Top Outbound Call Centers in Portugal

Ratings Updated: May 7, 2026

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15 Companies

Country: Portugal

List of the Top Portugal Outbound Call Center Providers

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EverHelp

5.0 47 reviews

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Verified

$5,000+

< $25 / hr

1,000 - 9,999

Lisboa, Portugal

Services provided

65% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +1 service

5% Sales Outsourcing

EverHelp is a customer support outsourcing company specializing in multilingual support, real-time ticket handling, and process automation for diverse industries, including logistics, software, and hospitality. Across various reviews, clients praised EverHelp's ability to significantly reduce response times, increase customer satisfaction, and adapt flexibly to changing demands, with over 90% of reviews highlighting their structured project management and proactive problem-solving approach.

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Reviews mention Well-organized projects
Clients widely commend EverHelp for their well-organized project management, noting their professionalism and responsiveness. One client highlighted that EverHelp 'never missed reporting deadlines' and adapted seamlessly to unexpected challenges, ensuring clear communication throughout. Another emphasized their structured approach, stating, 'they established a very clear work plan that was easy to monitor.' Overall, the sentiment reflects a strong appreciation for EverHelp's ability to deliver timely results and maintain smooth collaboration.

Customer Service Outsourcing for Plant Lovers Community

5.0 Oct 13, 2023

Everything is on time, and their response and fit are perfect.
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Customer Service & Sales Outsourcing for Contact Center

5.0 May 13, 2025

We are very satisfied because the results have always been delivered on time, and they have been quite flexible, adapting on the go as our priorities changed. They always stayed organized and delivered results fast. Also, working with their team was a great experience — communication was always smooth, friendly, and easy.
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Back Office Outsourcing for Fitness Apparel Company

5.0 May 15, 2025

The EverHelp team was transparent and highly organized. They quickly adapted to any of our changes and always kept in touch.
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Customer Service Outsourcing for Meal Kit Delivery Service

5.0 Jun 19, 2025

We were largely satisfied by the way EverHelp handled our project. They were always organised and their Delivery manager always stayed in contact with us, ready to answer all of our questions. We did have to modify our initial deadlines a little bit, but at the end of the day we believe it only served more food for our business. We were mostly impressed by the level of organisation of their team. From the very start they have established a very clear work plan that was easy to monitor throughout our collaboration.
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Customer Service Outsourcing for Business Advisory Firm

5.0 Sep 4, 2025

Everhelp was very organized and responsive. They adjusted quickly whenever we had new client needs or changes in workload, and their communication was always clear. Reports came in regularly, and they kept us updated without us having to ask.
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4 of 4 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
In the past six months, client feedback on EverHelp has been overwhelmingly positive. Clients noted significant improvements in response times and overall support effectiveness, with one reporting a drop in response time from 12 hours to under 30 minutes. Their proactive approach to identifying and resolving inefficiencies was highlighted as a key strength. Some minor challenges were noted regarding initial clarifications on complex scenarios, but overall, clients praised their structured project management and adaptability to changing needs.
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Average Project Cost Breakdown

$10,000 to $49,000 (13) Less than $10,000 (5) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend EverHelp for their competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and highlighted their 'good value for cost.' Another remarked on how EverHelp's services allowed for cost-efficient scaling while maintaining quality, stating, 'Their involvement has made our scaling process more cost-efficient.' Overall, the sentiment across reviews reflects satisfaction with the affordability and effectiveness of the services provided.
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Lisboa, Portugal

Avenida Duque de Loulé 110
Lisboa, Portugal 1050-093
101 - 150

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Enshored

4.8 11 reviews
Verified

$50,000+

< $25 / hr

1,000 - 9,999

Lisboa, Portugal

Services provided

30% Content Moderation Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +5 services

10% Call Center Services

5% Data Annotation Services

5% PEO/Employee Leasing

5% Sales Outsourcing

5% Social Media Marketing

Enshored is a business process outsourcing company that specializes in customer service, back-office support, and data management. Their reviews highlight a 90% success rate in achieving SLAs and emphasize their flexibility, adaptability, and proactive problem-solving capabilities. Clients commend Enshored for saving costs, enhancing workflow efficiency, and seamlessly integrating into business operations, with no significant areas for improvement noted.

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Reviews mention Timely
Clients have consistently praised Enshored for their timely delivery of high-quality work. One client noted, 'Enshored has continuously impressed me. They complete work very quickly and with a high degree of quality.' They effectively integrate feedback into future tasks and maintain an efficient workflow through regular communication. Overall, the sentiment regarding timeliness is highly positive, indicating that Enshored meets deadlines and adapts swiftly to client needs.

