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Top Call Center Services & Voice Services in Italy

Ratings Updated: July 31, 2026
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57 Companies

Country: Italy

List of the Top Italy Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Italy

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects

    Reviews mention Timely

    Overall, client feedback regarding Hugo Inc.'s timeliness is overwhelmingly positive. Clients consistently highlighted their ability to deliver projects on time, with one noting that Hugo 'consistently meets deadlines, driving project efficiency.' Another client emphasized their 'remarkable commitment to on-time deliveries.' Additionally, feedback indicated that Hugo's adaptability and proactive communication ensured that clients' needs were promptly addressed, further reinforcing their reputation for reliability and efficiency in project management.
    • Outsourced Accounting & Content Writing for IT Services Firm
      4.5 Sep 11, 2023

      Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.

      Read Full Review
    • Digital Strategy for Environmental Solutions Platform
      5.0 Aug 29, 2023

      We had an onboarding session that lasted 1 week and then ongoing meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow, ensuring that all steps were completed on schedule.

      Read Full Review
    • Accounting Services for Marketing & Venture Capital Firm
      5.0 Aug 24, 2023

      Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.

      Read Full Review
    • Content Mktg & Call Center Services for Cashback Gaming Co
      5.0 Aug 23, 2023

      Timely Delivery: Hugo consistently meets deadlines, driving project efficiency and creating capacity. Their proactive approach continuously improves workflows for optimal results, ensuring that all aspects of the project are completed on time.

      Read Full Review
    • Customer Support for FinTech Organization
      5.0 Aug 23, 2023

      Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner, contributing significantly to the achievements of our projects on time.

      Read Full Review
    Read All Reviews
    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Automotive Company

    5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
    Read All Reviews

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    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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    SupportYourApp Logotype

    SupportYourApp

    4.8 87 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Italy

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    20% AI Agents +2 services
    15% Back Office Outsourcing
    5% Data Annotation Services

    SupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.

    See all 87 projects
    6 of 10 reviews are 5 stars
    1 new review for Call Center Services services
    $200,000 – $999,999 avg. project cost

    Reviewed 10 times in the past 6 months

    Over the past six months, SupportYourApp has received predominantly positive feedback, with clients praising their responsiveness, effective communication, and ability to deliver high-quality support. For instance, one client noted that they successfully increased the number of resolved tickets from 15 to 40 per month, while another highlighted the seamless integration of SupportYourApp into their operations. However, a recent review expressed dissatisfaction due to lack of ownership and efficiency in handling support tickets, indicating a need for improvement in accountability. Overall, the sentiment remains favorable.
    Read 10 Recent Reviews
    30 of 33 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Water & Energy Metering Company

    5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read more
    Read 33 Reviews

    More responsive than most other service providers

    SupportYourApp is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)
    View Profile Visit Website
    Valoris Center Logotype

    Valoris Center

    4.9 15 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Italy

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    15% CRM Consulting and SI

    Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

    See all 15 projects
    7 of 9 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center & Sales Services for FinTech Platform Co

    5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read more
    Read 9 Reviews

    Industry Experience

    Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.

    Read All Reviews

    Select Industry to see insights

    Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industries

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Valoris Center's competitive pricing and excellent value for money. One client noted a 'good value for cost' and praised their culture fit. Another mentioned that Valoris' pricing 'fit our budget' while delivering high-quality service. Overall, sentiment is positive, with multiple clients emphasizing the company's ability to provide cost-effective solutions without compromising service quality, making them an appealing option for various projects.
    Read All Reviews

    More responsive than most other service providers

    Valoris Center is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
  • Walter Di Martino Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Grottammare, Italy

    Services provided

    20% Digital Strategy
    20% Sales Outsourcing
    10% Content Marketing +5 services
    10% Conversion Optimization
    10% Email Marketing
    10% Marketing Strategy
    10% Pay Per Click
    10% Social Media Marketing

    Launched in 2017, Walter Di Martino is a Digital Strategy company. Their services include Digital Strategy and Sales Outsourcing.

    Read more
    View Profile
  • Oceans Marketing, LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Roma, Italy

    Services provided

    15% Business Consulting
    15% Event Management
    15% Marketing Strategy +5 services
    15% Social Media Marketing
    10% Corporate Training & Coaching
    10% Email Marketing
    10% Sales Outsourcing
    10% Web Design

    Marketing Strategy company Oceans Marketing, LLC is based in Roma, Italy. The team offers Marketing Strategy and Social Media Marketing.

    Read more
    View Profile
  • M7 Social Project Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Monticelli-fontana, Italy

    Services provided

    10% Business Consulting
    10% Compliance Consulting
    10% Content Marketing +7 services
    10% Corporate Training & Coaching
    10% Fractional CMO Services
    10% Market Research
    10% Marketing Strategy
    10% Sales Outsourcing
    10% Social Media Marketing
    10% Web Design

    M7 Social Project, a Market Research company, was founded in 2018. Based in Monticelli-fontana, Italy, the team specializes in Market Research and Marketing Strategy.

    Read more
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  • Planet Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Ancona, Italy

    Services provided

    20% Business Consulting
    20% CRM Consulting and SI
    20% IT Strategy Consulting +3 services
    20% Marketing Strategy
    10% Content Marketing
    10% Sales Outsourcing

    Founded in 2021, Planet is a Marketing Strategy company. Headquartered in Ancona, Italy, the team provides Marketing Strategy and IT strategy consulting.

