Your Partner in Digital Health Innovation

Boston Technology Corporation (BTC) is a leading software solutions and services provider dedicated to helping enterprises adopt and leverage the power of digital transformation.  BTC’s depth of technical expertise in mobile, web and cloud-based technologies coupled with its focus on areas such as interoperability, clinical research and care management uniquely positions it to provide the healthcare industry with robust and elegant solutions across the continuum of care.

 

We partner with our clients from concept, design, and development through ongoing maintenance and management to deliver solutions that innovate areas of patient engagement, improve patient outcomes, digitize processes and enable IoT human interface applications, while being flexible, cost-effective and on target with their project goals. BTC also provides staff augmentation services, thereby providing end-to-end solutions and support for all of your tech needs.

 

Regardless of how your healthcare organization consumes technology, Boston Technology will help you innovate, manage complexity and risk, and deliver the digital tools you need to allow you to stay focused on your mission, and succeed

 

 
$50,000+
 
$50 - $99 / hr
 
50 - 249
 Founded
2004
Show all +
Marlborough, MA
headquarters
  • 225 Cedar Hill Street Suite 200
    Marlborough, MA 01752
    United States
other locations
  • Bengaluru, KA
    India

Portfolio

Key clients: 
Massachusetts Institute of Technology (MIT) The US Food and Drug Administration (FDA) Harvard School of Public Health Brown University Harvard Pilgrim Healthcare Institute Boston Children's Hospital Massachusetts General Hospital  (Recovery Research Institute) Icahn School of Medicine at Mt.Sinai Harvard University (Office of Technology Development) My Gene Counsel  
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My Gene Counsel

My Gene Counsel provides Living Lab Reports (LLRs) for patients and clinicians to understand the implications of patients’ genetic testing lab results in a better manner.

My Gene Counsel provides Living Lab Reports (LLRs) for patients and clinicians to understand the implications of patients’ genetic testing lab results in a better manner. MGC employees comprise of subject matter experts who examine lab results and

curate content for these users to view and access in the form of LLRs.

BTC was selected by MGC to build a CMS to manage content generation and updates for the LLRs in a manner that allows for collaboration among MGC employees while keeping the process efficient and eliminating unnecessary manual touchpoints in day-to-day operations.

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MIT VoiceUp

MIT VoiceUp is a cutting edge app designed to help researchers elucidate the links between vocal biomarkers and neuropsychological disorders.

This app seeks to use state-of-the-art neuroimaging techniques and vocal analysis to explore the brain mechanisms underlying voice changes in adults with depression.

MIT VoiceUp App was built to address a very prevalent condition, depression and needed to cater to a wide

range of study participants. BTC leveraged Ionic ResearchKit, which is an open source library equivalent to Apple’s ResearchKit framework, to build a hybrid native application on Android and iOS.
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MediDate - Mock Study App

MediDate was built as a mock research study iPhone app for the Medidata Symposium – October 2016 held at Phoenix, Arizona. The study, that was run by Medidata mHealth, aimed to identify trends in reaction time, motor skills and hand dexterity across the study population that consisted of Symposium attendees who volunteered to participate.

The app was a demonstration of the capabilities of Apple’s ResearchKit framework,

Medidata’s AppConnect platform and showcased the potential of using mobile applications for research studies. Medidate was aimed at identifying trends in reaction time, motor skills, and hand dexterity of participants, across demographics, and as they vary with different times of the day and the associated level of activity.

 

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Hey There

 

Hey There is a futuristic app with the wings of technology and the roots of social networking and friend circles to help one find the right match. Not just for themselves but it also allows people to play matchmaker for their friends by means of a ‘Winger’ role in the app. With several pathbreaking features such as media-rich story-based dater profiles to patent-pending co-chat technology, the app is intended to help

people go beyond the ‘right-swipe, left-swipe’ of app-based dating and discover personalities that will help them arrive at the right match, with the advice of trusted friends.
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Engine 1

The Engine1 mobile and web apps are designed to give handy guidance, tips and info surrounding activity. Engine1 helps Type 1 diabetics make activity-related decisions in real-time with ease. It guides them on good times to start exercise, quantity of food to be eaten during an activity session and the right intensity of exercise to maintain optimal blood glucose levels. It also allows one go into an activity in a prepared way

carrying along the re-fueling food that may be needed!
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Boston Children's Hospital

Healthier kids, happier lives! An app that helped teens provide information on their eating habits, in a way that comes naturally to them. Situational, fun and easy-to-use, this app was a runaway hit with adolescents even as the app intelligently captured the nuances of calorie-consumption and used the same to make them healthier.

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Farms2Tables

The Farms2Tables app was conceived and developed to give farmers and buyers the opportunity to deal direct for locally sourced, high quality, sustainably farmed products. By employing 21st century technology, the Farms2Tables system provides a seamless process from sale to delivery to payment.

 

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Employee Information Mobile App

An app that brings alive the tenets of enterprise mobility and is perhaps on every employer’s wish-list!The Employee Information app is a one-stop source of all company information for employees. It includes latest company news, upcoming events, organization structure/policy information, holiday calendars and more. It also provides a knowledge-sharing platform for employees to exchange ideas and a host of easy ways to reach out

to different departments and functions.

 

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Dash For Health

DFH (Dash For Health) is a mobile application developed for users to track and maintain their diet towards reaching their fitness goals.

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Summer Infant - BabyMyBaby Massage

The BabyMyBaby Massage app was developed as an educational tool for parents engaging in baby massages.

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Girl Talk

A Smartphone Application to Teach Sexual Health Education to Adolescent Girls.

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Cloud 9 Mobility

A mobile solution for hotels and resorts to help them provide a better personalised experience for their guests.

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Dental Health Genetic Risk Test

Integrated solution to initiate, manage, monitor and report on every step of a complex dental health test workflow process - for patients, doctors, insurance companies and the test provider

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Cincinnati Children's Hospital - Nutrition Survey App

Capturing patient’s nutritional characteristics like never before! An iPad app that did away with a clunky manual complex system and injected new life into the health survey process.

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Financial Data Dashboard

Financial statements simplified! Financial data dashboard or FCD is an enterprise grade iPhone and Android app based on QuickBooks financial accounting software that enables a technology firm to get a snapshot of their financials on their iPhone/iPad and Android devices.

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Sigma

A mobile app that supports construction company personnel perform tasks such as site surveys, material estimates, component validation, quality checks – on the field!

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MeWe

MeWe is a mobile inspection app that provides a handy replacement to a traditional paper-based checklist for inspections and designed to be used across a diverse range of industries.

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Course Tutor

Course Tutor provides easy and reliable access to high quality tutoring using state of the art technology and database management.

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Grey House Publishing

The objective of the project was to provide an easy and convenient way for searching the content of the Salem Press titles by students of schools that have purchased the titles.

