Top Phone Support Services in Los Angeles
60 Companies
List of the Top Los Angeles Customer Service Phone Support Companies
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$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Services provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +215% Employer of Record (EOR) Services5% Data Annotation ServicesFocus Areas
30% Phone Support Services30% Email Support Services25% Chat Support Services +115% Order Processing & TakingSee all 10 projectsBoldr. is a Customer Service BPO company specializing in outsourced customer support and call center solutions. Reviewers highlight their adaptability, strong partnership approach, and ability to reduce costs, with one client saving $6 million annually. While praised for their responsiveness and low attrition rates, 67% of reviews suggest improvements in hiring time. Overall, Boldr.'s services have been effective, though experiences vary.
Reviews mention Helpful
Clients have consistently praised Boldr for their helpfulness and responsiveness. One customer noted the ease of collaboration, stating, "Boldr is a partner we hope to continue to work with for years to come," highlighting their flexibility and support. Another client emphasized their team's understanding of client objectives and their commitment to maintaining a positive work culture, saying, "Their personalities are pleasant, helpful, and friendly." Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and a desire for ongoing partnership.-
PEO Support for Baby Registry Platform
4.5 Aug 12, 2022With the exception of some payroll hiccups during implementation, working with Boldr has been very easy. They are flexible, responsive, and helpful. Boldr is a partner we hope to continue to work with for years to come.
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Customer Service for E-Commerce and Consumer Products Co.
5.0 Jul 19, 2022Their personalities are pleasant, helpful, and friendly. All of their staff have a terrific work ethic, from their senior management team all the way down to the front-line representatives.
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Industry Experience
Boldr. has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and E-commerce. Clients commend their effective project management, adaptability, and strong communication. In Consumer Products, they excelled in enhancing customer satisfaction and response times. In Retail, their impact on team scaling and culture control was highlighted. Manufacturing clients praised their proactive monitoring and data accuracy. Overall, sentiment across industries is highly positive, suggesting Boldr. is well-suited for companies seeking customized outsourcing solutions.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback highlights Boldr.'s strong value for money, with many praising their cost-effectiveness. For instance, Babylist reported annual savings of $6 million due to their services, while Tractive noted that Boldr.'s pricing fit their budget and provided great value. Overall, sentiment is positive, emphasizing that Boldr. delivers high-quality support and effective solutions at competitive prices, making them a preferred partner for many clients.Was this helpful?
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
50% Phone Support Services25% Chat Support Services25% Order Processing & TakingSee all 19 projectsSound Telecom is a business process outsourcing company specializing in call handling and communication services. Reviews indicate a generally positive experience, with clients appreciating their quick response time and professionalism. About 67% of the reviews highlight strengths such as expertise and efficiency, while some suggest potential improvement in customer service and cost management.
Reviews mention Timely
Clients have expressed a positive sentiment regarding Sound Telecom's timeliness, noting that they 'respond quickly' to inquiries and needs. This promptness is highlighted as a key strength of the service provider, indicating reliability in communication and service delivery. Overall, the feedback suggests that Sound Telecom is effective in meeting deadlines and maintaining responsiveness, which is crucial for their clients' operational needs.-
Inbound Support for Business Services Company
4.5 Dec 24, 2017They respond quickly.
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Industry Experience
Sound Telecom has demonstrated significant expertise across various industries, particularly in Business Services, IT Services, and Consumer Products. Clients appreciate their quick response times and professionalism, noting improvements in customer service and operational efficiency. Overall, feedback highlights strengths in call handling and support, with a positive sentiment regarding their impact. They are a suitable choice for businesses seeking reliable inbound services, especially in sectors requiring consistent communication and customer support.
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Telecommunications Financial services Business services IT Services Consumer Products Real estate Arts, entertainment & music Healthcare Media Nonprofit Hospitality & leisure Manufacturing Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a generally positive sentiment regarding Sound Telecom's pricing and value for money. One client noted a flat rate of $500 per week, indicating satisfaction with the services provided for that cost. Another highlighted the importance of their services, stating they are happy with their spending and the product received. While some reviews mentioned potential areas for improvement in cost, this was not viewed as a significant drawback, with overall contentment in the quality of service delivered.Was this helpful?
See All Locations (3)Los Angeles, CA
2202 S Figueroa St
Los Angeles, CA 900072 - 5
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$5,000+< $25 / hr250 - 999Los Angeles, CA
Services provided
45% Customer Service Outsourcing15% Back Office Outsourcing10% Call Center Services +310% Graphic Design10% Sales Outsourcing10% Web DevelopmentFocus Areas
31% Phone Support Services23% Chat Support Services23% Email Support Services +123% Order Processing & TakingSee all 17 projectsSkyTech Solutions is a comprehensive Customer Service BPO and Call Center Outsourcing company offering services such as customer support, telesales, and digital marketing. Their reviews highlight exceptional project management and adaptability, with 95% error reduction in order processing and up to 40% increases in sales. However, some clients noted a need for more detailed reporting and proactive communication updates.
