Top Call Center Services & Voice Services in Nigeria
3 Leaders 15 Contenders
30 Companies
List of the Top Nigeria Call Center Companies & Voice Services
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Featured
What are Featured Providers?
Hugo Inc.
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$1,000+< $25 / hr1,000 - 9,999Serves NigeriaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr1,000 - 9,999Serves NigeriaServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication.
Reviews mention Adaptable
The overall sentiment regarding Helpware's adaptability is highly positive. Clients consistently praised their ability to adjust to changing project demands and deliver exceptional results. For instance, one client noted Helpware's impressive adaptability during the COVID-19 pandemic, successfully scaling support to meet urgent needs. Another emphasized their flexibility in managing evolving software requirements, highlighting strong leadership and project management. Overall, Helpware's adaptability has been a key factor in client satisfaction, with no significant areas for improvement identified.-
Video Labeling For IoT Company
5.0 Oct 3, 2022We are a technology company, and our software and products are constantly changing and evolving. Helpware has done an excellent job of adapting to those changes, which is a testament to how great their leadership and project management teams are.
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Call Center Services for Food & Beverage Company
5.0 Aug 10, 2020I was most impressed by their company culture and adaptability.
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0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Over the last six months, clients have praised Helpware CX for their effective customer research and fast project management, which resulted in attracting new customers. One client noted the impressive speed of execution and highlighted the good value for cost compared to competitors. Overall, sentiment is highly positive, with no significant areas for improvement mentioned, indicating strong client satisfaction with the services provided.Was this helpful?
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Industry Experience
Helpware has demonstrated expertise across various industries including telecommunications, information technology, healthcare, eCommerce, and media. Feedback highlights their strengths in customer support services, rapid onboarding, and effective project management. Clients appreciate their adaptability, quality of work, and clear communication, resulting in increased customer satisfaction and operational efficiency. Overall, feedback reveals a positive sentiment, particularly in sectors requiring robust support and customer engagement solutions, making Helpware a suitable partner for companies in these domains.
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Information technology Healthcare Software eCommerce Education Food & Beverages Nonprofit Media Retail Other Industry Automotive Business services IT Services Financial services Telecommunications Arts, entertainment & music Advertising & marketing Consumer ProductsWas this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves NigeriaServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
Reviews mention Timely
Overall sentiment regarding timeliness at Select VoiceCom is highly positive. Clients commend the company's ability to deliver on time and manage projects efficiently, with one client noting, "They always deliver on time and exceed our expectations." Another client highlighted their impressive capacity to handle multiple complex projects simultaneously without delays, stating, "They maintained a seamless workflow without any missed deadlines." This consistent reliability reflects Select VoiceCom's commitment to client satisfaction.-
Back Office & Sales Outsourcing for Photography Studio
5.0 Feb 7, 2025SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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Hugo Inc.
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Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
$1,000+< $25 / hr1,000 - 9,999Lagos, NigeriaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr250 - 999Lagos, Nigeria
Services provided
20% Call Center Services15% Corporate Training & Coaching15% Recruiting +8 services15% Staffing10% Customer Service Outsourcing5% Custom Software Development5% IT Managed Services5% IT Staff Augmentation5% Mobile App Development3% HR Outsourcing2% Sales OutsourcingSee all 3 projectsDelonApps is a company specializing in Contact Center Services and Customer Support Services, particularly excelling in 24/7 call center solutions. Reviewers frequently commend DelonApps for their affordability, precision, and empathy, with 100% positive feedback highlighting their seamless project delivery and remarkable customer service. Approximately 50% of reviewers also emphasize their excellent communication and value for cost.
2 of 2 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Process Automation & Optimization for Engineering Company
5.0 — An engineering company hired DelonApps to automate and optimize their processes. The goal was to improve the client’s productivity and service delivery. Read moreWas this helpful?