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Patient Feedback Survey App

A mobile web application that was truly cross-platform and &nbsp;with an new ease of use features that made the feedback process a breeze. <br>And drove up feedback response rates!

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Assessment Pro

Assessment Pro is a web application that is developed for FISMA assessment of applications.

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Prodigy Easy Install App

The Summer Prodigy Easy Install App guides the users of the Summer Prodigy Infant Car Seat through a quick and accurate 3 step install checklist: click, level and tighten.

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cdsiPipe V2.0 – Repeat Clients, Our Pride!

cdsi, a 62 year old, well-established company, which distributes pipes, valves and fittings, wanted to upgrade their existing BTC-built iPhone/iPad appsto house information pertaining to valves.

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IIRM Medical Guidelines

A handy first-aid protocol app that functions as a convenient aide to physicians and medical staff in helping runners, cyclists and endurance athletes with proper medical care during marathons and races.

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cdsi Pipe

Pipes Have Never Been This Interesting Before!We took a database of pipes and built an iPhone/iPad app that talked&nbsp; about pipes of all shapes and sizes and materials – and added that wow factor that made the mobile app stand out.

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Ready To Retire

It is a handy tool for financial advisors making recommendations to their clients. It helps people that are nearing retirement, to plan investments and distributions from their retirement account.

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Mind Jar

MindJar teaches you how to settle your mind and let go of the frustration through a simple and fun exercise. This vibrant and funny app is a playful way to introduce user to the power of meditation.

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Chamber of Commerce

Your one stop shop for business information This app is a centralized source of information about businesses and events. The highly interactive user design, the ease of access to information and makes it a must have app for chambers of commerce to promote businesses in their area

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Legacy eCommerce Migration

Modernize, Scale, Grow! A state of the art, robust, customizable eCommerce platform that resulted in increased online sales and efficient site management. All on a new, flexible platform

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Card Vault

Your Ultimate Digital Card Holder! Turn your smartphone into a secure digital card holder where you could neatly organize of all your important cards. Access them anywhere, anytime and never again worry about losing them!

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The Last Green Valley

The app launched by The Last Green Valley is for visitors and residents exploring the 35-town National Heritage corridor in northeast CT and south central MA. Events, conferences, maps, directions - this app has it all

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Wrapped

Well, it’s a surprise! Wrapped is a dynamic photo sharing application that instantly transforms simple snapshots into digital gifts. Wrapped is extremely easy to use. Just snap a picture, choose a wrap, and share! Users can send the wrapped images via email or text, and receivers can view the gift in any supported web browser or the app.

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UV Protection

The Name Says it All - A mobile app that calculates the UV index no matter where you are and recommends what protection you need to take. Handy for a day at the beach or a stroll in the park

A Catalog App - for Mirrors Image

A Catalog App - for Mirrors

An app that is the new-age portable, electronic catalog. Designed exclusively to showcase the ornate and exquisite mirrors of the client, this app combines visual aesthetics and rich functionality to do much more than the conventional paper-based catalog.

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Flight Planner

Boston Technology delivered a customizable iPad application targeted at pilots. Once the pilot entered custom aircraft information, the app delved into its database of individual airport runway information and enabled the pilot to arrive at a optimum landing speed based on the aircraft, runway and existing weather conditions.

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Advisor Adit

Your entrance to a gold mine! A portal that brought financial advisors and providers together and gave them a seamless, pleasing interface allowing them to share information like never before. A win-win solution for both!

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Optical Scan Devices Purchase Tracking

A win-win solutions for the business and its clients A flexible eCommerce solution that allowed scan purchase and the tracking of purchase history. Anytime, anywhere!

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Student Experience Management Portal

A social networking and student management solution for a client that provides college students with unique overseas study programs. The web application enabled students to keep track of the courses to attend while abroad and provided information on suggested events to attend based on their interests and preferences.

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Integrated eCommerce Framework

A common platform for integrating various sub applications of this ecommerce company. Developed personalization features based on the users' shopping behavior and a sub application to scan the images from the catalogs.

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Real - Time Data Access Application

The customers of a medical devices company can store and access contact information both on handheld devices and the web. This information needed to be synced up real time across the web and device channel.

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Online Billing for Insurance

Boston Technology helped a property insurance company in developing a web-based application that would allow their clients to access their billing information and provide a convenient way to manage and pay bills online.

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Customer Portal

The client required a centralized and comprehensive customer portal built on the Sharepoint platform. The portal had to serve more than 10,000 individuals from the client's customer base that included residential, business clients and partners, in addition to some internal clients.

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Sugar CRM Customization

A software consulting company wanted a highly customized version of the SugarCRM application to match their sales processes. BTC built two new modules based on the sales workflow and integrated it with the standard CRM modules to allow the team to capture their customer interactions efficiently.

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Risk Management Application

A thin client application with the GUI in .Net and the server side in Java along with addins for Outlook, for a mutual fund and financial analysis group. This application is used by risk managers to track real time positions of different trades and their sub holdings.

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Collaborative Platform

A collaborative platform for employees that would allow quick sharing of documents and information from various systems. This platform integrated with Sharepoint and was tailored to provide the client with a solution that had built-in content management approval work

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Reconnaissance Application

Boston Technology was involved in developing a reconnaissance application to detect high risk customers and foreign accounts for a mutual fund and financial analysis group. Daily Feeds are received from Equifax and MIS and based on the customer profiles, daily and monthly reports are generated.

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Health and Wellness Test Registration and Reporting

Easy access to personalized test reports! A patient driven custom web application, built primarily to provide easy and secure access to genetic test reports of patients.

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Stock Research

A proprietary equity research application that analyzes stock performance to identify the leading (and lagging) stocks and industry groups in the market through the implementation of long-term relative price trend analysis.

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eCommerce Website

We used an agile development approach to enhance the US based IT company's shopping site, using Tridion as the Content Management System. We used mootools as a JavaScript Framework and Microsoft .NET reporting services to deliver reports to the sales team.

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Portfolio Management Application

An application for updating real time data from different internal data sources based on Sybase &amp; Oracle and feeding them to a common cache object database, for a US based asset management company.

Reviews

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Prototype Development for Mobile App

“Boston Technology Corporation was fully committed to delivering a high-functioning app and even provided additional feature content.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2017 - Jan. 2018
Project summary: 

Boston Technology Corporation oversaw the early stages of product development and UX for a mobile app. The team established the app’s business goals and then developed wireframes and prototypes. They provided iOS prototypes via TestFlight.

The Reviewer
 
1-10 Employees
 
Derry, New Hampshire
Owner, Professional Services Company
 
Verified
The Review
Feedback summary: 

Boston Technology Corporation’s prototypes have been used by investment companies to spark product interest. Responsive and timely, the team’s focus on wireframe development prevented scope creep and streamlined the overall prototyping process. The creative team was highly skilled.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I own a small professional services company. We offer collaborative business consulting and software development for personal and business applications on mobile devices. Our focus is on identifying business problems and developing the requirements for mobile app solutions in a variety of vertical markets.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Boston Technology Corporation?

