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Top Virtual Receptionist Services in Dubai

Ratings Updated: June 4, 2026

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All Companies Leaders Matrix Services Guide Virtual Receptionist Trends

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4 Leaders 15 Contenders

19 Companies

Country: United Arab Emirates

City: Dubai

Inbound Services: Virtual receptionist

List of the Top Dubai Virtual Receptionist Companies

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What are Featured Providers?
Moneypenny USA (formerly VoiceNation)

4.4 53 reviews
Verified

Undisclosed

< $25 / hr

50 - 249

Serves Dubai, United Arab Emirates

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

37% Virtual receptionist

63% Answering services

Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.

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0 of 1 reviews is 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback for Moneypenny USA highlights a generally positive experience, particularly with their onboarding and initial customer service. Clients appreciated the timely delivery of services, though concerns were raised about inconsistent customer service and unclear communication post-onboarding. One client noted unexpected charges and a decline in service quality over time. Overall, sentiment reflects satisfaction with initial interactions but suggests room for improvement in ongoing support and transparency.
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18 of 51 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
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Industry Experience

VoiceNation has demonstrated strong capabilities across various industries including medical staffing, mental health, business services, real estate, and construction. Clients consistently commend their responsiveness, adaptability, and ability to provide custom solutions tailored to specific needs. In the medical sector, they excel in handling call volumes efficiently, while in business services, their lead sorting has positively impacted client engagement. Overall, the sentiment is highly positive, indicating VoiceNation’s effectiveness as a reliable partner for organizations seeking quality call handling services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications Construction

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View projects from:

Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Arvada, Colorado (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)

This provider is fluent in 2 languages:

English

Spanish

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Prialto

5.0 45 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Dubai, United Arab Emirates

Services provided

10% Call Center Services

70% Back Office Outsourcing

10% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

Prialto is a company specializing in Contact Center Services and Customer Support Services, offering administrative and customer service solutions. Their clients consistently commend their punctual delivery and the seamless integration of services, with 100% of reviews highlighting their responsive and reliable support. Additionally, 75% of reviewers appreciate their proactive approach and high-quality team members, emphasizing their effective project management and commitment to client success.

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Reviews mention High-quality work
Clients consistently commend Prialto for delivering high-quality work, highlighting their efficiency and attention to detail. One client noted, 'Ximena’s work quality is very high; she’s on top of things, is very proactive, and does what she says she will do.' Another remarked on the 'excellent quality individual assigned' to their account, emphasizing timely and accurate task completion. Overall, the sentiment reflects strong satisfaction with Prialto's professional service and ability to exceed expectations.

HR, R&D & Customer Service Support for Green Technology Co

5.0 Sep 5, 2023

Our Prialto team member has transitioned our CRM with over 3500 contacts effectively and efficiently, with a keen eye towards improving on existing processes. Prialto is consistently responsive in 30 minutes or less during working hours. Everything is delivered on time, consistently exceeding expectations.
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Executive Assistance for Strategy Consultancy

5.0 Dec 10, 2022

Ellie is trusted to communicate directly with my clients, and it brings me joy to see the warmth my clients and contacts express in their little messages back and forth with Ellie about my scheduling: her professionalism and excellence engenders a delightfully warm response from my contacts. We have always hit our major committed dates, but with Ellie’s help we have significantly improved our on-time delivery rate of flexible and optional (above and beyond) projects.
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Virtual Assistant Services for Healthcare Technology Company

5.0 Jul 18, 2022

Ximena’s work quality is very high; she’s on top of things, is very proactive, and does what she says she will do. Prialto’s service level is very high; they’re very attentive and service-oriented, and they demonstrate excellent attention to detail.
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Admin Support Staff Augmentation for Internacional Tech Co

5.0 Oct 8, 2021

The quality of the talent is excellent. Everybody that we’ve worked with has been hyper-competent and effective. They’ve onboarded quickly, and they’re wonderful people. In summary, they go above and beyond their duty. Prialto’s team feels connected to the work we do, and they’re super supportive.
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Event Management Services for Business Services Company

5.0 Nov 13, 2024

The engagement manager provides exceptional service. The assistant and backup assistant work seamlessly together to ensure everything runs smoothly. It’s been a great delegation tool which allows me to focus on larger, high-priority projects.
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Industry Experience

