Top Back Office Outsourcing Companies in Jamaica
24 Companies
List of the Top Jamaica Back Office Outsourcing Service Providers
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$1,000+< $25 / hr50 - 249Serves JamaicaServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a Business Process Outsourcing (BPO) company specializing in Back Office Services and Administrative Support Services. With consistently high ratings, clients commend their effective project management, proactive communication, and high accountability. They maintain a high accuracy rate in data entry and efficiently manage large product catalogs, with 100% of reviewers highlighting their reliable and responsive service.
3 of 3 reviews are 5 stars1 new review for Back Office Outsourcing servicesUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their professionalism, timely delivery, and effective communication. Clients praised their accuracy and responsiveness, with one noting their ability to deliver extensive election information faster than competitors. Another client highlighted the high accuracy in data entry with minimal corrections needed. Overall, clients expressed high satisfaction, with no significant areas for improvement identified.Was this helpful?
Industry Experience
TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
Undisclosed< $25 / hr50 - 249Serves JamaicaServices provided
60% Back Office Outsourcing25% AI Development15% Data Annotation ServicesSee all 16 projectsGrowth Hub is a Business Process Outsourcing company specializing in administrative support services such as data entry, research, and workflow management. The reviews highlight their efficiency, accuracy, and adaptability, with a 100% satisfaction rate among clients. Growth Hub's ability to deliver customized solutions promptly and their proactive approach to client needs are consistently praised across reviews.
Reviews mention Accommodating
Clients consistently describe Growth Hub as accommodating, highlighting their willingness to adapt to specific communication preferences, such as utilizing Zoom for meetings as requested. One client noted, 'Growth Hub goes the extra mile,' demonstrating their commitment to collaboration. They are praised for their proactive approach and ability to meet deadlines, which contributes to a positive overall sentiment regarding their flexibility and responsiveness in addressing client needs.-
Data Entry & BPO Services for Global Investment Firm
5.0 Dec 21, 2021I have a biweekly call with the account manager and communicate with the team lead via email. Growth Hub goes the extra mile and ensures they’re using collaboration software that is easy for us to communicate through — they are accommodating and utilize Zoom for meetings per our request.
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Industry Experience
Growth Hub has demonstrated expertise across various industries including Consulting, Financial Services, Medical, Software, Human Resources, and eCommerce. Clients commend their responsiveness, attention to detail, and ability to deliver tailored solutions. In Consulting and Financial Services, feedback highlights efficiency in data management and lead generation. The Medical sector feedback emphasizes effective appointment setting, while Software clients appreciated enhanced lead quality. Overall sentiment is positive across all sectors, indicating strong potential for collaboration in data-driven projects and lead generation.
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Consulting Financial services Other Industry Human Resources Medical Software Information technology Other industries eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Growth Hub's competitive pricing and exceptional value for money. Feedback indicates that their services fit within budget constraints while delivering high-quality results. For instance, one client noted that Growth Hub provided 'good value for cost' and facilitated significant lead generation success. Overall, the sentiment reflects satisfaction with the balance of cost and quality, suggesting that clients feel they receive more than what they pay for.Was this helpful?
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$10,000+< $25 / hr250 - 999Serves JamaicaServices provided
30% Back Office Outsourcing40% Customer Service Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a Business Process Outsourcing company specializing in Remote Office Support and Administrative Support Services. It consistently receives high praise for reliability and professionalism, with clients noting improvements in efficiency and communication. Approximately 95% of reviews highlight their ability to integrate seamlessly with existing workflows, while 70% commend their proactive communication. Opportunities for enhancement include expanding service hours and offering more proactive tool suggestions.
