Top IT Managed Service Providers in Hartford
Hartford may be known as the Insurance Capital of the World, but its mid-sized businesses and rising startups also depend on rock-solid technology. From Parkville’s makerspaces to the corporate campuses of Aetna and Travelers, organizations across the city rely on managed service providers (MSPs) to keep networks secure, cloud workloads humming, and end-users productive.
Clutch simplifies your search by collecting in-depth client reviews, verifying each MSP’s credentials, and ranking firms by proven performance. Use the filters on this page to narrow partners by hourly rate, industry focus, team size, or even specific tools like Microsoft 365 or AWS.
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List of the Top Hartford IT MSPs
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Featured
What are Featured Providers?
$5,000+$100 - $149 / hr50 - 249Serves Hartford, CTServices provided
50% IT Managed Services20% Cybersecurity10% AI Consulting +2 services10% Cloud Consulting & SI10% IT Strategy ConsultingSee all 16 projectsdesignDATA is a Managed IT Services provider offering comprehensive IT management, IT support services, and outsourced IT solutions. The reviews highlight their exceptional customer service, seamless project management, and effective IT training programs. Approximately 80% of reviewers emphasize their responsiveness and tailored solutions. Clients praise their ability to enhance productivity and security, with an impressive reduction in IT-related disruptions and notable improvements in cybersecurity awareness.
Reviews mention Creative
Clients consistently praise designDATA for their creativity in problem-solving and their ability to provide tailored solutions. One client noted that their top-level engineers are 'really good and helpful' and consistently come up with 'creative solutions.' Furthermore, the company's leadership is recognized for their accessibility and willingness to address issues promptly, contributing to a positive overall sentiment regarding designDATA's creative capabilities.-
Managed IT Services for Nonprofit Fundraising Organization
5.0 Aug 30, 2021There are a couple of things that impresses us about them. Their top-level engineers are really good and helpful, and they come up with creative solutions to problems that I appreciate. I also think that their leadership is very available, and if I have any kind of issue that I need to kick upstairs, they will take my phone call and help me resolve it.
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8 of 9 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 9 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Services & Training for Marketing Company
5.0 — designDATA provided IT training for a marketing company. The team provided cybersecurity awareness and Microsoft 365 training, giving the client access to over 200 videos. designDATA also offered AI Read moreWas this helpful?
Industry Experience
designDATA has garnered positive feedback across various sectors, notably nonprofits, advertising & marketing, transportation, and pharmaceuticals. Clients praised their expertise in IT support, cybersecurity, and training programs, highlighting their hands-on approach and responsiveness. In the nonprofit sector, they are recognized for building trust and improving operational maturity. The advertising & marketing field appreciates their tailored strategies that mitigate wasted ad spend. Overall, designDATA is viewed as a reliable partner with a strong focus on customer service and strategic IT solutions.
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Advertising & marketing Nonprofit Transportation Pharmaceuticals Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight designDATA's exceptional value for money, noting that while their pricing may be higher than previous vendors, the quality of service received far exceeds expectations. One client remarked that they receive 'triple the value' for costs that are 'roughly 50% higher' than before. Another highlighted how designDATA's tailored training and support provide significant returns on investment, making them a trusted partner for IT services. Overall, sentiment is overwhelmingly positive regarding their cost-effectiveness and service quality.Was this helpful?
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$5,000+$200 - $300 / hr250 - 999Serves Hartford, CT
Services provided
50% IT Managed Services30% Cybersecurity10% Cloud Consulting & SI +1 service10% IT Strategy ConsultingSee all 39 projectsCyberDuo is an IT Managed Services Provider specializing in IT Support Services, cybersecurity, and infrastructure management. With 100% positive reviews, clients commend CyberDuo for their exceptional responsiveness, reliability, and ability to tailor solutions to meet unique needs. Approximately 80% of reviews highlight their prompt issue resolution and effective communication, establishing CyberDuo as a trustworthy and client-focused partner.
2 of 2 reviews are 5 stars1 new review for IT Managed Services services$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for CyberDuo indicate a strong overall sentiment of satisfaction among clients. The CEO of CLD PR praised their urgency and proactive communication during a critical issue, stating that CyberDuo treated their concerns with utmost seriousness. Similarly, an executive from Nor Radio highlighted their impressive responsiveness, noting that service requests were addressed in as little as two minutes. Both clients reported successful project outcomes and expressed high levels of satisfaction with the company's performance.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend CyberDuo for their exceptional value for money, highlighting their responsiveness and cost-effectiveness. One client noted, "CyberDuo always gives me the best quote and works to provide the best price possible," while another remarked on their impressive speed, stating, "They respond within 2 minutes." Many reviews emphasize the company's reliability and proactive communication, with one client mentioning, "Their customer service is stellar." Overall, the sentiment reflects satisfaction with the quality of service relative to the investment made.Was this helpful?
$120 Help Desk services with core security $150 Everything in Small Tier plus Cloud Security $200 Everything is Medium Tier plus Full SecurityView PackagesManaged IT Services Package
Based on the company's requirement we offer different tiers for Managed Services. The prices may change after initial assessment.Was this helpful?
See All Locations (4)New York, NY
177 Prince Street
New York, NY 1001210 - 15
8559336638
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$10,000+$150 - $199 / hr10 - 49Serves Hartford, CT
Services provided
50% IT Managed Services50% CybersecuritySee all 6 projectsCETech is a Managed IT Services provider that excels in offering IT management, support, and cybersecurity solutions. Across their reviews, 100% of clients commend their proactive management, responsiveness, and tailored solutions. Clients also appreciate their ability to maintain IT infrastructure, manage IT security, and ensure operational efficiency, with multiple reviews highlighting their excellent communication and problem-solving capabilities.
5 of 5 IT Managed Services reviews are 5 stars5 new reviews for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 5 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Battery R&D Company
5.0 — CETech provides ongoing IT support for a battery R&D company. The team helps with connectivity, servers, and laptops. CETech also works with the client on testing equipment, which includes old Read moreWas this helpful?
Industry Experience
CETech has received positive feedback across various industries, including Construction, Government, Financial Services, Sports, Manufacturing, and R&D. Clients commend CETech's expertise in IT infrastructure management, cybersecurity, and responsiveness. In Construction and Government, they excel in IT support and security solutions. In Financial Services, their transition to cloud-based systems is highlighted. The Sports sector praises their proactive management, while Manufacturing clients appreciate their compliance and security efforts. Overall, CETech is recognized for its strong communication and ability to adapt to diverse industry needs.
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Construction Government Financial services Sports Other Industry ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with CETech's pricing, noting it as competitive and fitting within their budgets. One client highlighted that CETech offered the best price for their required services, while another emphasized the good value for cost, especially when compared to previous providers. Overall sentiment reflects appreciation for CETech's transparent pricing and the quality of service received, with no significant complaints regarding costs, suggesting strong value for money.Was this helpful?
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Featured
What are Featured Providers?
$5,000+$100 - $149 / hr250 - 999Serves Hartford, CTServices provided
65% IT Managed Services35% CybersecuritySee all 9 projectsNet at Work LLC is a comprehensive Information Technology Services provider specializing in IT Managed Services and ERP consulting, with a focus on Sage systems. The company is praised for its expertise and efficiency, with 100% of reviewers commending their timely project delivery. Clients highlight the firm's ability to manage complex IT and ERP needs, although 20% noted challenges with internal communication between service areas.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Net at Work LLC for providing good value for their costs, noting that their services have been instrumental in achieving project goals on time and within budget. For instance, one client appreciated that the company offered 'good value for cost' while another highlighted the 'invaluable' support provided for SAGE Accounting. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services rendered.Was this helpful?
More responsive than most other service providers
Get in TouchNet at Work LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 9 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
- Canada Newfoundland Time (CNT)
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1 of 1 Hartford-based review is 5 stars$200,000 – $999,999 avg. project cost for IT Managed Services services in HartfordRead Similar ReviewsIT Managed Services project highlight
IT Managed Services for Radio Broadcasting Company
5.0 — Net at Work LLC migrates a radio broadcasting company's on-premise IT to the cloud. They have created a help desk and installed cybersecurity standards and practices. Read moreWas this helpful?
$5,000+$150 - $199 / hr1,000 - 9,999Serves Hartford, CTServices provided
70% IT Managed Services10% AI Consulting10% Cybersecurity +1 service10% IT Strategy ConsultingSee all 93 projectsIntegris is a provider of Managed IT Services, offering comprehensive IT Management, IT Support Services, and cybersecurity solutions. The majority of reviews highlight their responsive and knowledgeable team, with approximately 90% of clients emphasizing their effective problem-solving and high-quality service. While most feedback is positive, a few clients suggest improvements in response times for urgent issues.
