Top Call Center Services & Voice Services in Nigeria

Ratings Updated: October 15, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Nigeria

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Exceptional results
Client feedback reflects exceptional results achieved through Hugo Inc.'s services, highlighting a significant increase in content production speed, now three times faster with near-perfect accuracy. The client praised Hugo's organizational skills and efficient onboarding process, stating it took less than three weeks to start operations. They noted, 'They deliver great work,' and found no areas for improvement, indicating a highly positive overall sentiment towards Hugo's performance and reliability.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. We extend our gratitude for their vital role in enabling our timely deliveries and eagerly anticipate the continuation of this fruitful partnership.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. Whether it was through email, chat, or phone, their skilled agents were always ready to provide swift and accurate solutions to our customers' inquiries. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.
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Scaling & QA Services for Media Company

5.0 Aug 23, 2023

We can now push out content 3X faster with almost 100% accuracy on all of our content through audio and video. We’ve also enhanced our support capabilities to be able to respond to comments in livestreams almost instantaneously across all regions. From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read more
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Nigeria

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Helpware CX has received positive feedback in the last six months, particularly for their effective customer research services that successfully attracted six new customers for a telecommunications client. The client praised Helpware CX for their impressive speed in project management and seamless communication. They chose Helpware CX for their competitive value, expressing satisfaction with the overall engagement and suggesting no areas for improvement, highlighting a strong sense of reliability and efficiency.
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Industry Experience

Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT Services

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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SupportYourApp

4.8 87 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Nigeria

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.

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3 of 4 reviews are 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 4 times in the past 6 months
SupportYourApp has received positive feedback in recent reviews, highlighting their effective project management and responsiveness. Clients praised their ability to enhance operational efficiency, with one noting a significant increase in ticket resolution from 15 to 40 per month. Another client emphasized the seamless integration of SupportYourApp's team, which allowed for a focused internal team. Overall sentiment reflects high satisfaction with their services, with no significant areas for improvement identified by clients.
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30 of 33 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read more
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Industry Experience

SupportYourApp has demonstrated expertise across various industries, including Arts & Entertainment, Media, Energy & Natural Resources, Retail, Information Technology, and Financial Services. Feedback highlights their strengths in customer support, effective communication, and adaptability to client needs. Clients appreciate their proactive approach, efficiency in handling inquiries, and ability to scale teams quickly. Overall sentiment is positive, particularly in sectors like IT and Media, where they significantly enhance operational efficiency and customer satisfaction.
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Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Telecommunications Research Arts, entertainment & music Healthcare Other Industry Social Networking Business services Gaming Software Education Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT Services Financial services

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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Lagos, Nigeria

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

See all 28 projects
Reviews mention Exceptional results
Client feedback reflects exceptional results achieved through Hugo Inc.'s services, highlighting a significant increase in content production speed, now three times faster with near-perfect accuracy. The client praised Hugo's organizational skills and efficient onboarding process, stating it took less than three weeks to start operations. They noted, 'They deliver great work,' and found no areas for improvement, indicating a highly positive overall sentiment towards Hugo's performance and reliability.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. We extend our gratitude for their vital role in enabling our timely deliveries and eagerly anticipate the continuation of this fruitful partnership.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. Whether it was through email, chat, or phone, their skilled agents were always ready to provide swift and accurate solutions to our customers' inquiries. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.
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Scaling & QA Services for Media Company

5.0 Aug 23, 2023

We can now push out content 3X faster with almost 100% accuracy on all of our content through audio and video. We’ve also enhanced our support capabilities to be able to respond to comments in livestreams almost instantaneously across all regions. From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read more
Read 3 Reviews

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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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DelonApps

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Lagos, Nigeria

Services provided

20% Call Center Services

15% Corporate Training & Coaching

15% Recruiting +8 services

15% Staffing

10% Customer Service Outsourcing

5% Custom Software Development

5% IT Managed Services

5% IT Staff Augmentation

5% Mobile App Development

3% HR Outsourcing

2% Sales Outsourcing

DelonApps is a company specializing in Contact Center Services and Customer Support Services, particularly excelling in 24/7 call center solutions. Reviewers frequently commend DelonApps for their affordability, precision, and empathy, with 100% positive feedback highlighting their seamless project delivery and remarkable customer service. Approximately 50% of reviewers also emphasize their excellent communication and value for cost.

