Top Call Center Services & Voice Services in Milan
16 Companies
List of the Top Milan Call Center Companies & Voice Services
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$1,000+< $25 / hr250 - 999Serves Milan, ItalyServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Milan, ItalyServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr250 - 999Serves Milan, ItalyServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 13 projectsValoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.
Reviews mention Results-oriented
Clients consistently commend Valoris Center for their results-oriented approach, highlighting impressive metrics such as an 80% contact rate and a 90% call rate within 15 minutes of lead submission. Customers appreciate their proactive and professional service, noting the effective management of outbound campaigns and CRM solutions. Feedback indicates a strong alignment with client goals, with one client stating, 'They are flexible and result-oriented,' reinforcing the positive sentiment towards their commitment to achieving measurable outcomes.-
Call Center & Sales Services for FinTech Platform Co
5.0 Nov 14, 2024The contact rate was up to 80%. The success rate was up to 80% on new customers and up to 60% on existing customers. We greatly appreciated their proactive approach and commitment to results. At the same time, the interactions with our customers were handled in a professional manner, and we successfully achieved the contact rate that was important for us.
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0 of 1 reviews is 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Valoris Center highlight their proactive and supportive approach in customer support and call center services. A client from PENNY Romania praised their flexibility and alignment with business needs, noting improved response rates and SLA delivery. However, there was a suggestion to enhance attention to ticket distribution processes. Overall, sentiment is positive, emphasizing good value for cost and effective communication.Was this helpful?
6 of 8 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Retail Company
4.5 — Valoris Center provides call center services for a retail company. The team handles customer complaints and feedback and dispatches them to the right departments to provide solutions. Read moreWas this helpful?
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$1,000+$25 - $49 / hr50 - 249Serves Milan, ItalyServices provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
Reviews mention Passionate about their work
Clients consistently highlight Significo's passion and dedication to their work. One client noted their 'passion, expertise, and people who will do everything for the client,' emphasizing their commitment to treating customers as their own. Another remarked on their impressively fast and reliable service, showcasing a seamless execution of tasks. Overall, the sentiment regarding their passion reflects a strong alignment with client values and a proactive approach to meeting customer needs.-
Customer Support Services for Oil & Gas Company
5.0 Feb 15, 2024The most impressive thing about this company is their passion, expertise and people who will do everything for the client. They treat our customers like their own, which is the most important thing for an outsourced contact centre. Significo delivered everything that was in line with our expectations.
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Customer Support Services for Car Dealer
5.0 Dec 6, 2023Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. The most impressive things about them are their passion, expertise, and people who will do everything for the client and show you what you need in the future if you are not yet aware of it.
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3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Milano, Italy
Services provided
50% Sales Outsourcing25% Account-Based Marketing25% Email MarketingSee all 1 projectsStrategy. Systems. Scale.
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$1,000+< $25 / hr250 - 999Milano, Italy
Services provided
37% Call Center Services38% Customer Service Outsourcing25% Back Office OutsourcingEstablished in 2016, Covisian is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Usmate Velate, Italy
Services provided
90% Call Center Services10% Business ConsultingTrade Call Center is a midsize call center company in Usmate Velate, Italy. The team offers Call Center Services and Business Consulting.
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$1,000+< $25 / hr250 - 999Paderno Dugnano, Italy
Services provided
20% Call Center Services50% Customer Service Outsourcing20% Business Consulting +1 service10% Sales OutsourcingCustomer Service Outsourcing company Phonetica is in Paderno Dugnano, Italy. The team focuses on Customer Service Outsourcing and Call Center Services.
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$25,000+$50 - $99 / hr10 - 49Milan, Italy
Services provided
10% Branding10% Content Marketing10% Digital Strategy +8 services10% E-Commerce Development10% Mobile App Development10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Development5% Direct Marketing5% Email MarketingBluedog is a branding agency. The Milan, Italy-based firm was launched in 2007. Their team specializes in Branding and Digital Strategy.
