Top Chat Support Services in California
10 Leaders 15 Contenders
87 Companies
List of the Top California Chat Support Companies
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UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Services provided
20% Customer Service Outsourcing60% Sales Outsourcing10% Back Office Outsourcing +110% Call Center ServicesFocus Areas
100% Chat Support ServicesSee all 128 projectsCallbox is a lead generation and marketing services company that offers account-based marketing and demand generation solutions. They have received overwhelmingly positive feedback, with approximately 90% of reviewers highlighting their effective lead generation and strategic alignment capabilities. Notably, over 80% of clients praise their project management and adaptability, while a small number suggest improvements in lead quality consistency.
Reviews mention Easy to work with
Clients consistently highlight Callbox's ease of collaboration, noting that account managers like Mitos are responsive and adept at understanding project requirements. One client emphasized the smooth workflow adjustments facilitated by Callbox, while another praised their quick response times and credible service. Overall, feedback indicates a strong sentiment of satisfaction regarding the company's approachability and effective communication, making them a favorable choice for ongoing business needs.-
Outbound Marketing for Material Handling Company
4.5 Mar 30, 2021Mitos, our account manager, was easy to work with and could quickly grasp our questions, needs and requirements. Through her coordination and management of the team, we adjusted and improved our workflow and communications flow over the three months.
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Appointment Scheduling for IT Company
4.0 Aug 16, 2017The pros: they provide great service, are useful, and fall at a good price compared to other vendors. They are easy to do business with and the deals are credible.
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Lead Gen & SEO Services for Marketing & Fulfillment Agency
4.5 Aug 21, 2026Callbox's project management has been solid overall. Their account team is responsive and easy to reach, and they keep us in the loop with regular reporting so we always have visibility into how campaigns are performing. Deliverables like blog content and SEO work have consistently come in on schedule. The one area for improvement has been lead quality, which has been a bit inconsistent at times, but when we've flagged it the team has been receptive and worked with us to refine targeting.
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Lead Gen & SEO Services for Marketing & Fulfillment Agency
4.5 Aug 21, 2026What stands out most is that Callbox operates as a true multi-channel partner rather than a single-service vendor — they cover outbound lead generation, LinkedIn outreach, content creation, and SEO under one roof, so we're not juggling multiple agencies. Their transparency with reporting and the accessibility of their account team have made it easy to stay aligned on what's working and adjust course when needed.
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5 of 9 reviews are 5 stars$10,000 – $49,000 avg. project costRead 9 Recent ReviewsReviewed 9 times in the past 6 months
Callbox has received positive feedback over the past six months, with clients praising their effective lead generation and marketing strategies. For instance, one client noted an increase in qualified opportunities and successful appointment bookings, while another highlighted their adaptability and commitment to achieving goals. Overall, the sentiment is highly favorable, with clients appreciating Callbox's professionalism, timely delivery, and collaborative approach. Areas of improvement are minimal, with most clients expressing satisfaction with the results delivered.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The feedback regarding Callbox's cost and value for money is predominantly positive. Clients appreciate the competitive pricing and the high quality of leads generated. One client noted, 'their pricing fit our budget,' while another emphasized, 'the ROI was positive.' Many reviews highlight the effectiveness of Callbox in delivering measurable results, with some stating a significant increase in qualified leads and successful appointments. However, a few clients suggested that tighter alignment on lead quality could enhance overall satisfaction. Overall, Callbox is viewed as a valuable partner in lead generation.Was this helpful?
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This provider is fluent in 6 languages:
- Mandarin
- English
- Spanish
- Portuguese
- Vietnamese
- Cantonese
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing20% Call Center Services +120% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 36 projectsWing Assistant is a company offering Customer Support Outsourcing services, providing virtual assistant solutions tailored to various business needs. While 78% of reviewers praise their seamless integration, professionalism, and enhanced efficiency, there are concerns about the vetting process and task completion quality, accounting for approximately 22% of the feedback. Despite challenges, their cost-effective and proactive approach is noted as a key strength.
1 of 1 Chat Support Services reviews is 5 starsUnknown avg. project costChat Support Services Experience
Wing Assistant demonstrates strong expertise in Chat Support Services, with clients reporting 90% satisfaction in response times and issue resolutions. A notable 100% of reviewers highlighted their proactive communication and professionalism. The team successfully met all outlined goals, enhancing customer engagement and operational efficiency. Although there was an initial challenge with staff vetting, the swift resolution and improved performance of their assistant led to client praise for their responsiveness and technological adeptness.
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Industry Experience
Wing Assistant has received positive feedback across diverse industries, including Manufacturing, Construction, Advertising & Marketing, Information Technology, Education, Medical, and Home Services. Clients appreciate their expertise in customer support, community management, and administrative tasks, often highlighting their responsiveness, timely delivery, and seamless integration into existing workflows. Overall sentiment is favorable, particularly in sectors like Education and Medical, where their contributions have significantly improved operational efficiency and client satisfaction.
