Top Call Center Services & Voice Services in Lagos
25 Companies
List of the Top Lagos Call Center Companies & Voice Services
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Featured
What are Featured Providers?
Hugo Inc.
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$1,000+< $25 / hr1,000 - 9,999Serves Lagos, NigeriaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr1,000 - 9,999Serves Lagos, NigeriaServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback highlights Helpware CX's effectiveness in customer research and marketing, resulting in the acquisition of six new customers. Clients commend the team's impressive speed and efficient project management, facilitated through seamless communication. The positive sentiment is reinforced by a client's satisfaction with the value provided relative to cost, with no suggested areas for improvement. Overall, Helpware CX is viewed as a reliable partner for marketing initiatives.Was this helpful?
Industry Experience
Helpware has demonstrated expertise across various industries, including Information Technology, Healthcare, eCommerce, Automotive, and Media. Clients praise their effective project management, quick adaptability, and high-quality service delivery. In Information Technology, they excelled in cybersecurity and technical support, while in Healthcare, they improved patient acquisition and streamlined processes. In eCommerce, Helpware enhanced customer service responsiveness. Overall, their strengths lie in customer support, operational efficiency, and a dedication to aligning with client values and goals.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive TelecommunicationsWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$5,000+< $25 / hr1,000 - 9,999Serves Lagos, NigeriaServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
Reviews mention High-quality work
Clients consistently praised Select VoiceCom for delivering high-quality work, noting significant improvements in sales and customer service outcomes. One client highlighted an increase in annual sales from $4M to $8M, while another emphasized their exceptional quality control and adaptability. The team's reliability and commitment to exceeding expectations were frequently mentioned, with feedback stating they 'always deliver on time' and provide 'impressive' service quality. Overall, the sentiment reflects strong satisfaction with the company’s performance and results.-
Customer Service Recruiting for Financial Services Co
5.0 Jan 13, 2025We are very satisfied with what the SVC team is doing for us. They are the best!
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Call Center Services for Advisory Platform
4.5 Jan 13, 2025Partnering with Select VoiceCom led to a 35% increase in customer satisfaction scores, a 40% reduction in response times, and a 25% boost in overall sales conversions within the first six months. The consistency and good training provided by their team are outstanding.
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Back Office & Sales Outsourcing for Photography Studio
5.0 Feb 7, 2025SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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Hugo Inc.
VerifiedLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
$1,000+< $25 / hr1,000 - 9,999Lagos, NigeriaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr250 - 999Lagos, Nigeria
Services provided
20% Call Center Services15% Corporate Training & Coaching15% Recruiting +8 services15% Staffing10% Customer Service Outsourcing5% Custom Software Development5% IT Managed Services5% IT Staff Augmentation5% Mobile App Development3% HR Outsourcing2% Sales OutsourcingSee all 3 projectsDelonApps is a company specializing in Contact Center Services and Customer Support Services, particularly excelling in 24/7 call center solutions. Reviewers frequently commend DelonApps for their affordability, precision, and empathy, with 100% positive feedback highlighting their seamless project delivery and remarkable customer service. Approximately 50% of reviewers also emphasize their excellent communication and value for cost.
2 of 2 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Process Automation & Optimization for Engineering Company
5.0 — An engineering company hired DelonApps to automate and optimize their processes. The goal was to improve the client’s productivity and service delivery. Read moreWas this helpful?
Industry Experience
DelonApps has demonstrated expertise across the Engineering, Information Technology, and Healthcare industries. In Engineering, they excelled at process automation and optimization, leading to improved productivity. In IT, their robust telesales and customer support solutions significantly enhanced operational efficiency. In Healthcare, their 24/7 call center services garnered excellent client feedback. Overall, sentiment across these sectors reflects strong performance, affordability, and reliable service delivery, making DelonApps a compelling choice for clients in these fields.
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Engineering Information technology HealthcareWas this helpful?
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Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Lagos-based clients praise DelonApps for their comprehensive outsourcing services, including telesales, BPO, and 24/7 customer support. They highlight the company's reliability, proactive project management, and cost-effective solutions that consistently meet and exceed expectations across complex projects.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Lagos, NigeriaServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 84 projectsSupportYourApp is a distinguished provider of Customer Support Services, specializing in Contact Center Services, Inbound and Outbound Call Center solutions, and 24/7 Customer Care Services. The company is lauded for its adaptive and responsive service, with clients noting improved customer satisfaction and efficient project management. Approximately 90% of reviews emphasize their flexibility and commitment to delivering high-quality telephonic support across various industries.
