Top Call Center Services & Voice Services in Lagos

Ratings Updated: October 15, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Lagos, Nigeria

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read more
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

View all languages

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Lagos, Nigeria

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

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Reviews mention Transparent
Overall, Helpware received positive feedback regarding their transparency in communication and project management. Clients appreciated their proactive approach, with one CMO noting their 'outstanding communication skills' and 'regular reports' that fostered a close-knit integration. Additionally, the leadership team's readiness for weekly meetings to align on workflows was highlighted as a key strength. This transparency contributed to high customer satisfaction and efficient project outcomes.

Centralization Process & Outsourcing Svcs for Treatment Firm

5.0 Aug 18, 2021

Their transparent and proactive approach has been impressive. On top of that, they’re great to talk with.
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Customer Support Services for Grocery Delivery Company

5.0 May 1, 2023

The leadership team has taken our current processes, learned them quickly, and trained the new teammates. Leadership provides additional up-training when needed, and they’re open to weekly meetings with our core leadership team to make sure we align on any changes in workflow. More advanced notice for agent schedule changes and agent departures.
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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Helpware CX has received positive feedback in the last six months, particularly for their effective customer research services that successfully attracted six new customers for a telecommunications client. The client praised Helpware CX for their impressive speed in project management and seamless communication. They chose Helpware CX for their competitive value, expressing satisfaction with the overall engagement and suggesting no areas for improvement, highlighting a strong sense of reliability and efficiency.
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Industry Experience

Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT Services

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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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SupportYourApp

4.8 87 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Lagos, Nigeria

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.

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Reviews mention Open to feedback
Clients consistently report that SupportYourApp is highly receptive to feedback and demonstrates a strong willingness to adapt to their needs. For instance, one client highlighted the team's smooth communication and ability to implement changes based on feedback. Another noted their initiative to ask questions to better understand client requirements, enhancing their autonomy. Overall, the sentiment reflects a positive perception of SupportYourApp's openness to feedback, contributing to effective collaboration and project success.

BPO for Health Tech Startup

4.5 Apr 19, 2022

They are versatile and take on feedback very well. Communication with the Service Delivery Manager has always been smooth, fast and clear. We have more or less daily check-ins, with a weekly team call to all catch up on tasks and personal lives.
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Customer Support Services for Heart Rate Monitor Store

5.0 Feb 2, 2021

The team of SupportYourApp are very open to communication. They listen to every suggestion that we make. Their working processes are very well set-up.
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Customer Support for Technology Platform

5.0 Sep 11, 2020

They aim to please. They’re receptive to feedback and usually deal well with criticism. With a lot of outsourced companies, the team members will give stock responses like “We understand”, and escalate things to their managers. SupportYourApp’s team tries to understand whatever we’re telling them.
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Content Moderation Services for Music Distribution Company

4.0 Mar 25, 2024

SupportYourApp is always very mindful of our needs. Our communication has always been very positive and open. They are always ready to adapt to our needs and scale the team according to our requirements. The team’s Team Lead and Service Delivery Manager are taking care of the consultants’ personal development plans.
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Industry Experience

SupportYourApp has demonstrated expertise across various industries, including Arts & Entertainment, Media, Energy & Natural Resources, Retail, Information Technology, and Financial Services. Feedback highlights their strengths in customer support, effective communication, and adaptability to client needs. Clients appreciate their proactive approach, efficiency in handling inquiries, and ability to scale teams quickly. Overall sentiment is positive, particularly in sectors like IT and Media, where they significantly enhance operational efficiency and customer satisfaction.
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Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Telecommunications Research Arts, entertainment & music Healthcare Other Industry Social Networking Business services Gaming Software Education Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT Services Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (19) $50,000 to $199,999 (11) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
SupportYourApp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently mention that their pricing fits within budget constraints while delivering quality service. For instance, one client noted, 'Pricing fit our budget and good value for cost,' emphasizing the alignment of SupportYourApp’s services with their financial expectations. Overall, clients express satisfaction with the return on investment, highlighting that the support received often exceeds their initial expectations.
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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Lagos, Nigeria

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

See all 28 projects
3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read more
Read 3 Reviews

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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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View projects from:

United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

View all languages

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

View all time zones

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DelonApps

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Lagos, Nigeria

Services provided

20% Call Center Services

15% Corporate Training & Coaching

15% Recruiting +8 services

15% Staffing

10% Customer Service Outsourcing

5% Custom Software Development

5% IT Managed Services

5% IT Staff Augmentation

5% Mobile App Development

3% HR Outsourcing

2% Sales Outsourcing

DelonApps is a company specializing in Contact Center Services and Customer Support Services, particularly excelling in 24/7 call center solutions. Reviewers frequently commend DelonApps for their affordability, precision, and empathy, with 100% positive feedback highlighting their seamless project delivery and remarkable customer service. Approximately 50% of reviewers also emphasize their excellent communication and value for cost.

