Top Call Center Services & Voice Services in Barcelona

Ratings Updated: February 9, 2026

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5 Leaders 15 Contenders

21 Companies

Country: Spain

City: Barcelona

List of the Top Barcelona Call Center Companies & Voice Services

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Featured

What are Featured Providers?
SupportYourApp

4.9 76 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Barcelona, Spain

Services provided

25% Call Center Services

55% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

5% Data Annotation Services

SupportYourApp is a professional Contact Center Services provider specializing in comprehensive Customer Support Services, including 24/7 Inbound and Outbound Call Center operations. Across various reviews, their commitment to flexibility, scalability, and high-quality service delivery is consistently praised. Approximately 90% of reviewers highlight their proactive communication and value for cost, underscoring their adeptness in managing diverse telephonic support needs efficiently.

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Reviews mention Hard working
Clients consistently highlight the hardworking nature of SupportYourApp's team. One client noted, 'Every member of the team is hardworking and great at their job,' emphasizing their dedication and positive work culture. Another client praised the team's commitment during challenging circumstances, stating that representatives worked through the Russian invasion without downtime, showcasing their resilience and dedication. Overall, the sentiment reflects a strong appreciation for the team's work ethic and responsiveness.

Customer Support Services for Team Building Platform

5.0 Nov 15, 2022

Every member of the team is hardworking and great at their job, but also really fun! We have monthly meetings to give updates and spend time together.
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Sales & Customer Support for Automation Company

5.0 Jan 23, 2026

Company is Kyiv based, and my team worked through the Russian invasion without downtime, and I'd chat with reps who were working in the dark on hotspots while rockets and helicopters were flying overhead. Serious kudos and dedication! Excellent quality of candidates from so many different countries - they're sharp, hardworking, responsive, and communicate well.
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11 of 11 reviews are 5 stars

1 new review for Call Center Services services

$200,000 – $999,999 avg. project cost

Reviewed 11 times in the past 6 months
Over the past six months, SupportYourApp has garnered positive feedback for its dedicated and responsive customer support teams. Clients praised their ability to maintain high service standards, with one noting, 'timely issue resolution' and another highlighting 'improved customer satisfaction scores.' The team's professionalism and adaptability were consistently commended, especially during challenging circumstances. Areas for improvement include enhancing proactivity in suggesting workflow optimizations, as noted by a client. Overall, the sentiment reflects strong client satisfaction and effective collaboration.
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29 of 32 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Technical Support for Analytics Platform
5.0 — SupportYourApp provides ongoing L2 and L3 phone and email technical support for an analytics platform. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) Less than $10,000 (5) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback on SupportYourApp highlights consistent satisfaction with the company's pricing and value for money. Many clients emphasized that SupportYourApp's pricing fits their budgets while delivering high-quality service. For instance, a COO noted that SupportYourApp offered 'good value for cost,' while a CMO praised their 'timely responses' and 'great culture fit.' Overall, the sentiment reflects that clients appreciate the effective service provided relative to the cost, making SupportYourApp a preferred choice for many businesses.
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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Barcelona, Spain

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Flexible
The overall sentiment regarding flexibility in client feedback is overwhelmingly positive. Clients highlight Hugo's ability to adapt to changing needs and deliver on time, facilitating seamless communication and collaboration. For instance, one client noted, "Hugo's remarkable grasp of our company culture" and their "dedication to our specific requirements was evident in their personalized approach and flexible solutions." Another client emphasized their "flexibility and dependability," underscoring the company's commitment to meeting diverse client demands effectively.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.
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Customer Support for IT Company

5.0 Aug 24, 2023

The Hugo team is pretty flexible so it’s not hard to connect. Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness. Every month we can adapt our plan. Multichannel Communication: Leveraging Slack, email, and monthly meetings, they ensure seamless collaboration and updates.
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Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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Valoris Center

4.9 13 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Barcelona, Spain

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.

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6 of 8 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Retail Company
4.5 — Valoris Center provides call center services for a retail company. The team handles customer complaints and feedback and dispatches them to the right departments to provide solutions. Read more
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Industry Experience

Valoris Center has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, and Business Services. Clients commend their customer-centric approach, high service standards, and flexible solutions. In Financial Services, they excelled in customer satisfaction and efficient service delivery, achieving high satisfaction rates. In eCommerce, their appointment setting demonstrated strong engagement. Overall, Valoris Center is particularly well-suited for organizations seeking robust customer support and operational efficiency in dynamic environments.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail

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Romania (8) Austria (1) Croatia (1) Russia (1)

This provider is fluent in 12 languages:

English

Spanish

Russian

German

French

Italian

Romanian

Serbian

Slovenian

Bulgarian

Dutch

Polish

Beograd, Serbia

7 Brankova
Beograd, Serbia 11000
41 - 49

+38 111 321 68 81

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TDCX

4.8 12 reviews

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Verified

$100,000+

Undisclosed

10,000+

Sant Adrià de Besòs, Spain

Services provided

10% Call Center Services

50% Customer Service Outsourcing

20% Sales Outsourcing +2 services

10% Business Consulting

10% Content Moderation Services

TDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.

