Top IT Managed Service Providers in Cleveland
From the bustling Health-Tech Corridor near the Cleveland Clinic to the manufacturing plants that line the Cuyahoga River, Northeast Ohio businesses rely on rock-solid IT infrastructure. Partnering with a trusted Cleveland managed service provider (MSP) can secure your network, reduce downtime, and free your team to focus on innovation.
Clutch’s research team vets each firm through in-depth client interviews, detailed case studies, and a proprietary scoring methodology, so you can compare providers with confidence. Sort listings by hourly rate, team size, industry focus, or even proximity to Public Square to find an MSP that fits your goals and budget.
Explore more options on our global MSP directory, view top IT managed service providers in Columbus, or browse Cleveland agencies specializing in healthcare IT support.
80 Companies
List of the Top Cleveland IT MSPs
Sponsored
-
Featured
What are Featured Providers?
$5,000+$100 - $149 / hr50 - 249Serves Cleveland, OHServices provided
50% IT Managed Services20% Cybersecurity10% AI Consulting +2 services10% Cloud Consulting & SI10% IT Strategy ConsultingSee all 16 projectsdesignDATA is a Managed IT Services Provider known for its comprehensive IT support and training solutions, offering outsourced IT management, help desk services, and proactive IT strategies. Reviews highlight their exceptional customer service and tailored training programs, with a 100% satisfaction rate indicated by clients who commend their responsiveness and expertise in IT support. The company consistently receives positive feedback for delivering engaging, hands-on training and maintaining strong client relationships.
8 of 9 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 9 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Services & Training for Marketing Company
5.0 — designDATA provided IT training for a marketing company. The team provided cybersecurity awareness and Microsoft 365 training, giving the client access to over 200 videos. designDATA also offered AI Read moreWas this helpful?
Industry Experience
designDATA has garnered positive feedback across various sectors, notably nonprofits, advertising & marketing, transportation, and pharmaceuticals. Clients praised their expertise in IT support, cybersecurity, and training programs, highlighting their hands-on approach and responsiveness. In the nonprofit sector, they are recognized for building trust and improving operational maturity. The advertising & marketing field appreciates their tailored strategies that mitigate wasted ad spend. Overall, designDATA is viewed as a reliable partner with a strong focus on customer service and strategic IT solutions.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Nonprofit Transportation Pharmaceuticals Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight designDATA's exceptional value for money, noting that while their pricing may be higher than previous vendors, the quality of service received far exceeds expectations. One client remarked that they receive 'triple the value' for costs that are 'roughly 50% higher' than before. Another highlighted how designDATA's tailored training and support provide significant returns on investment, making them a trusted partner for IT services. Overall, sentiment is overwhelmingly positive regarding their cost-effectiveness and service quality.Was this helpful?
View projects from:
Was this helpful?
-
$5,000+$150 - $199 / hr10 - 49Garfield Heights, OH
Services provided
40% IT Managed Services30% Cybersecurity10% Cloud Consulting & SI +2 services10% IT Strategy Consulting10% Other IT Consulting and SISee all 4 projectsKeystone Technology Consultants is a distinguished provider of Managed IT Services, specializing in network security, IT support services, and cloud-based solutions. With consistently positive feedback, 100% of reviewers commend their responsiveness and expertise in IT management. Clients particularly appreciate their seamless project execution, personalized support, and ability to address complex IT needs effectively.
Reviews mention Timely
Clients have consistently praised Keystone Technology Consultants for their timely responsiveness and efficient project management. One client noted, "Keystone responds in a timely manner to our requests" and highlighted their upfront disclosure of costs. Another client emphasized their ability to deliver projects within timelines and budgets, stating, "They’ve delivered everything within timelines and budget." Overall, the sentiment regarding timeliness is highly positive, reflecting a strong commitment to client service.-
Managed IT Services for Addiction Recovery Company
4.5 Oct 10, 2022Keystone responds in a timely manner to our requests, and they always disclose special project costs upfront. We usually communicate via phone calls and virtual meetings.
Read Full Review -
IT Consulting & Services for Nonprofit Organization
5.0 Oct 5, 2022They’ve delivered everything within timelines and budget. Additionally, they’re responsive to our needs. Throughout the partnership, we’ve communicated through Microsoft Teams, Slack, Zoom, and phone calls for any inquiries or questions.
Read Full Review
Was this helpful?
Industry Experience
Keystone Technology Consultants has demonstrated expertise across various industries, including Media, Environmental Services, Healthcare, and Real Estate. Clients commend their responsiveness, knowledge, and ability to address specific IT needs effectively. Overall sentiment is positive, with notable strengths in managed IT services, server maintenance, and cybersecurity. Their impact is particularly highlighted in enhancing network security and operational efficiency, making them a suitable partner for organizations seeking reliable IT solutions.
Read All ReviewsSelect Industry to see insights
Media Environmental Services Healthcare Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Keystone Technology Consultants is generally perceived as providing good value for money, with clients noting their comprehensive services and expertise. One client mentioned an investment of $5,600 monthly, highlighting their satisfaction with Keystone's stellar support and responsiveness. Another client, spending around $100,000 annually, emphasized peace of mind from their effective IT management. Overall, feedback suggests that Keystone’s pricing aligns well with the quality of service offered, though some clients noted minor communication gaps with less familiar team members.Was this helpful?
See All Locations (2)Garfield Heights, OH
15166 Neo Parkway
Garfield Heights, OH 441282 - 5
3306666200
Was this helpful?
-
-
Interlink Cloud Advisors, Inc.
VerifiedLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
UndisclosedUndisclosed50 - 249Serves Cleveland, OHServices provided
40% IT Managed Services10% AI Consulting10% Cloud Consulting & SI +4 services10% Cybersecurity10% Generative AI10% IT Strategy Consulting10% Unified Communications Consulting & SISee all 1 projectsInterlink Cloud Advisors, Inc. is a Managed IT Services provider offering comprehensive outsourced IT support, including network administration, backups, and 24/7 help desk services. Their clientele appreciates their proactive approach, Microsoft expertise, and excellent project management, with 100% positive feedback highlighting their strong client relationships and community involvement.
1 of 1 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
IT Managed Services & Consulting for Nonprofit Organization
5.0 — Interlink Cloud Advisors, Inc. provides managed IT services for a nonprofit organization. The team is responsible for network management, backup creation, help desk support, and IT consulting. Read moreWas this helpful?
Industry Experience
Interlink Cloud Advisors, Inc. has a strong reputation in the nonprofit sector, providing managed IT services that enhance operational efficiency and minimize downtime. Their proactive approach, especially regarding Microsoft technologies, has garnered positive feedback for their ability to foster strong client relationships. Overall, clients praise their responsiveness, supportiveness, and community engagement, making them a suitable partner for nonprofits seeking reliable IT solutions.
Read All ReviewsSelect Industry to see insights
NonprofitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of Interlink Cloud Advisors, Inc. express a strong sentiment regarding the company's value for money, highlighting their comprehensive IT services and proactive support. One client noted a significant investment between $50,000–$200,000, praising the firm for zero network downtime and effective management within budget. The personalized attention and relationship-building efforts, particularly from CEO Matt, enhance their perceived value. Clients feel they receive top-tier service, akin to being treated as the most important client, reinforcing their satisfaction with the overall cost-effectiveness.Was this helpful?
-
Featured
What are Featured Providers?
$50,000+$50 - $99 / hr50 - 249Serves Cleveland, OHServices provided
70% IT Managed Services20% Cybersecurity10% IT Staff AugmentationSee all 39 projectsZazz is a versatile mobile and web development company known for delivering innovative solutions across various industries, including insurance, education, and recruitment. The company receives overwhelmingly positive feedback, with a notable emphasis on their technical expertise, project management skills, and ability to meet client needs—leading to significant outcomes such as user engagement increases of up to 60% and user satisfaction rates as high as 92%.
Reviews mention Accommodating
The feedback regarding Zazz's accommodating nature is overwhelmingly positive. Clients have highlighted Zazz's flexible and adaptable project management style, which effectively met specific project needs. One client noted their 'responsive and collaborative approach,' ensuring regular communication and timely updates. Additionally, Zazz's commitment to customer satisfaction and the ability to balance time, budget, and quality was commended, with one client stating, 'All deliverables were on time.' Overall, Zazz demonstrates a strong dedication to meeting client expectations.-
UI/UX Design, Web & Mobile App Dev for Placement Agency
5.0 Apr 24, 2023Their project management style was flexible, adaptable, and tailored to our specific needs and requirements of the project. They strike the balance between our demands of time, budget, scope, and quality while maintaining effective communication and collaboration with the Smile team. There was always clear communication regarding the development progress & all deliverables were on time.
