Top Call Center Services & Voice Services in Helsinki

Ratings Updated: December 31, 2025

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0 Leaders 9 Contenders

9 Companies

Country: Finland

City: Helsinki

List of the Top Helsinki Call Center Companies & Voice Services

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Featured

What are Featured Providers?

SupportYourApp

4.9 74 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Helsinki, Finland

Services provided

25% Call Center Services

55% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

5% Data Annotation Services

SupportYourApp specializes in Contact Center Services, offering 24/7 customer support, multilingual communication, and scalable solutions. Reviewers consistently highlight their flexibility, professional communication, and ability to meet clients’ operational needs. Approximately 90% of reviews praise their responsiveness and dedication, with many emphasizing their effective project management and commitment to improving customer care services.

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10 of 11 reviews are 5 stars

2 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 11 times in the past 6 months
Recent reviews of SupportYourApp reflect a strong overall sentiment, highlighting their exceptional customer service and responsiveness. Clients commend the team for effective communication and seamless integration into existing operations. Specific feedback includes high customer satisfaction scores, quick issue resolution, and proactive support. Notably, one client praised their agent's dedication, leading to a personal visit. Areas for improvement mentioned were minimal, focusing mainly on enhanced metrics reporting and team expansion as needed.
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29 of 32 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for Elderly Check-In Company
4.5 — SupportYourApp provides daily customer support for an elderly check-in company. A dedicated agent assists the client's users and their families with empathy and professionalism, ensuring smooth Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) Less than $10,000 (5) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
The feedback on SupportYourApp's pricing and value for money is overwhelmingly positive, with multiple clients highlighting that their pricing fits within budget constraints while delivering excellent service quality. For instance, one client noted that the 'good value for cost' was a key reason for their choice, while another emphasized the 'high quality support' provided at a lower price compared to competitors. Overall, clients express satisfaction with the cost-effectiveness and the quality of service received.
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View projects from:

United States (22) Ukraine (7) Israel (6) England (4) Netherlands (3) Sweden (2) Denmark (2) Czech Republic (2) Germany (2) Italy (1) Luxembourg (1) Malta (1) Greece (1) Norway (1) Russia (1) Austria (1) Switzerland (1) Ireland (1) Costa Rica (1) Bahamas (1)

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Helsinki, Finland

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Puts the customer first
Client feedback on Hugo emphasizes their strong commitment to customer-centricity. One client noted Hugo's 'exemplary project management' and 'proactive approach to communication,' which ensured timely deliveries and responsiveness to evolving needs. Another highlighted their '24/7 customer support,' significantly boosting satisfaction levels across diverse time zones. Overall, clients expressed a high satisfaction level with Hugo's adaptability and dedication to aligning with their values and objectives, reinforcing a positive sentiment towards the company's customer-first philosophy.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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Valoris Center

4.9 13 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Helsinki, Finland

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.

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Reviews mention Innovative
Clients have consistently highlighted Valoris Center's innovative approach, particularly in project management, where they introduced creative ideas that enhanced service delivery. One client noted their proactive strategy and professional handling of customer interactions, which significantly contributed to achieving an 80% contact rate. Overall sentiment reflects a strong appreciation for Valoris Center's ability to combine innovation with effective results, indicating they are well-suited for future collaborations.

Call Center & Sales Services for FinTech Platform Co

5.0 Nov 14, 2024

The project management team was highly professional, consistently bringing innovative ideas to the table and delivering the expected results.
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1 of 2 reviews are 5 stars

1 new review for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent feedback on Valoris Center highlights their strong performance in customer support and satisfaction. Clients from diverse sectors commend their proactive approach, high service standards, and alignment with business values. For instance, one client noted a 95% SLA achievement and a 92% customer satisfaction rate, while another appreciated their flexibility in adapting to business needs. Areas for improvement include enhancing digital solution offerings and refining ticket distribution processes. Overall, sentiment is highly positive, indicating Valoris Center as a reliable partner.
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6 of 8 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Retail Company
4.5 — Valoris Center provides call center services for a retail company. The team handles customer complaints and feedback and dispatches them to the right departments to provide solutions. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Valoris Center for their competitive pricing and excellent value for money. Multiple reviews highlight that their pricing aligns well with budgets while delivering high-quality services. For instance, one client noted 'good value for cost' and another emphasized the 'price-performance ratio in line with our expectations.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, making Valoris a reliable partner for various business needs.
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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Accra, Ghana

Services provided

23% Call Center Services

33% Customer Service Outsourcing

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Suoramarkkinointi Mega Oy

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Helsinki, Finland

Services provided

65% Call Center Services

35% Sales Outsourcing

Suoramarkkinointi Mega Oy is a midsize telephone answering service. They provide Call Center Services and Sales Outsourcing and were launched in 1986.
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Featured

What are Featured Providers?

