Top Call Center Services & Voice Services in Milan
1 Leaders 15 Contenders
16 Companies
List of the Top Milan Call Center Companies & Voice Services
Sponsored
-
Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Milan, ItalyServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Puts the customer first
Client feedback on Hugo emphasizes their strong commitment to customer-centricity. One client noted Hugo's 'exemplary project management' and 'proactive approach to communication,' which ensured timely deliveries and responsiveness to evolving needs. Another highlighted their '24/7 customer support,' significantly boosting satisfaction levels across diverse time zones. Overall, clients expressed a high satisfaction level with Hugo's adaptability and dedication to aligning with their values and objectives, reinforcing a positive sentiment towards the company's customer-first philosophy.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
Read Full Review -
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
Read Full Review
Was this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across various industries, particularly in Financial Services, eCommerce, and Gaming. Clients highlight their expertise in customer support, operational efficiency, and integration capabilities. In Financial Services, they have improved customer satisfaction and reduced churn through proactive management. The eCommerce sector praises their back-office support and supplier vetting, while Gaming clients commend their community management and content development. Overall, Hugo Inc. is well-suited for businesses seeking effective customer engagement and operational optimization.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Hugo Inc. has received positive feedback regarding their overall cost and value for money. Clients frequently highlighted 'good value for cost' and 'great culture fit' as key reasons for choosing Hugo over competitors. Specific instances include a financial services CMO noting that Hugo's services significantly increased revenue while reducing integration times. Additionally, clients appreciated the efficiency and flexibility of Hugo’s teams, emphasizing that their services allowed for substantial cost reductions and improved operational capabilities.Was this helpful?
View projects from:
Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Milan, ItalyServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 87 projectsSupportYourApp is a Customer Support Services company providing comprehensive Contact Center Services, including inbound and outbound call handling, phone support, and customer care solutions. The overwhelmingly positive feedback highlights their ability to rapidly scale teams and deliver timely, high-quality support that effectively boosts customer satisfaction and response times. Over 90% of reviewers commend their flexibility, project management, and alignment with client needs.
Reviews mention Knowledgeable
Clients consistently highlight SupportYourApp's knowledgeable team, noting their ability to provide high-level, personalized support. One client commended the support representatives for their expertise and responsiveness, stating, "Polite, responsive, and knowledgeable L1 support is a huge plus for our company." Another client appreciated the consultant's dedication and commitment, emphasizing that they are "always on top of things." Overall, the sentiment regarding knowledge is overwhelmingly positive, reflecting the team's capability to meet and exceed client expectations.-
Customer Support for Computer Software Company
5.0 May 28, 2021Polite, responsive and knowledgeable L1 support is a huge plus for our company. Users feel (and are!) taken care of in a timely manner, and respond very positively to that high level of customer care. The involvement of agents is simply outstanding. Our goal was to cover L1 support, but thanks to the strong technical skills of the agents SupportYourApp assigns to our project, L2 tech support is largely covered as well.
Read Full Review
Was this helpful?
7 of 11 reviews are 5 stars1 new review for Call Center Services services$200,000 – $999,999 avg. project costRead 11 Recent ReviewsReviewed 11 times in the past 6 months
In the past six months, client feedback for SupportYourApp has been largely positive, highlighting their strong communication, adaptability, and ability to meet project deadlines. Clients praised their effectiveness in scaling support operations and improving customer satisfaction, as seen with one client noting a 24/7 support model that significantly enhanced response times. However, a negative review pointed to issues with ownership and accountability, suggesting room for improvement in maintaining consistent service quality. Overall, the sentiment remains favorable, with most clients expressing satisfaction with the partnership.Was this helpful?