My company outsources all app and GUI code writing to ensure the best product development and UX. We engaged Boston Technology Corporation to develop prototypes for a mobile app. 

What were your goals for this project?

We needed prototypes that efficiently conveyed a mobile app’s functionalities to all user groups. My team wanted to simulate UX while using static data for reference. We also required specific cost estimates (i.e., full product development, backend server costs) to project to the investment community.

SOLUTION

How did you select this vendor?

My company requested quotes from the top three software developers in the Northeast US. We interviewed each company about their development and project management methodologies. Our team ultimately chose to partner with Boston Technology Corporation based on their comprehensive skill set and flexible schedule.

Describe the project in detail.

We held brainstorming sessions to identify the core business problem and then establish the facts, industry trends, and desired solutions and results. Our teams collaborated to design solution wireframes for target audiences. Boston Technology Corporation then began each prototype with sample screenshots and workflow detail. The creative team developed the mobile icon and screenshot acceptance from users. They completed final changes on iOS prototypes.

What was the team composition?

My team communicated with a project manager and a few developers. We also had access to subject-matter experts in different areas.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The prototypes were used to create a website and a promotional video. The investment community is using the prototypes to prompt interest in the app.

How effective was the workflow between your team and theirs?

Boston Technology Corporation focused significant time and effort on developing solution wireframes to prevent costly design changes and scope creep. The project manager was instrumental in defining how to achieve the product’s business goals. My team could contact the VP of Business Development if we needed to escalate any part of the project. They provided the iOS prototypes via TestFlight.

What did you find most impressive about this company?

Boston Technology Corporation was fully committed to delivering a high-functioning app and even provided additional feature content. They communicated well, assessed change requirements, and adhered to deadlines. We were particularly impressed by the creative team’s capabilities.

​​​​​​Are there any areas for improvement?

To translate business requirements into a seamless and efficient solution, Boston Technology Corporate’s project managers could be more knowledgeable about business models and technical development.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web & Mobile App Dev for Public Health Research Org

"The team knows how to build cross-platform solutions as well as native iOS and Android apps."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Mar. 2017 - Ongoing
Project summary: 

Boston Technology Corporation created a web-based configuration portal to support publishing functionalities on iOS and Android mobile applications. Services ranged from scoping to deployment.  

The Reviewer
 
1001-10,000 Employees
 
Wellesley, Massachusetts
IT Manager, Public Policy Research Org
 
Verified
The Review
Feedback summary: 

The high-quality apps’ notable industry attention and download rates portend well for long-term success. The team’s flexibility and responsive service distinguish them from other vendors. They stick to timelines and keep the partnership within budget. Strategic thinking is a notable strength.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the IT manager at a public health research and policy organization, which is affiliated with a major medical school. I’m responsible for the technology infrastructure that supports our public health research, as well as the surveillance and oversight that one state and several federal agencies undertake.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Boston Technology Corporation?

We hired Boston Technology Corporation to build mobile applications for Android and iOS. The apps would help gather patient-reported information. They also had to deliver a web portal with functionality for configuring and publishing studies and surveys on the apps. We wanted to deploy that data without having to develop additional software.

SOLUTION

What was the scope of their involvement?

Boston Technology Corporation created a web configuration portal that enables users with no programming experience to create a questionnaire. Users can then publish the questionnaire to iOS and Android devices. The team used Apple’s ResearchKit and Android’s ResearchStack.

In total, the team provided all the business services necessary to create the requirements, manage the project, and handle software development and deployment. This included managing developer accounts on the app stores.

What is the team composition?

Shyam (President, Boston Technology Corporation) serves as the account executive. The team then comprises a project manager, a business analyst, and a technical lead.

How did you come to work with Boston Technology Corporation?

We issued an RFP in separate parts for frontend development and the survey response storage environment on the backend. Our team then did a Google search for development agencies with experience using ResearchKit and ResearchStack. Boston Technology Corporation responded to the RFP with the capacity to build the mobile apps that were required to gather data for use in public health and other medical research projects.

How much have you invested with them?

We’ve spent between $500,000–$1 million.

What is the status of this engagement?

We started working together in March 2017 and the collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The product received 33 downloads on GitHub in one day—a good indication of success. Anecdotally, our mobile product received positive coverage on a government agency’s website.

How did Boston Technology Corporation perform from a project management standpoint?

I’ve been doing IT projects for decades and this team is one of the best vendors I’ve hired. Boston Technology Corporation is flexible, accommodating, and timely. They deliver high-quality results and resolve any software defects within a week of being reported. The team brilliantly ideates how certain functionalities could improve users’ experience. From our perspective, it’s much better than if we’d been left to our own means.

What did you find most impressive about them?

The team knows how to build cross-platform solutions as well as native iOS and Android apps. They also advise us when our requests would exceed ResearchKit and ResearchStack support in our scope. Overall, the team manages our budget well and keeps the engagement cost-effective.

Are there any areas they could improve?

No. The development team accommodates the time difference and makes themselves available during our normal working hours. Likewise, Boston Technology Corporation is attentive and responsive. We couldn’t ask for more.

Do you have any advice for future clients of theirs?

Clients should let Boston Technology Corporation follow the vendor’s business requirements process, even if it were not the same as theirs. It took time for us to arrive at that conclusion, since we perform business analysis and requirements functions for specific audiences. Ultimately, our team allowed them to follow their own method and it proved advantageous. They have a depth of mobile app experience that we do not possess.

5.0
Overall Score The team is collaborative and generates excellent technical documentation. They help us think through each step.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Deliveries adhere to the timeline.
  • 5.0 Cost
    Value / within estimates
    The team’s offshore presence helps with costs.
  • 5.0 Quality
    Service & deliverables
    They deliver on their promises while sticking to cost estimates. They didn’t misquote three substantial projects.
  • 5.0 NPS
    Willing to refer
    We’ve already brought them in for a completely different project in the organization.

Mobile App Dev for Flight Attendant Health Study

“They were always very fast and thorough when finding and addressing issues.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. 2017 - Jan. 2018
Project summary: 

Boston Technology Corporation helped create an app that monitors in-flight health systems for airline personnel. The app pulls data from various sensors and user surveys and adapts to changing flight schedules.

The Reviewer
 
1,001-5,000 Employees
 
Boston, Massachusetts
Project Manager, Public Health School
 
Verified
The Review
Feedback summary: 

The study is ongoing and about 40 participants work within the guided framework of the pilot study to date. BTC is accommodating, flexible, and willing to meet tight deadlines. They maintain a good attitude and are pleasant to work with.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the project director of a hybrid flight attendant health study within a major school of public health.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Boston Technology Corporation?

