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Home Call Centers Virtual Receptionist United Arab Emirates Dubai

Top Virtual Receptionist Services in Dubai

Ratings Updated: December 4, 2025
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4 Leaders 15 Contenders

20 Companies

Country: United Arab Emirates
City: Dubai
Inbound Services: Virtual receptionist

List of the Top Dubai Virtual Receptionist Companies

  • Featured

    What are Featured Providers?

    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.5 52 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Serves Dubai, United Arab Emirates

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    37% Virtual receptionist
    63% Answering services

    Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

    See all 52 projects
    18 of 50 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Nonprofit Organization

    5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
    Read 50 Reviews

    Industry Experience

    Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.

    Read All Reviews

    Select Industry to see insights

    Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications

    Average Project Cost Breakdown

    Less than $10,000 (40) $10,000 to $49,000 (8)

    What Clients Have Said

    Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.
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    This provider is fluent in 2 languages:

    • English
    • Spanish
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    Prialto Logotype

    Prialto

    5.0 43 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Dubai, United Arab Emirates

    Services provided

    10% Call Center Services
    70% Back Office Outsourcing
    10% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    Prialto is a company providing Contact Center Services and Customer Support Services, offering executive support, customer care, and call handling. The reviews reflect a high level of satisfaction, with approximately 90% of feedback noting their exceptional responsiveness and integration into clients' workflows. Clients consistently praise their proactive approach and the seamless continuity of service.

    See all 43 projects

    Reviews mention Exceptional performance

    Clients consistently highlight Prialto's exceptional performance, noting their responsiveness and the high quality of their assistants. One client emphasized the seamless collaboration between their assistant and the backup team, which significantly improved project management. Another client praised the team's dedication, stating that Prialto personnel often go above and beyond, exemplified by personal gestures that reflect a genuine connection. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and appreciation for the exceptional service provided.
    • Executive Assistance for Strategy Consultancy
      5.0 Dec 10, 2022

      Ellie is trusted to communicate directly with my clients, and it brings me joy to see the warmth my clients and contacts express in their little messages back and forth with Ellie about my scheduling: her professionalism and excellence engenders a delightfully warm response from my contacts. We have always hit our major committed dates, but with Ellie’s help we have significantly improved our on-time delivery rate of flexible and optional (above and beyond) projects. Finally: my stress level is significantly reduced even with significantly increased complexity and growth in my business, because of the force multiplication Ellie provides.

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    • Staff Augmentation for Software Firm
      5.0 Aug 1, 2022

      Our VA has done immense work in updating records in our CRM, creating mailing lists and managing pipeline reporting. It has cut a few hours of administrative time out of my calendar, leaving me available for more customer contacts. The fluency of English spoken is off the charts by nearly everyone at the company, and the business acumen for technology tools exceeds many I work with here in the US.

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    • Event Management Services for Business Services Company
      5.0 Nov 13, 2024

      The engagement manager provides exceptional service. The assistant and backup assistant work seamlessly together to ensure everything runs smoothly. It’s been a great delegation tool which allows me to focus on larger, high-priority projects.

      Read Full Review
    Read All Reviews
    1 of 1 Virtual receptionist reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Virtual receptionist Experience

    Prialto has received overwhelmingly positive feedback for its Virtual receptionist services, with 100% of reviewers highlighting strong customer support and seamless integration into their corporate culture. Clients appreciate the proactive service, timely responses (within 30 minutes), and efficient project management. Key strengths include exceptional customer service, effective scheduling, and continuous training for assistants. One client noted the company's commitment to their success, describing Prialto as an integral part of their team rather than an external consultant.

    Read Most Recent Review
    3 of 3 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Mental Health Counseling Firm

    5.0 — Prialto provides virtual assistant services for a mental health counseling firm. The team schedules patients, sets up portal accounts, and answers new patients' questions. Read more
    Read 3 Reviews

    Industry Experience

    The reviews reflect positive sentiment towards Prialto across various industries including Consulting, Finance, Healthcare, and Advertising. Clients appreciate their expertise in administrative support, project management, and operational efficiency. In Consulting, they excel at enhancing executive productivity and facilitating client engagement. In Finance, they streamline communication and data management. Healthcare clients value their patient scheduling support. Overall, Prialto's strengths lie in responsiveness, quality assistance, and a strong support infrastructure, making them a suitable choice for organizations seeking efficient administrative solutions.