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Reviews mention High-quality work
DelonApps has received high praise for delivering high-quality work, particularly in their mobile application development and 24/7 call center services. Clients have highlighted their excellent service, affordability, and impressive customer feedback, noting that DelonApps provides quick updates and treats customers exceptionally well. One client emphasized that they offer top-tier solutions at lower costs compared to competitors, reflecting overall satisfaction with DelonApps' performance and reliability.

Process Automation & Optimization for Engineering Company

5.0 Jun 4, 2024

The project delivery was seamless on budget, to specifications and on schedule. I was impressed with their precision and empathy.
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2 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Process Automation & Optimization for Engineering Company
5.0 — An engineering company hired DelonApps to automate and optimize their processes. The goal was to improve the client’s productivity and service delivery. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
Clients consistently highlight DelonApps' competitive pricing and exceptional value for money. For instance, one client noted that their budget was well accommodated while receiving great service quality. Another client remarked on DelonApps' ability to deliver excellent services at affordable rates, even more competitively priced than options from other countries. Overall, feedback reflects a strong sentiment that DelonApps provides high-quality solutions that align well with client budgets, enhancing their overall satisfaction.
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United States (2) Nigeria (1)

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Featured

What are Featured Providers?
SixEleven Global Services and Solutions, Inc.

4.7 13 reviews

Premier Verified Clutch Guarantee

$1,000+

< $25 / hr

1,000 - 9,999

Serves Nigeria

Services provided

30% Call Center Services

30% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

SixEleven Global Services and Solutions, Inc. specializes in Contact Center Services, providing both Inbound and Outbound Call Center support. Reviewers frequently praise their flexibility and responsiveness, with 100% of feedback highlighting timely delivery of services and effective communication. Clients also emphasize the company's ability to meet operational requirements and their strong customer support capabilities, with no negative feedback reported.

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Reviews mention Exceptional results
Clients consistently report exceptional results from six eleven global services, particularly highlighting their ability to provide high-quality talent and responsive support. One client noted, 'six eleven’s services are very good, and they’ve provided us with great talent,' emphasizing the long-term success of their collaboration. Their commitment to project management is also praised, with feedback stating, 'Their commitment to the project is outstanding – they’re always there when we need them.' Overall, clients express a high level of satisfaction.

BPO Services for Telecommuniactions & IT Services Company

4.5 Feb 15, 2023

six eleven’s services are very good, and they’ve provided us with great talent. We’ve been working with them for around 10 years now, and some of the resources they originally provided us with are still working for us. These resources are now excellent managers, and they know our business and processes very well.
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1 of 3 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Industry Experience

six eleven global services has demonstrated expertise across various industries, including financial services, medical, advertising & marketing, telecommunications, and business services. Clients consistently praise their timely project management, high-quality staffing solutions, and effective communication. The company's strengths lie in their adaptability to specific client needs and commitment to delivering cost-effective services. Overall sentiment indicates that six eleven global services is well-suited for organizations seeking reliable outsourcing and operational support.
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Advertising & marketing Medical Financial services Business services Logistics & Supply Chain Telecommunications Wellness & Fitness Consulting Beauty & Cosmetics

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More responsive than most other service providers

SixEleven Global Services and Solutions, Inc. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Simply Contact

4.8 27 reviews

Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Nigeria

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a specialized provider of Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and Telephonic Support. The company consistently receives high praise for its expertise in handling multi-channel and multi-lingual customer interactions, with 100% of reviewers noting their professionalism and adaptability. Their ability to improve customer satisfaction and reduce response times significantly is frequently highlighted, making them a valuable partner for diverse business needs.

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Reviews mention Customized support
Simply Contact has received high praise for its customized support, with clients noting their tailored solutions and deep understanding of specific challenges. One client highlighted how Simply Contact quickly learned the nuances of their platform, leading to a 16% increase in user retention. Another client commended their unique approach, which focused on creating a strong customer support system and improving back-office efficiency. Overall, feedback indicates a high level of satisfaction with Simply Contact's responsiveness and project management.

