Why hire a Cleveland-based IT managed service provider?

Working with a hometown MSP offers three big advantages: On-site response times measured in minutes, not flight schedules. Familiarity with local regulations, such as Ohio’s data-breach notification law and HIPAA practices common at Cleveland’s hospital networks. Shared time zone and Midwest business culture that streamlines communication. For manufacturers in Lorain County or fintech startups at JumpStart, a local partner means faster hardware swaps, easier quarterly business reviews, and face-to-face strategy sessions when you need them most.

Which industries do Cleveland MSPs serve?

Local providers cut their teeth supporting various verticals thanks to the region’s diverse business landscape. Many firms here have experience with niches and markets such as: Healthcare and biotech (Cleveland Clinic, University Hospitals) Advanced manufacturing and logistics along the Lake Erie shoreline Professional services and legal firms clustered around East 9th Street Growing SaaS and fintech startups in the Flats and Midtown Tech districts Many MSPs maintain HIPAA, SOC 2, or ITAR compliance practices to meet the strict requirements of these sectors.

How do I choose the right IT managed service provider in Cleveland?

Start by mapping your technical needs and goals—i.e., 24/7 monitoring, Microsoft 365 management, cybersecurity, or vCIO consulting. After that, follow these four crucial steps: Review Clutch client feedback for similar project scopes Ask for SLAs with clear response-time guarantees (e.g., on-site within 2 hours inside Cuyahoga County) Verify certifications: Microsoft Solutions Partner, Cisco, CompTIA Security+ Compare culture fit; some providers excel with agile startups, others with regulated enterprises Schedule discovery calls with at least three firms before signing a multi-year agreement. Discover the right team for your project by leveraging the directories, resources, and filters available on Clutch.

What are red flags when hiring a Cleveland MSP?

Red flags can cause serious headaches and issues if left unchecked. When looking for the ideal team, beware of: “One-size-fits-all” pricing that ignores your user count or compliance needs Limited local staffing—if engineers are 100% remote, on-site support may lag Vague security posture (“We take security seriously”) without documented frameworks like NIST or CIS Long contracts (36+ months) with high exit fees A transparent SLA, detailed onboarding plan, and local reference checks are your best safeguards.

Home Managed Service Providers United States Ohio Cleveland

Top IT Managed Service Providers in Cleveland

Q: How much does it cost to hire a managed IT firm in Cleveland?

Pricing varies thanks to various project-specific factors such as support level, customization of services, and the number of devices involved. Most Cleveland MSPs charge $125 – $175 per user per month for fully managed support, or $100 – $150 per hour for project-based work like cloud migrations. Small businesses with fewer than 25 seats often spend $2,500 – $4,000 per month, while mid-market companies in need of 24/7 help desk coverage should budget $8,000 – $15,000 monthly. Prices trend 10–15% below those in New York or Chicago, giving Cleveland firms a value edge without sacrificing expertise.

From the bustling Health-Tech Corridor near the Cleveland Clinic to the manufacturing plants that line the Cuyahoga River, Northeast Ohio businesses rely on rock-solid IT infrastructure. Partnering with a trusted Cleveland managed service provider (MSP) can secure your network, reduce downtime, and free your team to focus on innovation.

Clutch’s research team vets each firm through in-depth client interviews, detailed case studies, and a proprietary scoring methodology, so you can compare providers with confidence. Sort listings by hourly rate, team size, industry focus, or even proximity to Public Square to find an MSP that fits your goals and budget.

Explore more options on our global MSP directory, view top IT managed service providers in Columbus, or browse Cleveland agencies specializing in healthcare IT support.

Ratings Updated: November 14, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Featured

What are Featured Providers?

designDATA

5.0 16 reviews

Verified

$5,000+

$100 - $149 / hr

50 - 249

Serves Cleveland, OH

Services provided

50% IT Managed Services

20% Cybersecurity

10% AI Consulting +2 services

10% Cloud Consulting & SI

10% IT Strategy Consulting

designDATA is a Managed IT Services provider offering comprehensive IT management, IT support services, and outsourced IT solutions. The reviews highlight their exceptional customer service, seamless project management, and effective IT training programs. Approximately 80% of reviewers emphasize their responsiveness and tailored solutions. Clients praise their ability to enhance productivity and security, with an impressive reduction in IT-related disruptions and notable improvements in cybersecurity awareness.

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8 of 9 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Services & Training for Marketing Company
5.0 — designDATA provided IT training for a marketing company. The team provided cybersecurity awareness and Microsoft 365 training, giving the client access to over 200 videos. designDATA also offered AI Read more
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Industry Experience

designDATA has garnered positive feedback across various sectors, notably nonprofits, advertising & marketing, transportation, and pharmaceuticals. Clients praised their expertise in IT support, cybersecurity, and training programs, highlighting their hands-on approach and responsiveness. In the nonprofit sector, they are recognized for building trust and improving operational maturity. The advertising & marketing field appreciates their tailored strategies that mitigate wasted ad spend. Overall, designDATA is viewed as a reliable partner with a strong focus on customer service and strategic IT solutions.
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Advertising & marketing Nonprofit Transportation Pharmaceuticals Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (4) $200,000 to $999,999 (4) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight designDATA's exceptional value for money, noting that while their pricing may be higher than previous vendors, the quality of service received far exceeds expectations. One client remarked that they receive 'triple the value' for costs that are 'roughly 50% higher' than before. Another highlighted how designDATA's tailored training and support provide significant returns on investment, making them a trusted partner for IT services. Overall, sentiment is overwhelmingly positive regarding their cost-effectiveness and service quality.
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Keystone Technology Consultants

4.9 4 reviews

Verified

$5,000+

$150 - $199 / hr

50 - 249

Hudson, OH

Services provided

30% IT Managed Services

30% Cybersecurity

10% AI Consulting +3 services

10% Cloud Consulting & SI

10% IT Strategy Consulting

10% Other IT Consulting and SI

Keystone Technology Consultants is a Managed IT Services provider excelling in IT management and support, catering to various industries with tailored solutions. Their reviews highlight a 100% satisfaction rate regarding their responsiveness, expertise, and project management. Clients consistently praise Keystone's effective communication and adaptability, though some note the need for continuity in their team assignments.

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Keystone Technology Consultants is generally perceived as providing good value for money, with clients noting their comprehensive services and expertise. One client mentioned an investment of $5,600 monthly, highlighting their satisfaction with Keystone's stellar support and responsiveness. Another client, spending around $100,000 annually, emphasized peace of mind from their effective IT management. Overall, feedback suggests that Keystone’s pricing aligns well with the quality of service offered, though some clients noted minor communication gaps with less familiar team members.
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Hudson, OH

45 Milford Dr, Suite 4
Hudson, OH 44236
31 - 40

330-666-6200

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2 of 3 Cleveland-based reviews are 5 stars

$50,000 – $199,999 avg. project cost for IT Managed Services services in Cleveland

Cleveland-based IT Managed Services project highlight

Managed IT & Network Security Services for Radio Company
5.0 — Keystone Technology Consultants provides managed IT, consulting, and network security services for a radio station group. The team handles server testing and updating and has made changes to the Read more
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Review Rating from Clients

4.9/5.0

Quality

4.5

Schedule

4.6

Cost

4.5

Willing to Refer

5.0

Clients across the Akron area commend Keystone Technology Consultants for tailored network and server support, security, backups, and IT consulting. They describe smooth project delivery and patient, responsive communication, with outcomes including stronger data protection, less internal workload, and a major internet-speed upgrade.
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CETech

5.0 7 reviews

Premier Verified

$10,000+

$150 - $199 / hr

10 - 49

Serves Cleveland, OH

Services provided

50% IT Managed Services

50% Cybersecurity

CETech is an IT Managed Services Provider (MSP) specializing in comprehensive IT management and support services, including cybersecurity, infrastructure maintenance, and cloud solutions. Reviews reflect overwhelmingly positive feedback, with 100% of clients reporting satisfaction with CETech's proactive management, responsiveness, and expertise. Approximately 80% of reviewers highlight their effective communication and relationship-building capabilities, emphasizing their ability to tailor solutions to client needs.

See all 7 projects

5 of 5 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Battery R&D Company
5.0 — CETech provides ongoing IT support for a battery R&D company. The team helps with connectivity, servers, and laptops. CETech also works with the client on testing equipment, which includes old Read more
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Industry Experience

CETech has established a strong reputation across various industries, including construction, government, financial services, sports, and manufacturing. Clients commend CETech for its expertise in IT infrastructure management, cybersecurity enhancements, and proactive support. Overall sentiment is highly positive, with clients noting CETech's responsiveness and dedication to client relationships. Industries such as government and finance particularly benefit from CETech’s security and compliance expertise, while manufacturing and sports highlight their ability to manage complex IT needs effectively.
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Manufacturing Construction Government Financial services Sports Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
CETech is consistently recognized for providing good value for cost across various client engagements. Clients have noted that CETech's pricing fits their budgets while delivering high-quality IT services. For instance, one client highlighted that CETech had the best price for the needed services, while another mentioned that their pricing was competitive compared to previous providers. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided by CETech.
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Interlink Cloud Advisors, Inc.

