Why hire a Cleveland-based IT managed service provider?

Working with a hometown MSP offers three big advantages: On-site response times measured in minutes, not flight schedules. Familiarity with local regulations, such as Ohio’s data-breach notification law and HIPAA practices common at Cleveland’s hospital networks. Shared time zone and Midwest business culture that streamlines communication. For manufacturers in Lorain County or fintech startups at JumpStart, a local partner means faster hardware swaps, easier quarterly business reviews, and face-to-face strategy sessions when you need them most.

Which industries do Cleveland MSPs serve?

Local providers cut their teeth supporting various verticals thanks to the region’s diverse business landscape. Many firms here have experience with niches and markets such as: Healthcare and biotech (Cleveland Clinic, University Hospitals) Advanced manufacturing and logistics along the Lake Erie shoreline Professional services and legal firms clustered around East 9th Street Growing SaaS and fintech startups in the Flats and Midtown Tech districts Many MSPs maintain HIPAA, SOC 2, or ITAR compliance practices to meet the strict requirements of these sectors.

How do I choose the right IT managed service provider in Cleveland?

Start by mapping your technical needs and goals—i.e., 24/7 monitoring, Microsoft 365 management, cybersecurity, or vCIO consulting. After that, follow these four crucial steps: Review Clutch client feedback for similar project scopes Ask for SLAs with clear response-time guarantees (e.g., on-site within 2 hours inside Cuyahoga County) Verify certifications: Microsoft Solutions Partner, Cisco, CompTIA Security+ Compare culture fit; some providers excel with agile startups, others with regulated enterprises Schedule discovery calls with at least three firms before signing a multi-year agreement. Discover the right team for your project by leveraging the directories, resources, and filters available on Clutch.

What are red flags when hiring a Cleveland MSP?

Red flags can cause serious headaches and issues if left unchecked. When looking for the ideal team, beware of: “One-size-fits-all” pricing that ignores your user count or compliance needs Limited local staffing—if engineers are 100% remote, on-site support may lag Vague security posture (“We take security seriously”) without documented frameworks like NIST or CIS Long contracts (36+ months) with high exit fees A transparent SLA, detailed onboarding plan, and local reference checks are your best safeguards.

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Top IT Managed Service Providers in Cleveland

Q: How much does it cost to hire a managed IT firm in Cleveland?

Pricing varies thanks to various project-specific factors such as support level, customization of services, and the number of devices involved. Most Cleveland MSPs charge $125 – $175 per user per month for fully managed support, or $100 – $150 per hour for project-based work like cloud migrations. Small businesses with fewer than 25 seats often spend $2,500 – $4,000 per month, while mid-market companies in need of 24/7 help desk coverage should budget $8,000 – $15,000 monthly. Prices trend 10–15% below those in New York or Chicago, giving Cleveland firms a value edge without sacrificing expertise.

From the bustling Health-Tech Corridor near the Cleveland Clinic to the manufacturing plants that line the Cuyahoga River, Northeast Ohio businesses rely on rock-solid IT infrastructure. Partnering with a trusted Cleveland managed service provider (MSP) can secure your network, reduce downtime, and free your team to focus on innovation.

Clutch’s research team vets each firm through in-depth client interviews, detailed case studies, and a proprietary scoring methodology, so you can compare providers with confidence. Sort listings by hourly rate, team size, industry focus, or even proximity to Public Square to find an MSP that fits your goals and budget.

Explore more options on our global MSP directory, view top IT managed service providers in Columbus, or browse Cleveland agencies specializing in healthcare IT support.

Ratings Updated: September 15, 2026

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Featured

What are Featured Providers?

IT GOAT

4.7 14 reviews

Premier Verified

$1,000+

$100 - $149 / hr

250 - 999

Serves Cleveland, OH

Services provided

70% IT Managed Services

10% Cloud Consulting & SI

10% Cybersecurity +1 service

10% IT Strategy Consulting

IT GOAT is a Managed IT Services provider specializing in IT Management, IT Support Services, and cybersecurity solutions. The company consistently receives high praise for its responsiveness, accountability, and ability to deliver tailored IT solutions, with approximately 85% of reviews highlighting effective project management and problem-solving. While a few feedbacks suggest improvements in billing and response time, the overall client satisfaction remains predominantly positive.

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1 of 1 reviews is 5 stars

1 new review for IT Managed Services services

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
IT GOAT has received positive feedback for its organized and responsive project management, significantly improving IT support and infrastructure for clients. One client noted that IT GOAT took ownership of their IT environment, enhancing visibility, accountability, and overall structure. The transition was managed smoothly, with measurable outcomes including better device management and network stability. Clients appreciate the dedicated team and proactive communication, with suggestions for even more proactive engagement during onboarding.
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Industry Experience

IT GOAT has demonstrated expertise across various industries including construction, food and beverage, financial services, energy, and retail. Clients recognize their strengths in IT support, cybersecurity, and infrastructure management, often praising their responsiveness and structured approach. The overall sentiment is highly positive, indicating that potential clients in these sectors can expect reliable service, effective communication, and tailored IT solutions that enhance operational efficiency.
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Retail Food & Beverage Healthcare Arts, entertainment & music Financial services Agriculture Energy & natural resources Nonprofit Other Industry Construction

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More responsive than most other service providers

IT GOAT is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$10 Service Assist (Pay as you go) $100 Business Core $150 Business Premier

IT Managed Services Packages

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Keystone Technology Consultants

4.9 4 reviews

Verified

$5,000+

$150 - $199 / hr

10 - 49

Garfield Heights, OH

Services provided

40% IT Managed Services

30% Cybersecurity

10% Cloud Consulting & SI +2 services

10% IT Strategy Consulting

10% Other IT Consulting and SI

Keystone Technology Consultants is a Managed IT Services provider excelling in IT management and support, catering to various industries with tailored solutions. Their reviews highlight a 100% satisfaction rate regarding their responsiveness, expertise, and project management. Clients consistently praise Keystone's effective communication and adaptability, though some note the need for continuity in their team assignments.

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Industry Experience

Keystone Technology Consultants has demonstrated expertise across various industries, including Media, Environmental Services, Healthcare, and Real Estate. Clients commend their responsiveness, knowledge, and ability to address specific IT needs effectively. Overall sentiment is positive, with notable strengths in managed IT services, server maintenance, and cybersecurity. Their impact is particularly highlighted in enhancing network security and operational efficiency, making them a suitable partner for organizations seeking reliable IT solutions.
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Media Environmental Services Healthcare Real estate

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Garfield Heights, OH

15166 Neo Parkway
Garfield Heights, OH 44128
2 - 5

3306666200

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2 of 3 Cleveland-based reviews are 5 stars

$50,000 – $199,999 avg. project cost for IT Managed Services services in Cleveland

Cleveland-based IT Managed Services project highlight

Managed IT & Network Security Services for Radio Company
5.0 — Keystone Technology Consultants provides managed IT, consulting, and network security services for a radio station group. The team handles server testing and updating and has made changes to the Read more
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Review Rating from Clients

4.9/5.0

Quality

4.5

Schedule

4.6

Cost

4.5

Willing to Refer

5.0

Reviewers in Ohio commend Keystone Technology Consultants for their reliable, expert support in cloud migration, network upgrades, and security enhancements. They appreciate the team's responsiveness, tailored solutions, and ability to manage complex, multi-resource projects with minimal disruption.
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CETech

5.0 6 reviews

Verified

$10,000+

$150 - $199 / hr

10 - 49

Serves Cleveland, OH

Services provided

50% IT Managed Services

50% Cybersecurity

CETech is a Managed IT Services provider that excels in offering IT management, support, and cybersecurity solutions. Across their reviews, 100% of clients commend their proactive management, responsiveness, and tailored solutions. Clients also appreciate their ability to maintain IT infrastructure, manage IT security, and ensure operational efficiency, with multiple reviews highlighting their excellent communication and problem-solving capabilities.

See all 6 projects

5 of 5 IT Managed Services reviews are 5 stars

5 new reviews for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Battery R&D Company
5.0 — CETech provides ongoing IT support for a battery R&D company. The team helps with connectivity, servers, and laptops. CETech also works with the client on testing equipment, which includes old Read more
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Industry Experience

CETech has received positive feedback across various industries, including Construction, Government, Financial Services, Sports, Manufacturing, and R&D. Clients commend CETech's expertise in IT infrastructure management, cybersecurity, and responsiveness. In Construction and Government, they excel in IT support and security solutions. In Financial Services, their transition to cloud-based systems is highlighted. The Sports sector praises their proactive management, while Manufacturing clients appreciate their compliance and security efforts. Overall, CETech is recognized for its strong communication and ability to adapt to diverse industry needs.
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Construction Government Financial services Sports Other Industry Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently express satisfaction with CETech's pricing, noting it as competitive and fitting within their budgets. One client highlighted that CETech offered the best price for their required services, while another emphasized the good value for cost, especially when compared to previous providers. Overall sentiment reflects appreciation for CETech's transparent pricing and the quality of service received, with no significant complaints regarding costs, suggesting strong value for money.
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Interlink Cloud Advisors, Inc.

