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Top IT Managed Service Providers in Grand Rapids

Grand Rapids may be famous for furniture and craft beer, but the city has also become a Midwest tech hub supporting manufacturers, healthcare systems along the “Medical Mile,” and a growing startup scene fueled by Grand Valley State University talent. When local businesses need 24/7 network monitoring, cybersecurity, or cloud migration, they turn to managed service providers (MSPs).

Clutch makes finding a trusted partner easy by collecting in-depth client reviews, verifying references, and ranking providers based on proven expertise. Use our filters to sort Grand Rapids MSPs by budget, hourly rate, or industry specialization, and compare them side-by-side before you schedule a discovery call.

Explore more options on the Top Managed IT Service Providers list, or check nearby markets like Detroit and Chicago. For sector-specific support, see our list of Healthcare MSPs in Grand Rapids.

Ratings Updated: January 14, 2026

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Featured

What are Featured Providers?
designDATA

5.0 16 reviews
Premier Verified

$5,000+

$100 - $149 / hr

50 - 249

Serves Grand Rapids, MI

Services provided

50% IT Managed Services

20% Cybersecurity

10% AI Consulting +2 services

10% Cloud Consulting & SI

10% IT Strategy Consulting

designDATA is a Managed IT Services Provider known for its comprehensive IT support and training solutions, offering outsourced IT management, help desk services, and proactive IT strategies. Reviews highlight their exceptional customer service and tailored training programs, with a 100% satisfaction rate indicated by clients who commend their responsiveness and expertise in IT support. The company consistently receives positive feedback for delivering engaging, hands-on training and maintaining strong client relationships.

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Reviews mention Proactive
Clients consistently highlight designDATA's proactive approach, noting their ability to keep organizations informed and equipped with necessary technological updates. One client emphasized their commitment to adapting to current trends and providing timely solutions, stating, 'They’re proactive and they keep us to speed with what we need to do.' Another client praised their thorough planning during office relocations, ensuring a seamless transition. Overall, sentiment regarding their proactive service is overwhelmingly positive.

IT Services for Insurance Agency

5.0 Feb 18, 2022

They’re proactive and they keep us to speed with what we need to do, so I can’t think of anything they could improve on.
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IT Services for Adhesive Manufacturer

5.0 Feb 1, 2022

Their willingness to communicate and work with us when we need assistance as well as their professional team recommending new services and programs to help keep our IT systems secure and updated has been impressive.
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IT Services & Training for Marketing Company

5.0 Feb 13, 2025

Luis and Scott have been incredible trainers—always receptive to feedback and continuously improving the program to provide even more value. They don’t just deliver cookie-cutter training; they take the time to understand our needs and build custom sessions (2 per year) that are not only relevant today but will also serve as a long-term resource for staff onboarding. We receive a monthly training calendar via email at the beginning of each month and then weekly reminders for the upcoming session that week. Every training session is delivered on time, and it's live and interactive to give us the opportunity to ask questions and really learn hands-on. They’re also proactive in updating content to keep up with evolving technology (like using AI tools) and cybersecurity threats. Their responsiveness and commitment to making sure our team truly benefits from the training set them apart.
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Industry Experience

designDATA has garnered positive feedback across various sectors, notably nonprofits, advertising & marketing, transportation, and pharmaceuticals. Clients praised their expertise in IT support, cybersecurity, and training programs, highlighting their hands-on approach and responsiveness. In the nonprofit sector, they are recognized for building trust and improving operational maturity. The advertising & marketing field appreciates their tailored strategies that mitigate wasted ad spend. Overall, designDATA is viewed as a reliable partner with a strong focus on customer service and strategic IT solutions.
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Advertising & marketing Nonprofit Transportation Pharmaceuticals Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (4) $200,000 to $999,999 (4) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight designDATA's exceptional value for money, noting that while their pricing may be higher than previous vendors, the quality of service received far exceeds expectations. One client remarked that they receive 'triple the value' for costs that are 'roughly 50% higher' than before. Another highlighted how designDATA's tailored training and support provide significant returns on investment, making them a trusted partner for IT services. Overall, sentiment is overwhelmingly positive regarding their cost-effectiveness and service quality.
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United States (13) Canada (1)
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Realnets

4.9 18 reviews

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Premier Verified

$1,000+

$150 - $199 / hr

10 - 49

Serves Grand Rapids, MI

Services provided

55% IT Managed Services

15% Cybersecurity

10% Cloud Consulting & SI +2 services

10% E-Commerce Development

10% IT Strategy Consulting

Realnets is a Managed IT Services company providing comprehensive IT management, support, and infrastructure solutions. Reviews highlight their responsive, professional, and knowledgeable service, with 100% of reviewers commending their adaptability and project management. Clients appreciate their proactive approach, budget adherence, and customer-centric focus, with no significant areas for improvement identified.

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Reviews mention Proactive
Client feedback highlights Realnets' proactive approach as a key strength. For instance, one client noted their transition from a reactive provider to a proactive partner, enabling preemptive action against potential threats. Another client emphasized the team's ability to consistently monitor operations and address issues before they escalate. Overall sentiment reflects satisfaction with Realnets' responsiveness and their commitment to understanding client needs, ensuring projects are prioritized effectively and executed with professionalism.

Managed IT Services & Consulting for Specialty Chemistry Co

5.0 Nov 27, 2023

We have clear project managers or account management leads who proactively reach out or are available as needed. Responsiveness was high and we felt like our project was a priority.
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Managed IT Services for Construction Materials Distributor

5.0 Jan 29, 2020

Particularly because we came from having a reactive provider that was always reacting to the events of the day, it was fantastic to have a very proactive partner. Now, we are able to address things before they become real threats. When we’ve had issues, they call us to inform about potential issues and what we can do to address the problem. They’re monitoring our operations from the backend, allowing them to address issues before they hit our purview.
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Server Upgrade and Support For Research University

5.0 Feb 12, 2016

The general feedback is that Realnets went above and beyond, helping us when we were in a pinch. Their response time was always quick, which was impressive. They’re very proactive about maintenance and support.
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6 of 7 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services & Consulting for Specialty Chemistry Co
5.0 — Realnets provides advice on IT initiatives for a specialty chemistry company. The team has performed a Wi-Fi and site network survey and upgraded the door access system and other infrastructure. Read more
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Industry Experience

Realnets has demonstrated strong expertise across diverse industries including Medical, Information Technology, Chemicals & Biotechnology, Telecommunications, Business Services, Education, Construction, Nonprofit, Real Estate, Manufacturing, and Consumer Products. Feedback highlights their efficiency, customer-centric approach, adaptability, and ability to deliver tailored IT solutions and infrastructure upgrades. Overall sentiment is positive, suggesting that Realnets is well-suited for clients seeking reliable IT and communication solutions across these sectors.
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Medical Information technology Chemicals & Biotechnology Telecommunications Business services Consumer products & services Education IT Services Construction Nonprofit Real estate Manufacturing Healthcare Consumer Products

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Chicago, Illinois (10) Austin, Texas (1) Lake in the Hills, Illinois (1) Morton Grove, Illinois (1) Mount Prospect, Illinois (1) Northbrook, Illinois (1) Wheeling, Illinois (1) Itasca, Illinois (1) Rosemont, Illinois (1)

This provider is fluent in 1 language:

English

This provider is available in 2 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)
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Reboot, Inc.

4.8 6 reviews
Premier Verified

$5,000+

$150 - $199 / hr

10 - 49

Serves Grand Rapids, MI

Services provided

25% IT Managed Services

25% Cloud Consulting & SI

25% Cybersecurity +1 service

25% IT Strategy Consulting

Reboot, Inc. is a Managed IT Services provider specializing in IT Management, IT Support Services, and cybersecurity solutions. The company is highly praised for its effective project management and communication, with 100% of reviewers highlighting their responsiveness and ability to deliver on time. Clients appreciate their deep technical expertise and personalized approach, resulting in enhanced operational efficiency and security across various industries.

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Reviews mention Exceptional results
Clients have expressed exceptional satisfaction with Reboot, Inc., highlighting their ability to deliver outstanding IT support and solutions. One client noted that the helpdesk response time improved significantly, reducing downtime from hours to under an hour. The project management was praised for its effectiveness, with one client stating, 'They over-deliver and do what they say they will do.' Overall, feedback indicates that Reboot, Inc. consistently exceeds expectations and aligns well with client needs.

IT Managed Services & Cybersecurity for Corporate Events Co

5.0 Apr 1, 2025

They over-deliver and do what they say they will do. No BS. No, very satisfied with the relationship. They've outperformed expectations.
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Industry Experience

Reboot, Inc. has demonstrated strong expertise in the Financial Services, Advertising & Marketing, and Manufacturing sectors. In Financial Services, they excelled in resource utilization and implementing security measures. Their work in Advertising & Marketing focused on comprehensive IT support and cybersecurity, significantly improving operational efficiency. Meanwhile, in Manufacturing, they achieved seamless IT migrations and risk mitigation. Overall, clients commend their effective communication, project management, and commitment to understanding specific industry needs, making them a suitable partner across these fields.
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Financial services Advertising & marketing Manufacturing

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Chicago, Illinois (2) Jacksonville, Illinois (1) Lombard, Illinois (1) Palatine, Illinois (1) Elkhart, Indiana (1)

This provider is fluent in 1 language:

English

This provider is available in 2 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)
Chicago, IL

230 East Ohio Street
Chicago, IL 60611
16 - 20

855 272 0402

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Applied Tech

4.8 10 reviews
Premier Verified

$1,000+

$150 - $199 / hr

50 - 249

Serves Grand Rapids, MI

Services provided

70% IT Managed Services

30% Cybersecurity

Applied Tech is a provider of Managed IT Services, specializing in IT infrastructure management, cybersecurity, and IT support services. Their clients consistently commend their responsive customer service, effective project management, and commitment to aligning with client needs. Notably, 100% of reviewers highlighted their transparent communication and willingness to adapt to feedback, although some noted potential for further improvement in communication as business needs evolve.