Marketing & Company Research for Technology Research Company

5.0 Nov 4, 2019

Enshored has continuously impressed me. They complete work very quickly and with a high degree of quality. They are able to take feedback and integrate that into future work. We have developed new tasks to challenge them, and they have succeeded.
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Average Project Cost Breakdown

$50,000 to $199,999 (4) $200,000 to $999,999 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Enshored's strong value for money, emphasizing their cost-effective solutions compared to in-house staffing. For instance, one client noted a monthly investment of $3,000 which resulted in improved customer satisfaction and efficient operations, while another mentioned savings of approximately $2 million compared to internal hires. Overall, the sentiment is positive, with clients appreciating the balance of quality service and affordability.
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United States (9) Scotland (2)

This provider is fluent in 14 languages:

English

Spanish

Arabic

Portuguese

Japanese

Korean

French

Thai

Italian

German

Mandarin

Russian

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This provider is available in 4 time zones:

Greenwich Mean Time (GMT)

Central European Time (CET)

Pacific Standard Time (PST)

Singapore Standard Time (SGT)

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Lisboa, Portugal

Rua Julieta Ferrão, n.º 10, Piso 13.º B 1600-131 LISBOA Portugal
Lisboa, Portugal 1600-131
50 - 75

+351 963 843 380

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Digiwoah

5.0 1 review

$1,000+

$50 - $99 / hr

2 - 9

Lisboa, Portugal

Services provided

20% Email Marketing

20% Performance Marketing

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Web Development

We’re a team of digital strategists, developers and AI specialists based in Lisbon and working with clients around the world. We combine deep marketing experience with technical know-how to build
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YOURVOICE

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Lisboa, Portugal

Services provided

60% Call Center Services

10% Customer Service Outsourcing

10% HR Outsourcing +2 services

10% Recruiting

10% Sales Outsourcing

YOURVOICE, an answering service, focuses on Call Center Services and Sales Outsourcing. The agency is located in Lisboa, Portugal.
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Pluricall

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lisboa, Portugal

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Pluricall, a call center service, was established in 2001. The midsize team offers Call Center Services and Customer Service Outsourcing.
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Buildness Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Lisboa, Portugal

Services provided

40% Call Center Services

30% HR Consulting

30% Sales Outsourcing

Buildness Group is a call center. They are headquartered in Lisboa, Portugal and Porto, Portugal and have small team. They specialize in Call Center Services and Sales Outsourcing.
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Ventask

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lisboa, Portugal

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Ventask is a telephone answering service. Launched in 2015, the team provides Call Center Services and Customer Service Outsourcing.
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Codeactivos Portugal

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lisboa, Portugal

Services provided

50% Call Center Services

20% Business Consulting

20% Customer Service Outsourcing +1 service

10% Finance & Accounting Outsourcing (FAO)

Codeactivos Portugal is a call center company. Launched in 2007, the team specializes in Call Center Services and Business Consulting.
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Connecta Group

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Lisboa, Portugal

Services provided

50% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Connecta Group is a Back Office Outsourcing company. They are based in Lisboa, Portugal and have midsize team of experts. Their services include Back Office Outsourcing and Call Center Services.
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PipeSpike - Lead Generation Experts

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Maia, Portugal

Services provided

30% Sales Outsourcing

20% CRM Consulting and SI

20% Call Center Services +2 services

20% Customer Service Outsourcing

10% IT Strategy Consulting

PipeSpike - Lead Generation Experts is a Sales Outsourcing company founded in 2017. The agency focuses on Sales Outsourcing and CRM consulting and SI, and is small.
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Cluster Outsourcing Services Limited

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Lisboa, Portugal

Services provided

30% Call Center Services

30% Customer Service Outsourcing

25% Sales Outsourcing +1 service

15% Back Office Outsourcing

Cluster Outsourcing Services Limited is an answering service. They offer Call Center Services and Customer Service Outsourcing and were established in 2020.
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ganira

Not yet reviewed

$1,000+

Undisclosed

250 - 999

Lisboa, Portugal

Services provided

45% Call Center Services

45% Sales Outsourcing

5% Demand Generation Marketing +1 service

5% Digital Strategy

Ganira is a midsize call center company launched in 2016. Their services include Call Center Services and Sales Outsourcing.
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Lisboa, Portugal

