Top Phone Support Services in Los Angeles
9 Leaders 15 Contenders
57 Companies
List of the Top Los Angeles Customer Service Phone Support Companies
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$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Services provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +215% Employer of Record (EOR) Services5% Data Annotation ServicesFocus Areas
30% Phone Support Services30% Email Support Services25% Chat Support Services +115% Order Processing & TakingSee all 10 projectsBoldr. is a Customer Service BPO company that specializes in outsourced customer support and offers comprehensive solutions such as 24/7 multi-language support. They have been praised for their adaptability, responsiveness, and significant cost savings for clients. Notably, 90% of reviews highlight their positive impact on metrics like CSAT and cost efficiency, though some note room for improvement in hiring speed.
Reviews mention Meets deadlines
Clients have expressed a positive sentiment regarding Boldr.'s ability to meet deadlines, highlighting their commitment to fulfilling urgent project requirements. One client noted, 'Boldr. has gone above and beyond what’s necessary to fulfill our needs in this way,' emphasizing their reliability. Additionally, they have consistently met deadlines, as stated by another reviewer, reinforcing their strong project management capabilities. Overall, the feedback indicates a high level of satisfaction with Boldr.'s punctuality and dedication.-
Data Services Outsourcing for Machinery Mnfctrng Company
5.0 Aug 5, 2022There are time constraints on the project as well, and it was urgent that we hit them. Boldr. has gone above and beyond what’s necessary to fulfill our needs in this way. They’ve met our deadlines, and I handle the budget and staffing.
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1 of 1 Phone Support Services reviews is 5 starsUnknown avg. project costPhone Support Services Experience
Boldr. has received predominantly positive feedback regarding their Phone Support Services, with clients highlighting their effective scaling solutions and cost savings, notably saving $6 million annually. Approximately 90% of reviewers appreciate their genuine partnership approach and high retention rates, though 10% noted longer hiring times as an area for improvement. Clients commend the team's responsiveness and project management capabilities, emphasizing the importance of clear communication of expectations to maximize the partnership's benefits.
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1 of 2 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for GPS Pet Tracker Provider
4.5 — Boldr. provided customer services outsourcing services for a GPS pet tracker provider. Boldr. provided multi-language support via email and chats for the client's customers around the world. Read moreWas this helpful?
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
50% Phone Support Services25% Chat Support Services25% Order Processing & TakingSee all 19 projectsSound Telecom is a business process outsourcing company specializing in call handling and communication services. Reviews indicate a generally positive experience, with clients appreciating their quick response time and professionalism. About 67% of the reviews highlight strengths such as expertise and efficiency, while some suggest potential improvement in customer service and cost management.
Reviews mention Professional
Clients consistently highlight Sound Telecom's professionalism, noting their quick response times and effective customer service. One client emphasized that partnering with Sound Telecom allowed them to enhance their service quality significantly, stating, 'They are very quick to respond, we are very happy with their services and recommend them to any company.' Overall, the sentiment regarding professionalism is highly positive, with clients appreciating the ability to focus on their core business activities while relying on Sound Telecom's expertise.-
Answering Services for Education Service
5.0 Aug 12, 2017The takeaway we get from this experience is by answering our needed calls and providing the service they do, we are better equipped to focus on our business presence. Professionalism is highlighted as their strength.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Sound Telecom as providing good value for money, with feedback highlighting their effective service delivery. One client noted a flat rate of $500 per week, emphasizing satisfaction with the quality despite limited performance metrics. Another mentioned a monthly contract with a set number of calls, expressing contentment with their investment. While some clients suggested potential improvements in cost-effectiveness, overall sentiment reflects a positive assessment of the company's pricing relative to the services rendered.Was this helpful?
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See All Locations (3)Los Angeles, CA
2202 S Figueroa St
Los Angeles, CA 900072 - 5
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$5,000+< $25 / hr250 - 999Los Angeles, CA
Services provided
45% Customer Service Outsourcing15% Back Office Outsourcing10% Call Center Services +310% Graphic Design10% Sales Outsourcing10% Web DevelopmentFocus Areas
31% Phone Support Services23% Chat Support Services23% Email Support Services +123% Order Processing & TakingSee all 17 projectsSkyTech Solutions is a versatile Customer Service BPO company offering comprehensive outsourcing services, including customer support, telesales, and digital marketing. With an impressive 80% increase in customer satisfaction and notable reductions in order processing errors, their adaptable and proactive approach consistently meets evolving client needs. Some reviewers suggest improvements in reporting and communication.
Reviews mention High-quality work
SkyTech Solutions consistently receives high praise for delivering top-quality work across various projects. Clients commend the company's attention to detail, timely responses, and professional communication. One client noted that SkyTech's support significantly improved their customer service performance, highlighting their 'super professional services' and 'strong relationship' development. Another client emphasized their loyalty due to SkyTech's 'brilliant work' and reliability. Overall, feedback indicates a strong sentiment of satisfaction regarding the quality and effectiveness of SkyTech's services.-
Order Processing & Inventory Management for Drinks Company
5.0 Sep 26, 2023Thanks to Skytech, our order processing sped up by 40%, and inventory errors were greatly reduced. Their proactive approach kept things on track, and their dedication to accuracy stood out.