5.0 2 reviews

Verified

Undisclosed

Undisclosed

50 - 249

Serves Cleveland, OH

Services provided

35% IT Managed Services

20% AI Consulting

15% Cybersecurity +3 services

10% Cloud Consulting & SI

10% IT Strategy Consulting

10% Unified Communications Consulting & SI

Interlink Cloud Advisors, Inc. is a Managed IT Services provider offering comprehensive IT support, including network administration and 24/7 help desk services. They are highly rated, with 100% of reviewers highlighting their proactive and client-focused approach. Their expertise in Microsoft technologies and commitment to building strong client relationships distinguish them as a trusted partner in IT management.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback highlights Interlink Cloud Advisors, Inc. as a strategic partner that excels in Microsoft cloud projects. A CIO from a law firm noted their strong project management and timely delivery, emphasizing their ability to provide actionable guidance aligned with business goals. Clients appreciate the consolidation of resources and improved system reliability, achieving significant cost savings. However, there is a call for a shift towards a continuous advisory model to maintain expertise as environments evolve.
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Industry Experience

Interlink Cloud Advisors, Inc. has garnered positive feedback across diverse industries, notably in nonprofit and legal sectors. Clients commend their expertise in IT management, cloud solutions, and proactive customer engagement. The nonprofit sector values their commitment to fostering community relationships, while the legal industry highlights their strategic partnership approach, particularly in Microsoft cloud integration and cybersecurity. Overall, the sentiment is highly favorable, indicating strong alignment with organizations seeking reliable IT solutions and strategic advisory services.
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Nonprofit Legal

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients of Interlink Cloud Advisors, Inc. consistently express satisfaction with the company's cost-effectiveness and value for money. One client noted their engagement resulted in significant savings by consolidating underutilized systems, limiting budget growth to under 6%. Another client highlighted the company's ability to treat them as a priority despite being a smaller organization, praising their support and investment in client relationships. Overall, the feedback reflects strong sentiment regarding the company's pricing relative to the quality of service provided.
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Vista IT Group

5.0 2 reviews

Verified

$1,000+

$150 - $199 / hr

50 - 249

Serves Cleveland, OH

Services provided

35% IT Managed Services

35% Cybersecurity

15% IT Strategy Consulting +2 services

10% IT Staff Augmentation

5% AI Consulting

Vista IT Group is a Managed IT Services provider offering comprehensive IT Support Services, including network upgrades, cybersecurity, and project management. Reviews highlight their professionalism, transparency, and reliability, with 100% positive feedback on their effective communication and client-focused approach. Clients appreciate their open collaboration and tailored support, making them an invaluable technology partner.

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2 of 2 IT Managed Services reviews are 5 stars

2 new reviews for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Surgical Practice
5.0 — Vista IT Group provides managed IT services for a surgical practice. The team has completed various infrastructure projects, including network upgrades, firewall replacements, server migrations, and Read more
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Industry Experience

Vista IT Group has demonstrated expertise primarily in the Medical and Manufacturing industries. Clients in the Medical sector praised their comprehensive IT support, efficient project management, and strong communication, leading to improved infrastructure and security. In Manufacturing, feedback highlighted Vista’s collaborative approach and effective endpoint management, which enhanced operational efficiency. Overall, sentiment is highly positive across both sectors, indicating Vista's reliability and commitment to client success, making them well-suited for projects in these industries.
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Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients have praised Vista IT Group for their competitive pricing and the overall value for money they provide. One client highlighted that their pricing fit the budget, stating it was a significant factor in their selection. Another noted the affordability of services, which alleviated pressure and improved their outlook on partnering with an IT group. Overall, the sentiment regarding cost-effectiveness is positive, with clients appreciating both the quality of service and the reasonable pricing.
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Featured

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Net at Work LLC

4.8 9 reviews

Premier Verified

$5,000+

$100 - $149 / hr

250 - 999

Serves Cleveland, OH

Services provided

65% IT Managed Services

35% Cybersecurity

Net at Work LLC is a comprehensive Information Technology Services provider specializing in IT Managed Services and ERP consulting, with a focus on Sage systems. The company is praised for its expertise and efficiency, with 100% of reviewers commending their timely project delivery. Clients highlight the firm's ability to manage complex IT and ERP needs, although 20% noted challenges with internal communication between service areas.

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Industry Experience

Net at Work LLC has demonstrated expertise across various industries including manufacturing, food & beverage, and other sectors such as building components and point-of-sale distribution. Feedback highlights strengths in IT support, ERP consultations, and managed services, with notable achievements in timely project delivery and effective communication. Overall sentiment across industries is positive, emphasizing their deep knowledge and ability to adapt solutions to meet specific business needs, making them a suitable partner for clients seeking comprehensive IT and ERP services.
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Consumer Products Transportation Food & Beverage Manufacturing Other industries

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Average Project Cost Breakdown

$200,000 to $999,999 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients commend Net at Work LLC for providing good value for their costs, noting that their services have been instrumental in achieving project goals on time and within budget. For instance, one client appreciated that the company offered 'good value for cost' while another highlighted the 'invaluable' support provided for SAGE Accounting. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services rendered.
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More responsive than most other service providers

Net at Work LLC is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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View projects from:

Coral Springs, Florida (1) Stamford, Connecticut (1) Edison, New Jersey (1) Linden, New Jersey (1) Mascoutah, Illinois (1) Fairfield, New Jersey (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 9 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)

Canada Newfoundland Time (CNT)

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Integris

4.9 93 reviews

Premier Verified

$5,000+

$150 - $199 / hr

1,000 - 9,999

Serves Cleveland, OH

Services provided

70% IT Managed Services

10% AI Consulting

10% Cybersecurity +1 service

10% IT Strategy Consulting

Integris is a provider of Managed IT Services, offering comprehensive IT Management, IT Support Services, and cybersecurity solutions. The majority of reviews highlight their responsive and knowledgeable team, with approximately 90% of clients emphasizing their effective problem-solving and high-quality service. While most feedback is positive, a few clients suggest improvements in response times for urgent issues.

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1 of 1 reviews is 5 stars

1 new review for IT Managed Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews indicate a strong overall sentiment towards Integris, highlighting their high-quality team and responsive service. A former CFO noted their proactive communication and effective management of cybersecurity, stating, "I always feel we’re getting appropriate, state-of-the-art attention to the infrastructure." Clients appreciate the depth of expertise across the team, with one remarking, "It’s unusual to find a team where everyone is high-quality." No significant areas for improvement were identified, reinforcing a positive client experience.
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54 of 67 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT & Cybersecurity Services for BioTech Tools Co
5.0 — Integris provides managed IT and cybersecurity services for a biotechnology tools company. The team's work includes user support, security testing, and managing the client's IT infrastructure. Read more
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Industry Experience

Integris has demonstrated strong expertise across various industries, including financial services, healthcare, and non-profit organizations. Clients consistently recognize their proactive approach, high-quality service, and ability to provide tailored IT solutions. Overall sentiment reflects satisfaction with Integris' responsiveness and project management, particularly in cybersecurity and infrastructure. They are especially well-suited for organizations requiring comprehensive IT support and those looking to transition to cloud-based systems.
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Other industries Arts, entertainment & music Financial services Retail Medical Media Business services Non-profit Manufacturing Education Real estate Hospitality & leisure Legal Advertising & marketing Automotive

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Corporate Technologies

4.7 12 reviews

Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Cleveland, OH

Services provided

80% IT Managed Services

10% Cloud Consulting & SI

10% Cybersecurity

Corporate Technologies is a Managed IT Services provider excelling in IT management, support, and security. With a high rating and geographic proximity being common selection factors, 100% of reviewers commend their responsiveness and project management. Their services include server management, cybersecurity, and IT support, contributing to enhanced efficiency and operational continuity for diverse industries.

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6 of 12 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services for Fiber Optics Installation Company
5.0 — Corporate Technologies provides managed IT services for a fiber optics installation company. The team provides 24/7 help desk support, cybersecurity, and system monitoring. Read more
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Industry Experience

Corporate Technologies has demonstrated expertise across various industries, including Non-profit, Telecommunications, Manufacturing, Legal, and Construction. They are consistently praised for their responsiveness, technical know-how, and ability to enhance operational efficiency. Non-profit clients value their commitment to mission alignments, while Legal and Telecommunications sectors appreciate their robust IT support and proactive management. Overall, feedback reflects strong satisfaction with Corporate Technologies' customer service and tailored solutions, making them a suitable partner for organizations seeking reliable IT services.
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Transportation Other Industry Construction Home Services Legal Non-profit Telecommunications Manufacturing Other industries

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Corporate Technologies for their competitive pricing and excellent value for money. Feedback highlights that their services fit within budget constraints while delivering high-quality IT support, as noted by a client who appreciated the 'good value for cost.' Another client emphasized their responsiveness and efficiency, stating that Corporate Technologies resolves issues quickly and effectively, further reinforcing the sentiment that their investment yields substantial returns in operational efficiency.
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$35 Best for small, local businesses $55 Growing SMBs needing onsite help $80 Businesses wanting full IT coverage

24/7 Help Desk & Network Monitoring
Start Your IT Transformation Today! Free expert consults with local IT specialists. Free network assessment. Tailored solutions. Fast response within 24 hours. 24/7 support with unlimited access.
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CGB Tech Solutions, Inc.

