Top BPO Companies in Rome, Italy
17 Companies
List of the Best BPO Services in Rome
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Rome, ItalyServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Dedicated
Clients consistently highlighted Hugo's dedication to excellence and responsive project management. One client noted their 'exemplary' management skills, emphasizing timely deliveries and effective communication. Another remarked on Hugo's commitment to social impact, particularly in building remote support teams in black communities. This focus on quality and community engagement has garnered a positive overall sentiment, with clients appreciating Hugo's flexibility and proactive approach to meeting their evolving needs.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.
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Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Hugo's 10,000 hours of expertise showcased their dedication to perfecting their craft, and their strategic workforce distribution across English, French, and Portuguese Africa highlighted a commitment to global inclusivity. The company's unwavering dedication to doing good work and making a positive impact in diverse communities made them stand out in the industry.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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See All Locations (2)Lagos, Nigeria
2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215$1,000+< $25 / hr50 - 249Serves Rome, ItalyServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, MarKam Solutions has received consistently positive feedback for their exceptional project management and adaptability. Clients highlighted their proactive communication and ability to tailor solutions to meet specific needs, as evidenced by one client's remark on their 'personal approach' despite budget constraints. Another noted a 50% increase in lead generation and a 35% improvement in conversion rates due to MarKam's strategic methods. Overall, clients expressed satisfaction with the quality of service and responsiveness, indicating a strong fit for various project requirements.Was this helpful?
Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
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See All Locations (1)Sofia, Bulgaria
Campus X
Sofia, Bulgaria 172950 - 75
+359876122130
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UndisclosedUndisclosed50 - 249Roma, Italy
Services provided
50% Call Center Services50% Customer Service OutsourcingMeta srl is an answering service and Customer Service Outsourcing company established in 2009. Their team provides Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)Roma, Italy
sc. A, Via Siracusa, 16
Roma, Italy 0016176 - 100
+39.06.407.2358
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UndisclosedUndisclosed50 - 249Roma, Italy
Services provided
35% Call Center Services35% Customer Service Outsourcing30% Back Office OutsourcingEvo Net - Call Center is a call center service located in Roma, Italy. They focus on Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)Roma, Italy
Piazza Attilio Omodei Zorini, 33/34
Roma, Italy 001666 - 9
+39.06.6450.8577
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UndisclosedUndisclosed250 - 999Roma, Italy
Services provided
61% Customer Service Outsourcing39% Call Center ServicesRBS - Retail Banking Services is a Customer Service Outsourcing company founded in 1994. Their team offers Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (1)Roma, Italy
Viale dell'Industria, 46
Roma, Italy 00144151 - 200
+39.06.874171
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UndisclosedUndisclosed10 - 49Roma, Italy
Services provided
50% Call Center Services50% Customer Service OutsourcingG&G Idee e Soluzioni is an answering service and Customer Service Outsourcing company. Founded in 2010, the team specializes in Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)Roma, Italy
Viale Regina Margherita, 278
Roma, Italy 0019810 - 15
+39.06.4523.5300
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UndisclosedUndisclosed10 - 49Roma, Italy
Services provided
40% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +1 service20% Sales Outsourcing1 of 1 BPO Evolution is a call center. They are in Roma, Italy and have small team. Their team specializes in Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (1)Roma, Italy
Via A.Secchi 3
Roma, Italy 0019741 - 49
+39 393 400 3400
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UndisclosedUndisclosed50 - 249Roma, Italy
Services provided
30% Back Office Outsourcing30% Market Research24% Call Center Services +1 service16% Customer Service OutsourcingBack Office Outsourcing company Numero Blu Servizi S.p.A. Is in Roma, Italy. Founded in 1993, the team provides Back Office Outsourcing and Market Research.
Read moreSee All Locations (1)Roma, Italy
Via Monte Carmelo, 5
Roma, Italy 00166151 - 200
+39.800.120.412
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UndisclosedUndisclosed10 - 49Roma, Italy
Services provided
72% Customer Service Outsourcing28% Call Center ServicesConcerto - Contact Center is a Customer Service Outsourcing company. The company is headquartered in Roma, Italy. Their services include Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (1)Roma, Italy
Via Benedetto Croce, 44
Roma, Italy 0014216 - 20
+39.06.4521.0201
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$100,000+$100 - $149 / hr50 - 249Roma, Italy
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% E-Commerce Development20% Sales OutsourcingAttitude Group is a branding company. In Roma, Italy, the company was launched in 2007. Their services include Branding and Digital Strategy.
Read moreSee All Locations (1)Roma, Italy
22 Via Arduino
Roma, Italy 00162101 - 150
+39 06 45555216
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$1,000+< $25 / hr50 - 249Roma, Italy
Services provided
45% Call Center Services20% Business Consulting20% Email Marketing +1 service15% Sales Outsourcing3D2B is a Roma, Italy-based phone answering service. The team offers Call Center Services and Email Marketing.