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Industry Experience

Applied Tech has garnered positive feedback across multiple industries, including Insurance, Healthcare, Financial Services, Legal, and Advertising & Marketing. Clients praise their expertise in IT management, cybersecurity, and project execution, noting strong communication and responsiveness. The overall sentiment is highly favorable, with clients highlighting the provider's ability to meet industry-specific needs and adapt to challenges, making them a suitable partner for organizations seeking robust IT support in these sectors.
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Insurance Healthcare Financial services Legal Advertising & marketing Food & Beverages

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Denver, Colorado (5) Fitchburg, Wisconsin (1) Madison, Wisconsin (1) Aurora, Colorado (1) Westminster, Colorado (1) Prentice, Wisconsin (1)

This provider is fluent in 1 language:

English
Brookfield, WI

150 N. Sunnyslope Road, Suite 200
Brookfield, WI 53005
16 - 20

(414) 455-0719

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Interlink Cloud Advisors, Inc.

5.0 1 review
Verified

Undisclosed

Undisclosed

50 - 249

Serves Grand Rapids, MI

Services provided

40% IT Managed Services

10% AI Consulting

10% Cloud Consulting & SI +4 services

10% Cybersecurity

10% Generative AI

10% IT Strategy Consulting

10% Unified Communications Consulting & SI

Interlink Cloud Advisors, Inc. is a Managed IT Services provider offering comprehensive outsourced IT support, including network administration, backups, and 24/7 help desk services. Their clientele appreciates their proactive approach, Microsoft expertise, and excellent project management, with 100% positive feedback highlighting their strong client relationships and community involvement.

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1 of 1 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services & Consulting for Nonprofit Organization
5.0 — Interlink Cloud Advisors, Inc. provides managed IT services for a nonprofit organization. The team is responsible for network management, backup creation, help desk support, and IT consulting. Read more
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Industry Experience

Interlink Cloud Advisors, Inc. has a strong reputation in the nonprofit sector, providing managed IT services that enhance operational efficiency and minimize downtime. Their proactive approach, especially regarding Microsoft technologies, has garnered positive feedback for their ability to foster strong client relationships. Overall, clients praise their responsiveness, supportiveness, and community engagement, making them a suitable partner for nonprofits seeking reliable IT solutions.
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Nonprofit

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients of Interlink Cloud Advisors, Inc. express a strong sentiment regarding the company's value for money, highlighting their comprehensive IT services and proactive support. One client noted a significant investment between $50,000–$200,000, praising the firm for zero network downtime and effective management within budget. The personalized attention and relationship-building efforts, particularly from CEO Matt, enhance their perceived value. Clients feel they receive top-tier service, akin to being treated as the most important client, reinforcing their satisfaction with the overall cost-effectiveness.
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Featured

What are Featured Providers?
Zazz

4.9 39 reviews
Verified

$50,000+

$50 - $99 / hr

50 - 249

Serves Grand Rapids, MI

Services provided

70% IT Managed Services

20% Cybersecurity

10% IT Staff Augmentation

Zazz is a versatile mobile and web development company known for delivering innovative solutions across various industries, including insurance, education, and recruitment. The company receives overwhelmingly positive feedback, with a notable emphasis on their technical expertise, project management skills, and ability to meet client needs—leading to significant outcomes such as user engagement increases of up to 60% and user satisfaction rates as high as 92%.

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Reviews mention Proactive
Overall, the sentiment regarding Zazz's proactivity is highly positive. Clients consistently noted Zazz's proactive communication and timely delivery of project milestones. For instance, one client highlighted that Zazz's team was 'very proactive in support and delivery of the project,' while another emphasized their 'proactive issue resolution' that ensured seamless collaboration. Additionally, clients appreciated the team's responsiveness and commitment to understanding their needs, which contributed to a smooth project execution.

Mobile App Development for System Integration Company

5.0 Jul 30, 2024

The team was very proactive in support and delivery of the project. They met all the deliverables on time. The best part about Zazz is their expertise and innovative solutions.
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Mobile App Dev for Student Connection Platform

5.0 Aug 18, 2023

Their agile approach ensure regular task checking, allowing for adjustment as needed. Deadlines were consistently met due to their efficient allocation of resources and proactive issue resolution. This proactive communication, transportation progress tracking, and adherence to timelines ensured a seamless collaboration.
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UI/UX Design, Mobile App & Web Dev for Property Mgmt Firm

5.0 Apr 21, 2023

ZAZZ's project management was exemplary throughout the project. They provided clear timelines and deadlines for each phase of the project, and communicated proactively if there were any changes or delays. ZAZZ's team was professional, knowledgeable, and responsive to any feedback or concerns we had throughout the project.
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Industry Experience

Zazz demonstrates strong expertise across various industries, including Information Technology, Design, Financial Services, Education, and Healthcare. Clients commend their innovative solutions, project management skills, and responsive support, leading to measurable successes like increased engagement and revenue. Overall, Zazz is especially well-suited for projects requiring app development, UI/UX design, and custom integrations, making them a commendable partner for businesses in technology-driven sectors.
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Information technology Design Financial services Other industries Education Agriculture Manufacturing Human Resources Other Industry Healthcare Real estate Software Consulting Wellness & Fitness Food & Beverages Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (18) $10,000 to $49,000 (4) $200,000 to $999,999 (4)

What Clients Have Said
Clients consistently note Zazz's competitive pricing and strong value for money, with feedback highlighting their ability to deliver high-quality services within budget constraints. For instance, a former director emphasized that Zazz's pricing fit their budget while providing good value for cost. Similarly, multiple clients praised their responsiveness and proactive communication, ensuring project deliverables were met on time without compromising quality. Overall, sentiment towards Zazz reflects a positive perception of their cost-effectiveness and alignment with client expectations.
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View projects from:

United States (13) Canada (10) Bangladesh (1) Greece (1) India (1) England (1)

This provider is fluent in 5 languages:

English

French

Spanish

German

Italian

This provider is available in 3 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)
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Corporate Technologies

4.7 11 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Grand Rapids, MI

Services provided

80% IT Managed Services

10% Cloud Consulting & SI

10% Cybersecurity

Corporate Technologies is a Managed IT Services provider offering comprehensive IT support, management, and cybersecurity solutions. Overall, 100% of reviewers praise their proactive and responsive service, highlighting their swift resolution of issues, often within the same business day. Their dedication to client needs and efficient project management are also frequently mentioned, making them a reliable partner for outsourced IT management.

See all 11 projects
Reviews mention Receptive
The client feedback reflects a highly receptive sentiment towards Corporate Technologies. They commend the company's ability to listen to their needs and manage projects effectively. Notably, the client appreciates their patience in guiding them through complex technological changes, stating, 'They have the patience to do business with a company that does not always understand the best way forward.' Overall, the client expresses satisfaction with the company's responsiveness and consistent performance.

Cybersecurity & IT Services for Architecture & Design Co

5.0 Sep 8, 2025

To the best of their ability they have managed everything accordingly, all needs are listened to and heard very well. They have the patience to do business with a company that does not always understand the best way forward in the changing technology that permeates life and explain the best way forward as often as needed.
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$35 Best for small, local businesses $55 Growing SMBs needing onsite help $80 Businesses wanting full IT coverage

24/7 Help Desk & Network Monitoring
Start Your IT Transformation Today! Free expert consults with local IT specialists. Free network assessment. Tailored solutions. Fast response within 24 hours. 24/7 support with unlimited access.
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Ada, MI

4690 Fulton St E, Ste 101
Ada, MI 49301
16 - 20

616-575-8500

Ada, MI

4690 Fulton St E, Ste 101
Ada, MI 49301
16 - 20

616-575-8500

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3 of 5 Grand Rapids-based reviews are 5 stars

5 Grand Rapids-based reviews for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost for IT Managed Services services in Grand Rapids

IT Managed Services project highlight

IT Managed Services for Fiber Optics Installation Company
5.0 — Corporate Technologies provides managed IT services for a fiber optics installation company. The team provides 24/7 help desk support, cybersecurity, and system monitoring. Read more
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TPx Communications

4.3 72 reviews
Premier Verified

$1,000+

$100 - $149 / hr

250 - 999

Serves Grand Rapids, MI

Services provided

50% IT Managed Services

40% Cybersecurity

10% Unified Communications Consulting & SI

TPx Communications is a Managed IT Services provider offering comprehensive Information Technology Services, including IT Support Services, network security, and outsourced IT management. With approximately 90% of reviews praising their responsiveness and value for cost, TPx Communications is lauded for their customer service, project management, and expertise in providing seamless IT and communication solutions.

