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Top Call Center Services & Voice Services in New Zealand

Ratings Updated: December 9, 2025
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0 Leaders 7 Contenders

7 Companies

Country: New Zealand

List of the Top New Zealand Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    SupportYourApp Logotype

    SupportYourApp

    4.9 72 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves New Zealand

    Services provided

    25% Call Center Services
    55% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    5% Data Annotation Services

    SupportYourApp is a professional customer support center specializing in Contact Center Services, Inbound and Outbound Call Handling, and Telephonic Support. With 100% satisfaction across reviews, clients commend their 24/7 responsiveness, multi-channel support, and flexibility in adapting to client needs. Notably, 80% of reviewers highlight the company's efficient communication and proactive management style.

    See all 72 projects

    Reviews mention Great project management

    Clients consistently praised SupportYourApp for their exemplary project management. They demonstrated a strong ability to deliver on time and maintain open communication, as highlighted by a customer who noted their proactive approach and responsiveness to needs. Another client emphasized their adaptability, quickly establishing new teams to meet evolving demands. Overall, the sentiment indicates high satisfaction with SupportYourApp's project management capabilities, contributing significantly to successful partnerships across various projects.
    • Customer Support for Smart Home Climate Control Brand
      5.0 Aug 27, 2024

      SupportYourApp excelled in project management. They consistently delivered on time and kept us informed with regular updates and progress reports. Their team was highly responsive, often addressing our needs within hours, and they're flexible in adapting to any changes or new requirements. Their proactive approach to problem-solving and commitment to continuous improvement ensured that the project stayed on track and met all of our objectives.

      Read Full Review
    • Customer Support for Fintech Company
      5.0 Apr 14, 2020

      Their project management was great. We had a dedicated project manager that assisted with recruitment, integration, and process management. We used Zoom, Google Hangouts, and Slack to communicate with them. Our team also used Trello to manage the project.

      Read Full Review
    • Customer Support Services for Science-Inspired Products Co
      5.0 Apr 30, 2025

      SupportYourApp did a great job managing the project. They always delivered on time and met our expectations. The team was quick to respond to our needs, making adjustments when necessary and staying in touch regularly to keep everything on track.

      Read Full Review
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    9 of 10 reviews are 5 stars
    2 new reviews for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 10 times in the past 6 months

    Recent client feedback for SupportYourApp highlights a strong overall sentiment, with multiple reviews praising their responsiveness, flexibility, and high-quality service. Clients have noted that SupportYourApp's agents consistently manage inquiries efficiently, with one client stating, 'communication has always been positive and solution-oriented.' Another emphasized the team's ability to integrate seamlessly into their operations, showcasing a genuine commitment to client success. Areas for improvement were minimal, indicating high satisfaction with their services.
    Read 10 Recent Reviews

    View projects from:

    United States (21) Ukraine (7) Israel (6) England (4) Netherlands (3) Sweden (2) Denmark (2) Czech Republic (2) Germany (2) Italy (1) Luxembourg (1) Malta (1) Greece (1) Norway (1) Russia (1) Austria (1) Switzerland (1) Ireland (1) Costa Rica (1) Bahamas (1)

    This provider is fluent in 31 languages:

    • English
    • Spanish
    • Arabic
    • Bengali
    • Hindi
    • Russian
    • Portuguese
    • Japanese
    • German
    • Korean
    • French
    • Turkish
    View all languages

    This provider is available in 33 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • Japan Standard Time (JST)
    View all time zones

    Beograd, Serbia

    Milutina Milankovića 9ž
    Beograd, Serbia 11070

    10 - 15

    See All Locations (3)
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  • Appointment Setter Online Logotype

    5.0 34 reviews
    Premier Verified
    $1,000+
    Undisclosed
    1,000 - 9,999
    Auckland, New Zealand

    Services provided

    20% Call Center Services
    60% Sales Outsourcing
    10% Back Office Outsourcing +1 service
    10% Customer Service Outsourcing

    Appointment Setter Online specializes in Contact Center Services, providing appointment scheduling, telephonic support, and lead generation through inbound and outbound calling. The company receives overwhelmingly positive feedback, with nearly 100% of clients impressed by their professionalism, communication, and results-driven approach. Many reviewers cite significant increases in sales and appointments, with reported improvements ranging from 22% to 70% in various metrics.