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Graphic Design & Photo Editing for Photography Business
5.0 May 14, 2021My workflow has improved greatly in the last 5 years since using SkyTech to assist with my image editing needs. I am loyal to SkyTech as they are reliable, friendly, and produce brilliant work.
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BPO Services for Marketing Solutions Provider
5.0 May 8, 2021I am impressed with the quality of their performance, ease of the process, and their friendly attitude.
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0 of 1 Phone Support Services reviews is 5 stars$50,000 – $199,999 avg. project costPhone Support Services Experience
SkyTech Solutions exhibits strong expertise in Phone Support Services, with 80% of client feedback indicating high satisfaction in customer support and sales strategies, resulting in an impressive 40% sales increase for one client. Reviewers highlight their effective project management and adaptability, while 20% mention areas for improvement, such as detailed reporting. Overall, clients appreciate their comprehensive service offerings that enhance operational efficiency.
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Industry Experience
SkyTech Solutions has demonstrated expertise across several industries, including Telecommunications, Manufacturing, Financial Services, and Advertising & Marketing. Feedback highlights their strengths in order processing, inventory management, and customer support, with notable results such as reduced errors and increased customer satisfaction. Overall sentiment is positive, particularly in Telecommunications and Manufacturing, where clients commend their proactive communication and tailored solutions, indicating strong suitability for complex operational needs.
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Business services Telecommunications Software Manufacturing Transportation Consumer Products Financial services Advertising & marketing DesignWas this helpful?
See All Locations (2)Los Angeles, CA
5326 Senford Ave
Los Angeles, CA 900562 - 5
+16467366633
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$1,000+< $25 / hr50 - 249Cerritos, CA
Services provided
25% Customer Service Outsourcing25% Call Center Services20% Back Office Outsourcing +215% Social Media Marketing15% Web DevelopmentFocus Areas
41% Phone Support Services42% Order Processing & Taking17% Email Support ServicesSee all 4 projectsHire Live Support Inc is a Customer Support Outsourcing company that excels in providing 24/7 customer and technical support services, including Call Center Solutions and Customer Service BPO. With a 100% positive feedback rate, clients commend their ability to significantly improve response times and maintain customer satisfaction scores above 90%, highlighting their professionalism, project management, and adaptability as key strengths.
Reviews mention Timely
Clients have consistently praised Hire Live Support Inc for their timely delivery of services. One client noted, 'They deliver on time,' highlighting their efficiency in managing tasks, which has resulted in improved response times and customer satisfaction. Another client echoed this sentiment, stating that their administrative workload has been handled well, with timely coordination leading to positive feedback from customers and instructors. Overall, the sentiment regarding timeliness is highly positive across multiple reviews.-
CRM & Email Marketing Support for Fitness Studio
5.0 Jun 4, 2026Hire Live Support Inc delivers on time. We communicate via virtual meetings, emails, and messaging apps.
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Industry Experience
Hire Live Support Inc has demonstrated expertise in the Business Services and Fitness industries. Clients in Business Services noted improved efficiency, customer satisfaction, and cost-effectiveness through effective management of repetitive tasks. In the Fitness sector, they significantly reduced administrative burdens, enhancing communication and coordination while aligning with clients' values. Overall, feedback reflects a strong positive sentiment, highlighting their professionalism and ability to deliver timely solutions tailored to client needs.
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Business services FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Hire Live Support Inc's cost-effectiveness and alignment with budgetary needs. One client noted that they chose the company because 'their pricing fit our budget' and appreciated the 'good value for the cost.' Another client echoed this sentiment, stating that the company was selected due to its competitive pricing and cultural fit. Overall, the feedback reflects a positive sentiment regarding the company's value relative to its pricing structure.Was this helpful?
More responsive than most other service providers
Get in TouchHire Live Support Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Walnut, CA
Services provided
75% Customer Service Outsourcing25% Call Center ServicesFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsHelplama specializes in Customer Support Outsourcing, providing a team of trained agents handling customer inquiries across various channels such as emails, live chat, phone, and social media. Reviews highlight their exceptional organizational skills, rapid response times, and consistent quality, leading to significant improvements in customer satisfaction metrics for clients. Their ability to retain skilled agents ensures continuity and expertise in managing customer care operations.
1 of 1 Phone Support Services reviews is 5 stars$50,000 – $199,999 avg. project costPhone Support Services Experience
Helplama has received overwhelmingly positive feedback in the Phone Support Services sector, with a notable CSAT improvement from 25 to 68 and first response time declining from 25 hours to under an hour. Clients appreciate the organized team structure, high agent retention, and effective communication, which significantly enhances customer satisfaction. Notably, 100% of reviewers highlight the company's responsiveness and proactive approach. Overall, Helplama's expertise in handling customer support channels is highly regarded, with no reported areas for improvement.
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Industry Experience
Helplama has demonstrated strong expertise in the eCommerce sector, particularly in customer support for digital consumer products. They received positive feedback for their quick response times and effective resolution of customer inquiries, leading to significant improvements in customer satisfaction scores. Their organized processes and dedicated account management were also noted as strengths. Overall, their impact in the eCommerce industry indicates a solid fit for businesses seeking enhanced customer support solutions.
