Contact APTsol Ltd.
Get a custom proposalMaximise CX with Contact Centre BPO Services
APTsol is a Contact Centre and BPO/BPM Company specializing in:
Back Office Outsourcing
Customer Service Outsourcing
Claims Processing
Payment Processing
Revenue Cycle Management
Medical Billing
Virtual Assistance
Finance & Accounting Outsourcing
Benefits Administration
APTsol has successful experience of operating campaigns for various categories of products and services.
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Min project size
$25,000+
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Hourly rate
< $25 / hr
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Employees
250 - 999
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Year founded
Founded 2017
Service Lines
- Fulfillment
- 10%
- Other Design
- 5%
Select Focus Area
- Back Office Outsourcing
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- Inbound Services
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- Customer Service Outsourcing
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- Fulfillment Services Focus
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- Outbound Services
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- Design Focus
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- Patent Drawing
- 75%
- Presentation Design
- 25%
- Supply Chain Mile Stage
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- First Mile Logistics
- 50%
- Middle Mile Logistics
- 5%
Industries
- Business services
- 20%
- Consumer products & services
- 20%
- Retail
- 20%
- eCommerce
- 20%
- Dental
- 10%
- Insurance
- 5%
- Supply Chain, Logistics, and Transport
- 5%
Clients
- Enterprise (>$1B)
- 65%
- Midmarket ($10M - $1B)
- 30%
- Small Business (<$10M)
- 5%
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Our Story
APTsol has CSRs/FTEs, operations, training, and QA managers with exceptional skills. The key team members are assigned to each project with continuous monitoring, training, motivation, appraisal and performance based reward system.
What Sets Us Apart
CSAT, QA.
Attentive Listening and Empathy-Driven validation of Customer Emotions for high Customer SatisfactionAHT and SL
Operational Agility with high-quality careCLV
Personalized and Courteous to Maximize Customer Lifetime Value
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