See all 3 projects

Industry Experience

DelonApps has demonstrated strong expertise in various industries, including Oil, Gas, and Petrochemical, where they excelled in process automation and optimization, resulting in enhanced productivity and customer satisfaction. In the Information Technology sector, their business process outsourcing and 24/7 customer services have significantly improved operational efficiency and sales for clients. Additionally, they effectively serve the medical field by providing reliable call center solutions. Overall, feedback indicates a positive sentiment towards their affordable, high-quality services across these domains.
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Engineering Healthcare Information technology

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
Clients consistently highlight DelonApps' competitive pricing and exceptional value for money. For instance, one client noted that their budget was well accommodated while receiving great service quality. Another client remarked on DelonApps' ability to deliver excellent services at affordable rates, even more competitively priced than options from other countries. Overall, feedback reflects a strong sentiment that DelonApps provides high-quality solutions that align well with client budgets, enhancing their overall satisfaction.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Lagos-based clients praise DelonApps for delivering diverse services, including telesales, BPO, and customer support, with measurable results like increased sales and customer satisfaction. They highlight the company's proactive management, reliability, and affordability across complex projects.
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Featured

What are Featured Providers?

SixEleven Global Services and Solutions, Inc.

4.7 13 reviews

Premier Verified Clutch Guarantee

$1,000+

< $25 / hr

1,000 - 9,999

Serves Lagos, Nigeria

Services provided

30% Call Center Services

30% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

SixEleven Global Services and Solutions, Inc. specializes in Contact Center Services, providing both Inbound and Outbound Call Center support. Reviewers frequently praise their flexibility and responsiveness, with 100% of feedback highlighting timely delivery of services and effective communication. Clients also emphasize the company's ability to meet operational requirements and their strong customer support capabilities, with no negative feedback reported.

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1 of 3 reviews are 5 stars

2 new reviews for Call Center Services services

Unknown avg. project cost

Reviewed 3 times in the past 6 months
SixEleven Global Services and Solutions, Inc. has received positive feedback in recent reviews, highlighting their effective project management and responsiveness to client needs. Clients praised the company's ability to deliver timely and flexible outsourcing support, contributing to smooth business operations. Specific commendations included their adaptability to changing requirements and the quality of their recruitment and onboarding processes. Overall sentiment reflects satisfaction, with no significant areas for improvement noted by clients.
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1 of 3 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Industry Experience

six eleven global services has demonstrated expertise across various industries, including financial services, medical, advertising & marketing, telecommunications, and business services. Clients consistently praise their timely project management, high-quality staffing solutions, and effective communication. The company's strengths lie in their adaptability to specific client needs and commitment to delivering cost-effective services. Overall sentiment indicates that six eleven global services is well-suited for organizations seeking reliable outsourcing and operational support.
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Advertising & marketing Medical Financial services Business services Logistics & Supply Chain Telecommunications Wellness & Fitness Consulting Beauty & Cosmetics

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Simply Contact

4.8 27 reviews

Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Lagos, Nigeria

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a specialized provider of Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and Telephonic Support. The company consistently receives high praise for its expertise in handling multi-channel and multi-lingual customer interactions, with 100% of reviewers noting their professionalism and adaptability. Their ability to improve customer satisfaction and reduce response times significantly is frequently highlighted, making them a valuable partner for diverse business needs.