Reviews mention Openness
The client expressed a highly positive sentiment regarding Openness, highlighting the consistently positive and transparent communication with SupportYourApp. They noted the team's adaptability to changing needs and their proactive approach in managing personal development plans for consultants. Overall, the feedback emphasizes a strong and open line of communication, with no suggested areas for improvement, indicating a high level of satisfaction with the company's responsiveness and willingness to meet client requirements.-
Content Moderation Services for Music Distribution Company
4.0 Mar 25, 2024SupportYourApp is always very mindful of our needs. Our communication has always been very positive and open. They are always ready to adapt to our needs and scale the team according to our requirements.
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Call Center Services for Education Company
4.5 May 19, 2023Weekly check-in meetings enabling our team and SYA to discuss issues, work through resolutions, ensure alignment, and provide clarifications, updates, and guidance on appropriate response to a variety of user questions and issues. Communication is open and dynamic. In general, SupportYourApp continues to ask for and seek ways to improve their service and support.
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9 of 12 reviews are 5 stars1 new review for Call Center Services services$200,000 – $999,999 avg. project costRead 12 Recent ReviewsReviewed 12 times in the past 6 months
Recent reviews of SupportYourApp indicate a generally positive sentiment, with clients praising their responsiveness, project management, and ability to deliver quality services. For instance, Fourth Estate highlighted the successful hiring of over ten employees, while Canary Speech appreciated the team's operational excellence and adaptability. However, there were notable criticisms regarding inconsistent service quality, particularly from a lifestyle apparel brand, which reported increased internal workload due to poor support execution. Overall, while many clients were satisfied, some expressed the need for improvements in ownership and accountability.Was this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Lagos, NigeriaServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.Was this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Serves Lagos, NigeriaServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention High-quality work
The feedback regarding Simply Contact highlights their commitment to delivering high-quality work across various projects. Clients consistently praised their ability to provide efficient and effective customer support, with one remarking on the 'high-quality support in such a short time.' Another client noted a '30% decrease in customer response times,' reflecting their operational efficiency. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the quality of service and the team's adaptability to specific business needs.-
Back Office & Customer Service for App Optimization Agency
5.0 Feb 23, 2024Simply Contact did an excellent job managing the project. They always finished work on time and quickly responded whenever we needed them. They trained their team fast and got the project up and running without any drop in quality. This made things go smoothly for both our customers and our team.
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Customer Service Outsourcing for Authentication Solutions Co
5.0 Oct 18, 2023Simply Contact showcased outstanding project management throughout our collaboration. Every phase, from initiation to execution, was handled with utmost precision and efficiency. Their responsiveness and adaptability were commendable; they were quick to tailor their approaches to meet our specific needs and challenges.
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Call Center Services for Wheelchair Rental System
4.5 May 1, 2023Simply Contact's dedication to quality and cost-efficiency is truly remarkable. Their flexible approach and transparent work process, combined with their commitment to delivering the highest level of customer service, make them an invaluable partner for WheelShare.
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Customer Support Services for SaaS Company
5.0 Apr 25, 2023Their attention to detail, strict QC measures, and efficient analytics and monitoring are commendable. The speed and quality of agent training were also noteworthy.
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Call Center Services for Cosmetic & Beauty Brand
5.0 Feb 28, 2021After 6 years of our cooperation, I can say without any doubt that Simply Contact experts perfectly perform their job. We are amazed by how they are involved in our business. Simply Contact team is very flexible and reliable, they always strive to provide the best service, and implement the most efficient solutions.
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12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
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$25,000+$25 - $49 / hr10 - 49Lagos, Nigeria
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingSee all 1 projectsHi-Deas Expedient Solutions Limited is a distinguished provider of Contact Center Services, offering both inbound and outbound call handling to support customer interactions. Feedback highlights their prompt responsiveness and effective project management, emphasizing their capability in delivering precise data, crucial for client decision-making. Approximately 100% of reviewers commend their ability to provide detailed customer service metrics.
0 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Loans & Investments Company
4.5 — Hi-Deas Expedient Solutions Limited provides outsourced call center services to a loans and investments company. They answer customer calls and then provide data to the company. Read moreWas this helpful?