4.9 4 reviews

Premier Verified

Undisclosed

Undisclosed

10 - 49

Cleveland, OH

Services provided

25% IT Managed Services

20% Cybersecurity

15% Cloud Consulting & SI +6 services

10% Building Security Services

10% IT Strategy Consulting

5% AI Consulting

5% IT Staff Augmentation

5% Other IT Consulting and SI

5% Unified Communications Consulting & SI

CGB Tech Solutions, Inc. is a Managed IT Services provider that offers comprehensive IT management, support, and security solutions. Clients frequently commend their responsiveness and expertise, with 100% of the reviews highlighting their effective and swift problem-solving abilities. Their commitment to minimizing disruptions and aligning with client needs demonstrates their proficiency in outsourced IT services for various organizations, especially non-profits.

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2 of 3 reviews are 5 stars

2 new reviews for IT Managed Services services

$50,000 – $199,999 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of CGB Tech Solutions, Inc. reflect a consistently positive sentiment among clients, highlighting their exceptional responsiveness and reliability. Clients commend their quick support, often within 24 hours, and their ability to educate staff on security practices. Notably, one client appreciated their calm demeanor under pressure and philanthropic support, while another noted improvements in system reliability and reduced downtime. Overall, clients express satisfaction with the company's alignment with their values and the quality of service provided.
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Industry Experience

CGB Tech Solutions, Inc. has received positive feedback primarily from the non-profit sector, including organizations focused on family support, disability services, community development, and crisis intervention. Clients praised their expertise in IT management, cybersecurity, and responsive support. Strengths noted include effective communication, quick problem resolution, and a friendly, knowledgeable team that understands non-profit needs. Overall sentiment indicates that CGB Tech is a reliable partner for non-profits seeking robust IT solutions and support.
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Non-profit

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3 of 3 Cleveland-based reviews are 5 stars

2 Cleveland-based reviews for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost for IT Managed Services services in Cleveland

Cleveland-based IT Managed Services project highlight

IT Support Services for Nonprofit Organization
5.0 — CGB Tech Solutions, Inc. provided IT support for a nonprofit organization. The team's tasks included migrating to cloud-based hosting, upgrading hardware and workstations, and implementing security Read more
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Review Rating from Clients

4.9/5.0

Quality

5.0

Schedule

5.0

Cost

4.5

Willing to Refer

5.0

Reviewers in Ohio commend CGB Tech Solutions, Inc. for their consistent, knowledgeable support in IT infrastructure, cybersecurity, and disaster response, emphasizing their quick turnaround, friendly staff, and capacity to minimize downtime in demanding nonprofit environments.
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Insight Global

Not yet reviewed

Verified

$5,000+

Undisclosed

1,000 - 9,999

Cleveland, OH

Services provided

10% IT Managed Services

10% AI Development

10% BI & Big Data Consulting & SI +7 services

10% Cloud Consulting & SI

10% Custom Software Development

10% Executive Search

10% Generative AI

10% Recruiting

10% Recruitment Process Outsourcing

10% Staffing

Launched in 2001, Insight Global is a large Atlanta, Georgia-based software development company. Their team specializes in Custom Software Development and Artificial Intelligence.
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More responsive than most other service providers

Insight Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Cleveland, OH

127 Public Square, Suite 1500
Cleveland, OH 44114
76 - 100

8554864057

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Featured

What are Featured Providers?
TPx

4.3 73 reviews

Premier Verified

$1,000+

$100 - $149 / hr

250 - 999

Serves Cleveland, OH

Services provided

50% IT Managed Services

40% Cybersecurity

10% Unified Communications Consulting & SI

TPx is a Managed IT Services provider offering comprehensive IT Management and IT Support Services. The company has received predominantly positive feedback, with approximately 90% of reviews highlighting their technical expertise and proactive communication. Common themes include successful project management, seamless migration and security solutions, and cost-effective services that meet compliance standards. Reviewers frequently commend TPx for their responsiveness and ability to deliver tailored solutions.

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Reviews mention Attentive
The feedback regarding TPx Communications highlights their attentiveness to client needs. One client noted their proactive communication, stating, "TPx Communications is very attentive to our needs" and contrasted this with other vendors who became unresponsive post-contract. Regular contact and progress reports were appreciated, indicating a commitment to client engagement. Overall, clients feel supported and valued throughout their projects, although suggestions for improved tracking mechanisms were mentioned.

Cybersecurity Training for Nonprofit Organization

5.0 Dec 22, 2021

I really like how attentive TPx Communications is to our needs. A lot of other vendors that I’ve worked with just disappeared to do their work once we signed the contract, but this wasn’t the case with TPx Communications — they contact me regularly to make sure that things are going the way I wanted them to go.
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1 of 1 reviews is 5 stars

1 new review for IT Managed Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, TPx received positive feedback for their project management and technical expertise during a complex email migration project. Clients praised their proactive communication and ability to handle challenges effectively, ensuring the successful transfer of 1.6 TB of archived data into Microsoft 365. While overall satisfaction was high, one area for improvement noted was the need for earlier guidance on Microsoft 365 licensing requirements. Overall, clients expressed confidence in TPx's capability to meet compliance and retention objectives.
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15 of 31 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Platform Migration Services for Therapy Services Company
5.0 — TPx migrated a contract therapy services company's email retention and archiving platform from Zix to Microsoft 365 Exchange Online. This included a large-scale migration of 1.6 TB of archived email Read more
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Average Project Cost Breakdown

Less than $10,000 (21) $10,000 to $49,000 (12) $50,000 to $199,999 (4) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Feedback regarding TPx Communications indicates a strong overall sentiment towards their cost-effectiveness and value for money. Clients frequently highlighted the company's competitive pricing, with remarks such as 'good value for cost' and 'pricing fit our budget.' Specific examples include a client noting significant savings on phone systems, while another emphasized cost reductions achieved through their services. Despite some critiques about communication and project management, many reviews suggest that clients felt they received quality service relative to the costs incurred.
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Red River

5.0 1 review

$10,000+

$150 - $199 / hr

250 - 999

Serves Cleveland, OH

Services provided

50% IT Managed Services

50% Cybersecurity

Red River is an IT services company specializing in cloud migration and strategic IT solutions. Based on client feedback, 100% express satisfaction with their work, praising their responsiveness, diligence, and effective training sessions. The company is noted for its commitment to best practices and genuine interest in client success, with no negative feedback reported.

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Industry Experience

Red River demonstrates expertise in the IT sector, particularly in cloud migration for organizations such as American Farmland Trust. Feedback indicates strong project management, responsiveness, and a focus on best practices. Clients appreciate their thorough discovery phases and tailored solutions, leading to enhanced operational efficiency and staff satisfaction. Overall sentiment is highly positive, making Red River a suitable partner for businesses seeking cloud-based IT solutions across diverse industries.
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Other industries

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed high satisfaction with Red River's cost and value for money, noting that their investment of approximately $100,000 yielded significant improvements in operational efficiency and staff morale. One client highlighted the company's responsiveness and commitment to best practices, stating that they were consistently held accountable to deadlines. Overall, the sentiment reflects a strong belief that the services provided justify the costs incurred, reinforcing Red River's position as a valuable IT partner.
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Datalink Networks Inc.

5.0 3 reviews

Premier Verified

$5,000+

$200 - $300 / hr

10 - 49

Serves Cleveland, OH

Services provided

25% IT Managed Services

25% Cloud Consulting & SI

25% Cybersecurity +1 service

25% IT Strategy Consulting

Datalink Networks Inc. is a Managed IT Services provider specializing in IT Management and Support Services. Reviews indicate a 100% positive feedback rate, highlighting their rapid response, proactive problem-solving, and exceptional customer service. Approximately 67% of reviewers commend their ability to implement secure and resilient IT infrastructures, emphasizing their dependable and efficient project management.

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Reviews mention Timely
Clients have expressed a highly positive sentiment regarding Datalink Networks Inc.'s timeliness. One reviewer noted that the implementation of services was completed faster than expected, highlighting their efficiency. Additionally, they praised the team's proactive approach, stating they provided solutions to unexpected challenges in mere minutes. This responsiveness made clients feel prioritized, reinforcing the impression of Datalink Networks as a reliable partner capable of delivering on time.