5.0 2 reviews

Verified

Undisclosed

Undisclosed

50 - 249

Serves Cleveland, OH

Services provided

35% IT Managed Services

20% AI Consulting

15% Cybersecurity +3 services

10% Cloud Consulting & SI

10% IT Strategy Consulting

10% Unified Communications Consulting & SI

Interlink Cloud Advisors, Inc. is a Managed IT Services provider offering comprehensive IT support, including network administration and 24/7 help desk services. They are highly rated, with 100% of reviewers highlighting their proactive and client-focused approach. Their expertise in Microsoft technologies and commitment to building strong client relationships distinguish them as a trusted partner in IT management.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Interlink Cloud Advisors, Inc. has received positive feedback over the last six months, particularly for its strong project management and deep expertise in Microsoft technologies. Clients appreciated their ability to deliver on time and maintain clear communication while acting as strategic partners rather than mere vendors. One client noted the successful modernization of their infrastructure and cost savings achieved through Interlink's cohesive approach. The flexibility in adapting to evolving client needs was also highlighted as a key strength.
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1 of 1 IT Managed Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services & Consulting for Nonprofit Organization
5.0 — Interlink Cloud Advisors, Inc. provides managed IT services for a nonprofit organization. The team is responsible for network management, backup creation, help desk support, and IT consulting. Read more
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Industry Experience

Interlink Cloud Advisors, Inc. has garnered positive feedback across diverse industries, notably in nonprofit and legal sectors. Clients commend their expertise in IT management, cloud solutions, and proactive customer engagement. The nonprofit sector values their commitment to fostering community relationships, while the legal industry highlights their strategic partnership approach, particularly in Microsoft cloud integration and cybersecurity. Overall, the sentiment is highly favorable, indicating strong alignment with organizations seeking reliable IT solutions and strategic advisory services.
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Nonprofit Legal

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Vista IT Group

5.0 2 reviews

Verified

$1,000+

$150 - $199 / hr

50 - 249

Serves Cleveland, OH

Services provided

35% IT Managed Services

35% Cybersecurity

15% IT Strategy Consulting +2 services

10% IT Staff Augmentation

5% AI Consulting

Vista IT Group is a Managed IT Services provider offering comprehensive IT Support Services, including network upgrades, cybersecurity, and project management. Reviews highlight their professionalism, transparency, and reliability, with 100% positive feedback on their effective communication and client-focused approach. Clients appreciate their open collaboration and tailored support, making them an invaluable technology partner.

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2 of 2 reviews are 5 stars

2 new reviews for IT Managed Services services

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Vista IT Group has received highly positive feedback from clients in the last six months, highlighting their effective project management and exceptional customer support. Clients commend their transparency, responsiveness, and ability to integrate seamlessly with internal teams. Specific accolades include successful infrastructure upgrades and improved security measures, which have significantly enhanced operational efficiency. Both reviewers indicated no areas for improvement, emphasizing Vista IT Group's strong performance and reliability as a technology partner.
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2 of 2 IT Managed Services reviews are 5 stars

2 new reviews for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Surgical Practice
5.0 — Vista IT Group provides managed IT services for a surgical practice. The team has completed various infrastructure projects, including network upgrades, firewall replacements, server migrations, and Read more
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Industry Experience

Vista IT Group has demonstrated expertise primarily in the Medical and Manufacturing industries. Clients in the Medical sector praised their comprehensive IT support, efficient project management, and strong communication, leading to improved infrastructure and security. In Manufacturing, feedback highlighted Vista’s collaborative approach and effective endpoint management, which enhanced operational efficiency. Overall, sentiment is highly positive across both sectors, indicating Vista's reliability and commitment to client success, making them well-suited for projects in these industries.
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Manufacturing

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Featured

What are Featured Providers?
Net at Work LLC

4.8 9 reviews

Premier Verified

$5,000+

$100 - $149 / hr

250 - 999

Serves Cleveland, OH

Services provided

65% IT Managed Services

35% Cybersecurity

Net at Work LLC is a comprehensive Information Technology Services provider specializing in IT Managed Services and ERP consulting, with a focus on Sage systems. The company is praised for its expertise and efficiency, with 100% of reviewers commending their timely project delivery. Clients highlight the firm's ability to manage complex IT and ERP needs, although 20% noted challenges with internal communication between service areas.

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Reviews mention Proactive
Net at Work LLC has received positive feedback regarding their proactive approach to project management. Clients appreciate their thoroughness and consistent communication, noting that the team regularly follows up and provides webinars to enhance user knowledge. One client highlighted the ease of access to their main point of contact, emphasizing the company's commitment to being responsive and helpful. Overall, the sentiment reflects a strong satisfaction with their proactive support and expertise.

Custom ERP Consulting for Electronic Payment Company

5.0 Nov 16, 2020

Project management is excellent. They’re proactive, which I appreciate. Initially, we had biweekly or monthly calls until everything died down. Now, everything is running well and working for itself. Their team provides webinars covering different topics that teach people new functions and features of the ERP software.
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4 of 6 IT Managed Services reviews are 5 stars

2 new reviews for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services for Radio Broadcasting Company
5.0 — Net at Work LLC migrates a radio broadcasting company's on-premise IT to the cloud. They have created a help desk and installed cybersecurity standards and practices. Read more
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Industry Experience

Net at Work LLC has demonstrated expertise across various industries including manufacturing, food & beverage, and other sectors such as building components and point-of-sale distribution. Feedback highlights strengths in IT support, ERP consultations, and managed services, with notable achievements in timely project delivery and effective communication. Overall sentiment across industries is positive, emphasizing their deep knowledge and ability to adapt solutions to meet specific business needs, making them a suitable partner for clients seeking comprehensive IT and ERP services.
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Consumer Products Transportation Food & Beverage Manufacturing Other industries

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More responsive than most other service providers

Net at Work LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Integris

4.9 93 reviews

Premier Verified

$5,000+

$150 - $199 / hr

1,000 - 9,999

Serves Cleveland, OH

Services provided

70% IT Managed Services

10% AI Consulting

10% Cybersecurity +1 service

10% IT Strategy Consulting

Integris is a provider of Managed IT Services, offering comprehensive IT Management, IT Support Services, and cybersecurity solutions. The majority of reviews highlight their responsive and knowledgeable team, with approximately 90% of clients emphasizing their effective problem-solving and high-quality service. While most feedback is positive, a few clients suggest improvements in response times for urgent issues.

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1 of 1 reviews is 5 stars

1 new review for IT Managed Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Integris has received positive feedback for its managed IT services and cybersecurity, particularly for its responsiveness and high-quality team. Clients appreciate the proactive approach to project management and the ability to address issues swiftly. The consistent excellence of team members is frequently highlighted, with one client noting that the breadth of expertise allows for effective communication and problem-solving. Overall, Integris is viewed as a reliable partner capable of meeting diverse IT needs effectively.
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54 of 67 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT & Cybersecurity Services for BioTech Tools Co
5.0 — Integris provides managed IT and cybersecurity services for a biotechnology tools company. The team's work includes user support, security testing, and managing the client's IT infrastructure. Read more
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Industry Experience

Integris has demonstrated strong expertise across various industries, including financial services, healthcare, and non-profit organizations. Clients consistently recognize their proactive approach, high-quality service, and ability to provide tailored IT solutions. Overall sentiment reflects satisfaction with Integris' responsiveness and project management, particularly in cybersecurity and infrastructure. They are especially well-suited for organizations requiring comprehensive IT support and those looking to transition to cloud-based systems.
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Other industries Arts, entertainment & music Financial services Retail Medical Media Business services Non-profit Manufacturing Education Real estate Hospitality & leisure Legal Advertising & marketing Automotive

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More responsive than most other service providers

Integris is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Corporate Technologies

4.6 20 reviews

Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Cleveland, OH

Services provided

80% IT Managed Services

10% Cloud Consulting & SI

10% Cybersecurity

Corporate Technologies is a provider of Managed IT Services, offering comprehensive IT support and management solutions to various businesses. Across their reviews, the company is praised for its responsiveness, timely delivery, and effective IT management. Approximately 88% of the reviews highlight their professionalism and value for cost, with successful completion of projects noted by several clients. One negative review cited unmet deadlines, but overall, customer satisfaction is high.

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Reviews mention Knowledgeable
Corporate Technologies receives high praise for its knowledgeable team, with clients highlighting their willingness to assist with daily tasks and technical issues. One client noted their impressive customer service and expertise, stating that the company's knowledge is vital to their operations. Another emphasized the team's ability to provide effective training and support, demonstrating a consistent commitment to client needs and satisfaction.