Industry Experience
Hi-Deas Expedient Solutions Limited has demonstrated strong capabilities in the financial services industry, particularly in enhancing customer experience through outsourced call center services. Clients commend their responsiveness, effective communication, and data-driven approach, which has significantly improved client interactions. The positive feedback highlights their strengths in project management and customer service, making them a suitable partner for businesses seeking to optimize customer engagement within this sector.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Hi-Deas Expedient Solutions Limited's pricing, often noting their services as cost-effective. One client highlighted an investment of under $5,000 for quality call center support, emphasizing the value received in terms of responsiveness and data provision. Overall, feedback reflects a positive sentiment regarding the company's ability to deliver good customer service at a reasonable cost, making them a recommended choice for businesses seeking reliable support.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Lagos, Nigeria
Services provided
20% Call Center Services20% Back Office Outsourcing20% Cloud Consulting & SI +2 services20% Customer Service Outsourcing20% IT Managed ServicesSee all 1 projectsOutcess Solutions provides call management services and customer service analytics. Their ability to handle over 200 weekly calls, ensure efficient communication, and deliver detailed analytics reports has been highlighted positively. Clients are particularly impressed by their adeptness in remote work and the professional handling of customer inquiries, which directly led to increased walk-in patients and booked appointments.
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$100,000+< $25 / hr50 - 249Ikeja, Nigeria
Services provided
40% Call Center Services20% Unified Communications Consulting & SI10% CRM Consulting and SI +3 services10% Customer Service Outsourcing10% IT Managed Services10% Sales OutsourcingIntercom Nigeria, a phone answering service, is based in Ikeja, Nigeria and FCT, Nigeria. They provide Call Center Services and unified communications consulting & SI and were established in 2010.
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Undisclosed$25 - $49 / hr250 - 999Lekki, Nigeria
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingMidsize call center service CallTel, is in Lekki, Nigeria. Their services include Call Center Services and Customer Service Outsourcing.
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Undisclosed$50 - $99 / hr2 - 9Lagos, Nigeria
Services provided
100% Sales OutsourcingTech Sales Starter is a Sales Outsourcing company. The team provides Sales Outsourcing, and the firm is based in Lagos, Nigeria.
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Serves Lagos, NigeriaServices provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
Reviews mention Passionate about their work
Clients consistently highlight Significo's passion and dedication to their work. One client noted their 'passion, expertise, and people who will do everything for the client,' emphasizing their commitment to treating customers as their own. Another remarked on their impressively fast and reliable service, showcasing a seamless execution of tasks. Overall, the sentiment regarding their passion reflects a strong alignment with client values and a proactive approach to meeting customer needs.-
Customer Support Services for Oil & Gas Company
5.0 Feb 15, 2024The most impressive thing about this company is their passion, expertise and people who will do everything for the client. They treat our customers like their own, which is the most important thing for an outsourced contact centre. Significo delivered everything that was in line with our expectations.
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Customer Support Services for Car Dealer
5.0 Dec 6, 2023Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. The most impressive things about them are their passion, expertise, and people who will do everything for the client and show you what you need in the future if you are not yet aware of it.
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3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
$1,000+$50 - $99 / hr50 - 249Serves Lagos, NigeriaServices provided
50% Call Center Services50% Sales OutsourcingSee all 20 projectsVirtual Sales Limited is a company specializing in outbound call center and telemarketing services, focusing on lead generation and appointment setting. Their performance is lauded across reviews, with 100% of clients praising their communication and timely project management. Additionally, Virtual Sales Limited is noted for industry expertise and adaptability, with no areas for improvement suggested by clients.
3 of 5 reviews are 5 stars2 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Over the past six months, Virtual Sales Limited has received positive feedback for their effective lead generation and appointment-setting services. Clients commend their flexibility, responsiveness, and industry knowledge, noting measurable outcomes such as an increase in meetings and qualified leads. Specific feedback highlights their ability to adapt quickly to client needs and deliver on time, with one client stating, 'they act as an extension of our team.' Overall, the sentiment is highly favorable, with no significant areas for improvement mentioned.Was this helpful?