Prialto has garnered positive feedback across various industries, including real estate, banking, advertising and marketing, and financial services. Clients appreciate their timely project delivery, organizational skills, and strong communication. Notable strengths include their ability to integrate seamlessly into different workflows, provide tailored support, and enhance productivity. Overall sentiment is favorable, indicating Prialto is well-suited for businesses seeking reliable administrative assistance and operational efficiency across multiple sectors.
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Consulting Software eCommerce Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing Banks Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (25) Less than $10,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Prialto for its exceptional value and cost-effectiveness. Many reviews highlight that the pricing aligns well with their budgets while delivering high-quality services, with one client noting it as 'good value for cost.' Additionally, several clients expressed satisfaction with the increased productivity and efficiency gained from Prialto's support, emphasizing the significant return on investment. Overall, the sentiment reflects a strong appreciation for the balance of cost and value provided by Prialto.
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United States (37) Canada (1) England (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 6 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Task Virtual

4.9 54 reviews

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Premier Verified

$1,000+

< $25 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

10% Call Center Services

40% Back Office Outsourcing

20% Search Engine Optimization +3

10% Customer Service Outsourcing

10% Data Annotation Services

10% Sales Outsourcing

Focus Areas

25% Virtual receptionist

45% Inbound appointment scheduling

30% Answering services

Task Virtual is a company specializing in back office and telephonic support services, particularly in medical billing. Reviews indicate that they excel in delivering quality work promptly and have significantly increased customer acquisition, saving clients about 20 hours weekly and $200 monthly. Positive feedback is prevalent, though clients suggest more frequent updates.

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1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, Task Virtual received positive feedback for their effective SEO strategies, resulting in increased organic traffic and improved keyword rankings for clients such as PESTUK. Clients praised their excellent project management, timely deliveries, and proactive communication. A notable highlight was their tailored approach, which aligned with specific business needs. While one client suggested more detailed initial explanations on technical SEO, overall sentiment indicates high satisfaction with the results and service quality.
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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Event Staffing Company
5.0 — Task Virtual provides call center services for an event staffing company. The team has integrated call tracking software and now manages inbound and outbound calls while producing weekly performance Read more
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Industry Experience

Task Virtual has demonstrated expertise across several industries, including Consumer Products, Financial Services, Information Technology, Advertising & Marketing, Arts & Entertainment, Education, and others. Clients praised their tailored SEO strategies, exceptional project management, and understanding of specific industry needs. Sentiment is overwhelmingly positive, with notable strengths in improving online visibility, enhancing customer service, and optimizing operational efficiency. This diverse experience positions Task Virtual as a strong fit for clients seeking targeted support in marketing, customer service, and back office operations.
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Arts, entertainment & music Information technology Advertising & marketing Beauty & Cosmetics IT Services Business services Healthcare Legal Financial services Consumer products & services Education

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Average Project Cost Breakdown

Less than $10,000 (9) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlighted Task Virtual's exceptional value for money, noting their services as 'good value for cost' and a 'pricing fit for budget.' They appreciated the significant return on investment, with one client reporting monthly savings of $7,000-$8,500. Overall, sentiment is overwhelmingly positive, with multiple reviews commending the company's ability to deliver quality work on time while maintaining clear communication, resulting in enhanced operational efficiency and customer satisfaction.
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LiveAdmins

5.0 1 review

Undisclosed

Undisclosed

250 - 999

Dubai, United Arab Emirates

Services provided

25% Call Center Services

25% AI Development

20% Customer Service Outsourcing +2

15% AI Consulting

15% Generative AI

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

LiveAdmins offers Contact Center Services and specializes in Customer Support Services, providing real-person interaction for website chat solutions. Clients appreciate their responsiveness and effective communication, with 100% positive feedback highlighting their timely project delivery and ease of reaching support representatives, underscoring their commitment to quality telephonic support and customer care services.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Chat Support Services for Solar Solutions Company
5.0 — LiveAdmins provides live chat services for a solar solutions company. The team handles the client's website chat and qualifies residential and commercial solar customers and service customers. Read more
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Industry Experience