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eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with Helplama's value for money, noting efficient service and effective project management. One CEO highlighted the significant improvement in response times and customer satisfaction rates after engaging Helplama, emphasizing their organized approach and dedicated account management. The long-term retention of agents was particularly praised, indicating a strong investment in quality. Overall, clients feel that Helplama delivers excellent service relative to its pricing, with no reported areas for improvement.Was this helpful?
See All Locations (2)Walnut, CA
340 S Lemon Ave Walnut
Walnut, CA 917892 - 5
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$1,000+< $25 / hr50 - 249Manhattan Beach, CA
Services provided
75% Customer Service Outsourcing25% Back Office OutsourcingFocus Areas
33% Phone Support Services34% Chat Support Services33% Email Support ServicesSee all 1 projectsOmnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.
Industry Experience
Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.
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ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.Was this helpful?
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$1,000+< $25 / hr10 - 49Pasadena, CA
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO) +125% Logistics & Supply Chain ConsultingFocus Areas
35% Phone Support Services25% Chat Support Services20% Email Support Services +120% Order Processing & TakingSee all 6 projectsGlobalityNet Outsourcing and Consulting offers comprehensive Customer Care Outsourcing services, including back office support and call center functions. Clients appreciate their professional approach, strong attention to detail, and effective communication. The company is recognized for aligning well with client values and providing good value for cost, leading to improved processing times and increased deal closures.
Industry Experience
GlobalityNet Outsourcing and Consulting has demonstrated expertise across various industries, notably Fitness, Fulfillment & Logistics, and Consumer Products. In Fitness, clients praised their marketing and operational support, noting a 100% increase in social media engagement. In Logistics, their WMS implementation showcased strong project management and industry knowledge. For Consumer Products, they excelled in streamlining operations, achieving a 20% cost reduction. Overall, the feedback reflects a positive sentiment, highlighting their effective communication, responsiveness, and commitment to client success.
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Logistics & Supply Chain Consumer ProductsWas this helpful?
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Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Reviewers in California highlight GlobalityNet's proficiency in handling multifaceted projects like marketing campaigns, inventory management, and WMS implementation. They appreciate the company's proactive approach, clear communication, and dedication to client success, consistently achieving impactful results.Read Local ReviewsWas this helpful?
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$5,000+$150 - $199 / hr2 - 9Inglewood, CA
Services provided
20% Customer Service Outsourcing30% CRM Consulting and SI20% Business Consulting +220% Call Center Services10% Financial ConsultingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 13 projectsCX Collective is a Customer Service BPO firm specializing in CX strategy, design, and implementation. Their reviews highlight exceptional performance in delivering timely and responsive customer support services, with 100% of feedback emphasizing effective communication and strategic execution. Clients praise their ability to align with company values and their comprehensive CX solutions.
Industry Experience
CX Collective has demonstrated expertise across various industries, including retail, consumer products, healthcare, and e-commerce. Clients praised their proactive communication, deep knowledge of customer experience (CX) systems, and effective implementation of Zendesk solutions. Feedback reveals a strong impact on operational efficiency, scalability, and customer satisfaction. Overall sentiment is highly positive, indicating that CX Collective is well-suited for businesses seeking to enhance their CX capabilities in fast-paced and evolving environments.
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Nonprofit Beauty & Cosmetics Software Consumer Products Retail HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback highlights CX Collective's strong value for money, with several clients noting that their pricing aligns well with the quality of service provided. One client specifically mentioned, "good value for cost," while another emphasized that the pricing was "very fair" for the extensive work completed. Overall sentiment indicates satisfaction with the cost-effectiveness of their solutions, with clients feeling that the investment led to significant improvements in efficiency and customer experience.Was this helpful?
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Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Los Angeles clients praise CX Collective for their expertise in CX optimization, including Zendesk implementation, workflow automation, and staff training. They highlight successful projects across e-commerce, healthcare, and fast-paced online platforms, emphasizing effective communication, timely delivery, and measurable improvements in customer service efficiency.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed50 - 249Marina del Rey, CA
Services provided
10% Customer Service Outsourcing70% Sales Outsourcing10% Back Office Outsourcing +110% Call Center ServicesFocus Areas
60% Phone Support Services35% Email Support Services5% Chat Support ServicesSee all 5 projectsXync Inc. is a marketing agency specializing in lead generation, social media marketing, and client engagement strategies. With a strong emphasis on value for cost, the company boasts a 100% positive feedback rate, highlighting their responsive project management, personalized service, and proactive team engagement. However, some clients note a need for improved consistency in lead follow-up.
Reviews mention Proactive
Client feedback highlights Xync Inc.'s proactive approach as a significant strength. They have demonstrated a commitment to understanding the complexities of IT Mergers and Acquisitions, which has positively influenced the shaping of social media content. The client noted, 'The team was very proactive,' emphasizing their engagement and ownership in the project's success. Overall, the sentiment reflects high satisfaction with Xync Inc.'s initiative and responsiveness.-
SMM & Lead Generation Services for IT Consulting Firm
5.0 Jun 21, 2023The team was very proactive which was important as we specialize in IT Mergers and Acquisitions which is an unusual service. They have taken the time to learn about this complex process and used this info to help shape our social media posts.
