Top Chat Support Services in California
85 Companies
List of the Top California Chat Support Companies
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Wing Assistant
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$1,000+< $25 / hr50 - 249Berkeley, CAServices provided
20% Customer Service Outsourcing40% Back Office Outsourcing20% Call Center Services +120% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 36 projectsWing Assistant is a Customer Support Outsourcing company specializing in administrative and customer service tasks. Reviews indicate mixed feedback, with approximately 70% of clients expressing satisfaction with their responsiveness, efficiency, and seamless integration into operations, achieving over 95% call answer rates. However, about 30% reported issues with task accuracy and supervision, highlighting a need for better credential verification and performance guarantees.
Reviews mention Attentive
Clients consistently highlight the attentiveness of Wing Assistant, noting their proactive and responsive approach to customer support. One client emphasized the 'excellent experience' with the team, while another praised their speed and professionalism. This responsiveness contributed to achieving all success measures and goals, reinforcing the positive sentiment surrounding their attentive service. Despite an initial challenge with assistant vetting, the swift transition to a more suitable assistant further enhanced client satisfaction.-
Customer Service for Household Items Liquidity Company
5.0 Apr 25, 2025They were proactive, responsive, and attentive -- excellent experience with the Wing Team and our assistant.
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5 of 8 reviews are 5 stars3 new reviews for Customer Service Outsourcing servicesLess than $10,000 avg. project costRead 8 Recent ReviewsReviewed 8 times in the past 6 months
In the last six months, client feedback on Wing Assistant reflects a generally positive sentiment, highlighting their effective customer support and seamless integration into existing workflows. Notable mentions include exceeding call answer rates and proactive communication. However, some clients expressed concerns regarding the selection process for assistants and occasional delays in project management. Overall, clients appreciate the value for cost and responsiveness, but there is room for improvement in personnel vetting and customer support efficiency.Was this helpful?
Industry Experience
Wing Assistant has demonstrated strong capabilities across various industries, including construction, advertising & marketing, healthcare, education, and more. Clients commend their expertise in administrative support, social media management, and data processing, leading to improved operational efficiency and community engagement. The overall sentiment highlights Wing Assistant's proactive communication, timely delivery, and value for cost, making them a suitable partner for businesses seeking support in these sectors.
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Information technology Advertising & marketing Software Education Medical Healthcare Construction Consulting Beauty & Cosmetics Business services Legal Arts, entertainment & music Nonprofit Real estate Financial services Human Resources Logistics & Supply Chain Other Industry Manufacturing Home ServicesWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 6 time zones:
- Greenwich Mean Time (GMT)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
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UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Services provided
20% Customer Service Outsourcing60% Sales Outsourcing10% Back Office Outsourcing +110% Call Center ServicesFocus Areas
100% Chat Support ServicesSee all 119 projectsCallbox is a lead generation and sales support company specializing in B2B services such as pipeline generation, appointment setting, and database management. The reviews indicate overwhelmingly positive feedback, with over 90% of clients praising their ability to deliver high-quality leads and effective project management. Notably, 70% of reviewers highlight Callbox's responsiveness and adaptability, underscoring its reputation for reliable and client-focused service.
Reviews mention Understands their clients' needs
The reviews indicate a strong sentiment that Callbox effectively understands the needs of their clients. Multiple clients highlighted Callbox's ability to tailor their services to specific goals, with one noting their 'exceptional ability to understand our business and tailor their services accordingly.' Another client emphasized that Callbox 'fully understand our needs and requirements' and proactively proposed options. Overall, clients express satisfaction with Callbox’s responsiveness and adaptability in addressing their unique challenges.-
Lead Generation & Webinar Mgmt for IT Services Co
5.0 May 30, 2023What we found most impressive and unique about Callbox was their exceptional ability to understand our business and tailor their services accordingly. They took the time to thoroughly comprehend our target market, value proposition, and specific goals. This deep understanding translated into their lead generation strategies, appointment setting, and webinar facilitation, which were all customized to align with our unique needs.
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Lead Generation for Global Trade & Service Provider
4.5 Nov 7, 2022They fully understand our needs and requirements, proposed the possible options and tried to lead us to the best one.
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Outbound Sales & Marketing for SaaS Based Company
4.5 Apr 6, 2021The most impressive attribute of Callbox was their understanding of our business and the prospects we were targeting. Callbox took the time to learn our features and were able to articulate the benefits of our software with prospects in different industries.
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Marketing & Digital Strategy for Economic Dev Marketing Co
5.0 Feb 23, 2021They spent time working with us to build a relationship and understand our business. I remember the day when everything clicked for them, and they understood what we were all about. From there, it was off to the races for them.
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Appointment & Lead Gen for Cloud-based Solutions Provider
5.0 Feb 17, 2021Callbox has an understanding of what we do, and they’re able to articulate that accurately to our audience. I don’t have to spend time explaining who we are or what we do, which I appreciate.
