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Home Call Centers New Zealand

Top Call Center Services & Voice Services in New Zealand

Ratings Updated: February 4, 2026
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0 Leaders 6 Contenders

6 Companies

Country: New Zealand

List of the Top New Zealand Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    SupportYourApp Logotype

    SupportYourApp

    4.9 76 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves New Zealand

    Services provided

    25% Call Center Services
    55% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    5% Data Annotation Services

    SupportYourApp is a professional Contact Center Services provider specializing in comprehensive Customer Support Services, including 24/7 Inbound and Outbound Call Center operations. Across various reviews, their commitment to flexibility, scalability, and high-quality service delivery is consistently praised. Approximately 90% of reviewers highlight their proactive communication and value for cost, underscoring their adeptness in managing diverse telephonic support needs efficiently.

    See all 76 projects

    Reviews mention Timely

    Overall, client feedback regarding the timeliness of SupportYourApp's services is highly positive. Clients noted consistent on-time delivery of tasks and prompt responses to inquiries. One client highlighted that issues were addressed within operationally reasonable timeframes, while another praised the team's quick adaptability to evolving needs. The proactive management and seamless transitions between team members further contributed to maintaining service continuity without delays. Clients expressed satisfaction with the efficient handling of customer support, resulting in improved response times and customer satisfaction ratings.
    • Customer Support for Smart Home Climate Control Brand
      5.0 Aug 27, 2024

      SupportYourApp excelled in project management. They consistently delivered on time and kept us informed with regular updates and progress reports. Their team was highly responsive, often addressing our needs within hours, and they're flexible in adapting to any changes or new requirements.

      Read Full Review
    • Customer Support Services for HealthTech Company
      5.0 May 13, 2024

      The SupportYourApp team is very professional. They are always delivering the promised results on time. Our communication is on-point. We enjoy collaborating with them very much.

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    • Call Center Services for Education Company
      4.5 May 19, 2023

      Reports delivered on time based on agreed-upon determined schedule. Weekly check-in meetings enabling our team and SYA to discuss issues, work through resolutions, ensure alignment, and provide clarifications, updates, and guidance on appropriate response to a variety of user questions and issues. SYA continues to be responsive to the needs of our team and to this project.

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    • Business Services for Software Company
      5.0 Jan 3, 2023

      Everything is always done on time, and there are no interruptions in the service provision.

      Read Full Review
    • Answering Services for Software Dev Company
      5.0 Nov 2, 2020

      And while we did have to reach out to their management team the first couple of times to ask whether the QA results will be delivered on time (which they were), after that they have been sending the numbers to us themselves without any reminders and additional questions.

      Read Full Review
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    11 of 11 reviews are 5 stars
    1 new review for Call Center Services services
    $200,000 – $999,999 avg. project cost

    Reviewed 11 times in the past 6 months

    Over the past six months, SupportYourApp has garnered positive feedback for its dedicated and responsive customer support teams. Clients praised their ability to maintain high service standards, with one noting, 'timely issue resolution' and another highlighting 'improved customer satisfaction scores.' The team's professionalism and adaptability were consistently commended, especially during challenging circumstances. Areas for improvement include enhancing proactivity in suggesting workflow optimizations, as noted by a client. Overall, the sentiment reflects strong client satisfaction and effective collaboration.
    Read 11 Recent Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (18) $50,000 to $199,999 (11) Less than $10,000 (5) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Client feedback on SupportYourApp highlights consistent satisfaction with the company's pricing and value for money. Many clients emphasized that SupportYourApp's pricing fits their budgets while delivering high-quality service. For instance, a COO noted that SupportYourApp offered 'good value for cost,' while a CMO praised their 'timely responses' and 'great culture fit.' Overall, the sentiment reflects that clients appreciate the effective service provided relative to the cost, making SupportYourApp a preferred choice for many businesses.
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    United States (24) Ukraine (7) Israel (6) England (4) Netherlands (3) Sweden (2) Denmark (2) Czech Republic (2) Germany (2) Italy (1) Luxembourg (1) Malta (1) Greece (1) Norway (1) Russia (1) Austria (1) Switzerland (1) Ireland (1) Costa Rica (1) Bahamas (1)
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  • Datacom Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wellington, New Zealand

    Services provided

    100% Call Center Services

    Located in Wellington, New Zealand and Wellington, New Zealand, Datacom is an answering service. They offer Call Center Services and were established in 1965.