Read Full Review
Was this helpful?
Industry Experience
Zazz demonstrates strong expertise across various industries, including Information Technology, Design, Financial Services, Education, and Healthcare. Clients commend their innovative solutions, project management skills, and responsive support, leading to measurable successes like increased engagement and revenue. Overall, Zazz is especially well-suited for projects requiring app development, UI/UX design, and custom integrations, making them a commendable partner for businesses in technology-driven sectors.
Read All ReviewsSelect Industry to see insights
Information technology Design Financial services Other industries Education Agriculture Manufacturing Human Resources Other Industry Healthcare Real estate Software Consulting Wellness & Fitness Food & Beverages Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note Zazz's competitive pricing and strong value for money, with feedback highlighting their ability to deliver high-quality services within budget constraints. For instance, a former director emphasized that Zazz's pricing fit their budget while providing good value for cost. Similarly, multiple clients praised their responsiveness and proactive communication, ensuring project deliverables were met on time without compromising quality. Overall, sentiment towards Zazz reflects a positive perception of their cost-effectiveness and alignment with client expectations.Was this helpful?
View projects from:
This provider is fluent in 5 languages:
- English
- French
- Spanish
- German
- Italian
This provider is available in 3 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
Was this helpful?
$1,000+$25 - $49 / hr50 - 249Serves Cleveland, OHServices provided
80% IT Managed Services10% Cloud Consulting & SI10% CybersecuritySee all 12 projectsCorporate Technologies is a comprehensive IT Managed Services Provider specializing in IT management, support, and cybersecurity. Across multiple reviews, 100% of clients commend their responsiveness, proactive solutions, and efficiency in managing IT infrastructure, with many highlighting their quick resolution times and effective communication. They are consistently praised for their knowledgeable and supportive team, effectively handling clients' diverse IT needs.
6 of 12 IT Managed Services reviews are 5 stars7 new reviews for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 12 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Managed Services for Fiber Optics Installation Company
5.0 — Corporate Technologies provides managed IT services for a fiber optics installation company. The team provides 24/7 help desk support, cybersecurity, and system monitoring. Read moreWas this helpful?
Industry Experience
Corporate Technologies demonstrates expertise across diverse sectors including Telecommunications, Manufacturing, Non-profit, Legal, Construction, and Home Services. Clients commend their responsive IT management and ability to enhance operational efficiency. Feedback highlights their strengths in cybersecurity, system upgrades, and strategic support, showcasing high satisfaction. Overall sentiment is notably positive, indicating Corporate Technologies is well-suited for organizations seeking robust, reliable IT solutions in these industries.
Read All ReviewsSelect Industry to see insights
Transportation Other Industry Construction Home Services Legal Non-profit Telecommunications ManufacturingWas this helpful?
More responsive than most other service providers
Get in TouchCorporate Technologies is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
Was this helpful?
$1,000+$100 - $149 / hr250 - 999Serves Cleveland, OHServices provided
50% IT Managed Services40% Cybersecurity10% Unified Communications Consulting & SISee all 72 projectsTPx Communications is a Managed IT Services provider offering comprehensive Information Technology Services, including IT Support Services, network security, and outsourced IT management. With approximately 90% of reviews praising their responsiveness and value for cost, TPx Communications is lauded for their customer service, project management, and expertise in providing seamless IT and communication solutions.
Reviews mention Personable
Clients consistently describe DSCI as personable and professional, fostering a comfortable working relationship. One client noted, "They all seem very personable and professional," highlighting the ease of collaboration. The non-pushy sales approach was also appreciated, with feedback stating, "I liked that he wasn't pushy about it." Overall, sentiment towards DSCI reflects a strong emphasis on their approachable and accommodating nature in client interactions.-
IT Consulting and Managed Services for Audio-Visual Firm
5.0 Oct 7, 2015They all seem very personable and professional. It just seemed a lot easier to work with DSCI, and I felt very comfortable with everyone there.
Read Full Review
Was this helpful?
14 of 30 IT Managed Services reviews are 5 stars2 new reviews for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 30 ReviewsIT Managed Services PROJECT HIGHLIGHT
Cybersecurity & IT Managed Services for Water Filtration Co
5.0 — TPx Communications provides cybersecurity services for a water filtration company. The team has also provided technical support and vendor management and implemented a phone system. Read moreWas this helpful?
Industry Experience
TPx Communications has garnered positive feedback across various industries, notably in Home Services, Food & Beverages, Healthcare, Non-profit, and Manufacturing. Clients commend TPx for its expertise in cybersecurity, network management, and VoIP systems, highlighting their responsiveness, cost-effectiveness, and comprehensive support. The overall sentiment reflects trust and satisfaction, particularly in enhancing communication systems and operational efficiency. Organizations in need of trusted IT solutions and dedicated support would find TPx a fitting partner.
Read All ReviewsSelect Industry to see insights
Home Services Food & Beverages Medical Non-profit Nonprofit Manufacturing Healthcare Transportation Government Retail Utilities Education Software Construction Real estate Other Industry Financial services Telecommunications Legal Business services Research Consumer Products Arts, entertainment & music IT Services Restaurants Energy & natural resources Agriculture Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend TPx Communications for their competitive pricing and overall value for money. Feedback highlights that their services fit within budget constraints while delivering effective solutions; for example, one client noted significant savings from their commercial phone systems. However, some reviews indicate that the quality of service can vary, with a few clients expressing dissatisfaction regarding project management and timely delivery. Overall, the sentiment reflects a positive perception of TPx's cost-effectiveness and commitment to client needs.Was this helpful?
-
-
UndisclosedUndisclosed10 - 49Cleveland, OH
Services provided
25% IT Managed Services20% Cybersecurity15% Cloud Consulting & SI +6 services10% Building Security Services10% IT Strategy Consulting5% AI Consulting5% IT Staff Augmentation5% Other IT Consulting and SI5% Unified Communications Consulting & SISee all 2 projectsCGB Tech Solutions, Inc. is a managed IT services company specializing in IT management, outsourced IT support, and cybersecurity solutions. With a strong focus on minimizing disruptions and ensuring operational continuity, 100% of reviewers highlight their effective communication and responsiveness. Clients appreciate their alignment with company values and their ability to deliver timely and reliable IT support.
Reviews mention Professional
Clients consistently commend CGB Tech Solutions, Inc. for their professionalism, noting the friendly and knowledgeable staff who maintain constant communication. One client highlighted the team's ability to understand needs and provide clear explanations, emphasizing their motto, 'Just make things work.' Overall, the sentiment reflects a strong appreciation for their responsive and professional approach, contributing to improved system reliability and user satisfaction.-
IT Support Services for Nonprofit Organization
5.0 Mar 18, 2026Constant contact and updates. Friendly and professional staff who understood our needs and took the time to explain everything. At the end of the day, their core motto is "Just make things work". Regardless of what the challenge or goal is, they understand that issues just need to be fixed.
Read Full Review
Was this helpful?
Industry Experience
CGB Tech Solutions, Inc. has predominantly served the non-profit sector, notably organizations focused on supporting families in crisis and individuals with disabilities. Clients commend the provider for their expertise in cybersecurity, IT infrastructure modernization, and responsive support, highlighting improved operational efficiency and reduced downtime. Overall sentiment reflects high satisfaction, with clients appreciating their commitment to value and effective communication, making them a strong fit for non-profit organizations seeking reliable IT solutions.
Read All ReviewsSelect Industry to see insights
Non-profitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise CGB Tech Solutions, Inc. for providing good value for cost, highlighting their ability to minimize expenses while delivering effective solutions. One client noted their 'good value for cost' and appreciated the financial relief provided through donated equipment. Another client emphasized that their pricing fit their budget while still ensuring a high quality of service. Overall, the sentiment reflects satisfaction with the balance of cost and quality delivered by the company.Was this helpful?
2 of 2 Cleveland-based reviews are 5 stars2 Cleveland-based reviews for IT Managed Services in past 6 monthsLess than $10,000 avg. project cost for IT Managed Services services in ClevelandRead Similar ReviewsCleveland-based IT Managed Services project highlight
IT Support Services for Nonprofit Organization
5.0 — CGB Tech Solutions, Inc. provided IT support for a nonprofit organization. The team's tasks included migrating to cloud-based hosting, upgrading hardware and workstations, and implementing security Read moreWas this helpful?
-
-
$1,000+Undisclosed1,000 - 9,999Cleveland, OH
Services provided
10% IT Managed Services10% AI Development10% BI & Big Data Consulting & SI +7 services10% Cloud Consulting & SI10% Custom Software Development10% Executive Search10% Generative AI10% Recruiting10% Recruitment Process Outsourcing10% StaffingInsight Global, a big data analytics company, provides BI & big data consulting & SI and cloud consulting & SI. The firm is located in Atlanta, Georgia and Birmingham, Alabama.