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Industry Experience
Xync Inc. has demonstrated strong expertise across various sectors including Financial Services, Software, and Education. Clients commend their effective lead generation, particularly through social media and personalized outreach. The overall sentiment is positive, highlighting strengths in project management, timely delivery, and a collaborative approach. Notably, in Financial Services, they facilitated valuable client introductions, while in Software, they successfully nurtured leads to contracts. Their adaptability makes them a suitable partner for diverse industries.
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Healthcare Software IT Services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Xync Inc. for their excellent value for money, with specific feedback highlighting that their pricing fits within budget constraints while delivering high-quality services. One client noted, 'Good value for cost,' while another emphasized that Xync's creative work was comparable to that of higher-priced agencies. Overall, the sentiment is positive, with clients appreciating the cost-effectiveness alongside the proactive and attentive service provided.Was this helpful?
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$50,000+< $25 / hr10,000+Santa Monica, CA
Services provided
20% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +510% Content Moderation Services5% AI Development5% Compliance Consulting5% Data Annotation Services5% Generative AIFocus Areas
100% Phone Support ServicesTaskUs is a call center company. Founded in 2008, the company is located in Santa Monica, California. Their services include Call Center Services and Back Office Outsourcing.
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$25,000+< $25 / hr10,000+Los Angeles, CA
Services provided
45% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +310% Custom Software Development5% AI Development5% AR/VR DevelopmentFocus Areas
45% Phone Support Services35% Chat Support Services10% Email Support Services +110% Order Processing & TakingVXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Walnut, CA
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Back Office OutsourcingFocus Areas
100% Phone Support ServicesOBPO is a call center. The large Iloilo City, Philippines-based team specializes in Call Center Services and Back Office Outsourcing. The firm was founded in 2000.
Read moreSee All Locations (2)Walnut, CA
340 South Lemon Avenue
Walnut, CA 91789751 - 1000
+1 844 560 8092
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$5,000+< $25 / hr250 - 999Los Angeles, CA
Services provided
40% Customer Service Outsourcing60% Call Center ServicesFocus Areas
100% Phone Support ServicesIn Los Angeles, California, Agently.ai is a midsize answering service. The team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Los Angeles, CA
Services provided
35% Customer Service Outsourcing40% Call Center Services25% Back Office OutsourcingFocus Areas
15% Phone Support Services71% Chat Support Services14% Order Processing & TakingCollective Solution is a large answering service company founded in 2002. Their team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49La Habra, CA
Services provided
100% Customer Service OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingForme Solar Electric, a Customer Service Outsourcing company, was founded in 2005. The team provides Customer Service Outsourcing and is in La Habra, California.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
48% Customer Service Outsourcing52% Call Center ServicesFocus Areas
33% Phone Support Services42% Email Support Services25% Order Processing & TakingBased in Los Angeles, California, Tel-Us Call Center is a small call center. The team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+$50 - $99 / hr250 - 999Los Angeles, CA
Services provided
25% Customer Service Outsourcing50% Corporate Relocation25% TruckingFocus Areas
25% Phone Support Services50% Chat Support Services25% Email Support ServicesDoStar Moving is a Corporate Relocation company launched in 1998. The company offers Corporate Relocation and Trucking, and is midsize.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
15% Customer Service Outsourcing75% Call Center Services10% Sales OutsourcingFocus Areas
40% Phone Support Services60% Order Processing & TakingLaunched in 1989, Answering365 is a phone answering service. In Los Angeles, California, the team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Cerritos, CA
Services provided
10% Customer Service Outsourcing20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +320% Insurance Services & Brokers20% Other IT Consulting and SI10% Call Center ServicesFocus Areas
50% Phone Support Services50% Order Processing & TakingBristol Healthcare Services is an other IT consulting and SI company. Based in Cerritos, California, their team provides other IT consulting and SI and Back Office Outsourcing.
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$1,000+$50 - $99 / hr2 - 9Los Angeles, CA
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
50% Phone Support Services50% Chat Support ServicesAgent360, a telephone answering service and Customer Service Outsourcing company, was launched in 2026. The firm provides Call Center Services and Customer Service Outsourcing, and is small.
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$5,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
50% Customer Service Outsourcing40% Call Center Services10% Back Office OutsourcingFocus Areas
80% Phone Support Services20% Chat Support ServicesHighPower is a midsize Customer Service Outsourcing company. Founded in 2015, the team provides Customer Service Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr50 - 249Santa Monica, CA
Services provided
20% Customer Service Outsourcing20% Business Consulting20% Call Center Services +420% Sales Outsourcing10% IT Strategy Consulting5% Back Office Outsourcing5% Ecommerce MarketingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingCalltastic is a Business Consulting company located in Santa Monica, California. The team specializes in Business Consulting and Call Center Services.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
12% Customer Service Outsourcing36% Call Center Services12% Sales Outsourcing +410% Content Marketing10% Email Marketing10% Marketing Strategy10% Mobile & App MarketingFocus Areas
100% Phone Support ServicesCall center Convoso is based in Los Angeles, California. The team provides Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
10% Customer Service Outsourcing20% Call Center Services20% Corporate Training & Coaching +320% Direct Marketing20% Sales Outsourcing10% AI ConsultingFocus Areas
70% Phone Support Services15% Chat Support Services15% Email Support ServicesDirect Marketing company ConnectPeak is based in Los Angeles, California and Taipei, Taiwan. Their services include Direct Marketing and Call Center Services.
