Top Call Center Services & Voice Services in Turin
0 Leaders 7 Contenders
7 Companies
List of the Top Turin Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Turin, ItalyServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Proactive
Hugo Inc. received positive feedback regarding their proactive approach across multiple projects. Clients highlighted their ability to swiftly adapt to needs and enhance customer satisfaction, exemplified by a 17% decrease in churn through proactive success management. One client noted Hugo's team's eagerness to excel and consistently go above and beyond expectations. Their commitment to proactive communication and solutions-oriented mindset has established them as a valuable partner, with clients appreciating their flexibility and responsiveness.-
Customer Support for Marketing & Advertising Company
5.0 Aug 28, 2023Very enthusiastic people who are very proactive and keen to always help. This proactive attitude was evident throughout our collaboration, ensuring that our needs were met promptly and efficiently. Their dedication to maintaining open lines of communication facilitated a seamless working relationship.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Ongoing Enhancement: Their proactive approach continuously improves workflows for optimal results. This proactive stance was instrumental in driving project efficiency and creating capacity. By anticipating potential challenges and addressing them in advance, Hugo ensured a smooth progression of our project.
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Staff Aug & Content Moderation for Blockchain Technology Co
5.0 Aug 23, 2023Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. Their proactive mindset was evident in the suggestions they provided over time, which set them apart from previous outsourcing partners. This approach not only enhanced project outcomes but also fostered a strong collaborative spirit.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo transformed our global operations with impressive results: Reduced partner integration time from 3 weeks to 1 week. Established support coverage across 8 languages serving 3 new global markets. Improved customer Net Promoter Score from 52 to 78. Decreased customer churn by 17% through proactive success management. Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Turin, ItalyServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 87 projectsSupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.
6 of 10 reviews are 5 stars1 new review for Call Center Services services$200,000 – $999,999 avg. project costRead 10 Recent ReviewsReviewed 10 times in the past 6 months
Over the past six months, SupportYourApp has received predominantly positive feedback, with clients praising their responsiveness, effective communication, and ability to deliver high-quality support. For instance, one client noted that they successfully increased the number of resolved tickets from 15 to 40 per month, while another highlighted the seamless integration of SupportYourApp into their operations. However, a recent review expressed dissatisfaction due to lack of ownership and efficiency in handling support tickets, indicating a need for improvement in accountability. Overall, the sentiment remains favorable.Was this helpful?
Industry Experience
SupportYourApp has demonstrated expertise across various industries, including Arts & Entertainment, Media, Energy & Natural Resources, Retail, Information Technology, and Financial Services. Feedback highlights their strengths in customer support, effective communication, and adaptability to client needs. Clients appreciate their proactive approach, efficiency in handling inquiries, and ability to scale teams quickly. Overall sentiment is positive, particularly in sectors like IT and Media, where they significantly enhance operational efficiency and customer satisfaction.
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Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SupportYourApp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently mention that their pricing fits within budget constraints while delivering quality service. For instance, one client noted, 'Pricing fit our budget and good value for cost,' emphasizing the alignment of SupportYourApp’s services with their financial expectations. Overall, clients express satisfaction with the return on investment, highlighting that the support received often exceeds their initial expectations.Was this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr250 - 999Serves Turin, ItalyServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
Reviews mention Customized support
Clients have expressed high satisfaction with Valoris Center's customized support, highlighting their willingness to tailor solutions to meet specific needs. One client noted their appreciation for real-time feedback and collaborative problem-solving during daily discussions. The professional team's expertise and proactive approach to integrating services into existing systems were particularly praised, reinforcing the overall sentiment of reliability and effectiveness in enhancing customer experience.-
BPO for Automobile Importer And Distribution Company
5.0 Jan 13, 2023Their previous experience and knowledge, the professional team, and their willingness to customize the solution for us.
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7 of 9 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center & Sales Services for FinTech Platform Co
5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and excellent value for money. One client noted a 'good value for cost' and praised their culture fit. Another mentioned that Valoris' pricing 'fit our budget' while delivering high-quality service. Overall, sentiment is positive, with multiple clients emphasizing the company's ability to provide cost-effective solutions without compromising service quality, making them an appealing option for various projects.Was this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10 - 49Torino, Italy
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Sales OutsourcingINDACO, a Back Office Outsourcing company, was launched in 1982. The team specializes in Back Office Outsourcing and Call Center Services and is headquartered in Torino, Italy.
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UndisclosedUndisclosed50 - 249Torino, Italy
Services provided
24% Call Center Services38% Customer Service Outsourcing25% Back Office Outsourcing +1 service13% Sales OutsourcingONE the srl is a Customer Service Outsourcing company. They are headquartered in Torino, Italy, and their services include Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Torino, Italy
Services provided
36% Call Center Services40% Customer Service Outsourcing24% Back Office OutsourcingEURO-TEL S.p.A. Is a Torino, Italy-based Customer Service Outsourcing company. They offer Customer Service Outsourcing and Call Center Services.
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$1,000+Undisclosed2 - 9Torino, Italy
Services provided
50% Email Marketing30% CRM Consulting and SI20% Sales OutsourcingHeadquartered in Torino, Italy, Amantia Digital is a small Email Marketing company. Their services include Email Marketing and CRM consulting and SI.
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$5,000+$100 - $149 / hr10 - 49Torino, Italy
Services provided
40% Digital Strategy20% Email Marketing20% SMS Marketing +1 service20% Sales OutsourcingFounded in 2001, Ediscom is a small Torino, Italy-based Digital Strategy company. Their services include Digital Strategy and Email Marketing.
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UndisclosedUndisclosed2 - 9Torino, Italy
Services provided
16% Call Center Services24% Customer Service Outsourcing20% Market Research +3 services20% Web Development10% Back Office Outsourcing10% Social Media MarketingCallwave is a Customer Service Outsourcing company. The small Torino, Italy-based team specializes in Customer Service Outsourcing and Market Research. The company was established in 2003.
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$25,000+$100 - $149 / hr2 - 9Biella, Italy
Services provided
20% Account-Based Marketing20% Branding20% Demand Generation Marketing +2 services20% Direct Marketing20% Sales OutsourcingIperleads, a branding agency, was founded in 2021. Based in Biella, Italy, the team provides Branding and Direct Marketing.
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List of the Top Turin Call Center Companies & Voice Services
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UndisclosedUndisclosed10 - 49Torino, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
UndisclosedUndisclosed50 - 249Torino, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
24% Call Center Services13% Sales Outsourcing63% Other -
UndisclosedUndisclosed50 - 249Torino, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
36% Call Center Services64% Other -
$1,000+Undisclosed2 - 9Torino, Italy
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$5,000+$100 - $149 / hr10 - 49Torino, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Torino, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
16% Call Center Services84% Other -
$25,000+$100 - $149 / hr2 - 9Biella, Italy
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Sales Outsourcing80% Other
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