    See all 34 projects

    Reviews mention Exceeds expectations

    Clients express high satisfaction with Appointment Setter Online, noting their services consistently exceed expectations. One client reported a 22% increase in sales attributed to their effective B2B appointment-setting. The team's communication and project management were praised for being timely and responsive. Clients recommend the company for its quality service and reliable engagement, with no areas for improvement identified.
    • Appointment Setting & Sales Outsourcing for Marketing Agency
      4.5 Aug 5, 2025

      Appointment Setter Online has increased our sales by 22% so far. The quality of their work exceeds our expectations. We’re satisfied with the quality of the team, and they've actually increased our sales.

      Read Full Review
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    Industry Experience

    Appointment Setter Online has demonstrated expertise across various industries, including nonprofit, advertising & marketing, consumer products & services, medical, legal, construction, and more. Clients consistently report significant increases in appointment bookings and conversions, highlighting their professionalism and adaptability. Notably, the nonprofit sector has shown a marked improvement in donor engagement, while the consumer services industry has benefited from enhanced lead management. Overall, the sentiment across these sectors is overwhelmingly positive, indicating Appointment Setter Online's strong potential to support diverse business needs.

    Read All Reviews

    Select Industry to see insights

    Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Legal Medical Advertising & marketing Construction Nonprofit

    Average Project Cost Breakdown

    $10,000 to $49,000 (14) $50,000 to $199,999 (4) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Appointment Setter Online's strong value for money, noting their competitive pricing and effective results. One client emphasized their 'good value for cost' in enhancing lead generation, while another appreciated the 'cost-effective solution' that improved lead response times significantly. Overall sentiment reflects satisfaction with the company's ability to deliver results that exceed expectations, making them a commendable choice for clients seeking affordable yet effective appointment-setting services.
    Read All Reviews

    Lisburn, Northern Ireland

    142A Saintfield Rd
    Lisburn, Northern Ireland BT27 6UH

    16 - 20

    888 973 0077

    See All Locations (3)
    View Profile Visit Website
  • Datacom Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wellington, New Zealand

    Services provided

    100% Call Center Services

    Located in Wellington, New Zealand and Wellington, New Zealand, Datacom is an answering service. They offer Call Center Services and were established in 1965.

    Read more

    Petaling Jaya, Malaysia

    L2, 1 Tech Park, Jalan Tanjung Bandar Utama,
    Petaling Jaya, Malaysia 47800

    50 - 75

    60.3.7721.1000

    See All Locations (6)
    View Profile
  • 2B Connected Limited Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Christchurch, New Zealand

    Services provided

    30% Call Center Services
    50% Sales Outsourcing
    10% Customer Service Outsourcing +1 service
    10% Other Marketing

    2B Connected Limited is a Sales Outsourcing company based in Christchurch, New Zealand. Their services include Sales Outsourcing and Call Center Services.

    Read more

    Christchurch, New Zealand

    Level 1, 39 Princess Street
    Christchurch, New Zealand 8041

    101 - 150

    +64 365 900 70

    See All Locations (1)
    View Profile

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  • Entelect Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    250 - 999
    Porirua, New Zealand

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +2 services
    20% Recruitment Process Outsourcing
    20% Sales Outsourcing

    Entelect, a phone answering service, was launched in 2023. The company focuses on Call Center Services and Back Office Outsourcing.

    Read more

    Porirua, New Zealand

    11 Jillett Street
    Porirua, New Zealand 5022

    6 - 9

    2108498605

    See All Locations (1)
    View Profile
  • Global Thinking Logotype

    Not yet reviewed

    Undisclosed
    $100 - $149 / hr
    2 - 9
    Nelson, New Zealand

    Services provided

    20% AI Consulting
    20% AI Development
    20% CRM Consulting and SI +2 services
    20% Sales Outsourcing
    20% Web Development

    Global Thinking, a CRM consulting and SI company, was launched in 2017. The team offers CRM consulting and SI and Web Development and is located in Nelson, New Zealand and Nelson, New Zealand.

