Top Inbound Appointment Setting Companies in Berlin
5 Leaders 8 Contenders
13 Companies
List of the Top Berlin Inbound Appointment Setting Providers
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Helpware CX
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$5,000+< $25 / hr1,000 - 9,999Berlin, GermanyServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +210% Content Moderation Services10% Data Annotation ServicesFocus Areas
25% Inbound appointment scheduling65% Answering services10% Virtual receptionistSee all 47 projectsHelpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication.
Reviews mention Trustworthy
Clients regard Helpware as a trustworthy partner, highlighting their reliability and effective communication. One CEO noted, 'I highly recommend Helpware. Trust them because you’re in good hands,' emphasizing the confidence built through their responsive project management and timely execution. The company exceeded expectations by swiftly hiring support agents and maintaining a smooth onboarding process, which reinforced their reputation for dependability and professionalism.-
Customer Support for Lifestyle Product Supplier
5.0 Apr 4, 2019Strong communication is a key characteristic of Helpware. In any case that lacks instructions, clear expectations, or procedures to follow, their team uses common sense and determination to deliver the best outcome possible. When an urgent problem arises that may damage our company, they alert us right away so we can take action. Otherwise, Helpware operates independently and continues to improve our positioning. We can trust them to handle our customer service side without much activity on our part.
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17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Helpware for their exceptional value for money, noting competitive pricing and high-quality service. One CEO highlighted their 'good value for the cost' and noted significant cost savings and quality improvements. Another client emphasized the affordability and flexibility of their services, stating, 'the value we get for our money is off the charts.' Overall, the sentiment regarding cost-effectiveness and service quality is overwhelmingly positive.Was this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$10,000+< $25 / hr1,000 - 9,999Berlin, Germany
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
30% Inbound appointment scheduling40% Answering services30% Virtual receptionistSee all 23 projectsCCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients.
4 of 5 reviews are 5 stars5 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
In the past six months, client feedback for CCIG Group has been overwhelmingly positive, highlighting their flexibility, responsiveness, and high service standards. Clients appreciated the seamless communication and effective project management, with one noting a 98% call answer rate. Another client praised their cultural fit and professional demeanor. Overall, clients expressed satisfaction with measurable outcomes, such as improved response rates and operational stability, while identifying no significant areas for improvement.Was this helpful?
15 of 16 Call Center Services reviews are 5 stars12 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Medical Company
5.0 — CCIG Group provides call center services for a medical company. The team is responsible for answering incoming calls and informing customers about service activities. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CCIG Group's cost-effectiveness and value for money, noting that their pricing aligns well with budget expectations. Feedback from various clients indicates a strong appreciation for the flexibility and responsiveness of the team, with one stating, 'Good value for cost' and another emphasizing 'pricing fit our budget.' Overall sentiment reflects satisfaction with the balance of quality service and competitive pricing, contributing to positive long-term partnerships.Was this helpful?
More responsive than most other service providers
Get in TouchCCIG Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Berlin, Germany
Services provided
10% Call Center Services40% Back Office Outsourcing20% Search Engine Optimization +310% Customer Service Outsourcing10% Data Annotation Services10% Sales OutsourcingFocus Areas
45% Inbound appointment scheduling30% Answering services25% Virtual receptionistSee all 54 projectsTask Virtual is a company specializing in back office and telephonic support services, particularly in medical billing. Reviews indicate that they excel in delivering quality work promptly and have significantly increased customer acquisition, saving clients about 20 hours weekly and $200 monthly. Positive feedback is prevalent, though clients suggest more frequent updates.
Reviews mention Knowledgeable
Clients consistently highlight Task Virtual's extensive knowledge across various domains. One client noted their 'deep knowledge of SEO for the financial services industry,' while another emphasized their 'knowledge-base' and thoroughness compared to past experiences with virtual assistants. The overall sentiment reflects strong appreciation for their expertise, with feedback indicating that Task Virtual effectively tailored strategies and demonstrated professionalism throughout the collaboration. No significant areas for improvement were identified, underscoring their competence.-
Copywriting and Marketing for Online Courses
5.0 May 17, 2019Task Virtual was very knowledgeable about how to complete, sell, and market my programs. Their knowledge-base stood out to me, and they were very thorough in comparison to other VAs I’ve used in the past.
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Udemy Course Creation for Certification Training Firm
5.0 Mar 26, 2019Their knowledge and skill sets far outstrip those of freelancers I’ve worked with. They're a one-stop shop for all my digital needs. After just one month, I was confident enough to sign an extended contract with them.
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SEO Services for Financial Services Company
5.0 Sep 13, 2025The deep knowledge of SEO for the financial services industry and ability to tailor strategies to our niche impressed us the most.
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Industry Experience
Task Virtual has demonstrated expertise across several industries, including Consumer Products, Financial Services, Information Technology, Advertising & Marketing, Arts & Entertainment, Education, and others. Clients praised their tailored SEO strategies, exceptional project management, and understanding of specific industry needs. Sentiment is overwhelmingly positive, with notable strengths in improving online visibility, enhancing customer service, and optimizing operational efficiency. This diverse experience positions Task Virtual as a strong fit for clients seeking targeted support in marketing, customer service, and back office operations.