Barracuda Setup for Nonprofit Professional Association

5.0 Nov 5, 2025

Everything was up and running faster than they (and we) expected. Willingness to quickly find solutions to every unexpected difficulty ... of which there were many. They proved they could anticipate causes of implementation difficulties and had solutions in minutes. Headspinningly fast, competent service.
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3 of 3 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Seafood Company
5.0 — Datalink Networks Inc. transformed a seafood company's IT infrastructure to make it more secure and resilient. Tasks included rebuilding the network infrastructure, implementing security, and Read more
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Industry Experience

Datalink Networks Inc. has garnered positive feedback across various industries, including nonprofit, healthcare, and food & beverage. Clients commend their expertise in IT infrastructure improvements, project management, and responsive support. In the nonprofit sector, they excelled at implementing secure email services. In healthcare, they facilitated effective hardware upgrades, while in the food & beverage industry, they significantly enhanced network security and performance. Overall, their strengths lie in their proactive problem-solving and dependable service, making them a suitable partner for organizations seeking robust IT solutions.
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Nonprofit Food & Beverage

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Datalink Networks Inc. is frequently praised for delivering high value relative to their pricing. Clients noted their exceptional responsiveness and dedication, with one reviewer highlighting the 'headspinningly fast, competent service' provided. Another client emphasized that their inquiries were 'immediately addressed and applied in time.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, as clients felt they received superior support and solutions that justified the investment.
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Ashton Solutions

4.7 7 reviews

$5,000+

$150 - $199 / hr

10 - 49

Beachwood, OH

Services provided

30% IT Managed Services

30% Cybersecurity

30% IT Strategy Consulting +2 services

5% Cloud Consulting & SI

5% Other IT Consulting and SI

Ashton Solutions is a Managed IT Services provider specializing in comprehensive IT management, IT support services, and outsourced IT solutions. Their reviews reflect a high level of customer satisfaction, with 100% of clients praising their reliability, project management skills, and commitment to aligning with client values. Reviewers appreciate their seamless IT management and responsiveness, with several noting the exceptional communication and proactive problem-solving provided by the team.

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Industry Experience

Ashton Solutions has demonstrated expertise across various industries, including Financial Services, Logistics & Supply Chain, Construction, Real Estate, and Arts & Entertainment. Clients praise their strong project management, responsiveness, and seamless integration into existing systems, underscoring their reliability and thoroughness in IT support. Overall sentiment is positive, with notable strengths in technical support, network security, and efficient communication. Ashton Solutions is particularly well-suited for clients in sectors requiring robust IT management and proactive support.
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Financial services Logistics & Supply Chain Other Industry Construction Real estate Arts, entertainment & music

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Average Project Cost Breakdown

$50,000 to $199,999 (4) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praise Ashton Solutions for delivering good value for cost, with specific feedback highlighting their responsiveness and effective project management. One client noted Ashton as a 'great culture fit' and commended their ability to manage IT services efficiently while maximizing budgetary constraints. Another emphasized their integrity, stating Ashton proactively adjusted their service plan to reduce costs, showcasing a commitment to client value. Overall sentiment reflects satisfaction with the balance of cost and service quality.
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5 of 7 Cleveland-based reviews are 5 stars

$50,000 – $199,999 avg. project cost for IT Managed Services services in Cleveland

Cleveland-based IT Managed Services project highlight

Managed IT Services for Logistics Company
5.0 — Ashton Solutions provides ongoing managed IT services for a logistics company. The team manages the client's IT needs and offers technical support. Read more
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Review Rating from Clients

4.7/5.0

Quality

4.9

Schedule

4.7

Cost

4.4

Willing to Refer

4.9

Local clients praise Ashton Solutions for their comprehensive IT support, including network management, security, and cloud migration, with a focus on responsiveness and transparency. They handle diverse projects for small to large organizations, consistently delivering reliable, proactive solutions that enhance operational efficiency.
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FIT Technologies

5.0 3 reviews

Undisclosed

Undisclosed

50 - 249

Cleveland, OH

Services provided

30% IT Managed Services

30% Cybersecurity

20% IT Strategy Consulting +2 services

10% AI Consulting

10% BI & Big Data Consulting & SI

FIT Technologies is an IT company specializing in Managed IT Services, providing comprehensive IT support, hardware management, and software solutions. Their customer satisfaction is high, with CSAT scores averaging over 80%. Clients commend their ability to align with organizational objectives and adapt to growth, with significant mentions of their expertise in managing acquisitions and providing non-profit pricing as notable strengths.

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Industry Experience

FIT Technologies has demonstrated expertise across various industries, including Construction, Healthcare, and Nonprofit sectors. Clients commend their strengths in IT consulting, network security, and hardware procurement. In Construction, they provide robust IT support for large-scale projects, while in Healthcare, they excel in managing extensive IT services for multiple locations. Nonprofit organizations appreciate their cost-effective solutions and respectful approach. Overall, the sentiment is highly positive, particularly for organizations seeking reliable IT partnerships in these fields.
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Construction Healthcare Nonprofit

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Cleveland, Ohio (1) Scottsdale, Arizona (1) Brecksville, Ohio (1)

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1 of 1 Cleveland-based review is 5 stars

$10,000 – $49,000 avg. project cost for IT Managed Services services in Cleveland

IT Managed Services project highlight

Managed IT Services for Healthcare Company
5.0 — A healthcare company hired FIT Technologies for managed IT services. The team handles software and purchases and installs hardware. They help with on- and offboarding employees and provide help desk Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

4.8

Cost

4.8

Willing to Refer

5.0

Local clients praise FIT Technologies for their expertise in managing complex IT infrastructure, including network security, hardware procurement, and application development, resulting in seamless operations and high reliability across construction and non-profit sectors.
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Acroment Technologies IT Services

5.0 1 review

$5,000+

$150 - $199 / hr

10 - 49

Cleveland, OH

Services provided

40% IT Managed Services

20% Cloud Consulting & SI

20% Cybersecurity +1 service

20% IT Strategy Consulting

Acroment Technologies IT Services is a Managed IT Services company specializing in IT Management and Outsourced IT Support. With a long-standing relationship since 2004, they consistently deliver high-quality work with a highly responsive and technical staff. Positive feedback is dominant, with clients praising their ability to address IT issues promptly and provide insightful guidance.

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Industry Experience

Acroment Technologies IT Services has demonstrated strong expertise in the Human Resources sector, providing comprehensive IT support and data management services. The firm's responsive and knowledgeable team has consistently delivered high-quality work, earning positive feedback for their reliability and efficiency. Clients appreciate their immediate assistance with IT challenges, indicating a strong impact on operational effectiveness within this industry. Overall, Acroment is well-suited for clients in Human Resources seeking dependable IT solutions.
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Human Resources

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1 of 1 Cleveland-based review is 5 stars

$10,000 – $49,000 avg. project cost for IT Managed Services services in Cleveland

Cleveland-based IT Managed Services project highlight

IT Services for HR Company
5.0 — An HR company hired Acroment Technologies to provide IT Services. They installed the client business's wireless network and provide ongoing data management, computer support, and consulting. Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Cleveland-based clients praise Acroment Technologies IT Services for their responsive, high-quality IT support and proactive data management. They emphasize the team's technical expertise and quick issue resolution across long-term, complex projects.
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Perceptiv Group

5.0 1 review

$5,000+

$150 - $199 / hr

10 - 49

Cleveland, OH

Services provided

20% IT Managed Services

25% ERP Consulting and SI

25% IT Staff Augmentation +2 services

20% Low/No Code Development

10% BI & Big Data Consulting & SI

Perceptiv Group is a consultancy company specializing in integration and implementation services, particularly with systems like Coupa and SAP. Reviews highlight their meticulous attention to detail and ability to devise solutions proactively, with 100% positive feedback on their project management and willingness to educate clients. Their collaborative approach and dedication to exceeding expectations are key themes.

