Top Call Center Services & Voice Services in Barcelona

Ratings Updated: June 12, 2026

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5 Leaders 15 Contenders

21 Companies

Country: Spain

City: Barcelona

List of the Top Barcelona Call Center Companies & Voice Services

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What are Featured Providers?
Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves Barcelona, Spain

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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Reviews mention Puts the customer first
Simply Contact consistently prioritizes customer needs, as evidenced by their tailored solutions and effective communication. Clients commend their ability to understand specific challenges and provide customized support, leading to improved customer satisfaction and operational efficiency. One client highlighted their responsiveness and project management skills, noting a 30% increase in response time and no significant issues during the project. Overall, the sentiment reflects a strong commitment to putting the customer first.

Customer Support Services for Email Deliverability Platform

5.0 Nov 28, 2023

Simply Contact was great at managing the project. They met all the deadlines and kept us updated regularly. They were always ready to respond to our needs and kept the communication clear and effective.
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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

This provider is fluent in 13 languages:

Arabic

Czech

Dutch

English

French

German

Italian

Polish

Romanian

Russian

Slovakian

Spanish

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SupportYourApp

4.8 86 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Barcelona, Spain

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a distinguished provider of Customer Support Services, specializing in Contact Center Services, Inbound and Outbound Call Center solutions, and 24/7 Customer Care Services. The company is lauded for its adaptive and responsive service, with clients noting improved customer satisfaction and efficient project management. Approximately 90% of reviews emphasize their flexibility and commitment to delivering high-quality telephonic support across various industries.

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Reviews mention Meets deadlines
The feedback regarding SupportYourApp's adherence to deadlines is overwhelmingly positive. Clients noted their strong project management capabilities, with one stating, "They are well-organized, meet deadlines consistently, and ensure alignment with our internal teams." Another client highlighted that SupportYourApp's team delivered KPI results on time without needing reminders. Overall, the sentiment reflects a high level of satisfaction with their ability to meet project timelines and maintain proactive communication.

Customer Support Services for IT Company

5.0 Jul 22, 2025

I found working with SupportYourApp management a great experience - very proactive, always timely response, great ability to deliver expected outcome and very pleasant to talk to.
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Customer Service Outsourcing for Enterprise Health Platform

5.0 Mar 20, 2026

The team demonstrates strong project management capabilities, with clear planning, structured follow-ups, and proactive communication. They are well-organized, meet deadlines consistently, and ensure alignment with our internal teams. Their ability to anticipate risks, adapt to changes, and drive execution efficiently has been key to the success of our collaboration.
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8 of 11 reviews are 5 stars

1 new review for Call Center Services services

$200,000 – $999,999 avg. project cost

Reviewed 11 times in the past 6 months
Over the past six months, SupportYourApp has received largely positive feedback from clients for their responsiveness, flexibility, and effective problem-solving capabilities. Clients noted improvements in support capacity and operational efficiency, with specific praise for timely issue resolution and proactive communication. However, there were notable concerns regarding consistency in service quality, particularly in one instance where a client's expectations were not met, leading to increased internal workload. Overall, the sentiment is predominantly favorable, highlighting strong project management and dedication.
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Average Project Cost Breakdown

$10,000 to $49,000 (19) $50,000 to $199,999 (11) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight SupportYourApp's competitive pricing and value for money, often remarking that the company's services fit their budgets while delivering high-quality support. One client noted, 'their pricing fit our budget, and they offered good value for the cost.' Another emphasized that SupportYourApp's team effectively scaled with their needs, stating, 'they provide the same quality of services as if they were in-house, but for a more cost-effective rate.' Overall, the sentiment is positive, with many clients expressing satisfaction with the cost-to-value ratio.
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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Barcelona, Spain

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Valoris Center

4.9 15 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Barcelona, Spain

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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Reviews mention Efficient
Client feedback highlights Valoris Center's efficiency in delivering technical support services. They are praised for their flexibility in adapting to specific needs and for their proactive approach in addressing unplanned issues promptly. The regular calibration meetings and comprehensive reporting further emphasize their commitment to effective communication and service quality. However, concerns regarding high personnel turnover were noted as an area for improvement.

