Top Call Center Services & Voice Services in Nigeria

Ratings Updated: May 14, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews

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Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Nigeria

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

See all 28 projects
3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

View all languages

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 47 reviews
Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Nigeria

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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Reviews mention Open to feedback
The overall sentiment regarding Helpware's openness to feedback is positive. Clients appreciate their willingness to listen and adapt, as evidenced by one client's note on their readiness to address ideas and provide quick responses. Although there were instances of misunderstanding task requests, the client emphasized that Helpware is always receptive to feedback, demonstrating a commitment to improving communication and project outcomes.

Design & SMM for Graphic Design Firm & Online Shop

4.5 Jan 13, 2021

The regularity of our communication motivates me to provide them with tasks and feedback to keep internal projects moving. At times there's a misunderstanding of my task request. I have to explain more completely using visuals in the Slack channel to get the project done. However, that's the nature of online interactions and would be an issue with any team during these times of working from home. They are always open to my feedback and quick to respond.
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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Industry Experience

Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

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United States (40) Canada (1) Georgia (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Nigeria

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

See all 9 projects
2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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United States (7) Australia (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Hugo Inc.

5.0 28 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Lagos, Nigeria

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

See all 28 projects
3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
Read 3 Reviews

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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

View all languages

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

View all time zones

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DelonApps

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Lagos, Nigeria

Services provided

20% Call Center Services

15% Corporate Training & Coaching

15% Recruiting +8 services

15% Staffing

10% Customer Service Outsourcing

5% Custom Software Development

5% IT Managed Services

5% IT Staff Augmentation

5% Mobile App Development

3% HR Outsourcing

2% Sales Outsourcing

DelonApps is a company specializing in Contact Center Services and Customer Support Services, particularly excelling in 24/7 call center solutions. Reviewers frequently commend DelonApps for their affordability, precision, and empathy, with 100% positive feedback highlighting their seamless project delivery and remarkable customer service. Approximately 50% of reviewers also emphasize their excellent communication and value for cost.

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Reviews mention High-quality work
Clients have consistently praised DelonApps for delivering high-quality work. One client noted their impressive precision and empathy, highlighting seamless project delivery on budget and schedule. Another client commended their excellent 24/7 call center service, which garnered positive customer feedback due to quick and helpful responses. Overall, the sentiment reflects satisfaction with DelonApps' ability to provide top-notch services at competitive prices, reinforcing their reputation for quality and reliability.

Process Automation & Optimization for Engineering Company

5.0 Jun 4, 2024

The project delivery was seamless on budget, to specifications and on schedule. I was impressed with their precision and empathy.
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2 of 2 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Process Automation & Optimization for Engineering Company
5.0 — An engineering company hired DelonApps to automate and optimize their processes. The goal was to improve the client’s productivity and service delivery. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
DelonApps is consistently recognized for providing good value for money across multiple reviews. Clients appreciated the company's pricing, noting it fit their budgets while delivering high-quality services. For instance, one client highlighted that DelonApps offered 'affordable and excellent service' compared to competitors. Another emphasized 'good value for cost' and mentioned that project delivery was 'on budget.' Overall, the sentiment reflects satisfaction with DelonApps’ cost-effectiveness and commitment to quality.
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United States (2) Nigeria (1)

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Featured

What are Featured Providers?

six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Nigeria

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Industry Experience

Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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SupportYourApp

4.8 82 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Nigeria

Services provided

25% Call Center Services

35% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a provider of Contact Center Services, specializing in Customer Support Services including Inbound Call Center and Telephonic Support. The company is highly praised for delivering reliable and multi-channel support, with 100% of reviews commending their timely project management and professional communication. Clients consistently highlight SupportYourApp's flexibility and capacity to scale support operations efficiently.

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Reviews mention Proactive
Clients consistently praised SupportYourApp for their proactive communication and project management. For instance, one client noted their 'proactive communication' and ability to 'anticipate risks,' while another remarked on their 'proactive approach' in spotting workflow improvements. Additionally, several reviews highlighted the team's commitment to understanding client needs and adapting quickly, reinforcing a positive sentiment around their proactive stance in ensuring project success and client satisfaction.

