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Top Call Center Services & Voice Services in Helsinki

Ratings Updated: February 13, 2026
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0 Leaders 9 Contenders

9 Companies

Country: Finland
City: Helsinki

List of the Top Helsinki Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Helsinki, Finland

    Services provided

    30% Call Center Services
    60% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

    See all 26 projects

    Reviews mention Efficient

    The sentiment regarding efficiency in Simply Contact's services is overwhelmingly positive. Clients consistently highlight their rapid onboarding process and responsiveness, with one noting a 30% decrease in customer response times and a 25% boost in overall efficiency. Feedback emphasizes their professional project management and the seamless integration of their team into existing operations, which has led to notable improvements in customer satisfaction and support cost reductions.
    • Back Office & Customer Service for App Optimization Agency
      5.0 Feb 23, 2024

      Simply Contact did an excellent job managing the project. They always finished work on time and quickly responded whenever we needed them. They trained their team fast and got the project up and running without any drop in quality. This made things go smoothly for both our customers and our team.

      Read Full Review
    • Customer Service Outsourcing for Authentication Solutions Co
      5.0 Oct 18, 2023

      Simply Contact showcased outstanding project management throughout our collaboration. Every phase, from initiation to execution, was handled with utmost precision and efficiency. Their responsiveness and adaptability were commendable; they were quick to tailor their approaches to meet our specific needs and challenges.

      Read Full Review
    • Call Center Services for Social Media Monitoring Tool
      5.0 May 9, 2023

      Simply Contact's project management was excellent. They are highly responsive to our needs and feedback. I'd say their team is professional, efficient, and flexible, and they work closely with us to ensure that our goals and objectives are met.

      Read Full Review
    • Call Center Services for Wheelchair Rental System
      4.5 May 1, 2023

      Simply Contact's team efficiently handles customer inquiries and support requests in multiple languages, resulting in improved customer satisfaction and loyalty. Their 24/7 availability ensures that our users receive timely assistance, contributing to the ongoing success of WheelShare.

      Read Full Review
    • Customer Support for Music Distribution Company
      5.0 Apr 26, 2023

      They are attentive to our requirements and are quick to implement any necessary changes. Their team is not only professional and efficient but also proactive in addressing potential issues.

      Read Full Review
    Read All Reviews
    12 of 15 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Staffing for Government Helpline

    5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
    Read 15 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

    What Clients Have Said

    Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
    Read All Reviews

    View projects from:

    Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)
    View Profile Visit Website
    tracking image
    SupportYourApp Logotype

    SupportYourApp

    4.9 76 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Helsinki, Finland

    Services provided

    25% Call Center Services
    55% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    5% Data Annotation Services

    SupportYourApp is a professional Contact Center Services provider specializing in comprehensive Customer Support Services, including 24/7 Inbound and Outbound Call Center operations. Across various reviews, their commitment to flexibility, scalability, and high-quality service delivery is consistently praised. Approximately 90% of reviewers highlight their proactive communication and value for cost, underscoring their adeptness in managing diverse telephonic support needs efficiently.

    See all 76 projects
    29 of 32 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Technical Support for Analytics Platform

    5.0 — SupportYourApp provides ongoing L2 and L3 phone and email technical support for an analytics platform. Read more
    Read 32 Reviews

    Industry Experience

    SupportYourApp has demonstrated strong expertise across various industries, including IT Services, Non-Profit, Fitness, Education, Financial Services, and Gaming. Clients consistently highlight their responsive customer support, proactive problem-solving, and ability to improve customer satisfaction metrics. In IT Services, they excel in delivering technical support, while in Non-Profit and Fitness, they effectively enhance user engagement. Their adaptability in Education and Financial Services showcases their commitment to meeting diverse client needs, making them a suitable partner for organizations seeking reliable, scalable support solutions.

    Read All Reviews

    Select Industry to see insights

    Non-profit Information technology Consumer Products eCommerce Retail HVAC Healthcare Telecommunications Arts, entertainment & music Research Advertising & marketing Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness

    More responsive than most other service providers

    SupportYourApp is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (24) Ukraine (7) Israel (6) England (4) Netherlands (3) Sweden (2) Denmark (2) Czech Republic (2) Germany (2) Italy (1) Luxembourg (1) Malta (1) Greece (1) Norway (1) Russia (1) Austria (1) Switzerland (1) Ireland (1) Costa Rica (1) Bahamas (1)
    View Profile Visit Website
    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Helsinki, Finland

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects

    Reviews mention Well-executed projects

    Hugo has received overwhelmingly positive feedback regarding their execution of projects. Clients highlighted their commitment to on-time deliveries and exceptional customer support, noting how Hugo's responsiveness and adaptability significantly improved satisfaction levels. One client praised their multilingual support and the development of a comprehensive FAQ page, which enhanced customer relationships. Overall, clients emphasized Hugo's seamless integration with their company culture, professionalism, and ability to exceed expectations, making them a reliable partner for project success.
    • Customer Service Outsourcing for Gaming Company
      5.0 Aug 22, 2023

      I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles.

