Top Call Center Services & Voice Services in Rome
0 Leaders 14 Contenders
14 Companies
List of the Top Rome Call Center Companies & Voice Services
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$1,000+< $25 / hr1,000 - 9,999Serves Rome, ItalyServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Easy to work with
Clients consistently expressed that Hugo Inc. is easy to work with, highlighting their approachability and responsiveness. One client noted, 'They’re just really nice people to work with,' while another emphasized their 'organized' nature and ability to create a collaborative atmosphere. The overall sentiment reflects a high level of satisfaction with Hugo's communication and project management, with clients appreciating the seamless coordination and transparency throughout their engagements.-
Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. Easy, fast, and streamlined. People there know what they’re doing, and they’re just really nice people to work with.
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Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. The team knows what they’re doing, and they're really easy to work with.
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Call Center Services for Gaming Company
5.0 Aug 17, 2023Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity.
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Scaling & QA Services for Media Company
5.0 Aug 23, 2023From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect. Overall it’s been easy to work with Hugo.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr250 - 999Serves Rome, ItalyServices provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingSee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
Reviews mention Flexible
Clients consistently commend Valoris Center for their flexibility in adapting to unique business needs and operational demands. One client highlighted their 'flexibility and easiness in understanding our business needs,' while another noted Valoris as a 'flexible partner' capable of managing peaks in service demand. Overall, the sentiment regarding flexibility is overwhelmingly positive, with clients appreciating their proactive approach and ability to adjust strategies in response to evolving project requirements.-
Call Center Services for Digital Solutions Provider
4.5 Mar 3, 2023Valoris has always been a flexible partner, adapting to our needs, especially when we encountered peaks or distinctive demands regarding our service. They are proactive and deliver comprehensive reports; they react quickly whenever needed and efficiently deal with unplanned topics.
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Outbound Call Center Service for Automobile Company
5.0 Feb 21, 2023We appreciate that Valoris adapted to our industry particularities and managed to dive into the specifics; they are also flexible and result oriented.
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Call Center Services for Consumer Products Company
5.0 Nov 9, 2021Taking into consideration our fluctuating volumes and the difficulty to predict the forecast. We appreciate Valoris Center's flexibility and capacity to adapt, and we acknowledge their involvement in the project.
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Call Center Services for Delivery App
5.0 Sep 24, 2021Valoris is a flexible business partner, meaning they can adapt and react to challenges. They proved this from the start, by handling a quick and effective ramp-up. Moreover, in the first year of business, they scaled up the team up to three times and improved customer satisfaction scores, in the same time.
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Call Center Services for Optics Co
5.0 Mar 12, 2025The team at Valoris Center is highly flexible and consistently offers improvement ideas. They deliver on time and respond promptly to our needs, providing a professional service. Valoris Center stands out for their flexibility and strong people skills.
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7 of 9 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center & Sales Services for FinTech Platform Co
5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read moreWas this helpful?
Industry Experience
Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Consumer Products Automotive Retail Other industriesWas this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$100,000+$100 - $149 / hr50 - 249Roma, Italy
Services provided
20% Call Center Services20% Branding20% Digital Strategy +2 services20% E-Commerce Development20% Sales OutsourcingAttitude Group is a branding company. In Roma, Italy, the company was launched in 2007. Their services include Branding and Digital Strategy.
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$1,000+< $25 / hr50 - 249Roma, Italy
Services provided
45% Call Center Services20% Business Consulting20% Email Marketing +1 service15% Sales Outsourcing3D2B is a Roma, Italy-based phone answering service. The team offers Call Center Services and Email Marketing.
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UndisclosedUndisclosed50 - 249Roma, Italy
Services provided
50% Call Center Services50% Customer Service OutsourcingMeta srl is an answering service and Customer Service Outsourcing company established in 2009. Their team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Roma, Italy
Services provided
40% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +1 service20% Sales Outsourcing1 of 1 BPO Evolution is a call center. They are in Roma, Italy and have small team. Their team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Roma, Italy
Services provided
50% Call Center Services50% Customer Service OutsourcingG&G Idee e Soluzioni is an answering service and Customer Service Outsourcing company. Founded in 2010, the team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+$50 - $99 / hr2 - 9Lido di Ostia, Italy
Services provided
30% Business Consulting30% Video Production20% Media Planning & Buying +1 service20% Sales OutsourcingEstablished in 2025, ASPIRE ZONE SRL is a Business Consulting company. The team specializes in Business Consulting and Video Production.
