Top Call Center Services & Voice Services in Italy
61 Companies
List of the Top Italy Call Center Companies & Voice Services
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$1,000+< $25 / hr250 - 999Serves ItalyServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Reliable
Simply Contact has consistently been recognized for their reliability in client engagements. One client noted their customer support agents 'quickly got up to speed' and maintained a 'friendly, professional tone', fulfilling expectations and ensuring customer satisfaction. Another client emphasized their flexibility and reliability over six years, stating Simply Contact 'always strives to provide the best service'. Overall, the feedback reflects a strong sentiment of dependability and effective communication, contributing positively to project outcomes.-
Call Center Services for Cosmetic & Beauty Brand
5.0 Feb 28, 2021After 6 years of our cooperation, I can say without any doubt that Simply Contact experts perfectly perform their job. We are amazed by how they are involved in our business. Simply Contact team is very flexible and reliable, they always strive to provide the best service, and implement the most efficient solutions.
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Contact Center Services for IT Staff Augmentation Company
5.0 Feb 3, 2021Simply Contact has proven to be a great partner we can rely on. Our cooperation proceeds to be even more successful thanks to their flexibility of cooperation model and transparency of workflows.
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Customer Service Outsourcing for AdTech Company
4.0 Dec 9, 2024Simply Connect did a great job providing customer support agents to handle our email tickets on Freshdesk. They quickly got up to speed with our processes and maintained a friendly, professional tone when interacting with our customers. The team met all our expectations, resolving tickets on time and keeping our customers happy. They were reliable, easy to work with, and helped make our support operations run smoothly.
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Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves ItalyServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Exceeds expectations
Clients express high satisfaction with Hugo's services, often noting that their expectations were exceeded. One client highlighted a 30% increase in website traffic and a 25% rise in qualified leads, attributing these successes to Hugo's effective strategies. Another client praised their exceptional multilingual support and timely delivery, stating that Hugo's commitment to understanding company culture significantly enhanced collaboration. Overall, clients commend Hugo for their professionalism, adaptability, and impactful contributions to their business objectives.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them. Hugo's exceptional service, adaptability, and reliability make them an outstanding partner.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
$1,000+< $25 / hr250 - 999Serves ItalyServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 14 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
1 of 2 reviews are 5 stars2 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, clients have praised Valoris Center for their proactive support and flexibility in addressing business needs. The head of CRM at PENNY Romania highlighted their impressive response rates and adaptability, while the Quality Manager at BRT SPA commended their punctuality and excellent team performance. Overall, the sentiment is highly positive, with clients appreciating the value for cost and alignment with company culture, though minor improvements in ticket distribution were suggested.Was this helpful?
Industry Experience
Valoris Center has demonstrated expertise across various industries, notably in financial services, retail, eCommerce, automotive, and business services. Clients commend their proactive customer service, flexible approach, and commitment to customer satisfaction. Positive sentiments highlight high performance metrics, such as SLA achievement and customer satisfaction scores. The provider's ability to enhance customer engagement and adapt to industry-specific needs positions them as a strong partner, particularly for organizations in finance, retail, and customer-centric sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industriesWas this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Serves ItalyServices provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
Reviews mention Unique expertise
Clients consistently highlight Significo's unique expertise and dedication to service. The Director of INA d.d. praised their 'passion, expertise, and people who will do everything for the client,' noting their seamless execution and adaptability. Similarly, a board member from Grand Auto d.o.o. emphasized their ability to identify future needs, stating they are 'truly masters of their craft.' Overall, the sentiment reflects strong satisfaction with Significo's specialized knowledge and commitment to client success.-
Customer Support Services for Oil & Gas Company
5.0 Feb 15, 2024The most impressive thing about this company is their passion, expertise and people who will do everything for the client. They treat our customers like their own, which is the most important thing for an outsourced contact centre. Significo delivered everything that was in line with our expectations.
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Customer Support Services for Car Dealer
5.0 Dec 6, 2023Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. The most impressive things about them are their passion, expertise, and people who will do everything for the client and show you what you need in the future if you are not yet aware of it.
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3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
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UndisclosedUndisclosed2 - 9Verona, Italy
Services provided
10% Content Marketing10% Conversion Optimization10% Ecommerce Marketing +7 services10% Email Marketing10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentWe Are Funnel, a social media marketing firm, is in Verona, Italy. Their services include Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed2 - 9Treviso, Italy
Services provided
10% Branding10% Corporate Photography10% Graphic Design +7 services10% Mobile App Development10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentSmall branding agency Farmerbit Digital, is located in Treviso, Italy. Their services include Branding and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Milano, Italy
Services provided
10% CRM Consulting and SI10% Content Marketing10% Custom Software Development +7 services10% Digital Strategy10% E-Commerce Development10% Email Marketing10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DesignDigital Strategy company Innovation People was founded in 2015. The small team focuses on Digital Strategy and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Milano, Italy
Services provided
20% Content Marketing20% Event Marketing20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingLaunched in 2013, MLC Consulting Srl is a small Milano, Italy-based Event Marketing company. Their services include Event Marketing and Social Media Marketing.