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Reviews mention Exceeds expectations
Clients consistently report that TPx Communications exceeds expectations in service delivery and responsiveness. The COO of The Pure Experts highlighted TPx's remarkable ability to enhance network security and streamline vendor management, while the Chief of Staff at Dub Brothers Management praised their rapid response and exceptional customer service. Both reviews emphasize the company's dedication to client success, with specific commendations for team members like Michael Trenholm and Christine, who have been instrumental in providing tailored solutions.

Internet Consulting Services for Cannabis Products Company

5.0 Apr 4, 2023

TPx’s consulting services have been nothing but miraculous; they’ve been excellent. Although the current solution hasn’t been implemented yet, TPx’s services have been wonderful overall. We haven’t experienced any downtime whatsoever, so their services have exceeded my expectations.
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Internet Consulting Services for Cannabis Products Company

5.0 Apr 4, 2023

Additionally, Christine has gone the extra mile by coordinating with our team and providing an architect to get the work done. I can’t say enough good things about TPx and how amazing their service is.
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Cybersecurity & IT Managed Services for Water Filtration Co

5.0 Jan 16, 2025

TPx absolutely delivered on our needs. The timelines may have changed, but it was due to the increased knowledge and change in decisions throughout the process to ensure we got MORE than what we expected and needed. TPx secures multiple project managers for each area of the project to ensure that each goal is met as efficiently as possible. If road bumps occurred, they were handled with professionalism and the end result was always better than we anticipated.
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14 of 30 IT Managed Services reviews are 5 stars

2 new reviews for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cybersecurity & IT Managed Services for Water Filtration Co
5.0 — TPx Communications provides cybersecurity services for a water filtration company. The team has also provided technical support and vendor management and implemented a phone system. Read more
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Average Project Cost Breakdown

Less than $10,000 (21) $10,000 to $49,000 (12) $50,000 to $199,999 (4) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend TPx Communications for their competitive pricing and overall value for money. Feedback highlights that their services fit within budget constraints while delivering effective solutions; for example, one client noted significant savings from their commercial phone systems. However, some reviews indicate that the quality of service can vary, with a few clients expressing dissatisfaction regarding project management and timely delivery. Overall, the sentiment reflects a positive perception of TPx's cost-effectiveness and commitment to client needs.
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Atlanta, GA

Marietta Street
Atlanta, GA 30303
10 - 15

866-447-2507

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Corporate Technologies

4.7 11 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Ada, MI

Services provided

80% IT Managed Services

10% Cloud Consulting & SI

10% Cybersecurity

Corporate Technologies is a Managed IT Services provider offering comprehensive IT support, management, and cybersecurity solutions. Overall, 100% of reviewers praise their proactive and responsive service, highlighting their swift resolution of issues, often within the same business day. Their dedication to client needs and efficient project management are also frequently mentioned, making them a reliable partner for outsourced IT management.

See all 11 projects
Reviews mention Receptive
The client feedback reflects a highly receptive sentiment towards Corporate Technologies. They commend the company's ability to listen to their needs and manage projects effectively. Notably, the client appreciates their patience in guiding them through complex technological changes, stating, 'They have the patience to do business with a company that does not always understand the best way forward.' Overall, the client expresses satisfaction with the company's responsiveness and consistent performance.

Cybersecurity & IT Services for Architecture & Design Co

5.0 Sep 8, 2025

To the best of their ability they have managed everything accordingly, all needs are listened to and heard very well. They have the patience to do business with a company that does not always understand the best way forward in the changing technology that permeates life and explain the best way forward as often as needed.
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$35 Best for small, local businesses $55 Growing SMBs needing onsite help $80 Businesses wanting full IT coverage

24/7 Help Desk & Network Monitoring
Start Your IT Transformation Today! Free expert consults with local IT specialists. Free network assessment. Tailored solutions. Fast response within 24 hours. 24/7 support with unlimited access.
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Ada, MI

4690 Fulton St E, Ste 101
Ada, MI 49301
16 - 20

616-575-8500

Ada, MI

4690 Fulton St E, Ste 101
Ada, MI 49301
16 - 20

616-575-8500

See All Locations (18)

3 of 5 Grand Rapids-based reviews are 5 stars

5 Grand Rapids-based reviews for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost for IT Managed Services services in Grand Rapids

IT Managed Services project highlight

IT Managed Services for Fiber Optics Installation Company
5.0 — Corporate Technologies provides managed IT services for a fiber optics installation company. The team provides 24/7 help desk support, cybersecurity, and system monitoring. Read more
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DevsOperative

5.0 3 reviews
Verified

$10,000+

$150 - $199 / hr

10 - 49

Grand Rapids, MI

Services provided

15% IT Managed Services

40% Custom Software Development

15% Cloud Consulting & SI +3 services

15% Web Development

10% IT Strategy Consulting

5% IT Staff Augmentation

DevsOperative is a Managed IT Services provider offering tailored IT support services including custom application development and user management systems. Reviewers highlight their excellent communication, timely project delivery, and alignment with client values, with 100% positive feedback on their flexibility and commitment to client success.

See all 3 projects

Industry Experience

DevsOperative has demonstrated expertise across the non-profit and education sectors, receiving positive feedback for their responsive project management and technical solutions. In the non-profit industry, they excelled in supporting cloud infrastructure and application development, while in education, they successfully created custom technology solutions that streamlined business processes. Overall, clients appreciate their alignment of values, flexibility, and commitment to client success, making them a fitting choice for organizations within these industries.
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Non-profit Education

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend DevsOperative for providing excellent value for money, citing affordable pricing that aligns with their budgets. One client noted the 'good value for cost' and emphasized the company's commitment to meeting expectations. Another highlighted the efficient delivery of services that not only fit their budget but also contributed to increased productivity. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services rendered by DevsOperative.
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1 of 1 Grand Rapids-based review is 5 stars

$50,000 – $199,999 avg. project cost for IT Managed Services services in Grand Rapids

Grand Rapids-based IT Managed Services project highlight

Quote Generator Development for Education Company
5.0 — DevsOperative developed a custom quote and invoice generator for an educational company. The team connected the client's user database with Stripe, and the tool allowed users to create their own Read more
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Featured

What are Featured Providers?
BetterWorld Technology

4.9 26 reviews
Verified

$1,000+

$150 - $199 / hr

50 - 249

Serves Grand Rapids, MI

Services provided

50% IT Managed Services

30% Cybersecurity

15% IT Strategy Consulting +1 service

5% Compliance Consulting

BetterWorld Technology is a managed IT services provider offering comprehensive IT management and support services, including cybersecurity, telecommunication, and helpdesk solutions. With 100% positive reviews, clients frequently commend their responsive communication, effective project management, and ability to seamlessly execute IT transitions. Approximately 50% of reviewers highlight their impressive transparency and strategic planning abilities, establishing BetterWorld Technology as a reliable partner for managed IT services and support.

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16 of 19 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Arch Support Company
5.0 — BetterWorld Technology provided managed IT services to an arch support company. The team assisted the client in migrating their IT infrastructure and deploying an RMM software. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (7) $50,000 to $199,999 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight BetterWorld Technology's competitive pricing and strong value for money. Feedback indicates that their services fit within budget constraints while delivering high-quality outcomes. For instance, one client noted that BetterWorld provided 'good value for cost' and another emphasized their 'cost-effective solutions' that improved operational efficiency. Overall, the sentiment across reviews reflects satisfaction with both affordability and the level of service provided.
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View projects from:

Chicago, Illinois (4) Washington, District of Columbia (4) Massillon, Ohio (1) Milwaukee, Wisconsin (1) Plano, Texas (1) Marietta, Georgia (1) Lisle, Illinois (1) Palatine, Illinois (1) Winter Park, Florida (1) Frederick, Maryland (1) Los Altos, California (1) Los Angeles, California (1) Millbrae, California (1) Denver, Colorado (1) Pueblo, Colorado (1) Portland, Oregon (1) Tysons, Virginia (1)

This provider is fluent in 3 languages:

English

Spanish

French

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)
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Net at Work LLC

4.8 3 reviews
Premier Verified

$5,000+

$100 - $149 / hr

250 - 999

Serves Grand Rapids, MI

Services provided

65% IT Managed Services

35% Cybersecurity

Net at Work LLC is a Managed IT Services provider with a strong emphasis on IT Management and Support Services. Feedback across their reviews is predominantly positive, with clients praising their technical expertise and project management capabilities. Approximately 100% of reviewers highlight their proactive communication and comprehensive IT solutions, making Net at Work LLC a reliable partner in Managed Information Technology.

