Why hire a Cleveland-based IT managed service provider?

Working with a hometown MSP offers three big advantages: On-site response times measured in minutes, not flight schedules. Familiarity with local regulations, such as Ohio’s data-breach notification law and HIPAA practices common at Cleveland’s hospital networks. Shared time zone and Midwest business culture that streamlines communication. For manufacturers in Lorain County or fintech startups at JumpStart, a local partner means faster hardware swaps, easier quarterly business reviews, and face-to-face strategy sessions when you need them most.

Which industries do Cleveland MSPs serve?

Local providers cut their teeth supporting various verticals thanks to the region’s diverse business landscape. Many firms here have experience with niches and markets such as: Healthcare and biotech (Cleveland Clinic, University Hospitals) Advanced manufacturing and logistics along the Lake Erie shoreline Professional services and legal firms clustered around East 9th Street Growing SaaS and fintech startups in the Flats and Midtown Tech districts Many MSPs maintain HIPAA, SOC 2, or ITAR compliance practices to meet the strict requirements of these sectors.

How do I choose the right IT managed service provider in Cleveland?

Start by mapping your technical needs and goals—i.e., 24/7 monitoring, Microsoft 365 management, cybersecurity, or vCIO consulting. After that, follow these four crucial steps: Review Clutch client feedback for similar project scopes Ask for SLAs with clear response-time guarantees (e.g., on-site within 2 hours inside Cuyahoga County) Verify certifications: Microsoft Solutions Partner, Cisco, CompTIA Security+ Compare culture fit; some providers excel with agile startups, others with regulated enterprises Schedule discovery calls with at least three firms before signing a multi-year agreement. Discover the right team for your project by leveraging the directories, resources, and filters available on Clutch.

What are red flags when hiring a Cleveland MSP?

Red flags can cause serious headaches and issues if left unchecked. When looking for the ideal team, beware of: “One-size-fits-all” pricing that ignores your user count or compliance needs Limited local staffing—if engineers are 100% remote, on-site support may lag Vague security posture (“We take security seriously”) without documented frameworks like NIST or CIS Long contracts (36+ months) with high exit fees A transparent SLA, detailed onboarding plan, and local reference checks are your best safeguards.

Home Managed Service Providers United States Ohio Cleveland

Top IT Managed Service Providers in Cleveland

Q: How much does it cost to hire a managed IT firm in Cleveland?

Pricing varies thanks to various project-specific factors such as support level, customization of services, and the number of devices involved. Most Cleveland MSPs charge $125 – $175 per user per month for fully managed support, or $100 – $150 per hour for project-based work like cloud migrations. Small businesses with fewer than 25 seats often spend $2,500 – $4,000 per month, while mid-market companies in need of 24/7 help desk coverage should budget $8,000 – $15,000 monthly. Prices trend 10–15% below those in New York or Chicago, giving Cleveland firms a value edge without sacrificing expertise.

From the bustling Health-Tech Corridor near the Cleveland Clinic to the manufacturing plants that line the Cuyahoga River, Northeast Ohio businesses rely on rock-solid IT infrastructure. Partnering with a trusted Cleveland managed service provider (MSP) can secure your network, reduce downtime, and free your team to focus on innovation.

Clutch’s research team vets each firm through in-depth client interviews, detailed case studies, and a proprietary scoring methodology, so you can compare providers with confidence. Sort listings by hourly rate, team size, industry focus, or even proximity to Public Square to find an MSP that fits your goals and budget.

Explore more options on our global MSP directory, view top IT managed service providers in Columbus, or browse Cleveland agencies specializing in healthcare IT support.

Ratings Updated: August 5, 2026

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Featured

What are Featured Providers?

IT GOAT

4.7 13 reviews

Verified

$1,000+

$100 - $149 / hr

250 - 999

Serves Cleveland, OH

Services provided

70% IT Managed Services

10% Cloud Consulting & SI

10% Cybersecurity +1 service

10% IT Strategy Consulting

IT GOAT, a provider of Managed IT Services, consistently receives positive feedback for its responsive IT Management and Support Services. With over 90% of reviews highlighting their effective communication and prompt problem-solving abilities, IT GOAT is praised for their agility, quality service, and cost-effectiveness. Clients appreciate their ability to tailor solutions and their dedication to understanding client needs, though invoicing simplicity could be improved.

See all 13 projects

7 of 11 IT Managed Services reviews are 5 stars

Less than $10,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Bicycle Retailer
4.5 — IT GOAT has been hired by a bicycle retailer to provide managed IT services. The team is responsible for managing the client's network and IT infrastructure and provides ongoing support. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (6) Less than $10,000 (2)

What Clients Have Said
Overall, clients express a positive sentiment regarding IT GOAT's cost-effectiveness and value for money. Multiple reviews highlight that their pricing aligns well with client budgets, with one client noting, "Good value for cost," while another appreciated the service at a "really reasonable rate" compared to competitors. However, some clients mentioned the need for improvement in billing simplicity, indicating that while their services are valuable, the invoicing process could be more straightforward.
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More responsive than most other service providers

IT GOAT is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$10 Service Assist (Pay as you go) $100 Business Core $150 Business Premier

IT Managed Services Packages

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Keystone Technology Consultants

4.9 4 reviews

Verified

$5,000+

$150 - $199 / hr

10 - 49

Garfield Heights, OH

Services provided

40% IT Managed Services

30% Cybersecurity

10% Cloud Consulting & SI +2 services

10% IT Strategy Consulting

10% Other IT Consulting and SI

Keystone Technology Consultants is a Managed IT Services provider excelling in IT management and support, catering to various industries with tailored solutions. Their reviews highlight a 100% satisfaction rate regarding their responsiveness, expertise, and project management. Clients consistently praise Keystone's effective communication and adaptability, though some note the need for continuity in their team assignments.

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Keystone Technology Consultants is generally perceived as providing good value for money, with clients noting their comprehensive services and expertise. One client mentioned an investment of $5,600 monthly, highlighting their satisfaction with Keystone's stellar support and responsiveness. Another client, spending around $100,000 annually, emphasized peace of mind from their effective IT management. Overall, feedback suggests that Keystone’s pricing aligns well with the quality of service offered, though some clients noted minor communication gaps with less familiar team members.
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Garfield Heights, OH

15166 Neo Parkway
Garfield Heights, OH 44128
2 - 5

3306666200

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2 of 3 Cleveland-based reviews are 5 stars

$50,000 – $199,999 avg. project cost for IT Managed Services services in Cleveland

Cleveland-based IT Managed Services project highlight

Managed IT & Network Security Services for Radio Company
5.0 — Keystone Technology Consultants provides managed IT, consulting, and network security services for a radio station group. The team handles server testing and updating and has made changes to the Read more
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Review Rating from Clients

4.9/5.0

Quality

4.5

Schedule

4.6

Cost

4.5

Willing to Refer

5.0

Reviewers in Ohio commend Keystone for their reliable, customer-focused approach, addressing everything from server migrations to network improvements. They appreciate their responsiveness, tailored solutions, and the ability to manage complex IT environments efficiently, ensuring peace of mind for local businesses and nonprofits.
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CETech

5.0 6 reviews

Verified

$10,000+

$150 - $199 / hr

10 - 49

Serves Cleveland, OH

Services provided

50% IT Managed Services

50% Cybersecurity

CETech is a Managed IT Services provider that excels in offering IT management, support, and cybersecurity solutions. Across their reviews, 100% of clients commend their proactive management, responsiveness, and tailored solutions. Clients also appreciate their ability to maintain IT infrastructure, manage IT security, and ensure operational efficiency, with multiple reviews highlighting their excellent communication and problem-solving capabilities.

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Reviews mention Exceeds expectations
CETech has consistently exceeded client expectations, demonstrating exceptional responsiveness and reliability. One client noted their efficiency, stating that 95% of issues are resolved immediately, minimizing downtime. Another highlighted CETech's proactive communication and follow-through, ensuring that all queries are promptly addressed. Clients appreciate the transparency in project management and the team's ability to adapt to complex IT requirements. Overall, CETech's commitment to excellence and customer satisfaction is evident in their high level of service.