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UndisclosedUndisclosedFreelancerGrottammare, Italy
Services provided
20% Digital Strategy20% Sales Outsourcing10% Content Marketing +5 services10% Conversion Optimization10% Email Marketing10% Marketing Strategy10% Pay Per Click10% Social Media MarketingLaunched in 2017, Walter Di Martino is a Digital Strategy company. Their services include Digital Strategy and Sales Outsourcing.
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UndisclosedUndisclosedFreelancerRoma, Italy
Services provided
15% Business Consulting15% Event Management15% Marketing Strategy +5 services15% Social Media Marketing10% Corporate Training & Coaching10% Email Marketing10% Sales Outsourcing10% Web DesignMarketing Strategy company Oceans Marketing, LLC is based in Roma, Italy. The team offers Marketing Strategy and Social Media Marketing.
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UndisclosedUndisclosedFreelancerMonticelli-fontana, Italy
Services provided
10% Business Consulting10% Compliance Consulting10% Content Marketing +7 services10% Corporate Training & Coaching10% Fractional CMO Services10% Market Research10% Marketing Strategy10% Sales Outsourcing10% Social Media Marketing10% Web DesignM7 Social Project, a Market Research company, was founded in 2018. Based in Monticelli-fontana, Italy, the team specializes in Market Research and Marketing Strategy.
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UndisclosedUndisclosedFreelancerAncona, Italy
Services provided
20% Business Consulting20% CRM Consulting and SI20% IT Strategy Consulting +3 services20% Marketing Strategy10% Content Marketing10% Sales OutsourcingFounded in 2021, Planet is a Marketing Strategy company. Headquartered in Ancona, Italy, the team provides Marketing Strategy and IT strategy consulting.
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UndisclosedUndisclosedFreelancerCava de' Tirreni, Italy
Services provided
10% CRM Consulting and SI10% E-Commerce Development10% IT Strategy Consulting +7 services10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% UX/UI Design10% Web Design10% Web DevelopmentFounded in 2014, Alessandro Nicoli is a social media marketing agency. Their team provides Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed10,000+Pescara, Italy
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Pescara, Italy
Via Conte di Ruvo 74, 65127 Pescara (PE)
Pescara, Italy 65127501 - 750
+39 085 9960082
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$1,000+< $25 / hr10,000+Corsico, Italy
Services provided
50% Call Center Services20% Customer Service Outsourcing10% Business Consulting +2 services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingEstablished in 1989, COMDATA Group is a large call center in Corsico, Italy and Istanbul, Türkiye. Their team provides Call Center Services and Customer Service Outsourcing.
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List of the Top 1 Italy Call Center Companies & Voice Services
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UndisclosedUndisclosed1,000 - 9,999Milano, Italy
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$100,000+$100 - $149 / hr50 - 249Roma, Italy
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$1,000+$50 - $99 / hr10 - 49Manzano, Italy
Ability to deliver
8.2/40.00/20 Reviews3.1/10 Clients & Experience5.2/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+$50 - $99 / hr10 - 49Grotte Santo Stefano, Italy
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
40% Sales Outsourcing60% Other -
Undisclosed< $25 / hr50 - 249Poggio a Caiano, Italy
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$5,000+$50 - $99 / hr10 - 49Genova, Italy
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
$1,000+$100 - $149 / hr10 - 49Fornovo San Giovanni, Italy
Ability to deliver
7.7/40.00/20 Reviews2.5/10 Clients & Experience5.2/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
$1,000+< $25 / hr50 - 249Roma, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$1,000+< $25 / hr250 - 999Milano, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
37% Call Center Services63% Other -
UndisclosedUndisclosed50 - 249Torino, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
UndisclosedUndisclosed50 - 249Roma, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed250 - 999Roma, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
39% Call Center Services61% Other -
UndisclosedUndisclosed50 - 249Usmate Velate, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
90% Call Center Services10% Other -
UndisclosedUndisclosed10 - 49Roma, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services20% Sales Outsourcing40% Other -
$1,000+< $25 / hr250 - 999Paderno Dugnano, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
UndisclosedUndisclosed10 - 49Torino, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other
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