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Industry Experience

Net at Work Inc. has demonstrated expertise in the Consumer Products and Food & Beverage industries, receiving positive feedback for their IT solutions and ERP system implementations. Clients praised their thorough project management, technical knowledge, and proactive communication. In Consumer Products, they effectively supported system upgrades and staff training. In Food & Beverage, they excelled in network support and security. Overall, their consistent delivery and alignment with client values indicate they are a strong fit for businesses within these sectors.
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Consumer Products Food & Beverage

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Net at Work as providing good value for cost, with one stating it was a key reason for their selection. A long-term partnership highlighted a significant investment exceeding $500,000, reflecting satisfaction with service quality. However, one client noted initial billing practices caused concerns, although they were resolved. Overall, feedback indicates a strong alignment between cost and the value delivered, with effective communication and support being recurring themes.
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More responsive than most other service providers

Net at Work LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Troy, MI

200 E Big Beaver Rd
Troy, MI 48083
6 - 9

248-817-1162

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Integris

4.9 92 reviews
Premier Verified

$5,000+

$150 - $199 / hr

250 - 999

Serves Grand Rapids, MI

Services provided

75% IT Managed Services

10% Cybersecurity

10% IT Strategy Consulting +1 service

5% Cloud Consulting & SI

Integris is a Managed IT Services provider offering comprehensive IT management, support services, and cybersecurity for various industries. The company consistently receives positive feedback, with approximately 90% of reviews highlighting their reliability, quick response, and effective communication. Clients appreciate their ability to manage complex IT systems and ensure security, although some suggest improvements in response times for support tickets.

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4 of 6 reviews are 5 stars

6 new reviews for IT Managed Services services

$50,000 – $199,999 avg. project cost

Reviewed 6 times in the past 6 months
In the past six months, Integris has received positive feedback for their IT managed services, with clients highlighting their responsiveness and expertise. A director noted their flexibility and timely support, while another praised the significant reduction in downtime and improved communication. Clients also appreciated their proactive cybersecurity measures. However, some reviews indicated a need for quicker ticket response times. Overall, sentiments lean towards satisfaction, with recommendations for potential customers to establish clear expectations.
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Industry Experience

Integris has demonstrated expertise across several industries, including financial services, healthcare, consulting, and nonprofits. Clients frequently commend their responsiveness, proactive approach, and ability to manage complex IT infrastructures. In financial services, they’ve enhanced security measures significantly. In healthcare, they facilitated smooth transitions to cloud-based systems. Overall, sentiment is highly positive, particularly in sectors requiring stringent compliance and security protocols, making Integris a strong fit for organizations needing reliable IT support and management.
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Consulting Arts, entertainment & music Retail Medical Media Consumer Products Non-profit Sports Food & Beverages Hospitality & leisure Engineering IT Services Pharmaceuticals Healthcare Business services Manufacturing Nonprofit Financial services Education Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Automotive Real estate Construction Legal Other Industry

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Marquette, MI

715 W Washington Street, Suite E
Marquette, MI 49855
10 - 15

(888) 330-8808

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Insight Global

Not yet reviewed
Verified

$1,000+

Undisclosed

1,000 - 9,999

Grand Rapids, MI

Services provided

10% IT Managed Services

10% AI Development

10% BI & Big Data Consulting & SI +7 services

10% Cloud Consulting & SI

10% Custom Software Development

10% Executive Search

10% Generative AI

10% Recruiting

10% Recruitment Process Outsourcing

10% Staffing

Insight Global, a big data analytics company, provides BI & big data consulting & SI and cloud consulting & SI. The firm is located in Atlanta, Georgia and Birmingham, Alabama.
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More responsive than most other service providers

Insight Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Grand Rapids, MI

333 Bridge Street, Suite 1301
Grand Rapids, MI 49504
41 - 49

8554864057

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Real IT Solutions, Inc

5.0 14 reviews

$5,000+

$150 - $199 / hr

10 - 49

Walker, MI

Services provided

50% IT Managed Services

20% Cybersecurity

10% Call Center Services +2 services

10% Cloud Consulting & SI

10% IT Strategy Consulting

Real IT Solutions, Inc is a Managed IT Services provider specializing in outsourced IT management, security solutions, and IT support services. Client reviews indicate a high satisfaction rate, with 90% of feedback highlighting their proactive and responsive approach. Customers praise their ability to enhance business efficiency, maintain security, and ensure minimal downtime, reflecting a consistent commitment to quality information technology services.

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Reviews mention Proactive
Clients consistently highlight Real IT Solutions, Inc.'s proactive approach to IT management. For instance, one client noted their ability to anticipate potential issues and address them before they escalate, stating, "They are proactive and they don't wait for problems to present themselves." Another client emphasized their continuous monitoring and preemptive alerts, contrasting this with previous experiences of reactive support. Overall, the sentiment surrounding their proactivity is overwhelmingly positive, underscoring their commitment to preventing problems rather than merely responding to them.

Cybersecurity Services for CPA Firm

5.0 May 5, 2023

We meet face to face with the owners at least twice a year where we go over any outstanding issues that we may be having. They are proactive and they don't wait for problems to present themselves and do damage control. We are out in front of the potential issues.
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Managed IT Services for Industrial Components Distributor

5.0 Feb 24, 2023

Still, we’ve noticed that they’re more proactive than we were accustomed to. Usually, we would call our old IT service provider when something broke. However, Real IT Solutions constantly monitors our systems, alerts us about potential problems, and addresses those issues before they become one.
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Average Project Cost Breakdown

$50,000 to $199,999 (5) $10,000 to $49,000 (4) $200,000 to $999,999 (2) $10,000,000 + (1)

What Clients Have Said
Clients have consistently praised Real IT Solutions, Inc for their cost-effectiveness and value for money. One client noted the 'pricing fit our budget' and emphasized the 'good value for cost.' Another remarked on their transparency in quotes, stating they are 'usually very spot on,' which enhances trust. Overall, the sentiment is positive, with many clients expressing satisfaction with the quality of service relative to the investment, describing it as a significant improvement to their operations.
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Grand Rapids, Michigan (6) Grand Haven, Michigan (2) Kentwood, Michigan (1) Shelby, Michigan (1) Walker, Michigan (1) Comstock Park, Michigan (1) Hudson, Michigan (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)
8 of 8 Grand Rapids-based reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost for IT Managed Services services in Grand Rapids

IT Managed Services project highlight

Managed IT Support for Dental Services Company
5.0 — Real IT Solutions, Inc provides managed IT services for a dental services company. The team handles all issues related to the client's computers, network, and software. Read more
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The C2 Group

4.7 3 reviews

$25,000+

$150 - $199 / hr

10 - 49

Grand Rapids, MI

Services provided

10% IT Managed Services

25% E-Commerce Development

25% Web Development +4 services

10% Custom Software Development

10% Digital Strategy

10% UX/UI Design

10% Web Design

The C2 Group is a web development company recognized for its strategic integration and development services, specializing in Episerver solutions. Across their reviews, 100% of clients praised their project management and creative problem-solving abilities, highlighting their collaborative approach and adaptability. Notably, they have a sustained engagement with clients, contributing significantly to the successful transformation and enhancement of web properties.

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Reviews mention Creative
Clients consistently praise The C2 Group for their creativity and innovative approach. One client highlighted their ability to provide executable solutions to complex challenges, stating, "They’re very creative" and "come back with an executable solution that I’m able to leverage." Additionally, another reviewer emphasized their talent in UX design, noting they offer great ideas. Overall, the sentiment regarding creativity is highly positive, with clients appreciating their partnership and responsiveness in addressing unique needs.

Web Development for Community College System

5.0 Oct 21, 2019

They follow through and are very creative. They’re really good with UX as well, giving us great ideas. Sometimes, I challenge them with things that feel impossible, but they come back with an executable solution that I’m able to leverage. I appreciate that relationship. It feels like they’re a partner, rather than us just being another client to them. I feel as if they’re invested in us.
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Industry Experience

The C2 Group has demonstrated notable expertise in the Telecommunications and Education sectors, with strong positive sentiments across both industries. In Telecommunications, they successfully facilitated a complex website consolidation, enhancing user experience and operational efficiency. In Education, they significantly improved web engagement and branding for a community college, leading to national recognition for their website. Additionally, their work in the Other Industry includes e-commerce solutions, showcasing adaptability and innovation. Overall, C2 is well-suited for clients in Telecommunications, Education, and e-commerce industries seeking strategic partnerships.
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Telecommunications Education Other Industry

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Average Project Cost Breakdown

$200,000 to $999,999 (2)

What Clients Have Said
Clients consistently express satisfaction with The C2 Group's pricing and value for money, highlighting their economical choices for extensive web development services. One client noted an investment of over $750,000, praising the partnership's effectiveness and the significant improvements in web traffic and user engagement. Another client emphasized that C2's expertise provided a cost-effective alternative to in-house staffing, facilitating essential projects without prohibitive expenses. Overall, feedback indicates that The C2 Group delivers strong value relative to their costs.
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ITPartners+

5.0 1 review

$1,000+

Undisclosed

10 - 49

Grand Rapids, MI

Services provided

50% IT Managed Services

25% Cybersecurity

25% IT Strategy Consulting

ITPartners+ is a Managed IT Services provider offering outsourced IT support and management, including 24/7 help desk, proactive monitoring, and cybersecurity. Reviews highlight a 99.99% system uptime and a 60% reduction in support ticket resolution times. The company is praised for its rapid response and thorough communication, with a recommendation for more proactive updates on industry trends.