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Industry Experience

Perceptiv Group has demonstrated expertise primarily in the agriculture sector, specifically in S2P systems for companies like CHS Inc. Review feedback highlights their strengths in system integration, project management, and user training, with an emphasis on detail orientation and responsiveness. Clients value their collaborative approach and willingness to impart knowledge. Overall, sentiment in this industry is highly positive, indicating that potential clients in agriculture can expect effective support and innovative solutions.
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Other Industry

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed that The Perceptiv Group offers good value for money, particularly highlighting their detail-oriented approach and responsiveness. One client noted, "They worked longer hours than they needed to come up with ideas to make the project run smoother," indicating a commitment to delivering quality service. Overall, the sentiment is positive, with clients appreciating the balance of cost and the expertise provided, which met or exceeded their expectations.
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Custom Computer Specialists, LLC

Not yet reviewed

$5,000+

$200 - $300 / hr

250 - 999

Independence, OH

Services provided

45% IT Managed Services

40% Cybersecurity

10% IT Strategy Consulting +1 service

5% Cloud Consulting & SI

Custom Computer Specialists, LLC is an IT managed services company. The Hauppauge, New York-based team focuses on IT managed services and Cybersecurity.
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$15 Companies who want level 1 support $99 Best for medium sized companies $135 Best for companies who want fully managed IT

End-to-End Care
This end-to-end managed IT offering provides flexible support options that scale with your organization's needs—from essential Service Desk support to Co-Managed IT and fully outsourced IT management. Each tier combines proactive monitoring, expert support, and infrastructure management to help reduce downtime, strengthen security, and simplify tec
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Independence, OH

6100 Oak Tree Boulevard
Independence, OH 44131
16 - 20

8005988989

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Featured

What are Featured Providers?
LayerCake Technologies

5.0 17 reviews

Verified

$5,000+

Undisclosed

50 - 249

Serves Cleveland, OH

Services provided

70% IT Managed Services

15% Cybersecurity

15% IT Strategy Consulting

LayerCake Technologies specializes in providing Managed IT Services and IT Support Services. The company consistently receives positive feedback for its exceptional customer service and expertise, with 100% of reviewers highlighting their responsiveness and technical prowess. Clients appreciate their seamless project management and commitment to quality, with Total Networks cited as a transformative partner in IT infrastructure and management.

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Reviews mention Unique expertise
LayerCake Technologies has received positive feedback regarding its unique expertise in managed IT services. Clients have consistently praised the company's broad range of skills and technical capabilities, noting their ability to deliver complex projects on time and with minimal disruption. For instance, one client highlighted the seamless migration to Microsoft services, while another commended their proactive support in cybersecurity and system preparedness. Overall, the sentiment reflects a strong confidence in LayerCake Technologies as a reliable partner, demonstrating exceptional competency in their field.

Managed IT Services for Insurance Company

5.0 Jul 13, 2022

The broad range of expertise at Total Networks to accomplish what our business needed for the initial project and the service-levels provided for their ongoing Managed Services continues to shine as they have proven to be one of our most important vendor partners.
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IT Managed Services for Hazard Response Provider

5.0 Jan 7, 2022

We’ve worked with many providers before, but only Total Networks consistently shows up on time and brings their expertise to the table. This reliability and skilled approach have been crucial for our operations.
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Managed IT Services for Insurance Agency

5.0 Nov 10, 2021

We're impressed that their employees specialize in specific areas, which helps us get top-notch solutions. All of them are very capable and very rarely do we encounter problems where they don’t have any resolution. If they’re not an expert with something, they’ll transfer us to another person who can help us with our issues.
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14 of 14 IT Managed Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Insurance Agency
5.0 — Total Networks works as an insurance agency's MSP. They support all of the client's employees by implementing technical updates, conducting cybersecurity audits, and enabling them to access new Read more
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Industry Experience

LayerCake Technologies has demonstrated strong expertise across various industries, including Medical, Financial Services, Real Estate, and Legal. Clients consistently praise their attentive service, effective project management, and ability to deliver seamless IT solutions. The Medical sector appreciates their smooth IT transitions, while Financial Services clients value their robust compliance and security measures. In Real Estate, their responsive support contributes to operational success, and Legal clients highlight their proactive maintenance and thorough understanding of industry needs. Overall, LayerCake is highly recommended for clients in these sectors seeking reliable IT partnerships.
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Medical Financial services Other industries Real estate Legal

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Phoenix, Arizona (8) Scottsdale, Arizona (5) Tempe, Arizona (2) Sacramento, California (1) Mesa, Arizona (1)

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Interlink Cloud Advisors, Inc.

5.0 2 reviews

Verified

Undisclosed

Undisclosed

50 - 249

Serves Cleveland, OH

Services provided

35% IT Managed Services

20% AI Consulting

15% Cybersecurity +3 services

10% Cloud Consulting & SI

10% IT Strategy Consulting

10% Unified Communications Consulting & SI

Interlink Cloud Advisors, Inc. is a Managed IT Services provider offering comprehensive IT support, including network administration and 24/7 help desk services. They are highly rated, with 100% of reviewers highlighting their proactive and client-focused approach. Their expertise in Microsoft technologies and commitment to building strong client relationships distinguish them as a trusted partner in IT management.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback highlights Interlink Cloud Advisors, Inc. as a strategic partner that excels in Microsoft cloud projects. A CIO from a law firm noted their strong project management and timely delivery, emphasizing their ability to provide actionable guidance aligned with business goals. Clients appreciate the consolidation of resources and improved system reliability, achieving significant cost savings. However, there is a call for a shift towards a continuous advisory model to maintain expertise as environments evolve.
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Industry Experience

Interlink Cloud Advisors, Inc. has garnered positive feedback across diverse industries, notably in nonprofit and legal sectors. Clients commend their expertise in IT management, cloud solutions, and proactive customer engagement. The nonprofit sector values their commitment to fostering community relationships, while the legal industry highlights their strategic partnership approach, particularly in Microsoft cloud integration and cybersecurity. Overall, the sentiment is highly favorable, indicating strong alignment with organizations seeking reliable IT solutions and strategic advisory services.
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Select Industry to see insights

Nonprofit Legal

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients of Interlink Cloud Advisors, Inc. consistently express satisfaction with the company's cost-effectiveness and value for money. One client noted their engagement resulted in significant savings by consolidating underutilized systems, limiting budget growth to under 6%. Another client highlighted the company's ability to treat them as a priority despite being a smaller organization, praising their support and investment in client relationships. Overall, the feedback reflects strong sentiment regarding the company's pricing relative to the quality of service provided.
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Integritek Managed IT Services

4.9 4 reviews

Verified

Undisclosed

$100 - $149 / hr

50 - 249

Serves Cleveland, OH

Services provided

60% IT Managed Services

20% Cybersecurity

10% Compliance Consulting +1 service

10% IT Staff Augmentation

Integritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.

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Reviews mention Reasonable pricing
Integritek Holdings received positive feedback regarding their reasonable pricing, which was highlighted as a key factor in the client's decision to select them over competitors. The client noted that Integritek's pricing fit their budget, which contributed to projects consistently being completed within budget. Overall, sentiment regarding pricing is favorable, with clients appreciating the value offered for the quality of service received.

IT Managed Services for Memorial Park & Mortuary

4.5 May 17, 2024

Projects consistently come within budget. They were responsive and timely. Integritek knows our systems and our employees, we work with the same people often and they are always friendly.
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2 of 3 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cybersecurity & Managed IT Services for Employment Nonprofit
5.0 — Integritek Holdings provides managed IT and cybersecurity services for an employment-focused nonprofit. The team is tasked with building and maintaining IT systems across the client's 21-county Read more
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Industry Experience

Integritek Holdings has received positive feedback across various industries, including non-profit, government, and other sectors. Clients commend their expertise in IT support and project management, highlighting strengths in responsiveness, customer service, and knowledge retention. The government sector values their cloud integration and security services, while non-profits appreciate their commitment to meeting performance goals. Overall, sentiment is highly favorable, positioning Integritek as a strong candidate for organizations seeking reliable IT solutions.
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Other Industry Nonprofit Government

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More responsive than most other service providers

Integritek Managed IT Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hurricane Labs

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Beachwood, OH

Services provided

50% IT Managed Services

50% Cybersecurity

Cybersecurity and IT managed services company Hurricane Labs was founded in 2003. Based in Beachwood, Ohio, the team provides Cybersecurity and IT managed services.
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ECMSI

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Beachwood, OH

Services provided

60% IT Managed Services

20% Cybersecurity

10% Cloud Consulting & SI +1 service

10% IT Strategy Consulting

ECMSI is an IT managed services company. They specialize in IT managed services and Cybersecurity and are in Struthers, Ohio and Warren, Ohio.
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Beachwood, OH

23811 Chagrin Boulevard
Beachwood, OH 44122
2 - 5

(216) 294-4869

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Featured

What are Featured Providers?
Vertical IT Solutions

4.9 31 reviews

Verified

$5,000+

$150 - $199 / hr

10 - 49

Serves Cleveland, OH

Services provided

35% IT Managed Services

25% Cloud Consulting & SI

20% Cybersecurity +1 service

20% Unified Communications Consulting & SI

Vertical IT Solutions is a provider of Managed IT Services, focusing on IT Management, IT Support Services, and Managed Information Technology. They have received overwhelmingly positive feedback, with 100% of clients praising their responsiveness and ability to swiftly address issues. Reviewers consistently highlight their professionalism and effective communication, noting their proactive support and timely problem resolution.

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Reviews mention Timely
Overall, client feedback regarding Vertical IT Solutions reflects a strong sentiment towards their timeliness. Multiple clients noted their exceptional responsiveness and quick turnaround times. For instance, one client mentioned they 'always get back to me in a timely manner,' while another highlighted their ability to 'solve our issues in a timely matter.' Additionally, clients consistently expressed satisfaction with the company's prompt communication and project management, emphasizing their reliability in urgent situations.

