Top Call Center Services & Voice Services in Nigeria
24 Companies
3 Leaders 15 Contenders
List of the Top Nigeria Call Center Companies & Voice Services
Sponsored
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
10% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +2 services20% Data Annotation Services10% Content Moderation ServicesHugo provides comprehensive Contact Center Services, including Customer Support Services through inbound and outbound call centers, chat, email, and phone. The reviews consistently highlight Hugo's efficiency, adaptability, and robust project management, resulting in improved customer support experiences and operational enhancements. Clients commend Hugo for a seamless integration into existing operations and delivering high-quality support without the need for constant oversight.
Exceptional performanceReviewed 1 time in the past 6 monthsProfessionalExceptional results -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
25% Call Center Services55% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% FulfillmentSureCall offers a comprehensive range of Contact Center Services, focusing on Inbound and Outbound Call Center operations, Customer Support, and Telemarketing Services. The overall feedback from their reviews highlights their exceptional project management, responsiveness, and ability to enhance customer satisfaction while reducing client costs. Clients also commend SureCall for their proactive and efficient service, adaptability, and strong communication skills.
KnowledgeableExceeds expectationsExperiencedReviewed 1 time in the past 6 months -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Services provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingMartal Group offers a range of services including Contact Center Services, Telemarketing Services, and both Inbound and Outbound Call Center operations. The overall feedback from reviews highlights their strengths in generating high-quality leads, proactive communication, and effective project management. Clients appreciate their responsiveness, collaborative approach, and ability to understand and integrate with their clients' business needs.
Translate ideas into productsTeam playersGreat project managementOpen to feedback -
$1,000+< $25 / hr250 - 999Lagos, Nigeria
Services provided
20% Call Center Services15% Corporate Training & Coaching15% Recruiting +8 services15% Staffing10% Customer Service Outsourcing5% Custom Software Development5% IT Managed Services5% IT Staff Augmentation5% Mobile App Development3% HR Outsourcing2% Sales OutsourcingDelonApps offers a broad range of services including Contact Center Services and Customer Support Services, specifically providing 24/7 call center solutions with omni-channel capabilities. The overall feedback highlights their excellent service delivery, affordability, and effective communication, with clients consistently praising their reliability and responsiveness.
High-quality workCompleted projects in 2 countries5.0 out of 5.0 rating for costTimely -
$25,000+$25 - $49 / hr10 - 49Lagos, Nigeria
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingHi-Deas Expedient Solutions Limited provides outsourced Call Center Services, focusing on improving client interactions through both inbound and outbound call center support. Their services are highly regarded for their quick responsiveness and effective communication. Clients appreciate their ability to deliver detailed data, which is crucial for performance tracking.
4.0 out of 5.0 rating for cost1 review mentions Call Center ServicesAccessibleGreat project management -
$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +1 service15% Sales OutsourcingHit Rate Solutions provides comprehensive Contact Center Services, including both Inbound and Outbound Call Center services, Customer Support Services, and Telemarketing Services. Reviews highlight their effective project management, punctual communication, and cost-efficiency, with clients particularly appreciating their responsiveness, professionalism, and high-quality customer interactions. The company is praised for its ability to meet project goals and deliver reliable results across various industries.
Reviewed 6 times in the past 6 monthsProfessionalCommunicativeExceptional results -
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSix Eleven Global Services provides Contact Center Services, including Customer Support Services, Inbound Call Center, and Telemarketing Services. Reviews highlight the company's professional and responsive personnel, timely delivery, and alignment with client values, with a particular emphasis on meeting customer communication goals and achieving quick response times. Clients appreciate the high value and effective project management.
Unique expertiseInnovativeTeam playersProfessional -
$5,000+$25 - $49 / hr250 - 999Home, KS
Services provided
50% Call Center Services50% Customer Service OutsourcingBlue Valley Marketing offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. The overall feedback highlights their exceptional responsiveness, professionalism, and expertise in enhancing user experiences, streamlining communication, and efficiently resolving customer inquiries. Clients commend their dedication, timely delivery, and substantial improvements in customer satisfaction and operational efficiency.
AccommodatingProfessionalProactiveUnique expertise -
$1,000+$25 - $49 / hr250 - 999Lagos, Nigeria
Services provided
20% Call Center Services20% Back Office Outsourcing20% Cloud Consulting & SI +2 services20% Customer Service Outsourcing20% IT Managed ServicesOutcess Solutions provides call management services and customer service analytics. Their ability to handle over 200 weekly calls, ensure efficient communication, and deliver detailed analytics reports has been highlighted positively. Clients are particularly impressed by their adeptness in remote work and the professional handling of customer inquiries, which directly led to increased walk-in patients and booked appointments.