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Industry Experience

ITPartners+ has demonstrated strong expertise in the healthcare industry, particularly in holistic healthcare, providing comprehensive IT solutions that enhance system security and operational efficiency. Clients report significant improvements in system uptime and reduced IT issues, highlighting their responsive service and strategic IT alignment with business goals. Overall sentiment in healthcare is highly positive, positioning ITPartners+ as a reliable partner for organizations seeking robust IT support and proactive management.
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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have reported that ITPartners+ offers excellent value for money through predictable pricing and comprehensive IT services. One client highlighted their satisfaction with 'no surprise costs' and noted significant savings from reduced downtime, which eliminated thousands in losses annually. Overall sentiment reflects a strong belief that the company's pricing aligns well with the quality of service provided, contributing to a positive partnership experience.
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1 of 1 Grand Rapids-based review is 5 stars

1 Grand Rapids-based review for IT Managed Services in past 6 months

$200,000 – $999,999 avg. project cost for IT Managed Services services in Grand Rapids

Grand Rapids-based IT Managed Services project highlight

Managed IT Services & Cybersecurity for Healthcare Provider
5.0 — ITPartners+ provides managed IT services for a healthcare provider. The team handles help desk queries, manages the client's network infrastructure management, and offers cybersecurity services. Read more
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Grand Rapids Tech

5.0 1 review

$5,000+

$100 - $149 / hr

10 - 49

Comstock Park, MI

Services provided

30% IT Managed Services

30% Building Security Services

20% Web Design +2 services

15% IT Strategy Consulting

5% Search Engine Optimization

Grand Rapids Tech is a Managed IT Services provider, offering comprehensive IT management and support services, including network setup and IT consulting. Reviews indicate a high level of satisfaction, with 100% positive feedback. Clients commend their knowledge, diverse service offerings, and flawless execution, emphasizing that technology "just works" with GR Tech's seamless integration and proactive approach.

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Industry Experience

Grand Rapids Tech has demonstrated expertise in the real estate industry, providing comprehensive IT solutions such as network setup and custom tech equipment. Feedback indicates a strong emphasis on communication and responsiveness, with clients noting that their technology needs are seamlessly met. The overall sentiment is highly positive, highlighting the company's ability to enhance operational efficiency through reliable technology support, making them a suitable partner for real estate projects.
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Real estate

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have praised Grand Rapids Tech for delivering excellent value for money, with one managing broker noting the company's ability to present multiple options tailored to their budget. The seamless integration of services and high level of knowledge were highlighted as key strengths, ensuring that technology does not hinder productivity. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of their services, reinforcing the perception of good value.
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1 of 1 Grand Rapids-based review is 5 stars

Less than $10,000 avg. project cost for IT Managed Services services in Grand Rapids

Grand Rapids-based IT Managed Services project highlight

Managed IT Services for Real Estate Broker
5.0 — A real estate broker needed a reliable IT partner that would support all their digital needs. The company chose Grand Rapids Tech to be that partner for multiple projects. Read more
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Featured

What are Featured Providers?

ITGix

5.0 14 reviews
Premier Verified

$10,000+

$50 - $99 / hr

50 - 249

Serves Grand Rapids, MI

Services provided

40% IT Managed Services

40% Cloud Consulting & SI

20% IT Strategy Consulting

ITGix is a Managed IT Services provider specializing in IT Management and Outsourced IT Support, particularly in areas such as infrastructure design, AWS cloud operations, and DevOps architecture. The company has received overwhelmingly positive feedback, with clients praising their technical expertise, flexibility, and commitment to client success. Approximately 90% of reviewers highlight ITGix's responsiveness and ability to deliver projects on time.

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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews for ITGix reflect a strong overall sentiment, highlighting their technical expertise and effective project management. Clients praised their rapid response during emergencies, such as preventing downtime during a DDoS attack, and their ability to streamline deployment processes. Notably, one client commended ITGix for transforming their deployment strategy, resulting in significant operational improvements. Overall, clients expressed satisfaction with ITGix's collaborative approach and commitment to project success, with no major areas for improvement identified.
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Average Project Cost Breakdown

$200,000 to $999,999 (3) $10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Client feedback on ITGix highlights a strong sentiment regarding their cost-effectiveness and overall value for money. Multiple clients noted that ITGix's pricing fit their budgets while delivering exceptional service quality and expertise. For example, one client emphasized that ITGix provided 'good value for the cost,' while another highlighted their 'great value for money.' Overall, clients expressed satisfaction with the financial investment, citing efficient project execution and positive outcomes that justified their expenditures.
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More responsive than most other service providers

ITGix is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Five Nines

5.0 6 reviews
Premier Verified

Undisclosed

Undisclosed

50 - 249

Serves Grand Rapids, MI

Services provided

60% IT Managed Services

20% Cybersecurity

10% IT Staff Augmentation +1 service

10% IT Strategy Consulting

Five Nines is an IT Managed Services Provider specializing in Managed IT Services, IT Support, and Outsourced IT Management. Across their reviews, clients consistently praise their effective IT management, proactive support, and dedication to aligning with company culture and values. Approximately 80% of reviewers highlight Five Nines' ability to deliver timely solutions and maintain strong communication, while a similar percentage appreciate their expertise in cybersecurity and network management.

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Reviews mention Proactive
Clients consistently express satisfaction with Five Nines' proactive approach to IT management. Feedback highlights their ability to anticipate needs and provide solutions, such as offering a comprehensive budget plan and identifying areas for improvement before issues arise. One client noted that Five Nines 'sees things that we don't see and gives us options,' reinforcing the sentiment that their proactive strategies enhance operational efficiency and security. Overall, clients appreciate the foresight and planning that Five Nines brings to their IT services.

IT Services & Cybersecurity for Critical Access Hospital

5.0 May 12, 2025

Five Nines devises solutions we didn't even ask for. When the whole process started, the team walked in with their assessment and told us the high, middle, and low priorities. We told them one of our IT people resigned, and Five Nines brought out a folder and said, "Here's a solution we were thinking could happen just based on our interview." It took the pressure off. Instead of going out and trying to find another person, the team said, "Here's what we can do for you." Five Nines sees things that we don't see and gives us options.
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6 of 6 IT Managed Services reviews are 5 stars

6 new reviews for IT Managed Services in past 6 months

$200,000 – $999,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services for Healthcare Company
5.0 — Five Nines provided managed IT services for a healthcare company. Their work includes technology road mapping, project planning, network and infrastructure management, and cybersecurity support. Read more
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More responsive than most other service providers

Five Nines is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Earth City, MO

502 Earth City Expressway
Earth City, MO 63045
16 - 20

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Datalink Networks Inc.

5.0 3 reviews
Premier Verified

Undisclosed

Undisclosed

10 - 49

Serves Grand Rapids, MI

Services provided

20% IT Managed Services

20% Cloud Consulting & SI

20% Cybersecurity +2 services

20% IT Strategy Consulting

20% Unified Communications Consulting & SI

Datalink Networks Inc. is a Managed IT Services provider known for its expertise in Outsourced IT Support and IT Management. Across reviews, 100% of clients commend their rapid response and problem-solving abilities, highlighting their exceptional project management and high availability. Their proactive approach and commitment to client satisfaction are consistently praised, with no areas for improvement noted.

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Reviews mention Proactive
Clients commend Datalink Networks Inc. for their proactive approach, particularly in sharing insights on emerging technologies and providing hands-on support during critical situations. One client emphasized their rapid response and consistent delivery, noting that Datalink's proactive support has been instrumental in enhancing business operations and IT infrastructure. Overall, the sentiment is overwhelmingly positive, highlighting their dependability and commitment to exceptional service.

Managed IT Services for Seafood Company

5.0 Aug 20, 2025

Overall, they were a dependable partner, and I appreciated their proactive approach and attention to detail. Their proactive support and resourcefulness have played a key role in helping our company grow and adapt. They’ve consistently gone above and beyond, and most importantly, they’ve been dependable during the moments we’ve needed them most.
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3 of 3 reviews are 5 stars

3 new reviews for IT Managed Services services

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of Datalink Networks Inc. reflect a strong overall sentiment of satisfaction among clients. Notably, clients praised their rapid response times and proactive support, with one client highlighting their 'headspinningly fast' service in resolving issues. Another client emphasized the significant improvements in IT infrastructure and security, citing the successful implementation of Barracuda services. Overall, reviewers found Datalink Networks Inc. to be dependable and committed to delivering exceptional results, with no noted areas for improvement.
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Industry Experience

Datalink Networks Inc. has received positive feedback across various industries, including nonprofit (U.S. Intelligence Community), healthcare (Orthopedic Clinic), and food & beverage (seafood distribution). Clients praised their proactive problem-solving, rapid response times, and high availability in supporting IT infrastructure enhancements. The overall sentiment reflects strong expertise in delivering secure and resilient IT solutions, making them a suitable partner for businesses seeking reliable IT support in these industries.
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Nonprofit Food & Beverage

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Bentonville, AR

240 South Main Street
Bentonville, AR 72712
2 - 5

877-487-3783

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Kinetix, LLC

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Sparta, MI

Services provided

40% IT Managed Services

40% Cybersecurity

20% Call Center Services

Kinetix, LLC is a Managed IT Services provider known for delivering responsive and efficient IT Support Services. The company has earned positive feedback for its well-managed, timely project delivery and strong client relationships, with 100% of reviewers highlighting their impressive responsiveness and minimal downtime during implementations.

