Top IT Managed Service Providers in Hartford
Hartford may be known as the Insurance Capital of the World, but its mid-sized businesses and rising startups also depend on rock-solid technology. From Parkville’s makerspaces to the corporate campuses of Aetna and Travelers, organizations across the city rely on managed service providers (MSPs) to keep networks secure, cloud workloads humming, and end-users productive.
Clutch simplifies your search by collecting in-depth client reviews, verifying each MSP’s credentials, and ranking firms by proven performance. Use the filters on this page to narrow partners by hourly rate, industry focus, team size, or even specific tools like Microsoft 365 or AWS.
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197 Companies
List of the Top Hartford IT MSPs
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Featured
What are Featured Providers?
$5,000+$150 - $199 / hr50 - 249Serves Hartford, CTServices provided
50% IT Managed Services25% Custom Software Development25% CybersecuritySee all 54 projectsBit by Bit Computer Consultants is a reputable provider of Managed IT Services, specializing in outsourced IT support and cybersecurity across various sectors. Their clients consistently praise the company for its rapid ticket resolution and effective project management. With a strong focus on communication and customer satisfaction, Bit by Bit Computer Consultants receives overwhelmingly positive feedback, with over 90% of reviews highlighting their reliability and professional approach to IT management and support services.
Reviews mention Efficient
Client feedback regarding Bit by Bit Computer Consultants highlights their efficiency in addressing IT needs and problem resolution. Clients frequently noted their prompt responses and timely delivery of services. For instance, one client praised their 'promptness and efficiency in fixing problems,' while another mentioned that 'any minor problem is dealt with right away.' Overall, the sentiment reflects a strong appreciation for their efficient management and support, contributing positively to clients' operational effectiveness.-
Managed IT Services for Design & Production Company
5.0 Jun 7, 2023I’m impressed with Bit by Bit Computer Consultants’ promptness and efficiency in fixing problems — they’re amazing. They always meet deadlines. We communicate via email, and they use Splashtop SOS to log onto our computers remotely.
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IT Services for Civic and Social Organization
5.0 Aug 24, 2022I don’t have quantifiable metrics, but our staff can now work much more efficiently thanks to Bit by Bit’s work. Thanks to their ticketing system, we can connect with them individually. They’ve made it much easier to manage our problems.
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Managed IT Services & Cybersecurity for Waste Disposal Co
5.0 Jan 10, 2025Environment is reliable and efficient. Any minor problem is dealt with right away. Everything is handled in a timely manner while being, professional and efficient.
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Managed IT Services for Nonprofit Film Institute
5.0 Jun 10, 2019Internally, we’re very pleased with the caliber of service they provide. We are thrilled that both our day-to-day needs and long-term maintenance objectives are being met efficiently.
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Cybersecurity & Software Development for Marketing Company
5.0 Aug 13, 2020They’re very good with project management. Bit by Bit has developed their internal system, which allocates any types of meeting and meeting notes. They’re very efficient and able to keep track of their hours and our conversations. Anytime a scope of work requires a timeline of more than two weeks, they’ll create a detailed one and share it with us, allocating the proper resources with specifics.
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1 of 2 reviews are 5 stars2 new reviews for IT Managed Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client reviews for Bit by Bit Computer Consultants reflect a highly positive sentiment, highlighting their effective managed IT services and strong communication. Clients noted significant improvements in ticket resolution times and overall infrastructure management, with one client praising their proactive approach to cybersecurity training. Both clients emphasized the team's commitment to meeting deadlines and budgets, with no reported areas for improvement. The feedback underscores a strong partnership ethos, encouraging potential clients to trust in their capabilities.Was this helpful?
Industry Experience
Bit by Bit Computer Consultants has received positive feedback across various industries, including automotive, legal, education, non-profit, and financial services. Clients commend their expertise in managed IT services, cybersecurity, and cloud migrations. In the automotive sector, they efficiently streamlined IT infrastructure; in legal, they modernized network systems; while in education, they improved IT support for remote operations. Overall, clients appreciate their responsiveness, communication, and ability to tailor solutions, suggesting they are well-suited for businesses needing comprehensive IT support.
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Financial services Non-profit Restaurants Environmental Services Medical Research Consulting Manufacturing Other Industry Wellness & Fitness Business services Advertising & marketing Hospitality & leisure Food & Beverages Motion Pictures & Film Design Engineering Education Automotive Nonprofit Arts, entertainment & music Construction Legal Pharmaceuticals HealthcareWas this helpful?
1 Hartford-based review for IT Managed Services in past 6 months$50,000 – $199,999 avg. project cost for IT Managed Services services in HartfordRead Similar ReviewsIT Managed Services project highlight
Managed IT Services & Cybersecurity for Engineering Company
5.0 — Bit by Bit Computer Consultants provided managed services and cybersecurity for an engineering company. The team dove deep into the client's environment, including infrastructure, backend servers, Read moreWas this helpful?
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CETech
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$10,000+$150 - $199 / hr10 - 49Serves Hartford, CTServices provided
50% IT Managed Services50% CybersecuritySee all 6 projectsCETech is a Managed IT Services provider that excels in offering IT management, support, and cybersecurity solutions. Across their reviews, 100% of clients commend their proactive management, responsiveness, and tailored solutions. Clients also appreciate their ability to maintain IT infrastructure, manage IT security, and ensure operational efficiency, with multiple reviews highlighting their excellent communication and problem-solving capabilities.
Reviews mention Efficient
Clients consistently highlight CETech's efficiency in managing IT services, with one client noting a 95% success rate in immediate problem resolution, minimizing downtime. The team is praised for their quick response times and effective communication, as demonstrated by a client's experience of receiving timely replies to after-hours emails. Overall, the sentiment is overwhelmingly positive, indicating that CETech not only meets but often exceeds client expectations, thereby enhancing operational efficiency.-
Managed IT Services & Cybersecurity for Insurance Agency
5.0 May 6, 2025Overall, CETech has exceeded our expectations, and we can rely on them. The team helps with our efficiency. When we call, 95% of the time they go in, handle the problem, and fix it immediately, so we don't have any downtime. We don't have to figure anything out.
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5 of 5 IT Managed Services reviews are 5 stars5 new reviews for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 5 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Battery R&D Company
5.0 — CETech provides ongoing IT support for a battery R&D company. The team helps with connectivity, servers, and laptops. CETech also works with the client on testing equipment, which includes old Read moreWas this helpful?
Industry Experience
CETech has received positive feedback across various industries, including Construction, Government, Financial Services, Sports, Manufacturing, and R&D. Clients commend CETech's expertise in IT infrastructure management, cybersecurity, and responsiveness. In Construction and Government, they excel in IT support and security solutions. In Financial Services, their transition to cloud-based systems is highlighted. The Sports sector praises their proactive management, while Manufacturing clients appreciate their compliance and security efforts. Overall, CETech is recognized for its strong communication and ability to adapt to diverse industry needs.
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Construction Government Financial services Sports Other Industry ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with CETech's pricing, noting it as competitive and fitting within their budgets. One client highlighted that CETech offered the best price for their required services, while another emphasized the good value for cost, especially when compared to previous providers. Overall sentiment reflects appreciation for CETech's transparent pricing and the quality of service received, with no significant complaints regarding costs, suggesting strong value for money.Was this helpful?
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Featured
What are Featured Providers?
$5,000+$150 - $199 / hr1,000 - 9,999Serves Hartford, CTServices provided
70% IT Managed Services10% AI Consulting10% Cybersecurity +1 service10% IT Strategy ConsultingSee all 93 projectsIntegris is a Managed IT Services provider offering a range of outsourced IT support, including cybersecurity, IT infrastructure management, and cloud services. The company is praised for its proactive IT management, responsive support, and high-quality team, with approximately 90% of reviewers highlighting their quick response times and effective problem-solving. Integris consistently meets project deadlines and budget expectations, ensuring client satisfaction and enhanced IT operations.
Reviews mention Timely
Integris consistently demonstrates a strong commitment to timeliness in their service delivery, as highlighted by several clients. One client noted, 'Integris is always on time. If they use project management tools, they use them internally,' emphasizing their punctuality. Another client praised their responsiveness, stating, 'I can't remember a single time when it's been more than 2 or 3 hours after putting in a ticket that they've reached back out to us.' Overall, clients express high satisfaction with Integris's ability to meet deadlines and address issues promptly.-
IT Services & Cybersecurity for Medical Equipment Company
5.0 Aug 30, 2024Integris delivers work on time and on budget and has great communication with us via email and Zoom. We recently had a project kick-off call on Zoom with project managers and other teammates responsible. We receive routine updates through email and calls if needed.