1 of 1 reviews is 5 stars1 new review for IT Managed Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews indicate a strong overall sentiment towards Integris, highlighting their high-quality team and responsive service. A former CFO noted their proactive communication and effective management of cybersecurity, stating, "I always feel we’re getting appropriate, state-of-the-art attention to the infrastructure." Clients appreciate the depth of expertise across the team, with one remarking, "It’s unusual to find a team where everyone is high-quality." No significant areas for improvement were identified, reinforcing a positive client experience.Was this helpful?
More responsive than most other service providers
Get in TouchIntegris is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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1 of 1 Hartford-based review is 5 stars$200,000 – $999,999 avg. project cost for IT Managed Services services in HartfordRead Similar ReviewsIT Managed Services project highlight
Managed IT & Cybersecurity Services for BioTech Tools Co
5.0 — Integris provides managed IT and cybersecurity services for a biotechnology tools company. The team's work includes user support, security testing, and managing the client's IT infrastructure. Read moreWas this helpful?
$1,000+$25 - $49 / hr50 - 249Serves Hartford, CTServices provided
80% IT Managed Services10% Cloud Consulting & SI10% CybersecuritySee all 12 projectsCorporate Technologies is a Managed IT Services provider excelling in IT management, support, and security. With a high rating and geographic proximity being common selection factors, 100% of reviewers commend their responsiveness and project management. Their services include server management, cybersecurity, and IT support, contributing to enhanced efficiency and operational continuity for diverse industries.
6 of 12 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 12 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Managed Services for Fiber Optics Installation Company
5.0 — Corporate Technologies provides managed IT services for a fiber optics installation company. The team provides 24/7 help desk support, cybersecurity, and system monitoring. Read moreWas this helpful?
Industry Experience
Corporate Technologies has demonstrated expertise across various industries, including Non-profit, Telecommunications, Manufacturing, Legal, and Construction. They are consistently praised for their responsiveness, technical know-how, and ability to enhance operational efficiency. Non-profit clients value their commitment to mission alignments, while Legal and Telecommunications sectors appreciate their robust IT support and proactive management. Overall, feedback reflects strong satisfaction with Corporate Technologies' customer service and tailored solutions, making them a suitable partner for organizations seeking reliable IT services.
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Transportation Other industries Other Industry Construction Home Services Legal Non-profit Telecommunications ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Corporate Technologies for their competitive pricing and excellent value for money. Feedback highlights that their services fit within budget constraints while delivering high-quality IT support, as noted by a client who appreciated the 'good value for cost.' Another client emphasized their responsiveness and efficiency, stating that Corporate Technologies resolves issues quickly and effectively, further reinforcing the sentiment that their investment yields substantial returns in operational efficiency.Was this helpful?
$35 Best for small, local businesses $55 Growing SMBs needing onsite help $80 Businesses wanting full IT coverageView Packages24/7 Help Desk & Network Monitoring
Start Your IT Transformation Today! Free expert consults with local IT specialists. Free network assessment. Tailored solutions. Fast response within 24 hours. 24/7 support with unlimited access.Was this helpful?
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$10,000+$150 - $199 / hr250 - 999Hartford, CT
Services provided
40% IT Managed Services30% Custom Software Development30% CybersecuritySee all 31 projectsCompassMSP is a Managed IT Services provider offering outsourced IT support and IT management solutions. Reviewers consistently praise their rapid response times, effective project management, and ability to solve complex IT problems. An impressive 100% of reviews highlight their professionalism and efficiency, with no significant areas for improvement mentioned. CompassMSP's services enhance operational efficiency, as evidenced by increased productivity and reduced downtime.
Reviews mention Experienced
Clients have expressed high satisfaction with CompassMSP's expertise and communication skills. One IT manager highlighted their effective support in achieving CMMC Level 2 compliance, noting that CompassMSP's team has filled crucial gaps in resources and maintained a 100% SPRS score. The client's feedback emphasized timely project delivery and strong communication, indicating that CompassMSP's experience significantly enhances their operational capabilities. Overall, the sentiment regarding their experience is overwhelmingly positive.-
IT Managed Services for Aerospace Manufacturer
5.0 Jun 30, 2026CompassMSP has helped fill the gaps in our organization very well. I run the IT department by myself, so CompassMSP is a very valuable resource that allows me to continue my responsibilities knowing I have a staff I can count on when I need it. Thanks to their work, we’ve gotten a 100% SPRS score for CMMC. All SLA times have been met without issues. CompassMSP’s experience and communication are impressive.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with CompassMSP's pricing and value for money, noting that their costs align well with client budgets. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another remarked on their 'very limited downtime' and 'great service.' Overall, the sentiment is positive, with numerous clients emphasizing the company's affordability and responsiveness, suggesting a strong return on investment for their services.Was this helpful?
1 of 1 Hartford-based review is 5 stars1 Hartford-based review for IT Managed Services in past 6 months$50,000 – $199,999 avg. project cost for IT Managed Services services in HartfordRead Similar ReviewsHartford-based IT Managed Services project highlight
IT Managed Services for Aerospace Manufacturer
5.0 — CompassMSP provides managed IT services for an aerospace manufacturer. The team has deployed FIPS-encrypted firewalls, switches, and access points. They also provide Level 1-3 help desk break-fix Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Local clients highlight CompassMSP's ability to handle complex IT needs such as CMMC compliance, security enhancements, and help desk support, emphasizing their reliability, technical proficiency, and quick response times in high-stakes environments.Read Local ReviewsWas this helpful?
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$10,000+$50 - $99 / hr50 - 249Hartford, CT
Services provided
10% IT Managed Services10% AI Consulting10% AI Development +7 services10% Custom Software Development10% Enterprise App Modernization10% Generative AI10% Mobile App Development10% UX/UI Design10% Web Design10% Web DevelopmentSee all 28 projectsSoftDoes is a software development company specializing in creating custom digital platforms and operational solutions, including mobile app development, web-based platforms, and AI-assisted functionalities. Across diverse industries, 100% of reviewers highlighted their impressive project management, timely delivery, and adaptability to evolving requirements. SoftDoes is praised for understanding client needs intricately, offering valuable insights, and improving operational efficiency, with up to a 40% reduction in manual tasks reported.
Reviews mention Easy to work with
Clients consistently praised SoftDoes for being easy to work with, highlighting their adaptability and responsiveness to shifting priorities. One client noted, 'the team adapted without turning every small request into a negotiation,' while another appreciated the practical project management approach, stating, 'it felt less like handing off tasks and more like working with a partner.' Overall, the sentiment regarding SoftDoes' collaborative nature and effective communication was overwhelmingly positive.-
Custom Software Development for IT Consulting Company
5.0 May 12, 2026Project management felt practical and easy to work with, not overly rigid. We had regular check-ins, and the SoftDoes team was responsive whenever priorities shifted, which happens often when working with multiple real estate clients and fast-moving updates. They were flexible in adjusting scope while still keeping things moving forward.
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Custom Software Development for Energy Company
5.0 May 21, 2026SoftDoes team was organized and generally easy to work with throughout the project. Communication stayed consistent without turning into unnecessary meetings or updates, which honestly worked well for our environment. We usually had clear progress updates, realistic delivery expectations, and quick responses whenever operational priorities shifted.
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Industry Experience
SoftDoes has demonstrated expertise across various industries including Consumer Products & Services, Telecommunications, Information Technology, Medical, Manufacturing, and Cleaners. Feedback highlights their strengths in streamlining operations, enhancing user experience, and improving project management. Clients reported significant efficiency gains, reduced manual processes, and increased user engagement. Overall sentiment is highly positive, suggesting SoftDoes is well-suited for organizations seeking tailored digital solutions in these sectors.
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Education eCommerce Consumer products & services Advertising & marketing Healthcare Real estate Non-profit Dental Information technology Construction Energy & natural resources Financial services Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SoftDoes is frequently praised for its competitive pricing and overall value for money. Clients noted that their budgetary needs were met, with one stating, "Pricing fit our budget" and another highlighting "good value for cost." Overall sentiment is positive, as multiple clients expressed satisfaction with the outcomes relative to the investment made, emphasizing that SoftDoes not overcomplicate projects and focuses on delivering practical, efficient solutions.Was this helpful?
See All Locations (50)Hartford, CT
100 Pearl Street
Hartford, CT 061032 - 5
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Featured
What are Featured Providers?
$1,000+$100 - $149 / hr250 - 999Serves Hartford, CTServices provided
50% IT Managed Services40% Cybersecurity10% Unified Communications Consulting & SISee all 72 projectsTPx Communications is a Managed IT Services provider specializing in IT Support Services, network security, and communication systems. Across numerous reviews, 87% highlight their exceptional service delivery and cost-effectiveness. Clients commend their responsiveness and expertise, with 75% mentioning the firm's ability to reduce operational costs and improve system uptime.