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1 of 1 IT Managed Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services for General Dentistry Office
5.0 — A general dentistry office has hired Kinetix, LLC for IT services. The vendor offers ongoing IT support and cybersecurity services. The client has worked with multiple individuals from Kinetix, Read more
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Industry Experience

Kinetix, LLC has demonstrated expertise in the healthcare industry, specifically in IT support for dental practices. Clients commend the company for its responsive communication, effective project management, and successful implementation of essential technology upgrades, such as new computers and phone systems. Overall sentiment in the healthcare sector indicates strong satisfaction with Kinetix's services, highlighting its ability to minimize downtime and deliver high-value solutions, making it a suitable choice for similar projects.
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Healthcare

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Average Project Cost Breakdown

What Clients Have Said
Clients have praised Kinetix, LLC for providing good value for their cost, with one reviewer highlighting their decision to choose the company based on high ratings and perceived affordability. Feedback indicates that project management was effective, with clear discussions on pricing and timelines, resulting in minimal downtime. Overall, the sentiment surrounding Kinetix's pricing suggests that clients find it reasonable and reflective of the quality service received.
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Kaiser IT Group

5.0 1 review

$5,000+

$150 - $199 / hr

2 - 9

Grand Rapids, MI

Services provided

25% IT Managed Services

15% Business Consulting

15% Cybersecurity +3 services

15% IT Staff Augmentation

15% IT Strategy Consulting

15% Other IT Consulting and SI

Kaiser IT Group is a comprehensive IT services provider, specializing in wiring, security, phones, audio, and IT consulting. The reviews highlight their trustworthiness, effective project management, and honest approach, with 100% positive feedback. Notably, they helped reduce costs by 25% for a client, although they could improve on managing expectations.

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Industry Experience

Kaiser IT Group has demonstrated expertise primarily in the healthcare industry, providing comprehensive IT solutions for dermatology practices. Feedback highlights their strengths in project management, reliable communication, and cost-saving implementations, with a notable 25% reduction in moving costs. Clients appreciate their honesty and tailored advice, though some suggest managing expectations more conservatively. Overall, Kaiser IT Group is well-suited for healthcare organizations seeking dependable IT consulting and infrastructure services.
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Healthcare

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Kaiser IT Group is praised for providing excellent value for money, with one client noting a 25% reduction in overall costs due to their strategic implementations. Clients appreciate their honesty and tailored recommendations, ensuring that unnecessary expenses are avoided. The team's commitment to understanding client needs and offering alternatives within budget has been highlighted as a significant strength, contributing to a positive perception of their pricing and overall value.
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Featured

What are Featured Providers?

Fresche Solutions

Not yet reviewed
Verified

$10,000+

Undisclosed

250 - 999

Serves Grand Rapids, MI

Services provided

25% IT Managed Services

20% AI Consulting

20% Cloud Consulting & SI +2 services

20% Enterprise App Modernization

15% IT Strategy Consulting

IBM i and Microsoft Systems, Reimagined for Tomorrow. Innovators in AI-powered IT modernization, Fresche manages and maximizes the value of IBM i and Microsoft business-critical systems. Our
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Montréal, Canada

995 Rue Wellington
Montréal, Canada H3C
151 - 200

+1 508-594-2700

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Integritek Managed IT Services

4.9 4 reviews
Verified

Undisclosed

$200 - $300 / hr

50 - 249

Serves Grand Rapids, MI

Services provided

60% IT Managed Services

20% Cybersecurity

10% Compliance Consulting +1 service

10% IT Staff Augmentation

Integritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.

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Reviews mention Reasonable pricing
Integritek Holdings received positive feedback regarding their reasonable pricing, which was highlighted as a key factor in the client's decision to select them over competitors. The client noted that Integritek's pricing fit their budget, which contributed to projects consistently being completed within budget. Overall, sentiment regarding pricing is favorable, with clients appreciating the value offered for the quality of service received.

IT Managed Services for Memorial Park & Mortuary

4.5 May 17, 2024

Projects consistently come within budget. They were responsive and timely. Integritek knows our systems and our employees, we work with the same people often and they are always friendly.
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2 of 3 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cybersecurity & Managed IT Services for Employment Nonprofit
5.0 — Integritek Holdings provides managed IT and cybersecurity services for an employment-focused nonprofit. The team is tasked with building and maintaining IT systems across the client's 21-county Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Integritek Holdings is frequently recognized for providing excellent value for money, with clients noting that their pricing fits within budget constraints while delivering high-quality services. One client stated, 'Pricing fit our budget,' and another highlighted 'good value for cost.' Overall sentiment is positive, with feedback emphasizing their responsiveness and efficiency, ensuring that projects are completed within budget and timelines.
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Irving, TX

5005 West Royal Lane Suite 132
Irving, TX 75063
21 - 30

5125350908

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Sikich

4.8 22 reviews
Verified

$5,000+

Undisclosed

1,000 - 9,999

Serves Grand Rapids, MI

Services provided

40% IT Managed Services

40% Cybersecurity

10% Compliance Consulting +1 service

10% ERP Consulting and SI

Sikich is a Managed IT Services provider offering outsourced IT support and management solutions. Reviews for Sikich are overwhelmingly positive, with approximately 100% of feedback highlighting their proactive approach, responsiveness, and ability to handle complex IT challenges. Clients consistently commend their thorough communication and seamless project execution, with many appreciating their expertise in Microsoft infrastructure and network security.

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Reviews mention Results-oriented
Clients have expressed a highly positive sentiment regarding Sikich's results-oriented approach. One client noted, 'Sikich was one of the best third parties I have worked with on an ERP implementation,' highlighting their ability to quickly resolve issues and maintain constant communication. Weekly project management meetings ensured timely delivery, with the client stating, 'I always knew when development would be completed.' Overall, clients feel thoroughly supported and impressed with Sikich's commitment to ensuring successful outcomes.

Application Mgmt, ERP & Cloud Consulting for Supplement Co

5.0 Apr 29, 2024

Sikich was one of the best third parties I have worked with on an ERP implementation. They were able to quickly resolve issues and any questions that I had. We were in constant communication on budget and hours and I felt 100% supported by everyone on their team. I had a successful go live with minimal issues to work through.
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Industry Experience

Sikich has demonstrated expertise across various industries including Real Estate, Gaming, Government, Education, Financial Services, Pharmaceuticals, Manufacturing, and Nonprofit sectors. Clients consistently praise Sikich for their proactive IT solutions, project management capabilities, and responsiveness. The overall sentiment is highly positive, with particular strengths noted in IT security, compliance assessments, and managed services. Organizations seeking robust support in IT infrastructure and security, especially in regulated environments, would find Sikich to be a suitable partner.
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Real estate Gaming Government Education Other Industry Pharmaceuticals Financial services Food & Beverages Nonprofit Manufacturing Hospitality & leisure Legal

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View projects from:

United States (19) Canada (1)

1 of 1 Grand Rapids-based review is 5 stars

Unknown avg. project cost for IT Managed Services services in Grand Rapids

IT Managed Services project highlight

Managed IT Services for Property Management Company
5.0 — Sikich provides managed IT services for a property management company. Sikich is responsible for onboarding and providing Microsoft services while maintaining the security of the client's IT Read more
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1-800 Office Solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

1,000 - 9,999

Wyoming, MI

Services provided

50% IT Managed Services

50% Cloud Consulting & SI

Based in Warren, Michigan and Westland, Michigan, 1-800 Office Solutions is a cloud consulting & SI and IT managed services company. They offer cloud consulting & SI and IT managed services.
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Wyoming, MI

2147 Health Drive Southwest
Wyoming, MI 49519
2 - 5

(616) 965-0180

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SJA Solutions

Not yet reviewed

$1,000+

$150 - $199 / hr

10 - 49

Grand Rapids, MI

Services provided

90% IT Managed Services

5% Cloud Consulting & SI

5% Cybersecurity

SJA Solutions is an IT managed services company. The team provides IT managed services and cloud consulting & SI, and the agency is in Grand Rapids, Michigan and Traverse City, Michigan.
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i3 Business Solutions, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Grand Rapids, MI

Services provided

50% IT Managed Services

40% Cybersecurity

10% Other IT Consulting and SI

I3 Business Solutions, LLC is an IT managed services company. They are based in Grand Rapids, Michigan. Their team focuses on IT managed services and Cybersecurity.
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Business System Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Grand Rapids, MI

Services provided

40% IT Managed Services

30% Cybersecurity

15% Cloud Consulting & SI +1 service

15% IT Strategy Consulting

Business System Solutions is an IT managed services company. They offer IT managed services and Cybersecurity and were established in 1995.
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Grand Rapids, MI

601 3 Mile Road Northwest, Suite C
Grand Rapids, MI 49544
6 - 9

616-776-0400

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FORTÉ

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Byron Center, MI

Services provided

20% IT Managed Services

60% Unified Communications Consulting & SI

10% IT Staff Augmentation +1 service

10% Other IT Consulting and SI

Established in 1972, FORTÉ is an unified communications consulting & SI company. The team offers unified communications consulting & SI and IT managed services.
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Byron Center, MI

1075 73rd Street Southwest
Byron Center, MI 49315
31 - 40

(616) 631-4500

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Huff Tech Solutions

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Hudsonville, MI

Services provided

50% IT Managed Services

10% Cloud Consulting & SI

10% Cybersecurity +3 services

10% Document Digitization & Management

10% IT Strategy Consulting

10% Other IT Consulting and SI

Huff Tech Solutions is an IT managed services company. They were launched in 2019, and their services include IT managed services and IT strategy consulting.
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Dewpoint

Not yet reviewed

$5,000+

Undisclosed

250 - 999

Grand Rapids, MI

Services provided

20% IT Managed Services

20% Cybersecurity

20% IT Staff Augmentation +2 services

20% IT Strategy Consulting

20% Other IT Consulting and SI

Dewpoint is an IT strategy consulting company. Founded in 1996, the firm is located in Lansing, Michigan and Grand Rapids, Michigan. Their team focuses on IT strategy consulting and Cybersecurity.
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Grand Rapids, MI

333 Bridge Street NW, Suite 505
Grand Rapids, MI 49504
21 - 30

6166004718

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OWL Computing Inc.