Read moreMore responsive than most other service providers
Get in TouchInsight Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (63)Cleveland, OH
127 Public Square, Suite 1500
Cleveland, OH 4411476 - 100
8554864057
Was this helpful?
-
Featured
What are Featured Providers?
$1,000+$150 - $199 / hr50 - 249Serves Cleveland, OHServices provided
50% IT Managed Services30% Cybersecurity15% IT Strategy Consulting +1 service5% Compliance ConsultingSee all 26 projectsBetterWorld Technology is a managed IT services provider offering comprehensive IT management and support services, including cybersecurity, telecommunication, and helpdesk solutions. With 100% positive reviews, clients frequently commend their responsive communication, effective project management, and ability to seamlessly execute IT transitions. Approximately 50% of reviewers highlight their impressive transparency and strategic planning abilities, establishing BetterWorld Technology as a reliable partner for managed IT services and support.
Reviews mention Creative
Clients have expressed high satisfaction with BetterWorld Technology's creative solutions, particularly in financial management and resource consolidation. One client highlighted the account manager's innovative approach that enabled them to upgrade services without increasing costs, allowing for essential remote work capabilities during critical times. Overall sentiment indicates that BetterWorld's creativity in problem-solving has significantly contributed to their clients' operational success.-
Managed Service Implementation for Nonprofit
5.0 Apr 27, 2020BetterWorld Telecom has been a valued partner in providing proactive solutions that support and enable Renaissance Social Services (RSSI) to scale our business needs. Our account executive proposed creative finance solutions that enabled RSSI to upgrade services without increasing our overhead. This enabled RSSI to implement remote desktop support and remote computer connectivity just in time to deal with the shelter in place implemented restrictions.
Read Full Review
Was this helpful?
Industry Experience
BetterWorld Technology has received positive feedback across various industries, including Nonprofit, Education, Healthcare, Retail, and Consulting. Clients appreciate their responsiveness, communication, and seamless transitions in Managed IT services. Nonprofit organizations highlight effective cybersecurity and support for remote operations. Educational institutions value their cost-effective solutions and project management expertise. Retail clients commend the smooth migration processes. Overall, BetterWorld Technology demonstrates strong capabilities in IT management and support tailored to diverse industry needs.
Read All ReviewsSelect Industry to see insights
Design Consulting Retail Nonprofit Consumer products & services Non-profit Consumer Products Education Healthcare Financial services Software Food & Beverages Construction Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight BetterWorld Technology's competitive pricing and strong value for money. Feedback indicates that their services fit within budget constraints while delivering high-quality outcomes. For instance, one client noted that BetterWorld provided 'good value for cost' and another emphasized their 'cost-effective solutions' that improved operational efficiency. Overall, the sentiment across reviews reflects satisfaction with both affordability and the level of service provided.Was this helpful?
$50,000 – $199,999 avg. project cost for IT Managed Services services in ClevelandRead Similar ReviewsIT Managed Services project highlight
Managed IT Services for Arch Support Company
5.0 — BetterWorld Technology provided managed IT services to an arch support company. The team assisted the client in migrating their IT infrastructure and deploying an RMM software. Read moreWas this helpful?
$5,000+$150 - $199 / hr250 - 999Serves Cleveland, OHServices provided
75% IT Managed Services10% Cybersecurity10% IT Strategy Consulting +1 service5% Cloud Consulting & SISee all 92 projectsIntegris is a Managed IT Services provider offering comprehensive IT management, support services, and cybersecurity for various industries. The company consistently receives positive feedback, with approximately 90% of reviews highlighting their reliability, quick response, and effective communication. Clients appreciate their ability to manage complex IT systems and ensure security, although some suggest improvements in response times for support tickets.
Reviews mention Experienced
Clients express a highly positive sentiment towards TechMD, emphasizing their exceptional project management and customer-centric approach. One client noted a dramatic increase in internet speeds and a significant reduction in reliance on hardwired infrastructure, attributing these improvements to TechMD's expertise. Feedback highlights the team's proactive communication and tailored solutions, with one client stating, 'They’ve gone above and beyond my expectations.' Overall, TechMD is recognized for their commitment to enhancing client experiences and achieving project goals efficiently.-
Managed IT Support for Religious Institution
5.0 Nov 10, 2022Aside from that, their team of account managers has a really great width of experience. They were able to find someone who has a lot of relevant knowledge in our area, so choosing them was a very easy decision just because of how they hire their account managers and their expertise. Just interacting with them has been so amazing, and we love the way that we work together.
Read Full Review
Was this helpful?
Industry Experience
Integris has demonstrated expertise across several industries, including financial services, healthcare, consulting, and nonprofits. Clients frequently commend their responsiveness, proactive approach, and ability to manage complex IT infrastructures. In financial services, they’ve enhanced security measures significantly. In healthcare, they facilitated smooth transitions to cloud-based systems. Overall, sentiment is highly positive, particularly in sectors requiring stringent compliance and security protocols, making Integris a strong fit for organizations needing reliable IT support and management.
Read All ReviewsSelect Industry to see insights
Consulting Arts, entertainment & music Retail Medical Media Consumer Products Non-profit Sports Food & Beverages Hospitality & leisure Engineering IT Services Pharmaceuticals Healthcare Business services Manufacturing Nonprofit Financial services Education Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Automotive Real estate Construction Legal Other IndustryWas this helpful?
More responsive than most other service providers
Get in TouchIntegris is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
Was this helpful?
UndisclosedUndisclosed50 - 249Serves Cleveland, OHServices provided
60% IT Managed Services20% Cybersecurity10% IT Staff Augmentation +1 service10% IT Strategy ConsultingSee all 6 projectsFive Nines is an IT Managed Services Provider specializing in Managed IT Services, IT Support, and Outsourced IT Management. Across their reviews, clients consistently praise their effective IT management, proactive support, and dedication to aligning with company culture and values. Approximately 80% of reviewers highlight Five Nines' ability to deliver timely solutions and maintain strong communication, while a similar percentage appreciate their expertise in cybersecurity and network management.
Reviews mention Flexible
Clients have expressed high satisfaction with Five Nines' flexibility, particularly in adapting their service model to fit organizational cultures. One client highlighted their conscientious approach in selecting an on-site representative who aligned with their company values, enhancing collaboration. Additionally, timely responses to needs were noted, demonstrating their commitment to accommodating client requirements. However, there is a suggestion for improvement regarding support for MAC users, indicating a desire for further adaptability in service delivery.-
Managed IT Services & Cybersecurity for Marketing Agency
5.0 May 16, 2025We truly appreciated their flexibility and conscientiousness in selecting an on-site rep that fits in with SCORR's organizational culture.
Read Full Review
Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Five Nines' pricing and overall value, noting that their services align well with budgetary constraints. For instance, a healthcare CFO highlighted significant cost savings and improved budgeting through strategic IT planning, while another client emphasized that the cost of services was lower than hiring an internal IT team. Overall, the sentiment reflects a strong belief that Five Nines provides excellent value for money, reinforcing their reputation as a reliable IT partner.Was this helpful?
More responsive than most other service providers
Get in TouchFive Nines is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 3 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
Was this helpful?
-
-
$1,000+$150 - $199 / hr10 - 49Chagrin Falls, OH
Services provided
10% IT Managed Services20% ERP Consulting and SI10% Marketing Strategy +12 services5% Branding5% Business Consulting5% Content Marketing5% Cybersecurity5% Email Marketing5% Fractional CMO Services5% Graphic Design5% IT Strategy Consulting5% Pay Per Click5% Search Engine Optimization5% Social Media Marketing5% Web DevelopmentSee all 2 projectsWorld Synergy is a digital marketing and web development company specializing in website design, SEO, and marketing strategy. Clients consistently praise their alignment with company values, effective communication, and timely project delivery. Approximately 100% of the feedback highlights their impressive teamwork and ability to integrate seamlessly with client teams, with no significant areas for improvement noted.
Reviews mention Communicative
Clients have expressed a highly positive sentiment regarding World Synergy's communication skills. Feedback highlights 'easy communication,' 'clear steps and deliverables,' and 'regular check-ins' that ensured project alignment. One client noted that the team felt like an 'extension of our team,' emphasizing their collaborative approach. Overall, the sentiment reflects satisfaction with how effectively World Synergy managed communication and project updates, contributing to timely project completion and successful outcomes.-
SEO, Web Redesign & Redevelopment for Oil & Gas Distributor
5.0 Apr 30, 2025The project management was well-done, and communication between teams went smoothly. They were organized and stayed on task while keeping us involved with the project and meeting all expectations. As changes or roadblocks came up, the World Synergy team navigated them with grace and kept the project moving forward.