We are running a large cohort study of flight crew but wanted to create an app that would allow participants to track their health systems over the course of a flight. We wanted to integrate elements like surveys, cognitive tests, and wearable sensors. It was a complicated process and we needed help developing the app.

SOLUTION

What was the scope of their involvement?

They delivered the app in a very short time frame, quicker than any other quote we received from other companies. We started with a basic roadmap of the study and they built the app based on our needs. They came up with solutions to tracking flights and worked around the complications that arose when a flight was delayed or arrived early. They found and resolved several little issues and made the app work properly.

We developed text for the screens and an introductory theme that was appealing and user-friendly. We worked with their graphic design team to develop the interface within the space and price we wanted.

We had four sensors to innovate, including an Apple Watch sensor, a respiratory monitor, a pulse monitor, and a sleep monitor. There is also a survey component that begins two hours before a flight, runs every two hours during a flight, and once an hour after a flight is completed.  All of that information is collected and BTC came up with a way to retrieve it. We discussed what should be included in the surveys and made changes based on feedback from users and testers.

We added surveys and baseline health profiles and came up with different options to input flight information. Some tests worked better than others, so we ran several trials to find the best wording.

What is the team composition?

Primarily, we interfaced with a project manager. We also worked intermittently with their CEO and another representative, particularly in the early planning stages. We also worked indirectly with some of their technical staff via a bug resolution portal.

How did you come to work with Boston Technology Corporation?

A research scientist we work with was using them for a similar sensor product. Several people we knew reviewed them favorably, so we reached out to them.

How much have you invested with them?

The app cost about $39,000.

What is the status of this engagement?

We first started working together in August 2017. They were ready to publish in late October or early November but we had some delays on our end. The first edition was posted to the app stores by January.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our study is ongoing. We have about 40 participants and are aiming for about 120–150 to work within the guided framework of our pilot study. About 100 users have gone through the study on their own without the guidance test or sensors. We hope to publish our findings on heart rate, respiratory rate, blood oxygen levels, sleep quality, cognitive testing, and neurological symptoms from the pilot group. We plan to use those findings to apply for funding and expand the study to as many people as possible. We will have more information and statistics later this year. The study is going well and people are happy with how it works.

How did Boston Technology Corporation perform from a project management standpoint?

We didn’t track their progress because they were always very fast and thorough when finding and addressing issues. We used RedMine to report and manage bugs, had conference calls, and shared screens. We also had a forum to log our conversations. BTC distributed beta versions of the app through Crashlytics and TechFlight and uploaded it to the Apple Store.

What did you find most impressive about them?

They were very professional. They were accommodating, flexible, and willing to work under less than ideal circumstances. We had a grant that required a very quick turnaround and they kept a really good attitude throughout the process. They were very polite and a pleasure to work with.

Are there any areas they could improve?

Nothing really comes to mind. The only thing that could improve is the graphic design. We got feedback from users for minor changes, but we were happy with the overall result.

5.0
Overall Score We’re very happy with their work.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were great with scheduling.
  • 5.0 Cost
    Value / within estimates
    We interviewed several companies. BTC offered competitive prices and a shorter time frame.
  • 4.5 Quality
    Service & deliverables
    It’s a wonderful app. We’d love to strengthen our graphics and visuals a little more to draw in more users.
  • 5.0 NPS
    Willing to refer
    I’m happy to recommend them.

Web & Mobile App Dev for Medical Communications Platform

“I was really struck by their depth of knowledge and their ability to convert our needs into a comprehensive product.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2016 - Nov. 2017
Project summary: 

Boston Technology Corporation built a web and mobile platform from scratch to facilitate patient interaction with clinicians. Features included appointment notifications and medication tracking.

The Reviewer
 
1-10 Employees
 
Philadelphia, Pennsylvania
Wendy Terry
President, Cross Medical Solutions
 
Verified
The Review
Feedback summary: 

Their team effectively explained each step in the development process and they were quick to respond to any concerns or bugs. They successfully translated complex medical jargon into patient-friendly language and provided an engaging UI/UX that elevated the final product above its competitors.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Cross Medical Solutions. Our business revolves around helping medical device and pharmaceutical industries work more effectively with their patients. We provide a platform that helps patients be more engaged and receive better follow-up during clinical studies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Boston Technology Corporation?

We wanted to ensure that we had a tool that patients could use with their own devices for clinical studies, as well as one that would keep them engaged throughout the clinical study process.

SOLUTION

What was the scope of their involvement?

Most clinical sites expect patients to have their own communication devices, so it was critical that our platform work with any patient’s browser or phone. In order to achieve this, BTC built us a web portal and a cross-platform app entirely from scratch. I don’t have a technical background, so I provided a general idea and some notes, while they did all the work of figuring out exactly what the platform would look like and how to implement it.

The platform allows clinical sites to communicate directly with patients throughout their trials and also doesn’t transmit any personal information. There’s a notification feature for follow-up appointments that not only sends a reminder but also gives patients the options to confirm or reschedule from within the platform. Boston Tech also created a way for patients to note their medication schedule so that clinicians can track how they’re progressing, or see if they’ve started missing doses. If something like that happens, the clinical site can reach out to the patient through the app.

What is the team composition?

When we first started the project, I worked directly with their president. As we progressed, I also worked with a project manager, a programmer, and the VP of operations. I think they also had additional staff helping on the project, but I didn’t interact with anyone else.

How did you come to work with Boston Technology Corporation?

They were referred to me by a friend who’s a digital marketing expert.

How much have you invested with them?

We’ve spent about $80,000.

What is the status of this engagement?

This project took about a year and a half and we wrapped up in November 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I have a medical background, so I was pleasantly surprised by how well they translated the medical field content in order to meet patient needs. It’s given us a superior product in comparison to other options on the market, especially when it comes to engaging patients with the platform.

On a technical side, we ran into two bugs during the development process. They resolved each one within 24 hours.

How did Boston Technology Corporation perform from a project management standpoint?

We had weekly conference calls and kept in touch day-to-day via both email and a project management tool called Redmine.

What did you find most impressive about them?

I was really struck by their depth of knowledge and their ability to convert our needs into a comprehensive product.

Are there any areas they could improve?

Their responsiveness improved throughout the course of our partnership, but they could be a little better at communication.

Do you have any advice for potential customers?

If you’re someone who doesn’t have much experience developing a web-based portal or an app, it’s really helpful to have the developer meet with you to set a schedule and explain what kind of information you need to provide. You should clarify everyone’s expectations for the project and learn what the major project milestones are beyond just payment dates.