Managed IT Services for Battery R&D Company

5.0 Mar 12, 2025

CETech has helped us maintain continuous processes without interruptions due to their health and input. Their work has exceeded our expectations. We’ve been very impressed with their work; they go above and beyond. I’m impressed with CETech’s follow-through and communication. I’ve gotten a response to any ticket I’ve sent over.
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Managed IT Services & Cybersecurity for Insurance Agency

5.0 May 6, 2025

Overall, CETech has exceeded our expectations, and we can rely on them. The team helps with our efficiency. When we call, 95% of the time they go in, handle the problem, and fix it immediately, so we don't have any downtime. We don't have to figure anything out.
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5 of 5 IT Managed Services reviews are 5 stars

5 new reviews for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Battery R&D Company
5.0 — CETech provides ongoing IT support for a battery R&D company. The team helps with connectivity, servers, and laptops. CETech also works with the client on testing equipment, which includes old Read more
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Industry Experience

CETech has received positive feedback across various industries, including Construction, Government, Financial Services, Sports, Manufacturing, and R&D. Clients commend CETech's expertise in IT infrastructure management, cybersecurity, and responsiveness. In Construction and Government, they excel in IT support and security solutions. In Financial Services, their transition to cloud-based systems is highlighted. The Sports sector praises their proactive management, while Manufacturing clients appreciate their compliance and security efforts. Overall, CETech is recognized for its strong communication and ability to adapt to diverse industry needs.
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Construction Government Financial services Sports Other Industry Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently express satisfaction with CETech's pricing, noting it as competitive and fitting within their budgets. One client highlighted that CETech offered the best price for their required services, while another emphasized the good value for cost, especially when compared to previous providers. Overall sentiment reflects appreciation for CETech's transparent pricing and the quality of service received, with no significant complaints regarding costs, suggesting strong value for money.
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Interlink Cloud Advisors, Inc.

5.0 2 reviews

Verified

Undisclosed

Undisclosed

50 - 249

Serves Cleveland, OH

Services provided

35% IT Managed Services

20% AI Consulting

15% Cybersecurity +3 services

10% Cloud Consulting & SI

10% IT Strategy Consulting

10% Unified Communications Consulting & SI

Interlink Cloud Advisors, Inc. is a Managed IT Services provider offering comprehensive IT support, including network administration and 24/7 help desk services. They are highly rated, with 100% of reviewers highlighting their proactive and client-focused approach. Their expertise in Microsoft technologies and commitment to building strong client relationships distinguish them as a trusted partner in IT management.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback highlights Interlink Cloud Advisors, Inc. as a strategic partner that excels in Microsoft cloud projects. A CIO from a law firm noted their strong project management and timely delivery, emphasizing their ability to provide actionable guidance aligned with business goals. Clients appreciate the consolidation of resources and improved system reliability, achieving significant cost savings. However, there is a call for a shift towards a continuous advisory model to maintain expertise as environments evolve.
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1 of 1 IT Managed Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services & Consulting for Nonprofit Organization
5.0 — Interlink Cloud Advisors, Inc. provides managed IT services for a nonprofit organization. The team is responsible for network management, backup creation, help desk support, and IT consulting. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients of Interlink Cloud Advisors, Inc. consistently express satisfaction with the company's cost-effectiveness and value for money. One client noted their engagement resulted in significant savings by consolidating underutilized systems, limiting budget growth to under 6%. Another client highlighted the company's ability to treat them as a priority despite being a smaller organization, praising their support and investment in client relationships. Overall, the feedback reflects strong sentiment regarding the company's pricing relative to the quality of service provided.
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Vista IT Group

Not yet reviewed

$1,000+

$150 - $199 / hr

50 - 249

Serves Cleveland, OH

Services provided

35% IT Managed Services

35% Cybersecurity

15% IT Strategy Consulting +2 services

10% IT Staff Augmentation

5% AI Consulting

Vista IT Group, an IT managed services company, was founded in 1986. They focuses on IT managed services and Cybersecurity.
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Featured

What are Featured Providers?

Net at Work LLC

4.8 9 reviews

Premier Verified

$5,000+

$100 - $149 / hr

250 - 999

Serves Cleveland, OH

Services provided

65% IT Managed Services

35% Cybersecurity

Net at Work LLC is a comprehensive Information Technology Services provider specializing in IT Managed Services and ERP consulting, with a focus on Sage systems. The company is praised for its expertise and efficiency, with 100% of reviewers commending their timely project delivery. Clients highlight the firm's ability to manage complex IT and ERP needs, although 20% noted challenges with internal communication between service areas.

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4 of 6 IT Managed Services reviews are 5 stars

2 new reviews for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services for Radio Broadcasting Company
5.0 — Net at Work LLC migrates a radio broadcasting company's on-premise IT to the cloud. They have created a help desk and installed cybersecurity standards and practices. Read more
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Industry Experience

Net at Work LLC has demonstrated expertise across various industries including manufacturing, food & beverage, and other sectors such as building components and point-of-sale distribution. Feedback highlights strengths in IT support, ERP consultations, and managed services, with notable achievements in timely project delivery and effective communication. Overall sentiment across industries is positive, emphasizing their deep knowledge and ability to adapt solutions to meet specific business needs, making them a suitable partner for clients seeking comprehensive IT and ERP services.
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Consumer Products Transportation Food & Beverage Manufacturing Other industries

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Average Project Cost Breakdown

$200,000 to $999,999 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients commend Net at Work LLC for providing good value for their costs, noting that their services have been instrumental in achieving project goals on time and within budget. For instance, one client appreciated that the company offered 'good value for cost' while another highlighted the 'invaluable' support provided for SAGE Accounting. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services rendered.
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More responsive than most other service providers

Net at Work LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Integris

4.9 93 reviews

Premier Verified

$5,000+

$150 - $199 / hr

1,000 - 9,999

Serves Cleveland, OH

Services provided

70% IT Managed Services

10% AI Consulting

10% Cybersecurity +1 service

10% IT Strategy Consulting

Integris is a provider of Managed IT Services, offering comprehensive IT Management, IT Support Services, and cybersecurity solutions. The majority of reviews highlight their responsive and knowledgeable team, with approximately 90% of clients emphasizing their effective problem-solving and high-quality service. While most feedback is positive, a few clients suggest improvements in response times for urgent issues.

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Reviews mention Great team
Integris consistently receives high praise for its exceptional team, characterized by their dedication and effective communication. Clients highlight that the team goes above and beyond expectations, ensuring timely delivery and excellent support. Notably, one client remarked, 'Integris' team is great, and we don't have any issues with them,' while another stated, 'They always treat us like we're very important.' Overall, the sentiment is overwhelmingly positive, emphasizing the team's commitment to client needs and satisfaction.

Managed IT Services for Economic Consulting Firm

5.0 Feb 21, 2023

Integris is professional and organized, and they communicate extremely well. They’re great collaborators who stay on top of everything. They think of things we normally wouldn’t even consider, so I’m very satisfied.
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IT Managed Service for Social Services Nonprofit

4.5 Mar 13, 2018

Everyone we come into contact with is really pleasant, seems to have a great attitude, and are focused on making sure we're satisfied.
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Cybersecurity, Cloud & Managed IT Services for Factoring Co

5.0 Aug 1, 2025

Integris' team is great, and we don't have any issues with them. The team goes above and beyond our expectations. Integris delivers work on time and communicates well.
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Managed IT Services for Real Estate & Vacation Rental Co

4.0 Feb 23, 2023

I have a wonderful representative from Integris — she’s amazing. Moreover, the support technicians are terrific; they’re patient and know when to escalate. My realtors and staff all work with them well.
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54 of 67 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT & Cybersecurity Services for BioTech Tools Co
5.0 — Integris provides managed IT and cybersecurity services for a biotechnology tools company. The team's work includes user support, security testing, and managing the client's IT infrastructure. Read more
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Average Project Cost Breakdown

$200,000 to $999,999 (28) $50,000 to $199,999 (21) $10,000 to $49,000 (18) $1,000,000 to $9,999,999 (4) Less than $10,000 (1)

What Clients Have Said
Integris is perceived as providing good value for money, with clients noting their responsive support and comprehensive IT services. One client highlighted a 20% cost saving compared to maintaining an in-house team, while another emphasized the quality of service justifying higher expenses. Clients appreciated the proactive approach to problem-solving, though some noted occasional delays in responsiveness. Overall, the sentiment reflects satisfaction with the balance of cost and quality in Integris's offerings.
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United States (92) Japan (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Corporate Technologies

4.7 12 reviews

Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Cleveland, OH

Services provided

80% IT Managed Services

10% Cloud Consulting & SI

10% Cybersecurity

Corporate Technologies is a Managed IT Services provider excelling in IT management, support, and security. With a high rating and geographic proximity being common selection factors, 100% of reviewers commend their responsiveness and project management. Their services include server management, cybersecurity, and IT support, contributing to enhanced efficiency and operational continuity for diverse industries.