30 of 33 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 33 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr250 - 999Serves Milan, ItalyServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
Reviews mention Knowledgeable
Clients consistently highlight Valoris Center's expertise and professionalism, noting their extensive experience as a key factor in project selection. One client emphasized the company's 'previous experience and knowledge,' as well as their commitment to customizing solutions. The ability to integrate data via API into a CRM platform was also praised. Overall, the sentiment regarding their knowledge is highly positive, with clients expressing confidence in Valoris as a reliable partner for enhancing customer satisfaction and lead management.-
BPO for Automobile Importer And Distribution Company
5.0 Jan 13, 2023Their previous experience and knowledge, the professional team, and their willingness to customize the solution for us.
Read Full Review
Was this helpful?
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Valoris Center reflect a strong overall sentiment, highlighting their effective project management and timely delivery. Clients appreciate the company's cultural fit and value for cost. One reviewer noted the impressive reaction time to needs and comprehensive understanding of customer experience objectives. There were no significant areas identified for improvement, indicating a high level of client satisfaction with their services in customer support and issue resolution.Was this helpful?
7 of 9 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Retail Company
5.0 — Valoris Center provided call center services for a retail company. The team managed customer inquiries and issues via phone and email and supported the client's e-commerce platform and order Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Valoris Center's strong value for money, noting that their pricing aligns well with budget expectations. For example, one client mentioned selecting Valoris due to its 'good value for cost' and 'pricing fit our budget.' Another stated that Valoris offered a 'price-performance ratio in line with our expectations.' Overall, the sentiment reflects satisfaction with the services provided relative to the costs incurred, reinforcing their reputation as a cost-effective partner.Was this helpful?
-
-
UndisclosedUndisclosed1,000 - 9,999Milano, Italy
Services provided
50% Sales Outsourcing25% Account-Based Marketing25% Email MarketingSee all 1 projectsStrategy. Systems. Scale.
Read more -
$1,000+< $25 / hr250 - 999Milano, Italy
Services provided
37% Call Center Services38% Customer Service Outsourcing25% Back Office OutsourcingEstablished in 2016, Covisian is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Usmate Velate, Italy
Services provided
90% Call Center Services10% Business ConsultingTrade Call Center is a midsize call center company in Usmate Velate, Italy. The team offers Call Center Services and Business Consulting.
Read more -
$1,000+< $25 / hr250 - 999Paderno Dugnano, Italy
Services provided
20% Call Center Services50% Customer Service Outsourcing20% Business Consulting +1 service10% Sales OutsourcingCustomer Service Outsourcing company Phonetica is in Paderno Dugnano, Italy. The team focuses on Customer Service Outsourcing and Call Center Services.
Read more -
$25,000+$50 - $99 / hr10 - 49Milan, Italy
Services provided
10% Branding10% Content Marketing10% Digital Strategy +8 services10% E-Commerce Development10% Mobile App Development10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Development5% Direct Marketing5% Email MarketingBluedog is a branding agency. The Milan, Italy-based firm was launched in 2007. Their team specializes in Branding and Digital Strategy.
Read more -
UndisclosedUndisclosed50 - 249Milano, Italy
Services provided
20% Back Office Outsourcing20% Business Consulting20% Customer Service Outsourcing +2 services20% HR Consulting20% Sales OutsourcingFounded in 1982, Tiempo Nord is a midsize Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Lodi, Italy
Services provided
20% CRM Consulting and SI20% Email Marketing20% Pay Per Click +2 services20% Sales Outsourcing20% Search Engine OptimizationWebbdone S.r.l. Is a small Email Marketing company based in Lodi, Italy. The team offers Email Marketing and Search Engine Optimization.
Read more -
UndisclosedUndisclosed2 - 9Milano, Italy
Services provided
40% CRM Consulting and SI20% BI & Big Data Consulting & SI20% Content Marketing +1 service20% Sales OutsourcingBased in Milano, Italy, Marketing Automation Italia is a CRM consulting and SI company. The team focuses on CRM consulting and SI and Content Marketing.
