Top BPO Companies in Northern Ireland
12 Companies
List of the Top Northern Ireland BPO Services
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Featured
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$1,000+Undisclosed250 - 999Serves Northern IrelandServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a multifaceted customer support and call-handling company renowned for its professionalism and tailored solutions. They provide services such as inbound call handling, customer inquiry management, and content writing, with a focus on enhancing brand voice and consistency. Their reviews reflect a 95% satisfaction rate, with 100% of clients praising their professionalism and communication skills, although 10% noted room for more proactive content suggestions.
Reviews mention Timely
The sentiment regarding timeliness in client feedback for Top Customer Service is overwhelmingly positive. Clients consistently noted improved response times and efficient handling of inquiries. For instance, the Marketing Director of XD Roofing highlighted 'faster response times' and noted that their team 'adapted well to our service requirements.' Similarly, the Marketing Manager of Little Wonder Selcc stated that they experienced 'significantly improved' response times, reflecting a commitment to timely communication. Overall, clients expressed satisfaction with the promptness and reliability of service delivery.-
Call Center & Customer Support for Chimney Cleaning Company
5.0 Jun 20, 2025Our techs are very happy with them because they keep the customer updated about techs and confirm them for jobs a day ahead which helped us gain more jobs and they also good with closing estimates. Yes, they are always on time. They understand the value of time and help our techs all the time.
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Tech Support & Customer Service for an AI-Based Hiring Co
5.0 Jun 27, 2025Top Customer Service meets deadlines. We use an in-house management system, and we communicate via Slack.
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Customer Support Services for Credit Union
5.0 Jul 25, 2025Because their staff was always accessible and the project manager made sure everything proceeded according to plan, the project went smoothly. They addressed any issues we had during the project and made changes as needed.
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Customer Service for Nonprofit Organization
5.0 Dec 3, 2025Project management was smooth. They delivered reports on time, followed our internal guidelines, and met the agreed SLAs without issue.
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Customer Support Portal Dev & Design for Appliance Repair Co
5.0 Dec 6, 2025Top Customer Service provided a clear timeline and milestone schedule, and each deliverable was delivered on or before the agreed deadlines. Weekly progress meetings helped keep things transparent.
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27 of 27 reviews are 5 stars$50,000 – $199,999 avg. project costRead 27 Recent ReviewsReviewed 27 times in the past 6 months
Over the past six months, clients have consistently praised Top Customer Service for their professionalism, effective communication, and improved customer response times. For instance, the Marketing Manager of Auto Holic Detailers noted a significant reduction in missed calls and faster inquiry responses, enhancing overall customer satisfaction. Similarly, the Manager of BS Electrical highlighted the smooth workflow and organized project management. Overall, feedback reflects a strong sentiment of satisfaction, with no major areas for improvement identified by clients.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
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UndisclosedUndisclosed250 - 999Belfast, Northern Ireland
Services provided
100% Document Digitization & ManagementRestore Datashred is a midsize Belfast, Northern Ireland-based Document Digitization & Management company. Their services include Document Digitization & Management.
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UndisclosedUndisclosed50 - 249Dungannon, Northern Ireland
Services provided
100% Document Digitization & ManagementMidsize Document Digitization & Management company Confidential Shredding Co NI Ltd, is located in Dungannon, Northern Ireland. Their services include Document Digitization & Management.
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UndisclosedUndisclosed50 - 249Antrim, Northern Ireland
Services provided
100% Document Digitization & ManagementDiskShred is a Document Digitization & Management company. In Antrim, Northern Ireland and Rathcoole, Ireland, the team specializes in Document Digitization & Management.
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UndisclosedUndisclosed50 - 249Newcastle, Northern Ireland
Services provided
80% Sales Outsourcing20% Marketing StrategyDurhamlane is a Sales Outsourcing company. They are in Newcastle, Northern Ireland. Their team provides Sales Outsourcing and Marketing Strategy.
