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Top Call Center Services & Voice Services in Qatar

Ratings Updated: March 25, 2025

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6 Companies

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6 Companies

Country: Qatar

List of the Top Qatar Call Center Companies & Voice Services

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What are Featured Providers?
Martal Group

4.8 96 reviews
Premier Verified

$1,000+

$25 - $49 / hr

250 - 999

Serves Qatar

Services provided

10% Call Center Services

75% Sales Outsourcing

15% Email Marketing

Martal Group is a lead generation and sales engagement company known for their multi-channel approach, including email, phone, and LinkedIn outreach. Reviews reflect a mixed yet predominantly positive perception, with 71% of feedback highlighting effective lead generation and consistent communication. They impress clients with their adaptability and strategic input, though some reviews mention areas for improvement in empathy and industry-specific understanding.

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Reviews mention Hard working

Clients consistently praise Martal Group for their hard work and dedication. For instance, one client noted their innovative approach and commitment to refining strategies, stating they are 'very hardworking and innovative.' Another highlighted their ability to quickly grasp complex business needs, reflecting their strong commitment to client success. Overall, the sentiment surrounding Martal Group's work ethic is overwhelmingly positive, with multiple clients emphasizing their diligence and effectiveness in project execution.

Lead Gen & Sales Engagement for Crowdsourcing Company

5.0 Oct 16, 2023

Martal Group has also offered a high degree of consistency. They’re very hardworking and innovative, so they always tell us what has changed, what they’re doing differently, and what new approaches they’re trying. For example, they observe our competitors to see what they’re doing and what results they’re getting.

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Staff Augmentation & Advertising for Marketing Tech Platform

5.0 May 20, 2022

They are a hard-working team that acts as an extension of our own in-house efforts.

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Lead Generation for Health Data Firm

5.0 Jun 18, 2020

The team performed and communicated very well with us and the customers. Martal Group understood exactly what we were trying to accomplish, and they worked hard to help us get there.

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7 of 12 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Consulting Co

5.0 — Martal Group provided call center services for a consulting company. The team called target organizations to secure meetings for the client’s field salesforce in an effort to generate leads. Read more

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Australia (1)

Armenia (1)

Brazil (1)

Canada (18)

Taiwan (1)

Denmark (1)

Finland (1)

France (1)

Germany (4)

India (3)

Israel (7)

Pakistan (1)

Romania (1)

Russia (3)

Ukraine (1)

United States (45)

England (1)

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Helpware

4.8 45 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Qatar

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a provider of comprehensive Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Customer Care Services. The reviews reflect a strong client satisfaction rate, highlighting Helpware's adaptability, professionalism, and seamless integration with client teams. Approximately 90% of feedback emphasizes impressive scalability and proactive management, with no significant areas for improvement mentioned.

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Reviews mention Hard working

Clients consistently commend Helpware for their hard-working nature, highlighting the dedication of their agents and leadership. One client noted the responsiveness and readiness of the team to assist in various situations, emphasizing their commitment to meeting client needs. The first agent hired demonstrated significant ownership of tasks, contributing to a seamless workflow. Overall, the sentiment reflects a strong appreciation for Helpware's diligent efforts and effective collaboration.

Customer Support for Custom Meal Service Provider

5.0 Feb 4, 2022

Their friendless and composure regardless of what situation we were dealing with was always very welcome. From the agents to the leadership, everyone was always so ready and willing to help. The team's general responsiveness is yet another reason to be appreciative to be working with Helpware. The leadership and the agents all took their responsibilities very seriously and I really appreciate how hard they work to ensure our needs are met.

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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner

5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more

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Canada (1)

Georgia (1)

New Zealand (1)

United States (39)

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Hit Rate Solutions

4.7 13 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Serves Qatar

Services provided

45% Call Center Services

25% Back Office Outsourcing

15% Customer Service Outsourcing +1 service

15% Sales Outsourcing

Hit Rate Solutions is a company specializing in Contact Center Services, offering a range of services including Inbound and Outbound Call Center, Customer Support, and Telemarketing Services. Reviews reveal a strong emphasis on professionalism, with 100% of reviewers highlighting timely delivery and effective communication. Clients commend the company for its excellent value for cost, with many praising their responsiveness and ability to tailor services to specific needs.

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Reviews mention Professional

Hit Rate Solutions has received positive feedback regarding their professionalism from multiple clients. One client noted their 'impressive professionalism, attention to detail, and dedication to achieving project objectives.' Another client highlighted their 'very professional' approach, emphasizing that they stood out among offshore companies. Overall, the sentiment reflects a strong appreciation for their effective communication, timely delivery, and commitment to high-quality service.

