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Top Call Center Services & Voice Services in Rome

Ratings Updated: April 29, 2026
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0 Leaders 15 Contenders

15 Companies

Country: Italy
City: Rome

List of the Top Rome Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Rome, Italy

    Services provided

    35% Call Center Services
    55% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

    See all 26 projects

    Reviews mention Transparent

    Clients consistently praised Simply Contact for their transparency throughout various projects. Feedback highlighted their proactive communication, which ensured clients were regularly informed about project progress and performance analytics. For instance, one client noted, "Simply Contact's transparent work process allows us to monitor performance closely," while another remarked on their ability to provide ongoing updates and insights. Overall, the sentiment surrounding transparency is highly positive, with clients appreciating the clarity and openness in their collaboration.
    • Call Center Services for Social Media Monitoring Tool
      5.0 May 9, 2023

      We've been impressed with their team's transparency in everything they do. We also appreciate that they bring new ideas on how to automate things, increase efficiency, and provide a better service to our customers.

      Read Full Review
    • Call Center Services for Wheelchair Rental System
      4.5 May 1, 2023

      Simply Contact's transparent work process allows us to monitor performance closely, and their proactive communication ensures a smooth workflow throughout the project. Simply Contact's dedication to quality and cost-efficiency is truly remarkable. Their flexible approach and transparent work process makes them an invaluable partner for WheelShare.

      Read Full Review
    • Customer Support Services for SaaS Company
      5.0 Apr 25, 2023

      The workflow between our team and Simply Contact was highly effective. Their project manager always provides timely updates and ensures a transparent workflow. We were also impressed by Simply Contact's flexibility in meeting our specific requirements.

      Read Full Review
    • Сall Сenter Services for International Wholesale Retailer
      5.0 Jul 16, 2021

      Transparency of a workflow that Simply Contact serves is definitely impressive. We have ongoing communication, get analytics and monitoring reports that keeps us constantly updated on project performance. Simply Contact is always open to the things we want to be improved or implemented.

      Read Full Review
    • Call Center Services for Cosmetic & Beauty Brand
      5.0 Feb 28, 2021

      Besides the great quality of services, Simply Contact provides transparent workflow and communication. They ensure continuous monitoring and analytics processes to track project performance and improve workflows as it becomes necessary.

      Read Full Review
    Read All Reviews

    Industry Experience

    Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.

    Read All Reviews

    Select Industry to see insights

    Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

    What Clients Have Said

    Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
    Read All Reviews

    View projects from:

    Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)
    View Profile Visit Website
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    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Rome, Italy

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects

    Reviews mention Great project management

    Clients consistently praise Hugo's exceptional project management capabilities, highlighting their timely delivery and proactive communication. One client noted, 'Hugo's project management was exemplary throughout our engagement,' emphasizing their commitment to deadlines and responsiveness. Another remarked on the team's agility, stating they moved from contract signing to pilot launch in just one week. Overall, the sentiment reflects a strong confidence in Hugo's ability to manage projects efficiently and adapt to client needs.
    • Call Center Services for Automotive Company
      5.0 Jun 27, 2024

      Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions. Overall, Hugo's strong project management capabilities were crucial in the successful implementation and ongoing management of our customer engagement initiatives.

      Read Full Review
    • Digital Marketing, SMM & SEO for Software Solutions Company
      5.0 Dec 8, 2023

      Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success.

      Read Full Review
    • CX Outsourcing for Financial Services Firm
      5.0 Apr 25, 2025

      Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.

      Read Full Review
    Read All Reviews
    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back Office Outsourcing for E-Commerce Co

    5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
    Read All Reviews

    View projects from:

    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
    View Profile Visit Website
    Valoris Center Logotype

    Valoris Center

    4.9 14 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Rome, Italy

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    15% CRM Consulting and SI

    Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

    See all 14 projects

    Reviews mention Exceptional results

    Clients have expressed exceptional satisfaction with Valoris Center, noting their impressive metrics, including a 95% SLA performance and 92% customer satisfaction rate. One client highlighted their resilience and professionalism during a significant rebranding and technical challenges, stating, 'Valoris is a company which baked customer centricity into their DNA.' Overall, the sentiment reflects strong trust and appreciation for Valoris' consistent delivery of high-quality service and commitment to client needs.
    • Customer Service Outsourcing for Financial Services Company
      5.0 Aug 4, 2025

      Valoris team consistently meets key metrics: SLA performance is over target, with a 95% achievement on phone support and 99% on email. Their First Contact Resolution (FCR) rate exceeds 86%, and customer satisfaction (CSAT) is reaching up to 92%. Additionally, we are pleased to see that less than 3% of customers abandon their calls, which reflects the efficiency and quality of the service provided.

