Top IT Managed Service Providers in Providence
Rhode Island’s capital may be small in size, but Providence punches above its weight in technology and innovation. Home to institutions like Brown University and the Rhode Island School of Design, the city fosters a steady pipeline of talent for growing startups, healthcare systems, and advanced-manufacturing firms. When those organizations need reliable 24/7 IT support, local managed service providers (MSPs) step in—handling everything from network monitoring to cybersecurity compliance.
Clutch makes it easy to compare Providence MSPs through detailed client reviews, transparent ratings, and our rigorous verification process. Filter results by hourly rate, industry focus, or project size to quickly shortlist partners that match your needs.
Looking beyond Providence? Explore Top IT Managed Services Companies worldwide, or nearby markets like Boston. Need sector expertise? Check out our list of MSPs that specialize in healthcare IT.
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Featured
What are Featured Providers?
$5,000+$100 - $149 / hr50 - 249Serves Providence, RIServices provided
See all 16 projectsdesignDATA is a Managed IT Services Provider known for its comprehensive IT support and training solutions, offering outsourced IT management, help desk services, and proactive IT strategies. Reviews highlight their exceptional customer service and tailored training programs, with a 100% satisfaction rate indicated by clients who commend their responsiveness and expertise in IT support. The company consistently receives positive feedback for delivering engaging, hands-on training and maintaining strong client relationships.
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$5,000+$150 - $199 / hr50 - 249Newton, MA
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See all 52 projectsBit by Bit Computer Consultants is a highly regarded provider of Managed IT Services, offering comprehensive IT support and outsourced IT management. With a focus on proactive solutions, they are noted for enhancing operational efficiency and cybersecurity across various industries. Reviews indicate a 100% satisfaction rate, emphasizing their responsiveness, flexibility, and in-depth IT knowledge. Clients highlight their excellent project management and effective communication.
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Featured
What are Featured Providers?
$50,000+$50 - $99 / hr50 - 249Serves Providence, RIServices provided
See all 39 projectsZazz is a versatile mobile and web development company known for delivering innovative solutions across various industries, including insurance, education, and recruitment. The company receives overwhelmingly positive feedback, with a notable emphasis on their technical expertise, project management skills, and ability to meet client needs—leading to significant outcomes such as user engagement increases of up to 60% and user satisfaction rates as high as 92%.
$1,000+$25 - $49 / hr50 - 249Serves Providence, RIServices provided
See all 11 projectsCorporate Technologies is a Managed IT Services provider offering comprehensive IT support, management, and cybersecurity solutions. Overall, 100% of reviewers praise their proactive and responsive service, highlighting their swift resolution of issues, often within the same business day. Their dedication to client needs and efficient project management are also frequently mentioned, making them a reliable partner for outsourced IT management.
$1,000+$100 - $149 / hr250 - 999Serves Providence, RIServices provided
See all 72 projectsTPx Communications is a Managed IT Services provider offering comprehensive Information Technology Services, including IT Support Services, network security, and outsourced IT management. With approximately 90% of reviews praising their responsiveness and value for cost, TPx Communications is lauded for their customer service, project management, and expertise in providing seamless IT and communication solutions.
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$5,000+$100 - $149 / hr250 - 999North Attleborough, MA
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See all 3 projectsNet at Work LLC is a Managed IT Services provider with a strong emphasis on IT Management and Support Services. Feedback across their reviews is predominantly positive, with clients praising their technical expertise and project management capabilities. Approximately 100% of reviewers highlight their proactive communication and comprehensive IT solutions, making Net at Work LLC a reliable partner in Managed Information Technology.
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$5,000+$150 - $199 / hr250 - 999Olathe, KS
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See all 92 projectsIntegris is a Managed IT Services provider offering comprehensive IT management, support services, and cybersecurity for various industries. The company consistently receives positive feedback, with approximately 90% of reviews highlighting their reliability, quick response, and effective communication. Clients appreciate their ability to manage complex IT systems and ensure security, although some suggest improvements in response times for support tickets.
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Featured
What are Featured Providers?
$1,000+$150 - $199 / hr50 - 249Serves Providence, RIServices provided
See all 26 projectsBetterWorld Technology is a managed IT services provider offering comprehensive IT management and support services, including cybersecurity, telecommunication, and helpdesk solutions. With 100% positive reviews, clients frequently commend their responsive communication, effective project management, and ability to seamlessly execute IT transitions. Approximately 50% of reviewers highlight their impressive transparency and strategic planning abilities, establishing BetterWorld Technology as a reliable partner for managed IT services and support.
