Top IT Managed Service Providers in Hartford
Hartford may be known as the Insurance Capital of the World, but its mid-sized businesses and rising startups also depend on rock-solid technology. From Parkville’s makerspaces to the corporate campuses of Aetna and Travelers, organizations across the city rely on managed service providers (MSPs) to keep networks secure, cloud workloads humming, and end-users productive.
Clutch simplifies your search by collecting in-depth client reviews, verifying each MSP’s credentials, and ranking firms by proven performance. Use the filters on this page to narrow partners by hourly rate, industry focus, team size, or even specific tools like Microsoft 365 or AWS.
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Featured
What are Featured Providers?
$1,000+$100 - $149 / hr250 - 999Serves Hartford, CTServices provided
See all 14 projectsIT GOAT is a Managed IT Services provider specializing in IT Management, IT Support Services, and cybersecurity solutions. The company consistently receives high praise for its responsiveness, accountability, and ability to deliver tailored IT solutions, with approximately 85% of reviews highlighting effective project management and problem-solving. While a few feedbacks suggest improvements in billing and response time, the overall client satisfaction remains predominantly positive.
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$5,000+$200 - $300 / hr250 - 999Serves Hartford, CT
Services provided
See all 39 projectsCyberDuo is an IT Managed Services Provider specializing in IT Support Services, cybersecurity, and infrastructure management. With 100% positive reviews, clients commend CyberDuo for their exceptional responsiveness, reliability, and ability to tailor solutions to meet unique needs. Approximately 80% of reviews highlight their prompt issue resolution and effective communication, establishing CyberDuo as a trustworthy and client-focused partner.
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$10,000+$150 - $199 / hr10 - 49Serves Hartford, CT
Services provided
See all 7 projectsCETech is an IT Managed Services Provider (MSP) specializing in comprehensive IT management and support services, including cybersecurity, infrastructure maintenance, and cloud solutions. Reviews reflect overwhelmingly positive feedback, with 100% of clients reporting satisfaction with CETech's proactive management, responsiveness, and expertise. Approximately 80% of reviewers highlight their effective communication and relationship-building capabilities, emphasizing their ability to tailor solutions to client needs.
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Featured
What are Featured Providers?
$5,000+$100 - $149 / hr250 - 999Serves Hartford, CTServices provided
See all 9 projectsNet at Work LLC is a comprehensive Information Technology Services provider specializing in IT Managed Services and ERP consulting, with a focus on Sage systems. The company is praised for its expertise and efficiency, with 100% of reviewers commending their timely project delivery. Clients highlight the firm's ability to manage complex IT and ERP needs, although 20% noted challenges with internal communication between service areas.
$5,000+$150 - $199 / hr1,000 - 9,999Serves Hartford, CTServices provided
See all 93 projectsIntegris is a provider of Managed IT Services, offering comprehensive IT Management, IT Support Services, and cybersecurity solutions. The majority of reviews highlight their responsive and knowledgeable team, with approximately 90% of clients emphasizing their effective problem-solving and high-quality service. While most feedback is positive, a few clients suggest improvements in response times for urgent issues.
$1,000+$25 - $49 / hr50 - 249Serves Hartford, CTServices provided
See all 20 projectsCorporate Technologies is a provider of Managed IT Services, offering comprehensive IT support and management solutions to various businesses. Across their reviews, the company is praised for its responsiveness, timely delivery, and effective IT management. Approximately 88% of the reviews highlight their professionalism and value for cost, with successful completion of projects noted by several clients. One negative review cited unmet deadlines, but overall, customer satisfaction is high.
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$10,000+$150 - $199 / hr250 - 999Hartford, CT
Services provided
See all 32 projectsCompassMSP is a Managed IT Services provider offering outsourced IT support and IT management solutions. Reviewers consistently praise their rapid response times, effective project management, and ability to solve complex IT problems. An impressive 100% of reviews highlight their professionalism and efficiency, with no significant areas for improvement mentioned. CompassMSP's services enhance operational efficiency, as evidenced by increased productivity and reduced downtime.