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0 of 1 reviews is 5 stars

1 new review for IT Managed Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients commend Corporate Technologies for their effective IT assistance and server management. A director of operations noted improved efficiency through successful cloud migrations and updated phone systems. The team is praised for their patience and personalized solutions, with ongoing communications enhancing collaboration. Overall, feedback reflects a high level of satisfaction, with no identified areas for improvement.
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Industry Experience

Corporate Technologies has demonstrated expertise across various industries, including Non-profit, Telecommunications, Manufacturing, Legal, and Construction. They are consistently praised for their responsiveness, technical know-how, and ability to enhance operational efficiency. Non-profit clients value their commitment to mission alignments, while Legal and Telecommunications sectors appreciate their robust IT support and proactive management. Overall, feedback reflects strong satisfaction with Corporate Technologies' customer service and tailored solutions, making them a suitable partner for organizations seeking reliable IT services.
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Transportation Other industries Other Industry Construction Home Services Legal Non-profit Telecommunications Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Corporate Technologies for their competitive pricing and excellent value for money. Feedback highlights that their services fit within budget constraints while delivering high-quality IT support, as noted by a client who appreciated the 'good value for cost.' Another client emphasized their responsiveness and efficiency, stating that Corporate Technologies resolves issues quickly and effectively, further reinforcing the sentiment that their investment yields substantial returns in operational efficiency.
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$35 Best for small, local businesses $55 Growing SMBs needing onsite help $80 Businesses wanting full IT coverage

24/7 Help Desk & Network Monitoring
Start Your IT Transformation Today! Free expert consults with local IT specialists. Free network assessment. Tailored solutions. Fast response within 24 hours. 24/7 support with unlimited access.
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CGB Tech Solutions, Inc.

4.9 4 reviews

Premier Verified

Undisclosed

Undisclosed

10 - 49

Cleveland, OH

Services provided

25% IT Managed Services

20% Cybersecurity

15% Cloud Consulting & SI +6 services

10% Building Security Services

10% IT Strategy Consulting

5% AI Consulting

5% IT Staff Augmentation

5% Other IT Consulting and SI

5% Unified Communications Consulting & SI

CGB Tech Solutions, Inc. is a Managed IT Services provider that offers comprehensive IT management, support, and security solutions. Clients frequently commend their responsiveness and expertise, with 100% of the reviews highlighting their effective and swift problem-solving abilities. Their commitment to minimizing disruptions and aligning with client needs demonstrates their proficiency in outsourced IT services for various organizations, especially non-profits.

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Reviews mention Professional
CGB Tech Solutions, Inc. has received positive feedback regarding their professionalism, highlighted by a client noting their 'friendly and professional staff' who maintained constant communication and understood client needs. The company’s commitment to their motto, 'Just make things work,' exemplifies their proactive approach. Clients appreciate their ability to deliver timely results and provide effective IT solutions, ensuring minimal disruption to operations. Overall, the sentiment reflects a high level of satisfaction with CGB's professional conduct and service delivery.

IT Support Services for Nonprofit Organization

5.0 Mar 18, 2026

Constant contact and updates. Friendly and professional staff who understood our needs and took the time to explain everything. At the end of the day, their core motto is "Just make things work". Regardless of what the challenge or goal is, they understand that issues just need to be fixed.
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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight CGB Tech Solutions, Inc. as offering excellent value for money, with specific feedback noting their 'good value for cost' and ability to maintain predictable IT expenses. One client remarked on their 'reduced financial strain' and 'quick turnaround' during emergencies, while another emphasized their pricing fitting within budget constraints. Overall, sentiment reflects satisfaction with the cost-effectiveness of their services, alongside high-quality support and responsiveness.
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3 of 3 Cleveland-based reviews are 5 stars

3 Cleveland-based reviews for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost for IT Managed Services services in Cleveland

Cleveland-based IT Managed Services project highlight

IT Support Services for Nonprofit Organization
5.0 — CGB Tech Solutions, Inc. provided IT support for a nonprofit organization. The team's tasks included migrating to cloud-based hosting, upgrading hardware and workstations, and implementing security Read more
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Review Rating from Clients

4.9/5.0

Quality

5.0

Schedule

5.0

Cost

4.5

Willing to Refer

5.0

Local clients praise CGB Tech Solutions for their expertise in IT management, cybersecurity, and infrastructure modernization, successfully supporting diverse projects like hardware upgrades, data recovery, and network security. They emphasize responsiveness, professionalism, and a proactive approach to complex organizational needs.
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Insight Global

Not yet reviewed

Verified

$5,000+

Undisclosed

1,000 - 9,999

Cleveland, OH

Services provided

10% IT Managed Services

10% AI Development

10% BI & Big Data Consulting & SI +7 services

10% Cloud Consulting & SI

10% Custom Software Development

10% Executive Search

10% Generative AI

10% Recruiting

10% Recruitment Process Outsourcing

10% Staffing

Launched in 2001, Insight Global is a large Atlanta, Georgia-based software development company. Their team specializes in Custom Software Development and Artificial Intelligence.
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More responsive than most other service providers

Insight Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Cleveland, OH

127 Public Square, Suite 1500
Cleveland, OH 44114
76 - 100

8554864057

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Featured

What are Featured Providers?
TPx Communications

4.3 72 reviews

Verified

$1,000+

$100 - $149 / hr

250 - 999

Serves Cleveland, OH

Services provided

50% IT Managed Services

40% Cybersecurity

10% Unified Communications Consulting & SI

TPx Communications is a Managed IT Services provider specializing in IT Support Services, network security, and communication systems. Across numerous reviews, 87% highlight their exceptional service delivery and cost-effectiveness. Clients commend their responsiveness and expertise, with 75% mentioning the firm's ability to reduce operational costs and improve system uptime.

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Reviews mention Communicative
TPx Communications has received consistently positive feedback regarding their communication practices. Clients appreciate the company's responsiveness and transparency throughout projects. For instance, one client noted the seamless communication via email and virtual meetings, while another praised their ability to keep stakeholders informed during a critical project. Overall, the sentiment reflects a strong emphasis on effective communication, with clients expressing satisfaction with the timely delivery of services and support provided by TPx's team.

Internet & IT Services for Nonprofit

3.0 Nov 10, 2023

The project lead was able to communicate all aspects of the project. Deliverables were on time, and communication was done by email, phone, or virtual meetings.
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Managed IT Services for Church

4.5 Jun 21, 2023

All items have been delivered on time and communicated well.
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Communication Lines Update for Public Safety Organization

4.0 Apr 6, 2023

TPx Communications were great with project management; they delivered everything on time and within budget and were communicative.
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Fiber Internet Installation for IT Services Firm

5.0 Apr 4, 2023

All staff was professional and communicated well. The project's progress was continuous, and there were no major delays.
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Fiber Circuit Installation for Healthcare Company

5.0 Apr 4, 2023

Items were delivered ahead of time, on budget. Communication was great.
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Industry Experience

TPx Communications has received positive feedback across various industries, including healthcare, education, and retail. Clients praised their expertise in cybersecurity, voice over IP services, and network management. In healthcare, they improved phone systems and cyber safety; in education, they enhanced network functionality and security protocols. Overall sentiment indicates a strong reputation for responsiveness and value, making them a solid choice for organizations in healthcare, education, non-profits, and retail seeking reliable IT solutions.
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Business services Telecommunications Home Services Food & Beverages Medical Non-profit Nonprofit Transportation Government Utilities Software Construction Real estate Other Industry Financial services Legal Research Consumer Products Arts, entertainment & music IT Services Restaurants Energy & natural resources Agriculture Retail Healthcare Education Advertising & marketing Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (21) $10,000 to $49,000 (12) $50,000 to $199,999 (4) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback on TPx Communications indicates a strong overall sentiment regarding their cost-effectiveness and value for money. Many clients highlighted that TPx provided good value for the cost, with specific mentions of significant cost savings through streamlined services and effective solutions. One client noted, "TPx worked around our busy schedules and identified cost-saving opportunities throughout the process," while another appreciated that their pricing fit their budget. Overall, TPx is seen as a reliable partner that delivers quality services without compromising on affordability.
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United States (61) Canada (1)

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Red River

5.0 1 review

$10,000+

$150 - $199 / hr

250 - 999

Serves Cleveland, OH

Services provided

50% IT Managed Services

50% Cybersecurity

Red River is an IT services company specializing in cloud migration and strategic IT solutions. Based on client feedback, 100% express satisfaction with their work, praising their responsiveness, diligence, and effective training sessions. The company is noted for its commitment to best practices and genuine interest in client success, with no negative feedback reported.

See all 1 projects

Industry Experience

Red River demonstrates expertise in the IT sector, particularly in cloud migration for organizations such as American Farmland Trust. Feedback indicates strong project management, responsiveness, and a focus on best practices. Clients appreciate their thorough discovery phases and tailored solutions, leading to enhanced operational efficiency and staff satisfaction. Overall sentiment is highly positive, making Red River a suitable partner for businesses seeking cloud-based IT solutions across diverse industries.
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Other industries

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed high satisfaction with Red River's cost and value for money, noting that their investment of approximately $100,000 yielded significant improvements in operational efficiency and staff morale. One client highlighted the company's responsiveness and commitment to best practices, stating that they were consistently held accountable to deadlines. Overall, the sentiment reflects a strong belief that the services provided justify the costs incurred, reinforcing Red River's position as a valuable IT partner.
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Datalink Networks Inc.

5.0 3 reviews

Premier Verified

$5,000+

$200 - $300 / hr

10 - 49

Serves Cleveland, OH

Services provided

25% IT Managed Services

25% Cloud Consulting & SI

25% Cybersecurity +1 service

25% IT Strategy Consulting

Datalink Networks Inc. is a Managed IT Services provider specializing in IT Management and Support Services. Reviews indicate a 100% positive feedback rate, highlighting their rapid response, proactive problem-solving, and exceptional customer service. Approximately 67% of reviewers commend their ability to implement secure and resilient IT infrastructures, emphasizing their dependable and efficient project management.