Customer Service Outsourcing for Data Analytics Company

5.0 Oct 16, 2023

Simply Contact exhibited exemplary project management skills. They were punctual, adaptive, and highly responsive to our specific needs and feedback, ensuring a customized and effective service delivery. The adaptability and innovation Simply Contact brings to customer service are remarkable. Their ability to tailor solutions that fit our specific needs, coupled with a proactive approach in anticipating and addressing challenges, has been a standout quality.
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Outsourced Customer Service for Cloud Collaborative Platform

5.0 Sep 12, 2024

They quickly learned the nuances of our platform and provided tailored solutions for our users. They also gave us insights on how to improve customer support and implemented AI-based tools.
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Customer Support Services for Email Deliverability Platform

5.0 Nov 28, 2023

What impressed us most about Simply Contact was their customized approach. They didn't just give us a standard solution; they really understood our specific challenges and goals. Their expertise in customer service and back-office management is clear throughout our work together.
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1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Simply Contact has received positive feedback in recent reviews, highlighting their effective customer support management. Clients appreciated the timely delivery of tasks, clear communication, and the reduction in their internal team's workload. Notably, one client mentioned the seamless organization and adaptability of the support team. While there was a suggestion for improved understanding of complex licensing issues, the overall sentiment remains highly favorable, indicating that Simply Contact is a reliable partner for customer support needs.
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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
Read 15 Reviews

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3) Less than $10,000 (1)

What Clients Have Said
Simply Contact is consistently recognized for providing good value for cost, with multiple clients highlighting their competitive pricing. Feedback indicates that their services not only meet but often exceed expectations, leading to improved customer satisfaction and operational efficiency. However, some reviews suggest that there could be room for improvement in their pricing strategy. Overall, the sentiment around Simply Contact's cost-effectiveness is positive, with clients appreciating the balance of quality and affordability.
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Virtual Sales Limited

4.8 22 reviews

Premier Verified

$1,000+

$50 - $99 / hr

10 - 49

Serves Nigeria

Services provided

40% Call Center Services

60% Sales Outsourcing

Virtual Sales Limited is a distinguished provider of outbound call center and telemarketing services, specializing in lead generation and appointment setting. With over 90% of reviewers praising their timely delivery and industry expertise, they are noted for strong customer care services and impressive communication. Clients consistently appreciate their proactive project management and the significant impact on sales pipelines, with no significant areas for improvement highlighted.

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2 of 4 reviews are 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 4 times in the past 6 months
Virtual Sales Limited has received positive feedback from clients over the past six months, highlighting their effective lead generation and appointment-setting services. Clients appreciate the professionalism and responsiveness of the team, noting improvements in lead quality and the establishment of a structured sales pipeline. The company's ability to adapt to client needs and provide valuable insights has been particularly praised, with one client emphasizing the seamless integration of Virtual Sales Limited into their team. Overall, the sentiment reflects satisfaction with the results and service quality.
Read 4 Recent Reviews

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3 of 6 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation Services for SaaS Company
4.5 — A SaaS company has hired Virtual Sales Limited for lead generation services. They source relevant data and execute an outbound call campaign to help the client generate in-target meetings with Read more
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Industry Experience

Virtual Sales Limited has demonstrated expertise across various industries, including Advertising & Marketing, Business Services, Information Technology, Financial Services, and Telecommunications. Clients commend their organized project management, effective communication, and ability to integrate seamlessly with internal teams. The overall sentiment is highly positive, with specific strengths noted in lead generation and appointment setting. Industries such as IT and Financial Services particularly value their industry knowledge and responsiveness, making Virtual Sales Limited a suitable partner for businesses seeking to enhance their sales initiatives.
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Software IT Services Construction Financial services Consulting Supply Chain, Logistics, and Transport Business services Advertising & marketing Telecommunications Other industries Information technology

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Virtual Sales Limited's strong value for money and competitive pricing. Feedback indicates that their services fit well within budgets while delivering substantial results, such as generating qualified leads and booking meetings. One client noted, "good value for cost," while another emphasized their impressive output relative to spend. Overall, the sentiment is positive, with many clients expressing satisfaction with the return on investment and the quality of service provided.
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Hi-Deas Expedient Solutions Limited

4.5 1 review

$25,000+

$25 - $49 / hr

10 - 49

Lagos, Nigeria

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

Hi-Deas Expedient Solutions Limited specializes in Contact Center Services, providing both inbound and outbound call center solutions to enhance client interactions. Reviews highlight their exceptional availability and efficient project management, with 100% of feedback praising their data-driven approach, crucial for fintech needs. Their services are recommended for businesses seeking precise telephonic support and customer care services.