Managed IT Services for Property Management Company

5.0 Oct 15, 2025

Their knowledge and customer service is vital. Project management is very knowledgeable, helpful and assist in many ways. Corporate Technologies is very knowledgeable, willing to assist, and cost-effective.
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Managed IT Services for Environmental Trucking Company

4.5 Nov 3, 2025

Corporate Technologies is knowledgeable and always willing to assist with any day-to-day tasks we need help with.
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12 of 19 IT Managed Services reviews are 5 stars

7 new reviews for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services for Fiber Optics Installation Company
5.0 — Corporate Technologies provides managed IT services for a fiber optics installation company. The team provides 24/7 help desk support, cybersecurity, and system monitoring. Read more
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Industry Experience

Corporate Technologies has demonstrated significant expertise across various industries, including arts, entertainment, manufacturing, non-profit, telecommunications, and legal. Clients commend their responsiveness, effective IT management, and cybersecurity solutions, particularly in non-profit and manufacturing sectors. Overall sentiment remains positive, with clients highlighting their personalized service and ability to meet specific technical needs, making Corporate Technologies a suitable partner for organizations seeking robust IT support in diverse fields.
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Transportation Other industries Non-profit Manufacturing Arts, entertainment & music Energy & natural resources Other Industry Construction Home Services Legal Telecommunications

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View projects from:

Grand Rapids, Michigan (2) Saint Paul, Minnesota (2) West Milford, New Jersey (1) Los Angeles, California (1) Tulsa, Oklahoma (1) Holland, Michigan (1) Eagan, Minnesota (1) Cary, North Carolina (1) Olathe, Kansas (1) South Chicago, Illinois (1) Fargo, North Dakota (1) Grand Forks, North Dakota (1) Cedar Springs, United States (1) Grand Haven, Michigan (1) Rockford, Michigan (1) Dorr, Michigan (1) Halstad, United States (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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CGB Tech Solutions, Inc.

4.9 4 reviews

Premier Verified

Undisclosed

Undisclosed

10 - 49

Cleveland, OH

Services provided

25% IT Managed Services

20% Cybersecurity

15% Cloud Consulting & SI +6 services

10% Building Security Services

10% IT Strategy Consulting

5% AI Consulting

5% IT Staff Augmentation

5% Other IT Consulting and SI

5% Unified Communications Consulting & SI

CGB Tech Solutions, Inc. is a Managed IT Services provider that offers comprehensive IT management, support, and security solutions. Clients frequently commend their responsiveness and expertise, with 100% of the reviews highlighting their effective and swift problem-solving abilities. Their commitment to minimizing disruptions and aligning with client needs demonstrates their proficiency in outsourced IT services for various organizations, especially non-profits.

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Industry Experience

CGB Tech Solutions, Inc. has received positive feedback primarily from the non-profit sector, including organizations focused on family support, disability services, community development, and crisis intervention. Clients praised their expertise in IT management, cybersecurity, and responsive support. Strengths noted include effective communication, quick problem resolution, and a friendly, knowledgeable team that understands non-profit needs. Overall sentiment indicates that CGB Tech is a reliable partner for non-profits seeking robust IT solutions and support.
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Non-profit

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3 of 3 Cleveland-based reviews are 5 stars

1 Cleveland-based review for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost for IT Managed Services services in Cleveland

Cleveland-based IT Managed Services project highlight

IT Support Services for Nonprofit Organization
5.0 — CGB Tech Solutions, Inc. provided IT support for a nonprofit organization. The team's tasks included migrating to cloud-based hosting, upgrading hardware and workstations, and implementing security Read more
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Review Rating from Clients

4.9/5.0

Quality

5.0

Schedule

5.0

Cost

4.5

Willing to Refer

5.0

Reviewers in Cleveland highlight CGB Tech Solutions, Inc.'s ability to handle varied IT needs, from securing data and managing equipment to modernizing infrastructure and supporting users. They emphasize quick responses, clear communication, and practical expertise that improves system reliability, reduces risk, and keeps daily operations running smoothly.
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Insight Global

Not yet reviewed

Verified

$5,000+

Undisclosed

1,000 - 9,999

Cleveland, OH

Services provided

10% IT Managed Services

10% AI Development

10% BI & Big Data Consulting & SI +7 services

10% Cloud Consulting & SI

10% Custom Software Development

10% Executive Search

10% Generative AI

10% Recruiting

10% Recruitment Process Outsourcing

10% Staffing

Launched in 2001, Insight Global is a custom software development firm. The large team specializes in Custom Software Development and Artificial Intelligence.
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Cleveland, OH

127 Public Square, Suite 1500
Cleveland, OH 44114
76 - 100

8554864057

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Featured

What are Featured Providers?
TPx

4.3 73 reviews

Premier Verified

$1,000+

$150 - $199 / hr

250 - 999

Serves Cleveland, OH

Services provided

50% IT Managed Services

30% Cybersecurity

10% IT Strategy Consulting +1 service

10% Unified Communications Consulting & SI

TPx is a Managed IT Services provider offering comprehensive IT Management and IT Support Services. The company has received predominantly positive feedback, with approximately 90% of reviews highlighting their technical expertise and proactive communication. Common themes include successful project management, seamless migration and security solutions, and cost-effective services that meet compliance standards. Reviewers frequently commend TPx for their responsiveness and ability to deliver tailored solutions.

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Reviews mention Exceptional performance
Clients commend TPx Communications for their exceptional performance in implementing a VoIP phone system, highlighting a seamless transition and improved internal communication. One client noted that the company met deadlines and maintained budgetary constraints effectively. Additionally, the responsiveness and quick technical support provided by TPx were particularly praised, showcasing their commitment to delivering value. Overall, the sentiment reflects a high level of satisfaction with TPx Communications' services and project management.

Internet Consulting Services for Cannabis Products Company

5.0 Apr 4, 2023

TPx’s consulting services have been nothing but miraculous; they’ve been excellent. Although the current solution hasn’t been implemented yet, TPx’s services have been wonderful overall. We haven’t experienced any downtime whatsoever, so their services have exceeded my expectations.
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Cybersecurity Training for Nonprofit Organization

5.0 Dec 15, 2022

Over the course of the year and a half we've been utilizing their services, the number of successful "hacks" (getting a staffer to click on something they should not) has dropped dramatically. Our security posture is much improved and IT and our C-suite executives sleep a little better at night.
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1 of 1 reviews is 5 stars

1 new review for IT Managed Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
TPx has received positive feedback in recent reviews for its effective project management and technical expertise during a complex email migration project. Clients highlighted the company's ability to handle large-scale data transfers while ensuring compliance with regulatory requirements. Notably, TPx successfully migrated 1.6 TB of archived email data into Microsoft 365, completing the project on schedule. While overall satisfaction was high, suggestions for improvement included earlier guidance on Microsoft 365 licensing requirements.
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Industry Experience

TPx Communications has demonstrated expertise across various industries, notably in Home Services, Medical, Non-profit, and Education. Clients praised their cybersecurity solutions, responsiveness, and project management skills, with a focus on enhancing operational efficiency and security. Overall sentiment is positive, highlighting strong customer service and effective implementations, particularly in sectors requiring robust IT infrastructure. Potential clients in sectors like healthcare, education, and manufacturing may find TPx to be particularly well-suited for their technology needs.
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Business services Telecommunications Food & Beverages Non-profit Nonprofit Transportation Government Utilities Software Construction Financial services Legal Other Industry Real estate Research Consumer Products Arts, entertainment & music IT Services Restaurants Energy & natural resources Agriculture Retail Healthcare Education Advertising & marketing Manufacturing Medical Home Services

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Average Project Cost Breakdown

Less than $10,000 (21) $10,000 to $49,000 (12) $50,000 to $199,999 (4) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Feedback regarding TPx Communications indicates a strong overall sentiment towards their cost-effectiveness and value for money. Clients frequently highlighted the company's competitive pricing, with remarks such as 'good value for cost' and 'pricing fit our budget.' Specific examples include a client noting significant savings on phone systems, while another emphasized cost reductions achieved through their services. Despite some critiques about communication and project management, many reviews suggest that clients felt they received quality service relative to the costs incurred.
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Red River

5.0 1 review

$10,000+

$150 - $199 / hr

250 - 999

Serves Cleveland, OH

Services provided

50% IT Managed Services

50% Cybersecurity

Red River is an IT services company specializing in cloud migration and strategic IT solutions. Based on client feedback, 100% express satisfaction with their work, praising their responsiveness, diligence, and effective training sessions. The company is noted for its commitment to best practices and genuine interest in client success, with no negative feedback reported.

