Top Call Center Services & Voice Services in Lima

Ratings Updated: June 30, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Lima, Peru

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Reliable
Hugo has received consistent feedback highlighting their reliability as a partner. Clients praised their unwavering commitment to on-time deliveries, with one stating, "Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive." Another client emphasized their exceptional adaptability, noting that every delivery was "punctual and hassle-free." Overall, the sentiment is overwhelmingly positive, reinforcing Hugo's reputation as a dependable outsourcing ally capable of meeting specific client needs.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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Helpware CX

4.8 47 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Lima, Peru

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a Customer Support Services provider specializing in Contact Center Services, Inbound Call Center, and Outbound Call Center assistance. The company boasts high ratings and is praised for its flexibility, seamless integration, and proactive communication. An impressive 90% of reviewers highlight their ability to customize services and align with company cultures, while 85% commend their efficient project management and responsiveness to feedback.

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Reviews mention Professional
The reviews consistently reflect a high level of professionalism from Helpware's team. Clients noted their patience, politeness, and proactive communication, with one stating, "they're great with our clients" and another emphasizing their "helpful, friendly, and professional" demeanor. The team's ability to meet deadlines and maintain quality standards was frequently praised, demonstrating their commitment to client success. Overall, the sentiment surrounding Helpware's professionalism is overwhelmingly positive, with clients expressing satisfaction in their collaborative efforts.

Customer Service Outsourcing for Parking Software Company

5.0 Feb 12, 2024

We’ve been impressed by how they deal with clients. They’re patient, professional, and polite. Moreover, they’re constantly building relationships with our client base.
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Call Center Services for Hotel Booking Software Company

5.0 Aug 21, 2023

The management team is helpful, friendly, and professional. The agents are also adept at what they do and curious to learn more and more about our business.
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Staffing for Article Engagement Specialists

4.0 Oct 5, 2018

Everyone from Helpware has been great to work with. The team is extremely friendly and professional in all that they do. They are very easy to contact and maintain communication with.
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Staff Augmentation for Marketing Agency

4.5 Feb 20, 2020

Very effective workflow. We use Slack to communicate in real-time, and their team is extremely easy to work with. We provide procedures for our projects, and Helpware regularly completes them ahead of schedule. We have regular meetings with our project manager to stay in sync.
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Customer Support for Lifestyle Product Supplier

5.0 Apr 4, 2019

Helpware provides professional support efforts and helped us build a culture in our customer service department. Their passion, integrity, and eagerness are infectious, and they’ve helped us build out a team with processes and roles. Every team member is generous with their time, attentive to our requests, and quick to respond to anything. They take great pride in their work.
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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Industry Experience

Helpware has demonstrated expertise across multiple industries including Telecommunications, Information Technology, Healthcare, eCommerce, and Financial Services. Clients commend their speed, project management skills, and adaptability, particularly in customer support roles. Feedback consistently highlights Helpware's ability to enhance operational efficiency and customer satisfaction. Overall, the sentiment is overwhelmingly positive, indicating strong potential for partnerships in sectors requiring customer service, technical support, and marketing assistance.
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Information technology Healthcare Software eCommerce Education Food & Beverages Nonprofit Media Retail Other Industry Automotive Business services Financial services Advertising & marketing Consumer Products Telecommunications Arts, entertainment & music IT Services

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Client feedback regarding Helpware's cost and value for money is overwhelmingly positive. Many clients highlighted the competitive pricing and exceptional value, with comments such as 'good value for the cost' and 'pricing fit our budget.' One client noted significant cost savings and quality improvements, while another emphasized Helpware's ability to deliver high-quality support at a fraction of traditional costs. Overall, clients appreciate the affordability and high level of service, indicating a strong return on investment.
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Lima, Peru

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

San Martín de Porres, Peru

Services provided

23% Call Center Services

33% Customer Service Outsourcing

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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San Martín de Porres, Peru

Calle Marcos Farfán, San Martín de Porres
San Martín de Porres, Peru 15311
More than 5k

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MERCED MOLINA

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

San Martín de Porres, Peru

Services provided

55% Call Center Services

20% Back Office Outsourcing

15% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Call center MERCED MOLINA is headquartered in San Martín de Porres, Peru and Chiclayo, Peru. Their services include Call Center Services and Back Office Outsourcing.
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Featured

What are Featured Providers?
SupportYourApp

4.8 87 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Lima, Peru

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a comprehensive Customer Support Services provider, offering Inbound Call Center and Outbound Call Center solutions. The company is praised for its professionalism, flexibility, and ability to scale services efficiently, with over 90% of reviews highlighting prompt communication and effective project management. Clients appreciate their capacity to handle increased ticket volumes and maintain high customer satisfaction levels.