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Industry Experience
Callbox has demonstrated expertise across various industries, including IT Services, Healthcare, Software, and Financial Services. Clients consistently highlight their strong lead generation capabilities, high-quality appointments, and responsive communication. In the IT sector, they excel in delivering qualified leads and enhancing brand awareness. Healthcare clients appreciate their effective outreach and appointment setting. Overall, feedback reflects a positive sentiment, indicating Callbox is well-suited for businesses in technology and healthcare sectors seeking scalable marketing solutions.
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Chemicals & Biotechnology Transportation Information technology Software IT Services Healthcare Manufacturing Design Supply Chain, Logistics, and Transport Financial services Business services Other Industry Consulting Advertising & marketing Telecommunications Logistics & Supply Chain Construction Government Consumer Products Media Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Callbox for delivering strong value for money, highlighting their effective lead generation and appointment-setting services. Feedback indicates that their pricing is competitive, with one client noting a significant increase in qualified leads and appointments. Another client emphasized the positive ROI achieved through their services. However, some reviews suggest room for improvement in lead quality and reporting, indicating a need for ongoing refinement to maximize value.Was this helpful?
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This provider is fluent in 6 languages:
- Mandarin
- English
- Spanish
- Portuguese
- Vietnamese
- Cantonese
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
25% Customer Service Outsourcing25% Market Research15% Call Center Services +410% Back Office Outsourcing10% Custom Software Development10% Litigation Support Services5% PEO/Employee LeasingFocus Areas
15% Chat Support Services55% Phone Support Services15% Email Support Services +115% Order Processing & TakingSee all 48 projectsCallZent is a Customer Service Outsourcing (CSO) provider excelling in call center outsourcing and customer care outsourcing. With 100% positive reviews, clients praise their proactive project management, effective communication, and commitment to customer and employee satisfaction. Their ability to seamlessly integrate custom solutions while maintaining high-quality customer support is frequently highlighted.
3 of 3 Chat Support Services reviews are 5 stars3 new reviews for Chat Support Services in past 6 monthsLess than $10,000 avg. project costChat Support Services Experience
CallZent has received overwhelmingly positive feedback for their Chat Support Services, with 100% of reviews highlighting their responsiveness and project management skills. Clients noted significant improvements in customer satisfaction and response times, with specific praise for their bilingual support and proactive communication. Reviewers consistently mentioned their reliability and the seamless integration with internal teams, emphasizing the value of their dedicated approach. Overall, CallZent is recognized for their commitment to both client and agent satisfaction, making them a strong partner in customer service operations.
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4 of 4 Customer Service Outsourcing reviews are 5 stars4 new reviews for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Healthcare Company
5.0 — CallZent provided customer support services for a healthcare company. The team was tasked with handling inquiries via phone, chat, and email. Read moreWas this helpful?
Industry Experience
CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions.
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Information technology Food & Beverages Retail Financial services eCommerce Utilities Consumer products & services Food & Beverage InsuranceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets.Was this helpful?
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$100,000+< $25 / hr1,000 - 9,999San Diego, CA
Services provided
30% Customer Service Outsourcing45% Call Center Services10% Recruitment Process Outsourcing +210% Staffing5% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Chat Support Services50% Phone Support Services25% Email Support ServicesCall Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Oakland, CA
Services provided
60% Customer Service Outsourcing24% Call Center Services16% Sales OutsourcingFocus Areas
17% Chat Support Services53% Phone Support Services17% Email Support Services +113% Order Processing & TakingSee all 2 projectsTelecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.
Reviews mention High-quality work
Telecom, Inc. consistently delivers high-quality work, as highlighted by clients who praised their impressive agents and effective communication. One client noted that Telecom's team significantly improved their customer service operations, enabling seamless handling of transactions and enhancing the overall customer experience. Another client appreciated the positive attitude and dedication to incorporating feedback, stating that Telecom met expectations despite working with lower quality leads. Overall, feedback reflects a strong sentiment toward Telecom's commitment to quality and client satisfaction.-
Customer Support Services for Furniture Company
5.0 Feb 16, 2023The quality of the agents was very impressive. They all were able to learn our business very quickly, access our dashboards seamlessly and perfect the call scripts in a short amount of time. They are a highly coachable team that allowed us to move quickly and scale without pain.
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Industry Experience
Telecom, Inc. has garnered positive feedback in the Energy & Natural Resources and Manufacturing sectors. Clients from the Energy industry appreciated the company's proactive communication and client service, achieving expected sales outcomes. In Manufacturing, Telecom excelled in managing customer service operations, significantly enhancing customer experience and contributing to sales growth. Overall, their strengths lie in effective communication, quality training, and adaptability, making them a suitable partner for companies focused on customer service and sales enhancement.
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Energy & natural resources ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Telecom, Inc.'s competitive pricing and overall value for money. One client noted their decision was influenced by Telecom's willingness to offer flexible payment terms, while another emphasized their rates as favorable for high-quality service. The positive sentiment is reinforced by comments on Telecom's effective communication and the agents' ability to enhance customer experience, contributing to unexpected sales growth. Overall, clients appreciate the balance of cost and quality in Telecom's services.Was this helpful?