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Industry Experience

Red River demonstrates expertise in the IT sector, particularly in cloud migration for organizations such as American Farmland Trust. Feedback indicates strong project management, responsiveness, and a focus on best practices. Clients appreciate their thorough discovery phases and tailored solutions, leading to enhanced operational efficiency and staff satisfaction. Overall sentiment is highly positive, making Red River a suitable partner for businesses seeking cloud-based IT solutions across diverse industries.
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Other industries

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed high satisfaction with Red River's cost and value for money, noting that their investment of approximately $100,000 yielded significant improvements in operational efficiency and staff morale. One client highlighted the company's responsiveness and commitment to best practices, stating that they were consistently held accountable to deadlines. Overall, the sentiment reflects a strong belief that the services provided justify the costs incurred, reinforcing Red River's position as a valuable IT partner.
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Datalink Networks Inc.

5.0 3 reviews

Verified

$5,000+

$200 - $300 / hr

10 - 49

Serves Cleveland, OH

Services provided

25% IT Managed Services

25% Cloud Consulting & SI

25% Cybersecurity +1 service

25% IT Strategy Consulting

Datalink Networks Inc. is a Managed IT Services provider specializing in IT Management and Support Services. Reviews indicate a 100% positive feedback rate, highlighting their rapid response, proactive problem-solving, and exceptional customer service. Approximately 67% of reviewers commend their ability to implement secure and resilient IT infrastructures, emphasizing their dependable and efficient project management.

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Reviews mention Great project management
Clients have praised Datalink Networks Inc. for their exemplary project management, noting their ability to maintain clear timelines and coordinate all project aspects effectively. One client highlighted the team's reliability and proactive communication, which ensured smooth progress throughout the engagement. They consistently delivered on project milestones, demonstrating a commitment to exceptional service and attention to detail, further establishing them as a dependable partner in critical situations.

Managed IT Services for Seafood Company

5.0 Aug 20, 2025

Datalink Networks Inc. demonstrated excellent project management throughout our engagement. Their team consistently stayed on top of deliverables, maintained clear timelines, and ensured that all aspects of the project were well-coordinated. Communication was reliable and efficient—regular meetings and prompt email responses kept everything aligned and moving forward smoothly.
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3 of 3 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Seafood Company
5.0 — Datalink Networks Inc. transformed a seafood company's IT infrastructure to make it more secure and resilient. Tasks included rebuilding the network infrastructure, implementing security, and Read more
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Industry Experience

Datalink Networks Inc. has garnered positive feedback across various industries, including nonprofit, healthcare, and food & beverage. Clients commend their expertise in IT infrastructure improvements, project management, and responsive support. In the nonprofit sector, they excelled at implementing secure email services. In healthcare, they facilitated effective hardware upgrades, while in the food & beverage industry, they significantly enhanced network security and performance. Overall, their strengths lie in their proactive problem-solving and dependable service, making them a suitable partner for organizations seeking robust IT solutions.
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Nonprofit Food & Beverage

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Datalink Networks Inc. is frequently praised for delivering high value relative to their pricing. Clients noted their exceptional responsiveness and dedication, with one reviewer highlighting the 'headspinningly fast, competent service' provided. Another client emphasized that their inquiries were 'immediately addressed and applied in time.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, as clients felt they received superior support and solutions that justified the investment.
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FIT Technologies

5.0 3 reviews

Undisclosed

Undisclosed

50 - 249

Cleveland, OH

Services provided

30% IT Managed Services

30% Cybersecurity

20% IT Strategy Consulting +2 services

10% AI Consulting

10% BI & Big Data Consulting & SI

FIT Technologies is an IT company specializing in Managed IT Services, providing comprehensive IT support, hardware management, and software solutions. Their customer satisfaction is high, with CSAT scores averaging over 80%. Clients commend their ability to align with organizational objectives and adapt to growth, with significant mentions of their expertise in managing acquisitions and providing non-profit pricing as notable strengths.

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Reviews mention Results-oriented
FIT Technologies has demonstrated a strong results-oriented approach, as evidenced by their ability to scale operations from supporting 10 to 400 locations. Clients have noted their impressive customer satisfaction scores averaging over 80%. One client highlighted FIT's alignment with their strategic objectives, emphasizing trust and effective project execution. Additionally, the ongoing collaboration has allowed for continuous improvement in processes, showcasing FIT's commitment to delivering impactful results.

Managed IT Services for Healthcare Company

5.0 Mar 29, 2022

The fact that we trust FIT with a budget in the millions is very telling — we drive a lot of business through them. They’ve grown from supporting 10 locations to supporting upwards of 400 locations for us, which is significant. They also have customer satisfaction (CSAT) scores of over 80% on average, which we monitor as part of our ticket process.
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Industry Experience

FIT Technologies has demonstrated expertise across various industries, including Construction, Healthcare, and Nonprofit sectors. Clients commend their strengths in IT consulting, network security, and hardware procurement. In Construction, they provide robust IT support for large-scale projects, while in Healthcare, they excel in managing extensive IT services for multiple locations. Nonprofit organizations appreciate their cost-effective solutions and respectful approach. Overall, the sentiment is highly positive, particularly for organizations seeking reliable IT partnerships in these fields.
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Construction Healthcare Nonprofit

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1 of 1 Cleveland-based review is 5 stars

$10,000 – $49,000 avg. project cost for IT Managed Services services in Cleveland

IT Managed Services project highlight

Managed IT Services for Healthcare Company
5.0 — A healthcare company hired FIT Technologies for managed IT services. The team handles software and purchases and installs hardware. They help with on- and offboarding employees and provide help desk Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

4.8

Cost

4.8

Willing to Refer

5.0

Local businesses commend FIT Technologies for handling complex IT needs, including multi-building network upgrades, hardware procurement, security, and application development. Clients cite faster internet, real-time backups, modernized communications, and attentive support, while noting the importance of building a strong working partnership.
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Ashton Solutions

4.7 7 reviews

$5,000+

$150 - $199 / hr

10 - 49

Beachwood, OH

Services provided

30% IT Managed Services

30% Cybersecurity

30% IT Strategy Consulting +2 services

5% Cloud Consulting & SI

5% Other IT Consulting and SI

Ashton Solutions is a Managed IT Services provider specializing in comprehensive IT management, IT support services, and outsourced IT solutions. Their reviews reflect a high level of customer satisfaction, with 100% of clients praising their reliability, project management skills, and commitment to aligning with client values. Reviewers appreciate their seamless IT management and responsiveness, with several noting the exceptional communication and proactive problem-solving provided by the team.

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Reviews mention Exceptional performance
Clients commend Ashton Technology Solutions for their exceptional performance, noting their proactive approach and integrity. One client highlighted their quick response times and the feeling of having an in-house IT team. They particularly appreciated Ashton’s transparency in revisiting pricing, which led to cost savings. The overall sentiment reflects high satisfaction with project management and service delivery, although some clients suggested improvements in knowledge regarding Mac systems.

Managed IT Services for Marketing & Events Company

5.0 Oct 22, 2020

We don’t have any other service provider that is so involved with what we do that it feels like they have a desk in our office. They’re readily available and quick to respond to our problems. Their team has to deal with a lot of agitated individuals and do so in an excellent manner. They’re solving problems and people get angry at problems. It’s as if I hired an in-house IT person but I haven’t. We have offices in another state, but they still manage to deliver the service there as well.
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Cleveland, Ohio (4) Akron, Ohio (1) Euclid, Ohio (1) Lyndhurst, Ohio (1)

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5 of 7 Cleveland-based reviews are 5 stars

$50,000 – $199,999 avg. project cost for IT Managed Services services in Cleveland

Cleveland-based IT Managed Services project highlight

Managed IT Services for Logistics Company
5.0 — Ashton Solutions provides ongoing managed IT services for a logistics company. The team manages the client's IT needs and offers technical support. Read more
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Review Rating from Clients

4.7/5.0

Quality

4.9

Schedule

4.7

Cost

4.4

Willing to Refer

4.9

Cleveland-area clients praise Ashton Solutions for dependable managed IT, responsive support, and broad technical expertise. Their work spans help desks, server and email infrastructure, cloud storage, hardware, networking, and security redesigns, with clients valuing clear communication and reliable day-to-day operations.
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Acroment Technologies IT Services

5.0 1 review

$5,000+

$150 - $199 / hr

10 - 49

Cleveland, OH

Services provided

40% IT Managed Services

20% Cloud Consulting & SI

20% Cybersecurity +1 service

20% IT Strategy Consulting

Acroment Technologies IT Services is a Managed IT Services company specializing in IT Management and Outsourced IT Support. With a long-standing relationship since 2004, they consistently deliver high-quality work with a highly responsive and technical staff. Positive feedback is dominant, with clients praising their ability to address IT issues promptly and provide insightful guidance.