Reviews mention Exceptional performance
TPx Communications has demonstrated exceptional performance in implementing a VoIP system for a local government, ensuring a seamless transition from a traditional phone system. Clients highlighted the company's responsiveness and ability to meet deadlines, with one client noting that the transition was unnoticed by their clients. The ongoing technical support and maintenance provided have been invaluable, although some users expressed a desire for additional training. Overall, TPx Communications is regarded as a valuable partner in enhancing internal communication.-
Internet Consulting Services for Cannabis Products Company
5.0 Apr 4, 2023TPx’s consulting services have been nothing but miraculous; they’ve been excellent. Although the current solution hasn’t been implemented yet, TPx’s services have been wonderful overall. We haven’t experienced any downtime whatsoever, so their services have exceeded my expectations.
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Cybersecurity Training for Nonprofit Organization
5.0 Dec 15, 2022Over the course of the year and a half we've been utilizing their services, the number of successful "hacks" (getting a staffer to click on something they should not) has dropped dramatically. Our security posture is much improved and IT and our C-suite executives sleep a little better at night.
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Industry Experience
TPx Communications has received positive feedback across various industries, including healthcare, education, and retail. Clients praised their expertise in cybersecurity, voice over IP services, and network management. In healthcare, they improved phone systems and cyber safety; in education, they enhanced network functionality and security protocols. Overall sentiment indicates a strong reputation for responsiveness and value, making them a solid choice for organizations in healthcare, education, non-profits, and retail seeking reliable IT solutions.
Read All ReviewsSelect Industry to see insights
Business services Telecommunications Home Services Food & Beverages Medical Non-profit Nonprofit Transportation Government Utilities Software Construction Real estate Other Industry Financial services Legal Research Consumer Products Arts, entertainment & music IT Services Restaurants Energy & natural resources Agriculture Retail Healthcare Education Advertising & marketing ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on TPx Communications indicates a strong overall sentiment regarding their cost-effectiveness and value for money. Many clients highlighted that TPx provided good value for the cost, with specific mentions of significant cost savings through streamlined services and effective solutions. One client noted, "TPx worked around our busy schedules and identified cost-saving opportunities throughout the process," while another appreciated that their pricing fit their budget. Overall, TPx is seen as a reliable partner that delivers quality services without compromising on affordability.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 3 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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$10,000+$150 - $199 / hr250 - 999Serves Hartford, CTServices provided
50% IT Managed Services50% CybersecuritySee all 1 projectsRed River is an IT services company specializing in cloud migration and strategic IT solutions. Based on client feedback, 100% express satisfaction with their work, praising their responsiveness, diligence, and effective training sessions. The company is noted for its commitment to best practices and genuine interest in client success, with no negative feedback reported.
Industry Experience
Red River demonstrates expertise in the IT sector, particularly in cloud migration for organizations such as American Farmland Trust. Feedback indicates strong project management, responsiveness, and a focus on best practices. Clients appreciate their thorough discovery phases and tailored solutions, leading to enhanced operational efficiency and staff satisfaction. Overall sentiment is highly positive, making Red River a suitable partner for businesses seeking cloud-based IT solutions across diverse industries.
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Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with Red River's cost and value for money, noting that their investment of approximately $100,000 yielded significant improvements in operational efficiency and staff morale. One client highlighted the company's responsiveness and commitment to best practices, stating that they were consistently held accountable to deadlines. Overall, the sentiment reflects a strong belief that the services provided justify the costs incurred, reinforcing Red River's position as a valuable IT partner.Was this helpful?
$5,000+$200 - $300 / hr10 - 49Serves Hartford, CTServices provided
25% IT Managed Services25% Cloud Consulting & SI25% Cybersecurity +1 service25% IT Strategy ConsultingSee all 3 projectsDatalink Networks Inc. is a Managed IT Services provider specializing in IT Management and Support Services. Reviews indicate a 100% positive feedback rate, highlighting their rapid response, proactive problem-solving, and exceptional customer service. Approximately 67% of reviewers commend their ability to implement secure and resilient IT infrastructures, emphasizing their dependable and efficient project management.
Reviews mention Exceptional performance
Clients have expressed exceptional satisfaction with Datalink Networks Inc., highlighting their proactive problem-solving abilities and impressive responsiveness. One client noted their 'doggedly' effective approach to resolving interface issues, ensuring a smoothly functioning Barracuda email service. Another praised their 'headspinningly fast, competent service' and their dedication to making clients feel prioritized. Overall, the sentiment reflects a high level of trust and appreciation for the company's capabilities and commitment to client success.-
Barracuda Setup for Nonprofit Professional Association
5.0 Nov 5, 2025They doggedly solved interface issues and politely worked with our non-techie staffer to bring about a smoothly functioning implementation of Barracuda email service protection of all our user accounts. They made us feel like the #1 client for those days as they resolved all issues. Willingness to quickly find solutions to every unexpected difficulty ... of which there were many. Including difficulty communicating with all the disparate parties involved. They proved they could anticipate causes of implementation difficulties and had solutions in minutes. Headspinningly fast, competent service.
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3 of 3 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Seafood Company
5.0 — Datalink Networks Inc. transformed a seafood company's IT infrastructure to make it more secure and resilient. Tasks included rebuilding the network infrastructure, implementing security, and Read moreWas this helpful?
Industry Experience
Datalink Networks Inc. has garnered positive feedback across various industries, including nonprofit, healthcare, and food & beverage. Clients commend their expertise in IT infrastructure improvements, project management, and responsive support. In the nonprofit sector, they excelled at implementing secure email services. In healthcare, they facilitated effective hardware upgrades, while in the food & beverage industry, they significantly enhanced network security and performance. Overall, their strengths lie in their proactive problem-solving and dependable service, making them a suitable partner for organizations seeking robust IT solutions.
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Nonprofit Food & BeverageWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Datalink Networks Inc. is frequently praised for delivering high value relative to their pricing. Clients noted their exceptional responsiveness and dedication, with one reviewer highlighting the 'headspinningly fast, competent service' provided. Another client emphasized that their inquiries were 'immediately addressed and applied in time.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, as clients felt they received superior support and solutions that justified the investment.Was this helpful?
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$5,000+$150 - $199 / hr50 - 249Hartford, CT
Services provided
40% IT Managed Services20% Cybersecurity20% IT Strategy Consulting +2 services10% Cloud Consulting & SI10% IT Staff AugmentationSee all 17 projectsCTS is a Managed IT Services provider highly regarded for its comprehensive IT support services. The company specializes in IT Management, IT Support Services, and cybersecurity, with reviews indicating exceptional technical expertise, proactive solutions, and strong project management. Over 90% of reviewers commend CTS for their responsiveness and personalized customer service, often describing them as a trusted partner rather than just a service provider.
Reviews mention Easy to reach
Clients consistently commend CTS for their exceptional accessibility and responsiveness. One client noted, 'The founder, Sachin, is incredibly hands-on and the team is super-responsive,' highlighting the ease of communication and support provided. Overall, the sentiment surrounding CTS's availability is overwhelmingly positive, with clients expressing satisfaction in their ability to reach out and receive timely assistance, reinforcing a strong, trusting partnership.-
IT Services for Arts & Culture Museum
5.0 Oct 7, 2025CTS has a strong and thoughtful team. They delivered our items on time and are always easy to schedule calls with. They always provide help with a warm and patient attitude, which is very important to our staff culture.
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2 of 2 reviews are 5 stars2 new reviews for IT Managed Services servicesUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback for Charter Technology Solutions (CTS) reflects a strong overall sentiment, highlighting their responsiveness, technical expertise, and commitment to client success. Clients praised CTS for effectively managing IT operations and cybersecurity, particularly noting the impact of their 24/7 monitoring services. While some areas for improvement were identified, such as clearer communication regarding costs, the consensus indicates that CTS acts as a reliable extension of clients' internal teams, fostering long-term partnerships.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback indicates that CTS is perceived as offering good value for money, frequently noted for their competitive pricing and alignment with client budgets. For instance, one client highlighted CTS's 'good value for cost,' while another emphasized their 'pricing fit our budget.' Overall, the sentiment towards CTS's cost effectiveness is positive, with clients appreciating their tailored approach and commitment to meeting specific needs without compromising quality.Was this helpful?
See All Locations (6)Hartford, CT
750 Main Street, #100
Hartford, CT 061031
(860) 200-2286
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$5,000+$150 - $199 / hr10 - 49Southington, CT
Services provided
30% IT Managed Services40% Custom Software Development15% AI Consulting +1 service15% IT Strategy ConsultingSee all 2 projectsRealized Solutions Inc is a company specializing in Managed IT Services, offering expertise in IT Management and IT Support Services. Reviewers frequently highlight their impeccable timing and responsiveness, with 100% of the feedback being positive and noting the company's impressive personnel and strong alignment with client values.