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1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Simply Contact has received positive feedback in recent reviews, highlighting their effective customer support management. Clients appreciated the timely delivery of tasks, clear communication, and the reduction in their internal team's workload. Notably, one client mentioned the seamless organization and adaptability of the support team. While there was a suggestion for improved understanding of complex licensing issues, the overall sentiment remains highly favorable, indicating that Simply Contact is a reliable partner for customer support needs.
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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Industry Experience

Simply Contact has demonstrated expertise across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and eCommerce. Clients highlight their strengths in customer support, multilingual capabilities, and adaptability to specific business needs. Feedback reflects positive outcomes such as increased customer satisfaction, reduced response times, and improved operational efficiency. Overall, Simply Contact is well-suited for organizations seeking reliable customer service solutions, particularly in tech-driven and service-oriented sectors.
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eCommerce Software Business services Information technology Financial services Education Arts, entertainment & music Retail Hospitality & leisure Human Resources IT Services Telecommunications Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3) Less than $10,000 (1)

What Clients Have Said
Simply Contact is consistently recognized for providing good value for cost, with multiple clients highlighting their competitive pricing. Feedback indicates that their services not only meet but often exceed expectations, leading to improved customer satisfaction and operational efficiency. However, some reviews suggest that there could be room for improvement in their pricing strategy. Overall, the sentiment around Simply Contact's cost-effectiveness is positive, with clients appreciating the balance of quality and affordability.
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Virtual Sales Limited

4.8 22 reviews

Premier Verified

$1,000+

$50 - $99 / hr

10 - 49

Serves Lagos, Nigeria

Services provided

40% Call Center Services

60% Sales Outsourcing

Virtual Sales Limited is a distinguished provider of outbound call center and telemarketing services, specializing in lead generation and appointment setting. With over 90% of reviewers praising their timely delivery and industry expertise, they are noted for strong customer care services and impressive communication. Clients consistently appreciate their proactive project management and the significant impact on sales pipelines, with no significant areas for improvement highlighted.

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2 of 4 reviews are 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 4 times in the past 6 months
Virtual Sales Limited has received positive feedback from clients over the past six months, highlighting their effective lead generation and appointment-setting services. Clients appreciate the professionalism and responsiveness of the team, noting improvements in lead quality and the establishment of a structured sales pipeline. The company's ability to adapt to client needs and provide valuable insights has been particularly praised, with one client emphasizing the seamless integration of Virtual Sales Limited into their team. Overall, the sentiment reflects satisfaction with the results and service quality.
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Industry Experience

Virtual Sales Limited has demonstrated expertise across various industries, including Advertising & Marketing, Business Services, Information Technology, Financial Services, and Telecommunications. Clients commend their organized project management, effective communication, and ability to integrate seamlessly with internal teams. The overall sentiment is highly positive, with specific strengths noted in lead generation and appointment setting. Industries such as IT and Financial Services particularly value their industry knowledge and responsiveness, making Virtual Sales Limited a suitable partner for businesses seeking to enhance their sales initiatives.
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Software IT Services Construction Financial services Consulting Supply Chain, Logistics, and Transport Business services Advertising & marketing Telecommunications Other industries Information technology

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Virtual Sales Limited's strong value for money and competitive pricing. Feedback indicates that their services fit well within budgets while delivering substantial results, such as generating qualified leads and booking meetings. One client noted, "good value for cost," while another emphasized their impressive output relative to spend. Overall, the sentiment is positive, with many clients expressing satisfaction with the return on investment and the quality of service provided.
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England (10) United States (4) Bulgaria (1) Croatia (1) France (1)

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Hi-Deas Expedient Solutions Limited

4.5 1 review

$25,000+

$25 - $49 / hr

10 - 49

Lagos, Nigeria

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

Hi-Deas Expedient Solutions Limited specializes in Contact Center Services, providing both inbound and outbound call center solutions to enhance client interactions. Reviews highlight their exceptional availability and efficient project management, with 100% of feedback praising their data-driven approach, crucial for fintech needs. Their services are recommended for businesses seeking precise telephonic support and customer care services.

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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Loans & Investments Company
4.5 — Hi-Deas Expedient Solutions Limited provides outsourced call center services to a loans and investments company. They answer customer calls and then provide data to the company. Read more
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Industry Experience

Hi-Deas Expedient Solutions Limited has demonstrated strong capabilities in the financial services industry, particularly in enhancing customer experience through outsourced call center services. Clients commend their responsiveness, effective communication, and data-driven approach, which has significantly improved client interactions. The positive feedback highlights their strengths in project management and customer service, making them a suitable partner for businesses seeking to optimize customer engagement within this sector.
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Financial services

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Hi-Deas Expedient Solutions Limited's pricing, often noting their services as cost-effective. One client highlighted an investment of under $5,000 for quality call center support, emphasizing the value received in terms of responsiveness and data provision. Overall, feedback reflects a positive sentiment regarding the company's ability to deliver good customer service at a reasonable cost, making them a recommended choice for businesses seeking reliable support.
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Outcess Solutions

4.0 1 review

$1,000+

$25 - $49 / hr

250 - 999

Lagos, Nigeria

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Cloud Consulting & SI +2 services

20% Customer Service Outsourcing

20% IT Managed Services

Outcess Solutions provides call management services and customer service analytics. Their ability to handle over 200 weekly calls, ensure efficient communication, and deliver detailed analytics reports has been highlighted positively. Clients are particularly impressed by their adeptness in remote work and the professional handling of customer inquiries, which directly led to increased walk-in patients and booked appointments.