$5,000+$100 - $149 / hr250 - 999Serves Providence, RIServices provided
See all 3 projectsNet at Work LLC is a Managed IT Services provider with a strong emphasis on IT Management and Support Services. Feedback across their reviews is predominantly positive, with clients praising their technical expertise and project management capabilities. Approximately 100% of reviewers highlight their proactive communication and comprehensive IT solutions, making Net at Work LLC a reliable partner in Managed Information Technology.
$5,000+$150 - $199 / hr250 - 999Serves Providence, RIServices provided
See all 92 projectsIntegris is a Managed IT Services provider offering comprehensive IT management, support services, and cybersecurity for various industries. The company consistently receives positive feedback, with approximately 90% of reviews highlighting their reliability, quick response, and effective communication. Clients appreciate their ability to manage complex IT systems and ensure security, although some suggest improvements in response times for support tickets.
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$5,000+$150 - $199 / hr50 - 249Boston, MA
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See all 15 projectsCTS is a Managed IT Services provider specializing in IT Support and IT Management for educational institutions and other organizations. Their reviews highlight a consistent excellence in project management, responsiveness, and tailored solutions, with approximately 90% positive feedback. Clients appreciate their personalized approach, technical expertise, and the ability to anticipate challenges, although there is room for improvement in project management communication, as noted by one reviewer.
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$1,000+$150 - $199 / hr2 - 9Woburn, MA
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See all 8 projectsFirst Class Networks is a Managed IT Services provider offering comprehensive IT support, cybersecurity, and outsourced IT management. The company is praised for its outstanding service, with 100% of reviews highlighting their prompt communication, adaptability, and knowledgeable staff. Clients appreciate their commitment to effective IT solutions and strong customer relationships, emphasizing a seamless and supportive partnership.
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$10,000+Undisclosed250 - 999Franklin, MA
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IT managed services company Fresche Solutions offers IT managed services and cloud consulting & SI. They were launched in 1976.
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$5,000+Undisclosed1,000 - 9,999Marlborough, MA
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See all 22 projectsSikich is a Managed IT Services provider offering outsourced IT support and management solutions. Reviews for Sikich are overwhelmingly positive, with approximately 100% of feedback highlighting their proactive approach, responsiveness, and ability to handle complex IT challenges. Clients consistently commend their thorough communication and seamless project execution, with many appreciating their expertise in Microsoft infrastructure and network security.
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$50,000+< $25 / hr10,000+Southborough, MA
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See all 2 projectsVirtusaPolaris is a telephony service provider specializing in automated inbound and outbound call management. According to client reviews, VirtusaPolaris excels in reliability and efficiency, with 100% of reviewers highlighting their dependable system that manages 400 inbound and 600 outbound calls daily. Clients report no downtime and have worked with the company for over 20 years, underscoring long-term satisfaction.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr50 - 249Serves Providence, RIServices provided
See all 14 projectsITGix is a Managed IT Services provider specializing in IT Management and Outsourced IT Support, particularly in areas such as infrastructure design, AWS cloud operations, and DevOps architecture. The company has received overwhelmingly positive feedback, with clients praising their technical expertise, flexibility, and commitment to client success. Approximately 90% of reviewers highlight ITGix's responsiveness and ability to deliver projects on time.
UndisclosedUndisclosed50 - 249Serves Providence, RIServices provided
See all 6 projectsFive Nines is an IT Managed Services Provider specializing in Managed IT Services, IT Support, and Outsourced IT Management. Across their reviews, clients consistently praise their effective IT management, proactive support, and dedication to aligning with company culture and values. Approximately 80% of reviewers highlight Five Nines' ability to deliver timely solutions and maintain strong communication, while a similar percentage appreciate their expertise in cybersecurity and network management.
UndisclosedUndisclosed10 - 49Serves Providence, RIServices provided
See all 3 projectsDatalink Networks Inc. is a Managed IT Services provider known for its expertise in Outsourced IT Support and IT Management. Across reviews, 100% of clients commend their rapid response and problem-solving abilities, highlighting their exceptional project management and high availability. Their proactive approach and commitment to client satisfaction are consistently praised, with no areas for improvement noted.