Reviews mention Exceptional results
Clients have expressed exceptional satisfaction with Realized Solutions Inc, highlighting their ability to enhance sales through innovative solutions such as customized catalog databases. One client, the CEO of Pfaltz & Bauer, praised the team's cooperative approach and effective project management, stating that their efforts made complex aspects of the business easy to manage. Overall, the sentiment reflects a strong alignment of values and a commitment to delivering outstanding results.-
IT Services for Research Chemical Company
5.0 Apr 20, 2026Many of the ideas and implementations have led directly to enhanced sales for our company, e.g., customized catalog databases (we have 25,000 products!) that RSI automatically updates & sends monthly to our worldwide distributors and to selected customers. Matt has helped us develop our IT environment over many years, keeping us on the forefront of our industry.
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Industry Experience
Realized Solutions Inc has demonstrated expertise in the Insurance and Research Chemicals industries, providing impactful solutions such as AI integration for lead generation and ERP application management. Clients have praised their impeccable project management, timely communication, and alignment with company values, leading to measurable outcomes like increased sales and improved operational efficiency. The overall sentiment is highly positive, suggesting a strong fit for companies seeking innovative technology solutions in either industry.
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Other industries InsuranceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Realized Solutions Inc for their competitive pricing and overall value for money. One client noted that the pricing fit their budget while aligning with their values. Another highlighted that the company's implementations led to enhanced sales, signifying a strong return on investment. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided, with no reported areas for improvement regarding pricing.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Reviewers in Connecticut commend Realized Solutions Inc for their ability to handle intricate software and website projects, including database automation and ERP integration. Clients emphasize their responsiveness, professionalism, and contribution to business growth.Read Local ReviewsWas this helpful?
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$5,000+Undisclosed1,000 - 9,999Hartford, CT
Services provided
10% IT Managed Services10% AI Development10% BI & Big Data Consulting & SI +7 services10% Cloud Consulting & SI10% Custom Software Development10% Executive Search10% Generative AI10% Recruiting10% Recruitment Process Outsourcing10% StaffingLaunched in 2001, Insight Global is a large Atlanta, Georgia-based software development company. Their team specializes in Custom Software Development and Artificial Intelligence.
Read moreMore responsive than most other service providers
Get in TouchInsight Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (63)Hartford, CT
185 Asylum St, 17th Floor
Hartford, CT 0610376 - 100
8554864057
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$1,000+Undisclosed10 - 49Vernon, CT
Services provided
40% IT Managed Services20% Cybersecurity15% Compliance Consulting +3 services15% IT Strategy Consulting5% Business Continuity Management5% Cloud Consulting & SIFounded in 2021, Brightworks IT is an IT managed services company. The firm offers IT managed services and Cybersecurity, and is small.
Read moreSee All Locations (5)Vernon, CT
1245 Hartford Turnpike, Suite B
Vernon, CT 060662 - 5
844-333-2948
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$1,000+$200 - $300 / hr10 - 49Naugatuck, CT
Services provided
50% IT Managed Services15% Cloud Consulting & SI15% IT Strategy Consulting +2 services10% IoT Development10% Other IT Consulting and SISee all 11 projectsNSI is a Managed IT Services provider delivering comprehensive IT support, including IT management and cybersecurity solutions. Among the reviews provided, a significant 100% highlight their exceptional customer service, responsiveness, and strategic capabilities. Clients commend NSI for their ability to handle complex IT requirements effectively, ensuring swift resolution of issues while fostering strong partnerships.
Industry Experience
NSI has garnered positive feedback across various industries, including Education, Energy & Natural Resources, Financial Services, Manufacturing, and non-profit sectors. Clients commend NSI for their strong IT expertise, responsiveness, and ability to adapt to client needs. The general sentiment is favorable, with organizations noting improved efficiency, stability, and customer service. NSI is particularly well-suited for growing organizations, offering managed IT services that support both immediate needs and strategic long-term planning.
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Manufacturing Financial services Education Nonprofit Energy & natural resources Healthcare SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on NSI reflects a strong sentiment regarding their value for money, with many noting that NSI provides excellent services at competitive prices. One client highlighted, 'Good value for cost,' while another emphasized that NSI's support has made their organization 'more efficient and safer in the area of cyber security.' Overall, clients consistently express satisfaction with the quality and responsiveness of NSI's services relative to their investment.Was this helpful?
6 of 6 Hartford-based reviews are 5 stars$200,000 – $999,999 avg. project cost for IT Managed Services services in HartfordRead Similar ReviewsHartford-based IT Managed Services project highlight
Computer Equipment Upgrade for Economic Dev Nonprofit
5.0 — NSI provides managed IT services for an economic development nonprofit organization. For this project, they've helped the client acquire and install new computers, as well as migrate the data from Read moreWas this helpful?
Review Rating from Clients
4.9/5.0
Quality
5.0
Schedule
4.9
Cost
4.6
Willing to Refer
4.9
Reviewers in Connecticut commend NSI for their proactive approach to IT management, including cybersecurity, infrastructure improvements, and strategic planning. They emphasize the company's professionalism, responsiveness, and ability to deliver tailored solutions for growing organizations.Read Local ReviewsWas this helpful?
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Featured
What are Featured Providers?
$25,000+$150 - $199 / hr50 - 249Serves Hartford, CTServices provided
10% IT Managed Services12% AI Consulting12% BI & Big Data Consulting & SI +6 services12% Cloud Consulting & SI12% Custom Software Development12% Cybersecurity10% Application Management & Support10% Other IT Consulting and SI10% Web DevelopmentSee all 35 projectsEmergent Software is a managed IT services provider specializing in IT management, support, and SQL Server environments, with a strong focus on Microsoft Azure and cloud-based solutions. Across reviews, 100% of clients praise their project management and technical expertise, highlighting their ability to deliver on time and within budget. They excel at adapting to client needs and ensuring effective communication, with several clients appreciating their proactive problem-solving and personalized approach.
Reviews mention Open to feedback
Emergent Software demonstrates a strong openness to feedback, as noted by a client who praised their adaptability in communication needs throughout the project. The company effectively integrated client insights into their software development process, showcasing a willingness to understand and adjust to specific business requirements. While initial challenges in aligning business and technical language were noted, Emergent's commitment to understanding client needs has been positively acknowledged, contributing to a collaborative and responsive project environment.-
Software Development for Insurance Planning Company
5.0 Jul 25, 2019Emergent Software adapted themselves to our needs. They’re great at taking feedback and making tweaks along the way. At first, it was somewhat difficult to sync up our business language with their technological vernacular. That comes with the territory, though, and they really took the time to understand what we needed.
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3 of 5 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 5 ReviewsIT Managed Services PROJECT HIGHLIGHT
Cloud Migration & IT Services for Small Community Bank
5.0 — Emergent Software provides cloud-based services for a small community bank. Their work includes cloud migration, managed IT services, Microsoft 365 and Azure-based software integration. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Emergent Software is frequently recognized for delivering high-quality work at competitive prices, providing substantial value for money. Clients have reported investments ranging from $20,000 to over $1 million, with many expressing satisfaction with the outcomes. For instance, one client noted a $285,000 investment yielded significant returns through enhanced operational efficiency. Overall sentiment reflects a strong appreciation for the company's transparency, responsiveness, and ability to meet project requirements efficiently, making it a worthwhile investment for clients.Was this helpful?
More responsive than most other service providers
Get in TouchEmergent Software is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$5,000+Undisclosed50 - 249Serves Hartford, CTServices provided
70% IT Managed Services15% Cybersecurity15% IT Strategy ConsultingSee all 17 projectsLayerCake Technologies specializes in providing Managed IT Services and IT Support Services. The company consistently receives positive feedback for its exceptional customer service and expertise, with 100% of reviewers highlighting their responsiveness and technical prowess. Clients appreciate their seamless project management and commitment to quality, with Total Networks cited as a transformative partner in IT infrastructure and management.
Reviews mention Helpful
Total Networks has received overwhelmingly positive feedback, particularly regarding their reliability and understanding of client needs. One client noted their ongoing communication and project management efficiency, stating, 'They’re always on time' and 'they know our needs.' Additionally, the client emphasized the familial relationship established over time, highlighting the company's professionalism and respectfulness. Overall, the sentiment is highly favorable, with no areas identified for improvement.-
Managed IT Services for Realty Advisory Company
5.0 Mar 11, 2022Total Networks understands our company and budget limitations. In terms of our relationship, we’re like a family in that we’re on a name-to-name basis — they know us, and we know them. They know our needs. For instance, I have several staff members that have special needs, and they completely understand that — they’re open and willing to help us.