Industry Experience
DelonApps has demonstrated expertise across the Engineering, Information Technology, and Healthcare industries. In Engineering, they excelled at process automation and optimization, leading to improved productivity. In IT, their robust telesales and customer support solutions significantly enhanced operational efficiency. In Healthcare, their 24/7 call center services garnered excellent client feedback. Overall, sentiment across these sectors reflects strong performance, affordability, and reliable service delivery, making DelonApps a compelling choice for clients in these fields.
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Engineering Information technology HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
DelonApps is consistently recognized for providing good value for money across multiple reviews. Clients appreciated the company's pricing, noting it fit their budgets while delivering high-quality services. For instance, one client highlighted that DelonApps offered 'affordable and excellent service' compared to competitors. Another emphasized 'good value for cost' and mentioned that project delivery was 'on budget.' Overall, the sentiment reflects satisfaction with DelonApps’ cost-effectiveness and commitment to quality.Was this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves NigeriaServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 86 projectsSupportYourApp is a distinguished provider of Customer Support Services, specializing in Contact Center Services, Inbound and Outbound Call Center solutions, and 24/7 Customer Care Services. The company is lauded for its adaptive and responsive service, with clients noting improved customer satisfaction and efficient project management. Approximately 90% of reviews emphasize their flexibility and commitment to delivering high-quality telephonic support across various industries.
8 of 11 reviews are 5 stars1 new review for Call Center Services services$200,000 – $999,999 avg. project costRead 11 Recent ReviewsReviewed 11 times in the past 6 months
Recent client feedback on SupportYourApp reveals a mix of satisfaction and disappointment. Positive sentiments highlight their responsiveness, flexibility, and efficient project management, with one client noting improved recruitment outcomes and another praising their 24/7 support capabilities. Conversely, a review from a lifestyle apparel brand expressed frustration over service quality, citing a lack of ownership and increased workload. Overall, while many clients appreciate the value and support provided, consistency in service quality remains a concern.Was this helpful?
30 of 33 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 33 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read moreWas this helpful?
Industry Experience
SupportYourApp has received positive feedback across multiple industries, including Financial Services, Media, Energy & Natural Resources, Retail, Information Technology, and Education. Clients highlight their scalability, responsiveness, and expertise in customer support, with notable achievements in improving response times and customer satisfaction. Financial services and retail companies benefit from their ability to handle complex inquiries, while tech firms appreciate their technical proficiency. Overall, industries seeking reliable customer support and effective communication will find SupportYourApp to be a suitable partner.
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Hospitality & leisure Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology Retail Media IT ServicesWas this helpful?
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves NigeriaServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Reviews mention High-quality work
Clients consistently commend six eleven global services for their high-quality work and professional management. One client noted their project accuracy exceeded 95%, while another highlighted the company's excellent support and responsiveness. Reviewers appreciated the company's ability to deliver on time and maintain effective communication. Overall, the sentiment surrounding the quality of work provided is overwhelmingly positive, with clients expressing satisfaction with the value and results achieved.-
BPO Services for Logistics & Supply Chain Company
5.0 Apr 25, 2023Six eleven maintains the project accuracy over 95%, even 99%, which is a very impressive score. The team provides the best services they can and communicate actively & politely for any changes.
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Customer Service BPO for Remote Monitoring Company
5.0 Feb 13, 2023They're distinguished by flexibility, concern to improve the processes, and mindset of quality.
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1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.Was this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr250 - 999Serves NigeriaServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Well-organized projects
Client feedback highlights Simply Contact's well-organized project management, emphasizing their clear and structured workflows. One client noted their impressive flexibility and transparency, stating, 'Simply Contact has proven to be a great partner we can rely on.' Additionally, the organized approach contributed to a significant increase in customer satisfaction, demonstrating their effectiveness in delivering quality service.-
Contact Center Services for IT Staff Augmentation Company
5.0 Feb 3, 2021The most impressive factor of Simply Contact's service is the clear and organized workflow. They are always in touch and we can easily contact them to solve the issues in case of need.