    Read All Reviews

    Select Industry to see insights

    Consulting Software eCommerce Business services Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing Banks
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  • Appointment Setter Online Logotype

    5.0 32 reviews
    Premier Verified
    $1,000+
    Undisclosed
    1,000 - 9,999
    Dubai, United Arab Emirates

    Services provided

    20% Call Center Services
    60% Sales Outsourcing
    10% Back Office Outsourcing +1
    10% Customer Service Outsourcing

    Focus Areas

    10% Virtual receptionist
    75% Inbound appointment scheduling
    15% Answering services

    Appointment Setter Online is a company specializing in Contact Center Services and appointment setting, offering both inbound and outbound call center support. Clients consistently commend their professional and efficient service, with a 100% positive feedback rate emphasizing their impact on increasing appointments and sales. Notably, 40% of reviewers highlighted their excellent project management and responsiveness.

    See all 32 projects

    Reviews mention Transparent

    Clients commend Appointment Setter Online for their transparency and effective communication throughout the project. One client noted their 'consistency, transparency, and the level of personalization' in interactions, highlighting their genuine care for the nonprofit's mission. Another client praised the 'impressive' reporting and transparency, emphasizing that they felt fully integrated into their business. Overall, feedback indicates a strong sentiment of trust and satisfaction regarding the transparency of operations and reporting.
    • Appointment Setting & Sales Outsourcing for Publishing Co
      5.0 Jul 4, 2025

      Appointment Setter Online's reporting and transparency have been impressive. We communicate internally via Slack, leverage GoHighLevel for our CRM needs, and also use emails and WhatsApp chats.

      Read Full Review
    • Call Center Services for Nonprofit Organization
      5.0 Nov 29, 2025

      Their consistency, transparency, and the level of personalization they brought to every interaction felt unique compared to other agencies we’ve worked with. Project management was excellent. Appointment Setter Online delivered the weekly reports and meeting schedules on time, consistently. Communication was prompt — any changes or updates were shared with us quickly, and follow-ups were managed efficiently.

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    Read All Reviews
    16 of 17 reviews are 5 stars
    13 new reviews for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 17 times in the past 6 months

    In the past six months, clients have praised Appointment Setter Online for their professionalism, communication, and significant impact on appointment-setting efficiency. For instance, a non-profit experienced a 50% increase in scheduled donor meetings, while a roofing company reported an 80% conversion rate on leads. Overall, feedback highlights their responsiveness and ability to tailor services to client needs, though some clients suggested improvements in reporting detail. The sentiment is predominantly positive, with clients recommending their services for effective lead management.
    Read 17 Recent Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (12) $50,000 to $199,999 (4) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently commend Appointment Setter Online for their excellent value for money and competitive pricing. Feedback highlights their ability to deliver significant results, such as a 50% increase in scheduled donor meetings and a 60% boost in sales. Many clients noted choosing them for their affordability and quality of service, with one stating they found them to be a 'good value for cost.' Overall, the sentiment indicates strong satisfaction with the cost-effectiveness of their services.
    Read All Reviews

    Dubai, United Arab Emirates

    Office 1203, Al Moosa Tower
    Dubai, United Arab Emirates

    41 - 49

    8889730077

    See All Locations (9)
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  • Task Virtual Logotype

    4.9 53 reviews
    Verified
    $1,000+
    < $25 / hr
    50 - 249
    Dubai, United Arab Emirates

    Services provided

    10% Call Center Services
    20% Back Office Outsourcing
    20% Search Engine Optimization +5
    10% Content Marketing
    10% Graphic Design
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    25% Virtual receptionist
    65% Answering services
    10% Inbound appointment scheduling

    Task Virtual is a company specializing in back-office and billing services, particularly within the medical sector. Reviews highlight their efficiency, with clients saving approximately 20 hours weekly and an average of $200 monthly. Around 80% of feedback praises their quality and speed, though 20% suggest improvement in providing updates.

    See all 53 projects

    Reviews mention Well-organized projects

    The client expressed high satisfaction with Task Virtual's organizational skills, noting that projects were managed effectively, leading to a 70-80% increase in efficiency. The feedback highlighted the team's quick responsiveness and accuracy, emphasizing their coordination and suitability for the client's industry. Overall, the sentiment regarding well-organized projects is overwhelmingly positive, with no significant areas for improvement identified.
    • Virtual Assistant for Coaching Company
      5.0 Apr 28, 2022

      All the work was managed effectively. Also, up to date and I no longer lose track of any data now.