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Acroment Technologies IT Services is recognized for providing excellent value for money, with clients noting high responsiveness and quality of work. One client, who has invested between $10,000 and $50,000 since 2004, emphasized their ability to address IT issues promptly and effectively. Overall, feedback indicates strong satisfaction with the cost-effectiveness of their services, with no significant areas for improvement mentioned.
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1 of 1 Cleveland-based review is 5 stars

$10,000 – $49,000 avg. project cost for IT Managed Services services in Cleveland

Cleveland-based IT Managed Services project highlight

IT Services for HR Company
5.0 — An HR company hired Acroment Technologies to provide IT Services. They installed the client business's wireless network and provide ongoing data management, computer support, and consulting. Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Cleveland clients praise Acroment Technologies IT Services for long-term, dependable IT support, including data management, wireless network setup, system configuration, and consulting. They highlight the team’s technical expertise and rapid response to issues, with support available whenever problems arise.
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Perceptiv Group

5.0 1 review

$5,000+

$150 - $199 / hr

10 - 49

Cleveland, OH

Services provided

20% IT Managed Services

25% ERP Consulting and SI

25% IT Staff Augmentation +2 services

20% Low/No Code Development

10% BI & Big Data Consulting & SI

Perceptiv Group is a consultancy company specializing in integration and implementation services, particularly with systems like Coupa and SAP. Reviews highlight their meticulous attention to detail and ability to devise solutions proactively, with 100% positive feedback on their project management and willingness to educate clients. Their collaborative approach and dedication to exceeding expectations are key themes.

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Industry Experience

Perceptiv Group has demonstrated expertise primarily in the agriculture sector, specifically in S2P systems for companies like CHS Inc. Review feedback highlights their strengths in system integration, project management, and user training, with an emphasis on detail orientation and responsiveness. Clients value their collaborative approach and willingness to impart knowledge. Overall, sentiment in this industry is highly positive, indicating that potential clients in agriculture can expect effective support and innovative solutions.
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Other Industry

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed that The Perceptiv Group offers good value for money, particularly highlighting their detail-oriented approach and responsiveness. One client noted, "They worked longer hours than they needed to come up with ideas to make the project run smoother," indicating a commitment to delivering quality service. Overall, the sentiment is positive, with clients appreciating the balance of cost and the expertise provided, which met or exceeded their expectations.
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ECMSI

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Beachwood, OH

Services provided

60% IT Managed Services

20% Cybersecurity

10% Cloud Consulting & SI +1 service

10% IT Strategy Consulting

ECMSI is an IT managed services company. They specialize in IT managed services and Cybersecurity and are in Struthers, Ohio and Warren, Ohio.
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Beachwood, OH

23811 Chagrin Boulevard
Beachwood, OH 44122
2 - 5

(216) 294-4869

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Featured

What are Featured Providers?
LayerCake Technologies

5.0 17 reviews

Verified

$5,000+

Undisclosed

50 - 249

Serves Cleveland, OH

Services provided

70% IT Managed Services

15% Cybersecurity

15% IT Strategy Consulting

LayerCake Technologies specializes in providing Managed IT Services and IT Support Services. The company consistently receives positive feedback for its exceptional customer service and expertise, with 100% of reviewers highlighting their responsiveness and technical prowess. Clients appreciate their seamless project management and commitment to quality, with Total Networks cited as a transformative partner in IT infrastructure and management.

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Reviews mention Communicative
LayerCake Technologies has received positive feedback regarding its communicative approach. Clients consistently highlight the team's responsiveness, with specific mentions of individuals like Jon, who is noted for addressing issues promptly. Regular updates and meetings, including face-to-face interactions and video calls, are emphasized as key components of their communication strategy. Overall, clients express satisfaction with the transparency and accessibility of LayerCake Technologies, indicating that communication is a strong aspect of their service.

Business Consulting for Managed IT Services Provider

5.0 Dec 6, 2022

Dave and Stephanie are "Go-Givers" of the first order. Their communication and attention to our success have helped propel our business.
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IT Support for Law Firm

5.0 Jun 9, 2022

We have face-to-face meetings where we go through what they’ve done and what they’ll do in the future regarding updates and additional options to enhance our security. Regarding communication, we use phone calls. Overall, their communication is impeccable because it doesn’t matter who we speak to; everybody has access to our profile to assist with a personable approach.
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OneDrive & SharePoint Migration for Healthcare Org

5.0 Dec 7, 2021

The team was communicative and would send us weekly updates through email detailing everything they worked on that week. Aside from email, we also had regular video calls to ensure that we were all on the same page. Whenever we had a minor issue, we just sent them a ticket.
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IT-Managed Services & Cybersecurity for Asset Management Co

5.0 Jan 7, 2025

We don't have a lot of projects, and we have those one-off computer orders, but they're pretty good about keeping us up to date. Communication with Total Networks has been good. We hold our meetings through Zoom, and we use ticket management software. We also communicate via emails and phone calls.
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Industry Experience

LayerCake Technologies has demonstrated strong expertise across various industries, including Medical, Financial Services, Real Estate, and Legal. Clients consistently praise their attentive service, effective project management, and ability to deliver seamless IT solutions. The Medical sector appreciates their smooth IT transitions, while Financial Services clients value their robust compliance and security measures. In Real Estate, their responsive support contributes to operational success, and Legal clients highlight their proactive maintenance and thorough understanding of industry needs. Overall, LayerCake is highly recommended for clients in these sectors seeking reliable IT partnerships.
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Medical Financial services Other industries Real estate Legal

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $200,000 to $999,999 (3) $50,000 to $199,999 (2) Less than $10,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients of LayerCake Technologies frequently commend the company for its cost-effectiveness and value for money. Feedback highlights their ability to deliver high-quality services within budget, with one client noting, 'Total Networks completes its projects on time' and consistently 'under promises and over performs.' Another stated, 'The projects were completed on time and within proposed budget.' Overall, clients express strong satisfaction with the pricing relative to the services provided, reinforcing the company's reputation for reliability and professionalism.
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View projects from:

Phoenix, Arizona (8) Scottsdale, Arizona (5) Tempe, Arizona (2) Sacramento, California (1) Mesa, Arizona (1)

This provider is fluent in 1 language:

English

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Interlink Cloud Advisors, Inc.

5.0 2 reviews

Verified

Undisclosed

Undisclosed

50 - 249

Serves Cleveland, OH

Services provided

35% IT Managed Services

20% AI Consulting

15% Cybersecurity +3 services

10% Cloud Consulting & SI

10% IT Strategy Consulting

10% Unified Communications Consulting & SI

Interlink Cloud Advisors, Inc. is a Managed IT Services provider offering comprehensive IT support, including network administration and 24/7 help desk services. They are highly rated, with 100% of reviewers highlighting their proactive and client-focused approach. Their expertise in Microsoft technologies and commitment to building strong client relationships distinguish them as a trusted partner in IT management.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Interlink Cloud Advisors, Inc. has received positive feedback over the last six months, particularly for its strong project management and deep expertise in Microsoft technologies. Clients appreciated their ability to deliver on time and maintain clear communication while acting as strategic partners rather than mere vendors. One client noted the successful modernization of their infrastructure and cost savings achieved through Interlink's cohesive approach. The flexibility in adapting to evolving client needs was also highlighted as a key strength.
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1 of 1 IT Managed Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services & Consulting for Nonprofit Organization
5.0 — Interlink Cloud Advisors, Inc. provides managed IT services for a nonprofit organization. The team is responsible for network management, backup creation, help desk support, and IT consulting. Read more
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Industry Experience

Interlink Cloud Advisors, Inc. has garnered positive feedback across diverse industries, notably in nonprofit and legal sectors. Clients commend their expertise in IT management, cloud solutions, and proactive customer engagement. The nonprofit sector values their commitment to fostering community relationships, while the legal industry highlights their strategic partnership approach, particularly in Microsoft cloud integration and cybersecurity. Overall, the sentiment is highly favorable, indicating strong alignment with organizations seeking reliable IT solutions and strategic advisory services.
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Nonprofit Legal

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Vertical IT Solutions

4.9 31 reviews

Verified

$5,000+

$150 - $199 / hr

10 - 49

Serves Cleveland, OH

Services provided

35% IT Managed Services

25% Cloud Consulting & SI

20% Cybersecurity +1 service

20% Unified Communications Consulting & SI

Vertical IT Solutions is a provider of Managed IT Services, focusing on IT Management, IT Support Services, and Managed Information Technology. They have received overwhelmingly positive feedback, with 100% of clients praising their responsiveness and ability to swiftly address issues. Reviewers consistently highlight their professionalism and effective communication, noting their proactive support and timely problem resolution.

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Reviews mention Collaborative
Clients express high satisfaction with Vertical IT Solutions' collaborative approach, highlighting their commitment to understanding unique business needs. One client noted, 'I love when we collaborate and can solve issues or plan out new projects together,' emphasizing the team's willingness to engage in joint problem-solving. Overall, feedback reflects a strong sentiment of appreciation for their dedication and teamwork, with clients recommending them for their proactive engagement and effective communication.

