Top BPO Companies in Singapore
65 Companies
List of the Top Singapore BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves SingaporeServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
Reviews mention Helpful
The overall sentiment towards Connext Global Solutions is positive, with clients appreciating their proactive approach and integrity. One CEO highlighted the effective communication and the ability to quickly scale resources, noting that Connext mobilized equipment during the pandemic to ensure uninterrupted service. Clients expressed satisfaction with the partnership, emphasizing the substantial impact on their operational efficiency and growth, though they also suggested an expansion into new geographic areas for talent recruitment.-
Staff Augmentation for Accounting Management Firm
5.0 Dec 17, 2021Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.
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Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves SingaporeServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
Reviews mention Reliable
Clients consistently express high satisfaction with Select VoiceCom's reliability. One client highlighted their exceptional project management, noting they 'always deliver on time and exceed our expectations.' Another emphasized their commitment, stating that the team goes 'above and beyond' in various aspects, including recruitment and training. Overall, the sentiment surrounding reliability is overwhelmingly positive, with no reported areas for improvement, showcasing their steadfast support even during challenging times.-
Back Office & Sales Outsourcing for Photography Studio
5.0 Feb 7, 2025SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, client feedback for Select VoiceCom has been overwhelmingly positive. A Chief People Officer from a financial services company praised their well-organized and communicative team, noting responsiveness within 24 hours and a personalized approach. Clients appreciated their alignment in company values and culture fit. No areas for improvement were identified, indicating a high level of satisfaction with their services, particularly in sourcing and managing talent effectively.Was this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves SingaporeServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Hard working
Clients consistently commend Hugo for their hard work and dedication. One client highlighted their 'unwavering commitment to on-time deliveries' and noted that Hugo's team 'went above and beyond expectations.' Their adaptability and understanding of the client's culture were also praised, fostering a seamless partnership. Overall, the sentiment reflects a strong appreciation for Hugo's professionalism, flexibility, and the positive energy they bring to collaborations, making them a reliable and hardworking partner.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$250,000+Undisclosed50 - 249Singapore
Services provided
80% Document Digitization & Management20% AI DevelopmentMediaGuru is a Document Digitization & Management company. The firm is located in Noida, India and Noida, India. Their services include Document Digitization & Management and Artificial
Read moreSee All Locations (5)Singapore
300 Tampines Avenue 5
Singapore 52965310 - 15
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UndisclosedUndisclosed2 - 9Singapore, Singapore
Services provided
30% Cybersecurity30% IT Managed Services30% IT Strategy Consulting +1 service10% Call Center ServicesSmall IT managed services company Ascendant Technologies, is headquartered in Singapore, Singapore. The team specializes in IT managed services and Cybersecurity.
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UndisclosedUndisclosed2 - 9Singapura, Singapore
Services provided
30% Cybersecurity30% IT Managed Services30% IT Strategy Consulting +1 service10% Call Center ServicesINovuus Technologies is a small IT managed services company launched in 2000. Their services include IT managed services and Cybersecurity.
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UndisclosedUndisclosed10 - 49Singapore, Singapore
Services provided
40% IT Managed Services20% Back Office Outsourcing20% Cloud Consulting & SI +1 service20% CybersecurityApixel IT Support is an IT managed services company in Singapore, Singapore. They offer IT managed services and Back Office Outsourcing and were launched in 2004.
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UndisclosedUndisclosed10 - 49Singapore, Singapore
Services provided
40% IT Strategy Consulting20% Back Office Outsourcing20% HR Consulting +1 service20% Web DevelopmentIT strategy consulting company JAS Consultants offers IT strategy consulting and Back Office Outsourcing. They are based in Singapore, Singapore.
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UndisclosedUndisclosed10 - 49Singapore, Singapore
Services provided
50% Translation30% Transcription20% Back Office OutsourcingSynphonics Pte Ltd is a Translation company. Their small team of employees is based in Singapore, Singapore. Their team specializes in Translation and Transcription.
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UndisclosedUndisclosed10 - 49Singapore, Singapore
Services provided
30% Cloud Consulting & SI30% IT Managed Services20% Back Office Outsourcing +1 service20% CybersecurityHeadquartered in Singapore, Singapore, Entrust Network is a cloud consulting & SI company. Established in 2007, the team focuses on cloud consulting & SI and IT managed services.
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UndisclosedUndisclosed2 - 9Singapore
Services provided
20% Ecommerce Marketing20% Sales Outsourcing20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DesignReed Tan Digital - Web Design, Lead Generation, Search Engine Optimisation is a Singapore-based social media marketing agency. They provide Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Singapore, Singapore
Services provided
20% Branding20% Content Marketing20% Marketing Strategy +2 services20% Sales Outsourcing20% Social Media MarketingLocated in Singapore, Singapore, PS & CO is a small branding agency. The team provides Branding and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Singapore, Singapore
Services provided
20% Pay Per Click20% Sales Outsourcing20% Search Engine Optimization +2 services20% Web Design20% Web DevelopmentStitch Interactive Pte. Ltd. Is a SEO services firm. The small Singapore, Singapore-based team specializes in Search Engine Optimization and Pay Per Click. The agency was established in 2019.
