Name: TPx Communications
Address: 303 Colorado St., Suite 2075, Austin, United States, TX, 78701, US
Telephone: 866-447-2507
Price range: $100 - $149
Rating: 4.3

Your sidekick for smart IT

TPx is a leading managed services provider, redefining the way enterprises grow, compete and communicate.

Offering a full suite of managed IT, unified communications, network connectivity and security services, TPx has the experience and know-how to solve even the most complicated IT challenges.

TPx's team of experts help businesses:

simplify operations,
optimize networks,
improve productivity,
reduce costs,
and keep environments secure.

Min project size
$1,000+
Hourly rate
$100 - $149 / hr
Employees
250 - 999
Locations
Austin, TX
Year founded
Founded 1998
Languages
Timezones

Service Lines

IT Managed Services: 50%
Cybersecurity: 40%
Unified Communications Consulting & SI: 10%

Select Focus Area

Cybersecurity focus

Breach Detection & Incident Response: 40%
Digital Forensics & Auditing: 30%
Threat/Attack Simulations: 30%

Cybersecurity Technologies

SecureAuth: 20%
Auth0: 15%
JumpCloud: 15%
LogMeIn: 15%
OneLogin: 15%
ForgeRock: 10%
Okta: 10%

IT Managed Services Focus

Telecom: 30%
Network: 25%
Security: 25%
Disaster Recovery: 10%
Managed Software Application & Solutions: 10%

Unified Communications

Other messaging & collaboration: 100%

Industries

Business services: 15%
Financial services: 15%
Medical: 15%
Retail: 15%
Education: 10%
Legal: 10%
Manufacturing: 10%
Non-profit: 10%

Clients

Midmarket ($10M - $1B): 50%
Small Business (<$10M): 40%
Enterprise (>$1B): 10%

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate $100 - $149 /hr

Rating for cost 4.2 /5

What Clients Have Said

TPx Communications offers competitive pricing and good value for cost, with projects ranging from $400 monthly for phone services to $20,000 for larger installations. Clients appreciate the responsiveness and quality of service, often citing cost reductions and operational efficiency as key benefits.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 44 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

Learn more about SEO pricing

Select a service to see pricing information

TPx Communications Review Insights

Overall Review Rating

4.3

Quality 4.3
Schedule 4.2
Cost 4.2
Willing to Refer 4.3

Top Mentions

Review Highlights

Reliable and Stable Services

The reliability and stability of TPx Communications' services, particularly in internet and phone systems, are consistently praised. Clients report minimal downtime and issues, which is crucial for their operations.
Responsive and Effective Communication

Clients appreciate TPx Communications for their quick response times and effective communication. The team is noted for being available through various channels and promptly addressing client needs, contributing to successful project outcomes.
Comprehensive IT and Security Solutions

TPx Communications offers a wide range of IT and security services, including network management, cybersecurity, and phone system upgrades, often exceeding client expectations with their comprehensive solutions and expertise.
Proactive Problem Solving

TPx Communications is recognized for their proactive approach to problem-solving, often identifying potential issues before they occur and providing effective solutions to prevent disruptions.
Strong Project Management

TPx Communications generally delivers projects on time and within budget, with a strong project management team that ensures seamless implementation. However, there are instances where clients experienced delays or required escalations.
High-Quality Training and Support

The company provides high-quality training and support, especially in cybersecurity and technology adoption, which has helped clients improve their internal processes and security awareness.

Was this helpful?

TPx Communications Reviews

Submit a Review

Verified

All Filters

0 selected

Sort by

Application Management & Support Unified Communications Consulting & SI
$50,000 to $199,999
Dec. 2019 - Ongoing

0.5

Quality: 0.5

Schedule: 3.5

Cost: 0.5

Willing to Refer: 0.5

"The cost for value is unsatisfactory."

Apr 4, 2023

Dir of Communications & Operations, Commercial Finance Co

Anonymous

Business services
San Francisco, California
1-10 Employees
Online Review
Verified

TPx Communications has been hired to set up a unified office telephone system for a commercial finance company. They've also been tasked with integrating Salesforce to track sales calls and call volume.

TPx Communications delivered and installed the client's phone system on time, but the client has faced difficulty in managing the backend. The client has been unsatisfied with the results of the engagement and the team's subpar customer service.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director, Communications & Operations of (a/an) Business services

Describe what your company does in a single sentence.

Commercial FInance.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TPx Communications to accomplish?

Office phone system
Integrated call tracking system

SOLUTION

How did you find TPx Communications?

Other

Why did you select TPx Communications over others?

Other

Describe the scope of work in detail. Please include a summary of key deliverables.

Setting up a unified office telephone system; attempting to integrate into our CRM (Salesforce) to track sales calls/volume.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Phone system installed

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They initially delivered and installed our phone system on time. Post installation, communication and customer service has been a challenge.