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$100,000+< $25 / hr50 - 249Ikeja, Nigeria
Services provided
40% Call Center Services20% Unified Communications Consulting & SI10% CRM Consulting and SI +3 services10% Customer Service Outsourcing10% IT Managed Services10% Sales OutsourcingIntercom Nigeria, a phone answering service, is based in Ikeja, Nigeria and FCT, Nigeria. They provide Call Center Services and unified communications consulting & SI and were established in 2010.
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$1,000+$25 - $49 / hr10 - 49Close, Nigeria
Services provided
100% Call Center ServicesIT Sky Solutions is a Close, Nigeria-based call center company. Their services include Call Center Services.
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Undisclosed$50 - $99 / hr2 - 9Lagos, Nigeria
Services provided
100% Sales OutsourcingTech Sales Starter is a Sales Outsourcing company. The team provides Sales Outsourcing, and the firm is based in Lagos, Nigeria.
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$100,000+$25 - $49 / hr2 - 9Lagos, Nigeria
Services provided
40% Call Center Services20% CRM Consulting and SI20% IT Managed Services +1 service20% IT Strategy ConsultingScimitar Global Services Limited is a phone answering service established in 2014. The small team focuses on Call Center Services and CRM consulting and SI.
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Undisclosed< $25 / hr50 - 249Zagreb, Croatia
Services provided
15% Call Center Services31% Customer Service Outsourcing20% Back Office Outsourcing +11 services10% Direct Marketing5% Advertising5% CRM Consulting and SI5% Market Research2% Ecommerce Marketing2% Staffing1% Compliance Consulting1% Demand Generation Marketing1% ERP Consulting and SI1% Procurement Support1% SMS MarketingSignifico offers a comprehensive range of Contact Center Services, including Customer Support Services, Inbound Call Center, Outbound Call Center, and Telemarketing Services. Clients highlight Significo's reliability, expertise, and ability to meet deadlines, noting significant improvements in customer satisfaction and operational efficiency. The company's commitment to quality and value is consistently praised across reviews.
5.0 out of 5.0 rating for costPassionate about their workUnique expertiseGreat project management -
$1,000+< $25 / hr250 - 999București, Romania
Services provided
50% Call Center Services20% Back Office Outsourcing20% CRM Consulting and SI +1 service10% Customer Service OutsourcingValoris Center, specializing in Contact Center Services, provides a comprehensive array of services, including Customer Support, Inbound and Outbound Call Center, and Telemarketing Services. Across various reviews, clients commend the company for its professionalism, flexibility, and proactive approach. Although some feedback highlights high personnel turnover, Valoris is generally praised for delivering results on time, adapting to client needs, and maintaining strong communication.
ProfessionalWell-organized projectsReliableUnderstands the needs of their clients -
$100,000+Undisclosed10,000+Singapore
Services provided
10% Call Center Services60% Customer Service Outsourcing20% Sales Outsourcing +1 service10% Business ConsultingTDCX offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Their reviews highlight impressive capabilities in scaling operations, maintaining high-quality customer support, and effective project management. Clients consistently praise their flexibility, hands-on approach, and strong alignment with customer experience goals, although minor areas for improvement such as absenteeism and competitive costing are occasionally mentioned.
ReceptiveAccessible4.7 out of 5.0 rating for costExceeds expectations -
UndisclosedUndisclosed10 - 49Lagos, Nigeria
Services provided
16% Call Center Services33% Customer Service Outsourcing20% CRM Consulting and SI +3 services12% Unified Communications Consulting & SI11% IT Managed Services8% CybersecuritySmall Customer Service Outsourcing company Techmarket, is located in Lagos, Nigeria and Abuja, Nigeria. Their services include Customer Service Outsourcing and CRM consulting and SI.
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UndisclosedUndisclosed10 - 49Lagos, Nigeria
Services provided
35% Call Center Services35% HR Outsourcing30% Sales OutsourcingHeadquartered in Lagos, Nigeria, camillo.outsourcing is a small answering service company. The team offers Call Center Services and HR Outsourcing.