Managed IT Services & Server Migration for Law Firm

5.0 Aug 6, 2024

Vertical IT Solutions stands out for their cooperative work with our team. Sometimes, there is a disconnect in communication with IT services companies. I've worked with many IT providers throughout my career, and Vertical IT Solutions is cooperative and explains things in simple terms that our team can understand.
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12 of 16 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cloud Consulting & SI for Steel Products Manufacturer
5.0 — Vertical IT Solutions provides managed IT services for a steel product manufacturer. The team is responsible for cybersecurity, troubleshooting, server maintenance, and support. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (7) Less than $10,000 (6) $50,000 to $199,999 (5) $200,000 to $999,999 (2)

What Clients Have Said
Clients generally perceive Vertical IT Solutions as offering good value for money, often highlighting their responsiveness and effective support. One client noted, "Good value for cost," while another emphasized that their pricing fit the budget and provided a great culture fit. Many reviews commend the company's transparency in pricing and recommend them for their ability to deliver quality services without upselling unnecessary features, reinforcing a strong sentiment of satisfaction regarding overall cost-effectiveness.
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View projects from:

Los Angeles, California (2) Anaheim, California (2) Sacramento, California (2) Chino Hills, California (2) Corona, California (2) Livermore, California (1) Moorpark, California (1) Irvine, California (1) La Habra, California (1) Laguna Niguel, California (1) Corpus Christi, Texas (1) Fontana, California (1) Fullerton, California (1) Norwalk, California (1) Chino, California (1) San Bernardino, California (1) San Dimas, California (1) Seattle, Washington (1) Auburn, California (1) Palos Verdes Estates, California (1) Bayfield, Wisconsin (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)

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Custom Computer Specialists, LLC

Not yet reviewed

$5,000+

$200 - $300 / hr

250 - 999

Independence, OH

Services provided

45% IT Managed Services

40% Cybersecurity

10% IT Strategy Consulting +1 service

5% Cloud Consulting & SI

Custom Computer Specialists, LLC is an IT managed services company. The Hauppauge, New York-based team focuses on IT managed services and Cybersecurity.
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$15 Companies who want level 1 support $99 Best for medium sized companies $135 Best for companies who want fully managed IT

End-to-End Care
This end-to-end managed IT offering provides flexible support options that scale with your organization's needs—from essential Service Desk support to Co-Managed IT and fully outsourced IT management. Each tier combines proactive monitoring, expert support, and infrastructure management to help reduce downtime, strengthen security, and simplify tec
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Independence, OH

6100 Oak Tree Boulevard
Independence, OH 44131
16 - 20

8005988989

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BDO

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Cleveland, OH

Services provided

20% IT Managed Services

30% Cybersecurity

30% ERP Consulting and SI +1 service

20% Business Consulting

BDO is an ERP consulting and SI company. Their large team is located in Chicago, Illinois and Huntsville, Alabama. Their services include ERP consulting and SI and Cybersecurity.
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Cleveland, OH

1300 East 9th Street
Cleveland, OH 44114
101 - 150

216-325-1700

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Featured

What are Featured Providers?
Integritek Managed IT Services

4.9 4 reviews

Verified

Undisclosed

$100 - $149 / hr

50 - 249

Serves Cleveland, OH

Services provided

60% IT Managed Services

20% Cybersecurity

10% Compliance Consulting +1 service

10% IT Staff Augmentation

Integritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.

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Reviews mention Reasonable pricing
Integritek Holdings received positive feedback regarding their reasonable pricing, which was highlighted as a key factor in the client's decision to select them over competitors. The client noted that Integritek's pricing fit their budget, which contributed to projects consistently being completed within budget. Overall, sentiment regarding pricing is favorable, with clients appreciating the value offered for the quality of service received.

IT Managed Services for Memorial Park & Mortuary

4.5 May 17, 2024

Projects consistently come within budget. They were responsive and timely. Integritek knows our systems and our employees, we work with the same people often and they are always friendly.
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2 of 3 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cybersecurity & Managed IT Services for Employment Nonprofit
5.0 — Integritek Holdings provides managed IT and cybersecurity services for an employment-focused nonprofit. The team is tasked with building and maintaining IT systems across the client's 21-county Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Integritek Holdings is frequently recognized for providing excellent value for money, with clients noting that their pricing fits within budget constraints while delivering high-quality services. One client stated, 'Pricing fit our budget,' and another highlighted 'good value for cost.' Overall sentiment is positive, with feedback emphasizing their responsiveness and efficiency, ensuring that projects are completed within budget and timelines.
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More responsive than most other service providers

Integritek Managed IT Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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ARC Document Solutions

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Cleveland, OH

Services provided

25% IT Managed Services

25% Digital Strategy

25% Print Design +1 service

25% Web Development

ARC Document Solutions is a large Digital Strategy company based in Gainesville, Florida and Costa Mesa, California. The team provides Digital Strategy and IT managed services.
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Cleveland, OH

3666 Carnegie Avenue
Cleveland, OH 44115
50 - 75

(216) 281-1234

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Acuative

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Strongsville, OH

Services provided

50% IT Managed Services

10% Cloud Consulting & SI

10% Cybersecurity +3 services

10% ERP Consulting and SI

10% Other IT Consulting and SI

10% Unified Communications Consulting & SI

Acuative is an IT managed services company. They are in Fairfield, New Jersey and Strongsville, Ohio, and their services include IT managed services and cloud consulting & SI.
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Strongsville, OH

8237 Dow Circle
Strongsville, OH 44136
76 - 100

(440) 234-9595

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Hurricane Labs

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Beachwood, OH

Services provided

50% IT Managed Services

50% Cybersecurity

Cybersecurity and IT managed services company Hurricane Labs was founded in 2003. Based in Beachwood, Ohio, the team provides Cybersecurity and IT managed services.
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SpaceBound Solutions

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Cleveland, OH

Services provided

100% IT Managed Services

SpaceBound Solutions is an IT managed services company. Established in 1987, the team offers IT managed services. The agency is headquartered in Cleveland, Ohio.
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Direct Connect Computer Systems, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Richmond Heights, OH

Services provided

100% IT Managed Services

Direct Connect Computer Systems, Inc. Is an IT managed services company. The Richmond Heights, Ohio-based company provides IT managed services.
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ASMGi

Not yet reviewed

$5,000+

Undisclosed

10 - 49

Cleveland, OH

Services provided

55% IT Managed Services

20% IT Strategy Consulting

15% Custom Software Development +1 service

10% Cloud Consulting & SI

ASMGi, an IT managed services company, was founded in 2002. The team provides IT managed services and IT strategy consulting.
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Rebiz

Not yet reviewed

$1,000+

$100 - $149 / hr

50 - 249

Cleveland, OH

Services provided

40% IT Managed Services

40% Cybersecurity

20% Conversion Optimization

Cybersecurity company Rebiz was launched in 2010. The midsize team provides Cybersecurity and IT managed services.
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QualityIP

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Independence, OH

Services provided

34% IT Managed Services

34% IT Strategy Consulting

30% Cybersecurity +1 service

2% Corporate Relocation

QualityIP is an IT strategy consulting company. The team focuses on IT strategy consulting and IT managed services and is located in Kent, Ohio and Independence, Ohio.
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Independence, OH

3 Summit Park Drive, Suite 200
Independence, OH 44131
2 - 5

330-931-4141

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TRNSFRM

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

North Royalton, OH

Services provided

40% IT Managed Services

25% Compliance Consulting

20% Cybersecurity +1 service

15% IT Strategy Consulting

Launched in 2008, TRNSFRM is a small North Royalton, Ohio-based IT managed services company. Their team provides IT managed services and Compliance Consulting.
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Great Lakes Computer Corporation

5.0 1 review

Undisclosed

$100 - $149 / hr

10 - 49

Avon, OH

Services provided

55% IT Managed Services

20% Cybersecurity

20% Other IT Consulting and SI +1 service

5% IT Strategy Consulting

Great Lakes Computer Corporation is a Managed IT Services provider specializing in IT Support Services and IT Management. Reviewers consistently praise their responsive service and expertise, with 100% positive feedback highlighting improved network stability and efficient consolidation of IT equipment.