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Managed IT Services for Claims Management Solutions Co
4.5 Aug 27, 2024Integris delivers on time and on budget, and they communicate well with us. Whenever we need something, we send an email to their provided addresses, which then goes into a ticketing system on their end. Everything is communicated through email and phone calls, but it's tracked through that system.
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Managed IT & Cloud Services for Church
5.0 Aug 20, 2024Moreover, their timeliness and follow-through are excellent. Our staff appreciates the layman's mentality they bring to the table to communicate with us. Integris is always on time. If they use project management tools, they use them internally, so we don't have visibility. Still, they lay out a project plan for every project, and we have the opportunity to review it and agree on it.
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Managed IT Services for Healthcare Clinic
5.0 Aug 15, 2024Integris delivers work on time and is very responsive. I have never been unhappy with a request's outcome. Depending on the priority of my request, I can open a ticket via phone or email.
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Cybersecurity & Managed IT Services for Nonprofit Org
5.0 Aug 9, 2024Integris delivers work on time and on budget and communicates well with us through phone calls and emails. The team creates a support ticket after we send email.
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More responsive than most other service providers
Get in TouchIntegris is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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1 of 1 Hartford-based review is 5 stars$200,000 – $999,999 avg. project cost for IT Managed Services services in HartfordRead Similar ReviewsIT Managed Services project highlight
Managed IT & Cybersecurity Services for BioTech Tools Co
5.0 — Integris provides managed IT and cybersecurity services for a biotechnology tools company. The team's work includes user support, security testing, and managing the client's IT infrastructure. Read moreWas this helpful?
$1,000+$25 - $49 / hr50 - 249Serves Hartford, CTServices provided
80% IT Managed Services10% Cloud Consulting & SI10% CybersecuritySee all 12 projectsCorporate Technologies is a Managed IT Services provider offering comprehensive IT Support Services, including server management, cybersecurity, and technical assistance. Overall feedback is highly positive, with clients praising their responsiveness, professionalism, and ability to efficiently resolve issues, as reflected in over 90% of reviews. Their commitment to customer satisfaction and strategic IT management makes them a trusted and reliable IT partner.
Reviews mention Team players
Clients consistently highlight Corporate Technologies as exceptional team players, noting their commitment to partnership and proactive communication. One client emphasized their hands-on approach, stating they 'never hesitate to come onsite and work with our team,' ensuring efficient problem resolution. Another client praised their swift response times and meticulous planning, enhancing operational continuity. Overall, feedback reflects a strong sentiment of reliability and dedication, positioning Corporate Technologies as a trusted extension of their clients' teams.-
IT Managed Services for Medical Foundation
4.5 Oct 16, 2025What stands out most about Corporate Technologies is the level of partnership and commitment they bring to our organization. They don’t operate like a typical vendor—they consistently go above and beyond to support our mission. When issues arise, they never hesitate to come onsite and work hands-on with our team, ensuring problems are solved efficiently and with care. What truly sets them apart is their willingness to invest in our community impact; they volunteer their staff and resources to support major nonprofit events like Giving Hearts Day, demonstrating that they believe in our work as much as we do.
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0 of 1 reviews is 5 stars1 new review for IT Managed Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Corporate Technologies, highlighting their effective IT assistance and server management. One client noted significant improvements in efficiency through successful cloud migration and enhanced communication systems. The team's patience and proactive solution recommendations were particularly praised. Overall, the sentiment is overwhelmingly positive, with no reported areas for improvement, indicating a strong alignment between client needs and the services provided.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight the excellent value for money provided by Corporate Technologies, noting their pricing fits within budget constraints while delivering high-quality services. One client remarked on their 'good value for cost' and 'great culture fit,' while another emphasized their 'pricing fit our budget.' Overall sentiment is positive, with many clients expressing satisfaction with the responsive service and effective solutions received, making Corporate Technologies a trusted partner for IT needs.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+$100 - $149 / hr250 - 999Serves Hartford, CTServices provided
50% IT Managed Services40% Cybersecurity10% Unified Communications Consulting & SISee all 72 projectsTPx Communications is a Managed IT Services provider specializing in IT Support Services and Outsourced IT Management. Reviews indicate a high level of satisfaction with their services, particularly in cybersecurity, network management, and phone systems, with a focus on value and responsiveness. Approximately 90% of reviewers highlight their competitive pricing and professionalism, while 80% note the effectiveness of their communication and project management.
Reviews mention Great project management
Clients consistently praised TPx Communications for their exceptional project management capabilities. One client noted their responsiveness and timely delivery, stating they delivered everything on schedule and within budget. Another emphasized their proactive communication, receiving regular updates and reports. Overall, the sentiment reflects a strong appreciation for TPx's diligent management approach, with multiple clients expressing satisfaction and noting no areas for improvement in this regard.-
Communication Lines Update for Public Safety Organization
4.0 Apr 6, 2023TPx Communications were great with project management; they delivered everything on time and within budget and were communicative. We had an overall positive partnership with them without any problems regarding responsiveness and punctuality.
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Data Center Development for PropTech Company
4.0 Apr 5, 2023They've demonstrated great project management. Email and Messaging App were the primary forms of communication.
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VoIP Telephone System Dev for Financial Software Provider
5.0 Dec 15, 2022As mentioned, this was a small project but the workflow and co-operation was first class. The project was well delivered and on time.
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Cybersecurity Services for Organic Fertilizer Company
5.0 Jan 13, 2022TPx Communications is on top of their project management game — we’re a small crew, and they’ve been patient with collaborating with us and educating our members. We’re most impressed with their systematic and timeline-oriented approach.
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Cybersecurity Training for Nonprofit Organization
5.0 Dec 22, 2021TPx Communications has performed very well in terms of project management. They schedule every task beforehand and regularly get in touch with me.
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Industry Experience
TPx Communications has received positive feedback across various industries, including healthcare, education, and retail. Clients praised their expertise in cybersecurity, voice over IP services, and network management. In healthcare, they improved phone systems and cyber safety; in education, they enhanced network functionality and security protocols. Overall sentiment indicates a strong reputation for responsiveness and value, making them a solid choice for organizations in healthcare, education, non-profits, and retail seeking reliable IT solutions.
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Business services Telecommunications Home Services Food & Beverages Medical Non-profit Nonprofit Transportation Government Utilities Software Construction Real estate Other Industry Financial services Legal Research Consumer Products Arts, entertainment & music IT Services Restaurants Energy & natural resources Agriculture Retail Healthcare Education Advertising & marketing ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on TPx Communications indicates a strong overall sentiment regarding their cost-effectiveness and value for money. Many clients highlighted that TPx provided good value for the cost, with specific mentions of significant cost savings through streamlined services and effective solutions. One client noted, "TPx worked around our busy schedules and identified cost-saving opportunities throughout the process," while another appreciated that their pricing fit their budget. Overall, TPx is seen as a reliable partner that delivers quality services without compromising on affordability.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 3 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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$10,000+$150 - $199 / hr250 - 999Hartford, CT
Services provided
40% IT Managed Services30% Custom Software Development30% CybersecuritySee all 23 projectsCompassMSP is a Managed IT Services provider specializing in comprehensive IT support, infrastructure management, and strategic IT guidance. The company has received overwhelmingly positive feedback, with over 95% of reviewers noting strong communication, proactive support, and timely delivery of services. Clients frequently commend CompassMSP for their expertise in IT management, responsiveness, and ability to tailor solutions to specific business needs.
Reviews mention Reliable
The feedback indicates a strong sentiment of reliability regarding BlackPoint IT. A client noted, 'They have been the most reliable and responsive IT firm I have ever dealt with,' highlighting their consistent performance. Additionally, they delivered all project components on time and effectively addressed a minor issue within hours, further reinforcing their reputation for dependability. Overall, the client expressed complete satisfaction, with no identified areas for improvement.-
Cybersecurity for Electrical Wholesale Distributor
5.0 May 27, 2025They delivered, installed, and configured everything as quoted on time. We had one small issue and had the issue configured out in a couple of hours. They have been the most reliable and responsive IT firm I have ever dealt with.
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0 of 1 IT Managed Services reviews are 5 starsUnknown avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
Managed IT & AI Governance Services for Mktg Agency
5.0 — CompassMSP provides managed IT solutions, professional services, AI governance, and Microsoft services for a marketing agency. Read moreWas this helpful?
Industry Experience
CompassMSP has demonstrated expertise across the legal, electric, and hospitality industries. In the legal sector, they excel in security and compliance, providing reliable IT support. Their work with electric firms emphasizes timely project delivery and effective communication. In hospitality, their ongoing IT services are marked by responsiveness and expert assistance. Overall, feedback reflects strong reliability and a proactive approach, making CompassMSP a suitable partner for clients in these sectors.
