Top Call Center Services & Voice Services in Barcelona

Ratings Updated: April 10, 2026

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5 Leaders 15 Contenders

22 Companies

Country: Spain

City: Barcelona

List of the Top Barcelona Call Center Companies & Voice Services

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What are Featured Providers?
Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves Barcelona, Spain

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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Reviews mention Great project management
Clients consistently commend Simply Contact for their exceptional project management capabilities. Feedback highlights their timely delivery and responsiveness to client needs, with one CEO noting they 'managed the project well, delivering everything on time as promised.' Another client emphasized their 'outstanding project management,' noting the team's adaptability and clear communication, which made the process 'smooth and stress-free.' Overall, the sentiment reflects high satisfaction with their organizational skills and commitment to client success.

Inbound Customer Support Services for EdTech Company

5.0 Apr 5, 2024

Simply Contact's project management was outstanding. They always delivered on time and were very responsive to our needs, quickly adapting their strategies to fit our requirements. Their communication was clear, ensuring we were always up-to-date.
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Back Office & Customer Service for App Optimization Agency

5.0 Feb 23, 2024

Simply Contact did an excellent job managing the project. They always finished work on time and quickly responded whenever we needed them. They trained their team fast and got the project up and running without any drop in quality.
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Customer Service Outsourcing for CRM Consulting Company

5.0 Dec 8, 2023

Simply Contact did an excellent job managing our project. They always met deadlines and paid close attention to our requirements. We were always in close contact, and we particularly appreciated the professional approach of their manager, Anna.
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Customer Support Services for Email Deliverability Platform

5.0 Nov 28, 2023

Simply Contact was great at managing the project. They met all the deadlines and kept us updated regularly. They were always ready to respond to our needs and kept the communication clear and effective.
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Customer Service Outsourcing for Data Analytics Company

5.0 Oct 16, 2023

Simply Contact exhibited exemplary project management skills. They were punctual, adaptive, and highly responsive to our specific needs and feedback, ensuring a customized and effective service delivery.
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Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

This provider is fluent in 11 languages:

English

Spanish

Arabic

Russian

German

French

Italian

Polish

Ukrainian

Romanian

Dutch

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Barcelona, Spain

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Great team
Clients consistently praise Hugo for their exceptional team, highlighting their effective communication, timely execution, and adaptability. One client noted that Hugo's ability to assemble a proficient team of customer support specialists greatly enhanced their operations. The overall sentiment reflects a strong appreciation for Hugo's commitment to transforming customer support and their role as a strategic partner, demonstrating that they are more than just a service provider.

Customer Support for FinTech Organization

5.0 Aug 23, 2023

Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance. Their dedication to delivering precise and influential customer support was evident in the caliber of support specialists they curated.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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Valoris Center

4.9 14 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Barcelona, Spain

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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1 of 2 reviews are 5 stars

2 new reviews for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
In the past six months, clients have praised Valoris Center for their proactive support and flexibility in addressing business needs. The head of CRM at PENNY Romania highlighted their impressive response rates and adaptability, while the Quality Manager at BRT SPA commended their punctuality and excellent team performance. Overall, the sentiment is highly positive, with clients appreciating the value for cost and alignment with company culture, though minor improvements in ticket distribution were suggested.
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7 of 9 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Outsourcing for Freight Transportation Co
5.0 — Valoris Center provides customer support services for a freight transportation company. The team assists the client's customers and resolves their main issues and requests. Read more
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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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View projects from:

Romania (8) Austria (1) Croatia (1) Italy (1) Russia (1)

This provider is fluent in 12 languages:

English

Spanish

Russian

German

French

Italian

Romanian

Serbian

Slovenian

Bulgarian

Dutch

Polish

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Significo

5.0 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Barcelona, Spain

Services provided

40% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

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Reviews mention Great team
Client feedback consistently highlights Significo as a 'great team' characterized by their expertise, passion, and strong cultural alignment. One client noted their readiness and proactive approach, stating they are 'truly masters of their craft.' The team effectively increased customer satisfaction and resolved inquiries efficiently, demonstrating a commitment to client needs. Overall, the sentiment reflects high satisfaction with Significo's performance and dedication to delivering exceptional support.