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Industry Experience

Great Lakes Computer Corporation has demonstrated strong expertise in the consulting industry, particularly in telecom and technology expense management. Clients commend their responsiveness, project management, and ability to improve IT infrastructure through efficient server consolidation and equipment updates. Overall sentiment reflects high satisfaction, with notable strengths in performance enhancement and proactive solutions. Potential clients in the consulting sector seeking IT optimization will find Great Lakes Computer Corporation to be a suitable partner.
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Consulting

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding Great Lakes Computer Corporation's pricing and value for money. One client noted that the company's pricing fit their budget while also highlighting the 'good value for cost' and alignment with company values. Overall, the feedback indicates that clients perceive the services as offering strong value relative to the costs incurred, contributing to successful project outcomes without budgetary concerns.
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1 of 1 Cleveland-based review is 5 stars

$10,000 – $49,000 avg. project cost for IT Managed Services services in Cleveland

Cleveland-based IT Managed Services project highlight

Managed IT Services for Technology Expense Management Co
5.0 — Great Lakes Computer Corporation provided managed IT services for a technology expense management company. The team replaced the client's outdated hardware and consolidated services into one server Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Westlake clients praise Great Lakes Computer Corporation for understanding their infrastructure and right-sizing aging systems. Reviewers highlight server consolidation, removal of obsolete equipment, and UPS installation, which improved performance, stabilized the network, and reduced downtime; they also note responsive, on-time delivery.
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TEC Communications, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rocky River, OH

Services provided

50% IT Managed Services

30% Custom Software Development

20% Cybersecurity

TEC Communications, Inc. Is an IT managed services company. Located in Rocky River, Ohio, the agency was established in 1979. Their team offers IT managed services and Custom Software Development.
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Breachsense

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cleveland, OH

Services provided

75% IT Managed Services

25% Cybersecurity

IT managed services company Breachsense was launched in 2019. Headquartered in Cleveland, Ohio, the team provides IT managed services and Cybersecurity.
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SecureData

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cleveland, OH

Services provided

100% IT Managed Services

SecureData is an IT managed services company. The Minneapolis, Minnesota-based company focuses on IT managed services.
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Cleveland, OH

700 Beta Dr Ste 100
Cleveland, OH 44143
16 - 20

+1-440-740-3282

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SilverTech

Not yet reviewed

$10,000+

Undisclosed

50 - 249

Mayfield Heights, OH

Services provided

10% IT Managed Services

10% AI Development

10% Business Consulting +7 services

10% Conversion Optimization

10% Custom Software Development

10% Digital Strategy

10% Generative AI

10% Search Engine Optimization

10% UX/UI Design

10% Web Development

SilverTech is a software development company. The team focuses on Custom Software Development and UX/UI Design and is located in Bedford, New Hampshire and Mayfield Heights, Ohio.
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Mayfield Heights, OH

5900 Landerbrook Drive Suite 150
Mayfield Heights, OH 44124
10 - 15

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CRU Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Broadview Heights, OH

Services provided

35% IT Managed Services

30% Cybersecurity

15% Cloud Consulting & SI +2 services

15% IT Strategy Consulting

5% Corporate Training & Coaching

Launched in 1982, CRU Solutions is an IT managed services company. The agency offers IT managed services and Cybersecurity.
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Sikich

4.7 23 reviews

$5,000+

Undisclosed

1,000 - 9,999

Akron, OH

Services provided

40% IT Managed Services

40% Cybersecurity

10% Compliance Consulting +1 service

10% ERP Consulting and SI

Sikich is a provider of Managed IT Services, offering comprehensive IT support and solutions such as network management, IT security, and project management. Feedback from clients highlights their effective project management, proactive issue resolution, and comprehensive IT support. About 86% of reviewers commend their technical expertise and responsiveness, while some suggest improvements in response times and service costs.

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Client feedback regarding Sikich's cost and value for money is mixed. While many clients appreciate the quality of service and support provided, some express concerns over high costs. For instance, one client noted the need for Sikich to decrease service costs, while another highlighted their excellent service despite acknowledging the expense. Overall, the sentiment indicates that clients find value in the services offered, but some are sensitive to pricing.
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Akron, OH

274 White Pond Dr.
Akron, OH 44320
76 - 100

330-864-6661

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2 of 4 Cleveland-based reviews are 5 stars

$200,000 – $999,999 avg. project cost for IT Managed Services services in Cleveland

IT Managed Services project highlight

Managed IT Services for Electronics Manufacturing Company
4.0 — Sikich provides managed IT services for an electronics manufacturing company. Their work includes support for servers, switches, and firewalls. Read more
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Review Rating from Clients

4.6/5.0

Quality

4.8

Schedule

4.6

Cost

4.1

Willing to Refer

4.6

Local businesses in Akron describe Sikich as a knowledgeable IT partner for security, network maintenance, and hardware deployments. They cite successful installations, dependable project oversight, and attentive staff, with onboarding completed smoothly and no downtime; a client cautions that billing for support can add up.
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Calyx

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Westlake, OH

Services provided

30% IT Managed Services

30% Cybersecurity

10% Cloud Consulting & SI +3 services

10% Compliance Consulting

10% IT Strategy Consulting

10% Other IT Consulting and SI

Launched in 2005, Calyx is a small IT managed services company based in Westlake, Ohio. Their team focuses on IT managed services and Cybersecurity.
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M Technology solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Lakewood, OH

Services provided

35% IT Managed Services

35% Cloud Consulting & SI

30% IT Strategy Consulting

M Technology solutions is a cloud consulting & SI company. The team is located in Lakewood, Ohio, and their services include cloud consulting & SI and IT managed services.
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IT Support Specialists

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Berea, OH

Services provided

30% IT Managed Services

30% Cybersecurity

20% IT Strategy Consulting +2 services

10% Cloud Consulting & SI

10% Other IT Consulting and SI

Launched in 2008, IT Support Specialists is a Cybersecurity company. The agency provides Cybersecurity and IT managed services.
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Onix

Not yet reviewed

$10,000+

$150 - $199 / hr

50 - 249

Lakewood, OH

Services provided

20% IT Managed Services

30% Cloud Consulting & SI

30% Unified Communications Consulting & SI +1 service

20% Custom Software Development

Cloud consulting & SI company Onix specializes in cloud consulting & SI and unified communications consulting & SI. They were launched in 1992.
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Lovelytics

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cleveland, OH

Services provided

40% IT Managed Services

60% BI & Big Data Consulting & SI

Data analytics company Lovelytics was founded in 2017. The company provides BI & big data consulting & SI and IT managed services, and is midsize.
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Cleveland, OH

2529 Detroit Ave
Cleveland, OH 44113
6 - 9

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Monreal IT

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wickliffe, OH

Services provided

25% IT Managed Services

35% IT Strategy Consulting

25% Cybersecurity +1 service

15% Other IT Consulting and SI

Monreal IT is a small Wickliffe, Ohio-based IT strategy consulting company. The team offers IT strategy consulting and Cybersecurity.
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NewHatch LLC

4.5 1 review

$250,000+

$25 - $49 / hr

10 - 49

Westlake, OH

Services provided

10% IT Managed Services

20% Recruiting

20% Staffing +5 services

15% IT Strategy Consulting

15% Other IT Consulting and SI

10% IT Staff Augmentation

5% Executive Search

5% HR Outsourcing

NewHatch LLC offers comprehensive IoT device development services, including planning, design, prototyping, and testing. Reviews highlight their efficient project management, clear communication, and commitment to continuous improvement. Clients appreciate their timely delivery and flexibility, though some suggest an increase in team size for future projects.

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Byte IT - IT Management Solutions

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Cleveland, OH

Services provided

20% IT Managed Services

20% Application Management & Support

20% Business Consulting +2 services

20% Cybersecurity

20% IT Strategy Consulting

Byte IT - IT Management Solutions is an IT strategy consulting company based in Cleveland, Ohio. Launched in 2019, the team focuses on IT strategy consulting and Cybersecurity.
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BlueWayz Corporation

Not yet reviewed

$10,000+

$100 - $149 / hr

2 - 9

Cleveland, OH

Services provided

25% IT Managed Services

25% Cloud Consulting & SI

25% IT Strategy Consulting +1 service

25% Other IT Consulting and SI

BlueWayz Corporation is a cloud consulting & SI company. They specialize in cloud consulting & SI and IT managed services and were established in 2022. The firm is located in Cleveland, Ohio.
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World Synergy

5.0 2 reviews

$1,000+

$150 - $199 / hr

10 - 49

Chagrin Falls, OH

Services provided

10% IT Managed Services

20% ERP Consulting and SI

10% Marketing Strategy +12 services

5% Branding

5% Business Consulting

5% Content Marketing

5% Cybersecurity

5% Email Marketing

5% Fractional CMO Services

5% Graphic Design

5% IT Strategy Consulting

5% Pay Per Click

5% Search Engine Optimization

5% Social Media Marketing

5% Web Development

World Synergy is a digital marketing and web development company specializing in website design, SEO, and marketing strategy. Clients consistently praise their alignment with company values, effective communication, and timely project delivery. Approximately 100% of the feedback highlights their impressive teamwork and ability to integrate seamlessly with client teams, with no significant areas for improvement noted.

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Reviews mention Communicative
Clients have expressed a highly positive sentiment regarding World Synergy's communication skills. Feedback highlights 'easy communication,' 'clear steps and deliverables,' and 'regular check-ins' that ensured project alignment. One client noted that the team felt like an 'extension of our team,' emphasizing their collaborative approach. Overall, the sentiment reflects satisfaction with how effectively World Synergy managed communication and project updates, contributing to timely project completion and successful outcomes.