3 of 6 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Financial Services Company
4.5 — Virtual Sales Limited provides ongoing support to a financial services company. The team conducts cold calls to secure introductory meetings for the client's sales team. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchVirtual Sales Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Serves Lagos, NigeriaServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
1 of 2 reviews are 5 stars2 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Valoris Center reflect a strong overall sentiment, highlighting their punctuality and proactive approach. Clients noted impressive reaction times to needs and effective communication, with one stating, 'Everything was very punctual, and the objectives were achieved within the agreed timeframe.' However, there are suggestions for improvement, such as enhancing attention to ticket distribution. Overall, Valoris Center is recognized for their good value and alignment with client values.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Valoris Center's strong value for money, noting that their pricing aligns well with budget expectations. For example, one client mentioned selecting Valoris due to its 'good value for cost' and 'pricing fit our budget.' Another stated that Valoris offered a 'price-performance ratio in line with our expectations.' Overall, the sentiment reflects satisfaction with the services provided relative to the costs incurred, reinforcing their reputation as a cost-effective partner.Was this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$100,000+$25 - $49 / hr2 - 9Lagos, Nigeria
Services provided
40% Call Center Services20% CRM Consulting and SI20% IT Managed Services +1 service20% IT Strategy ConsultingScimitar Global Services Limited is a phone answering service established in 2014. The small team focuses on Call Center Services and CRM consulting and SI.
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UndisclosedUndisclosed10 - 49Lagos, Nigeria
Services provided
35% Call Center Services35% HR Outsourcing30% Sales OutsourcingHeadquartered in Lagos, Nigeria, camillo.outsourcing is a small answering service company. The team offers Call Center Services and HR Outsourcing.
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What are Featured Providers?
$1,000+< $25 / hr50 - 249Serves Lagos, NigeriaServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 65 projectsA-SALES AB is a company specializing in outbound lead generation and sales meeting facilitation, offering services such as telemarketing and customer support. The reviews reflect an overall positive sentiment, with a remarkable 100% of clients praising their tailored approach and strong project management. Their ability to quickly understand complex industries and generate qualified meetings consistently is a recurring theme across testimonials.
Reviews mention Accommodating
Clients express a highly positive sentiment regarding A-SALES AB's accommodating nature. Feedback highlights their willingness to adapt to evolving project needs, with one client noting they met new requirements 'with open arms.' Another reviewer praised their responsiveness and flexibility, stating that A-SALES AB was 'always on the ball' and maintained a seamless collaboration. Overall, clients appreciate the company's solution-oriented mindset and commitment to delivering quality results while being highly receptive to client needs.-
Sales Outsourcing for Sustainable Paper Company
5.0 Apr 25, 2024Expectations were set early and new/extra needs that emerged along the project have also been met with open arms. They were open to adapt and conform to our needs while providing valuable knowledge on how to reach the best possible outcome.
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Lead Gen & Appointment Setting for Video Solutions Company
5.0 Mar 29, 2024They were responsive and adaptable to our needs, adopting a flexible approach to address our evolving requirements. Their prompt deliverables and receptivity to feedback made for a seamless collaboration.
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2 of 2 reviews are 5 starsLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the last six months, A-SALES AB has garnered positive feedback for their effective appointment-setting services, with one client noting a 300% increase in appointment generation. Clients appreciate their commitment to delivering tailored solutions and detailed reports, although some have highlighted communication delays between teams as an area for improvement. Overall, the sentiment is favorable, emphasizing A-SALES AB's value and alignment with client needs.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend A-SALES AB for their good value for money and competitive pricing. Many reviews highlight how the company's services fit within clients' budgets while delivering impressive results, such as a substantial increase in qualified meetings and successful lead generation. For instance, one client noted a consistent flow of over 20 qualified appointments monthly, while another praised the quality of leads that converted into tangible business opportunities. Overall, the sentiment reflects satisfaction with the cost-effectiveness and return on investment provided by A-SALES AB.Was this helpful?
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$5,000+$50 - $99 / hr10 - 49Lagos, Nigeria
Services provided
10% Call Center Services15% CRM Consulting and SI15% Cybersecurity +8 services15% IT Managed Services10% Generative AI10% Unified Communications Consulting & SI5% AI Agents5% API Development5% Application Management & Support5% Custom Software Development5% Customer Service OutsourcingBased in Lagos, Nigeria and Abuja, Nigeria, Techmarket is a CRM consulting and SI company. Founded in 2008, the team focuses on CRM consulting and SI and Cybersecurity.