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Legal Arts, entertainment & music Manufacturing Construction Advertising & marketing Real estate Information technology Education Other industries Home Services Medical Business services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Wing Assistant's competitive pricing and excellent value for money. Many reviews specifically mention that the company's pricing fits their budget and delivers good value compared to other options. For instance, one CEO noted, 'Pricing fit our budget; good value for cost,' while another client remarked on the 'low-cost operational support' that resulted in significant efficiency gains. Overall, the sentiment towards cost and value is positive, with clients appreciating the quality of service received relative to their investment.Was this helpful?
View PackagesFull-time Customer Support Representative
Give customers a way to reach you as soon as they need help. Wing Live Customer Support Reps (CSR) help with customer acquisition, onboarding, order processing, complaints, refunds and more.Was this helpful?
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$100,000+< $25 / hr1,000 - 9,999San Diego, CA
Services provided
30% Customer Service Outsourcing45% Call Center Services10% Recruitment Process Outsourcing +210% Staffing5% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Chat Support Services50% Phone Support Services25% Email Support ServicesCall Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Oakland, CA
Services provided
60% Customer Service Outsourcing24% Call Center Services16% Sales OutsourcingFocus Areas
17% Chat Support Services53% Phone Support Services17% Email Support Services +113% Order Processing & TakingSee all 2 projectsTelecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.
Reviews mention Positive attitude
Clients have consistently highlighted Telecom, Inc.'s positive attitude and exceptional client service. One client noted the company's willingness to incorporate feedback, stating that Telecom 'takes feedback extremely seriously.' Additionally, the company's performance met client expectations, even with challenging leads, reflecting their dedication and proactive approach. Overall, the sentiment surrounding Telecom, Inc. is overwhelmingly positive, with no areas for improvement identified by clients.-
Call Center Services for Solar Sales Company
5.0 Feb 24, 2023Telecom, Inc. performed at par with our expectations, given the lower quality leads we provided. Weekly check-in calls and calls whenever we requested them. Positive attitude. Client service. There wasn't anything they needed to improve on.
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Industry Experience
Telecom, Inc. has demonstrated robust expertise in the Energy & Natural Resources and Manufacturing industries. Clients highlighted their adeptness in sales and customer service operations, with notable improvements in customer experience and conversion rates. They received commendations for their positive attitude, high-quality agents, and effective communication strategies. Overall, the sentiment is highly positive, marking Telecom as a reliable partner for companies in these sectors seeking to enhance sales and customer support functions.
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Energy & natural resources ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients praise Telecom, Inc. for their competitive pricing and value for money, particularly highlighting their willingness to accommodate payment structures. One client noted that Telecom's rates were competitive for a US-based call center with high-quality agents. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as clients felt they received substantial value, evidenced by improved sales and customer service experiences without compromising quality.Was this helpful?
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$1,000+Undisclosed50 - 249San Francisco, CA
Services provided
50% Customer Service Outsourcing30% Call Center Services10% Back Office Outsourcing +110% Document Digitization & ManagementFocus Areas
55% Chat Support Services20% Phone Support Services15% Email Support Services +110% Order Processing & TakingSee all 4 projectswrrk is a Customer Support Outsourcing company that specializes in providing comprehensive outsourced customer support services, including technical and product-related inquiries. The company is recognized for its professionalism, adaptability, and ability to meet service level agreements. Positive feedback accounts for approximately 90% of references, highlighting their effective scaling and customer communication. Some reviews suggest improvements in response times and evolving documentation.
1 of 2 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center & Customer Service Outsourcing for Energy Co
5.0 — wrrk provided call center and customer service outsourcing for an EV charging solutions company. The team offered telephone support to resolve technical issues and support incident resolution. Read moreWas this helpful?
Industry Experience
wrrk has demonstrated expertise across multiple industries, notably in Energy & Natural Resources and Beauty & Cosmetics. In the energy sector, clients appreciated their ability to provide effective technical support and maintain compliance with service agreements, reflecting strong project management skills. In the beauty industry, feedback highlighted wrrk's professionalism and responsiveness in customer service, aiding in order management. Overall, wrrk is well-suited for companies seeking reliable support in technical and customer service operations in these sectors.
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Energy & natural resources Beauty & CosmeticsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently recognized wrrk for its competitive pricing and overall value for money. One CEO noted that their pricing fit their budget and provided good value for the cost, while another client appreciated the professionalism and responsiveness, which helped lighten their workload. Overall, the sentiment reflects satisfaction with the cost-effectiveness of wrrk's services, although there are minor suggestions for improving responsiveness in certain situations.Was this helpful?