Customer Support Services for Car Dealer

5.0 Dec 6, 2023

Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. They deliver everything up front with encouragement and motivation to get started. They are truly masters of their craft.
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3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
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Industry Experience

Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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TDCX

4.8 12 reviews

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Verified

$100,000+

Undisclosed

10,000+

Sant Adrià de Besòs, Spain

Services provided

10% Call Center Services

50% Customer Service Outsourcing

20% Sales Outsourcing +2 services

10% Business Consulting

10% Content Moderation Services

TDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.

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Reviews mention Timely
The sentiment regarding TDCX's timeliness is overwhelmingly positive. Clients consistently note their ability to meet deadlines and adapt quickly to project changes. For instance, one client highlighted TDCX's readiness for smaller projects, stating they are 'always on time or even ready upfront.' Another client emphasized their quick response to technical issues, minimizing disruptions. Overall, TDCX is recognized for their effective communication and proactive approach, which fosters a reliable partnership.

Call Center Services for Luxury E-Commerce Company

5.0 Apr 8, 2022

Whenever we have a smaller project that needs to be executed, they’re always on time or even ready upfront. Communication is always flawless with them. Good communication has been especially important in the past two years, and I’ve never felt uninformed about what’s happening.
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BPO Services for E-Commerce Company

5.0 Mar 31, 2022

In addition, the team is also organised and hold themselves accountable in timeline and deliverables. The managers are very easy to work with, there is alignment and also trust between us. We have weekly syncs and our action items are well-managed over a tracker.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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1 of 1 Barcelona-based review is 5 stars

$1,000,000 – $9,999,999 avg. project cost for Call Center Services services in Barcelona

Barcelona-based Call Center Services project highlight

Call Center Services for Tech Company
5.0 — TDCX provides ongoing B2C support for an e-commerce, global platform. They supply a team of 10 people to help maintain customer satisfaction and convert inbound calls and leads. Read more
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Vparagon

5.0 1 review

$1,000+

$25 - $49 / hr

10 - 49

Sabadell, Spain

Services provided

75% Sales Outsourcing

25% Business Consulting

Vparagon is a sales consultancy firm specializing in advising companies on advanced sales techniques and lead generation strategies. Clients praise their straightforward approach and extensive sales knowledge, with 100% positive feedback highlighting their ability to improve customer outreach and conversion rates effectively. Their expertise in utilizing tools like Sales Navigator is notably impressive.

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Industry Experience

Vparagon has demonstrated expertise primarily in the software industry, particularly in enhancing sales strategies and lead generation techniques. Feedback underscores their deep knowledge and practical coaching, leading to improved sales effectiveness for clients. The overall sentiment is highly positive, highlighting their straightforward communication and experienced team. Potential clients in the software sector seeking to enhance their sales capabilities and optimize lead generation processes would find Vparagon to be a suitable partner.
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Software

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Vparagon's pricing, emphasizing the company's value for money. One CEO noted their straightforward approach and impressive expertise, stating that the investment led to significantly improved sales conversion rates. Another client highlighted the deep knowledge provided by Vparagon, which exceeded typical expectations. Overall, feedback indicates that clients feel they receive substantial value relative to the costs incurred, reinforcing the company's reputation for delivering effective solutions.
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Callpalooza

4.8 6 reviews

$1,000+

< $25 / hr

2 - 9

Barcelona, Spain

Services provided

65% Sales Outsourcing

20% Email Marketing

10% Search Engine Optimization +1 service

5% Content Marketing

Callpalooza is a lead generation and sales development company known for its effective B2B lead sourcing and outreach services. They have consistently received positive feedback, with over 90% of reviewers praising their timely communication and cultural alignment. Customers commend their project management and value for money, with particular emphasis on their ability to adapt strategies to meet client needs.