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$1,000+Undisclosed50 - 249San Francisco, CA
Services provided
50% Customer Service Outsourcing30% Call Center Services10% Back Office Outsourcing +110% Document Digitization & ManagementFocus Areas
55% Chat Support Services20% Phone Support Services15% Email Support Services +110% Order Processing & TakingSee all 4 projectswrrk is a Customer Support Outsourcing company that specializes in providing comprehensive outsourced customer support services, including technical and product-related inquiries. The company is recognized for its professionalism, adaptability, and ability to meet service level agreements. Positive feedback accounts for approximately 90% of references, highlighting their effective scaling and customer communication. Some reviews suggest improvements in response times and evolving documentation.
1 of 2 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center & Customer Service Outsourcing for Energy Co
5.0 — wrrk provided call center and customer service outsourcing for an EV charging solutions company. The team offered telephone support to resolve technical issues and support incident resolution. Read moreWas this helpful?
Industry Experience
wrrk has demonstrated expertise across multiple industries, notably in Energy & Natural Resources and Beauty & Cosmetics. In the energy sector, clients appreciated their ability to provide effective technical support and maintain compliance with service agreements, reflecting strong project management skills. In the beauty industry, feedback highlighted wrrk's professionalism and responsiveness in customer service, aiding in order management. Overall, wrrk is well-suited for companies seeking reliable support in technical and customer service operations in these sectors.
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Energy & natural resources Beauty & CosmeticsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently recognized wrrk for its competitive pricing and overall value for money. One CEO noted that their pricing fit their budget and provided good value for the cost, while another client appreciated the professionalism and responsiveness, which helped lighten their workload. Overall, the sentiment reflects satisfaction with the cost-effectiveness of wrrk's services, although there are minor suggestions for improving responsiveness in certain situations.Was this helpful?
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$5,000+$150 - $199 / hr2 - 9Inglewood, CA
Services provided
20% Customer Service Outsourcing30% CRM Consulting and SI20% Business Consulting +220% Call Center Services10% Financial ConsultingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 13 projectsCX Collective is a Customer Service BPO specializing in Customer Support Outsourcing and CX strategy development. Reviewers consistently praise their expertise in creating and executing effective customer experience strategies, with 100% of feedback highlighting their responsive communication and alignment with client values. They are noted for their exceptional project management and ability to adapt to changing project scopes efficiently.
Reviews mention Accommodating
Clients express high satisfaction with CX Collective's accommodating nature, highlighting their responsiveness and willingness to adapt to changing project scopes. One client noted that the team was 'friendly and accommodating' throughout the project, consistently meeting deadlines and providing stellar communication. The overall sentiment reflects a strong appreciation for their ability to understand and align with client goals, contributing to a seamless and positive collaboration.-
CX Strategy Development for Pet Supplement Manufacturer
5.0 Jul 8, 2023The entire team at CX Collective was very responsive throughout the project. They met all deadlines, and if we changed the scope of the project along the way, Ty and her team were friendly and accommodating. The communication throughout the project was stellar, with regular updates and meetings along the way, so we were always in the loop and seeing the project moving forward.
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1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Strategy Development for Pet Supplement Manufacturer
5.0 — A pet supplement manufacturer hired CX Collective for CX strategy development. They handled support desk configuration, workflow design, cx training materials, and Workforce management plan, among Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised the company's cost-effectiveness and value for money. One client noted that the pricing fit their budget while offering good value, stating, 'Their professionalism and how fast they work' were particularly impressive. Another client highlighted, 'Their prices were very fair' given the extensive work provided. Overall sentiment reflects satisfaction with the company's pricing relative to the quality of services delivered, reinforcing its reputation as a cost-efficient partner.Was this helpful?
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$1,000+< $25 / hr10 - 49Pasadena, CA
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO) +125% Logistics & Supply Chain ConsultingFocus Areas
25% Chat Support Services35% Phone Support Services20% Email Support Services +120% Order Processing & TakingSee all 6 projectsGlobalityNet Outsourcing and Consulting offers comprehensive Customer Care Outsourcing services, including back office support and call center functions. Clients appreciate their professional approach, strong attention to detail, and effective communication. The company is recognized for aligning well with client values and providing good value for cost, leading to improved processing times and increased deal closures.
Reviews mention Knowledgeable
Clients have consistently noted the extensive knowledge and expertise of GlobalityNet Outsourcing and Consulting, particularly highlighting Gino's proficiency in supply chain management. One client remarked that Gino's insights significantly contributed to the successful implementation of their WMS system, emphasizing his strategic planning capabilities. Overall, the sentiment regarding the company's knowledge base is highly positive, reflecting a strong confidence in their ability to deliver expert guidance.-
Custom Software Dev for Logistics Company
5.0 Nov 6, 2024Gino's extensive knowledge of supply chain was outstanding.
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Industry Experience
GlobalityNet Outsourcing and Consulting has demonstrated expertise primarily in the Logistics & Supply Chain and Consumer Products industries. Clients in Logistics praised their strategic planning and implementation of Warehouse Management Systems (WMS), noting a successful impact on customer acquisition. In Consumer Products, the focus on purchasing and warehousing optimization resulted in improved operational efficiency and significant cost savings. Overall, the sentiment reflects strong client satisfaction, especially in project management and communication.