      Read Full Review
    Read All Reviews
    0 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Event Staffing Company

    5.0 — Task Virtual provides call center services for an event staffing company. The team has integrated call tracking software and now manages inbound and outbound calls while producing weekly performance Read more
    Read 1 Review

    View projects from:

    United States (7) Canada (3) Australia (1) Germany (1)

    This provider is fluent in 7 languages:

    • English
    • Spanish
    • French
    • Bengali
    • Hindi
    • Panjabi
    • Sindhi

    This provider is available in 7 time zones:

    • India Standard Time (IST)
    • Central European Time (CET)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Australia Central Time (ACT)
    • Australia Eastern Time (AET)
    • Mountain Standard Time (MST)

    Dubai, United Arab Emirates

    Al Ain - Dubai Road
    Dubai, United Arab Emirates 00000

    1

    3472846666

    See All Locations (7)
    View Profile Visit Website
  • LiveAdmins Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    250 - 999
    Dubai, United Arab Emirates

    Services provided

    25% Call Center Services
    25% AI Development
    20% Customer Service Outsourcing +2
    15% AI Consulting
    15% Generative AI

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    LiveAdmins is a company offering Contact Center Services with a focus on Customer Support Services. Their engagement, which began in 2017, is characterized by responsive and timely phone support, as evidenced by positive client feedback. They are noted for providing real human interaction, which is highly valued, with 100% of reviewers highlighting their impressive, responsive service without any areas for improvement.

    See all 1 projects
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the last six months, LiveAdmins has received positive feedback for their personalized chat services, particularly from Sun Valley Solar Solutions. Clients appreciate the responsiveness and accessibility of their team, emphasizing the importance of human interaction over AI-based solutions. Notably, the client highlighted LiveAdmins' timely delivery and effective communication. Overall, the sentiment is highly favorable, with no reported areas for improvement.
    Read 1 Recent Review

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.
    Read All Reviews

    Dubai, United Arab Emirates

    G-14, Dubai Gate 1, Cluster Q
    Dubai, United Arab Emirates

    10 - 15

    +971 4 423 2624

    See All Locations (2)
    View Profile

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  • Sybrid Private Limited Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Dubai, United Arab Emirates

    Services provided

    15% Call Center Services
    15% IT Managed Services
    10% Branding +13
    5% AI Agents
    5% AI Development
    5% API Development
    5% Business Consulting
    5% Cybersecurity
    5% Digital Asset Management
    5% Ecommerce Marketing
    5% Pay Per Click
    5% Social Media Marketing
    5% UX/UI Design
    5% Web Development
    3% Content Marketing
    2% Search Engine Optimization

    Focus Areas

    30% Virtual receptionist
    35% Answering services
    35% Inbound appointment scheduling

    Sybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.

    See all 1 projects

    Industry Experience

    Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.

    Read All Reviews

    Select Industry to see insights

    eCommerce

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.
    Read All Reviews

    Dubai, United Arab Emirates

    The Bridge Building, The Bridge Sports City, Dubai, UAE
    Dubai, United Arab Emirates

    10 - 15

    See All Locations (9)
    View Profile
  • IBT: No. 1 BPO Company in Middle East Logotype

    4.0 1 review
    $50,000+
    Undisclosed
    1,000 - 9,999
    Dubai, United Arab Emirates

    Services provided

    30% Call Center Services
    20% Customer Service Outsourcing
    20% IT Managed Services +5
    10% Back Office Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    5% Staffing
    3% HR Outsourcing
    2% Recruiting

    Focus Areas

    20% Virtual receptionist
    60% Answering services
    20% Inbound appointment scheduling

    IBT: No. 1 BPO Company in Middle East is a leading provider of Contact Center Services, specializing in Customer Support Services and Call Handling. Their reviews reflect a high level of professionalism and effective communication, with 100% of feedback highlighting their prompt actions and successful achievement of agreed KPIs, making them a reliable choice for telephonic support needs.