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$1,000+Undisclosed250 - 999Lapu-Lapu City, Philippines
Services provided
10% Call Center Services20% Content Marketing20% Email Marketing +4 services20% Social Media Marketing10% Back Office Outsourcing10% SMS Marketing10% Video MarketingJOYNO INC offers comprehensive digital marketing services, including content creation and social media management. Although the reviews do not specifically mention Contact Center Services or Customer Support Services, clients highlight the company's effective project management, quick responsiveness, and accommodating nature. JOYNO INC's strong company culture and high-quality work have significantly increased social media engagement for their clients.
Completed projects in 2 countriesExperiencedPassionate about their work1 review mentions Call Center Services -
$1,000+$300+ / hr10 - 49Aba, Nigeria
Services provided
35% IT Strategy Consulting35% Sales Outsourcing20% Web Design +1 service10% LogoDarlington Media Tech Agency is a small Aba, Nigeria-based IT strategy consulting company. The team provides IT strategy consulting and Sales Outsourcing.
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$1,000+$100 - $149 / hr2 - 9Lagos, Nigeria
Services provided
30% Business Consulting10% Digital Strategy10% Financial Consulting +6 services10% Funding & Investment10% Marketing Strategy10% Sales Outsourcing10% Social Media Marketing5% Financial Advising & Planning5% Fractional CMO ServicesIn Lagos, Nigeria, Halisi Consults is a Business Consulting company. They provide Business Consulting and Marketing Strategy and were established in 2018.
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$10,000+Undisclosed50 - 249Ikeja, Nigeria
Services provided
15% Call Center Services20% Document Digitization & Management10% IT Staff Augmentation +12 services10% Other IT Consulting and SI10% Warehousing & Distribution5% Cloud Consulting & SI5% Customer Service Outsourcing5% Cybersecurity5% HR Consulting5% IT Managed Services5% Other Application Development2% Custom Software Development1% Business Consulting1% IT Strategy Consulting1% Unified Communications Consulting & SIIntelics Solutions Nigeria Limited, a Document Digitization & Management company, is in Ikeja, Nigeria. Their services include Document Digitization & Management and Call Center Services.
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$25,000+$25 - $49 / hr10 - 49Lagos, Nigeria
Services provided
10% Call Center Services20% Back Office Outsourcing20% Business Consulting +5 services10% Customer Service Outsourcing10% Financial Consulting10% Recruiting10% Sales Outsourcing10% StaffingAsksus-ng Business Support Services is a small Business Consulting company headquartered in Lagos, Nigeria. The team focuses on Business Consulting and Back Office Outsourcing.
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$1,000+$100 - $149 / hr10 - 49Lagos, Nigeria
Services provided
10% Business Consulting10% Content Marketing10% Conversion Optimization +7 services10% Digital Strategy10% Email Marketing10% HR Consulting10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media MarketingNLP Nigeria is a Digital Strategy company. The agency is in Lagos, Nigeria and Lagos, Nigeria. Their team provides Digital Strategy and Social Media Marketing.
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$5,000+$25 - $49 / hr2 - 9Lugbe, Nigeria
Services provided
40% Corporate Training & Coaching25% Business Consulting10% IT Strategy Consulting +3 services10% Marketing Strategy10% Sales Outsourcing5% Data Annotation ServicesAstute Business Consult, a Corporate Training & Coaching company, provide Corporate Training & Coaching and Business Consulting. They were launched in 2021.
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UndisclosedUndisclosed2 - 9Lagos, Nigeria
Services provided
20% Call Center Services20% Advertising20% Market Research +2 services20% Other Marketing20% Social Media MarketingTextng Communications is an Advertising company founded in 2020. Their team specializes in Advertising and Market Research.
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$1,000+$25 - $49 / hr2 - 9Ikeja, Nigeria
Services provided
20% Branding20% Content Moderation Services20% Sales Outsourcing +2 services20% Search Engine Optimization20% Web DesignEstablished in 2024, fbEvolve is a branding firm. The agency provides Branding and Search Engine Optimization, and is small.
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$1,000+$25 - $49 / hr2 - 9Lagos, Nigeria
Services provided
20% Content Writing Services20% Digital Strategy20% Sales Outsourcing +2 services20% Social Media Marketing20% Web DevelopmentReoMega Digital is a Digital Strategy company. They specialize in Digital Strategy and Social Media Marketing and are in Lagos, Nigeria.
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UndisclosedUndisclosed50 - 249Lagos, Nigeria
Services provided
30% Call Center Services40% Staffing30% Finance & Accounting Outsourcing (FAO)Global Manpower Nigeria is a midsize Lagos, Nigeria-based Staffing company. Their services include Staffing and Call Center Services.