Read more -
$1,000+$100 - $149 / hr2 - 9Lagos, Nigeria
Services provided
30% Business Consulting10% Digital Strategy10% Financial Consulting +6 services10% Funding & Investment10% Marketing Strategy10% Sales Outsourcing10% Social Media Marketing5% Financial Advising & Planning5% Fractional CMO ServicesIn Lagos, Nigeria, Halisi Consults is a Business Consulting company. They provide Business Consulting and Marketing Strategy and were established in 2018.
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$10,000+Undisclosed50 - 249Ikeja, Nigeria
Services provided
15% Call Center Services20% Document Digitization & Management10% IT Staff Augmentation +12 services10% Other IT Consulting and SI10% Warehousing & Distribution5% Cloud Consulting & SI5% Customer Service Outsourcing5% Cybersecurity5% HR Consulting5% IT Managed Services5% Other Application Development2% Custom Software Development1% Business Consulting1% IT Strategy Consulting1% Unified Communications Consulting & SIIntelics Solutions Nigeria Limited, a Document Digitization & Management company, is in Ikeja, Nigeria. Their services include Document Digitization & Management and Call Center Services.
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$25,000+$25 - $49 / hr10 - 49Lagos, Nigeria
Services provided
10% Call Center Services20% Back Office Outsourcing20% Business Consulting +5 services10% Customer Service Outsourcing10% Financial Consulting10% Recruiting10% Sales Outsourcing10% StaffingAsksus-ng Business Support Services is a small Business Consulting company headquartered in Lagos, Nigeria. The team focuses on Business Consulting and Back Office Outsourcing.
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$1,000+$100 - $149 / hr10 - 49Lagos, Nigeria
Services provided
10% Business Consulting10% Content Marketing10% Conversion Optimization +7 services10% Digital Strategy10% Email Marketing10% HR Consulting10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media MarketingNLP Nigeria is a Digital Strategy company. The agency is in Lagos, Nigeria and Lagos, Nigeria. Their team provides Digital Strategy and Social Media Marketing.
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$5,000+$25 - $49 / hr10 - 49Lagos, Nigeria
Services provided
15% Call Center Services25% ERP Consulting and SI10% CRM Consulting and SI +7 services10% E-Commerce Development10% Employer of Record (EOR) Services10% Enterprise App Modernization5% IT Strategy Consulting5% IoT Development5% Low/No Code Development5% PEO/Employee LeasingExcellium Business Limited is a Lagos, Nigeria-based ERP consulting and SI company. They offer ERP consulting and SI and Call Center Services.
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$5,000+$25 - $49 / hr50 - 249Lagos, Nigeria
Services provided
15% Call Center Services40% Customer Service Outsourcing25% Back Office Outsourcing +2 services10% Business Consulting10% Recruitment Process OutsourcingEstablished in 2023, Red Couch is a Customer Service Outsourcing company. The company offers Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Lagos, Nigeria
Services provided
20% Call Center Services20% Advertising20% Market Research +2 services20% Other Marketing20% Social Media MarketingTextng Communications is an Advertising company founded in 2020. Their team specializes in Advertising and Market Research.
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$1,000+$25 - $49 / hr2 - 9Ikeja, Nigeria
Services provided
20% Branding20% Content Moderation Services20% Sales Outsourcing +2 services20% Search Engine Optimization20% Web DesignEstablished in 2024, fbEvolve is a branding firm. The agency provides Branding and Search Engine Optimization, and is small.
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$1,000+$25 - $49 / hr2 - 9Lagos, Nigeria
Services provided
20% Content Writing Services20% Digital Strategy20% Sales Outsourcing +2 services20% Social Media Marketing20% Web DevelopmentReoMega Digital is a Digital Strategy company. They specialize in Digital Strategy and Social Media Marketing and are in Lagos, Nigeria.
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$1,000+$25 - $49 / hr2 - 9Ikeja, Nigeria
Services provided
10% Call Center Services15% Recruiting10% Business Consulting +10 services10% Corporate Training & Coaching10% E-Commerce Development10% Web Development5% AI Development5% Advertising5% CRM Consulting and SI5% Customer Service Outsourcing5% Event Management5% Social Media Marketing5% StaffingSabipromote is a Recruiting company. They are in Ikeja, Nigeria and have small team of experts. Their services include Recruiting and Web Development.