5.0
Overall Score They were great to work with and always responsive to any problems.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    For most of our timelines, they finished ahead of schedule.
  • 5.0 Cost
    Value / within estimates
    I feel like I got great value out of their work.
  • 5.0 Quality
    Service & deliverables
    They translated complex content into a user-friendly, appropriate tool.
  • 5.0 NPS
    Willing to refer
    I would definitely recommend them.

Multiple Web Development Projects for VC Firm

“I’m most impressed by the way they’re able to scale to meet the challenges we have.”

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2016 - Ongoing
Project summary: 

BTC provides website development, mobile optimization, hosting, and URL purchasing. To improve transparency in the development processes, they also implemented a new project tracking system.

The Reviewer
 
51-200 Employees
 
Boston, Massachusetts
Breanna Goodrow
Creative Director, KICVentures
 
Verified
The Review
Feedback summary: 

BTC’s project management system improved the internal team’s productivity, communication, and morale. Assigned resources are also very responsive, addressing urgent concerns even after business hours. They are also flexible when it comes to changing project requirements.    

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.  

I work for KICVentures, and my position is creative director. We do all the video and websites for a family of companies in the healthcare and technology industries. We run about 10 websites.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Boston Technology Corporation?

We wanted people to have more understanding about the process our developer was using. There wasn’t a lot of transparency around that. We were looking to do more web development, which meant being able to expand rapidly or make many changes at once within a short period of time. We wanted to better understand how we could improve the quality of those sites, both from the development side and also meta tags. Our goal was to meet industry standards in that development process.

SOLUTION

What was the scope of their involvement?

For the web, we transitioned out of having in-house developers to working with BTC. That has been great for us, as it has really increased our productivity and efficiency. We started with BTC by having them improve the websites we already had. We have also done complete website projects with them since then. One of the first things we implemented with them was a project tracking system. They connected us with the JIRA program. That was the first solution to one of our initial problems along transparency in the process. We primarily work with an account manager, a senior developer, and another developer. In the past, we have expanded the resources based on our needs.

We have a contract based on a number of hours per month. That’s been in effect for over a year, and we use our time with them consistently every month. We have so many websites that are always evolving, so we essentially never run out of work for them. Sometimes, it’s just basic edits to a website, but in other cases, they redesign an entire website for us. Some of our websites had no meta-descriptions, so we’ve gone through adding those. They evaluate for mobile optimization and implement those changes. They also set up forms on some websites that didn’t previously have them. They handle all our hosting. If I need to purchase a new website URL, I just do that through them.

How did you come to work with Boston Technology Corporation?

It was a recommendation from our business development executive. I’m not entirely sure how he knew about them. We interviewed them, and they seemed to be best equipped to handle our changing needs.

What is the status of this engagement?

I believe we started working with them last fall, and the work is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

I don’t have specific numbers. The feedback from our executive team, who talk to investors and people we do business with, has been positive about the changes we’ve made so far. It’s definitely been positive for all the web people who work for the company. They’ve all seen an improvement. We do a website for a surgical practice, and they’ve seen an increase of interest from people who want to do a fellowship at the clinic. That’s coming from a new web page that BTC developed for us about the fellowship program.

From a productivity standpoint, we’ve definitely improved how much work we’re able to do. Our designers are much happier working within the framework we do with the company. It leads to more understanding of where projects are at and how to reprioritize and communicate that effectively. It helps from an internal morale perspective.

There are still things our designers come across they want to replicate, and sometimes those challenges stump them. However, it doesn’t mean the person who developed that site didn’t have advanced skills. Sometimes we just don’t want to spend the time to figure that out, so it kind of goes both ways. Their willingness to always try to do it for us is highly appreciated.

How did Boston Technology Corporation perform from a project management standpoint?

It’s very organized. Anytime we need to elevate an issue based on our needs, our account manager is very responsive, even on weekends and into the evening. We like that. We primarily use JIRA to communicate, and then we touch base weekly over email. Originally, we were doing phone calls, but we decided to scale back because things were working so efficiently with the tools we were using.

What did you find most impressive about Boston Technology Corporation?

I’m most impressed by the way they’re able to scale to meet the challenges we have. It’s our first time working with an outside development company, so I can’t really compare to other experiences, but that’s important to us. You don’t always get that with smaller firms.

Are there any areas Boston Technology Corporation could improve?

Nothing comes to mind.

5.0
Overall Score I’m always happy with seeing work come out. As a manager of a team, it allows me to be less hands-on with them. I can check in through the software we’re using, which makes it so much easier for me.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Whenever we expressed a hard deadline with them on projects, they always met that or delivered early.
  • 5.0 Cost
    Value / within estimates
    I don’t get much visibility on that. When comparing the cost of outsourcing to an in-house salary, it’s totally worth it.
  • 4.0 Quality
    Service & deliverables
    The quality is the highest we’ve seen in our company, and it’s definitely elevated the level of quality on our websites. They’re always willing to figure out how to solve a problem for us.
  • 5.0 NPS
    Willing to refer
    Especially for a situation similar to ours, where they’re looking to move away from an in-house staff to an outsourced program.

Development for Financial Services Platform

"They’re very cost-effective for us. You could not get a stronger partnership."

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. 2011 - Ongoing
Project summary: 

Boston Technology built an enterprise-class platform that is being used by financial planning advisors. BTC provides functional specification, technical design, open-source coding, and acceptance testing.

The Reviewer
 
1-10 Employees
 
Boston, Massachusetts
Stephen Buscema
Managing Partner, AdvisorAdit
 
Verified
The Review
Feedback summary: 

BTC stands out because of their ability to develop both backend and frontend features, which makes them a cost-effective option. Their strengths include a commitment to quality results, project management, and an accommodating attitude.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a managing partner at AdvisorAdit. Our business serves the independent financial advisor space. We cater to any stakeholder in the independent advisor community, from fund families, to custodians, to the various associations that serve advisors e.g. the Financial Planning Association, and the advisors themselves.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Boston Technology Corporation?

Our company is based on a technology platform, so we needed to have an outside company to build it for us.

SOLUTION

What was the scope of their involvement?

About four years ago, when we were trying to figure out our technology direction, we knew we were not going to be hiring internal staff. We needed to have a company to provide end-to-end services. In addition to helping us with the design, build, deployment, and support, we also needed a company that could handle both the backend and frontend well. We learned that a lot of companies were good in one or the other. Given that we wanted our system to be an enterprise-class platform, it was very difficult to find a company who did that cost-effectively.

We wanted to go with a Java backend, so an open stack, Linux, Java backbone. Our frontend at the time was just your standard HTML. We are starting to move towards HTML5, so some aspects of our system have that for a frontend. We’ve toyed with the idea of going with a native app, but that can be expensive and hard to manage on an ongoing basis. We are interested in learning more about Facebook’s new proprietary front-end code for our next generation user experience.