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Reviews mention Unique expertise
Clients consistently highlight Callpalooza's unique expertise in niche markets and regional knowledge. For instance, the Managing Director of Crest Trade Services praised their understanding of local business culture, which was crucial for lead development in the Middle East. Additionally, the CEO of Amaseo GmbH noted their exceptional skills in generating leads and driving sales in the UK. Overall, the sentiment surrounding Callpalooza's expertise is overwhelmingly positive, with clients expressing satisfaction and appreciation for their tailored approach.

Marketing Strategy for Consulting & Managed Services Company

4.5 Jul 16, 2024

Callpalooza demonstrated a great cultural knowledge of the region & countries targeted for lead developments, providing guidance on local norms to be aware of. Their knowledge and skills fit was evident throughout the collaboration.
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Lead Generation & Outbound Sales for Online Marketing Co

5.0 Nov 21, 2023

Callpalooza's ability to develop better and additional lead sourcing strategies was notable. Their skills were highlighted as a unique aspect of their service.
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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Callpalooza's competitive pricing and strong value for money. For instance, the Managing Director of Crest Trade Services noted that Callpalooza's pricing fit their budget and provided great value for the cost. Similarly, the CEO of Amaseo GmbH emphasized the affordability and alignment of Callpalooza's services with their financial expectations. Overall, sentiment around the company's pricing is positive, with multiple clients expressing satisfaction with the cost relative to the quality of service received.
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Germany (1) Switzerland (1) United Arab Emirates (1) United States (1)

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Barcelona, Spain

Carrer de Cristóbal de Moura
Barcelona, Spain 08019
2 - 5

+34647179545

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S2M-group

4.7 11 reviews

$10,000+

$25 - $49 / hr

50 - 249

Barcelona, Spain

Services provided

65% Sales Outsourcing

25% Marketing Strategy

10% Other Marketing

S2M-group is a B2B lead generation and account-based marketing company, known for its ability to generate high-quality leads and foster strong partnerships with its clients. Across multiple reviews, 100% of clients commend S2M-group for their proactive communication and strategic approach. With a team of 2-5 employees, they consistently deliver timely results and adapt strategies to meet evolving client needs, although some variability in monthly leads is noted.

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Reviews mention Well-organized projects
Clients have consistently praised S2M-group for their well-organized project management. One client noted that items were delivered on time and that the structured kick-off required minimal input, demonstrating effective planning. Regular updates and thorough reporting were highlighted as significant strengths, providing valuable insights into project activities. Overall, the sentiment reflects a strong appreciation for S2M-group's ability to adapt strategies and maintain alignment with client goals throughout the project.

Marketing Strategy for IT Services Company

5.0 May 10, 2023

Items were delivered on time and there was timely updates. Little input was required during kick-off due to its structured nature, and they were always flexible with adapting strategies based on evolving needs. Moreover, their reporting was thorough and provided good insights into their activities.
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlighted S2M-group's strong value for money, noting their effective lead generation services and high-quality results. One client emphasized that S2M provided 'good value for cost,' while another remarked on their 'great culture fit' and alignment with client values. Overall, feedback reflects satisfaction with the pricing structure, suggesting that S2M-group delivers significant returns on investment through proactive engagement and tailored strategies.
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Singapore (2) Spain (2) United States (2) Australia (1) Germany (1)

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Review Rating from Clients

4.0/5.0

Quality

4.0

Schedule

5.0

Cost

4.0

Willing to Refer

5.0

Barcelona clients appreciate S2M-group’s ability to enhance outreach strategies, improve meeting quality, and generate leads. Their tailored approach to email marketing and prospecting has helped clients expand beyond France, with positive feedback on responsiveness, strategic insights, and project execution.
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Mutare

5.0 4 reviews

$1,000+

Undisclosed

2 - 9

Barcelona, Spain

Services provided

30% Conversion Optimization

25% Sales Outsourcing

20% Email Marketing +3 services

10% Digital Strategy

10% Social Media Marketing

5% Content Marketing

Mutare is a marketing and lead generation company that specializes in LinkedIn and email outreach, social media management, and direct marketing services. Across their reviews, 100% of clients expressed satisfaction with their creativity, commitment, and effective communication. However, a small percentage suggested improvements in diversifying outreach platforms and increasing team redundancy. Overall, Mutare is praised for meeting deadlines and maintaining transparency in their projects.