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Reviews mention Helpful
Clients have consistently praised SupportYourApp for their adaptability and helpfulness. For instance, one client noted their 'professional setup and helpfulness' while another emphasized their 'willingness to learn and work with new things.' Communication with SupportYourApp is described as friendly and proactive, contributing to a positive overall sentiment. Clients express satisfaction with the support received and have not identified significant areas for improvement, indicating a strong alignment with their project needs.

BPO for Blockchain-Based Noncustodial Wallet Provider

5.0 Aug 2, 2023

We have established a friendly yet professional communication with the management team. They are always ready to help and deliver the best possible result in any situation. We are very satisfied with them overall.
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Call Center Services for Meditation App

5.0 Jan 23, 2023

Our contacts at SYA are very proactive with their communication of any team-related updates, and are very available for questions and requests that may come up. Their willingness to learn and work with new things and new tasks is impressive. They are always ready to help and take on new things and responsibilities.
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Customer Support Services for B2C IT company

5.0 Dec 26, 2022

We are very satisfied with the workflow between us and SupportYourApp. They are always very glad and ready to help us. Since we started working with SupportYourApp, our support system has been improved.
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Customer Service Outsourcing for Baggage Solutions Company

4.0 Jan 27, 2025

SupportYourApp's professional setup and helpfulness are impressive. They are all very adaptive and helpful. Their response to our needs has been timely and accommodating.
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30 of 33 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read more
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Industry Experience

SupportYourApp has demonstrated expertise across various industries including Financial Services, Media, Energy, Retail, Information Technology, and more. Feedback highlights their strengths in customer support scalability, adaptability, and responsiveness. Clients appreciate their structured project management and seamless integration into existing workflows. Positive sentiment is noted in Financial Services and Information Technology, while Retail feedback suggests some room for improvement. Overall, they are a strong fit for businesses needing reliable support across diverse sectors.
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Hospitality & leisure Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology Retail Media IT Services

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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Lima, Peru

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Reviews mention Great project management
Clients have consistently praised six eleven global services for their exceptional project management. One client noted their ability to maintain project accuracy over 95%, while another highlighted their timely responses and effective communication. The management team is described as professional and supportive, addressing feedback diligently and providing valuable assistance throughout the project lifecycle. Overall, the sentiment surrounding their project management capabilities is overwhelmingly positive.

BPO Services for Logistics & Supply Chain Company

5.0 Apr 25, 2023

Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem. The team provides the best services they can and communicate actively & politely for any changes.
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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves Lima, Peru

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.

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Reviews mention Flexible
The overall sentiment regarding flexibility in the feedback received from clients is highly positive. Clients consistently praised Simply Contact for their adaptability and responsiveness to project requirements. One CEO noted their 'flexible approach and transparent work process,' while another remarked on their 'great interaction' and 'pleasant, flexible, and patient' demeanor. Additionally, a CMO highlighted their team's 'flexibility of cooperation model,' emphasizing how it contributed to a successful partnership. This feedback indicates that Simply Contact effectively meets diverse client needs with ease.

Customer Service Support for Public Interest Tech Firm

5.0 Jan 19, 2024

They were great communicators and adaptive to our needs. They also moved quickly. Great interaction with their team - very pleasant, flexible, and patient with us.
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Call Center Services for Social Media Monitoring Tool

5.0 May 9, 2023

Simply Contact's project management was excellent. They are highly responsive to our needs and feedback. I'd say their team is professional, efficient, and flexible, and they work closely with us to ensure that our goals and objectives are met.
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Call Center Services for Wheelchair Rental System

4.5 May 1, 2023

Simply Contact's dedication to quality and cost-efficiency is truly remarkable. Their flexible approach and transparent work process, combined with their commitment to delivering the highest level of customer service, make them an invaluable partner for WheelShare.
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Customer Support Services for SaaS Company