BTC [Boston Technology Corporation] helped us with the functional specification, then the technical design, and the build. We continue to engage with them when we want to do statements of work for enhancements or adding new features. We talk to them at least once a week, and sometimes twice a week. Their service model with us is that their development and QA environments are in India. When any new code passes that, we have a user acceptance testing environment here. That’s where I evaluate the code and approve it, then it goes into production.

When we first started, we had a project manager, a QA manager, a team lead, and two developers. The team lead and developers were really the folks working on the project. The project manager made sure things were on track and served as an escalation point. During the build, we always had the ability to be in touch with the president. Now, on a day-to-day basis, we will work with the team lead as our main contact, and he has someone working with him. From a development standpoint, there are two people day-to-day. Sometimes, the project manager will get involved when we scope out projects, and then we’ll talk to the president every once in a while.

How did you come to work with Boston Technology Corporation?

We found them through a web search. We reviewed many other companies. BTC stood out because they were able to cost-effectively manage both the frontend and the backend, given that our backend was Java and open-source.

How much have you invested with Boston Technology Corporation?

We started with a chunk that was around $50,000. Throughout the years, it’s been in the $100,000–$150,000 range.

What is the status of this engagement?

We began working together around November of 2011, and the relationship is very much ongoing. We depend on them.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The most important metric is that, out of the 4 ½ years that the platform has been live, we’ve only had a few issues. BTC has been right there for those issues, which is especially important given that they are based out of India. They have an office here, but their developers are over there.

We needed them to really build. Whenever we want to design anything, we have a web developer here, a local guy, who will help us design things. He either gives us the code or lets BTC know what to do. BTC then actually implements that. When we first started with BTC years ago, they did not have a lot of frontend native app folks. I think we were one of the first customers that had a frontend with them, but they quickly ramped up. Right now, a lot of their business is app design. We just happen to have our own person with experience working with our platform for the frontend.

How did Boston Technology Corporation perform from a project management standpoint?

They’re very good. We’re really hands-on, and that’s one of the reasons they’re very cost-effective for us. For project management, I take on a little bit of that role. I overlap into their world a bit because we know them so well. You could not get a stronger partnership. We use Redmine, which helps track bugs and enhancements. If I want an enhancement done, I will scope it out and upload to Redmine. As these lists build up, I can create a report and review. That’s how they give us pricing and all that.

What did you find most impressive about Boston Technology Corporation?

I don’t have much to compare them to, but they are very accommodating to us. They’re not always holding their hands out for money every time we talk on the phone. There’s none of that a tall, which is so refreshing. Maybe other companies operate this way as well, but our experience with them is nice.

Are there any areas Boston Technology Corporation could improve?

Early on, it would have been nice for them to have more of a user experience team, but they have that now. It’s not a valid critique at this point, as they’ve addressed that. I really have no complaints with them.

5.0
Overall Score We depend on them completely.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They always make meetings, but they don’t always get things done on time. It’s not bad, just the normal course of business.
  • 5.0 Cost
    Value / within estimates
    They’re outstandingly cost-effective.
  • 4.5 Quality
    Service & deliverables
    They delivered a great product. Every once in a while, I will come across a bug, but it’s not bad.
  • 5.0 NPS
    Willing to refer
    I recommend them all the time. In fact, we’ve served as project managers for clients of ours who wanted to engage with BTC for projects related to our service.

Mobile App Development for Media Entertainment Platform

"They’re excellent—the best I’ve seen."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2016 - Ongoing
Project summary: 

Boston Technology Corporation created a live streaming mobile app (iOS) for on-demand event experiences, translating a general brief into a functional product. The team now supports phase-two development. 

The Reviewer
 
1-10 Employees
 
Florida
Founder & CEO, Live Streaming Entertainment Platform
 
Verified
The Review
Feedback summary: 

During early market testing, the app has attracted tremendous feedback from industry experts due to its sleek UI/UX and unique service offerings. Boston Technology Corporation’s proactive workflow, regular accessibility, and ability to present options continue to make the engagement beneficial. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are an on-demand live streaming platform. I’m the founder and CEO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Boston Technology Corporation?

We were trying to put my vision of what this business needed to be into something that worked—an actual product, a mobile app. What I was trying to create was a ubiquitous, on-demand live streaming service where somebody wanted to be at an event but couldn’t be for whatever reason. You could actually order that event to be live streamed, and others could join in on that live stream also. There’s a revenue model because people get paid throughout the process; there’s a user interface situation because people like myself who are clueless with technology should be able to work through it. It needed to be accessible to everybody and provide extremely high-quality live streaming all at the same time. So, you’ve got the “How do I get there?”, “How do I bring people together?”, and “How do I make this a great experience that people will want to use?” I had a vision for it. I knew what I wanted, and I’m so technologically incompetent that I needed to work with somebody who could literally take my words and put them into the application, which Boston Technology Corporation (BTC) did. 

SOLUTION

What was the scope of their involvement?

What was great about it was that they first really looked at the business process that I was trying to create. They didn’t try to shove my process into a specific type of technology.

They gave me options about what platform we were going to use. They did the research for me. They presented all the pros and cons, and we made the decision to go in a certain direction. We did that process at every step along the way.

We developed for iOS. I had a primary quality assurance contact, a primary overall project contact, a specific contact in charge of keeping meetings and schedules and facilitating things between the developers, and a business/sales contact who oversaw the entire project. In terms of their actual development team, I can count seven who have been on calls with me. How many actual people they have on the project, I have no idea.

They didn’t really do much marketing of the app to my clients because I didn’t ask them to, but they did completely walk me through the process of submitting to the App Store and dealing with all the issues that might arise from that. The description and things along those lines and other things that needed to be included, they handled all that. I didn’t know any of it. They took care of the whole thing.

How did you come to work with Boston Technology Corporation?

I found them through a series of searches, quite honestly. I did several searches for the type of company I was looking for. I looked at their past ratings, and I looked at the scale and scope of what they had developed in the past. This is projected to be a very widely used platform, and I needed it to be immediately scalable in terms of technology. So, I looked at what they had done and narrowed it down from five to three. I decided on BTC after my interviews with them.

What I loved about them, and why I chose them, is that they started with the business and worked backward from there. Then, at each step of the way, it was, “Okay, here’s where we’re at; here’s where we need to go; what decision do you want to make?”

How much have you invested with Boston Technology Corporation?

Approximately $100,000.

What is the status of this engagement?

We started in October of 2016. They have completed the original phase, and I’m thrilled to continue the relationship. We’re actually in the middle of development for phase two. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

I can’t release any qualification about downloads yet because of our investor agreement and things like that. But, I can say that through our testing in certain markets, amongst certain people who have experience in developing this type of thing, the feedback has been tremendous. The user experience (the UI/UX, as they say) has all come back extremely positive. In fact, they did such a good job that they accelerated our launch date because there were things we tested that came out so well that we could just move forward with certain things.