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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Sant Adrià de Besòs, Spain

Carrer Joan Miró 21, Barcelona, 08005, Spain
Sant Adrià de Besòs, Spain 08930
751 - 1000

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Vparagon

5.0 1 review

$1,000+

$25 - $49 / hr

10 - 49

Sabadell, Spain

Services provided

75% Sales Outsourcing

25% Business Consulting

Vparagon is a sales consultancy firm specializing in advising companies on advanced sales techniques and lead generation strategies. Clients praise their straightforward approach and extensive sales knowledge, with 100% positive feedback highlighting their ability to improve customer outreach and conversion rates effectively. Their expertise in utilizing tools like Sales Navigator is notably impressive.

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Industry Experience

Vparagon has demonstrated expertise primarily in the software industry, particularly in enhancing sales strategies and lead generation techniques. Feedback underscores their deep knowledge and practical coaching, leading to improved sales effectiveness for clients. The overall sentiment is highly positive, highlighting their straightforward communication and experienced team. Potential clients in the software sector seeking to enhance their sales capabilities and optimize lead generation processes would find Vparagon to be a suitable partner.
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Software

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Vparagon's pricing, emphasizing the company's value for money. One CEO noted their straightforward approach and impressive expertise, stating that the investment led to significantly improved sales conversion rates. Another client highlighted the deep knowledge provided by Vparagon, which exceeded typical expectations. Overall, feedback indicates that clients feel they receive substantial value relative to the costs incurred, reinforcing the company's reputation for delivering effective solutions.
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Significo

5.0 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Barcelona, Spain

Services provided

40% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

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Reviews mention Great team
Client feedback consistently highlights Significo as a 'great team' characterized by their expertise, passion, and strong cultural alignment. One client noted their readiness and proactive approach, stating they are 'truly masters of their craft.' The team effectively increased customer satisfaction and resolved inquiries efficiently, demonstrating a commitment to client needs. Overall, the sentiment reflects high satisfaction with Significo's performance and dedication to delivering exceptional support.

Customer Support Services for Car Dealer

5.0 Dec 6, 2023

Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. They deliver everything up front with encouragement and motivation to get started. They are truly masters of their craft.
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3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
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Industry Experience

Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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Callpalooza

4.8 6 reviews

$1,000+

< $25 / hr

2 - 9

Barcelona, Spain

Services provided

65% Sales Outsourcing

20% Email Marketing

10% Search Engine Optimization +1 service

5% Content Marketing

Callpalooza is a lead generation and sales development company known for its effective B2B lead sourcing and outreach services. They have consistently received positive feedback, with over 90% of reviewers praising their timely communication and cultural alignment. Customers commend their project management and value for money, with particular emphasis on their ability to adapt strategies to meet client needs.

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Reviews mention Timely
Overall sentiment regarding Callpalooza's timeliness is highly positive, with clients consistently noting their prompt communication and adherence to deadlines. One CEO praised their 'always fast communication' and timely delivery of high-quality work, while a VP highlighted their ability to deliver outreach beyond expectations and maintain punctuality. Another client emphasized their responsiveness and on-time project completion, reinforcing the impression of reliability and efficiency across various projects.

Lead Generation & Outbound Sales for Online Marketing Co

5.0 Nov 21, 2023

Always fast communication - even on weekends and in the evening. Everything we discussed was always delivered on time and with very good quality. Very pleasant communication.
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Digital Strategy & SEO for Employee Gamification Platform

5.0 Jun 1, 2023

The project management is great! They always are on time (even when our team isn't) and are quick to respond and react. Working with Callpalooza has been a positive experience compared to the previous companies we've tried.
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Appointment Setting for Digital Performance Platform

4.5 May 29, 2023

They were very responsive, and they delivered work on time.
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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Callpalooza's competitive pricing and strong value for money. For instance, the Managing Director of Crest Trade Services noted that Callpalooza's pricing fit their budget and provided great value for the cost. Similarly, the CEO of Amaseo GmbH emphasized the affordability and alignment of Callpalooza's services with their financial expectations. Overall, sentiment around the company's pricing is positive, with multiple clients expressing satisfaction with the cost relative to the quality of service received.
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Germany (1) Switzerland (1) United Arab Emirates (1) United States (1)