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UndisclosedUndisclosed50 - 249Milano, Italy
Services provided
20% Back Office Outsourcing20% Business Consulting20% Customer Service Outsourcing +2 services20% HR Consulting20% Sales OutsourcingFounded in 1982, Tiempo Nord is a midsize Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Lodi, Italy
Services provided
20% CRM Consulting and SI20% Email Marketing20% Pay Per Click +2 services20% Sales Outsourcing20% Search Engine OptimizationWebbdone S.r.l. Is a small Email Marketing company based in Lodi, Italy. The team offers Email Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Milano, Italy
Services provided
40% CRM Consulting and SI20% BI & Big Data Consulting & SI20% Content Marketing +1 service20% Sales OutsourcingBased in Milano, Italy, Marketing Automation Italia is a CRM consulting and SI company. The team focuses on CRM consulting and SI and Content Marketing.
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Undisclosed$100 - $149 / hrFreelancerMilano, Italy
Services provided
50% Business Consulting30% Corporate Training & Coaching20% Sales OutsourcingQuota Hub is a Business Consulting company. Their small team of employees is located in Milano, Italy. Their team focuses on Business Consulting and Corporate Training & Coaching.
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$1,000+$100 - $149 / hr10 - 49Fornovo San Giovanni, Italy
Services provided
15% Customer Service Outsourcing15% Email Marketing15% Sales Outsourcing +4 services15% Search Engine Optimization15% Web Design15% Web Development10% Social Media MarketingStudio Castelli is a small Email Marketing company located in Fornovo San Giovanni, Italy. The team specializes in Email Marketing and Search Engine Optimization.
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UndisclosedUndisclosed50 - 249Milano, Italy
Services provided
10% Call Center Services50% Finance & Accounting Outsourcing (FAO)20% HR Consulting +2 services10% Back Office Outsourcing10% Customer Service Outsourcing2B1 GROUP SRL is a Finance & Accounting Outsourcing (FAO) company. Launched in 2006, the team specializes in Finance & Accounting Outsourcing (FAO) and HR Consulting.
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UndisclosedUndisclosed50 - 249Milano, Italy
Services provided
20% CRM Consulting and SI10% AI Development10% Content Marketing +6 services10% Conversion Optimization10% Digital Strategy10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media MarketingCRM consulting and SI company Del Monte & Partner Comunicazione S.r.L. Was founded in 2001. The team specializes in CRM consulting and SI and Digital Strategy and is based in Milano, Italy.
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UndisclosedUndisclosed2 - 9Vimercate, Italy
Services provided
10% Content Marketing10% Conversion Optimization10% Custom Software Development +7 services10% E-Commerce Development10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentHeadquartered in Vimercate, Italy, Brand039 Srl is a small social media marketing firm. The team offers Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed2 - 9Milano, Italy
Services provided
10% CRM Consulting and SI10% Content Marketing10% Custom Software Development +7 services10% Digital Strategy10% E-Commerce Development10% Email Marketing10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DesignDigital Strategy company Innovation People was founded in 2015. The small team focuses on Digital Strategy and Social Media Marketing.
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$1,000+< $25 / hr10,000+Corsico, Italy
Services provided
50% Call Center Services20% Customer Service Outsourcing10% Business Consulting +2 services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingEstablished in 1989, COMDATA Group is a large call center in Corsico, Italy and Istanbul, Türkiye. Their team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Milano, Italy
Services provided
20% Content Marketing20% Event Marketing20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingLaunched in 2013, MLC Consulting Srl is a small Milano, Italy-based Event Marketing company. Their services include Event Marketing and Social Media Marketing.
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List of the Top 1 Milan Call Center Companies & Voice Services
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UndisclosedUndisclosed1,000 - 9,999Milano, Italy
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$1,000+< $25 / hr250 - 999Milano, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
37% Call Center Services63% Other -
UndisclosedUndisclosed50 - 249Usmate Velate, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
90% Call Center Services10% Other -
$1,000+< $25 / hr250 - 999Paderno Dugnano, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$25,000+$50 - $99 / hr10 - 49Milan, Italy
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed50 - 249Milano, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Lodi, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Milano, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
Undisclosed$100 - $149 / hrFreelancerMilano, Italy
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+$100 - $149 / hr10 - 49Fornovo San Giovanni, Italy
Ability to deliver
7.7/40.00/20 Reviews2.5/10 Clients & Experience5.2/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
UndisclosedUndisclosed50 - 249Milano, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed50 - 249Milano, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Vimercate, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Milano, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+< $25 / hr10,000+Corsico, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services10% Sales Outsourcing40% Other -
UndisclosedUndisclosed2 - 9Milano, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other
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