- 0 of 1 Back Office Outsourcing reviews are 5 stars
- 1 new review for Back Office Outsourcing in past 6 months
- $1,000,000 – $9,999,999 avg. project cost
Back Office Outsourcing PROJECT HIGHLIGHT
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Satellite Office is a Business Process Outsourcing (BPO) firm specializing in Offshore Administrative Services and Remote Office Support. Their services are highly praised, with over 90% of feedback emphasizing their exceptional recruitment, HR management, and clear communication. They are noted for transparency and cost efficiency, becoming a valued partner in clients' operations.
Back Office Outsourcing PROJECT HIGHLIGHT
4.5 — Satellite Office provides offshore recruiting and HR management services for an adtech company. The team is in charge of recruiting, training, onboarding, and continuously managing staff members for Read more
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TECHSPEED INC is a company specializing in data entry, transcription, lead generation, and business process outsourcing services. The reviews highlight their adaptability, efficiency, and excellent customer service, with a notable emphasis on their quick response times and error-free project execution. Approximately 100% of reviewers praised their reliability and communicative approach, while only a small percentage noted minor areas for improvement, such as record-keeping. Their consistent performance makes them a trusted partner in diverse industries.
Clients consistently highlight TechSpeed Inc.'s ease of collaboration and flexibility in their reviews. One Operations Manager noted that the integration with existing systems was seamless, emphasizing that the workflow between teams was 'very easy.' Additionally, the company's willingness to adapt and assist further enhances their reputation as a cooperative partner. Overall, the sentiment is overwhelmingly positive, with no reported areas for improvement.
The workflow between our team and theirs was very easy. Their willingness to remain flexible and helpful was impressive.
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Growth Hub is a Business Process Outsourcing (BPO) company specializing in Remote Back Office Solutions and Administrative Support Services. Across their reviews, they are consistently praised for their efficiency, accuracy, and quick turnaround, with 100% positive feedback. Clients highlight their ability to streamline processes and enhance data management, demonstrating a strong alignment with company values and delivering excellent value for the cost.
Clients consistently commend Growth Hub for their hard work and dedication. One client noted that Growth Hub took the time to understand their needs and standards, working diligently to ensure consistent delivery. Another highlighted that the company delivered on their promises, reflecting a strong commitment to project goals. Overall, the sentiment surrounding their work ethic is highly positive, with no reported areas for improvement.
Yes, they took time to understand our needs and standards and are working hard to ensure they are constantly delivered.
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Back Office Outsourcing PROJECT HIGHLIGHT
5.0 — Growth Hub helped integrate a finance firm's CRM with the Pitchbook platform in order to identify 15,000 companies. The team also built proprietary applications that automated the client's Read more
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Adlinc Business Services Limited excels in Back Office Services by providing comprehensive Business Process Outsourcing solutions such as 24/7 customer support, dispatch operations, and driver compliance management. With 100% compliance achieved and a 70% enhancement in overnight operations, 98% of feedback highlights their efficiency and seamless integration, earning them recognition as a premier outsourcing partner.
Back Office Outsourcing PROJECT HIGHLIGHT
5.0 — Adlinc Business Services Limited provides back-office support for a courier company. The team handles driver compliance, dispatch support, route management, overnight primary dispatch, and driver Read more
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NICE Global is a business process outsourcing (BPO) company that specializes in call center services and customer support. Overall, they received positive feedback for their proactive communication, flexibility, and alignment with client values, with 100% of reviewers highlighting their cost-effectiveness and adaptability. Clients are impressed with their ability to enhance customer satisfaction metrics and increase customer lifetime value.
Clients have consistently praised NICE Global for their flexibility in project management. One client noted their willingness to make adjustments and take initiative, highlighting that NICE Global was quick to incorporate changes, leading to improved project outcomes. Another emphasized their proactive communication, which further facilitated a successful collaboration. Overall, the sentiment reflects a strong appreciation for NICE Global's adaptability and responsiveness to client needs.
Very flexible, willing to make adjustments, takes direction well, take initiative. Throughout the project there were many lessons learned, we used them as a tool for future successes. Rather than being change averse, Nice was quick to incorporate the changes and as a result, we achieved a much higher standard for the work being performed and they have taken on additional responsibilities as the project has moved forward.
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Hugo is a business process outsourcing company specializing in back office and administrative support services. Their clients commend their adaptability, efficiency, and ability to enhance operational capabilities, with 100% positive feedback highlighting streamlined processes and notable improvements in compliance and support infrastructure. Specifically, Hugo achieved a 99.8% order processing accuracy and reduced supplier onboarding time by 40%.
Hugo has received overwhelmingly positive feedback regarding their execution of projects. Clients highlighted their commitment to on-time deliveries and exceptional customer support, noting how Hugo's responsiveness and adaptability significantly improved satisfaction levels. One client praised their multilingual support and the development of a comprehensive FAQ page, which enhanced customer relationships. Overall, clients emphasized Hugo's seamless integration with their company culture, professionalism, and ability to exceed expectations, making them a reliable partner for project success.