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$5,000+$150 - $199 / hr10 - 49Boston, MA
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See all 2 projectsTech Superpowers is a Managed IT Services provider specializing in outsourced IT support, IT management, and cybersecurity. Consistently praised for their expertise and responsiveness, 100% of reviewers highlight their excellent service and long-standing partnerships, with one client working with them since 1999. Clients commend their proactive approach, effective communication, and ability to handle comprehensive IT needs, resulting in highly satisfied, long-term clients.
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$1,000+$150 - $199 / hr10 - 49Sturbridge, MA
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See all 2 projectsClearCom IT Solutions, Inc. is a provider of Managed IT Services, specializing in IT Management and IT Support Services. Reviews highlight their prompt response and effective solutions, with 100% of reviewers noting impressive communication and helpfulness. Their competitive pricing and cultural fit are also valued by clients.
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Featured
What are Featured Providers?
$10,000+Undisclosed250 - 999Serves Providence, RIServices provided
IBM i and Microsoft Systems, Reimagined for Tomorrow. Innovators in AI-powered IT modernization, Fresche manages and maximizes the value of IBM i and Microsoft business-critical systems. Our
Read moreUndisclosed$200 - $300 / hr50 - 249Serves Providence, RIServices provided
See all 4 projectsIntegritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.
$5,000+Undisclosed1,000 - 9,999Serves Providence, RIServices provided
See all 22 projectsSikich is a Managed IT Services provider offering outsourced IT support and management solutions. Reviews for Sikich are overwhelmingly positive, with approximately 100% of feedback highlighting their proactive approach, responsiveness, and ability to handle complex IT challenges. Clients consistently commend their thorough communication and seamless project execution, with many appreciating their expertise in Microsoft infrastructure and network security.
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$1,000+$100 - $149 / hr50 - 249Boston, MA
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See all 2 projectsTrnDigital is an Information Technology Services company specializing in Managed IT Services, providing support for technology initiatives and data insights. Clients praise their client-focused approach, responsiveness, and effective project management, with 100% of reviewers expressing satisfaction with the smooth, well-managed engagements that meet all milestones and improve internal processes.
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$1,000+Undisclosed1,000 - 9,999New Orleans, LA
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Insight Global, a big data analytics company, provides BI & big data consulting & SI and cloud consulting & SI. The firm is located in Atlanta, Georgia and Birmingham, Alabama.
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$1,000+$200 - $300 / hr2 - 9Wayland, MA
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Call Andy! Macintosh Consulting is a Wayland, Massachusetts-based Cybersecurity company. Established in 1998, the team focuses on Cybersecurity and IT managed services.
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Undisclosed$150 - $199 / hr2 - 9Providence, RI
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See all 2 projectsRemi IT Solutions is a provider of Managed IT Services, offering outsourced IT support and management, including network security and VOIP services. Client feedback highlights their responsiveness, professionalism, and technical expertise, with 100% expressing satisfaction and noting swift problem resolution. Approximately 50% specifically commend their alignment with client values and budget considerations.
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$1,000+$100 - $149 / hr50 - 249Warwick, RI
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Brave River Solutions is a Warwick, Rhode Island-based Other Digital Marketing company. Established in 2000, the team focuses on Other Digital Marketing and Web Design.
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$1,000+$150 - $199 / hr10 - 49Warren, RI
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PacketLogix is an IT managed services company. Headquartered in Warren, Rhode Island, the team provides IT managed services and Cybersecurity.
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$1,000+$25 - $49 / hr1,000 - 9,999Providence, RI
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Based in Warren, Michigan and Westland, Michigan, 1-800 Office Solutions is a cloud consulting & SI and IT managed services company. They offer cloud consulting & SI and IT managed services.
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$5,000+$200 - $300 / hr10 - 49North Attleborough, MA
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North Atlantic Networks is a North Attleborough, Massachusetts-based IT managed services company. They offer IT managed services and cloud consulting & SI and were founded in 1999.
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UndisclosedUndisclosed10 - 49Warwick, RI
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In Warwick, Rhode Island, Technology Advisory Group is an IT strategy consulting and IT managed services company. Established in 1996, the team offers IT strategy consulting and IT managed services.
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Undisclosed$150 - $199 / hr10 - 49Providence, RI
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Braver Technology Solutions is an IT managed services company. The Taunton, Massachusetts-based agency was launched in 1989. Their team specializes in IT managed services and Cybersecurity.