      Read Full Review
    Read All Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Valoris Center's competitive pricing and strong value for money. Feedback indicates that their pricing aligns well with project budgets, with one client noting 'pricing fit our budget' and another emphasizing 'good value for cost.' Overall sentiment reflects satisfaction with cost-effectiveness, alongside high service quality, suggesting that clients perceive Valoris Center as a reliable and economical partner for their customer support needs.
    Read All Reviews

    More responsive than most other service providers

    Valoris Center is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Romania (8) Austria (1) Croatia (1) Italy (1) Russia (1)
    View Profile Visit Website
    Significo Logotype

    Significo

    5.0 6 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    50 - 249
    Serves Rome, Italy

    Services provided

    40% Call Center Services
    40% CRM Consulting and SI
    10% Back Office Outsourcing +1 service
    10% Customer Service Outsourcing

    Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

    See all 6 projects

    Reviews mention Communicative

    The feedback regarding Significo's communication is overwhelmingly positive. Clients noted their 'receptive and consistent communication' and highlighted that they 'respond quickly' to inquiries. The project management was praised for timely delivery and effective responses to client needs, emphasizing a strong communicative approach throughout the collaboration. Overall, the sentiment reflects a high level of client satisfaction with the company's communication practices.
    • Call Center Services for Automotive Services Company
      5.0 Jun 26, 2025

      They were very receptive and consistent with their communication. If there are areas for improvement, they respond in real time and quick.

      Read Full Review
    Read All Reviews
    3 of 3 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Automotive Services Company

    5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
    Read 3 Reviews

    Industry Experience

    Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.

    Read All Reviews

    Select Industry to see insights

    Automotive Energy & natural resources

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
    Read All Reviews
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  • Attitude Group Logotype

    Not yet reviewed

    $100,000+
    $100 - $149 / hr
    50 - 249
    Roma, Italy

    Services provided

    20% Call Center Services
    20% Branding
    20% Digital Strategy +2 services
    20% E-Commerce Development
    20% Sales Outsourcing

    Attitude Group is a branding company. In Roma, Italy, the company was launched in 2007. Their services include Branding and Digital Strategy.

    Read more
    View Profile
  • 3D2B Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Roma, Italy

    Services provided

    45% Call Center Services
    20% Business Consulting
    20% Email Marketing +1 service
    15% Sales Outsourcing

    3D2B is a Roma, Italy-based phone answering service. The team offers Call Center Services and Email Marketing.

    Read more
    View Profile
  • Meta srl Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Roma, Italy

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Meta srl is an answering service and Customer Service Outsourcing company established in 2009. Their team provides Call Center Services and Customer Service Outsourcing.

    Read more
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  • RBS - Retail Banking Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Roma, Italy

    Services provided

    39% Call Center Services
    61% Customer Service Outsourcing

    RBS - Retail Banking Services is a Customer Service Outsourcing company founded in 1994. Their team offers Customer Service Outsourcing and Call Center Services.

    Read more
    View Profile
  • 1 of 1 BPO Evolution Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Roma, Italy

    Services provided

    40% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +1 service
    20% Sales Outsourcing

    1 of 1 BPO Evolution is a call center. They are in Roma, Italy and have small team. Their team specializes in Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • G&G Idee e Soluzioni Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Roma, Italy

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    G&G Idee e Soluzioni is an answering service and Customer Service Outsourcing company. Founded in 2010, the team specializes in Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Evo Net - Call Center Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Roma, Italy

    Services provided

    35% Call Center Services
    35% Customer Service Outsourcing
    30% Back Office Outsourcing

    Evo Net - Call Center is a call center service located in Roma, Italy. They focus on Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Numero Blu Servizi S.p.A. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Roma, Italy

    Services provided

    24% Call Center Services
    30% Back Office Outsourcing
    30% Market Research +1 service
    16% Customer Service Outsourcing

    Back Office Outsourcing company Numero Blu Servizi S.p.A. Is in Roma, Italy. Founded in 1993, the team provides Back Office Outsourcing and Market Research.

    Read more
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  • Concerto - Contact Center Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Roma, Italy

    Services provided

    28% Call Center Services
    72% Customer Service Outsourcing

    Concerto - Contact Center is a Customer Service Outsourcing company. The company is headquartered in Roma, Italy. Their services include Customer Service Outsourcing and Call Center Services.

    Read more
    View Profile
  • S2C Sapience to Change Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Formello, Italy

    Services provided

    12% Call Center Services
    44% Customer Service Outsourcing
    30% Business Consulting +1 service
    14% Sales Outsourcing

    Customer Service Outsourcing company S2C Sapience to Change is based in Formello, Italy. They offer Customer Service Outsourcing and Business Consulting.

    Read more
    View Profile
  • Rephouse s.r.l. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Roma, Italy

    Services provided

    14% Call Center Services
    44% Customer Service Outsourcing
    30% Direct Marketing +1 service
    12% Sales Outsourcing

    Rephouse s.r.l., a Customer Service Outsourcing company, is in Roma, Italy. Launched in 2006, the team provides Customer Service Outsourcing and Direct Marketing.