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$1,000+$50 - $99 / hr50 - 249Hartford, CT
Services provided
See all 43 projectsSoftDoes is a Managed IT Services provider specializing in IT Support Services and Outsourced IT Management. They excel in aligning their services with client needs, as evidenced by positive feedback highlighting their efficient problem-solving and proactive solutions. The company's attention to detail resulted in a 90% reduction in booking notification delays and a 67% decrease in setup time for new coordinators.
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Featured
What are Featured Providers?
$1,000+$150 - $199 / hr250 - 999Serves Hartford, CTServices provided
See all 73 projectsTPx is a Managed IT Services provider offering comprehensive IT Management and IT Support Services. The company has received predominantly positive feedback, with approximately 90% of reviews highlighting their technical expertise and proactive communication. Common themes include successful project management, seamless migration and security solutions, and cost-effective services that meet compliance standards. Reviewers frequently commend TPx for their responsiveness and ability to deliver tailored solutions.
$10,000+$150 - $199 / hr250 - 999Serves Hartford, CTServices provided
See all 1 projectsRed River is an IT services company specializing in cloud migration and strategic IT solutions. Based on client feedback, 100% express satisfaction with their work, praising their responsiveness, diligence, and effective training sessions. The company is noted for its commitment to best practices and genuine interest in client success, with no negative feedback reported.
$5,000+$200 - $300 / hr10 - 49Serves Hartford, CTServices provided
See all 3 projectsDatalink Networks Inc. is a Managed IT Services provider specializing in IT Management and Support Services. Reviews indicate a 100% positive feedback rate, highlighting their rapid response, proactive problem-solving, and exceptional customer service. Approximately 67% of reviewers commend their ability to implement secure and resilient IT infrastructures, emphasizing their dependable and efficient project management.
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$5,000+$150 - $199 / hr50 - 249Hartford, CT
Services provided
See all 18 projectsCTS is a Managed IT Services provider, delivering a comprehensive array of IT Management, IT Support Services, and cybersecurity solutions. Reviews highlight their exceptional technical expertise, proactive planning, and commitment to partnership, with approximately 100% positive feedback emphasizing responsiveness, project management, and personalized service. Clients consistently commend CTS for reliability, communication, and their role as a trusted IT partner.
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$5,000+$150 - $199 / hr10 - 49Southington, CT
Services provided
See all 2 projectsRealized Solutions Inc is a company specializing in Managed IT Services, offering expertise in IT Management and IT Support Services. Reviewers frequently highlight their impeccable timing and responsiveness, with 100% of the feedback being positive and noting the company's impressive personnel and strong alignment with client values.
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$5,000+Undisclosed1,000 - 9,999Hartford, CT
Services provided
Launched in 2001, Insight Global is a custom software development firm. The large team specializes in Custom Software Development and Artificial Intelligence.
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$1,000+Undisclosed10 - 49Vernon, CT
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Founded in 2021, Brightworks IT is an IT managed services company. The firm offers IT managed services and Cybersecurity, and is small.
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$1,000+$200 - $300 / hr10 - 49Naugatuck, CT
Services provided
See all 11 projectsNSI is a Managed IT Services provider delivering comprehensive IT support, including IT management and cybersecurity solutions. Among the reviews provided, a significant 100% highlight their exceptional customer service, responsiveness, and strategic capabilities. Clients commend NSI for their ability to handle complex IT requirements effectively, ensuring swift resolution of issues while fostering strong partnerships.
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Featured
What are Featured Providers?
$5,000+Undisclosed50 - 249Serves Hartford, CTServices provided
See all 17 projectsLayerCake Technologies specializes in providing Managed IT Services and IT Support Services. The company consistently receives positive feedback for its exceptional customer service and expertise, with 100% of reviewers highlighting their responsiveness and technical prowess. Clients appreciate their seamless project management and commitment to quality, with Total Networks cited as a transformative partner in IT infrastructure and management.
UndisclosedUndisclosed50 - 249Serves Hartford, CTServices provided
See all 2 projectsInterlink Cloud Advisors, Inc. is a Managed IT Services provider offering comprehensive IT support, including network administration and 24/7 help desk services. They are highly rated, with 100% of reviewers highlighting their proactive and client-focused approach. Their expertise in Microsoft technologies and commitment to building strong client relationships distinguish them as a trusted partner in IT management.
