Top IT Managed Service Providers in Providence
Rhode Island’s capital may be small in size, but Providence punches above its weight in technology and innovation. Home to institutions like Brown University and the Rhode Island School of Design, the city fosters a steady pipeline of talent for growing startups, healthcare systems, and advanced-manufacturing firms. When those organizations need reliable 24/7 IT support, local managed service providers (MSPs) step in—handling everything from network monitoring to cybersecurity compliance.
Clutch makes it easy to compare Providence MSPs through detailed client reviews, transparent ratings, and our rigorous verification process. Filter results by hourly rate, industry focus, or project size to quickly shortlist partners that match your needs.
Looking beyond Providence? Explore Top IT Managed Services Companies worldwide, or check IT managed service providers in Boston. Need sector expertise? Check out our list of MSPs that specialize in healthcare IT.
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Featured
What are Featured Providers?
$5,000+$150 - $199 / hr50 - 249Serves Providence, RIServices provided
See all 54 projectsBit by Bit Computer Consultants is a reputable provider of Managed IT Services, specializing in outsourced IT support and cybersecurity across various sectors. Their clients consistently praise the company for its rapid ticket resolution and effective project management. With a strong focus on communication and customer satisfaction, Bit by Bit Computer Consultants receives overwhelmingly positive feedback, with over 90% of reviews highlighting their reliability and professional approach to IT management and support services.
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$5,000+$200 - $300 / hr250 - 999Serves Providence, RI
Services provided
See all 39 projectsCyberDuo is an IT Managed Services Provider specializing in IT Support Services, cybersecurity, and infrastructure management. With 100% positive reviews, clients commend CyberDuo for their exceptional responsiveness, reliability, and ability to tailor solutions to meet unique needs. Approximately 80% of reviews highlight their prompt issue resolution and effective communication, establishing CyberDuo as a trustworthy and client-focused partner.
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Featured
What are Featured Providers?
$5,000+$100 - $149 / hr250 - 999Serves Providence, RIServices provided
See all 9 projectsNet at Work LLC is a comprehensive Information Technology Services provider specializing in IT Managed Services and ERP consulting, with a focus on Sage systems. The company is praised for its expertise and efficiency, with 100% of reviewers commending their timely project delivery. Clients highlight the firm's ability to manage complex IT and ERP needs, although 20% noted challenges with internal communication between service areas.
$5,000+$150 - $199 / hr1,000 - 9,999Serves Providence, RIServices provided
See all 93 projectsIntegris is a provider of Managed IT Services, offering comprehensive IT Management, IT Support Services, and cybersecurity solutions. The majority of reviews highlight their responsive and knowledgeable team, with approximately 90% of clients emphasizing their effective problem-solving and high-quality service. While most feedback is positive, a few clients suggest improvements in response times for urgent issues.
$1,000+$25 - $49 / hr50 - 249Serves Providence, RIServices provided
See all 12 projectsCorporate Technologies is a Managed IT Services provider excelling in IT management, support, and security. With a high rating and geographic proximity being common selection factors, 100% of reviewers commend their responsiveness and project management. Their services include server management, cybersecurity, and IT support, contributing to enhanced efficiency and operational continuity for diverse industries.
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$5,000+$100 - $149 / hr250 - 999North Attleborough, MA
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See all 9 projectsNet at Work LLC is a comprehensive Information Technology Services provider specializing in IT Managed Services and ERP consulting, with a focus on Sage systems. The company is praised for its expertise and efficiency, with 100% of reviewers commending their timely project delivery. Clients highlight the firm's ability to manage complex IT and ERP needs, although 20% noted challenges with internal communication between service areas.
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$10,000+$50 - $99 / hr50 - 249Providence, RI
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See all 28 projectsSoftDoes is a software development company specializing in creating custom digital platforms and operational solutions, including mobile app development, web-based platforms, and AI-assisted functionalities. Across diverse industries, 100% of reviewers highlighted their impressive project management, timely delivery, and adaptability to evolving requirements. SoftDoes is praised for understanding client needs intricately, offering valuable insights, and improving operational efficiency, with up to a 40% reduction in manual tasks reported.
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Featured
What are Featured Providers?
$1,000+$100 - $149 / hr250 - 999Serves Providence, RIServices provided
See all 72 projectsTPx Communications is a Managed IT Services provider specializing in IT Support Services, network security, and communication systems. Across numerous reviews, 87% highlight their exceptional service delivery and cost-effectiveness. Clients commend their responsiveness and expertise, with 75% mentioning the firm's ability to reduce operational costs and improve system uptime.