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Legal Electric Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CompassMSP's competitive pricing and strong value for money, with feedback noting that their services fit within budget constraints while delivering high-quality outcomes. One client emphasized the company's 'good value for cost,' while another praised their 'very limited downtime' and 'efficient' support. Overall, the sentiment towards CompassMSP's pricing structure is positive, indicating satisfaction with the financial investment relative to the quality of service received.Was this helpful?
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$10,000+$50 - $99 / hr50 - 249Hartford, CT
Services provided
10% IT Managed Services10% AI Consulting10% AI Development +7 services10% Custom Software Development10% Enterprise App Modernization10% Generative AI10% Mobile App Development10% UX/UI Design10% Web Design10% Web DevelopmentSee all 26 projectsSoftDoes specializes in developing custom operational platforms to streamline and optimize internal workflows across diverse industries, including education, manufacturing, and technology. Feedback from their clients is overwhelmingly positive, with approximately 100% of reviewers highlighting their ability to tailor solutions to fit specific business needs and improve operational efficiency. Common themes include their practical approach, responsiveness, and ability to reduce manual coordination by 25-35%, demonstrating significant time savings and process improvements.
17 of 17 reviews are 5 stars$10,000 – $49,000 avg. project costRead 17 Recent ReviewsReviewed 17 times in the past 6 months
Recent reviews of SoftDoes reflect a strong overall sentiment of satisfaction among clients, highlighting their ability to streamline operations and improve efficiency. Clients praised the company's responsiveness and adaptability, noting significant decreases in manual coordination time—up to 39%—and improved project visibility. Specific feedback emphasized SoftDoes' keen understanding of operational needs, resulting in tailored solutions that enhance user experience. Areas for improvement were minimal, with most clients expressing high confidence in SoftDoes as a reliable technical partner.Was this helpful?
Industry Experience
SoftDoes demonstrates strong expertise across various industries, including Cleaning, Manufacturing, Medical, Information Technology, Financial Services, Energy & Natural Resources, Advertising & Marketing, Non-Profit, Real Estate, eCommerce, and Dental. Clients commend SoftDoes for their ability to streamline operations, reduce manual coordination, and implement tailored digital solutions. Overall, feedback indicates high satisfaction with their responsiveness, project management, and commitment to aligning with specific industry needs, making them an ideal partner for organizations seeking operational efficiency improvements.
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Education eCommerce Healthcare Real estate Non-profit Dental Information technology Construction Advertising & marketing Energy & natural resources Financial services Other industriesWas this helpful?
More responsive than most other service providers
Get in TouchSoftDoes is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (50)Hartford, CT
100 Pearl Street
Hartford, CT 061032 - 5
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Featured
What are Featured Providers?
$10,000+$150 - $199 / hr250 - 999Serves Hartford, CTServices provided
50% IT Managed Services50% CybersecuritySee all 1 projectsRed River is an IT services company specializing in cloud migration and strategic IT solutions. Based on client feedback, 100% express satisfaction with their work, praising their responsiveness, diligence, and effective training sessions. The company is noted for its commitment to best practices and genuine interest in client success, with no negative feedback reported.
Industry Experience
Red River demonstrates expertise in the IT sector, particularly in cloud migration for organizations such as American Farmland Trust. Feedback indicates strong project management, responsiveness, and a focus on best practices. Clients appreciate their thorough discovery phases and tailored solutions, leading to enhanced operational efficiency and staff satisfaction. Overall sentiment is highly positive, making Red River a suitable partner for businesses seeking cloud-based IT solutions across diverse industries.
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Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with Red River's cost and value for money, noting that their investment of approximately $100,000 yielded significant improvements in operational efficiency and staff morale. One client highlighted the company's responsiveness and commitment to best practices, stating that they were consistently held accountable to deadlines. Overall, the sentiment reflects a strong belief that the services provided justify the costs incurred, reinforcing Red River's position as a valuable IT partner.Was this helpful?
$5,000+$200 - $300 / hr10 - 49Serves Hartford, CTServices provided
25% IT Managed Services25% Cloud Consulting & SI25% Cybersecurity +1 service25% IT Strategy ConsultingSee all 3 projectsDatalink Networks Inc. is a Managed IT Services provider excelling in IT infrastructure improvements, IT Management, and IT Support Services. With a 100% positive feedback rate across reviews, clients commend their proactive support, rapid response, and effective problem-solving capabilities. Their technical expertise and commitment to exceptional service make them a reliable partner for outsourced IT management.
Reviews mention Exceptional results
Client feedback reflects an exceptional sentiment regarding Datalink Networks Inc.'s services, highlighting their ability to resolve complex issues swiftly. One client noted their 'headspinningly fast, competent service' and praised their proactive approach in anticipating implementation difficulties. The project was completed ahead of schedule, with the client feeling prioritized throughout the process. Overall, the feedback underscores a strong satisfaction with the outcomes achieved, demonstrating the company's commitment to delivering outstanding results.-
Barracuda Setup for Nonprofit Professional Association
5.0 Nov 5, 2025They doggedly solved interface issues and politely worked with our non-techie staffer to bring about a smoothly functioning implementation of Barracuda email service protection of all our user accounts. They made us feel like the #1 client for those days as they resolved all issues. Everything was up and running faster than they (and we) expected. Their willingness to quickly find solutions to every unexpected difficulty was impressive. They proved they could anticipate causes of implementation difficulties and had solutions in minutes. Headspinningly fast, competent service.
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3 of 3 IT Managed Services reviews are 5 stars3 new reviews for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Seafood Company
5.0 — Datalink Networks Inc. transformed a seafood company's IT infrastructure to make it more secure and resilient. Tasks included rebuilding the network infrastructure, implementing security, and Read moreWas this helpful?
Industry Experience
Datalink Networks Inc. has received positive feedback across various industries, including nonprofit (U.S. Intelligence Community), healthcare (Orthopedic Clinic), and food & beverage (seafood distribution). Clients praised their proactive problem-solving, rapid response times, and high availability in supporting IT infrastructure enhancements. The overall sentiment reflects strong expertise in delivering secure and resilient IT solutions, making them a suitable partner for businesses seeking reliable IT support in these industries.
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Nonprofit Food & BeverageWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Datalink Networks Inc. as offering excellent value for money, highlighting their responsiveness and problem-solving capabilities. One client noted their 'headspinningly fast, competent service' during a complex implementation, while another emphasized the immediate effectiveness of their infrastructure upgrades. Overall, feedback reflects satisfaction with the cost relative to the exceptional service provided, with no significant areas for improvement mentioned.Was this helpful?
$5,000+Undisclosed50 - 249Serves Hartford, CTServices provided
70% IT Managed Services15% Cybersecurity15% IT Strategy ConsultingSee all 17 projectsLayerCake Technologies specializes in providing Managed IT Services and IT Support Services. The company consistently receives positive feedback for its exceptional customer service and expertise, with 100% of reviewers highlighting their responsiveness and technical prowess. Clients appreciate their seamless project management and commitment to quality, with Total Networks cited as a transformative partner in IT infrastructure and management.
Reviews mention Attentive
Client feedback highlights the attentive nature of LayerCake Technologies, with specific praise for their immediate responsiveness to needs. One client noted, "They’re always attentive to our needs" and emphasized how they resolved a laptop glitch within five minutes during a critical moment. Another client appreciated their full attention during an IT migration, ensuring a smooth transition. Overall, sentiment reflects a strong satisfaction with the company's commitment to client needs and timely support.-
Managed IT Services for Law Firm
5.0 Dec 9, 2021They’re always attentive to our needs. In fact, whenever we have an emergency, they drop everything they’re working on, and they take care of everything for us. For example, I had an attorney who was in mediation on Monday and her computer suddenly had a laptop glitch. When I called Total Networks, they resolved the issue within five minutes.
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Managed IT Services for Medical Clinic
5.0 Mar 13, 2025Total Networks service from day one, with any staff member, in any department, has been outstanding. All questions and concerns are handled immediately. We trust in the knowledge they provide and continue to prove they are the best at what they do with every request we assign to them. I was impressed with how attentive and knowledgeable their employees were.
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14 of 14 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 14 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Insurance Agency
5.0 — Total Networks works as an insurance agency's MSP. They support all of the client's employees by implementing technical updates, conducting cybersecurity audits, and enabling them to access new Read moreWas this helpful?
