The Boston Tech Company, established in 1993, stands as a testament to enduring quality and adaptability in the ever-evolving tech landscape.
With a track record that spans three decades, our Managed Service Provider services have catered to the unique IT needs of hundreds of clients across the globe, ranging from budding startups to Fortune 500 enterprises.
Solve Your IT Needs with Our Top 10 MSP Services:
Managed Infrastructure Services: Comprehensive oversight of servers, storage, and networking hardware.
Mobile Device Management: Secure mobile devices in BYOD environments.
Advanced Cybersecurity: Safeguard sensitive data with NIST-compliant solutions emphasizing intrusion detection and firewall management.
Strategic IT Consulting: Foster synergy between technology and productivity. We help ensure alignment with contemporary tech trends and service objectives.
Cloud Expertise: Leverage our expertise with the cloud to ensure data security, compliance, and high availability.
Data Integrity & Recovery: ISO 9001 & 27001 compliant data integrity with resilient backup solutions, emphasizing swift recovery and business continuity.
ISO Certified Regulatory Compliance & Auditing: Quickly navigate the intricate maze of regulations and stay ahead of compliance requirements.
24/7/365 End-User Support: 24/7/365 US-based technical assistance - both remote and on-site depending on your needs.
Optimized Network Management: Top-tier network solutions that prioritize efficient, secure, and seamless networking.
Unified Communication Tools: VOIP and video-based communication tools to maximize productivity.
AI ConsultingBI & Big Data Consulting & SIBusiness ConsultingCybersecurityIT Managed Services
$50,000 to $199,999
Sep. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They provide affordable modern solutions."
Aug 14, 2023
VP, University
Anonymous
Education
Quincy, Illinois
201-500 Employees
Online Review
Verified
Boston Tech Company provides cybersecurity and managed IT services for a university. The project includes remote monitoring and management of endpoints, comprehensive IT security, and 24/7 support.
The client is pleased with Boston Tech Company's modern solution. The team is responsive, timely, and easy to work with. They communicate effectively and respond quickly to emails and calls. Overall, their strong communication and professionalism make them stand out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Vice President of an education company
Describe what your company does in a single sentence.
Higher education
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Boston Tech Company to accomplish?
Implement comprehensive managed IT services
24/7 IT support
Cybersecurity
SOLUTION
How did you find Boston Tech Company?
Referral
Why did you select Boston Tech Company over others?
High ratings
Pricing fit our budget
Good value for cost
Company values aligned
Comprehensive solutions
How many teammates from Boston Tech Company were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Successful implementation of a managed IT solution that fully met our expectations. Work was completed professionally and ahead of schedule. Key deliverables included remote monitoring and management of endpoints, comprehensive IT security with 24/7 monitoring, and 24/7 IT support. Also assisted with AI consulting and services.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
High satisfaction with implementation of a modern solution. Easy to work with vendor. Highly responsive.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Items were delivered on time or ahead of schedule. Excellent communication. Fast response to email and always answered calls.
What was your primary form of communication with Boston Tech Company?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Strong communication and professionalism.
They provide affordable modern solutions.
Are there any areas for improvement or something Boston Tech Company could have done differently?
none
RATINGS
5.0
"Outstanding"
Quality
5.0
Service & Deliverables
"High quality solution"
Schedule
5.0
On time / deadlines
"Met deadlines or completed work ahead of schedule"
Cost
5.0
Value / within estimates
"Affordable solution"
Willing to Refer
5.0
NPS
Locations (2)
991 Boston Providence HighwayNorwood, MA,
United States02062
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