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12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
Read All ReviewsSelect Industry to see insights
Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
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$25,000+$25 - $49 / hr10 - 49Lagos, Nigeria
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingSee all 1 projectsHi-Deas Expedient Solutions Limited is a distinguished provider of Contact Center Services, offering both inbound and outbound call handling to support customer interactions. Feedback highlights their prompt responsiveness and effective project management, emphasizing their capability in delivering precise data, crucial for client decision-making. Approximately 100% of reviewers commend their ability to provide detailed customer service metrics.
0 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Loans & Investments Company
4.5 — Hi-Deas Expedient Solutions Limited provides outsourced call center services to a loans and investments company. They answer customer calls and then provide data to the company. Read moreWas this helpful?
Industry Experience
Hi-Deas Expedient Solutions Limited has demonstrated strong capabilities in the financial services industry, particularly in enhancing customer experience through outsourced call center services. Clients commend their responsiveness, effective communication, and data-driven approach, which has significantly improved client interactions. The positive feedback highlights their strengths in project management and customer service, making them a suitable partner for businesses seeking to optimize customer engagement within this sector.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Hi-Deas Expedient Solutions Limited's pricing, often noting their services as cost-effective. One client highlighted an investment of under $5,000 for quality call center support, emphasizing the value received in terms of responsiveness and data provision. Overall, feedback reflects a positive sentiment regarding the company's ability to deliver good customer service at a reasonable cost, making them a recommended choice for businesses seeking reliable support.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Lagos, Nigeria
Services provided
20% Call Center Services20% Back Office Outsourcing20% Cloud Consulting & SI +2 services20% Customer Service Outsourcing20% IT Managed ServicesSee all 1 projectsOutcess Solutions provides call management services and customer service analytics. Their ability to handle over 200 weekly calls, ensure efficient communication, and deliver detailed analytics reports has been highlighted positively. Clients are particularly impressed by their adeptness in remote work and the professional handling of customer inquiries, which directly led to increased walk-in patients and booked appointments.
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$100,000+< $25 / hr50 - 249Ikeja, Nigeria
Services provided
40% Call Center Services20% Unified Communications Consulting & SI10% CRM Consulting and SI +3 services10% Customer Service Outsourcing10% IT Managed Services10% Sales OutsourcingIntercom Nigeria, a phone answering service, is based in Ikeja, Nigeria and FCT, Nigeria. They provide Call Center Services and unified communications consulting & SI and were established in 2010.
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$1,000+$25 - $49 / hr10 - 49Close, Nigeria
Services provided
100% Call Center ServicesIT Sky Solutions is a Close, Nigeria-based call center company. Their services include Call Center Services.
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Undisclosed$25 - $49 / hr250 - 999Lekki, Nigeria
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingMidsize call center service CallTel, is in Lekki, Nigeria. Their services include Call Center Services and Customer Service Outsourcing.
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What are Featured Providers?
$1,000+$50 - $99 / hr10 - 49Serves NigeriaServices provided
50% Call Center Services50% Sales OutsourcingSee all 20 projectsVirtual Sales Limited is a company specializing in outbound call center and telemarketing services, focusing on lead generation and appointment setting. Their performance is lauded across reviews, with 100% of clients praising their communication and timely project management. Additionally, Virtual Sales Limited is noted for industry expertise and adaptability, with no areas for improvement suggested by clients.
Reviews mention Great project management
Clients consistently praise Virtual Sales Limited for their excellent project management capabilities. One client highlighted 'great project management, with weekly update calls and reports,' emphasizing their responsiveness to needs. Another noted, 'Good project management... we have a weekly cadence call. It just works.' Overall, the sentiment reflects a strong appreciation for the company's structured approach and ability to deliver on time, contributing positively to the clients' project outcomes.-
Lead Generation Services for IT Managed Service Provider
4.0 Dec 10, 2023Great project management, with weekly update calls and reports. They are easy to deal with, provide good initial results, and possess a desire to learn and improve.
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Sales Outsourcing for B2B Demand Gen Co
5.0 Mar 20, 2023Good project management. We work to a forecast. We have a weekly cadence call. It just works. They are really pragmatic and willing to adapt to our processes.