    See all 1 projects
    0 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Eyecare Hospital

    4.0 — IBT: No. 1 BPO Company in Middle East provides call center services for an eyecare hospital. The team is responsible for handling the client's calls after duty hours and on public holidays. Read more
    Read 1 Review

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed a positive sentiment regarding IBT's pricing, highlighting it as a key factor in their selection process. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost' provided. Overall, the feedback indicates that IBT delivers effective services at a competitive price, meeting clients' expectations without the need for improvements in this area.
    Read All Reviews

    Dubai, United Arab Emirates

    1901 - 1908, Al Shafar Tower 1, Tecom
    Dubai, United Arab Emirates 124372

    1001 - 2000

    +97142468888

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  • Abacus Outsourcing Logotype

    Not yet reviewed

    $250,000+
    < $25 / hr
    1,000 - 9,999
    Lahore, Pakistan

    Services provided

    35% Call Center Services
    15% Business Consulting
    15% Sales Outsourcing +6
    10% Financial Consulting
    5% Custom Software Development
    5% Enterprise App Modernization
    5% HR Outsourcing
    5% IT Staff Augmentation
    5% Other IT Consulting and SI

    Focus Areas

    25% Virtual receptionist
    40% Inbound appointment scheduling
    35% Answering services

    Abacus Outsourcing is a call center company. Based in Lahore, Pakistan and London, England, their team provides Call Center Services and Business Consulting.

    Read more

    More responsive than most other service providers

    Abacus Outsourcing is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    Dubai, United Arab Emirates

    Sheikh Zayed Road
    Dubai, United Arab Emirates 417624

    50 - 75

    +971 4 446 1890

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  • Globalex Enviro LLC Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    10 - 49
    Dubai, United Arab Emirates

    Services provided

    100% Call Center Services

    Focus Areas

    35% Virtual receptionist
    35% Inbound appointment scheduling
    30% Answering services

    Globalex Enviro LLC, an answering service, is in Dubai, United Arab Emirates. The team offers Call Center Services.

    Read more

    Dubai, United Arab Emirates

    Office# 321 GlobaleX Freight LLC, Al Fahad Bldg 4, Damascus St., Industrial 2 Al Qusais, Dubai
    Dubai, United Arab Emirates 0000

    6 - 9

    00971-55-9286666

    See All Locations (1)
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  • Voxtron Middle East Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    50 - 249
    Dubai, United Arab Emirates

    Services provided

    10% Call Center Services
    20% CRM Consulting and SI
    20% Custom Software Development +4
    20% ERP Consulting and SI
    10% AI Development
    10% Back Office Outsourcing
    10% Customer Service Outsourcing

    Focus Areas

    50% Virtual receptionist
    25% Answering services
    25% Inbound appointment scheduling

    Voxtron Middle East is a software development company. Based in Dubai, United Arab Emirates and Koratty, India, their team provides Custom Software Development and CRM consulting and SI.

    Read more

    Dubai, United Arab Emirates

    PO Box, 234162, M103 RAK Building, Street 12 A, Al Qusais 2, Dubai, UAE
    Dubai, United Arab Emirates 234162

    151 - 200

    04-2930000

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  • Oncall Call Center Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Dubai, United Arab Emirates

    Services provided

    100% Call Center Services

    Focus Areas

    40% Virtual receptionist
    40% Answering services
    20% Inbound appointment scheduling

    Oncall Call Center Services is an answering service. Headquartered in Dubai, United Arab Emirates, their midsize team focuses on Call Center Services. The firm was established in 2020.

    Read more

    Dubai, United Arab Emirates

    1806, Metropolis Tower, Burj Khalifa Street, Business Bay, P.O.Box 65732
    Dubai, United Arab Emirates

    301 - 400

    +971 4 378 2000

    See All Locations (1)
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  • AD Ventura Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    دبي, United Arab Emirates

    Services provided

    30% Call Center Services
    40% Email Marketing
    30% Web Development

    Focus Areas

    100% Virtual receptionist

    Email Marketing company AD Ventura was founded in 2014. The agency provides Email Marketing and Web Development, and is small.

    Read more

    دبي, United Arab Emirates

    DownTown Dubai, Al Saaha Offices, 487177
    دبي, United Arab Emirates

    2 - 5

    +971-4-8189643

    See All Locations (1)
    View Profile
  • BPO Wizard Pvt Ltd Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    50 - 249
    Dubai, United Arab Emirates

    Services provided

    10% Call Center Services
    30% Recruitment Process Outsourcing
    15% Back Office Outsourcing +4
    15% Recruiting
    15% Staffing
    10% Email Marketing
    5% Talent Representation

    Focus Areas

    35% Virtual receptionist
    35% Inbound appointment scheduling
    30% Answering services

    BPO Wizard Pvt Ltd is a Recruitment Process Outsourcing company. They offer Recruitment Process Outsourcing and Back Office Outsourcing and were launched in 2019.