Customer Support for Smart Home Climate Control Brand

5.0 Aug 27, 2024

Their team was highly responsive, often addressing our needs within hours, and they're flexible in adapting to any changes or new requirements. Their proactive approach to problem-solving and commitment to continuous improvement ensured that the project stayed on track and met all of our objectives.
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Customer Support Services for R&D Service Provider

5.0 Feb 3, 2024

They had quick, professional, and proactive communication from the very start. Based on our customers’ positive feedback, we were satisfied with the quality of customer support provided by SupportYourApp.
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Customer Support for Gift & Accessories Brand

5.0 Jun 21, 2023

They are responsive when things go awry, they are committed to the relationship succeeding, and they're proactive when we express concerns. It's rare for such a collaboration to be without points of frustration, especially earlier in the process - what distinguishes them is their active commitment to rectifying problems when they arise.
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Call Center Services for Meditation App

5.0 Jan 23, 2023

Our contacts at SYA are very proactive with their communication of any team-related updates, and are very available for questions and requests that may come up. Their willingness to learn and work with new things and new tasks is impressive.
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Customer Support Services for B2B Software Development Firm

5.0 Jan 10, 2023

They are always ready and willing to talk to us and to communicate with us and reach out proactively to check in regularly. We are very happy with their services and are looking into expanding our support team with them.
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30 of 33 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read more
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Industry Experience

SupportYourApp has received positive feedback across diverse industries, including Information Technology, Retail, Financial Services, and Education. Clients praised their expertise in customer support, quick response times, and the ability to scale services efficiently. However, the retail sector reported mixed results, highlighting issues with accountability and coverage. Overall, SupportYourApp is well-suited for tech-driven, customer-centric environments where quality support and operational flexibility are critical.
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Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Energy & natural resources Financial services Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (19) $50,000 to $199,999 (11) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive SupportYourApp as offering good value for money, with competitive pricing that aligns well with their budgets. Positive feedback highlights the company's ability to provide effective customer support, resulting in increased customer satisfaction and operational efficiency. For instance, one client noted a significant improvement in ticket resolution speed, attributing their success to SupportYourApp's dedicated agents. However, some reviews indicated occasional issues with service consistency, suggesting that while the value is appreciated, there is room for improvement in quality control.
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Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves Nigeria

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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Reviews mention Timely
Overall, Simply Contact received positive feedback regarding their timeliness in project delivery. Clients consistently noted their ability to meet deadlines and respond quickly to needs. For instance, one client highlighted that Simply Contact managed their project excellently, always delivering on time and maintaining effective communication. Another client emphasized that Simply Contact's workflow was smooth, with timely updates and flexibility in meeting specific requirements. Overall, the sentiment surrounding timeliness is overwhelmingly positive.

Back Office & Customer Service for App Optimization Agency

5.0 Feb 23, 2024

Simply Contact did an excellent job managing the project. They always finished work on time and quickly responded whenever we needed them.
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Customer Support Services for SaaS Company

5.0 Apr 25, 2023

Their project manager always provides timely updates and ensures a transparent workflow. We were also impressed by Simply Contact's flexibility in meeting our specific requirements.
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Customer Service Outsourcing for AdTech Company

4.0 Dec 9, 2024

Simply Connect managed the project well, delivering everything on time as promised. They were responsive and easy to work with, quickly addressing any questions or adjustments we needed along the way. Their flexibility and clear communication made the whole process smooth and stress-free.
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Outsourced Customer Service for Cloud Collaborative Platform

5.0 Sep 12, 2024

During our collaboration, Simply Contact met all deadlines and the workflow was smooth.
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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
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Hi-Deas Expedient Solutions Limited

4.5 1 review

$25,000+

$25 - $49 / hr

10 - 49

Lagos, Nigeria

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

Hi-Deas Expedient Solutions Limited is a distinguished provider of Contact Center Services, offering both inbound and outbound call handling to support customer interactions. Feedback highlights their prompt responsiveness and effective project management, emphasizing their capability in delivering precise data, crucial for client decision-making. Approximately 100% of reviewers commend their ability to provide detailed customer service metrics.