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3 of 6 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation Services for SaaS Company
4.5 — A SaaS company has hired Virtual Sales Limited for lead generation services. They source relevant data and execute an outbound call campaign to help the client generate in-target meetings with Read moreWas this helpful?
Industry Experience
Virtual Sales Limited has demonstrated strong capabilities across various industries, including Business Services, Information Technology, Financial Services, Telecommunications, Supply Chain, and Healthcare. Clients commend their lead generation, flexibility, and efficiency, with positive sentiments expressing satisfaction with their communication and project management. Feedback highlights their expertise in understanding specific industry needs, making them a suitable partner for companies seeking targeted outreach and effective sales strategies.
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Software IT Services Construction Financial services Advertising & marketing Consulting Supply Chain, Logistics, and Transport Other industries Telecommunications Business services Information technologyWas this helpful?
More responsive than most other service providers
Get in TouchVirtual Sales Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr250 - 999Serves NigeriaServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
Reviews mention Experienced
The overall sentiment regarding Valoris Center's experience is highly positive. Clients commend their professional team and ability to customize solutions effectively. One client highlighted their excellent partnership, noting the value of real-time feedback during daily discussions. Additionally, their prior experience and knowledge were seen as impressive assets. While there were initial operational shifts, the collaborative effort to calibrate the partnership was appreciated, indicating a commitment to continuous improvement.-
BPO for Automobile Importer And Distribution Company
5.0 Jan 13, 2023The previous experience and knowledge of Valoris Center, along with their professional team, were most impressive. Their willingness to customize the solution for us was also noteworthy.
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1 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback for Valoris Center reflects a strong positive sentiment, highlighting their effective project management and timely delivery. A client from BRT SPA praised their team for achieving customer experience goals, noting impressive reaction times and a solid understanding of customer needs. The client emphasized the great cultural fit and value for cost, with no immediate areas for improvement identified. Overall, Valoris Center is commended for their professionalism and responsiveness.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Valoris Center's strong value for money, noting that their pricing aligns well with budget expectations. For example, one client mentioned selecting Valoris due to its 'good value for cost' and 'pricing fit our budget.' Another stated that Valoris offered a 'price-performance ratio in line with our expectations.' Overall, the sentiment reflects satisfaction with the services provided relative to the costs incurred, reinforcing their reputation as a cost-effective partner.Was this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr50 - 249Serves NigeriaServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 67 projectsA-SALES AB is a company specializing in outbound sales generation and telemarketing services. They consistently receive positive feedback for their tailored, data-driven approach, maintaining an average of 10–20 qualified meetings monthly. Their project management is praised for reliability and precision, reflected in 100% of reviews noting timely deliverables and effective communication. Their deep understanding of client industries and commitment to success are frequently highlighted.
3 of 4 reviews are 5 starsLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
In the last six months, A-SALES AB has received mixed feedback from clients. While one client praised their effectiveness in generating over 30 qualified calls, another expressed significant dissatisfaction, reporting zero leads from a $2,700 investment and highlighting poor communication and accountability. Overall sentiment reflects a division, with some clients appreciating their results and responsiveness, while others criticize delays and unmet expectations.Was this helpful?
16 of 16 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read moreWas this helpful?
Industry Experience
A-SALES AB has demonstrated expertise across various industries, including Information Technology, Business Services, Advertising & Marketing, and Healthcare. Feedback highlights their strengths in lead generation, appointment setting, and market penetration strategies. Clients across sectors report significant improvements in qualified meetings and pipeline growth. Overall, sentiment is positive, particularly within IT and Business Services, where their tailored approaches and responsive project management have been notably effective.
Read All ReviewsSelect Industry to see insights
Construction Consumer Products Government Manufacturing Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing IT Services Consulting Business services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently perceive A-SALES AB as offering excellent value for money, with many noting their competitive pricing and effective results. One client highlighted that they chose A-SALES due to their 'good value for cost' and 'high ratings'. Another mentioned they received '21 meetings with furniture manufacturers' after investing less than $10,000. Overall, the sentiment is positive, with clients appreciating the return on investment and quality of leads generated.Was this helpful?