Reviews mention Results-oriented
SkyTech Solutions has received positive feedback regarding their results-oriented approach, with clients noting their consistent delivery of B2B leads and effective handling of marketing campaign transfers. One client highlighted that their ongoing partnership, which began in 2013, is a testament to the results achieved, stating, 'we wouldn’t be doing business with them if the team didn’t deliver results.' Overall, clients appreciate the effectiveness of the team, despite occasional requests for increased lead generation.-
BPO & Call Center Services for Financial Services Co
4.0 May 24, 2021Some months are better than others, but overall I’d say we wouldn’t be doing business with them if the team didn’t deliver results. We’ve been working with them for quite some time now, and they’ve been great.
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4 of 5 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Digital Mktg, Customer Service & Sales for Duct Cleaning Co
4.5 — SkyTech Solutions provides omnichannel customer support outsourcing for an air duct cleaning company. The team implements telesales and digital marketing strategies through PPC, email, and social Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SkyTech Solutions is frequently noted for its competitive pricing and strong value for money. Clients like the CEO of All City Duct Cleaning highlighted that their pricing fit within budget while delivering significant results, such as a 40% increase in sales. Similarly, the Senior Director of a software company emphasized the good value for cost and alignment with company values. Overall, clients express satisfaction with the cost-effectiveness of SkyTech's services, though some suggest improvements in cost transparency.Was this helpful?
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$1,000+< $25 / hr250 - 999Walnut, CA
Services provided
75% Customer Service Outsourcing25% Call Center ServicesFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsHelplama specializes in Customer Support Outsourcing, providing a team of trained agents handling customer inquiries across various channels such as emails, live chat, phone, and social media. Reviews highlight their exceptional organizational skills, rapid response times, and consistent quality, leading to significant improvements in customer satisfaction metrics for clients. Their ability to retain skilled agents ensures continuity and expertise in managing customer care operations.
1 of 1 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support BPO for Digital Consumer Products Co
5.0 — A digital consumer products company for customer service BPO. They source the client with customer support agents and train them to handle emails, live chat, phone, and social media inquiries. Read moreWas this helpful?
Industry Experience
Helplama has demonstrated strong expertise in the eCommerce sector, particularly in enhancing customer support for digital consumer products. Client feedback highlights their organized processes, quick response times, and effective agent retention, resulting in improved customer satisfaction scores. The positive sentiment indicates a solid fit for companies within the eCommerce industry seeking efficient customer service solutions.
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eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Helplama's overall cost-effectiveness and value for money. One CEO noted a significant improvement in customer service metrics and praised the company's organized processes and long-term agent retention, suggesting a strong return on investment. The feedback indicates that Helplama meets client needs efficiently, with no reported areas for improvement, highlighting their competitive pricing relative to the quality of service provided.Was this helpful?
See All Locations (2)Walnut, CA
340 S Lemon Ave Walnut
Walnut, CA 917892 - 5
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$1,000+< $25 / hr50 - 249Manhattan Beach, CA
Services provided
75% Customer Service Outsourcing25% Back Office OutsourcingFocus Areas
33% Phone Support Services34% Chat Support Services33% Email Support ServicesSee all 1 projectsOmnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.
Industry Experience
Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.
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ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.Was this helpful?
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$1,000+< $25 / hr10 - 49Pasadena, CA
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO) +125% Logistics & Supply Chain ConsultingFocus Areas
35% Phone Support Services25% Chat Support Services20% Email Support Services +120% Order Processing & TakingSee all 6 projectsGlobalityNet Outsourcing and Consulting offers comprehensive Customer Care Outsourcing services, including back office support and call center functions. Clients appreciate their professional approach, strong attention to detail, and effective communication. The company is recognized for aligning well with client values and providing good value for cost, leading to improved processing times and increased deal closures.
Reviews mention Efficient
Clients have expressed high satisfaction with GlobalityNet's efficiency in streamlining operations. One review highlighted a 20% cost saving in warehouse picking operations due to their effective communication and engagement throughout the project. The client noted that Globality's ability to present findings clearly and their commitment to success significantly contributed to a highly effective workflow. Overall, the sentiment regarding their efficiency is overwhelmingly positive, with no suggested areas for improvement.-
Supply Chain Optimization for Consumer Goods Company
5.0 Nov 13, 2020Warehouse picking operations became more efficient with an estimated 20% cost savings. Highly effective. Globality was very effective in communicating their findings to all our team members. Globality did this through very easy to follow presentations.
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Industry Experience
GlobalityNet Outsourcing and Consulting has demonstrated expertise primarily in the Logistics & Supply Chain and Consumer Products industries. Clients in Logistics praised their strategic planning and implementation of Warehouse Management Systems (WMS), noting a successful impact on customer acquisition. In Consumer Products, the focus on purchasing and warehousing optimization resulted in improved operational efficiency and significant cost savings. Overall, the sentiment reflects strong client satisfaction, especially in project management and communication.
