Top Call Center Services & Voice Services in Nigeria
3 Leaders 15 Contenders
30 Companies
List of the Top Nigeria Call Center Companies & Voice Services
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Featured
What are Featured Providers?
Hugo Inc.
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$1,000+< $25 / hr1,000 - 9,999Serves NigeriaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Detail-oriented
Clients have consistently praised Hugo Inc. for their meticulous attention to detail, which is evident in their deliverables. One client highlighted Hugo's 'quality and detail' in their work, noting the comprehensive and user-friendly FAQ section that significantly reduced customer support inquiries. Another client commended their 'exceptional work in creating an informative FAQ page,' emphasizing the depth of understanding Hugo demonstrated regarding their products. Overall, the sentiment reflects a strong appreciation for Hugo's detail-oriented approach, contributing positively to project outcomes.-
Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023The icing on the cake was their phenomenal work in creating an FAQ page that became an invaluable resource for our customers. Their attention to detail and deep understanding of our products and services allowed them to curate a comprehensive and user-friendly FAQ section. It covered a wide range of topics, addressing common queries and concerns. This resource not only empowered our customers to find answers quickly but also significantly reduced the load on our support team, allowing them to focus on more complex issues.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across several industries, including Financial Services, eCommerce, Automotive, Gaming, Information Technology, and Advertising. Clients commend their expertise in customer support, operational efficiency, and capacity augmentation. In Financial Services, they excelled in enhancing customer success and reducing churn. In eCommerce, their contributions led to significant revenue growth and streamlined operations. The sentiment leans favorable, showcasing Hugo's adaptability and effectiveness, making them suitable for projects in sectors requiring robust customer engagement and operational support.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Hugo Inc. for providing excellent value for money, consistently noting their competitive pricing and effective service delivery. One client highlighted their selection due to 'good value for cost,' while another emphasized the '80% improvement in efficiency compared to in-house hiring.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as multiple reviews underscore how Hugo's partnership has led to significant operational improvements without excessive expenditure.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves NigeriaServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have praised Helpware CX for their effective marketing support, noting a successful engagement that resulted in six new customers. Feedback highlights the company's impressive speed in project management and communication efficiency. A client specifically appreciated the value provided relative to cost, indicating a strong overall satisfaction with the services rendered. No areas for improvement were identified, reflecting a positive sentiment towards Helpware CX's capabilities.Was this helpful?
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Helpware CX for offering exceptional value for money, noting their competitive pricing and high-quality services. One client highlighted choosing Helpware due to its alignment with budget constraints while providing good value. Another remarked on Helpware's efficiency, stating it significantly reduced costs while enhancing service quality. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness and value derived from their partnership with Helpware.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves NigeriaServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Hugo Inc.
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Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
$1,000+< $25 / hr1,000 - 9,999Lagos, NigeriaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Detail-oriented
Clients have consistently praised Hugo Inc. for their meticulous attention to detail, which is evident in their deliverables. One client highlighted Hugo's 'quality and detail' in their work, noting the comprehensive and user-friendly FAQ section that significantly reduced customer support inquiries. Another client commended their 'exceptional work in creating an informative FAQ page,' emphasizing the depth of understanding Hugo demonstrated regarding their products. Overall, the sentiment reflects a strong appreciation for Hugo's detail-oriented approach, contributing positively to project outcomes.-
Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023The icing on the cake was their phenomenal work in creating an FAQ page that became an invaluable resource for our customers. Their attention to detail and deep understanding of our products and services allowed them to curate a comprehensive and user-friendly FAQ section. It covered a wide range of topics, addressing common queries and concerns. This resource not only empowered our customers to find answers quickly but also significantly reduced the load on our support team, allowing them to focus on more complex issues.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across several industries, including Financial Services, eCommerce, Automotive, Gaming, Information Technology, and Advertising. Clients commend their expertise in customer support, operational efficiency, and capacity augmentation. In Financial Services, they excelled in enhancing customer success and reducing churn. In eCommerce, their contributions led to significant revenue growth and streamlined operations. The sentiment leans favorable, showcasing Hugo's adaptability and effectiveness, making them suitable for projects in sectors requiring robust customer engagement and operational support.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Hugo Inc. for providing excellent value for money, consistently noting their competitive pricing and effective service delivery. One client highlighted their selection due to 'good value for cost,' while another emphasized the '80% improvement in efficiency compared to in-house hiring.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as multiple reviews underscore how Hugo's partnership has led to significant operational improvements without excessive expenditure.Was this helpful?
