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Top Call Center Services & Voice Services in Ireland

Ratings Updated: March 4, 2026
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1 Leaders 15 Contenders

51 Companies

Country: Ireland

List of the Top Ireland Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Ireland

    Services provided

    30% Call Center Services
    60% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

    See all 26 projects

    Reviews mention Exceptional results

    Simply Contact has consistently delivered exceptional results, as evidenced by multiple client testimonials. Clients reported a 25% boost in customer satisfaction and a 35% increase in first contact resolution. Their project management was highlighted as outstanding, with timely delivery and adaptability to client needs. One client noted their expertise in providing specialized support across various channels, while another emphasized their impressive multilingual capabilities, which enhanced customer engagement and satisfaction.
    • Inbound Customer Support Services for EdTech Company
      5.0 Apr 5, 2024

      Since engaging Simply Contact for our customer support needs, we've observed a comprehensive improvement in our service metrics: a 25% boost in customer satisfaction, a 35% increase in first contact resolution, and a 40% rise in monthly interaction volumes due to the implementation of a 24/7 support system. Simply Contact's project management was outstanding. They always delivered on time and were very responsive to our needs, quickly adapting their strategies to fit our requirements. Their communication was clear, ensuring we were always up-to-date.

      Read Full Review
    • Customer Service Outsourcing for CRM Consulting Company
      5.0 Dec 8, 2023

      We observed a 40% reduction in response time across all channels, a 30% increase in customer satisfaction scores, and a noticeable decrease in unresolved customer issues. Simply Contact did an excellent job managing our project. They always met deadlines and paid close attention to our requirements. Their amazing customer service team could easily manage different ways of communicating with customers, like phone, email, and social media, and they were consistently good at it.

      Read Full Review
    • Customer Service Outsourcing for Authentication Solutions Co
      5.0 Oct 18, 2023

      The collaboration with Simply Contact led to a significant improvement in our customer service metrics. We achieved a 45% reduction in response times and a 30% increase in customer satisfaction scores. The analytics provided by Simply Contact allowed us to identify areas for improvement and implement strategic changes, driving continuous enhancement in service quality. Simply Contact showcased outstanding project management throughout our collaboration.

      Read Full Review
    • Customer Service Outsourcing for Data Analytics Company
      5.0 Oct 16, 2023

      With Simply Contact's expertise, we witnessed a 35% uptick in positive customer feedback on our live chat and social media channels. Additionally, the multilingual support led to a broader customer reach, enhancing our brand's global presence. Simply Contact exhibited exemplary project management skills. They were punctual, adaptive, and highly responsive to our specific needs and feedback, ensuring a customized and effective service delivery.

      Read Full Review
    Read All Reviews
    12 of 15 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Staffing for Government Helpline

    5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
    Read 15 Reviews

    Industry Experience

    Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.

    Read All Reviews

    Select Industry to see insights

    Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

    View projects from:

    Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)
    View Profile Visit Website
  • Sybrid Private Limited Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Limerick, Ireland

    Services provided

    15% Call Center Services
    15% IT Managed Services
    10% Branding +13 services
    5% AI Agents
    5% AI Development
    5% API Development
    5% Business Consulting
    5% Cybersecurity
    5% Digital Asset Management
    5% Ecommerce Marketing
    5% Pay Per Click
    5% Social Media Marketing
    5% UX/UI Design
    5% Web Development
    3% Content Marketing
    2% Search Engine Optimization

    Sybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.

    See all 1 projects

    Industry Experience

    Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.