Telemarketing Campaign for Real Estate Company

5.0 Feb 26, 2024

In summary, the company's project management approach was characterized by effective planning, timely delivery, and responsive communication. Their commitment to meeting my needs and addressing challenges in a proactive manner contributed to the overall success of the telemarketing campaign. I was impressed by their professionalism, attention to detail, and dedication to achieving project objectives.

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Market Research Survey for Independent Consultant

5.0 Feb 11, 2018

The communication was great, and so was the workflow. They were very professional. There’s a lot of bad information about dealing with offshore companies, but they were an exception.

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5 of 9 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Market Research Survey for Independent Consultant

5.0 — Outsourced resources from Hit Rate used telephone calls, emails, and texts to conduct data collection for marketing research. Read more

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Canada (1)

United States (9)

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BPO+

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Doha, Qatar

Services provided

55% Call Center Services

13% HR Outsourcing

12% Recruiting +2 services

10% Customer Service Outsourcing

10% Sales Outsourcing

BPO+ is a telephone answering service. The team focuses on Call Center Services and HR Outsourcing, and the agency is in Doha, Qatar and Muscat, Oman.
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Grudva LLC

Not yet reviewed

$5,000+

Undisclosed

2 - 9

Doha, Qatar

Services provided

20% Business Consulting

20% Content Marketing

15% Branding +4 services

15% Sales Outsourcing

15% Social Media Marketing

10% Marketing Strategy

5% Search Engine Optimization

Grudva LLC is a Doha, Qatar-based Content Marketing company. Their services include Content Marketing and Business Consulting.
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Featured

What are Featured Providers?
Hugo

5.0 25 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Qatar

Services provided

10% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing +2 services

20% Data Annotation Services

10% Content Moderation Services

Hugo is a company specializing in Contact Center Services, offering comprehensive Customer Support Services, including inbound and outbound call handling. Clients consistently praise Hugo's adaptability and efficiency, with 100% of reviewers noting improved operational capabilities and customer engagement. Their expertise has led to significant business improvements, such as a 99.8% accuracy in order processing and enhanced customer support experiences.

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Reviews mention Professional

The reviews highlight a consistently positive sentiment regarding Hugo's professionalism. Clients commend their commitment to timely delivery, adaptability, and effective communication. One client noted Hugo's 'exceptional understanding' of company culture, enhancing collaboration. Another praised their approachable and responsive team, which fostered a productive atmosphere. Overall, feedback emphasizes Hugo's dedication to exceeding client expectations and delivering high-quality services, with no significant areas for improvement identified.

Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.

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3 of 3 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co

5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more

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France (1)

Kenya (3)

Netherlands (1)

United Arab Emirates (1)

United States (8)

England (1)

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Select VoiceCom

4.9 8 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Qatar

Services provided

25% Call Center Services

35% Customer Service Outsourcing

20% Sales Outsourcing +2 services

15% Back Office Outsourcing

5% Business Continuity Management

Select VoiceCom is a versatile provider of Call Center Services, specializing in Customer Support and Telemarketing. They consistently receive positive feedback, with customers noting their excellent project management and alignment with company values. Notably, 75% of reviewers praised their cultural fit and communication, and clients have seen improvements such as a 35% increase in customer satisfaction scores.

See all 8 projects
2 of 4 Call Center Services reviews are 5 stars

4 new reviews for Call Center Services in past 6 months

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company

4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more

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Australia (1)

United States (6)

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SureCall

4.8 11 reviews
Premier Verified

$5,000+

$50 - $99 / hr

250 - 999

Serves Qatar

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

SureCall is a comprehensive contact center service provider specializing in customer support services, inbound and outbound call handling, and telephonic support. Across their reviews, SureCall is praised for their exceptional project management skills, responsiveness, and flexibility, with over 80% of users highlighting their efficient communication and quick response times. Their ability to customize solutions to meet specific client needs is frequently noted as a key strength.

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Reviews mention Accessible

Client feedback highlights SureCall's accessibility as a key strength, noting their responsiveness and flexibility in support. One client emphasized their account lead's quick turnaround on urgent requests, stating, "She provides help within a quick turnaround time and communicates expectations clearly." Overall sentiment is highly positive, with clients appreciating SureCall's commitment to partnership and proactive communication, which fosters effective collaboration and timely resolution of issues.

BPO & Voice Services for National Hockey Organization

4.0 Nov 13, 2020

Our account lead has been terrific on that front as well, being available and flexible. Whenever we run into situations that require more immediate support, she provides help within a quick turnaround time and communicates expectations clearly.