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Logistics & Supply Chain Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend GlobalityNet Outsourcing and Consulting for their competitive pricing and strong value for money. One review highlighted a 20% cost savings in warehouse operations due to their effective optimization strategies. Another client noted the successful implementation of a WMS within two months, attributing the timely delivery and strategic planning to the company's expertise. Overall, feedback suggests that clients find their services to be both cost-effective and impactful.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
California-based clients praise GlobalityNet for their expertise in supply chain optimization, WMS implementation, and operational streamlining. Projects include cost savings, KPI development, and strategic planning, with clients highlighting their engagement, effective communication, and deep industry knowledge.Read Local ReviewsWas this helpful?
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$5,000+$150 - $199 / hr2 - 9Inglewood, CA
Services provided
20% Customer Service Outsourcing30% CRM Consulting and SI20% Business Consulting +220% Call Center Services10% Financial ConsultingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 13 projectsCX Collective is a Customer Service BPO specializing in Customer Support Outsourcing and CX strategy development. Reviewers consistently praise their expertise in creating and executing effective customer experience strategies, with 100% of feedback highlighting their responsive communication and alignment with client values. They are noted for their exceptional project management and ability to adapt to changing project scopes efficiently.
Industry Experience
The Workforce Pro has demonstrated expertise across diverse industries, including healthcare, e-commerce, consumer products, and nonprofit organizations. Clients commend their deep understanding of customer experience strategies, system optimization, and timely project delivery. Overall sentiment is overwhelmingly positive, with feedback highlighting their professionalism, responsiveness, and ability to tailor solutions to specific industry needs, making them a strong choice for organizations seeking to enhance customer support and engagement.
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Consumer Products Healthcare Nonprofit Beauty & Cosmetics Software RetailWas this helpful?
More responsive than most other service providers
Get in TouchCX Collective is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
LA clients commend CX Collective for their extensive CX and Zendesk expertise, successfully managing complex projects such as workflow automation, training development, and customer service enhancements. Their human-centered approach and effective communication foster seamless, impactful collaborations.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed50 - 249Marina del Rey, CA
Services provided
10% Customer Service Outsourcing70% Sales Outsourcing10% Back Office Outsourcing +110% Call Center ServicesFocus Areas
60% Phone Support Services35% Email Support Services5% Chat Support ServicesSee all 5 projectsXync Inc. is a marketing agency specializing in lead generation, social media marketing, and client engagement strategies. With a strong emphasis on value for cost, the company boasts a 100% positive feedback rate, highlighting their responsive project management, personalized service, and proactive team engagement. However, some clients note a need for improved consistency in lead follow-up.
Reviews mention Efficient
Clients consistently commend Xync Inc. for their efficient project management and timely delivery of services. One client highlighted their responsiveness to needs, ensuring a smooth experience throughout the project. Additionally, the company's targeted outreach strategies and regular campaign updates were noted as impressive, contributing to the successful generation of qualified leads. Overall, the sentiment reflects a strong appreciation for Xync Inc.'s efficiency and effectiveness in meeting client objectives.-
Lead Generation for Managed IT Services Company
4.5 May 25, 2023Xync is known for its efficient project management, consistently delivering items on time. They are responsive to client needs, ensuring a smooth and satisfactory experience throughout the project.
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Industry Experience
Xync Inc. has demonstrated its expertise across various sectors, including Software, IT Services, Healthcare, and Financial Services. Clients commend their responsiveness, personalized approach, and consistent project management, leading to successful lead generation and marketing campaigns. The overall sentiment is positive, especially within IT and Healthcare, where their targeted outreach strategies have notably improved client visibility and engagement. Potential clients in these industries may find Xync Inc.'s services particularly beneficial.
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Software IT Services Healthcare Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Xync Inc. is frequently praised for its cost-effectiveness and value for money. Clients noted that the pricing fits their budgets while delivering significant results, such as generating leads and enhancing brand visibility. One client specifically highlighted, 'Good value for cost,' while another remarked on the team's investment in their success. Overall, the sentiment reflects satisfaction with the pricing structure relative to the quality of services provided, although some suggested minor improvements in follow-up consistency.Was this helpful?
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$50,000+< $25 / hr10,000+Santa Monica, CA
Services provided
20% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +510% Content Moderation Services5% AI Development5% Compliance Consulting5% Data Annotation Services5% Generative AIFocus Areas
100% Phone Support ServicesTaskUs is a call center company. Founded in 2008, the company is located in Santa Monica, California. Their services include Call Center Services and Back Office Outsourcing.