Industry Experience
LayerCake Technologies has demonstrated strong expertise across various industries, including Medical, Financial Services, Real Estate, and Legal. Clients consistently praise their attentive service, effective project management, and ability to deliver seamless IT solutions. The Medical sector appreciates their smooth IT transitions, while Financial Services clients value their robust compliance and security measures. In Real Estate, their responsive support contributes to operational success, and Legal clients highlight their proactive maintenance and thorough understanding of industry needs. Overall, LayerCake is highly recommended for clients in these sectors seeking reliable IT partnerships.
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Medical Financial services Other industries Real estate LegalWas this helpful?
More responsive than most other service providers
Get in TouchLayerCake Technologies is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+$150 - $199 / hr50 - 249Hartford, CT
Services provided
40% IT Managed Services20% Cybersecurity20% IT Strategy Consulting +2 services10% Cloud Consulting & SI10% IT Staff AugmentationSee all 16 projectsCTS is a Managed IT Services provider specializing in IT Management and IT Support Services. With consistently high ratings, CTS is praised for their exceptional project management, customized solutions, and technical expertise, evident in their 100% positive feedback on responsiveness and collaboration. Their commitment to tailored IT solutions and robust support has earned them a reputation as a reliable partner in managing technology infrastructure and enhancing operational efficiency.
10 of 15 IT Managed Services reviews are 5 stars3 new reviews for IT Managed Services in past 6 months$200,000 – $999,999 avg. project costRead 15 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Services for School Network
5.0 — CTS has set up a school network's IT infrastructure to streamline IT processes across their schools. They've configured hardware, managed system integrations, and optimized performance for daily Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend CTS for providing good value for cost, highlighting its alignment with budgetary constraints and project goals. For instance, a CEO noted CTS as a 'good value for cost,' while a Director of IT praised their pricing fit within budget. Overall sentiment reflects satisfaction with the company's pricing structure, effective project management, and reliable service delivery, reinforcing the perception of CTS as a cost-effective partner in IT solutions.Was this helpful?
More responsive than most other service providers
Get in TouchCTS is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (6)Hartford, CT
750 Main Street, #100
Hartford, CT 061031
(860) 200-2286
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$5,000+$150 - $199 / hr10 - 49Southington, CT
Services provided
30% IT Managed Services40% Custom Software Development15% AI Consulting +1 service15% IT Strategy ConsultingSee all 2 projectsRealized Solutions Inc is a company specializing in Managed IT Services, offering expertise in IT Management and IT Support Services. Reviewers frequently highlight their impeccable timing and responsiveness, with 100% of the feedback being positive and noting the company's impressive personnel and strong alignment with client values.
2 of 2 reviews are 5 stars1 new review for IT Managed Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Realized Solutions Inc highlight strong client satisfaction, emphasizing their cooperative project management and effective communication. A CEO noted that their collaboration led to enhanced sales through customized catalog databases. Another client praised their impeccable timing and responsiveness while implementing an AI-driven SEO strategy. Overall, clients appreciate the company's alignment with their values, professional expertise, and the positive impact on their operations, indicating a high level of trust and satisfaction.Was this helpful?
1 of 1 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
Lead Management, SEO & Web Dev for Insurance Wholesaler
5.0 — Realized Solutions Inc provides lead generation, web development, and SEO for an insurance wholesaler. The team has developed multiple programs, including an AI SEO strategy, and provided web Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Realized Solutions Inc for their competitive pricing and overall value for money. One client noted that the pricing fit their budget while aligning with their values. Another highlighted that the company's implementations led to enhanced sales, signifying a strong return on investment. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided, with no reported areas for improvement regarding pricing.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Local clients describe Realized Solutions Inc as a cooperative partner skilled in software integration, website creation, and IT development. They value the company's proactive approach and the tangible results, such as improved sales and efficient data management.Read Local ReviewsWas this helpful?
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$5,000+Undisclosed1,000 - 9,999Hartford, CT
Services provided
10% IT Managed Services10% AI Development10% BI & Big Data Consulting & SI +7 services10% Cloud Consulting & SI10% Custom Software Development10% Executive Search10% Generative AI10% Recruiting10% Recruitment Process Outsourcing10% StaffingInsight Global, a big data analytics company, provides BI & big data consulting & SI and cloud consulting & SI. The firm is located in Atlanta, Georgia and Birmingham, Alabama.
Read moreMore responsive than most other service providers
Get in TouchInsight Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (63)Hartford, CT
185 Asylum St, 17th Floor
Hartford, CT 0610376 - 100
8554864057
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$1,000+Undisclosed10 - 49Vernon, CT
Services provided
40% IT Managed Services20% Cybersecurity15% Compliance Consulting +3 services15% IT Strategy Consulting5% Business Continuity Management5% Cloud Consulting & SIFounded in 2021, Brightworks IT is an IT managed services company. The firm offers IT managed services and Cybersecurity, and is small.
Read moreSee All Locations (5)Vernon, CT
1245 Hartford Turnpike, Suite B
Vernon, CT 060662 - 5
844-333-2948
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$1,000+$200 - $300 / hr10 - 49Naugatuck, CT
Services provided
50% IT Managed Services15% Cloud Consulting & SI15% IT Strategy Consulting +2 services10% IoT Development10% Other IT Consulting and SISee all 11 projectsNSI is a Managed IT Services provider delivering comprehensive IT support, including IT management and cybersecurity solutions. Among the reviews provided, a significant 100% highlight their exceptional customer service, responsiveness, and strategic capabilities. Clients commend NSI for their ability to handle complex IT requirements effectively, ensuring swift resolution of issues while fostering strong partnerships.
Industry Experience
NSI has garnered positive feedback across various industries, including Education, Energy & Natural Resources, Financial Services, Manufacturing, and non-profit sectors. Clients commend NSI for their strong IT expertise, responsiveness, and ability to adapt to client needs. The general sentiment is favorable, with organizations noting improved efficiency, stability, and customer service. NSI is particularly well-suited for growing organizations, offering managed IT services that support both immediate needs and strategic long-term planning.
Read All ReviewsSelect Industry to see insights
Manufacturing Financial services Education Nonprofit Energy & natural resources Healthcare SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on NSI reflects a strong sentiment regarding their value for money, with many noting that NSI provides excellent services at competitive prices. One client highlighted, 'Good value for cost,' while another emphasized that NSI's support has made their organization 'more efficient and safer in the area of cyber security.' Overall, clients consistently express satisfaction with the quality and responsiveness of NSI's services relative to their investment.Was this helpful?
6 of 6 Hartford-based reviews are 5 stars$200,000 – $999,999 avg. project cost for IT Managed Services services in HartfordRead Similar ReviewsHartford-based IT Managed Services project highlight
Computer Equipment Upgrade for Economic Dev Nonprofit
5.0 — NSI provides managed IT services for an economic development nonprofit organization. For this project, they've helped the client acquire and install new computers, as well as migrate the data from Read moreWas this helpful?
Review Rating from Clients
4.9/5.0
Quality
5.0
Schedule
4.9
Cost
4.6
Willing to Refer
4.9
Connecticut clients praise NSI for their comprehensive IT support, from hardware upgrades to cybersecurity, emphasizing their reliability and customer service. They value the company's strategic guidance and ability to handle complex projects across various organizations.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed50 - 249Serves Hartford, CTServices provided
35% IT Managed Services20% AI Consulting15% Cybersecurity +3 services10% Cloud Consulting & SI10% IT Strategy Consulting10% Unified Communications Consulting & SISee all 2 projectsInterlink Cloud Advisors, Inc. is a Managed IT Services provider offering comprehensive IT support, including network administration and 24/7 help desk services. They are highly rated, with 100% of reviewers highlighting their proactive and client-focused approach. Their expertise in Microsoft technologies and commitment to building strong client relationships distinguish them as a trusted partner in IT management.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback on Interlink Cloud Advisors, Inc. highlights their exceptional project management and strategic partnership approach. A CIO from Stoll Keenon Ogden noted their capability to deliver complex cloud solutions on time while maintaining clear communication and adaptability. The firm successfully modernized infrastructure, leading to significant cost savings and improved reliability. Clients appreciate Interlink's deep expertise and proactive guidance, although they suggest evolving towards a continuous advisory model for ongoing support.Was this helpful?
1 of 1 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
IT Managed Services & Consulting for Nonprofit Organization
5.0 — Interlink Cloud Advisors, Inc. provides managed IT services for a nonprofit organization. The team is responsible for network management, backup creation, help desk support, and IT consulting. Read moreWas this helpful?
Industry Experience
Interlink Cloud Advisors, Inc. has garnered positive feedback across diverse industries, notably in nonprofit and legal sectors. Clients commend their expertise in IT management, cloud solutions, and proactive customer engagement. The nonprofit sector values their commitment to fostering community relationships, while the legal industry highlights their strategic partnership approach, particularly in Microsoft cloud integration and cybersecurity. Overall, the sentiment is highly favorable, indicating strong alignment with organizations seeking reliable IT solutions and strategic advisory services.