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$1,000+< $25 / hr250 - 999Los Angeles, CA
Services provided
25% Customer Service Outsourcing50% Back Office Outsourcing25% Web DesignFocus Areas
100% Phone Support ServicesBack Office Outsourcing company Rust Omni was launched in 1970. Located in Los Angeles, California, the team focuses on Back Office Outsourcing and Web Design.
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$1,000+< $25 / hr2 - 9Los Angeles, CA
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% HR OutsourcingFocus Areas
35% Phone Support Services35% Chat Support Services30% Email Support ServicesCall center company AWESOME OS was launched in 2006. The small team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49La Mirada, CA
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingFocus Areas
50% Phone Support Services25% Chat Support Services25% Email Support ServicesB2B Data Partners is a small Customer Service Outsourcing and Sales Outsourcing company founded in 2002. Their services include Customer Service Outsourcing and Sales Outsourcing.
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$250,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
25% Customer Service Outsourcing25% Call Center Services25% Sales Outsourcing +125% StaffingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingMidsize call center service Global Voxe Inc., is headquartered in Los Angeles, California. The team provides Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Business Consulting +125% Call Center ServicesFocus Areas
50% Phone Support Services25% Chat Support Services25% Email Support ServicesBusiness Consulting company SD&A Teleservices is based in Los Angeles, California. Their services include Business Consulting and Call Center Services.
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$1,000+< $25 / hr2 - 9Manhattan Beach, CA
Services provided
10% Customer Service Outsourcing20% AI Development20% Conversion Optimization +420% Web Development10% Back Office Outsourcing10% Call Center Services10% Sales OutsourcingFocus Areas
23% Phone Support Services31% Chat Support Services31% Email Support Services +115% Order Processing & TakingSee all 2 projects89Bots.com is a chatbot development company specializing in customer support automation. They are praised for their modern vision and efficient project management, delivering a working prototype within two weeks. Reviewers highlight their transparent communication and effectiveness, with no negative feedback reported. This track record suggests a 100% satisfaction rate among clients.
Industry Experience
89Bots.com has received positive feedback primarily in the software industry, particularly for chatbot development. Clients praised their modern vision, quick delivery, and effective communication. Their expertise lies in automating customer support processes, reducing the need for large support teams. This suggests they are well-suited for businesses seeking innovative solutions in technology and customer service automation.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with 89Bots.com regarding their cost-effectiveness and value for money. One client noted that developing chatbots in-house would have been more expensive, highlighting 89Bots' competitive pricing. Additionally, the quick delivery of a functional prototype within two weeks was appreciated, reinforcing the perception of good value. Overall, feedback indicates that clients found 89Bots to deliver quality services at reasonable prices, making them a favorable choice for chatbot development.Was this helpful?
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UndisclosedUndisclosed250 - 999Los Angeles, CA
Services provided
10% Customer Service Outsourcing30% Call Center Services30% Social Media Marketing +220% Search Engine Optimization10% Sales OutsourcingFocus Areas
100% Phone Support ServicesKoalifiedLeads is an answering service. The team offers Call Center Services and Social Media Marketing, and the agency is headquartered in Los Angeles, California.
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$1,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Sales OutsourcingFocus Areas
40% Phone Support Services60% Order Processing & TakingCallCentersNow, a call center, was established in 2015. They focuses on Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Los Angeles, CA
Services provided
15% Customer Service Outsourcing25% Sales Outsourcing20% Market Research +320% Marketing Strategy10% Back Office Outsourcing10% Call Center ServicesFocus Areas
59% Phone Support Services23% Chat Support Services18% Email Support ServicesPioneer Lists is a midsize Sales Outsourcing company. They focus on Sales Outsourcing and Marketing Strategy and were founded in 1997.
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$1,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
12% Customer Service Outsourcing30% Back Office Outsourcing20% Custom Software Development +220% Web Design18% Call Center ServicesFocus Areas
100% Phone Support ServicesNowcom is a Back Office Outsourcing company. Founded in 1996, their team provides Back Office Outsourcing and Custom Software Development.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Sales OutsourcingFocus Areas
100% Phone Support ServicesBased in Los Angeles, California, Call Centerl Lead is a small call center company. Their services include Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Los Angeles, CA
Services provided
30% Customer Service Outsourcing30% Business Consulting20% Call Center Services +120% PEO/Employee LeasingFocus Areas
67% Phone Support Services33% Order Processing & TakingBusiness Consulting company Sinousia | Catrice Antonette Monson was launched in 2020. The team offers Business Consulting and Customer Service Outsourcing and is based in Los Angeles, California.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
10% Customer Service Outsourcing20% Advertising20% Mobile App Development +320% Search Engine Optimization18% Call Center Services12% Sales OutsourcingFocus Areas
100% Phone Support ServicesWeb Leads Inc is a small Advertising company. They specialize in Advertising and Mobile App Development and were established in 2010.
