Top IT Managed Service Providers in Columbus
Columbus isn’t just the state capital—it’s a fast-growing tech hub anchored by The Ohio State University, Fortune 100 employers like Nationwide, and a vibrant startup scene in the Short North and Arena District. When local companies need always-on networks, cybersecurity, or cloud migration support, they turn to experienced managed service providers (MSPs).
Clutch makes the search easier by collecting in-depth client reviews, verifying credentials, and ranking Columbus MSPs by proven results. Use the filters on this page to narrow partners by hourly rate, team size, or industry focus, and hire with confidence.
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Featured
What are Featured Providers?
$5,000+$150 - $199 / hr50 - 249Serves Columbus, OHServices provided
See all 54 projectsBit by Bit Computer Consultants is a reputable provider of Managed IT Services, specializing in outsourced IT support and cybersecurity across various sectors. Their clients consistently praise the company for its rapid ticket resolution and effective project management. With a strong focus on communication and customer satisfaction, Bit by Bit Computer Consultants receives overwhelmingly positive feedback, with over 90% of reviews highlighting their reliability and professional approach to IT management and support services.
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$5,000+$200 - $300 / hr50 - 249Serves Columbus, OH
Services provided
IT managed services company Access One Inc. Specializes in IT managed services and Cybersecurity. They were founded in 1993.
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$1,000+$150 - $199 / hr10 - 49Serves Columbus, OH
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See all 19 projectsRealnets is an IT Management company providing a range of services such as Managed IT Services, IT Support, and Outsourced IT Management. The company consistently receives positive feedback for their expertise, responsiveness, and ability to address client needs efficiently. An impressive 100% of reviewers commend their project management and timeliness, while 85% highlight their adaptability and customer-centric approach.
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$5,000+$150 - $199 / hr10 - 49Serves Columbus, OH
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See all 40 projectsAndromeda is a Managed IT Services provider renowned for its comprehensive IT management and support services. Approximately 90% of reviewers commend their effective project management and communication, noting significant improvements in IT infrastructure and security. Many clients highlight their expertise in IT managed services, cybersecurity, and infrastructure support, with an emphasis on transparency and collaboration.
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UndisclosedUndisclosed50 - 249Serves Columbus, OH
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See all 2 projectsInterlink Cloud Advisors, Inc. is a Managed IT Services provider offering comprehensive IT support, including network administration and 24/7 help desk services. They are highly rated, with 100% of reviewers highlighting their proactive and client-focused approach. Their expertise in Microsoft technologies and commitment to building strong client relationships distinguish them as a trusted partner in IT management.
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$1,000+$150 - $199 / hr50 - 249Serves Columbus, OH
Services provided
See all 2 projectsVista IT Group is a Managed IT Services provider offering comprehensive IT Support Services, including network upgrades, cybersecurity, and project management. Reviews highlight their professionalism, transparency, and reliability, with 100% positive feedback on their effective communication and client-focused approach. Clients appreciate their open collaboration and tailored support, making them an invaluable technology partner.
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$5,000+$150 - $199 / hr10 - 49Serves Columbus, OH
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See all 6 projectsReboot, Inc. is a Managed IT Services company specializing in outsourced IT management, cybersecurity, and IT support services. The company consistently receives positive reviews, with clients highlighting their technical expertise and commitment to tailored solutions. Approximately 100% of reviewers praise Reboot, Inc.'s effective communication and project management skills, emphasizing their ability to meet or exceed expectations.
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Featured
What are Featured Providers?
$5,000+$100 - $149 / hr250 - 999Serves Columbus, OHServices provided
See all 9 projectsNet at Work LLC is a comprehensive Information Technology Services provider specializing in IT Managed Services and ERP consulting, with a focus on Sage systems. The company is praised for its expertise and efficiency, with 100% of reviewers commending their timely project delivery. Clients highlight the firm's ability to manage complex IT and ERP needs, although 20% noted challenges with internal communication between service areas.
