Top Call Center Services & Voice Services in Turin

Ratings Updated: June 18, 2026

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6 Companies

Country: Italy

City: Turin

List of the Top Turin Call Center Companies & Voice Services

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Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves Turin, Italy

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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Reviews mention Timely
Overall, Simply Contact received positive feedback regarding their timeliness in project delivery. Clients consistently noted their ability to meet deadlines and respond quickly to needs. For instance, one client highlighted that Simply Contact managed their project excellently, always delivering on time and maintaining effective communication. Another client emphasized that Simply Contact's workflow was smooth, with timely updates and flexibility in meeting specific requirements. Overall, the sentiment surrounding timeliness is overwhelmingly positive.

Back Office & Customer Service for App Optimization Agency

5.0 Feb 23, 2024

Simply Contact did an excellent job managing the project. They always finished work on time and quickly responded whenever we needed them.
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Customer Support Services for SaaS Company

5.0 Apr 25, 2023

Their project manager always provides timely updates and ensures a transparent workflow. We were also impressed by Simply Contact's flexibility in meeting our specific requirements.
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Customer Service Outsourcing for AdTech Company

4.0 Dec 9, 2024

Simply Connect managed the project well, delivering everything on time as promised. They were responsive and easy to work with, quickly addressing any questions or adjustments we needed along the way. Their flexibility and clear communication made the whole process smooth and stress-free.
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Outsourced Customer Service for Cloud Collaborative Platform

5.0 Sep 12, 2024

During our collaboration, Simply Contact met all deadlines and the workflow was smooth.
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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

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SupportYourApp

4.8 86 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Turin, Italy

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a distinguished provider of Customer Support Services, specializing in Contact Center Services, Inbound and Outbound Call Center solutions, and 24/7 Customer Care Services. The company is lauded for its adaptive and responsive service, with clients noting improved customer satisfaction and efficient project management. Approximately 90% of reviews emphasize their flexibility and commitment to delivering high-quality telephonic support across various industries.

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8 of 11 reviews are 5 stars

1 new review for Call Center Services services

$200,000 – $999,999 avg. project cost

Reviewed 11 times in the past 6 months
In the last six months, client feedback on SupportYourApp has been mixed. Positive reviews highlight their flexibility, responsiveness, and effective project management, with clients noting improvements in support capacity and customer satisfaction. For instance, a media company praised their recruitment efficiency, while an energy firm reported increased ticket resolution rates. Conversely, a lifestyle apparel brand expressed disappointment due to a lack of ownership and accountability, resulting in increased internal workload. Overall sentiment reflects both satisfaction and areas for improvement in service delivery.
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30 of 33 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (19) $50,000 to $199,999 (11) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive SupportYourApp as offering good value for money, with many highlighting the company's pricing as fitting their budget while delivering quality service. For instance, a client noted that their pricing aligned well with their financial constraints and provided excellent service during an engagement. However, some negative feedback indicated that expectations weren't always met, leading to increased internal workload. Overall, the sentiment around cost and value is largely positive, with clients appreciating the balance between affordability and service quality.
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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Turin, Italy

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Timely
Overall, client feedback regarding Hugo's timeliness is overwhelmingly positive. Clients consistently noted that Hugo delivered projects on time, contributing to their operational efficiency. One client highlighted that Hugo's team demonstrated a strong commitment to deadlines, while another stated they were able to scale operations and enhance support with timely responses. Additionally, a client emphasized the seamless adjustment to their needs, ensuring prompt deliveries without hassle. This dedication to timely execution has been a significant factor in establishing Hugo as a reliable partner.

BPO & Customer Service Support for Financial Services Co

4.5 Jun 27, 2024

Weekly reviews were efficient and effective, making Hugo an invaluable partner in simplifying operations and enhancing our capabilities. Their approach ensured that all tasks were completed on time, meeting our expectations consistently.
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Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.
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Digital Strategy for Environmental Solutions Platform

5.0 Aug 29, 2023

We had an onboarding session that lasted 1 week and then ongoing meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow, ensuring that all steps were completed on schedule.
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Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Timely Delivery: Hugo consistently meets deadlines, driving project efficiency and creating capacity. Their proactive approach continuously improves workflows for optimal results, ensuring that all aspects of the project are completed on time.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Valoris Center

4.9 15 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Turin, Italy

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback for Valoris Center reflects a strong positive sentiment, highlighting their effective project management and timely delivery. A client from BRT SPA praised their team for achieving customer experience goals, noting impressive reaction times and a solid understanding of customer needs. The client emphasized the great cultural fit and value for cost, with no immediate areas for improvement identified. Overall, Valoris Center is commended for their professionalism and responsiveness.
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Industry Experience