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14 of 14 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 14 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Insurance Agency
5.0 — Total Networks works as an insurance agency's MSP. They support all of the client's employees by implementing technical updates, conducting cybersecurity audits, and enabling them to access new Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of LayerCake Technologies frequently commend the company for its cost-effectiveness and value for money. Feedback highlights their ability to deliver high-quality services within budget, with one client noting, 'Total Networks completes its projects on time' and consistently 'under promises and over performs.' Another stated, 'The projects were completed on time and within proposed budget.' Overall, clients express strong satisfaction with the pricing relative to the services provided, reinforcing the company's reputation for reliability and professionalism.Was this helpful?
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This provider is fluent in 1 language:
- English
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UndisclosedUndisclosed50 - 249Serves Hartford, CTServices provided
35% IT Managed Services20% AI Consulting15% Cybersecurity +3 services10% Cloud Consulting & SI10% IT Strategy Consulting10% Unified Communications Consulting & SISee all 2 projectsInterlink Cloud Advisors, Inc. is a Managed IT Services provider offering comprehensive IT support, including network administration and 24/7 help desk services. They are highly rated, with 100% of reviewers highlighting their proactive and client-focused approach. Their expertise in Microsoft technologies and commitment to building strong client relationships distinguish them as a trusted partner in IT management.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback highlights Interlink Cloud Advisors, Inc. as a strategic partner that excels in Microsoft cloud projects. A CIO from a law firm noted their strong project management and timely delivery, emphasizing their ability to provide actionable guidance aligned with business goals. Clients appreciate the consolidation of resources and improved system reliability, achieving significant cost savings. However, there is a call for a shift towards a continuous advisory model to maintain expertise as environments evolve.Was this helpful?
1 of 1 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
IT Managed Services & Consulting for Nonprofit Organization
5.0 — Interlink Cloud Advisors, Inc. provides managed IT services for a nonprofit organization. The team is responsible for network management, backup creation, help desk support, and IT consulting. Read moreWas this helpful?
Industry Experience
Interlink Cloud Advisors, Inc. has garnered positive feedback across diverse industries, notably in nonprofit and legal sectors. Clients commend their expertise in IT management, cloud solutions, and proactive customer engagement. The nonprofit sector values their commitment to fostering community relationships, while the legal industry highlights their strategic partnership approach, particularly in Microsoft cloud integration and cybersecurity. Overall, the sentiment is highly favorable, indicating strong alignment with organizations seeking reliable IT solutions and strategic advisory services.
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Nonprofit LegalWas this helpful?
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$1,000+$150 - $199 / hr10 - 49Sturbridge, MA
Services provided
40% IT Managed Services25% Cybersecurity25% IT Strategy Consulting +1 service10% Cloud Consulting & SISee all 2 projectsClearCom IT Solutions, Inc. is a provider of Managed IT Services, specializing in IT Management and IT Support Services. Reviews highlight their prompt response and effective solutions, with 100% of reviewers noting impressive communication and helpfulness. Their competitive pricing and cultural fit are also valued by clients.
1 of 1 IT Managed Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Legal Company
5.0 — ClearCom IT Solutions, Inc. was hired by a legal company to help them download files from a vendor website. The team diagnosed and solved the problem within an hour. Read moreWas this helpful?
Industry Experience
ClearCom IT Solutions, Inc. has demonstrated expertise in the legal industry, specifically serving legal counsel for philanthropy and the nonprofit sector. Clients have praised their responsive communication, effective problem-solving capabilities, and strong cultural fit. The overall sentiment reflects satisfaction with their value, timely delivery, and ability to resolve challenges swiftly. Potential clients in the legal sector can expect reliable support and successful outcomes from this provider.
Read All ReviewsSelect Industry to see insights
LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised ClearCom IT Solutions, Inc. for their competitive pricing and good value for the cost. One client noted that the company's pricing fit their budget while also highlighting a strong cultural fit. The efficient service, with issues resolved within an hour, further underscores the positive sentiment regarding the value received relative to the cost. Overall, the feedback indicates satisfaction with the company's affordability and effectiveness.Was this helpful?
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Undisclosed$150 - $199 / hr10 - 49Meriden, CT
Services provided
20% IT Managed Services15% Custom Software Development10% Business Consulting +7 services10% Cloud Consulting & SI10% Cybersecurity10% IT Strategy Consulting10% Web Design5% AI Consulting5% BI & Big Data Consulting & SI5% CRM Consulting and SIUNAPEN, Inc., an IT managed services company, was launched in 1991. The agency provides IT managed services and Custom Software Development, and is small.
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Featured
What are Featured Providers?
Undisclosed$100 - $149 / hr50 - 249Serves Hartford, CTServices provided
60% IT Managed Services20% Cybersecurity10% Compliance Consulting +1 service10% IT Staff AugmentationSee all 4 projectsIntegritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.
2 of 3 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 ReviewsIT Managed Services PROJECT HIGHLIGHT
Cybersecurity & Managed IT Services for Employment Nonprofit
5.0 — Integritek Holdings provides managed IT and cybersecurity services for an employment-focused nonprofit. The team is tasked with building and maintaining IT systems across the client's 21-county Read moreWas this helpful?
Industry Experience
Integritek Holdings has received positive feedback across various industries, including non-profit, government, and other sectors. Clients commend their expertise in IT support and project management, highlighting strengths in responsiveness, customer service, and knowledge retention. The government sector values their cloud integration and security services, while non-profits appreciate their commitment to meeting performance goals. Overall, sentiment is highly favorable, positioning Integritek as a strong candidate for organizations seeking reliable IT solutions.
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Other Industry Nonprofit GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Integritek Holdings is frequently recognized for providing excellent value for money, with clients noting that their pricing fits within budget constraints while delivering high-quality services. One client stated, 'Pricing fit our budget,' and another highlighted 'good value for cost.' Overall sentiment is positive, with feedback emphasizing their responsiveness and efficiency, ensuring that projects are completed within budget and timelines.Was this helpful?
More responsive than most other service providers
Get in TouchIntegritek Managed IT Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$5,000+$150 - $199 / hr10 - 49Serves Hartford, CTServices provided
35% IT Managed Services25% Cloud Consulting & SI20% Cybersecurity +1 service20% Unified Communications Consulting & SISee all 31 projectsVertical IT Solutions is a provider of Managed IT Services, focusing on IT Management, IT Support Services, and Managed Information Technology. They have received overwhelmingly positive feedback, with 100% of clients praising their responsiveness and ability to swiftly address issues. Reviewers consistently highlight their professionalism and effective communication, noting their proactive support and timely problem resolution.
Reviews mention Establish clear expectations
Clients have expressed positive sentiment regarding Vertical IT Solutions' ability to establish clear expectations. One client noted that the team is cooperative and communicates effectively, explaining complex IT concepts in simple terms. They emphasized the importance of responsiveness to Vertical IT Solutions' inquiries to facilitate project progress. Additionally, a recommendation for annual check-ins suggests that proactive communication could enhance the collaboration further, indicating a commitment to maintaining clear expectations throughout the engagement.-
Managed IT Services & Server Migration for Law Firm
5.0 Aug 6, 2024The team responds within 30 minutes to support emails, while our previous provider sometimes took days to respond. When we send a support ticket, we usually receive a response within 10–15 minutes, which is a huge difference for us. Our systems now run smoothly, while before, we were constantly having difficulties with applications freezing, computers shutting down, and the server environment wasn't working for us.
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Industry Experience
Vertical IT Solutions has garnered positive feedback across various industries, including Construction, Education, Legal, and Healthcare. Clients commend their responsiveness, technical expertise, and effective communication. In Construction, their managed IT services improved operational efficiency. In Education, they provided vital cybersecurity solutions, enhancing compliance and support. Legal firms benefited from swift IT troubleshooting, while Healthcare organizations highlighted their role in modernizing phone and networking systems. Overall, Vertical IT Solutions is well-suited for organizations seeking reliable IT support and customized solutions across these sectors.
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Construction Agriculture Legal Education Other Industry Wellness & Fitness Human Resources Real estate IT Services Hospitality & leisure Media Consumer Products Business services Manufacturing Sports Government Software Healthcare NonprofitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Vertical IT Solutions as offering good value for money, often highlighting their responsiveness and effective support. One client noted, "Good value for cost," while another emphasized that their pricing fit the budget and provided a great culture fit. Many reviews commend the company's transparency in pricing and recommend them for their ability to deliver quality services without upselling unnecessary features, reinforcing a strong sentiment of satisfaction regarding overall cost-effectiveness.Was this helpful?