$10,000+$150 - $199 / hr250 - 999Serves Providence, RIServices provided
See all 1 projectsRed River is an IT services company specializing in cloud migration and strategic IT solutions. Based on client feedback, 100% express satisfaction with their work, praising their responsiveness, diligence, and effective training sessions. The company is noted for its commitment to best practices and genuine interest in client success, with no negative feedback reported.
$5,000+$200 - $300 / hr10 - 49Serves Providence, RIServices provided
See all 3 projectsDatalink Networks Inc. is a Managed IT Services provider specializing in IT Management and Support Services. Reviews indicate a 100% positive feedback rate, highlighting their rapid response, proactive problem-solving, and exceptional customer service. Approximately 67% of reviewers commend their ability to implement secure and resilient IT infrastructures, emphasizing their dependable and efficient project management.
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$5,000+$150 - $199 / hr1,000 - 9,999Raynham, MA
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See all 93 projectsIntegris is a provider of Managed IT Services, offering comprehensive IT Management, IT Support Services, and cybersecurity solutions. The majority of reviews highlight their responsive and knowledgeable team, with approximately 90% of clients emphasizing their effective problem-solving and high-quality service. While most feedback is positive, a few clients suggest improvements in response times for urgent issues.
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$5,000+$150 - $199 / hr50 - 249Newton, MA
Services provided
See all 54 projectsBit by Bit Computer Consultants is a reputable provider of Managed IT Services, specializing in outsourced IT support and cybersecurity across various sectors. Their clients consistently praise the company for its rapid ticket resolution and effective project management. With a strong focus on communication and customer satisfaction, Bit by Bit Computer Consultants receives overwhelmingly positive feedback, with over 90% of reviews highlighting their reliability and professional approach to IT management and support services.
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$1,000+$100 - $149 / hr50 - 249Boston, MA
Services provided
See all 4 projectsTrnDigital is an IT Managed Services provider specializing in optimizing Microsoft 365 environments to enhance collaboration, security, and operational efficiency. With 100% positive feedback, clients commend their professionalism, responsiveness, and expertise in Microsoft technologies, consistently delivering projects on time and aligning solutions with business needs. Their proactive, client-focused approach ensures smooth and well-managed engagements.
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$5,000+$150 - $199 / hr50 - 249Boston, MA
Services provided
See all 17 projectsCTS is a Managed IT Services provider highly regarded for its comprehensive IT support services. The company specializes in IT Management, IT Support Services, and cybersecurity, with reviews indicating exceptional technical expertise, proactive solutions, and strong project management. Over 90% of reviewers commend CTS for their responsiveness and personalized customer service, often describing them as a trusted partner rather than just a service provider.
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$1,000+$150 - $199 / hr2 - 9Woburn, MA
Services provided
See all 8 projectsFirst Class Networks is a provider of Managed IT Services, specializing in IT Support Services, Outsourced IT Management, and cybersecurity solutions. The reviews highlight their consistent excellence in service, with 100% of reviewers praising their responsiveness and communication. Their ability to tailor solutions and maintain strong client relationships is frequently mentioned, with no significant areas for improvement identified by reviewers.
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Featured
What are Featured Providers?
$25,000+$150 - $199 / hr50 - 249Serves Providence, RIServices provided
See all 35 projectsEmergent Software is a managed IT services provider specializing in IT management, support, and SQL Server environments, with a strong focus on Microsoft Azure and cloud-based solutions. Across reviews, 100% of clients praise their project management and technical expertise, highlighting their ability to deliver on time and within budget. They excel at adapting to client needs and ensuring effective communication, with several clients appreciating their proactive problem-solving and personalized approach.
$5,000+Undisclosed50 - 249Serves Providence, RIServices provided
See all 17 projectsLayerCake Technologies specializes in providing Managed IT Services and IT Support Services. The company consistently receives positive feedback for its exceptional customer service and expertise, with 100% of reviewers highlighting their responsiveness and technical prowess. Clients appreciate their seamless project management and commitment to quality, with Total Networks cited as a transformative partner in IT infrastructure and management.
UndisclosedUndisclosed50 - 249Serves Providence, RIServices provided
See all 2 projectsInterlink Cloud Advisors, Inc. is a Managed IT Services provider offering comprehensive IT support, including network administration and 24/7 help desk services. They are highly rated, with 100% of reviewers highlighting their proactive and client-focused approach. Their expertise in Microsoft technologies and commitment to building strong client relationships distinguish them as a trusted partner in IT management.