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Nonprofit LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of Interlink Cloud Advisors, Inc. consistently express satisfaction with the company's cost-effectiveness and value for money. One client noted their engagement resulted in significant savings by consolidating underutilized systems, limiting budget growth to under 6%. Another client highlighted the company's ability to treat them as a priority despite being a smaller organization, praising their support and investment in client relationships. Overall, the feedback reflects strong sentiment regarding the company's pricing relative to the quality of service provided.Was this helpful?
Undisclosed$200 - $300 / hr50 - 249Serves Hartford, CTServices provided
60% IT Managed Services20% Cybersecurity10% Compliance Consulting +1 service10% IT Staff AugmentationSee all 4 projectsIntegritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.
Reviews mention Knowledgeable
Integritek Holdings received positive feedback regarding their knowledgeable staff, which is highlighted by clients' experiences of timely responses and effective troubleshooting. One client noted the team's familiarity with their systems due to low staff turnover, enhancing their service quality. Another client emphasized their consistent availability to address queries. Overall, the sentiment reflects strong confidence in Integritek's expertise and commitment to delivering reliable IT solutions.-
Cybersecurity & Managed IT Services for Employment Nonprofit
5.0 Sep 19, 2023Knowledgeable and committed staff that respond in a timely manner. Little staff turnover so the team knows our systems extremely well, which makes it easy for them to troubleshoot.
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2 of 3 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 ReviewsIT Managed Services PROJECT HIGHLIGHT
Cybersecurity & Managed IT Services for Employment Nonprofit
5.0 — Integritek Holdings provides managed IT and cybersecurity services for an employment-focused nonprofit. The team is tasked with building and maintaining IT systems across the client's 21-county Read moreWas this helpful?
Industry Experience
Integritek Holdings has received positive feedback across various industries, including non-profit, government, and other sectors. Clients commend their expertise in IT support and project management, highlighting strengths in responsiveness, customer service, and knowledge retention. The government sector values their cloud integration and security services, while non-profits appreciate their commitment to meeting performance goals. Overall, sentiment is highly favorable, positioning Integritek as a strong candidate for organizations seeking reliable IT solutions.
Read All ReviewsSelect Industry to see insights
Other Industry Nonprofit GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Integritek Holdings is frequently recognized for providing excellent value for money, with clients noting that their pricing fits within budget constraints while delivering high-quality services. One client stated, 'Pricing fit our budget,' and another highlighted 'good value for cost.' Overall sentiment is positive, with feedback emphasizing their responsiveness and efficiency, ensuring that projects are completed within budget and timelines.Was this helpful?
$5,000+$150 - $199 / hr10 - 49Serves Hartford, CTServices provided
35% IT Managed Services25% Cloud Consulting & SI20% Cybersecurity +1 service20% Unified Communications Consulting & SISee all 31 projectsVertical IT Solutions is a provider of Managed IT Services, focusing on IT Management, IT Support Services, and Managed Information Technology. They have received overwhelmingly positive feedback, with 100% of clients praising their responsiveness and ability to swiftly address issues. Reviewers consistently highlight their professionalism and effective communication, noting their proactive support and timely problem resolution.
Reviews mention Dedicated
Clients express high satisfaction with Vertical IT Solutions' dedication, highlighting their willingness to go above and beyond. One client noted that Vertical established a supportive environment, contrasting their previous experiences with less engaged providers. They emphasized the company's proactive approach in handling challenges and collaborating on projects. Overall, the sentiment reflects a strong appreciation for Vertical's commitment and reliability, with clients recommending them wholeheartedly for IT solutions.-
Managed IT Services for Aviation Company
5.0 Mar 1, 2021The dedication is impressive — they are always willing to go above and beyond. There’s never something too big that they can’t handle. There’s always a fix, whether it’s them handling the problem for me or we deal with it together. I love when we collaborate and can solve issues or plan out new projects together.
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12 of 16 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 16 ReviewsIT Managed Services PROJECT HIGHLIGHT
Cloud Consulting & SI for Steel Products Manufacturer
5.0 — Vertical IT Solutions provides managed IT services for a steel product manufacturer. The team is responsible for cybersecurity, troubleshooting, server maintenance, and support. Read moreWas this helpful?
Industry Experience
Vertical IT Solutions has garnered positive feedback across various industries, including Construction, Education, Legal, and Healthcare. Clients commend their responsiveness, technical expertise, and effective communication. In Construction, their managed IT services improved operational efficiency. In Education, they provided vital cybersecurity solutions, enhancing compliance and support. Legal firms benefited from swift IT troubleshooting, while Healthcare organizations highlighted their role in modernizing phone and networking systems. Overall, Vertical IT Solutions is well-suited for organizations seeking reliable IT support and customized solutions across these sectors.
Read All ReviewsSelect Industry to see insights
Construction Agriculture Legal Education Other Industry Wellness & Fitness Human Resources Real estate IT Services Hospitality & leisure Media Consumer Products Business services Manufacturing Sports Government Software Healthcare NonprofitWas this helpful?
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Los Angeles, California (2) Anaheim, California (2) Sacramento, California (2) Chino Hills, California (2) Corona, California (2) Livermore, California (1) Moorpark, California (1) Irvine, California (1) La Habra, California (1) Laguna Niguel, California (1) Corpus Christi, Texas (1) Fontana, California (1) Fullerton, California (1) Norwalk, California (1) Chino, California (1) San Bernardino, California (1) San Dimas, California (1) Seattle, Washington (1) Auburn, California (1) Palos Verdes Estates, California (1) Bayfield, Wisconsin (1)This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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$1,000+$150 - $199 / hr10 - 49Sturbridge, MA
Services provided
40% IT Managed Services25% Cybersecurity25% IT Strategy Consulting +1 service10% Cloud Consulting & SISee all 2 projectsClearCom IT Solutions, Inc. is a provider of Managed IT Services, specializing in IT Management and IT Support Services. Reviews highlight their prompt response and effective solutions, with 100% of reviewers noting impressive communication and helpfulness. Their competitive pricing and cultural fit are also valued by clients.
1 of 1 IT Managed Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Legal Company
5.0 — ClearCom IT Solutions, Inc. was hired by a legal company to help them download files from a vendor website. The team diagnosed and solved the problem within an hour. Read moreWas this helpful?
Industry Experience
ClearCom IT Solutions, Inc. has demonstrated expertise in the legal industry, specifically serving legal counsel for philanthropy and the nonprofit sector. Clients have praised their responsive communication, effective problem-solving capabilities, and strong cultural fit. The overall sentiment reflects satisfaction with their value, timely delivery, and ability to resolve challenges swiftly. Potential clients in the legal sector can expect reliable support and successful outcomes from this provider.
Read All ReviewsSelect Industry to see insights
LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised ClearCom IT Solutions, Inc. for their competitive pricing and good value for the cost. One client noted that the company's pricing fit their budget while also highlighting a strong cultural fit. The efficient service, with issues resolved within an hour, further underscores the positive sentiment regarding the value received relative to the cost. Overall, the feedback indicates satisfaction with the company's affordability and effectiveness.Was this helpful?
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Undisclosed$150 - $199 / hr10 - 49Meriden, CT
Services provided
20% IT Managed Services15% Custom Software Development10% Business Consulting +7 services10% Cloud Consulting & SI10% Cybersecurity10% IT Strategy Consulting10% Web Design5% AI Consulting5% BI & Big Data Consulting & SI5% CRM Consulting and SIUNAPEN, Inc., an IT managed services company, was launched in 1991. The agency provides IT managed services and Custom Software Development, and is small.
Read more -
UndisclosedUndisclosed10 - 49Wallingford, CT
Services provided
45% IT Managed Services20% Cybersecurity20% IT Strategy Consulting +2 services10% Cloud Consulting & SI5% Call Center ServicesIT managed services company ASG Information Technologies is located in Wallingford, Connecticut. They offer IT managed services and Cybersecurity.
Read more -
UndisclosedUndisclosed50 - 249Stamford, CT
Services provided
35% IT Managed Services30% Cybersecurity10% Cloud Consulting & SI +3 services10% IT Staff Augmentation10% IT Strategy Consulting5% Unified Communications Consulting & SISee all 15 projectsOmega Systems is an IT Managed Services Provider offering comprehensive IT management and support solutions to various organizations. Reviews indicate a strong satisfaction rate, with over 90% of clients praising their responsiveness, communication, and tailored services. Several clients highlight their expertise in handling complex IT infrastructure and security challenges, demonstrating a commitment to customer satisfaction and adaptable service delivery.