Call Center Services for Digital Solutions Provider

4.5 Mar 3, 2023

Valoris has always been a flexible partner, adapting to our needs, especially when we encountered peaks or distinctive demands regarding our service. They are proactive and deliver comprehensive reports; they react quickly whenever needed and efficiently deal with unplanned topics.
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1 of 2 reviews are 5 stars

2 new reviews for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Valoris Center reflect a strong overall sentiment, highlighting their punctuality and proactive approach. Clients noted impressive reaction times to needs and effective communication, with one stating, 'Everything was very punctual, and the objectives were achieved within the agreed timeframe.' However, there are suggestions for improvement, such as enhancing attention to ticket distribution. Overall, Valoris Center is recognized for their good value and alignment with client values.
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Industry Experience

Valoris Center has demonstrated expertise across several industries, including Financial Services, Retail, eCommerce, Automotive, and Business Services. Clients commend their proactive approach, customer-centric solutions, high responsiveness, and impressive performance metrics, such as customer satisfaction rates exceeding 90%. The strong alignment of values and flexibility to adapt to industry-specific needs highlight their strengths, making them a suitable partner for projects in these sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Valoris Center's strong value for money, noting that their pricing aligns well with budget expectations. For example, one client mentioned selecting Valoris due to its 'good value for cost' and 'pricing fit our budget.' Another stated that Valoris offered a 'price-performance ratio in line with our expectations.' Overall, the sentiment reflects satisfaction with the services provided relative to the costs incurred, reinforcing their reputation as a cost-effective partner.
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TDCX

4.8 12 reviews

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Verified

$100,000+

Undisclosed

10,000+

Sant Adrià de Besòs, Spain

Services provided

10% Call Center Services

50% Customer Service Outsourcing

20% Sales Outsourcing +2 services

10% Business Consulting

10% Content Moderation Services

TDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.

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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Sant Adrià de Besòs, Spain

Carrer Joan Miró 21, Barcelona, 08005, Spain
Sant Adrià de Besòs, Spain 08930
751 - 1000

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1 of 1 Barcelona-based review is 5 stars

$1,000,000 – $9,999,999 avg. project cost for Call Center Services services in Barcelona

Barcelona-based Call Center Services project highlight

Call Center Services for Tech Company
5.0 — TDCX provides ongoing B2C support for an e-commerce, global platform. They supply a team of 10 people to help maintain customer satisfaction and convert inbound calls and leads. Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Barcelona clients commend TDCX for their strategic support in e-commerce, managing remote teams, and exceeding expectations in customer satisfaction. Their proactive approach and dedicated management ensure seamless operations and continuous improvement in a competitive market.
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Vparagon

5.0 1 review

$1,000+

$25 - $49 / hr

10 - 49

Sabadell, Spain

Services provided

75% Sales Outsourcing

25% Business Consulting

Vparagon is a sales consultancy firm specializing in advising companies on advanced sales techniques and lead generation strategies. Clients praise their straightforward approach and extensive sales knowledge, with 100% positive feedback highlighting their ability to improve customer outreach and conversion rates effectively. Their expertise in utilizing tools like Sales Navigator is notably impressive.

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Industry Experience

Vparagon has demonstrated expertise primarily in the software industry, particularly in enhancing sales strategies and lead generation techniques. Feedback underscores their deep knowledge and practical coaching, leading to improved sales effectiveness for clients. The overall sentiment is highly positive, highlighting their straightforward communication and experienced team. Potential clients in the software sector seeking to enhance their sales capabilities and optimize lead generation processes would find Vparagon to be a suitable partner.
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Software

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Vparagon's pricing, emphasizing the company's value for money. One CEO noted their straightforward approach and impressive expertise, stating that the investment led to significantly improved sales conversion rates. Another client highlighted the deep knowledge provided by Vparagon, which exceeded typical expectations. Overall, feedback indicates that clients feel they receive substantial value relative to the costs incurred, reinforcing the company's reputation for delivering effective solutions.
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Significo

5.0 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Barcelona, Spain

Services provided

40% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

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Reviews mention Passionate about their work
Clients consistently highlight Significo's passion and dedication to their work. One client noted their 'passion, expertise, and people who will do everything for the client,' emphasizing their commitment to treating customers as their own. Another remarked on their impressively fast and reliable service, showcasing a seamless execution of tasks. Overall, the sentiment regarding their passion reflects a strong alignment with client values and a proactive approach to meeting customer needs.