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Reviews mention Detail-oriented
Clients have consistently highlighted Datalink Networks Inc.'s attention to detail as a key strength. One client noted their 'proactive approach and attention to detail,' which contributed to a well-coordinated project management experience. The company demonstrated reliability through consistent communication and timely delivery of services, ensuring all project aspects were meticulously handled. Overall, the sentiment regarding their detail-oriented approach is highly positive, with no reported areas for improvement.

Managed IT Services for Seafood Company

5.0 Aug 20, 2025

Datalink Networks Inc. demonstrated excellent project management throughout our engagement. Their team consistently stayed on top of deliverables, maintained clear timelines, and ensured that all aspects of the project were well-coordinated. Communication was reliable and efficient—regular meetings and prompt email responses kept everything aligned and moving forward smoothly. Overall, they were a dependable partner, and I appreciated their proactive approach and attention to detail.
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3 of 3 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Seafood Company
5.0 — Datalink Networks Inc. transformed a seafood company's IT infrastructure to make it more secure and resilient. Tasks included rebuilding the network infrastructure, implementing security, and Read more
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Industry Experience

Datalink Networks Inc. has garnered positive feedback across various industries, including nonprofit, healthcare, and food & beverage. Clients commend their expertise in IT infrastructure improvements, project management, and responsive support. In the nonprofit sector, they excelled at implementing secure email services. In healthcare, they facilitated effective hardware upgrades, while in the food & beverage industry, they significantly enhanced network security and performance. Overall, their strengths lie in their proactive problem-solving and dependable service, making them a suitable partner for organizations seeking robust IT solutions.
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Nonprofit Food & Beverage

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Datalink Networks Inc. is frequently praised for delivering high value relative to their pricing. Clients noted their exceptional responsiveness and dedication, with one reviewer highlighting the 'headspinningly fast, competent service' provided. Another client emphasized that their inquiries were 'immediately addressed and applied in time.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, as clients felt they received superior support and solutions that justified the investment.
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Ashton Solutions

4.7 7 reviews

$5,000+

$150 - $199 / hr

10 - 49

Beachwood, OH

Services provided

30% IT Managed Services

30% Cybersecurity

30% IT Strategy Consulting +2 services

5% Cloud Consulting & SI

5% Other IT Consulting and SI

Ashton Solutions is a Managed IT Services provider specializing in comprehensive IT management, IT support services, and outsourced IT solutions. Their reviews reflect a high level of customer satisfaction, with 100% of clients praising their reliability, project management skills, and commitment to aligning with client values. Reviewers appreciate their seamless IT management and responsiveness, with several noting the exceptional communication and proactive problem-solving provided by the team.

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Industry Experience

Ashton Solutions has demonstrated expertise across various industries, including Financial Services, Logistics & Supply Chain, Construction, Real Estate, and Arts & Entertainment. Clients praise their strong project management, responsiveness, and seamless integration into existing systems, underscoring their reliability and thoroughness in IT support. Overall sentiment is positive, with notable strengths in technical support, network security, and efficient communication. Ashton Solutions is particularly well-suited for clients in sectors requiring robust IT management and proactive support.
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Financial services Logistics & Supply Chain Other Industry Construction Real estate Arts, entertainment & music

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Average Project Cost Breakdown

$50,000 to $199,999 (4) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praise Ashton Solutions for delivering good value for cost, with specific feedback highlighting their responsiveness and effective project management. One client noted Ashton as a 'great culture fit' and commended their ability to manage IT services efficiently while maximizing budgetary constraints. Another emphasized their integrity, stating Ashton proactively adjusted their service plan to reduce costs, showcasing a commitment to client value. Overall sentiment reflects satisfaction with the balance of cost and service quality.
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5 of 7 Cleveland-based reviews are 5 stars

$50,000 – $199,999 avg. project cost for IT Managed Services services in Cleveland

Cleveland-based IT Managed Services project highlight

Managed IT Services for Logistics Company
5.0 — Ashton Solutions provides ongoing managed IT services for a logistics company. The team manages the client's IT needs and offers technical support. Read more
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Review Rating from Clients

4.7/5.0

Quality

4.9

Schedule

4.7

Cost

4.4

Willing to Refer

4.9

Reviewers in Ohio highlight Ashton Solutions' strong technical knowledge, proactive approach, and ability to handle complex IT environments. Clients appreciate their quick response times, seamless project execution, and dedication to maintaining secure, efficient systems for various industries, including nonprofits and logistics firms.
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FIT Technologies

5.0 3 reviews

Undisclosed

Undisclosed

50 - 249

Cleveland, OH

Services provided

30% IT Managed Services

30% Cybersecurity

20% IT Strategy Consulting +2 services

10% AI Consulting

10% BI & Big Data Consulting & SI

FIT Technologies is an IT company specializing in Managed IT Services, providing comprehensive IT support, hardware management, and software solutions. Their customer satisfaction is high, with CSAT scores averaging over 80%. Clients commend their ability to align with organizational objectives and adapt to growth, with significant mentions of their expertise in managing acquisitions and providing non-profit pricing as notable strengths.

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Reviews mention Exceeds expectations
Clients consistently report that FIT Technologies exceeds expectations in their IT consulting and management services. One client noted, "They always keep everything up and running, and we haven’t experienced any downtimes," highlighting their reliability. Additionally, they praised the team's talent in network security and hardware procurement. The ongoing collaboration since 2018 and the proactive approach of their customer success manager further reinforce the positive sentiment towards their performance.

IT Management & Consulting Services for Construction Company

5.0 Apr 1, 2022

We monitor different items every week, including tickets, reports, and deliverables, and we’re very happy with FIT Technologies’ work. They always keep everything up and running, and we haven’t experienced any downtimes. Overall, they always exceed our expectations.
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
FIT Technologies is perceived as offering excellent value for money, with clients noting their affordability for special projects and effective management of IT services. One client highlighted their significant investment of over $10 million, citing FIT's trustworthiness and the ability to scale with their growth. Another client praised the non-profit pricing and comprehensive support, emphasizing the overall satisfaction with their services. Overall, feedback indicates that FIT Technologies consistently exceeds expectations in both cost-effectiveness and service quality.
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1 of 1 Cleveland-based review is 5 stars

$10,000 – $49,000 avg. project cost for IT Managed Services services in Cleveland

IT Managed Services project highlight

Managed IT Services for Healthcare Company
5.0 — A healthcare company hired FIT Technologies for managed IT services. The team handles software and purchases and installs hardware. They help with on- and offboarding employees and provide help desk Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

4.8

Cost

4.8

Willing to Refer

5.0

Local clients praise FIT Technologies for their expertise in managing complex IT infrastructure, including network security, hardware procurement, and application development, resulting in seamless operations and high reliability across construction and nonprofit sectors.
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Acroment Technologies IT Services

5.0 1 review

$5,000+

$150 - $199 / hr

10 - 49

Cleveland, OH

Services provided

40% IT Managed Services

20% Cloud Consulting & SI

20% Cybersecurity +1 service

20% IT Strategy Consulting

Acroment Technologies IT Services is a Managed IT Services company specializing in IT Management and Outsourced IT Support. With a long-standing relationship since 2004, they consistently deliver high-quality work with a highly responsive and technical staff. Positive feedback is dominant, with clients praising their ability to address IT issues promptly and provide insightful guidance.

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Acroment Technologies IT Services is recognized for providing excellent value for money, with clients noting high responsiveness and quality of work. One client, who has invested between $10,000 and $50,000 since 2004, emphasized their ability to address IT issues promptly and effectively. Overall, feedback indicates strong satisfaction with the cost-effectiveness of their services, with no significant areas for improvement mentioned.
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1 of 1 Cleveland-based review is 5 stars

$10,000 – $49,000 avg. project cost for IT Managed Services services in Cleveland

Cleveland-based IT Managed Services project highlight

IT Services for HR Company
5.0 — An HR company hired Acroment Technologies to provide IT Services. They installed the client business's wireless network and provide ongoing data management, computer support, and consulting. Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers in Cleveland highlight Acroment Technologies' long-term reliability in providing comprehensive IT services, including wireless network configuration and ongoing support. Clients appreciate their responsiveness, technical proficiency, and consistent, effective problem-solving.
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Perceptiv Group

5.0 1 review

$5,000+

$150 - $199 / hr

10 - 49

Cleveland, OH

Services provided

20% IT Managed Services

25% ERP Consulting and SI

25% IT Staff Augmentation +2 services

20% Low/No Code Development

10% BI & Big Data Consulting & SI

Perceptiv Group is a consultancy company specializing in integration and implementation services, particularly with systems like Coupa and SAP. Reviews highlight their meticulous attention to detail and ability to devise solutions proactively, with 100% positive feedback on their project management and willingness to educate clients. Their collaborative approach and dedication to exceeding expectations are key themes.