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$1,000+< $25 / hr250 - 999Lagos, Nigeria
Services provided
20% Call Center Services15% Corporate Training & Coaching15% Recruiting +8 services15% Staffing10% Customer Service Outsourcing5% Custom Software Development5% IT Managed Services5% IT Staff Augmentation5% Mobile App Development3% HR Outsourcing2% Sales OutsourcingSee all 3 projectsDelonApps is a company specializing in Contact Center Services and Customer Support Services, particularly excelling in 24/7 call center solutions. Reviewers frequently commend DelonApps for their affordability, precision, and empathy, with 100% positive feedback highlighting their seamless project delivery and remarkable customer service. Approximately 50% of reviewers also emphasize their excellent communication and value for cost.
2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Process Automation & Optimization for Engineering Company
5.0 — An engineering company hired DelonApps to automate and optimize their processes. The goal was to improve the client’s productivity and service delivery. Read moreWas this helpful?
Industry Experience
DelonApps has demonstrated strong expertise in various industries, including Oil, Gas, and Petrochemical, where they excelled in process automation and optimization, resulting in enhanced productivity and customer satisfaction. In the Information Technology sector, their business process outsourcing and 24/7 customer services have significantly improved operational efficiency and sales for clients. Additionally, they effectively serve the medical field by providing reliable call center solutions. Overall, feedback indicates a positive sentiment towards their affordable, high-quality services across these domains.
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Engineering Information technology HealthcareWas this helpful?
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What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves NigeriaServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 87 projectsSupportYourApp is a Customer Support Services company providing comprehensive Contact Center Services, including inbound and outbound call handling, phone support, and customer care solutions. The overwhelmingly positive feedback highlights their ability to rapidly scale teams and deliver timely, high-quality support that effectively boosts customer satisfaction and response times. Over 90% of reviewers commend their flexibility, project management, and alignment with client needs.
Reviews mention Trustworthy
Clients consistently express a high level of trust in SupportYourApp, citing their reliability and responsiveness. One client noted, 'The biggest impact has been reliability... a team we can trust to oversee AI operations.' Another stated, 'I can trust Oleksii to do it properly,' emphasizing the dependable nature of their service. Overall, the sentiment reflects confidence in SupportYourApp's ability to integrate seamlessly with client teams and deliver quality support, establishing them as a trustworthy partner.-
IT Staff Aug for Generative AI Platform
4.5 Feb 15, 2026The biggest impact has been reliability. Having a team we can trust to oversee AI operations has reduced errors and given us added confidence that our AI-driven live experiences run smoothly. Their project management has been very smooth.
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30 of 33 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 33 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves NigeriaServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
Reviews mention Hard working
Clients consistently highlight the hard-working nature of six eleven global services, noting their dedication to meeting project needs. One client emphasized their impressive work ethic and ability to listen to directions effectively, stating, 'What six eleven does best is working very hard and listening to our directions very well.' Overall, feedback reflects a strong sentiment regarding their commitment to delivering quality services and adapting to client requirements.-
Customer Service Outsourcing for Online Yoga Instructions Co
4.0 Feb 10, 2023What six eleven does best is working very hard and listening to our directions very well. We’re very clear and concise with our instructions. Still, we really appreciate how hard they work to meet our needs.