Industry Experience
Omega Systems has extensive experience in the nonprofit and education sectors, receiving strong feedback for their IT management and support services. Clients highlight their expertise in optimizing IT infrastructure, enhancing network stability, and providing responsive support. Overall sentiment is highly positive, particularly in nonprofits, where they demonstrate a personal approach and adaptability to unique client needs. Their services are also valued in logistics and manufacturing, though less feedback is available from these sectors. Potential clients in nonprofit and education would find a suitable match with Omega Systems.
Read All ReviewsSelect Industry to see insights
Nonprofit Education Logistics & Supply Chain Manufacturing ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Omega Systems for their exceptional value for money, noting their responsiveness and commitment to understanding nonprofit needs. One client highlighted that they work within budget constraints, ensuring great service without exceeding financial limits. Another remarked on the competitive pricing and effective solutions, resulting in significant operational improvements. Overall, feedback reflects a strong sentiment of satisfaction regarding the cost-effectiveness and quality of services provided.Was this helpful?
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Stamford, CT
26 Fahey Street
Stamford, CT 0690716 - 20
+1(914) 610-3313
See All Locations (7)Stamford, CT
26 Fahey Street
Stamford, CT 0690716 - 20
+1(610) 801-1987
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$5,000+$150 - $199 / hr10 - 49Westborough, MA
Services provided
20% IT Managed Services25% IT Strategy Consulting20% Cloud Consulting & SI +3 services20% Cybersecurity10% Other IT Consulting and SI5% IT Staff AugmentationEstablished in 2018, ZehnTek, a small IT strategy consulting company, is headquartered in Westborough, Massachusetts. Their team specializes in IT strategy consulting and Cybersecurity.
Read more -
Undisclosed$50 - $99 / hr2 - 9New Britain, CT
Services provided
40% IT Managed Services20% IT Strategy Consulting15% Cybersecurity +2 services15% Web Development10% Web DesignSee all 2 projectsArsenal Computing LLC is a notable provider of IT Managed Services, excelling in outsourced IT support and management. Reviews highlight their exceptional commitment to delivering tailored Information Technology Services, achieving a 99.9% system uptime and reducing IT costs by 20%. A notable 95% satisfaction rate was achieved for VoIP call quality, with suggestions for enhancing onboarding processes and advanced training sessions.
Reviews mention Collaborative
Arsenal Computing LLC received positive feedback regarding their collaborative approach. Clients appreciated their open communication and responsiveness, noting that the team actively listened to their needs and incorporated feedback into the project plan. One client highlighted their 'exceptional commitment' to delivering tailored IT services, emphasizing the seamless integration with their team. Overall, the sentiment reflects a strong collaboration, with minor suggestions for enhancing the onboarding process and offering more proactive updates on industry trends.-
Web Dev, Managed Services & Tech Support for Elderly Care Co
4.5 Aug 3, 2024Arsenal Computing LLC maintained open and consistent communication channels with Green Home Care. They provided regular status updates and held weekly progress meetings. The company established a clear point of contact for any questions or concerns. They actively listened to Green Home Care's needs and incorporated feedback into the project plan.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently noted that Arsenal Computing LLC offers good value for money, with multiple reviews highlighting how their pricing fits within budget constraints while delivering high-quality services. One client emphasized the 'great culture fit' and 'good value for cost,' while another mentioned a '20% reduction in overall IT costs' achieved through efficient management. Overall, feedback reflects a strong sentiment of satisfaction regarding the balance between cost and the quality of services provided.Was this helpful?
$10,000 – $49,000 avg. project cost for IT Managed Services services in HartfordRead Similar ReviewsHartford-based IT Managed Services project highlight
Web Dev, Managed Services & Tech Support for Elderly Care Co
4.5 — Arsenal Computing LLC has built a website and provided managed services and technical support for an elderly care company. The team has also installed and managed networking and VoIP equipment for Read moreWas this helpful?
Review Rating from Clients
4.8/5.0
Quality
4.8
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
Reviewers in Connecticut commend Arsenal Computing LLC for their technical proficiency, responsiveness, and ability to handle complex infrastructure projects, consistently exceeding expectations in service quality and support.Read Local ReviewsWas this helpful?
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$5,000+$100 - $149 / hr10 - 49East Windsor, CT
Services provided
60% IT Managed Services20% Cybersecurity20% IT Strategy ConsultingHuntington Technology is a small IT managed services company. Founded in 2001, the team specializes in IT managed services and Cybersecurity.
Read moreSee All Locations (2)East Windsor, CT
113 Main St
East Windsor, CT 0601610 - 15
860-758-0040
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$5,000+$150 - $199 / hr10 - 49Windsor, CT
Services provided
70% IT Managed Services20% Cybersecurity5% IT Strategy Consulting +1 service5% Unified Communications Consulting & SICooperative Systems is an IT managed services company. Founded in 1993, the team focuses on IT managed services and Cybersecurity.
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UndisclosedUndisclosed50 - 249West Hartford, CT
Services provided
50% IT Managed Services50% Cloud Consulting & SIVIAcode, a cloud consulting & SI and IT managed services company, was established in 2001. The agency provides cloud consulting & SI and IT managed services, and is midsize.
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$1,000+$100 - $149 / hr10 - 49Hartford, CT
Services provided
60% IT Managed Services30% Cybersecurity10% IT Strategy ConsultingCommprise is an IT managed services company. They were founded in 2010, and their services include IT managed services and Cybersecurity.
Read more -
UndisclosedUndisclosed50 - 249Berlin, CT
Services provided
50% IT Managed Services50% CybersecurityComTec Solutions, a Cybersecurity and IT managed services company, was founded in 1995. The team focuses on Cybersecurity and IT managed services and is in Rochester, New York and Berlin,
Read moreSee All Locations (4)Berlin, CT
1224 Mill Street – Building B East
Berlin, CT 060232 - 5
8608282199
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$1,000+$150 - $199 / hr10 - 49West Hartford, CT
Services provided
60% IT Managed Services40% CybersecuritySentium Tech is an IT managed services company. They were founded in 1998 and focus on IT managed services and Cybersecurity.
Read more -
UndisclosedUndisclosed10 - 49Glastonbury, CT
Services provided
50% IT Managed Services50% CybersecurityFounded in 2005, Vancord is a small Milford, Connecticut-based Cybersecurity and IT managed services company. Their team offers Cybersecurity and IT managed services.
Read moreSee All Locations (2)Glastonbury, CT
180 Glastonbury Blvd. Suite 107
Glastonbury, CT 0603310 - 15
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UndisclosedUndisclosed10 - 49Manchester, CT
Services provided
50% IT Managed Services50% CybersecurityEncompass IT Solutions, LLC is an IT managed services and Cybersecurity company established in 2015. The agency provides IT managed services and Cybersecurity.
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UndisclosedUndisclosed10 - 49Rocky Hill, CT
Services provided
40% IT Managed Services40% IT Strategy Consulting10% Cybersecurity +2 services5% Cloud Consulting & SI5% IT Staff AugmentationSystems Integration, Inc. Is a Rocky Hill, Connecticut-based IT strategy consulting company. They focus on IT strategy consulting and IT managed services and were founded in 1992.
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$1,000+Undisclosed2 - 9West Hartford, CT
Services provided
15% IT Managed Services20% Call Center Services20% Cloud Consulting & SI +4 services20% Unified Communications Consulting & SI10% Cybersecurity10% IT Strategy Consulting5% Other IT Consulting and SIFounded in 1995, Universal Connectivity is a cloud consulting & SI company. The team offers cloud consulting & SI and unified communications consulting & SI.
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UndisclosedUndisclosed10 - 49Hartford, CT
Services provided
50% IT Managed Services25% Custom Software Development25% Web DevelopmentVISTECH is an IT managed services company. Headquartered in Hartford, Connecticut, the firm specializes in IT managed services and Custom Software Development.
Read more -
UndisclosedUndisclosed10 - 49Hartford, CT
Services provided
50% IT Managed Services50% IT Strategy ConsultingIT Direct, an IT managed services and IT strategy consulting company, is located in Hartford, Connecticut. The team focuses on IT managed services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Rocky Hill, CT
Services provided
50% IT Managed Services50% IT Strategy ConsultingEndecom Business I.T. Solutions, an IT managed services and IT strategy consulting company, is in Rocky Hill, Connecticut. The team provides IT managed services and IT strategy consulting.
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$1,000+$25 - $49 / hr10 - 49West Hartford, CT
Services provided
20% IT Managed Services20% CRM Consulting and SI20% E-Commerce Development +2 services20% IT Staff Augmentation20% Web DevelopmentCRM consulting and SI company RevSolutions was established in 2023. The team specializes in CRM consulting and SI and IT managed services.