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Industry Experience

Perceptiv Group has demonstrated expertise primarily in the agriculture sector, specifically in S2P systems for companies like CHS Inc. Review feedback highlights their strengths in system integration, project management, and user training, with an emphasis on detail orientation and responsiveness. Clients value their collaborative approach and willingness to impart knowledge. Overall, sentiment in this industry is highly positive, indicating that potential clients in agriculture can expect effective support and innovative solutions.
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Other Industry

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed that The Perceptiv Group offers good value for money, particularly highlighting their detail-oriented approach and responsiveness. One client noted, "They worked longer hours than they needed to come up with ideas to make the project run smoother," indicating a commitment to delivering quality service. Overall, the sentiment is positive, with clients appreciating the balance of cost and the expertise provided, which met or exceeded their expectations.
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Custom Computer Specialists, LLC

Not yet reviewed

$5,000+

$200 - $300 / hr

250 - 999

Independence, OH

Services provided

45% IT Managed Services

40% Cybersecurity

10% IT Strategy Consulting +1 service

5% Cloud Consulting & SI

Custom Computer Specialists, LLC is an IT managed services company. The Hauppauge, New York-based team focuses on IT managed services and Cybersecurity.
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$15 Companies who want level 1 support $99 Best for medium sized companies $135 Best for companies who want fully managed IT

End-to-End Care
This end-to-end managed IT offering provides flexible support options that scale with your organization's needs—from essential Service Desk support to Co-Managed IT and fully outsourced IT management. Each tier combines proactive monitoring, expert support, and infrastructure management to help reduce downtime, strengthen security, and simplify tec
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Independence, OH

6100 Oak Tree Boulevard
Independence, OH 44131
16 - 20

8005988989

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Featured

What are Featured Providers?
Emergent Software

4.9 35 reviews

Premier Verified

$25,000+

$150 - $199 / hr

50 - 249

Serves Cleveland, OH

Services provided

10% IT Managed Services

12% AI Consulting

12% BI & Big Data Consulting & SI +6 services

12% Cloud Consulting & SI

12% Custom Software Development

12% Cybersecurity

10% Application Management & Support

10% Other IT Consulting and SI

10% Web Development

Emergent Software is a managed IT services provider specializing in IT management, support, and SQL Server environments, with a strong focus on Microsoft Azure and cloud-based solutions. Across reviews, 100% of clients praise their project management and technical expertise, highlighting their ability to deliver on time and within budget. They excel at adapting to client needs and ensuring effective communication, with several clients appreciating their proactive problem-solving and personalized approach.

See all 35 projects
Reviews mention Detail-oriented
Emergent Software has received positive feedback regarding their detail-oriented approach. One client noted their organization and efficiency, highlighting that they maintained a checklist of tasks and were always prepared for meetings. They were proactive in anticipating questions and provided quick responses. The client appreciated their thorough understanding of requests, leading to the rapid and efficient development of solutions. Overall, the sentiment reflects a strong endorsement of their meticulous attention to detail.

Custom Software Dev for Home Improvement Retail Company

5.0 Nov 3, 2017

They’re well organized, efficient, and detail oriented. They keep a checklist of questions and tasks, and were always prepared for meetings. They anticipated our questions, and were quick to answer.
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Industry Experience

Emergent Software has demonstrated expertise across various industries, including Financial Services, Medical, Manufacturing, and Utilities. Clients commend their responsiveness, project management capabilities, and understanding of unique business needs, resulting in enhanced efficiency and product functionality. Notably, their work in Financial Services garnered praise for security assessments and Azure management, while in Medical, they improved patient order processes. Overall, sentiments are highly positive, with clients particularly appreciating Emergent’s adaptability and commitment to quality solutions tailored to specific sector demands.
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Legal Chemicals & Biotechnology Medical Construction Transportation IT Services Advertising & marketing Design Nonprofit Food & Beverages Utilities Hospitality & leisure Government Engineering Healthcare Financial services Other Industry Retail Arts, entertainment & music Manufacturing

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Average Project Cost Breakdown

$50,000 to $199,999 (17) $200,000 to $999,999 (8) $10,000 to $49,000 (4)

What Clients Have Said
Emergent Software is frequently recognized for delivering high-quality work at competitive prices, providing substantial value for money. Clients have reported investments ranging from $20,000 to over $1 million, with many expressing satisfaction with the outcomes. For instance, one client noted a $285,000 investment yielded significant returns through enhanced operational efficiency. Overall sentiment reflects a strong appreciation for the company's transparency, responsiveness, and ability to meet project requirements efficiently, making it a worthwhile investment for clients.
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More responsive than most other service providers

Emergent Software is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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LayerCake Technologies

5.0 17 reviews

Verified

$5,000+

Undisclosed

50 - 249

Serves Cleveland, OH

Services provided

70% IT Managed Services

15% Cybersecurity

15% IT Strategy Consulting

LayerCake Technologies specializes in providing Managed IT Services and IT Support Services. The company consistently receives positive feedback for its exceptional customer service and expertise, with 100% of reviewers highlighting their responsiveness and technical prowess. Clients appreciate their seamless project management and commitment to quality, with Total Networks cited as a transformative partner in IT infrastructure and management.

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Industry Experience

LayerCake Technologies has demonstrated strong expertise across various industries, including Medical, Financial Services, Real Estate, and Legal. Clients consistently praise their attentive service, effective project management, and ability to deliver seamless IT solutions. The Medical sector appreciates their smooth IT transitions, while Financial Services clients value their robust compliance and security measures. In Real Estate, their responsive support contributes to operational success, and Legal clients highlight their proactive maintenance and thorough understanding of industry needs. Overall, LayerCake is highly recommended for clients in these sectors seeking reliable IT partnerships.
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Medical Financial services Other industries Real estate Legal

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $200,000 to $999,999 (3) $50,000 to $199,999 (2) Less than $10,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients of LayerCake Technologies frequently commend the company for its cost-effectiveness and value for money. Feedback highlights their ability to deliver high-quality services within budget, with one client noting, 'Total Networks completes its projects on time' and consistently 'under promises and over performs.' Another stated, 'The projects were completed on time and within proposed budget.' Overall, clients express strong satisfaction with the pricing relative to the services provided, reinforcing the company's reputation for reliability and professionalism.
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More responsive than most other service providers

LayerCake Technologies is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Interlink Cloud Advisors, Inc.

5.0 2 reviews

Verified

Undisclosed

Undisclosed

50 - 249

Serves Cleveland, OH

Services provided

35% IT Managed Services

20% AI Consulting

15% Cybersecurity +3 services

10% Cloud Consulting & SI

10% IT Strategy Consulting

10% Unified Communications Consulting & SI

Interlink Cloud Advisors, Inc. is a Managed IT Services provider offering comprehensive IT support, including network administration and 24/7 help desk services. They are highly rated, with 100% of reviewers highlighting their proactive and client-focused approach. Their expertise in Microsoft technologies and commitment to building strong client relationships distinguish them as a trusted partner in IT management.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback highlights Interlink Cloud Advisors, Inc. as a strategic partner that excels in Microsoft cloud projects. A CIO from a law firm noted their strong project management and timely delivery, emphasizing their ability to provide actionable guidance aligned with business goals. Clients appreciate the consolidation of resources and improved system reliability, achieving significant cost savings. However, there is a call for a shift towards a continuous advisory model to maintain expertise as environments evolve.
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1 of 1 IT Managed Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services & Consulting for Nonprofit Organization
5.0 — Interlink Cloud Advisors, Inc. provides managed IT services for a nonprofit organization. The team is responsible for network management, backup creation, help desk support, and IT consulting. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients of Interlink Cloud Advisors, Inc. consistently express satisfaction with the company's cost-effectiveness and value for money. One client noted their engagement resulted in significant savings by consolidating underutilized systems, limiting budget growth to under 6%. Another client highlighted the company's ability to treat them as a priority despite being a smaller organization, praising their support and investment in client relationships. Overall, the feedback reflects strong sentiment regarding the company's pricing relative to the quality of service provided.
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Hurricane Labs

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Beachwood, OH

Services provided

50% IT Managed Services

50% Cybersecurity

Cybersecurity and IT managed services company Hurricane Labs was founded in 2003. Based in Beachwood, Ohio, the team provides Cybersecurity and IT managed services.
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ECMSI

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Beachwood, OH

Services provided

60% IT Managed Services

20% Cybersecurity

10% Cloud Consulting & SI +1 service

10% IT Strategy Consulting

ECMSI is an IT managed services company. They specialize in IT managed services and Cybersecurity and are in Struthers, Ohio and Warren, Ohio.
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Beachwood, OH

23811 Chagrin Boulevard
Beachwood, OH 44122
2 - 5

(216) 294-4869

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Featured

What are Featured Providers?
Integritek Managed IT Services

4.9 4 reviews

Verified

Undisclosed

$100 - $149 / hr

50 - 249

Serves Cleveland, OH

Services provided

60% IT Managed Services

20% Cybersecurity

10% Compliance Consulting +1 service

10% IT Staff Augmentation

Integritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.