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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Loans & Investments Company
4.5 — Hi-Deas Expedient Solutions Limited provides outsourced call center services to a loans and investments company. They answer customer calls and then provide data to the company. Read more
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Industry Experience

Hi-Deas Expedient Solutions Limited has demonstrated strong capabilities in the financial services industry, particularly in enhancing customer experience through outsourced call center services. Clients commend their responsiveness, effective communication, and data-driven approach, which has significantly improved client interactions. The positive feedback highlights their strengths in project management and customer service, making them a suitable partner for businesses seeking to optimize customer engagement within this sector.
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Financial services

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Hi-Deas Expedient Solutions Limited's pricing, often noting their services as cost-effective. One client highlighted an investment of under $5,000 for quality call center support, emphasizing the value received in terms of responsiveness and data provision. Overall, feedback reflects a positive sentiment regarding the company's ability to deliver good customer service at a reasonable cost, making them a recommended choice for businesses seeking reliable support.
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Outcess Solutions

4.0 1 review

$1,000+

$25 - $49 / hr

250 - 999

Lagos, Nigeria

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Cloud Consulting & SI +2 services

20% Customer Service Outsourcing

20% IT Managed Services

Outcess Solutions provides call management services and customer service analytics. Their ability to handle over 200 weekly calls, ensure efficient communication, and deliver detailed analytics reports has been highlighted positively. Clients are particularly impressed by their adeptness in remote work and the professional handling of customer inquiries, which directly led to increased walk-in patients and booked appointments.

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Intercom Nigeria

Not yet reviewed

$100,000+

< $25 / hr

50 - 249

Ikeja, Nigeria

Services provided

40% Call Center Services

20% Unified Communications Consulting & SI

10% CRM Consulting and SI +3 services

10% Customer Service Outsourcing

10% IT Managed Services

10% Sales Outsourcing

Intercom Nigeria, a phone answering service, is based in Ikeja, Nigeria and FCT, Nigeria. They provide Call Center Services and unified communications consulting & SI and were established in 2010.
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IT Sky Solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Close, Nigeria

Services provided

100% Call Center Services

IT Sky Solutions is a Close, Nigeria-based call center company. Their services include Call Center Services.
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CallTel

Not yet reviewed

Undisclosed

$25 - $49 / hr

250 - 999

Lekki, Nigeria

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Midsize call center service CallTel, is in Lekki, Nigeria. Their services include Call Center Services and Customer Service Outsourcing.
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Featured

What are Featured Providers?
Valoris Center

4.9 15 reviews

Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Nigeria

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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Reviews mention Adaptable
Valoris Center has received positive feedback regarding their adaptability and flexibility across multiple client reviews. One client noted their ability to 'adapt to industry particularities' and 'dive into specifics,' while another emphasized their 'capacity to adapt' to fluctuating volumes. Additionally, a third review highlighted Valoris's 'quick and effective ramp-up' and their responsiveness to industry dynamics. Overall, clients express confidence in Valoris's ability to meet evolving project needs.

Outbound Call Center Service for Automobile Company

5.0 Feb 21, 2023

We appreciate that Valoris adapted to our industry particularities and managed to dive into the specifics; they are also flexible and result oriented.
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7 of 9 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Sales Services for FinTech Platform Co
5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and excellent value for money. One client noted a 'good value for cost' and praised their culture fit. Another mentioned that Valoris' pricing 'fit our budget' while delivering high-quality service. Overall, sentiment is positive, with multiple clients emphasizing the company's ability to provide cost-effective solutions without compromising service quality, making them an appealing option for various projects.
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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Assistring LLC

5.0 16 reviews

Verified Clutch Guarantee

$1,000+

< $25 / hr

50 - 249

Serves Nigeria

Services provided

20% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing +2 services

10% AI Agents

10% HR Outsourcing

Assistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.

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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Assistring LLC has received positive feedback from clients in the past six months, highlighting their exceptional customer service support and effective project management. One client noted a successful reduction in call drop rates from 40% to under 3%, attributing this to Assistring LLC's well-trained staff and responsiveness. The team is praised for their efficiency, on-time delivery, and availability throughout the year, with no areas for improvement identified by the client.
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Industry Experience

Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries.
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Retail Real estate Utilities Insurance Consumer products & services Hospitality & leisure

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Average Project Cost Breakdown

$10,000 to $49,000 (12)

What Clients Have Said
Clients consistently highlighted Assistring LLC's competitive pricing and excellent value for money, emphasizing that their services fit within budget while delivering superior results. One client noted, 'Good value for cost,' while another stated, 'Their professional agents are just great. I am happy with them.' Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, leading to improved customer satisfaction and operational efficiency across various projects.
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$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.