Reviews mention Detail-oriented
The sentiment regarding detail-oriented service from Big Outsource is overwhelmingly positive. Clients praised the company's meticulous attention to detail, highlighting instances where they elevated content quality and ensured error-free deliverables. One client noted their VA's ability to authentically capture brand voice, while another emphasized the impressive organization of materials, which enhanced the overall presentation. Overall, clients expressed satisfaction with Big Outsource's commitment to quality and thoroughness in their work.-
Data Entry Process Services for Educational Company
5.0 Aug 5, 2023Big Outsource stands out with their unwavering dedication to delivering high-quality services. Their attention to detail, accuracy, and quick turnaround times are particularly impressive.
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Documentation & Transcription for Preservation Mgmt. Company
5.0 Jul 1, 2025The attention to detail was impressive. They didn’t just transcribe they organized. They didn’t just clean up slides they elevated them. Our sessions looked and felt more premium because of their work.
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VA & Back Office Outsourcing for FinTech Co
5.0 Jul 29, 2025I loved how the VA quickly picked up my tone of voice and was able to write captions that felt authentic to my brand. She was curious, attentive, and clearly took pride in getting the little details right. For a solo founder like me, that’s golden.
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1 of 1 reviews is 5 stars1 new review for Back Office Outsourcing services$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised Big Outsource for their responsiveness and ability to enhance project efficiency. One client noted a 30% improvement in turnaround time and appreciated the proactive communication and support provided by their assigned assistant. The alignment of company values and budget considerations were key factors in selecting Big Outsource. However, there is a suggestion for improvement in proposing new content tools, indicating room for further innovation.Was this helpful?
23 of 23 Back Office Outsourcing reviews are 5 stars13 new reviews for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 23 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Documentation & Transcription for Preservation Mgmt. Company
5.0 — Big Outsource provided editing and formatting services for a cultural institution. Their tasks included reformatting PowerPoint decks, creating trainer-facing guides, and transcribing Zoom Read moreWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 8 time zones:
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Singapore Standard Time (SGT)
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ContactPoint 360
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$1,000+$25 - $49 / hr1,000 - 9,999Montego Bay, JamaicaServices provided
19% Back Office Outsourcing41% Call Center Services29% Customer Service Outsourcing +1 service11% Sales OutsourcingSee all 6 projectsContactPoint 360 is a global customer experience and outsourcing company specializing in Back Office Services and Business Process Outsourcing. The reviews highlight a 100% positive feedback rate, emphasizing their ability to enhance customer support, streamline operations, and maintain high service quality. Many reviewers, approximately 80%, appreciated their commitment to quality and seamless integration with internal teams.
Reviews mention Well-organized projects
Clients consistently praised ContactPoint 360 for their well-organized project management. One reviewer highlighted their proactive approach, noting that deliverables were consistently on time and they were responsive to changing requirements. Another client emphasized their responsiveness and organization, stating that the project management team met deadlines and was open to feedback. Overall, the sentiment regarding project organization is highly positive, reflecting a commitment to quality and efficiency.-
Call Center Services for Marketing Agency
5.0 Nov 12, 2025Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes.
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Customer Support & Call Center Services for SEO Company
4.5 Dec 29, 2025Their project management approach was organized and proactive. Deliverables were consistently on time, and they were quick to respond when requirements changed.
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3 of 4 reviews are 5 stars4 new reviews for Back Office Outsourcing servicesLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews for ContactPoint 360 indicate a strong overall sentiment, with clients praising their effective project management and responsive communication. For instance, a Sales Manager noted improved support response times and positive customer feedback, while a UX UI Designer highlighted their adaptability as a team extension. Clients appreciated timely deliverables and the quality of service, though some suggested enhanced reporting details could further improve collaboration. Overall, the experiences have been largely positive, reflecting a commitment to quality and client satisfaction.Was this helpful?
3 of 5 Back Office Outsourcing reviews are 5 stars5 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 5 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.Was this helpful?
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$5,000+< $25 / hr50 - 249Kingston, Jamaica
Services provided
10% Back Office Outsourcing45% Customer Service Outsourcing35% Call Center Services +1 service10% Sales OutsourcingSee all 1 projectsvlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.
Industry Experience
vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.
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TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.Was this helpful?
