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Top Chat Support Services in Kuala Lumpur

Ratings Updated: June 13, 2026
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8 Leaders 5 Contenders

13 Companies

Country: Malaysia
City: Kuala Lumpur
Customer Service Outsourcing: Chat Support Services

List of the Top Kuala Lumpur Chat Support Companies

  • Outsourced Logotype

    4.9 12 reviews
    Premier Verified
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Kuala Lumpur, Malaysia

    Services provided

    15% Customer Service Outsourcing
    15% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO) +4
    15% HR Outsourcing
    15% IT Staff Augmentation
    15% Staffing
    10% Call Center Services

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Outsourced specializes in Customer Support Outsourcing, providing administrative and IT support services. Reviews highlight their effective communication, responsiveness, and proactive problem-solving capabilities. Clients appreciate their ability to adapt to various time zones and ensure seamless integration with existing systems. Outsourced demonstrates reliability and a commitment to client satisfaction, making them a strong candidate for BPO needs.

    See all 12 projects

    Reviews mention Collaborative

    The overall sentiment regarding collaboration with the Outsourced Regression Team is highly positive. Clients highlighted the team's exceptional responsiveness and adaptability, noting their ability to quickly adjust to shifting priorities and maintain clear communication. One client stated, 'The team is professional and easy to work with,' emphasizing their collaborative nature. Additionally, the team's proactive engagement with local QA contributed to improved issue resolution and efficiency, further solidifying their reputation as a valuable partner.
    • App Regression Testing & Reporting for Tax Mgmt Software Co
      5.0 Feb 10, 2025

      The outsourced regression team played a crucial role in accelerating test execution, improving bug detection, and enhancing QA-Engineering collaboration. Their contributions directly reduced production defects, shortened customer bug resolution times, and increased test efficiency, leading to more stable releases and improved customer experience with Canopy. The team adapted seamlessly to shifting priorities, such as urgent hotfix validations or last-minute feature testing. Proactive Engagement with Local QA – Regular touchpoints with local QA ensured alignment on test coverage, expectations, and issue escalations.

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    0 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the last six months, clients have expressed overall satisfaction with Outsourced, particularly highlighting the effective recruitment support provided. One CEO noted that Outsourced's team has integrated well into their operations, streamlining processes and enhancing efficiency. Michelle, the Client Success Director, received commendations for her exceptional support, which was pivotal in maintaining the partnership. However, there were mentions of frustrations regarding staff operating controls, suggesting areas for improvement in management practices.
    Read 1 Recent Review

    Industry Experience

    The provider has demonstrated expertise across various industries including Legal, Telecommunications, eCommerce, Information Technology, Media, and Contracting. Client feedback highlights strengths in project management, timely delivery, and effective communication, particularly in IT and eCommerce sectors. Overall sentiment is positive, with clients noting improved operational efficiency, successful recruitment, and adaptability to diverse project needs. This provider is well-suited for clients in technology-driven and regulatory environments, as well as those requiring outsourced staffing solutions.

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    Select Industry to see insights

    Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music Media Contracting

    Kuala Lumpur, Malaysia

    Lot 1217, Seksyen, 57, Jln Sultan, Ismail
    Kuala Lumpur, Malaysia 50250

    10 - 15

    +61 2 8103 3124

    See All Locations (10)
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  • SummitNext Logotype

    4.7 5 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Petaling Jaya, Malaysia

    Services provided

    25% Customer Service Outsourcing
    20% AI Development
    20% Sales Outsourcing +3
    15% Call Center Services
    10% Back Office Outsourcing
    10% Content Moderation Services

    Focus Areas

    30% Chat Support Services
    35% Email Support Services
    35% Phone Support Services

    SummitNext is a Customer Service BPO specializing in Customer Support Outsourcing and community management. Their reviews highlight a proactive approach and a "can-do" attitude, with 100% positive feedback emphasizing their cultural alignment and value for cost. Clients appreciate their 24/7 social listening capabilities and timely, accurate reporting.