Customer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.
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TECHSPEED INC

4.9 18 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Nigeria

Services provided

25% Call Center Services

30% Back Office Outsourcing

25% Content Moderation Services +1 service

20% Customer Service Outsourcing

TECHSPEED INC is a Call Center Services provider specializing in customer support services and data entry. Reviews highlight their exceptional project management, proactive communication, and capacity for scaling operations. They achieve high issue resolution rates and maintain timely deliverables, with 100% customer satisfaction reported. Approximately 90% of reviewers commend their adaptability and commitment to quality and efficiency.

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Reviews mention Proactive
Clients consistently express a positive sentiment regarding TECHSPEED INC's proactive approach. One client noted the company's 'proactive communication and customer-first mindset,' highlighting their ability to anticipate potential issues and provide solutions before problems arose. The team's responsiveness and adaptability were also praised, contributing to a smooth and productive partnership. Overall, clients appreciate the level of ownership and accountability demonstrated by TECHSPEED INC, indicating a strong alignment with project needs.

Customer Service Outsourcing for Home Care Agency

5.0 Sep 29, 2025

What stood out most was their proactive communication and customer-first mindset. They were responsive to our needs, adapting quickly when priorities shifted or when additional support was required. They didn’t just complete tasks — they anticipated potential issues and offered solutions before problems arose. Their team showed genuine commitment to quality and efficiency, which made the partnership feel smooth and productive.
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2 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read more
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Industry Experience

TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.
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Tech Sales Starter

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Lagos, Nigeria

Services provided

100% Sales Outsourcing

Tech Sales Starter is a Sales Outsourcing company. The team provides Sales Outsourcing, and the firm is based in Lagos, Nigeria.
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Scimitar Global Services Limited

Not yet reviewed

$100,000+

$25 - $49 / hr

2 - 9

Lagos, Nigeria

Services provided

40% Call Center Services

20% CRM Consulting and SI

20% IT Managed Services +1 service

20% IT Strategy Consulting

Scimitar Global Services Limited is a phone answering service established in 2014. The small team focuses on Call Center Services and CRM consulting and SI.
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camillo.outsourcing

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Lagos, Nigeria

Services provided

35% Call Center Services

35% HR Outsourcing

30% Sales Outsourcing

Headquartered in Lagos, Nigeria, camillo.outsourcing is a small answering service company. The team offers Call Center Services and HR Outsourcing.
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Darlington Media Tech Agency

Not yet reviewed

$1,000+

$300+ / hr

10 - 49

Aba, Nigeria

Services provided

35% IT Strategy Consulting

35% Sales Outsourcing

20% Web Design +1 service

10% Logo

Darlington Media Tech Agency is a small Aba, Nigeria-based IT strategy consulting company. The team provides IT strategy consulting and Sales Outsourcing.
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Techmarket

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Lagos, Nigeria

Services provided

10% Call Center Services

15% CRM Consulting and SI

15% Cybersecurity +8 services

15% IT Managed Services

10% Generative AI

10% Unified Communications Consulting & SI

5% AI Agents

5% API Development

5% Application Management & Support

5% Custom Software Development

5% Customer Service Outsourcing

Based in Lagos, Nigeria and Abuja, Nigeria, Techmarket is a CRM consulting and SI company. Founded in 2008, the team focuses on CRM consulting and SI and Cybersecurity.
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Halisi Consults

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Lagos, Nigeria

Services provided

30% Business Consulting

10% Digital Strategy

10% Financial Consulting +6 services

10% Funding & Investment

10% Marketing Strategy

10% Sales Outsourcing

10% Social Media Marketing

5% Financial Advising & Planning

5% Fractional CMO Services

In Lagos, Nigeria, Halisi Consults is a Business Consulting company. They provide Business Consulting and Marketing Strategy and were established in 2018.
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GoalMore Global Wares Limited

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Agege, Nigeria

Services provided

30% Procurement Support

30% Sales Outsourcing

20% Logistics & Supply Chain Consulting +2 services

10% Business Consulting

10% Market Research

Procurement Support company GoalMore Global Wares Limited is located in Agege, Nigeria. They specialize in Procurement Support and Sales Outsourcing and were established in 2021.
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Asksus-ng Business Support Services Limited

