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Country: Morocco
Services: Back Office Outsourcing

List of the Top Morocco Back Office Outsourcing Service Providers

    Featured Providers

    What are Featured Providers?
  • TECHSPEED INC

    TECHSPEED INC

    DATA ENTRY & BUSINESS PROCESS OUTSOURCING

    $1,000+
    < $25 / hr
    50 - 249
    Portland, OR
    Service Focus

    "TechSpeed Inc had a very thorough delivery process."

    • Former VP of Marketing, SaaS Business Mgmt. Provider
  • Hugo

    Hugo

    🏆 Award-Winning Customer Care & Data Solutions

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL
    Service Focus

    "Hugo seamlessly adapts to our needs, ensuring every delivery is punctual and hassle-free."

    • Founder, E-Commerce Business
  • CALLINNOV

    CALLINNOV

    Call Center BPO outsourcing

    $25,000+
    < $25 / hr
    50 - 249
    Oulad BouĘĽabid, Morocco
    Service Focus

    "They were reactive in the partnership."

    • CEO, LEXOUND
  • Market Wave

    Market Wave

    Looking Further

    $1,000+
    < $25 / hr
    50 - 249
    Marrakech, Morocco
    Service Focus

    Starting by a tool for managing commercial performance in customer service, initially specialized in Live-chat and call back. The idea being to duplicate the in-store commercial experience on…

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  • Infomineo

    Infomineo

    Brainshoring Services

    Undisclosed
    Undisclosed
    250 - 999
    Casablanca, Morocco
    Service Focus

    Infomineo is a leading outsourcing firm, revolutionizing the industry with its innovative Brainshoring model. Here's why we stand out:
     
    Founding Vision: Created by ex-consultants Hamza Laraichi…

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  • All in service

    All in service

    For a new generation of customer service

    $1,000+
    < $25 / hr
    10 - 49
    Agadir, Morocco
    Service Focus

    We are located in Morocco, AGADIR, We provide :Customer service 24/7 Customer Support (emails, live chat.) Customer Experience development Orders confirmation and tracking ( e-commerce )Branding and…

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  • Marketing Call Center

    Marketing Call Center

    BPO Company in Rabat, Morocco

    Undisclosed
    Undisclosed
    50 - 249
    Rabat, Morocco
    Service Focus

    MCC - Marketing Call Center specializes in the outsourcing of customer relationship, telemarketing, business conduct and the delivery of Back Office tasks. We take care of clients of our clients and…

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  • Finatech Group

    Finatech Group

    IT Service Company in Casablanca, Morocco

    Undisclosed
    Undisclosed
    50 - 249
    Casablanca, Morocco
    Service Focus

    Finatech is a global IT services provider delivering technology-driven business solutions that meet the strategic objectives of our clients. We deliver end-to-end Systems & IT-enabled business…

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  • Cyclad International

    Cyclad International

    Trust, quality, new technologies, customer centric

    $10,000+
    $25 - $49 / hr
    250 - 999
    Casablanca, Morocco
    Service Focus

    "The delivery was on time."

    • Senior VP, IT Services Company
  • Fusion CX

    Fusion CX

    Serve 500+ Clients in 45 Centers Across 14 Nations

    $10,000+
    < $25 / hr
    10,000+
    Casablanca, Morocco
    Service Focus

    "There are almost everywhere, with such portfolios and clientele."

    • Customer Success Manager, MirageIncorp
  • WEngage

    WEngage

    Together for better connections.

    Undisclosed
    Undisclosed
    250 - 999
    Rabat, Morocco
    Service Focus

    WEngage creates the best and authentic customer experiences driven by skilled employees, cutting-edge technology and certified working procedures.We offer a wide range of customised customer contact…

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3 Top-Reviewed Back Office Outsourcing Companies in Morocco 2024

On the main pages of Clutch we have listings for 9 Back Office Outsourcing firms located in Morocco. Between all of those Back Office Outsourcing companies, we have collected over 10 reviews and ratings posted as recently as 7/5/22.

But we'd like to make it easier for you! In order to simplify your process, we’ve narrowed your search down to display the top 3 Back Office Outsourcing providers in Morocco based on their ratings, but also with an eye on including a mix of smaller and larger firms in order to display options to fit a range of budgets, from small to larger.

To help you compare providers more easily, we've taken all 10 reviews for these 3 companies and summarized them into a single paragraph. We've also posted a set of terms that outlines reviewer's overall sentiments, experience, and even the expertise they most talked about in their reviews of each company listed below.

According to our reviewers, some of the best Morocco Back Office Outsourcing companies are Fusion CX, CALLINNOV, and Cyclad International. Read on, and we’re certain you find these are some of the top software companies in Morocco today!

Fusion CX

4.5 8 REVIEWS

23 Guernsey Pl
Three Mile Cross, OH, United Kingdom
RG7 1FZ

About:

  • Minimum Budget: $10,000.00
  • Avg. Hourly Rate: < $25
  • Employees: 10,000+
  • Founded: 2004
  • Quality Score: 4.7
  • Schedule Score: 4.4

Services:

  • Call Center Services
  • Customer Service Outsourcing
  • Sales Outsourcing

Key Clients:

AIRTEL, OYO, Hero Fincorp Limited, IDBI Bank Quadrillion Finance Pvt. Ltd. and 5 more, and Fusion CX overall rating is 4.5 stars.