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$1,000+< $25 / hr2 - 9Los Angeles, CA
Services provided
10% Customer Service Outsourcing80% Back Office Outsourcing10% Call Center ServicesFocus Areas
100% Phone Support ServicesMedPOINT Management is a Back Office Outsourcing company located in Los Angeles, California. Founded in 1987, the team focuses on Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Cerritos, CA
Services provided
20% Customer Service Outsourcing50% Back Office Outsourcing10% Business Consulting +45% Email Marketing5% Finance & Accounting Outsourcing (FAO)5% Sales Outsourcing5% Web DevelopmentFocus Areas
15% Phone Support Services30% Chat Support Services30% Email Support Services +125% Order Processing & TakingBack Office Outsourcing company XP Plus is located in Cebu City, Philippines and Cerritos, California. Their services include Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (2)Cerritos, CA
16220 Manning Way
Cerritos, CA 907031
+1 562 679 4680
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$250,000+< $25 / hr1,000 - 9,999Santa Clarita, CA
Services provided
40% Customer Service Outsourcing30% Call Center Services15% Sales Outsourcing +210% Back Office Outsourcing5% HR ConsultingFocus Areas
33% Phone Support Services56% Chat Support Services11% Order Processing & TakingSee all 2 projectsTri Source International is a customer support services provider that specializes in handling inbound calls and emails for businesses. The company is praised for its high-quality service, with 100% of reviewers expressing satisfaction with their ongoing projects. Clients commend Tri Source International's effective communication and adaptability, with staff consistently meeting client needs and contributing to improved customer retention.
Reviews mention High-quality work
The feedback highlights Tri Source International's commitment to high-quality work, with clients noting their impressive approach and effective handling of customer inquiries. One client praised the quality of representatives, stating they offer 'the best of both worlds' in terms of service and pricing. Additionally, clients feel assured that their brand is in 'capable hands,' reflecting overall satisfaction with ongoing projects and results.-
Call Center Services for Online Retailer
5.0 Aug 13, 2022They have a higher quality approach, which makes us feel like our brand and business are in capable hands.
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Industry Experience
Tri Source International has demonstrated strong capabilities in the Consumer Products and Financial Services industries. Feedback highlights their effective communication, quality of support, and ability to alleviate burdens from in-house teams, leading to improved customer retention and satisfaction. Clients appreciate their adaptability and responsiveness, indicating a high overall sentiment towards their services. Organizations within these sectors seeking reliable, high-quality customer support would find Tri Source International a suitable partner.
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Consumer Products Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Tri Source International for providing high-quality services at competitive pricing. One client highlighted that they offer the 'best of both worlds' in terms of quality and cost. Another noted that their partnership has led to improved customer retention and reduced disputes, which ultimately saves money. Overall, the sentiment reflects satisfaction with the value for money, indicating that clients feel confident in entrusting their operations to Tri Source International.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Santa Ana, CA
Services provided
60% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
75% Phone Support Services15% Order Processing & Taking10% Email Support ServicesSee all 1 projectsAnsafone Contact Centers is a call center service provider with significant national capabilities, specializing in supporting both English and Spanish-speaking populations. The company received overwhelmingly positive feedback, with praises for their skilled representatives and flexibility in accommodating changing needs. Approximately 90% of the reviews highlighted their strong project management and responsiveness.
Industry Experience
Ansafone Contact Centers has demonstrated strong capabilities in the government sector, particularly in emergency response scenarios. Their expertise in managing call centers for FEMA's hurricane relief efforts highlighted their strengths in scalability, bilingual support, and adaptability to dynamic environments. Clients noted their responsiveness and flexibility in meeting changing demands, contributing positively to project outcomes. Overall, the sentiment within the government industry is highly favorable, positioning Ansafone as a reliable partner for similar initiatives.
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GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Ansafone Contact Centers for their effective service delivery, noting that their skilled representatives provided excellent support during critical projects, such as hurricane relief efforts. While specific costs were not detailed, one client mentioned an investment exceeding $1,000,000, reflecting a substantial commitment. Overall, the feedback indicates a favorable perception of the company's value for money, with clients appreciating their flexibility and responsiveness, despite minor suggestions for improved communication on expectations.Was this helpful?
See All Locations (2)Santa Ana, CA
145 Columbine Ave
Santa Ana, CA 92707101 - 150
714.560.1000
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$10,000+$25 - $49 / hrFreelancerLos Angeles, CA
Services provided
25% Customer Service Outsourcing50% Back Office Outsourcing25% Call Center ServicesFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingEstablished in 2024, ChamConnect is a small Los Angeles, California-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Santa Clarita, CA
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
40% Phone Support Services30% Chat Support Services30% Order Processing & TakingSee all 1 projectsNETbilling offers comprehensive payment processing solutions, including online and in-person transaction services with equipment upgrades and a cash discount program. The overall feedback highlights substantial cost savings, improved administrative efficiency, and exceptional customer service, particularly the personalized support from dedicated representatives. Clients have noted considerable reductions in processing fees and enhanced operational workflows, contributing to a highly satisfactory experience.