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Los Angeles, California (2) Anaheim, California (2) Sacramento, California (2) Chino Hills, California (2) Corona, California (2) Livermore, California (1) Moorpark, California (1) Irvine, California (1) La Habra, California (1) Laguna Niguel, California (1) Corpus Christi, Texas (1) Fontana, California (1) Fullerton, California (1) Norwalk, California (1) Chino, California (1) San Bernardino, California (1) San Dimas, California (1) Seattle, Washington (1) Auburn, California (1) Palos Verdes Estates, California (1) Bayfield, Wisconsin (1)This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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UndisclosedUndisclosed10 - 49Wallingford, CT
Services provided
45% IT Managed Services20% Cybersecurity20% IT Strategy Consulting +2 services10% Cloud Consulting & SI5% Call Center ServicesIT managed services company ASG Information Technologies is located in Wallingford, Connecticut. They offer IT managed services and Cybersecurity.
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UndisclosedUndisclosed50 - 249Stamford, CT
Services provided
35% IT Managed Services30% Cybersecurity10% Cloud Consulting & SI +3 services10% IT Staff Augmentation10% IT Strategy Consulting5% Unified Communications Consulting & SISee all 15 projectsOmega Systems is an IT Managed Services Provider offering comprehensive IT management and support solutions to various organizations. Reviews indicate a strong satisfaction rate, with over 90% of clients praising their responsiveness, communication, and tailored services. Several clients highlight their expertise in handling complex IT infrastructure and security challenges, demonstrating a commitment to customer satisfaction and adaptable service delivery.
Reviews mention Exceeds expectations
Clients have consistently reported that Omega Systems exceeds expectations in service delivery and support. One client noted that the company has 'always come through in any clutch situations almost immediately,' and emphasized the seamless upgrade that positioned them as a model within their industry. The professionalism and responsiveness of the team, particularly Chris, were highlighted as key strengths, leading to a perfect operational network with no downtime since the project’s completion.-
Tech Upgrade for Elementary School
5.0 Aug 18, 2022Workflow has been amazing. TNS has exceeded all expectations when it comes to our needs. Available 24x7 they have ALWAYS come through in any clutch situations almost immediately. Since this began I cannot remember a single incident that wasn't resolved same day.
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Stamford, CT
26 Fahey Street
Stamford, CT 0690716 - 20
+1(914) 610-3313
See All Locations (7)Stamford, CT
26 Fahey Street
Stamford, CT 0690716 - 20
+1(610) 801-1987
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4 of 5 Hartford-based reviews are 5 starsLess than $10,000 avg. project cost for IT Managed Services services in HartfordRead Similar ReviewsIT Managed Services project highlight
Managed IT Services for Nonprofit Art Museum
5.0 — Omega Systems (formerly The TNS Group) has provided managed IT services to a nonprofit art museum. They have revamped the client's entire IT structure, worked on the backend, and stabilized the Read moreWas this helpful?
Review Rating from Clients
4.7/5.0
Quality
4.7
Schedule
4.7
Cost
4.1
Willing to Refer
4.6
New York-based clients praise Omega Systems for their extensive IT support across diverse sectors, including nonprofits, education, and manufacturing. They emphasize the company's responsiveness, proactive communication, and ability to manage complex infrastructure upgrades and cybersecurity, ensuring minimal downtime and tailored solutions.Read Local ReviewsWas this helpful?
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$5,000+$200 - $300 / hr10 - 49Westborough, MA
Services provided
30% IT Managed Services25% Cloud Consulting & SI15% Cybersecurity +2 services15% IT Strategy Consulting15% Other IT Consulting and SILocated in Westborough, Massachusetts, ZehnTek is an IT managed services company. Their services include IT managed services and cloud consulting & SI.
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Undisclosed$50 - $99 / hr2 - 9New Britain, CT
Services provided
40% IT Managed Services20% IT Strategy Consulting15% Cybersecurity +2 services15% Web Development10% Web DesignSee all 2 projectsArsenal Computing LLC is a notable provider of IT Managed Services, excelling in outsourced IT support and management. Reviews highlight their exceptional commitment to delivering tailored Information Technology Services, achieving a 99.9% system uptime and reducing IT costs by 20%. A notable 95% satisfaction rate was achieved for VoIP call quality, with suggestions for enhancing onboarding processes and advanced training sessions.
Industry Experience
Arsenal Computing LLC has demonstrated strong expertise in the healthcare sector, specifically in providing IT solutions for elderly care services. Reviews highlight their proficiency in network installations, technical support, and system management, with significant improvements in operational uptime, network performance, and staff IT proficiency. Clients appreciate their commitment to quality, effective communication, and responsiveness, resulting in enhanced productivity and security. Overall, Arsenal Computing LLC is well-suited for organizations within the healthcare industry seeking reliable IT services.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently noted that Arsenal Computing LLC offers good value for money, with multiple reviews highlighting how their pricing fits within budget constraints while delivering high-quality services. One client emphasized the 'great culture fit' and 'good value for cost,' while another mentioned a '20% reduction in overall IT costs' achieved through efficient management. Overall, feedback reflects a strong sentiment of satisfaction regarding the balance between cost and the quality of services provided.Was this helpful?
$10,000 – $49,000 avg. project cost for IT Managed Services services in HartfordRead Similar ReviewsHartford-based IT Managed Services project highlight
Web Dev, Managed Services & Tech Support for Elderly Care Co
4.5 — Arsenal Computing LLC has built a website and provided managed services and technical support for an elderly care company. The team has also installed and managed networking and VoIP equipment for Read moreWas this helpful?
Review Rating from Clients
4.8/5.0
Quality
4.8
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
Local clients highlight Arsenal Computing LLC's proactive project management, timely delivery, and tailored IT services, resulting in improved network performance, security, and staff productivity across various elder care organizations.Read Local ReviewsWas this helpful?
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$5,000+$100 - $149 / hr10 - 49East Windsor, CT
Services provided
60% IT Managed Services20% Cybersecurity20% IT Strategy ConsultingHuntington Technology is a small IT managed services company. Founded in 2001, the team specializes in IT managed services and Cybersecurity.
Read moreSee All Locations (2)East Windsor, CT
113 Main St
East Windsor, CT 0601610 - 15
860-758-0040
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$5,000+$150 - $199 / hr10 - 49Windsor, CT
Services provided
70% IT Managed Services20% Cybersecurity5% IT Strategy Consulting +1 service5% Unified Communications Consulting & SICooperative Systems is an IT managed services company. Founded in 1993, the team focuses on IT managed services and Cybersecurity.
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UndisclosedUndisclosed50 - 249West Hartford, CT
Services provided
50% IT Managed Services50% Cloud Consulting & SIVIAcode, a cloud consulting & SI and IT managed services company, was established in 2001. The agency provides cloud consulting & SI and IT managed services, and is midsize.
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$1,000+$100 - $149 / hr10 - 49Hartford, CT
Services provided
60% IT Managed Services30% Cybersecurity10% IT Strategy ConsultingCommprise is an IT managed services company. They were founded in 2010, and their services include IT managed services and Cybersecurity.
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UndisclosedUndisclosed50 - 249Berlin, CT
Services provided
50% IT Managed Services50% CybersecurityComTec Solutions, a Cybersecurity and IT managed services company, was founded in 1995. The team focuses on Cybersecurity and IT managed services and is in Rochester, New York and Berlin,
Read moreSee All Locations (4)Berlin, CT
1224 Mill Street – Building B East
Berlin, CT 060232 - 5
8608282199
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$1,000+$150 - $199 / hr10 - 49West Hartford, CT
Services provided
60% IT Managed Services40% CybersecuritySentium Tech is an IT managed services company. They were founded in 1998 and focus on IT managed services and Cybersecurity.
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UndisclosedUndisclosed10 - 49Glastonbury, CT
Services provided
50% IT Managed Services50% CybersecurityFounded in 2005, Vancord is a small Milford, Connecticut-based Cybersecurity and IT managed services company. Their team offers Cybersecurity and IT managed services.
Read moreSee All Locations (2)Glastonbury, CT
180 Glastonbury Blvd. Suite 107
Glastonbury, CT 0603310 - 15
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UndisclosedUndisclosed10 - 49Manchester, CT
Services provided
50% IT Managed Services50% CybersecurityEncompass IT Solutions, LLC is an IT managed services and Cybersecurity company established in 2015. The agency provides IT managed services and Cybersecurity.
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UndisclosedUndisclosed10 - 49Rocky Hill, CT
Services provided
40% IT Managed Services40% IT Strategy Consulting10% Cybersecurity +2 services5% Cloud Consulting & SI5% IT Staff AugmentationSystems Integration, Inc. Is a Rocky Hill, Connecticut-based IT strategy consulting company. They focus on IT strategy consulting and IT managed services and were founded in 1992.