The provider has received positive feedback from the construction industry, specifically for their work with solar energy solutions. Clients appreciate the personalized, human-centric chat service that effectively engages both residential and commercial customers. Their strengths include timely project delivery, excellent communication, and responsiveness. The overall sentiment indicates strong expertise in the construction sector, making them a suitable choice for businesses seeking customer support solutions focused on human interaction.
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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.
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ChatPandas

5.0 2 reviews

$1,000+

< $25 / hr

250 - 999

Dubai, United Arab Emirates

Services provided

20% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing +1

20% Sales Outsourcing

Focus Areas

50% Virtual receptionist

50% Answering services

ChatPandas specializes in Contact Center Services, providing comprehensive Customer Support Services, including Inbound Call Center and Email support. The reviews reflect a 100% positive sentiment, highlighting their exceptional agent training, process improvements, and leadership integrity. Notably, they expanded a client's business hours to 24/7 and supported a project generating $15 million in bookings.

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Reviews mention Proactive
Clients consistently express a proactive sentiment towards ChatPandas, highlighting their willingness to take initiative and improve performance independently. One client noted, "The team consistently meets the goals given to them and looks for ways to improve their own performance before being asked." Additionally, the leadership's integrity and the comprehensive training provided to agents further emphasize their proactive approach to addressing client needs and enhancing service quality.

Customer Service Outsourcing for Cabinet Supplier

5.0 May 12, 2026

The team consistently meets the goals given to them and looks for ways to improve their own performance before being asked. When asked to learn something new they are more than willing and love to assist on special projects.
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2 of 2 reviews are 5 stars

2 new reviews for Call Center Services services

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent feedback for ChatPandas highlights their exceptional customer service capabilities, with clients praising their promptness and adaptability. One customer noted a significant increase in business hours and a $15 million revenue boost from a pilot project. Clients also appreciated the quality of their agents and leadership integrity. However, some suggested simplifying processes to enhance efficiency. Overall, sentiment is highly positive, reflecting satisfaction with both service delivery and client partnership.
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Industry Experience

ChatPandas has demonstrated expertise in the Recreation and Consumer Products & Services industries. In Recreation, they excelled in customer support management, significantly increasing business hours and generating $15 million in bookings. In Consumer Products, they improved customer experience through efficient call and chat handling, leading to better approval scores. Overall, clients praised their high agent morale, effective training, and proactive approach to project management, making them a strong partner in both sectors.
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Consumer products & services

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight ChatPandas' competitive pricing and strong value for money, noting that their costs fit within budget constraints while delivering high-quality service. One client emphasized their selection of ChatPandas due to 'good value for cost,' while another pointed out their pricing fit and alignment with company values. Overall, the sentiment reflects satisfaction with the balance of cost and service quality, reinforcing ChatPandas as a valuable partner.
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Sybrid Private Limited

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Dubai, United Arab Emirates

Services provided

15% Call Center Services

15% IT Managed Services

10% Branding +13

5% AI Agents

5% AI Development

5% API Development

5% Business Consulting

5% Cybersecurity

5% Digital Asset Management

5% Ecommerce Marketing

5% Pay Per Click

5% Social Media Marketing

5% UX/UI Design

5% Web Development

3% Content Marketing

2% Search Engine Optimization

Focus Areas

30% Virtual receptionist

35% Answering services

35% Inbound appointment scheduling

Sybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.

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Industry Experience

Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.
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eCommerce

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.
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Dubai, United Arab Emirates

The Bridge Building, The Bridge Sports City, Dubai, UAE
Dubai, United Arab Emirates
10 - 15

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IBT: No. 1 BPO Company in Middle East

4.0 1 review

$50,000+

Undisclosed

1,000 - 9,999

Dubai, United Arab Emirates

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +5

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

5% Staffing

3% HR Outsourcing

2% Recruiting

Focus Areas

20% Virtual receptionist

60% Answering services

20% Inbound appointment scheduling

IBT: No. 1 BPO Company in Middle East is a leading provider of Contact Center Services, specializing in Customer Support Services and Call Handling. Their reviews reflect a high level of professionalism and effective communication, with 100% of feedback highlighting their prompt actions and successful achievement of agreed KPIs, making them a reliable choice for telephonic support needs.