5.0 Apr 25, 2023

The workflow between our team and Simply Contact was highly effective. Their project manager always provides timely updates and ensures a transparent workflow. We were also impressed by Simply Contact's flexibility in meeting our specific requirements.
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Call Center Services for Cosmetic & Beauty Brand

5.0 Feb 28, 2021

Simply Contact team is very flexible and reliable, they always strive to provide the best service, and implement the most efficient solutions. Besides the great quality of services, Simply Contact provides transparent workflow and communication.
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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Education, and Advertising & Marketing. Clients highlight their strengths in providing multilingual customer support, enhancing operational efficiency, and improving customer satisfaction metrics. Overall sentiment is positive, with feedback praising their adaptability, responsiveness, and ability to deliver tailored solutions. Organizations within these sectors can particularly benefit from Simply Contact's customer support services.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, client feedback indicates that Simply Contact offers good value for money, with several reviews highlighting their competitive pricing and cost efficiency. For instance, one client noted they selected Simply Contact due to its 'good value for cost,' while another emphasized that their pricing fit their budget. However, there were mentions of areas for improvement in their pricing strategy. The general sentiment reflects satisfaction with the service quality relative to the costs incurred.
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Bilingual LS

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

San Isidro, Peru

Services provided

50% Call Center Services

40% Translation

10% Customer Service Outsourcing

Bilingual LS is an answering service. The Miami, Florida-based company was launched in 2010. Their team offers Call Center Services and Translation.
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San Isidro, Peru

Javier Prado Este 476 Suite 1502, San Isidro
San Isidro, Peru 15046
151 - 200

5114212751

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Corelia Call Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Miguel, Peru

Services provided

70% Call Center Services

30% Back Office Outsourcing

Corelia Call Center is a small answering service company located in San Miguel, Peru. The team focuses on Call Center Services and Back Office Outsourcing.
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Externa BPO & Contact Center

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Lima, Peru

Services provided

100% Call Center Services

Answering service Externa BPO & Contact Center was founded in 2011. The team focuses on Call Center Services and is headquartered in Lima, Peru.
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Caltal Peru

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Isidro, Peru

Services provided

100% Call Center Services

Small answering service company Caltal Peru, is based in San Isidro, Peru. Their services include Call Center Services.
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GESCOB

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lima, Peru

Services provided

100% Call Center Services

GESCOB is a midsize Lima, Peru-based call center company. Their services include Call Center Services.
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Featured

What are Featured Providers?
Virtual Sales Limited

4.8 20 reviews
Premier Verified

$1,000+

$50 - $99 / hr

10 - 49

Serves Lima, Peru

Services provided

50% Call Center Services

50% Sales Outsourcing

Virtual Sales Limited is a company specializing in outbound call center and telemarketing services, focusing on lead generation and appointment setting. Their performance is lauded across reviews, with 100% of clients praising their communication and timely project management. Additionally, Virtual Sales Limited is noted for industry expertise and adaptability, with no areas for improvement suggested by clients.

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Reviews mention Team players
The feedback highlights Virtual Sales Limited (VSL) as a dedicated partner and integral part of the client's sales team. Clients commend VSL for their seamless integration and team player mentality, noting their ability to adapt and collaborate effectively. One client specifically remarked on the 'excellent' workflow between teams and appreciated the consistent personnel involvement. Overall, the sentiment reflects strong satisfaction with VSL's collaborative approach, with a minor suggestion for improved CRM compatibility.

Sales Outsourcing for FinTech Company

5.0 Feb 14, 2023

VSL have been a trusted partner and integral part of our sales team for several years now, acting for us in a very specialised market where relationships take time to build. They get on with their job with no fuss yet we work closely together building our knowledge together. We appreciate working with the same dedicated personnel in the VSL team. VSL have always been flexible and willing to adapt their approach working closely with us to understand evolving requirements and act on it as appropriate. An excellent team able to act seamlessly with us.
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3 of 5 reviews are 5 stars

2 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 5 times in the past 6 months
Recent client feedback for Virtual Sales Limited highlights their exceptional flexibility, efficiency, and responsiveness. Clients noted their ability to generate a steady stream of qualified leads and schedule multiple meetings weekly, significantly boosting sales pipelines. One client remarked on their proactive communication and integration into their teams. Overall, the sentiment is overwhelmingly positive, with suggestions for minor improvements in industry expertise and pricing options, reflecting a strong alignment with client needs and expectations.
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Industry Experience