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UndisclosedUndisclosed50 - 249Rocky Hill, CT
Services provided
40% IT Managed Services30% Cloud Consulting & SI30% CybersecurityADNET Technologies is an IT managed services company established in 1991. The team provides IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Hartford, CT
Services provided
50% IT Managed Services50% IT Strategy ConsultingEVERNET, an IT managed services and IT strategy consulting company, is located in Hartford, Connecticut. They provide IT managed services and IT strategy consulting and were founded in 2007.
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$5,000+$50 - $99 / hr10 - 49East Hartford, CT
Services provided
40% IT Managed Services20% Cloud Consulting & SI20% Cybersecurity +1 service20% IT Strategy ConsultingHeadquartered in East Hartford, Connecticut, TAB Computer Systems, Inc. Is a small IT managed services company. Their services include IT managed services and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Rocky Hill, CT
Services provided
30% IT Managed Services70% Call Center ServicesGlobal Help Desk Services, Inc. , a telephone answering service, was founded in 2002. The firm offers Call Center Services and IT managed services, and is midsize.
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$50,000+$25 - $49 / hr250 - 999New Haven, CT
Services provided
15% IT Managed Services30% Custom Software Development20% AI Development +2 services20% Mobile App Development15% Cloud Consulting & SISee all 25 projectsBoston Technology Corporation is a Managed IT Services provider specializing in outsourced IT management and support. They have received positive feedback for their understanding of AI technology and network infrastructure, with 100% of reviews highlighting their effective project management and responsiveness. Clients commend their ability to scale resources and adapt to evolving needs.
2 of 2 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsIT Managed Services PROJECT HIGHLIGHT
POC Development for SaaS Telecommunications Platform
5.0 — Boston Technology Corporation created a proof of concept (POC) for a SaaS telecommunications platform. The POC demonstrated AI-powered chatbots, sentiment analysis, and a Power BI dashboard. Read moreWas this helpful?
Industry Experience
Boston Technology Corporation has demonstrated expertise across various industries, particularly healthcare, telecommunications, education, and financial services. Feedback highlights their strong project management, timely delivery, and adaptability to client needs, resulting in successful outcomes such as improved application functionality and user satisfaction. Overall sentiment is positive, with clients praising BTC’s ability to tackle complex challenges, making them a suitable partner for projects in these sectors.
Read All ReviewsSelect Industry to see insights
Medical Telecommunications Consumer Products Business services Wellness & Fitness Arts, entertainment & music Information technology Publishing Engineering Healthcare Chemicals & Biotechnology Financial services EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Boston Technology Corporation is recognized for providing good value for money, as highlighted by clients who emphasized their competitive pricing and alignment with budget constraints. For instance, one client noted that BTC offered a 'good value for cost' and another appreciated their 'flexibility in the Terms and Agreement.' Overall, the sentiment around pricing is positive, with clients expressing satisfaction regarding the quality of services received relative to the costs incurred.Was this helpful?
See All Locations (3)New Haven, CT
470 James Street
New Haven, CT 0651310 - 15
+17815444799
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UndisclosedUndisclosed10 - 49Glastonbury, CT
Services provided
35% IT Managed Services35% IT Strategy Consulting30% CybersecurityKelser Corporation is a small IT managed services company in Glastonbury, Connecticut. Their services include IT managed services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Bristol, CT
Services provided
40% IT Managed Services40% IT Strategy Consulting20% Cloud Consulting & SIComputer Development Systems is an IT managed services company established in 1981. The team offers IT managed services and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Waterbury, CT
Services provided
50% IT Managed Services50% Custom Software DevelopmentSoftware development firm and IT managed services company Quality Data Service Inc is located in Waterbury, Connecticut. They offer Custom Software Development and IT managed services.
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UndisclosedUndisclosed10 - 49Westfield, MA
Services provided
70% IT Managed Services15% Cybersecurity5% Cloud Consulting & SI +2 services5% IT Strategy Consulting5% Unified Communications Consulting & SINetLogix, an IT managed services company, focus on IT managed services and Cybersecurity. They were established in 2004.
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UndisclosedUndisclosed10 - 49Hartford, CT
Services provided
40% IT Managed Services25% Cybersecurity20% Cloud Consulting & SI +1 service15% Other IT Consulting and SITriton Technologies is an IT managed services company. They provide IT managed services and Cybersecurity and were launched in 2001.
Read moreSee All Locations (5)Hartford, CT
100 Pearl Street
Hartford, CT 061031
860-560-8000
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$5,000+$100 - $149 / hr2 - 9Hartford, CT
Services provided
25% IT Managed Services25% IT Strategy Consulting25% Web Design +1 service25% Web DevelopmentBioInfo Systems is a small IT managed services company established in 1995. Their services include IT managed services and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Shelton, CT
Services provided
30% IT Managed Services25% Cybersecurity20% Cloud Consulting & SI +2 services20% IT Strategy Consulting5% IT Staff AugmentationSee all 1 projectsFlagship Networks, Inc. is an IT services provider specializing in infrastructure revamping, email system conversions, and ongoing system support. The reviews indicate a strong, longstanding relationship with clients, highlighting effective collaboration and minimal service disruption. While 100% of the feedback is positive, one area for improvement noted by a client is the need for increased knowledge transfer in system support.
Industry Experience
Flagship Networks, Inc. has demonstrated expertise in the Government sector through successful projects such as infrastructure revamping and email system conversions. Clients commend their ability to deliver effective solutions with minimal disruption, highlighting a strong ongoing relationship and familiarity with client needs. Feedback indicates a sentiment of satisfaction, although there is a desire for improved knowledge transfer. Organizations in the Government industry seeking IT support and system upgrades may find Flagship Networks a suitable partner.
Read All ReviewsSelect Industry to see insights
GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Flagship Networks, Inc. as offering good value for money, particularly noting affordability as a key factor in their selection. One client highlighted that the company provided a desired email solution within budget, which contributed to their long-standing relationship. Overall sentiment indicates satisfaction with the cost relative to the quality of service, although some clients expressed a desire for improved knowledge transfer during projects.Was this helpful?
Review Rating from Clients
4.5/5.0
Quality
4.5
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
Local clients describe Flagship Networks as reliable partners in IT infrastructure and email system upgrades, noting their expertise in user account migrations and minimal service disruption. They appreciate their long-term relationships and familiarity with regional organizations.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed10 - 49Middletown, CT
Services provided
20% IT Managed Services20% Business Consulting20% Corporate Training & Coaching +2 services20% HR Consulting20% IT Strategy ConsultingTri-Com Consulting Group is a Corporate Training & Coaching company. Located in Middletown, Connecticut, their team offers Corporate Training & Coaching and IT managed services.
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UndisclosedUndisclosed10 - 49Cromwell, CT
Services provided
20% IT Managed Services20% Compliance Consulting20% Cybersecurity +3 services20% IT Strategy Consulting10% Cloud Consulting & SI10% Web DesignBased in Cromwell, Connecticut, The Computer Company, Inc. Is an IT strategy consulting company. The team provides IT strategy consulting and Cybersecurity.
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$5,000+$150 - $199 / hr10 - 49Trumbull, CT
Services provided
40% IT Managed Services40% Cybersecurity20% Compliance ConsultingSee all 7 projectsKyber Security is a Managed IT Services provider specializing in IT Management, IT Support Services, and cybersecurity solutions. Reviews indicate a high level of satisfaction, with approximately 100% of feedback highlighting their expertise, timely delivery, and responsive communication. Clients emphasize their professionalism and knowledge, with no significant suggestions for improvement noted.
Reviews mention Experienced
Clients express a highly positive sentiment towards Kyber Security, highlighting their expertise and organized project management. One client noted their impressive ability to conduct thorough research and provide valuable consulting, contributing to successful NIST assessments and CMMC compliance readiness. The responsiveness and adherence to schedules were particularly appreciated, with no significant areas for improvement identified. Overall, clients feel confident in Kyber Security's capabilities to meet their IT security needs.-
IT Security Mgmt & CMMC Consulting for Manufacturing Co
5.0 Aug 1, 2024The level of expertise and their ability to research the required subjects have been impressive, and how they provide consulting and advice.
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Industry Experience
Kyber Security has demonstrated expertise across various industries, including chemicals & biotechnology, real estate, manufacturing, information technology, and recreation. Clients commend their professionalism, timely support, and comprehensive IT solutions, particularly in cybersecurity and infrastructure management. Overall sentiment by industry is positive, with particular strengths noted in their adaptability and proactive approach, making them a suitable partner for organizations seeking robust IT and cybersecurity services.