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Arts, entertainment & music Information technology Advertising & marketing Beauty & Cosmetics IT Services Business services Healthcare Legal Financial services Consumer products & services EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted Task Virtual's exceptional value for money, noting their services as 'good value for cost' and a 'pricing fit for budget.' They appreciated the significant return on investment, with one client reporting monthly savings of $7,000-$8,500. Overall, sentiment is overwhelmingly positive, with multiple reviews commending the company's ability to deliver quality work on time while maintaining clear communication, resulting in enhanced operational efficiency and customer satisfaction.Was this helpful?
See All Locations (17)Berlin, Germany
Akazienstraße 3a
Berlin, Germany 108272 - 5
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$1,000+Undisclosed50 - 249Berlin, Germany
Services provided
10% Call Center Services30% Back Office Outsourcing30% Content Writing Services +310% Accounting10% Search Engine Optimization10% Social Media MarketingFocus Areas
10% Inbound appointment scheduling60% Virtual receptionist30% Answering servicesSee all 72 projectsTop Virtual Assistant is a customer support services company specializing in call handling, inbound and outbound call centers, and telephonic support. With a 95% positive feedback rate, clients commend their flexibility, professional approach, and seamless integration into existing workflows. Approximately 80% of reviews highlight their ability to improve efficiency and customer communication, underscoring their role as a reliable extension of client operations.
13 of 13 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 13 Recent ReviewsReviewed 13 times in the past 6 months
Recent client feedback highlights Top Virtual Assistant's exceptional service, emphasizing their reliability, professionalism, and effective communication. Clients noted significant improvements in administrative efficiency, faster response times, and enhanced organization. For instance, one client reported a 20-25 hour weekly time savings, while another praised the proactive handling of customer inquiries. Overall, sentiment is overwhelmingly positive, with suggestions for minor improvements, such as more detailed progress reporting.Was this helpful?
12 of 12 Call Center Services reviews are 5 stars11 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 12 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support Services for Life Insurance Company
5.0 — Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs.Was this helpful?
More responsive than most other service providers
Get in TouchTop Virtual Assistant is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Services provided
70% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +110% Insurance Services & BrokersFocus Areas
35% Inbound appointment scheduling35% Virtual receptionist30% Answering servicesCall center service hello.de AG specializes in Call Center Services and Back Office Outsourcing. They were launched in 2013.
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$5,000+$25 - $49 / hr10 - 49Berlin, Germany
Services provided
40% Call Center Services45% Sales Outsourcing15% Email MarketingFocus Areas
100% Inbound appointment schedulingSee all 11 projectsAcquireOne is a company specializing in B2B Contact Center Services, particularly in outbound call center operations. Reviews indicate that 100% of clients appreciate their modular service model and strategic approach, highlighting their ability to enhance lead generation and improve sales processes. Their adaptability and proactive communication are frequently commended, with no significant areas for improvement noted.
Reviews mention Personable
The feedback regarding nxt milestone highlights a strong sentiment of personability. Clients noted that all team members are consistently friendly, fostering a positive interaction both with the client and their customers. One client emphasized the importance of the well-prepared appointments with the right contacts, showcasing the company's attentive approach. Overall, the reviews reflect a high level of satisfaction with the personable nature of the team, contributing to a successful working relationship.-
Recruitment Services & Business Consulting for Software Company
5.0 Jan 10, 2025NXT Milestone has shown how effective and structured project management can be. They always delivered on time and were incredibly responsive to our needs. What we really appreciate is how their management team actively coaches the staff, which makes a big difference. The regular and well-structured check-ins kept everyone on track, ensuring the project ran smoothly. Their approach felt personal and focused, making the collaboration truly enjoyable.
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Lead Generation Services for Consulting Company
5.0 Oct 21, 2024The appointments that nxt milestone gets for us are always with the right contacts and well pre-qualified. All team members are always very friendly to us, as well as to our customers. We get appointments with well-known companies.
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1 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback for AcquireOne highlights their effectiveness in establishing a reliable appointment pipeline and structured B2B outreach. A Director from iDuMo GmbH praised their tailored approach and strategic thinking, leading to improved lead quality and high show rates. The team was noted for their responsiveness and low-maintenance management style, though slight improvements in onboarding speed were suggested. Overall, sentiment is highly positive, emphasizing AcquireOne's strong cultural fit and value for cost.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight the company's strong value for money, noting that their pricing aligns well with project budgets. For instance, one CEO emphasized that AcquireOne's pricing fit their budget, while another client noted the good value for cost provided by nxt milestone. Overall, the sentiment reflects satisfaction with the affordability and effectiveness of the services, suggesting clients perceive a positive return on investment.Was this helpful?