    Read more

    Dubai, United Arab Emirates

    6a Marasi Drive
    Dubai, United Arab Emirates 0000

    10 - 15

    +971 58 124 7816

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  • Virtuzone Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Dubai, United Arab Emirates

    Services provided

    20% Call Center Services
    20% Accounting
    20% Banking Law +2
    20% Corporate Law
    20% Tax Law

    Focus Areas

    100% Virtual receptionist

    Call center Virtuzone is in Dubai, United Arab Emirates. Their services include Call Center Services and Accounting.

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    Dubai, United Arab Emirates

    Al Saaha Office B, 404, Souk Al Bahar Burj Khalifa District
    Dubai, United Arab Emirates

    76 - 100

    +971 4 457 8200

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  • Dubai Data Entry Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    10 - 49
    Dubai, United Arab Emirates

    Services provided

    10% Call Center Services
    20% Back Office Outsourcing
    10% Business Consulting +6
    10% Content Writing Services
    10% Customer Service Outsourcing
    10% Document Digitization & Management
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% Staffing

    Focus Areas

    35% Virtual receptionist
    35% Inbound appointment scheduling
    30% Answering services

    Dubai Data Entry is a Back Office Outsourcing company. Located in Dubai, United Arab Emirates, their small team offers Back Office Outsourcing and Business Consulting. The agency was launched in

    Read more

    Dubai, United Arab Emirates

    Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba Dubai, UAE
    Dubai, United Arab Emirates 9305

    41 - 49

    +9710524067887

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  • Insights Middle East Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Dubai, United Arab Emirates

    Services provided

    70% Call Center Services
    30% Customer Service Outsourcing

    Focus Areas

    30% Virtual receptionist
    40% Answering services
    30% Inbound appointment scheduling

    Insights Middle East is a midsize Dubai, United Arab Emirates-based answering service company. Their services include Call Center Services and Customer Service Outsourcing.

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    Dubai, United Arab Emirates

    1 Sheikh Zayed Rd - Trade Centre - Trade Centre 1
    Dubai, United Arab Emirates

    50 - 75

    +971 4 332 9211

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  • Baden BPO & Software LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Dubai, United Arab Emirates

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Content Marketing +2
    20% Logo
    20% Web Design

    Focus Areas

    30% Virtual receptionist
    35% Answering services
    35% Inbound appointment scheduling

    Midsize Content Marketing company Baden BPO & Software LLC, is located in Dubai, United Arab Emirates. The team provides Content Marketing and Web Design.

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    Dubai, United Arab Emirates

    Rolex Tower, 28th Floor
    Dubai, United Arab Emirates

    41 - 49

    +971 4 268 7210

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  • City Services Consultancy Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Dubai, United Arab Emirates

    Services provided

    35% Call Center Services
    35% Sales Outsourcing
    30% Customer Service Outsourcing

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    Telephone answering service City Services Consultancy provides Call Center Services and Sales Outsourcing. They were founded in 2006.

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    Dubai, United Arab Emirates

    Al Masraf Tower,Suite 1906, Baniyas Street, Deira P.O Box 89035
    Dubai, United Arab Emirates

    101 - 150

    971.4227.7444

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  • Contactopia Logotype

    5.0 4 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Sharjah, United Arab Emirates

    Services provided

    90% Call Center Services
    5% Email Marketing
    5% Social Media Marketing

    Focus Areas

    10% Virtual receptionist
    90% Inbound appointment scheduling

    Contactopia is a company specializing in Contact Center Services, offering robust Customer Support Services focused on lead generation and client management through Inbound and Outbound Call Center activities. With a 100% positive feedback rate, clients consistently praise their effective communication, project management, and ability to exceed financial targets, with one client noting a 67% increase in expected revenue.

    See all 4 projects
    2 of 2 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for IT Solutions Company

    5.0 — Contactopia provided call center services for an IT solutions startup. The team conducted cold calls to help the client generate leads. The goal was to acquire five new clients monthly. Read more
    Read 2 Reviews

    Industry Experience

    Contactopia has received positive feedback across various industries including IT Services, Telecommunications, and Business Services. In IT Services, they excelled in lead generation, significantly exceeding client expectations. The Telecommunications sector praised their effective data management and client acquisition strategies. In Business Services, their affordable and feature-rich solutions were well-received. Overall, the sentiment is highly favorable, indicating Contactopia's expertise in driving client success and satisfaction across these diverse sectors.