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$25,000+< $25 / hr10,000+Los Angeles, CA
Services provided
45% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +310% Custom Software Development5% AI Development5% AR/VR DevelopmentFocus Areas
45% Phone Support Services35% Chat Support Services10% Email Support Services +110% Order Processing & TakingVXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Cerritos, CA
Services provided
25% Customer Service Outsourcing25% Call Center Services20% Back Office Outsourcing +215% Social Media Marketing15% Web DevelopmentFocus Areas
41% Phone Support Services42% Order Processing & Taking17% Email Support ServicesHire Live Support Inc is a call center company launched in 2009. The firm focuses on Call Center Services and Customer Service Outsourcing.
Read moreMore responsive than most other service providers
Get in TouchHire Live Support Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Walnut, CA
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Back Office OutsourcingFocus Areas
100% Phone Support ServicesOBPO is a call center. The large Iloilo City, Philippines-based team specializes in Call Center Services and Back Office Outsourcing. The firm was founded in 2000.
Read moreSee All Locations (2)Walnut, CA
340 South Lemon Avenue
Walnut, CA 91789751 - 1000
+1 844 560 8092
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$5,000+< $25 / hr250 - 999Los Angeles, CA
Services provided
40% Customer Service Outsourcing60% Call Center ServicesFocus Areas
100% Phone Support ServicesIn Los Angeles, California, Agently.ai is a midsize answering service. The team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Los Angeles, CA
Services provided
35% Customer Service Outsourcing40% Call Center Services25% Back Office OutsourcingFocus Areas
15% Phone Support Services71% Chat Support Services14% Order Processing & TakingCollective Solution is a large answering service company founded in 2002. Their team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49La Habra, CA
Services provided
100% Customer Service OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingForme Solar Electric, a Customer Service Outsourcing company, was founded in 2005. The team provides Customer Service Outsourcing and is in La Habra, California.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
48% Customer Service Outsourcing52% Call Center ServicesFocus Areas
33% Phone Support Services42% Email Support Services25% Order Processing & TakingBased in Los Angeles, California, Tel-Us Call Center is a small call center. The team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+$50 - $99 / hr250 - 999Los Angeles, CA
Services provided
25% Customer Service Outsourcing50% Corporate Relocation25% TruckingFocus Areas
25% Phone Support Services50% Chat Support Services25% Email Support ServicesDoStar Moving is a Corporate Relocation company launched in 1998. The company offers Corporate Relocation and Trucking, and is midsize.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
15% Customer Service Outsourcing75% Call Center Services10% Sales OutsourcingFocus Areas
40% Phone Support Services60% Order Processing & TakingLaunched in 1989, Answering365 is a phone answering service. In Los Angeles, California, the team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Cerritos, CA
Services provided
10% Customer Service Outsourcing20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +320% Insurance Services & Brokers20% Other IT Consulting and SI10% Call Center ServicesFocus Areas
50% Phone Support Services50% Order Processing & TakingBristol Healthcare Services is an other IT consulting and SI company. Based in Cerritos, California, their team provides other IT consulting and SI and Back Office Outsourcing.
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$1,000+$50 - $99 / hr2 - 9Los Angeles, CA
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
50% Phone Support Services50% Chat Support ServicesAgent360, a telephone answering service and Customer Service Outsourcing company, was launched in 2026. The firm provides Call Center Services and Customer Service Outsourcing, and is small.
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$5,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
50% Customer Service Outsourcing40% Call Center Services10% Back Office OutsourcingFocus Areas
80% Phone Support Services20% Chat Support ServicesHighPower is a midsize Customer Service Outsourcing company. Founded in 2015, the team provides Customer Service Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr50 - 249Santa Monica, CA
Services provided
20% Customer Service Outsourcing20% Business Consulting20% Call Center Services +420% Sales Outsourcing10% IT Strategy Consulting5% Back Office Outsourcing5% Ecommerce MarketingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingCalltastic is a Business Consulting company located in Santa Monica, California. The team specializes in Business Consulting and Call Center Services.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
12% Customer Service Outsourcing36% Call Center Services12% Sales Outsourcing +410% Content Marketing10% Email Marketing10% Marketing Strategy10% Mobile & App MarketingFocus Areas
100% Phone Support ServicesCall center Convoso is based in Los Angeles, California. The team provides Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
10% Customer Service Outsourcing20% Call Center Services20% Corporate Training & Coaching +320% Direct Marketing20% Sales Outsourcing10% AI ConsultingFocus Areas
70% Phone Support Services15% Chat Support Services15% Email Support ServicesDirect Marketing company ConnectPeak is based in Los Angeles, California and Taipei, Taiwan. Their services include Direct Marketing and Call Center Services.
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$1,000+< $25 / hr250 - 999Los Angeles, CA
Services provided
25% Customer Service Outsourcing50% Back Office Outsourcing25% Web DesignFocus Areas
100% Phone Support ServicesBack Office Outsourcing company Rust Omni was launched in 1970. Located in Los Angeles, California, the team focuses on Back Office Outsourcing and Web Design.