Read Full Review
Was this helpful?
Industry Experience
World Synergy has demonstrated expertise in the Other and Retail industries, with clients praising their ability to effectively launch and redesign websites, enhance online visibility, and align with business goals. Feedback highlights strong project management, timely deliverables, and seamless communication. In the Retail sector, their impact on branding and site performance was particularly noted. Overall, potential clients in these industries can expect a collaborative and results-driven partnership.
Read All ReviewsSelect Industry to see insights
Retail Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend World Synergy for their exceptional value for money, often highlighting the company's ability to align with their goals and deliver impressive results. One client noted the 'good value for cost' while another emphasized the 'impressive value they brought.' Overall, feedback indicates a strong sentiment towards the company's pricing relative to the quality and effectiveness of their services, with no significant concerns raised regarding cost.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Ohio clients highlight World Synergy’s proficiency in website development, delivering projects on schedule with impressive value. Their collaborative approach and effective communication make them a trusted partner for digital solutions in the aerospace and industrial sectors.Read Local ReviewsWas this helpful?
-
-
$5,000+$150 - $199 / hr10 - 49Beachwood, OH
Services provided
30% IT Managed Services30% Cybersecurity30% IT Strategy Consulting +2 services5% Cloud Consulting & SI5% Other IT Consulting and SISee all 7 projectsAshton Solutions is a Managed IT Services provider offering comprehensive IT management and support services, excelling in outsourced IT management and managed information technology. The company consistently receives positive feedback, with approximately 90% of reviewers highlighting their prompt problem-solving capabilities, effective project management, and seamless integration with clients’ operations. Clients frequently commend Ashton for their cultural fit, value alignment, and transparency.
Reviews mention High-quality work
Clients commend Ashton Solutions for delivering high-quality work, noting that their IT environment has been functioning flawlessly since the transition. One client emphasized that issues are resolved promptly and effectively, stating, 'They are diagnosed and solved immediately...the first time....every time.' Additionally, their project management was praised as 'outstanding,' with clear communication and adherence to milestones, reinforcing the overall positive sentiment towards Ashton Solutions' reliability and execution.-
Managed IT Services for Private Investment Company
5.0 Aug 5, 2024Entire IT environment has been working flawlessly and staying in the background ever since Ashton took over. When issues pop up, they are diagnosed and solved immediately...the first time....every time. We admire their ability to methodically deliver on their customer promises.
Read Full Review
Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Ashton Solutions for delivering good value for cost, with specific feedback highlighting their responsiveness and effective project management. One client noted Ashton as a 'great culture fit' and commended their ability to manage IT services efficiently while maximizing budgetary constraints. Another emphasized their integrity, stating Ashton proactively adjusted their service plan to reduce costs, showcasing a commitment to client value. Overall sentiment reflects satisfaction with the balance of cost and service quality.Was this helpful?
View projects from:
Was this helpful?
Review Rating from Clients
4.7/5.0
Quality
4.9
Schedule
4.7
Cost
4.4
Willing to Refer
4.9
Lyndhurst-based clients praise Ashton Solutions for comprehensive IT support, including system upgrades, migrations, and remote management, with positive interactions and transparent communication. They handle complex projects like server migrations and security enhancements, ensuring reliable, ongoing support for real estate businesses and nonprofits.Read Local ReviewsWas this helpful?
-
-
UndisclosedUndisclosed50 - 249Cleveland, OH
Services provided
40% IT Managed Services40% Cybersecurity10% BI & Big Data Consulting & SI +1 service10% IT Strategy ConsultingSee all 3 projectsFIT Technologies is a company specializing in Managed IT Services, offering comprehensive IT management and support services. Across reviews, FIT is praised for its ability to scale with client growth, with 80% customer satisfaction scores, and is noted for its trustworthiness and alignment with client objectives. Approximately 95% of reviews highlight their proactive approach and strong client relationships, particularly in non-profit and healthcare sectors.
Reviews mention Results-oriented
FIT Technologies has demonstrated a strong results-oriented approach, as evidenced by their ability to scale operations from supporting 10 to 400 locations. Clients have noted their impressive customer satisfaction scores averaging over 80%. One client highlighted FIT's alignment with their strategic objectives, emphasizing trust and effective project execution. Additionally, the ongoing collaboration has allowed for continuous improvement in processes, showcasing FIT's commitment to delivering impactful results.-
Managed IT Services for Healthcare Company
5.0 Mar 29, 2022The fact that we trust FIT with a budget in the millions is very telling — we drive a lot of business through them. They’ve grown from supporting 10 locations to supporting upwards of 400 locations for us, which is significant. They also have customer satisfaction (CSAT) scores of over 80% on average, which we monitor as part of our ticket process.
Read Full Review
Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
FIT Technologies is perceived as offering excellent value for money, with clients noting their affordability for special projects and effective management of IT services. One client highlighted their significant investment of over $10 million, citing FIT's trustworthiness and the ability to scale with their growth. Another client praised the non-profit pricing and comprehensive support, emphasizing the overall satisfaction with their services. Overall, feedback indicates that FIT Technologies consistently exceeds expectations in both cost-effectiveness and service quality.Was this helpful?
View projects from:
Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
4.8
Cost
4.8
Willing to Refer
5.0
Ohio clients highlight FIT Technologies' expertise in managed IT services, including network setup, cloud migration, and application development. Their team provides personalized support, quick issue resolution, and strategic advice, demonstrating deep regional knowledge and a commitment to building strong, long-term partnerships.Read Local ReviewsWas this helpful?
-
-
$5,000+$150 - $199 / hr10 - 49Cleveland, OH
Services provided
40% IT Managed Services20% Cloud Consulting & SI20% Cybersecurity +1 service20% IT Strategy ConsultingSee all 1 projectsAcroment Technologies IT Services is a Managed IT Services provider specializing in data management, network setup, and comprehensive IT support services. With 100% positive feedback, clients commend their responsiveness, technical expertise, and ability to promptly address issues. The company is praised for its high-quality work and effective communication, with a focus on delivering insightful IT solutions.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Acroment Technologies IT Services is recognized for providing excellent value for money, with clients noting high responsiveness and quality of work. One client, who has invested between $10,000 and $50,000 since 2004, emphasized their ability to address IT issues promptly and effectively. Overall, feedback indicates strong satisfaction with the cost-effectiveness of their services, with no significant areas for improvement mentioned.Was this helpful?
1 of 1 Cleveland-based review is 5 stars$10,000 – $49,000 avg. project cost for IT Managed Services services in ClevelandRead Similar ReviewsCleveland-based IT Managed Services project highlight
IT Services for HR Company
5.0 — An HR company hired Acroment Technologies to provide IT Services. They installed the client business's wireless network and provide ongoing data management, computer support, and consulting. Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Cleveland-based clients praise Acroment Technologies for their reliable IT support, network setup, and data management. They deliver prompt, high-quality service for complex systems, with responsive communication and expert advice, ensuring smooth business operations for long-standing clients in the HR sector.Read Local ReviewsWas this helpful?
-
$5,000+$150 - $199 / hr10 - 49Cleveland, OH
Services provided
20% IT Managed Services25% ERP Consulting and SI25% IT Staff Augmentation +2 services20% Low/No Code Development10% BI & Big Data Consulting & SISee all 1 projectsThe Perceptiv Group specializes in integration and support services, particularly involving Coupa and SAP systems. Reviews highlight their detail-oriented approach and effective project management, with 100% of feedback noting their willingness to teach and adapt. Clients praise their responsiveness and dedication, with no reported areas needing improvement, making them a highly recommended partner for technical projects.
Industry Experience
Perceptiv Group has demonstrated expertise primarily in the agriculture sector, specifically in S2P systems for companies like CHS Inc. Review feedback highlights their strengths in system integration, project management, and user training, with an emphasis on detail orientation and responsiveness. Clients value their collaborative approach and willingness to impart knowledge. Overall, sentiment in this industry is highly positive, indicating that potential clients in agriculture can expect effective support and innovative solutions.
Read All ReviewsSelect Industry to see insights
Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed that The Perceptiv Group offers good value for money, particularly highlighting their detail-oriented approach and responsiveness. One client noted, "They worked longer hours than they needed to come up with ideas to make the project run smoother," indicating a commitment to delivering quality service. Overall, the sentiment is positive, with clients appreciating the balance of cost and the expertise provided, which met or exceeded their expectations.Was this helpful?
-
Featured
What are Featured Providers?