Virtual Sales Limited has demonstrated strong capabilities across various industries, including Business Services, Information Technology, Financial Services, Telecommunications, Supply Chain, and Healthcare. Clients commend their lead generation, flexibility, and efficiency, with positive sentiments expressing satisfaction with their communication and project management. Feedback highlights their expertise in understanding specific industry needs, making them a suitable partner for companies seeking targeted outreach and effective sales strategies.
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Software IT Services Construction Financial services Advertising & marketing Consulting Supply Chain, Logistics, and Transport Other industries Telecommunications Business services Information technology

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England (9) United States (4) Bulgaria (1) Croatia (1) France (1)

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Valoris Center

4.9 15 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Lima, Peru

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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Reviews mention Efficient
Client feedback highlights Valoris Center's efficiency in delivering technical support services. They are praised for their flexibility in adapting to specific needs and for their proactive approach in addressing unplanned issues promptly. The regular calibration meetings and comprehensive reporting further emphasize their commitment to effective communication and service quality. However, concerns regarding high personnel turnover were noted as an area for improvement.

Call Center Services for Digital Solutions Provider

4.5 Mar 3, 2023

Valoris has always been a flexible partner, adapting to our needs, especially when we encountered peaks or distinctive demands regarding our service. They are proactive and deliver comprehensive reports; they react quickly whenever needed and efficiently deal with unplanned topics.
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Industry Experience

Valoris Center has demonstrated expertise across several industries, including Financial Services, Retail, eCommerce, Automotive, and Business Services. Clients commend their proactive approach, customer-centric solutions, high responsiveness, and impressive performance metrics, such as customer satisfaction rates exceeding 90%. The strong alignment of values and flexibility to adapt to industry-specific needs highlight their strengths, making them a suitable partner for projects in these sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Valoris Center's strong value for money, noting that their pricing aligns well with budget expectations. For example, one client mentioned selecting Valoris due to its 'good value for cost' and 'pricing fit our budget.' Another stated that Valoris offered a 'price-performance ratio in line with our expectations.' Overall, the sentiment reflects satisfaction with the services provided relative to the costs incurred, reinforcing their reputation as a cost-effective partner.
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Romania (8) Austria (1) Croatia (1) Italy (1) Russia (1)

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A-SALES AB

4.9 67 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Lima, Peru

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a company specializing in outbound sales generation and telemarketing services. They consistently receive positive feedback for their tailored, data-driven approach, maintaining an average of 10–20 qualified meetings monthly. Their project management is praised for reliability and precision, reflected in 100% of reviews noting timely deliverables and effective communication. Their deep understanding of client industries and commitment to success are frequently highlighted.

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Reviews mention Great project management
Clients consistently praised A-SALES AB for their structured and effective project management. One client noted their 'very structured and easy to work with' approach, emphasizing timely deliveries and clear expectations. Another remarked on the 'consistent and well organized' management style, highlighting on-schedule deliverables and proactive communication. Overall, sentiment regarding project management was overwhelmingly positive, with multiple clients expressing satisfaction with timely updates and responsiveness to needs.

Email Marketing & CRM Consultation for Advertising & Marketing Agency

5.0 Mar 4, 2024

A-SALES's project management was excellent. They delivered all promises and were always responsive to our needs. They provided weekly progress reports and were proactive in suggesting new approaches to improve results.
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Email Marketing Services for Consulting Company

5.0 Mar 2, 2024

Our experience with A-SALES project management was very satisfying. They were great in delivering everything on time and keeping everything clear and transparent. From communication to strategy, everything was handled smoothly and efficiently, making our cooperation with them quite pleasing.
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Sales Outsourcing & Lead Generation for Compliance Platform

5.0 Feb 25, 2025

A-SALES AB has demonstrated strong project management capabilities, consistently delivering work on time. Their structured sales process ensures that: Lead lists, outreach campaigns, and scheduled meetings are executed within agreed-upon timelines. Follow-ups with prospects and our company's internal sales team are managed proactively to reduce delays. Weekly and monthly reporting is provided on time, ensuring transparency in performance metrics. They are highly responsive to feedback, making adjustments to sales messaging, lead qualification criteria, and outreach strategies as needed. Communication is efficient and proactive, with regular check-ins to align sales development efforts with our company's objectives. If any issues arise, they address them promptly and work collaboratively to resolve bottlenecks. A-SALES AB provides a dedicated point of contact for seamless communication. Their SDRs and sales teams integrate well with clients' internal sales processes, ensuring smooth handoffs of qualified leads. Clients have praised their proactive approach to problem-solving, making them a reliable extension of the in-house sales team.
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Marketing Services for Business Services Company