Read moreSee All Locations (1)Roma, Italy
P.le Luigi Sturzo 15
Roma, Italy 0014431 - 40
+39.06.9784.620
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UndisclosedUndisclosed10 - 49Formello, Italy
Services provided
44% Customer Service Outsourcing30% Business Consulting14% Sales Outsourcing +1 service12% Call Center ServicesCustomer Service Outsourcing company S2C Sapience to Change is based in Formello, Italy. They offer Customer Service Outsourcing and Business Consulting.
Read moreSee All Locations (1)Formello, Italy
Via degli Olmetti 1/b
Formello, Italy 0006021 - 30
+39.06.404.0351
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UndisclosedUndisclosed10 - 49Roma, Italy
Services provided
44% Customer Service Outsourcing30% Direct Marketing14% Call Center Services +1 service12% Sales OutsourcingRephouse s.r.l., a Customer Service Outsourcing company, is in Roma, Italy. Launched in 2006, the team provides Customer Service Outsourcing and Direct Marketing.
Read moreSee All Locations (1)Roma, Italy
Via Aristide Leonori 67
Roma, Italy 001476 - 9
+39.06.5960.4431
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UndisclosedUndisclosed50 - 249Roma, Italy
Services provided
20% Back Office Outsourcing20% Customer Service Outsourcing10% Blockchain +5 services10% Business Consulting10% Finance & Accounting Outsourcing (FAO)10% Financial Advising & Planning10% Financial Consulting10% Insurance Services & BrokersArmundia Group is a Back Office Outsourcing company. The midsize Roma, Italy-based team offers Back Office Outsourcing and Customer Service Outsourcing. The firm was established in 2007.
Read moreSee All Locations (1)Roma, Italy
209 Viale Trastevere
Roma, Italy 00153101 - 150
+39 06 6931 5350
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UndisclosedUndisclosed50 - 249Roma, Italy
Services provided
30% Back Office Outsourcing25% AI Development15% Blockchain +2 services15% Business Consulting15% Robotics Process AutomationFDM Document Dynamics Srl is a Back Office Outsourcing company. They are headquartered in Milano, Italy and Roma, Italy. Their team offers Back Office Outsourcing and Artificial Intelligence.
Read moreSee All Locations (2)Roma, Italy
Piazzale Luigi Sturzo 15,
Roma, Italy 0014416 - 20
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UndisclosedUndisclosed2 - 9Roma, Italy
Services provided
20% Conversion Optimization20% Digital Strategy20% Pay Per Click +2 services20% Sales Outsourcing20% Social Media MarketingDigiLead | Digital Marketing Agency is a Digital Strategy company. The Roma, Italy-based company was established in 2014. Their services include Digital Strategy and Social Media Marketing.
Read moreSee All Locations (1)Roma, Italy
Via del Poggio Laurentino, 66
Roma, Italy 001442 - 5
+39.375.599.1673
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UndisclosedUndisclosedFreelancerRoma, Italy
Services provided
15% Business Consulting15% Event Management15% Marketing Strategy +5 services15% Social Media Marketing10% Corporate Training & Coaching10% Email Marketing10% Sales Outsourcing10% Web DesignMarketing Strategy company Oceans Marketing, LLC is based in Roma, Italy. The team offers Marketing Strategy and Social Media Marketing.
Read moreSee All Locations (1)Roma, Italy
Via Aurelia
Roma, Italy1
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$1,000+$50 - $99 / hr10 - 49Grotte Santo Stefano, Italy
Services provided
50% Public Relations40% Sales Outsourcing10% Media Planning & BuyingImisEst is a PR agency. They are in Grotte Santo Stefano, Italy. Their team focuses on Public Relations and Sales Outsourcing.
Read moreSee All Locations (1)Grotte Santo Stefano, Italy
Strada Ferento 23
Grotte Santo Stefano, Italy 010266 - 9
+39 327 770 7571
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UndisclosedUndisclosed2 - 9Roma, Italy
Services provided
100% Call Center ServicesEstablished in 2005, Youtility Center Srl, a small phone answering service, is located in Roma, Italy. Their services include Call Center Services.
Read moreSee All Locations (1)Roma, Italy
Via Faustiniana 28
Roma, Italy 00131064.173.2712
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Best BPO Services in Rome
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UndisclosedUndisclosed50 - 249Roma, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Roma, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Roma, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Roma, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Roma, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Roma, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed10 - 49Roma, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$100,000+$100 - $149 / hr50 - 249Roma, Italy
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr50 - 249Roma, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed10 - 49Formello, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed10 - 49Roma, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed50 - 249Roma, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed50 - 249Roma, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
UndisclosedUndisclosed2 - 9Roma, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosedFreelancerRoma, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Back Office Outsourcing90% Other
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