Managed IT Services & Server Migration for Law Firm

5.0 Aug 6, 2024

Vertical IT Solutions' turnaround time for IT troubleshooting is quick. When we send a support email, the team responds within 30 minutes, while our previous provider sometimes took days to respond. When we send a support ticket, we usually receive a response within 10–15 minutes, which is a huge difference for us.
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Managed IT Services for University

4.5 Aug 1, 2024

Still, Vertical IT Solutions always gets back to me in a timely manner and guides me or takes care of things on their end without causing much stress. I can always count on them to respond in a timely manner.
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Managed IT Services for Physician Management Company

5.0 Apr 7, 2023

Everything has always been delivered on time with great results and communication. They have always been responsive to service questions or issues and resolved them promptly.
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IT System Refresh & Upgrade for Workforce Management Company

5.0 Mar 15, 2023

Yes, the management team has been very responsive. Anytime I email or call, they always respond timely.
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Tech Support Services for Camping Facility

5.0 Sep 8, 2021

They’re a responsive team; I usually send emails to their support team, and Matthew calls me back within an hour. In terms of communication methods, they have a ticketing system in place.
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12 of 16 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cloud Consulting & SI for Steel Products Manufacturer
5.0 — Vertical IT Solutions provides managed IT services for a steel product manufacturer. The team is responsible for cybersecurity, troubleshooting, server maintenance, and support. Read more
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Industry Experience

Vertical IT Solutions has garnered positive feedback across various industries, including Construction, Education, Legal, and Healthcare. Clients commend their responsiveness, technical expertise, and effective communication. In Construction, their managed IT services improved operational efficiency. In Education, they provided vital cybersecurity solutions, enhancing compliance and support. Legal firms benefited from swift IT troubleshooting, while Healthcare organizations highlighted their role in modernizing phone and networking systems. Overall, Vertical IT Solutions is well-suited for organizations seeking reliable IT support and customized solutions across these sectors.
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Construction Agriculture Legal Education Other Industry Wellness & Fitness Human Resources Real estate IT Services Hospitality & leisure Media Consumer Products Business services Manufacturing Sports Government Software Healthcare Nonprofit

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View projects from:

Los Angeles, California (2) Anaheim, California (2) Sacramento, California (2) Chino Hills, California (2) Corona, California (2) Livermore, California (1) Moorpark, California (1) Irvine, California (1) La Habra, California (1) Laguna Niguel, California (1) Corpus Christi, Texas (1) Fontana, California (1) Fullerton, California (1) Norwalk, California (1) Chino, California (1) San Bernardino, California (1) San Dimas, California (1) Seattle, Washington (1) Auburn, California (1) Palos Verdes Estates, California (1) Bayfield, Wisconsin (1)

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Reboot, Inc.

4.8 6 reviews

Verified

$5,000+

$150 - $199 / hr

10 - 49

Serves Cleveland, OH

Services provided

25% IT Managed Services

25% Cloud Consulting & SI

25% Cybersecurity +1 service

25% IT Strategy Consulting

Reboot, Inc. is a Managed IT Services company specializing in outsourced IT management, cybersecurity, and IT support services. The company consistently receives positive reviews, with clients highlighting their technical expertise and commitment to tailored solutions. Approximately 100% of reviewers praise Reboot, Inc.'s effective communication and project management skills, emphasizing their ability to meet or exceed expectations.

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Reviews mention Timely
The feedback regarding the timeliness of Reboot, Inc. is overwhelmingly positive. Clients noted that all deliverables were completed on time, with specific mention from the CFO of Foxtronics EMS stating, 'Items were delivered on time. No issues.' This consistent adherence to deadlines contributed to their satisfaction and perception of Reboot as a reliable business partner, showcasing their commitment to timely project execution.

Managed IT Services for Electronics Manufacturer

4.5 Mar 28, 2025

Items were delivered on time. No issues.
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4 of 6 IT Managed Services reviews are 5 stars

6 new reviews for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services & Cloud Consulting & SI for Paint Co
5.0 — Reboot, Inc. provided IT services for a paint company. The team helped the client migrate to Azure server hosting and Azure virtual desktops and updated the client's networking, including VPN Read more
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Industry Experience

Reboot, Inc. has demonstrated strong expertise in the Financial Services, Advertising & Marketing, and Manufacturing sectors. In Financial Services, they excelled in resource utilization and implementing security measures. Their work in Advertising & Marketing focused on comprehensive IT support and cybersecurity, significantly improving operational efficiency. Meanwhile, in Manufacturing, they achieved seamless IT migrations and risk mitigation. Overall, clients commend their effective communication, project management, and commitment to understanding specific industry needs, making them a suitable partner across these fields.
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Financial services Advertising & marketing Manufacturing

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Chicago, Illinois (2) Jacksonville, Illinois (1) Lombard, Illinois (1) Palatine, Illinois (1) Elkhart, Indiana (1)

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BDO

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Cleveland, OH

Services provided

20% IT Managed Services

30% Cybersecurity

30% ERP Consulting and SI +1 service

20% Business Consulting

BDO is an ERP consulting and SI company. Their large team is located in Chicago, Illinois and Huntsville, Alabama. Their services include ERP consulting and SI and Cybersecurity.
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Cleveland, OH

1300 East 9th Street
Cleveland, OH 44114
101 - 150

216-325-1700

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ARC Document Solutions

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Cleveland, OH

Services provided

25% IT Managed Services

25% Digital Strategy

25% Print Design +1 service

25% Web Development

ARC Document Solutions is a large Digital Strategy company based in Gainesville, Florida and Costa Mesa, California. The team provides Digital Strategy and IT managed services.
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Cleveland, OH

3666 Carnegie Avenue
Cleveland, OH 44115
50 - 75

(216) 281-1234

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Acuative

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Strongsville, OH

Services provided

50% IT Managed Services

10% Cloud Consulting & SI

10% Cybersecurity +3 services

10% ERP Consulting and SI

10% Other IT Consulting and SI

10% Unified Communications Consulting & SI

Acuative is an IT managed services company. They are in Fairfield, New Jersey and Strongsville, Ohio, and their services include IT managed services and cloud consulting & SI.
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Strongsville, OH

8237 Dow Circle
Strongsville, OH 44136
76 - 100

(440) 234-9595

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Direct Connect Computer Systems, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Richmond Heights, OH

Services provided

100% IT Managed Services

Direct Connect Computer Systems, Inc. Is an IT managed services company. The Richmond Heights, Ohio-based company provides IT managed services.
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ASMGi

Not yet reviewed

$5,000+

Undisclosed

10 - 49

Cleveland, OH

Services provided

55% IT Managed Services

20% IT Strategy Consulting

15% Custom Software Development +1 service

10% Cloud Consulting & SI

ASMGi, an IT managed services company, was founded in 2002. The team provides IT managed services and IT strategy consulting.
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QualityIP

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Independence, OH

Services provided

34% IT Managed Services

34% IT Strategy Consulting

30% Cybersecurity +1 service

2% Corporate Relocation

QualityIP is an IT strategy consulting company. The team focuses on IT strategy consulting and IT managed services and is located in Kent, Ohio and Independence, Ohio.
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Independence, OH

3 Summit Park Drive, Suite 200
Independence, OH 44131
2 - 5

330-931-4141

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Rebiz

Not yet reviewed

$1,000+

$100 - $149 / hr

50 - 249

Cleveland, OH

Services provided

40% IT Managed Services

40% Cybersecurity

20% Conversion Optimization

Cybersecurity company Rebiz was launched in 2010. The midsize team provides Cybersecurity and IT managed services.
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TRNSFRM

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

North Royalton, OH

Services provided

40% IT Managed Services

25% Compliance Consulting

20% Cybersecurity +1 service

15% IT Strategy Consulting

Launched in 2008, TRNSFRM is a small North Royalton, Ohio-based IT managed services company. Their team provides IT managed services and Compliance Consulting.
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CRU Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Broadview Heights, OH

Services provided

35% IT Managed Services

30% Cybersecurity

15% Cloud Consulting & SI +2 services

15% IT Strategy Consulting

5% Corporate Training & Coaching

Launched in 1982, CRU Solutions is an IT managed services company. The agency offers IT managed services and Cybersecurity.
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Great Lakes Computer Corporation

5.0 1 review

Undisclosed

$100 - $149 / hr

10 - 49

Avon, OH

Services provided

55% IT Managed Services

20% Cybersecurity

20% Other IT Consulting and SI +1 service

5% IT Strategy Consulting

Great Lakes Computer Corporation is a Managed IT Services provider specializing in IT Support Services and IT Management. Reviewers consistently praise their responsive service and expertise, with 100% positive feedback highlighting improved network stability and efficient consolidation of IT equipment.