UndisclosedUndisclosed10 - 49Serves Cleveland, OHServices provided
20% IT Managed Services20% Cloud Consulting & SI20% Cybersecurity +2 services20% IT Strategy Consulting20% Unified Communications Consulting & SISee all 3 projectsDatalink Networks Inc. is a Managed IT Services provider known for its expertise in Outsourced IT Support and IT Management. Across reviews, 100% of clients commend their rapid response and problem-solving abilities, highlighting their exceptional project management and high availability. Their proactive approach and commitment to client satisfaction are consistently praised, with no areas for improvement noted.
Reviews mention Exceptional results
Client feedback reflects an exceptional sentiment regarding Datalink Networks Inc.'s services, highlighting their ability to resolve complex issues swiftly. One client noted their 'headspinningly fast, competent service' and praised their proactive approach in anticipating implementation difficulties. The project was completed ahead of schedule, with the client feeling prioritized throughout the process. Overall, the feedback underscores a strong satisfaction with the outcomes achieved, demonstrating the company's commitment to delivering outstanding results.-
Barracuda Setup for Nonprofit Professional Association
5.0 Nov 5, 2025They doggedly solved interface issues and politely worked with our non-techie staffer to bring about a smoothly functioning implementation of Barracuda email service protection of all our user accounts. They made us feel like the #1 client for those days as they resolved all issues. Everything was up and running faster than they (and we) expected. Their willingness to quickly find solutions to every unexpected difficulty was impressive. They proved they could anticipate causes of implementation difficulties and had solutions in minutes. Headspinningly fast, competent service.
Read Full Review
Was this helpful?
3 of 3 IT Managed Services reviews are 5 stars3 new reviews for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Seafood Company
5.0 — Datalink Networks Inc. transformed a seafood company's IT infrastructure to make it more secure and resilient. Tasks included rebuilding the network infrastructure, implementing security, and Read moreWas this helpful?
Industry Experience
Datalink Networks Inc. has received positive feedback across various industries, including nonprofit (U.S. Intelligence Community), healthcare (Orthopedic Clinic), and food & beverage (seafood distribution). Clients praised their proactive problem-solving, rapid response times, and high availability in supporting IT infrastructure enhancements. The overall sentiment reflects strong expertise in delivering secure and resilient IT solutions, making them a suitable partner for businesses seeking reliable IT support in these industries.
Read All ReviewsSelect Industry to see insights
Nonprofit Food & BeverageWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Datalink Networks Inc. as offering excellent value for money, highlighting their responsiveness and problem-solving capabilities. One client noted their 'headspinningly fast, competent service' during a complex implementation, while another emphasized the immediate effectiveness of their infrastructure upgrades. Overall, feedback reflects satisfaction with the cost relative to the exceptional service provided, with no significant areas for improvement mentioned.Was this helpful?
$10,000+$50 - $99 / hr250 - 999Serves Cleveland, OHServices provided
10% IT Managed Services30% Custom Software Development10% Application Management & Support +6 services10% BI & Big Data Consulting & SI10% IT Staff Augmentation10% Mobile App Development10% Web Development5% API Development5% DevOps Managed ServicesSee all 32 projectsScalo provides Managed IT Services with a focus on software development and IT support services, delivering talent augmentation and outsourced IT management. Across reviews, Scalo is praised for their reliable communication and ability to match client requirements, with approximately 80% of feedback emphasizing their impressive sourcing of candidates and project delivery. However, some reviewers noted areas for improvement in code quality and software architecture.
Reviews mention Openness
Clients have expressed a high level of satisfaction with Scalo's openness and transparency in their collaborations. One client highlighted, 'What we’ve been most impressed by is their openness and transparency throughout the cooperation.' This sentiment underscores a strong communication dynamic, which has contributed to efficient project management and timely deliverables. Overall, feedback indicates that Scalo's proactive approach fosters a positive working relationship, enhancing their fit for client projects.-
IT & Software Dev Support for Tech Consulting & Software Co
5.0 Jan 12, 2026What we’ve been most impressed by about working with Scalo is their openness and transparency throughout the cooperation, combined with their strong technical expertise, clear communication, and proactive approach to collaboration.
Read Full Review
Was this helpful?
1 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Scalo indicate strong client satisfaction, highlighting their technical expertise, proactive communication, and effective project management. Clients from Televic praised Scalo for accelerated project completion and high-quality software, while Worldcom Finance noted significant improvements in engineering capacity and delivery speed. Overall, feedback emphasizes a positive working relationship and alignment of company values, with minor suggestions for clearer expectations on availability.Was this helpful?
2 of 4 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 4 ReviewsIT Managed Services PROJECT HIGHLIGHT
Custom Software Dev for Telemedicine Solutions Company
4.0 — Scalo provided software development support for a telemedicine solutions company. The team helped the client develop a Microsoft-based POC for a medical questionnaire system. Read moreWas this helpful?
Industry Experience
Scalo has garnered positive feedback across various industries, notably in Financial Services, where they excel in IT recruitment and project delivery, enhancing engineering capacity and project outcomes. Clients from the IT sector praise their team integration and technical expertise. In eCommerce and Retail, Scalo's contributions to system migration and software development are noted for improving operational efficiency. Overall, their adaptability and responsiveness position them as a strong partner in sectors requiring robust IT solutions.
Read All ReviewsSelect Industry to see insights
Engineering Information technology Financial services Other industries eCommerce Construction Retail Manufacturing Automotive Advertising & marketing Education Nonprofit IT ServicesWas this helpful?
Undisclosed$200 - $300 / hr50 - 249Serves Cleveland, OHServices provided
60% IT Managed Services20% Cybersecurity10% Compliance Consulting +1 service10% IT Staff AugmentationSee all 4 projectsIntegritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.
Reviews mention Knowledgeable
Integritek Holdings received positive feedback regarding their knowledgeable staff, which is highlighted by clients' experiences of timely responses and effective troubleshooting. One client noted the team's familiarity with their systems due to low staff turnover, enhancing their service quality. Another client emphasized their consistent availability to address queries. Overall, the sentiment reflects strong confidence in Integritek's expertise and commitment to delivering reliable IT solutions.-
Cybersecurity & Managed IT Services for Employment Nonprofit
5.0 Sep 19, 2023Knowledgeable and committed staff that respond in a timely manner. Little staff turnover so the team knows our systems extremely well, which makes it easy for them to troubleshoot.
Read Full Review
Was this helpful?
Industry Experience
Integritek Holdings has received positive feedback across various industries, including non-profit, government, and other sectors. Clients commend their expertise in IT support and project management, highlighting strengths in responsiveness, customer service, and knowledge retention. The government sector values their cloud integration and security services, while non-profits appreciate their commitment to meeting performance goals. Overall, sentiment is highly favorable, positioning Integritek as a strong candidate for organizations seeking reliable IT solutions.
Read All ReviewsSelect Industry to see insights
Other Industry Nonprofit GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Integritek Holdings is frequently recognized for providing excellent value for money, with clients noting that their pricing fits within budget constraints while delivering high-quality services. One client stated, 'Pricing fit our budget,' and another highlighted 'good value for cost.' Overall sentiment is positive, with feedback emphasizing their responsiveness and efficiency, ensuring that projects are completed within budget and timelines.Was this helpful?
More responsive than most other service providers
Get in TouchIntegritek Managed IT Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
-
UndisclosedUndisclosed50 - 249Beachwood, OH
Services provided
50% IT Managed Services50% CybersecurityCybersecurity and IT managed services company Hurricane Labs was founded in 2003. Based in Beachwood, Ohio, the team provides Cybersecurity and IT managed services.
Read more -
UndisclosedUndisclosed10 - 49Beachwood, OH
Services provided
60% IT Managed Services20% Cybersecurity10% Cloud Consulting & SI +1 service10% IT Strategy ConsultingECMSI is an IT managed services company. They specialize in IT managed services and Cybersecurity and are in Struthers, Ohio and Warren, Ohio.
Read moreSee All Locations (3)Beachwood, OH
23811 Chagrin Boulevard
Beachwood, OH 441222 - 5
(216) 294-4869
Was this helpful?
-
UndisclosedUndisclosed1,000 - 9,999Cleveland, OH
Services provided
25% IT Managed Services25% Digital Strategy25% Print Design +1 service25% Web DevelopmentARC Document Solutions is a large Digital Strategy company based in Gainesville, Florida and Costa Mesa, California. The team provides Digital Strategy and IT managed services.
Read moreSee All Locations (25)Cleveland, OH
3666 Carnegie Avenue
Cleveland, OH 4411550 - 75
(216) 281-1234
Was this helpful?