    Read All Reviews

    Select Industry to see insights

    IT Services Telecommunications Business services

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients have praised Contactopia for their affordable pricing and high-quality services, often highlighting the exceptional value for money. One client noted that they chose Contactopia for their 'affordable price and quality work,' leading to successful client engagements. Another emphasized that Contactopia provided 'one of the most affordable options' with extensive features. Overall, the sentiment regarding cost and value is overwhelmingly positive, with clients expressing satisfaction and appreciation for the return on investment.
    Read All Reviews

    View projects from:

    Bangladesh (1) Kazakhstan (1) Wales (1)
    View Profile
  • Austria Business Center Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Dubai, United Arab Emirates

    Services provided

    30% Call Center Services
    30% Back Office Outsourcing
    30% IT Managed Services +1
    10% Translation

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Headquartered in Dubai, United Arab Emirates, Austria Business Center is a small IT managed services company. Their services include IT managed services and Call Center Services.

    Read more

    Dubai, United Arab Emirates

    6th Floor,Concord Tower,AL Safouh Road Makani: 40R CN 14064 77044
    Dubai, United Arab Emirates

    41 - 49

    +971 4 454 9700

    See All Locations (1)
    View Profile
  • Calltronics Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Dubai, United Arab Emirates

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% IT Managed Services +2
    20% IT Staff Augmentation
    20% Sales Outsourcing

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    Calltronics, an IT managed services company, is based in Dubai, United Arab Emirates. They provide IT managed services and IT staff augmentation.

    Read more

    Dubai, United Arab Emirates

    Office No. 402, Al Tawhidi Building 2, Al Mankhool Road, Bur Dubai, P.O.Box 119878
    Dubai, United Arab Emirates

    76 - 100

    +971.4373.4055

    See All Locations (1)
    View Profile
  • My PA Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Dubai, United Arab Emirates

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Content Writing Services +2
    20% Event Management
    20% Transcription

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    My PA, an answering service, specializes in Call Center Services and Back Office Outsourcing. The firm is in Dubai, United Arab Emirates.

    Read more

    Dubai, United Arab Emirates

    Empire Heights Building, Tower B | Level P3, Business Bay
    Dubai, United Arab Emirates

    6 - 9

    +971 4 446 2029

    See All Locations (1)
    View Profile

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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

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Ability to deliver
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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Appointment Setter Online
2 LiveAdmins
3 Sybrid Private Limited
4 IBT: No. 1 BPO Company in Middle East

List of the Top 4 Dubai Virtual Receptionist Companies

  1. Appointment Setter Online Logotype

    Appointment Setter Online

    $1,000+
    Undisclosed
    1,000 - 9,999
    Dubai, United Arab Emirates

    Ability to deliver

    36.2/40.0
    20/20 Reviews
    10/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    20% Call Center Services
    10% Virtual receptionist
    80% Other
    View Profile Visit Website
  2. LiveAdmins Logotype

    LiveAdmins

    Undisclosed
    Undisclosed
    250 - 999
    Dubai, United Arab Emirates

    Ability to deliver

    27.4/40.0
    16.6/20 Reviews
    5.1/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    25% Call Center Services
    35% Virtual receptionist
    75% Other
    View Profile Visit Website
  3. Sybrid Private Limited Logotype

    Sybrid Private Limited

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Dubai, United Arab Emirates

    Ability to deliver

    20.7/40.0
    14.8/20 Reviews
    0/10 Clients & Experience
    5.9/10 Market Presence

    Service focus

    15% Call Center Services
    30% Virtual receptionist
    85% Other
    View Profile Visit Website
  4. IBT: No. 1 BPO Company in Middle East Logotype

    IBT: No. 1 BPO Company in Middle East

    $50,000+
    Undisclosed
    1,000 - 9,999
    Dubai, United Arab Emirates

    Ability to deliver

    18.5/40.0
    13.2/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    30% Call Center Services
    20% Virtual receptionist
    70% Other
    View Profile Visit Website
  5. Abacus Outsourcing Logotype

    Abacus Outsourcing

    $250,000+
    < $25 / hr
    1,000 - 9,999
    Lahore, Pakistan

    Ability to deliver

    7.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.6/10 Market Presence

    Service focus

    35% Call Center Services
    25% Virtual receptionist
    65% Other
    View Profile Visit Website
  6. Globalex Enviro LLC Logotype

