Top BPO Companies in New Zealand
15 Companies
List of the Top New Zealand BPO Services
Sponsored
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves New ZealandServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Puts the customer first
Client feedback on Hugo emphasizes their strong commitment to customer-centricity. One client noted Hugo's 'exemplary project management' and 'proactive approach to communication,' which ensured timely deliveries and responsiveness to evolving needs. Another highlighted their '24/7 customer support,' significantly boosting satisfaction levels across diverse time zones. Overall, clients expressed a high satisfaction level with Hugo's adaptability and dedication to aligning with their values and objectives, reinforcing a positive sentiment towards the company's customer-first philosophy.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves New ZealandServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 16 projectsTECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.
Reviews mention Efficient
TechSpeed LLC has consistently received positive feedback regarding their efficiency in project execution. Clients commend their ability to complete complex tasks accurately and on time, as seen in the non-profit's data entry project, which was accomplished with minimal errors. Another client highlighted TechSpeed's quick turnaround on a research report, noting their fast and cost-effective results. Overall, clients express high satisfaction with TechSpeed's organized approach and responsiveness, indicating that their efficiency is a key strength.-
Data Entry for Scholarship Fund
5.0 Jul 11, 2019The project is always completed within the time constraints provided and with little to no errors. We have come to rely on Techspeed to complete this project successfully for our organization and that is not an easily said thing. This data entry project being completed nearly perfectly and within our time constraints is vital to the success of our organization. Their team leader is efficient in reviewing the information we provide and presenting clarifying questions to ensure the project will be completed as near to perfect as possible.
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Data Mining to Assess Global Pain Landscape
5.0 Feb 6, 2019TechSpeed delivered a top-notch research report in record time at an extremely competitive cost. Combined with efficient and targeted efforts, their ability to understand our needs truly gave us a critical edge in our deliverables. Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
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3 of 3 reviews are 5 starsLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews of TECHSPEED INC highlight their exceptional project management and responsiveness. Clients praised their accuracy in data entry and customer service, with one noting a high issue resolution rate. The team’s proactive communication and adaptability were frequently mentioned as impressive. Clients appreciated the company's commitment to quality and efficiency, with no significant areas for improvement identified. Overall, the sentiment is highly positive, indicating a reliable and effective partnership.Was this helpful?
Industry Experience
TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend TechSpeed Inc for their competitive pricing and exceptional value for money. For instance, one client noted that their pricing fit their budget while another emphasized the great value for the cost. The company's ability to deliver high-quality results on time further enhances their perceived value. Overall, the sentiment reflects satisfaction with cost-effectiveness and reliability, with no significant areas for improvement mentioned regarding pricing.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves New ZealandServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 170 projectsRemote CoWorker is a virtual assistant services provider specializing in administrative, marketing, and creative support across various industries. The company is praised for its efficient project management, the professionalism of its staff, and the ability to significantly enhance clients' productivity. Approximately 100% of reviews highlight their exceptional communication and tailored service, with no negative feedback noted.
Reviews mention Trustworthy
The feedback highlights Remote CoWorker's trustworthy nature, as noted by a client who emphasized the company's alignment with their values and positive response to needs. Despite an initial mismatch with a team member, the reassignment led to exceptional performance, reinforcing the sentiment of reliability. Overall, the client expressed satisfaction with the outcomes and noted that Remote CoWorker's professionalism and commitment to client success were noteworthy.-
Back-Office Services for Seafood Business
4.5 Feb 20, 2024We expect more professionalism from some of the managers. I hope they are the ones to lead more by example, especially with how they treat their VAs. Other than that, we find the company trustworthy.
