Top BPO Companies in New Zealand

Ratings Updated: April 21, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New Zealand

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Experienced
The client expressed high satisfaction with Hugo's experienced team, highlighting their meticulous attention to detail and the expertise of their sourcing agents. They noted significant improvements, including a 50% reduction in customer support tickets and the successful scaling of their affiliate program to over 800 ambassadors. Timely delivery and proactive communication through various channels were also praised, reinforcing the positive sentiment regarding Hugo's overall project management and effectiveness.

Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Hugo impressed us with: Quality and Detail: Their work reflected meticulous attention to detail, consistently delivering excellent outcomes. Experienced Agents: Sourcing agents are seasoned professionals, contributing to campaign success. Dynamic Scalability: Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves New Zealand

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (16) Canada (1)

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New Zealand

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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Reviews mention Transparent
The overall sentiment regarding transparency in Connext Global Solutions is highly positive. Clients appreciate the clear and open communication throughout the recruitment process and project management. One client noted that the communication with Connext was 'very good and transparent,' highlighting their proactive and fair approach during challenges, such as the pandemic. This level of integrity and transparency has fostered strong client relationships and contributed to ongoing collaboration.

Staff Augmentation for Accounting Management Firm

5.0 Dec 17, 2021

Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, reviews for Connext highlight their effective call center services, particularly for an entertainment company. Clients appreciate the positive feedback from guests and a notable reduction in complaints. The team is praised for timely delivery and an impressive hiring process, although suggestions for improved employee training were noted. Overall, the sentiment is highly positive, indicating strong alignment with client values and satisfaction with the results.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Datacom

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Wellington, New Zealand

Services provided

100% Call Center Services

Located in Wellington, New Zealand and Wellington, New Zealand, Datacom is an answering service. They offer Call Center Services and were established in 1965.
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Entelect

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

Porirua, New Zealand

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% Recruitment Process Outsourcing

20% Sales Outsourcing

Entelect, a phone answering service, was launched in 2023. The company focuses on Call Center Services and Back Office Outsourcing.
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Featured

What are Featured Providers?

Remote CoWorker

4.8 178 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New Zealand

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a versatile virtual assistant and administrative support company offering services across various industries, such as law, psychiatry, and real estate. Feedback highlights their exceptional responsiveness and efficiency, with 100% of reviewers noting timely delivery and improved productivity. Clients consistently praise their ability to match the right personnel to project needs, resulting in enhanced operational efficiency and client satisfaction.

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15 of 15 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 15 times in the past 6 months
In the past six months, clients have praised Remote CoWorker for their exceptional responsiveness and organizational skills. Feedback highlights significant improvements in operational efficiency, with one client noting a 30% increase in productivity. Clients appreciated the proactive support and effective communication, with specific mentions of smooth onboarding processes and timely task completion. Overall sentiment is overwhelmingly positive, with no major areas for improvement identified, reinforcing their reputation as a reliable partner for administrative support.
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Industry Experience

Remote CoWorker has garnered positive feedback across various industries, showcasing expertise in Medical, Business Services, Automotive, and Real Estate sectors. Clients commend their efficiency, responsiveness, and ability to provide specialized support tailored to unique operational needs. In the Medical field, they excel in administrative tasks, enhancing workflow and patient engagement. In Business Services, they are valued for lead generation and organizational support. Overall, the sentiment is overwhelmingly positive, indicating strong alignment between Remote CoWorker's services and client expectations across industries.
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Business services Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate Medical

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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Remote CoWorker for their excellent value for money and cost-effectiveness. Many reviews highlight the affordability of their services, with one client noting that pricing fit their budget and provided good value. Another client expressed satisfaction with the quality of work relative to the cost, stating they felt they had a true employee working alongside them. Overall, the sentiment surrounding cost and value for money is positive, with clients appreciating the balance of quality and affordability.
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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves New Zealand

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of HelpSquad reflect a highly positive sentiment, emphasizing exceptional communication and efficient service delivery. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs within three months. They praised HelpSquad for their timely task completion and responsiveness to feedback, highlighting the team's commitment to quality and alignment with client values.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves New Zealand

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Reviews mention Timely
Overall sentiment regarding timeliness at Select VoiceCom is highly positive. Clients commend the company's ability to deliver on time and manage projects efficiently, with one client noting, "They always deliver on time and exceed our expectations." Another client highlighted their impressive capacity to handle multiple complex projects simultaneously without delays, stating, "They maintained a seamless workflow without any missed deadlines." This consistent reliability reflects Select VoiceCom's commitment to client satisfaction.