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$1,000+$150 - $199 / hr10 - 49Providence, RI
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Attain Technology Inc. Is a Providence, Rhode Island-based IT managed services company. Launched in 2008, the team provides IT managed services and cloud consulting & SI.
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$5,000+$100 - $149 / hr10 - 49Foxborough, MA
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See all 3 projectsTechnical Support International is a Managed IT Services provider specializing in Outsourced IT Support and IT Management. Reviews indicate a high level of satisfaction, with clients praising their responsiveness and proactive technology suggestions. Approximately 90% of feedback highlights their professionalism and budget-conscious solutions, with minor concerns about the training of newer hires and excessive communication.
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UndisclosedUndisclosed50 - 249Providence, RI
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SMART Management, Inc., an IT managed services company, specialize in IT managed services. They were founded in 1991.
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UndisclosedUndisclosed50 - 249Lincoln, RI
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IT managed services and Cybersecurity company Lighthouse Computer Services is headquartered in Lincoln, Rhode Island. Their services include IT managed services and Cybersecurity.
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UndisclosedUndisclosed50 - 249Warwick, RI
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Automated Business Solutions, Inc. Is a midsize Warwick, Rhode Island-based IT managed services company. The team offers IT managed services.
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$5,000+$100 - $149 / hr50 - 249Warwick, RI
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Midsize IT strategy consulting company Vertikal6, is in Warwick, Rhode Island. The team offers IT strategy consulting and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Warren, RI
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UplinkIT, Inc., a small IT strategy consulting company, is headquartered in Warren, Rhode Island. The team provides IT strategy consulting and Cybersecurity.
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UndisclosedUndisclosed10 - 49North Providence, RI
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Cybersecurity and IT managed services company SecurityRI.com was established in 1981. The team provides Cybersecurity and IT managed services.
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$50,000+$25 - $49 / hr250 - 999Framingham, MA
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See all 25 projectsBoston Technology Corporation is a provider of Information Technology Services, including Managed IT and IT Support Services. Reviewers consistently praise their alignment with company values, timely delivery, and responsiveness. Notably, 100% of reviews highlight their effective project management and resource adaptability. These strengths contribute to their ability to meet diverse IT management and support needs.
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UndisclosedUndisclosed2 - 9Warwick, RI
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Signal Solutions Inc is a Cybersecurity and IT managed services company. The Warwick, Rhode Island-based team focuses on Cybersecurity and IT managed services.
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$1,000+$100 - $149 / hr10 - 49Lakeville, MA
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See all 2 projectsDatalyst LLC is an IT services company specializing in technical support for network and server issues, system migrations, and IT department outsourcing. They have received consistently positive feedback, with 100% of reviewers praising their expertise, responsiveness, and effective project management. Clients commend their ability to adapt sensibly to project changes and value their reliable service and knowledgeable team.
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UndisclosedUndisclosed10 - 49Warwick, RI
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Launched in 1992, Secure Future Tech Solutions is an IT managed services company. Their team specializes in IT managed services and Cybersecurity.
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$1,000+$150 - $199 / hr2 - 9Newport, RI
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See all 5 projectsOST is a Managed IT Services provider specializing in IT Support, Outsourced IT Management, and cybersecurity solutions for businesses. The company consistently receives positive reviews, with 100% of clients highlighting their timely, reliable service and impressive customer support. Clients appreciate OST's personalized approach, prompt 24/7 support, and ability to manage IT needs effectively, allowing businesses to focus on core operations.
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$1,000+$150 - $199 / hr250 - 999Foxborough, MA
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IT Solutions is a midsize IT managed services company located in Fort Washington, Pennsylvania and Syosset, New York. Their services include IT managed services and Cybersecurity.
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$1,000+$50 - $99 / hr10 - 49Norwood, MA
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See all 1 projectsBoston Tech Company is a provider of comprehensive Managed IT Services, specializing in IT Support Services and cybersecurity solutions. The company receives overwhelmingly positive feedback, with 100% of reviewers praising its professionalism, strong communication, and responsiveness. Clients appreciate their affordable, modern solutions and timely project delivery, with no noted areas for improvement.
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$5,000+$200 - $300 / hr10 - 49Providence, RI
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Triton Technologies is an IT managed services company in Worcester, Massachusetts and Boston, Massachusetts. Established in 2001, the team offers IT managed services and other IT consulting and SI.