See all 4 projects
Reviews mention Reasonable pricing
Integritek Holdings received positive feedback regarding their reasonable pricing, which was highlighted as a key factor in the client's decision to select them over competitors. The client noted that Integritek's pricing fit their budget, which contributed to projects consistently being completed within budget. Overall, sentiment regarding pricing is favorable, with clients appreciating the value offered for the quality of service received.

IT Managed Services for Memorial Park & Mortuary

4.5 May 17, 2024

Projects consistently come within budget. They were responsive and timely. Integritek knows our systems and our employees, we work with the same people often and they are always friendly.
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2 of 3 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cybersecurity & Managed IT Services for Employment Nonprofit
5.0 — Integritek Holdings provides managed IT and cybersecurity services for an employment-focused nonprofit. The team is tasked with building and maintaining IT systems across the client's 21-county Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Integritek Holdings is frequently recognized for providing excellent value for money, with clients noting that their pricing fits within budget constraints while delivering high-quality services. One client stated, 'Pricing fit our budget,' and another highlighted 'good value for cost.' Overall sentiment is positive, with feedback emphasizing their responsiveness and efficiency, ensuring that projects are completed within budget and timelines.
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More responsive than most other service providers

Integritek Managed IT Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Vertical IT Solutions

4.9 31 reviews

Verified

$5,000+

$150 - $199 / hr

10 - 49

Serves Cleveland, OH

Services provided

35% IT Managed Services

25% Cloud Consulting & SI

20% Cybersecurity +1 service

20% Unified Communications Consulting & SI

Vertical IT Solutions is a provider of Managed IT Services, focusing on IT Management, IT Support Services, and Managed Information Technology. They have received overwhelmingly positive feedback, with 100% of clients praising their responsiveness and ability to swiftly address issues. Reviewers consistently highlight their professionalism and effective communication, noting their proactive support and timely problem resolution.

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Reviews mention Unique expertise
Clients have expressed high satisfaction with Vertical IT Solutions' unique expertise, particularly in modernizing IT infrastructures. One client noted their pivotal role in transitioning to a VoIP system and enhancing security measures, stating that Vertical brought them into the 21st century technologically. The dedication and collaborative approach of the team were highlighted, with one client recommending them unequivocally, emphasizing their ability to address challenges effectively and exceed expectations.

Managed IT Services for Aviation Company

5.0 Mar 1, 2021

Our previous provider didn’t play a big role in strategy, but Vertical Computers has leveraged their expertise and team to help us modernize our business. Their dedication is impressive — they are always willing to go above and beyond. There’s never something too big that they can’t handle. I love when we collaborate and can solve issues or plan out new projects together.
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12 of 16 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cloud Consulting & SI for Steel Products Manufacturer
5.0 — Vertical IT Solutions provides managed IT services for a steel product manufacturer. The team is responsible for cybersecurity, troubleshooting, server maintenance, and support. Read more
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Industry Experience

Vertical IT Solutions has garnered positive feedback across various industries, including Construction, Education, Legal, and Healthcare. Clients commend their responsiveness, technical expertise, and effective communication. In Construction, their managed IT services improved operational efficiency. In Education, they provided vital cybersecurity solutions, enhancing compliance and support. Legal firms benefited from swift IT troubleshooting, while Healthcare organizations highlighted their role in modernizing phone and networking systems. Overall, Vertical IT Solutions is well-suited for organizations seeking reliable IT support and customized solutions across these sectors.
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Select Industry to see insights

Construction Agriculture Legal Education Other Industry Wellness & Fitness Human Resources Real estate IT Services Hospitality & leisure Media Consumer Products Business services Manufacturing Sports Government Software Healthcare Nonprofit

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Average Project Cost Breakdown

$10,000 to $49,000 (7) Less than $10,000 (6) $50,000 to $199,999 (5) $200,000 to $999,999 (2)

What Clients Have Said
Clients generally perceive Vertical IT Solutions as offering good value for money, often highlighting their responsiveness and effective support. One client noted, "Good value for cost," while another emphasized that their pricing fit the budget and provided a great culture fit. Many reviews commend the company's transparency in pricing and recommend them for their ability to deliver quality services without upselling unnecessary features, reinforcing a strong sentiment of satisfaction regarding overall cost-effectiveness.
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BDO

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Cleveland, OH

Services provided

20% IT Managed Services

30% Cybersecurity

30% ERP Consulting and SI +1 service

20% Business Consulting

BDO is an ERP consulting and SI company. Their large team is located in Chicago, Illinois and Huntsville, Alabama. Their services include ERP consulting and SI and Cybersecurity.
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Cleveland, OH

1300 East 9th Street
Cleveland, OH 44114
101 - 150

216-325-1700

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ARC Document Solutions

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Cleveland, OH

Services provided

25% IT Managed Services

25% Digital Strategy

25% Print Design +1 service

25% Web Development

ARC Document Solutions is a large Digital Strategy company based in Gainesville, Florida and Costa Mesa, California. The team provides Digital Strategy and IT managed services.
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Cleveland, OH

3666 Carnegie Avenue
Cleveland, OH 44115
50 - 75

(216) 281-1234

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Acuative

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Strongsville, OH

Services provided

50% IT Managed Services

10% Cloud Consulting & SI

10% Cybersecurity +3 services

10% ERP Consulting and SI

10% Other IT Consulting and SI

10% Unified Communications Consulting & SI

Acuative is an IT managed services company. They are in Fairfield, New Jersey and Strongsville, Ohio, and their services include IT managed services and cloud consulting & SI.
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Strongsville, OH

8237 Dow Circle
Strongsville, OH 44136
76 - 100

(440) 234-9595

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Direct Connect Computer Systems, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Richmond Heights, OH

Services provided

100% IT Managed Services

Direct Connect Computer Systems, Inc. Is an IT managed services company. The Richmond Heights, Ohio-based company provides IT managed services.
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ASMGi

Not yet reviewed

$5,000+

Undisclosed

10 - 49

Cleveland, OH

Services provided

55% IT Managed Services

20% IT Strategy Consulting

15% Custom Software Development +1 service

10% Cloud Consulting & SI

ASMGi, an IT managed services company, was founded in 2002. The team provides IT managed services and IT strategy consulting.
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QualityIP

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Independence, OH

Services provided

34% IT Managed Services

34% IT Strategy Consulting

30% Cybersecurity +1 service

2% Corporate Relocation

QualityIP is an IT strategy consulting company. The team focuses on IT strategy consulting and IT managed services and is located in Kent, Ohio and Independence, Ohio.
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Independence, OH

3 Summit Park Drive, Suite 200
Independence, OH 44131
2 - 5

330-931-4141

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TRNSFRM

Not yet reviewed

$1,000+

Undisclosed

10 - 49

North Royalton, OH

Services provided

55% IT Managed Services

20% Cybersecurity

20% IT Strategy Consulting +1 service

5% Unified Communications Consulting & SI

TRSNFRM is an IT managed services company. The North Royalton, Ohio-based agency offers IT managed services and IT strategy consulting.
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Rebiz

Not yet reviewed

$1,000+

$100 - $149 / hr

50 - 249

Cleveland, OH

Services provided

40% IT Managed Services

40% Cybersecurity

20% Conversion Optimization

Cybersecurity company Rebiz was launched in 2010. The midsize team provides Cybersecurity and IT managed services.
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CRU Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Broadview Heights, OH

Services provided

35% IT Managed Services

30% Cybersecurity

15% Cloud Consulting & SI +2 services

15% IT Strategy Consulting

5% Corporate Training & Coaching

Launched in 1982, CRU Solutions is an IT managed services company. The agency offers IT managed services and Cybersecurity.
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Great Lakes Computer Corporation

5.0 1 review

Undisclosed

$100 - $149 / hr

10 - 49

Avon, OH

Services provided

55% IT Managed Services

20% Cybersecurity

20% Other IT Consulting and SI +1 service

5% IT Strategy Consulting

Great Lakes Computer Corporation is a Managed IT Services provider specializing in IT Support Services and IT Management. Reviewers consistently praise their responsive service and expertise, with 100% positive feedback highlighting improved network stability and efficient consolidation of IT equipment.