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UndisclosedUndisclosed50 - 249Lagos, Nigeria
Services provided
25% Fulfillment25% Logistics & Supply Chain Consulting25% Sales Outsourcing +1 service25% Warehousing & DistributionCCOutsourcing is a Fulfillment company. Based in Lagos, Nigeria, the team focuses on Fulfillment and Logistics & Supply Chain Consulting.
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UndisclosedUndisclosed50 - 249Lagos, Nigeria
Services provided
20% Call Center Services60% Accounting20% Back Office OutsourcingMOORE Bishop & Rooks is an Accounting company. They are located in Lagos, Nigeria and have midsize team. Their team offers Accounting and Call Center Services.
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UndisclosedUndisclosed250 - 999Lagos, Nigeria
Services provided
15% Call Center Services15% Back Office Outsourcing15% Pay Per Click +4 services15% Recruiting15% Search Engine Optimization15% Social Media Marketing10% Sales OutsourcingBQuins Solution Limited is a social media marketing agency founded in 2017. The team offers Social Media Marketing and Search Engine Optimization and is in Lagos, Nigeria.
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UndisclosedUndisclosed2 - 9Abuja, Nigeria
Services provided
20% Call Center Services20% Business Consulting20% Market Research +3 services15% HR Outsourcing15% Recruiting10% Corporate Training & CoachingMarket Research company Top-worth Consulting was launched in 2011. The team focuses on Market Research and Business Consulting.
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UndisclosedUndisclosedFreelancerIbadan, Nigeria
Services provided
15% Advertising15% Ecommerce Marketing15% Email Marketing +5 services15% Sales Outsourcing15% Social Media Marketing10% Search Engine Optimization10% Web Design5% Graphic DesignRonkyBest Digital Marketing Agency is an Advertising company. Based in Ibadan, Nigeria, the company was founded in 2020. Their team provides Advertising and Social Media Marketing.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 3 Nigeria Call Center Companies & Voice Services
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$1,000+< $25 / hr250 - 999Lagos, Nigeria
Ability to deliver
26.5/40.016.8/20 Reviews4.4/10 Clients & Experience5.3/10 Market PresenceService focus
20% Call Center Services2% Sales Outsourcing78% Other -
$25,000+$25 - $49 / hr10 - 49Lagos, Nigeria
Ability to deliver
19.9/40.014.6/20 Reviews1.3/10 Clients & Experience4/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+$25 - $49 / hr250 - 999Lagos, Nigeria
Ability to deliver
12.1/40.00/20 Reviews6.6/10 Clients & Experience5.5/10 Market PresenceService focus
20% Call Center Services80% Other -
$100,000+< $25 / hr50 - 249Ikeja, Nigeria
Ability to deliver
6.1/40.00/20 Reviews1.2/10 Clients & Experience4.9/10 Market PresenceService focus
40% Call Center Services10% Sales Outsourcing50% Other -
$1,000+$25 - $49 / hr10 - 49Close, Nigeria
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Call Center Services -
Undisclosed$50 - $99 / hr2 - 9Lagos, Nigeria
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Sales Outsourcing -
$100,000+$25 - $49 / hr2 - 9Lagos, Nigeria
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
40% Call Center Services60% Other -
UndisclosedUndisclosed10 - 49Lagos, Nigeria
Ability to deliver
7.7/40.00/20 Reviews2.4/10 Clients & Experience5.3/10 Market PresenceService focus
16% Call Center Services84% Other -
UndisclosedUndisclosed10 - 49Lagos, Nigeria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services30% Sales Outsourcing35% Other -
$1,000+$300+ / hr10 - 49Aba, Nigeria
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
$1,000+$100 - $149 / hr2 - 9Lagos, Nigeria
Ability to deliver
6.9/40.00/20 Reviews1.4/10 Clients & Experience5.4/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$10,000+Undisclosed50 - 249Ikeja, Nigeria
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
15% Call Center Services85% Other -
$25,000+$25 - $49 / hr10 - 49Lagos, Nigeria
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+$100 - $149 / hr10 - 49Lagos, Nigeria
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$5,000+$25 - $49 / hr2 - 9Lugbe, Nigeria
Ability to deliver
5.8/40.00/20 Reviews1.8/10 Clients & Experience4/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Lagos, Nigeria
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+$25 - $49 / hr2 - 9Ikeja, Nigeria
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+$25 - $49 / hr2 - 9Lagos, Nigeria
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Sales Outsourcing80% Other