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$50,000+$150 - $199 / hr1,000 - 9,999Boston, MA
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See all 1 projectsBluewolf is a marketing automation and Salesforce development company, offering integrated solutions that connect marketing tools like Eloqua with CRM systems. Reviews highlight their deep expertise in Salesforce as a core competency, with clients noting a reduction in costs and improvements in campaign management and integration simplicity. Approximately 100% of feedback emphasizes their unique ability to handle complex environments efficiently.
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UndisclosedUndisclosed10 - 49Cumberland, RI
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Attollo, LLC, a small Corporate Training & Coaching company, is headquartered in Cumberland, Rhode Island. Their services include Corporate Training & Coaching and IT managed services.
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UndisclosedUndisclosed50 - 249East Providence, RI
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Based in East Providence, Rhode Island, CORE Business Technologies is a midsize cloud consulting & SI company. The team offers cloud consulting & SI and IT managed services.
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$1,000+$150 - $199 / hr10 - 49Franklin, MA
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LANConnect Systems is an IT managed services company. The Franklin, Massachusetts-based company was established in 2003. Their services include IT managed services and Cybersecurity.
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Undisclosed$150 - $199 / hr50 - 249Brockton, MA
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IT managed services company ACS Services is headquartered in Brockton, Massachusetts. Their services include IT managed services and IT strategy consulting.
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$10,000+$150 - $199 / hr250 - 999Boston, MA
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See all 1 projectsRed River is an IT service provider specializing in cloud migration and IT solutions. The feedback highlights their exceptional project management and responsiveness, with 100% of clients expressing satisfaction. Reviewers emphasize their effective communication and dedication to understanding business needs, contributing to improved operational efficiency and staff morale.
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UndisclosedUndisclosed10 - 49Fall River, MA
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Advantech IT is an IT managed services company. The Fall River, Massachusetts-based agency was founded in 2004. Their services include IT managed services and Cybersecurity.
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$5,000+$100 - $149 / hr10 - 49Boston, MA
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See all 1 projectsComputerSupport is a Managed IT Services provider specializing in outsourced IT management, encompassing everything from procurement to network engineering and help desk support. The overall feedback is highly positive, with reviewers praising their proactive approach, responsiveness, and technical expertise. While there were minor concerns about help desk staffing, these were addressed promptly, with clients noting how the company effectively adapts its services to meet business needs.
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$5,000+$200 - $300 / hr10 - 49Sharon, MA
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Launched in 2011, Synivate is an IT managed services company. The company provides IT managed services and Cybersecurity, and is small.
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$10,000+$100 - $149 / hr10 - 49Pawtucket, RI
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Envision is a web design agency. Their team is in Pawtucket, Rhode Island. The company provides Web Design and IT strategy consulting.
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UndisclosedUndisclosed10 - 49North Smithfield, RI
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IT Support RI is a North Smithfield, Rhode Island-based Compliance Consulting company. The team offers Compliance Consulting and Cybersecurity.
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UndisclosedUndisclosed10 - 49Smithfield, RI
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Truman Technologies is a Smithfield, Rhode Island-based IT managed services company. They offer IT managed services and Business Consulting and were launched in 2016.
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UndisclosedUndisclosed10 - 49Providence, RI
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Stenhouse Consulting is an IT strategy consulting company. The team provides IT strategy consulting and cloud consulting & SI and is in Providence, Rhode Island.
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$1,000+$50 - $99 / hr50 - 249Boston, MA
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See all 1 projectsLannan Technologies is a cybersecurity firm known for effectively addressing client security concerns, such as halting fraudulent emails and installing robust cybersecurity software. The reviews reflect a high satisfaction rate, with clients appreciating their prompt, around-the-clock service and effective problem resolution. Notably, one client emphasizes their responsiveness and alignment with customer needs, leading to successful outcomes.