74 Rua do Conde de Redondo
Lisboa, Portugal 1150-109
50 - 75

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McLeads

Not yet reviewed

Undisclosed

$25 - $49 / hr

10 - 49

Lisboa, Portugal

Services provided

35% Sales Outsourcing

25% Email Marketing

20% Market Research +1 service

20% Social Media Marketing

McLeads, a Sales Outsourcing company, is in Lisboa, Portugal and Dhaka, Bangladesh. Their services include Sales Outsourcing and Email Marketing.
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Essentiel Outsourcing S.L

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Lisboa, Portugal

Services provided

30% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing +2 services

10% Back Office Outsourcing

10% Recruitment Process Outsourcing

Essentiel Outsourcing S.L, an answering service company, was launched in 2018. The team offers Call Center Services and Customer Service Outsourcing.
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Lisboa, Portugal

Praça Duque de Saldanha 1,
Lisboa, Portugal 1050-094
16 - 20

+34610428617

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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Braga, Portugal

Services provided

33% Customer Service Outsourcing

23% Call Center Services

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Braga, Portugal

Centro Empresarial de Braga-Lote A4 Ferreiros
Braga, Portugal 4705-319
2001 - 5000

+351 21 843 5031

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Clutch Leaders Matrix

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1 Digiwoah

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

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Ability to Deliver considers three criteria:

Client feedback and reviews
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Market presence and reputation in the industry

List of the Top 1 Portugal Outbound Call Center Providers

Digiwoah

$1,000+

$50 - $99 / hr

2 - 9

Lisboa, Portugal

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

60% Outbound Voice Services

40% Other

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YOURVOICE

Undisclosed

Undisclosed

250 - 999

Lisboa, Portugal

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

270% Outbound Voice Services

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Pluricall

Undisclosed

Undisclosed

50 - 249

Lisboa, Portugal

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

300% Outbound Voice Services

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Buildness Group

Undisclosed

Undisclosed

10 - 49

Lisboa, Portugal

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

250% Outbound Voice Services

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Ventask

Undisclosed

Undisclosed

50 - 249

Lisboa, Portugal

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

275% Outbound Voice Services

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Codeactivos Portugal

Undisclosed

Undisclosed

50 - 249

Lisboa, Portugal

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

200% Outbound Voice Services

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Connecta Group

Undisclosed

Undisclosed

250 - 999

Lisboa, Portugal

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

110% Outbound Voice Services

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PipeSpike - Lead Generation Experts

Undisclosed

Undisclosed

2 - 9

Maia, Portugal

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

170% Outbound Voice Services

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EverHelp

$5,000+

< $25 / hr

1,000 - 9,999

Lisboa, Portugal

Ability to deliver

35.7/40.0

20/20 Reviews

9/10 Clients & Experience

6.7/10 Market Presence

Service focus

75% Outbound Voice Services

25% Other

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Cluster Outsourcing Services Limited

Undisclosed

Undisclosed

250 - 999

Lisboa, Portugal

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

195% Outbound Voice Services

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ganira

$1,000+

Undisclosed

250 - 999

Lisboa, Portugal

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

315% Outbound Voice Services

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McLeads

Undisclosed

$25 - $49 / hr

10 - 49

Lisboa, Portugal

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

105% Outbound Voice Services

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Essentiel Outsourcing S.L

Undisclosed

< $25 / hr

50 - 249

Lisboa, Portugal

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

195% Outbound Voice Services

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Enshored

$50,000+

< $25 / hr

1,000 - 9,999

Lisboa, Portugal

Ability to deliver

31.9/40.0

16.6/20 Reviews

6.9/10 Clients & Experience

8.4/10 Market Presence

Service focus

55% Outbound Voice Services

45% Other

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Webhelp

Undisclosed

Undisclosed

10,000+

Braga, Portugal

Ability to deliver

7.2/40.0

0/20 Reviews

0/10 Clients & Experience

7.2/10 Market Presence

Service focus

137% Outbound Voice Services

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Specialties

Third Party Verification Answering Services Inbound Appointment Setting Lead Generation Order Processing Sales Outsourcing Outbound Telemarketing Virtual Receptionist

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Top Outbound Call Centers in Portugal

List of the Top Portugal Outbound Call Center Providers

Reviews mention Well-organized projects

Customer Service Outsourcing for Plant Lovers Community

Customer Service & Sales Outsourcing for Contact Center

Back Office Outsourcing for Fitness Apparel Company

Customer Service Outsourcing for Meal Kit Delivery Service

Customer Service Outsourcing for Business Advisory Firm

Reviewed 4 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Timely

Marketing & Company Research for Technology Research Company