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Intercom Nigeria

Not yet reviewed

$100,000+

< $25 / hr

50 - 249

Ikeja, Nigeria

Services provided

40% Call Center Services

20% Unified Communications Consulting & SI

10% CRM Consulting and SI +3 services

10% Customer Service Outsourcing

10% IT Managed Services

10% Sales Outsourcing

Intercom Nigeria, a phone answering service, is based in Ikeja, Nigeria and FCT, Nigeria. They provide Call Center Services and unified communications consulting & SI and were established in 2010.
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CallTel

Not yet reviewed

Undisclosed

$25 - $49 / hr

250 - 999

Lekki, Nigeria

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Midsize call center service CallTel, is in Lekki, Nigeria. Their services include Call Center Services and Customer Service Outsourcing.
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Tech Sales Starter

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Lagos, Nigeria

Services provided

100% Sales Outsourcing

Tech Sales Starter is a Sales Outsourcing company. The team provides Sales Outsourcing, and the firm is based in Lagos, Nigeria.
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Featured

What are Featured Providers?

Valoris Center

4.9 15 reviews

Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Lagos, Nigeria

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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7 of 9 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Sales Services for FinTech Platform Co
5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read more
Read 9 Reviews

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Industry Experience

Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Consumer Products Automotive Retail Other industries

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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Romania (8) Austria (1) Croatia (1) Italy (1) Russia (1)

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Assistring LLC

5.0 16 reviews

Verified Clutch Guarantee

$1,000+

< $25 / hr

50 - 249

Serves Lagos, Nigeria

Services provided

20% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing +2 services

10% AI Agents

10% HR Outsourcing

Assistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.

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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Assistring LLC has received positive feedback from clients in the past six months, highlighting their exceptional customer service support and effective project management. One client noted a successful reduction in call drop rates from 40% to under 3%, attributing this to Assistring LLC's well-trained staff and responsiveness. The team is praised for their efficiency, on-time delivery, and availability throughout the year, with no areas for improvement identified by the client.
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Industry Experience

Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries.
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Retail Real estate Utilities Insurance Consumer products & services Hospitality & leisure

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Average Project Cost Breakdown

$10,000 to $49,000 (12)

What Clients Have Said
Clients consistently highlighted Assistring LLC's competitive pricing and excellent value for money, emphasizing that their services fit within budget while delivering superior results. One client noted, 'Good value for cost,' while another stated, 'Their professional agents are just great. I am happy with them.' Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, leading to improved customer satisfaction and operational efficiency across various projects.
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$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.

Customer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.
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TECHSPEED INC

4.9 18 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Lagos, Nigeria

Services provided

25% Call Center Services

30% Back Office Outsourcing

25% Content Moderation Services +1 service

20% Customer Service Outsourcing

TECHSPEED INC is a Call Center Services provider specializing in customer support services and data entry. Reviews highlight their exceptional project management, proactive communication, and capacity for scaling operations. They achieve high issue resolution rates and maintain timely deliverables, with 100% customer satisfaction reported. Approximately 90% of reviewers commend their adaptability and commitment to quality and efficiency.

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Reviews mention Transparent
TechSpeed Inc. has received positive feedback regarding their transparency throughout the project. One client noted, 'Their extremely transparent whether it be good or bad, they were able to communicate immediately.' This sentiment highlights their effective communication and ability to handle changes gracefully. Overall, clients appreciate the open dialogue and prompt responses, indicating a strong level of trust and reliability in their partnership.

