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Top Call Center Services & Voice Services in Helsinki

Ratings Updated: March 16, 2026
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0 Leaders 9 Contenders

9 Companies

Country: Finland
City: Helsinki

List of the Top Helsinki Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Helsinki, Finland

    Services provided

    30% Call Center Services
    60% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

    See all 26 projects

    Reviews mention Communicative

    Clients have consistently praised Simply Contact for their exceptional communication skills and responsiveness. For instance, one client noted their 'outstanding' project management, highlighting that they always delivered on time and adapted quickly to needs. Another client emphasized the 'great communication' and 'flexibility' of the team, stating they were 'great communicators' who moved quickly. Overall, the sentiment reflects a high level of satisfaction regarding communication, with clients appreciating the clarity and proactivity in their interactions.
    • Inbound Customer Support Services for EdTech Company
      5.0 Apr 5, 2024

      Simply Contact's project management was outstanding. They always delivered on time and were very responsive to our needs, quickly adapting their strategies to fit our requirements. Their communication was clear, ensuring we were always up-to-date.

      Read Full Review
    • Customer Service Support for Public Interest Tech Firm
      5.0 Jan 19, 2024

      They were great communicators and adaptive to our needs. They also moved quickly. Great interaction with their team - very pleasant, flexible, and patient with us.

      Read Full Review
    • Customer Support Services for Email Deliverability Platform
      5.0 Nov 28, 2023

      Simply Contact was great at managing the project. They met all the deadlines and kept us updated regularly. They were always ready to respond to our needs and kept the communication clear and effective.

      Read Full Review
    • Call Center Services for Wheelchair Rental System
      4.5 May 1, 2023

      The collaboration between our teams is seamless and highly effective. Simply Contact's transparent work process allows us to monitor performance closely, and their proactive communication ensures a smooth workflow throughout the project.

      Read Full Review
    • Call Center Services for Travel Tech Company
      5.0 Feb 5, 2021

      During our 4 years’ cooperation, Simply Contact proved to be an excellent partner that helped us to meet our business goals. The key to project success is definitely the established workflows they have in place. We also value their transparency in communication.

      Read Full Review
    Read All Reviews
    12 of 15 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Staffing for Government Helpline

    5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
    Read 15 Reviews

    Industry Experience

    Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.

    Read All Reviews

    Select Industry to see insights

    Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

    View projects from:

    Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)
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    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Helsinki, Finland

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects

    Reviews mention Timely

    Overall, client feedback regarding Hugo's timeliness is overwhelmingly positive. Clients consistently noted that Hugo delivered projects on time, contributing to their operational efficiency. One client highlighted that Hugo's team demonstrated a strong commitment to deadlines, while another stated they were able to scale operations and enhance support with timely responses. Additionally, a client emphasized the seamless adjustment to their needs, ensuring prompt deliveries without hassle. This dedication to timely execution has been a significant factor in establishing Hugo as a reliable partner.
    • BPO & Customer Service Support for Financial Services Co
      4.5 Jun 27, 2024

      Weekly reviews were efficient and effective, making Hugo an invaluable partner in simplifying operations and enhancing our capabilities. Their approach ensured that all tasks were completed on time, meeting our expectations consistently.

      Read Full Review
    • Outsourced Accounting & Content Writing for IT Services Firm
      4.5 Sep 11, 2023

      Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.

      Read Full Review
    • Digital Strategy for Environmental Solutions Platform
      5.0 Aug 29, 2023

      We had an onboarding session that lasted 1 week and then ongoing meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow, ensuring that all steps were completed on schedule.

      Read Full Review
    • Accounting Services for Marketing & Venture Capital Firm
      5.0 Aug 24, 2023

      Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.

      Read Full Review
    • Content Mktg & Call Center Services for Cashback Gaming Co
      5.0 Aug 23, 2023

      Timely Delivery: Hugo consistently meets deadlines, driving project efficiency and creating capacity. Their proactive approach continuously improves workflows for optimal results, ensuring that all aspects of the project are completed on time.

      Read Full Review
    Read All Reviews
    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back Office Outsourcing for E-Commerce Co

    5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
    Read 3 Reviews

    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

    Read All Reviews

    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    View projects from:

    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
    View Profile Visit Website
    Valoris Center Logotype

    Valoris Center

    4.9 13 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Helsinki, Finland

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    15% CRM Consulting and SI

    Valoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.

    See all 13 projects
    6 of 8 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Retail Company

    4.5 — Valoris Center provides call center services for a retail company. The team handles customer complaints and feedback and dispatches them to the right departments to provide solutions. Read more
    Read 8 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently commend Valoris Center for their competitive pricing and excellent value for money. Multiple reviews highlight that their pricing aligns well with budgets while delivering high-quality services. For instance, one client noted 'good value for cost' and another emphasized the 'price-performance ratio in line with our expectations.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, making Valoris a reliable partner for various business needs.
    Read All Reviews

    More responsive than most other service providers

    Valoris Center is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Romania (8) Austria (1) Croatia (1) Russia (1)
    View Profile Visit Website
    Significo Logotype

    Significo

    5.0 6 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    50 - 249
    Serves Helsinki, Finland

    Services provided

    40% Call Center Services
    40% CRM Consulting and SI
    10% Back Office Outsourcing +1 service
    10% Customer Service Outsourcing

    Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

    See all 6 projects

    Reviews mention Receptive

    Client feedback highlights Significo's strong receptiveness, noting their quick and consistent communication throughout the project. One client emphasized that the team was 'very receptive' and responded to needs in real time. Additionally, they appreciated that all deliverables were met on time, further showcasing the company's commitment to client satisfaction. Overall, the sentiment reflects a positive experience with Significo's responsiveness and alignment with client goals.
    • Call Center Services for Automotive Services Company
      5.0 Jun 26, 2025

      They were very receptive and consistent with their communication. If there are, they respond in real time and quick.