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Logistics & Supply Chain Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend GlobalityNet Outsourcing and Consulting for their competitive pricing and strong value for money. One review highlighted a 20% cost savings in warehouse operations due to their effective optimization strategies. Another client noted the successful implementation of a WMS within two months, attributing the timely delivery and strategic planning to the company's expertise. Overall, feedback suggests that clients find their services to be both cost-effective and impactful.Was this helpful?
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$1,000+Undisclosed10 - 49Irvine, CA
Services provided
25% Customer Service Outsourcing50% IT Staff Augmentation25% Call Center ServicesFocus Areas
25% Chat Support Services45% Phone Support Services25% Email Support Services +15% Order Processing & TakingSee all 1 projectsHelpt is a Customer Support Outsourcing firm providing Remote Customer Care and Call Center Solutions. Reviews indicate a 100% positive experience, with clients highlighting their effective after-hours call screening and emergency response management. The company's team is praised for professionalism, promptness, and adaptability, consistently ensuring optimal outcomes for their clients.
1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have praised Helpt for their effective handling of after-hours support, achieving a 90% reduction in non-emergency calls. The company is noted for its well-trained staff who are responsive and dedicated to client needs. Communication is streamlined through virtual meetings and messaging, contributing to a seamless implementation process. Overall, clients express high satisfaction, with one stating their experience was 'A+,' indicating strong alignment with client expectations and project goals.Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Nonemergency Call Support for POS Software Firm
5.0 — Helpt provides call center services for a POS software provider seven days a week. They handle after-hours, non-emergency support calls and forward emergency calls to the client's team. Read moreWas this helpful?
Industry Experience
The provider has demonstrated significant expertise in the Software industry, specifically with Point of Sale (POS) software firms. Clients commend their effective after-hours support, noting improved call screening and responsiveness. Feedback highlights their well-trained staff and strong communication skills, fostering a positive impact on client operations. Overall sentiment is highly favorable, indicating that companies in the software sector seeking reliable support services would find this provider to be a strong fit.
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$50,000+< $25 / hr50 - 249San Jose, CA
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +315% Finance & Accounting Outsourcing (FAO)15% Social Media Marketing10% Web DevelopmentFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsSuccessLink Outsourcing is a company specializing in financial management and property management support services. The overall feedback from client reviews is overwhelmingly positive, with 100% of reviewers highlighting their exceptional organization, technical proficiency, and reliability. Clients particularly commend their impressive communication and execution skills.
Industry Experience
SuccessLink Outsourcing has received positive feedback primarily in the real estate industry, focusing on property management services. Clients highlight their expertise in financial organization, efficiency, and effective communication. The company is praised for its ability to quickly understand client needs and deliver high-quality candidates. Overall, the sentiment is highly favorable, suggesting that SuccessLink is a strong fit for clients seeking outsourcing solutions in real estate management.
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Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with SuccessLink Outsourcing's cost-effectiveness and value for money. One client highlighted that their outsourced controller was more organized and reliable than previous CFOs, indicating strong value. The efficiency and swift delivery of services were noted as 'mind-blowing,' reinforcing the sentiment that the pricing reflects the quality of service provided. Overall, clients found the company to deliver exceptional results without compromising on cost.Was this helpful?
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$1,000+< $25 / hr2 - 9Manhattan Beach, CA
Services provided
10% Customer Service Outsourcing20% AI Development20% Conversion Optimization +420% Web Development10% Back Office Outsourcing10% Call Center Services10% Sales OutsourcingFocus Areas
31% Chat Support Services31% Email Support Services23% Phone Support Services +115% Order Processing & TakingSee all 2 projects89Bots.com is a chatbot development company specializing in customer support automation. They are praised for their modern vision and efficient project management, delivering a working prototype within two weeks. Reviewers highlight their transparent communication and effectiveness, with no negative feedback reported. This track record suggests a 100% satisfaction rate among clients.
Industry Experience
89Bots.com has received positive feedback primarily in the software industry, particularly for chatbot development. Clients praised their modern vision, quick delivery, and effective communication. Their expertise lies in automating customer support processes, reducing the need for large support teams. This suggests they are well-suited for businesses seeking innovative solutions in technology and customer service automation.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with 89Bots.com regarding their cost-effectiveness and value for money. One client noted that developing chatbots in-house would have been more expensive, highlighting 89Bots' competitive pricing. Additionally, the quick delivery of a functional prototype within two weeks was appreciated, reinforcing the perception of good value. Overall, feedback indicates that clients found 89Bots to deliver quality services at reasonable prices, making them a favorable choice for chatbot development.Was this helpful?