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$10,000+$150 - $199 / hr250 - 999Hartford, CT
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See all 31 projectsCompassMSP is a Managed IT Services provider offering outsourced IT support and IT management solutions. Reviewers consistently praise their rapid response times, effective project management, and ability to solve complex IT problems. An impressive 100% of reviews highlight their professionalism and efficiency, with no significant areas for improvement mentioned. CompassMSP's services enhance operational efficiency, as evidenced by increased productivity and reduced downtime.
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$50,000+< $25 / hr10,000+Southborough, MA
Services provided
See all 15 projectsVirtusa is a versatile IT services company offering solutions in software development, data management, and business intelligence. Reviews highlight their dedication to delivering high-quality outcomes, with a strong emphasis on professionalism and technical expertise. Notably, 100% of the reviews commend their commitment and excellent client communication, while 90% mention timely project delivery, establishing them as a reliable partner in tech development and consulting.
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Featured
What are Featured Providers?
Undisclosed$100 - $149 / hr50 - 249Serves Providence, RIServices provided
See all 4 projectsIntegritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.
$5,000+$150 - $199 / hr10 - 49Serves Providence, RIServices provided
See all 31 projectsVertical IT Solutions is a provider of Managed IT Services, focusing on IT Management, IT Support Services, and Managed Information Technology. They have received overwhelmingly positive feedback, with 100% of clients praising their responsiveness and ability to swiftly address issues. Reviewers consistently highlight their professionalism and effective communication, noting their proactive support and timely problem resolution.
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$1,000+$150 - $199 / hr10 - 49Sturbridge, MA
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See all 2 projectsClearCom IT Solutions, Inc. is a provider of Managed IT Services, specializing in IT Management and IT Support Services. Reviews highlight their prompt response and effective solutions, with 100% of reviewers noting impressive communication and helpfulness. Their competitive pricing and cultural fit are also valued by clients.
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$5,000+$200 - $300 / hr10 - 49Westborough, MA
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Located in Westborough, Massachusetts, ZehnTek is an IT managed services company. Their services include IT managed services and cloud consulting & SI.
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$1,000+$200 - $300 / hr250 - 999Cambridge, MA
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See all 4 projectsThe 20 MSP is an IT Managed Services company offering comprehensive IT support, including managed IT services and IT management, tailored to diverse client needs. Across reviews, they receive 85% positive feedback, praised for their responsive customer service and proactive solutions. Approximately 70% of reviewers highlight their excellent communication and ability to prioritize tasks effectively, ensuring seamless operations and cost-effective technology solutions.
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$5,000+Undisclosed1,000 - 9,999Boston, MA
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Launched in 2001, Insight Global is a large Atlanta, Georgia-based software development company. Their team specializes in Custom Software Development and Artificial Intelligence.
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$5,000+$150 - $199 / hr10 - 49Waltham, MA
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Direct iT is a Cybersecurity company established in 2004. The company specializes in Cybersecurity and IT managed services.
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$1,000+$200 - $300 / hr2 - 9Wayland, MA
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Call Andy! Macintosh Consulting is a Wayland, Massachusetts-based Cybersecurity company. Established in 1998, the team focuses on Cybersecurity and IT managed services.
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$1,000+Undisclosed10 - 49Vernon, CT
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Founded in 2021, Brightworks IT is an IT managed services company. The firm offers IT managed services and Cybersecurity, and is small.
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Undisclosed$150 - $199 / hr2 - 9Providence, RI
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See all 2 projectsRemi IT Solutions is a provider of Managed IT Services, offering outsourced IT support and management, including network security and VOIP services. Client feedback highlights their responsiveness, professionalism, and technical expertise, with 100% expressing satisfaction and noting swift problem resolution. Approximately 50% specifically commend their alignment with client values and budget considerations.
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$1,000+$100 - $149 / hr50 - 249Warwick, RI
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Brave River Solutions is a Warwick, Rhode Island-based Other Digital Marketing company. Established in 2000, the team focuses on Other Digital Marketing and Web Design.
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$5,000+$200 - $300 / hr250 - 999Lincoln, RI
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Custom Computer Specialists, LLC is an IT managed services company. The Hauppauge, New York-based team focuses on IT managed services and Cybersecurity.
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$1,000+$150 - $199 / hr10 - 49Warren, RI
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PacketLogix is an IT managed services company. Headquartered in Warren, Rhode Island, the team provides IT managed services and Cybersecurity.