What was your primary form of communication with TPx Communications?

Email or Messaging App

What did you find most impressive or unique about this company?

Not impressed. The cost for value is unsatisfactory; backend platform is convoluted and difficult to manage; customer service is below average.

Are there any areas for improvement or something TPx Communications could have done differently?

As a brand new operations manager, I felt taken advantage of in terms of lack of knowledge with previous and renewable contracts and was tricked into signing long term contract with higher pricing than competitors in same category. The contract and conversations were incredibly convoluted. Since signing, there has been zero communication or follow up, our attempt at tracking calls for sales failed as it required signing overe our cell phone numbers to TPX - which we were not willing to do.

RATINGS

1.0

Other Application Development
Less than $10,000
Mar. - Apr. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 4.5

"Their customer service was impressive."

Apr 4, 2023

Executive, Boatswain's Locker

Anonymous

Other industries
Costa Mesa, California
11-50 Employees
Online Review
Verified

TPx Communications provided Webex training for a marine engine and parts distributor. The training was required to implement the Webex product into the business model.

Thanks to TPx Communications, the client was able to use the product and incorporate it into their business model. The team delivered everything that was asked for and provided exceptional customer service. Overall, the client was highly pleased with their engagement.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am an executive of Boatswain's Locker

Describe what your company does in a single sentence.

Marine engine and parts distributor.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TPx Communications to accomplish?

We asked for training on the WebEx product

SOLUTION

How did you find TPx Communications?

Other

Why did you select TPx Communications over others?

High ratings
Pricing first our budget
Great culture fitG
ood value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

We were asking for additional training on the WebEx product so that we can have our employee's fully implementing this product into our business model.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are able to fully use the product.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They provided everything that asked for and needed.

What was your primary form of communication with TPx Communications?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their customer service was impressive.

Are there any areas for improvement or something TPx Communications could have done differently?

None

RATINGS

5.0

Unified Communications Consulting & SI
Confidential
Sep. - Dec. 2020

4.5

Quality: 5.0

Schedule: 4.0

Cost: 4.0

Willing to Refer: 4.0

"Everything works."

Apr 4, 2023

Operation Senior, Durable Medical Equipment Company

Anonymous

Other industries
Mount Pleasant, South Carolina
11-50 Employees
Online Review
Verified

TPx Communications was hired by a durable medical equipment company to set up a phone system for their business.

TPx Communications successfully completed the project. They communicated through virtual meetings. Overall, the client was satisfied with their work.

Unified Communications Consulting & SI
Confidential
Jan. - Apr. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"TPx Communications provides a lot of different services that meet our needs."

Apr 4, 2023

Executive, Claims Management Company

Anonymous

Other industries
Sacramento, California
201-500 Employees
Online Review
Verified

TPx Communications provided data and voice communications for a claims management company. The team also upgraded copper voice and data lines to a new unified communication X (UCX) platform.

The team from TPx Communications implemented new VoIP phones in a timely manner. The team worked quickly under deadlines and provided several services that met the client's needs. The teams met virtually and communicated via email or a messaging app.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am an executive of an insurance company.

Describe what your company does in a single sentence.

Third Party administration of liability and work comp claims.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TPx Communications to accomplish?

Data and Voice Communications
Secure private connections to all internal systems from all locations.

SOLUTION

How did you find TPx Communications?

Other

Why did you select TPx Communications over others?

Good value for cost
Other

Describe the scope of work in detail. Please include a summary of key deliverables.

Upgrading from copper lines of voice and data to a new UCX platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Implement new VoIP phones
Data and Voice operational

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project was delivered in a reasonable time based on the need to upgrade quickly due to deprecated copper lines.

What was your primary form of communication with TPx Communications?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

TPx Communications provides a lot of different services that meet our needs.

Are there any areas for improvement or something TPx Communications could have done differently?

Under the circumstances of the rush of the upgrade, probably not. A unique circumstance.

RATINGS

5.0

Cybersecurity IT Managed Services
Confidential
June 2022

4.5

Quality: 5.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 4.5

"They showed excellent communication in meetings and emails."

Apr 4, 2023

Project Leader, Manufacturing Company

Anonymous

Manufacturing
Santa Fe Springs, California
201-500 Employees
Online Review

TPx Communications was tasked with updating a manufacturing company's network security system by upgrading their firewall.

The client was satisfied with TPx Communications' services. They provided weekly reports that allowed the client to monitor their network closely. The team delivered on time and communicated smoothly through virtual meetings and emails. Customers can expect a team that's easy to understand.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Project Leader of (a/an) Manufacturing

Describe what your company does in a single sentence.

Export, Manufacturing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TPx Communications to accomplish?

Upgrade network security

SOLUTION

How did you find TPx Communications?

Other

Why did you select TPx Communications over others?

Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

upgrade our firewall to secure

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Get weekly reports that shows what is going on on our network

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Deliver on time and it was very smooth transition

What was your primary form of communication with TPx Communications?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They showed excellent communication in meetings and emails. Explanation was detailed and easy to understand.

Are there any areas for improvement or something TPx Communications could have done differently?

It took more time than we expected to start the project. We believe we could have started the project earlier.

RATINGS

4.5

Unified Communications Consulting & SI
Confidential
June - Dec. 2021

4.5

Quality: 4.5

Schedule: 4.5

Cost: 4.5

Willing to Refer: 5.0

"They provided great support."

Apr 4, 2023

General Manager, Industrial Communications

Anonymous

Telecommunications
Miami, Florida
51-200 Employees
Online Review
Verified

TPx Communications updated a wireless communication solutions company's phone system. They offered a VoIP phone system using the company's existing internet services and kept all phone numbers.

The engagement with TPx Communications led to reduced costs and more phone features, leaving the client satisfied. The team migrated the system seamlessly and collaborated well through meetings and emails. Customers can expect a supportive team.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the General Manager of (a/an) Telecommunications

Describe what your company does in a single sentence.

We offer 2 way radio equipment and services for Commercial and Public Safety organizations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TPx Communications to accomplish?

Update my phone system with a cost effective solution

SOLUTION

How did you find TPx Communications?

Referral, Other

Why did you select TPx Communications over others?

Good value for cost

What was the size of TPx Communications’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Provide a VoIP phone system at 3 company locations utilizing existing VoIP phones and make it seamless to the end user. Must use existing Internet services and keep all phones numbers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reduce costs
Seamless migration
Added features i.e. conference calling

Describe their project management. Did they deliver items on time? How did they respond to your needs?

TPX handled all the set up programing and cutover with little interaction from my team other than to gather the phones to be flashed over to their platform.

What was your primary form of communication with TPx Communications?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Easy of use and they provided great support.

Are there any areas for improvement or something TPx Communications could have done differently?

No, their support was very good and the cutover went smoothly due to their prework.

RATINGS

4.5

IT Managed Services
Confidential
May - July 2022

4.0

Quality: 4.0

Schedule: 4.0

Cost: 5.0

Willing to Refer: 4.0

"They helped us with anything we needed."

Apr 4, 2023

IT Manager, Door & Plywood Company

Anonymous

Retail
Garland, Texas
51-200 Employees
Online Review
Verified

TPx Communications updated a door and plywood company's phone system. After learning the client's goals, they integrated more features into the system.

TPx Communications delivered an upgraded phone system with more features, allowing the client to modify settings online. The team was timely and helpful. They collaborated seamlessly through meetings and emails. Their ability to resolve problems was noteworthy.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the IT Manager of (a/an) Retail

Describe what your company does in a single sentence.

We provide lumber, trim, and doors for builders and contractors around the Garland area.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TPx Communications to accomplish?

To upgrade our former phone system

SOLUTION

How did you find TPx Communications?

Referral

Why did you select TPx Communications over others?

Good value for cost

What was the size of TPx Communications’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I had to make sure the process of the upgrade went smoothly and resolved any issues in the scope of my ability.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Having more features with the phone system where we can change things online

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivered our items on time. They helped us with anything we needed.

What was your primary form of communication with TPx Communications?

In-Person Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The fact they did anything to fix any problems we had.

Are there any areas for improvement or something TPx Communications could have done differently?

Don't create so many email chains

RATINGS

4.0

IT Managed Services
Confidential
Jan. 2017 - Ongoing

4.5

Quality: 4.5

Schedule: 4.5

Cost: 4.0

Willing to Refer: 3.5

"They are true professionals."

Apr 4, 2023

IT Consultant, Car Dealership Company

Anonymous

Other industries
Fullerton, California
51-200 Employees
Online Review

TPx Communications provides IT services for a car dealership company. They assist the company with their migration to the VoIP system and offer continuous IT support.

The company's VoIP system remains operational, thanks to TPx Communications. They deliver professional services on time and collaborate well through meetings and email. Their knowledge of ISP makes them a reliable partner.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the IT Consultant of (a/an) Transportation

Describe what your company does in a single sentence.

Car Dealership

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TPx Communications to accomplish?

ISP, Voice

SOLUTION

How did you find TPx Communications?

Referral

Why did you select TPx Communications over others?

Other

What was the size of TPx Communications’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Assist with migration to VoIP & managed services

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

VoIP system operational

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are true professionals, met deadlines

What was your primary form of communication with TPx Communications?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Familiarity with ISP

Are there any areas for improvement or something TPx Communications could have done differently?

No it was acceptable

RATINGS

4.5

Unified Communications Consulting & SI
Confidential
Nov. - Dec. 2022

2.0

Quality: 2.5

Schedule: 2.5

Cost: 3.0

Willing to Refer: 2.0

"They needed to understand the customers' processes."