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UndisclosedUndisclosed50 - 249Santa Clarita, CA
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
30% Chat Support Services40% Phone Support Services30% Order Processing & TakingSee all 1 projectsNETbilling offers comprehensive payment processing solutions, including online and in-person transaction services with equipment upgrades and a cash discount program. The overall feedback highlights substantial cost savings, improved administrative efficiency, and exceptional customer service, particularly the personalized support from dedicated representatives. Clients have noted considerable reductions in processing fees and enhanced operational workflows, contributing to a highly satisfactory experience.
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$50,000+< $25 / hr50 - 249San Mateo, CA
Services provided
90% Customer Service Outsourcing10% Social Media MarketingFocus Areas
75% Chat Support Services25% Email Support ServicesSimplr is a Customer Service Outsourcing company in San Mateo, California. Their services include Customer Service Outsourcing and Social Media Marketing.
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UndisclosedUndisclosed250 - 999Chula Vista, CA
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
50% Chat Support Services50% Phone Support ServicesConnempathy, a telephone answering service and Customer Service Outsourcing company, was founded in 2010. The firm specializes in Call Center Services and Customer Service Outsourcing, and is
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$1,000+< $25 / hr50 - 249San Francisco, CA
Services provided
70% Customer Service Outsourcing20% Cloud Consulting & SI10% Call Center ServicesFocus Areas
20% Chat Support Services47% Phone Support Services20% Email Support Services +113% Order Processing & TakingHeadquartered in San Francisco, California, 31West Global Services is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and cloud consulting & SI.
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$1,000+< $25 / hr10,000+Gardena, CA
Services provided
50% Customer Service Outsourcing25% Call Center Services15% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
33% Chat Support Services50% Phone Support Services17% Order Processing & TakingEstablished in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Berkeley, CA
Services provided
40% Customer Service Outsourcing30% Call Center Services15% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
35% Chat Support Services35% Email Support Services30% Phone Support ServicesScale Support, a Customer Service Outsourcing company, is based in Berkeley, California. They provide Customer Service Outsourcing and Call Center Services.
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$1,000+$50 - $99 / hr250 - 999Los Angeles, CA
Services provided
25% Customer Service Outsourcing50% Corporate Relocation25% TruckingFocus Areas
50% Chat Support Services25% Email Support Services25% Phone Support ServicesDoStar Moving is a Corporate Relocation company launched in 1998. The company offers Corporate Relocation and Trucking, and is midsize.
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UndisclosedUndisclosed50 - 249Costa Mesa, CA
Services provided
25% Customer Service Outsourcing25% E-Commerce Development25% Fulfillment +125% Marketing StrategyFocus Areas
100% Chat Support ServicesFounded in 2009, Branded Online Ecommerce is a midsize Costa Mesa, California-based e-commerce development firm. Their services include E-Commerce Development and Fulfillment.
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$1,000+< $25 / hr50 - 249Palm Desert, CA
Services provided
61% Customer Service Outsourcing14% Call Center Services5% Finance & Accounting Outsourcing (FAO) +65% Graphic Design5% HR Consulting5% Web Design3% Logo1% Packaging Design1% Print DesignFocus Areas
30% Chat Support Services35% Email Support Services25% Phone Support Services +110% Order Processing & TakingHands Working Virtually BPO is a Customer Service Outsourcing company. Their midsize team is in Palm Desert, California. Their services include Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49La Habra, CA
Services provided
100% Customer Service OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesForme Solar Electric, a Customer Service Outsourcing company, was founded in 2005. The team provides Customer Service Outsourcing and is in La Habra, California.
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UndisclosedUndisclosed50 - 249Gilroy, CA
Services provided
25% Customer Service Outsourcing25% Fulfillment25% Warehousing & Distribution +220% Call Center Services5% Back Office OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesRush Order, a Fulfillment company, was launched in 1989. The company specializes in Fulfillment and Warehousing & Distribution.
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$5,000+$25 - $49 / hr10 - 49Bakersfield, CA
Services provided
35% Customer Service Outsourcing25% Back Office Outsourcing20% Call Center Services +120% Sales OutsourcingFocus Areas
71% Chat Support Services29% Phone Support ServicesFounded in 2018, Call Vidia is a Customer Service Outsourcing company. The company offers Customer Service Outsourcing and Back Office Outsourcing, and is small.
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$1,000+< $25 / hr50 - 249San Jose, CA
Services provided
20% Customer Service Outsourcing20% Corporate Photography20% Graphic Design +220% Packaging Design20% Print DesignFocus Areas
100% Chat Support ServicesOdd Infotech is a graphic design company. They specialize in Graphic Design and Logo and were established in 2016. The company is located in San Jose, California.
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UndisclosedUndisclosed250 - 999Sacramento, CA
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
10% Chat Support Services40% Order Processing & Taking40% Phone Support Services +110% Email Support ServicesTeleDirect Call Centers, a call center service and Customer Service Outsourcing company, was launched in 1961. The midsize team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Los Angeles, CA
Services provided
10% Customer Service Outsourcing50% Sales Outsourcing10% Back Office Outsourcing +310% Call Center Services10% Email Marketing10% Social Media MarketingFocus Areas
100% Chat Support ServicesGet B2B Leads is a midsize Los Angeles, California-based Sales Outsourcing company. The team provides Sales Outsourcing and Social Media Marketing.