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1 of 1 Call Center Services reviews are 5 starsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight six eleven global services' competitive pricing and strong value for money. One client noted that their pricing fit the budget and provided good value, while another emphasized significant cost savings without compromising quality. The overall sentiment is positive, with multiple reviews praising their effective communication and high-quality service relative to cost, indicating a strong alignment with client expectations and needs.Was this helpful?
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$1,000+< $25 / hr250 - 999Serves NigeriaServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.
Reviews mention Proactive
Client feedback regarding Simply Contact consistently highlights their proactive approach to customer support. One client noted their 'outstanding project management,' with timely deliveries and quick adaptability to needs. Another praised their 'proactive approach in anticipating and addressing challenges,' which significantly enhanced customer service quality. Overall, clients express high satisfaction with Simply Contact's ability to tailor solutions and improve service metrics, reflecting a strong sentiment towards their proactive engagement.-
Customer Service Outsourcing for Data Analytics Company
5.0 Oct 16, 2023The adaptability and innovation Simply Contact brings to customer service are remarkable. Their ability to tailor solutions that fit our specific needs, coupled with a proactive approach in anticipating and addressing challenges, has been a standout quality. Simply Contact exhibited exemplary project management skills.
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Call Center Services for Wheelchair Rental System
4.5 May 1, 2023Simply Contact's transparent work process allows us to monitor performance closely, and their proactive communication ensures a smooth workflow throughout the project. The collaboration between our teams is seamless and highly effective. Simply Contact's dedication to quality and cost-efficiency is truly remarkable.
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Customer Support for Music Distribution Company
5.0 Apr 26, 2023They are attentive to our requirements and are quick to implement any necessary changes. Their team is not only professional and efficient but also proactive in addressing potential issues. Simply Contact's dedication to understanding our business and providing tailored solutions that cater to our unique needs has been invaluable.
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Customer Service Outsourcing for Authentication Solutions Co
5.0 Oct 18, 2023Their ability to provide support in multiple languages without compromising on quality was truly impressive. Their proactive approach in suggesting improvements and innovations to enhance customer experience stood out.
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12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Simply Contact as offering good value for money, highlighted by their competitive pricing relative to the quality of service delivered. Many reviews noted satisfaction with cost-effectiveness, with feedback indicating a 'good value for cost' and a 'pricing fit our budget.' However, some clients suggested that the pricing strategy could be improved. Overall, sentiment towards Simply Contact's pricing and value is largely positive.Was this helpful?
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$25,000+$25 - $49 / hr10 - 49Lagos, Nigeria
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingSee all 1 projectsHi-Deas Expedient Solutions Limited specializes in Contact Center Services, providing both inbound and outbound call center solutions to enhance client interactions. Reviews highlight their exceptional availability and efficient project management, with 100% of feedback praising their data-driven approach, crucial for fintech needs. Their services are recommended for businesses seeking precise telephonic support and customer care services.
0 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Loans & Investments Company
4.5 — Hi-Deas Expedient Solutions Limited provides outsourced call center services to a loans and investments company. They answer customer calls and then provide data to the company. Read moreWas this helpful?
Industry Experience
Hi-Deas Expedient Solutions Limited has demonstrated strong capabilities in the financial services industry, particularly in enhancing customer experience through outsourced call center services. Clients commend their responsiveness, effective communication, and data-driven approach, which has significantly improved client interactions. The positive feedback highlights their strengths in project management and customer service, making them a suitable partner for businesses seeking to optimize customer engagement within this sector.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Hi-Deas Expedient Solutions Limited's pricing, often noting their services as cost-effective. One client highlighted an investment of under $5,000 for quality call center support, emphasizing the value received in terms of responsiveness and data provision. Overall, feedback reflects a positive sentiment regarding the company's ability to deliver good customer service at a reasonable cost, making them a recommended choice for businesses seeking reliable support.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Lagos, Nigeria
Services provided
20% Call Center Services20% Back Office Outsourcing20% Cloud Consulting & SI +2 services20% Customer Service Outsourcing20% IT Managed ServicesSee all 1 projectsOutcess Solutions provides call management services and customer service analytics. Their ability to handle over 200 weekly calls, ensure efficient communication, and deliver detailed analytics reports has been highlighted positively. Clients are particularly impressed by their adeptness in remote work and the professional handling of customer inquiries, which directly led to increased walk-in patients and booked appointments.