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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Loans & Investments Company
4.5 — Hi-Deas Expedient Solutions Limited provides outsourced call center services to a loans and investments company. They answer customer calls and then provide data to the company. Read more
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Industry Experience

Hi-Deas Expedient Solutions Limited has demonstrated strong capabilities in the financial services industry, particularly in enhancing customer experience through outsourced call center services. Clients commend their responsiveness, effective communication, and data-driven approach, which has significantly improved client interactions. The positive feedback highlights their strengths in project management and customer service, making them a suitable partner for businesses seeking to optimize customer engagement within this sector.
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Financial services

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Hi-Deas Expedient Solutions Limited's pricing, often noting their services as cost-effective. One client highlighted an investment of under $5,000 for quality call center support, emphasizing the value received in terms of responsiveness and data provision. Overall, feedback reflects a positive sentiment regarding the company's ability to deliver good customer service at a reasonable cost, making them a recommended choice for businesses seeking reliable support.
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Outcess Solutions

4.0 1 review

$1,000+

$25 - $49 / hr

250 - 999

Lagos, Nigeria

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Cloud Consulting & SI +2 services

20% Customer Service Outsourcing

20% IT Managed Services

Outcess Solutions provides call management services and customer service analytics. Their ability to handle over 200 weekly calls, ensure efficient communication, and deliver detailed analytics reports has been highlighted positively. Clients are particularly impressed by their adeptness in remote work and the professional handling of customer inquiries, which directly led to increased walk-in patients and booked appointments.

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Intercom Nigeria

Not yet reviewed

$100,000+

< $25 / hr

50 - 249

Ikeja, Nigeria

Services provided

40% Call Center Services

20% Unified Communications Consulting & SI

10% CRM Consulting and SI +3 services

10% Customer Service Outsourcing

10% IT Managed Services

10% Sales Outsourcing

Intercom Nigeria, a phone answering service, is based in Ikeja, Nigeria and FCT, Nigeria. They provide Call Center Services and unified communications consulting & SI and were established in 2010.
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IT Sky Solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Close, Nigeria

Services provided

100% Call Center Services

IT Sky Solutions is a Close, Nigeria-based call center company. Their services include Call Center Services.
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CallTel

Not yet reviewed

Undisclosed

$25 - $49 / hr

250 - 999

Lekki, Nigeria

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Midsize call center service CallTel, is in Lekki, Nigeria. Their services include Call Center Services and Customer Service Outsourcing.
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Featured

What are Featured Providers?
Significo

5.0 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Nigeria

Services provided

40% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

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Reviews mention Passionate about their work
Clients consistently highlight Significo's passion and dedication to their work. One client noted their 'passion, expertise, and people who will do everything for the client,' emphasizing their commitment to treating customers as their own. Another remarked on their impressively fast and reliable service, showcasing a seamless execution of tasks. Overall, the sentiment regarding their passion reflects a strong alignment with client values and a proactive approach to meeting customer needs.

Customer Support Services for Oil & Gas Company

5.0 Feb 15, 2024

The most impressive thing about this company is their passion, expertise and people who will do everything for the client. They treat our customers like their own, which is the most important thing for an outsourced contact centre. Significo delivered everything that was in line with our expectations.
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Customer Support Services for Car Dealer

5.0 Dec 6, 2023

Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. The most impressive things about them are their passion, expertise, and people who will do everything for the client and show you what you need in the future if you are not yet aware of it.
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3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
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Industry Experience

Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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Valoris Center

4.9 14 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Nigeria

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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1 of 2 reviews are 5 stars

2 new reviews for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Valoris Center indicate a strong overall sentiment, highlighting their punctual project management and effective communication. Clients appreciated their proactive approach and understanding of business needs, with specific praise for their response times and quality of customer support. Notably, one client emphasized their impressive reaction time to needs, while another highlighted their flexibility. Suggestions for improvement included refining ticket distribution processes. Overall, Valoris Center is perceived as a reliable and value-driven partner.
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7 of 9 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Outsourcing for Freight Transportation Co
5.0 — Valoris Center provides customer support services for a freight transportation company. The team assists the client's customers and resolves their main issues and requests. Read more
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Industry Experience