-
UndisclosedUndisclosed250 - 999Strongsville, OH
Services provided
50% IT Managed Services10% Cloud Consulting & SI10% Cybersecurity +3 services10% ERP Consulting and SI10% Other IT Consulting and SI10% Unified Communications Consulting & SIAcuative is an IT managed services company. They are in Fairfield, New Jersey and Strongsville, Ohio, and their services include IT managed services and cloud consulting & SI.
Read moreSee All Locations (3)Strongsville, OH
8237 Dow Circle
Strongsville, OH 4413676 - 100
(440) 234-9595
Was this helpful?
-
UndisclosedUndisclosed2 - 9Richmond Heights, OH
Services provided
100% IT Managed ServicesDirect Connect Computer Systems, Inc. Is an IT managed services company. The Richmond Heights, Ohio-based company provides IT managed services.
Read more -
$5,000+Undisclosed10 - 49Cleveland, OH
Services provided
55% IT Managed Services20% IT Strategy Consulting15% Custom Software Development +1 service10% Cloud Consulting & SIASMGi, an IT managed services company, was founded in 2002. The team provides IT managed services and IT strategy consulting.
Read more -
UndisclosedUndisclosed50 - 249Independence, OH
Services provided
34% IT Managed Services34% IT Strategy Consulting30% Cybersecurity +1 service2% Corporate RelocationQualityIP is an IT strategy consulting company. The team focuses on IT strategy consulting and IT managed services and is located in Kent, Ohio and Independence, Ohio.
Read moreSee All Locations (6)Independence, OH
3 Summit Park Drive, Suite 200
Independence, OH 441312 - 5
330-931-4141
Was this helpful?
-
$1,000+Undisclosed10 - 49North Royalton, OH
Services provided
55% IT Managed Services20% Cybersecurity20% IT Strategy Consulting +1 service5% Unified Communications Consulting & SITRSNFRM is an IT managed services company. The North Royalton, Ohio-based agency offers IT managed services and IT strategy consulting.
Read more -
$1,000+$100 - $149 / hr50 - 249Cleveland, OH
Services provided
40% IT Managed Services40% Cybersecurity20% Conversion OptimizationCybersecurity company Rebiz was launched in 2010. The midsize team provides Cybersecurity and IT managed services.
Read more -
UndisclosedUndisclosed10 - 49Broadview Heights, OH
Services provided
35% IT Managed Services30% Cybersecurity15% Cloud Consulting & SI +2 services15% IT Strategy Consulting5% Corporate Training & CoachingLaunched in 1982, CRU Solutions is an IT managed services company. The agency offers IT managed services and Cybersecurity.
Read more -
Undisclosed$100 - $149 / hr10 - 49Avon, OH
Services provided
55% IT Managed Services20% Cybersecurity20% Other IT Consulting and SI +1 service5% IT Strategy ConsultingSee all 1 projectsGreat Lakes Computer Corporation is a Managed IT Services provider specializing in IT Support Services and IT Management. Reviewers consistently praise their responsive service and expertise, with 100% positive feedback highlighting improved network stability and efficient consolidation of IT equipment.
Industry Experience
Great Lakes Computer Corporation has demonstrated strong expertise in the consulting industry, particularly in telecom and technology expense management. Clients commend their responsiveness, project management, and ability to improve IT infrastructure through efficient server consolidation and equipment updates. Overall sentiment reflects high satisfaction, with notable strengths in performance enhancement and proactive solutions. Potential clients in the consulting sector seeking IT optimization will find Great Lakes Computer Corporation to be a suitable partner.
Read All ReviewsSelect Industry to see insights
ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding Great Lakes Computer Corporation's pricing and value for money. One client noted that the company's pricing fit their budget while also highlighting the 'good value for cost' and alignment with company values. Overall, the feedback indicates that clients perceive the services as offering strong value relative to the costs incurred, contributing to successful project outcomes without budgetary concerns.Was this helpful?
1 of 1 Cleveland-based review is 5 stars$10,000 – $49,000 avg. project cost for IT Managed Services services in ClevelandRead Similar ReviewsIT Managed Services project highlight
Managed IT Services for Technology Expense Management Co
5.0 — Great Lakes Computer Corporation provided managed IT services for a technology expense management company. The team replaced the client's outdated hardware and consolidated services into one server Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Westlake-based clients praise Great Lakes Computer Corporation for their expertise in server replacement, equipment consolidation, and network stability. They delivered timely, cost-effective solutions, improving performance and protection for IT infrastructure. Reviewers highlight their deep infrastructure knowledge and responsive project management.Read Local ReviewsWas this helpful?
-
$5,000+Undisclosed1,000 - 9,999Akron, OH
Services provided
40% IT Managed Services40% Cybersecurity10% Compliance Consulting +1 service10% ERP Consulting and SISee all 22 projectsSikich is a Managed IT Services provider offering outsourced IT support and management solutions. Reviews for Sikich are overwhelmingly positive, with approximately 100% of feedback highlighting their proactive approach, responsiveness, and ability to handle complex IT challenges. Clients consistently commend their thorough communication and seamless project execution, with many appreciating their expertise in Microsoft infrastructure and network security.
Industry Experience
Sikich has demonstrated expertise across various industries including Real Estate, Gaming, Government, Education, Financial Services, Pharmaceuticals, Manufacturing, and Nonprofit sectors. Clients consistently praise Sikich for their proactive IT solutions, project management capabilities, and responsiveness. The overall sentiment is highly positive, with particular strengths noted in IT security, compliance assessments, and managed services. Organizations seeking robust support in IT infrastructure and security, especially in regulated environments, would find Sikich to be a suitable partner.
Read All ReviewsSelect Industry to see insights
Real estate Gaming Government Education Other Industry Pharmaceuticals Financial services Food & Beverages Nonprofit Manufacturing Hospitality & leisure LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Sikich's cost and value for money is largely positive, with many praising their competitive pricing and high-quality service. One client noted, 'Sikich offers good value for cost,' while another highlighted their 'exceptional communication and support.' However, a few reviews mentioned concerns about escalating costs for additional services. Overall, clients feel they receive substantial value considering the expertise and responsiveness provided, making them a strong choice for IT services.Was this helpful?
2 of 4 Cleveland-based reviews are 5 stars$200,000 – $999,999 avg. project cost for IT Managed Services services in ClevelandRead Similar ReviewsIT Managed Services project highlight
Managed IT Services for Property Management Company
5.0 — Sikich provides managed IT services for a property management company. Sikich is responsible for onboarding and providing Microsoft services while maintaining the security of the client's IT Read moreWas this helpful?
Review Rating from Clients
4.6/5.0
Quality
4.8
Schedule
4.6
Cost
4.1
Willing to Refer
4.6
Akron-based clients praise Sikich for their comprehensive IT services, including network security, cloud migration, and proactive guidance. They highlight the team's expertise in managing complex projects with minimal downtime, effective communication, and long-term support across various industries like real estate, finance, and manufacturing.Read Local ReviewsWas this helpful?
-
UndisclosedUndisclosed50 - 249Rocky River, OH
Services provided
50% IT Managed Services30% Custom Software Development20% CybersecurityTEC Communications, Inc. Is an IT managed services company. Located in Rocky River, Ohio, the agency was established in 1979. Their team offers IT managed services and Custom Software Development.
Read more -
UndisclosedUndisclosed2 - 9Cleveland, OH
Services provided
75% IT Managed Services25% CybersecurityIT managed services company Breachsense was launched in 2019. Headquartered in Cleveland, Ohio, the team provides IT managed services and Cybersecurity.
Read more -
UndisclosedUndisclosed50 - 249Cleveland, OH
Services provided
100% IT Managed ServicesSecureData is an IT managed services company. The Minneapolis, Minnesota-based company focuses on IT managed services.
Read moreSee All Locations (4)Cleveland, OH
700 Beta Dr Ste 100
Cleveland, OH 4414316 - 20
+1-440-740-3282
Was this helpful?
-
UndisclosedUndisclosed10 - 49Wickliffe, OH
Services provided
25% IT Managed Services35% IT Strategy Consulting25% Cybersecurity +1 service15% Other IT Consulting and SIMonreal IT is a small Wickliffe, Ohio-based IT strategy consulting company. The team offers IT strategy consulting and Cybersecurity.
Read more -
$1,000+$25 - $49 / hr2 - 9Lakewood, OH
Services provided
35% IT Managed Services35% Cloud Consulting & SI30% IT Strategy ConsultingM Technology solutions is a cloud consulting & SI company. The team is located in Lakewood, Ohio, and their services include cloud consulting & SI and IT managed services.
Read more -
$10,000+$150 - $199 / hr50 - 249Lakewood, OH
Services provided
20% IT Managed Services30% Cloud Consulting & SI30% Unified Communications Consulting & SI +1 service20% Custom Software DevelopmentCloud consulting & SI company Onix specializes in cloud consulting & SI and unified communications consulting & SI. They were launched in 1992.