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$1,000+< $25 / hr2 - 9Los Angeles, CA
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% HR OutsourcingFocus Areas
35% Phone Support Services35% Chat Support Services30% Email Support ServicesCall center company AWESOME OS was launched in 2006. The small team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49La Mirada, CA
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingFocus Areas
50% Phone Support Services25% Chat Support Services25% Email Support ServicesB2B Data Partners is a small Customer Service Outsourcing and Sales Outsourcing company founded in 2002. Their services include Customer Service Outsourcing and Sales Outsourcing.
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$250,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
25% Customer Service Outsourcing25% Call Center Services25% Sales Outsourcing +125% StaffingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingMidsize call center service Global Voxe Inc., is headquartered in Los Angeles, California. The team provides Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Business Consulting +125% Call Center ServicesFocus Areas
50% Phone Support Services25% Chat Support Services25% Email Support ServicesBusiness Consulting company SD&A Teleservices is based in Los Angeles, California. Their services include Business Consulting and Call Center Services.
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$1,000+< $25 / hr2 - 9Manhattan Beach, CA
Services provided
10% Customer Service Outsourcing20% AI Development20% Conversion Optimization +420% Web Development10% Back Office Outsourcing10% Call Center Services10% Sales OutsourcingFocus Areas
23% Phone Support Services31% Chat Support Services31% Email Support Services +115% Order Processing & TakingSee all 2 projects89Bots.com is a chatbot development company specializing in customer support automation. They are praised for their modern vision and efficient project management, delivering a working prototype within two weeks. Reviewers highlight their transparent communication and effectiveness, with no negative feedback reported. This track record suggests a 100% satisfaction rate among clients.
Industry Experience
89Bots.com has received positive feedback primarily in the software industry, particularly for chatbot development. Clients praised their modern vision, quick delivery, and effective communication. Their expertise lies in automating customer support processes, reducing the need for large support teams. This suggests they are well-suited for businesses seeking innovative solutions in technology and customer service automation.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with 89Bots.com regarding their cost-effectiveness and value for money. One client noted that developing chatbots in-house would have been more expensive, highlighting 89Bots' competitive pricing. Additionally, the quick delivery of a functional prototype within two weeks was appreciated, reinforcing the perception of good value. Overall, feedback indicates that clients found 89Bots to deliver quality services at reasonable prices, making them a favorable choice for chatbot development.Was this helpful?
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UndisclosedUndisclosed250 - 999Los Angeles, CA
Services provided
10% Customer Service Outsourcing30% Call Center Services30% Social Media Marketing +220% Search Engine Optimization10% Sales OutsourcingFocus Areas
100% Phone Support ServicesKoalifiedLeads is an answering service. The team offers Call Center Services and Social Media Marketing, and the agency is headquartered in Los Angeles, California.
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$1,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Sales OutsourcingFocus Areas
40% Phone Support Services60% Order Processing & TakingCallCentersNow, a call center, was established in 2015. They focuses on Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Los Angeles, CA
Services provided
15% Customer Service Outsourcing25% Sales Outsourcing20% Market Research +320% Marketing Strategy10% Back Office Outsourcing10% Call Center ServicesFocus Areas
59% Phone Support Services23% Chat Support Services18% Email Support ServicesPioneer Lists is a midsize Sales Outsourcing company. They focus on Sales Outsourcing and Marketing Strategy and were founded in 1997.
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$1,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
12% Customer Service Outsourcing30% Back Office Outsourcing20% Custom Software Development +220% Web Design18% Call Center ServicesFocus Areas
100% Phone Support ServicesNowcom is a Back Office Outsourcing company. Founded in 1996, their team provides Back Office Outsourcing and Custom Software Development.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Sales OutsourcingFocus Areas
100% Phone Support ServicesBased in Los Angeles, California, Call Centerl Lead is a small call center company. Their services include Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Los Angeles, CA
Services provided
30% Customer Service Outsourcing30% Business Consulting20% Call Center Services +120% PEO/Employee LeasingFocus Areas
67% Phone Support Services33% Order Processing & TakingBusiness Consulting company Sinousia | Catrice Antonette Monson was launched in 2020. The team offers Business Consulting and Customer Service Outsourcing and is based in Los Angeles, California.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
10% Customer Service Outsourcing20% Advertising20% Mobile App Development +320% Search Engine Optimization18% Call Center Services12% Sales OutsourcingFocus Areas
100% Phone Support ServicesWeb Leads Inc is a small Advertising company. They specialize in Advertising and Mobile App Development and were established in 2010.