Customer Support Services for Oil & Gas Company

5.0 Feb 15, 2024

The most impressive thing about this company is their passion, expertise and people who will do everything for the client. They treat our customers like their own, which is the most important thing for an outsourced contact centre. Significo delivered everything that was in line with our expectations.
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Customer Support Services for Car Dealer

5.0 Dec 6, 2023

Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. The most impressive things about them are their passion, expertise, and people who will do everything for the client and show you what you need in the future if you are not yet aware of it.
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3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
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Industry Experience

Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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Callpalooza

4.8 6 reviews

$1,000+

< $25 / hr

2 - 9

Barcelona, Spain

Services provided

65% Sales Outsourcing

20% Email Marketing

10% Search Engine Optimization +1 service

5% Content Marketing

Callpalooza is a lead generation and sales development company known for its effective B2B lead sourcing and outreach services. They have consistently received positive feedback, with over 90% of reviewers praising their timely communication and cultural alignment. Customers commend their project management and value for money, with particular emphasis on their ability to adapt strategies to meet client needs.

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Reviews mention Communicative
Clients have consistently praised Callpalooza for their exceptional communication skills. One CEO highlighted the 'always fast communication' and the company's responsiveness, noting that they delivered on time and maintained pleasant interactions, even during weekends and evenings. This feedback underscores a strong overall sentiment of satisfaction regarding Callpalooza's communicative approach, contributing positively to the client experience.

Lead Generation & Outbound Sales for Online Marketing Co

5.0 Nov 21, 2023

Always fast communication - even on weekends and in the evening. Everything we discussed was always delivered on time and with very good quality. Very pleasant communication.
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Industry Experience

Callpalooza has demonstrated expertise across Consulting, Advertising & Marketing, and Software industries. Clients praised their lead generation and appointment-setting capabilities, particularly highlighting their cultural understanding and responsiveness. The overall sentiment is positive, with strengths noted in project management and communication. Particularly in Consulting, they excelled at building B2B connections, while in Advertising & Marketing, they effectively enhanced client sales strategies. Software clients appreciated their proactive approach in lead generation, making them a strong contender for projects across these sectors.
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Consulting Advertising & marketing Software

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Callpalooza's competitive pricing and strong value for money. For instance, the Managing Director of Crest Trade Services noted that Callpalooza's pricing fit their budget and provided great value for the cost. Similarly, the CEO of Amaseo GmbH emphasized the affordability and alignment of Callpalooza's services with their financial expectations. Overall, sentiment around the company's pricing is positive, with multiple clients expressing satisfaction with the cost relative to the quality of service received.
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Barcelona, Spain

Carrer de Cristóbal de Moura
Barcelona, Spain 08019
2 - 5

+34647179545

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Mutare

5.0 4 reviews

$1,000+

Undisclosed

2 - 9

Barcelona, Spain

Services provided

30% Conversion Optimization

25% Sales Outsourcing

20% Email Marketing +3 services

10% Digital Strategy

10% Social Media Marketing

5% Content Marketing

Mutare is a marketing and lead generation company that specializes in LinkedIn and email outreach, social media management, and direct marketing services. Across their reviews, 100% of clients expressed satisfaction with their creativity, commitment, and effective communication. However, a small percentage suggested improvements in diversifying outreach platforms and increasing team redundancy. Overall, Mutare is praised for meeting deadlines and maintaining transparency in their projects.

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Reviews mention Transparent
Clients consistently praised Mutare for their transparency and effective communication. One client noted, "They work fantastic, very transparent and helpful," highlighting their openness in project management. Another client emphasized the value of their interactive dashboard, which provided live updates and enhanced transparency. Overall, the sentiment reflects a strong appreciation for Mutare's commitment to maintaining clear and open lines of communication throughout their engagements.

Sales Outsourcing & Lead Generation for Talent-Sourcing Co

5.0 May 17, 2024

They work fantastic, very transparent and helpful. I'm impressed by the image and effort to make sure everything is perfect, and the speed at which they try to execute. The market has been a bit slow. Therefore the number of leads has not been what any of us expected. But the partnership has been great and we keep moving forward.
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Direct Marketing, SMM & Lead Gen for Investment Agency