    Read All Reviews

    Select Industry to see insights

    eCommerce

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.
    Read All Reviews

    Limerick, Ireland

    Ducart Suite, Castletroy Park Commercial Campus, Limerick V94 Y6FD
    Limerick, Ireland

    2 - 5

    See All Locations (9)
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1 Leadable

List of the Top 1 Ireland Call Center Companies & Voice Services

  1. Leadable Logotype

    Leadable

    $10,000+
    Undisclosed
    10 - 49
    Dublin, Ireland

    Ability to deliver

    27.3/40.0
    17.2/20 Reviews
    3.1/10 Clients & Experience
    7/10 Market Presence

    Service focus

    40% Sales Outsourcing
    60% Other
    View Profile Visit Website
  2. Call Pal Call Answering Service Logotype

    Call Pal Call Answering Service

    Undisclosed
    Undisclosed
    10 - 49
    Galway, Ireland

    Ability to deliver

    8.4/40.0
    0/20 Reviews
    2.1/10 Clients & Experience
    6.4/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website
  3. Voxpro Logotype

    Voxpro

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Dublin , Ireland

    Ability to deliver

    5.7/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    30% Call Center Services
    15% Sales Outsourcing
    55% Other
    View Profile Visit Website
  4. Covalen Logotype

    Covalen

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Dublin, Ireland

    Ability to deliver

    5.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website
  5. Uniquely Logotype

    Uniquely

    $50,000+
    $50 - $99 / hr
    250 - 999
    Dundalk, Ireland

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    35% Call Center Services
    35% Sales Outsourcing
    30% Other
    View Profile Visit Website
  6. Automation Sidekick Logotype

    Automation Sidekick

    $1,000+
    $50 - $99 / hr
    2 - 9
    Celbridge, Ireland

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    100% Sales Outsourcing
    View Profile Visit Website
  7. Maven TM Logotype

    Maven TM

    Undisclosed
    Undisclosed
    10 - 49
    Carlow, Ireland

    Ability to deliver

    2.1/40.0
    0/20 Reviews
    2.1/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    15% Sales Outsourcing
    35% Other
    View Profile Visit Website
  8. Maven TM Limited Logotype

    Maven TM Limited

    Undisclosed
    Undisclosed
    10 - 49
    Carlow, Ireland

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    30% Call Center Services
    70% Other
    View Profile Visit Website
  9. B2BSell Logotype

    B2BSell

    $1,000+
    < $25 / hr
    2 - 9
    Dublin, Ireland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    30% Sales Outsourcing
    20% Other
    View Profile Visit Website
  10. CallPageboy Call Centre Logotype

    CallPageboy Call Centre

    $1,000+
    < $25 / hr
    10 - 49
    Dublin, Ireland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    80% Call Center Services
    10% Sales Outsourcing
    10% Other
    View Profile Visit Website
  11. CRL Recruitment Ltd Logotype

    CRL Recruitment Ltd

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Lucan, Ireland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    40% Call Center Services
    60% Other
    View Profile Visit Website
  12. Abtran Logotype

    Abtran

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Dublin, Ireland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Call Center Services
    25% Sales Outsourcing
    50% Other
    View Profile Visit Website
  13. FMI Field Management Ireland Logotype

    FMI Field Management Ireland

    Undisclosed
    Undisclosed
    250 - 999
    Dublin, Ireland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    70% Call Center Services
    30% Other
    View Profile Visit Website
  14. Product2Market Logotype

    Product2Market

    Undisclosed
    Undisclosed
    50 - 249
    Dublin, Ireland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    70% Call Center Services
    30% Other
    View Profile Visit Website
  15. Marketo, an Adobe Company Logotype

    Marketo, an Adobe Company

    Undisclosed
    Undisclosed
    1,000 - 9,999
    San Mateo, CA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    40% Call Center Services
    60% Other
    View Profile Visit Website
  16. Zevas Communications Logotype

    Zevas Communications

    Undisclosed
    Undisclosed
    250 - 999
    Cork, Ireland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    40% Call Center Services
    60% Other
    View Profile Visit Website

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Specialties

Outbound Inbound Appointment Setting Order Processing Telemarketing Answering Services Lead Generation Sales Outsourcing Third Party Verification Virtual Receptionist

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