Read more -
$1,000+$100 - $149 / hr10 - 49Berea, OH
Services provided
30% IT Managed Services30% Cybersecurity20% IT Strategy Consulting +2 services10% Cloud Consulting & SI10% Other IT Consulting and SILaunched in 2008, IT Support Specialists is a Cybersecurity company. The agency provides Cybersecurity and IT managed services.
Read more -
$1,000+< $25 / hr10 - 49Cleveland, OH
Services provided
20% IT Managed Services20% Application Management & Support20% Business Consulting +2 services20% Cybersecurity20% IT Strategy ConsultingByte IT - IT Management Solutions is an IT strategy consulting company based in Cleveland, Ohio. Launched in 2019, the team focuses on IT strategy consulting and Cybersecurity.
Read more -
$250,000+$25 - $49 / hr10 - 49Westlake, OH
Services provided
10% IT Managed Services20% Recruiting20% Staffing +5 services15% IT Strategy Consulting15% Other IT Consulting and SI10% IT Staff Augmentation5% Executive Search5% HR OutsourcingSee all 1 projectsNewHatch LLC offers comprehensive IoT device development services, including planning, design, prototyping, and testing. Reviews highlight their efficient project management, clear communication, and commitment to continuous improvement. Clients appreciate their timely delivery and flexibility, though some suggest an increase in team size for future projects.
-
$50,000+$150 - $199 / hr50 - 249Mayfield Heights, OH
Services provided
10% IT Managed Services10% Application Management & Support10% Digital Strategy +7 services10% Enterprise App Modernization10% IT Staff Augmentation10% IT Strategy Consulting10% Market Research10% UX/UI Design10% Web Design10% Web DevelopmentParagon, a Market Research company, is headquartered in Mayfield Heights, Ohio. They focus on Market Research and Digital Strategy and were founded in 1993.
Read more -
UndisclosedUndisclosed50 - 249Cleveland, OH
Services provided
40% IT Managed Services60% BI & Big Data Consulting & SIData analytics company Lovelytics was founded in 2017. The company provides BI & big data consulting & SI and IT managed services, and is midsize.
Read moreSee All Locations (3)Cleveland, OH
2529 Detroit Ave
Cleveland, OH 441136 - 9
Was this helpful?
-
UndisclosedUndisclosed2 - 9Independence, OH
Services provided
25% IT Managed Services50% Cybersecurity25% Cloud Consulting & SICybersecurity company Peak Technology is based in Independence, Ohio. They specialize in Cybersecurity and cloud consulting & SI.
Read more -
$10,000+$150 - $199 / hr10 - 49Beachwood, OH
Services provided
15% IT Managed Services15% BI & Big Data Consulting & SI15% CRM Consulting and SI +7 services15% IT Strategy Consulting10% Cloud Consulting & SI10% IT Staff Augmentation5% Custom Software Development5% Enterprise App Modernization5% Other IT Consulting and SI5% Web DevelopmentStack Intelligence is a small IT strategy consulting company launched in 2018. Their team provides IT strategy consulting and BI & big data consulting & SI.
Read more -
$50,000+$150 - $199 / hr10 - 49Cleveland, OH
Services provided
10% IT Managed Services20% Branding10% Advertising +6 services10% Content Marketing10% Content Writing Services10% Media Planning & Buying10% Video Production10% Web Design10% Web DevelopmentLittle Jacket is a small branding company located in Cleveland, Ohio. The team offers Branding and Advertising.
Read more -
$1,000+< $25 / hr2 - 9Highland Heights, OH
Services provided
20% IT Managed Services20% Branding20% Graphic Design +2 services20% Search Engine Optimization20% Web DesignSites for Change is a branding agency. Located in Highland Heights, Ohio, their small team focuses on Branding and Search Engine Optimization. The company was established in 2024.
Read more -
UndisclosedUndisclosed10 - 49Cleveland, OH
Services provided
40% IT Managed Services20% Cloud Consulting & SI20% IT Staff Augmentation +1 service20% IT Strategy ConsultingIT managed services company Texcel, Inc. Is in Cleveland, Ohio. The team provides IT managed services and cloud consulting & SI.
Read more -
$1,000+$50 - $99 / hr10 - 49Cleveland, OH
Services provided
15% IT Managed Services25% Business Consulting25% IT Strategy Consulting +2 services25% Marketing Strategy10% AI DevelopmentFounded in 2021, Kristo Corp Investments is a small IT strategy consulting company located in Cleveland, Ohio. Their team provides IT strategy consulting and Marketing Strategy.
Read more -
$1,000+$50 - $99 / hr10 - 49Cleveland, OH
Services provided
50% IT Managed Services25% Cybersecurity25% IT Strategy ConsultingSpaceBound, an IT managed services company, was established in 1987. The small team provides IT managed services and IT strategy consulting.
Read moreSee All Locations (2)Cleveland, OH
2157 Superior Avenue
Cleveland, OH 441141
8007554619
Was this helpful?
-
$5,000+$150 - $199 / hr10 - 49Stow, OH
Services provided
100% IT Managed ServicesSimplex-IT is an IT managed services company based in Stow, Ohio. Their services include IT managed services.
Read more -
UndisclosedUndisclosed10 - 49Akron, OH
Services provided
60% IT Managed Services25% Cybersecurity10% Cloud Consulting & SI +1 service5% IT Staff AugmentationEstablished in 2004, PCR Business Systems is an IT managed services company. The company provides IT managed services and Cybersecurity.
Read more -
$5,000+$150 - $199 / hr10 - 49Strongsville, OH
Services provided
20% IT Managed Services60% Cybersecurity20% IT Strategy ConsultingIn Strongsville, Ohio, TrustedSec is a small Cybersecurity company. Their services include Cybersecurity and IT managed services.
Read more -
UndisclosedUndisclosed50 - 249Cleveland, OH
Services provided
20% IT Managed Services20% Business Consulting20% Corporate Training & Coaching +2 services20% Custom Software Development20% IT Strategy ConsultingPARAGON TEC INCORPORATED is an IT strategy consulting company headquartered in Cleveland, Ohio. Established in 1996, the team focuses on IT strategy consulting and IT managed services.
Read more -
UndisclosedUndisclosed10 - 49Willoughby, OH
Services provided
50% IT Managed Services50% CybersecurityEstablished in 1996, Securafy Inc. Is a Cybersecurity and IT managed services company. Their team focuses on Cybersecurity and IT managed services.
Read more -
UndisclosedUndisclosed2 - 9Brecksville, OH
Services provided
25% IT Managed Services25% BI & Big Data Consulting & SI25% Cybersecurity +1 service25% IT Strategy ConsultingIT strategy consulting company KPEK.Net, Inc. Is based in Brecksville, Ohio. Their services include IT strategy consulting and BI & big data consulting & SI.
Read more -
$1,000+$100 - $149 / hr10 - 49Hudson, OH
Services provided
20% IT Managed Services20% Call Center Services20% Cloud Consulting & SI +2 services20% Cybersecurity20% IT Strategy ConsultingBased in Hudson, Ohio, Corporate Technologies Group is an IT strategy consulting company. They focus on IT strategy consulting and cloud consulting & SI.
Read more -
$5,000+$150 - $199 / hr10 - 49North Canton, OH
Services provided
10% IT Managed Services20% Digital Strategy15% Pay Per Click +6 services10% Branding10% Email Marketing10% Search Engine Optimization10% Web Design10% Web Development5% IT Strategy ConsultingSee all 20 projectsTKG, an IT Managed Services provider, has received overwhelmingly positive feedback for their IT management and support services. Clients commend TKG for their prompt project execution and effective communication, as well as their commitment to delivering long-term solutions rather than short-term fixes. Approximately 100% of reviews highlight the company's reliability and professionalism, with no significant areas for improvement noted.
Reviews mention Puts the customer first
TKG consistently demonstrates a customer-first approach, as highlighted by clients who praised their responsiveness and commitment to understanding specific business needs. One client noted TKG's exceptional effort in grasping their law firm's goals and ensuring satisfaction throughout the project. Another client appreciated TKG's dedication to providing long-term solutions rather than short-term fixes, emphasizing their genuine care for client success. Overall, the sentiment reflects strong client satisfaction with TKG's proactive and attentive service.-
Web Development & Design for Law Firm
5.0 Feb 16, 2024TKG set a very clear schedule and expectations. Our timeline for this project was very tight, but TKG 100% stayed on schedule for us. TKG was extremely responsive to all issues and questions throughout the project and went above and beyond to make sure we were happy with the project and that it was completed on time.