5.0 Dec 22, 2022

Overall, we had a truly transparent and effective relationship with Mutare. They were responsible — we met every single week for at least an hour for them to give us updates about everything. Moreover, they had a dashboard that was accessible to us. We could see live information on how they were advancing in the project.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Mutare as providing good value for money, citing their pricing as a key factor in selecting the company. One client highlighted that Mutare's pricing fit their budget while delivering great results, particularly in lead generation. Another client noted that they deliver on time and within budget, further affirming the positive sentiment regarding cost-effectiveness. Overall, clients appreciate the balance between cost and the quality of services provided.
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Miami, Florida (1) Dallas, Texas (1) New York City, New York (1) Los Angeles, California (1)

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Barcelona, Spain

Carrer de Parcerisa 27
Barcelona, Spain 08014
2 - 5

+34695863455

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S2M-group

4.7 11 reviews

$10,000+

$25 - $49 / hr

50 - 249

Barcelona, Spain

Services provided

65% Sales Outsourcing

25% Marketing Strategy

10% Other Marketing

S2M-group is a B2B lead generation and account-based marketing company, known for its ability to generate high-quality leads and foster strong partnerships with its clients. Across multiple reviews, 100% of clients commend S2M-group for their proactive communication and strategic approach. With a team of 2-5 employees, they consistently deliver timely results and adapt strategies to meet evolving client needs, although some variability in monthly leads is noted.

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Reviews mention Customized support
Clients have expressed high satisfaction with S2M-group's customized support, highlighting their tailored approach to lead generation that effectively met specific needs. One client noted S2M's commitment to open communication through weekly reports and biweekly alignment calls, ensuring transparency and prompt responses to concerns. The ability to adapt and improve processes quickly in response to client feedback was also praised, reinforcing the overall positive sentiment towards their customized support.

Lead Generation for Software Company

5.0 May 22, 2023

S2M impressed us by tailoring their lead generation approach to our needs and target audience, using customized data-driven methods. They worked closely with us as a team and generated high-quality leads through an excellent qualification process and kept us informed through the comprehensive meeting form.
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Industry Experience

S2M-group has demonstrated strong expertise in industries including Media, Food & Beverages, Software, IT Services, and Telecommunications. Clients commend their lead generation capabilities, high-quality qualification processes, and proactive communication. Overall sentiment is positive, particularly in the Software and IT Services sectors, where they have significantly contributed to client growth and market awareness. Potential clients in these industries can expect tailored, results-driven partnership.
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Media Food & Beverages Software IT Services Other Industry Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlighted S2M-group's strong value for money, noting their effective lead generation services and high-quality results. One client emphasized that S2M provided 'good value for cost,' while another remarked on their 'great culture fit' and alignment with client values. Overall, feedback reflects satisfaction with the pricing structure, suggesting that S2M-group delivers significant returns on investment through proactive engagement and tailored strategies.
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Singapore (2) Spain (2) United States (2) Australia (1) Germany (1)

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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Barcelona, Spain

Services provided

23% Call Center Services

33% Customer Service Outsourcing

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Barcelona, Spain

Av. Diagonal 197
Barcelona, Spain 08018
More than 5k

+34 93 400 5000

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ColdIQ

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Barcelona, Spain

Services provided

100% Sales Outsourcing

Founded in 2020, ColdIQ is a Sales Outsourcing company. The team focuses on Sales Outsourcing.
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Cerrajeros Granollers SL

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Granollers, Spain

Services provided

65% Sales Outsourcing

20% Direct Marketing

15% Building Security Services

Cerrajeros Granollers SL is a Sales Outsourcing company in Granollers, Spain. They specialize in Sales Outsourcing and Direct Marketing and were founded in 2022.
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Essentiel Outsourcing S.L

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Barcelona, Spain

Services provided

30% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing +2 services

10% Back Office Outsourcing

10% Recruitment Process Outsourcing

Essentiel Outsourcing S.L, an answering service company, was launched in 2018. The team offers Call Center Services and Customer Service Outsourcing.
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More responsive than most other service providers

Essentiel Outsourcing S.L is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Elsa Consulting

Not yet reviewed

$1,000+

$100 - $149 / hr

50 - 249

Barcelona, Spain

Services provided

50% Sales Outsourcing

30% AI Consulting

10% CRM Consulting and SI +1 service

10% Marketing Strategy

In Barcelona, Spain, Elsa Consulting is a midsize Sales Outsourcing company. The team provides Sales Outsourcing and AI Consulting.
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Releasy Customer Management