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$100,000+< $25 / hr50 - 249Ikeja, Nigeria
Services provided
40% Call Center Services20% Unified Communications Consulting & SI10% CRM Consulting and SI +3 services10% Customer Service Outsourcing10% IT Managed Services10% Sales OutsourcingIntercom Nigeria, a phone answering service, is based in Ikeja, Nigeria and FCT, Nigeria. They provide Call Center Services and unified communications consulting & SI and were established in 2010.
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$1,000+$25 - $49 / hr10 - 49Close, Nigeria
Services provided
100% Call Center ServicesIT Sky Solutions is a Close, Nigeria-based call center company. Their services include Call Center Services.
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Undisclosed$25 - $49 / hr250 - 999Lekki, Nigeria
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingMidsize call center service CallTel, is in Lekki, Nigeria. Their services include Call Center Services and Customer Service Outsourcing.
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What are Featured Providers?
$1,000+$50 - $99 / hr10 - 49Serves NigeriaServices provided
50% Call Center Services50% Sales OutsourcingSee all 20 projectsVirtual Sales Limited is a telemarketing and outbound call center service provider specializing in customer growth and lead generation. Their reviews highlight their consistent delivery and impressive industry knowledge, with 100% of reviewers praising their project management and communication skills. Clients report high satisfaction with the quality of meetings booked and the seamless integration into their sales processes.
Reviews mention Efficient
Clients consistently highlight Virtual Sales Limited's efficiency and effectiveness in lead generation activities. Notably, one client praised their flexibility and speed, stating they deliver well and on time, while another emphasized the thorough and efficient onboarding process, which allowed for quick project initiation. Overall, the sentiment reflects strong satisfaction with their prompt responsiveness and the measurable results achieved, reinforcing their reputation as an efficient partner in business development.-
B2B Lead Generation for Contact Center Solutions Co
5.0 May 10, 2024They deliver a thorough weekly report which summarise the conversations had. We also have a 15 min weekly call to discuss progress. Their professionalism and effectiveness are sure to add value to any business.
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Telemarketing Services for Customer Engagement Platform
4.5 Mar 20, 2023Consistent results delivered and ongoing weekly communication to keep us up to date with progress and results. VSL handles the entire process seamlessly, freeing up our time to focus on closing deals. VSL's proven track record of consistently delivering booked meetings makes them a reliable and effective partner.
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Lead Generation for BPO & Digital Transformation Firm
4.5 May 21, 2026They deliver well and on time and have been very flexible adapting to our requirements. What did you find most impressive or unique about this company? Flexibility, efficiency and speed.
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3 of 5 reviews are 5 stars2 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
In recent reviews, clients praised Virtual Sales Limited for their professionalism, flexibility, and effective communication. Notably, one client highlighted their ability to secure 2-3 meetings weekly, contributing to a substantial sales pipeline. Another emphasized their responsiveness and alignment with business priorities. Clients noted the team's strong understanding of industry needs, though some suggested enhancing expertise in specific sectors. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction and a willingness to continue partnerships.Was this helpful?