SEO, Web Redesign & Redevelopment for Oil & Gas Distributor

5.0 Apr 30, 2025

The project management was well-done, and communication between teams went smoothly. They were organized and stayed on task while keeping us involved with the project and meeting all expectations. As changes or roadblocks came up, the World Synergy team navigated them with grace and kept the project moving forward.
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Industry Experience

World Synergy has demonstrated expertise in the Other and Retail industries, with clients praising their ability to effectively launch and redesign websites, enhance online visibility, and align with business goals. Feedback highlights strong project management, timely deliverables, and seamless communication. In the Retail sector, their impact on branding and site performance was particularly noted. Overall, potential clients in these industries can expect a collaborative and results-driven partnership.
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Other industries Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients commend World Synergy for their exceptional value for money, often highlighting the company's ability to align with their goals and deliver impressive results. One client noted the 'good value for cost' while another emphasized the 'impressive value they brought.' Overall, feedback indicates a strong sentiment towards the company's pricing relative to the quality and effectiveness of their services, with no significant concerns raised regarding cost.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Solon-based clients praise World Synergy for delivering a new website and bringing strong value to the project. They also note that the work was completed on time and that the team responded to their needs.
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TrellisPoint

Not yet reviewed

$25,000+

Undisclosed

50 - 249

Independence, OH

Services provided

10% IT Managed Services

20% ERP Consulting and SI

15% BI & Big Data Consulting & SI +5 services

15% CRM Consulting and SI

10% AI Consulting

10% Business Consulting

10% Cloud Consulting & SI

10% Low/No Code Development

ERP consulting and SI company TrellisPoint is located in Independence, Ohio and Clarksville, Indiana. They specialize in ERP consulting and SI and BI & big data consulting & SI.
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Texcel, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cleveland, OH

Services provided

40% IT Managed Services

20% Cloud Consulting & SI

20% IT Staff Augmentation +1 service

20% IT Strategy Consulting

IT managed services company Texcel, Inc. Is in Cleveland, Ohio. The team provides IT managed services and cloud consulting & SI.
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Peak Technology

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Independence, OH

Services provided

25% IT Managed Services

50% Cybersecurity

25% Cloud Consulting & SI

Cybersecurity company Peak Technology is based in Independence, Ohio. They specialize in Cybersecurity and cloud consulting & SI.
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Paragon

Not yet reviewed

$50,000+

$150 - $199 / hr

50 - 249

Mayfield Heights, OH

Services provided

10% IT Managed Services

10% Application Management & Support

10% Digital Strategy +7 services

10% Enterprise App Modernization

10% IT Staff Augmentation

10% IT Strategy Consulting

10% Market Research

10% UX/UI Design

10% Web Design

10% Web Development

Paragon, a Market Research company, is headquartered in Mayfield Heights, Ohio. They focus on Market Research and Digital Strategy and were founded in 1993.
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Stack Intelligence

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Beachwood, OH

Services provided

15% IT Managed Services

15% BI & Big Data Consulting & SI

15% CRM Consulting and SI +7 services

15% IT Strategy Consulting

10% Cloud Consulting & SI

10% IT Staff Augmentation

5% Custom Software Development

5% Enterprise App Modernization

5% Other IT Consulting and SI

5% Web Development

Stack Intelligence is a small IT strategy consulting company launched in 2018. Their team provides IT strategy consulting and BI & big data consulting & SI.
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Sites for Change

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Highland Heights, OH

Services provided

20% IT Managed Services

20% Branding

20% Graphic Design +2 services

20% Search Engine Optimization

20% Web Design

Sites for Change is a branding agency. Located in Highland Heights, Ohio, their small team focuses on Branding and Search Engine Optimization. The company was established in 2024.
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Little Jacket

Not yet reviewed

$50,000+

$150 - $199 / hr

10 - 49

Cleveland, OH

Services provided

10% IT Managed Services

20% Branding

10% Advertising +6 services

10% Content Marketing

10% Content Writing Services

10% Media Planning & Buying

10% Video Production

10% Web Design

10% Web Development

Little Jacket is a small branding company located in Cleveland, Ohio. The team offers Branding and Advertising.
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Kristo Corp Investments

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Cleveland, OH

Services provided

15% IT Managed Services

25% Business Consulting

25% IT Strategy Consulting +2 services

25% Marketing Strategy

10% AI Development

Founded in 2021, Kristo Corp Investments is a small IT strategy consulting company located in Cleveland, Ohio. Their team provides IT strategy consulting and Marketing Strategy.
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SpaceBound

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Cleveland, OH

Services provided

50% IT Managed Services

25% Cybersecurity

25% IT Strategy Consulting

SpaceBound, an IT managed services company, was established in 1987. The small team provides IT managed services and IT strategy consulting.
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Cleveland, OH

2157 Superior Avenue
Cleveland, OH 44114
1

8007554619

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Simplex-IT

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

Stow, OH

Services provided

100% IT Managed Services

Simplex-IT is an IT managed services company based in Stow, Ohio. Their services include IT managed services.
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Rosably

Not yet reviewed

Undisclosed

$150 - $199 / hr

Freelancer

Lyndhurst, OH

Services provided

80% IT Managed Services

10% CRM Consulting and SI

10% IT Strategy Consulting

Rosably is an IT managed services company founded in 2026. Their services include IT managed services and IT strategy consulting.
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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

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Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Cleveland IT Managed Services FAQs

Working with a hometown MSP offers three big advantages:

On-site response times measured in minutes, not flight schedules.
Familiarity with local regulations, such as Ohio’s data-breach notification law and HIPAA practices common at Cleveland’s hospital networks.
Shared time zone and Midwest business culture that streamlines communication.

For manufacturers in Lorain County or fintech startups at JumpStart, a local partner means faster hardware swaps, easier quarterly business reviews, and face-to-face strategy sessions when you need them most.

Pricing varies thanks to various project-specific factors such as support level, customization of services, and the number of devices involved. Most Cleveland MSPs charge $125 – $175 per user per month for fully managed support, or $100 – $150 per hour for project-based work like cloud migrations.

Small businesses with fewer than 25 seats often spend $2,500 – $4,000 per month, while mid-market companies in need of 24/7 help desk coverage should budget $8,000 – $15,000 monthly. Prices trend 10–15% below those in New York or Chicago, giving Cleveland firms a value edge without sacrificing expertise.

Local providers cut their teeth supporting various verticals thanks to the region’s diverse business landscape. Many firms here have experience with niches and markets such as:

Healthcare and biotech (Cleveland Clinic, University Hospitals)
Advanced manufacturing and logistics along the Lake Erie shoreline
Professional services and legal firms clustered around East 9th Street
Growing SaaS and fintech startups in the Flats and Midtown Tech districts

Many MSPs maintain HIPAA, SOC 2, or ITAR compliance practices to meet the strict requirements of these sectors.

Start by mapping your technical needs and goals—i.e., 24/7 monitoring, Microsoft 365 management, cybersecurity, or vCIO consulting. After that, follow these four crucial steps:

Review Clutch client feedback for similar project scopes
Ask for SLAs with clear response-time guarantees (e.g., on-site within 2 hours inside Cuyahoga County)
Verify certifications: Microsoft Solutions Partner, Cisco, CompTIA Security+
Compare culture fit; some providers excel with agile startups, others with regulated enterprises

Schedule discovery calls with at least three firms before signing a multi-year agreement. Discover the right team for your project by leveraging the directories, resources, and filters available on Clutch.

Red flags can cause serious headaches and issues if left unchecked. When looking for the ideal team, beware of:

“One-size-fits-all” pricing that ignores your user count or compliance needs
Limited local staffing—if engineers are 100% remote, on-site support may lag
Vague security posture (“We take security seriously”) without documented frameworks like NIST or CIS
Long contracts (36+ months) with high exit fees

A transparent SLA, detailed onboarding plan, and local reference checks are your best safeguards.

Top IT Managed Service Providers in Cleveland

List of the Top Cleveland IT MSPs

IT Services & Training for Marketing Company

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Average Project Cost Breakdown

What Clients Have Said

Average Project Cost Breakdown

What Clients Have Said

Managed IT & Network Security Services for Radio Company

Managed IT Services for Battery R&D Company

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Reviewed 1 time in the past 6 months

IT Managed Services & Consulting for Nonprofit Organization

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Reviewed 2 times in the past 6 months

Managed IT Services for Surgical Practice

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Custom ERP Consulting for Electronic Payment Company

IT Managed Services for Radio Broadcasting Company

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Net at Work LLC is very responsive

Reviewed 1 time in the past 6 months

Managed IT & Cybersecurity Services for BioTech Tools Co

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Integris is very responsive

Reviews mention Knowledgeable

Managed IT Services for Property Management Company

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Industry Experience

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IT Support Services for Nonprofit Organization

Reviews mention Exceptional performance

Internet Consulting Services for Cannabis Products Company

Cybersecurity Training for Nonprofit Organization

Reviewed 1 time in the past 6 months

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Reviews mention Great project management

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Managed IT Services for Seafood Company

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Reviews mention Results-oriented

Managed IT Services for Healthcare Company

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Managed IT Services for Healthcare Company

Reviews mention Exceptional performance

Managed IT Services for Marketing & Events Company

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Reviews mention Communicative

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