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Industry Experience

Great Lakes Computer Corporation has demonstrated strong expertise in the consulting industry, particularly in telecom and technology expense management. Clients commend their responsiveness, project management, and ability to improve IT infrastructure through efficient server consolidation and equipment updates. Overall sentiment reflects high satisfaction, with notable strengths in performance enhancement and proactive solutions. Potential clients in the consulting sector seeking IT optimization will find Great Lakes Computer Corporation to be a suitable partner.
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Consulting

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding Great Lakes Computer Corporation's pricing and value for money. One client noted that the company's pricing fit their budget while also highlighting the 'good value for cost' and alignment with company values. Overall, the feedback indicates that clients perceive the services as offering strong value relative to the costs incurred, contributing to successful project outcomes without budgetary concerns.
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1 of 1 Cleveland-based review is 5 stars

$10,000 – $49,000 avg. project cost for IT Managed Services services in Cleveland

Cleveland-based IT Managed Services project highlight

Managed IT Services for Technology Expense Management Co
5.0 — Great Lakes Computer Corporation provided managed IT services for a technology expense management company. The team replaced the client's outdated hardware and consolidated services into one server Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Clients in the region highlight Great Lakes Computer Corporation's proficiency in consolidating IT services, improving network uptime, and safeguarding against power issues. They value the company's responsive communication and tailored solutions that align with their operational needs.
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Calyx

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Westlake, OH

Services provided

30% IT Managed Services

30% Cybersecurity

10% Cloud Consulting & SI +3 services

10% Compliance Consulting

10% IT Strategy Consulting

10% Other IT Consulting and SI

Launched in 2005, Calyx is a small IT managed services company based in Westlake, Ohio. Their team focuses on IT managed services and Cybersecurity.
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Sikich

4.7 23 reviews

$5,000+

Undisclosed

1,000 - 9,999

Akron, OH

Services provided

40% IT Managed Services

40% Cybersecurity

10% Compliance Consulting +1 service

10% ERP Consulting and SI

Sikich is a provider of Managed IT Services, offering comprehensive IT support and solutions such as network management, IT security, and project management. Feedback from clients highlights their effective project management, proactive issue resolution, and comprehensive IT support. About 86% of reviewers commend their technical expertise and responsiveness, while some suggest improvements in response times and service costs.

See all 23 projects

Average Project Cost Breakdown

$50,000 to $199,999 (3) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Client feedback regarding Sikich's cost and value for money is mixed. While many clients appreciate the quality of service and support provided, some express concerns over high costs. For instance, one client noted the need for Sikich to decrease service costs, while another highlighted their excellent service despite acknowledging the expense. Overall, the sentiment indicates that clients find value in the services offered, but some are sensitive to pricing.
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Akron, OH

274 White Pond Dr.
Akron, OH 44320
76 - 100

330-864-6661

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2 of 4 Cleveland-based reviews are 5 stars

$200,000 – $999,999 avg. project cost for IT Managed Services services in Cleveland

IT Managed Services project highlight

Managed IT Services for Electronics Manufacturing Company
4.0 — Sikich provides managed IT services for an electronics manufacturing company. Their work includes support for servers, switches, and firewalls. Read more
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Review Rating from Clients

4.6/5.0

Quality

4.8

Schedule

4.6

Cost

4.1

Willing to Refer

4.6

Ohio clients commend Sikich for their technical proficiency in cloud hosting, network configuration, and IT management, emphasizing their responsiveness, transparency, and ability to resolve issues quickly. They appreciate the company's broad knowledge and consistent support in evolving technology landscapes.
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TEC Communications, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rocky River, OH

Services provided

50% IT Managed Services

30% Custom Software Development

20% Cybersecurity

TEC Communications, Inc. Is an IT managed services company. Located in Rocky River, Ohio, the agency was established in 1979. Their team offers IT managed services and Custom Software Development.
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Breachsense

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cleveland, OH

Services provided

75% IT Managed Services

25% Cybersecurity

IT managed services company Breachsense was launched in 2019. Headquartered in Cleveland, Ohio, the team provides IT managed services and Cybersecurity.
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SecureData

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cleveland, OH

Services provided

100% IT Managed Services

SecureData is an IT managed services company. The Minneapolis, Minnesota-based company focuses on IT managed services.
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Cleveland, OH

700 Beta Dr Ste 100
Cleveland, OH 44143
16 - 20

+1-440-740-3282

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Monreal IT

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wickliffe, OH

Services provided

25% IT Managed Services

35% IT Strategy Consulting

25% Cybersecurity +1 service

15% Other IT Consulting and SI

Monreal IT is a small Wickliffe, Ohio-based IT strategy consulting company. The team offers IT strategy consulting and Cybersecurity.
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M Technology solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Lakewood, OH

Services provided

35% IT Managed Services

35% Cloud Consulting & SI

30% IT Strategy Consulting

M Technology solutions is a cloud consulting & SI company. The team is located in Lakewood, Ohio, and their services include cloud consulting & SI and IT managed services.
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Onix

Not yet reviewed

$10,000+

$150 - $199 / hr

50 - 249

Lakewood, OH

Services provided

20% IT Managed Services

30% Cloud Consulting & SI

30% Unified Communications Consulting & SI +1 service

20% Custom Software Development

Cloud consulting & SI company Onix specializes in cloud consulting & SI and unified communications consulting & SI. They were launched in 1992.
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IT Support Specialists

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Berea, OH

Services provided

30% IT Managed Services

30% Cybersecurity

20% IT Strategy Consulting +2 services

10% Cloud Consulting & SI

10% Other IT Consulting and SI

Launched in 2008, IT Support Specialists is a Cybersecurity company. The agency provides Cybersecurity and IT managed services.
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Byte IT - IT Management Solutions

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Cleveland, OH

Services provided

20% IT Managed Services

20% Application Management & Support

20% Business Consulting +2 services

20% Cybersecurity

20% IT Strategy Consulting

Byte IT - IT Management Solutions is an IT strategy consulting company based in Cleveland, Ohio. Launched in 2019, the team focuses on IT strategy consulting and Cybersecurity.
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NewHatch LLC

4.5 1 review

$250,000+

$25 - $49 / hr

10 - 49

Westlake, OH

Services provided

10% IT Managed Services

20% Recruiting

20% Staffing +5 services

15% IT Strategy Consulting

15% Other IT Consulting and SI

10% IT Staff Augmentation

5% Executive Search

5% HR Outsourcing

NewHatch LLC offers comprehensive IoT device development services, including planning, design, prototyping, and testing. Reviews highlight their efficient project management, clear communication, and commitment to continuous improvement. Clients appreciate their timely delivery and flexibility, though some suggest an increase in team size for future projects.

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Paragon

Not yet reviewed

$50,000+

$150 - $199 / hr

50 - 249

Mayfield Heights, OH

Services provided

10% IT Managed Services

10% Application Management & Support

10% Digital Strategy +7 services

10% Enterprise App Modernization

10% IT Staff Augmentation

10% IT Strategy Consulting

10% Market Research

10% UX/UI Design

10% Web Design

10% Web Development

Paragon, a Market Research company, is headquartered in Mayfield Heights, Ohio. They focus on Market Research and Digital Strategy and were founded in 1993.
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Lovelytics

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cleveland, OH

Services provided

40% IT Managed Services

60% BI & Big Data Consulting & SI

Data analytics company Lovelytics was founded in 2017. The company provides BI & big data consulting & SI and IT managed services, and is midsize.
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Cleveland, OH

2529 Detroit Ave
Cleveland, OH 44113
6 - 9

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Peak Technology

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Independence, OH

Services provided

25% IT Managed Services

50% Cybersecurity

25% Cloud Consulting & SI

Cybersecurity company Peak Technology is based in Independence, Ohio. They specialize in Cybersecurity and cloud consulting & SI.
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World Synergy

5.0 2 reviews

$1,000+

$150 - $199 / hr

10 - 49

Chagrin Falls, OH

Services provided

10% IT Managed Services

20% ERP Consulting and SI

10% Marketing Strategy +12 services

5% Branding

5% Business Consulting

5% Content Marketing

5% Cybersecurity

5% Email Marketing

5% Fractional CMO Services

5% Graphic Design

5% IT Strategy Consulting

5% Pay Per Click

5% Search Engine Optimization

5% Social Media Marketing

5% Web Development

World Synergy is a digital marketing and web development company specializing in website design, SEO, and marketing strategy. Clients consistently praise their alignment with company values, effective communication, and timely project delivery. Approximately 100% of the feedback highlights their impressive teamwork and ability to integrate seamlessly with client teams, with no significant areas for improvement noted.

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Reviews mention Team players
Clients frequently commend World Synergy for their collaborative approach, describing them as effective team players. One client noted that the World Synergy team felt like an extension of their own, aligning well with their goals and providing valuable expertise. Additionally, feedback highlights smooth communication, organized project management, and the team's ability to navigate challenges gracefully, demonstrating a strong commitment to teamwork and client satisfaction.