Valoris Center has demonstrated expertise across various industries, notably in financial services, retail, eCommerce, automotive, and business services. Clients commend their proactive customer service, flexible approach, and commitment to customer satisfaction. Positive sentiments highlight high performance metrics, such as SLA achievement and customer satisfaction scores. The provider's ability to enhance customer engagement and adapt to industry-specific needs positions them as a strong partner, particularly for organizations in finance, retail, and customer-centric sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industries

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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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A-SALES AB

4.9 64 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Nigeria

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a specialized company offering outbound Contact Center Services with a focus on generating qualified sales leads through multi-channel campaigns. Their reviews reveal a consistent delivery of project objectives, with clients highlighting their precision in targeting, proactive project management, and effective communication. Approximately 90% of reviewers commend their ability to understand nuanced market needs and tailor outreach accordingly, contributing to a steady increase in business opportunities.

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Reviews mention High-quality work
Clients consistently praised A-SALES AB for delivering high-quality work, particularly in generating qualified leads and appointments. One client noted their 'fantastic communication' and described the team as a 'well-oiled machine,' while another emphasized the 'quality of contacts' provided, reducing their own workload significantly. The measurable outcomes highlighted by clients included substantial increases in conversion rates and sales, demonstrating A-SALES AB's effectiveness and commitment to excellence.

Lead Generation & Sales Outsourcing for Video Production Co

5.0 Apr 12, 2024

A-SALES AB's quality of contacts is like no other, so we had to do less work on our side overall.
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Lead Gen & Appointment Setting for Video Solutions Company

5.0 Mar 29, 2024

Their astuteness in understanding our niche and creating quality links with potential customers lived up to the hype, leading to a boost in our conversion stats. Professional, skilled, and consistently trustworthy.
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Email Outreach for AI Solutions Provider

5.0 Mar 3, 2024

That the service they provide is of such quality when they are mostly based on performance. There is a setup fee and monthly service costs, but other than that, they are pure performance.
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Email Marketing Outreach for Digital Marketing Agency

5.0 Oct 12, 2023

They go the extra mile to deliver a high-quality email outreach service.
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Sales Outsourcing & Lead Generation for Compliance Platform

5.0 Feb 25, 2025

Clients highlight their ability to generate high-quality leads that convert into tangible business opportunities. Their focus on results rather than just activity metrics sets them apart from many generic lead generation firms. Unlike many lead-gen agencies that just provide contacts, A-SALES AB qualified leads thoroughly before passing them to the client’s sales team, ensuring a higher conversion rate and minimizing wasted effort.
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16 of 16 Call Center Services reviews are 5 stars

6 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read more
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Industry Experience

A-SALES AB has garnered positive feedback across various industries including business services, advertising and marketing, healthcare, and information technology. Clients commend their expertise in lead generation, appointment setting, and tailored outreach strategies, resulting in a consistent flow of qualified meetings. The overall sentiment reflects satisfaction with their project management and responsiveness. Notably, they excel in adapting messaging to align with specific market needs, making them a strong partner for companies in sectors such as healthcare, IT, and digital marketing.
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Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing IT Services Consulting Business services

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Average Project Cost Breakdown

Less than $10,000 (19) $10,000 to $49,000 (14)

What Clients Have Said
Clients consistently highlight A-Sales AB's strong value for money, noting that their pricing aligns well with project budgets. For instance, one client emphasized the 'good value for cost,' while another appreciated their 'high-quality leads' that resulted in significant ROI. Overall, the sentiment is positive, with many stating that the investment led to a steady flow of qualified meetings and successful outreach campaigns, reinforcing the perception of cost-effectiveness and satisfactory outcomes.
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Tech Sales Starter

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Lagos, Nigeria

Services provided

100% Sales Outsourcing

Tech Sales Starter is a Sales Outsourcing company. The team provides Sales Outsourcing, and the firm is based in Lagos, Nigeria.
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Scimitar Global Services Limited

Not yet reviewed

$100,000+

$25 - $49 / hr

2 - 9

Lagos, Nigeria

Services provided

40% Call Center Services

20% CRM Consulting and SI

20% IT Managed Services +1 service

20% IT Strategy Consulting

Scimitar Global Services Limited is a phone answering service established in 2014. The small team focuses on Call Center Services and CRM consulting and SI.
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camillo.outsourcing