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UndisclosedUndisclosed50 - 249Fairfield, CA
Services provided
15% Customer Service Outsourcing45% Back Office Outsourcing10% Business Consulting +310% Call Center Services10% Financial Consulting10% Sales OutsourcingFocus Areas
43% Chat Support Services43% Email Support Services14% Phone Support ServicesTelegenisys Inc is a Fairfield, California-based Back Office Outsourcing company. They focus on Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing20% Back Office Outsourcing +93% Graphic Design3% Social Media Marketing2% Accounting2% Branding2% Content Marketing2% Email Marketing2% Translation2% Video Marketing2% Web DesignFocus Areas
15% Chat Support Services45% Order Processing & Taking25% Phone Support Services +115% Email Support ServicesVirtual Latinos is a Customer Service Outsourcing company. Based in San Diego, California, the agency was founded in 2018. Their services include Customer Service Outsourcing and Sales Outsourcing.
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$1,000+$50 - $99 / hr2 - 9Los Angeles, CA
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
50% Chat Support Services50% Phone Support ServicesAgent360, a telephone answering service and Customer Service Outsourcing company, was launched in 2026. The firm provides Call Center Services and Customer Service Outsourcing, and is small.
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$10,000+< $25 / hr10 - 49San Diego, CA
Services provided
100% Customer Service OutsourcingFocus Areas
30% Chat Support Services30% Email Support Services30% Phone Support Services +110% Order Processing & TakingNice2Chat is a Customer Service Outsourcing company. The San Diego, California-based firm was established in 2015. Their services include Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Manhattan Beach, CA
Services provided
100% Customer Service OutsourcingFocus Areas
50% Chat Support Services50% Email Support ServicesSolartis LLC is a Customer Service Outsourcing company. The midsize Manhattan Beach, California-based team provides Customer Service Outsourcing. The agency was established in 2004.
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$1,000+$25 - $49 / hr10 - 49Temecula, CA
Services provided
100% Customer Service OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesEstablished in 2015, Lawn Doctor USA is a Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
25% Chat Support Services50% Phone Support Services25% Order Processing & TakingSee all 19 projectsSound Telecom is a business process outsourcing company specializing in call handling and communication services. Reviews indicate a generally positive experience, with clients appreciating their quick response time and professionalism. About 67% of the reviews highlight strengths such as expertise and efficiency, while some suggest potential improvement in customer service and cost management.
Reviews mention Professional
Sound Telecom has received positive feedback regarding their professionalism in handling inbound services. Clients appreciate their quick response times and ability to improve customer service. One client noted that Sound Telecom's professionalism allows them to focus on their core business activities, highlighting the effectiveness of their call answering and filtering services. Overall, the sentiment around professionalism is strong, with clients recommending their services to others.-
Answering Services for Education Service
5.0 Aug 12, 2017The takeaway we get from this experience is by answering our needed calls and providing the service they do, we are better equipped to focus on our business presence. Professionalism is a noted strength of the service provider. We began using them in May 2014 and still do.
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Industry Experience
Sound Telecom has demonstrated significant expertise across various industries, particularly in Business Services, IT Services, and Consumer Products. Clients appreciate their quick response times and professionalism, noting improvements in customer service and operational efficiency. Overall, feedback highlights strengths in call handling and support, with a positive sentiment regarding their impact. They are a suitable choice for businesses seeking reliable inbound services, especially in sectors requiring consistent communication and customer support.
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Telecommunications Financial services Business services IT Services Consumer Products Real estate Arts, entertainment & music Healthcare Media Nonprofit Hospitality & leisure Manufacturing Information technologyWas this helpful?
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Cabot, Arkansas (1) Orlando, Florida (1) Vero Beach, Florida (1) Thomasville, Georgia (1) Chesterfield, Missouri (1) Irving, Texas (1) Plano, Texas (1) Waxahachie, Texas (1) Indianapolis, Indiana (1) Newark, New Jersey (1) Paterson, New Jersey (1) Brooklyn, New York (1) Lebanon, Ohio (1) Sacramento, California (1) Sparks, Nevada (1) Phoenix, Arizona (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Ozark, Alabama (1)Was this helpful?
See All Locations (3)Los Angeles, CA
2202 S Figueroa St
Los Angeles, CA 900072 - 5
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$1,000+$25 - $49 / hr50 - 249Santa Monica, CA
Services provided
20% Customer Service Outsourcing20% Business Consulting20% Call Center Services +420% Sales Outsourcing10% IT Strategy Consulting5% Back Office Outsourcing5% Ecommerce MarketingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesCalltastic is a Business Consulting company located in Santa Monica, California. The team specializes in Business Consulting and Call Center Services.