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  • 2B Connected Limited Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Christchurch, New Zealand

    Services provided

    30% Call Center Services
    50% Sales Outsourcing
    10% Customer Service Outsourcing +1 service
    10% Other Marketing

    2B Connected Limited is a Sales Outsourcing company based in Christchurch, New Zealand. Their services include Sales Outsourcing and Call Center Services.

    Read more
    View Profile
  • Entelect Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    250 - 999
    Porirua, New Zealand

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +2 services
    20% Recruitment Process Outsourcing
    20% Sales Outsourcing

    Entelect, a phone answering service, was launched in 2023. The company focuses on Call Center Services and Back Office Outsourcing.

    Read more
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  • Global Thinking Logotype

    Not yet reviewed

    Undisclosed
    $100 - $149 / hr
    2 - 9
    Nelson, New Zealand

    Services provided

    20% AI Consulting
    20% AI Development
    20% CRM Consulting and SI +2 services
    20% Sales Outsourcing
    20% Web Development

    Global Thinking, a CRM consulting and SI company, was launched in 2017. The team offers CRM consulting and SI and Web Development and is located in Nelson, New Zealand and Nelson, New Zealand.

    Read more
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  • A1CRM Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Auckland, New Zealand

    Services provided

    70% CRM Consulting and SI
    30% Sales Outsourcing

    A1CRM is a CRM consulting and SI company. Founded in 2015, their team specializes in CRM consulting and SI and Sales Outsourcing.

    Read more

    Auckland, New Zealand

    6 Leonard Isitt Dr, Level 1, Quad 7 Building, Auckland Airport
    Auckland, New Zealand 2022

    2 - 5

    099.742.774

    See All Locations (2)
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  • Swivelt Logotype

    5.0 2 reviews
    $100,000+
    Undisclosed
    10 - 49
    Auckland, New Zealand

    Services provided

    30% Customer Service Outsourcing
    30% Sales Outsourcing
    20% Back Office Outsourcing +2 services
    10% Pay Per Click
    10% Search Engine Optimization

    Swivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.

    See all 2 projects

    Reviews mention Understands their clients' needs

    Clients express a strong sentiment that Swivelt effectively understands their needs. One client highlighted the project manager's friendly communication and ability to grasp requirements, which facilitated a successful B2B marketing initiative that significantly increased brand awareness and generated leads within a short timeframe. Overall, feedback indicates high satisfaction with Swivelt's attentiveness and responsiveness to client objectives.
    • B2B Marketing for IT Software
      5.0 Oct 28, 2020

      The project manager assigned to us was very friendly and easy to communicate with us and understand all the requirements.

      Read Full Review
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    Industry Experience

    Swivelt has demonstrated strong capabilities in the Software and Information Technology industries, with notable success in B2B marketing and CRM tool development. Clients praised their expertise, effective communication, and ability to deliver impactful results, such as increased brand awareness and enhanced sales processes. Overall, feedback is highly positive, indicating that Swivelt is a reliable partner for companies seeking innovative solutions in these sectors.

    Read All Reviews

    Select Industry to see insights

    Software Information technology

    View projects from:

    Indonesia (1) Malaysia (1)

    Auckland, New Zealand

    GILLIGAN & COMPANY CHARTERED ACCOUNTANTS, New Market
    Auckland, New Zealand 1023

    10 - 15

    See All Locations (9)
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List of the Top New Zealand Call Center Companies & Voice Services

  1. Datacom Logotype

    Datacom

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wellington, New Zealand

    Ability to deliver

    5.8/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  2. 2B Connected Limited Logotype

    2B Connected Limited

    Undisclosed
    Undisclosed
    50 - 249
    Christchurch, New Zealand

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0.6/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    30% Call Center Services
    50% Sales Outsourcing
    20% Other
    View Profile Visit Website
  3. Entelect Logotype

    Entelect

    $5,000+
    < $25 / hr
    250 - 999
    Porirua, New Zealand

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Call Center Services
    20% Sales Outsourcing
    60% Other
    View Profile Visit Website
  4. Global Thinking Logotype

    Global Thinking

    Undisclosed
    $100 - $149 / hr
    2 - 9
    Nelson, New Zealand

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  5. A1CRM Logotype

    A1CRM

    Undisclosed
    Undisclosed
    10 - 49
    Coorparoo, Australia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Sales Outsourcing
    70% Other
    View Profile Visit Website
  6. Swivelt Logotype

    Swivelt

    $100,000+
    Undisclosed
    10 - 49
    Singapore, Singapore

    Ability to deliver

    22.9/40.0
    16.2/20 Reviews
    1.3/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    30% Sales Outsourcing
    70% Other
    View Profile Visit Website

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