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Top Call Center Services & Voice Services in Helsinki

Ratings Updated: April 26, 2026
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0 Leaders 9 Contenders

9 Companies

Country: Finland
City: Helsinki

List of the Top Helsinki Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Helsinki, Finland

    Services provided

    35% Call Center Services
    55% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

    See all 26 projects

    Reviews mention Unique expertise

    Clients have consistently praised Simply Contact for their unique expertise in delivering tailored customer support solutions across various industries. One client noted their exceptional ability to provide specialized support for educational platforms, while another highlighted their customized approach to address specific challenges. Overall, the sentiment reflects a strong appreciation for Simply Contact's industry knowledge and adaptability, with clients reporting significant improvements in customer satisfaction and operational efficiency.
    • Inbound Customer Support Services for EdTech Company
      5.0 Apr 5, 2024

      The expertise in providing specialized support for different industries, including educational platforms and proactive customer interaction management across different channels was exceptional and truly set them apart.

      Read Full Review
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    12 of 15 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Staffing for Government Helpline

    5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
    Read 15 Reviews

    Industry Experience

    Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.

    Read All Reviews

    Select Industry to see insights

    Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

    View projects from:

    Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)
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    tracking image
    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Helsinki, Finland

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects

    Reviews mention Puts the customer first

    Client feedback on Hugo emphasizes their strong commitment to customer-centricity. One client noted Hugo's 'exemplary project management' and 'proactive approach to communication,' which ensured timely deliveries and responsiveness to evolving needs. Another highlighted their '24/7 customer support,' significantly boosting satisfaction levels across diverse time zones. Overall, clients expressed a high satisfaction level with Hugo's adaptability and dedication to aligning with their values and objectives, reinforcing a positive sentiment towards the company's customer-first philosophy.
    • Digital Marketing, SMM & SEO for Software Solutions Company
      5.0 Dec 8, 2023

      Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.

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    • Customer Service Outsourcing for Gaming Company
      5.0 Aug 22, 2023

      I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.

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    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

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    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
    Read All Reviews

    View projects from:

    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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    Valoris Center Logotype

    Valoris Center

    4.9 14 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Helsinki, Finland

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    15% CRM Consulting and SI

    Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

    See all 14 projects

    Reviews mention Well-organized projects

    Clients have consistently praised Valoris Center for their well-organized project management. One client highlighted the effective communication and timely responses, noting that the service level exceeded 85% and customer satisfaction surpassed 90%. The presence of a dedicated Service Delivery Manager and team leader was also recognized as a significant advantage, ensuring smooth operations and quick adaptation to changes. Overall, feedback reflects a strong sentiment towards Valoris Center's organized approach and reliable partnership.
    • Customer Service for Financial Brand
      5.0 Jan 27, 2022

      We have formal monthly meetings as well as spontaneous calls whenever is necessary. We consider communication a strong point in our partnership. They always react fast and have a solid IT team, which for us is an advantage in an everchanging environment.

      Read Full Review
    Read All Reviews

    Industry Experience

    Valoris Center has demonstrated expertise across various industries, notably in financial services, retail, eCommerce, automotive, and business services. Clients commend their proactive customer service, flexible approach, and commitment to customer satisfaction. Positive sentiments highlight high performance metrics, such as SLA achievement and customer satisfaction scores. The provider's ability to enhance customer engagement and adapt to industry-specific needs positions them as a strong partner, particularly for organizations in finance, retail, and customer-centric sectors.

    Read All Reviews

    Select Industry to see insights

    Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industries

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Valoris Center's competitive pricing and strong value for money. Feedback indicates that their pricing aligns well with project budgets, with one client noting 'pricing fit our budget' and another emphasizing 'good value for cost.' Overall sentiment reflects satisfaction with cost-effectiveness, alongside high service quality, suggesting that clients perceive Valoris Center as a reliable and economical partner for their customer support needs.
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    More responsive than most other service providers

    Valoris Center is very responsive

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    Significo Logotype

    Significo

    5.0 6 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    50 - 249
    Serves Helsinki, Finland

    Services provided

    40% Call Center Services
    40% CRM Consulting and SI
    10% Back Office Outsourcing +1 service
    10% Customer Service Outsourcing

    Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

    See all 6 projects

    Reviews mention Timely

    The feedback regarding Significo's timeliness is overwhelmingly positive. Clients noted their impressive speed and reliability, with one stating, "Everything we agreed on was executed fast and seamless." Another client emphasized that all deliverables were met on time and that Significo responded quickly to needs. Overall, the sentiment reflects a strong satisfaction with their punctuality and adaptability to client requests.
    • Call Center Services for Automotive Services Company
      5.0 Jun 26, 2025

      Describe their project management. Did they deliver items on time? How did they respond to your needs? Yes, everything was delivered on time and respond quickly. What did you find most impressive or unique about this company? They were very receptive and consistent with their communication.