Market Research & Outreach for Equipment Retailer

5.0 Nov 30, 2022

The company was extremely transparent whether it be good or bad, they were able to communicate immediately. Any change I threw at them, they handled with grace.
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Industry Experience

TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.
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United States (16) Canada (1)

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Scimitar Global Services Limited

Not yet reviewed

$100,000+

$25 - $49 / hr

2 - 9

Lagos, Nigeria

Services provided

40% Call Center Services

20% CRM Consulting and SI

20% IT Managed Services +1 service

20% IT Strategy Consulting

Scimitar Global Services Limited is a phone answering service established in 2014. The small team focuses on Call Center Services and CRM consulting and SI.
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camillo.outsourcing

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Lagos, Nigeria

Services provided

35% Call Center Services

35% HR Outsourcing

30% Sales Outsourcing

Headquartered in Lagos, Nigeria, camillo.outsourcing is a small answering service company. The team offers Call Center Services and HR Outsourcing.
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Techmarket

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Lagos, Nigeria

Services provided

10% Call Center Services

15% CRM Consulting and SI

15% Cybersecurity +8 services

15% IT Managed Services

10% Generative AI

10% Unified Communications Consulting & SI

5% AI Agents

5% API Development

5% Application Management & Support

5% Custom Software Development

5% Customer Service Outsourcing

Based in Lagos, Nigeria and Abuja, Nigeria, Techmarket is a CRM consulting and SI company. Founded in 2008, the team focuses on CRM consulting and SI and Cybersecurity.
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Halisi Consults

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Lagos, Nigeria

Services provided

30% Business Consulting

10% Digital Strategy

10% Financial Consulting +6 services

10% Funding & Investment

10% Marketing Strategy

10% Sales Outsourcing

10% Social Media Marketing

5% Financial Advising & Planning

5% Fractional CMO Services

In Lagos, Nigeria, Halisi Consults is a Business Consulting company. They provide Business Consulting and Marketing Strategy and were established in 2018.
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GoalMore Global Wares Limited

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Agege, Nigeria

Services provided

30% Procurement Support

30% Sales Outsourcing

20% Logistics & Supply Chain Consulting +2 services

10% Business Consulting

10% Market Research

Procurement Support company GoalMore Global Wares Limited is located in Agege, Nigeria. They specialize in Procurement Support and Sales Outsourcing and were established in 2021.
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Asksus-ng Business Support Services Limited

Not yet reviewed

$25,000+

$25 - $49 / hr

10 - 49

Lagos, Nigeria

Services provided

10% Call Center Services

20% Back Office Outsourcing

20% Business Consulting +5 services

10% Customer Service Outsourcing

10% Financial Consulting

10% Recruiting

10% Sales Outsourcing

10% Staffing

Launched in 2016, Asksus-ng Business Support Services Limited is a Back Office Outsourcing company. The firm provides Back Office Outsourcing and Business Consulting, and is small.
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Intelics Solutions Nigeria Limited

Not yet reviewed

$10,000+

Undisclosed

50 - 249

Ikeja, Nigeria

Services provided

15% Call Center Services

20% Document Digitization & Management

10% IT Staff Augmentation +12 services

10% Other IT Consulting and SI

10% Warehousing & Distribution

5% Cloud Consulting & SI

5% Customer Service Outsourcing

5% Cybersecurity

5% HR Consulting

5% IT Managed Services

5% Other Application Development

2% Custom Software Development

1% Business Consulting

1% IT Strategy Consulting

1% Unified Communications Consulting & SI

Intelics Solutions Nigeria Limited, a Document Digitization & Management company, is in Ikeja, Nigeria. Their services include Document Digitization & Management and Call Center Services.
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Textng Communications

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Lagos, Nigeria

Services provided

20% Call Center Services

20% Advertising

20% Market Research +2 services

20% Other Marketing

20% Social Media Marketing

Textng Communications is an Advertising company founded in 2020. Their team specializes in Advertising and Market Research.
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NLP Nigeria

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Lagos, Nigeria

Services provided

10% Business Consulting

10% Content Marketing

10% Conversion Optimization +7 services

10% Digital Strategy

10% Email Marketing

10% HR Consulting

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

NLP Nigeria is a Digital Strategy company. The agency is in Lagos, Nigeria and Lagos, Nigeria. Their team provides Digital Strategy and Social Media Marketing.
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Excellium Business Limited

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Lagos, Nigeria

Services provided

15% Call Center Services

25% ERP Consulting and SI

10% CRM Consulting and SI +7 services

10% E-Commerce Development

10% Employer of Record (EOR) Services

10% Enterprise App Modernization

5% IT Strategy Consulting

5% IoT Development

5% Low/No Code Development

5% PEO/Employee Leasing

Excellium Business Limited is a Lagos, Nigeria-based ERP consulting and SI company. They offer ERP consulting and SI and Call Center Services.
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Red Couch