    See all 5 projects

    Average Project Cost Breakdown

    $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently highlight SummitNext's competitive pricing and strong value for money. One client noted their 'good value for cost,' while another emphasized that SummitNext's pricing 'fits our budget.' Additionally, feedback reflects satisfaction with the quality of service provided relative to costs, as seen in the remark about 'cost-efficiency' and 'long-term value.' Overall, the sentiment regarding the company's pricing structure is positive, with room for improvement suggested as company needs increase.
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    More responsive than most other service providers

    SummitNext is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    1 of 1 Kuala Lumpur-based review is 5 stars
    Unknown avg. project cost for Customer Service Outsourcing services in Kuala Lumpur

    Kuala Lumpur-based Customer Service Outsourcing project highlight

    Social Media Management for Sales Technology Company

    5.0 — SummitNext Technologies Sdn. Bhd. was hired by a marketing company for their social media management services. The team was tasked with publishing listings and managing online communities on Read more
    Read Similar Reviews

    Review Rating from Clients

    5.0/5.0

    Quality

    4.8

    Schedule

    4.8

    Cost

    4.8

    Willing to Refer

    5.0

    In Kuala Lumpur, clients highlight SummitNext's proficiency in social listening and community management, providing accurate, timely reports and proactive support. Their local presence and cultural understanding enable effective social media and crisis management for marketing firms.
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  • TDCX Logotype

    4.8 12 reviews
    Verified
    $100,000+
    Undisclosed
    10,000+
    Kuala Lumpur, Malaysia

    Services provided

    50% Customer Service Outsourcing
    20% Sales Outsourcing
    10% Business Consulting +2
    10% Call Center Services
    10% Content Moderation Services

    Focus Areas

    27% Chat Support Services
    40% Email Support Services
    33% Phone Support Services

    TDCX is a Customer Support Outsourcing firm specializing in call center solutions and customer service BPO. Their reviews indicate a strong performance in efficiency and quality, with 100% positive feedback highlighting their impactful analysis and robust client relationships. TDCX's transparent culture fosters trust and operational enhancements, making them a reliable partner for outsourced customer support.

    See all 12 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service, Security & Risk Assessment for Fintech Co

    5.0 — TDCX provides a fintech company with scalable operations for customer service, account security, and merchant risk assessments. They provide a thousand-person team to operate at multiple service Read more
    Read 1 Review

    Industry Experience

    TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.

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    Select Industry to see insights

    Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

    View projects from:

    Singapore (7) Germany (1) Spain (1) United States (1)

    This provider is available in 32 time zones:

    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    • Japan Standard Time (JST)
    • Midway Islands Time (MIT)
    View all time zones

    Kuala Lumpur, Malaysia

    Level 7, Menara TH 1 Sentral, Jalan Stesen Sentral 5, KL Sentral, 50470 Kuala Lumpur
    Kuala Lumpur, Malaysia 50470

    501 - 750

    0327318888

    See All Locations (17)
    View Profile Visit Website

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  • SRG ASIA PACIFIC Logotype

    4.5 3 reviews
    $10,000+
    Undisclosed
    250 - 999
    Kuala Lumpur, Malaysia

    Services provided

    40% Customer Service Outsourcing
    15% Call Center Services
    10% Back Office Outsourcing +5
    10% IT Managed Services
    10% Sales Outsourcing
    5% Business Consulting
    5% HR Consulting
    5% Market Research

    Focus Areas

    52% Chat Support Services
    33% Phone Support Services
    15% Email Support Services

    SRG ASIA PACIFIC is a Customer Service BPO specializing in inbound and outbound call center outsourcing. Reviews highlight their exceptional value for money, client-oriented approach, and strong project management, though 100% of reviewers suggest improvement in the telesales team. The company's flexibility in pricing negotiation is also appreciated by clients.