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Reviews mention Great project management
Clients have consistently praised Mutare for their exceptional project management capabilities. One client noted that Mutare met every deadline and maintained a transparent relationship through weekly updates and an interactive dashboard. The director emphasized the team's commitment and effective communication, stating, "Everything was perfect" and highlighting their receptiveness and optimism. Overall, the sentiment reflects a strong appreciation for Mutare's structured approach and dedication to client success.

Direct Marketing, SMM & Lead Gen for Investment Agency

5.0 Dec 22, 2022

Everything was perfect. Mutare was completely on target when it came to meeting deadlines. They were responsible — we met every single week for at least an hour for them to give us updates about everything. Moreover, they had a dashboard that was accessible to us. We could see live information on how they were advancing in the project. It was an interactive dashboard, so we could filter the information and see what they were doing live. We reviewed the information every week. To communicate, we used video conference calls.
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Industry Experience

Mutare has demonstrated significant expertise in various sectors, notably IT Services, Advertising & Marketing, Financial Services, and Business Services. Clients praised their effective lead generation and outreach strategies, particularly through LinkedIn campaigns. Overall sentiment across these industries reflects satisfaction with their project management, creative solutions, and commitment to client success. Potential clients in these sectors can expect a partner well-versed in driving awareness and generating qualified leads.
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IT Services Advertising & marketing Financial services Business services

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Miami, Florida (1) Dallas, Texas (1) New York City, New York (1) Los Angeles, California (1)

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Barcelona, Spain

Carrer de Parcerisa 27
Barcelona, Spain 08014
2 - 5

+34695863455

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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Barcelona, Spain

Services provided

23% Call Center Services

33% Customer Service Outsourcing

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Barcelona, Spain

Av. Diagonal 197
Barcelona, Spain 08018
More than 5k

+34 93 400 5000

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ColdIQ

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Barcelona, Spain

Services provided

100% Sales Outsourcing

Founded in 2020, ColdIQ is a Sales Outsourcing company. The team focuses on Sales Outsourcing.
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Essentiel Outsourcing S.L

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Barcelona, Spain

Services provided

30% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing +2 services

10% Back Office Outsourcing

10% Recruitment Process Outsourcing

Essentiel Outsourcing S.L, an answering service company, was launched in 2018. The team offers Call Center Services and Customer Service Outsourcing.
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Elsa Consulting

Not yet reviewed

$1,000+

$100 - $149 / hr

50 - 249

Barcelona, Spain

Services provided

50% Sales Outsourcing

30% AI Consulting

10% CRM Consulting and SI +1 service

10% Marketing Strategy

In Barcelona, Spain, Elsa Consulting is a midsize Sales Outsourcing company. The team provides Sales Outsourcing and AI Consulting.
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Releasy Customer Management

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Barcelona, Spain

Services provided

40% Call Center Services

20% AI Development

20% Customer Service Outsourcing +1 service

20% Sales Outsourcing

Established in 2007, Releasy Customer Management is a midsize call center company. Their services include Call Center Services and Artificial Intelligence.
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Barcelona, Spain

World Trade Center
Barcelona, Spain 08039
21 - 30

+34.935.435.510

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CRONUTS DIGITAL

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Barcelona, Spain

Services provided

20% Digital Strategy

20% Sales Outsourcing

20% Social Media Marketing +2 services

20% UX/UI Design

20% Web Design

CRONUTS DIGITAL is a small Digital Strategy company headquartered in Barcelona, Spain. Their services include Digital Strategy and Social Media Marketing.
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High Remark

Not yet reviewed

Undisclosed

$25 - $49 / hr

10 - 49

Sant Joan Despí, Spain

Services provided

20% Call Center Services

40% Market Research

20% Business Consulting +1 service

20% Customer Service Outsourcing

Launched in 2010, High Remark, a small Market Research company, is headquartered in Sant Joan Despí, Spain and Madrid, Spain. Their services include Market Research and Business Consulting.
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Lead2b