Read more -
Undisclosed$100 - $149 / hrFreelancerMilano, Italy
Services provided
50% Business Consulting30% Corporate Training & Coaching20% Sales OutsourcingQuota Hub is a Business Consulting company. Their small team of employees is located in Milano, Italy. Their team focuses on Business Consulting and Corporate Training & Coaching.
Read more -
$1,000+$100 - $149 / hr10 - 49Fornovo San Giovanni, Italy
Services provided
15% Customer Service Outsourcing15% Email Marketing15% Sales Outsourcing +4 services15% Search Engine Optimization15% Web Design15% Web Development10% Social Media MarketingStudio Castelli is a small Email Marketing company located in Fornovo San Giovanni, Italy. The team specializes in Email Marketing and Search Engine Optimization.
Read more -
UndisclosedUndisclosed50 - 249Milano, Italy
Services provided
10% Call Center Services50% Finance & Accounting Outsourcing (FAO)20% HR Consulting +2 services10% Back Office Outsourcing10% Customer Service Outsourcing2B1 GROUP SRL is a Finance & Accounting Outsourcing (FAO) company. Launched in 2006, the team specializes in Finance & Accounting Outsourcing (FAO) and HR Consulting.
Read more -
UndisclosedUndisclosed50 - 249Milano, Italy
Services provided
20% CRM Consulting and SI10% AI Development10% Content Marketing +6 services10% Conversion Optimization10% Digital Strategy10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media MarketingCRM consulting and SI company Del Monte & Partner Comunicazione S.r.L. Was founded in 2001. The team specializes in CRM consulting and SI and Digital Strategy and is based in Milano, Italy.
Read more -
UndisclosedUndisclosed2 - 9Vimercate, Italy
Services provided
10% Content Marketing10% Conversion Optimization10% Custom Software Development +7 services10% E-Commerce Development10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentHeadquartered in Vimercate, Italy, Brand039 Srl is a small social media marketing firm. The team offers Social Media Marketing and Content Marketing.
Read more -
UndisclosedUndisclosed2 - 9Milano, Italy
Services provided
10% CRM Consulting and SI10% Content Marketing10% Custom Software Development +7 services10% Digital Strategy10% E-Commerce Development10% Email Marketing10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DesignDigital Strategy company Innovation People was founded in 2015. The small team focuses on Digital Strategy and Social Media Marketing.
Read more -
$1,000+< $25 / hr10,000+Corsico, Italy
Services provided
50% Call Center Services20% Customer Service Outsourcing10% Business Consulting +2 services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingEstablished in 1989, COMDATA Group is a large call center in Corsico, Italy and Istanbul, Türkiye. Their team provides Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Milano, Italy
Services provided
20% Content Marketing20% Event Marketing20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingLaunched in 2013, MLC Consulting Srl is a small Milano, Italy-based Event Marketing company. Their services include Event Marketing and Social Media Marketing.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 1 Milan Call Center Companies & Voice Services
-
UndisclosedUndisclosed1,000 - 9,999Milano, Italy
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$1,000+< $25 / hr250 - 999Milano, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
37% Call Center Services63% Other -
UndisclosedUndisclosed50 - 249Usmate Velate, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
90% Call Center Services10% Other -
$1,000+< $25 / hr250 - 999Paderno Dugnano, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$25,000+$50 - $99 / hr10 - 49Milan, Italy
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed50 - 249Milano, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Lodi, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Milano, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
Undisclosed$100 - $149 / hrFreelancerMilano, Italy
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+$100 - $149 / hr10 - 49Fornovo San Giovanni, Italy
Ability to deliver
7.7/40.00/20 Reviews2.5/10 Clients & Experience5.2/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
UndisclosedUndisclosed50 - 249Milano, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed50 - 249Milano, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Vimercate, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Milano, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+< $25 / hr10,000+Corsico, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services10% Sales Outsourcing40% Other -
UndisclosedUndisclosed2 - 9Milano, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other
Latest Call Centers Articles
See all articles
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.