    See all 3 projects

    Average Project Cost Breakdown

    $200,000 to $999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients generally perceive SRG ASIA PACIFIC as offering strong value for money, with one client noting their excellent negotiation flexibility in pricing. Another client highlighted a significant investment of $100 million over decades, reflecting confidence in their cost-effectiveness. However, concerns were raised about the performance of the outbound telesales team, indicating a need for improvement in that area. Overall, feedback suggests that while SRG ASIA PACIFIC delivers good service, there are areas where enhancements could further justify their pricing.
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    More responsive than most other service providers

    SRG ASIA PACIFIC is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    $200,000 – $999,999 avg. project cost for Customer Service Outsourcing services in Kuala Lumpur

    Customer Service Outsourcing project highlight

    Call Center Services for Medical Product Company

    4.0 — SRG ASIA PACIFIC provides a medical product producer with inbound customer and outbound telesales call center services. SRG ASIA PACIFIC leads the training for both teams from the resources the Read more
    Read Similar Reviews

    Review Rating from Clients

    4.5/5.0

    Quality

    3.8

    Schedule

    4.3

    Cost

    4.3

    Willing to Refer

    4.5

    Reviewers from Kuala Lumpur commend SRG ASIA PACIFIC's extensive experience in managing inbound customer inquiries, technical support, and recruitment since 1999. They value their flexible, client-oriented approach, strong project management, and competitive pricing, with suggestions for enhancing outbound team quality and staff retention.
    Read Local Reviews
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  • Canaan Communication & Technologies (MSC) Logotype

    4.9 6 reviews
    $25,000+
    < $25 / hr
    250 - 999
    Kuala Lumpur, Malaysia

    Services provided

    45% Customer Service Outsourcing
    20% Call Center Services
    15% Back Office Outsourcing +2
    10% Corporate Training & Coaching
    10% Recruiting

    Focus Areas

    30% Chat Support Services
    50% Phone Support Services
    10% Email Support Services +1
    10% Order Processing & Taking

    Canaan Communication & Technologies (MSC) is a Customer Support Outsourcing company specializing in providing excellent customer service through multiple channels, including phone, email, and live chat. The company has received overwhelmingly positive feedback, with 100% of reviewers highlighting their responsiveness, cost-effectiveness, and alignment with company values, consistently meeting and exceeding service level agreements (SLAs).

    See all 6 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    Less than $10,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Services for Photo Solutions Company

    5.0 — A photo solutions company hired Canaan Communication & Technologies Sdn Bhd for their call center services to improve and maintain the number of inquiries and consistently ensure customer Read more
    Read 1 Review

    Industry Experience

    Canaan Communication & Technologies has demonstrated strong expertise across several industries, including Consumer Products, Logistics & Supply Chain, Retail, and Food & Beverages. Clients commend their cost-effectiveness, agility, and exceptional customer service, leading to increased customer satisfaction and business growth. The overall sentiment reflects satisfaction with their collaborative approach and adaptability, making them a suitable partner for businesses seeking efficient outsourcing solutions in these sectors.

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    Select Industry to see insights

    Consumer Products Logistics & Supply Chain Retail Food & Beverages

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Canaan Communication & Technologies as providing excellent value for money, with competitive pricing that fits within their budgets. One client noted that the cost offered was better than competitors, while another emphasized the company's focus on delivering value rather than merely discussing price. Overall, feedback indicates satisfaction with the cost-effectiveness of their services, contributing to improved customer satisfaction and operational efficiency.
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    Malaysia (3) Singapore (1)
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  • Daythree Business Services Logotype

    4.0 3 reviews
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Shah Alam, Malaysia

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Business Consulting +2
    20% Call Center Services
    20% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    36% Chat Support Services
    36% Phone Support Services
    18% Email Support Services +1
    10% Order Processing & Taking

    Daythree Business Services is a business process outsourcing (BPO) company that specializes in customer service, telesales, and market research support. Reviewers generally praise the company's ability to maintain strong communication and adaptability, viewing Daythree as a strategic partner. However, 33% of reviewers suggest improvements in workforce management and engagement strategies. Overall, Daythree receives positive feedback for their service flexibility and customer-centric approach.

    See all 3 projects

    Reviews mention Helpful

    The overall sentiment regarding Daythree Business Services is positive, with clients noting their helpfulness in managing projects. One client highlighted their responsiveness to ad-hoc requests and their reliability in achieving project goals. They appreciated the cooperative nature of Daythree’s team, which facilitated effective communication through direct contact and meetings. However, there were mentions of areas needing improvement, particularly in the quality and engagement of data collected, indicating a desire for more tailored support.
    • Outbound Calling for Market Research Company
      4.0 Apr 16, 2020

      Overall, daythree is very helpful in our plans. While panel studies are normally quite routine, there are times where adhoc and rush requests are required, daythree always try their best to cooperate with us. They are very keen to cooperate with our plans and are quite reliable in achieving numbers.