$5,000+$150 - $199 / hr10 - 49Serves Hartford, CTServices provided
See all 31 projectsVertical IT Solutions is a provider of Managed IT Services, focusing on IT Management, IT Support Services, and Managed Information Technology. They have received overwhelmingly positive feedback, with 100% of clients praising their responsiveness and ability to swiftly address issues. Reviewers consistently highlight their professionalism and effective communication, noting their proactive support and timely problem resolution.
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$1,000+$150 - $199 / hr10 - 49Sturbridge, MA
Services provided
See all 2 projectsClearCom IT Solutions, Inc. is a provider of Managed IT Services, specializing in IT Management and IT Support Services. Reviews highlight their prompt response and effective solutions, with 100% of reviewers noting impressive communication and helpfulness. Their competitive pricing and cultural fit are also valued by clients.
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UndisclosedUndisclosed10 - 49Wallingford, CT
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IT managed services company ASG Information Technologies is located in Wallingford, Connecticut. They offer IT managed services and Cybersecurity.
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Featured
What are Featured Providers?
Undisclosed$100 - $149 / hr50 - 249Serves Hartford, CTServices provided
See all 4 projectsIntegritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.
$5,000+$150 - $199 / hr10 - 49Serves Hartford, CTServices provided
See all 6 projectsReboot, Inc. is a Managed IT Services company specializing in outsourced IT management, cybersecurity, and IT support services. The company consistently receives positive reviews, with clients highlighting their technical expertise and commitment to tailored solutions. Approximately 100% of reviewers praise Reboot, Inc.'s effective communication and project management skills, emphasizing their ability to meet or exceed expectations.
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Undisclosed$150 - $199 / hr10 - 49Meriden, CT
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UNAPEN, Inc., an IT managed services company, was launched in 1991. The agency provides IT managed services and Custom Software Development, and is small.
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UndisclosedUndisclosed250 - 999Stamford, CT
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See all 15 projectsOmega Systems is an IT Managed Services Provider offering comprehensive IT management and support solutions to various organizations. Reviews indicate a strong satisfaction rate, with over 90% of clients praising their responsiveness, communication, and tailored services. Several clients highlight their expertise in handling complex IT infrastructure and security challenges, demonstrating a commitment to customer satisfaction and adaptable service delivery.
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$5,000+$200 - $300 / hr10 - 49Westborough, MA
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Located in Westborough, Massachusetts, ZehnTek is an IT managed services company. Their services include IT managed services and cloud consulting & SI.
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Undisclosed$50 - $99 / hr2 - 9New Britain, CT
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See all 2 projectsArsenal Computing LLC is a notable provider of IT Managed Services, excelling in outsourced IT support and management. Reviews highlight their exceptional commitment to delivering tailored Information Technology Services, achieving a 99.9% system uptime and reducing IT costs by 20%. A notable 95% satisfaction rate was achieved for VoIP call quality, with suggestions for enhancing onboarding processes and advanced training sessions.
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$5,000+$100 - $149 / hr10 - 49East Windsor, CT
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Huntington Technology is a small IT managed services company. Founded in 2001, the team specializes in IT managed services and Cybersecurity.
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$5,000+$150 - $199 / hr10 - 49Windsor, CT
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Cooperative Systems is an IT managed services company. Founded in 1993, the team focuses on IT managed services and Cybersecurity.
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UndisclosedUndisclosed50 - 249West Hartford, CT
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VIAcode, a cloud consulting & SI and IT managed services company, was established in 2001. The agency provides cloud consulting & SI and IT managed services, and is midsize.
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$1,000+$100 - $149 / hr10 - 49Hartford, CT
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Commprise is an IT managed services company. They were founded in 2010, and their services include IT managed services and Cybersecurity.