More responsive than most other service providers
Get in TouchVirtual Sales Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Serves NigeriaServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
7 of 9 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center & Sales Services for FinTech Platform Co
5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and excellent value for money. One client noted a 'good value for cost' and praised their culture fit. Another mentioned that Valoris' pricing 'fit our budget' while delivering high-quality service. Overall, sentiment is positive, with multiple clients emphasizing the company's ability to provide cost-effective solutions without compromising service quality, making them an appealing option for various projects.Was this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves NigeriaServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 67 projectsA-SALES AB is a company specializing in outbound sales generation and telemarketing services. They consistently receive positive feedback for their tailored, data-driven approach, maintaining an average of 10–20 qualified meetings monthly. Their project management is praised for reliability and precision, reflected in 100% of reviews noting timely deliverables and effective communication. Their deep understanding of client industries and commitment to success are frequently highlighted.
Reviews mention Helpful
Clients have expressed a highly positive sentiment toward A-SALES AB, noting their responsiveness and receptiveness to feedback. One client highlighted the team's helpfulness in data iteration and their willingness to adapt based on suggestions, stating, 'The team is always open to feedback.' This proactive approach has facilitated effective communication and successful outcomes, such as generating demand and booking meetings with qualified prospects. Overall, A-SALES AB is viewed as a valuable partner in achieving project goals.-
Call Center Services & Market Research for Software Company
5.0 Aug 14, 2024Overall, the team is responsive, receptive to feedback, and very helpful in terms of data iteration. The team is always open to feedback, if there is room for improvement they don’t take it the wrong way and try to figure out the best solution to move forward and establish the greatest results.
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3 of 3 reviews are 5 starsLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the last six months, A-SALES AB has received positive feedback for their lead generation and appointment-setting services, with clients noting a significant increase in qualified calls and appointment bookings. One client reported a 300% increase in appointment generation, while another praised their effective communication and eagerness to learn. However, some clients mentioned areas for improvement in project management and communication speed. Overall, sentiment remains highly favorable, highlighting A-SALES AB's value and alignment with client needs.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
A-SALES AB is frequently recognized for providing excellent value for money, with clients noting the affordability of their services relative to the quality delivered. For instance, one client highlighted their 'good value for the cost,' while another remarked on the 'great culture fit' and pricing that suited their budget. Overall sentiment is positive, with many clients expressing satisfaction with the results achieved, often exceeding expectations in lead generation and appointment setting.Was this helpful?
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Undisclosed$50 - $99 / hr2 - 9Lagos, Nigeria
Services provided
100% Sales OutsourcingTech Sales Starter is a Sales Outsourcing company. The team provides Sales Outsourcing, and the firm is based in Lagos, Nigeria.
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$100,000+$25 - $49 / hr2 - 9Lagos, Nigeria
Services provided
40% Call Center Services20% CRM Consulting and SI20% IT Managed Services +1 service20% IT Strategy ConsultingScimitar Global Services Limited is a phone answering service established in 2014. The small team focuses on Call Center Services and CRM consulting and SI.
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What are Featured Providers?
$1,000+Undisclosed1,000 - 9,999Serves NigeriaServices provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingSee all 54 projectsAppointment Setter Online is a company specializing in outbound call center and appointment-setting services. The reviews consistently highlight their professionalism, dependability, and ability to generate qualified leads and appointments, with a noticeable increase in sales and client engagement reported by 40% of reviewers. Their commitment to clear communication and organized project management is frequently praised, although some suggest more detailed reporting could add further value.
Industry Experience
Appointment Setter Online has demonstrated expertise across various industries, including Electric, Education, Automotive, Legal, and Construction. Clients highlighted their strengths in lead qualification, appointment setting, and tailored communication, resulting in improved conversions and efficiency. Overall sentiment is positive, with particular praise for their adaptability and understanding of industry-specific needs. Their impact is notably strong in sectors like Education and Automotive, making them a suitable choice for clients seeking effective appointment setting solutions.