5.0 Aug 17, 2025

They demonstrate a structured yet agile project management style throughout the ABM engagement.
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Pipeline Gen & Appt Scheduling for Nonprofit Consulting Co

5.0 Aug 20, 2025

Overall, our Account Manager was brilliant. Any new ideas or issues, or literally anything, are handled extremely quickly. Mostly handled, before a problem ever arose which was nice.
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3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, A-SALES AB has received positive feedback for their effective lead generation and appointment-setting services, with clients noting a significant increase in booked appointments (up to 300%). Clients appreciate their professionalism and communication, highlighting the team's responsiveness and commitment to success. However, some reviews mentioned a need for smoother communication between teams to enhance operational efficiency. Overall, the sentiment is favorable, with clients expressing satisfaction with the value and results delivered.
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16 of 16 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read more
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Industry Experience

A-SALES AB has demonstrated expertise across various industries, including Information Technology, Business Services, Advertising & Marketing, and Healthcare. Feedback highlights their strengths in lead generation, appointment setting, and market penetration strategies. Clients across sectors report significant improvements in qualified meetings and pipeline growth. Overall, sentiment is positive, particularly within IT and Business Services, where their tailored approaches and responsive project management have been notably effective.
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Construction Consumer Products Government Manufacturing Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing IT Services Consulting Business services Information technology

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LOCALCENTER SAC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lima, Peru

Services provided

100% Call Center Services

LOCALCENTER SAC is a call center company established in 2010. The team specializes in Call Center Services.
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FRAVATEL

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Surquillo, Peru

Services provided

100% Call Center Services

FRAVATEL, a telephone answering service, is based in Surquillo, Peru. Founded in 2007, the team focuses on Call Center Services.
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What are Featured Providers?
Appointment Setter Online

5.0 54 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Lima, Peru

Services provided

20% Call Center Services

55% Sales Outsourcing

25% Back Office Outsourcing

Appointment Setter Online is a company specializing in Contact Center Services, particularly focusing on outbound call center and appointment scheduling. The reviews reflect an overwhelmingly positive sentiment, with clients highlighting their professionalism, consistency, and ability to deliver qualified leads and appointments. Approximately 90% of the reviewers noted improved sales pipelines and conversion rates, emphasizing their effective telephonic support and customer service center capabilities.

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Reviews mention Open to feedback
Clients consistently praised Appointment Setter Online for their responsiveness and adaptability, emphasizing their openness to feedback. One client noted, "They were responsive, flexible, and open to feedback," highlighting the team's quick adjustments to messaging and scheduling. Overall, the sentiment is highly positive, with clients appreciating their structured project management and effective communication, while suggesting minor improvements in reporting could enhance the experience.

Back Office Outsourcing for Online Education Platform

5.0 Dec 15, 2025

They were responsive, adaptable, and open to feedback. Whenever we needed changes in messaging or scheduling, their team adjusted quickly and aligned with our goals.
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7 of 7 reviews are 5 stars

2 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 7 times in the past 6 months
In the past six months, clients have consistently praised Appointment Setter Online for their professionalism, effective communication, and ability to generate high-quality leads. Notable feedback includes a significant increase in scheduled appointments and improved lead qualification, as reported by clients from diverse industries. One client highlighted their persistence in follow-ups without being aggressive, while another appreciated their structured project management. Overall, the sentiment is overwhelmingly positive, with suggestions for more detailed performance analytics being a minor point of improvement.
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Industry Experience

Appointment Setter Online has demonstrated expertise across various industries, including Electric, Education, Automotive, Legal, and Construction. Clients highlighted their strengths in lead qualification, appointment setting, and tailored communication, resulting in improved conversions and efficiency. Overall sentiment is positive, with particular praise for their adaptability and understanding of industry-specific needs. Their impact is notably strong in sectors like Education and Automotive, making them a suitable choice for clients seeking effective appointment setting solutions.
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Construction Agriculture Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Advertising & marketing Nonprofit Home Services Legal Automotive Education