      Read Full Review
    • Multilingual Customer Support for Beverage Company
      5.0 Aug 22, 2023

      Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.

      Read Full Review
    Read All Reviews
    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back Office Outsourcing for E-Commerce Co

    5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
    Read 3 Reviews

    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

    Read All Reviews

    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    View projects from:

    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
    View Profile Visit Website
    Valoris Center Logotype

    Valoris Center

    4.9 13 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Helsinki, Finland

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    15% CRM Consulting and SI

    Valoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.

    See all 13 projects

    Reviews mention Customized support

    Clients express a highly positive sentiment regarding Valoris Center's customized support, highlighting their willingness to tailor solutions to specific needs. One client noted the team's prior experience and professionalism, emphasizing that Valoris effectively integrated their customer survey data into a customized CRM platform. Regular communication was also praised, with daily discussions facilitating real-time problem-solving. Overall, clients view Valoris Center as a reliable and adaptable partner, contributing significantly to improved customer satisfaction and lead quality.
    • BPO for Automobile Importer And Distribution Company
      5.0 Jan 13, 2023

      We have daily catch-up discussions on specific situations that appear, and we appreciate that we can solve them together on the spot and get feedback in real-time on survey forms. Their previous experience and knowledge, the professional team, and their willingness to customize the solution for us. When we started the project, we shifted significantly in the operational area, but we worked on calibrating and building our partnership.

      Read Full Review
    Read All Reviews
    1 of 2 reviews are 5 stars
    1 new review for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent client reviews of Valoris Center highlight their exceptional customer service and proactive project management. Clients noted impressive metrics, such as a 95% SLA achievement and a 92% customer satisfaction rate. Feedback emphasizes their alignment with client values, flexibility in understanding business needs, and consistent delivery on time. However, suggestions for improvement include enhancing ticket distribution processes and offering more consultancy on digital solutions. Overall, sentiment remains highly positive, establishing Valoris as a trusted partner.
    Read 2 Recent Reviews

    More responsive than most other service providers

    Valoris Center is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Romania (8) Austria (1) Croatia (1) Russia (1)
    View Profile Visit Website
  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Helsinki, Finland

    Services provided

    23% Call Center Services
    33% Customer Service Outsourcing
    15% Sales Outsourcing +17 services
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    Helsinki, Finland

    Palkkatilanportti 1, 00240 Helsinki
    Helsinki, Finland 00240

    101 - 150

    +35 82 07 18 97 59

    See All Locations (47)
    View Profile
  • Suoramarkkinointi Mega Oy Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Helsinki, Finland

    Services provided

    65% Call Center Services
    35% Sales Outsourcing

    Suoramarkkinointi Mega Oy is a midsize telephone answering service. They provide Call Center Services and Sales Outsourcing and were launched in 1986.

    Read more
    View Profile

  • Featured

    What are Featured Providers?

    Significo Logotype

    Significo

    5.0 6 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    50 - 249
    Serves Helsinki, Finland

    Services provided

    40% Call Center Services
    40% CRM Consulting and SI
    10% Back Office Outsourcing +1 service
    10% Customer Service Outsourcing

    Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

    See all 6 projects

    Reviews mention Unique expertise

    Clients consistently highlight Significo's unique expertise and dedication to service. The Director of INA d.d. praised their 'passion, expertise, and people who will do everything for the client,' noting their seamless execution and adaptability. Similarly, a board member from Grand Auto d.o.o. emphasized their ability to identify future needs, stating they are 'truly masters of their craft.' Overall, the sentiment reflects strong satisfaction with Significo's specialized knowledge and commitment to client success.
    • Customer Support Services for Oil & Gas Company
      5.0 Feb 15, 2024

      The most impressive thing about this company is their passion, expertise and people who will do everything for the client. They treat our customers like their own, which is the most important thing for an outsourced contact centre. Significo delivered everything that was in line with our expectations.