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Lagos, Nigeria

Services provided

35% Call Center Services

35% HR Outsourcing

30% Sales Outsourcing

Headquartered in Lagos, Nigeria, camillo.outsourcing is a small answering service company. The team offers Call Center Services and HR Outsourcing.
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Darlington Media Tech Agency

Not yet reviewed

$1,000+

$300+ / hr

10 - 49

Aba, Nigeria

Services provided

35% IT Strategy Consulting

35% Sales Outsourcing

20% Web Design +1 service

10% Logo

Darlington Media Tech Agency is a small Aba, Nigeria-based IT strategy consulting company. The team provides IT strategy consulting and Sales Outsourcing.
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Techmarket

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Lagos, Nigeria

Services provided

10% Call Center Services

15% CRM Consulting and SI

15% Cybersecurity +8 services

15% IT Managed Services

10% Generative AI

10% Unified Communications Consulting & SI

5% AI Agents

5% API Development

5% Application Management & Support

5% Custom Software Development

5% Customer Service Outsourcing

Based in Lagos, Nigeria and Abuja, Nigeria, Techmarket is a CRM consulting and SI company. Founded in 2008, the team focuses on CRM consulting and SI and Cybersecurity.
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Halisi Consults

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Lagos, Nigeria

Services provided

30% Business Consulting

10% Digital Strategy

10% Financial Consulting +6 services

10% Funding & Investment

10% Marketing Strategy

10% Sales Outsourcing

10% Social Media Marketing

5% Financial Advising & Planning

5% Fractional CMO Services

In Lagos, Nigeria, Halisi Consults is a Business Consulting company. They provide Business Consulting and Marketing Strategy and were established in 2018.
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Intelics Solutions Nigeria Limited

Not yet reviewed

$10,000+

Undisclosed

50 - 249

Ikeja, Nigeria

Services provided

15% Call Center Services

20% Document Digitization & Management

10% IT Staff Augmentation +12 services

10% Other IT Consulting and SI

10% Warehousing & Distribution

5% Cloud Consulting & SI

5% Customer Service Outsourcing

5% Cybersecurity

5% HR Consulting

5% IT Managed Services

5% Other Application Development

2% Custom Software Development

1% Business Consulting

1% IT Strategy Consulting

1% Unified Communications Consulting & SI

Intelics Solutions Nigeria Limited, a Document Digitization & Management company, is in Ikeja, Nigeria. Their services include Document Digitization & Management and Call Center Services.
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Asksus-ng Business Support Services

Not yet reviewed

$25,000+

$25 - $49 / hr

10 - 49

Lagos, Nigeria

Services provided

10% Call Center Services

20% Back Office Outsourcing

20% Business Consulting +5 services

10% Customer Service Outsourcing

10% Financial Consulting

10% Recruiting

10% Sales Outsourcing

10% Staffing

Asksus-ng Business Support Services is a small Business Consulting company headquartered in Lagos, Nigeria. The team focuses on Business Consulting and Back Office Outsourcing.
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NLP Nigeria

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Lagos, Nigeria

Services provided

10% Business Consulting

10% Content Marketing

10% Conversion Optimization +7 services

10% Digital Strategy

10% Email Marketing

10% HR Consulting

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

NLP Nigeria is a Digital Strategy company. The agency is in Lagos, Nigeria and Lagos, Nigeria. Their team provides Digital Strategy and Social Media Marketing.
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Astute Business Consult

Not yet reviewed

$5,000+

$25 - $49 / hr

2 - 9

Lugbe, Nigeria

Services provided

40% Corporate Training & Coaching

25% Business Consulting

10% IT Strategy Consulting +3 services

10% Marketing Strategy

10% Sales Outsourcing

5% Data Annotation Services

Astute Business Consult, a Corporate Training & Coaching company, provide Corporate Training & Coaching and Business Consulting. They were launched in 2021.
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Excellium Business Limited

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Lagos, Nigeria

Services provided

15% Call Center Services

25% ERP Consulting and SI

10% CRM Consulting and SI +7 services

10% E-Commerce Development

10% Employer of Record (EOR) Services

10% Enterprise App Modernization

5% IT Strategy Consulting

5% IoT Development

5% Low/No Code Development

5% PEO/Employee Leasing

Excellium Business Limited is a Lagos, Nigeria-based ERP consulting and SI company. They offer ERP consulting and SI and Call Center Services.
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Textng Communications