Significo

5.0 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Helsinki, Finland

Services provided

40% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

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3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
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Industry Experience

Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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More responsive than most other service providers

Significo is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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LiveRing Oy

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Helsinki, Finland

Services provided

100% Sales Outsourcing

Sales Outsourcing company LiveRing Oy was established in 2014. The team offers Sales Outsourcing.
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Nordic Sales Crew Oy

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Helsinki, Finland

Services provided

100% Sales Outsourcing

Nordic Sales Crew Oy is a Sales Outsourcing company in Helsinki, Finland. Their services include Sales Outsourcing.
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Dynava Oy

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Helsinki, Finland

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

Phone answering service Dynava Oy was founded in 1978. The team specializes in Call Center Services and Back Office Outsourcing and is headquartered in Helsinki, Finland.
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VPS GROUP

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Helsinki, Finland

Services provided

20% Call Center Services

20% HR Outsourcing

20% Recruiting +2 services

20% Staffing

20% Warehousing & Distribution

VPS GROUP is an answering service company. Their midsize team of employees is headquartered in Helsinki, Finland. Their team provides Call Center Services and Warehousing & Distribution.
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STEVN Technologies AB

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Espoo, Finland

Services provided

100% Sales Outsourcing

Launched in 2017, STEVN Technologies AB is a small Espoo, Finland-based Sales Outsourcing company. Their services include Sales Outsourcing.
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FHE Oy

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Vantaa, Finland

Services provided

20% Advertising

20% Business Consulting

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Social Media Marketing

Advertising company FHE Oy specializes in Advertising and Business Consulting. They are located in Vantaa, Finland.
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HUONE Meeting and Event Venues

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Helsinki, Finland

Services provided

20% Call Center Services

40% Event Management

40% Event Marketing

HUONE Meeting and Event Venues, an Event Marketing company, is based in Helsinki, Finland. Founded in 2012, the team provides Event Marketing and Event Management.
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Ability to Deliver considers three criteria:

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List of the Top Helsinki Call Center Companies & Voice Services

Webhelp

Undisclosed

Undisclosed

10,000+

Accra, Ghana

Ability to deliver

7.2/40.0

0/20 Reviews

0/10 Clients & Experience

7.2/10 Market Presence

Service focus

23% Call Center Services

15% Sales Outsourcing

62% Other

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Suoramarkkinointi Mega Oy

$1,000+

< $25 / hr

50 - 249

Helsinki, Finland

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

65% Call Center Services

35% Sales Outsourcing

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LiveRing Oy

Undisclosed

Undisclosed

2 - 9

Helsinki, Finland

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Sales Outsourcing

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Nordic Sales Crew Oy

Undisclosed

Undisclosed

50 - 249

Helsinki, Finland

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Sales Outsourcing

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Dynava Oy

Undisclosed

Undisclosed

50 - 249

Helsinki, Finland

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Call Center Services

50% Other

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VPS GROUP

Undisclosed

Undisclosed

250 - 999

Helsinki, Finland

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Call Center Services

80% Other

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STEVN Technologies AB

Undisclosed

Undisclosed

Freelancer

Espoo, Finland

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Sales Outsourcing

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FHE Oy

$1,000+

< $25 / hr

10 - 49

Vantaa, Finland

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Sales Outsourcing

80% Other

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HUONE Meeting and Event Venues

Undisclosed

Undisclosed

10 - 49

Helsinki, Finland

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Call Center Services

80% Other

View Profile Visit Website

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Top Call Center Services & Voice Services in Helsinki

List of the Top Helsinki Call Center Companies & Voice Services

Reviewed 11 times in the past 6 months

Customer Support for Elderly Check-In Company

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Puts the customer first

Digital Marketing, SMM & SEO for Software Solutions Company

Customer Service Outsourcing for Gaming Company

Back Office Outsourcing for E-Commerce Co

Industry Experience

Select Industry to see insights

Reviews mention Innovative

Call Center & Sales Services for FinTech Platform Co

Reviewed 2 times in the past 6 months

Call Center Services for Retail Company

Average Project Cost Breakdown

What Clients Have Said

Call Center Services for Automotive Services Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Significo is very responsive

Tell us what you need — we’ll match you with top agencies in minutes.

Why Trust Clutch

List of the Top Helsinki Call Center Companies & Voice Services

Latest Call Centers Articles

How to Build a Budget for Call Center Services [With Template]

Guide to Call Center Outsourcing

How To Hire a Call Center in 4 Steps

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Related Services

Specialties