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Undisclosed$50 - $99 / hr2 - 9Lagos, Nigeria
Services provided
100% Sales OutsourcingTech Sales Starter is a Sales Outsourcing company. The team provides Sales Outsourcing, and the firm is based in Lagos, Nigeria.
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$100,000+$25 - $49 / hr2 - 9Lagos, Nigeria
Services provided
40% Call Center Services20% CRM Consulting and SI20% IT Managed Services +1 service20% IT Strategy ConsultingScimitar Global Services Limited is a phone answering service established in 2014. The small team focuses on Call Center Services and CRM consulting and SI.
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UndisclosedUndisclosed10 - 49Lagos, Nigeria
Services provided
35% Call Center Services35% HR Outsourcing30% Sales OutsourcingHeadquartered in Lagos, Nigeria, camillo.outsourcing is a small answering service company. The team offers Call Center Services and HR Outsourcing.
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$1,000+$300+ / hr10 - 49Aba, Nigeria
Services provided
35% IT Strategy Consulting35% Sales Outsourcing20% Web Design +1 service10% LogoDarlington Media Tech Agency is a small Aba, Nigeria-based IT strategy consulting company. The team provides IT strategy consulting and Sales Outsourcing.
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$5,000+$50 - $99 / hr10 - 49Lagos, Nigeria
Services provided
10% Call Center Services15% CRM Consulting and SI15% Cybersecurity +8 services15% IT Managed Services10% Generative AI10% Unified Communications Consulting & SI5% AI Agents5% API Development5% Application Management & Support5% Custom Software Development5% Customer Service OutsourcingBased in Lagos, Nigeria and Abuja, Nigeria, Techmarket is a CRM consulting and SI company. Founded in 2008, the team focuses on CRM consulting and SI and Cybersecurity.
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$1,000+$100 - $149 / hr2 - 9Lagos, Nigeria
Services provided
30% Business Consulting10% Digital Strategy10% Financial Consulting +6 services10% Funding & Investment10% Marketing Strategy10% Sales Outsourcing10% Social Media Marketing5% Financial Advising & Planning5% Fractional CMO ServicesIn Lagos, Nigeria, Halisi Consults is a Business Consulting company. They provide Business Consulting and Marketing Strategy and were established in 2018.
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$10,000+Undisclosed50 - 249Ikeja, Nigeria
Services provided
15% Call Center Services20% Document Digitization & Management10% IT Staff Augmentation +12 services10% Other IT Consulting and SI10% Warehousing & Distribution5% Cloud Consulting & SI5% Customer Service Outsourcing5% Cybersecurity5% HR Consulting5% IT Managed Services5% Other Application Development2% Custom Software Development1% Business Consulting1% IT Strategy Consulting1% Unified Communications Consulting & SIIntelics Solutions Nigeria Limited, a Document Digitization & Management company, is in Ikeja, Nigeria. Their services include Document Digitization & Management and Call Center Services.
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$25,000+$25 - $49 / hr10 - 49Lagos, Nigeria
Services provided
10% Call Center Services20% Back Office Outsourcing20% Business Consulting +5 services10% Customer Service Outsourcing10% Financial Consulting10% Recruiting10% Sales Outsourcing10% StaffingAsksus-ng Business Support Services is a small Business Consulting company headquartered in Lagos, Nigeria. The team focuses on Business Consulting and Back Office Outsourcing.
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$1,000+$100 - $149 / hr10 - 49Lagos, Nigeria
Services provided
10% Business Consulting10% Content Marketing10% Conversion Optimization +7 services10% Digital Strategy10% Email Marketing10% HR Consulting10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media MarketingNLP Nigeria is a Digital Strategy company. The agency is in Lagos, Nigeria and Lagos, Nigeria. Their team provides Digital Strategy and Social Media Marketing.