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Undisclosed< $25 / hr1,000 - 9,999Huntington Beach, CA
Services provided
40% Customer Service Outsourcing30% Call Center Services15% Back Office Outsourcing +45% IT Managed Services4% Accounting4% Sales Outsourcing2% Web DesignFocus Areas
80% Phone Support Services20% Order Processing & TakingKaizen BPO LLC is a Customer Service Outsourcing company founded in 2018. The large team specializes in Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Glendale, CA
Services provided
20% Customer Service Outsourcing40% Call Center Services20% Finance & Accounting Outsourcing (FAO) +120% Sales OutsourcingFocus Areas
20% Phone Support Services30% Chat Support Services30% Order Processing & Taking +120% Email Support ServicesCall center Universal Contact Centers is headquartered in Tijuana, Mexico and Glendale, California. They focus on Call Center Services and Finance & Accounting Outsourcing (FAO).
Read moreSee All Locations (2)Glendale, CA
700 N. Brand Blvd
Glendale, CA 912031
+1.866.972.0766
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$1,000+< $25 / hr250 - 999Irvine, CA
Services provided
10% Customer Service Outsourcing75% Back Office Outsourcing15% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 1 projectsKareo is a company offering back-office services, particularly in managing employee benefits like 401(k) plans. Feedback from reviewers is predominantly positive, highlighting their quick response times and effective service, with 100% of reviewers mentioning satisfaction with time-saving benefits. Suggested areas of improvement include enhancing their perspective.
Industry Experience
Kareo has demonstrated expertise in the Transportation industry, providing essential back office services such as 401k management. Clients appreciate their responsiveness and the significant time savings of approximately 23 hours per month. Overall sentiment is positive, highlighting their reliability and effective service delivery. Potential clients in the Transportation sector seeking efficient back office solutions may find Kareo to be a suitable partner.
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TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have reported that Kareo offers good value for money, particularly noting effective package deals that save time and resources. One client highlighted a monthly savings of 23 hours, indicating efficient service delivery. Overall sentiment reflects satisfaction with the quality of work and responsiveness, suggesting that clients perceive the pricing structure as beneficial in relation to the services rendered.Was this helpful?
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$1,000+Undisclosed10 - 49Irvine, CA
Services provided
25% Customer Service Outsourcing50% IT Staff Augmentation25% Call Center ServicesFocus Areas
45% Phone Support Services25% Chat Support Services25% Email Support Services +15% Order Processing & TakingSee all 1 projectsHelpt is a Customer Support Outsourcing firm providing Remote Customer Care and Call Center Solutions. Reviews indicate a 100% positive experience, with clients highlighting their effective after-hours call screening and emergency response management. The company's team is praised for professionalism, promptness, and adaptability, consistently ensuring optimal outcomes for their clients.
1 of 1 Phone Support Services reviews is 5 stars1 new review for Phone Support Services in past 6 monthsLess than $10,000 avg. project costPhone Support Services Experience
Helpt has received overwhelmingly positive feedback for its Phone Support Services, with 90% of non-emergency calls successfully managed, allowing clients to focus on urgent issues. Clients commend the company's well-trained staff, prompt response times, and effective communication. Reviewers highlight the seamless implementation process and excellent cultural fit, resulting in an A+ experience. Overall, the sentiment is highly favorable, with no reported areas for improvement.
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1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Nonemergency Call Support for POS Software Firm
5.0 — Helpt provides call center services for a POS software provider seven days a week. They handle after-hours, non-emergency support calls and forward emergency calls to the client's team. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently highlight the company's competitive pricing and overall good value for money. One client noted that Helpt was selected due to its 'pricing fit our budget' and 'good value for cost.' Additionally, the seamless implementation and impressive responsiveness further reinforced their satisfaction, with one client stating their experience was 'A+' and expressing no areas for improvement.Was this helpful?
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$1,000+< $25 / hr10,000+Irvine, CA
Services provided
12% Customer Service Outsourcing50% Back Office Outsourcing38% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 1 projectsAlorica provides Customer Support Outsourcing and Call Center Outsourcing services, offering first-level support and managing call volume. While their availability, especially for night shifts, is highly valued, feedback indicates an ongoing need for improvement in agent skill levels. Overall, their cost-effectiveness and willingness to fill gaps in coverage are appreciated by clients.
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UndisclosedUndisclosed1,000 - 9,999Lake Forest, CA
Services provided
25% Customer Service Outsourcing50% Back Office Outsourcing13% Sales Outsourcing +112% Call Center ServicesFocus Areas
50% Phone Support Services50% Order Processing & TakingImagenet LLC is a Back Office Outsourcing company. The team specializes in Back Office Outsourcing and Customer Service Outsourcing and is located in Tampa, Florida and Lake Forest, California.
Read moreSee All Locations (5)Lake Forest, CA
9 Spectrum Point Dr
Lake Forest, CA 926301001 - 2000
(877) 272-0705
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UndisclosedUndisclosed10 - 49Irvine, CA
Services provided
15% Customer Service Outsourcing80% Call Center Services5% Business ConsultingFocus Areas
67% Phone Support Services33% Order Processing & TakingExcel Telemessaging, a small call center service, is in Irvine, California and Venice, Florida. The team focuses on Call Center Services and Customer Service Outsourcing.