Not yet reviewed

$10,000+

$50 - $99 / hr

10 - 49

Grand Rapids, MI

Services provided

35% IT Managed Services

35% Custom Software Development

10% Email Marketing +2 services

10% Search Engine Optimization

10% Social Media Marketing

OWL Computing Inc. Is a Grand Rapids, Michigan-based software development company. Their services include Custom Software Development and IT managed services.
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The Iserv Company

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Grand Rapids, MI

Services provided

100% IT Managed Services

The Iserv Company is an IT managed services company. Based in Grand Rapids, Michigan, the agency was launched in 1995. Their team specializes in IT managed services.
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US Signal

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Grand Rapids, MI

Services provided

50% IT Managed Services

50% Compliance Consulting

US Signal, an IT managed services and Compliance Consulting company, offer IT managed services and Compliance Consulting. They were founded in 2000.
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Tech Defenders

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Grand Rapids, MI

Services provided

100% IT Managed Services

Tech Defenders is an IT managed services company. In Grand Rapids, Michigan, their team provides IT managed services.
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K Group Companies

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Grand Rapids, MI

Services provided

20% IT Managed Services

20% Cloud Consulting & SI

20% Custom Software Development +2 services

20% Digital Engineering

20% IT Strategy Consulting

K Group Companies is an IT strategy consulting company headquartered in Grand Rapids, Michigan. They offer IT strategy consulting and cloud consulting & SI.
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Applied Innovation

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Grand Rapids, MI

Services provided

30% IT Managed Services

20% Cybersecurity

20% Robotics Process Automation +3 services

10% Building Security Services

10% Compliance Consulting

10% Document Digitization & Management

Applied Innovation, an IT managed services company, was founded in 1987. The midsize team offers IT managed services and Cybersecurity.
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Trailhead Networks

Not yet reviewed

$5,000+

$150 - $199 / hr

2 - 9

Grand Rapids, MI

Services provided

25% IT Managed Services

25% Cybersecurity

20% Compliance Consulting +3 services

15% IT Strategy Consulting

10% Cloud Consulting & SI

5% Unified Communications Consulting & SI

Located in Grand Rapids, Michigan, Trailhead Networks is a Cybersecurity company. They specialize in Cybersecurity and IT managed services and were launched in 2001.
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Envizion IT

5.0 2 reviews

$1,000+

$100 - $149 / hr

10 - 49

Zeeland, MI

Services provided

50% IT Managed Services

25% Cybersecurity

25% IT Strategy Consulting

Envizion IT is a Managed IT Services provider specializing in comprehensive IT support, including infrastructure management, IT project work, and cloud-based solutions. Reviews highlight their exceptional customer service and proactive approach, with 100% of feedback indicating satisfaction with reduced downtime and improved IT operations. Their clients appreciate the expertise and cost-efficiency offered by Outsourced IT Services, making them reliable partners for IT Management needs.

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Reviews mention Proactive
Envizion IT has received positive feedback for its proactive approach to IT management. Clients appreciate their ability to anticipate needs and propose solutions before issues arise. One client noted that it is rare to identify trends in data before Envizion suggests improvements, underscoring their proactive mindset. Additionally, the client highlighted Envizion's commitment to continuous improvement, even at the potential cost of future revenue, which reflects their dedication to client success and service.

Managed IT Services for Manufacturing Company

5.0 Feb 25, 2022

It is very rare that I notice a trend in the data before they propose a solution to that trend. We have recurring rhythms with and also have direct access to Bill and Mark if it is ever necessary to escalate concerns. I also love that the Envizion team thinks proactively and is always looking for ways to make things better (even if that means they make less money off me in the future).
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Industry Experience

Envizion IT has garnered positive feedback in the manufacturing and automotive sectors, demonstrating expertise in IT management and support. Clients commend their proactive approach, reliability, and strong customer service, leading to improved operational efficiency and minimized downtime. Their ability to navigate legacy systems while providing innovative solutions positions them as a valuable partner, especially for businesses seeking tailored IT services in these industries.
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Manufacturing Automotive

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Envizion IT's value for money, citing significant cost savings compared to maintaining in-house IT teams. One client noted, "Envizion has been able to give us access to these experts as needed and has allowed us to cut our costs and improve our support." Another emphasized their efficient service, stating, "Envizion IT takes care of everything within minutes," showcasing their effectiveness in minimizing downtime. Overall, the sentiment is highly positive regarding their pricing relative to the quality of service provided.
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2 of 2 Grand Rapids-based reviews are 5 stars

$50,000 – $199,999 avg. project cost for IT Managed Services services in Grand Rapids

IT Managed Services project highlight

Managed IT Services for Manufacturing Company
5.0 — Envizion IT works as a manufacturing company's IT support. They've been managing the client's IT infrastructure, design, implementation, and maintenance. Read more
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Springthrough

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Grand Rapids, MI

Services provided

15% IT Managed Services

40% Web Development

25% E-Commerce Development +2 services

15% IT Strategy Consulting

5% Mobile App Development

Website development firm Springthrough is headquartered in Grand Rapids, Michigan. Launched in 2000, the team provides Web Development and E-Commerce Development.
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Business System Solutions Michigan

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Grand Rapids, MI

Services provided

40% IT Managed Services

25% Cybersecurity

20% IT Strategy Consulting +1 service

15% Cloud Consulting & SI

Founded in 1995, Business System Solutions Michigan is a small IT managed services company. Their services include IT managed services and Cybersecurity.
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Grand Rapids, MI

264 Leonard Street Northwest
Grand Rapids, MI 49504
6 - 9

616-776-0400

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InsITe Business Solutions, Inc.

5.0 1 review

$1,000+

$100 - $149 / hr

2 - 9

Zeeland, MI

Services provided

20% IT Managed Services

20% Cloud Consulting & SI

20% IT Strategy Consulting +5 services

10% BI & Big Data Consulting & SI

10% Cybersecurity

10% Unified Communications Consulting & SI

5% IT Staff Augmentation

5% Other IT Consulting and SI

InsITe Business Solutions, Inc. is an IT consulting firm specializing in Microsoft platform optimization and licensing management. They are highly regarded for their ability to navigate complex business processes, with 100% of review feedback highlighting their clear communication, timely project completion, and commitment to long-term client relationships. Reviewers appreciate the cost savings achieved, noting no areas for improvement.

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Industry Experience

InsITe Business Solutions, Inc. has garnered positive feedback within the manufacturing industry, particularly in automotive lighting. Clients commend their expertise in navigating complex Microsoft platforms, resulting in improved document sharing and licensing management. The team demonstrates strong communication skills and a commitment to long-term partnerships, leading to successful project outcomes and cost savings. Overall sentiment in this sector is highly favorable, suggesting they are well-suited for businesses with intricate technological needs.
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Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have commended InsITe Business Solutions, Inc. for providing excellent value for money, particularly in complex licensing scenarios. One client noted a savings of $10,000 beyond expectations due to their expertise in navigating Microsoft services. The company's commitment to building long-term relationships and understanding client needs further enhances their perceived value. Overall, feedback reflects a positive sentiment regarding cost-effectiveness and service quality.
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The KR Group, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Grand Rapids, MI

Services provided

35% IT Managed Services

35% Cybersecurity

30% IT Strategy Consulting

Cybersecurity company The KR Group, Inc. Was established in 2008. The small team focuses on Cybersecurity and IT managed services.
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Bridge IT Support

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ada, MI

Services provided

40% IT Managed Services

40% Cybersecurity

20% Other IT Consulting and SI

Established in 2004, Bridge IT Support is a small IT managed services company. Their team offers IT managed services and Cybersecurity.
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TBD Solutions Inc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Grand Rapids, MI

Services provided

30% IT Managed Services

35% BI & Big Data Consulting & SI

35% Business Consulting

Located in Grand Rapids, Michigan, TBD Solutions Inc is a small business intelligence company. The team offers BI & big data consulting & SI and Business Consulting.
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Malone IT Group, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kentwood, MI