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Industry Experience

IBT: No. 1 BPO Company in Middle East has garnered positive feedback in the medical industry, particularly for its expertise in managing call center operations for healthcare providers. Clients have praised their effective communication, professionalism, and ability to meet agreed KPIs, indicating a strong capability in delivering results. The company is deemed a reliable partner for businesses seeking quality BPO services within the healthcare sector, reflecting a favorable sentiment overall.
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Medical

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Unknown avg. project cost for Call Center Services services in Dubai

Dubai-based Call Center Services project highlight

Call Center Services for Eyecare Hospital
4.0 — IBT: No. 1 BPO Company in Middle East provides call center services for an eyecare hospital. The team is responsible for handling the client's calls after duty hours and on public holidays. Read more
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Review Rating from Clients

4.0/5.0

Quality

4.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Dubai clients appreciate IBT's expertise in healthcare BPO, particularly in managing after-hours call services for medical institutions. They value the company's professionalism, accessibility, and ability to deliver results on time, making complex projects seamless and cost-effective.
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Abacus Outsourcing

Not yet reviewed

$250,000+

< $25 / hr

1,000 - 9,999

Dubai, United Arab Emirates

Services provided

35% Call Center Services

15% Business Consulting

15% Sales Outsourcing +6

10% Financial Consulting

5% Custom Software Development

5% Enterprise App Modernization

5% HR Outsourcing

5% IT Staff Augmentation

5% Other IT Consulting and SI

Focus Areas

25% Virtual receptionist

40% Inbound appointment scheduling

35% Answering services

Abacus Outsourcing is a call center company. Based in Lahore, Pakistan and London, England, their team provides Call Center Services and Business Consulting.
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More responsive than most other service providers

Abacus Outsourcing is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Dubai, United Arab Emirates

Sheikh Zayed Road
Dubai, United Arab Emirates 417624
50 - 75

+971 4 446 1890

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Globalex Enviro LLC

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Dubai, United Arab Emirates

Services provided

100% Call Center Services

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Globalex Enviro LLC, an answering service, is in Dubai, United Arab Emirates. The team offers Call Center Services.
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Voxtron Middle East LLC

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

10% Call Center Services

20% CRM Consulting and SI

20% Custom Software Development +4

20% ERP Consulting and SI

10% AI Development

10% Back Office Outsourcing

10% Customer Service Outsourcing

Focus Areas

50% Virtual receptionist

25% Answering services

25% Inbound appointment scheduling

Software development firm Voxtron Middle East LLC was launched in 1994. The firm specializes in Custom Software Development and CRM consulting and SI.
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Oncall Call Center Services

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Dubai, United Arab Emirates

Services provided

100% Call Center Services

Focus Areas

40% Virtual receptionist

40% Answering services

20% Inbound appointment scheduling

Oncall Call Center Services is an answering service. Headquartered in Dubai, United Arab Emirates, their midsize team focuses on Call Center Services. The firm was established in 2020.
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AD Ventura

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

دبي, United Arab Emirates

Services provided

30% Call Center Services

40% Email Marketing

30% Web Development

Focus Areas

100% Virtual receptionist

Email Marketing company AD Ventura was founded in 2014. The agency provides Email Marketing and Web Development, and is small.
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BPO Wizard Pvt Ltd

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Dubai, United Arab Emirates

Services provided

10% Call Center Services

30% Recruitment Process Outsourcing

15% Back Office Outsourcing +4

15% Recruiting

15% Staffing

10% Email Marketing

5% Talent Representation

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

BPO Wizard Pvt Ltd is a Recruitment Process Outsourcing company. They offer Recruitment Process Outsourcing and Back Office Outsourcing and were launched in 2019.
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Dubai, United Arab Emirates

6a Marasi Drive
Dubai, United Arab Emirates 0000
10 - 15

+971 58 124 7816

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Virtuzone

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Services provided

20% Call Center Services

20% Accounting

20% Banking Law +2

20% Corporate Law

20% Tax Law

Focus Areas

100% Virtual receptionist

Call center Virtuzone is in Dubai, United Arab Emirates. Their services include Call Center Services and Accounting.
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Dubai Data Entry