$5,000+$150 - $199 / hr1,000 - 9,999Serves Columbus, OHServices provided
See all 93 projectsIntegris is a provider of Managed IT Services, offering comprehensive IT Management, IT Support Services, and cybersecurity solutions. The majority of reviews highlight their responsive and knowledgeable team, with approximately 90% of clients emphasizing their effective problem-solving and high-quality service. While most feedback is positive, a few clients suggest improvements in response times for urgent issues.
$1,000+$25 - $49 / hr50 - 249Serves Columbus, OHServices provided
See all 12 projectsCorporate Technologies is a Managed IT Services provider excelling in IT management, support, and security. With a high rating and geographic proximity being common selection factors, 100% of reviewers commend their responsiveness and project management. Their services include server management, cybersecurity, and IT support, contributing to enhanced efficiency and operational continuity for diverse industries.
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$5,000+$150 - $199 / hr10 - 49Dublin, OH
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See all 3 projectsAstute Technology Management is a distinguished provider of Managed IT Services, specializing in IT support and network management. Across reviews, 100% of clients commend their responsiveness and expertise in Information Technology Services. Their proactive approach and effective communication are frequently highlighted, demonstrating their capability in managing outsourced IT support and offering tailored IT solutions that align with client needs.
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$10,000+$50 - $99 / hr50 - 249Columbus, OH
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See all 35 projectsSoftDoes is a software development firm specializing in creating customized automation, scheduling, and management platforms for various industries. Across their reviews, 100% of clients praised them for aligning solutions with organizational processes and adapting to ongoing feedback. Approximately 72% of the clients mentioned improved operational efficiency, highlighting SoftDoes's impact on time savings and effective decision-making. Their ability to integrate AI and practical automation while maintaining human oversight is highly commended.
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Featured
What are Featured Providers?
$1,000+$100 - $149 / hr250 - 999Serves Columbus, OHServices provided
See all 73 projectsTPx is a Managed IT Services provider offering comprehensive IT Management and IT Support Services. The company has received predominantly positive feedback, with approximately 90% of reviews highlighting their technical expertise and proactive communication. Common themes include successful project management, seamless migration and security solutions, and cost-effective services that meet compliance standards. Reviewers frequently commend TPx for their responsiveness and ability to deliver tailored solutions.
$10,000+$150 - $199 / hr250 - 999Serves Columbus, OHServices provided
See all 1 projectsRed River is an IT services company specializing in cloud migration and strategic IT solutions. Based on client feedback, 100% express satisfaction with their work, praising their responsiveness, diligence, and effective training sessions. The company is noted for its commitment to best practices and genuine interest in client success, with no negative feedback reported.
$5,000+$200 - $300 / hr10 - 49Serves Columbus, OHServices provided
See all 3 projectsDatalink Networks Inc. is a Managed IT Services provider specializing in IT Management and Support Services. Reviews indicate a 100% positive feedback rate, highlighting their rapid response, proactive problem-solving, and exceptional customer service. Approximately 67% of reviewers commend their ability to implement secure and resilient IT infrastructures, emphasizing their dependable and efficient project management.
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$1,000+$25 - $49 / hr50 - 249Mount Vernon, OH
Services provided
See all 12 projectsCorporate Technologies is a Managed IT Services provider excelling in IT management, support, and security. With a high rating and geographic proximity being common selection factors, 100% of reviewers commend their responsiveness and project management. Their services include server management, cybersecurity, and IT support, contributing to enhanced efficiency and operational continuity for diverse industries.
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$10,000+$200 - $300 / hr50 - 249Dublin, OH
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See all 2 projectsIntrust IT is a Managed Information Technology Services company that excels in providing responsive IT support and cybersecurity services. With 100% positive feedback from clients, reviewers consistently highlight their exceptional project management, proactive communication, and ability to understand business needs. Intrust IT is recognized for its approachable and knowledgeable team, ensuring effective outsourced IT management and support.
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$5,000+Undisclosed1,000 - 9,999Columbus, OH
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Launched in 2001, Insight Global is a large Atlanta, Georgia-based software development company. Their team specializes in Custom Software Development and Artificial Intelligence.
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$1,000+$150 - $199 / hr2 - 9Dublin, OH
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Based in Dublin, Ohio, Blueteam Networks, LLC is a Cybersecurity company. The team provides Cybersecurity and IT managed services.