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$100,000+Undisclosed10 - 49Singapore, Singapore
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing20% Back Office Outsourcing +2 services10% Pay Per Click10% Search Engine OptimizationSee all 2 projectsSwivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.
Reviews mention High-quality work
Clients have consistently praised Swivelt for delivering high-quality work, noting impressive outcomes such as increased brand awareness and effective CRM solutions. One client highlighted their 'awesome' results within just 15 days, while another commended the software developed for its ability to simplify the sales process. The overall sentiment reflects satisfaction with Swivelt's expertise, accuracy, and creativity, with no reported areas for improvement.-
B2B Marketing for IT Software
5.0 Oct 28, 2020Over 20 Years of experience, Quality of the work, and very friendly people.
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Salesforce Implementation for IT Company
5.0 Mar 20, 2020They made great software that makes the sales team's lives easier.
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Industry Experience
Swivelt has demonstrated strong capabilities in the Software and Information Technology industries, with notable success in B2B marketing and CRM tool development. Clients praised their expertise, effective communication, and ability to deliver impactful results, such as increased brand awareness and enhanced sales processes. Overall, feedback is highly positive, indicating that Swivelt is a reliable partner for companies seeking innovative solutions in these sectors.
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Software Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Swivelt for delivering excellent value for money, noting their impactful results in a short timeframe. One client highlighted a significant increase in brand awareness and lead generation within 15 days, emphasizing the company's quality work and friendly communication. Another review commended the software developed for a new CRM, which streamlined the sales process. Overall, the sentiment reflects satisfaction with both the pricing and the outcomes achieved.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Singapore, Singapore
Services provided
100% Back Office OutsourcingLarge Back Office Outsourcing company UnitedLex, is based in Overland Park, Kansas and New York, New York. The team focuses on Back Office Outsourcing.
Read moreSee All Locations (10)Singapore, Singapore
JTC Summit 8 Jurong Town Hall Road #24-03
Singapore, Singapore 6094342 - 5
65.6818.0961
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$5,000+Undisclosed10,000+Singapore, Singapore
Services provided
35% Custom Software Development25% Back Office Outsourcing20% Call Center Services +2 services15% Generative AI5% Robotics Process AutomationEClerx is a large custom software development firm founded in 2000. Their team offers Custom Software Development and Back Office Outsourcing.
Read moreSee All Locations (12)Singapore, Singapore
152 Beach Road, #14-05/06 Gateway
Singapore, Singapore 18972141 - 49
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$250,000+Undisclosed10,000+Singapore
Services provided
10% AI Development10% Application Testing10% Blockchain +7 services10% Branding10% Call Center Services10% Custom Software Development10% Customer Service Outsourcing10% Generative AI10% IT Managed Services10% Mobile App DevelopmentFounded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.
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UndisclosedUndisclosed10,000+Singapore, Singapore
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Singapore, Singapore
Webhelp Singapore Pte. Ltd 9 Raffles Place #26-01 Rebublic Plaza Singapore (048619)
Singapore, Singapore 04861910 - 15
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We evaluate service providers using a structured methodology that combines:
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- Market presence
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 8 Singapore BPO Services
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UndisclosedUndisclosed1,000 - 9,999Singapore, Singapore
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr10 - 49Singapore, Singapore
Ability to deliver
26.1/40.016.2/20 Reviews5.9/10 Clients & Experience4/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$50,000+Undisclosed10 - 49Singapore, Singapore
Ability to deliver
26.5/40.016.4/20 Reviews5.5/10 Clients & Experience4.7/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+$50 - $99 / hr50 - 249Singapore, Singapore
Ability to deliver
20.6/40.016.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+$100 - $149 / hr10 - 49Singapore, Singapore
Ability to deliver
30.2/40.016.2/20 Reviews6/10 Clients & Experience8.1/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+< $25 / hr10 - 49Singapore, Singapore
Ability to deliver
28.6/40.016.6/20 Reviews8/10 Clients & Experience4/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
UndisclosedUndisclosed50 - 249Singapore
Ability to deliver
21.9/40.016.2/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$100,000+Undisclosed250 - 999Singapore, Singapore
Ability to deliver
5.9/40.00/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Singapore
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49Singapore, Singapore
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed1,000 - 9,999Singapore, Singapore
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$5,000+Undisclosed10 - 49Singapore
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed50 - 249Singapore, Singapore
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed10 - 49Singapore, Singapore
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Singapore, Singapore
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed10 - 49Singapore
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+$300+ / hr10 - 49Singapore, Singapore
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+$25 - $49 / hr2 - 9Singapore
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Singapore, Singapore
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$5,000+Undisclosed10 - 49Singapore
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$100,000+Undisclosed10,000+Singapore, Singapore
Ability to deliver
29.4/40.015.8/20 Reviews4.5/10 Clients & Experience9.1/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed250 - 999Singapore, Singapore
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+$50 - $99 / hr50 - 249Singapore
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Back Office Outsourcing75% Other
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