Read All ReviewsSelect Industry to see insights
Construction Agriculture Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Advertising & marketing Nonprofit Home Services Legal Automotive EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Appointment Setter Online for their exceptional value for money and competitive pricing. Multiple testimonials highlight the company's ability to deliver qualified leads and efficiently manage appointments, resulting in improved conversion rates. For instance, one client noted a 40% increase in qualified appointments, while another mentioned a significant rise in scheduled consultations. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, with many clients indicating they received more than they paid for.Was this helpful?
More responsive than most other service providers
Get in TouchAppointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment SettersView PackagesAward Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.Was this helpful?
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UndisclosedUndisclosed10 - 49Lagos, Nigeria
Services provided
35% Call Center Services35% HR Outsourcing30% Sales OutsourcingHeadquartered in Lagos, Nigeria, camillo.outsourcing is a small answering service company. The team offers Call Center Services and HR Outsourcing.
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$1,000+$300+ / hr10 - 49Aba, Nigeria
Services provided
35% IT Strategy Consulting35% Sales Outsourcing20% Web Design +1 service10% LogoDarlington Media Tech Agency is a small Aba, Nigeria-based IT strategy consulting company. The team provides IT strategy consulting and Sales Outsourcing.
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$5,000+$50 - $99 / hr10 - 49Lagos, Nigeria
Services provided
10% Call Center Services15% CRM Consulting and SI15% Cybersecurity +8 services15% IT Managed Services10% Generative AI10% Unified Communications Consulting & SI5% AI Agents5% API Development5% Application Management & Support5% Custom Software Development5% Customer Service OutsourcingBased in Lagos, Nigeria and Abuja, Nigeria, Techmarket is a CRM consulting and SI company. Founded in 2008, the team focuses on CRM consulting and SI and Cybersecurity.
Read more -
$1,000+$100 - $149 / hr2 - 9Lagos, Nigeria
Services provided
30% Business Consulting10% Digital Strategy10% Financial Consulting +6 services10% Funding & Investment10% Marketing Strategy10% Sales Outsourcing10% Social Media Marketing5% Financial Advising & Planning5% Fractional CMO ServicesIn Lagos, Nigeria, Halisi Consults is a Business Consulting company. They provide Business Consulting and Marketing Strategy and were established in 2018.
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$10,000+Undisclosed50 - 249Ikeja, Nigeria
Services provided
15% Call Center Services20% Document Digitization & Management10% IT Staff Augmentation +12 services10% Other IT Consulting and SI10% Warehousing & Distribution5% Cloud Consulting & SI5% Customer Service Outsourcing5% Cybersecurity5% HR Consulting5% IT Managed Services5% Other Application Development2% Custom Software Development1% Business Consulting1% IT Strategy Consulting1% Unified Communications Consulting & SIIntelics Solutions Nigeria Limited, a Document Digitization & Management company, is in Ikeja, Nigeria. Their services include Document Digitization & Management and Call Center Services.
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$25,000+$25 - $49 / hr10 - 49Lagos, Nigeria
Services provided
10% Call Center Services20% Back Office Outsourcing20% Business Consulting +5 services10% Customer Service Outsourcing10% Financial Consulting10% Recruiting10% Sales Outsourcing10% StaffingAsksus-ng Business Support Services is a small Business Consulting company headquartered in Lagos, Nigeria. The team focuses on Business Consulting and Back Office Outsourcing.
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$1,000+$100 - $149 / hr10 - 49Lagos, Nigeria
Services provided
10% Business Consulting10% Content Marketing10% Conversion Optimization +7 services10% Digital Strategy10% Email Marketing10% HR Consulting10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media MarketingNLP Nigeria is a Digital Strategy company. The agency is in Lagos, Nigeria and Lagos, Nigeria. Their team provides Digital Strategy and Social Media Marketing.
Read more -
$5,000+$25 - $49 / hr2 - 9Lugbe, Nigeria
Services provided
40% Corporate Training & Coaching25% Business Consulting10% IT Strategy Consulting +3 services10% Marketing Strategy10% Sales Outsourcing5% Data Annotation ServicesAstute Business Consult, a Corporate Training & Coaching company, provide Corporate Training & Coaching and Business Consulting. They were launched in 2021.