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$5,000+$100 - $149 / hr10 - 49Dayton, OH
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See all 1 projectsOmniSpear, Inc. is a web development company that specializes in streamlining and maintaining consumer websites. The company receives predominantly positive feedback, with clients appreciating their prompt communication and detailed responses to inquiries. However, there is room for improvement in their online project tracking accessibility. Overall, clients value their alignment with company values and effective project management.
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Featured
What are Featured Providers?
$5,000+Undisclosed50 - 249Serves Columbus, OHServices provided
See all 17 projectsLayerCake Technologies specializes in providing Managed IT Services and IT Support Services. The company consistently receives positive feedback for its exceptional customer service and expertise, with 100% of reviewers highlighting their responsiveness and technical prowess. Clients appreciate their seamless project management and commitment to quality, with Total Networks cited as a transformative partner in IT infrastructure and management.
UndisclosedUndisclosed50 - 249Serves Columbus, OHServices provided
See all 2 projectsInterlink Cloud Advisors, Inc. is a Managed IT Services provider offering comprehensive IT support, including network administration and 24/7 help desk services. They are highly rated, with 100% of reviewers highlighting their proactive and client-focused approach. Their expertise in Microsoft technologies and commitment to building strong client relationships distinguish them as a trusted partner in IT management.
Undisclosed$100 - $149 / hr50 - 249Serves Columbus, OHServices provided
See all 4 projectsIntegritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.
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UndisclosedUndisclosed1,000 - 9,999Worthington, OH
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See all 1 projectsRDI Corporation is a provider of Managed IT Services, specializing in outsourced IT support and management. They have received positive feedback for their reliable and efficient service, with 100% of reviewers highlighting their network management proficiency and personalized customer service. Clients have noted that RDI has maintained seamless network operations for over 14 years.
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$1,000+< $25 / hr50 - 249Hilliard, OH
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See all 2 projectsYashco Systems is a versatile software development company offering expertise in PHP, Angular, HTML, and other programming languages. Overwhelmingly positive feedback (100% satisfaction from reviewers) highlights their adaptability, reasonable pricing, and effective collaboration with other teams. While communication during local work hours poses minor challenges, their proficiency and commitment to delivering quality work are consistently praised.
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Featured
What are Featured Providers?
$5,000+$150 - $199 / hr10 - 49Serves Columbus, OHServices provided
See all 31 projectsVertical IT Solutions is a provider of Managed IT Services, focusing on IT Management, IT Support Services, and Managed Information Technology. They have received overwhelmingly positive feedback, with 100% of clients praising their responsiveness and ability to swiftly address issues. Reviewers consistently highlight their professionalism and effective communication, noting their proactive support and timely problem resolution.
$5,000+$150 - $199 / hr10 - 49Serves Columbus, OHServices provided
See all 6 projectsReboot, Inc. is a Managed IT Services company specializing in outsourced IT management, cybersecurity, and IT support services. The company consistently receives positive reviews, with clients highlighting their technical expertise and commitment to tailored solutions. Approximately 100% of reviewers praise Reboot, Inc.'s effective communication and project management skills, emphasizing their ability to meet or exceed expectations.
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$1,000+$100 - $149 / hr10 - 49Columbus, OH
Services provided
See all 1 projectsArnet Technologies is a Managed IT Services provider specializing in IT Support Services, offering solutions such as troubleshooting, IT management, and on-site or remote assistance. Clients highlight their responsiveness and dedication, with 100% satisfaction in project completion. Around 90% of feedback emphasizes their effectiveness in network connectivity and point of sale operations, with no significant issues reported.
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$10,000+$100 - $149 / hr10 - 49Dublin, OH
Services provided
See all 4 projectsAWH is a software development company specializing in SaaS solutions and digital platforms. Reviews highlight their expertise in strategic thinking, project management, and innovative problem-solving, with 100% of reviewers praising their ability to integrate deeply with clients' teams. They are commended for delivering tailored solutions, often exceeding expectations, with a strong focus on fostering long-term partnerships and community impact.
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UndisclosedUndisclosed10,000+Columbus, OH
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BDO is an ERP consulting and SI company. Their large team is located in Chicago, Illinois and Huntsville, Alabama. Their services include ERP consulting and SI and Cybersecurity.