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$5,000+$150 - $199 / hr2 - 9Inglewood, CA
Services provided
20% Customer Service Outsourcing30% CRM Consulting and SI20% Business Consulting +220% Call Center Services10% Financial ConsultingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 13 projectsCX Collective is a company specializing in Customer Support Outsourcing and Customer Service BPO, delivering comprehensive CX strategies and solutions. According to the reviews, they are highly responsive, meet all deadlines, and maintain stellar communication. Their expertise in CX design and execution is highly praised, with 100% positive feedback on their ability to align with client goals and provide exceptional service.
Industry Experience
CX Collective has demonstrated expertise across diverse industries, including consumer products, healthcare, e-commerce, and nonprofit sectors. Clients consistently highlight their strengths in CX strategy development, Zendesk implementation, and process optimization. Overall sentiment is highly positive, with feedback reflecting their professionalism, responsiveness, and ability to enhance operational efficiency. Organizations in need of customer experience enhancements, particularly those in healthcare, retail, and e-commerce, would find CX Collective to be a strong fit for their projects.
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Retail Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend CX Collective for providing excellent value for money, citing their competitive pricing and high-quality deliverables. One client noted that their pricing fit within budget while delivering 'good value for cost,' while another emphasized that the services exceeded expectations without exceeding the agreed-upon contract cost. Overall, feedback highlights a strong sentiment of satisfaction regarding the cost-effectiveness of CX Collective's services, with numerous clients expressing that the investment was worthwhile.Was this helpful?
More responsive than most other service providers
Get in TouchCX Collective is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr10 - 49Pasadena, CA
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO) +125% Logistics & Supply Chain ConsultingFocus Areas
25% Chat Support Services35% Phone Support Services20% Email Support Services +120% Order Processing & TakingSee all 6 projectsGlobalityNet Outsourcing and Consulting offers comprehensive Customer Care Outsourcing services, including back office support and call center functions. Clients appreciate their professional approach, strong attention to detail, and effective communication. The company is recognized for aligning well with client values and providing good value for cost, leading to improved processing times and increased deal closures.
Reviews mention Knowledgeable
GlobalityNet Outsourcing and Consulting has received positive feedback regarding their expertise, particularly highlighted by a VP from Frontier Global Logistics who praised Gino's extensive knowledge of supply chain management. Clients have noted that Gino's strategic planning and implementation skills significantly contributed to the successful deployment of a Warehouse Management System (WMS) within two months. Overall, the sentiment reflects a strong appreciation for the team's knowledgeable approach and effective project management.-
Custom Software Dev for Logistics Company
5.0 Nov 6, 2024Gino's extensive knowledge of supply chain was outstanding.
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Industry Experience
GlobalityNet Outsourcing and Consulting has demonstrated expertise across various industries, including logistics, consumer goods, and fitness. Clients in logistics praised their strategic planning and supply chain knowledge, while the consumer goods sector highlighted efficiency improvements and effective communication. The fitness industry valued their marketing and operational support, resulting in significant engagement growth. Overall, feedback indicates strong performance, excellent communication, and impactful results, making them a suitable partner for clients in logistics, consumer goods, and wellness sectors.
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Logistics & Supply Chain Consumer Products FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive GlobalityNet Outsourcing and Consulting as offering good value for money. One review highlighted a 20% cost savings achieved through improved warehouse operations, while another emphasized their pricing as fitting within the client's budget. Overall sentiment reflects satisfaction with the company's effective communication and engagement, indicating that clients feel they receive quality service relative to their investment.Was this helpful?
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$50,000+< $25 / hr50 - 249San Jose, CA
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +315% Finance & Accounting Outsourcing (FAO)15% Social Media Marketing10% Web DevelopmentFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsSuccessLink Outsourcing is a company specializing in financial management and property management support services. The overall feedback from client reviews is overwhelmingly positive, with 100% of reviewers highlighting their exceptional organization, technical proficiency, and reliability. Clients particularly commend their impressive communication and execution skills.
Industry Experience
SuccessLink Outsourcing has demonstrated notable expertise in the real estate industry, particularly in property management. Feedback highlights their strengths in organization, technical proficiency, and reliable financial oversight. Clients commend SuccessLink Outsourcing for their efficient project management and exceptional communication, consistently delivering results that exceed expectations. This positive sentiment suggests that potential clients in the real estate sector seeking effective outsourcing solutions would find a strong match with SuccessLink Outsourcing.
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Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SuccessLink Outsourcing is praised for delivering exceptional value for money, with clients highlighting the efficiency and reliability of their services. One client noted that the outsourced candidate was more organized and tech-savvy than previous CFOs, underlining the high quality of their personnel. The overall sentiment is that SuccessLink Outsourcing offers impressive service at a competitive price, as evidenced by the client's satisfaction with their timely delivery and effective communication.Was this helpful?
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$1,000+Undisclosed10 - 49Irvine, CA
Services provided
25% Customer Service Outsourcing50% IT Staff Augmentation25% Call Center ServicesFocus Areas
25% Chat Support Services45% Phone Support Services25% Email Support Services +15% Order Processing & TakingSee all 1 projectsHelpt is a Customer Support Outsourcing firm providing Remote Customer Care and Call Center Solutions. Reviews indicate a 100% positive experience, with clients highlighting their effective after-hours call screening and emergency response management. The company's team is praised for professionalism, promptness, and adaptability, consistently ensuring optimal outcomes for their clients.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Nonemergency Call Support for POS Software Firm
5.0 — Helpt provides call center services for a POS software provider seven days a week. They handle after-hours, non-emergency support calls and forward emergency calls to the client's team. Read moreWas this helpful?
Industry Experience
Helpt has demonstrated expertise primarily in the POS software industry, successfully managing after-hours support and ensuring effective call screening. Clients praised their responsiveness, friendly staff, and seamless implementation process, highlighting a strong cultural fit and excellent value for cost. Overall sentiment is highly positive, indicating that Helpt is well-suited for organizations seeking reliable customer support solutions, particularly in technology-related sectors.
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Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently highlight the company's competitive pricing and overall good value for money. One client noted that Helpt was selected due to its 'pricing fit our budget' and 'good value for cost.' Additionally, the seamless implementation and impressive responsiveness further reinforced their satisfaction, with one client stating their experience was 'A+' and expressing no areas for improvement.Was this helpful?
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$1,000+< $25 / hr2 - 9Manhattan Beach, CA
Services provided
10% Customer Service Outsourcing20% AI Development20% Conversion Optimization +420% Web Development10% Back Office Outsourcing10% Call Center Services10% Sales OutsourcingFocus Areas
31% Chat Support Services31% Email Support Services23% Phone Support Services +115% Order Processing & TakingSee all 2 projects89Bots.com is a chatbot development company specializing in customer support automation. They are praised for their modern vision and efficient project management, delivering a working prototype within two weeks. Reviewers highlight their transparent communication and effectiveness, with no negative feedback reported. This track record suggests a 100% satisfaction rate among clients.
Industry Experience
89Bots.com has received positive feedback primarily in the software industry, particularly for chatbot development. Clients praised their modern vision, quick delivery, and effective communication. Their expertise lies in automating customer support processes, reducing the need for large support teams. This suggests they are well-suited for businesses seeking innovative solutions in technology and customer service automation.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with 89Bots.com regarding their cost-effectiveness and value for money. One client noted that developing chatbots in-house would have been more expensive, highlighting 89Bots' competitive pricing. Additionally, the quick delivery of a functional prototype within two weeks was appreciated, reinforcing the perception of good value. Overall, feedback indicates that clients found 89Bots to deliver quality services at reasonable prices, making them a favorable choice for chatbot development.Was this helpful?
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UndisclosedUndisclosed50 - 249Santa Clarita, CA
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
30% Chat Support Services40% Phone Support Services30% Order Processing & TakingSee all 1 projectsNETbilling offers comprehensive payment processing solutions, including online and in-person transaction services with equipment upgrades and a cash discount program. The overall feedback highlights substantial cost savings, improved administrative efficiency, and exceptional customer service, particularly the personalized support from dedicated representatives. Clients have noted considerable reductions in processing fees and enhanced operational workflows, contributing to a highly satisfactory experience.
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$50,000+< $25 / hr50 - 249San Mateo, CA
Services provided
90% Customer Service Outsourcing10% Social Media MarketingFocus Areas
75% Chat Support Services25% Email Support ServicesSimplr is a Customer Service Outsourcing company in San Mateo, California. Their services include Customer Service Outsourcing and Social Media Marketing.
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$1,000+< $25 / hr10,000+Gardena, CA
Services provided
50% Customer Service Outsourcing25% Call Center Services15% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
33% Chat Support Services50% Phone Support Services17% Order Processing & TakingEstablished in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed250 - 999Chula Vista, CA
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
50% Chat Support Services50% Phone Support ServicesConnempathy, a telephone answering service and Customer Service Outsourcing company, was founded in 2010. The firm specializes in Call Center Services and Customer Service Outsourcing, and is
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$1,000+< $25 / hr250 - 999Berkeley, CA
Services provided
40% Customer Service Outsourcing30% Call Center Services15% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
35% Chat Support Services35% Email Support Services30% Phone Support ServicesScale Support, a Customer Service Outsourcing company, is based in Berkeley, California. They provide Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249San Francisco, CA
Services provided
70% Customer Service Outsourcing20% Cloud Consulting & SI10% Call Center ServicesFocus Areas
20% Chat Support Services47% Phone Support Services20% Email Support Services +113% Order Processing & TakingHeadquartered in San Francisco, California, 31West Global Services is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and cloud consulting & SI.
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$1,000+$50 - $99 / hr250 - 999Los Angeles, CA
Services provided
25% Customer Service Outsourcing50% Corporate Relocation25% TruckingFocus Areas
50% Chat Support Services25% Email Support Services25% Phone Support ServicesDoStar Moving is a Corporate Relocation company launched in 1998. The company offers Corporate Relocation and Trucking, and is midsize.
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UndisclosedUndisclosed50 - 249Costa Mesa, CA
Services provided
25% Customer Service Outsourcing25% E-Commerce Development25% Fulfillment +125% Marketing StrategyFocus Areas
100% Chat Support ServicesFounded in 2009, Branded Online Ecommerce is a midsize Costa Mesa, California-based e-commerce development firm. Their services include E-Commerce Development and Fulfillment.
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UndisclosedUndisclosed10 - 49La Habra, CA
Services provided
100% Customer Service OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesForme Solar Electric, a Customer Service Outsourcing company, was founded in 2005. The team provides Customer Service Outsourcing and is in La Habra, California.
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$1,000+< $25 / hr50 - 249Palm Desert, CA
Services provided
61% Customer Service Outsourcing14% Call Center Services5% Finance & Accounting Outsourcing (FAO) +65% Graphic Design5% HR Consulting5% Web Design3% Logo1% Packaging Design1% Print DesignFocus Areas
30% Chat Support Services35% Email Support Services25% Phone Support Services +110% Order Processing & TakingHands Working Virtually BPO is a Customer Service Outsourcing company. Their midsize team is in Palm Desert, California. Their services include Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed250 - 999Manhattan Beach, CA
Services provided
100% Customer Service OutsourcingFocus Areas
50% Chat Support Services50% Email Support ServicesSolartis LLC is a Customer Service Outsourcing company. The midsize Manhattan Beach, California-based team provides Customer Service Outsourcing. The agency was established in 2004.
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$5,000+$25 - $49 / hr10 - 49Bakersfield, CA
Services provided
35% Customer Service Outsourcing25% Back Office Outsourcing20% Call Center Services +120% Sales OutsourcingFocus Areas
71% Chat Support Services29% Phone Support ServicesFounded in 2018, Call Vidia is a Customer Service Outsourcing company. The company offers Customer Service Outsourcing and Back Office Outsourcing, and is small.
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$1,000+< $25 / hr50 - 249San Jose, CA
Services provided
20% Customer Service Outsourcing20% Corporate Photography20% Graphic Design +220% Packaging Design20% Print DesignFocus Areas
100% Chat Support ServicesOdd Infotech is a graphic design company. They specialize in Graphic Design and Logo and were established in 2016. The company is located in San Jose, California.
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UndisclosedUndisclosed250 - 999Sacramento, CA
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
10% Chat Support Services40% Order Processing & Taking40% Phone Support Services +110% Email Support ServicesTeleDirect Call Centers, a call center service and Customer Service Outsourcing company, was launched in 1961. The midsize team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Los Angeles, CA
Services provided
10% Customer Service Outsourcing50% Sales Outsourcing10% Back Office Outsourcing +310% Call Center Services10% Email Marketing10% Social Media MarketingFocus Areas
100% Chat Support ServicesGet B2B Leads is a midsize Los Angeles, California-based Sales Outsourcing company. The team provides Sales Outsourcing and Social Media Marketing.
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$1,000+< $25 / hr250 - 999Laguna Beach, CA
Services provided
10% Customer Service Outsourcing20% Ecommerce Marketing15% Pay Per Click +810% Branding10% Performance Marketing10% Search Engine Optimization5% Back Office Outsourcing5% Content Marketing5% Conversion Optimization5% Product Marketing5% Social Media MarketingFocus Areas
30% Chat Support Services35% Email Support Services30% Order Processing & Taking +15% Phone Support ServicesSee all 1 projectsTeam4eCom provides Amazon vendor central management services, including inventory management and product listing optimization. Overall feedback indicates they deliver timely and effective solutions, significantly reducing overselling and enhancing product visibility. Clients appreciate their proactive communication and dedication to understanding business challenges, ensuring a collaborative and successful partnership.
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UndisclosedUndisclosed50 - 249Gilroy, CA
Services provided
25% Customer Service Outsourcing25% Fulfillment25% Warehousing & Distribution +220% Call Center Services5% Back Office OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesRush Order, a Fulfillment company, was launched in 1989. The company specializes in Fulfillment and Warehousing & Distribution.
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UndisclosedUndisclosed50 - 249Fairfield, CA
Services provided
15% Customer Service Outsourcing45% Back Office Outsourcing10% Business Consulting +310% Call Center Services10% Financial Consulting10% Sales OutsourcingFocus Areas
43% Chat Support Services43% Email Support Services14% Phone Support ServicesTelegenisys Inc is a Fairfield, California-based Back Office Outsourcing company. They focus on Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+$50 - $99 / hr2 - 9Los Angeles, CA
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
50% Chat Support Services50% Phone Support ServicesAgent360, a telephone answering service and Customer Service Outsourcing company, was launched in 2026. The firm provides Call Center Services and Customer Service Outsourcing, and is small.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
25% Chat Support Services50% Phone Support Services25% Order Processing & TakingSee all 19 projectsSound Telecom is a business process outsourcing company specializing in call handling and communication services. Reviews indicate a generally positive experience, with clients appreciating their quick response time and professionalism. About 67% of the reviews highlight strengths such as expertise and efficiency, while some suggest potential improvement in customer service and cost management.
Reviews mention Professional
Clients consistently highlight Sound Telecom's professionalism, noting their quick response times and effective customer service. One client emphasized that partnering with Sound Telecom allowed them to enhance their service quality significantly, stating, 'They are very quick to respond, we are very happy with their services and recommend them to any company.' Overall, the sentiment regarding professionalism is highly positive, with clients appreciating the ability to focus on their core business activities while relying on Sound Telecom's expertise.-
Answering Services for Education Service
5.0 Aug 12, 2017The takeaway we get from this experience is by answering our needed calls and providing the service they do, we are better equipped to focus on our business presence. Professionalism is highlighted as their strength.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Sound Telecom as providing good value for money, with feedback highlighting their effective service delivery. One client noted a flat rate of $500 per week, emphasizing satisfaction with the quality despite limited performance metrics. Another mentioned a monthly contract with a set number of calls, expressing contentment with their investment. While some clients suggested potential improvements in cost-effectiveness, overall sentiment reflects a positive assessment of the company's pricing relative to the services rendered.Was this helpful?
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Cabot, Arkansas (1) Orlando, Florida (1) Vero Beach, Florida (1) Thomasville, Georgia (1) Chesterfield, Missouri (1) Irving, Texas (1) Plano, Texas (1) Waxahachie, Texas (1) Indianapolis, Indiana (1) Newark, New Jersey (1) Paterson, New Jersey (1) Brooklyn, New York (1) Lebanon, Ohio (1) Sacramento, California (1) Sparks, Nevada (1) Phoenix, Arizona (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Ozark, Alabama (1)Was this helpful?
See All Locations (3)Los Angeles, CA
2202 S Figueroa St
Los Angeles, CA 900072 - 5
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$10,000+< $25 / hr10 - 49San Diego, CA
Services provided
100% Customer Service OutsourcingFocus Areas
30% Chat Support Services30% Email Support Services30% Phone Support Services +110% Order Processing & TakingNice2Chat is a Customer Service Outsourcing company. The San Diego, California-based firm was established in 2015. Their services include Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Laguna Beach, CA
Services provided
10% Customer Service Outsourcing20% Ecommerce Marketing15% Pay Per Click +810% Branding10% Performance Marketing10% Search Engine Optimization5% Back Office Outsourcing5% Content Marketing5% Conversion Optimization5% Product Marketing5% Social Media MarketingFocus Areas
30% Chat Support Services35% Email Support Services30% Order Processing & Taking +15% Phone Support ServicesData4eCom is an Ecommerce Marketing company headquartered in Laguna Beach, California. Their services include Ecommerce Marketing and Pay Per Click.
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$1,000+$25 - $49 / hr10 - 49Temecula, CA
Services provided
100% Customer Service OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesEstablished in 2015, Lawn Doctor USA is a Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Long Beach, CA
Services provided
25% Customer Service Outsourcing50% Accounting25% RecruitingFocus Areas
100% Chat Support ServicesLaserfiche is an Accounting company founded in 1987. Their team provides Accounting and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249San Jose, CA
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% IT Managed ServicesFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesRCM Centric is an IT managed services company established in 2016. The company focuses on IT managed services and Call Center Services, and is midsize.
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UndisclosedUndisclosed10 - 49Anaheim, CA
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% IT Staff Augmentation +220% IT Strategy Consulting20% Web DesignFocus Areas
50% Chat Support Services50% Email Support ServicesAdvertising company CrosLinks specializes in Advertising and Conversion Optimization. They are in Anaheim, California.
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UndisclosedUndisclosed2 - 9San Diego, CA
Services provided
30% Customer Service Outsourcing35% Back Office Outsourcing35% Call Center ServicesFocus Areas
50% Chat Support Services50% Phone Support ServicesInteliKinect is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services, and the company is based in San Diego, California.
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$5,000+< $25 / hr10 - 49Anaheim, CA
Services provided
15% Customer Service Outsourcing25% Back Office Outsourcing20% Business Consulting +410% Corporate Training & Coaching10% Finance & Accounting Outsourcing (FAO)10% IT Strategy Consulting10% Social Media MarketingFocus Areas
67% Chat Support Services33% Email Support ServicesStaff Boom, a Back Office Outsourcing company, is in Anaheim, California. Their services include Back Office Outsourcing and Business Consulting.
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing20% Back Office Outsourcing +93% Graphic Design3% Social Media Marketing2% Accounting2% Branding2% Content Marketing2% Email Marketing2% Translation2% Video Marketing2% Web DesignFocus Areas
15% Chat Support Services45% Order Processing & Taking25% Phone Support Services +115% Email Support ServicesVirtual Latinos is a Customer Service Outsourcing company. Based in San Diego, California, the agency was founded in 2018. Their services include Customer Service Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Campbell, CA
Services provided
50% Customer Service Outsourcing50% AI DevelopmentFocus Areas
100% Chat Support ServicesSmall artificial intelligence company and Customer Service Outsourcing company Rulai, Inc., is in Campbell, California. Their services include Artificial Intelligence and Customer Service
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UndisclosedUndisclosed10 - 49Newark, CA
Services provided
50% Customer Service Outsourcing25% Recruiting25% StaffingFocus Areas
50% Chat Support Services50% Email Support ServicesLocated in Newark, California, Woxforce Inc. Is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Staffing.
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$1,000+$25 - $49 / hr50 - 249Santa Monica, CA
Services provided
15% Customer Service Outsourcing15% Business Consulting15% Call Center Services +515% Sales Outsourcing10% AI Consulting10% Back Office Outsourcing10% IT Strategy Consulting10% StaffingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesEstablished in 2019, Calltastic is an answering service. The midsize team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Brisbane, CA
Services provided
26% Customer Service Outsourcing24% Call Center Services20% Back Office Outsourcing +220% Custom Software Development10% Web DesignFocus Areas
77% Chat Support Services23% Phone Support ServicesVOX Network Solutions is a software development firm. The team focuses on Custom Software Development and Customer Service Outsourcing and is located in Brisbane, California.
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$1,000+< $25 / hr50 - 249San Jose, CA
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsRPM BPO delivers services focused on booking meetings, lead intake, and closing deals, particularly enhancing inbound lead conversions. Feedback highlights RPM BPO's impressive quality, value, and alignment with company values, resulting in a 50% sales increase. Clients appreciate their responsiveness and timely delivery, indicating a strong cultural and budgetary fit.
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$1,000+< $25 / hr2 - 9Los Angeles, CA
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% HR OutsourcingFocus Areas
35% Chat Support Services35% Phone Support Services30% Email Support ServicesCall center company AWESOME OS was launched in 2006. The small team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Mountain View, CA
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% IT Managed ServicesFocus Areas
35% Chat Support Services35% Phone Support Services30% Email Support ServicesSonify is a small IT managed services company headquartered in Mountain View, California. The team specializes in IT managed services and Call Center Services.
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$250,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
25% Customer Service Outsourcing25% Call Center Services25% Sales Outsourcing +125% StaffingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesMidsize call center service Global Voxe Inc., is headquartered in Los Angeles, California. The team provides Call Center Services and Customer Service Outsourcing.
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$1,000+Undisclosed10 - 49Modesto, CA
Services provided
34% Customer Service Outsourcing33% Back Office Outsourcing33% Call Center ServicesFocus Areas
25% Chat Support Services50% Phone Support Services25% Email Support ServicesDoctor Billing Experts, a Customer Service Outsourcing company, was established in 2023. Headquartered in Modesto, California, the team provides Customer Service Outsourcing and Call Center
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$5,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
50% Customer Service Outsourcing40% Call Center Services10% Back Office OutsourcingFocus Areas
20% Chat Support Services80% Phone Support ServicesHighPower is a midsize Customer Service Outsourcing company. Founded in 2015, the team provides Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Burlingame, CA
Services provided
35% Customer Service Outsourcing35% Call Center Services30% Market ResearchFocus Areas
35% Chat Support Services35% Phone Support Services30% Email Support ServicesEFlexervices, Inc., a call center company, was launched in 2001. The firm specializes in Call Center Services and Customer Service Outsourcing.