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Industry Experience

Great Lakes Computer Corporation has demonstrated strong expertise in the consulting industry, particularly in telecom and technology expense management. Clients commend their responsiveness, project management, and ability to improve IT infrastructure through efficient server consolidation and equipment updates. Overall sentiment reflects high satisfaction, with notable strengths in performance enhancement and proactive solutions. Potential clients in the consulting sector seeking IT optimization will find Great Lakes Computer Corporation to be a suitable partner.
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Consulting

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1 of 1 Cleveland-based review is 5 stars

$10,000 – $49,000 avg. project cost for IT Managed Services services in Cleveland

Cleveland-based IT Managed Services project highlight

Managed IT Services for Technology Expense Management Co
5.0 — Great Lakes Computer Corporation provided managed IT services for a technology expense management company. The team replaced the client's outdated hardware and consolidated services into one server Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Clients in the region highlight Great Lakes Computer Corporation's proficiency in optimizing IT infrastructure, reducing downtime, and enhancing system performance. They appreciate their responsiveness, professionalism, and alignment with client values throughout complex projects.
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Calyx

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Westlake, OH

Services provided

30% IT Managed Services

30% Cybersecurity

10% Cloud Consulting & SI +3 services

10% Compliance Consulting

10% IT Strategy Consulting

10% Other IT Consulting and SI

Launched in 2005, Calyx is a small IT managed services company based in Westlake, Ohio. Their team focuses on IT managed services and Cybersecurity.
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Sikich

4.7 23 reviews

$5,000+

Undisclosed

1,000 - 9,999

Akron, OH

Services provided

40% IT Managed Services

40% Cybersecurity

10% Compliance Consulting +1 service

10% ERP Consulting and SI

Sikich is a provider of Managed IT Services, offering comprehensive IT support and solutions such as network management, IT security, and project management. Feedback from clients highlights their effective project management, proactive issue resolution, and comprehensive IT support. About 86% of reviewers commend their technical expertise and responsiveness, while some suggest improvements in response times and service costs.

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Industry Experience

Sikich demonstrates strong expertise across various industries, including Automotive, Real Estate, Gaming, Government, Education, Financial Services, Manufacturing, and Hospitality. Clients commend their IT managed services, proactive communication, and project management skills. Feedback highlights their ability to enhance network stability and security, support compliance requirements, and facilitate successful IT transitions. Overall sentiment suggests that Sikich is well-suited for organizations seeking reliable IT support, particularly in sectors that prioritize compliance and security.
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Other Industry Real estate Gaming Government Education Pharmaceuticals Nonprofit Hospitality & leisure Legal Financial services Food & Beverages Manufacturing

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Akron, OH

274 White Pond Dr.
Akron, OH 44320
76 - 100

330-864-6661

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2 of 4 Cleveland-based reviews are 5 stars

$200,000 – $999,999 avg. project cost for IT Managed Services services in Cleveland

IT Managed Services project highlight

Managed IT Services for Electronics Manufacturing Company
4.0 — Sikich provides managed IT services for an electronics manufacturing company. Their work includes support for servers, switches, and firewalls. Read more
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Review Rating from Clients

4.6/5.0

Quality

4.8

Schedule

4.6

Cost

4.1

Willing to Refer

4.6

Ohio-based clients commend Sikich for their broad technical knowledge, seamless project execution, and dedication to client needs, demonstrating trust through ongoing partnerships and high-quality service.
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TEC Communications, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rocky River, OH

Services provided

50% IT Managed Services

30% Custom Software Development

20% Cybersecurity

TEC Communications, Inc. Is an IT managed services company. Located in Rocky River, Ohio, the agency was established in 1979. Their team offers IT managed services and Custom Software Development.
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Breachsense

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cleveland, OH

Services provided

75% IT Managed Services

25% Cybersecurity

IT managed services company Breachsense was launched in 2019. Headquartered in Cleveland, Ohio, the team provides IT managed services and Cybersecurity.
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SecureData

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cleveland, OH

Services provided

100% IT Managed Services

SecureData is an IT managed services company. The Minneapolis, Minnesota-based company focuses on IT managed services.
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Cleveland, OH

700 Beta Dr Ste 100
Cleveland, OH 44143
16 - 20

+1-440-740-3282

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Monreal IT

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wickliffe, OH

Services provided

25% IT Managed Services

35% IT Strategy Consulting

25% Cybersecurity +1 service

15% Other IT Consulting and SI

Monreal IT is a small Wickliffe, Ohio-based IT strategy consulting company. The team offers IT strategy consulting and Cybersecurity.
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M Technology solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Lakewood, OH

Services provided

35% IT Managed Services

35% Cloud Consulting & SI

30% IT Strategy Consulting

M Technology solutions is a cloud consulting & SI company. The team is located in Lakewood, Ohio, and their services include cloud consulting & SI and IT managed services.
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Onix

Not yet reviewed

$10,000+

$150 - $199 / hr

50 - 249

Lakewood, OH

Services provided

20% IT Managed Services

30% Cloud Consulting & SI

30% Unified Communications Consulting & SI +1 service

20% Custom Software Development

Cloud consulting & SI company Onix specializes in cloud consulting & SI and unified communications consulting & SI. They were launched in 1992.
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IT Support Specialists

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Berea, OH

Services provided

30% IT Managed Services

30% Cybersecurity

20% IT Strategy Consulting +2 services

10% Cloud Consulting & SI

10% Other IT Consulting and SI

Launched in 2008, IT Support Specialists is a Cybersecurity company. The agency provides Cybersecurity and IT managed services.
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Byte IT - IT Management Solutions

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Cleveland, OH

Services provided

20% IT Managed Services

20% Application Management & Support

20% Business Consulting +2 services

20% Cybersecurity

20% IT Strategy Consulting

Byte IT - IT Management Solutions is an IT strategy consulting company based in Cleveland, Ohio. Launched in 2019, the team focuses on IT strategy consulting and Cybersecurity.
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NewHatch LLC

4.5 1 review

$250,000+

$25 - $49 / hr

10 - 49

Westlake, OH

Services provided

10% IT Managed Services

20% Recruiting

20% Staffing +5 services

15% IT Strategy Consulting

15% Other IT Consulting and SI

10% IT Staff Augmentation

5% Executive Search

5% HR Outsourcing

NewHatch LLC offers comprehensive IoT device development services, including planning, design, prototyping, and testing. Reviews highlight their efficient project management, clear communication, and commitment to continuous improvement. Clients appreciate their timely delivery and flexibility, though some suggest an increase in team size for future projects.

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Paragon

Not yet reviewed

$50,000+

$150 - $199 / hr

50 - 249

Mayfield Heights, OH

Services provided

10% IT Managed Services

10% Application Management & Support

10% Digital Strategy +7 services

10% Enterprise App Modernization

10% IT Staff Augmentation

10% IT Strategy Consulting

10% Market Research

10% UX/UI Design

10% Web Design

10% Web Development

Paragon, a Market Research company, is headquartered in Mayfield Heights, Ohio. They focus on Market Research and Digital Strategy and were founded in 1993.
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BlueWayz Corporation

Not yet reviewed

$10,000+

$100 - $149 / hr

2 - 9

Cleveland, OH

Services provided

25% IT Managed Services

25% Cloud Consulting & SI

25% IT Strategy Consulting +1 service

25% Other IT Consulting and SI

BlueWayz Corporation is a cloud consulting & SI company. They specialize in cloud consulting & SI and IT managed services and were established in 2022. The firm is located in Cleveland, Ohio.
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Lovelytics

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cleveland, OH

Services provided

40% IT Managed Services

60% BI & Big Data Consulting & SI

Data analytics company Lovelytics was founded in 2017. The company provides BI & big data consulting & SI and IT managed services, and is midsize.
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Cleveland, OH

2529 Detroit Ave
Cleveland, OH 44113
6 - 9

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Peak Technology

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Independence, OH

Services provided

25% IT Managed Services

50% Cybersecurity

25% Cloud Consulting & SI

Cybersecurity company Peak Technology is based in Independence, Ohio. They specialize in Cybersecurity and cloud consulting & SI.
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World Synergy

5.0 2 reviews

$1,000+

$150 - $199 / hr

10 - 49

Chagrin Falls, OH

Services provided

10% IT Managed Services

20% ERP Consulting and SI

10% Marketing Strategy +12 services

5% Branding

5% Business Consulting

5% Content Marketing

5% Cybersecurity

5% Email Marketing

5% Fractional CMO Services

5% Graphic Design

5% IT Strategy Consulting

5% Pay Per Click

5% Search Engine Optimization

5% Social Media Marketing

5% Web Development

World Synergy is a digital marketing and web development company specializing in website design, SEO, and marketing strategy. Clients consistently praise their alignment with company values, effective communication, and timely project delivery. Approximately 100% of the feedback highlights their impressive teamwork and ability to integrate seamlessly with client teams, with no significant areas for improvement noted.

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Reviews mention Great project management
Clients have praised World Synergy for their exceptional project management, highlighting organized communication and timely deliverables. One client noted that the team navigated challenges gracefully, ensuring the project stayed on track. Additionally, the collaborative approach made clients feel as though World Synergy was an extension of their own team, aligning closely with their goals and providing valuable expertise. Overall, the sentiment is overwhelmingly positive regarding their project management capabilities.