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UndisclosedUndisclosed1,000 - 9,999Columbus, OH
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ARC Document Solutions is a large Digital Strategy company based in Gainesville, Florida and Costa Mesa, California. The team provides Digital Strategy and IT managed services.
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UndisclosedUndisclosed10 - 49Worthington, OH
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ThinkCSC is an IT managed services company. They focus on IT managed services and IT strategy consulting and were launched in 1992.
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UndisclosedUndisclosed10 - 49Dublin, OH
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Affiliated Resource Group - Columbus Managed IT Services & Support is a Cybersecurity and IT managed services company established in 1993. Their services include Cybersecurity and IT managed
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UndisclosedUndisclosed250 - 999Dublin, OH
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Logically is a Cybersecurity company headquartered in Dublin, Ohio. They focus on Cybersecurity and IT managed services and were launched in 1999.
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UndisclosedUndisclosed10 - 49Columbus, OH
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Cirrus Technologies is a Cybersecurity and IT managed services company. The Troy, Ohio-based team offers Cybersecurity and IT managed services.
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UndisclosedUndisclosed250 - 999Dublin, OH
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Founded in 2004, Strategic Systems Inc is an IT strategy consulting company. The team specializes in IT strategy consulting and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Gahanna, OH
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WCI Technology Solutions, an IT managed services company, is located in Gahanna, Ohio. They specialize in IT managed services and cloud consulting & SI and were launched in 1989.
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$1,000+$100 - $149 / hr10 - 49Worthington, OH
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Founded in 2012, Cloud Cover is a Cybersecurity company. Located in Worthington, Ohio, the team focuses on Cybersecurity and IT managed services.
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$1,000+$150 - $199 / hr50 - 249Westerville, OH
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Revolution Group is an ERP consulting and SI company. Established in 1995, their team focuses on ERP consulting and SI and IT managed services.
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$5,000+$150 - $199 / hr10 - 49Dublin, OH
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Launched in 2008, TRNSFRM is a small North Royalton, Ohio-based IT managed services company. Their team provides IT managed services and Compliance Consulting.
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$1,000+Undisclosed2 - 9Columbus, OH
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Precision Solution Group is a Cybersecurity and IT managed services company. The Columbus, Ohio-based agency specializes in Cybersecurity and IT managed services.
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UndisclosedUndisclosed10 - 49Worthington, OH
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See all 1 projectsSkyNet MTS is a managed IT, cybersecurity, cloud, and AI provider serving businesses in Columbus, Ohio and Phoenix, Arizona. We've been at it since 2010 — and in that time, we've
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UndisclosedUndisclosed2 - 9New Albany, OH
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PSeeSolutions is a cloud consulting & SI company. The team is in New Albany, Ohio, and their services include cloud consulting & SI and IT managed services.
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UndisclosedUndisclosed50 - 249Westerville, OH
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Launched in 2000, All Lines Technology is an IT strategy consulting company. The firm focuses on IT strategy consulting and Cybersecurity, and is midsize.
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Undisclosed$100 - $149 / hr2 - 9Columbus, OH
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Launched in 1997, PC Geeks is an IT strategy consulting company. The team provides IT strategy consulting and IT managed services.
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UndisclosedUndisclosed1,000 - 9,999Columbus, OH
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Photon - Columbus, an IT managed services company, specialize in IT managed services and UX/UI Design. They were established in 1999.
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UndisclosedUndisclosed10 - 49Pataskala, OH
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Established in 1997, TechR2, LLC is an IT managed services company. The team specializes in IT managed services.
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$1,000+Undisclosed10 - 49Westerville, OH
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DataInfa | DFactory is a small IT managed services company headquartered in Westerville, Ohio. Their services include IT managed services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Columbus, OH
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Software development company Son Information Systems focuses on Custom Software Development and IT managed services. They are headquartered in Columbus, Ohio.
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UndisclosedUndisclosed10 - 49Columbus, OH
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Community Banc Consulting, Inc., an IT managed services and IT strategy consulting company, was founded in 1992. The company focuses on IT managed services and IT strategy consulting, and is small.