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UndisclosedUndisclosed50 - 249Lagos, Nigeria
Services provided
30% Call Center Services40% Staffing30% Finance & Accounting Outsourcing (FAO)Global Manpower Nigeria is a midsize Lagos, Nigeria-based Staffing company. Their services include Staffing and Call Center Services.
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Undisclosed< $25 / hr2 - 9Lagos, Nigeria
Services provided
35% Recruitment Process Outsourcing10% Back Office Outsourcing10% Customer Service Outsourcing +7 services10% Finance & Accounting Outsourcing (FAO)10% Sales Outsourcing5% Business Consulting5% HR Outsourcing5% Recruiting5% Staffing5% Talent RepresentationPrimote Africa Services Limited is a small Recruitment Process Outsourcing company founded in 2025. Their services include Recruitment Process Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Lagos, Nigeria
Services provided
25% Fulfillment25% Logistics & Supply Chain Consulting25% Sales Outsourcing +1 service25% Warehousing & DistributionCCOutsourcing is a Fulfillment company. Based in Lagos, Nigeria, the team focuses on Fulfillment and Logistics & Supply Chain Consulting.
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UndisclosedUndisclosed50 - 249Lagos, Nigeria
Services provided
20% Call Center Services60% Accounting20% Back Office OutsourcingMOORE Bishop & Rooks is an Accounting company. They are located in Lagos, Nigeria and have midsize team. Their team offers Accounting and Call Center Services.
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UndisclosedUndisclosed250 - 999Lagos, Nigeria
Services provided
15% Call Center Services15% Back Office Outsourcing15% Pay Per Click +4 services15% Recruiting15% Search Engine Optimization15% Social Media Marketing10% Sales OutsourcingBQuins Solution Limited is a social media marketing agency founded in 2017. The team offers Social Media Marketing and Search Engine Optimization and is in Lagos, Nigeria.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Ability to Deliver considers three criteria:
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List of the Top 3 Lagos Call Center Companies & Voice Services
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$1,000+< $25 / hr250 - 999Lagos, Nigeria
Ability to deliver
26.1/40.016.4/20 Reviews4.4/10 Clients & Experience5.3/10 Market PresenceService focus
20% Call Center Services2% Sales Outsourcing78% Other -
$25,000+$25 - $49 / hr10 - 49Lagos, Nigeria
Ability to deliver
20.5/40.014.6/20 Reviews1.3/10 Clients & Experience4.6/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+$25 - $49 / hr250 - 999Lagos, Nigeria
Ability to deliver
12.1/40.00/20 Reviews6.6/10 Clients & Experience5.5/10 Market PresenceService focus
20% Call Center Services80% Other -
$100,000+< $25 / hr50 - 249Ikeja, Nigeria
Ability to deliver
6.1/40.00/20 Reviews1.2/10 Clients & Experience4.9/10 Market PresenceService focus
40% Call Center Services10% Sales Outsourcing50% Other -
Undisclosed$25 - $49 / hr250 - 999Lekki, Nigeria
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
80% Call Center Services10% Sales Outsourcing10% Other -
Undisclosed$50 - $99 / hr2 - 9Lagos, Nigeria
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Sales Outsourcing -
$100,000+$25 - $49 / hr2 - 9Lagos, Nigeria
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
40% Call Center Services60% Other -
UndisclosedUndisclosed10 - 49Lagos, Nigeria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services30% Sales Outsourcing35% Other -
$5,000+$50 - $99 / hr10 - 49Lagos, Nigeria
Ability to deliver
8/40.00/20 Reviews2.4/10 Clients & Experience5.5/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+$100 - $149 / hr2 - 9Lagos, Nigeria
Ability to deliver
6.9/40.00/20 Reviews1.4/10 Clients & Experience5.4/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$10,000+Undisclosed50 - 249Ikeja, Nigeria
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
15% Call Center Services85% Other -
$25,000+$25 - $49 / hr10 - 49Lagos, Nigeria
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+$100 - $149 / hr10 - 49Lagos, Nigeria
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$5,000+$25 - $49 / hr10 - 49Lagos, Nigeria
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
15% Call Center Services85% Other -
$5,000+$25 - $49 / hr50 - 249Lagos, Nigeria
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
15% Call Center Services85% Other -
UndisclosedUndisclosed2 - 9Lagos, Nigeria
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+$25 - $49 / hr2 - 9Ikeja, Nigeria
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+$25 - $49 / hr2 - 9Lagos, Nigeria
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Sales Outsourcing80% Other
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