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Dubai, United Arab Emirates

Services provided

10% Call Center Services

20% Back Office Outsourcing

10% Business Consulting +6

10% Content Writing Services

10% Customer Service Outsourcing

10% Document Digitization & Management

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% Staffing

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Dubai Data Entry is a Back Office Outsourcing company. Located in Dubai, United Arab Emirates, their small team offers Back Office Outsourcing and Business Consulting. The agency was launched in
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Insights Middle East

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Focus Areas

30% Virtual receptionist

40% Answering services

30% Inbound appointment scheduling

Insights Middle East is a midsize Dubai, United Arab Emirates-based answering service company. Their services include Call Center Services and Customer Service Outsourcing.
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Baden BPO & Software LLC

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Dubai, United Arab Emirates

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Content Marketing +2

20% Logo

20% Web Design

Focus Areas

30% Virtual receptionist

35% Answering services

35% Inbound appointment scheduling

Midsize Content Marketing company Baden BPO & Software LLC, is located in Dubai, United Arab Emirates. The team provides Content Marketing and Web Design.
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Contactopia

5.0 4 reviews

Undisclosed

Undisclosed

10 - 49

Sharjah, United Arab Emirates

Services provided

90% Call Center Services

5% Email Marketing

5% Social Media Marketing

Focus Areas

10% Virtual receptionist

90% Inbound appointment scheduling

Contactopia is a company specializing in Contact Center Services, offering robust Customer Support Services focused on lead generation and client management through Inbound and Outbound Call Center activities. With a 100% positive feedback rate, clients consistently praise their effective communication, project management, and ability to exceed financial targets, with one client noting a 67% increase in expected revenue.

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2 of 2 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for IT Solutions Company
5.0 — Contactopia provided call center services for an IT solutions startup. The team conducted cold calls to help the client generate leads. The goal was to acquire five new clients monthly. Read more
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Industry Experience

Contactopia has received positive feedback across various industries including IT Services, Telecommunications, and Business Services. In IT Services, they excelled in lead generation, significantly exceeding client expectations. The Telecommunications sector praised their effective data management and client acquisition strategies. In Business Services, their affordable and feature-rich solutions were well-received. Overall, the sentiment is highly favorable, indicating Contactopia's expertise in driving client success and satisfaction across these diverse sectors.
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Select Industry to see insights

IT Services Telecommunications Business services

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients have praised Contactopia for their affordable pricing and high-quality services, often highlighting the exceptional value for money. One client noted that they chose Contactopia for their 'affordable price and quality work,' leading to successful client engagements. Another emphasized that Contactopia provided 'one of the most affordable options' with extensive features. Overall, the sentiment regarding cost and value is overwhelmingly positive, with clients expressing satisfaction and appreciation for the return on investment.
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Austria Business Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dubai, United Arab Emirates

Services provided

30% Call Center Services

30% Back Office Outsourcing

30% IT Managed Services +1

10% Translation

Focus Areas

50% Virtual receptionist

50% Answering services

Headquartered in Dubai, United Arab Emirates, Austria Business Center is a small IT managed services company. Their services include IT managed services and Call Center Services.
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Calltronics

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% IT Managed Services +2

20% IT Staff Augmentation

20% Sales Outsourcing

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Calltronics, an IT managed services company, is based in Dubai, United Arab Emirates. They provide IT managed services and IT staff augmentation.
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My PA

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Content Writing Services +2

20% Event Management

20% Transcription

Focus Areas

50% Virtual receptionist

50% Answering services

My PA, an answering service, specializes in Call Center Services and Back Office Outsourcing. The firm is in Dubai, United Arab Emirates.
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 LiveAdmins

2 ChatPandas

3 Sybrid Private Limited

4 IBT: No. 1 BPO Company in Middle East

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 4 Dubai Virtual Receptionist Companies