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Undisclosed< $25 / hr50 - 249Montego Bay, Jamaica
Services provided
15% Back Office Outsourcing35% Logistics & Supply Chain Consulting25% Call Center Services +2 services15% Customer Service Outsourcing10% Sales OutsourcingSee all 3 projectsAdlinc Business Services Limited specializes in Back Office Services and Business Process Outsourcing, providing exemplary support in driver compliance, dispatch, and customer service. Their reviews highlight a 98% improvement in service levels and a 60% reduction in customer complaints, underscoring their commitment to operational excellence and seamless integration with client operations.
Reviews mention Exceptional performance
Clients consistently praise Adlinc Business Services Limited for their exceptional performance, highlighting their outstanding talent and effective support. One COO noted that their customer service agents exceeded expectations, leading to rapid team expansion. The President of Crosstown Couriers emphasized remarkable improvements in operational efficiency and compliance management, attributing success to Adlinc's seamless integration and commitment to quality. Overall, feedback reflects a strong sentiment of satisfaction, with clients recommending Adlinc for their reliable and skilled services.-
Customer Service Outsourcing for Delivery Solutions Company
5.0 Sep 4, 2025Onboarding has been smooth, communication is easy, and the quality of talent they provide is outstanding. They don’t just fill seats, they’ve given us team members who learn fast, take initiative, and scale with our company. I’d highly recommend Adlinc to any business that needs reliable, skilled, and scalable support.
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1 of 1 Back Office Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Back-Office Support Services for Courier Company
5.0 — Adlinc Business Services Limited provides back-office support for a courier company. The team handles driver compliance, dispatch support, route management, overnight primary dispatch, and driver Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Adlinc Business Services Limited's competitive pricing and exceptional value for money. One COO noted that the quality of talent exceeded local standards, even at double the cost. Similarly, a President emphasized the good value for the cost, which aligned with their budget. Overall, the sentiment reflects satisfaction with the company's pricing, with clients appreciating the balance between cost and the quality of service provided.Was this helpful?
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$1,000+< $25 / hr250 - 999Montego Bay, Jamaica
Services provided
10% Back Office Outsourcing45% Call Center Services30% Customer Service Outsourcing +1 service15% Sales OutsourcingSee all 2 projectsNICE Global is a business process outsourcing (BPO) company that specializes in call center services and customer support. Overall, they received positive feedback for their proactive communication, flexibility, and alignment with client values, with 100% of reviewers highlighting their cost-effectiveness and adaptability. Clients are impressed with their ability to enhance customer satisfaction metrics and increase customer lifetime value.
Reviews mention Flexible
Clients have consistently praised NICE Global for their flexibility in project management. One client noted their willingness to make adjustments and take initiative, highlighting that NICE Global was quick to incorporate changes, leading to improved project outcomes. Another emphasized their proactive communication, which further facilitated a successful collaboration. Overall, the sentiment reflects a strong appreciation for NICE Global's adaptability and responsiveness to client needs.-
Call Center & BPO Services for Transportation Company
5.0 Apr 29, 2024Very flexible, willing to make adjustments, takes direction well, take initiative. Throughout the project there were many lessons learned, we used them as a tool for future successes. Rather than being change averse, Nice was quick to incorporate the changes and as a result, we achieved a much higher standard for the work being performed and they have taken on additional responsibilities as the project has moved forward.
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Industry Experience
NICE Global has demonstrated expertise in the Transportation and Consumer Products & Services industries. Clients commend their flexibility, proactive communication, and ability to deliver high-quality customer service while managing costs effectively. The Transportation sector noted measurable improvements in customer satisfaction and service quality, while the Consumer Products segment highlighted increased customer lifetime value and actionable insights for product development. Overall, NICE Global is well-suited for projects requiring customer support and operational efficiency in these industries.
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Transportation Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight NICE Global's competitive pricing and strong value for money. One client noted that they chose NICE Global due to 'good value for cost' and an alignment of company values. Another emphasized that NICE Global's pricing fit their budget while delivering effective solutions that improved customer metrics. Overall, feedback indicates satisfaction with the cost-effectiveness of their services, contributing positively to project outcomes.Was this helpful?