Read Full Review -
Managed IT Services for Paper Converting Facility
5.0 Feb 7, 2023They seem to care. The Karcher Groups takes their job seriously and really want us to be happy. When we speak to them about our situation they are interested in long term solutions not short term fixes. This is not true of others we have worked with.
Read Full Review
Was this helpful?
Industry Experience
TKG has demonstrated expertise across various industries, including Automotive, Manufacturing, Legal, Healthcare, Engineering, Nonprofit, and Education. Clients commend their effective project management, timely delivery, and strong communication, resulting in improved digital presence and lead generation. In the Manufacturing and Healthcare sectors, TKG's efforts have led to measurable revenue growth and enhanced operational capabilities. Overall, feedback reflects a positive sentiment, particularly in their ability to understand client needs and deliver tailored solutions.
Read All ReviewsSelect Industry to see insights
Automotive Manufacturing Legal Engineering Design Nonprofit Other Industry Real estate Healthcare Chemicals & Biotechnology Education Construction Retail Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend TKG for delivering good value for money, noting their pricing aligns well with budgets while providing high-quality services. For example, one client highlighted that TKG's pricing 'fit our budget' and another mentioned 'good value for cost.' Overall sentiment reflects satisfaction with the outcomes achieved relative to the investment, with multiple reviews stating that TKG met or exceeded expectations without compromising quality.Was this helpful?
2 of 2 Cleveland-based reviews are 5 starsLess than $10,000 avg. project cost for IT Managed Services services in ClevelandRead Similar ReviewsIT Managed Services project highlight
IT Managed Services for Automotive Service Company
5.0 — TKG was hired by an automotive service company to assist them in installing the necessary equipment to extend wireless coverage within their shop. Read moreWas this helpful?
-
-
UndisclosedUndisclosed10 - 49Hudson, OH
Services provided
100% IT Managed ServicesFounded in 2002, e-Waste, LLC is an IT managed services company. In Hudson, Ohio, the team focuses on IT managed services.
Read more -
$1,000+$100 - $149 / hr2 - 9Chagrin Falls, OH
Services provided
45% IT Managed Services25% Cybersecurity10% IT Staff Augmentation +2 services10% IT Strategy Consulting10% Web DevelopmentTrueCore Technology is an IT managed services company. The Chagrin Falls, Ohio-based firm was founded in 2016. Their team specializes in IT managed services and Cybersecurity.
Read more -
$1,000+$150 - $199 / hr2 - 9Shaker Heights, OH
Services provided
12% IT Managed Services70% CRM Consulting and SI18% IT Strategy ConsultingLevel Up CRM is a CRM consulting and SI company. Located in Lometa, Texas and Shaker Heights, Ohio, the team provides CRM consulting and SI and IT strategy consulting.
Read moreSee All Locations (3)Shaker Heights, OH
18725 Shelburne Road
Shaker Heights, OH 441181
9177169912
Was this helpful?
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 5 Cleveland IT MSPs
-
$5,000+$150 - $199 / hr10 - 49Garfield Heights, OH
Ability to deliver
33.3/40.015.8/20 Reviews8.8/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Managed Services60% Other -
$5,000+$150 - $199 / hr10 - 49Beachwood, OH
Ability to deliver
29.8/40.015.6/20 Reviews6.6/10 Clients & Experience7.5/10 Market PresenceService focus
30% IT Managed Services70% Other -
UndisclosedUndisclosed50 - 249Cleveland, OH
Ability to deliver
25.6/40.016.2/20 Reviews3.1/10 Clients & Experience6.3/10 Market PresenceService focus
40% IT Managed Services60% Other -
$5,000+$150 - $199 / hr10 - 49Cleveland, OH
Ability to deliver
22.8/40.016.2/20 Reviews1.5/10 Clients & Experience5.2/10 Market PresenceService focus
40% IT Managed Services60% Other -
UndisclosedUndisclosed10 - 49Cleveland, OH
Ability to deliver
24/40.017.2/20 Reviews1.4/10 Clients & Experience5.3/10 Market PresenceService focus
25% IT Managed Services75% Other -
$1,000+Undisclosed1,000 - 9,999Cleveland, OH
Ability to deliver
20/40.00/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% IT Managed Services90% Other -
$5,000+$150 - $199 / hr10 - 49Cleveland, OH
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% IT Managed Services80% Other -
UndisclosedUndisclosed50 - 249Beachwood, OH
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
50% IT Managed Services50% Other -
UndisclosedUndisclosed10 - 49Beachwood, OH
Ability to deliver
6.3/40.00/20 Reviews0/10 Clients & Experience6.4/10 Market PresenceService focus
60% IT Managed Services40% Other -
UndisclosedUndisclosed1,000 - 9,999Cleveland, OH
Ability to deliver
5.9/40.00/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
25% IT Managed Services75% Other -
UndisclosedUndisclosed250 - 999Strongsville, OH
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
50% IT Managed Services50% Other -
UndisclosedUndisclosed2 - 9Richmond Heights, OH
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% IT Managed Services -
$5,000+Undisclosed10 - 49Cleveland, OH
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
55% IT Managed Services45% Other -
UndisclosedUndisclosed50 - 249Independence, OH
Ability to deliver
7.5/40.00/20 Reviews0/10 Clients & Experience7.5/10 Market PresenceService focus
34% IT Managed Services66% Other -
$1,000+Undisclosed10 - 49North Royalton, OH
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
55% IT Managed Services45% Other -
$1,000+$100 - $149 / hr50 - 249Cleveland, OH
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
40% IT Managed Services60% Other -
UndisclosedUndisclosed10 - 49Broadview Heights, OH
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
35% IT Managed Services65% Other -
Undisclosed$100 - $149 / hr10 - 49Avon, OH
Ability to deliver
23.4/40.016.2/20 Reviews1.8/10 Clients & Experience5.5/10 Market PresenceService focus
55% IT Managed Services45% Other -
$5,000+Undisclosed1,000 - 9,999Akron, OH
Ability to deliver
28.3/40.017.2/20 Reviews2.4/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Managed Services60% Other -
UndisclosedUndisclosed50 - 249Rocky River, OH
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% IT Managed Services50% Other
Cleveland IT Managed Services FAQs
Working with a hometown MSP offers three big advantages:
- On-site response times measured in minutes, not flight schedules.
- Familiarity with local regulations, such as Ohio’s data-breach notification law and HIPAA practices common at Cleveland’s hospital networks.
- Shared time zone and Midwest business culture that streamlines communication.
For manufacturers in Lorain County or fintech startups at JumpStart, a local partner means faster hardware swaps, easier quarterly business reviews, and face-to-face strategy sessions when you need them most.
Pricing varies thanks to various project-specific factors such as support level, customization of services, and the number of devices involved. Most Cleveland MSPs charge $125 – $175 per user per month for fully managed support, or $100 – $150 per hour for project-based work like cloud migrations.
Small businesses with fewer than 25 seats often spend $2,500 – $4,000 per month, while mid-market companies in need of 24/7 help desk coverage should budget $8,000 – $15,000 monthly. Prices trend 10–15% below those in New York or Chicago, giving Cleveland firms a value edge without sacrificing expertise.
Local providers cut their teeth supporting various verticals thanks to the region’s diverse business landscape. Many firms here have experience with niches and markets such as:
- Healthcare and biotech (Cleveland Clinic, University Hospitals)
- Advanced manufacturing and logistics along the Lake Erie shoreline
- Professional services and legal firms clustered around East 9th Street
- Growing SaaS and fintech startups in the Flats and Midtown Tech districts
Many MSPs maintain HIPAA, SOC 2, or ITAR compliance practices to meet the strict requirements of these sectors.
Start by mapping your technical needs and goals—i.e., 24/7 monitoring, Microsoft 365 management, cybersecurity, or vCIO consulting. After that, follow these four crucial steps:
- Review Clutch client feedback for similar project scopes
- Ask for SLAs with clear response-time guarantees (e.g., on-site within 2 hours inside Cuyahoga County)
- Verify certifications: Microsoft Solutions Partner, Cisco, CompTIA Security+
- Compare culture fit; some providers excel with agile startups, others with regulated enterprises
Schedule discovery calls with at least three firms before signing a multi-year agreement. Discover the right team for your project by leveraging the directories, resources, and filters available on Clutch.
Red flags can cause serious headaches and issues if left unchecked. When looking for the ideal team, beware of:
- “One-size-fits-all” pricing that ignores your user count or compliance needs
- Limited local staffing—if engineers are 100% remote, on-site support may lag
- Vague security posture (“We take security seriously”) without documented frameworks like NIST or CIS
- Long contracts (36+ months) with high exit fees
A transparent SLA, detailed onboarding plan, and local reference checks are your best safeguards.
Get personalized agency matches based on your project goals.