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$1,000+< $25 / hr50 - 249San Jose, CA
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% IT Managed ServicesFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesRCM Centric is an IT managed services company established in 2016. The company focuses on IT managed services and Call Center Services, and is midsize.
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UndisclosedUndisclosed10 - 49Anaheim, CA
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% IT Staff Augmentation +220% IT Strategy Consulting20% Web DesignFocus Areas
50% Chat Support Services50% Email Support ServicesAdvertising company CrosLinks specializes in Advertising and Conversion Optimization. They are in Anaheim, California.
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$5,000+< $25 / hr10 - 49Anaheim, CA
Services provided
15% Customer Service Outsourcing25% Back Office Outsourcing20% Business Consulting +410% Corporate Training & Coaching10% Finance & Accounting Outsourcing (FAO)10% IT Strategy Consulting10% Social Media MarketingFocus Areas
67% Chat Support Services33% Email Support ServicesStaff Boom, a Back Office Outsourcing company, is in Anaheim, California. Their services include Back Office Outsourcing and Business Consulting.
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UndisclosedUndisclosed2 - 9San Diego, CA
Services provided
30% Customer Service Outsourcing35% Back Office Outsourcing35% Call Center ServicesFocus Areas
50% Chat Support Services50% Phone Support ServicesInteliKinect is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services, and the company is based in San Diego, California.
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UndisclosedUndisclosed250 - 999Long Beach, CA
Services provided
25% Customer Service Outsourcing50% Accounting25% RecruitingFocus Areas
100% Chat Support ServicesLaserfiche is an Accounting company founded in 1987. Their team provides Accounting and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249San Jose, CA
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsRPM BPO delivers services focused on booking meetings, lead intake, and closing deals, particularly enhancing inbound lead conversions. Feedback highlights RPM BPO's impressive quality, value, and alignment with company values, resulting in a 50% sales increase. Clients appreciate their responsiveness and timely delivery, indicating a strong cultural and budgetary fit.
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$1,000+< $25 / hr2 - 9Los Angeles, CA
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% HR OutsourcingFocus Areas
35% Chat Support Services35% Phone Support Services30% Email Support ServicesCall center company AWESOME OS was launched in 2006. The small team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Campbell, CA
Services provided
50% Customer Service Outsourcing50% AI DevelopmentFocus Areas
100% Chat Support ServicesSmall artificial intelligence company and Customer Service Outsourcing company Rulai, Inc., is in Campbell, California. Their services include Artificial Intelligence and Customer Service
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UndisclosedUndisclosed10 - 49Newark, CA
Services provided
50% Customer Service Outsourcing25% Recruiting25% StaffingFocus Areas
50% Chat Support Services50% Email Support ServicesLocated in Newark, California, Woxforce Inc. Is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Staffing.
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UndisclosedUndisclosed10 - 49Mountain View, CA
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% IT Managed ServicesFocus Areas
35% Chat Support Services35% Phone Support Services30% Email Support ServicesSonify is a small IT managed services company headquartered in Mountain View, California. The team specializes in IT managed services and Call Center Services.
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$250,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
25% Customer Service Outsourcing25% Call Center Services25% Sales Outsourcing +125% StaffingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesMidsize call center service Global Voxe Inc., is headquartered in Los Angeles, California. The team provides Call Center Services and Customer Service Outsourcing.
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$1,000+Undisclosed10 - 49Modesto, CA
Services provided
34% Customer Service Outsourcing33% Back Office Outsourcing33% Call Center ServicesFocus Areas
25% Chat Support Services50% Phone Support Services25% Email Support ServicesDoctor Billing Experts, a Customer Service Outsourcing company, was established in 2023. Headquartered in Modesto, California, the team provides Customer Service Outsourcing and Call Center
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UndisclosedUndisclosed50 - 249Brisbane, CA
Services provided
26% Customer Service Outsourcing24% Call Center Services20% Back Office Outsourcing +220% Custom Software Development10% Web DesignFocus Areas
77% Chat Support Services23% Phone Support ServicesVOX Network Solutions is a software development firm. The team focuses on Custom Software Development and Customer Service Outsourcing and is located in Brisbane, California.
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$5,000+Undisclosed50 - 249San Diego, CA
Services provided
20% Customer Service Outsourcing60% Back Office Outsourcing20% AccountingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesMedical Care Billing is a Back Office Outsourcing company. The midsize San Diego, California-based team focuses on Back Office Outsourcing and Accounting. The company was established in 2012.
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UndisclosedUndisclosed10,000+Sacramento, CA
Services provided
10% Customer Service Outsourcing9% AI Consulting9% CRM Consulting and SI +89% Call Center Services9% Content Moderation Services9% Cybersecurity9% Digital Strategy9% Generative AI9% IT Managed Services9% IT Strategy Consulting9% Social Media MarketingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsModSquad offers Customer Support Outsourcing, including handling consumer inquiries through calls and emails for various clients. Reviews highlight their ability to maintain low abandonment rates and high customer satisfaction. They are praised for their agility, timely delivery, and strong project management, although some compliance communication issues were noted.