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Lagos, Nigeria

Services provided

15% Call Center Services

40% Customer Service Outsourcing

25% Back Office Outsourcing +2 services

10% Business Consulting

10% Recruitment Process Outsourcing

Established in 2023, Red Couch is a Customer Service Outsourcing company. The company offers Customer Service Outsourcing and Back Office Outsourcing.
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fbEvolve

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Ikeja, Nigeria

Services provided

20% Branding

20% Content Moderation Services

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Web Design

Established in 2024, fbEvolve is a branding firm. The agency provides Branding and Search Engine Optimization, and is small.
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ReoMega Digital

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Lagos, Nigeria

Services provided

20% Content Writing Services

20% Digital Strategy

20% Sales Outsourcing +2 services

20% Social Media Marketing

20% Web Development

ReoMega Digital is a Digital Strategy company. They specialize in Digital Strategy and Social Media Marketing and are in Lagos, Nigeria.
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Sabipromote

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Ikeja, Nigeria

Services provided

10% Call Center Services

15% Recruiting

10% Business Consulting +10 services

10% Corporate Training & Coaching

10% E-Commerce Development

10% Web Development

5% AI Development

5% Advertising

5% CRM Consulting and SI

5% Customer Service Outsourcing

5% Event Management

5% Social Media Marketing

5% Staffing

Sabipromote is a Recruiting company. They are in Ikeja, Nigeria and have small team of experts. Their services include Recruiting and Web Development.
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Global Manpower Nigeria

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lagos, Nigeria

Services provided

30% Call Center Services

40% Staffing

30% Finance & Accounting Outsourcing (FAO)

Global Manpower Nigeria is a midsize Lagos, Nigeria-based Staffing company. Their services include Staffing and Call Center Services.
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Primote Africa Services Limited

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Lagos, Nigeria

Services provided

35% Recruitment Process Outsourcing

10% Back Office Outsourcing

10% Customer Service Outsourcing +7 services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

5% Business Consulting

5% HR Outsourcing

5% Recruiting

5% Staffing

5% Talent Representation

Primote Africa Services Limited is a small Recruitment Process Outsourcing company founded in 2025. Their services include Recruitment Process Outsourcing and Sales Outsourcing.
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CCOutsourcing

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lagos, Nigeria

Services provided

25% Fulfillment

25% Logistics & Supply Chain Consulting

25% Sales Outsourcing +1 service

25% Warehousing & Distribution

CCOutsourcing is a Fulfillment company. Based in Lagos, Nigeria, the team focuses on Fulfillment and Logistics & Supply Chain Consulting.
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MOORE Bishop & Rooks

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lagos, Nigeria

Services provided

20% Call Center Services

60% Accounting

20% Back Office Outsourcing

MOORE Bishop & Rooks is an Accounting company. They are located in Lagos, Nigeria and have midsize team. Their team offers Accounting and Call Center Services.
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BQuins Solution Limited

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Lagos, Nigeria

Services provided

15% Call Center Services

15% Back Office Outsourcing

15% Pay Per Click +4 services

15% Recruiting

15% Search Engine Optimization

15% Social Media Marketing

10% Sales Outsourcing

BQuins Solution Limited is a social media marketing agency founded in 2017. The team offers Social Media Marketing and Search Engine Optimization and is in Lagos, Nigeria.
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Top Call Center Services & Voice Services in Lagos

List of the Top Lagos Call Center Companies & Voice Services

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What Clients Have Said

Reviews mention Transparent

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Reviewed 1 time in the past 6 months

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Helpware CX is very responsive

Reviews mention Open to feedback

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SupportYourApp is very responsive

Call Center Services for Automotive Company

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What Clients Have Said

Reviewed 3 times in the past 6 months

Call Center Services for E-Commerce Company

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Reviewed 1 time in the past 6 months

Call Center Staffing for Government Helpline

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What Clients Have Said

Reviewed 4 times in the past 6 months

Industry Experience

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Call Center Services for Loans & Investments Company

Industry Experience

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Call Center & Sales Services for FinTech Platform Co

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Valoris Center is very responsive

Reviewed 1 time in the past 6 months

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Customer Support call

Reviews mention Transparent

Market Research & Outreach for Equipment Retailer

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

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