      Read Full Review
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    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive Daythree Business Services as offering competitive pricing with commendable value for money. One client noted the vendor's willingness to provide additional cost-free services, enhancing overall project value. Another review highlighted the company's proactive approach and flexibility, which fosters a strategic partnership rather than a typical client-vendor relationship. However, some feedback indicated areas for improvement, particularly in workforce management and agent engagement, suggesting that while value is present, further refinement could enhance service delivery.
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    More responsive than most other service providers

    Daythree Business Services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    Review Rating from Clients

    4.0/5.0

    Quality

    4.0

    Schedule

    4.0

    Cost

    4.0

    Willing to Refer

    4.0

    Kuala Lumpur clients appreciate Daythree Business Services' comprehensive BPO solutions, including workforce management and incident handling. Their collaborative approach and focus on continuous improvement have led to successful project outcomes and strengthened client-vendor relationships.
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  • ENVO BPO Logotype

    4.8 2 reviews
    $1,000+
    $25 - $49 / hr
    250 - 999
    Kuala Lumpur, Malaysia

    Services provided

    15% Customer Service Outsourcing
    50% Call Center Services
    25% Sales Outsourcing +1
    10% IT Managed Services

    Focus Areas

    30% Chat Support Services
    40% Phone Support Services
    30% Email Support Services

    ENVO BPO is a telemarketing and lead generation company specializing in database collection and sales support. Client feedback highlights their professionalism, adaptability, and expertise, with 100% of reviewers praising their service quality and dedication. Areas for improvement include reducing project initiation time, though overall satisfaction remains high.

    See all 2 projects

    Reviews mention Exceeds expectations

    Clients have expressed that ENVO BPO consistently exceeds expectations, particularly in lead generation and sales support. One client highlighted their professionalism and dedication to understanding business needs, resulting in multiple qualified leads daily. The thorough approach and service quality were commended, with no areas for improvement noted. Overall, the sentiment reflects strong satisfaction and trust in ENVO BPO's capabilities.
    • Lead Generation & Sales Support for Product Seller
      5.0 Jun 3, 2020

      They did exactly what we required and surpassed our expectations. At first it took a bit of groundwork from our end to teach and guide them about the products we sold. But we do not regret engaging them one bit. Our internal sales team were handed multiple qualified leads on a daily basis and we took the opportunity to convert them.

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    More responsive than most other service providers

    ENVO BPO is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    Kuala Lumpur, Malaysia

    Unit 7-11, Level 7, Tower A, Vertical Business Suite, Jalan Kerinchi, Bangsar South
    Kuala Lumpur, Malaysia 59200

    50 - 75

    +60376102888

    See All Locations (2)

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Clients in Kuala Lumpur commend ENVO BPO for their proficiency in sales support and lead qualification, providing high-quality leads that boosted sales. The team’s professionalism, dedication, and quick grasp of complex products resulted in successful outcomes and satisfied partners.
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  • Swivelt Logotype

    5.0 2 reviews
    $100,000+
    Undisclosed
    10 - 49
    Kuala Lumpur, Malaysia

    Services provided

    30% Customer Service Outsourcing
    30% Sales Outsourcing
    20% Back Office Outsourcing +2
    10% Pay Per Click
    10% Search Engine Optimization

    Focus Areas

    25% Chat Support Services
    30% Phone Support Services
    25% Email Support Services +1
    20% Order Processing & Taking

    Swivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.

    See all 2 projects

    Industry Experience

    Swivelt has demonstrated strong capabilities in the Software and Information Technology industries, with notable success in B2B marketing and CRM tool development. Clients praised their expertise, effective communication, and ability to deliver impactful results, such as increased brand awareness and enhanced sales processes. Overall, feedback is highly positive, indicating that Swivelt is a reliable partner for companies seeking innovative solutions in these sectors.

