Top Answering Service in Cleveland
3 Leaders 8 Contenders
11 Companies
List of the Top Cleveland Answering Services Companies
Sponsored
-
Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Serves Cleveland, OHServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.
-
Ver-A-Fast
Premier VerifiedLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
$1,000+< $25 / hr50 - 249Mentor, OHServices provided
45% Call Center Services40% Customer Service Outsourcing15% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 5 projectsVer-A-Fast is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center solutions, including Customer Support Services and Telephonic Support. Feedback highlights their efficient project management and alignment with client values, with 100% on-time delivery and a high retention rate of call center representatives. Approximately 85% of surveyed clients note service level goals are consistently met, and they praise the customizable nature of Ver-A-Fast’s services.
-
$1,000+< $25 / hr250 - 999Beachwood, OH
Services provided
15% Call Center Services25% Customer Service Outsourcing20% AI Development +320% Sales Outsourcing10% Back Office Outsourcing10% Content Moderation ServicesFocus Areas
50% Answering services40% Virtual receptionist10% Inbound appointment schedulingSee all 5 projectsSummitNext is a professional company specializing in Contact Center Services, specifically excelling in Partner/Reseller Acquisition and Customer Support Services. With a focus on integrity, integration, and innovation, they successfully generated 10 qualified leads in two months. Their project management is described as perfect, with 100% of reviewers praising their professionalism and timely delivery.
-
$10,000+< $25 / hr250 - 999Valley View, OH
Services provided
15% Call Center Services25% Back Office Outsourcing15% Accounting +615% Customer Service Outsourcing10% Search Engine Optimization5% Content Moderation Services5% HR Outsourcing5% IT Managed Services5% Recruitment Process OutsourcingFocus Areas
34% Answering services33% Inbound appointment scheduling33% Virtual receptionistSee all 1 projectsProcess-Smart is a back-office support company specializing in ERP solutions and data management. Reviewers highlight their professional approach, timely communication, and expertise in ERP systems, with 100% of feedback noting their responsiveness and on-time delivery. Clients appreciate their documented accountability, with one expressing a wish to have partnered with Process-Smart earlier.
-
UndisclosedUndisclosed10 - 49Cleveland, OH
Services provided
80% Call Center Services20% TranslationFocus Areas
100% Answering servicesAnswering service company Answering Cleveland, Inc. Was launched in 1961. The agency offers Call Center Services and Translation, and is small.
Read more -
UndisclosedUndisclosed50 - 249Twinsburg, OH
Services provided
20% Call Center Services25% Customer Service Outsourcing25% Fulfillment +225% Warehousing & Distribution5% Back Office OutsourcingFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistRush Order, a Fulfillment company, was launched in 1989. The company specializes in Fulfillment and Warehousing & Distribution.
Read more -
UndisclosedUndisclosed250 - 999Fairlawn, OH
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
100% Answering servicesMidsize answering service company Summit Advantage LLC, is located in Fairlawn, Ohio. The team specializes in Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Cleveland, OH
Services provided
20% Call Center Services50% Recruiting20% HR Consulting +110% Executive SearchFocus Areas
60% Answering services40% Inbound appointment schedulingRigneydolphin is a Recruiting company. Located in Waterford, Ireland and Tralee, Ireland, the agency was launched in 1990. Their team provides Recruiting and Call Center Services.
Read more -
$1,000+Undisclosed250 - 999Canton, OH
Services provided
40% Call Center Services32% Customer Service Outsourcing18% Sales Outsourcing +25% Digital Strategy5% Social Media MarketingFocus Areas
67% Answering services33% Inbound appointment schedulingIncept is a telephone answering service in Canton, Ohio. Founded in 1993, the team offers Call Center Services and Customer Service Outsourcing.
Read more -
Undisclosed< $25 / hr2 - 9Akron, OH
Services provided
10% Call Center Services75% Customer Service Outsourcing10% Other IT Consulting and SI +15% Business ConsultingFocus Areas
50% Answering services50% Inbound appointment schedulingAGS Solutions LLC, a Customer Service Outsourcing company, was launched in 2013. The firm specializes in Customer Service Outsourcing and other IT consulting and SI.
Read more -
$1,000+< $25 / hr1,000 - 9,999Canton, OH
Services provided
60% Call Center Services40% Back Office OutsourcingFocus Areas
45% Answering services30% Inbound appointment scheduling25% Virtual receptionistSupportSave, an answering service company, was launched in 2004. The large team focuses on Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Medina, OH
Services provided
10% Call Center Services20% Accounting20% Back Office Outsourcing +420% Financial Consulting10% Business Consulting10% Customer Service Outsourcing10% TranslationFocus Areas
43% Answering services57% Virtual receptionistBack Office Outsourcing company GPI Enterprises Inc. Is headquartered in Medina, Ohio. They provide Back Office Outsourcing and Accounting.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 3 Cleveland Answering Services Companies
-
$1,000+< $25 / hr250 - 999Beachwood, OH
Ability to deliver
32.2/40.015.8/20 Reviews9.3/10 Clients & Experience7.1/10 Market PresenceService focus
15% Call Center Services50% Answering services85% Other -
$10,000+< $25 / hr250 - 999Valley View, OH
Ability to deliver
21/40.016.4/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
15% Call Center Services34% Answering services85% Other -
$1,000+< $25 / hr50 - 249Mentor, OH
Ability to deliver
27.5/40.017.8/20 Reviews4.2/10 Clients & Experience5.5/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
UndisclosedUndisclosed10 - 49Cleveland, OH
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Call Center Services100% Answering services20% Other -
UndisclosedUndisclosed50 - 249Twinsburg, OH
Ability to deliver
8.2/40.00/20 Reviews1.8/10 Clients & Experience6.4/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
UndisclosedUndisclosed250 - 999Fairlawn, OH
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services100% Answering services75% Other -
UndisclosedUndisclosed50 - 249Cleveland, OH
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services60% Answering services80% Other -
$1,000+Undisclosed250 - 999Canton, OH
Ability to deliver
9.7/40.00/20 Reviews0/10 Clients & Experience9.7/10 Market PresenceService focus
40% Call Center Services67% Answering services60% Other -
Undisclosed< $25 / hr2 - 9Akron, OH
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+< $25 / hr1,000 - 9,999Canton, OH
Ability to deliver
6.3/40.00/20 Reviews0/10 Clients & Experience6.3/10 Market PresenceService focus
60% Call Center Services45% Answering services40% Other -
UndisclosedUndisclosed2 - 9Medina, OH
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services43% Answering services90% Other
Latest Answering Services Articles
See all articles
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.