Top BPO Companies in Clearwater
0 Leaders 15 Contenders
116 Companies
List of the Top Clearwater BPO Services
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$1,000+< $25 / hr1,000 - 9,999Serves Clearwater, United StatesServices provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a business process outsourcing company specializing in customer service, clerical support, and data management. Across reviews, they are commended for effective project management, timely delivery, and strong communication, with over 80% of clients highlighting their professionalism and cultural alignment. Some areas for improvement include refining candidate searches and improving handoff processes, though overall, client satisfaction remains high.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, Unity Communications has received positive feedback for their effective support in revenue cycle management, particularly in clerical tasks and client communication. Clients highlighted their organized approach, timely responses, and respectful team culture. A notable success was maintaining collection rates despite staffing changes. Although initial attendance issues were reported, Unity Communications implemented successful measures to achieve a 99.59% attendance rate, showcasing their commitment to improvement and client satisfaction.Was this helpful?
Industry Experience
Unity Communications has garnered positive feedback across various industries, notably in Medical, Telecommunications, and E-commerce. Clients praise their professionalism, responsiveness, and ability to manage customer service effectively, leading to enhanced satisfaction and operational efficiency. In the Medical industry, they are recognized for maintaining consistent billing processes, while in Telecommunications, their expertise in handling complex service delivery is commendable. Overall, potential clients in these sectors can expect a reliable partner capable of delivering impactful results.
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IT Services Wellness & Fitness Healthcare Telecommunications Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education Medical Other industries Other Industry Software Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Unity Communications has received consistent positive feedback regarding their cost-effectiveness and value for money. Clients noted that their pricing fits within budget constraints, with one reviewer highlighting that their services delivered 'good value for cost.' Another mentioned that Unity's pricing enabled them to maintain service levels while reducing costs. Overall sentiment indicates that clients appreciate the affordability combined with high-quality service, leading to increased satisfaction and operational efficiency.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Clearwater, United StatesServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Detail-oriented
Clients have consistently praised Hugo Inc. for their meticulous attention to detail, which is evident in their deliverables. One client highlighted Hugo's 'quality and detail' in their work, noting the comprehensive and user-friendly FAQ section that significantly reduced customer support inquiries. Another client commended their 'exceptional work in creating an informative FAQ page,' emphasizing the depth of understanding Hugo demonstrated regarding their products. Overall, the sentiment reflects a strong appreciation for Hugo's detail-oriented approach, contributing positively to project outcomes.-
Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023The icing on the cake was their phenomenal work in creating an FAQ page that became an invaluable resource for our customers. Their attention to detail and deep understanding of our products and services allowed them to curate a comprehensive and user-friendly FAQ section. It covered a wide range of topics, addressing common queries and concerns. This resource not only empowered our customers to find answers quickly but also significantly reduced the load on our support team, allowing them to focus on more complex issues.
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Industry Experience
Hugo Inc. has received positive feedback across several industries, including Financial Services, eCommerce, Automotive, Gaming, Information Technology, and Advertising. Clients commend their expertise in customer support, operational efficiency, and capacity augmentation. In Financial Services, they excelled in enhancing customer success and reducing churn. In eCommerce, their contributions led to significant revenue growth and streamlined operations. The sentiment leans favorable, showcasing Hugo's adaptability and effectiveness, making them suitable for projects in sectors requiring robust customer engagement and operational support.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Hugo Inc. for providing excellent value for money, consistently noting their competitive pricing and effective service delivery. One client highlighted their selection due to 'good value for cost,' while another emphasized the '80% improvement in efficiency compared to in-house hiring.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as multiple reviews underscore how Hugo's partnership has led to significant operational improvements without excessive expenditure.Was this helpful?
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$100,000+Undisclosed10,000+Serves Clearwater, United StatesServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Accessible
Clients express a highly positive sentiment regarding TDCX's accessibility. Feedback highlights the company's dedication to accommodating client requests and their open communication style. One client noted, "The Operations manager is very easy to reach and fast in response," emphasizing the importance of accessibility in fostering collaboration. Additionally, TDCX's willingness to adapt and grow alongside clients reinforces their commitment to being accessible and supportive throughout the project lifecycle.-
BPO Services for E-Commerce Company
5.0 Mar 31, 2022The managers are very easy to work with, there is alignment and also trust between us. We have weekly syncs and our action items are well-managed over a tracker. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. In addition, the Operations manager is very easy to reach and fast in response.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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$5,000+$150 - $199 / hr2 - 9Sarasota, FL
Services provided
20% Social Media Marketing20% Video Production10% Advertising +5 services10% Branding10% Business Consulting10% Sales Outsourcing10% Search Engine Optimization10% Web DevelopmentHeadquartered in Sarasota, Florida, Eclipzdigital. Is a social media marketing firm. They specialize in Social Media Marketing and Video Production.
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UndisclosedUndisclosed50 - 249Brooksville, FL
Services provided
20% Cybersecurity10% Application Testing10% Compliance Consulting +6 services10% Document Digitization & Management10% E-Commerce Development10% Freight forwarding10% IT Strategy Consulting10% Logistics & Supply Chain Consulting10% Market ResearchRegency Technologies is a Cybersecurity company founded in 1998. Their team focuses on Cybersecurity and Market Research.