Reviewers Frequently Mention:

Customer Service
Sales Increase
Task Management
Dedicated
Solutions-Based Approach

Clutch Review Summary:
Fusion BPO Services has significantly improved customer service, leading to increased sales. The team's impressive task management and dedication, even during holidays, have exceeded client expectations. Their streamlined processes and solutions-based approach ensure a productive partnership.

Company Description:
Founded in 2004, and stating they have between 10,000+ employees, Fusion CX is located at 23 Guernsey Pl, Three Mile Cross, OH RG7 1FZ. They offer services for multiple industries including Business services, eCommerce, Financial services and more. Fusion CX offers expertise in Claims Processing, Chat Support Services, Email Support Services and other Back Office Outsourcing capabilities. Their minimum project size is $10,000.00 and an hourly rate between < $25, while maintaining an overall 4.5 star rating.

LEARN MORE ABOUT FUSION CX...

CALLINNOV

N°11, 2ème étage, Immeuble Siham La Colline 2, Sidi Marouf
Oulad BouĘĽabid, Morocco
20200

About:

  • Minimum Budget: $25,000.00
  • Avg. Hourly Rate: < $25
  • Employees: 50 - 249
  • Founded: 2010
  • Quality Score: 5
  • Schedule Score: 5

Services:

  • Call Center Services
  • Customer Service Outsourcing

Key Clients:

LEXOUND, ADL Partner, Carrefour, Entre Particuliers Europcar and 4 more, and CALLINNOV overall rating is 5 stars.

Reviewers Frequently Mention:

Leads
Conversion
Collaboration
Responsiveness
Success

Clutch Review Summary:
CALLINNOV's engagement resulted in a significant increase in leads and conversion, surpassing the client's business goals. Their collaborative approach ensured the project's success, and their exceptional responsiveness was notable throughout the partnership.

Company Description:
Founded in 2010, and stating they have between 50 - 249 employees, CALLINNOV is located at N°11, 2ème étage, Immeuble Siham La Colline 2, Sidi Marouf, Oulad Bouʼabid 20200. They offer services for multiple industries including eCommerce and more. CALLINNOV offers expertise in Claims Processing, Chat Support Services, Email Support Services and other Back Office Outsourcing capabilities. Their minimum project size is $25,000.00 and an hourly rate between < $25, while maintaining an overall 5 star rating.

LEARN MORE ABOUT CALLINNOV...

Cyclad International

4.5 1 REVIEW

Technopark, Boulevard Dammam, Bât B 3ème étage Bureau n°355
Casablanca, Morocco
20290

About:

  • Minimum Budget: $10,000.00
  • Avg. Hourly Rate: $25 - $49
  • Employees: 250 - 999
  • Founded: 2007
  • Quality Score: 4.5
  • Schedule Score: 4.5

Services:

  • Ecommerce Web Development
  • Mobile App Development
  • Application Testing
  • Web Development
  • HR Outsourcing
  • PEO/Employee Leasing

Key Clients:

Amadeus, and Cyclad International overall rating is 4.5 stars.

#3 - Cyclad InternationalLEARN MORE ABOUT CYCLAD INTERNATIONAL...

Reviewers Frequently Mention:

Website Delivery
Customer Satisfaction
Methodology Adaptation
Quality Deliverables
Successful Partnership

Clutch Review Summary:
Cyclad International effectively delivered the website, ensuring customer satisfaction. They adapted the company's methodology and tools to maintain the quality of deliverables, leading to a successful partnership.

Company Description:
Founded in 2007, and stating they have between 250 - 999 employees, Cyclad International is located at Technopark, Boulevard Dammam, Bât B 3ème étage Bureau n°355, Casablanca 20290. They offer services for multiple industries including eCommerce, Education, Financial services and more. Cyclad International offers expertise in Claims Processing, Data Entry & Processing, Legal Outsourcing and other Back Office Outsourcing capabilities. Their minimum project size is $10,000.00 and an hourly rate between $25 - $49, while maintaining an overall 4.5 star rating.

LEARN MORE ABOUT CYCLAD INTERNATIONAL...

Morocco Back Office Outsourcing Provider FAQs

There are 9 Back Office Outsourcing companies listed on Clutch that are located in Morocco. These experts cater to a diverse clientele that spans from large-scale enterprises to medium and small businesses.

Morocco Back Office Outsourcing companies listed on Clutch offer services that include but are not limited to Customer Service Outsourcing, Call Center Services, Sales Outsourcing, Business Consulting, HR Consulting, all knowledgeable of the competitive landscape of Morocco.

The Back Office Outsourcing providers with the cheapest hourly rates and no project minimum in Morocco are:

The 1 Morocco Back Office Outsourcing service providers with the lowest rates are:

  • CALLINNOV (5 stars, 1 reviews)
  • Note that the companies above require minimum project sizes below just $5,000. There are also other companies in Morocco offering Back Office Outsourcing services whose hourly rates range from $25 and $49.

    The 3 best-rated Back Office Outsourcing agencies in Morocco on Clutch include:

    These Back Office Outsourcing agencies have consistently been lauded for their exceptional performance and dedication to client success.

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