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$25,000+$25 - $49 / hr50 - 249Montego Bay, Jamaica
Services provided
100% Back Office OutsourcingSegoso Caribbean is a Back Office Outsourcing company in Montego Bay, Jamaica and Monterrey, Mexico. They specialize in Back Office Outsourcing and were founded in 2021.
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$1,000+< $25 / hr1,000 - 9,999Kingston, Jamaica
Services provided
19% Back Office Outsourcing31% Customer Service Outsourcing25% Call Center Services +1 service25% IT Managed ServicesCustomer Service Outsourcing company Advantage Communications is in Charlottetown, Canada and Kingston, Jamaica. The team provides Customer Service Outsourcing and IT managed services.
Read moreKingston, Jamaica
25 Dominica Drive
Kingston, Jamaica jmakn011001 - 2000
See All Locations (4)Kingston, Jamaica
27 Harbour Steet
Kingston, Jamaica jmakn011001 - 2000
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$5,000+$25 - $49 / hr250 - 999Montego Bay, Jamaica
Services provided
10% Back Office Outsourcing40% Call Center Services20% Customer Service Outsourcing +2 services20% Sales Outsourcing10% IT Managed ServicesSee all 3 projectsGenesis Support Solution LTD is a call center service provider recognized for its dedicated and hardworking team. Reviews highlight their ability to improve client operations through effective call and email support. Approximately 100% of the feedback is positive, emphasizing their proactive approach to enhancement and efficient communication, leading to client satisfaction and increased sales.
Industry Experience
Genesis Support Solution LTD has demonstrated expertise in the telecommunications industry, providing call center services that enhance client operations. Feedback highlights their dedicated and hardworking team, effective communication, and ability to improve performance metrics. Clients have noted positive impacts on sales and customer satisfaction. Overall sentiment in this sector is favorable, making them a strong candidate for telecommunications projects.
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TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients perceive Genesis Support Solution LTD as offering strong value for money, with feedback highlighting their hardworking and dedicated team. One client noted the company's effective communication and daily performance reports, which contributed to improved client operations. While there were minor concerns regarding individual agent attitudes, overall sentiment remains positive, indicating satisfaction with the service quality relative to the cost.Was this helpful?
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$5,000+< $25 / hr250 - 999Kingston, Jamaica
Services provided
25% Back Office Outsourcing25% Customer Service Outsourcing20% Call Center Services +3 services10% Sales Outsourcing10% Transcription10% TranslationBack Office Outsourcing company IntellectX Global Solutions Limited is in Kingston, Jamaica. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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Undisclosed< $25 / hr50 - 249Ocho Rios, Jamaica
Services provided
20% Back Office Outsourcing80% Customer Service OutsourcingSee all 1 projectsMagissistant provides customer support and virtual assistant services, assisting clients in managing day-to-day inquiries, onboarding, and back-office support. Reviews highlight their ability to create efficient workflows and processes, making them feel like an extension of the client's team. While initial technical proficiency was a concern, the firm's dedication to understanding and investing in their clients' businesses is notably impressive.
See All Locations (2)Ocho Rios, Jamaica
109 Main Street
Ocho Rios, Jamaica101 - 150
8764720779
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$1,000+Undisclosed50 - 249Kingston, Jamaica
Services provided
25% Back Office Outsourcing40% Call Center Services25% Customer Service Outsourcing +1 service10% Sales OutsourcingBOULOU BLUE is an answering service company. They are headquartered in Boca Raton, Florida and Kingston, Jamaica, and their services include Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Kingston, Jamaica
64 Mannings Hill Road
Kingston, Jamaica50 - 75
1866-611-6943
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$1,000+< $25 / hr2 - 9Portmore, Jamaica
Services provided
25% Back Office Outsourcing50% Staffing25% Call Center ServicesStaffing company Yateman International was founded in 2014. The agency specializes in Staffing and Call Center Services, and is small.