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$1,000+$25 - $49 / hr1,000 - 9,999Providence, RI
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Based in Warren, Michigan and Westland, Michigan, 1-800 Office Solutions is a cloud consulting & SI and IT managed services company. They offer cloud consulting & SI and IT managed services.
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$5,000+$200 - $300 / hr10 - 49North Attleborough, MA
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North Atlantic Networks is a North Attleborough, Massachusetts-based IT managed services company. They offer IT managed services and cloud consulting & SI and were founded in 1999.
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$5,000+$100 - $149 / hr50 - 249Warwick, RI
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Vertikal6 is an IT managed services company. Established in 2010, the agency is headquartered in Warwick, Rhode Island. Their team specializes in IT managed services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Warwick, RI
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In Warwick, Rhode Island, Technology Advisory Group is an IT strategy consulting and IT managed services company. Established in 1996, the team offers IT strategy consulting and IT managed services.
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Undisclosed$150 - $199 / hr10 - 49Providence, RI
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Braver Technology Solutions is an IT managed services company. The Taunton, Massachusetts-based agency was launched in 1989. Their team specializes in IT managed services and Cybersecurity.
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$1,000+$150 - $199 / hr10 - 49Providence, RI
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Attain Technology Inc. Is a Providence, Rhode Island-based IT managed services company. Launched in 2008, the team provides IT managed services and cloud consulting & SI.
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$5,000+$100 - $149 / hr10 - 49Foxborough, MA
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See all 3 projectsTechnical Support International is a company specializing in IT Support Services, providing Managed IT Services, and Outsourced IT Management. They consistently receive positive feedback, with 100% of reviewers highlighting their responsiveness and proactive approach. They deliver solutions tailored to client needs, although some note minor issues with junior team members' expertise. Overall, they demonstrate professionalism and adaptability.
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UndisclosedUndisclosed50 - 249Providence, RI
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SMART Management, Inc., an IT managed services company, specialize in IT managed services. They were founded in 1991.
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UndisclosedUndisclosed50 - 249Lincoln, RI
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IT managed services and Cybersecurity company Lighthouse Computer Services is headquartered in Lincoln, Rhode Island. Their services include IT managed services and Cybersecurity.
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UndisclosedUndisclosed50 - 249Warwick, RI
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Automated Business Solutions, Inc. Is a midsize Warwick, Rhode Island-based IT managed services company. The team offers IT managed services.
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UndisclosedUndisclosed2 - 9Warren, RI
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UplinkIT, Inc., a small IT strategy consulting company, is headquartered in Warren, Rhode Island. The team provides IT strategy consulting and Cybersecurity.
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UndisclosedUndisclosed10 - 49North Smithfield, RI
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IT Support RI is a North Smithfield, Rhode Island-based Compliance Consulting company. The team offers Compliance Consulting and Cybersecurity.
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UndisclosedUndisclosed10 - 49North Providence, RI
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Cybersecurity and IT managed services company SecurityRI.com was established in 1981. The team provides Cybersecurity and IT managed services.
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$5,000+$50 - $99 / hr2 - 9Cranston, RI
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BlackTrace Software & Cyber Defense, a Cybersecurity company, was founded in 2025. The team focuses on Cybersecurity and Custom Software Development and is in Cranston, Rhode Island.
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$10,000+Undisclosed250 - 999Franklin, MA
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Fresche Solutions is an IT managed services company. They were founded in 1976 and focus on IT managed services and cloud consulting & SI.
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$50,000+$25 - $49 / hr250 - 999Framingham, MA
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See all 25 projectsBoston Technology Corporation is a provider of Managed IT Services, specializing in AI-driven solutions and Google Cloud infrastructure management. Clients commend their profound understanding of AI technology, seamless project management, and adaptability, with 100% of reviews highlighting timely delivery and effective communication. Their ability to scale resources efficiently is particularly noted.
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UndisclosedUndisclosed2 - 9Warwick, RI
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Signal Solutions Inc is a Cybersecurity and IT managed services company. The Warwick, Rhode Island-based team focuses on Cybersecurity and IT managed services.
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$1,000+$100 - $149 / hr10 - 49Lakeville, MA
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See all 2 projectsDatalyst LLC is an IT services company specializing in comprehensive technical support, network management, and system migrations. Clients commend their expertise and responsive customer service, with 100% of reviewers highlighting their efficient workflow and adaptability. While praised for their technical proficiency, some suggest improved communication during transitions. Overall feedback is highly positive, reflecting a strong reputation in IT solutions.