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$5,000+$25 - $49 / hr10 - 49Lagos, Nigeria
Services provided
15% Call Center Services25% ERP Consulting and SI10% CRM Consulting and SI +7 services10% E-Commerce Development10% Employer of Record (EOR) Services10% Enterprise App Modernization5% IT Strategy Consulting5% IoT Development5% Low/No Code Development5% PEO/Employee LeasingExcellium Business Limited is a Lagos, Nigeria-based ERP consulting and SI company. They offer ERP consulting and SI and Call Center Services.
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$5,000+$25 - $49 / hr50 - 249Lagos, Nigeria
Services provided
15% Call Center Services40% Customer Service Outsourcing25% Back Office Outsourcing +2 services10% Business Consulting10% Recruitment Process OutsourcingEstablished in 2023, Red Couch is a Customer Service Outsourcing company. The company offers Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Lagos, Nigeria
Services provided
20% Call Center Services20% Advertising20% Market Research +2 services20% Other Marketing20% Social Media MarketingTextng Communications is an Advertising company founded in 2020. Their team specializes in Advertising and Market Research.
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$1,000+$25 - $49 / hr2 - 9Ikeja, Nigeria
Services provided
20% Branding20% Content Moderation Services20% Sales Outsourcing +2 services20% Search Engine Optimization20% Web DesignEstablished in 2024, fbEvolve is a branding firm. The agency provides Branding and Search Engine Optimization, and is small.
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$1,000+$25 - $49 / hr2 - 9Lagos, Nigeria
Services provided
20% Content Writing Services20% Digital Strategy20% Sales Outsourcing +2 services20% Social Media Marketing20% Web DevelopmentReoMega Digital is a Digital Strategy company. They specialize in Digital Strategy and Social Media Marketing and are in Lagos, Nigeria.
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$1,000+$25 - $49 / hr2 - 9Ikeja, Nigeria
Services provided
10% Call Center Services15% Recruiting10% Business Consulting +10 services10% Corporate Training & Coaching10% E-Commerce Development10% Web Development5% AI Development5% Advertising5% CRM Consulting and SI5% Customer Service Outsourcing5% Event Management5% Social Media Marketing5% StaffingSabipromote is a Recruiting company. They are in Ikeja, Nigeria and have small team of experts. Their services include Recruiting and Web Development.
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UndisclosedUndisclosed50 - 249Lagos, Nigeria
Services provided
30% Call Center Services40% Staffing30% Finance & Accounting Outsourcing (FAO)Global Manpower Nigeria is a midsize Lagos, Nigeria-based Staffing company. Their services include Staffing and Call Center Services.
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Undisclosed< $25 / hr2 - 9Lagos, Nigeria
Services provided
35% Recruitment Process Outsourcing10% Back Office Outsourcing10% Customer Service Outsourcing +7 services10% Finance & Accounting Outsourcing (FAO)10% Sales Outsourcing5% Business Consulting5% HR Outsourcing5% Recruiting5% Staffing5% Talent RepresentationPrimote Africa Services Limited is a small Recruitment Process Outsourcing company founded in 2025. Their services include Recruitment Process Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Lagos, Nigeria
Services provided
25% Fulfillment25% Logistics & Supply Chain Consulting25% Sales Outsourcing +1 service25% Warehousing & DistributionCCOutsourcing is a Fulfillment company. Based in Lagos, Nigeria, the team focuses on Fulfillment and Logistics & Supply Chain Consulting.
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UndisclosedUndisclosed50 - 249Lagos, Nigeria
Services provided
20% Call Center Services60% Accounting20% Back Office OutsourcingMOORE Bishop & Rooks is an Accounting company. They are located in Lagos, Nigeria and have midsize team. Their team offers Accounting and Call Center Services.