How did Boston Technology Corporation perform from a project management standpoint?

I will tell you that there were never cost overruns, and there was nothing unexpected in terms of delays. They were extremely professional about time and meetings and agendas and things along those lines that kept everything on schedule. They’re excellent—the best I’ve seen. As an entrepreneur, I’m very cognizant of deadlines and cost overruns. Nothing bothers me more than frivolous overruns or time delays. These guys were great. They understood that.

They used several project management tools, but they understand how ridiculously incompetent I am. I literally have a hard time going into the different types of easy-to-use applications that people use for project management. We did have a couple of tools, and everything was always updated in there, but they also backed that up with specific emails and spreadsheets for me that I could easily access and understand. It wasn’t like they didn’t have it; they just did double the work to make sure I had all the information.

What did you find most impressive about Boston Technology Corporation?

They never wavered from the business process. If I started to get a little out of scope on my end, they were the ones bringing me back in to make sure that the UX would be in line with what I wanted to create.

They understand that I am trying to run a business to provide a service to a certain clientele. That covers everything. It covers respect for my time, respect for my cost, respect for the project, and understanding the project and what it’s designed to do. Their overall attitude as entrepreneurs themselves was critical in the relationship that we have. I never had to say anything more than, “This is what I need for my business,” and they understood that. I think that’s very rare amongst even the best development teams.

Are there any areas Boston Technology Corporation could improve?

I’m hesitant to say no because we can all do better and improve, but no. Their engineers stay up until three o’clock in the morning to meet my timelines. 

5.0
Overall Score They created an app out of my vision as opposed to what they thought it would be, intertwined what they knew would benefit the users, collaborated with me through that process, and worked with me to create a deliverable.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met all my deadlines. They added additional resources if we were getting close to missing a deadline. Meeting schedules were always on time. They always had the resources available and were prepared for every meeting.
  • 5.0 Cost
    Value / within estimates
    They’re not the cheapest, but in terms of value for money, they’re wonderful.
  • 5.0 Quality
    Service & deliverables
    They were even providing level-one support in areas they didn’t need to.
  • 5.0 NPS
    Willing to refer
    I’m using them again for the next phase and the next level of Android and web development.

Mobile App Development for Developmental Education Platform

"We were impressed with their team, their knowledge, and professionalism."

Quality: 
5.0
Schedule: 
3.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2016 - Ongoing
Project summary: 

Boston Technology developed and designed an iOS mobile application for a developmental education platform. The app is cloud-based and designed to be user-friendly.

The Reviewer
 
1-10 Employees
 
Washington, District of Columbia
Keith Whitescarver
Director, National Center for Montessori in the Public Sector
 
Verified
The Review
Feedback summary: 

Users of the application praise the product for its high-quality look and feel. BTC’s team responds to queries very quickly and provided helpful suggestions during the development process. BTC delivers end products that are a high value for the money. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

The National Center for Montessori in the Public Sector is a nonprofit that works to ensure high-quality Montessori in the public arena. I am the executive director.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Boston Technology Corporation?

Schools have had a hard time identifying quality Montessori education. We were interested in developing a mobile application tool for this, as well as for developmental education. It’s an environmental scale that helps school leaders and teachers know if they have the elements necessary for a high-functioning developmental classroom.

SOLUTION

What was the scope of their involvement?

We had a well-developed idea of what the app should look like, in terms of the elements that would be put into it, the theory, and research behind it. We worked with BTC to create the app for us. They were involved in designing the app, providing suggestions for the look of the app, including colors, fonts, and screens. They worked with us to ensure we developed the most efficient way to collect the data needed by users. The data is all stored in the cloud, so our organizations and the users can have access to it. The app was built for iOS, but I don’t have the details on the specific technologies used in development. We worked with five team members on this project.

We requested that the app be user-friendly and that it looked good. We also wanted to have something that could be stored and used for researchers in the future as we create a Montessori database. All those things were undertaken and completed. BTC didn’t provide marketing or strategy, but they did put us in contact with folks who might be suited for that work.

How did you come to work with Boston Technology Corporation?

We started out using another organization to develop the app, and we wasted seven months of work with them. We did some research, look at websites, and we interviewed BTC. We were impressed with their team, their knowledge, and professionalism, so we decided to use them.

How much have you invested with Boston Technology Corporation?

I think it’s around $35,000.

What is the status of this engagement?

The project began in July of 2016, and the relationship is ongoing. We’re still doing some work on 1.0, but we’re also talking about doing a second version, which would be an additional contract.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The app still has a few refinements to be made, but it’s been universally praised by users. They like the design and the feel, and the usability of the app. The work is high-quality. We have a hundred schools that are currently piloting the app, and we’ve been offering workshops around the country. The schools are wanting more; they very much like what they’re seeing. I think it’s been positive.

The app functions well. We’re now getting to the point where it’s reliable. There were some issues during the roll-out, but those have been addressed. There are some things that we would like to include which were beyond the scope of the original contract, so that’s where we’ll be working with BTC next.

Compared to the other firm, BTC was much more productive. They have made steady progress, so that’s been very helpful to us.

How did Boston Technology Corporation perform from a project management standpoint?

I would give project management mixed reviews; mostly positive, but there were some hiccups at the mid-point of the project. Things weren’t getting done on time, and there was some miscommunication. A new project manager came on board, and things have gone more smoothly since. We use Basecamp, and we do phone calls for communication.

What did you find most impressive about Boston Technology Corporation?

I don’t have a lot of experience with other providers, but I know that BTC responds to queries very quickly. Their sales representative is very interested in how things are proceeding. If I ever have an issue, I just check in with him, and he passes it on to the appropriate person.

Are there any areas Boston Technology Corporation could improve?

I think BTC was a little optimistic on the deadlines of when things would be available. I don’t know if that’s because they didn’t have enough people on the project, or if it was simply more complicated than initially envisioned. The first set of timelines were not being met, and that’s when we had the change of project managers.

4.0
Overall Score It was a very positive experience with Boston Technology Corporation overall.
  • 3.0 Scheduling
    ON TIME / DEADLINES
    There was a period in the middle of the project when deadlines weren’t being met. Boston Technology Corporation was very good at startup and very good as we came to the end of the project.
  • 5.0 Cost
    Value / within estimates
    Boston Technology Corporation delivers high value for the money. This was a substantial project, and the amount we paid seems reasonable.
  • 5.0 Quality
    Service & deliverables
    It has the functionality that we desired. We have heard from the field that it’s user-friendly.
  • 5.0 NPS
    Willing to refer
    I would recommend Boston Technology Corporation, and we want to use them again.

Mobile App Development for Medical Device Company

"I was immensely impressed with how they understood the project and translated that into code."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Feb. 2015 - Ongoing
Project summary: 

Boston Technology developed an iOS and Android mobile application support system for Type 1 diabetes. They incorporated wearables into the app and provided marketing and strategy services for launching.