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$1,000+Undisclosed2 - 9West Hartford, CT
Services provided
15% IT Managed Services20% Call Center Services20% Cloud Consulting & SI +4 services20% Unified Communications Consulting & SI10% Cybersecurity10% IT Strategy Consulting5% Other IT Consulting and SIFounded in 1995, Universal Connectivity is a cloud consulting & SI company. The team offers cloud consulting & SI and unified communications consulting & SI.
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UndisclosedUndisclosed10 - 49Hartford, CT
Services provided
50% IT Managed Services25% Custom Software Development25% Web DevelopmentVISTECH is an IT managed services company. Headquartered in Hartford, Connecticut, the firm specializes in IT managed services and Custom Software Development.
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UndisclosedUndisclosed10 - 49Hartford, CT
Services provided
50% IT Managed Services50% IT Strategy ConsultingIT Direct, an IT managed services and IT strategy consulting company, is located in Hartford, Connecticut. The team focuses on IT managed services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Rocky Hill, CT
Services provided
50% IT Managed Services50% IT Strategy ConsultingEndecom Business I.T. Solutions, an IT managed services and IT strategy consulting company, is in Rocky Hill, Connecticut. The team provides IT managed services and IT strategy consulting.
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$1,000+$25 - $49 / hr10 - 49West Hartford, CT
Services provided
20% IT Managed Services20% CRM Consulting and SI20% E-Commerce Development +2 services20% IT Staff Augmentation20% Web DevelopmentCRM consulting and SI company RevSolutions was established in 2023. The team specializes in CRM consulting and SI and IT managed services.
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UndisclosedUndisclosed50 - 249Rocky Hill, CT
Services provided
40% IT Managed Services30% Cloud Consulting & SI30% CybersecurityADNET Technologies is an IT managed services company established in 1991. The team provides IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Hartford, CT
Services provided
50% IT Managed Services50% IT Strategy ConsultingEVERNET, an IT managed services and IT strategy consulting company, is located in Hartford, Connecticut. They provide IT managed services and IT strategy consulting and were founded in 2007.
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$5,000+$50 - $99 / hr10 - 49East Hartford, CT
Services provided
40% IT Managed Services20% Cloud Consulting & SI20% Cybersecurity +1 service20% IT Strategy ConsultingHeadquartered in East Hartford, Connecticut, TAB Computer Systems, Inc. Is a small IT managed services company. Their services include IT managed services and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Rocky Hill, CT
Services provided
30% IT Managed Services70% Call Center ServicesGlobal Help Desk Services, Inc. , a telephone answering service, was founded in 2002. The firm offers Call Center Services and IT managed services, and is midsize.
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$50,000+$25 - $49 / hr250 - 999New Haven, CT
Services provided
15% IT Managed Services30% Custom Software Development20% AI Development +2 services20% Mobile App Development15% Cloud Consulting & SISee all 25 projectsBoston Technology Corporation is a provider of Managed IT Services, specializing in AI-driven solutions and Google Cloud infrastructure management. Clients commend their profound understanding of AI technology, seamless project management, and adaptability, with 100% of reviews highlighting timely delivery and effective communication. Their ability to scale resources efficiently is particularly noted.
2 of 2 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsIT Managed Services PROJECT HIGHLIGHT
POC Development for SaaS Telecommunications Platform
5.0 — Boston Technology Corporation created a proof of concept (POC) for a SaaS telecommunications platform. The POC demonstrated AI-powered chatbots, sentiment analysis, and a Power BI dashboard. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Boston Technology Corporation is recognized for providing good value for money, as highlighted by clients who emphasized their competitive pricing and alignment with budget constraints. For instance, one client noted that BTC offered a 'good value for cost' and another appreciated their 'flexibility in the Terms and Agreement.' Overall, the sentiment around pricing is positive, with clients expressing satisfaction regarding the quality of services received relative to the costs incurred.Was this helpful?
See All Locations (3)New Haven, CT
470 James Street
New Haven, CT 0651310 - 15
+17815444799
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Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Amenia-based clients commend Boston Technology Corporation for their technical proficiency in building custom web applications, meeting strict deadlines, and improving content accessibility. They appreciate their collaborative approach and capacity to exceed expectations under pressure.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed10 - 49Glastonbury, CT
Services provided
35% IT Managed Services35% IT Strategy Consulting30% CybersecurityKelser Corporation is a small IT managed services company in Glastonbury, Connecticut. Their services include IT managed services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Bristol, CT
Services provided
40% IT Managed Services40% IT Strategy Consulting20% Cloud Consulting & SIComputer Development Systems is an IT managed services company established in 1981. The team offers IT managed services and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Waterbury, CT
Services provided
50% IT Managed Services50% Custom Software DevelopmentSoftware development firm and IT managed services company Quality Data Service Inc is located in Waterbury, Connecticut. They offer Custom Software Development and IT managed services.
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UndisclosedUndisclosed10 - 49Westfield, MA
Services provided
70% IT Managed Services15% Cybersecurity5% Cloud Consulting & SI +2 services5% IT Strategy Consulting5% Unified Communications Consulting & SINetLogix, an IT managed services company, focus on IT managed services and Cybersecurity. They were established in 2004.
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UndisclosedUndisclosed10 - 49Hartford, CT
Services provided
40% IT Managed Services25% Cybersecurity20% Cloud Consulting & SI +1 service15% Other IT Consulting and SITriton Technologies is an IT managed services company. They provide IT managed services and Cybersecurity and were launched in 2001.
Read moreSee All Locations (5)Hartford, CT
100 Pearl Street
Hartford, CT 061031
860-560-8000
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$5,000+$100 - $149 / hr2 - 9Hartford, CT
Services provided
25% IT Managed Services25% IT Strategy Consulting25% Web Design +1 service25% Web DevelopmentBioInfo Systems is a small IT managed services company established in 1995. Their services include IT managed services and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Shelton, CT
Services provided
30% IT Managed Services25% Cybersecurity20% Cloud Consulting & SI +2 services20% IT Strategy Consulting5% IT Staff AugmentationSee all 1 projectsFlagship Networks, Inc. is an IT services provider specializing in infrastructure revamping, email system conversions, and ongoing system support. The reviews indicate a strong, longstanding relationship with clients, highlighting effective collaboration and minimal service disruption. While 100% of the feedback is positive, one area for improvement noted by a client is the need for increased knowledge transfer in system support.
Industry Experience
Flagship Networks, Inc. has demonstrated expertise in the Government sector through successful projects such as infrastructure revamping and email system conversions. Clients commend their ability to deliver effective solutions with minimal disruption, highlighting a strong ongoing relationship and familiarity with client needs. Feedback indicates a sentiment of satisfaction, although there is a desire for improved knowledge transfer. Organizations in the Government industry seeking IT support and system upgrades may find Flagship Networks a suitable partner.
Read All ReviewsSelect Industry to see insights
GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Flagship Networks, Inc. as offering good value for money, particularly noting affordability as a key factor in their selection. One client highlighted that the company provided a desired email solution within budget, which contributed to their long-standing relationship. Overall sentiment indicates satisfaction with the cost relative to the quality of service, although some clients expressed a desire for improved knowledge transfer during projects.Was this helpful?
Review Rating from Clients
4.5/5.0
Quality
4.5
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
Local clients describe Flagship Networks as reliable partners in IT infrastructure and email system upgrades, noting their expertise in user account migrations and minimal service disruption. They appreciate their long-term relationships and familiarity with regional organizations.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed10 - 49Middletown, CT
Services provided
20% IT Managed Services20% Business Consulting20% Corporate Training & Coaching +2 services20% HR Consulting20% IT Strategy ConsultingTri-Com Consulting Group is a Corporate Training & Coaching company. Located in Middletown, Connecticut, their team offers Corporate Training & Coaching and IT managed services.
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UndisclosedUndisclosed10 - 49Cromwell, CT
Services provided
20% IT Managed Services20% Compliance Consulting20% Cybersecurity +3 services20% IT Strategy Consulting10% Cloud Consulting & SI10% Web DesignBased in Cromwell, Connecticut, The Computer Company, Inc. Is an IT strategy consulting company. The team provides IT strategy consulting and Cybersecurity.
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$5,000+$150 - $199 / hr10 - 49Trumbull, CT
Services provided
40% IT Managed Services40% Cybersecurity20% Compliance ConsultingSee all 7 projectsKyber Security is a Managed IT Services provider specializing in IT support services, cybersecurity, and outsourced IT management. Across various reviews, clients consistently praise their knowledgeable and professional team, timely project delivery, and responsiveness to needs. Approximately 100% of reviewers highlighted their expertise and value for cost. Kyber Security effectively partners with clients to enhance their IT infrastructure and security posture.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Kyber Security's competitive pricing and overall value for money. One CFO noted their 'good value for cost' and another client found their pricing to fit within budget while delivering effective solutions. The General Manager of Silvermine Golf Club emphasized their 'great culture fit' and 'good value for cost.' Overall, clients express satisfaction with the cost-effectiveness of services, indicating a strong alignment between quality and pricing.Was this helpful?