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List of the Top 9 Los Angeles Customer Service Phone Support Companies
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$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
UndisclosedUndisclosed10 - 49Los Angeles, CA
Ability to deliver
27.8/40.013.6/20 Reviews8.1/10 Clients & Experience6.1/10 Market PresenceService focus
50% Customer Service Outsourcing50% Phone Support Services50% Other -
$5,000+< $25 / hr250 - 999Los Angeles, CA
Ability to deliver
25.7/40.016.2/20 Reviews4.4/10 Clients & Experience5.2/10 Market PresenceService focus
45% Customer Service Outsourcing31% Phone Support Services55% Other -
$1,000+< $25 / hr50 - 249Cerritos, CA
Ability to deliver
28.9/40.018.2/20 Reviews4.7/10 Clients & Experience6/10 Market PresenceService focus
25% Customer Service Outsourcing41% Phone Support Services75% Other -
$1,000+< $25 / hr250 - 999Walnut, CA
Ability to deliver
25.3/40.016.4/20 Reviews2.3/10 Clients & Experience6.6/10 Market PresenceService focus
75% Customer Service Outsourcing25% Phone Support Services25% Other -
$1,000+< $25 / hr50 - 249Manhattan Beach, CA
Ability to deliver
23.6/40.016.2/20 Reviews1.9/10 Clients & Experience5.5/10 Market PresenceService focus
75% Customer Service Outsourcing33% Phone Support Services25% Other -
$1,000+< $25 / hr10 - 49Pasadena, CA
Ability to deliver
24/40.016.4/20 Reviews3/10 Clients & Experience4.6/10 Market PresenceService focus
25% Customer Service Outsourcing35% Phone Support Services75% Other -
$5,000+$150 - $199 / hr2 - 9Inglewood, CA
Ability to deliver
26.3/40.016.6/20 Reviews4.8/10 Clients & Experience4.9/10 Market PresenceService focus
20% Customer Service Outsourcing25% Phone Support Services80% Other -
UndisclosedUndisclosed50 - 249Marina del Rey, CA
Ability to deliver
21.7/40.015.2/20 Reviews1.9/10 Clients & Experience4.6/10 Market PresenceService focus
10% Customer Service Outsourcing60% Phone Support Services90% Other -
$50,000+< $25 / hr10,000+Santa Monica, CA
Ability to deliver
11.6/40.00/20 Reviews1.7/10 Clients & Experience10/10 Market PresenceService focus
20% Customer Service Outsourcing100% Phone Support Services80% Other -
$25,000+< $25 / hr10,000+Los Angeles, CA
Ability to deliver
8.7/40.00/20 Reviews3/10 Clients & Experience5.7/10 Market PresenceService focus
45% Customer Service Outsourcing45% Phone Support Services55% Other -
UndisclosedUndisclosed1,000 - 9,999Walnut, CA
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
25% Customer Service Outsourcing100% Phone Support Services75% Other -
$5,000+< $25 / hr250 - 999Los Angeles, CA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Customer Service Outsourcing100% Phone Support Services60% Other -
$1,000+< $25 / hr1,000 - 9,999Los Angeles, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
35% Customer Service Outsourcing15% Phone Support Services65% Other -
UndisclosedUndisclosed10 - 49La Habra, CA
Ability to deliver
7/40.00/20 Reviews0/10 Clients & Experience7/10 Market PresenceService focus
100% Customer Service Outsourcing25% Phone Support Services -
UndisclosedUndisclosed10 - 49Los Angeles, CA
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
48% Customer Service Outsourcing33% Phone Support Services52% Other -
$1,000+$50 - $99 / hr250 - 999Los Angeles, CA
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Customer Service Outsourcing25% Phone Support Services75% Other -
UndisclosedUndisclosed10 - 49Los Angeles, CA
Ability to deliver
7.9/40.00/20 Reviews2.2/10 Clients & Experience5.7/10 Market PresenceService focus
15% Customer Service Outsourcing40% Phone Support Services85% Other -
UndisclosedUndisclosed250 - 999Cerritos, CA
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
10% Customer Service Outsourcing50% Phone Support Services90% Other -
$1,000+$50 - $99 / hr2 - 9Los Angeles, CA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Customer Service Outsourcing50% Phone Support Services50% Other -
$5,000+< $25 / hr50 - 249Los Angeles, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Customer Service Outsourcing80% Phone Support Services50% Other -
$1,000+$25 - $49 / hr50 - 249Santa Monica, CA
Ability to deliver
7/40.00/20 Reviews2.1/10 Clients & Experience5/10 Market PresenceService focus
20% Customer Service Outsourcing25% Phone Support Services80% Other -
UndisclosedUndisclosed10 - 49Los Angeles, CA
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
12% Customer Service Outsourcing100% Phone Support Services88% Other -
$1,000+< $25 / hr50 - 249Los Angeles, CA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Customer Service Outsourcing70% Phone Support Services90% Other
Latest Phone Support Services Articles
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