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UndisclosedUndisclosed250 - 999Lagos, Nigeria
Services provided
15% Call Center Services15% Back Office Outsourcing15% Pay Per Click +4 services15% Recruiting15% Search Engine Optimization15% Social Media Marketing10% Sales OutsourcingBQuins Solution Limited is a social media marketing agency founded in 2017. The team offers Social Media Marketing and Search Engine Optimization and is in Lagos, Nigeria.
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UndisclosedUndisclosed2 - 9Abuja, Nigeria
Services provided
20% Call Center Services20% Business Consulting20% Market Research +3 services15% HR Outsourcing15% Recruiting10% Corporate Training & CoachingMarket Research company Top-worth Consulting was launched in 2011. The team focuses on Market Research and Business Consulting.
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UndisclosedUndisclosedFreelancerIbadan, Nigeria
Services provided
15% Advertising15% Ecommerce Marketing15% Email Marketing +5 services15% Sales Outsourcing15% Social Media Marketing10% Search Engine Optimization10% Web Design5% Graphic DesignRonkyBest Digital Marketing Agency is an Advertising company. Based in Ibadan, Nigeria, the company was founded in 2020. Their team provides Advertising and Social Media Marketing.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 3 Nigeria Call Center Companies & Voice Services
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$1,000+< $25 / hr250 - 999Lagos, Nigeria
Ability to deliver
26.1/40.016.4/20 Reviews4.4/10 Clients & Experience5.3/10 Market PresenceService focus
20% Call Center Services2% Sales Outsourcing78% Other -
$25,000+$25 - $49 / hr10 - 49Lagos, Nigeria
Ability to deliver
20.5/40.014.6/20 Reviews1.3/10 Clients & Experience4.6/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+$25 - $49 / hr250 - 999Lagos, Nigeria
Ability to deliver
12.1/40.00/20 Reviews6.6/10 Clients & Experience5.5/10 Market PresenceService focus
20% Call Center Services80% Other -
$100,000+< $25 / hr50 - 249Ikeja, Nigeria
Ability to deliver
6.1/40.00/20 Reviews1.2/10 Clients & Experience4.9/10 Market PresenceService focus
40% Call Center Services10% Sales Outsourcing50% Other -
$1,000+$25 - $49 / hr10 - 49Close, Nigeria
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Call Center Services -
Undisclosed$25 - $49 / hr250 - 999Lekki, Nigeria
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
80% Call Center Services10% Sales Outsourcing10% Other -
Undisclosed$50 - $99 / hr2 - 9Lagos, Nigeria
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Sales Outsourcing -
$100,000+$25 - $49 / hr2 - 9Lagos, Nigeria
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
40% Call Center Services60% Other -
UndisclosedUndisclosed10 - 49Lagos, Nigeria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services30% Sales Outsourcing35% Other -
$1,000+$300+ / hr10 - 49Aba, Nigeria
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
$5,000+$50 - $99 / hr10 - 49Lagos, Nigeria
Ability to deliver
8/40.00/20 Reviews2.4/10 Clients & Experience5.5/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+$100 - $149 / hr2 - 9Lagos, Nigeria
Ability to deliver
6.9/40.00/20 Reviews1.4/10 Clients & Experience5.4/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$10,000+Undisclosed50 - 249Ikeja, Nigeria
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
15% Call Center Services85% Other -
$25,000+$25 - $49 / hr10 - 49Lagos, Nigeria
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+$100 - $149 / hr10 - 49Lagos, Nigeria
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$5,000+$25 - $49 / hr2 - 9Lugbe, Nigeria
Ability to deliver
5.8/40.00/20 Reviews1.8/10 Clients & Experience4/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$5,000+$25 - $49 / hr10 - 49Lagos, Nigeria
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
15% Call Center Services85% Other -
$5,000+$25 - $49 / hr50 - 249Lagos, Nigeria
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
15% Call Center Services85% Other
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