Not yet reviewed

$25,000+

$25 - $49 / hr

10 - 49

Lagos, Nigeria

Services provided

10% Call Center Services

20% Back Office Outsourcing

20% Business Consulting +5 services

10% Customer Service Outsourcing

10% Financial Consulting

10% Recruiting

10% Sales Outsourcing

10% Staffing

Launched in 2016, Asksus-ng Business Support Services Limited is a Back Office Outsourcing company. The firm provides Back Office Outsourcing and Business Consulting, and is small.
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Intelics Solutions Nigeria Limited

Not yet reviewed

$10,000+

Undisclosed

50 - 249

Ikeja, Nigeria

Services provided

15% Call Center Services

20% Document Digitization & Management

10% IT Staff Augmentation +12 services

10% Other IT Consulting and SI

10% Warehousing & Distribution

5% Cloud Consulting & SI

5% Customer Service Outsourcing

5% Cybersecurity

5% HR Consulting

5% IT Managed Services

5% Other Application Development

2% Custom Software Development

1% Business Consulting

1% IT Strategy Consulting

1% Unified Communications Consulting & SI

Intelics Solutions Nigeria Limited, a Document Digitization & Management company, is in Ikeja, Nigeria. Their services include Document Digitization & Management and Call Center Services.
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Textng Communications

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Lagos, Nigeria

Services provided

20% Call Center Services

20% Advertising

20% Market Research +2 services

20% Other Marketing

20% Social Media Marketing

Textng Communications is an Advertising company founded in 2020. Their team specializes in Advertising and Market Research.
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NLP Nigeria

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Lagos, Nigeria

Services provided

10% Business Consulting

10% Content Marketing

10% Conversion Optimization +7 services

10% Digital Strategy

10% Email Marketing

10% HR Consulting

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

NLP Nigeria is a Digital Strategy company. The agency is in Lagos, Nigeria and Lagos, Nigeria. Their team provides Digital Strategy and Social Media Marketing.
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Astute Business Consult

Not yet reviewed

$5,000+

$25 - $49 / hr

2 - 9

Lugbe, Nigeria

Services provided

40% Corporate Training & Coaching

25% Business Consulting

10% IT Strategy Consulting +3 services

10% Marketing Strategy

10% Sales Outsourcing

5% Data Annotation Services

Astute Business Consult, a Corporate Training & Coaching company, provide Corporate Training & Coaching and Business Consulting. They were launched in 2021.
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Excellium Business Limited

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Lagos, Nigeria

Services provided

15% Call Center Services

25% ERP Consulting and SI

10% CRM Consulting and SI +7 services

10% E-Commerce Development

10% Employer of Record (EOR) Services

10% Enterprise App Modernization

5% IT Strategy Consulting

5% IoT Development

5% Low/No Code Development

5% PEO/Employee Leasing

Excellium Business Limited is a Lagos, Nigeria-based ERP consulting and SI company. They offer ERP consulting and SI and Call Center Services.
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Red Couch

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Lagos, Nigeria

Services provided

15% Call Center Services

40% Customer Service Outsourcing

25% Back Office Outsourcing +2 services

10% Business Consulting

10% Recruitment Process Outsourcing

Established in 2023, Red Couch is a Customer Service Outsourcing company. The company offers Customer Service Outsourcing and Back Office Outsourcing.
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fbEvolve

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Ikeja, Nigeria

Services provided

20% Branding

20% Content Moderation Services

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Web Design

Established in 2024, fbEvolve is a branding firm. The agency provides Branding and Search Engine Optimization, and is small.
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ReoMega Digital

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Lagos, Nigeria

Services provided

20% Content Writing Services

20% Digital Strategy

20% Sales Outsourcing +2 services

20% Social Media Marketing

20% Web Development

ReoMega Digital is a Digital Strategy company. They specialize in Digital Strategy and Social Media Marketing and are in Lagos, Nigeria.
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Sabipromote

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Ikeja, Nigeria

Services provided

10% Call Center Services

15% Recruiting

10% Business Consulting +10 services

10% Corporate Training & Coaching

10% E-Commerce Development

10% Web Development

5% AI Development

5% Advertising

5% CRM Consulting and SI

5% Customer Service Outsourcing

5% Event Management

5% Social Media Marketing

5% Staffing

Sabipromote is a Recruiting company. They are in Ikeja, Nigeria and have small team of experts. Their services include Recruiting and Web Development.
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Global Manpower Nigeria