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UndisclosedUndisclosed10 - 49Dublin, OH
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VentureTech Group, an IT managed services company, offer IT managed services and cloud consulting & SI. They were founded in 2018.
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UndisclosedUndisclosed50 - 249Columbus, OH
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Manifest Solutions is an IT strategy consulting company. Their team is located in Columbus, Ohio and focuses on IT strategy consulting and IT managed services.
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UndisclosedUndisclosed2 - 9Columbus, OH
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Sritech Global is an IT managed services company. The team is headquartered in Columbus, Ohio, and their services include IT managed services and BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9Grove City, OH
Services provided
ITSecureNow is a small Cybersecurity and IT managed services company located in Grove City, Ohio. Their services include Cybersecurity and IT managed services.
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UndisclosedUndisclosed2 - 9Westerville, OH
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Velocity IT is an IT managed services company. Their small team is headquartered in Westerville, Ohio. Their services include IT managed services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Lewis Center, OH
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Radiant Technology Group, Inc. Is a business intelligence company based in Lewis Center, Ohio. Their services include BI & big data consulting & SI and IT managed services.
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UndisclosedUndisclosed250 - 999Columbus, OH
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Cloud consulting & SI company Ventech Solutions was founded in 2001. The firm provides cloud consulting & SI and Cybersecurity, and is midsize.
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$1,000+< $25 / hr2 - 9Dublin, OH
Services provided
Founded in 2022, samarawell, a small AI Agents company, is in Dublin, Ohio. Their services include AI Agents and Artificial Intelligence.
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$1,000+< $25 / hr10 - 49Powell, OH
Services provided
Subsel Tech Solutions Private Limited is a cloud consulting & SI company. They provide cloud consulting & SI and IT managed services and were founded in 2022.
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UndisclosedUndisclosed10 - 49Worthington, OH
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R.DORSEY+ COMPANY is a software development firm based in Worthington, Ohio. Established in 1996, the team focuses on Custom Software Development and IT managed services.
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$10,000+$50 - $99 / hr250 - 999Delaware, OH
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Midsize HR Consulting company Incubit, is based in Delaware, Ohio and Berlin, Germany. The team specializes in HR Consulting and IT strategy consulting.
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$1,000+$200 - $300 / hr2 - 9Columbus, OH
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DeskFree, an IT managed services and Business Consulting company, was established in 2026. The team provides IT managed services and Business Consulting.
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List of the Top 8 Columbus IT MSPs
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UndisclosedUndisclosed50 - 249Serves Columbus, OH
Ability to deliver
31.7/40.016.8/20 Reviews7.6/10 Clients & Experience7.3/10 Market PresenceService focus
35% IT Managed Services65% Other -
$5,000+$150 - $199 / hr10 - 49Dublin, OH
Ability to deliver
24.4/40.017/20 Reviews0.4/10 Clients & Experience7/10 Market PresenceService focus
60% IT Managed Services40% Other -
UndisclosedUndisclosed1,000 - 9,999Worthington, OH
Ability to deliver
23.9/40.016.2/20 Reviews1/10 Clients & Experience6.7/10 Market PresenceService focus
25% IT Managed Services75% Other -
$1,000+< $25 / hr50 - 249Hilliard, OH
Ability to deliver
30.2/40.016.2/20 Reviews8.1/10 Clients & Experience6/10 Market PresenceService focus
10% IT Managed Services90% Other -
$1,000+$100 - $149 / hr10 - 49Columbus, OH
Ability to deliver
22.2/40.016.2/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
60% IT Managed Services40% Other -
$10,000+$200 - $300 / hr50 - 249Dublin, OH
Ability to deliver
23.9/40.016.2/20 Reviews0/10 Clients & Experience7.7/10 Market PresenceService focus
40% IT Managed Services60% Other -
$10,000+$100 - $149 / hr10 - 49Dublin, OH
Ability to deliver
29.3/40.015.8/20 Reviews7.8/10 Clients & Experience5.7/10 Market PresenceService focus