Barcelona, Spain

Carrer de Cristóbal de Moura
Barcelona, Spain 08019
2 - 5

+34647179545

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S2M-group

4.7 11 reviews

$10,000+

$25 - $49 / hr

50 - 249

Barcelona, Spain

Services provided

65% Sales Outsourcing

25% Marketing Strategy

10% Other Marketing

S2M-group is a B2B lead generation and account-based marketing company, known for its ability to generate high-quality leads and foster strong partnerships with its clients. Across multiple reviews, 100% of clients commend S2M-group for their proactive communication and strategic approach. With a team of 2-5 employees, they consistently deliver timely results and adapt strategies to meet evolving client needs, although some variability in monthly leads is noted.

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Reviews mention Well-organized projects
Clients have consistently praised S2M-group for their well-organized project management. One client noted that items were delivered on time and that the structured kick-off required minimal input, demonstrating effective planning. Regular updates and thorough reporting were highlighted as significant strengths, providing valuable insights into project activities. Overall, the sentiment reflects a strong appreciation for S2M-group's ability to adapt strategies and maintain alignment with client goals throughout the project.

Marketing Strategy for IT Services Company

5.0 May 10, 2023

Items were delivered on time and there was timely updates. Little input was required during kick-off due to its structured nature, and they were always flexible with adapting strategies based on evolving needs. Moreover, their reporting was thorough and provided good insights into their activities.
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Industry Experience

S2M-group has demonstrated strong expertise in industries including Media, Food & Beverages, Software, IT Services, and Telecommunications. Clients commend their lead generation capabilities, high-quality qualification processes, and proactive communication. Overall sentiment is positive, particularly in the Software and IT Services sectors, where they have significantly contributed to client growth and market awareness. Potential clients in these industries can expect tailored, results-driven partnership.
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Media Food & Beverages Software IT Services Other Industry Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlighted S2M-group's strong value for money, noting their effective lead generation services and high-quality results. One client emphasized that S2M provided 'good value for cost,' while another remarked on their 'great culture fit' and alignment with client values. Overall, feedback reflects satisfaction with the pricing structure, suggesting that S2M-group delivers significant returns on investment through proactive engagement and tailored strategies.
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Singapore (2) Spain (2) United States (2) Australia (1) Germany (1)
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Mutare

5.0 4 reviews

$1,000+

Undisclosed

2 - 9

Barcelona, Spain

Services provided

30% Conversion Optimization

25% Sales Outsourcing

20% Email Marketing +3 services

10% Digital Strategy

10% Social Media Marketing

5% Content Marketing

Mutare is a marketing and lead generation company that specializes in LinkedIn and email outreach, social media management, and direct marketing services. Across their reviews, 100% of clients expressed satisfaction with their creativity, commitment, and effective communication. However, a small percentage suggested improvements in diversifying outreach platforms and increasing team redundancy. Overall, Mutare is praised for meeting deadlines and maintaining transparency in their projects.

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Reviews mention Reasonable pricing
Clients have expressed satisfaction with Mutare's reasonable pricing, noting the investment of $10,000–$15,000 per month as justifiable given the value received. One client highlighted that Mutare delivers on time and on budget, reinforcing their perception of affordability. Overall, sentiment towards pricing is positive, with clients feeling they receive quality service relative to their financial commitment.

Outreach Marketing for Outsourcing & Offshoring Consultancy

5.0 Dec 20, 2022

They deliver on time and on budget. Our communication is good; we meet once a week to go through all the relevant topics, and they’re responsive.
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More responsive than most other service providers

Mutare is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Miami, Florida (1) Dallas, Texas (1) New York City, New York (1) Los Angeles, California (1)

Barcelona, Spain

Carrer de Parcerisa 27
Barcelona, Spain 08014
2 - 5

+34695863455

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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Barcelona, Spain

Services provided

23% Call Center Services

33% Customer Service Outsourcing

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Barcelona, Spain

Av. Diagonal 197
Barcelona, Spain 08018
More than 5k

+34 93 400 5000

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ColdIQ

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Barcelona, Spain

Services provided

100% Sales Outsourcing

Founded in 2020, ColdIQ is a Sales Outsourcing company. The team focuses on Sales Outsourcing.
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Essentiel Outsourcing S.L

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Barcelona, Spain

Services provided

30% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing +2 services

10% Back Office Outsourcing

10% Recruitment Process Outsourcing

Essentiel Outsourcing S.L, an answering service company, was launched in 2018. The team offers Call Center Services and Customer Service Outsourcing.
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Releasy Customer Management