      Read Full Review
    • Customer Support Services for Car Dealer
      5.0 Dec 6, 2023

      Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. The most impressive things about them are their passion, expertise, and people who will do everything for the client and show you what you need in the future if you are not yet aware of it.

      Read Full Review
    Read All Reviews
    3 of 3 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Automotive Services Company

    5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
    Read 3 Reviews

    Industry Experience

    Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.

    Read All Reviews

    Select Industry to see insights

    Automotive Energy & natural resources

    Dassendorf, Germany

    Dorfstrasse 222
    Dassendorf, Germany 21521

    50 - 75

    See All Locations (2)
    View Profile Visit Website
  • LiveRing Oy Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Helsinki, Finland

    Services provided

    100% Sales Outsourcing

    Sales Outsourcing company LiveRing Oy was established in 2014. The team offers Sales Outsourcing.

    Read more
    View Profile

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  • Nordic Sales Crew Oy Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Helsinki, Finland

    Services provided

    100% Sales Outsourcing

    Nordic Sales Crew Oy is a Sales Outsourcing company in Helsinki, Finland. Their services include Sales Outsourcing.

    Read more
    View Profile
  • Dynava Oy Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Helsinki, Finland

    Services provided

    50% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing

    Phone answering service Dynava Oy was founded in 1978. The team specializes in Call Center Services and Back Office Outsourcing and is headquartered in Helsinki, Finland.

    Read more
    View Profile
  • VPS GROUP Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Helsinki, Finland

    Services provided

    20% Call Center Services
    20% HR Outsourcing
    20% Recruiting +2 services
    20% Staffing
    20% Warehousing & Distribution

    VPS GROUP is an answering service company. Their midsize team of employees is headquartered in Helsinki, Finland. Their team provides Call Center Services and Warehousing & Distribution.

    Read more
    View Profile
  • STEVN Technologies AB Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Espoo, Finland

    Services provided

    100% Sales Outsourcing

    Launched in 2017, STEVN Technologies AB is a small Espoo, Finland-based Sales Outsourcing company. Their services include Sales Outsourcing.

    Read more
    View Profile
  • FHE Oy Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Vantaa, Finland

    Services provided

    20% Advertising
    20% Business Consulting
    20% Sales Outsourcing +2 services
    20% Search Engine Optimization
    20% Social Media Marketing

    Advertising company FHE Oy specializes in Advertising and Business Consulting. They are located in Vantaa, Finland.

    Read more
    View Profile
  • HUONE Meeting and Event Venues Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Helsinki, Finland

    Services provided

    20% Call Center Services
    40% Event Management
    40% Event Marketing

    HUONE Meeting and Event Venues, an Event Marketing company, is based in Helsinki, Finland. Founded in 2012, the team provides Event Marketing and Event Management.

    Read more
    View Profile

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List of the Top Helsinki Call Center Companies & Voice Services

  1. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    Paris, France

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    23% Call Center Services
    15% Sales Outsourcing
    62% Other
    View Profile Visit Website
  2. Suoramarkkinointi Mega Oy Logotype

    Suoramarkkinointi Mega Oy

    $1,000+
    < $25 / hr
    50 - 249
    Helsinki, Finland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    65% Call Center Services
    35% Sales Outsourcing
    View Profile Visit Website
  3. LiveRing Oy Logotype

    LiveRing Oy

    Undisclosed
    Undisclosed
    2 - 9
    Helsinki, Finland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Sales Outsourcing
    View Profile Visit Website
  4. Nordic Sales Crew Oy Logotype

    Nordic Sales Crew Oy

    Undisclosed
    Undisclosed
    50 - 249
    Helsinki, Finland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Sales Outsourcing
    View Profile Visit Website
  5. Dynava Oy Logotype

    Dynava Oy

    Undisclosed
    Undisclosed
    50 - 249
    Helsinki, Finland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website
  6. VPS GROUP Logotype

    VPS GROUP

    Undisclosed
    Undisclosed
    250 - 999
    Helsinki, Finland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website
  7. STEVN Technologies AB Logotype

    STEVN Technologies AB

    Undisclosed
    Undisclosed
    Freelancer
    Espoo, Finland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Sales Outsourcing
    View Profile Visit Website
  8. FHE Oy Logotype

    FHE Oy

    $1,000+
    < $25 / hr
    10 - 49
    Vantaa, Finland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  9. HUONE Meeting and Event Venues Logotype

    HUONE Meeting and Event Venues

    Undisclosed
    Undisclosed
    10 - 49
    Helsinki, Finland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website

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