10% IT Managed Services90% Other -
$10,000+$50 - $99 / hr50 - 249Columbus, OH
Ability to deliver
26.8/40.020/20 Reviews1.4/10 Clients & Experience5.4/10 Market PresenceService focus
10% IT Managed Services90% Other -
$5,000+Undisclosed1,000 - 9,999Columbus, OH
Ability to deliver
13.4/40.00/20 Reviews3.4/10 Clients & Experience10/10 Market PresenceService focus
10% IT Managed Services90% Other -
UndisclosedUndisclosed10,000+Columbus, OH
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
20% IT Managed Services80% Other -
UndisclosedUndisclosed1,000 - 9,999Columbus, OH
Ability to deliver
5.9/40.00/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
25% IT Managed Services75% Other -
UndisclosedUndisclosed10 - 49Worthington, OH
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
60% IT Managed Services40% Other -
UndisclosedUndisclosed10 - 49Dublin, OH
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
50% IT Managed Services50% Other -
UndisclosedUndisclosed250 - 999Dublin, OH
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
25% IT Managed Services75% Other -
UndisclosedUndisclosed10 - 49Columbus, OH
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% IT Managed Services50% Other -
UndisclosedUndisclosed250 - 999Dublin, OH
Ability to deliver
6.3/40.00/20 Reviews0/10 Clients & Experience6.3/10 Market PresenceService focus
20% IT Managed Services80% Other -
UndisclosedUndisclosed2 - 9Gahanna, OH
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% IT Managed Services50% Other -
$1,000+$100 - $149 / hr10 - 49Worthington, OH
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
40% IT Managed Services60% Other -
$1,000+$150 - $199 / hr50 - 249Westerville, OH
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
30% IT Managed Services70% Other -
$5,000+$150 - $199 / hr10 - 49Dublin, OH
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
40% IT Managed Services60% Other -
$1,000+Undisclosed2 - 9Columbus, OH
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% IT Managed Services50% Other -
UndisclosedUndisclosed10 - 49Worthington, OH
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
30% IT Managed Services70% Other -
UndisclosedUndisclosed2 - 9New Albany, OH
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
35% IT Managed Services65% Other
Columbus IT Managed Services FAQs
Most Columbus MSPs charge $125 – $175 per user per month for fully managed plans. Project-based system upgrades typically range from $10,000 – $50,000, depending on factors such as scope and complexity.
Budget-friendly options exist for small offices—look for providers that offer à-la-carte monitoring or block-hour support. Don’t forget to request a detailed quote for your project to ensure transparent pricing and avoid unexpected fees.
Working with a local MSP means faster on-site support when hardware fails, no time-zone hassles, and a team that already understands regional compliance requirements such as Ohio’s data-privacy statutes. Columbus firms also tap into talent from OSU’s engineering programs and maintain relationships with area data centers, giving you access to robust infrastructure without leaving the 614.
Columbus is home to a vibrant and diverse group of businesses breathing life into its economy. It’s common to find experienced teams here supporting industries such as:
• Insurance and fintech (Nationwide, Huntington)
• Healthcare and biotech along the I-270 corridor
• Retail and e-commerce centered around Easton and Polaris
• Manufacturing and logistics in nearby Dublin and Hilliard
Many providers maintain HIPAA, PCI-DSS, and SOC 2 certifications to meet these sector needs.
Start by listing must-have services and specific technical requirements—i.e., 24/7 monitoring, cloud management, Microsoft 365 support, etc. After that, follow these four crucial steps:
- Review Clutch ratings and case studies for similar industries.
- Ask about average response times for clients inside I-270.
- Compare SLAs, escalation paths, and included security tools.
- Request a network assessment to gauge technical fit before signing.
Maximize the data-driven thought leader resources and filters available on Clutch to streamline your search. Narrow down your options to the top two or three firms, then schedule an interview to personally gauge compatibility.
• Reluctance to provide local references or on-site support details
• Vague SLAs that omit response-time guarantees
• Overreliance on remote teams without a Columbus-area field staff
• One-size-fits-all security packages instead of tailored risk assessments
• Pushy contract terms locking you in for 36+ months without performance outs
While some of these red flags may seem inconsequential at first, they can open the door for headaches and issues down the line. Make sure to identify and avoid these warning signs right away.