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UndisclosedUndisclosed50 - 249Roma, Italy
Services provided
24% Call Center Services30% Back Office Outsourcing30% Market Research +1 service16% Customer Service OutsourcingBack Office Outsourcing company Numero Blu Servizi S.p.A. Is in Roma, Italy. Founded in 1993, the team provides Back Office Outsourcing and Market Research.
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UndisclosedUndisclosed10 - 49Roma, Italy
Services provided
28% Call Center Services72% Customer Service OutsourcingConcerto - Contact Center is a Customer Service Outsourcing company. The company is headquartered in Roma, Italy. Their services include Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Formello, Italy
Services provided
12% Call Center Services44% Customer Service Outsourcing30% Business Consulting +1 service14% Sales OutsourcingCustomer Service Outsourcing company S2C Sapience to Change is based in Formello, Italy. They offer Customer Service Outsourcing and Business Consulting.
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UndisclosedUndisclosed10 - 49Roma, Italy
Services provided
14% Call Center Services44% Customer Service Outsourcing30% Direct Marketing +1 service12% Sales OutsourcingRephouse s.r.l., a Customer Service Outsourcing company, is in Roma, Italy. Launched in 2006, the team provides Customer Service Outsourcing and Direct Marketing.
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UndisclosedUndisclosed2 - 9Roma, Italy
Services provided
20% Conversion Optimization20% Digital Strategy20% Pay Per Click +2 services20% Sales Outsourcing20% Social Media MarketingDigiLead | Digital Marketing Agency is a Digital Strategy company. The Roma, Italy-based company was established in 2014. Their services include Digital Strategy and Social Media Marketing.
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UndisclosedUndisclosedFreelancerRoma, Italy
Services provided
15% Business Consulting15% Event Management15% Marketing Strategy +5 services15% Social Media Marketing10% Corporate Training & Coaching10% Email Marketing10% Sales Outsourcing10% Web DesignMarketing Strategy company Oceans Marketing, LLC is based in Roma, Italy. The team offers Marketing Strategy and Social Media Marketing.
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$1,000+$50 - $99 / hr10 - 49Grotte Santo Stefano, Italy
Services provided
50% Public Relations40% Sales Outsourcing10% Media Planning & BuyingImisEst is a PR agency. They are in Grotte Santo Stefano, Italy. Their team focuses on Public Relations and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Roma, Italy
Services provided
100% Call Center ServicesEstablished in 2005, Youtility Center Srl, a small phone answering service, is located in Roma, Italy. Their services include Call Center Services.
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List of the Top Rome Call Center Companies & Voice Services
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$100,000+$100 - $149 / hr50 - 249Roma, Italy
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$1,000+< $25 / hr50 - 249Roma, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
UndisclosedUndisclosed50 - 249Roma, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed10 - 49Roma, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services20% Sales Outsourcing40% Other -
UndisclosedUndisclosed10 - 49Roma, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+$50 - $99 / hr2 - 9Lido di Ostia, Italy
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Roma, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
24% Call Center Services76% Other -
UndisclosedUndisclosed10 - 49Roma, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
28% Call Center Services72% Other -
UndisclosedUndisclosed10 - 49Formello, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
12% Call Center Services14% Sales Outsourcing74% Other -
UndisclosedUndisclosed10 - 49Roma, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
14% Call Center Services12% Sales Outsourcing74% Other -
UndisclosedUndisclosed2 - 9Roma, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosedFreelancerRoma, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+$50 - $99 / hr10 - 49Grotte Santo Stefano, Italy
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
40% Sales Outsourcing60% Other -
UndisclosedUndisclosed2 - 9Roma, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services
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