Not yet reviewed

$10,000+

$25 - $49 / hr

10 - 49

Corró d'Avall, Spain

Services provided

20% Call Center Services

40% Business Consulting

40% Customer Service Outsourcing

Lead2b, a small Business Consulting company, is in Corró d'Avall, Spain. Their services include Business Consulting and Customer Service Outsourcing.
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Convertiam

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Santa Coloma de Gramenet, Spain

Services provided

25% Pay Per Click

25% Search Engine Optimization

25% Social Media Marketing +2 services

15% Conversion Optimization

10% Sales Outsourcing

Convertiam is a social media marketing firm. The team provides Social Media Marketing and Search Engine Optimization, and the company is based in Santa Coloma de Gramenet, Spain.
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Akepa

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Barcelona, Spain

Services provided

10% Call Center Services

20% Fractional CMO Services

10% Advertising +6 services

10% BI & Big Data Consulting & SI

10% Business Valuation Services

10% Content Marketing

10% Digital Strategy

10% Pay Per Click

10% Social Media Marketing

Small Fractional CMO Services company Akepa, is based in Barcelona, Spain. Their services include Fractional CMO Services and Advertising.
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CPM International

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Barcelona, Spain

Services provided

60% Call Center Services

40% Customer Service Outsourcing

CPM International is a Barcelona, Spain-based call center company. They offer Call Center Services and Customer Service Outsourcing and were established in 2004.
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Newco

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Barcelona, Spain

Services provided

50% Call Center Services

30% Customer Service Outsourcing

20% Business Consulting

Newco , an answering service company, was launched in 2010. The team provides Call Center Services and Customer Service Outsourcing.
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SELLBYTEL

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Barcelona, Spain

Services provided

30% Call Center Services

20% Business Consulting

20% Recruiting +2 services

20% Sales Outsourcing

10% Customer Service Outsourcing

SELLBYTEL, a call center, is in Barcelona, Spain. The team focuses on Call Center Services and Business Consulting.
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CALLgest

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Barcelona, Spain

Services provided

50% Call Center Services

50% Customer Service Outsourcing

CALLgest is a call center and Customer Service Outsourcing company. Their midsize team is in Barcelona, Spain. Their services include Call Center Services and Customer Service Outsourcing.
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TRIA HORA

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Manlleu, Spain

Services provided

100% Call Center Services

Headquartered in Manlleu, Spain, TRIA HORA is a small call center company. Their services include Call Center Services.
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Tick Translations

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Barcelona, Spain

Services provided

25% Call Center Services

50% Translation

25% Transcription

Tick Translations, a Translation company, was established in 2009. The small team provides Translation and Call Center Services.
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Merit Consulting

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Barcelona, Spain

Services provided

20% Call Center Services

30% Corporate Training & Coaching

20% HR Consulting +2 services

15% HR Outsourcing

15% Staffing

Merit Consulting is a Corporate Training & Coaching company. They are located in Barcelona, Spain and have small team. Their team specializes in Corporate Training & Coaching and Call Center
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 TDCX

2 Vparagon

3 Callpalooza

4 S2M-group

5 Mutare

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 5 Barcelona Call Center Companies & Voice Services