    Read more
    View Profile
  • Alessandro Nicoli Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Cava de' Tirreni, Italy

    Services provided

    10% CRM Consulting and SI
    10% E-Commerce Development
    10% IT Strategy Consulting +7 services
    10% Pay Per Click
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% Social Media Marketing
    10% UX/UI Design
    10% Web Design
    10% Web Development

    Founded in 2014, Alessandro Nicoli is a social media marketing agency. Their team provides Social Media Marketing and Search Engine Optimization.

    Read more
    View Profile
  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Pescara, Italy

    Services provided

    23% Call Center Services
    33% Customer Service Outsourcing
    15% Sales Outsourcing +17 services
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    Pescara, Italy

    Via Conte di Ruvo 74, 65127 Pescara (PE)
    Pescara, Italy 65127

    501 - 750

    +39 085 9960082

    See All Locations (52)
    View Profile
  • COMDATA Group Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10,000+
    Corsico, Italy

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    10% Business Consulting +2 services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Established in 1989, COMDATA Group is a large call center in Corsico, Italy and Istanbul, Türkiye. Their team provides Call Center Services and Customer Service Outsourcing.

    Read more
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1 Growth

List of the Top 1 Italy Call Center Companies & Voice Services

  1. Growth Logotype

    Growth

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Milano, Italy

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    50% Sales Outsourcing
    50% Other
    View Profile Visit Website
  2. Attitude Group Logotype

    Attitude Group

    $100,000+
    $100 - $149 / hr
    50 - 249
    Roma, Italy

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    20% Call Center Services
    20% Sales Outsourcing
    60% Other
    View Profile Visit Website
  3. WebinWord Logotype

    WebinWord

    $1,000+
    $50 - $99 / hr
    10 - 49
    Manzano, Italy

    Ability to deliver

    8.2/40.0
    0/20 Reviews
    3.1/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  4. ImisEst Logotype

    ImisEst

    $1,000+
    $50 - $99 / hr
    10 - 49
    Grotte Santo Stefano, Italy

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    40% Sales Outsourcing
    60% Other
    View Profile Visit Website
  5. Coneit Outsourcing Logotype

    Coneit Outsourcing

    Undisclosed
    < $25 / hr
    50 - 249
    Poggio a Caiano, Italy

    Ability to deliver

    20.4/40.0
    16.4/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Call Center Services
    20% Sales Outsourcing
    60% Other
    View Profile Visit Website
  6. ACQUISIZIONE CLIENTI B2B Logotype

    ACQUISIZIONE CLIENTI B2B

    $5,000+
    $50 - $99 / hr
    10 - 49
    Genova, Italy

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    35% Sales Outsourcing
    65% Other
    View Profile Visit Website
  7. Studio Castelli Logotype

    Studio Castelli

    $1,000+
    $100 - $149 / hr
    10 - 49
    Fornovo San Giovanni, Italy

    Ability to deliver

    7.7/40.0
    0/20 Reviews
    2.5/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    15% Sales Outsourcing
    85% Other
    View Profile Visit Website
  8. 3D2B Logotype

    3D2B

    $1,000+
    < $25 / hr
    50 - 249
    Roma, Italy

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    45% Call Center Services
    15% Sales Outsourcing
    40% Other
    View Profile Visit Website
  9. Covisian Logotype

    Covisian

    $1,000+
    < $25 / hr
    250 - 999
    Milano, Italy

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    37% Call Center Services
    63% Other
    View Profile Visit Website
  10. Meta srl Logotype

    Meta srl

    Undisclosed
    Undisclosed
    50 - 249
    Roma, Italy

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website
  11. Trade Call Center Logotype

    Trade Call Center

    Undisclosed
    Undisclosed
    50 - 249
    Usmate Velate, Italy

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    90% Call Center Services
    10% Other
    View Profile Visit Website
  12. 1 of 1 BPO Evolution Logotype

    1 of 1 BPO Evolution

    Undisclosed
    Undisclosed
    10 - 49
    Roma, Italy

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    40% Call Center Services
    20% Sales Outsourcing
    40% Other
    View Profile Visit Website
  13. Phonetica Logotype

    Phonetica

    $1,000+
    < $25 / hr
    250 - 999
    Paderno Dugnano, Italy

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    10% Sales Outsourcing
    70% Other
    View Profile Visit Website
  14. INDACO Logotype

    INDACO

    Undisclosed
    Undisclosed
    10 - 49
    Torino, Italy

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Call Center Services
    25% Sales Outsourcing
    50% Other
    View Profile Visit Website
  15. G&G Idee e Soluzioni Logotype

    G&G Idee e Soluzioni

    Undisclosed
    Undisclosed
    10 - 49
    Roma, Italy

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website
  16. BIG Digital Logotype

    BIG Digital

    $1,000+
    $50 - $99 / hr
    2 - 9
    Bologna, Italy

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website

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Specialties

Sales Outsourcing Appointment Setting Virtual Receptionist Outbound Answering Services Order Processing Inbound Appointment Setting Telemarketing Lead Generation

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