Back Office & Sales Outsourcing for Photography Studio

5.0 Feb 7, 2025

SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

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2B Connected Limited

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Christchurch, New Zealand

Services provided

50% Sales Outsourcing

30% Call Center Services

10% Customer Service Outsourcing +1 service

10% Other Marketing

2B Connected Limited is a Sales Outsourcing company based in Christchurch, New Zealand. Their services include Sales Outsourcing and Call Center Services.
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Kärcher NZ

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Auckland, New Zealand

Services provided

60% Contract Manufacturing

20% Customer Service Outsourcing

20% Other Marketing

Based in Auckland, New Zealand, Kärcher NZ is a Contract Manufacturing company. They provide Contract Manufacturing and Other Marketing.
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Amped HQ

5.0 4 reviews

$1,000+

< $25 / hr

10 - 49

Taupō, New Zealand

Services provided

50% Finance & Accounting Outsourcing (FAO)

30% Accounting

20% Back Office Outsourcing

Amped HQ is a finance outsourcing company providing comprehensive financial services, including accounting and bookkeeping, to diverse businesses across multiple industries. Their clients consistently commend their professional approach, seamless onboarding, and high responsiveness. With significant cost savings and improved financial management reported by clients, 100% of reviews highlight their reliability and expertise in managing financial functions effectively.

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Reviews mention Accessible
Clients have expressed high satisfaction with Amped HQ's accessibility and responsiveness. One client noted their 'extremely responsive' support and seamless onboarding process, highlighting their commitment to communication through various platforms. Another client praised their 'availability is second to none' and 'fantastic' response times. Overall, the sentiment reflects that Amped HQ excels in being accessible, ensuring timely resolutions and proactive engagement in their services.

Financial Advisory Services for Environmental Sciences Firm

5.0 Jun 30, 2021

The team from Amped HQ are extremely responsive, no matter the time of day. They have adopted our communication platforms (gmail & hangouts) as well as running their own internal communication platform to ensure that resolutions are dealt with as quickly as possible. Upon entering into a partnership with Amped, the onboarding process/transition was seamless.
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Industry Experience

Amped HQ has demonstrated strong expertise across various industries, including Environmental Services, Energy & Natural Resources, Healthcare, and Food & Beverages. Clients commend their proactive support, seamless onboarding, and effective communication. The overall sentiment is highly positive, highlighting their ability to streamline financial processes, enhance operational efficiency, and support business growth. Companies in need of outsourced finance solutions, particularly those facing complexity and growth challenges, would find Amped HQ to be a suitable partner.
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Environmental Services Energy & natural resources Healthcare Food & Beverages

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Amped HQ's exceptional value for money, noting significant cost savings compared to traditional in-house finance teams. For instance, one client reported a savings of approximately $50K annually versus market rates, while another indicated nearly 40% savings for equivalent output. Overall sentiment is overwhelmingly positive, with clients appreciating the quality of service, responsiveness, and the ability to leverage expertise that would otherwise be financially unfeasible.
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New Zealand (2) Australia (1) United Arab Emirates (1)

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Integrity1

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Auckland, New Zealand

Services provided

50% Back Office Outsourcing

15% HR Consulting

15% HR Outsourcing +2 services

10% Recruiting

10% Staffing

Small Back Office Outsourcing company Integrity1, is headquartered in Auckland, New Zealand. Their services include Back Office Outsourcing and HR Consulting.
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On Your Terms

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Riverhead, New Zealand

Services provided

20% Business Consulting

20% Corporate Law

20% Document Digitization & Management +2 services

20% Marketing Strategy

20% Recruiting

On Your Terms is a Marketing Strategy company. They are located in Riverhead, New Zealand, and their services include Marketing Strategy and Business Consulting.
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What are Featured Providers?

MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves New Zealand

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent client reviews for MarKam Solutions reflect a strong overall sentiment of satisfaction, highlighting their exceptional project management and adaptability. Clients praised their proactive communication and ability to tailor solutions to specific needs, with one noting a 50% increase in lead generation and a 35% improvement in conversion rates. The consistent delivery of tasks on time and the personal approach taken by MarKam Solutions were also emphasized, with no significant areas for improvement mentioned by any reviewer.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves New Zealand

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Accommodating
Clients consistently highlight TDCX's accommodating nature, emphasizing their willingness to adapt to evolving business needs. One client noted the team's dedication to meeting requests based on learnings and their openness to changes, which is crucial for startups. Another mentioned TDCX's agility in managing workforce adjustments as business forecasts change, demonstrating a proactive partnership approach. Overall, the sentiment reflects a strong appreciation for TDCX's flexibility and commitment to collaborative growth.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. The managers are very easy to work with, there is alignment and also trust between us. I love how they see themselves as being part of another company's journey rather than focusing on short-term gain. As such, they are very accommodating and open to changes and revisions which is very important for a startup.
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Call Center Services for Global Tech Company

5.0 Jun 25, 2021

Strong operational cadence: Weekly/Monthly and Quarterly reviews. Constant communication and ability to circle back on complex problem statements given by our teams to TDCX. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves New Zealand

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Attentive
Clients have consistently praised Big Outsource for their attentiveness and proactive communication. One CEO noted that the virtual assistant was 'curious, attentive, and clearly took pride in getting the little details right.' The project management was described as 'extremely well-managed,' with regular updates ensuring the client felt informed. Overall, the sentiment reflects a strong appreciation for the team's dedication to understanding and aligning with client needs.

VA & Back Office Outsourcing for FinTech Co

5.0 Jul 29, 2025

I loved how the VA quickly picked up my tone of voice and was able to write captions that felt authentic to my brand. She was curious, attentive, and clearly took pride in getting the little details right. For a solo founder like me, that’s golden.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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Global Thinking

Not yet reviewed

Undisclosed

$100 - $149 / hr

2 - 9

Nelson, New Zealand

Services provided

20% AI Consulting

20% AI Development

20% CRM Consulting and SI +2 services

20% Sales Outsourcing

20% Web Development

Global Thinking, a CRM consulting and SI company, was launched in 2017. The team offers CRM consulting and SI and Web Development and is located in Nelson, New Zealand and Nelson, New Zealand.
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TIMG (The Information Management Group)

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Auckland, New Zealand

Services provided

100% Document Digitization & Management

TIMG (The Information Management Group) is a Document Digitization & Management company founded in 1999. The midsize team specializes in Document Digitization & Management.
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Auckland, New Zealand

33 Botha Road, Penrose,
Auckland, New Zealand 1061
31 - 40

+64 9 580 4360

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Featured

What are Featured Providers?

Remote Team Solutions

5.0 23 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves New Zealand

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions is a staffing and recruitment company specializing in remote team management and virtual assistance. Reviews suggest a high level of client satisfaction, with 100% of reviewers praising their responsiveness, cost-effectiveness, and cultural alignment. Clients consistently highlight the company's trustworthiness and ability to exceed expectations, which has fostered long-term partnerships across various industries.