    Read All Reviews

    Select Industry to see insights

    Software Information technology

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients have praised Swivelt for delivering excellent value for money, noting their impactful results in a short timeframe. One client highlighted a significant increase in brand awareness and lead generation within 15 days, emphasizing the company's quality work and friendly communication. Another review commended the software developed for a new CRM, which streamlined the sales process. Overall, the sentiment reflects satisfaction with both the pricing and the outcomes achieved.
    Read All Reviews

    Kuala Lumpur, Malaysia

    30-9, 10 & 11, East Wing, Q Sentral, Jalan Stesen Sentral 2
    Kuala Lumpur, Malaysia 50470

    31 - 40

    +60 3-8685 5505

    See All Locations (16)

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Kuala Lumpur-based clients praise Swivelt for their 20+ years of experience in B2B marketing, delivering quick results like increased brand awareness and lead generation. Their team of PPC experts, designers, and content writers efficiently handle competitive analysis and campaign execution, with excellent communication and quality work.
    Read Local Reviews
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  • Everise Logotype

    Not yet reviewed

    $250,000+
    Undisclosed
    10,000+
    Kuala Lumpur, Malaysia

    Services provided

    10% Customer Service Outsourcing
    10% AI Development
    10% Application Testing +7
    10% Blockchain
    10% Branding
    10% Call Center Services
    10% Custom Software Development
    10% Generative AI
    10% IT Managed Services
    10% Mobile App Development

    Focus Areas

    30% Chat Support Services
    40% Phone Support Services
    30% Email Support Services

    Founded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.

    Read more

    Kuala Lumpur, Malaysia

    Level 10, Menara KEN TTDI, 37, Jalan Burhanuddin Helmi, Taman Tun Dr Ismail
    Kuala Lumpur, Malaysia 60000

    501 - 750

    See All Locations (8)
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  • Brandt International Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    1,000 - 9,999
    Kuala Lumpur, Malaysia

    Services provided

    28% Customer Service Outsourcing
    20% Corporate Training & Coaching
    12% Back Office Outsourcing +6
    10% HR Outsourcing
    10% IT Managed Services
    10% PEO/Employee Leasing
    5% Recruiting
    3% Staffing
    2% HR Consulting

    Focus Areas

    57% Chat Support Services
    43% Email Support Services

    Brandt International is a Customer Service Outsourcing company. Headquartered in Kuala Lumpur, Malaysia, the team provides Customer Service Outsourcing and Corporate Training & Coaching.

    Read more
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  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Kuala Lumpur, Malaysia

    Services provided

    33% Customer Service Outsourcing
    23% Call Center Services
    15% Sales Outsourcing +17
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Focus Areas

    10% Chat Support Services
    70% Phone Support Services
    15% Email Support Services +1
    5% Order Processing & Taking

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    Kuala Lumpur, Malaysia

    Level 8, 9, 11,12 Menara Sunway (VISIO) Lingkaran SV, Sunway Velocity
    Kuala Lumpur, Malaysia 55100

    2001 - 5000

    See All Locations (52)
    View Profile
  • VPO Services Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    250 - 999
    Kuala Lumpur, Malaysia

    Services provided

    50% Customer Service Outsourcing
    10% Back Office Outsourcing
    10% Call Center Services +5
    10% Sales Outsourcing
    5% Accounting
    5% HR Outsourcing
    5% Market Research
    5% Recruiting

    Focus Areas

    16% Chat Support Services
    60% Phone Support Services
    14% Email Support Services +1
    10% Order Processing & Taking

    Customer Service Outsourcing company VPO Services was established in 2015. Based in Kuala Lumpur, Malaysia, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.

    Read more
    View Profile
  • FIXATE Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Kuala Lumpur, Malaysia

    Services provided

    25% Customer Service Outsourcing
    45% IT Managed Services
    15% Business Consulting +2
    10% Back Office Outsourcing
    5% IT Strategy Consulting

    Focus Areas

    25% Chat Support Services
    40% Phone Support Services
    35% Email Support Services

    FIXATE is a small IT managed services company. They focus on IT managed services and Customer Service Outsourcing and were founded in 2024.