I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles.
Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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Back Office Outsourcing PROJECT HIGHLIGHT
5.0 — Hugo provides ongoing customer support for a food delivery platform. They manage customer complaints, push notifications, content publishing, and multilingual support across 40 countries. Read more
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Cloud Accountant Staffing is a staffing agency specializing in recruiting and placing accountants and bookkeepers. Across reviews, 100% of clients commend their effective communication, with more than 70% highlighting their cultural alignment and strong values. Clients consistently note their efficient and smooth processes, with no significant areas for improvement identified.
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Our cost effective, customizable, and flexible outsourcing solutions quickly optimize your business operations. With the support of a dedicated customer service or back-office team you can
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Segoso Caribbean is a Back Office Outsourcing company in Montego Bay, Jamaica and Monterrey, Mexico. They specialize in Back Office Outsourcing and were founded in 2021.
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Customer Service Outsourcing company Advantage Communications is in Charlottetown, Canada and Kingston, Jamaica. The team provides Customer Service Outsourcing and IT managed services.
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Genesis Support Solution LTD is a call center service provider recognized for its dedicated and hardworking team. Reviews highlight their ability to improve client operations through effective call and email support. Approximately 100% of the feedback is positive, emphasizing their proactive approach to enhancement and efficient communication, leading to client satisfaction and increased sales.
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Founded in 2019, Voca CX LLC is a Back Office Outsourcing and Customer Service Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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Vlbpo cx is a midsize Kingston, Jamaica-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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Back Office Outsourcing company IntellectX Global Solutions Limited is in Kingston, Jamaica. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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Magissistant provides customer support and virtual assistant services, assisting clients in managing day-to-day inquiries, onboarding, and back-office support. Reviews highlight their ability to create efficient workflows and processes, making them feel like an extension of the client's team. While initial technical proficiency was a concern, the firm's dedication to understanding and investing in their clients' businesses is notably impressive.
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BOULOU BLUE is an answering service company. They are headquartered in Boca Raton, Florida and Kingston, Jamaica, and their services include Call Center Services and Back Office Outsourcing.
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ThinkNChange, a Back Office Outsourcing company, is in Libertyville, Illinois and Kingston, Jamaica. They focus on Back Office Outsourcing and Cybersecurity.
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Global Gateway, a midsize answering service company, is headquartered in Montego Bay, St James, Jamaica and Plantation, Florida. The team focuses on Call Center Services and Back Office Outsourcing.
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CEAC Outsourcing Company Ltd. provides business process outsourcing services, including the development of graphical user interfaces (GUIs) and reporting tools to enhance sales team performance. Reviews highlight the company's professionalism, quality of work, and effective communication, reflecting a positive client experience and strong service delivery.
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Based in Kingston, Jamaica, City BPO is a midsize call center service. Their services include Call Center Services and Back Office Outsourcing.
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VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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Charles O'Connor Consulting Network Limited is a Kingston, Jamaica-based Back Office Outsourcing company. The team specializes in Back Office Outsourcing and Accounting.
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Nucon, a small telephone answering service, is in Kingston, Jamaica. The team provides Call Center Services and Back Office Outsourcing.
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Globescope BPO is an answering service company. The Kingston, Jamaica-based company offers Call Center Services and Back Office Outsourcing.
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Answering service Supirax Global Corporations Inc. Was founded in 2019. The firm focuses on Call Center Services and Back Office Outsourcing, and is midsize.
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Small call center Global Services Jamaica, is in Montego Bay, Jamaica. Their services include Call Center Services and Back Office Outsourcing.
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WorldWide BPO & Call Centres is a small Kingston, Jamaica-based call center company. The team offers Call Center Services and Customer Service Outsourcing.
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Headquartered in Mississauga, Canada and Montréal, Canada, ContactPoint360 is a large call center service. The team focuses on Call Center Services and Customer Service Outsourcing.
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JOBSltd, a phone answering service, is located in Saint Ann's Bay, Jamaica. Launched in 2015, the team focuses on Call Center Services and Back Office Outsourcing.
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Fusion CX is a professional BPO services provider specializing in order taking, complaint handling, and outbound call center operations. The company is commended for its problem-solving attitude and dedication, with 85% of reviews highlighting improved customer experience and cost savings. Reviewers also note strengths in communication and time-saving, though some suggest enhancements in pricing structures and tech solutions.
Clients have expressed a strong sentiment regarding Fusion CX's unique expertise, particularly highlighting their extensive range of services including customer service, telesales, and technical support. One client noted that Fusion's agents possess significant experience, which enhances their ability to handle customer issues effectively. Additionally, clients appreciate the time and cost savings achieved, estimating a 30% reduction in operational expenses. Overall, feedback indicates a high level of satisfaction with Fusion CX's specialized capabilities.
The service provider excels in communication, networking, and problem-solving skills. These attributes contribute significantly to their unique expertise, making them a reliable partner for various projects.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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