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Back Office Outsourcing for Event Planning Co
4.0 Mar 12, 2025The company's response was positive and they were described as trustworthy. Overall, they did well.
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20 of 20 reviews are 5 starsLess than $10,000 avg. project costRead 20 Recent ReviewsReviewed 20 times in the past 6 months
In the past six months, Remote CoWorker has received overwhelmingly positive feedback from clients across various industries. Clients praised their responsiveness, professionalism, and ability to match skilled virtual assistants to specific needs. For example, one client noted a significant productivity increase, saving 10–15 hours weekly due to effective task delegation. Overall, clients expressed satisfaction with timely communication and project management, highlighting a seamless onboarding process and consistent support throughout their engagements.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback highlights Remote CoWorker's strong value for money, with many noting that their pricing fits within budget while delivering high-quality services. One client emphasized, "good value for cost," while another mentioned the company provided "great candidates" for their needs. Overall sentiment reflects satisfaction regarding the cost-effectiveness of their services, with multiple clients expressing that they received more than they expected, indicating a strong return on investment.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Wellington, New Zealand
Services provided
100% Call Center ServicesLocated in Wellington, New Zealand and Wellington, New Zealand, Datacom is an answering service. They offer Call Center Services and were established in 1965.
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$5,000+< $25 / hr250 - 999Porirua, New Zealand
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +2 services20% Recruitment Process Outsourcing20% Sales OutsourcingEntelect, a phone answering service, was launched in 2023. The company focuses on Call Center Services and Back Office Outsourcing.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves New ZealandServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
2 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for HelpSquad reflect a highly positive sentiment, highlighting exceptional communication and effective service delivery. A managing partner from Vello Property Management noted a 33% reduction in labor costs and enhanced guest communication quality. Similarly, a product management executive at National University praised HelpSquad's personalized service and robust technical capabilities, stating their solutions were seamlessly integrated and adaptable. Overall, clients commend HelpSquad for their responsiveness and alignment with project goals.Was this helpful?
Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves New ZealandServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, Select VoiceCom received positive feedback for their organized and communicative approach, with clients appreciating their quick responses and personalized service. One client highlighted their ability to align company values and culture, while successfully sourcing and hiring a talented team. Overall, sentiment is highly favorable, with no suggested areas for improvement noted by reviewers.Was this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+Undisclosed1,000 - 9,999Serves New ZealandServices provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesSee all 10 projectsBoldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.
Industry Experience
Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.Was this helpful?
More responsive than most other service providers
Get in TouchBoldr. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed50 - 249Christchurch, New Zealand
Services provided
50% Sales Outsourcing30% Call Center Services10% Customer Service Outsourcing +1 service10% Other Marketing2B Connected Limited is a Sales Outsourcing company based in Christchurch, New Zealand. Their services include Sales Outsourcing and Call Center Services.
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UndisclosedUndisclosed10,000+Auckland, New Zealand
Services provided
60% Contract Manufacturing20% Customer Service Outsourcing20% Other MarketingBased in Auckland, New Zealand, Kärcher NZ is a Contract Manufacturing company. They provide Contract Manufacturing and Other Marketing.
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$1,000+< $25 / hr10 - 49Taupō, New Zealand
Services provided
50% Finance & Accounting Outsourcing (FAO)30% Accounting20% Back Office OutsourcingSee all 4 projectsAmped HQ is a finance outsourcing company providing comprehensive financial services, including accounting and bookkeeping, to diverse businesses across multiple industries. Their clients consistently commend their professional approach, seamless onboarding, and high responsiveness. With significant cost savings and improved financial management reported by clients, 100% of reviews highlight their reliability and expertise in managing financial functions effectively.
Reviews mention Accessible
Clients have expressed high satisfaction with Amped HQ's accessibility and responsiveness. One client noted their 'extremely responsive' support and seamless onboarding process, highlighting their commitment to communication through various platforms. Another client praised their 'availability is second to none' and 'fantastic' response times. Overall, the sentiment reflects that Amped HQ excels in being accessible, ensuring timely resolutions and proactive engagement in their services.-
Financial Advisory Services for Environmental Sciences Firm
5.0 Jun 30, 2021The team from Amped HQ are extremely responsive, no matter the time of day. They have adopted our communication platforms (gmail & hangouts) as well as running their own internal communication platform to ensure that resolutions are dealt with as quickly as possible. Upon entering into a partnership with Amped, the onboarding process/transition was seamless.