SEO, Web Redesign & Redevelopment for Oil & Gas Distributor

5.0 Apr 30, 2025

World Synergy works well as a team and feels like an extension of our team. They aligned themselves well with our goals and provided expertise to propel our vision forward. Any time there were questions throughout our project, we could work together to find a solution.
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Industry Experience

World Synergy has demonstrated expertise in the Other and Retail industries, with clients praising their ability to effectively launch and redesign websites, enhance online visibility, and align with business goals. Feedback highlights strong project management, timely deliverables, and seamless communication. In the Retail sector, their impact on branding and site performance was particularly noted. Overall, potential clients in these industries can expect a collaborative and results-driven partnership.
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Retail Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients commend World Synergy for their exceptional value for money, often highlighting the company's ability to align with their goals and deliver impressive results. One client noted the 'good value for cost' while another emphasized the 'impressive value they brought.' Overall, feedback indicates a strong sentiment towards the company's pricing relative to the quality and effectiveness of their services, with no significant concerns raised regarding cost.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local clients describe World Synergy as reliable and efficient, noting their strong project execution, clear communication, and the impressive value they provided in website development.
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Stack Intelligence

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Beachwood, OH

Services provided

15% IT Managed Services

15% BI & Big Data Consulting & SI

15% CRM Consulting and SI +7 services

15% IT Strategy Consulting

10% Cloud Consulting & SI

10% IT Staff Augmentation

5% Custom Software Development

5% Enterprise App Modernization

5% Other IT Consulting and SI

5% Web Development

Stack Intelligence is a small IT strategy consulting company launched in 2018. Their team provides IT strategy consulting and BI & big data consulting & SI.
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Little Jacket

Not yet reviewed

$50,000+

$150 - $199 / hr

10 - 49

Cleveland, OH

Services provided

10% IT Managed Services

20% Branding

10% Advertising +6 services

10% Content Marketing

10% Content Writing Services

10% Media Planning & Buying

10% Video Production

10% Web Design

10% Web Development

Little Jacket is a small branding company located in Cleveland, Ohio. The team offers Branding and Advertising.
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Sites for Change

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Highland Heights, OH

Services provided

20% IT Managed Services

20% Branding

20% Graphic Design +2 services

20% Search Engine Optimization

20% Web Design

Sites for Change is a branding agency. Located in Highland Heights, Ohio, their small team focuses on Branding and Search Engine Optimization. The company was established in 2024.
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Texcel, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cleveland, OH

Services provided

40% IT Managed Services

20% Cloud Consulting & SI

20% IT Staff Augmentation +1 service

20% IT Strategy Consulting

IT managed services company Texcel, Inc. Is in Cleveland, Ohio. The team provides IT managed services and cloud consulting & SI.
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Kristo Corp Investments

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Cleveland, OH

Services provided

15% IT Managed Services

25% Business Consulting

25% IT Strategy Consulting +2 services

25% Marketing Strategy

10% AI Development

Founded in 2021, Kristo Corp Investments is a small IT strategy consulting company located in Cleveland, Ohio. Their team provides IT strategy consulting and Marketing Strategy.
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SpaceBound

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Cleveland, OH

Services provided

50% IT Managed Services

25% Cybersecurity

25% IT Strategy Consulting

SpaceBound, an IT managed services company, was established in 1987. The small team provides IT managed services and IT strategy consulting.
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Cleveland, OH

2157 Superior Avenue
Cleveland, OH 44114
1

8007554619

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Simplex-IT

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

Stow, OH

Services provided

100% IT Managed Services

Simplex-IT is an IT managed services company based in Stow, Ohio. Their services include IT managed services.
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Rosably

Not yet reviewed

Undisclosed

$150 - $199 / hr

Freelancer

Lyndhurst, OH

Services provided

80% IT Managed Services

10% CRM Consulting and SI

10% IT Strategy Consulting

Rosably is an IT managed services company founded in 2026. Their services include IT managed services and IT strategy consulting.
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PCR Business Systems

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Akron, OH

Services provided

60% IT Managed Services

25% Cybersecurity

10% Cloud Consulting & SI +1 service

5% IT Staff Augmentation

Established in 2004, PCR Business Systems is an IT managed services company. The company provides IT managed services and Cybersecurity.
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TrustedSec

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

Strongsville, OH

Services provided

20% IT Managed Services

60% Cybersecurity

20% IT Strategy Consulting

In Strongsville, Ohio, TrustedSec is a small Cybersecurity company. Their services include Cybersecurity and IT managed services.
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PARAGON TEC INCORPORATED

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cleveland, OH

Services provided

20% IT Managed Services

20% Business Consulting

20% Corporate Training & Coaching +2 services

20% Custom Software Development

20% IT Strategy Consulting

PARAGON TEC INCORPORATED is an IT strategy consulting company headquartered in Cleveland, Ohio. Established in 1996, the team focuses on IT strategy consulting and IT managed services.
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Securafy Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Willoughby, OH

Services provided

50% IT Managed Services

50% Cybersecurity

Established in 1996, Securafy Inc. Is a Cybersecurity and IT managed services company. Their team focuses on Cybersecurity and IT managed services.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

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Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Cleveland IT Managed Services FAQs

Working with a hometown MSP offers three big advantages:

On-site response times measured in minutes, not flight schedules.
Familiarity with local regulations, such as Ohio’s data-breach notification law and HIPAA practices common at Cleveland’s hospital networks.
Shared time zone and Midwest business culture that streamlines communication.

For manufacturers in Lorain County or fintech startups at JumpStart, a local partner means faster hardware swaps, easier quarterly business reviews, and face-to-face strategy sessions when you need them most.

Pricing varies thanks to various project-specific factors such as support level, customization of services, and the number of devices involved. Most Cleveland MSPs charge $125 – $175 per user per month for fully managed support, or $100 – $150 per hour for project-based work like cloud migrations.

Small businesses with fewer than 25 seats often spend $2,500 – $4,000 per month, while mid-market companies in need of 24/7 help desk coverage should budget $8,000 – $15,000 monthly. Prices trend 10–15% below those in New York or Chicago, giving Cleveland firms a value edge without sacrificing expertise.

Local providers cut their teeth supporting various verticals thanks to the region’s diverse business landscape. Many firms here have experience with niches and markets such as:

Healthcare and biotech (Cleveland Clinic, University Hospitals)
Advanced manufacturing and logistics along the Lake Erie shoreline
Professional services and legal firms clustered around East 9th Street
Growing SaaS and fintech startups in the Flats and Midtown Tech districts

Many MSPs maintain HIPAA, SOC 2, or ITAR compliance practices to meet the strict requirements of these sectors.

Start by mapping your technical needs and goals—i.e., 24/7 monitoring, Microsoft 365 management, cybersecurity, or vCIO consulting. After that, follow these four crucial steps:

Review Clutch client feedback for similar project scopes
Ask for SLAs with clear response-time guarantees (e.g., on-site within 2 hours inside Cuyahoga County)
Verify certifications: Microsoft Solutions Partner, Cisco, CompTIA Security+
Compare culture fit; some providers excel with agile startups, others with regulated enterprises

Schedule discovery calls with at least three firms before signing a multi-year agreement. Discover the right team for your project by leveraging the directories, resources, and filters available on Clutch.

Red flags can cause serious headaches and issues if left unchecked. When looking for the ideal team, beware of:

“One-size-fits-all” pricing that ignores your user count or compliance needs
Limited local staffing—if engineers are 100% remote, on-site support may lag
Vague security posture (“We take security seriously”) without documented frameworks like NIST or CIS
Long contracts (36+ months) with high exit fees

A transparent SLA, detailed onboarding plan, and local reference checks are your best safeguards.

Top IT Managed Service Providers in Cleveland

List of the Top Cleveland IT MSPs

Managed IT Services for Bicycle Retailer

Average Project Cost Breakdown

What Clients Have Said

IT GOAT is very responsive

IT Managed Services Packages

Average Project Cost Breakdown

What Clients Have Said

Managed IT & Network Security Services for Radio Company

Reviews mention Exceeds expectations

Managed IT Services for Battery R&D Company

Managed IT Services & Cybersecurity for Insurance Agency

Managed IT Services for Battery R&D Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

IT Managed Services & Consulting for Nonprofit Organization

Average Project Cost Breakdown

What Clients Have Said

IT Managed Services for Radio Broadcasting Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Net at Work LLC is very responsive

Reviews mention Great team

Managed IT Services for Economic Consulting Firm

IT Managed Service for Social Services Nonprofit

Cybersecurity, Cloud & Managed IT Services for Factoring Co

Managed IT Services for Real Estate & Vacation Rental Co

Managed IT & Cybersecurity Services for BioTech Tools Co

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

24/7 Help Desk & Network Monitoring

Reviews mention Professional

IT Support Services for Nonprofit Organization

Average Project Cost Breakdown

What Clients Have Said

IT Support Services for Nonprofit Organization

Insight Global is very responsive

Reviews mention Communicative

Internet & IT Services for Nonprofit

Managed IT Services for Church

Communication Lines Update for Public Safety Organization

Fiber Internet Installation for IT Services Firm

Fiber Circuit Installation for Healthcare Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Detail-oriented

Managed IT Services for Seafood Company

Managed IT Services for Seafood Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Managed IT Services for Logistics Company

Reviews mention Exceeds expectations

IT Management & Consulting Services for Construction Company

Average Project Cost Breakdown

What Clients Have Said

Managed IT Services for Healthcare Company

Average Project Cost Breakdown