LiveAdmins

Undisclosed

Undisclosed

250 - 999

Dubai, United Arab Emirates

Ability to deliver

27.4/40.0

16.6/20 Reviews

5.1/10 Clients & Experience

5.7/10 Market Presence

Service focus

25% Call Center Services

35% Virtual receptionist

75% Other

View Profile Visit Website
ChatPandas

$1,000+

< $25 / hr

250 - 999

Dubai, United Arab Emirates

Ability to deliver

22/40.0

17.4/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

20% Call Center Services

50% Virtual receptionist

80% Other

View Profile Visit Website
Sybrid Private Limited

Undisclosed

Undisclosed

1,000 - 9,999

Dubai, United Arab Emirates

Ability to deliver

20.5/40.0

14.6/20 Reviews

0/10 Clients & Experience

5.9/10 Market Presence

Service focus

15% Call Center Services

30% Virtual receptionist

85% Other

View Profile Visit Website
IBT: No. 1 BPO Company in Middle East

$50,000+

Undisclosed

1,000 - 9,999

Dubai, United Arab Emirates

Ability to deliver

17.8/40.0

13.2/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

30% Call Center Services

20% Virtual receptionist

70% Other

View Profile Visit Website
Abacus Outsourcing

$250,000+

< $25 / hr

1,000 - 9,999

Dubai, United Arab Emirates

Ability to deliver

7.6/40.0

0/20 Reviews

0/10 Clients & Experience

7.6/10 Market Presence

Service focus

35% Call Center Services

25% Virtual receptionist

65% Other

View Profile Visit Website
Globalex Enviro LLC

$1,000+

$50 - $99 / hr

10 - 49

Dubai, United Arab Emirates

Ability to deliver

5.2/40.0

0/20 Reviews

0.6/10 Clients & Experience

4.6/10 Market Presence

Service focus

100% Call Center Services

35% Virtual receptionist

View Profile Visit Website
Task Virtual

$1,000+

< $25 / hr

50 - 249

Dubai, United Arab Emirates

Ability to deliver

27.2/40.0

16.6/20 Reviews

2.2/10 Clients & Experience

8.3/10 Market Presence

Service focus

10% Call Center Services

25% Virtual receptionist

90% Other

View Profile Visit Website
Voxtron Middle East LLC

$5,000+

$25 - $49 / hr

50 - 249

Dubai, United Arab Emirates

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

10% Call Center Services

50% Virtual receptionist

90% Other

View Profile Visit Website
Oncall Call Center Services

Undisclosed

Undisclosed

250 - 999

Dubai, United Arab Emirates

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Call Center Services

40% Virtual receptionist

View Profile Visit Website
AD Ventura

Undisclosed

Undisclosed

2 - 9

دبي, United Arab Emirates

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

30% Call Center Services

100% Virtual receptionist

70% Other

View Profile Visit Website
BPO Wizard Pvt Ltd

$1,000+

Undisclosed

50 - 249

Dubai, United Arab Emirates

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

10% Call Center Services

35% Virtual receptionist

90% Other

View Profile Visit Website
Virtuzone

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Call Center Services

100% Virtual receptionist

80% Other

View Profile Visit Website
Dubai Data Entry

Undisclosed

< $25 / hr

10 - 49

Dubai, United Arab Emirates

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

10% Call Center Services

35% Virtual receptionist

90% Other

View Profile Visit Website
Insights Middle East

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

70% Call Center Services

30% Virtual receptionist

30% Other

View Profile Visit Website
Baden BPO & Software LLC

Undisclosed

Undisclosed

250 - 999

Dubai, United Arab Emirates

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Call Center Services

30% Virtual receptionist

80% Other

View Profile Visit Website
Contactopia

Undisclosed

Undisclosed

10 - 49

Sharjah, United Arab Emirates

Ability to deliver

28.8/40.0

16.2/20 Reviews

7.7/10 Clients & Experience

4.9/10 Market Presence

Service focus

90% Call Center Services

10% Virtual receptionist

10% Other

View Profile Visit Website
Austria Business Center

Undisclosed

Undisclosed

10 - 49

Dubai, United Arab Emirates

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

30% Call Center Services

50% Virtual receptionist

70% Other

View Profile Visit Website
Calltronics

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Call Center Services

35% Virtual receptionist

80% Other

View Profile Visit Website
My PA

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Call Center Services

50% Virtual receptionist

80% Other

View Profile Visit Website

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Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

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Updated March 24, 2026

Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

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Updated March 24, 2026

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Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

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List of the Top 4 Dubai Virtual Receptionist Companies

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