1 of 1 Berlin-based review is 5 stars$50,000 – $199,999 avg. project cost for Call Center Services services in BerlinRead Similar ReviewsBerlin-based Call Center Services project highlight
Call Center Services for Compliance Services Company
5.0 — AcquireOne provides lead generation support for a compliance services company. They've refined the client's G2M strategy, generated and qualified leads in the DACH region, and closed deals with B2B Read moreWas this helpful?
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$1,000+< $25 / hr10 - 49Berlin, Germany
Services provided
20% Call Center Services20% Branding20% Customer Service Outsourcing +220% Recruiting20% Social Media MarketingFocus Areas
33% Inbound appointment scheduling34% Answering services33% Virtual receptionistProsupo is a branding agency founded in 2021. The agency specializes in Branding and Social Media Marketing, and is small.
Read moreSee All Locations (2)Berlin, Germany
Siegfriedstr. 183
Berlin, Germany 103652 - 5
+49 221 5300 6911
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UndisclosedUndisclosed250 - 999Berlin, Germany
Services provided
40% Call Center Services20% Back Office Outsourcing10% Customer Service Outsourcing +310% Finance & Accounting Outsourcing (FAO)10% Market Research10% Sales OutsourcingFocus Areas
30% Inbound appointment scheduling40% Virtual receptionist30% Answering servicesDCS Communication Center is a midsize Izmir, Türkiye-based telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Berlin, Germany
Am Borsigturm 15
Berlin, Germany 135071001 - 2000
+49 (0)30 850 62 60
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UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
60% Call Center Services40% AI DevelopmentFocus Areas
50% Inbound appointment scheduling50% Answering servicesFuture of Voice is a call center company. They were established in 2016 and focus on Call Center Services and Artificial Intelligence.
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UndisclosedUndisclosed50 - 249Berlin, Germany
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
30% Inbound appointment scheduling35% Answering services35% Virtual receptionistCall center company and Back Office Outsourcing company DBS GmbH was launched in 2006. The agency specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Berlin, Germany
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
30% Inbound appointment scheduling40% Answering services30% Virtual receptionistVoxpark GmbH is a call center company and Back Office Outsourcing company. Their midsize team is based in Berlin, Germany. Their team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
35% Call Center Services35% Customer Service Outsourcing30% Back Office OutsourcingFocus Areas
35% Inbound appointment scheduling35% Virtual receptionist30% Answering servicesSnubes, a call center service, offers Call Center Services and Customer Service Outsourcing. The company is in Berlin, Germany and Hannover, Germany.
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Undisclosed$50 - $99 / hr2 - 9Berlin, Germany
Services provided
20% Call Center Services40% Business Consulting20% Market Research +210% Customer Service Outsourcing10% Marketing StrategyFocus Areas
50% Inbound appointment scheduling50% Answering servicesStartup Campus Germany GmbH, a Business Consulting company, was established in 2018. The small team specializes in Business Consulting and Market Research.
Read moreSee All Locations (2)Berlin, Germany
33 Skalitzer Straße
Berlin, Germany 109991
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List of the Top 5 Berlin Inbound Appointment Setting Providers
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$5,000+< $25 / hr1,000 - 9,999Berlin, Germany
Ability to deliver
37.1/40.017.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services25% Inbound appointment scheduling80% Other -
$10,000+< $25 / hr1,000 - 9,999Berlin, Germany
Ability to deliver
25.6/40.020/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
40% Call Center Services30% Inbound appointment scheduling60% Other -
$5,000+$25 - $49 / hr10 - 49Berlin, Germany
Ability to deliver
24.2/40.016.8/20 Reviews3.4/10 Clients & Experience4/10 Market PresenceService focus
40% Call Center Services100% Inbound appointment scheduling60% Other -
$1,000+< $25 / hr50 - 249Berlin, Germany
Ability to deliver
27.2/40.016.6/20 Reviews2.2/10 Clients & Experience8.3/10 Market PresenceService focus
10% Call Center Services45% Inbound appointment scheduling90% Other -
$1,000+Undisclosed50 - 249Berlin, Germany
Ability to deliver
28.7/40.019.2/20 Reviews4.7/10 Clients & Experience4.8/10 Market PresenceService focus
10% Call Center Services10% Inbound appointment scheduling90% Other -
$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
70% Call Center Services35% Inbound appointment scheduling30% Other -
$1,000+< $25 / hr10 - 49Berlin, Germany
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services33% Inbound appointment scheduling80% Other -
UndisclosedUndisclosed250 - 999Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services30% Inbound appointment scheduling60% Other -
UndisclosedUndisclosed10 - 49Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services50% Inbound appointment scheduling40% Other -
UndisclosedUndisclosed50 - 249Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services30% Inbound appointment scheduling50% Other -
UndisclosedUndisclosed50 - 249Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services30% Inbound appointment scheduling50% Other -
UndisclosedUndisclosed10 - 49Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services35% Inbound appointment scheduling65% Other -
Undisclosed$50 - $99 / hr2 - 9Berlin, Germany
Ability to deliver
7.2/40.00/20 Reviews1.8/10 Clients & Experience5.5/10 Market PresenceService focus
20% Call Center Services50% Inbound appointment scheduling80% Other
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