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Barcelona, Spain

Services provided

40% Call Center Services

20% AI Development

20% Customer Service Outsourcing +1 service

20% Sales Outsourcing

Established in 2007, Releasy Customer Management is a midsize call center company. Their services include Call Center Services and Artificial Intelligence.
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Barcelona, Spain

World Trade Center
Barcelona, Spain 08039
21 - 30

+34.935.435.510

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Cronuts Digital

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Barcelona, Spain

Services provided

20% Digital Strategy

20% Sales Outsourcing

20% Social Media Marketing +2 services

20% UX/UI Design

20% Web Design

Small Digital Strategy company Cronuts Digital, is located in Barcelona, Spain. The team provides Digital Strategy and Social Media Marketing.
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High Remark

Not yet reviewed

Undisclosed

$25 - $49 / hr

10 - 49

Sant Joan Despí, Spain

Services provided

20% Call Center Services

40% Market Research

20% Business Consulting +1 service

20% Customer Service Outsourcing

Launched in 2010, High Remark, a small Market Research company, is headquartered in Sant Joan Despí, Spain and Madrid, Spain. Their services include Market Research and Business Consulting.
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Lead2b

Not yet reviewed

$10,000+

$25 - $49 / hr

10 - 49

Corró d'Avall, Spain

Services provided

20% Call Center Services

40% Business Consulting

40% Customer Service Outsourcing

Lead2b, a small Business Consulting company, is in Corró d'Avall, Spain. Their services include Business Consulting and Customer Service Outsourcing.
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Akepa

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Barcelona, Spain

Services provided

10% Call Center Services

20% Fractional CMO Services

10% Advertising +6 services

10% BI & Big Data Consulting & SI

10% Business Valuation Services

10% Content Marketing

10% Digital Strategy

10% Pay Per Click

10% Social Media Marketing

Small Fractional CMO Services company Akepa, is based in Barcelona, Spain. Their services include Fractional CMO Services and Advertising.
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Convertiam

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Santa Coloma de Gramenet, Spain

Services provided

25% Pay Per Click

25% Search Engine Optimization

25% Social Media Marketing +2 services

15% Conversion Optimization

10% Sales Outsourcing

Launched in 2015, Convertiam is a social media marketing agency. In Santa Coloma de Gramenet, Spain, the team provides Social Media Marketing and Search Engine Optimization.
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CPM International

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Barcelona, Spain

Services provided

60% Call Center Services

40% Customer Service Outsourcing

CPM International is a Barcelona, Spain-based call center company. They offer Call Center Services and Customer Service Outsourcing and were established in 2004.
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Newco

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Barcelona, Spain

Services provided

50% Call Center Services

30% Customer Service Outsourcing

20% Business Consulting

Newco , an answering service company, was launched in 2010. The team provides Call Center Services and Customer Service Outsourcing.
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SELLBYTEL

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Barcelona, Spain

Services provided

30% Call Center Services

20% Business Consulting

20% Recruiting +2 services

20% Sales Outsourcing

10% Customer Service Outsourcing

SELLBYTEL, a call center, is in Barcelona, Spain. The team focuses on Call Center Services and Business Consulting.
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CALLgest

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Barcelona, Spain

Services provided

50% Call Center Services

50% Customer Service Outsourcing

CALLgest is a call center and Customer Service Outsourcing company. Their midsize team is in Barcelona, Spain. Their services include Call Center Services and Customer Service Outsourcing.
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TRIA HORA

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Manlleu, Spain

Services provided

100% Call Center Services

Headquartered in Manlleu, Spain, TRIA HORA is a small call center company. Their services include Call Center Services.
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Tick Translations

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Barcelona, Spain

Services provided

25% Call Center Services

50% Translation

25% Transcription

Tick Translations, a Translation company, was established in 2009. The small team provides Translation and Call Center Services.
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Merit Consulting

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Barcelona, Spain

Services provided

20% Call Center Services

30% Corporate Training & Coaching

20% HR Consulting +2 services

15% HR Outsourcing

15% Staffing

Merit Consulting is a Corporate Training & Coaching company. They are located in Barcelona, Spain and have small team. Their team specializes in Corporate Training & Coaching and Call Center
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 TDCX

2 Vparagon

3 Callpalooza

4 S2M-group

5 Mutare

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 5 Barcelona Call Center Companies & Voice Services