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Industry Experience
Amped HQ has demonstrated strong expertise across various industries, including Environmental Services, Energy & Natural Resources, Healthcare, and Food & Beverages. Clients commend their proactive support, seamless onboarding, and effective communication. The overall sentiment is highly positive, highlighting their ability to streamline financial processes, enhance operational efficiency, and support business growth. Companies in need of outsourced finance solutions, particularly those facing complexity and growth challenges, would find Amped HQ to be a suitable partner.
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Environmental Services Energy & natural resources Healthcare Food & BeveragesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Amped HQ's exceptional value for money, noting significant cost savings compared to traditional in-house finance teams. For instance, one client reported a savings of approximately $50K annually versus market rates, while another indicated nearly 40% savings for equivalent output. Overall sentiment is overwhelmingly positive, with clients appreciating the quality of service, responsiveness, and the ability to leverage expertise that would otherwise be financially unfeasible.Was this helpful?
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UndisclosedUndisclosed10 - 49Auckland, New Zealand
Services provided
50% Back Office Outsourcing15% HR Consulting15% HR Outsourcing +2 services10% Recruiting10% StaffingSmall Back Office Outsourcing company Integrity1, is headquartered in Auckland, New Zealand. Their services include Back Office Outsourcing and HR Consulting.
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UndisclosedUndisclosed2 - 9Riverhead, New Zealand
Services provided
20% Business Consulting20% Corporate Law20% Document Digitization & Management +2 services20% Marketing Strategy20% RecruitingOn Your Terms is a Marketing Strategy company. They are located in Riverhead, New Zealand, and their services include Marketing Strategy and Business Consulting.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves New ZealandServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
Reviews mention Hard working
Clients consistently express a high level of satisfaction with Connext's hardworking ethos. Feedback highlights their commitment to excellence, with one client noting that the staff is 'engaged and committed to providing excellent service.' Another client emphasized the team's effort in quickly matching candidates to their needs, stating, 'Connext finds highly talented candidates, quickly and works very hard.' Overall, the sentiment reflects a strong appreciation for their diligence and dedication in supporting client success.-
Staff Augmentation for Title & Escrow Company
5.0 Jan 23, 2023Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile. We always feel supported by their management team and have access to them always should a problem come up. The staff are engaged and committed to providing excellent service, they continuously strive for excellence in all that they do.
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Staff Augmentation for Accounting Management Firm
5.0 Dec 17, 2021As with any business relationships we encounter obstacles. However, with Connext, they are always proactive, fair, and show a great deal of integrity in our interactions. When COVID hit, they were able to mobilize and get all the computers to our resources' homes so that there was no interruption in services. They have continued to be proactive in helping us add resources during the pandemic.
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Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
$1,000+< $25 / hr50 - 249Serves New ZealandServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Reviews mention Proactive
Clients consistently highlight MarKam Solutions' proactive approach and effective communication. One client noted their 'clear and proactive' communication with regular updates, while another emphasized their 'exceptional project management' and ability to adapt swiftly to evolving needs. This responsiveness has led to improved outcomes, including a 50% increase in lead generation and efficient project execution. Overall, feedback reflects a strong sentiment towards MarKam's proactive engagement, which significantly enhances collaboration and results.-
Sales Outsourcing & Lead Gen for Advertising Account Co
5.0 Feb 13, 2025MarKam Solutions demonstrated exceptional project management throughout our collaboration. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities. Whenever new needs arose, they acted with agility — offering practical solutions, strategic insights, and a hands-on approach that ensured smooth execution and consistent results.
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Back Office Outsourcing for Creative Agency
5.0 Nov 5, 2025They managed the project efficiently, delivering all tasks and deliverables on time. Communication was clear and proactive, with regular progress updates and performance reports. Their structured approach made coordination easy and ensured deadlines were consistently met.
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3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the last six months, MarKam Solutions has received positive feedback for its exceptional project management and adaptability. Clients reported significant improvements in lead generation and operational efficiency, with one noting a 50% increase in leads and a 35% rise in conversion rates. Their proactive communication and tailored solutions were particularly appreciated, leading to a seamless collaboration. Overall, clients expressed high satisfaction, with no notable areas for improvement identified.Was this helpful?
Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
$100,000+Undisclosed10,000+SingaporeServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Creative
Clients have consistently praised TDCX for their creative problem-solving capabilities and innovative approaches. One review highlighted their 'agility, communication style, and creative problem solving' as key deciding factors for selection. Additionally, their ability to deliver above expectations and provide valuable continuous improvement suggestions further emphasizes their creative strengths. Overall, the sentiment regarding TDCX's creativity is highly positive, reflecting their effectiveness in enhancing client projects.-
BPO Services for Tech Company
5.0 May 25, 2022Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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Undisclosed$100 - $149 / hr2 - 9Nelson, New Zealand
Services provided
20% AI Consulting20% AI Development20% CRM Consulting and SI +2 services20% Sales Outsourcing20% Web DevelopmentGlobal Thinking, a CRM consulting and SI company, was launched in 2017. The team offers CRM consulting and SI and Web Development and is located in Nelson, New Zealand and Nelson, New Zealand.
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UndisclosedUndisclosed250 - 999Auckland, New Zealand
Services provided
100% Document Digitization & ManagementTIMG (The Information Management Group) is a Document Digitization & Management company founded in 1999. The midsize team specializes in Document Digitization & Management.
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Featured
What are Featured Providers?
$10,000+< $25 / hr250 - 999Serves New ZealandServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 46 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
9 of 9 reviews are 5 stars$50,000 – $199,999 avg. project costRead 9 Recent ReviewsReviewed 9 times in the past 6 months
In the last six months, clients provided consistently positive feedback about Big Outsource, highlighting their responsiveness, professionalism, and ability to streamline operations. A client from Sensational AG noted a 30% improvement in project turnaround time, while Locka Vision reported zero unresolved customer emails within two months. Clients appreciated the proactive approach and reliability of their virtual assistants, fostering a sense of stability. However, some suggested improvements in offering proactive tool recommendations and weekend support.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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UndisclosedUndisclosed250 - 999Serves New ZealandServices provided
10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +7 services10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingSee all 22 projectsRemote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.
Reviews mention Professional
The overall sentiment regarding professionalism at Remote Team Solutions is highly positive. Clients consistently commend their accountability, timeliness, and responsiveness. One client noted their project management team was 'always accountable, exact, and on time,' while another highlighted their 'timely, communicative and professional' approach. Additionally, the integrity and culture of the team were frequently praised, with one client stating, 'Their dedication to quality and innovative approach make them an invaluable partner.' Overall, Remote Team Solutions is perceived as a reliable and professional service provider.-
Outsourcing & Recruitment for HR Company
5.0 Nov 17, 2023They were timely, communicative and professional. The quality of the kick off meeting was impressive.
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Remote Employee Recruitment for Digital Mktg & Web Dev Co
5.0 Aug 10, 2023From the very beginning, their team demonstrated a deep understanding of our unique needs. Their meticulous approach to screening and vetting candidates ensured that every individual presented was not only a match on paper but also a potential fit for our specific work dynamics. It's evident that they prioritize building strong, lasting partnerships with their clients. Their excellence, professionalism, and commitment have exceeded my highest expectations.
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Customer Service Outsourcing for Pest Control Co
5.0 May 21, 2025The project management team at Remote Team Solutions is always accountable, exact, and on time. They take ownership over results. They have delivered nothing short of a world class experience.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Remote Team Solutions highlight strong client satisfaction, particularly in project management and trust. A CTO from Nutiliti praised the company for effectively managing utility operations and providing excellent support, noting their alignment in values and culture. The client emphasized the ease of trusting RTS with significant business functions, indicating a long-term partnership as they have been working together for four years with plans to continue. Overall sentiment reflects a positive experience with no suggested areas for improvement.Was this helpful?
Industry Experience
Remote Team Solutions has garnered positive feedback across various industries, including Legal, Construction, Software, Human Resources, Media, Advertising & Marketing, Food & Beverages, Real Estate, and IT Services. Clients commend their responsiveness, quality of talent, and effective project management, resulting in improved operations, customer satisfaction, and employee retention. The overall sentiment is highly favorable, with many clients noting the provider's ability to align with specific industry needs and enhance organizational efficiency.
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Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.Was this helpful?
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$100,000+Undisclosed10 - 49Oakville, Canada
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing20% Back Office Outsourcing +2 services10% Pay Per Click10% Search Engine OptimizationSee all 2 projectsSwivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.
Reviews mention High-quality work
Clients have consistently praised Swivelt for delivering high-quality work, noting impressive outcomes such as increased brand awareness and effective CRM solutions. One client highlighted their 'awesome' results within just 15 days, while another commended the software developed for its ability to simplify the sales process. The overall sentiment reflects satisfaction with Swivelt's expertise, accuracy, and creativity, with no reported areas for improvement.-
B2B Marketing for IT Software
5.0 Oct 28, 2020Over 20 Years of experience, Quality of the work, and very friendly people.
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Salesforce Implementation for IT Company
5.0 Mar 20, 2020They made great software that makes the sales team's lives easier.
Read Full Review
Was this helpful?
Industry Experience
Swivelt has demonstrated strong capabilities in the Software and Information Technology industries, with notable success in B2B marketing and CRM tool development. Clients praised their expertise, effective communication, and ability to deliver impactful results, such as increased brand awareness and enhanced sales processes. Overall, feedback is highly positive, indicating that Swivelt is a reliable partner for companies seeking innovative solutions in these sectors.
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Software Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Swivelt for delivering excellent value for money, noting their impactful results in a short timeframe. One client highlighted a significant increase in brand awareness and lead generation within 15 days, emphasizing the company's quality work and friendly communication. Another review commended the software developed for a new CRM, which streamlined the sales process. Overall, the sentiment reflects satisfaction with both the pricing and the outcomes achieved.Was this helpful?
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UndisclosedUndisclosed10 - 49Auckland, New Zealand
Services provided
70% CRM Consulting and SI30% Sales OutsourcingA1CRM is a CRM consulting and SI company. Founded in 2015, their team specializes in CRM consulting and SI and Sales Outsourcing.
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40% IT Managed Services30% Document Digitization & Management30% ECM Consulting and SIFounded in 1987, Objective Corporation is an IT managed services company. The agency offers IT managed services and ECM consulting and SI, and is midsize.
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UndisclosedUndisclosed50 - 249Auckland, New Zealand
Services provided
30% Back Office Outsourcing25% HR Consulting25% HR Outsourcing +2 services10% Recruiting10% StaffingFixHR is a Back Office Outsourcing company established in 2020. The team specializes in Back Office Outsourcing and HR Consulting and is based in Auckland, New Zealand.
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Services provided
50% Accounting30% Finance & Accounting Outsourcing (FAO)20% Back Office OutsourcingSmall Accounting company Rocket Payrolls, is based in Auckland, New Zealand. Their services include Accounting and Finance & Accounting Outsourcing (FAO).
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top New Zealand BPO Services
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$1,000+< $25 / hr1,000 - 9,999Wellington, New Zealand
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr250 - 999Porirua, New Zealand
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed50 - 249Christchurch, New Zealand
Ability to deliver
5.5/40.00/20 Reviews0.6/10 Clients & Experience4.9/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed10,000+Auckland, New Zealand
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr10 - 49Taupō, New Zealand
Ability to deliver
27.5/40.016.2/20 Reviews6.4/10 Clients & Experience4.9/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Auckland, New Zealand
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed2 - 9Riverhead, New Zealand
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
Undisclosed$100 - $149 / hr2 - 9Nelson, New Zealand
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed250 - 999Auckland, New Zealand
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$100,000+Undisclosed10 - 49Oakville, Canada
Ability to deliver
22.9/40.016.2/20 Reviews1.3/10 Clients & Experience5.3/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed10 - 49Auckland, New Zealand
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
UndisclosedUndisclosed2 - 9Auckland, New Zealand
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Milton, Australia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
UndisclosedUndisclosed50 - 249Auckland, New Zealand
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
UndisclosedUndisclosed2 - 9Auckland, New Zealand
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other
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