Apr 4, 2023

Director of Operations, Bakery Equipment Distributor

Anonymous

Other industries
Hicksville, New York
11-50 Employees
Online Review
Verified

TPx Communications provided IT services for a bakery equipment distributor. They were tasked with updating their existing phone system to Cisco and setting up their phone directory programming.

The phone system was updated and operational; however, the timeline took longer than expected. The team could do better in understanding the customers' requirements. Overall, the client found TPx Communications' services unsatisfactory.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Directory of Operations of (a/an) Other industries

Describe what your company does in a single sentence.

Bakery Equipment Distributors

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TPx Communications to accomplish?

Replace existing phone system

SOLUTION

How did you find TPx Communications?

Referral

Why did you select TPx Communications over others?

Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Updated existing phone system to Cisco. Setup all phone directory programming and hunt groups.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Phone system is up and running

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Implementation was extremely unsatisfactory. It took 1-1/2 months to get all the kinks worked out.

What was your primary form of communication with TPx Communications?

Virtual Meeting

What did you find most impressive or unique about this company?

Nothing special.

Are there any areas for improvement or something TPx Communications could have done differently?

They needed to understand the customers' processes and requirements prior to quotation and implementation. Way to much was left uncommunicated.

RATINGS

2.0

Call Center Services
Less than $10,000
July - Sep. 2021

4.0

Quality: 4.0

Schedule: 5.0

Cost: 4.0

Willing to Refer: 3.5

"All things were delivered on time."

Apr 4, 2023

VP, PowerBass USA. Inc.

Erik Harbour

Other industries
Ontario, California
11-50 Employees
Online Review
Verified

TPx Communications was hired by a car audio product manufacturer to transfer their phone system to fiber. The team was also tasked to check if all lines were working and to resolve outgoing call quality issues.

Thanks to TPx Communications, the phone system was up and running on time. Additionally, transferred-out calls were clear, and the overall costs were reduced. Throughout the engagement, they communicated with the client through email and a messaging app.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Vice President of PowerBass USA. Inc.

Describe what your company does in a single sentence.

We manufacture and sell car audio electronic products around the globe.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TPx Communications to accomplish?

Internal Phone system
Outgoing call quality from transfers

SOLUTION

How did you find TPx Communications?

Other

Why did you select TPx Communications over others?

Other

What was the size of TPx Communications’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Transfer our phone system over to fiber from the old lines and check to see that all lines are working 100% with outgoing call quality issues resolved when forwarded lines are in use.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

phone system up and running
transferred out calls working and clear
costs decreased

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All things were delivered on time.

What was your primary form of communication with TPx Communications?

Email or Messaging App

What did you find most impressive or unique about this company?

Nothing stands out too much

Are there any areas for improvement or something TPx Communications could have done differently?

the sales rep seemed to not know enough to service us properly we had to get higher up staff involved to help with billing issues

RATINGS

4.0

Showing 41-50 of 72 Reviews

Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

Learn More

Verified Client Reviews: 62

Overall Review Rating: 4.3

Source: Clutch

Last Updated: March 4, 2026

Business Entity

Business Entity Name	U.S. TelePacific Corp.
Source	Delaware Division of Corporations
Jurisdiction of Formation	Delaware
Date of Formation	February 19, 2021
Status	Active
Last Updated	June 17, 2022
ID	5177125

Credit Report Results

International Credit Risk Assessment	Low Risk
Source	Creditsafe
Last Updated	October 3, 2024

Learn More About The Clutch Verification Process

Locations (7)

303 Colorado St., Suite 2075 Austin, TX, United States 78701

50 - 75

Contact TPx Communications

If you’re not seeing exactly what you need here, send this company a custom message. You can talk about your project needs, price, and timeline to get started on your project.

Get connected to see updates from TPx Communications like new case studies, latest reviews, their latest masterpieces in their portfolio, delivered straight to you.

Mainstream Networks

(1)

Christopher Peterson

Additional Connections

(4)

TPx Communications

Your sidekick for smart IT

1 Language that we service

3 Timezones that we service

7 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Reviews

TPx Communications Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Reliable and Stable Services

Responsive and Effective Communication

Comprehensive IT and Security Solutions

Proactive Problem Solving

Strong Project Management

High-Quality Training and Support

Reviews mentioning:

TPx Communications Reviews

Office Telephone System for Commercial Finance Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Webex Training for Marine Engine & Parts Distributor

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Phone System Installation for Durable Medical Equipment Co

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Cybersecurity & IT Services for Claims Management Co

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Security Upgrade for Manufacturing Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Phone System Update for Wireless Communication Solutions Co

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Phone System Upgrade for Door & Plywood Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT Services for Car Dealership Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

IT Services for Bakery Equipment Distributor

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS