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Top Call Center Services & Voice Services in Dayton

Ratings Updated: October 4, 2026

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58 Companies

Country: United States

State: Ohio

City: Dayton

List of the Top Dayton Call Center Companies & Voice Services

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SalesRoads

4.9 68 reviews

Premier Verified

$10,000+

Undisclosed

50 - 249

Serves Dayton, United States

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

SalesRoads is a company offering Outbound Call Center and Telemarketing Services, specializing in lead generation and appointment setting. They receive overwhelmingly positive feedback, with 100% of reviewers highlighting their efficient and organized project management. Clients appreciate SalesRoads' responsiveness and strategic approach, as 75% mention their adeptness in generating targeted leads and meeting sales goals. However, a few reviewers suggest improvement in onboarding processes.

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Reviews mention Trustworthy
SalesRoads has been consistently described as a trustworthy partner by clients, demonstrating reliability and commitment to their goals. One client noted their 100% close rate on sales, highlighting the team's dedication and effective communication. Another client praised their project management skills, stating that it feels as if SalesRoads operates as part of their own team. Overall, feedback reflects a strong sense of trust in SalesRoads’ abilities to meet objectives and adapt to client needs.

Lead Generation for Nonprofit Corporation

5.0 Jun 10, 2019

Their willingness to actually learn about the program is quite impressive. They want to know more than just our sales goal. It’s been helpful for them to understand the background of the CMS program and why exactly a clinician needs to sign up. They’re much more efficient at answering questions now rather than having to escalate the calls to me. I appreciate that they want to know why we do what we do. It takes a lot of stress off of my staff that we can trust VSA, Inc. to do more.
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Industry Experience

SalesRoads has received positive feedback for its expertise in various industries, particularly in Information Technology, Media, Manufacturing, and Financial Services. Clients commend SalesRoads for its ability to generate qualified leads, improve sales pipelines, and enhance marketing outreach. The overall sentiment is highly favorable, with clients noting SalesRoads' responsiveness, strong project management, and data-driven approach. Organizations in need of lead generation and appointment setting can benefit significantly from SalesRoads' services across these sectors.
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Information technology Advertising & marketing Manufacturing Real estate Financial services Design Nonprofit Engineering Human Resources IT Services Business services Consumer Products Other Industry Education Retail Software Legal Healthcare Media

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Average Project Cost Breakdown

$50,000 to $199,999 (25) $10,000 to $49,000 (17) $200,000 to $999,999 (6) Less than $10,000 (1)

What Clients Have Said
SalesRoads is perceived as offering strong value for money, with clients frequently highlighting their effective pricing structures and high-quality service. One client noted that they chose SalesRoads for their excellent culture fit and good value for cost, leading to a $500,000 potential revenue pipeline. Others reported a 14% conversion rate for booked meetings, exceeding expectations. Overall, clients commend SalesRoads for their responsiveness and commitment to achieving measurable results, often noting that the ROI from their services significantly outweighs the investment.
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United States (64) Canada (2) Austria (1) Spain (1)

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Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Dayton, United States

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Professional
Hugo Inc. has received overwhelmingly positive feedback regarding their professionalism. Clients highlight their exceptional commitment to understanding company cultures, delivering on time, and providing outstanding customer support. One client noted their 'unwavering commitment to on-time deliveries' and adaptability to specific needs, while another praised their ability to reduce response times and enhance customer satisfaction. Overall, clients express gratitude for Hugo's reliability, flexibility, and the positive energy they bring to collaborations, marking them as an exemplary partner.

Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Dayton, United States

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

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Reviews mention Open to feedback
The overall sentiment regarding Helpware's openness to feedback is positive. Clients appreciate their willingness to listen and adapt, as evidenced by one client's note on their readiness to address ideas and provide quick responses. Although there were instances of misunderstanding task requests, the client emphasized that Helpware is always receptive to feedback, demonstrating a commitment to improving communication and project outcomes.

Design & SMM for Graphic Design Firm & Online Shop

4.5 Jan 13, 2021

The regularity of our communication motivates me to provide them with tasks and feedback to keep internal projects moving. At times there's a misunderstanding of my task request. I have to explain more completely using visuals in the Slack channel to get the project done. However, that's the nature of online interactions and would be an issue with any team during these times of working from home. They are always open to my feedback and quick to respond.
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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Helpware CX has received positive feedback in the last six months, particularly for their effective customer research services that successfully attracted six new customers for a telecommunications client. The client praised Helpware CX for their impressive speed in project management and seamless communication. They chose Helpware CX for their competitive value, expressing satisfaction with the overall engagement and suggesting no areas for improvement, highlighting a strong sense of reliability and efficiency.
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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

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SixEleven Global Services and Solutions, Inc.

4.7 13 reviews

Premier Verified Clutch Guarantee

$1,000+

< $25 / hr

1,000 - 9,999

Serves Dayton, United States

Services provided

30% Call Center Services

30% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

six eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.

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Reviews mention Exceptional performance
Clients have expressed exceptional satisfaction with six eleven global services, highlighting their responsiveness and urgency in addressing tasks. One client noted the impressive one-hour ticket response time and emphasized the company's ability to distinguish itself in a competitive industry. Overall, feedback indicates a strong alignment in values and culture, with no identified areas for improvement, reinforcing a positive sentiment toward their performance.

Customer & Ticket Support Services for Beauty Tech Company

5.0 Mar 17, 2023

611 is very responsive and respond with urgency in any task they perform. Highly recommend.
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1 of 3 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have consistently praised six eleven global services for its competitive pricing and excellent value for money. Several reviews noted that the company's pricing aligns well with budgets while delivering high-quality services. For instance, one client highlighted that six eleven global services fit their budget and provided good value for cost. Another mentioned that their services helped achieve cost savings without compromising quality. Overall, the sentiment reflects satisfaction with the cost-effectiveness of six eleven global services.
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United States (7) Canada (1) Malaysia (1) Philippines (1) Singapore (1)

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Acquiva Digital Agency

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dublin, OH

Services provided

20% Search Engine Optimization

10% Content Writing Services

10% Conversion Optimization +6 services

10% Ecommerce Marketing

10% Email Marketing

10% Pay Per Click

10% Sales Outsourcing

10% Social Media Marketing

10% Web Design

Acquiva Digital Agency is a SEO agency. Their small team is located in Dublin, Ohio. Their team offers Search Engine Optimization and Social Media Marketing.
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MAXIMUM Communications, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Lockland, OH

Services provided

70% Call Center Services

30% Back Office Outsourcing

MAXIMUM Communications, Inc. Is a phone answering service. Founded in 1990, the team specializes in Call Center Services and Back Office Outsourcing.
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One Call Now

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Dayton, OH

Services provided

100% Call Center Services

One Call Now is a telephone answering service launched in 2002. The company provides Call Center Services, and is midsize.
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SALIX

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Dayton, OH

Services provided

40% Call Center Services

45% Customer Service Outsourcing

15% Back Office Outsourcing

SALIX, a Customer Service Outsourcing company, was launched in 1999. The midsize team provides Customer Service Outsourcing and Call Center Services.
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Dayton, OH

11 W Monument Avenue
Dayton, OH 45402

937.221.7766

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GDCC (Global Data Collection Company)

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Cincinnati, OH

Services provided

25% Call Center Services

50% Market Research

25% Back Office Outsourcing

GDCC (Global Data Collection Company), a midsize Market Research company, is based in Rotterdam, Netherlands and Cincinnati, Ohio. Their services include Market Research and Call Center Services.
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Cincinnati, OH

110 Boggs Ln
Cincinnati, OH 45246

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Excel Lead Development

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cincinnati, OH

Services provided

40% Call Center Services

20% Advertising

20% IT Strategy Consulting +1 service

20% Other Application Development

Excel Lead Development is a Cincinnati, Ohio-based answering service company. Launched in 2010, the team specializes in Call Center Services and Advertising.
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ContactUS Communications

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Hilliard, OH

Services provided

20% Call Center Services

20% AI Consulting

20% AI Development +4 services

10% BI & Big Data Consulting & SI

10% Business Consulting

10% CRM Consulting and SI

10% Customer Service Outsourcing

ContactUS Communications is an artificial intelligence company. Their midsize team is based in Hilliard, Ohio. Their services include Artificial Intelligence and Call Center Services.
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Flywheel Advertising

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Columbus, OH

Services provided

10% Accounting

10% Advertising

10% Branding +7 services

10% Customer Service Outsourcing

10% IT Managed Services

10% Logo

10% Public Relations

10% Sales Outsourcing

10% Web Design

10% Web Development

Flywheel Advertising, a small Advertising company, is located in Columbus, Ohio. The team offers Advertising and Branding.
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Clutch Leaders Matrix

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1 RDI Corporation

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

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Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 1 Dayton Call Center Companies & Voice Services

RDI Corporation

Undisclosed

Undisclosed

1,000 - 9,999

Dayton, OH

Ability to deliver

23.9/40.0

16.2/20 Reviews

1/10 Clients & Experience

6.7/10 Market Presence

Service focus

30% Call Center Services

10% Sales Outsourcing

60% Other

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Little Village Locksmith Store

Undisclosed

Undisclosed

10 - 49

Dayton, OH

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

25% Sales Outsourcing

75% Other

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Liberty Locksmith Store

Undisclosed

Undisclosed

10 - 49

Dayton, OH

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

25% Sales Outsourcing

75% Other

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Father Son Locksmith Store

Undisclosed

Undisclosed

10 - 49

Dayton, OH

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

25% Sales Outsourcing

75% Other

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Neighborhood Locksmith

Undisclosed

Undisclosed

10 - 49

Clayton, OH

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

25% Sales Outsourcing

75% Other

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Locksmith Solution Services

Undisclosed

Undisclosed

10 - 49

Trotwood, OH

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

25% Sales Outsourcing

75% Other

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Master Locksmith Store

Undisclosed

Undisclosed

10 - 49

Dayton, OH

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

20% Sales Outsourcing

80% Other

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Logan Locksmith Shop

Undisclosed

Undisclosed

10 - 49

Springboro, OH

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

20% Sales Outsourcing

80% Other

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ITCube Solutions Pvt. Ltd.

$25,000+

$25 - $49 / hr

250 - 999

Cincinnati, OH

Ability to deliver

28.8/40.0

15.2/20 Reviews

8.1/10 Clients & Experience

5.5/10 Market Presence

Service focus

10% Call Center Services

90% Other

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Locksmith Master Shop

Undisclosed

Undisclosed

10 - 49

Middletown, OH

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

25% Sales Outsourcing

75% Other

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Expert Locksmith Shop

Undisclosed

Undisclosed

10 - 49

Monroe, OH

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

25% Sales Outsourcing

75% Other

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Locksmith Solution Services

Undisclosed

Undisclosed

10 - 49

South Lebanon, OH

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

25% Sales Outsourcing

75% Other

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Hidden Falls Media

$1,000+

$150 - $199 / hr

10 - 49

Beckett Ridge, OH

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

20% Sales Outsourcing

80% Other

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Master Lock & Key Store

Undisclosed

Undisclosed

10 - 49

West Chester, OH

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

25% Sales Outsourcing

75% Other

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Swivel

$5,000+

Undisclosed

10 - 49

Cincinnati, OH

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

35% Sales Outsourcing

65% Other

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EagleONE

Undisclosed

Undisclosed

250 - 999

Cincinnati, OH

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

10% Call Center Services

15% Sales Outsourcing

75% Other

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