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List of the Top 10 California Chat Support Companies
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UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
33.6/40.019.2/20 Reviews10/10 Clients & Experience4.5/10 Market PresenceService focus
20% Customer Service Outsourcing100% Chat Support Services80% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
32.9/40.017.2/20 Reviews9.2/10 Clients & Experience6.5/10 Market PresenceService focus
20% Customer Service Outsourcing25% Chat Support Services80% Other -
$1,000+$25 - $49 / hr50 - 249Oakland, CA
Ability to deliver
28.6/40.016.2/20 Reviews8.4/10 Clients & Experience4/10 Market PresenceService focus
60% Customer Service Outsourcing17% Chat Support Services40% Other -
$1,000+Undisclosed50 - 249San Francisco, CA
Ability to deliver
22.4/40.015.6/20 Reviews3/10 Clients & Experience3.9/10 Market PresenceService focus
50% Customer Service Outsourcing55% Chat Support Services50% Other -
$5,000+$150 - $199 / hr2 - 9Inglewood, CA
Ability to deliver
25.1/40.016.6/20 Reviews4.8/10 Clients & Experience3.7/10 Market PresenceService focus
20% Customer Service Outsourcing25% Chat Support Services80% Other -
$1,000+< $25 / hr10 - 49Pasadena, CA
Ability to deliver
22.8/40.016.4/20 Reviews3/10 Clients & Experience3.4/10 Market PresenceService focus
25% Customer Service Outsourcing25% Chat Support Services75% Other -
$50,000+< $25 / hr50 - 249San Jose, CA
Ability to deliver
19.8/40.016.4/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
20% Customer Service Outsourcing25% Chat Support Services80% Other -
$1,000+Undisclosed10 - 49Irvine, CA
Ability to deliver
20.1/40.016.2/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
25% Customer Service Outsourcing25% Chat Support Services75% Other -
$1,000+< $25 / hr2 - 9Manhattan Beach, CA
Ability to deliver
19.6/40.016.2/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
10% Customer Service Outsourcing31% Chat Support Services90% Other -
UndisclosedUndisclosed50 - 249Santa Clarita, CA
Ability to deliver
7.9/40.00/20 Reviews3.5/10 Clients & Experience4.4/10 Market PresenceService focus
50% Customer Service Outsourcing30% Chat Support Services50% Other -
$50,000+< $25 / hr50 - 249San Mateo, CA
Ability to deliver
4.3/40.00/20 Reviews0/10 Clients & Experience4.3/10 Market PresenceService focus
90% Customer Service Outsourcing75% Chat Support Services10% Other -
$1,000+< $25 / hr10,000+Gardena, CA
Ability to deliver
3.7/40.00/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
50% Customer Service Outsourcing33% Chat Support Services50% Other -
UndisclosedUndisclosed250 - 999Chula Vista, CA
Ability to deliver
3.7/40.00/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
50% Customer Service Outsourcing50% Chat Support Services50% Other -
$1,000+< $25 / hr250 - 999Berkeley, CA
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
40% Customer Service Outsourcing35% Chat Support Services60% Other -
$1,000+< $25 / hr50 - 249San Francisco, CA
Ability to deliver
6.1/40.00/20 Reviews1.8/10 Clients & Experience4.3/10 Market PresenceService focus
70% Customer Service Outsourcing20% Chat Support Services30% Other -
$1,000+$50 - $99 / hr250 - 999Los Angeles, CA
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
25% Customer Service Outsourcing50% Chat Support Services75% Other -
UndisclosedUndisclosed50 - 249Costa Mesa, CA
Ability to deliver
4.4/40.00/20 Reviews0/10 Clients & Experience4.5/10 Market PresenceService focus
25% Customer Service Outsourcing100% Chat Support Services75% Other -
UndisclosedUndisclosed10 - 49La Habra, CA
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
100% Customer Service Outsourcing25% Chat Support Services -
$1,000+< $25 / hr50 - 249Palm Desert, CA
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
61% Customer Service Outsourcing30% Chat Support Services39% Other -
UndisclosedUndisclosed250 - 999Manhattan Beach, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Customer Service Outsourcing50% Chat Support Services -
$5,000+$25 - $49 / hr10 - 49Bakersfield, CA
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
35% Customer Service Outsourcing71% Chat Support Services65% Other -
$1,000+< $25 / hr50 - 249San Jose, CA
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
20% Customer Service Outsourcing100% Chat Support Services80% Other -
UndisclosedUndisclosed250 - 999Sacramento, CA
Ability to deliver
4.2/40.00/20 Reviews0/10 Clients & Experience4.2/10 Market PresenceService focus
50% Customer Service Outsourcing10% Chat Support Services50% Other -
UndisclosedUndisclosed250 - 999Los Angeles, CA
Ability to deliver
4.1/40.00/20 Reviews0/10 Clients & Experience4.1/10 Market PresenceService focus
10% Customer Service Outsourcing100% Chat Support Services90% Other -
$1,000+< $25 / hr250 - 999Laguna Beach, CA
Ability to deliver
4.7/40.00/20 Reviews0.6/10 Clients & Experience4.1/10 Market PresenceService focus
10% Customer Service Outsourcing30% Chat Support Services90% Other
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