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$1,000+< $25 / hr2 - 9Los Angeles, CA
Services provided
10% Customer Service Outsourcing80% Back Office Outsourcing10% Call Center ServicesFocus Areas
100% Phone Support ServicesMedPOINT Management is a Back Office Outsourcing company located in Los Angeles, California. Founded in 1987, the team focuses on Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Los Angeles, CA
Services provided
10% Customer Service Outsourcing40% Sales Outsourcing10% Back Office Outsourcing +410% Call Center Services10% Direct Marketing10% Market Research10% Marketing StrategyFocus Areas
67% Phone Support Services33% Email Support ServicesVirtunect BPO is a Sales Outsourcing company. Headquartered in Los Angeles, California, their team offers Sales Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Cerritos, CA
Services provided
20% Customer Service Outsourcing50% Back Office Outsourcing10% Business Consulting +45% Email Marketing5% Finance & Accounting Outsourcing (FAO)5% Sales Outsourcing5% Web DevelopmentFocus Areas
15% Phone Support Services30% Chat Support Services30% Email Support Services +125% Order Processing & TakingBack Office Outsourcing company XP Plus is located in Cebu City, Philippines and Cerritos, California. Their services include Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (2)Cerritos, CA
16220 Manning Way
Cerritos, CA 907031
+1 562 679 4680
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$250,000+< $25 / hr1,000 - 9,999Santa Clarita, CA
Services provided
40% Customer Service Outsourcing30% Call Center Services15% Sales Outsourcing +210% Back Office Outsourcing5% HR ConsultingFocus Areas
33% Phone Support Services56% Chat Support Services11% Order Processing & TakingSee all 2 projectsTri Source International is a customer support services provider that specializes in handling inbound calls and emails for businesses. The company is praised for its high-quality service, with 100% of reviewers expressing satisfaction with their ongoing projects. Clients commend Tri Source International's effective communication and adaptability, with staff consistently meeting client needs and contributing to improved customer retention.
Reviews mention High-quality work
The feedback highlights Tri Source International's commitment to high-quality work, with clients noting their impressive approach and effective handling of customer inquiries. One client praised the quality of representatives, stating they offer 'the best of both worlds' in terms of service and pricing. Additionally, clients feel assured that their brand is in 'capable hands,' reflecting overall satisfaction with ongoing projects and results.-
Call Center Services for Online Retailer
5.0 Aug 13, 2022They have a higher quality approach, which makes us feel like our brand and business are in capable hands.
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Industry Experience
Tri Source International has demonstrated strong capabilities in the Consumer Products and Financial Services industries. Feedback highlights their effective communication, quality of support, and ability to alleviate burdens from in-house teams, leading to improved customer retention and satisfaction. Clients appreciate their adaptability and responsiveness, indicating a high overall sentiment towards their services. Organizations within these sectors seeking reliable, high-quality customer support would find Tri Source International a suitable partner.
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Consumer Products Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Tri Source International for providing high-quality services at competitive pricing. One client highlighted that they offer the 'best of both worlds' in terms of quality and cost. Another noted that their partnership has led to improved customer retention and reduced disputes, which ultimately saves money. Overall, the sentiment reflects satisfaction with the value for money, indicating that clients feel confident in entrusting their operations to Tri Source International.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Santa Ana, CA
Services provided
60% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
75% Phone Support Services15% Order Processing & Taking10% Email Support ServicesSee all 1 projectsAnsafone Contact Centers is a company specializing in call center services, proficient in handling both English and Spanish-speaking populations across the US. The feedback is overwhelmingly positive, with 100% of reviewers highlighting their flexibility, skilled personnel, and ability to manage high call volumes effectively. Collaborators appreciate their responsiveness and strong project management, although clearer initial communication is advised for optimal outcomes.
Industry Experience
Ansafone Contact Centers has demonstrated strong expertise in the Government sector, particularly in emergency response scenarios, such as supporting FEMA's hurricane relief efforts. Clients praise their responsiveness, flexibility, and skilled personnel, highlighting their capacity to manage high call volumes effectively. Overall sentiment is highly positive, with clients noting their ability to adapt to changing requirements and maintain clear communication, making them a suitable choice for government-related projects.
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GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Ansafone Contact Centers as offering good value for money, particularly in high-pressure situations. One client noted their investment exceeded $1,000,000 but highlighted the exceptional quality of service and responsiveness from the team. Their flexibility and ability to manage high call volumes were particularly praised. Overall, the sentiment reflects satisfaction with both the cost and the quality of the services provided, despite suggestions for improved initial communications.Was this helpful?
See All Locations (2)Santa Ana, CA
145 Columbine Ave
Santa Ana, CA 92707101 - 150
714.560.1000
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$10,000+$25 - $49 / hrFreelancerLos Angeles, CA
Services provided
25% Customer Service Outsourcing50% Back Office Outsourcing25% Call Center ServicesFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingEstablished in 2024, ChamConnect is a small Los Angeles, California-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Santa Clarita, CA
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
40% Phone Support Services30% Chat Support Services30% Order Processing & TakingSee all 1 projectsNETbilling offers comprehensive payment processing solutions, including online and in-person transaction services with equipment upgrades and a cash discount program. The overall feedback highlights substantial cost savings, improved administrative efficiency, and exceptional customer service, particularly the personalized support from dedicated representatives. Clients have noted considerable reductions in processing fees and enhanced operational workflows, contributing to a highly satisfactory experience.