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$5,000+$25 - $49 / hr2 - 9Lugbe, Nigeria
Services provided
40% Corporate Training & Coaching25% Business Consulting10% IT Strategy Consulting +3 services10% Marketing Strategy10% Sales Outsourcing5% Data Annotation ServicesAstute Business Consult, a Corporate Training & Coaching company, provide Corporate Training & Coaching and Business Consulting. They were launched in 2021.
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$5,000+$25 - $49 / hr10 - 49Lagos, Nigeria
Services provided
15% Call Center Services25% ERP Consulting and SI10% CRM Consulting and SI +7 services10% E-Commerce Development10% Employer of Record (EOR) Services10% Enterprise App Modernization5% IT Strategy Consulting5% IoT Development5% Low/No Code Development5% PEO/Employee LeasingExcellium Business Limited is a Lagos, Nigeria-based ERP consulting and SI company. They offer ERP consulting and SI and Call Center Services.
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$5,000+$25 - $49 / hr50 - 249Lagos, Nigeria
Services provided
15% Call Center Services40% Customer Service Outsourcing25% Back Office Outsourcing +2 services10% Business Consulting10% Recruitment Process OutsourcingEstablished in 2023, Red Couch is a Customer Service Outsourcing company. The company offers Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Lagos, Nigeria
Services provided
20% Call Center Services20% Advertising20% Market Research +2 services20% Other Marketing20% Social Media MarketingTextng Communications is an Advertising company founded in 2020. Their team specializes in Advertising and Market Research.
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$1,000+$25 - $49 / hr2 - 9Ikeja, Nigeria
Services provided
20% Branding20% Content Moderation Services20% Sales Outsourcing +2 services20% Search Engine Optimization20% Web DesignEstablished in 2024, fbEvolve is a branding firm. The agency provides Branding and Search Engine Optimization, and is small.
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$1,000+$25 - $49 / hr2 - 9Lagos, Nigeria
Services provided
20% Content Writing Services20% Digital Strategy20% Sales Outsourcing +2 services20% Social Media Marketing20% Web DevelopmentReoMega Digital is a Digital Strategy company. They specialize in Digital Strategy and Social Media Marketing and are in Lagos, Nigeria.
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$1,000+$25 - $49 / hr2 - 9Ikeja, Nigeria
Services provided
10% Call Center Services15% Recruiting10% Business Consulting +10 services10% Corporate Training & Coaching10% E-Commerce Development10% Web Development5% AI Development5% Advertising5% CRM Consulting and SI5% Customer Service Outsourcing5% Event Management5% Social Media Marketing5% StaffingSabipromote is a Recruiting company. They are in Ikeja, Nigeria and have small team of experts. Their services include Recruiting and Web Development.
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UndisclosedUndisclosed50 - 249Lagos, Nigeria
Services provided
30% Call Center Services40% Staffing30% Finance & Accounting Outsourcing (FAO)Global Manpower Nigeria is a midsize Lagos, Nigeria-based Staffing company. Their services include Staffing and Call Center Services.
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Undisclosed< $25 / hr2 - 9Lagos, Nigeria
Services provided
35% Recruitment Process Outsourcing10% Back Office Outsourcing10% Customer Service Outsourcing +7 services10% Finance & Accounting Outsourcing (FAO)10% Sales Outsourcing5% Business Consulting5% HR Outsourcing5% Recruiting5% Staffing5% Talent RepresentationPrimote Africa Services Limited is a small Recruitment Process Outsourcing company founded in 2025. Their services include Recruitment Process Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Lagos, Nigeria
Services provided
25% Fulfillment25% Logistics & Supply Chain Consulting25% Sales Outsourcing +1 service25% Warehousing & DistributionCCOutsourcing is a Fulfillment company. Based in Lagos, Nigeria, the team focuses on Fulfillment and Logistics & Supply Chain Consulting.
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UndisclosedUndisclosed50 - 249Lagos, Nigeria
Services provided
20% Call Center Services60% Accounting20% Back Office OutsourcingMOORE Bishop & Rooks is an Accounting company. They are located in Lagos, Nigeria and have midsize team. Their team offers Accounting and Call Center Services.