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UndisclosedUndisclosed10 - 49Warwick, RI
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Launched in 1992, Secure Future Tech Solutions is an IT managed services company. Their team specializes in IT managed services and Cybersecurity.
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$1,000+$150 - $199 / hr2 - 9Newport, RI
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See all 6 projectsOST is a company specializing in Managed IT Services, offering outsourced IT management, support, and cybersecurity solutions. Across reviews, themes of personalized service, prompt response, and effective IT support are prevalent, with 100% of reviewers highlighting their satisfaction with OST's services. Reviewers emphasize OST’s reliability and customer-focused approach, which ensures their IT infrastructure is efficiently managed and secure.
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$5,000+Undisclosed1,000 - 9,999Marlborough, MA
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See all 23 projectsSikich is a provider of Managed IT Services, offering comprehensive IT support and solutions such as network management, IT security, and project management. Feedback from clients highlights their effective project management, proactive issue resolution, and comprehensive IT support. About 86% of reviewers commend their technical expertise and responsiveness, while some suggest improvements in response times and service costs.
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$1,000+$150 - $199 / hr250 - 999Foxborough, MA
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IT Solutions is a midsize IT managed services company located in Fort Washington, Pennsylvania and Syosset, New York. Their services include IT managed services and Cybersecurity.
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$1,000+$50 - $99 / hr10 - 49Norwood, MA
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See all 1 projectsBoston Tech Company is a Managed IT Services provider specializing in comprehensive IT management and support services. Reviews highlight their strong communication, professionalism, and ability to deliver modern solutions with high satisfaction. Notably, 100% of reviewers expressed satisfaction with their responsive and timely service delivery. The company is praised for affordable pricing and comprehensive solutions, with no noted areas for improvement.
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$5,000+$150 - $199 / hr10 - 49Boston, MA
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See all 2 projectsTech Superpowers is a Managed IT Services provider specializing in comprehensive IT management and support services, including cybersecurity, IT infrastructure setup, and cloud solutions. With 100% of reviews highlighting their competence and customer focus, clients praise their ability to execute projects successfully and maintain effective communication. Their long-term partnerships underscore their reliability and expertise in outsourced IT management.
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$50,000+$150 - $199 / hr1,000 - 9,999Boston, MA
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See all 1 projectsBluewolf is a consulting firm renowned for its deep expertise in Salesforce and marketing automation services, particularly through Eloqua integration. Feedback highlights their ability to efficiently bridge systems, create manageable campaigns, and reduce costs. Approximately 75% of reviewers emphasize their strong Salesforce skills as a major differentiator, underscoring their reputation for high-quality service and strategic insight.
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UndisclosedUndisclosed10 - 49Cumberland, RI
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Attollo, LLC, a small Corporate Training & Coaching company, is headquartered in Cumberland, Rhode Island. Their services include Corporate Training & Coaching and IT managed services.
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UndisclosedUndisclosed50 - 249East Providence, RI
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Based in East Providence, Rhode Island, CORE Business Technologies is a midsize cloud consulting & SI company. The team offers cloud consulting & SI and IT managed services.
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$1,000+$150 - $199 / hr10 - 49Franklin, MA
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LANConnect Systems is an IT managed services company. The Franklin, Massachusetts-based company was established in 2003. Their services include IT managed services and Cybersecurity.
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Undisclosed$150 - $199 / hr50 - 249Brockton, MA
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IT managed services company ACS Services is headquartered in Brockton, Massachusetts. Their services include IT managed services and IT strategy consulting.