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Undisclosed< $25 / hr1,000 - 9,999Huntington Beach, CA
Services provided
40% Customer Service Outsourcing30% Call Center Services15% Back Office Outsourcing +45% IT Managed Services4% Accounting4% Sales Outsourcing2% Web DesignFocus Areas
80% Phone Support Services20% Order Processing & TakingKaizen BPO LLC is a Customer Service Outsourcing company founded in 2018. The large team specializes in Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Glendale, CA
Services provided
20% Customer Service Outsourcing40% Call Center Services20% Finance & Accounting Outsourcing (FAO) +120% Sales OutsourcingFocus Areas
20% Phone Support Services30% Chat Support Services30% Order Processing & Taking +120% Email Support ServicesCall center Universal Contact Centers is headquartered in Tijuana, Mexico and Glendale, California. They focus on Call Center Services and Finance & Accounting Outsourcing (FAO).
Read moreSee All Locations (2)Glendale, CA
700 N. Brand Blvd
Glendale, CA 912031
+1.866.972.0766
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$1,000+< $25 / hr250 - 999Irvine, CA
Services provided
10% Customer Service Outsourcing75% Back Office Outsourcing15% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 1 projectsKareo is a company offering back-office services, particularly in managing employee benefits like 401(k) plans. Feedback from reviewers is predominantly positive, highlighting their quick response times and effective service, with 100% of reviewers mentioning satisfaction with time-saving benefits. Suggested areas of improvement include enhancing their perspective.
Industry Experience
Kareo has garnered positive feedback primarily within the Transportation industry, where they provide efficient back office services, including 401k management. Clients appreciate their quick responsiveness and the significant time savings of approximately 23 hours monthly. Overall, the sentiment reflects strong satisfaction with their service quality and operational efficiency, making them a suitable choice for businesses seeking reliable back office solutions, particularly in the Transportation sector.
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TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Kareo's pricing structure, noting a beneficial package deal that provides good value for money. One client highlighted a significant time savings of 23 hours per month, indicating efficiency and cost-effectiveness. Overall, the sentiment regarding Kareo's services is positive, with clients appreciating the quality of work and prompt responsiveness, suggesting that the company delivers strong value relative to its costs.Was this helpful?
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$1,000+Undisclosed10 - 49Irvine, CA
Services provided
25% Customer Service Outsourcing50% IT Staff Augmentation25% Call Center ServicesFocus Areas
45% Phone Support Services25% Chat Support Services25% Email Support Services +15% Order Processing & TakingSee all 1 projectsHelpt is a Customer Support Outsourcing firm providing Remote Customer Care and Call Center Solutions. Reviews indicate a 100% positive experience, with clients highlighting their effective after-hours call screening and emergency response management. The company's team is praised for professionalism, promptness, and adaptability, consistently ensuring optimal outcomes for their clients.
1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have praised Helpt for their effective handling of after-hours support, achieving a 90% reduction in non-emergency calls. The company is noted for its well-trained staff who are responsive and dedicated to client needs. Communication is streamlined through virtual meetings and messaging, contributing to a seamless implementation process. Overall, clients express high satisfaction, with one stating their experience was 'A+,' indicating strong alignment with client expectations and project goals.Was this helpful?
Industry Experience
The provider has demonstrated significant expertise in the Software industry, specifically with Point of Sale (POS) software firms. Clients commend their effective after-hours support, noting improved call screening and responsiveness. Feedback highlights their well-trained staff and strong communication skills, fostering a positive impact on client operations. Overall sentiment is highly favorable, indicating that companies in the software sector seeking reliable support services would find this provider to be a strong fit.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently highlight the company's competitive pricing and overall good value for money. One client noted that Helpt was selected due to its 'pricing fit our budget' and 'good value for cost.' Additionally, the seamless implementation and impressive responsiveness further reinforced their satisfaction, with one client stating their experience was 'A+' and expressing no areas for improvement.Was this helpful?
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UndisclosedUndisclosed10 - 49Orange, CA
Services provided
21% Customer Service Outsourcing49% Call Center Services30% Corporate Training & CoachingFocus Areas
100% Phone Support ServicesLaunched in 2016, Subtle Insight Solutions is a call center service. The company offers Call Center Services and Corporate Training & Coaching, and is small.
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$1,000+< $25 / hr10,000+Irvine, CA
Services provided
12% Customer Service Outsourcing50% Back Office Outsourcing38% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 1 projectsAlorica provides Customer Support Outsourcing and Call Center Outsourcing services, offering first-level support and managing call volume. While their availability, especially for night shifts, is highly valued, feedback indicates an ongoing need for improvement in agent skill levels. Overall, their cost-effectiveness and willingness to fill gaps in coverage are appreciated by clients.
