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Top IT Managed Service Providers in Jacksonville

Jacksonville’s fast-growing economy—rooted in logistics, fintech, healthcare, and defense—relies on always-on technology. The right managed service provider (MSP) keeps those systems secure, compliant, and ready to scale.

Clutch helps you find a trusted partner by aggregating verified client reviews, detailed service lists, and transparent pricing data for Jacksonville-area MSPs. Every firm on our directory goes through Clutch’s rigorous vetting process, including in-depth phone interviews and performance checks. Use the filters on this page to narrow results by budget, industry focus, or service line and connect with a local team that fits your needs.

Internal resources to explore:

- Top IT Managed Service Providers

-Orlando MSPs

-Miami MSPs

- Jacksonville MSPs for Healthcare

Ratings Updated: December 25, 2025
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

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Jacksonville IT Managed Services FAQs

Local MSPs understand Northeast Florida’s unique business mix—port logistics, naval facilities, and a growing fintech corridor. Proximity means faster on-site support during outages, better knowledge of regional compliance (e.g., Florida’s data-breach laws), and relationships with area ISPs and vendors. If your staff spans Riverside, Downtown, and the Beaches, a Jacksonville team can coordinate in-person rollouts without costly travel delays.

According to the most recent Clutch pricing data, Jacksonville-based MSPs offer monthly retainers between $125 – $175 per user. Small businesses can expect packages starting around $2,000 per month for core monitoring, patching, and help-desk support.

Meanwhile, mid-market firms with advanced needs—24/7 SOC monitoring, compliance audits, or hybrid cloud management—often budget $5,000 – $15,000 monthly. Project-based migrations (e.g., Office 365, Azure) typically range from $10,000 – $50,000 depending on complexity.

• Logistics and supply chain companies near JAXPORT
• Healthcare providers linked to Mayo Clinic and Baptist Health
• Financial services and fintech startups in the Downtown Innovation Corridor
• Professional services—legal, accounting, real estate
• Manufacturing and aerospace contractors supporting NAS Jacksonville

  1. Define priorities and technical requirements—i.e., 24/7 monitoring, cybersecurity hardening, cloud migration, etc.
  2. Check Clutch profiles for verified case studies and client reviews to see documented response times and ROI.
  3. Ask about local certifications—CompTIA, Microsoft, Cisco—plus vertical expertise (HIPAA, FINRA).
  4. Request SLAs with clear metrics: first-response time, resolution windows, and uptime guarantees.
  5. Tour their nearby NOC or data center to verify redundancy and security protocols.

Narrowing your options from hundreds of vendors down to the top two or three isn’t easy. Maximize the data-driven resources and filters available on Clutch to streamline your search.

• Only remote support—no on-site capability within Duval or surrounding counties
• Vague SLAs that omit response times or penalties
• Reluctance to provide local client references
• One-size-fits-all pricing with hidden project fees
• Minimal cybersecurity services in a region prone to hurricane-related disruptions

Red flags can lead to issues and costly setbacks. It’s best to spot and avoid these warning signs during your search for the ideal team.

Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.