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CallServ Limited is a Trinidad and Tobago-based, HIPAA-compliant nearshore contact center and customer-operations partner serving regional and international businesses. We provide fully managed, scalable solutions for customer support, outbound sales, customer conversion and retention, technical support, and back-office operations.
Our model combines skilled, accent-neutral, native English-speaking agents, 24/7 coverage aligned with American time zones, secure infrastructure, real-time performance monitoring, and rapid onboarding. We help businesses reduce operating costs, improve customer experiences, increase revenue, and scale efficiently through flexible, ready-to-deploy teams.
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Min project size
$5,000+
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Hourly rate
< $25 / hr
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Employees
50 - 249
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Year founded
Founded 2015
Service Lines
Select Focus Area
- Back Office Outsourcing
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- Inbound Services
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- Customer Service Outsourcing
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- Outbound Services
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- Sales Outsourcing
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Industries
- Insurance
- 25%
- Consumer products & services
- 15%
- Telecommunications
- 15%
- eCommerce
- 15%
- Home Services
- 10%
- Retail
- 10%
- Advertising & marketing
- 5%
- Arts, entertainment & music
- 5%
Clients
- Midmarket ($10M - $1B)
- 45%
- Small Business (<$10M)
- 45%
- Enterprise (>$1B)
- 10%
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