SEO, Web Redesign & Redevelopment for Oil & Gas Distributor

5.0 Apr 30, 2025

The project management was well-done, and communication between teams went smoothly. They were organized and stayed on task while keeping us involved with the project and meeting all expectations. As changes or roadblocks came up, the World Synergy team navigated them with grace and kept the project moving forward.
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Industry Experience

World Synergy has demonstrated expertise in the Other and Retail industries, with clients praising their ability to effectively launch and redesign websites, enhance online visibility, and align with business goals. Feedback highlights strong project management, timely deliverables, and seamless communication. In the Retail sector, their impact on branding and site performance was particularly noted. Overall, potential clients in these industries can expect a collaborative and results-driven partnership.
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Other industries Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients commend World Synergy for their exceptional value for money, often highlighting the company's ability to align with their goals and deliver impressive results. One client noted the 'good value for cost' while another emphasized the 'impressive value they brought.' Overall, feedback indicates a strong sentiment towards the company's pricing relative to the quality and effectiveness of their services, with no significant concerns raised regarding cost.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local clients describe World Synergy as a reliable partner for website creation, appreciating their responsiveness, value-focused service, and ability to deliver on project goals with seamless coordination and timely execution.
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Stack Intelligence

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Beachwood, OH

Services provided

15% IT Managed Services

15% BI & Big Data Consulting & SI

15% CRM Consulting and SI +7 services

15% IT Strategy Consulting

10% Cloud Consulting & SI

10% IT Staff Augmentation

5% Custom Software Development

5% Enterprise App Modernization

5% Other IT Consulting and SI

5% Web Development

Stack Intelligence is a small IT strategy consulting company launched in 2018. Their team provides IT strategy consulting and BI & big data consulting & SI.
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Little Jacket

Not yet reviewed

$50,000+

$150 - $199 / hr

10 - 49

Cleveland, OH

Services provided

10% IT Managed Services

20% Branding

10% Advertising +6 services

10% Content Marketing

10% Content Writing Services

10% Media Planning & Buying

10% Video Production

10% Web Design

10% Web Development

Little Jacket is a small branding company located in Cleveland, Ohio. The team offers Branding and Advertising.
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Sites for Change

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Highland Heights, OH

Services provided

20% IT Managed Services

20% Branding

20% Graphic Design +2 services

20% Search Engine Optimization

20% Web Design

Sites for Change is a branding agency. Located in Highland Heights, Ohio, their small team focuses on Branding and Search Engine Optimization. The company was established in 2024.
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Texcel, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cleveland, OH

Services provided

40% IT Managed Services

20% Cloud Consulting & SI

20% IT Staff Augmentation +1 service

20% IT Strategy Consulting

IT managed services company Texcel, Inc. Is in Cleveland, Ohio. The team provides IT managed services and cloud consulting & SI.
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Kristo Corp Investments

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Cleveland, OH

Services provided

15% IT Managed Services

25% Business Consulting

25% IT Strategy Consulting +2 services

25% Marketing Strategy

10% AI Development

Founded in 2021, Kristo Corp Investments is a small IT strategy consulting company located in Cleveland, Ohio. Their team provides IT strategy consulting and Marketing Strategy.
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SpaceBound

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Cleveland, OH

Services provided

50% IT Managed Services

25% Cybersecurity

25% IT Strategy Consulting

SpaceBound, an IT managed services company, was established in 1987. The small team provides IT managed services and IT strategy consulting.
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Cleveland, OH

2157 Superior Avenue
Cleveland, OH 44114
1

8007554619

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Simplex-IT

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

Stow, OH

Services provided

100% IT Managed Services

Simplex-IT is an IT managed services company based in Stow, Ohio. Their services include IT managed services.
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Rosably

Not yet reviewed

Undisclosed

$150 - $199 / hr

Freelancer

Lyndhurst, OH

Services provided

80% IT Managed Services

10% CRM Consulting and SI

10% IT Strategy Consulting

Rosably is an IT managed services company founded in 2026. Their services include IT managed services and IT strategy consulting.
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PCR Business Systems

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Akron, OH

Services provided

60% IT Managed Services

25% Cybersecurity

10% Cloud Consulting & SI +1 service

5% IT Staff Augmentation

Established in 2004, PCR Business Systems is an IT managed services company. The company provides IT managed services and Cybersecurity.
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TrustedSec

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

Strongsville, OH

Services provided

20% IT Managed Services

60% Cybersecurity

20% IT Strategy Consulting

In Strongsville, Ohio, TrustedSec is a small Cybersecurity company. Their services include Cybersecurity and IT managed services.
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PARAGON TEC INCORPORATED

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cleveland, OH

Services provided

20% IT Managed Services

20% Business Consulting

20% Corporate Training & Coaching +2 services

20% Custom Software Development

20% IT Strategy Consulting

PARAGON TEC INCORPORATED is an IT strategy consulting company headquartered in Cleveland, Ohio. Established in 1996, the team focuses on IT strategy consulting and IT managed services.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

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Cleveland IT Managed Services FAQs

Working with a hometown MSP offers three big advantages:

On-site response times measured in minutes, not flight schedules.
Familiarity with local regulations, such as Ohio’s data-breach notification law and HIPAA practices common at Cleveland’s hospital networks.
Shared time zone and Midwest business culture that streamlines communication.

For manufacturers in Lorain County or fintech startups at JumpStart, a local partner means faster hardware swaps, easier quarterly business reviews, and face-to-face strategy sessions when you need them most.

Pricing varies thanks to various project-specific factors such as support level, customization of services, and the number of devices involved. Most Cleveland MSPs charge $125 – $175 per user per month for fully managed support, or $100 – $150 per hour for project-based work like cloud migrations.

Small businesses with fewer than 25 seats often spend $2,500 – $4,000 per month, while mid-market companies in need of 24/7 help desk coverage should budget $8,000 – $15,000 monthly. Prices trend 10–15% below those in New York or Chicago, giving Cleveland firms a value edge without sacrificing expertise.

Local providers cut their teeth supporting various verticals thanks to the region’s diverse business landscape. Many firms here have experience with niches and markets such as:

Healthcare and biotech (Cleveland Clinic, University Hospitals)
Advanced manufacturing and logistics along the Lake Erie shoreline
Professional services and legal firms clustered around East 9th Street
Growing SaaS and fintech startups in the Flats and Midtown Tech districts

Many MSPs maintain HIPAA, SOC 2, or ITAR compliance practices to meet the strict requirements of these sectors.

Start by mapping your technical needs and goals—i.e., 24/7 monitoring, Microsoft 365 management, cybersecurity, or vCIO consulting. After that, follow these four crucial steps:

Review Clutch client feedback for similar project scopes
Ask for SLAs with clear response-time guarantees (e.g., on-site within 2 hours inside Cuyahoga County)
Verify certifications: Microsoft Solutions Partner, Cisco, CompTIA Security+
Compare culture fit; some providers excel with agile startups, others with regulated enterprises

Schedule discovery calls with at least three firms before signing a multi-year agreement. Discover the right team for your project by leveraging the directories, resources, and filters available on Clutch.

Red flags can cause serious headaches and issues if left unchecked. When looking for the ideal team, beware of:

“One-size-fits-all” pricing that ignores your user count or compliance needs
Limited local staffing—if engineers are 100% remote, on-site support may lag
Vague security posture (“We take security seriously”) without documented frameworks like NIST or CIS
Long contracts (36+ months) with high exit fees

A transparent SLA, detailed onboarding plan, and local reference checks are your best safeguards.

Top IT Managed Service Providers in Cleveland

List of the Top Cleveland IT MSPs

Reviewed 1 time in the past 6 months

Industry Experience

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IT GOAT is very responsive

IT Managed Services Packages

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Managed IT & Network Security Services for Radio Company

Managed IT Services for Battery R&D Company

Industry Experience

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What Clients Have Said

Reviewed 1 time in the past 6 months

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Managed IT Services for Surgical Practice

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Net at Work LLC is responsive

Reviewed 1 time in the past 6 months

Managed IT & Cybersecurity Services for BioTech Tools Co

Industry Experience

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IT Managed Services for Fiber Optics Installation Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

24/7 Help Desk & Network Monitoring

Reviewed 3 times in the past 6 months

Industry Experience

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IT Support Services for Nonprofit Organization

Insight Global is very responsive

Reviews mention Attentive

Cybersecurity Training for Nonprofit Organization

Reviewed 1 time in the past 6 months

Platform Migration Services for Therapy Services Company

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Timely

Barracuda Setup for Nonprofit Professional Association

Managed IT Services for Seafood Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Managed IT Services for Logistics Company

Industry Experience

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Managed IT Services for Healthcare Company

Industry Experience

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IT Services for HR Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

End-to-End Care

Reviews mention Unique expertise

Managed IT Services for Insurance Company