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List of the Top 2 Providence IT MSPs
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$5,000+$100 - $149 / hr250 - 999North Attleborough, MA
Ability to deliver
29.2/40.016/20 Reviews3.5/10 Clients & Experience9.7/10 Market PresenceService focus
65% IT Managed Services35% Other -
Undisclosed$150 - $199 / hr2 - 9Providence, RI
Ability to deliver
21.2/40.016.6/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
40% IT Managed Services60% Other -
$1,000+$100 - $149 / hr50 - 249Warwick, RI
Ability to deliver
14.6/40.00/20 Reviews5/10 Clients & Experience9.6/10 Market PresenceService focus
20% IT Managed Services80% Other -
$1,000+$150 - $199 / hr10 - 49Warren, RI
Ability to deliver
9.1/40.00/20 Reviews3.8/10 Clients & Experience5.3/10 Market PresenceService focus
50% IT Managed Services50% Other -
$1,000+$25 - $49 / hr1,000 - 9,999Providence, RI
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
50% IT Managed Services50% Other -
$5,000+$200 - $300 / hr10 - 49North Attleborough, MA
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
70% IT Managed Services30% Other -
UndisclosedUndisclosed10 - 49Warwick, RI
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
50% IT Managed Services50% Other -
Undisclosed$150 - $199 / hr10 - 49Providence, RI
Ability to deliver
5.9/40.00/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
40% IT Managed Services60% Other -
$1,000+$150 - $199 / hr10 - 49Providence, RI
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
40% IT Managed Services60% Other -
$5,000+$100 - $149 / hr10 - 49Foxborough, MA
Ability to deliver
21.7/40.016.2/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
40% IT Managed Services60% Other -
$5,000+$150 - $199 / hr250 - 999Olathe, KS
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
75% IT Managed Services25% Other -
UndisclosedUndisclosed50 - 249Providence, RI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% IT Managed Services -
UndisclosedUndisclosed50 - 249Lincoln, RI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% IT Managed Services50% Other -
UndisclosedUndisclosed50 - 249Warwick, RI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% IT Managed Services -
$5,000+$100 - $149 / hr50 - 249Warwick, RI
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% IT Managed Services80% Other -
UndisclosedUndisclosed2 - 9Warren, RI
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
30% IT Managed Services70% Other -
UndisclosedUndisclosed10 - 49North Providence, RI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% IT Managed Services50% Other
Providence IT Managed Services FAQs
Local teams understand the unique mix of industries that drive Providence—healthcare, higher education, and design-centric manufacturing. An in-city MSP can:
- Provide on-site support within minutes when Brown’s College Hill or the Jewelry District needs hands-on fixes.
- Navigate state-specific data-privacy laws and insurance regulations.
- Align after-hours coverage with Eastern Time to better serve regional offices in Boston or New York.
Plus, face-to-face strategy sessions over coffee on Westminster Street often lead to tighter collaboration than fully remote relationships.
Most Providence MSPs offer monthly retainers that range from $2,000 – $7,000 for small-to-midsize businesses. Pricing varies based on:
- Number of users and devices
- Required service level agreements (e.g., 24/7 vs. business hours)
- Specialized needs like HIPAA compliance or cloud migration
Project-based work—such as a one-time Microsoft 365 rollout—can start at $5,000. Always request a detailed scope to avoid surprise add-on fees.
While most local MSPs are industry agnostic, you’ll find strong expertise in:
- Healthcare and life sciences (Lifespan, Care New England ecosystem)
- Higher education (Brown, Johnson & Wales, Providence College)
- Manufacturing and marine trades along the Narragansett Bay corridor
- Creative services, thanks to RISD’s design community
If your organization operates in the finance or nonprofit sectors, several agencies also maintain SOC 2 and NIST frameworks to meet strict compliance standards.
- Define priorities—Is uptime, security, or future-proof cloud infrastructure most critical?
- Check credentials—Look for Microsoft Solutions Partner status, CompTIA Security+ certifications, or HIPAA expertise.
- Review Clutch feedback—Identify patterns in customer comments on response times, ticket resolution, and strategic guidance.
- Request an SLA draft—Make sure guaranteed response times align with your operating hours.
- Evaluate cultural fit—A short site visit to the provider’s Providence office can reveal team structure and escalation paths.
Aside from insightful verified client reviews, Clutch also prepared filters and data-driven resources to help you navigate the B2B space. Find the right partner by leveraging our directories and carefully assessing company profiles.
- Vague SLAs. If response times are described as “ASAP,” move on.
- One-size-fits-all pricing. Flat fees without an audit often hide upcharges later.
- Limited security stack. Providence’s healthcare hub demands more than basic antivirus; look for layered solutions (EDR, MFA, zero-trust).
- High engineer churn. Frequent turnover can stall ongoing projects and erode institutional knowledge.
- No local references. A reputable firm should point to at least two Providence or Rhode Island clients you can call.
If you ignore red flags because of an enticing promise, you might end up with issues and headaches down the road. Make sure you partner with a capable and trustworthy team.