TDCX

$100,000+

Undisclosed

10,000+

Singapore, Singapore

Ability to deliver

29.4/40.0

15.8/20 Reviews

4.5/10 Clients & Experience

9.1/10 Market Presence

Service focus

10% Call Center Services

20% Sales Outsourcing

70% Other

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Vparagon

$1,000+

$25 - $49 / hr

10 - 49

Sabadell, Spain

Ability to deliver

27/40.0

16.2/20 Reviews

5.6/10 Clients & Experience

5.2/10 Market Presence

Service focus

75% Sales Outsourcing

25% Other

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Callpalooza

$1,000+

< $25 / hr

2 - 9

London, England

Ability to deliver

25.9/40.0

15.8/20 Reviews

6.1/10 Clients & Experience

4/10 Market Presence

Service focus

65% Sales Outsourcing

35% Other

View Profile Visit Website
S2M-group

$10,000+

$25 - $49 / hr

50 - 249

Barcelona, Spain

Ability to deliver

24.9/40.0

16.4/20 Reviews

3/10 Clients & Experience

5.5/10 Market Presence

Service focus

65% Sales Outsourcing

35% Other

View Profile Visit Website
Mutare

$1,000+

Undisclosed

2 - 9

Middletown, DE

Ability to deliver

30.8/40.0

16.2/20 Reviews

8.1/10 Clients & Experience

6.5/10 Market Presence

Service focus

25% Sales Outsourcing

75% Other

View Profile Visit Website
Webhelp

Undisclosed

Undisclosed

10,000+

Paris, France

Ability to deliver

7.2/40.0

0/20 Reviews

0/10 Clients & Experience

7.2/10 Market Presence

Service focus

23% Call Center Services

15% Sales Outsourcing

62% Other

View Profile Visit Website
ColdIQ

$5,000+

$100 - $149 / hr

2 - 9

Barcelona, Spain

Ability to deliver

7.2/40.0

0/20 Reviews

2.1/10 Clients & Experience

5.2/10 Market Presence

Service focus

100% Sales Outsourcing

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Essentiel Outsourcing S.L

Undisclosed

< $25 / hr

50 - 249

Barcelona, Spain

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

30% Call Center Services

25% Sales Outsourcing

45% Other

View Profile Visit Website
Releasy Customer Management

Undisclosed

Undisclosed

250 - 999

Solna, Sweden

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

40% Call Center Services

20% Sales Outsourcing

40% Other

View Profile Visit Website
Cronuts Digital

$1,000+

$25 - $49 / hr

10 - 49

Barcelona, Spain

Ability to deliver

5.5/40.0

0/20 Reviews

0/10 Clients & Experience

5.5/10 Market Presence

Service focus

20% Sales Outsourcing

80% Other

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High Remark

Undisclosed

$25 - $49 / hr

10 - 49

Sant Joan Despí, Spain

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

20% Call Center Services

80% Other

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Lead2b

$10,000+

$25 - $49 / hr

10 - 49

Corró d'Avall, Spain

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

20% Call Center Services

80% Other

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Akepa

Undisclosed

Undisclosed

2 - 9

Barcelona, Spain

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

10% Call Center Services

90% Other

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Convertiam

Undisclosed

Undisclosed

2 - 9

Santa Coloma de Gramenet, Spain

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

10% Sales Outsourcing

90% Other

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CPM International

$1,000+

< $25 / hr

250 - 999

Barcelona, Spain

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

60% Call Center Services

40% Other

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Newco

$1,000+

< $25 / hr

250 - 999

Barcelona, Spain

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Call Center Services

50% Other

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SELLBYTEL

$1,000+

< $25 / hr

1,000 - 9,999

Barcelona, Spain

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

30% Call Center Services

20% Sales Outsourcing

50% Other

View Profile Visit Website
CALLgest

Undisclosed

Undisclosed

50 - 249

Barcelona, Spain

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Call Center Services

50% Other

View Profile Visit Website
TRIA HORA

Undisclosed

Undisclosed

2 - 9

Manlleu, Spain

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Call Center Services

View Profile Visit Website
Tick Translations

Undisclosed

Undisclosed

10 - 49

Barcelona, Spain

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

25% Call Center Services

75% Other

View Profile Visit Website

Latest Call Centers Articles

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How to Build a Budget for Call Center Services [With Template]

Updated December 3, 2025

Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center Budget Template

Guide to Call Center Outsourcing

Updated December 18, 2024

Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing

How To Hire a Call Center in 4 Steps

Updated December 18, 2024

Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center Outsourcing

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Why Trust Clutch

List of the Top 5 Barcelona Call Center Companies & Voice Services

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How to Build a Budget for Call Center Services [With Template]

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