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Average Project Cost Breakdown

$10,000 to $49,000 (24) $50,000 to $199,999 (8) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend Appointment Setter Online for their exceptional value for money and competitive pricing. Multiple testimonials highlight the company's ability to deliver qualified leads and efficiently manage appointments, resulting in improved conversion rates. For instance, one client noted a 40% increase in qualified appointments, while another mentioned a significant rise in scheduled consultations. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, with many clients indicating they received more than they paid for.
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T-Comunica SAC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

San Isidro, Peru

Services provided

100% Call Center Services

Headquartered in San Isidro, Peru, T-Comunica SAC is a midsize answering service company. Their services include Call Center Services.
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Itelvox

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Lince, Peru

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Itelvox is a small call center company. Founded in 2011, the team focuses on Call Center Services and Customer Service Outsourcing.
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GLOBAL SMART BUSINESS

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

San Isidro, Peru

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Answering service GLOBAL SMART BUSINESS is located in Coconut Creek, Florida and San Isidro, Peru. The team focuses on Call Center Services and Customer Service Outsourcing.
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San Isidro, Peru

Calle Las Perdices N 275, Urb. Limatambo
San Isidro, Peru 15047
401 - 500

(51) 98 7302590

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Law Firm Romero D' & Associates.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Lima, Peru

Services provided

50% Call Center Services

50% Labor & Employment Law

Call center company and Labor & Employment Law company Law Firm Romero D' & Associates. Is based in Lima, Peru. They specialize in Call Center Services and Labor & Employment Law.
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Báyental

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

San Borja, Peru

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Báyental is an answering service company. Founded in 2010, the team provides Call Center Services and Back Office Outsourcing. The company is in San Borja, Peru.
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Teleadvance

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Miraflores, Peru

Services provided

100% Call Center Services

Teleadvance is a Miraflores, Peru-based call center. They offer Call Center Services and were launched in 2004.
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Contact

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Barranco, Peru

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Phone answering service and Customer Service Outsourcing company Contact was launched in 2012. The team specializes in Call Center Services and Customer Service Outsourcing and is in Barranco, Peru.
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NETVOX SAC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Isidro, Peru

Services provided

100% Call Center Services

NETVOX SAC is a San Isidro, Peru-based telephone answering service. They focus on Call Center Services and were established in 2013.
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Laser BPO

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ate, Peru

Services provided

100% Call Center Services

Laser BPO is a phone answering service located in Ate, Peru. Their services include Call Center Services.
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TCONTAKTO SAC

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Miraflores, Peru

Services provided

25% Call Center Services

25% Customer Service Outsourcing

25% IT Managed Services +1 service

25% Sales Outsourcing

Founded in 2006, TCONTAKTO SAC, a midsize IT managed services company, is in Miraflores, Peru. Their services include IT managed services and Call Center Services.
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DynamiCall

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Cercado de Lima, Peru

Services provided

40% Call Center Services

15% AI Development

15% Mobile App Development +2 services

15% Web Design

15% Web Development

DynamiCall is a call center company. They are headquartered in Cercado de Lima, Peru and have large team of experts. Their services include Call Center Services and Artificial Intelligence.
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Estudio Jurídico Romero D' & Asociados.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Lima, Peru

Services provided

35% Call Center Services

35% Corporate Law

30% Labor & Employment Law

Estudio Jurídico Romero D' & Asociados. Is a midsize call center based in Guayaquil, Ecuador and Quito, Ecuador. The team focuses on Call Center Services and Corporate Law.
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Lima, Peru

Jr. Camaná 851 8th Floor, Cercado de Lima
Lima, Peru 15001

(51-1) 48 882 00

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GP Business Call

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Distrito de Lima, Peru

Services provided

50% Call Center Services

50% Customer Service Outsourcing

GP Business Call is a phone answering service and Customer Service Outsourcing company. Founded in 2017, their team specializes in Call Center Services and Customer Service Outsourcing.
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Smartech BPO

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lima, Peru

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% HR Consulting

Smartech BPO is a telephone answering service. They are headquartered in Lima, Peru and have midsize team. Their team provides Call Center Services and Back Office Outsourcing.
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