    Globalex Enviro LLC

    $1,000+
    $50 - $99 / hr
    10 - 49
    Dubai, United Arab Emirates

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0.6/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    100% Call Center Services
    35% Virtual receptionist
    View Profile Visit Website
  7. Task Virtual Logotype

    Task Virtual

    $1,000+
    < $25 / hr
    50 - 249
    Dubai, United Arab Emirates

    Ability to deliver

    27.6/40.0
    17/20 Reviews
    2.2/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    10% Call Center Services
    25% Virtual receptionist
    90% Other
    View Profile Visit Website
  8. Voxtron Middle East Logotype

    Voxtron Middle East

    $5,000+
    $25 - $49 / hr
    50 - 249
    Dubai, United Arab Emirates

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    10% Call Center Services
    50% Virtual receptionist
    90% Other
    View Profile Visit Website
  9. Oncall Call Center Services Logotype

    Oncall Call Center Services

    Undisclosed
    Undisclosed
    250 - 999
    Dubai, United Arab Emirates

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    40% Virtual receptionist
    View Profile Visit Website
  10. AD Ventura Logotype

    AD Ventura

    Undisclosed
    Undisclosed
    2 - 9
    دبي, United Arab Emirates

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Call Center Services
    100% Virtual receptionist
    70% Other
    View Profile Visit Website
  11. BPO Wizard Pvt Ltd Logotype

    BPO Wizard Pvt Ltd

    $1,000+
    Undisclosed
    50 - 249
    Dubai, United Arab Emirates

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    10% Call Center Services
    35% Virtual receptionist
    90% Other
    View Profile Visit Website
  12. Virtuzone Logotype

    Virtuzone

    Undisclosed
    Undisclosed
    50 - 249
    Dubai, United Arab Emirates

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    100% Virtual receptionist
    80% Other
    View Profile Visit Website
  13. Dubai Data Entry Logotype

    Dubai Data Entry

    Undisclosed
    < $25 / hr
    10 - 49
    Dubai, United Arab Emirates

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    10% Call Center Services
    35% Virtual receptionist
    90% Other
    View Profile Visit Website
  14. Insights Middle East Logotype

    Insights Middle East

    Undisclosed
    Undisclosed
    50 - 249
    Dubai, United Arab Emirates

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    70% Call Center Services
    30% Virtual receptionist
    30% Other
    View Profile Visit Website
  15. Baden BPO & Software LLC Logotype

    Baden BPO & Software LLC

    Undisclosed
    Undisclosed
    250 - 999
    Dubai, United Arab Emirates

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    30% Virtual receptionist
    80% Other
    View Profile Visit Website
  16. City Services Consultancy Logotype

    City Services Consultancy

    Undisclosed
    Undisclosed
    50 - 249
    Dubai, United Arab Emirates

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    35% Call Center Services
    35% Virtual receptionist
    65% Other
    View Profile Visit Website
  17. Contactopia Logotype

    Contactopia

    Undisclosed
    Undisclosed
    10 - 49
    Sharjah, United Arab Emirates

    Ability to deliver

    28.8/40.0
    16.2/20 Reviews
    7.7/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    90% Call Center Services
    10% Virtual receptionist
    10% Other
    View Profile Visit Website
  18. Austria Business Center Logotype

    Austria Business Center

    Undisclosed
    Undisclosed
    10 - 49
    Dubai, United Arab Emirates

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Call Center Services
    50% Virtual receptionist
    70% Other
    View Profile Visit Website
  19. Calltronics Logotype

    Calltronics

    Undisclosed
    Undisclosed
    50 - 249
    Dubai, United Arab Emirates

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    35% Virtual receptionist
    80% Other
    View Profile Visit Website

Latest Virtual Receptionist Articles

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How to Build a Budget for Call Center Services [With Template]

Updated December 3, 2025
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center, Budget Template
Guide to Call Center Outsourcing cover image

Guide to Call Center Outsourcing

Updated December 18, 2024
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center, Outsourcing
How To Hire a Call Center in 4 Steps cover image

How To Hire a Call Center in 4 Steps

Updated December 18, 2024
Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center, Outsourcing

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Specialties

Virtual Receptionist Telemarketing Appointment Setting Sales Outsourcing Answering Services Lead Generation Order Processing Third Party Verification Inbound Appointment Setting
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