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5 of 7 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for Advertising & Marketing Firm

5.0 — SureCall provides ongoing bilingual 24/7 customer phone and email support for an advertising and marketing firm. They've created training decks and tracked customer support data. Read more

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Canada (5)

United States (4)

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RSI NGD Group of Companies

5.0 1 review

$1,000+

Undisclosed

50 - 249

Doha, Qatar

Services provided

10% Call Center Services

10% Back Office Outsourcing

10% Business Consulting +8 services

10% Content Writing Services

10% Customer Service Outsourcing

10% Digital Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Web Design

5% HR Outsourcing

5% Staffing

RSI NGD Group of Companies is a customer service outsourcing firm renowned for enhancing customer experience operations. The company received overwhelmingly positive feedback, with 100% of reviewers praising their commitment to delivering unique, cost-effective solutions that exceeded expectations and increased customer satisfaction. Additionally, 100% of the feedback highlighted their exemplary project management and communication skills.

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Ksoft

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Doha, Qatar

Services provided

20% Call Center Services

20% Digital Strategy

20% Web Design +3 services

20% Web Development

10% IT Staff Augmentation

10% IT Strategy Consulting

Ksoft is a Doha, Qatar-based answering service. They offer Call Center Services and Digital Strategy.
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IBT: No. 1 BPO Company in Middle East

4.0 1 review

$50,000+

Undisclosed

1,000 - 9,999

Doha, Qatar

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +5 services

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

5% Staffing

3% HR Outsourcing

2% Recruiting

IBT: No. 1 BPO Company in Middle East is a leading provider of Contact Center Services, specializing in Customer Support Services and Call Handling. Their reviews reflect a high level of professionalism and effective communication, with 100% of feedback highlighting their prompt actions and successful achievement of agreed KPIs, making them a reliable choice for telephonic support needs.

See all 1 projects
0 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Eyecare Hospital

4.0 — IBT: No. 1 BPO Company in Middle East provides call center services for an eyecare hospital. The team is responsible for handling the client's calls after duty hours and on public holidays. Read more

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SDImktg

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Doha, Qatar

Services provided

20% Branding

20% Marketing Strategy

20% Sports Marketing +4 services

10% Accounting

10% Digital Strategy

10% Graphic Design

10% Sales Outsourcing

In Toronto, Canada and Doha, Qatar, SDImktg is a midsize branding firm. The team focuses on Branding and Marketing Strategy.
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top Qatar Call Center Companies & Voice Services

BPO+

$1,000+

< $25 / hr

250 - 999

Doha, Qatar

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

55% Call Center Services

10% Sales Outsourcing

35% Other

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Grudva LLC

$5,000+

Undisclosed

2 - 9

Doha, Qatar

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

15% Sales Outsourcing

85% Other

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RSI NGD Group of Companies

$1,000+

Undisclosed

50 - 249

Doha, Qatar

Ability to deliver

20.6/40.0

16.6/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

10% Call Center Services

10% Sales Outsourcing

80% Other

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Ksoft

Undisclosed

Undisclosed

10 - 49

Doha, Qatar

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Call Center Services

80% Other

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IBT: No. 1 BPO Company in Middle East

$50,000+

Undisclosed

1,000 - 9,999

Doha, Qatar

Ability to deliver

18.7/40.0

13.4/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

30% Call Center Services

70% Other

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SDImktg

Undisclosed

Undisclosed

250 - 999

Doha, Qatar

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

10% Sales Outsourcing

90% Other

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Top Call Center Services & Voice Services in Qatar

List of the Top Qatar Call Center Companies & Voice Services

Reviews mention Hard working

Lead Gen & Sales Engagement for Crowdsourcing Company

Staff Augmentation & Advertising for Marketing Tech Platform

Lead Generation for Health Data Firm

Call Center Services for Consulting Co

Reviews mention Hard working

Customer Support for Custom Meal Service Provider

Call Center Services for Digital Government Partner

Reviews mention Professional

Telemarketing Campaign for Real Estate Company

Market Research Survey for Independent Consultant

Market Research Survey for Independent Consultant

Reviews mention Professional

Call Center Services for Gaming Company

Back Office Outsourcing for E-Commerce Co

Call Center Services for Third-Party Management Company

Reviews mention Accessible

BPO & Voice Services for National Hockey Organization

Customer Support for Advertising & Marketing Firm

Call Center Services for Eyecare Hospital

Get closer to kicking off your next project today

List of the Top Qatar Call Center Companies & Voice Services

Latest Call Centers Articles

How to Build a Budget for Call Center Services [With Template]

Guide to Call Center Outsourcing

How To Hire a Call Center in 4 Steps

Similar Categories

Related Services

Specialties

Popular Locations