See all 23 projects

1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback on Remote Team Solutions highlights their effective project management and ability to deliver quality outcomes. A client noted that their team expedited policy issuance while maintaining high standards. They appreciated the flexibility in managing their team and reported satisfaction with communication methods. Overall, sentiment is positive, with the client expressing no significant areas for improvement, indicating confidence in Remote Team Solutions' capabilities.
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Industry Experience

Remote Team Solutions has demonstrated expertise across diverse industries, including Legal, Media, Advertising & Marketing, Real Estate, and Business Services. Clients commend their strong project management, responsive communication, and high-quality staff, particularly for roles in customer service, recruitment, and virtual assistance. Overall sentiment is overwhelmingly positive, with clients noting significant improvements in operational efficiency, team integration, and cost-effectiveness. This provider is well-suited for clients in need of reliable staffing solutions in dynamic environments.
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Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback on Remote Team Solutions underscores strong value for money, with several reviewers highlighting the company's competitive pricing and high-quality service. For instance, one client noted they achieved a 50% cost reduction by hiring senior recruiters through RTS, while another emphasized that the overall cost was lower than other firms without sacrificing quality. Overall, clients express satisfaction with the balance of cost and service delivery, reinforcing RTS's reputation for providing good value.
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Swivelt

5.0 2 reviews

$100,000+

Undisclosed

10 - 49

Auckland, New Zealand

Services provided

30% Customer Service Outsourcing

30% Sales Outsourcing

20% Back Office Outsourcing +2 services

10% Pay Per Click

10% Search Engine Optimization

Swivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.

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Reviews mention Experienced
Clients express a highly positive sentiment regarding Swivelt's experience, highlighting their over 20 years in the industry and the quality of work delivered. One client noted the effectiveness of the team, which included a PPC expert, graphic designer, and content writer, emphasizing their friendly communication and ability to meet requirements. The swift increase in brand awareness and lead generation within 15 days further underscores Swivelt's expertise, with no areas for improvement identified by the client.

B2B Marketing for IT Software

5.0 Oct 28, 2020

Over 20 Years of experience, Quality of the work, and very friendly people.
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Industry Experience

Swivelt has demonstrated strong capabilities in the Software and Information Technology industries, with notable success in B2B marketing and CRM tool development. Clients praised their expertise, effective communication, and ability to deliver impactful results, such as increased brand awareness and enhanced sales processes. Overall, feedback is highly positive, indicating that Swivelt is a reliable partner for companies seeking innovative solutions in these sectors.
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Software Information technology

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Indonesia (1) Malaysia (1)

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Auckland, New Zealand

GILLIGAN & COMPANY CHARTERED ACCOUNTANTS, New Market
Auckland, New Zealand 1023
10 - 15

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A1CRM

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Auckland, New Zealand

Services provided

70% CRM Consulting and SI

30% Sales Outsourcing

A1CRM is a CRM consulting and SI company. Founded in 2015, their team specializes in CRM consulting and SI and Sales Outsourcing.
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Auckland, New Zealand

6 Leonard Isitt Dr, Level 1, Quad 7 Building, Auckland Airport
Auckland, New Zealand 2022
2 - 5

099.742.774

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The PayMasters

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Auckland, New Zealand

Services provided

100% Back Office Outsourcing

Small Back Office Outsourcing company The PayMasters, is based in Auckland, New Zealand. The team specializes in Back Office Outsourcing.
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Objective Corporation

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Palmerston North, New Zealand

Services provided

40% IT Managed Services

30% Document Digitization & Management

30% ECM Consulting and SI

Founded in 1987, Objective Corporation is an IT managed services company. The agency offers IT managed services and ECM consulting and SI, and is midsize.
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Palmerston North, New Zealand

116 The Square
Palmerston North, New Zealand 4410
16 - 20

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FixHR

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Auckland, New Zealand

Services provided

30% Back Office Outsourcing

25% HR Consulting

25% HR Outsourcing +2 services

10% Recruiting

10% Staffing

FixHR is a Back Office Outsourcing company established in 2020. The team specializes in Back Office Outsourcing and HR Consulting and is based in Auckland, New Zealand.
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Rocket Payrolls

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Auckland, New Zealand

Services provided

50% Accounting

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing

Small Accounting company Rocket Payrolls, is based in Auckland, New Zealand. Their services include Accounting and Finance & Accounting Outsourcing (FAO).
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