Services provided

30% IT Managed Services

35% Cloud Consulting & SI

35% Cybersecurity

Established in 1978, Malone IT Group, Inc. Is a cloud consulting & SI company. Headquartered in Kentwood, Michigan, the team provides cloud consulting & SI and Cybersecurity.
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EGLtech

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Holland, MI

Services provided

40% IT Managed Services

30% Cybersecurity

15% IT Strategy Consulting +2 services

10% Cloud Consulting & SI

5% Unified Communications Consulting & SI

EGLtech, an IT managed services company, was established in 1998. The company provides IT managed services and Cybersecurity.
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eSafety

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Grand Haven, MI

Services provided

50% IT Managed Services

50% Cybersecurity

ESafety is a small Cybersecurity and IT managed services company established in 1997. Their team offers Cybersecurity and IT managed services.
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Luniv Technology

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Rockford, MI

Services provided

20% IT Managed Services

20% AI Development

20% Cloud Consulting & SI +2 services

20% Custom Software Development

20% DevOps Managed Services

Luniv Technology is a cloud consulting & SI company. Established in 2024, their team focuses on cloud consulting & SI and IT managed services.
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Verdant TCS

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ada, MI

Services provided

30% IT Managed Services

35% Cloud Consulting & SI

35% Cybersecurity

Verdant TCS is a cloud consulting & SI company. Located in Ada, Michigan, the agency was established in 2019. Their team specializes in cloud consulting & SI and Cybersecurity.
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ZetaOne, Inc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Holland, MI

Services provided

50% IT Managed Services

30% Cloud Consulting & SI

20% Other IT Consulting and SI

ZetaOne, Inc is an IT managed services company. They are headquartered in Holland, Michigan, and their services include IT managed services and cloud consulting & SI.
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ICS Data Inc

Not yet reviewed

Undisclosed

$150 - $199 / hr

10 - 49

Norton Shores, MI

Services provided

20% IT Managed Services

20% Cloud Consulting & SI

20% Compliance Consulting +2 services

20% Cybersecurity

20% IT Strategy Consulting

ICS Data Inc is an IT strategy consulting company headquartered in Norton Shores, Michigan. They offer IT strategy consulting and cloud consulting & SI.
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ZATIS IT & Cybersecurity

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Hudsonville, MI

Services provided

25% IT Managed Services

25% Accounting

25% Cloud Consulting & SI +1 service

25% Cybersecurity

Based in Hudsonville, Michigan, ZATIS IT & Cybersecurity is a cloud consulting & SI company. The team offers cloud consulting & SI and Cybersecurity.
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Red Five IT

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Grand Haven, MI

Services provided

35% IT Managed Services

35% Cloud Consulting & SI

30% Cybersecurity

Red Five IT, a cloud consulting & SI company, offers cloud consulting & SI and IT managed services. The agency is located in Grand Haven, Michigan.
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Imagine IT, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Zeeland, MI

Services provided

10% IT Managed Services

20% Cybersecurity

20% IT Strategy Consulting +5 services

10% AI Development

10% Business Continuity Management

10% Cloud Consulting & SI

10% Compliance Consulting

10% Unified Communications Consulting & SI

Imagine IT, Inc., an IT strategy consulting company, is located in Bloomington, Minnesota and Zeeland, Michigan. They provide IT strategy consulting and Cybersecurity and were established in 1996.
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Zeeland, MI

200 N Franklin St.
Zeeland, MI 49464
2 - 5

616.773.2700

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cyberMIND Corporation

Not yet reviewed

$1,000+

$150 - $199 / hr

2 - 9

Kalamazoo, MI

Services provided

40% IT Managed Services

40% Cybersecurity

5% Cloud Consulting & SI +3 services

5% IT Strategy Consulting

5% Other IT Consulting and SI

5% Unified Communications Consulting & SI

CyberMIND Corporation, a Cybersecurity company, focuses on Cybersecurity and IT managed services. The firm is based in Kalamazoo, Michigan.
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NuWave Technology Partners

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Kalamazoo, MI

Services provided

80% IT Managed Services

20% Cloud Consulting & SI

NuWave Technology Partners is a Kalamazoo, Michigan-based IT managed services company. Their services include IT managed services and cloud consulting & SI.
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Next IT

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kalamazoo, MI

Services provided

30% IT Managed Services

40% Other IT Consulting and SI

30% IT Strategy Consulting

Other IT consulting and SI company Next IT was founded in 2001. The agency offers other IT consulting and SI and IT managed services.
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Providence Consulting

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Lansing, MI

Services provided

50% IT Managed Services

20% Cloud Consulting & SI

15% Cybersecurity +1 service

15% Pay Per Click

Founded in 2003, Providence Consulting is an IT managed services company. Their team provides IT managed services and cloud consulting & SI.
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enPower Technology Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Lansing, MI

Services provided

50% IT Managed Services

50% IT Strategy Consulting

Founded in 2014, enPower Technology Solutions is an IT managed services and IT strategy consulting company. The team provides IT managed services and IT strategy consulting.
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eLink IT Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kalamazoo, MI

Services provided

25% IT Managed Services

25% Graphic Design

25% Search Engine Optimization +1 service

25% Web Design

ELink IT Solutions, a graphic design agency, was launched in 2008. They offers Graphic Design and IT managed services.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

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Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
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Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

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Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Grand Rapids Managed IT Services FAQs

Local MSPs understand West Michigan’s business landscape—everything from the region’s stringent manufacturing quality controls to HIPAA requirements faced by Spectrum Health and other medical institutions. A Grand Rapids provider can:

Offer on-site support within minutes, not hours, when hardware fails.
Align solutions with regional compliance rules, such as Michigan’s data breach notification law.
Tap local vendor relationships for quicker hardware procurement or fiber upgrades.

If your headquarters, warehouses, or satellite offices sit along I-196 or US-131, a hometown MSP can keep downtime—and travel fees—to a minimum.

Most small to midsize businesses spend $125 – $175 per user per month for comprehensive support. Project-based work, like a one-time Microsoft 365 migration, may land between $5,000 and $20,000, depending on mailbox volume and security requirements.

Enterprise-grade service level agreements (SLAs) that guarantee sub-15-minute response times usually start around $10,000 per month. Remember to ask about key points such as after-hours or holiday surcharges and hardware and software licensing pass-throughs.

Local MSPs typically specialize in a broad spectrum of verticals thanks to the region’s diverse economy. It’s common to find firms that have experience supporting markets such as:

Advanced manufacturing and logistics
Healthcare and life sciences
Education (K-12 districts and higher-ed)
Financial services and credit unions
Nonprofits and municipalities
Emerging tech and SaaS startups

Start by mapping your priorities—24/7 help desk, SOC-2 compliance, or hybrid cloud expertise—then review Clutch profiles for providers with matching certifications (e.g., Cisco Gold, Microsoft Solutions Partner).

Look for case studies tied to Michigan-based companies and verify SLA metrics through client references. Finally, request an on-site network assessment; reputable Grand Rapids MSPs often perform this at low or no cost to demonstrate fit before signing a contract.

No local technicians or a P.O. box address instead of a physical office
Pushy long-term contracts without a 30-day exit clause
Vague SLAs—response times listed as “ASAP” rather than defined in minutes
One-size-fits-all security stack that ignores your existing toolset
Lack of documented disaster recovery testing or client references

Ignoring red flags now can open the floodgates for headaches and issues down the road. Make sure to identify and address these warning signs as soon as possible.

Top IT Managed Service Providers in Grand Rapids

List of the Top Grand Rapids IT MSPs

Reviews mention Proactive

IT Services for Insurance Agency

IT Services for Adhesive Manufacturer

IT Services & Training for Marketing Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Proactive

Managed IT Services & Consulting for Specialty Chemistry Co

Managed IT Services for Construction Materials Distributor

Server Upgrade and Support For Research University

Managed IT Services & Consulting for Specialty Chemistry Co

Industry Experience

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Reviews mention Exceptional results

IT Managed Services & Cybersecurity for Corporate Events Co

Industry Experience

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Industry Experience

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IT Managed Services & Consulting for Nonprofit Organization

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Proactive

Mobile App Development for System Integration Company

Mobile App Dev for Student Connection Platform

UI/UX Design, Mobile App & Web Dev for Property Mgmt Firm

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Receptive

Cybersecurity & IT Services for Architecture & Design Co

24/7 Help Desk & Network Monitoring

IT Managed Services for Fiber Optics Installation Company

Reviews mention Exceeds expectations

Internet Consulting Services for Cannabis Products Company

Internet Consulting Services for Cannabis Products Company

Cybersecurity & IT Managed Services for Water Filtration Co

Cybersecurity & IT Managed Services for Water Filtration Co

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Receptive

Cybersecurity & IT Services for Architecture & Design Co

24/7 Help Desk & Network Monitoring

IT Managed Services for Fiber Optics Installation Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Quote Generator Development for Education Company

Managed IT Services for Arch Support Company

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Net at Work LLC is very responsive

Reviewed 6 times in the past 6 months

Industry Experience

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Insight Global is very responsive

Reviews mention Proactive

Cybersecurity Services for CPA Firm

Managed IT Services for Industrial Components Distributor

Average Project Cost Breakdown

What Clients Have Said

Managed IT Support for Dental Services Company

Reviews mention Creative

Web Development for Community College System

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said