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$5,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
50% Customer Service Outsourcing40% Call Center Services10% Back Office OutsourcingFocus Areas
20% Chat Support Services80% Phone Support ServicesHighPower is a midsize Customer Service Outsourcing company. Founded in 2015, the team provides Customer Service Outsourcing and Call Center Services.
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Focus (x-axis)
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 10 California Chat Support Companies
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UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
20% Customer Service Outsourcing100% Chat Support Services80% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.6/40.017.6/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Customer Service Outsourcing25% Chat Support Services80% Other -
$1,000+$25 - $49 / hr50 - 249Oakland, CA
Ability to deliver
29.9/40.016.2/20 Reviews8.4/10 Clients & Experience5.3/10 Market PresenceService focus
60% Customer Service Outsourcing17% Chat Support Services40% Other -
$1,000+Undisclosed50 - 249San Francisco, CA
Ability to deliver
24.2/40.015.8/20 Reviews3/10 Clients & Experience5.5/10 Market PresenceService focus
50% Customer Service Outsourcing55% Chat Support Services50% Other -
$5,000+$150 - $199 / hr2 - 9Inglewood, CA
Ability to deliver
26.3/40.016.6/20 Reviews4.8/10 Clients & Experience4.9/10 Market PresenceService focus
20% Customer Service Outsourcing25% Chat Support Services80% Other -
$1,000+< $25 / hr10 - 49Pasadena, CA
Ability to deliver
24/40.016.4/20 Reviews3/10 Clients & Experience4.6/10 Market PresenceService focus
25% Customer Service Outsourcing25% Chat Support Services75% Other -
$1,000+Undisclosed10 - 49Irvine, CA
Ability to deliver
21.7/40.016.4/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
25% Customer Service Outsourcing25% Chat Support Services75% Other -
$50,000+< $25 / hr50 - 249San Jose, CA
Ability to deliver
21.2/40.016.6/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Customer Service Outsourcing25% Chat Support Services80% Other -
$1,000+< $25 / hr2 - 9Manhattan Beach, CA
Ability to deliver
20.8/40.016.2/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
10% Customer Service Outsourcing31% Chat Support Services90% Other -
UndisclosedUndisclosed50 - 249Santa Clarita, CA
Ability to deliver
9.4/40.00/20 Reviews3.5/10 Clients & Experience5.8/10 Market PresenceService focus
50% Customer Service Outsourcing30% Chat Support Services50% Other -
$50,000+< $25 / hr50 - 249San Mateo, CA
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
90% Customer Service Outsourcing75% Chat Support Services10% Other -
UndisclosedUndisclosed250 - 999Chula Vista, CA
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
50% Customer Service Outsourcing50% Chat Support Services50% Other -
$1,000+< $25 / hr50 - 249San Francisco, CA
Ability to deliver
9/40.00/20 Reviews1.8/10 Clients & Experience7.2/10 Market PresenceService focus
70% Customer Service Outsourcing20% Chat Support Services30% Other -
$1,000+< $25 / hr10,000+Gardena, CA
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Customer Service Outsourcing33% Chat Support Services50% Other -
$1,000+< $25 / hr250 - 999Berkeley, CA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Customer Service Outsourcing35% Chat Support Services60% Other -
$1,000+$50 - $99 / hr250 - 999Los Angeles, CA
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Customer Service Outsourcing50% Chat Support Services75% Other -
UndisclosedUndisclosed50 - 249Costa Mesa, CA
Ability to deliver
5.9/40.00/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
25% Customer Service Outsourcing100% Chat Support Services75% Other -
$1,000+< $25 / hr50 - 249Palm Desert, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
61% Customer Service Outsourcing30% Chat Support Services39% Other -
UndisclosedUndisclosed10 - 49La Habra, CA
Ability to deliver
7/40.00/20 Reviews0/10 Clients & Experience7/10 Market PresenceService focus
100% Customer Service Outsourcing25% Chat Support Services -
UndisclosedUndisclosed50 - 249Gilroy, CA
Ability to deliver
8.2/40.00/20 Reviews1.8/10 Clients & Experience6.4/10 Market PresenceService focus
25% Customer Service Outsourcing25% Chat Support Services75% Other -
$5,000+$25 - $49 / hr10 - 49Bakersfield, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
35% Customer Service Outsourcing71% Chat Support Services65% Other -
$1,000+< $25 / hr50 - 249San Jose, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Customer Service Outsourcing100% Chat Support Services80% Other -
UndisclosedUndisclosed250 - 999Sacramento, CA
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
50% Customer Service Outsourcing10% Chat Support Services50% Other -
UndisclosedUndisclosed250 - 999Los Angeles, CA
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
10% Customer Service Outsourcing100% Chat Support Services90% Other -
UndisclosedUndisclosed50 - 249Fairfield, CA
Ability to deliver
6.2/40.00/20 Reviews0.6/10 Clients & Experience5.6/10 Market PresenceService focus
15% Customer Service Outsourcing43% Chat Support Services85% Other
Latest Chat Support Services Articles
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