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Top IT Managed Service Providers in Akron

Akron’s business community—home to Goodyear, FirstEnergy, and startups spun out of The University of Akron—relies on dependable technology to compete. Managed service providers (MSPs) keep that tech humming by monitoring networks, patching security holes, and supporting end-users around the clock.

Clutch makes it easy to find an Akron MSP you can trust: every profile includes verified client reviews, detailed service lines, and transparent pricing data gathered through our rigorous vetting process. Use Clutch’s filters to narrow providers by budget, industry focus, or team size, and connect with partners who already understand Northeast Ohio’s business climate.

Helpful internal resources:

Top IT Managed Service Providers

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Healthcare-Focused MSPs

Ratings Updated: December 25, 2025
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Akron IT Managed Services FAQs

  • Vague SLAs with “best effort” language
  • One-size-fits-all pricing that ignores your user count or compliance needs
  • Pushy hardware resale quotas
  • Limited documentation or reluctance to share runbooks
  • No local technicians—remote-only “Akron” office addresses can mask out-of-state teams

It’s important to make sure you don’t overlook any of these red flags to spare yourself from possible headaches and issues in the future.

Local MSPs know the regional business landscape and can have a technician on-site within minutes if a server fails. They’re familiar with Ohio data-privacy laws and have relationships with area ISPs, which speeds up escalations.

For manufacturers in the Rubber Capital or nonprofits near downtown, that hometown responsiveness often outweighs the slight price premium over overseas support desks.

According to recently gathered Clutch pricing data, most Akron-based MSPs offer tiered monthly retainers:

  • Basic monitoring and ticketing: $1,500 – $3,000 per month
  • Fully managed infrastructure: $3,000 – $7,000 per month
  • Enterprise-level co-managed IT: $8,000+ per month

Hourly emergency rates typically range from $150– $225. Costs scale with user count, device complexity, and compliance requirements (e.g., HIPAA, PCI-DSS).

While many firms are generalists, Akron providers often specialize in:

  • Manufacturing and logistics (legacy OT systems)
  • Healthcare practices and hospitals
  • Professional services (law, accounting)
  • Education and research linked to The University of Akron
  • Nonprofits and local government agencies

  1. Define your business’ technical needs and goals—i.e., 24/7 help desk, cloud migration, cybersecurity, or all-inclusive?
  2. Check Clutch reviews for use cases similar to yours.
  3. Request service-level agreements (SLAs) that guarantee response times.
  4. Ask about toolsets—do they use industry-standard RMM and SIEM platforms?
  5. Verify local staffing levels to ensure on-site support is truly available.

Narrow down your options by leveraging the data-driven resources and filters available on Clutch. Find the right team for your project by thoroughly reviewing their case studies and assessing their track record.

Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.