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UndisclosedUndisclosed50 - 249Berlin, CT
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ComTec Solutions, a Cybersecurity and IT managed services company, was founded in 1995. The team focuses on Cybersecurity and IT managed services and is in Rochester, New York and Berlin,
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$1,000+$150 - $199 / hr10 - 49West Hartford, CT
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Sentium Tech is an IT managed services company. They were founded in 1998 and focus on IT managed services and Cybersecurity.
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UndisclosedUndisclosed10 - 49Glastonbury, CT
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Founded in 2005, Vancord is a small Milford, Connecticut-based Cybersecurity and IT managed services company. Their team offers Cybersecurity and IT managed services.
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UndisclosedUndisclosed10 - 49Manchester, CT
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Encompass IT Solutions, LLC is an IT managed services and Cybersecurity company established in 2015. The agency provides IT managed services and Cybersecurity.
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$1,000+Undisclosed2 - 9West Hartford, CT
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Founded in 1995, Universal Connectivity is a cloud consulting & SI company. The team offers cloud consulting & SI and unified communications consulting & SI.
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UndisclosedUndisclosed10 - 49Hartford, CT
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VISTECH is an IT managed services company. Headquartered in Hartford, Connecticut, the firm specializes in IT managed services and Custom Software Development.
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UndisclosedUndisclosed10 - 49Hartford, CT
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IT Direct, an IT managed services and IT strategy consulting company, is located in Hartford, Connecticut. The team focuses on IT managed services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Rocky Hill, CT
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Endecom Business I.T. Solutions, an IT managed services and IT strategy consulting company, is in Rocky Hill, Connecticut. The team provides IT managed services and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Rocky Hill, CT
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ADNET Technologies is an IT managed services company established in 1991. The team provides IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Hartford, CT
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EVERNET, an IT managed services and IT strategy consulting company, is located in Hartford, Connecticut. They provide IT managed services and IT strategy consulting and were founded in 2007.
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$1,000+$25 - $49 / hr10 - 49West Hartford, CT
Services provided
CRM consulting and SI company RevSolutions was established in 2023. The team specializes in CRM consulting and SI and IT managed services.
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$5,000+$50 - $99 / hr10 - 49East Hartford, CT
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Headquartered in East Hartford, Connecticut, TAB Computer Systems, Inc. Is a small IT managed services company. Their services include IT managed services and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Rocky Hill, CT
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Global Help Desk Services, Inc. , a telephone answering service, was founded in 2002. The firm offers Call Center Services and IT managed services, and is midsize.
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UndisclosedUndisclosed10 - 49Glastonbury, CT
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Kelser Corporation is a small IT managed services company in Glastonbury, Connecticut. Their services include IT managed services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Bristol, CT
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Computer Development Systems is an IT managed services company established in 1981. The team offers IT managed services and IT strategy consulting.
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$50,000+$25 - $49 / hr250 - 999New Haven, CT
Services provided
See all 25 projectsBoston Technology Corporation is a provider of Managed IT Services, specializing in AI-driven solutions and Google Cloud infrastructure management. Clients commend their profound understanding of AI technology, seamless project management, and adaptability, with 100% of reviews highlighting timely delivery and effective communication. Their ability to scale resources efficiently is particularly noted.
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UndisclosedUndisclosed10 - 49Wallingford, CT
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In Wallingford, Connecticut, Systems Integration, Inc. Is a small IT managed services company. The team offers IT managed services and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Waterbury, CT
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Software development firm and IT managed services company Quality Data Service Inc is located in Waterbury, Connecticut. They offer Custom Software Development and IT managed services.
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UndisclosedUndisclosed10 - 49Westfield, MA
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NetLogix, an IT managed services company, focus on IT managed services and Cybersecurity. They were established in 2004.
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UndisclosedUndisclosed10 - 49Hartford, CT
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Triton Technologies is an IT managed services company. They provide IT managed services and Cybersecurity and were launched in 2001.
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$5,000+$100 - $149 / hr2 - 9Hartford, CT
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BioInfo Systems is a small IT managed services company established in 1995. Their services include IT managed services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Middletown, CT
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Tri-Com Consulting Group is a Corporate Training & Coaching company. Located in Middletown, Connecticut, their team offers Corporate Training & Coaching and IT managed services.