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Lagos, Nigeria

Services provided

20% Call Center Services

20% Advertising

20% Market Research +2 services

20% Other Marketing

20% Social Media Marketing

Textng Communications is an Advertising company founded in 2020. Their team specializes in Advertising and Market Research.
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fbEvolve

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Ikeja, Nigeria

Services provided

20% Branding

20% Content Moderation Services

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Web Design

Established in 2024, fbEvolve is a branding firm. The agency provides Branding and Search Engine Optimization, and is small.
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ReoMega Digital

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Lagos, Nigeria

Services provided

20% Content Writing Services

20% Digital Strategy

20% Sales Outsourcing +2 services

20% Social Media Marketing

20% Web Development

ReoMega Digital is a Digital Strategy company. They specialize in Digital Strategy and Social Media Marketing and are in Lagos, Nigeria.
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Global Manpower Nigeria

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lagos, Nigeria

Services provided

30% Call Center Services

40% Staffing

30% Finance & Accounting Outsourcing (FAO)

Global Manpower Nigeria is a midsize Lagos, Nigeria-based Staffing company. Their services include Staffing and Call Center Services.
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Primote Africa Services Limited

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Lagos, Nigeria

Services provided

35% Recruitment Process Outsourcing

10% Back Office Outsourcing

10% Customer Service Outsourcing +7 services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

5% Business Consulting

5% HR Outsourcing

5% Recruiting

5% Staffing

5% Talent Representation

Primote Africa Services Limited is a small Recruitment Process Outsourcing company founded in 2025. Their services include Recruitment Process Outsourcing and Sales Outsourcing.
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CCOutsourcing

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lagos, Nigeria

Services provided

25% Fulfillment

25% Logistics & Supply Chain Consulting

25% Sales Outsourcing +1 service

25% Warehousing & Distribution

CCOutsourcing is a Fulfillment company. Based in Lagos, Nigeria, the team focuses on Fulfillment and Logistics & Supply Chain Consulting.
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MOORE Bishop & Rooks

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lagos, Nigeria

Services provided

20% Call Center Services

60% Accounting

20% Back Office Outsourcing

MOORE Bishop & Rooks is an Accounting company. They are located in Lagos, Nigeria and have midsize team. Their team offers Accounting and Call Center Services.
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BQuins Solution Limited

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Lagos, Nigeria

Services provided

15% Call Center Services

15% Back Office Outsourcing

15% Pay Per Click +4 services

15% Recruiting

15% Search Engine Optimization

15% Social Media Marketing

10% Sales Outsourcing

BQuins Solution Limited is a social media marketing agency founded in 2017. The team offers Social Media Marketing and Search Engine Optimization and is in Lagos, Nigeria.
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Top-worth Consulting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Abuja, Nigeria

Services provided

20% Call Center Services

20% Business Consulting

20% Market Research +3 services

15% HR Outsourcing

15% Recruiting

10% Corporate Training & Coaching

Market Research company Top-worth Consulting was launched in 2011. The team focuses on Market Research and Business Consulting.
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RonkyBest Digital Marketing Agency

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Ibadan, Nigeria

Services provided

15% Advertising

15% Ecommerce Marketing

15% Email Marketing +5 services

15% Sales Outsourcing

15% Social Media Marketing

10% Search Engine Optimization

10% Web Design

5% Graphic Design

RonkyBest Digital Marketing Agency is an Advertising company. Based in Ibadan, Nigeria, the company was founded in 2020. Their team provides Advertising and Social Media Marketing.
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Top Call Center Services & Voice Services in Nigeria

List of the Top Nigeria Call Center Companies & Voice Services

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Open to feedback

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six eleven global services is very responsive

Reviews mention Proactive

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Reviews mention Timely

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Call Center Services for Loans & Investments Company

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What Clients Have Said

Reviews mention Passionate about their work

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Average Project Cost Breakdown

What Clients Have Said

Reviewed 2 times in the past 6 months

Customer Service Outsourcing for Freight Transportation Co

Industry Experience

Select Industry to see insights

Valoris Center is very responsive

Reviews mention High-quality work

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