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Barcelona, Spain

Services provided

40% Call Center Services

20% AI Development

20% Customer Service Outsourcing +1 service

20% Sales Outsourcing

Established in 2007, Releasy Customer Management is a midsize call center company. Their services include Call Center Services and Artificial Intelligence.
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Barcelona, Spain

World Trade Center
Barcelona, Spain 08039
21 - 30

+34.935.435.510

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CRONUTS DIGITAL

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Barcelona, Spain

Services provided

20% Digital Strategy

20% Sales Outsourcing

20% Social Media Marketing +2 services

20% UX/UI Design

20% Web Design

CRONUTS DIGITAL is a small Digital Strategy company headquartered in Barcelona, Spain. Their services include Digital Strategy and Social Media Marketing.
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High Remark

Not yet reviewed

Undisclosed

$25 - $49 / hr

10 - 49

Sant Joan Despí, Spain

Services provided

20% Call Center Services

40% Market Research

20% Business Consulting +1 service

20% Customer Service Outsourcing

Launched in 2010, High Remark, a small Market Research company, is headquartered in Sant Joan Despí, Spain and Madrid, Spain. Their services include Market Research and Business Consulting.
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Lead2b

Not yet reviewed

$10,000+

$25 - $49 / hr

10 - 49

Corró d'Avall, Spain

Services provided

20% Call Center Services

40% Business Consulting

40% Customer Service Outsourcing

Lead2b, a small Business Consulting company, is in Corró d'Avall, Spain. Their services include Business Consulting and Customer Service Outsourcing.
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Convertiam

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Santa Coloma de Gramenet, Spain

Services provided

25% Pay Per Click

25% Search Engine Optimization

25% Social Media Marketing +2 services

15% Conversion Optimization

10% Sales Outsourcing

Convertiam is a social media marketing firm. The team provides Social Media Marketing and Search Engine Optimization, and the company is based in Santa Coloma de Gramenet, Spain.
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Akepa

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Barcelona, Spain

Services provided

10% Call Center Services

20% Fractional CMO Services

10% Advertising +6 services

10% BI & Big Data Consulting & SI

10% Business Valuation Services

10% Content Marketing

10% Digital Strategy

10% Pay Per Click

10% Social Media Marketing

Small Fractional CMO Services company Akepa, is based in Barcelona, Spain. Their services include Fractional CMO Services and Advertising.
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CPM International

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Barcelona, Spain

Services provided

60% Call Center Services

40% Customer Service Outsourcing

CPM International is a Barcelona, Spain-based call center company. They offer Call Center Services and Customer Service Outsourcing and were established in 2004.
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Newco

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Barcelona, Spain

Services provided

50% Call Center Services

30% Customer Service Outsourcing

20% Business Consulting

Newco , an answering service company, was launched in 2010. The team provides Call Center Services and Customer Service Outsourcing.
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CALLgest

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Barcelona, Spain

Services provided

50% Call Center Services

50% Customer Service Outsourcing

CALLgest is a call center and Customer Service Outsourcing company. Their midsize team is in Barcelona, Spain. Their services include Call Center Services and Customer Service Outsourcing.
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Tick Translations

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Barcelona, Spain

Services provided

25% Call Center Services

50% Translation

25% Transcription

Tick Translations, a Translation company, was established in 2009. The small team provides Translation and Call Center Services.
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Merit Consulting

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Barcelona, Spain

Services provided

20% Call Center Services

30% Corporate Training & Coaching

20% HR Consulting +2 services

15% HR Outsourcing

15% Staffing

Merit Consulting is a Corporate Training & Coaching company. They are located in Barcelona, Spain and have small team. Their team specializes in Corporate Training & Coaching and Call Center
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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 TDCX

2 Vparagon

3 Callpalooza

4 Mutare

5 S2M-group

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 5 Barcelona Call Center Companies & Voice Services