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UndisclosedUndisclosed10 - 49Cromwell, CT
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Based in Cromwell, Connecticut, The Computer Company, Inc. Is an IT strategy consulting company. The team provides IT strategy consulting and Cybersecurity.
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UndisclosedUndisclosed50 - 249Shelton, CT
Services provided
See all 1 projectsFlagship Networks, Inc. is an IT services provider specializing in infrastructure revamping, email system conversions, and ongoing system support. The reviews indicate a strong, longstanding relationship with clients, highlighting effective collaboration and minimal service disruption. While 100% of the feedback is positive, one area for improvement noted by a client is the need for increased knowledge transfer in system support.
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UndisclosedUndisclosed2 - 9Glastonbury, CT
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Grey Matter Technologies is an IT strategy consulting company. The Glastonbury, Connecticut-based company was founded in 1997. Their services include IT strategy consulting and cloud consulting &
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UndisclosedUndisclosed2 - 9Bloomfield, CT
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Code Blue is an IT strategy consulting company established in 2022. The company provides IT strategy consulting and BI & big data consulting & SI, and is small.
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UndisclosedUndisclosed2 - 9Avon, CT
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Based in Avon, Connecticut, Sund Technologies, LLC is a small IT strategy consulting company. Their services include IT strategy consulting and Cybersecurity.
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$5,000+$150 - $199 / hr10 - 49Trumbull, CT
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See all 7 projectsKyber Security is a Managed IT Services provider specializing in IT support services, cybersecurity, and outsourced IT management. Across various reviews, clients consistently praise their knowledgeable and professional team, timely project delivery, and responsiveness to needs. Approximately 100% of reviewers highlighted their expertise and value for cost. Kyber Security effectively partners with clients to enhance their IT infrastructure and security posture.
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UndisclosedUndisclosed10 - 49Southington, CT
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Established in 1983, Connecticut Computer Service is a small Southington, Connecticut-based IT managed services company. Their team provides IT managed services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Cheshire, CT
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Vista IT Solutions is an IT managed services company. Headquartered in Cheshire, Connecticut, the agency provides IT managed services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Springfield, MA
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CROCKER is an answering service company. They focus on Call Center Services and IT managed services and were founded in 1963. The agency is based in Springfield, Massachusetts.
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List of the Top 5 Hartford IT MSPs
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$10,000+$150 - $199 / hr250 - 999Hartford, CT
Ability to deliver
31.4/40.020/20 Reviews6.2/10 Clients & Experience5.1/10 Market PresenceService focus
40% IT Managed Services60% Other -
$1,000+$50 - $99 / hr50 - 249Hartford, CT
Ability to deliver
29.6/40.020/20 Reviews5.4/10 Clients & Experience4.2/10 Market PresenceService focus
10% IT Managed Services90% Other -
$5,000+$150 - $199 / hr10 - 49Southington, CT
Ability to deliver
24.2/40.017/20 Reviews2.2/10 Clients & Experience5.1/10 Market PresenceService focus
30% IT Managed Services70% Other -
Undisclosed$50 - $99 / hr2 - 9New Britain, CT
Ability to deliver
19.2/40.015.8/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
40% IT Managed Services60% Other -
$5,000+$150 - $199 / hr50 - 249Hartford, CT
Ability to deliver
33.8/40.019.6/20 Reviews8.3/10 Clients & Experience6/10 Market PresenceService focus
40% IT Managed Services60% Other -
$5,000+$100 - $149 / hr10 - 49East Windsor, CT
Ability to deliver
5.8/40.00/20 Reviews1.8/10 Clients & Experience4/10 Market PresenceService focus
60% IT Managed Services40% Other -
$5,000+$150 - $199 / hr10 - 49Windsor, CT
Ability to deliver
4.4/40.00/20 Reviews0.3/10 Clients & Experience4.1/10 Market PresenceService focus