      Read Full Review
    Read All Reviews
    3 of 3 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Automotive Services Company

    5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
    Read 3 Reviews

    Industry Experience

    Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.

    Read All Reviews

    Select Industry to see insights

    Automotive Energy & natural resources

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
    Read All Reviews
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  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Helsinki, Finland

    Services provided

    23% Call Center Services
    33% Customer Service Outsourcing
    15% Sales Outsourcing +17 services
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    Helsinki, Finland

    Palkkatilanportti 1, 00240 Helsinki
    Helsinki, Finland 00240

    101 - 150

    +35 82 07 18 97 59

    See All Locations (52)
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  • Suoramarkkinointi Mega Oy Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Helsinki, Finland

    Services provided

    65% Call Center Services
    35% Sales Outsourcing

    Suoramarkkinointi Mega Oy is a midsize telephone answering service. They provide Call Center Services and Sales Outsourcing and were launched in 1986.

    Read more
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  • LiveRing Oy Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Helsinki, Finland

    Services provided

    100% Sales Outsourcing

    Sales Outsourcing company LiveRing Oy was established in 2014. The team offers Sales Outsourcing.

    Read more
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  • Nordic Sales Crew Oy Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Helsinki, Finland

    Services provided

    100% Sales Outsourcing

    Nordic Sales Crew Oy is a Sales Outsourcing company in Helsinki, Finland. Their services include Sales Outsourcing.

    Read more
    View Profile
  • Dynava Oy Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Helsinki, Finland

    Services provided

    50% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing

    Phone answering service Dynava Oy was founded in 1978. The team specializes in Call Center Services and Back Office Outsourcing and is headquartered in Helsinki, Finland.

    Read more
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  • VPS GROUP Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Helsinki, Finland

    Services provided

    20% Call Center Services
    20% HR Outsourcing
    20% Recruiting +2 services
    20% Staffing
    20% Warehousing & Distribution

    VPS GROUP is an answering service company. Their midsize team of employees is headquartered in Helsinki, Finland. Their team provides Call Center Services and Warehousing & Distribution.

    Read more
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  • STEVN Technologies AB Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Espoo, Finland

    Services provided

    100% Sales Outsourcing

    Launched in 2017, STEVN Technologies AB is a small Espoo, Finland-based Sales Outsourcing company. Their services include Sales Outsourcing.

    Read more
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  • FHE Oy Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Vantaa, Finland

    Services provided

    20% Advertising
    20% Business Consulting
    20% Sales Outsourcing +2 services
    20% Search Engine Optimization
    20% Social Media Marketing

    Advertising company FHE Oy specializes in Advertising and Business Consulting. They are located in Vantaa, Finland.

    Read more
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  • HUONE Meeting and Event Venues Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Helsinki, Finland

    Services provided

    20% Call Center Services
    40% Event Management
    40% Event Marketing

    HUONE Meeting and Event Venues, an Event Marketing company, is based in Helsinki, Finland. Founded in 2012, the team provides Event Marketing and Event Management.

    Read more
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List of the Top Helsinki Call Center Companies & Voice Services

  1. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    Helsinki, Finland

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    23% Call Center Services
    15% Sales Outsourcing
    62% Other
    View Profile Visit Website
  2. Suoramarkkinointi Mega Oy Logotype

    Suoramarkkinointi Mega Oy

    $1,000+
    < $25 / hr
    50 - 249
    Helsinki, Finland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    65% Call Center Services
    35% Sales Outsourcing
    View Profile Visit Website
  3. LiveRing Oy Logotype

    LiveRing Oy

    Undisclosed
    Undisclosed
    2 - 9
    Helsinki, Finland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Sales Outsourcing
    View Profile Visit Website
  4. Nordic Sales Crew Oy Logotype

    Nordic Sales Crew Oy

    Undisclosed
    Undisclosed
    50 - 249
    Helsinki, Finland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Sales Outsourcing
    View Profile Visit Website
  5. Dynava Oy Logotype

    Dynava Oy

    Undisclosed
    Undisclosed
    50 - 249
    Helsinki, Finland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website
  6. VPS GROUP Logotype

    VPS GROUP

    Undisclosed
    Undisclosed
    250 - 999
    Helsinki, Finland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website
  7. STEVN Technologies AB Logotype

    STEVN Technologies AB

    Undisclosed
    Undisclosed
    Freelancer
    Espoo, Finland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Sales Outsourcing
    View Profile Visit Website
  8. FHE Oy Logotype

    FHE Oy

    $1,000+
    < $25 / hr
    10 - 49
    Vantaa, Finland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  9. HUONE Meeting and Event Venues Logotype

    HUONE Meeting and Event Venues

    Undisclosed
    Undisclosed
    10 - 49
    Helsinki, Finland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website

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