Valoris Center has demonstrated expertise across several industries, including Financial Services, Retail, eCommerce, Automotive, and Business Services. Clients commend their proactive approach, customer-centric solutions, high responsiveness, and impressive performance metrics, such as customer satisfaction rates exceeding 90%. The strong alignment of values and flexibility to adapt to industry-specific needs highlight their strengths, making them a suitable partner for projects in these sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Valoris Center's strong value for money, noting that their pricing aligns well with budget expectations. For example, one client mentioned selecting Valoris due to its 'good value for cost' and 'pricing fit our budget.' Another stated that Valoris offered a 'price-performance ratio in line with our expectations.' Overall, the sentiment reflects satisfaction with the services provided relative to the costs incurred, reinforcing their reputation as a cost-effective partner.
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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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INDACO

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Torino, Italy

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

INDACO, a Back Office Outsourcing company, was launched in 1982. The team specializes in Back Office Outsourcing and Call Center Services and is headquartered in Torino, Italy.
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ONE the srl

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Torino, Italy

Services provided

24% Call Center Services

38% Customer Service Outsourcing

25% Back Office Outsourcing +1 service

13% Sales Outsourcing

ONE the srl is a Customer Service Outsourcing company. They are headquartered in Torino, Italy, and their services include Customer Service Outsourcing and Back Office Outsourcing.
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EURO-TEL S.p.A.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Torino, Italy

Services provided

36% Call Center Services

40% Customer Service Outsourcing

24% Back Office Outsourcing

EURO-TEL S.p.A. Is a Torino, Italy-based Customer Service Outsourcing company. They offer Customer Service Outsourcing and Call Center Services.
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Ediscom

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Torino, Italy

Services provided

40% Digital Strategy

20% Email Marketing

20% SMS Marketing +1 service

20% Sales Outsourcing

Founded in 2001, Ediscom is a small Torino, Italy-based Digital Strategy company. Their services include Digital Strategy and Email Marketing.
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Callwave

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Torino, Italy

Services provided

16% Call Center Services

24% Customer Service Outsourcing

20% Market Research +3 services

20% Web Development

10% Back Office Outsourcing

10% Social Media Marketing

Callwave is a Customer Service Outsourcing company. The small Torino, Italy-based team specializes in Customer Service Outsourcing and Market Research. The company was established in 2003.
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iperleads

Not yet reviewed

$25,000+

$100 - $149 / hr

2 - 9

Biella, Italy

Services provided

20% Account-Based Marketing

20% Branding

20% Demand Generation Marketing +2 services

20% Direct Marketing

20% Sales Outsourcing

Iperleads, a branding agency, was founded in 2021. Based in Biella, Italy, the team provides Branding and Direct Marketing.
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Ability to Deliver considers three criteria:

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List of the Top Turin Call Center Companies & Voice Services

INDACO

Undisclosed

Undisclosed

10 - 49

Torino, Italy

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

25% Call Center Services

25% Sales Outsourcing

50% Other

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ONE the srl

Undisclosed

Undisclosed

50 - 249

Torino, Italy

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

24% Call Center Services

13% Sales Outsourcing

63% Other

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EURO-TEL S.p.A.

Undisclosed

Undisclosed

50 - 249

Torino, Italy

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

36% Call Center Services

64% Other

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Ediscom

$5,000+

$100 - $149 / hr

10 - 49

Torino, Italy

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Sales Outsourcing

80% Other

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Callwave

Undisclosed

Undisclosed

2 - 9

Torino, Italy

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

16% Call Center Services

84% Other

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iperleads

$25,000+

$100 - $149 / hr

2 - 9

Biella, Italy

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

20% Sales Outsourcing

80% Other

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Top Call Center Services & Voice Services in Turin

List of the Top Turin Call Center Companies & Voice Services

Reviews mention Timely

Back Office & Customer Service for App Optimization Agency

Customer Support Services for SaaS Company

Customer Service Outsourcing for AdTech Company

Outsourced Customer Service for Cloud Collaborative Platform

Call Center Staffing for Government Helpline

Average Project Cost Breakdown

What Clients Have Said

Reviewed 11 times in the past 6 months

Call Center Services for Water & Energy Metering Company

Average Project Cost Breakdown

What Clients Have Said

SupportYourApp is very responsive

Reviews mention Timely

BPO & Customer Service Support for Financial Services Co

Outsourced Accounting & Content Writing for IT Services Firm

Digital Strategy for Environmental Solutions Platform

Accounting Services for Marketing & Venture Capital Firm

Content Mktg & Call Center Services for Cashback Gaming Co

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Valoris Center is very responsive

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Why Trust Clutch

List of the Top Turin Call Center Companies & Voice Services

Latest Call Centers Articles

How to Build a Budget for Call Center Services [With Template]

Guide to Call Center Outsourcing

How To Hire a Call Center in 4 Steps

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Specialties