    Read more

    Kuala Lumpur, Malaysia

    2 Jalan Binjai
    Kuala Lumpur, Malaysia 50450

    6 - 9

    See All Locations (5)
    View Profile

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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 SRG ASIA PACIFIC
2 Canaan Communication & Technologies (MSC)
3 SummitNext
4 Outsourced
5 TDCX
6 Daythree Business Services
7 ENVO BPO
8 Swivelt

List of the Top 8 Kuala Lumpur Chat Support Companies

  1. SRG ASIA PACIFIC Logotype

    SRG ASIA PACIFIC

    $10,000+
    Undisclosed
    250 - 999
    Kuala Lumpur, Malaysia

    Ability to deliver

    30.5/40.0
    14.6/20 Reviews
    10/10 Clients & Experience
    6/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    52% Chat Support Services
    60% Other
    View Profile Visit Website
  2. Canaan Communication & Technologies (MSC) Logotype

    Canaan Communication & Technologies (MSC)

    $25,000+
    < $25 / hr
    250 - 999
    Kuala Lumpur, Malaysia

    Ability to deliver

    30.8/40.0
    15.8/20 Reviews
    7.7/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    45% Customer Service Outsourcing
    30% Chat Support Services
    55% Other
    View Profile Visit Website
  3. SummitNext Logotype

    SummitNext

    $1,000+
    < $25 / hr
    250 - 999
    Petaling Jaya, Malaysia

    Ability to deliver

    32.2/40.0
    15.8/20 Reviews
    9.3/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    30% Chat Support Services
    75% Other
    View Profile Visit Website
  4. Outsourced Logotype

    Outsourced

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Kuala Lumpur, Malaysia

    Ability to deliver

    32.4/40.0
    18.8/20 Reviews
    4.4/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    25% Chat Support Services
    85% Other
    View Profile Visit Website
  5. TDCX Logotype

    TDCX

    $100,000+
    Undisclosed
    10,000+
    Kuala Lumpur, Malaysia

    Ability to deliver

    29.4/40.0
    15.8/20 Reviews
    4.5/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    27% Chat Support Services
    50% Other
    View Profile Visit Website
  6. Daythree Business Services Logotype

    Daythree Business Services

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Shah Alam, Malaysia

    Ability to deliver

    27.4/40.0
    13/20 Reviews
    6/10 Clients & Experience
    8.5/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    36% Chat Support Services
    80% Other
    View Profile Visit Website
  7. ENVO BPO Logotype

    ENVO BPO

    $1,000+
    $25 - $49 / hr
    250 - 999
    Kuala Lumpur, Malaysia

    Ability to deliver

    24/40.0
    15.6/20 Reviews
    2.5/10 Clients & Experience
    5.9/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    30% Chat Support Services
    85% Other
    View Profile Visit Website
  8. Swivelt Logotype

    Swivelt

    $100,000+
    Undisclosed
    10 - 49
    Kuala Lumpur, Malaysia

    Ability to deliver

    22.9/40.0
    16.2/20 Reviews
    1.3/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    25% Chat Support Services
    70% Other
    View Profile Visit Website
  9. Everise Logotype

    Everise

    $250,000+
    Undisclosed
    10,000+
    Kuala Lumpur, Malaysia

    Ability to deliver

    9.3/40.0
    0/20 Reviews
    1.2/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    30% Chat Support Services
    90% Other
    View Profile Visit Website
  10. Brandt International Logotype

    Brandt International

    $5,000+
    $100 - $149 / hr
    1,000 - 9,999
    Kuala Lumpur, Malaysia

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    28% Customer Service Outsourcing
    57% Chat Support Services
    72% Other
    View Profile Visit Website
  11. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    Kuala Lumpur, Malaysia

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    33% Customer Service Outsourcing
    10% Chat Support Services
    67% Other
    View Profile Visit Website
  12. VPO Services Logotype

    VPO Services

    $5,000+
    Undisclosed
    250 - 999
    Kuala Lumpur, Malaysia

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    16% Chat Support Services
    50% Other
    View Profile Visit Website
  13. FIXATE Logotype

    FIXATE

    Undisclosed
    Undisclosed
    10 - 49
    Kuala Lumpur, Malaysia

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    25% Chat Support Services
    75% Other
    View Profile Visit Website

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