Again Again Agency

BACKGROUND

Introduce your business and what you do there.

I’m a project manager from z572 Branding. We help businesses with their design and communication strategy.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Again Again Agency?

We wanted to attract new customers, so we needed their help acquiring leads and booking more appointments.

SOLUTION

What was the scope of their involvement?

Again Again Agency manages our email marketing and sales outreach. 

In the beginning, we gave Again Again Agency all the information about our goals. Then, they painted a portrait of our ideal customer and identified unique selling points of our products for those potential customers. They gathered information about our prospective customers and developed a plan to reach them.

What is the team composition?

We work with a project manager, who's our main contact, and two more teammates.

How did you come to work with Again Again Agency?

We searched lead generation companies online and found several B2B companies. We checked out Again Again Agency’s information and read their reviews.

How much have you invested with them?

I don’t have the final number yet, but we’ve spent around $2,000 so far.

What is the status of this engagement?

We started working with them at the beginning of March 2023, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We saw our first leads within the first couple weeks of the engagement. I didn’t expect to get new customers in such a short period, but Again Again Agency has made that happen. We’ve seen really great results. They’ve met all our expectations, and we plan to continue working with them.

How did Again Again Agency perform from a project management standpoint?

They’ve stayed within the budget and delivered results within quick turnaround times. We communicate via Zoom meetings and email.

What did you find most impressive about them?

They’ve explained our product very clearly; their unique messages have attracted customers.

Are there any areas they could improve?

No, everything is going perfectly.

Do you have any advice for potential customers?

It’s important to understand what you want from Again Again Agency and give detailed information about your services or products.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and owner of QClay AI, which provides AI services for businesses. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Again Again Agency?

Since we only recently launched the business, we needed more clients. We hired Again Again to help us through their call center services and attract more customers. 

SOLUTION

What was the scope of their involvement?

We initially asked Again Again to help us with our lead generation efforts. After our initial meeting, they asked us to provide relevant information about our previous clients to understand our background. They created a profile of our ideal customer and started working on finding clients with similar profiles. 

From there, Again Again has helped us create email campaigns — their members write personalized emails — and perform cold outreach. They aim to book appointments with potential clients while our sales representatives close deals. We’re also planning to use them for our SEO needs moving forward. 

What is the team composition?

I mainly only communicate with their project manager. However, they have around 4–6 team members, including researchers and copywriters. 

How did you come to work with Again Again Agency?

Our partner recommended  Again Again. We trusted our partner, so we decided to contact the team. They told us about their services, and we stuck with the package they offered. 

How much have you invested with them?

Again Again has various service packages depending on the complexity and volume of the work. They’ve offered us their mid-tier package at $2,500 when the deliverables finish — so far, we’ve paid around $500.  

What is the status of this engagement?

We contacted them in January 2023, but the work began in February 2023; the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Again Again has booked appointments for us with 25 leads from different business backgrounds, such as e-commerce, manufacturing, and others. These are great results for us, and the appointments are now in process. Our sales representatives are working on them; the closing rate is around 25%. Overall, we’re satisfied with the results. 

How did Again Again Agency perform from a project management standpoint?

The team has great project management skills. They meet all deadlines, and the project manager is great — we have a good relationship with him.

Moreover, we generally communicate through Google Meet. it’s convenient for me, so I’ve insisted on using it. They also send emails. For project management tools, we use Trello, which is truly useful and handy. 

What did you find most impressive about them?

Again Again’s teamwork is great, and it differentiates them from other providers. They work as a team, and this inspires me. Most other companies I’ve worked with have several resources only responsible for their own tasks. By contrast, the whole Again Again team is truly engaged — this is highly impressive. 

Are there any areas they could improve?

No, there aren’t any. Everything has been great. 

Do you have any advice for potential customers?

Spend time researching and selecting the appropriate package for your needs. If you have a big company, choose a bigger package — you’ll get more out of it. Choose a smaller package if you’re a small company with a fair budget. In most cases, you’ll be satisfied with the results. 

BACKGROUND

Introduce your business and what you do there.

I’m a marketing executive at Flexipro, a SaaS company.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Again Again Agency?

We wanted to attract more leads to our website, which was one of our company’s weaknesses due to our lack of resources.

SOLUTION

What was the scope of their involvement?

Again Again Agency helped us with lead generation services. They expanded our content database and led email marketing campaigns. To jumpstart the process, their team began by asking about our customers, and we shared information about them so they could look for similar targets. After that, they used a script they created to contact the list of customer prospects they developed to ask further questions.

What was the team composition? 

We mainly worked with the lead project manager that Again Again Agency assigned to us, but more people from their team were working behind the scenes.

How did you come to work with Again Again Agency?

A friend referred them to us. Consequently, we contacted them via email and had our initial meeting via Webex.

How much have you invested with them?

We spent $1,500 with them on this project.

What is the status of this engagement?

We worked together from December 2022–January 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Through their email campaign, Again Again Agency got us 26 booked appointments for potential customers.

How did Again Again Agency perform from a project management standpoint?

Again Again Agency’s project management was perfect regarding sticking to deadlines and staying within budget, so we were delighted with that aspect of the process. Regarding tools and communication, we used Zoom.

What did you find most impressive about them?

Again Again Agency’s pricing was accessible for us, making them stand out from other providers.

Are there any areas they could improve?

I didn’t think there was anything they could improve on because their work was perfect and met our expectations.

Do you have any advice for potential customers?

Again Again Agency is one of the best options to get more clients and develop and improve your business; just be clear with your requirements upfront.

BACKGROUND

Introduce your business and what you do there.

I’m a marketing executive at Flawlezz, a company specializing in organic cosmetics. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Again Again Agency?

We hired  Again Again to help us find new clients via lead generation campaigns. 

SOLUTION

What was the scope of their involvement?

Again Again identified the key features of our ideal buyers. They combed through the internet to find relevant companies and decision-makers to contact. From there, their team created cold emails to warm up the mailbox of prospective clients. They then set appointments for us. 

What is the team composition?

We kept in touch with a manager as we worked on the project. Other people, including researchers, copywriters, and email deliverability experts, joined the engagement. 

How did you come to work with Again Again Agency?

Again Again reached out to me via email and offered their services. After a week of trial, we signed a contract with them. 

How much have you invested with them?

We invested around $2,000. 

What is the status of this engagement?

Our engagement lasted from December 2022-January 2023. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Again Again set up around 20 appointments for us over the course of a month. Most of these resulted in business, so we were glad to extend our agreement with them. 

How did Again Again Agency perform from a project management standpoint?

The team’s workflow was excellent. They kept us informed and checked in with us once a week; their resources were productive and clarified important statistics as we discussed results. To communicate, we mainly used emails. 

What did you find most impressive about them?

Again Again’s attention to detail and adaptability were impressive. They found a strategy that worked best in our industry. The team also tried a variety of sales approaches. On top of that, they could come up with good plans at competitive prices. 

Are there any areas they could improve?

No, there weren’t any. Their approach worked effectively for our company. 

Do you have any advice for potential customers?

Working with Again Again will be great for you. They always meet deadlines and are highly adaptable. Moreover, they’re trustworthy — you’ll get great results working with them.