The Reviewer
 
1-10 Employees
 
New York City Metro Area
Cliff Scherb
Founder, Glucose Advisors LLC
 
Verified
The Review
Feedback summary: 

The completed apps are reliable and functional and have received positive feedback from users. The app is currently downloaded 150 times a week. Boston Technology’s team is well organized and highly communicative, constantly providing valuable suggestions on how to move the project forward.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of Glucose Advisors.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Boston Technology Corp?

We were trying to take an algorithm that I had created for Type 1 diabetes and nutrition and translate that into a mobile app. It was the first-ever activity support system for Type 1 diabetes.

SOLUTION

What was the scope of their involvement?

Boston Technology built both an iOS and Android app from scratch, based on a road map—I had to teach their team diabetes physiology as well as exercise physiology. They took that training and translated my experience into an app. I didn’t have any technical expertise, so they took my vision and created what I was looking for. They incorporated wearables such as heart rate monitors and also the Apple Sales-Kit. They included food databases that required them to tap into different APIs as well as mapping capabilities using Google Maps. These were all stored in a HIPAA-compliant server. Boston Technology also provided marketing and strategy through the lead person in India, who was great. They helped me launch the app in the app stores. I had one point of contact on the East Coast and one overseas.

How did you come to work with Boston Technology Corp?

I researched a limited number of firms. I was planning to work with a partnering hospital, but they left the partnership early on in the development process. However, they were the ones who introduced me to Boston Technology. I liked their firm because they were able to do the project within the time and budget I was looking for. I felt they had the research expertise and understood the problem. They were excited about the project and that made me excited to work with them.

How much have you invested with Boston Technology Corp?

We spent between $100,000 and $155,000 on the project.

What is the status of this engagement?

We started working with them in February 2015, and I would consider the work ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

I was pleased with their services, and the app runs well and has great functionality. The app is downloaded 150 times a week. We use Mixpanel to find out how people are using the app, and they like the design and colors. There were bugs in the beginning, but that’s to be expected. At this time, we’re not trying to add any new features because we’re trying to get bought out. Boston Technology was trying to create something new and novel, and I was happy with the solutions they came up with. Their company is extremely capable and competent. They’re very good at execution and implementation even when working in a time crunch with a very complex subject matter.

How did Boston Technology Corp perform from a project management standpoint?

They are super organized. The point of contact I had was very good at liaising with me and taking those tasks and organizing everything we needed in a way that made sense. We spent a lot of time before we did any coding, mapping out everything in a very buttoned-up dossier that really helped guide the team in India. There was between 15 and 20 people working on the project, and I was in contact with one particular person all the time. We used Redmine to communicate. It was ongoing and intense for six months, and the project was a bit delayed because I added features as we went along that were not part of the original scope.

What did you find most impressive about Boston Technology Corp?

This was a very complex project, and I was immensely impressed with how they understood the project and translated that into code. I had to think things through as the app was created, and they were able to walk ten steps ahead to figure out what we needed. That was very helpful. There were things I didn’t know how to get through, so I would tell them my vision and they gave suggestions on how to reach my goals. I was impressed that they could understand the disease and exercise portions and create an app for that in six months. Not everything went according to plan, and we had to troubleshoot a lot of things, but I was very happy with the end product.

Are there any areas Boston Technology Corp could improve?

The only limitation I experienced was there was some level of autonomy. I really needed to spell out what I wanted. However, that would not detract me from hiring them again.

5.0
Overall Score I normally don’t give reviews, but I’m happy to do them a favor because I enjoyed their services and they should be rewarded for that.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Platform Development for Digital Health Company

" Boston Technology Corporation was truly a part of our team ... "

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
Project summary: 

After two prior and unsuccessful partnerships, BTC was brought in to make the client's digital genetic counseling platform a reality. They took it from concept to product over 15 months.

The Reviewer
 
1-10 Employees
 
New York, New York
Ellen Matloff
Founder, My Gene Counsel
 
Verified
The Review
Feedback summary: 

In this partnership, Boston Technology Corporation demonstrated they were truly invested in the project, showed an interest in the development, trustworthy and eager to deliver.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a digital health company offering a counseling product. We're still in the startup phase and have been operating for two and a half years. I am the president and chief executive officer of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Boston Technology Corporation?

Our primary product and concept is for digital genetic counseling, and we needed an outside company to make it a reality for us.

SOLUTION

What was the scope of their involvement?

We had used two previous partners prior to Boston Technology Corporation, so there was a partial product in place. We brought it to them for improvement and enhancements. There have been many goals to hit, and Boston Technology Corporation has been great at helping us chart them out and make them a reality.

How did you come to work with Boston Technology Corporation?

We had worked with two other technology companies, and I was particularly unhappy with the second one. We were introduced to Boston Technology Corporation by a mutual contact. I met their CEO [Ranjani Rao] and had the feeling that communication with Boston Technology Corporation would be more clear cut, and that we would get a much more genuine, honest approach. This is what led us to choose them.

How much have you invested with Boston Technology Corporation?

The cost of Boston Technology Corporation's work has been between $50,000 and $100,000.

What is the status of this engagement?

We have been working with Boston Technology Corporation for 15 months [since 2015]. The collaboration is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Success stories have come through having a transparent partnership. Boston Technology Corporation was truly a part of our team and has an interest in our development as much as in putting money into their own pockets. We've always been able to trust and count on Boston Technology Corporation's team. They've been professional, eager, and willing to help us, particularly compared to the second company we used.

How did Boston Technology Corporation perform from a project management standpoint?

The process is managed efficiently. We were concerned about the communication because we know that some of Boston Technology Corporation's team is offshore. There was a time difference, and there could be some language barriers, but Boston Technology Corporation's team went above and beyond in staying in touch by email and in getting back to us swiftly.

What did you find most impressive about Boston Technology Corporation?

Rather than being another client for them, I feel that Boston Technology Corporation is invested in our success.

Are there any areas Boston Technology Corporation could improve?

We've shared some constructive criticism with Boston Technology Corporation along the way at their request. We've often seen them integrate that criticism, turning it into a positive change in our relationship.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    As often happens with projects, some of our deadlines have run a bit over. When it was important to meet a deadline for an upcoming project or client, Boston Technology Corporation made sure the target was met.
  • 4.5 Cost
    Value / within estimates
    Boston Technology Corporation is reasonably priced, and there were no instances of cost flying out of control.
  • 4.5 Quality
    Service & deliverables
    Boston Technology Corporation stands by its products, instead of stopping the work after our allocated time ends, which we saw with our second team. They stand by the quality of the work, and they're invested in making sure that we receive a good product.
  • 5.0 NPS
    Willing to refer