TDCX

$100,000+

Undisclosed

10,000+

Sant Adrià de Besòs, Spain

Ability to deliver

29.4/40.0

15.8/20 Reviews

4.5/10 Clients & Experience

9.1/10 Market Presence

Service focus

10% Call Center Services

20% Sales Outsourcing

70% Other

View Profile Visit Website
Vparagon

$1,000+

$25 - $49 / hr

10 - 49

Sabadell, Spain

Ability to deliver

27/40.0

16.2/20 Reviews

5.6/10 Clients & Experience

5.2/10 Market Presence

Service focus

75% Sales Outsourcing

25% Other

View Profile Visit Website
Callpalooza

$1,000+

< $25 / hr

2 - 9

Barcelona, Spain

Ability to deliver

25.9/40.0

15.8/20 Reviews

6.1/10 Clients & Experience

4/10 Market Presence

Service focus

65% Sales Outsourcing

35% Other

View Profile Visit Website
S2M-group

$10,000+

$25 - $49 / hr

50 - 249

Barcelona, Spain

Ability to deliver

24.5/40.0

16/20 Reviews

3/10 Clients & Experience

5.5/10 Market Presence

Service focus

65% Sales Outsourcing

35% Other

View Profile Visit Website
Mutare

$1,000+

Undisclosed

2 - 9

Barcelona, Spain

Ability to deliver

30.8/40.0

16.2/20 Reviews

8.1/10 Clients & Experience

6.5/10 Market Presence

Service focus

25% Sales Outsourcing

75% Other

View Profile Visit Website
Webhelp

Undisclosed

Undisclosed

10,000+

Barcelona, Spain

Ability to deliver

7.2/40.0

0/20 Reviews

0/10 Clients & Experience

7.2/10 Market Presence

Service focus

23% Call Center Services

15% Sales Outsourcing

62% Other

View Profile Visit Website
ColdIQ

$5,000+

$100 - $149 / hr

2 - 9

Barcelona, Spain

Ability to deliver

7.2/40.0

0/20 Reviews

2.1/10 Clients & Experience

5.2/10 Market Presence

Service focus

100% Sales Outsourcing

View Profile Visit Website
Essentiel Outsourcing S.L

Undisclosed

< $25 / hr

50 - 249

Barcelona, Spain

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

30% Call Center Services

25% Sales Outsourcing

45% Other

View Profile Visit Website
Elsa Consulting

$1,000+

$100 - $149 / hr

50 - 249

Barcelona, Spain

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

50% Sales Outsourcing

50% Other

View Profile Visit Website
Releasy Customer Management

Undisclosed

Undisclosed

250 - 999

Barcelona, Spain

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

40% Call Center Services

20% Sales Outsourcing

40% Other

View Profile Visit Website
CRONUTS DIGITAL

$1,000+

$100 - $149 / hr

10 - 49

Barcelona, Spain

Ability to deliver

5.5/40.0

0/20 Reviews

0/10 Clients & Experience

5.5/10 Market Presence

Service focus

20% Sales Outsourcing

80% Other

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High Remark

Undisclosed

$25 - $49 / hr

10 - 49

Sant Joan Despí, Spain

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

20% Call Center Services

80% Other

View Profile Visit Website
Lead2b

$10,000+

$25 - $49 / hr

10 - 49

Corró d'Avall, Spain

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

20% Call Center Services

80% Other

View Profile Visit Website
Convertiam

$1,000+

$50 - $99 / hr

2 - 9

Santa Coloma de Gramenet, Spain

Ability to deliver

5.6/40.0

0/20 Reviews

0/10 Clients & Experience

5.6/10 Market Presence

Service focus

10% Sales Outsourcing

90% Other

View Profile Visit Website
Akepa

Undisclosed

Undisclosed

2 - 9

Barcelona, Spain

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

10% Call Center Services

90% Other

View Profile Visit Website
CPM International

$1,000+

< $25 / hr

250 - 999

Barcelona, Spain

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

60% Call Center Services

40% Other

View Profile Visit Website
Newco

$1,000+

< $25 / hr

250 - 999

Barcelona, Spain

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Call Center Services

50% Other

View Profile Visit Website
SELLBYTEL

$1,000+

< $25 / hr

1,000 - 9,999

Barcelona, Spain

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

30% Call Center Services

20% Sales Outsourcing

50% Other

View Profile Visit Website
CALLgest

Undisclosed

Undisclosed

50 - 249

Barcelona, Spain

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Call Center Services

50% Other

View Profile Visit Website
TRIA HORA

Undisclosed

Undisclosed

2 - 9

Manlleu, Spain

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Call Center Services

View Profile Visit Website

Latest Call Centers Articles

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How to Build a Budget for Call Center Services [With Template]

Updated March 27, 2026

Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center Budget Template

Guide to Call Center Outsourcing

Updated March 24, 2026

Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing

How To Hire a Call Center in 4 Steps

Updated March 24, 2026

Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center Outsourcing

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