      Read Full Review
    Read All Reviews
    3 of 3 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Automotive Services Company

    5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
    Read 3 Reviews

    Industry Experience

    Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.

    Read All Reviews

    Select Industry to see insights

    Automotive Energy & natural resources

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
    Read All Reviews
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  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Helsinki, Finland

    Services provided

    23% Call Center Services
    33% Customer Service Outsourcing
    15% Sales Outsourcing +17 services
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more
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  • Suoramarkkinointi Mega Oy Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Helsinki, Finland

    Services provided

    65% Call Center Services
    35% Sales Outsourcing

    Suoramarkkinointi Mega Oy is a midsize telephone answering service. They provide Call Center Services and Sales Outsourcing and were launched in 1986.

    Read more
    View Profile
  • LiveRing Oy Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Helsinki, Finland

    Services provided

    100% Sales Outsourcing

    Sales Outsourcing company LiveRing Oy was established in 2014. The team offers Sales Outsourcing.

    Read more
    View Profile

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  • Nordic Sales Crew Oy Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Helsinki, Finland

    Services provided

    100% Sales Outsourcing

    Nordic Sales Crew Oy is a Sales Outsourcing company in Helsinki, Finland. Their services include Sales Outsourcing.

    Read more
    View Profile
  • Dynava Oy Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Helsinki, Finland

    Services provided

    50% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing

    Phone answering service Dynava Oy was founded in 1978. The team specializes in Call Center Services and Back Office Outsourcing and is headquartered in Helsinki, Finland.

    Read more
    View Profile
  • VPS GROUP Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Helsinki, Finland

    Services provided

    20% Call Center Services
    20% HR Outsourcing
    20% Recruiting +2 services
    20% Staffing
    20% Warehousing & Distribution

    VPS GROUP is an answering service company. Their midsize team of employees is headquartered in Helsinki, Finland. Their team provides Call Center Services and Warehousing & Distribution.

    Read more
    View Profile
  • STEVN Technologies AB Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Espoo, Finland

    Services provided

    100% Sales Outsourcing

    Launched in 2017, STEVN Technologies AB is a small Espoo, Finland-based Sales Outsourcing company. Their services include Sales Outsourcing.

    Read more
    View Profile
  • FHE Oy Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Vantaa, Finland

    Services provided

    20% Advertising
    20% Business Consulting
    20% Sales Outsourcing +2 services
    20% Search Engine Optimization
    20% Social Media Marketing

    Advertising company FHE Oy specializes in Advertising and Business Consulting. They are located in Vantaa, Finland.

    Read more
    View Profile
  • HUONE Meeting and Event Venues Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Helsinki, Finland

    Services provided

    20% Call Center Services
    40% Event Management
    40% Event Marketing

    HUONE Meeting and Event Venues, an Event Marketing company, is based in Helsinki, Finland. Founded in 2012, the team provides Event Marketing and Event Management.

    Read more
    View Profile

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List of the Top Helsinki Call Center Companies & Voice Services

  1. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    Helsinki, Finland

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    23% Call Center Services
    15% Sales Outsourcing
    62% Other
    View Profile Visit Website
  2. Suoramarkkinointi Mega Oy Logotype

    Suoramarkkinointi Mega Oy

    $1,000+
    < $25 / hr
    50 - 249
    Helsinki, Finland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    65% Call Center Services
    35% Sales Outsourcing
    View Profile Visit Website
  3. LiveRing Oy Logotype

    LiveRing Oy

    Undisclosed
    Undisclosed
    2 - 9
    Helsinki, Finland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Sales Outsourcing
    View Profile Visit Website
  4. Nordic Sales Crew Oy Logotype

    Nordic Sales Crew Oy

    Undisclosed
    Undisclosed
    50 - 249
    Helsinki, Finland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Sales Outsourcing
    View Profile Visit Website
  5. Dynava Oy Logotype

    Dynava Oy

    Undisclosed
    Undisclosed
    50 - 249
    Helsinki, Finland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website
  6. VPS GROUP Logotype

    VPS GROUP

    Undisclosed
    Undisclosed
    250 - 999
    Helsinki, Finland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website
  7. STEVN Technologies AB Logotype

    STEVN Technologies AB

    Undisclosed
    Undisclosed
    Freelancer
    Espoo, Finland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Sales Outsourcing
    View Profile Visit Website
  8. FHE Oy Logotype

    FHE Oy

    $1,000+
    < $25 / hr
    10 - 49
    Vantaa, Finland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  9. HUONE Meeting and Event Venues Logotype

    HUONE Meeting and Event Venues

    Undisclosed
    Undisclosed
    10 - 49
    Helsinki, Finland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website

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