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$5,000+< $25 / hr10 - 49Kingston, Jamaica
Services provided
25% Back Office Outsourcing10% Custom Software Development10% Cybersecurity +7 services10% Enterprise App Modernization10% IT Staff Augmentation10% Mobile App Development10% Web Development5% API Development5% Other Application Development5% Other IT Consulting and SIThinkNChange, a Back Office Outsourcing company, is in Libertyville, Illinois and Kingston, Jamaica. They focus on Back Office Outsourcing and Cybersecurity.
Read moreSee All Locations (2)Kingston, Jamaica
Call Center Building University of West Indies Mona Campus
Kingston, Jamaica16 - 20
2622446140
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$1,000+< $25 / hr250 - 999Montego Bay, St James, Jamaica
Services provided
20% Back Office Outsourcing55% Call Center Services15% Customer Service Outsourcing +1 service10% Sales OutsourcingGlobal Gateway, a midsize answering service company, is headquartered in Montego Bay, St James, Jamaica and Plantation, Florida. The team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Kingston, Jamaica
Services provided
30% Back Office Outsourcing45% HR Consulting25% Logistics & Supply Chain ConsultingSee all 1 projectsCEAC Outsourcing Company Ltd. provides business process outsourcing services, including the development of graphical user interfaces (GUIs) and reporting tools to enhance sales team performance. Reviews highlight the company's professionalism, quality of work, and effective communication, reflecting a positive client experience and strong service delivery.
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UndisclosedUndisclosed50 - 249Kingston, Jamaica
Services provided
25% Back Office Outsourcing50% Call Center Services25% Customer Service OutsourcingBased in Kingston, Jamaica, City BPO is a midsize call center service. Their services include Call Center Services and Back Office Outsourcing.
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$25,000+< $25 / hr10,000+Kingston, Jamaica
Services provided
10% Back Office Outsourcing45% Customer Service Outsourcing25% Call Center Services +3 services10% Custom Software Development5% AI Development5% AR/VR DevelopmentVXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (4)Kingston, Jamaica
5 Courtney Walsh Drive
Kingston, Jamaica JMA AW081001 - 2000
+18766345461
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UndisclosedUndisclosed10 - 49Annotto Bay, Jamaica
Services provided
25% Back Office Outsourcing40% Call Center Services25% Sales Outsourcing +1 service10% Marketing StrategyNK Customer Solutions is a small answering service company based in Annotto Bay, Jamaica. The team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Kingston, Jamaica
Services provided
25% Back Office Outsourcing25% Accounting25% Financial Advising & Planning +1 service25% RecruitingCharles O'Connor Consulting Network Limited is a Kingston, Jamaica-based Back Office Outsourcing company. The team specializes in Back Office Outsourcing and Accounting.
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UndisclosedUndisclosed2 - 9Kingston, Jamaica
Services provided
25% Back Office Outsourcing50% Call Center Services25% Customer Service OutsourcingNucon, a small telephone answering service, is in Kingston, Jamaica. The team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Kingston, Jamaica
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingGlobescope BPO is an answering service company. The Kingston, Jamaica-based company offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Montego Bay, Jamaica
Services provided
20% Back Office Outsourcing50% Call Center Services10% Corporate Training & Coaching +2 services10% Customer Service Outsourcing10% Digital StrategySmall call center Global Services Jamaica, is in Montego Bay, Jamaica. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Kingston, Jamaica
Services provided
20% Back Office Outsourcing30% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingWorldWide BPO & Call Centres is a small Kingston, Jamaica-based call center company. The team offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Saint Ann's Bay, Jamaica
Services provided
25% Back Office Outsourcing25% Call Center Services25% Sales Outsourcing +2 services13% HR Outsourcing12% RecruitingJOBSltd, a phone answering service, is located in Saint Ann's Bay, Jamaica. Launched in 2015, the team focuses on Call Center Services and Back Office Outsourcing.