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lagos, Nigeria

Services provided

30% Call Center Services

40% Staffing

30% Finance & Accounting Outsourcing (FAO)

Global Manpower Nigeria is a midsize Lagos, Nigeria-based Staffing company. Their services include Staffing and Call Center Services.
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Primote Africa Services Limited

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Lagos, Nigeria

Services provided

35% Recruitment Process Outsourcing

10% Back Office Outsourcing

10% Customer Service Outsourcing +7 services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

5% Business Consulting

5% HR Outsourcing

5% Recruiting

5% Staffing

5% Talent Representation

Primote Africa Services Limited is a small Recruitment Process Outsourcing company founded in 2025. Their services include Recruitment Process Outsourcing and Sales Outsourcing.
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CCOutsourcing

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lagos, Nigeria

Services provided

25% Fulfillment

25% Logistics & Supply Chain Consulting

25% Sales Outsourcing +1 service

25% Warehousing & Distribution

CCOutsourcing is a Fulfillment company. Based in Lagos, Nigeria, the team focuses on Fulfillment and Logistics & Supply Chain Consulting.
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MOORE Bishop & Rooks

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lagos, Nigeria

Services provided

20% Call Center Services

60% Accounting

20% Back Office Outsourcing

MOORE Bishop & Rooks is an Accounting company. They are located in Lagos, Nigeria and have midsize team. Their team offers Accounting and Call Center Services.
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BQuins Solution Limited

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Lagos, Nigeria

Services provided

15% Call Center Services

15% Back Office Outsourcing

15% Pay Per Click +4 services

15% Recruiting

15% Search Engine Optimization

15% Social Media Marketing

10% Sales Outsourcing

BQuins Solution Limited is a social media marketing agency founded in 2017. The team offers Social Media Marketing and Search Engine Optimization and is in Lagos, Nigeria.
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Top-worth Consulting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Abuja, Nigeria

Services provided

20% Call Center Services

20% Business Consulting

20% Market Research +3 services

15% HR Outsourcing

15% Recruiting

10% Corporate Training & Coaching

Market Research company Top-worth Consulting was launched in 2011. The team focuses on Market Research and Business Consulting.
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RonkyBest Digital Marketing Agency

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Ibadan, Nigeria

Services provided

15% Advertising

15% Ecommerce Marketing

15% Email Marketing +5 services

15% Sales Outsourcing

15% Social Media Marketing

10% Search Engine Optimization

10% Web Design

5% Graphic Design

RonkyBest Digital Marketing Agency is an Advertising company. Based in Ibadan, Nigeria, the company was founded in 2020. Their team provides Advertising and Social Media Marketing.
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Top Call Center Services & Voice Services in Nigeria

List of the Top Nigeria Call Center Companies & Voice Services

Reviews mention Exceptional results

Customer Service Outsourcing for Gaming Company

Multilingual Customer Support for Beverage Company

Scaling & QA Services for Media Company

Call Center Services for Automotive Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Helpware CX is very responsive

Reviewed 4 times in the past 6 months

Call Center Services for Water & Energy Metering Company

Industry Experience

Select Industry to see insights

SupportYourApp is very responsive

Reviews mention Exceptional results

Customer Service Outsourcing for Gaming Company

Multilingual Customer Support for Beverage Company

Scaling & QA Services for Media Company

Call Center Services for Automotive Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention High-quality work

Process Automation & Optimization for Engineering Company

Process Automation & Optimization for Engineering Company

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Exceptional results

BPO Services for Telecommuniactions & IT Services Company

Call Center Services for E-Commerce Company

Industry Experience

Select Industry to see insights

SixEleven Global Services and Solutions, Inc. is very responsive

Reviews mention Customized support

Customer Service Outsourcing for Data Analytics Company

Outsourced Customer Service for Cloud Collaborative Platform

Customer Support Services for Email Deliverability Platform

Reviewed 1 time in the past 6 months

Call Center Staffing for Government Helpline

Average Project Cost Breakdown

What Clients Have Said

Reviewed 4 times in the past 6 months

Lead Generation Services for SaaS Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Call Center Services for Loans & Investments Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Adaptable

Outbound Call Center Service for Automobile Company

Call Center & Sales Services for FinTech Platform Co

Average Project Cost Breakdown

What Clients Have Said

Valoris Center is very responsive

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Customer Support call

Reviews mention Proactive

Customer Service Outsourcing for Home Care Agency

Customer Service Outsourcing for Home Care Agency

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said