Read moreSee All Locations (2)Brooksville, FL
2005 Broad St, Brooksville, Florida
Brooksville, FL 3460410 - 15
888-801-3497
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UndisclosedUndisclosed2 - 9Dade City, FL
Services provided
40% IT Managed Services30% Compliance Consulting30% Document Digitization & ManagementRocycle, LLC is an IT managed services company. Based in Dade City, Florida, their team focuses on IT managed services and Document Digitization & Management.
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UndisclosedUndisclosed2 - 9Sarasota, FL
Services provided
20% Pay Per Click20% Sales Outsourcing20% Web Design +4 services10% Content Marketing10% Email Marketing10% Search Engine Optimization10% Social Media MarketingSarasota Web Marketing is a small Sarasota, Florida-based PPC agency. The team specializes in Pay Per Click and Web Design.
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UndisclosedUndisclosed10 - 49Sarasota, FL
Services provided
20% Email Marketing20% Pay Per Click20% Sales Outsourcing +3 services20% Social Media Marketing10% Custom Software Development10% UX/UI DesignLaunched in 2001, XL Technologies, a small social media marketing agency, is based in Sarasota, Florida. Their services include Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed2 - 9Sarasota, FL
Services provided
20% Branding20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% UX/UI DesignAvenue Media, a small branding agency, is based in Sarasota, Florida. Their services include Branding and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Venice, FL
Services provided
80% Call Center Services15% Customer Service Outsourcing5% Business ConsultingExcel Telemessaging, a small call center service, is in Irvine, California and Venice, Florida. The team focuses on Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Venice, FL
181 Center Rd
Venice, FL 342852 - 5
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UndisclosedUndisclosed2 - 9Sarasota, FL
Services provided
20% Advertising20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Web DevelopmentAddiction-Rep is an Advertising company. The firm is based in Sarasota, Florida. Their team specializes in Advertising and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Sarasota, FL
Services provided
20% E-Commerce Development20% Sales Outsourcing20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DevelopmentDavidson Designs is a small social media marketing company founded in 2017. Their services include Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Sarasota, FL
Services provided
10% Advertising10% Conversion Optimization10% Cybersecurity +7 services10% Email Marketing10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentLaunched in 2018, Martin Gawlak Company, a small Advertising company, is in Sarasota, Florida and Fort Pierce, Florida. Their services include Advertising and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Sarasota, FL
Services provided
20% Corporate Training & Coaching20% Sales Outsourcing20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DesignSocial media marketing firm Shop On Fire is located in Sarasota, Florida. The team provides Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Sarasota, FL
Services provided
10% Advertising10% Branding10% Event Marketing +7 services10% Graphic Design10% Marketing Strategy10% Public Relations10% Sales Outsourcing10% Social Media Marketing10% Video Production10% Web DevelopmentFounded in 1998, KSC Inc. Is an Advertising company. The team specializes in Advertising and Branding.
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UndisclosedUndisclosed2 - 9Lakeland, FL
Services provided
20% Web Design10% Content Marketing10% Content Writing Services +6 services10% Conversion Optimization10% Market Research10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media MarketingGood Intents Marketing LLC., a web design company, was launched in 2019. The team specializes in Web Design and Market Research and is headquartered in Lakeland, Florida.
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UndisclosedUndisclosed10 - 49Venice, FL
Services provided
90% Business Consulting10% Document Digitization & ManagementBusiness Guru Terry H Hill, a small Business Consulting company, is in Venice, Florida. The team focuses on Business Consulting and Document Digitization & Management.
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UndisclosedUndisclosed50 - 249Clearwater, FL
Services provided
100% Call Center ServicesLaunched in 2003, Hotel Internet Services is a midsize telephone answering service headquartered in Clearwater, Florida. Their team offers Call Center Services.
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UndisclosedUndisclosed10 - 49Tampa, FL
Services provided
50% Call Center Services50% Video ProductionSatPhoneStore is a phone answering service and video production company. Based in Miami, Florida and Fort Lauderdale, Florida, the agency provides Call Center Services and Video Production.
Read moreSee All Locations (3)Tampa, FL
8270 Woodland Center Blvd. Suite 167
Tampa, FL 33614813.995.8689
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top Clearwater BPO Services
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UndisclosedUndisclosed50 - 249Clearwater, FL
Ability to deliver
10.6/40.00/20 Reviews5.7/10 Clients & Experience4.9/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed50 - 249Largo, FL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Largo, FL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+Undisclosed2 - 9St. Petersburg, FL
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49St. Petersburg, FL
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
Undisclosed< $25 / hr50 - 249Tampa, FL
Ability to deliver
34.1/40.017.4/20 Reviews8.4/10 Clients & Experience8.2/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Clearwater, FL
Ability to deliver
4.7/40.00/20 Reviews0/10 Clients & Experience4.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr10 - 49St. Petersburg, FL
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49St. Petersburg, FL
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
Undisclosed$150 - $199 / hr2 - 9Palm Harbor, FL
Ability to deliver
24.1/40.016/20 Reviews2.2/10 Clients & Experience5.9/10 Market PresenceService focus
34% Back Office Outsourcing66% Other -
UndisclosedUndisclosed10 - 49Largo, FL
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed1,000 - 9,999Tampa, FL
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$25,000+Undisclosed50 - 249Tampa, FL
Ability to deliver
34.2/40.016.8/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$10,000+Undisclosed50 - 249Tampa, FL
Ability to deliver
22.8/40.017/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
40% Back Office Outsourcing60% Other
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