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UndisclosedUndisclosed250 - 999Lagos, Nigeria
Services provided
15% Call Center Services15% Back Office Outsourcing15% Pay Per Click +4 services15% Recruiting15% Search Engine Optimization15% Social Media Marketing10% Sales OutsourcingBQuins Solution Limited is a social media marketing agency founded in 2017. The team offers Social Media Marketing and Search Engine Optimization and is in Lagos, Nigeria.
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UndisclosedUndisclosed2 - 9Abuja, Nigeria
Services provided
20% Call Center Services20% Business Consulting20% Market Research +3 services15% HR Outsourcing15% Recruiting10% Corporate Training & CoachingMarket Research company Top-worth Consulting was launched in 2011. The team focuses on Market Research and Business Consulting.
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UndisclosedUndisclosedFreelancerIbadan, Nigeria
Services provided
15% Advertising15% Ecommerce Marketing15% Email Marketing +5 services15% Sales Outsourcing15% Social Media Marketing10% Search Engine Optimization10% Web Design5% Graphic DesignRonkyBest Digital Marketing Agency is an Advertising company. Based in Ibadan, Nigeria, the company was founded in 2020. Their team provides Advertising and Social Media Marketing.
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Ability to Deliver considers three criteria:
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List of the Top 3 Nigeria Call Center Companies & Voice Services
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$1,000+< $25 / hr250 - 999Lagos, Nigeria
Ability to deliver
26.1/40.016.4/20 Reviews4.4/10 Clients & Experience5.3/10 Market PresenceService focus
20% Call Center Services2% Sales Outsourcing78% Other -
$25,000+$25 - $49 / hr10 - 49Lagos, Nigeria
Ability to deliver
20.5/40.014.6/20 Reviews1.3/10 Clients & Experience4.6/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+$25 - $49 / hr250 - 999Lagos, Nigeria
Ability to deliver
12.1/40.00/20 Reviews6.6/10 Clients & Experience5.5/10 Market PresenceService focus
20% Call Center Services80% Other -
$100,000+< $25 / hr50 - 249Ikeja, Nigeria
Ability to deliver
6.1/40.00/20 Reviews1.2/10 Clients & Experience4.9/10 Market PresenceService focus
40% Call Center Services10% Sales Outsourcing50% Other -
$1,000+$25 - $49 / hr10 - 49Close, Nigeria
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Call Center Services -
Undisclosed$25 - $49 / hr250 - 999Lekki, Nigeria
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
80% Call Center Services10% Sales Outsourcing10% Other -
Undisclosed$50 - $99 / hr2 - 9Lagos, Nigeria
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Sales Outsourcing -
$100,000+$25 - $49 / hr2 - 9Lagos, Nigeria
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
40% Call Center Services60% Other -
UndisclosedUndisclosed10 - 49Lagos, Nigeria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services30% Sales Outsourcing35% Other -
$1,000+$300+ / hr10 - 49Aba, Nigeria
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
$5,000+$50 - $99 / hr10 - 49Lagos, Nigeria
Ability to deliver
8/40.00/20 Reviews2.4/10 Clients & Experience5.5/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+$100 - $149 / hr2 - 9Lagos, Nigeria
Ability to deliver
6.9/40.00/20 Reviews1.4/10 Clients & Experience5.4/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$10,000+Undisclosed50 - 249Ikeja, Nigeria
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
15% Call Center Services85% Other -
$25,000+$25 - $49 / hr10 - 49Lagos, Nigeria
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+$100 - $149 / hr10 - 49Lagos, Nigeria
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$5,000+$25 - $49 / hr2 - 9Lugbe, Nigeria
Ability to deliver
5.8/40.00/20 Reviews1.8/10 Clients & Experience4/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$5,000+$25 - $49 / hr10 - 49Lagos, Nigeria
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
15% Call Center Services85% Other -
$5,000+$25 - $49 / hr50 - 249Lagos, Nigeria
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
15% Call Center Services85% Other
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