70% IT Managed Services30% Other -
UndisclosedUndisclosed50 - 249West Hartford, CT
Ability to deliver
4.2/40.00/20 Reviews0/10 Clients & Experience4.2/10 Market PresenceService focus
50% IT Managed Services50% Other -
$5,000+Undisclosed1,000 - 9,999Hartford, CT
Ability to deliver
10.2/40.00/20 Reviews3.4/10 Clients & Experience6.7/10 Market PresenceService focus
10% IT Managed Services90% Other -
$1,000+$100 - $149 / hr10 - 49Hartford, CT
Ability to deliver
4.1/40.00/20 Reviews0/10 Clients & Experience4.1/10 Market PresenceService focus
60% IT Managed Services40% Other -
UndisclosedUndisclosed50 - 249Berlin, CT
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% IT Managed Services50% Other -
$1,000+$150 - $199 / hr10 - 49West Hartford, CT
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
60% IT Managed Services40% Other -
UndisclosedUndisclosed10 - 49Glastonbury, CT
Ability to deliver
4.1/40.00/20 Reviews0/10 Clients & Experience4.1/10 Market PresenceService focus
50% IT Managed Services50% Other -
UndisclosedUndisclosed10 - 49Manchester, CT
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
50% IT Managed Services50% Other -
$1,000+Undisclosed2 - 9West Hartford, CT
Ability to deliver
8.9/40.00/20 Reviews5/10 Clients & Experience3.9/10 Market PresenceService focus
15% IT Managed Services85% Other -
$1,000+Undisclosed10 - 49Vernon, CT
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% IT Managed Services60% Other -
$1,000+$200 - $300 / hr10 - 49Naugatuck, CT
Ability to deliver
30.7/40.016.6/20 Reviews9.9/10 Clients & Experience4.2/10 Market PresenceService focus
50% IT Managed Services50% Other -
UndisclosedUndisclosed10 - 49Hartford, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% IT Managed Services50% Other -
UndisclosedUndisclosed10 - 49Hartford, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% IT Managed Services50% Other -
UndisclosedUndisclosed10 - 49Rocky Hill, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% IT Managed Services50% Other
Hartford IT Managed Services FAQs
Working with a local MSP means faster on-site support when hardware fails or compliance audits loom. Hartford firms also understand Connecticut’s strict data-privacy rules and industry regulations in insurance, healthcare, and advanced manufacturing.
Whether your office is downtown or in nearby West Hartford, a local partner can visit in person, coordinate with regional ISPs, and even recommend technology tax incentives specific to the state.
Most Hartford MSPs price monthly retainers between $125 – $175 per user, translating to roughly $1,500 – $7,000 per month for a 10–40 person company. Project-based engagements—such as a one-time network overhaul—often range from $10,000 – $50,000.
Costs trend slightly below Boston rates yet higher than some national remote providers, reflecting Hartford’s moderate cost of living and specialized compliance expertise.
Local providers frequently support a variety of brands and businesses thanks to the region’s unique economic mix. Clients can expect to find teams with experience in:
- Insurance and financial services
- Healthcare and life sciences
- Manufacturing and Industry 4.0 operations
- Higher education (e.g., UConn, Trinity College)
- Professional services and legal firms
Many MSPs also maintain partnerships with insurers’ tech incubators like Upward Labs, giving them firsthand experience with emerging insuretech stacks.
- Map your critical needs—24/7 help desk, hybrid-cloud management, or cybersecurity.
- Review Clutch ratings and request references from clients in similar verticals.
- Confirm the provider’s local staffing model and average onsite response time.
- Examine SLAs for uptime guarantees, ticket resolution metrics, and compliance coverage (HIPAA, SOC 2, etc.).
- Meet the team that will handle your account; Hartford firms vary from 5-person boutiques to 100-plus regional players.
Your tech is important to keep the business running smoothly at all times. Find a reliable team by browsing through Clutch's vetted directories and leveraging the resources we prepared.
- “One-size-fits-all” packages with no room for Hartford-specific compliance clauses
- No mention of disaster-recovery testing despite New England’s storm risks
- Limited bench depth (one or two engineers) yet promises of 24/7 coverage
- Reluctance to provide local client references or audited SOC 2 reports
- Pushy upsells on hardware that tie you to a single vendor without flexibility
Never ignore these red flags, even if the service provider promises enticing results or fees. Make sure to avoid these warning signs as soon as you spot them.