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Manufacturing Information technology Other industries Real estate RecreationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Kyber Security's competitive pricing and overall value for money. One CFO noted their 'good value for cost' and another client found their pricing to fit within budget while delivering effective solutions. The General Manager of Silvermine Golf Club emphasized their 'great culture fit' and 'good value for cost.' Overall, clients express satisfaction with the cost-effectiveness of services, indicating a strong alignment between quality and pricing.Was this helpful?
Review Rating from Clients
4.8/5.0
Quality
4.9
Schedule
4.9
Cost
4.5
Willing to Refer
4.9
Reviewers in Connecticut commend Kyber Security for their comprehensive IT solutions, including security enhancements and system upgrades, noting their organized approach, clear communication, and consistent delivery of high-quality results.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed2 - 9Glastonbury, CT
Services provided
20% IT Managed Services50% IT Strategy Consulting30% Cloud Consulting & SIGrey Matter Technologies is an IT strategy consulting company. The Glastonbury, Connecticut-based company was founded in 1997. Their services include IT strategy consulting and cloud consulting &
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UndisclosedUndisclosed2 - 9Bloomfield, CT
Services provided
20% IT Managed Services20% BI & Big Data Consulting & SI20% IT Strategy Consulting +3 services20% Mobile App Development10% Building Security Services10% Corporate Training & CoachingCode Blue is an IT strategy consulting company established in 2022. The company provides IT strategy consulting and BI & big data consulting & SI, and is small.
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UndisclosedUndisclosed2 - 9Avon, CT
Services provided
20% IT Managed Services20% Cybersecurity20% IT Strategy Consulting +4 services10% BI & Big Data Consulting & SI10% Compliance Consulting10% Corporate Training & Coaching10% Web DesignBased in Avon, Connecticut, Sund Technologies, LLC is a small IT strategy consulting company. Their services include IT strategy consulting and Cybersecurity.
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UndisclosedUndisclosed10 - 49Southington, CT
Services provided
40% IT Managed Services40% IT Strategy Consulting20% Corporate Training & CoachingEstablished in 1983, Connecticut Computer Service is a small Southington, Connecticut-based IT managed services company. Their team provides IT managed services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Cheshire, CT
Services provided
45% IT Managed Services45% IT Strategy Consulting10% Cloud Consulting & SIVista IT Solutions is an IT managed services company. Headquartered in Cheshire, Connecticut, the agency provides IT managed services and IT strategy consulting.
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$250,000+Undisclosed10 - 49Springfield, MA
Services provided
25% IT Managed Services25% IoT Development25% Other IT Consulting and SI +1 service25% Unified Communications Consulting & SIOmnipoint Technology Inc, an unified communications consulting & SI company, focus on unified communications consulting & SI and IT managed services. They were founded in 2016.
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$1,000+$150 - $199 / hr10 - 49Cheshire, CT
Services provided
20% IT Managed Services25% Cloud Consulting & SI20% Cybersecurity +2 services20% Unified Communications Consulting & SI15% IT Strategy ConsultingSpectrum Virtual, a cloud consulting & SI company, was established in 2013. The team specializes in cloud consulting & SI and unified communications consulting & SI.
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 5 Hartford IT MSPs
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$10,000+$150 - $199 / hr250 - 999Hartford, CT
Ability to deliver
34.3/40.019.8/20 Reviews6.2/10 Clients & Experience8.2/10 Market PresenceService focus
40% IT Managed Services60% Other -
$5,000+$150 - $199 / hr10 - 49Southington, CT
Ability to deliver
26/40.017/20 Reviews2.2/10 Clients & Experience6.9/10 Market PresenceService focus
30% IT Managed Services70% Other -
$10,000+$50 - $99 / hr50 - 249Hartford, CT
Ability to deliver
26.4/40.020/20 Reviews1.4/10 Clients & Experience5/10 Market PresenceService focus
10% IT Managed Services90% Other -
Undisclosed$50 - $99 / hr2 - 9New Britain, CT
Ability to deliver
20.4/40.015.8/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
40% IT Managed Services60% Other -
$5,000+$150 - $199 / hr50 - 249Hartford, CT
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Managed Services60% Other -
$5,000+Undisclosed1,000 - 9,999Hartford, CT
Ability to deliver
13.4/40.00/20 Reviews3.4/10 Clients & Experience10/10 Market PresenceService focus
10% IT Managed Services90% Other -
$5,000+$100 - $149 / hr10 - 49East Windsor, CT
Ability to deliver
7.1/40.00/20 Reviews1.8/10 Clients & Experience5.3/10 Market PresenceService focus
60% IT Managed Services40% Other -
$5,000+$150 - $199 / hr10 - 49Windsor, CT
Ability to deliver
5.8/40.00/20 Reviews0.3/10 Clients & Experience5.5/10 Market PresenceService focus
70% IT Managed Services30% Other -
UndisclosedUndisclosed50 - 249West Hartford, CT
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
50% IT Managed Services50% Other -
$1,000+$100 - $149 / hr10 - 49Hartford, CT
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
60% IT Managed Services40% Other -
UndisclosedUndisclosed50 - 249Berlin, CT
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% IT Managed Services50% Other -
$1,000+$150 - $199 / hr10 - 49West Hartford, CT
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% IT Managed Services40% Other -
UndisclosedUndisclosed10 - 49Glastonbury, CT
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
50% IT Managed Services50% Other -
UndisclosedUndisclosed10 - 49Manchester, CT
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% IT Managed Services50% Other -
UndisclosedUndisclosed10 - 49Rocky Hill, CT
Ability to deliver
5.8/40.00/20 Reviews0.6/10 Clients & Experience5.2/10 Market PresenceService focus
40% IT Managed Services60% Other -
$1,000+Undisclosed2 - 9West Hartford, CT
Ability to deliver
10.2/40.00/20 Reviews5/10 Clients & Experience5.2/10 Market PresenceService focus
15% IT Managed Services85% Other -
$1,000+Undisclosed10 - 49Vernon, CT
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
40% IT Managed Services60% Other -
$1,000+$200 - $300 / hr10 - 49Naugatuck, CT
Ability to deliver
35.2/40.016.6/20 Reviews9.9/10 Clients & Experience8.7/10 Market PresenceService focus
50% IT Managed Services50% Other -
UndisclosedUndisclosed10 - 49Hartford, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% IT Managed Services50% Other -
UndisclosedUndisclosed10 - 49Hartford, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% IT Managed Services50% Other
Hartford IT Managed Services FAQs
Working with a local MSP means faster on-site support when hardware fails or compliance audits loom. Hartford firms also understand Connecticut’s strict data-privacy rules and industry regulations in insurance, healthcare, and advanced manufacturing.
Whether your office is downtown or in nearby West Hartford, a local partner can visit in person, coordinate with regional ISPs, and even recommend technology tax incentives specific to the state.
Most Hartford MSPs price monthly retainers between $125 – $175 per user, translating to roughly $1,500 – $7,000 per month for a 10–40 person company. Project-based engagements—such as a one-time network overhaul—often range from $10,000 – $50,000.
Costs trend slightly below Boston rates yet higher than some national remote providers, reflecting Hartford’s moderate cost of living and specialized compliance expertise.
Local providers frequently support a variety of brands and businesses thanks to the region’s unique economic mix. Clients can expect to find teams with experience in:
- Insurance and financial services
- Healthcare and life sciences
- Manufacturing and Industry 4.0 operations
- Higher education (e.g., UConn, Trinity College)
- Professional services and legal firms
Many MSPs also maintain partnerships with insurers’ tech incubators like Upward Labs, giving them firsthand experience with emerging insuretech stacks.
- Map your critical needs—24/7 help desk, hybrid-cloud management, or cybersecurity.
- Review Clutch ratings and request references from clients in similar verticals.
- Confirm the provider’s local staffing model and average onsite response time.
- Examine SLAs for uptime guarantees, ticket resolution metrics, and compliance coverage (HIPAA, SOC 2, etc.).
- Meet the team that will handle your account; Hartford firms vary from 5-person boutiques to 100-plus regional players.
Your tech is important to keep the business running smoothly at all times. Find a reliable team by browsing through Clutch's vetted directories and leveraging the resources we prepared.
- “One-size-fits-all” packages with no room for Hartford-specific compliance clauses
- No mention of disaster-recovery testing despite New England’s storm risks
- Limited bench depth (one or two engineers) yet promises of 24/7 coverage
- Reluctance to provide local client references or audited SOC 2 reports
- Pushy upsells on hardware that tie you to a single vendor without flexibility
Never ignore these red flags, even if the service provider promises enticing results or fees. Make sure to avoid these warning signs as soon as you spot them.
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