    Read more
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  • DigiLead | Digital Marketing Agency Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Roma, Italy

    Services provided

    20% Conversion Optimization
    20% Digital Strategy
    20% Pay Per Click +2 services
    20% Sales Outsourcing
    20% Social Media Marketing

    DigiLead | Digital Marketing Agency is a Digital Strategy company. The Roma, Italy-based company was established in 2014. Their services include Digital Strategy and Social Media Marketing.

    Read more
    View Profile
  • Oceans Marketing, LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Roma, Italy

    Services provided

    15% Business Consulting
    15% Event Management
    15% Marketing Strategy +5 services
    15% Social Media Marketing
    10% Corporate Training & Coaching
    10% Email Marketing
    10% Sales Outsourcing
    10% Web Design

    Marketing Strategy company Oceans Marketing, LLC is based in Roma, Italy. The team offers Marketing Strategy and Social Media Marketing.

    Read more
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  • ImisEst Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    10 - 49
    Grotte Santo Stefano, Italy

    Services provided

    50% Public Relations
    40% Sales Outsourcing
    10% Media Planning & Buying

    ImisEst is a PR agency. They are in Grotte Santo Stefano, Italy. Their team focuses on Public Relations and Sales Outsourcing.

    Read more
    View Profile
  • Youtility Center Srl Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Roma, Italy

    Services provided

    100% Call Center Services

    Established in 2005, Youtility Center Srl, a small phone answering service, is located in Roma, Italy. Their services include Call Center Services.

    Read more
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List of the Top Rome Call Center Companies & Voice Services

  1. Attitude Group Logotype

    Attitude Group

    $100,000+
    $100 - $149 / hr
    50 - 249
    Roma, Italy

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    20% Call Center Services
    20% Sales Outsourcing
    60% Other
    View Profile Visit Website
  2. 3D2B Logotype

    3D2B

    $1,000+
    < $25 / hr
    50 - 249
    Roma, Italy

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    45% Call Center Services
    15% Sales Outsourcing
    40% Other
    View Profile Visit Website
  3. Meta srl Logotype

    Meta srl

    Undisclosed
    Undisclosed
    50 - 249
    Roma, Italy

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website
  4. RBS - Retail Banking Services Logotype

    RBS - Retail Banking Services

    Undisclosed
    Undisclosed
    250 - 999
    Roma, Italy

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    39% Call Center Services
    61% Other
    View Profile Visit Website
  5. 1 of 1 BPO Evolution Logotype

    1 of 1 BPO Evolution

    Undisclosed
    Undisclosed
    10 - 49
    Roma, Italy

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    40% Call Center Services
    20% Sales Outsourcing
    40% Other
    View Profile Visit Website
  6. G&G Idee e Soluzioni Logotype

    G&G Idee e Soluzioni

    Undisclosed
    Undisclosed
    10 - 49
    Roma, Italy

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website
  7. Evo Net - Call Center Logotype

    Evo Net - Call Center

    Undisclosed
    Undisclosed
    50 - 249
    Roma, Italy

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    35% Call Center Services
    65% Other
    View Profile Visit Website
  8. Numero Blu Servizi S.p.A. Logotype

    Numero Blu Servizi S.p.A.

    Undisclosed
    Undisclosed
    50 - 249
    Roma, Italy

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    24% Call Center Services
    76% Other
    View Profile Visit Website
  9. Concerto - Contact Center Logotype

    Concerto - Contact Center

    Undisclosed
    Undisclosed
    10 - 49
    Roma, Italy

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    28% Call Center Services
    72% Other
    View Profile Visit Website
  10. S2C Sapience to Change Logotype

    S2C Sapience to Change

    Undisclosed
    Undisclosed
    10 - 49
    Formello, Italy

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    12% Call Center Services
    14% Sales Outsourcing
    74% Other
    View Profile Visit Website
  11. Rephouse s.r.l. Logotype

    Rephouse s.r.l.

    Undisclosed
    Undisclosed
    10 - 49
    Roma, Italy

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    14% Call Center Services
    12% Sales Outsourcing
    74% Other
    View Profile Visit Website
  12. DigiLead | Digital Marketing Agency Logotype

    DigiLead | Digital Marketing Agency

    Undisclosed
    Undisclosed
    2 - 9
    Roma, Italy

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  13. Oceans Marketing, LLC Logotype

    Oceans Marketing, LLC

    Undisclosed
    Undisclosed
    Freelancer
    Roma, Italy

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Sales Outsourcing
    90% Other
    View Profile Visit Website
  14. ImisEst Logotype

    ImisEst

    $1,000+
    $50 - $99 / hr
    10 - 49
    Grotte Santo Stefano, Italy

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    40% Sales Outsourcing
    60% Other
    View Profile Visit Website
  15. Youtility Center Srl Logotype

    Youtility Center Srl

    Undisclosed
    Undisclosed
    2 - 9
    Roma, Italy

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website

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