TDCX

$100,000+

Undisclosed

10,000+

Sant Adrià de Besòs, Spain

Ability to deliver

29.4/40.0

15.8/20 Reviews

4.5/10 Clients & Experience

9.1/10 Market Presence

Service focus

10% Call Center Services

20% Sales Outsourcing

70% Other

View Profile Visit Website
Vparagon

$1,000+

$25 - $49 / hr

10 - 49

Sabadell, Spain

Ability to deliver

27/40.0

16.2/20 Reviews

5.6/10 Clients & Experience

5.2/10 Market Presence

Service focus

75% Sales Outsourcing

25% Other

View Profile Visit Website
Callpalooza

$1,000+

< $25 / hr

2 - 9

Barcelona, Spain

Ability to deliver

25.9/40.0

15.8/20 Reviews

6.1/10 Clients & Experience

4/10 Market Presence

Service focus

65% Sales Outsourcing

35% Other

View Profile Visit Website
Mutare

$1,000+

Undisclosed

2 - 9

Barcelona, Spain

Ability to deliver

30.8/40.0

16.2/20 Reviews

8.1/10 Clients & Experience

6.5/10 Market Presence

Service focus

25% Sales Outsourcing

75% Other

View Profile Visit Website
S2M-group

$10,000+

$25 - $49 / hr

50 - 249

Barcelona, Spain

Ability to deliver

24.3/40.0

15.8/20 Reviews

3/10 Clients & Experience

5.5/10 Market Presence

Service focus

65% Sales Outsourcing

35% Other

View Profile Visit Website
Webhelp

Undisclosed

Undisclosed

10,000+

Barcelona, Spain

Ability to deliver

7.2/40.0

0/20 Reviews

0/10 Clients & Experience

7.2/10 Market Presence

Service focus

23% Call Center Services

15% Sales Outsourcing

62% Other

View Profile Visit Website
ColdIQ

$5,000+

$100 - $149 / hr

2 - 9

Barcelona, Spain

Ability to deliver

7.2/40.0

0/20 Reviews

2.1/10 Clients & Experience

5.2/10 Market Presence

Service focus

100% Sales Outsourcing

View Profile Visit Website
Cerrajeros Granollers SL

Undisclosed

Undisclosed

2 - 9

Granollers, Spain

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

65% Sales Outsourcing

35% Other

View Profile Visit Website
Essentiel Outsourcing S.L

Undisclosed

< $25 / hr

50 - 249

Barcelona, Spain

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

30% Call Center Services

25% Sales Outsourcing

45% Other

View Profile Visit Website
Elsa Consulting

$1,000+

$100 - $149 / hr

50 - 249

Barcelona, Spain

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

50% Sales Outsourcing

50% Other

View Profile Visit Website
Releasy Customer Management

Undisclosed

Undisclosed

250 - 999

Barcelona, Spain

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

40% Call Center Services

20% Sales Outsourcing

40% Other

View Profile Visit Website
CRONUTS DIGITAL

$1,000+

$100 - $149 / hr

10 - 49

Barcelona, Spain

Ability to deliver

5.5/40.0

0/20 Reviews

0/10 Clients & Experience

5.5/10 Market Presence

Service focus

20% Sales Outsourcing

80% Other

View Profile Visit Website
High Remark

Undisclosed

$25 - $49 / hr

10 - 49

Sant Joan Despí, Spain

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

20% Call Center Services

80% Other

View Profile Visit Website
Lead2b

$10,000+

$25 - $49 / hr

10 - 49

Corró d'Avall, Spain

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

20% Call Center Services

80% Other

View Profile Visit Website
Convertiam

$1,000+

$50 - $99 / hr

2 - 9

Santa Coloma de Gramenet, Spain

Ability to deliver

5.6/40.0

0/20 Reviews

0/10 Clients & Experience

5.6/10 Market Presence

Service focus

10% Sales Outsourcing

90% Other

View Profile Visit Website
Akepa

Undisclosed

Undisclosed

2 - 9

Barcelona, Spain

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

10% Call Center Services

90% Other

View Profile Visit Website
CPM International

$1,000+

< $25 / hr

250 - 999

Barcelona, Spain

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

60% Call Center Services

40% Other

View Profile Visit Website
Newco

$1,000+

< $25 / hr

250 - 999

Barcelona, Spain

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Call Center Services

50% Other

View Profile Visit Website
CALLgest

Undisclosed

Undisclosed

50 - 249

Barcelona, Spain

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Call Center Services

50% Other

View Profile Visit Website
Tick Translations

Undisclosed

Undisclosed

10 - 49

Barcelona, Spain

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

25% Call Center Services

75% Other

View Profile Visit Website

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Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

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Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

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Updated March 24, 2026

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Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

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Why Trust Clutch

List of the Top 5 Barcelona Call Center Companies & Voice Services

Latest Call Centers Articles

How to Build a Budget for Call Center Services [With Template]

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