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List of the Top 3 Providence IT MSPs
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$5,000+$100 - $149 / hr250 - 999North Attleborough, MA
Ability to deliver
36.3/40.017.2/20 Reviews9.4/10 Clients & Experience9.7/10 Market PresenceService focus
65% IT Managed Services35% Other -
$10,000+$50 - $99 / hr50 - 249Providence, RI
Ability to deliver
26.8/40.020/20 Reviews1.4/10 Clients & Experience5.4/10 Market PresenceService focus
10% IT Managed Services90% Other -
Undisclosed$150 - $199 / hr2 - 9Providence, RI
Ability to deliver
21.2/40.016.6/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
40% IT Managed Services60% Other -
$1,000+$100 - $149 / hr50 - 249Warwick, RI
Ability to deliver
14.6/40.00/20 Reviews5/10 Clients & Experience9.6/10 Market PresenceService focus
20% IT Managed Services80% Other -
$5,000+$200 - $300 / hr250 - 999Lincoln, RI
Ability to deliver
8.3/40.00/20 Reviews0/10 Clients & Experience8.3/10 Market PresenceService focus
45% IT Managed Services55% Other -
$1,000+$150 - $199 / hr10 - 49Warren, RI
Ability to deliver
9.1/40.00/20 Reviews3.8/10 Clients & Experience5.3/10 Market PresenceService focus
50% IT Managed Services50% Other -
$1,000+$25 - $49 / hr1,000 - 9,999Providence, RI
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
50% IT Managed Services50% Other -
$5,000+$200 - $300 / hr10 - 49North Attleborough, MA
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
70% IT Managed Services30% Other -
$5,000+$100 - $149 / hr50 - 249Warwick, RI
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
60% IT Managed Services40% Other -
UndisclosedUndisclosed10 - 49Warwick, RI
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
50% IT Managed Services50% Other -
Undisclosed$150 - $199 / hr10 - 49Providence, RI
Ability to deliver
5.9/40.00/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
40% IT Managed Services60% Other -
$5,000+$150 - $199 / hr1,000 - 9,999Raynham, MA
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
70% IT Managed Services30% Other -
$1,000+$150 - $199 / hr10 - 49Providence, RI
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
40% IT Managed Services60% Other -
$5,000+$100 - $149 / hr10 - 49Foxborough, MA
Ability to deliver
21.7/40.016.2/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
40% IT Managed Services60% Other -
UndisclosedUndisclosed50 - 249Providence, RI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% IT Managed Services -
UndisclosedUndisclosed50 - 249Lincoln, RI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% IT Managed Services50% Other -
UndisclosedUndisclosed50 - 249Warwick, RI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% IT Managed Services -
UndisclosedUndisclosed2 - 9Warren, RI
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
30% IT Managed Services70% Other
Providence IT Managed Services FAQs
Local teams understand the unique mix of industries that drive Providence—healthcare, higher education, and design-centric manufacturing. An in-city MSP can:
- Provide on-site support within minutes when Brown’s College Hill or the Jewelry District needs hands-on fixes.
- Navigate state-specific data-privacy laws and insurance regulations.
- Align after-hours coverage with Eastern Time to better serve regional offices in Boston or New York.
Plus, face-to-face strategy sessions over coffee on Westminster Street often lead to tighter collaboration than fully remote relationships.
Most Providence MSPs offer monthly retainers that range from $2,000 – $7,000 for small-to-midsize businesses. Pricing varies based on:
- Number of users and devices
- Required service level agreements (e.g., 24/7 vs. business hours)
- Specialized needs like HIPAA compliance or cloud migration
Project-based work—such as a one-time Microsoft 365 rollout—can start at $5,000. Always request a detailed scope to avoid surprise add-on fees.
While most local MSPs are industry agnostic, you’ll find strong expertise in:
- Healthcare and life sciences (Lifespan, Care New England ecosystem)
- Higher education (Brown, Johnson & Wales, Providence College)
- Manufacturing and marine trades along the Narragansett Bay corridor
- Creative services, thanks to RISD’s design community
If your organization operates in the finance or nonprofit sectors, several agencies also maintain SOC 2 and NIST frameworks to meet strict compliance standards.
- Define priorities—Is uptime, security, or future-proof cloud infrastructure most critical?
- Check credentials—Look for Microsoft Solutions Partner status, CompTIA Security+ certifications, or HIPAA expertise.
- Review Clutch feedback—Identify patterns in customer comments on response times, ticket resolution, and strategic guidance.
- Request an SLA draft—Make sure guaranteed response times align with your operating hours.
- Evaluate cultural fit—A short site visit to the provider’s Providence office can reveal team structure and escalation paths.
Aside from insightful verified client reviews, Clutch also prepared filters and data-driven resources to help you navigate the B2B space. Find the right partner by leveraging our directories and carefully assessing company profiles.
- Vague SLAs. If response times are described as “ASAP,” move on.
- One-size-fits-all pricing. Flat fees without an audit often hide upcharges later.
- Limited security stack. Providence’s healthcare hub demands more than basic antivirus; look for layered solutions (EDR, MFA, zero-trust).
- High engineer churn. Frequent turnover can stall ongoing projects and erode institutional knowledge.
- No local references. A reputable firm should point to at least two Providence or Rhode Island clients you can call.
If you ignore red flags because of an enticing promise, you might end up with issues and headaches down the road. Make sure you partner with a capable and trustworthy team.