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$10,000+< $25 / hr10,000+Kingston, Jamaica
Services provided
10% Back Office Outsourcing40% Call Center Services30% Customer Service Outsourcing +1 service20% Sales OutsourcingSee all 16 projectsFusion CX is a professional BPO services provider specializing in order taking, complaint handling, and outbound call center operations. The company is commended for its problem-solving attitude and dedication, with 85% of reviews highlighting improved customer experience and cost savings. Reviewers also note strengths in communication and time-saving, though some suggest enhancements in pricing structures and tech solutions.
Reviews mention High-quality work
Clients consistently commend Fusion CX for their high-quality work, highlighting their reliability and effectiveness in lead generation. One client noted their work as 'excellent' and described them as 'perfect', while another emphasized their 'great, fast, and reliable' service. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and recommending Fusion CX's services without reservation, stating there are 'no cons' and nothing to improve.-
Lead Generation for IT Company
5.0 Dec 22, 2017Their quality of work is excellent. They are perfect.​​​​​​​ Their strengths are their people and their effort.
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Lead Generation Services for Telecommunications Company
4.5 Aug 14, 2017I only have pros to mention, they are no cons. They are very secure and responsible. The quality of service is strong.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have generally expressed satisfaction with Fusion CX's pricing, noting it as competitive and offering good value for money. One client highlighted saving approximately $4,000 monthly in labor costs, while another mentioned they found the best price for their needs. However, some reviews suggested that pricing could be improved, indicating a desire for a more transparent structure. Overall, the sentiment is positive, with many clients appreciating the balance between cost and quality of service.Was this helpful?
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See All Locations (22)Kingston, Jamaica
15 Old Hope Rd
Kingston, Jamaica201 - 250
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List of the Top 3 Jamaica Back Office Outsourcing Service Providers
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$5,000+< $25 / hr50 - 249Kingston, Jamaica
Ability to deliver
26.7/40.016.6/20 Reviews4.6/10 Clients & Experience5.5/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
Undisclosed< $25 / hr50 - 249Montego Bay, Jamaica
Ability to deliver
22.1/40.017/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+< $25 / hr250 - 999Montego Bay, Jamaica
Ability to deliver
21.7/40.016.8/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$25,000+$25 - $49 / hr50 - 249Montego Bay, Jamaica
Ability to deliver
5.1/40.00/20 Reviews0/10 Clients & Experience5.1/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Kingston, Jamaica
Ability to deliver
7.1/40.00/20 Reviews1.6/10 Clients & Experience5.5/10 Market PresenceService focus
19% Back Office Outsourcing81% Other -
$5,000+$25 - $49 / hr250 - 999Montego Bay, Jamaica
Ability to deliver
24.5/40.016.2/20 Reviews4.3/10 Clients & Experience4/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$5,000+< $25 / hr250 - 999Kingston, Jamaica
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
Undisclosed< $25 / hr50 - 249Ocho Rios, Jamaica
Ability to deliver
7.2/40.00/20 Reviews3.2/10 Clients & Experience4/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+Undisclosed50 - 249Kingston, Jamaica
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr2 - 9Portmore, Jamaica
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$5,000+< $25 / hr10 - 49Kingston, Jamaica
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr250 - 999Montego Bay, St James, Jamaica
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Kingston, Jamaica
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
UndisclosedUndisclosed50 - 249Kingston, Jamaica
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+$25 - $49 / hr1,000 - 9,999Montego Bay, Jamaica
Ability to deliver
22.5/40.016.4/20 Reviews0/10 Clients & Experience6.1/10 Market PresenceService focus
19% Back Office Outsourcing81% Other -
$25,000+< $25 / hr10,000+Kingston, Jamaica
Ability to deliver
8.7/40.00/20 Reviews3/10 Clients & Experience5.7/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed10 - 49Annotto Bay, Jamaica
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Kingston, Jamaica
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Back Office Outsourcing75% Other
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