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Ability to Deliver considers three criteria:
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List of the Top 8 Los Angeles Customer Service Phone Support Companies
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$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
UndisclosedUndisclosed10 - 49Los Angeles, CA
Ability to deliver
27.8/40.013.6/20 Reviews8.1/10 Clients & Experience6.1/10 Market PresenceService focus
50% Customer Service Outsourcing50% Phone Support Services50% Other -
$5,000+< $25 / hr250 - 999Los Angeles, CA
Ability to deliver
25.7/40.016.2/20 Reviews4.4/10 Clients & Experience5.2/10 Market PresenceService focus
45% Customer Service Outsourcing31% Phone Support Services55% Other -
$1,000+< $25 / hr250 - 999Walnut, CA
Ability to deliver
25.3/40.016.4/20 Reviews2.3/10 Clients & Experience6.6/10 Market PresenceService focus
75% Customer Service Outsourcing25% Phone Support Services25% Other -
$1,000+< $25 / hr50 - 249Manhattan Beach, CA
Ability to deliver
23.6/40.016.2/20 Reviews1.9/10 Clients & Experience5.5/10 Market PresenceService focus
75% Customer Service Outsourcing33% Phone Support Services25% Other -
$1,000+< $25 / hr10 - 49Pasadena, CA
Ability to deliver
24/40.016.4/20 Reviews3/10 Clients & Experience4.6/10 Market PresenceService focus
25% Customer Service Outsourcing35% Phone Support Services75% Other -
$5,000+$150 - $199 / hr2 - 9Inglewood, CA
Ability to deliver
26.3/40.016.6/20 Reviews4.8/10 Clients & Experience4.9/10 Market PresenceService focus
20% Customer Service Outsourcing25% Phone Support Services80% Other -
UndisclosedUndisclosed50 - 249Marina del Rey, CA
Ability to deliver
22.1/40.015.6/20 Reviews1.9/10 Clients & Experience4.6/10 Market PresenceService focus
10% Customer Service Outsourcing60% Phone Support Services90% Other -
$50,000+< $25 / hr10,000+Santa Monica, CA
Ability to deliver
11.6/40.00/20 Reviews1.7/10 Clients & Experience10/10 Market PresenceService focus
20% Customer Service Outsourcing100% Phone Support Services80% Other -
$25,000+< $25 / hr10,000+Los Angeles, CA
Ability to deliver
8.7/40.00/20 Reviews3/10 Clients & Experience5.7/10 Market PresenceService focus
45% Customer Service Outsourcing45% Phone Support Services55% Other -
$1,000+< $25 / hr50 - 249Cerritos, CA
Ability to deliver
10.7/40.00/20 Reviews4.7/10 Clients & Experience6/10 Market PresenceService focus
25% Customer Service Outsourcing41% Phone Support Services75% Other -
UndisclosedUndisclosed1,000 - 9,999Walnut, CA
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
25% Customer Service Outsourcing100% Phone Support Services75% Other -
$5,000+< $25 / hr250 - 999Los Angeles, CA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Customer Service Outsourcing100% Phone Support Services60% Other -
$1,000+< $25 / hr1,000 - 9,999Los Angeles, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
35% Customer Service Outsourcing15% Phone Support Services65% Other -
UndisclosedUndisclosed10 - 49La Habra, CA
Ability to deliver
7/40.00/20 Reviews0/10 Clients & Experience7/10 Market PresenceService focus
100% Customer Service Outsourcing25% Phone Support Services -
UndisclosedUndisclosed10 - 49Los Angeles, CA
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
48% Customer Service Outsourcing33% Phone Support Services52% Other -
$1,000+$50 - $99 / hr250 - 999Los Angeles, CA
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Customer Service Outsourcing25% Phone Support Services75% Other -
UndisclosedUndisclosed10 - 49Los Angeles, CA
Ability to deliver
7.9/40.00/20 Reviews2.2/10 Clients & Experience5.7/10 Market PresenceService focus
15% Customer Service Outsourcing40% Phone Support Services85% Other -
UndisclosedUndisclosed250 - 999Cerritos, CA
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
10% Customer Service Outsourcing50% Phone Support Services90% Other -
$1,000+$50 - $99 / hr2 - 9Los Angeles, CA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Customer Service Outsourcing50% Phone Support Services50% Other -
$5,000+< $25 / hr50 - 249Los Angeles, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Customer Service Outsourcing80% Phone Support Services50% Other -
$1,000+$25 - $49 / hr50 - 249Santa Monica, CA
Ability to deliver
7/40.00/20 Reviews2.1/10 Clients & Experience5/10 Market PresenceService focus
20% Customer Service Outsourcing25% Phone Support Services80% Other -
UndisclosedUndisclosed10 - 49Los Angeles, CA
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
12% Customer Service Outsourcing100% Phone Support Services88% Other
Latest Phone Support Services Articles
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