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2 of 4 Hartford-based reviews are 5 stars$50,000 – $199,999 avg. project cost for IT Managed Services services in HartfordRead Similar ReviewsIT Managed Services project highlight
Compliance Consulting & Cybersecurity for Data Analytics Solutions Firm
5.0 — Kyber Security provided compliance consulting and cybersecurity services for a data analytics solutions firm. The team was responsible for endpoint security, penetration testing, and 24/7 access to Read moreWas this helpful?
Review Rating from Clients
4.8/5.0
Quality
4.9
Schedule
4.9
Cost
4.5
Willing to Refer
4.9
Connecticut clients praise Kyber Security for their expertise in cybersecurity, network assessments, and complex IT projects, emphasizing their professionalism, timely delivery, and ability to handle diverse needs from infrastructure upgrades to compliance readiness.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed2 - 9Glastonbury, CT
Services provided
20% IT Managed Services50% IT Strategy Consulting30% Cloud Consulting & SIGrey Matter Technologies is an IT strategy consulting company. The Glastonbury, Connecticut-based company was founded in 1997. Their services include IT strategy consulting and cloud consulting &
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UndisclosedUndisclosed2 - 9Bloomfield, CT
Services provided
20% IT Managed Services20% BI & Big Data Consulting & SI20% IT Strategy Consulting +3 services20% Mobile App Development10% Building Security Services10% Corporate Training & CoachingCode Blue is an IT strategy consulting company established in 2022. The company provides IT strategy consulting and BI & big data consulting & SI, and is small.
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UndisclosedUndisclosed2 - 9Avon, CT
Services provided
20% IT Managed Services20% Cybersecurity20% IT Strategy Consulting +4 services10% BI & Big Data Consulting & SI10% Compliance Consulting10% Corporate Training & Coaching10% Web DesignBased in Avon, Connecticut, Sund Technologies, LLC is a small IT strategy consulting company. Their services include IT strategy consulting and Cybersecurity.
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UndisclosedUndisclosed10 - 49Southington, CT
Services provided
40% IT Managed Services40% IT Strategy Consulting20% Corporate Training & CoachingEstablished in 1983, Connecticut Computer Service is a small Southington, Connecticut-based IT managed services company. Their team provides IT managed services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Cheshire, CT
Services provided
45% IT Managed Services45% IT Strategy Consulting10% Cloud Consulting & SIVista IT Solutions is an IT managed services company. Headquartered in Cheshire, Connecticut, the agency provides IT managed services and IT strategy consulting.
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$250,000+Undisclosed10 - 49Springfield, MA
Services provided
25% IT Managed Services25% IoT Development25% Other IT Consulting and SI +1 service25% Unified Communications Consulting & SIOmnipoint Technology Inc, an unified communications consulting & SI company, focus on unified communications consulting & SI and IT managed services. They were founded in 2016.
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List of the Top 5 Hartford IT MSPs
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$10,000+$150 - $199 / hr250 - 999Hartford, CT
Ability to deliver
34.5/40.020/20 Reviews6.2/10 Clients & Experience8.2/10 Market PresenceService focus
40% IT Managed Services60% Other -
$5,000+$150 - $199 / hr10 - 49Southington, CT
Ability to deliver
26/40.017/20 Reviews2.2/10 Clients & Experience6.9/10 Market PresenceService focus
30% IT Managed Services70% Other -
$10,000+$50 - $99 / hr50 - 249Hartford, CT
Ability to deliver
26.8/40.020/20 Reviews1.4/10 Clients & Experience5.4/10 Market PresenceService focus
10% IT Managed Services90% Other -
Undisclosed$50 - $99 / hr2 - 9New Britain, CT
Ability to deliver
20.4/40.015.8/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
40% IT Managed Services60% Other -
$5,000+$150 - $199 / hr50 - 249Hartford, CT
Ability to deliver
36.3/40.020/20 Reviews8.3/10 Clients & Experience8.1/10 Market PresenceService focus
40% IT Managed Services60% Other -
$5,000+Undisclosed1,000 - 9,999Hartford, CT
Ability to deliver
13.4/40.00/20 Reviews3.4/10 Clients & Experience10/10 Market PresenceService focus
10% IT Managed Services90% Other -
$5,000+$100 - $149 / hr10 - 49East Windsor, CT
Ability to deliver
7.1/40.00/20 Reviews1.8/10 Clients & Experience5.3/10 Market PresenceService focus
60% IT Managed Services40% Other -
$5,000+$150 - $199 / hr10 - 49Windsor, CT
Ability to deliver
5.8/40.00/20 Reviews0.3/10 Clients & Experience5.5/10 Market PresenceService focus
70% IT Managed Services30% Other -
UndisclosedUndisclosed50 - 249West Hartford, CT
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
50% IT Managed Services50% Other -
$1,000+$100 - $149 / hr10 - 49Hartford, CT
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
60% IT Managed Services40% Other -
UndisclosedUndisclosed50 - 249Berlin, CT
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% IT Managed Services50% Other -
$1,000+$150 - $199 / hr10 - 49West Hartford, CT
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% IT Managed Services40% Other -
UndisclosedUndisclosed10 - 49Glastonbury, CT
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
50% IT Managed Services50% Other -
UndisclosedUndisclosed10 - 49Manchester, CT
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% IT Managed Services50% Other -
UndisclosedUndisclosed10 - 49Rocky Hill, CT
Ability to deliver
5.8/40.00/20 Reviews0.6/10 Clients & Experience5.2/10 Market PresenceService focus
40% IT Managed Services60% Other -
$1,000+Undisclosed2 - 9West Hartford, CT
Ability to deliver
10.2/40.00/20 Reviews5/10 Clients & Experience5.2/10 Market PresenceService focus
15% IT Managed Services85% Other -
$1,000+Undisclosed10 - 49Vernon, CT
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
40% IT Managed Services60% Other -
$1,000+$200 - $300 / hr10 - 49Naugatuck, CT
Ability to deliver
35.2/40.016.6/20 Reviews9.9/10 Clients & Experience8.7/10 Market PresenceService focus
50% IT Managed Services50% Other -
$5,000+$200 - $300 / hr250 - 999Serves Hartford, CT
Ability to deliver
37.3/40.017.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
50% IT Managed Services50% Other -
UndisclosedUndisclosed10 - 49Hartford, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% IT Managed Services50% Other
Hartford IT Managed Services FAQs
Working with a local MSP means faster on-site support when hardware fails or compliance audits loom. Hartford firms also understand Connecticut’s strict data-privacy rules and industry regulations in insurance, healthcare, and advanced manufacturing.
Whether your office is downtown or in nearby West Hartford, a local partner can visit in person, coordinate with regional ISPs, and even recommend technology tax incentives specific to the state.
Most Hartford MSPs price monthly retainers between $125 – $175 per user, translating to roughly $1,500 – $7,000 per month for a 10–40 person company. Project-based engagements—such as a one-time network overhaul—often range from $10,000 – $50,000.
Costs trend slightly below Boston rates yet higher than some national remote providers, reflecting Hartford’s moderate cost of living and specialized compliance expertise.
Local providers frequently support a variety of brands and businesses thanks to the region’s unique economic mix. Clients can expect to find teams with experience in:
- Insurance and financial services
- Healthcare and life sciences
- Manufacturing and Industry 4.0 operations
- Higher education (e.g., UConn, Trinity College)
- Professional services and legal firms
Many MSPs also maintain partnerships with insurers’ tech incubators like Upward Labs, giving them firsthand experience with emerging insuretech stacks.
- Map your critical needs—24/7 help desk, hybrid-cloud management, or cybersecurity.
- Review Clutch ratings and request references from clients in similar verticals.
- Confirm the provider’s local staffing model and average onsite response time.
- Examine SLAs for uptime guarantees, ticket resolution metrics, and compliance coverage (HIPAA, SOC 2, etc.).
- Meet the team that will handle your account; Hartford firms vary from 5-person boutiques to 100-plus regional players.
Your tech is important to keep the business running smoothly at all times. Find a reliable team by browsing through Clutch's vetted directories and leveraging the resources we prepared.
- “One-size-fits-all” packages with no room for Hartford-specific compliance clauses
- No mention of disaster-recovery testing despite New England’s storm risks
- Limited bench depth (one or two engineers) yet promises of 24/7 coverage
- Reluctance to provide local client references or audited SOC 2 reports
- Pushy upsells on hardware that tie you to a single vendor without flexibility
Never ignore these red flags, even if the service provider promises enticing results or fees. Make sure to avoid these warning signs as soon as you spot them.
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