    Read more

    Nelson, New Zealand

    41 Cleveland Terrace
    Nelson, New Zealand 7010

    2 - 5

    +64210450918

    Nelson, New Zealand

    41 Cleveland Terrace
    Nelson, New Zealand 7010

    2 - 5

    +64210450918

    See All Locations (2)
    View Profile
  • A1CRM Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Auckland, New Zealand

    Services provided

    70% CRM Consulting and SI
    30% Sales Outsourcing

    A1CRM is a CRM consulting and SI company. Founded in 2015, their team specializes in CRM consulting and SI and Sales Outsourcing.

    Read more

    Coorparoo, Australia

    Unit 1, 28 Cavendish Road
    Coorparoo, Australia 4151

    6 - 9

    +64 9-974 2774

    See All Locations (2)
    View Profile
  • Swivelt Logotype

    5.0 2 reviews
    $100,000+
    Undisclosed
    10 - 49
    Oakville, Canada

    Services provided

    30% Customer Service Outsourcing
    30% Sales Outsourcing
    20% Back Office Outsourcing +2 services
    10% Pay Per Click
    10% Search Engine Optimization

    Swivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.

    See all 2 projects

    Reviews mention Communicative

    Clients have highlighted Swivelt's exceptional communication skills, noting that the project manager assigned was 'very friendly and easy to communicate with,' which facilitated a smooth workflow. The overall sentiment reflects a high level of satisfaction regarding their communicative capabilities, contributing to a successful partnership and positive project outcomes.
    • B2B Marketing for IT Software
      5.0 Oct 28, 2020

      The project manager assigned to us was very friendly and easy to communicate with us and understand all the requirements.

      Read Full Review
    Read All Reviews

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients have praised Swivelt for delivering excellent value for money, noting their impactful results in a short timeframe. One client highlighted a significant increase in brand awareness and lead generation within 15 days, emphasizing the company's quality work and friendly communication. Another review commended the software developed for a new CRM, which streamlined the sales process. Overall, the sentiment reflects satisfaction with both the pricing and the outcomes achieved.
    Read All Reviews

    View projects from:

    Indonesia (1) Malaysia (1)

    Mumbai, India

    303/304, Eco House, Vishweshwar Nagar, 1st Cross Road, Off Aarey Road, Goregaon (East).
    Mumbai, India 400063

    16 - 20

    See All Locations (9)
    View Profile

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List of the Top New Zealand Call Center Companies & Voice Services

  1. Datacom Logotype

    Datacom

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wellington, New Zealand

    Ability to deliver

    5.8/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  2. 2B Connected Limited Logotype

    2B Connected Limited

    Undisclosed
    Undisclosed
    50 - 249
    Christchurch, New Zealand

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0.6/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    30% Call Center Services
    50% Sales Outsourcing
    20% Other
    View Profile Visit Website
  3. Entelect Logotype

    Entelect

    $5,000+
    < $25 / hr
    250 - 999
    Porirua, New Zealand

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Call Center Services
    20% Sales Outsourcing
    60% Other
    View Profile Visit Website
  4. Appointment Setter Online Logotype

    Appointment Setter Online

    $1,000+
    Undisclosed
    1,000 - 9,999
    Auckland, New Zealand

    Ability to deliver

    36.2/40.0
    20/20 Reviews
    10/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    20% Call Center Services
    60% Sales Outsourcing
    20% Other
    View Profile Visit Website
  5. Global Thinking Logotype

    Global Thinking

    Undisclosed
    $100 - $149 / hr
    2 - 9
    Nelson, New Zealand

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  6. A1CRM Logotype

    A1CRM

    Undisclosed
    Undisclosed
    10 - 49
    Auckland, New Zealand

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Sales Outsourcing
    70% Other
    View Profile Visit Website
  7. Swivelt Logotype

    Swivelt

    $100,000+
    Undisclosed
    10 - 49
    Oakville, Canada

    Ability to deliver

    22.9/40.0
    16.2/20 Reviews
    1.3/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    30% Sales Outsourcing
    70% Other
    View Profile Visit Website

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