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UndisclosedUndisclosed50 - 249Bangor, Northern Ireland
Services provided
60% Call Center Services10% Email Marketing10% Fulfillment +2 services10% SMS Marketing10% Social Media MarketingEstablished in 2008, Mango Direct Marketing is a phone answering service. The team offers Call Center Services and Social Media Marketing and is located in Bangor, Northern Ireland.
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$5,000+$100 - $149 / hr2 - 9Belfast, Northern Ireland
Services provided
25% Pay Per Click20% Social Media Marketing15% Account-Based Marketing +3 services15% CRM Consulting and SI15% Sales Outsourcing10% ERP Consulting and SILocated in Belfast, Northern Ireland, Big Business Agency Ltd is a pay per click company. Established in 2021, the team focuses on Pay Per Click and Social Media Marketing.
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UndisclosedUndisclosed50 - 249Antrim, Northern Ireland
Services provided
80% Document Digitization & Management20% IT Strategy ConsultingVyta is a Rathcoole, Ireland-based Document Digitization & Management company. They specialize in Document Digitization & Management and IT strategy consulting.
Read moreSee All Locations (3)Antrim, Northern Ireland
Unit 1 Mallusk View, Central Park,
Antrim, Northern Ireland BT41 1BA31 - 40
+44 (0) 33 0551 9983
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$1,000+< $25 / hr2 - 9Belfast City, Northern Ireland, Northern Ireland
Services provided
52% Customer Service Outsourcing48% Call Center ServicesGCM, a Customer Service Outsourcing company, is located in Belfast City, Northern Ireland, Northern Ireland. Founded in 2016, the team provides Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr2 - 9Belfast, Northern Ireland
Services provided
45% Accounting25% Back Office Outsourcing15% Social Media Marketing +3 services10% HR Consulting3% Recruiting2% HR OutsourcingVIable CS is a small Accounting company launched in 2016. Their services include Accounting and Back Office Outsourcing.
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$10,000+$150 - $199 / hr2 - 9Belfast, Northern Ireland
Services provided
20% Back Office Outsourcing20% Public Relations20% Social Media Marketing +4 services10% Branding10% Event Management10% Pay Per Click10% Search Engine OptimizationJago Communications, a Back Office Outsourcing company, is located in Belfast, Northern Ireland. They provide Back Office Outsourcing and Public Relations and were established in 2012.
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$1,000+$50 - $99 / hrFreelancerBelfast, Northern Ireland
Services provided
10% Back Office Outsourcing10% Business Consulting10% Content Marketing +10 services10% Direct Marketing10% Email Marketing10% Public Relations10% Search Engine Optimization10% Social Media Marketing10% Web Design4% Graphic Design2% Event Marketing2% Logo2% Market ResearchBusiness Aide is a Belfast, Northern Ireland-based Direct Marketing company. The team focuses on Direct Marketing and Public Relations.
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UndisclosedUndisclosedFreelancerBelfast, Northern Ireland
Services provided
40% BI & Big Data Consulting & SI20% Back Office Outsourcing20% Business Consulting +1 service20% Corporate Training & CoachingBroadtree Solutions, a data analytics company, focuses on BI & big data consulting & SI and Business Consulting. The agency is in Belfast, Northern Ireland.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top Northern Ireland BPO Services
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UndisclosedUndisclosed250 - 999Belfast, Northern Ireland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Dungannon, Northern Ireland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Antrim, Northern Ireland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Newcastle, Northern Ireland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed50 - 249Bangor, Northern Ireland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$5,000+$100 - $149 / hr2 - 9Belfast, Northern Ireland
Ability to deliver
6.8/40.00/20 Reviews0/10 Clients & Experience6.8/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
UndisclosedUndisclosed50 - 249Antrim, Northern Ireland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr2 - 9Belfast City, Northern Ireland, Northern Ireland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr2 - 9Belfast, Northern Ireland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$10,000+$150 - $199 / hr2 - 9Belfast, Northern Ireland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+$50 - $99 / hrFreelancerBelfast, Northern Ireland
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosedFreelancerBelfast, Northern Ireland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other
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