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Top Call Center Services & Voice Services in Helsinki

Ratings Updated: April 5, 2026
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0 Leaders 9 Contenders

9 Companies

Country: Finland
City: Helsinki

List of the Top Helsinki Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Helsinki, Finland

    Services provided

    35% Call Center Services
    55% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

    See all 26 projects

    Reviews mention Proactive

    Clients consistently express a positive sentiment regarding Simply Contact's proactive approach. Feedback highlights their responsiveness and adaptability, with one client noting their "proactive communication" that ensures a smooth workflow. Another client praised their ability to suggest improvements and innovations, stating it was "truly impressive." Overall, Simply Contact is recognized for their commitment to delivering tailored solutions and maintaining high-quality service across various projects, leaving clients fully satisfied with their engagement.
    • Customer Service Outsourcing for Authentication Solutions Co
      5.0 Oct 18, 2023

      The collaboration with Simply Contact led to a significant improvement in our customer service metrics. Their proactive approach in suggesting improvements and innovations to enhance customer experience stood out. Simply Contact showcased outstanding project management throughout our collaboration.

      Read Full Review
    • Customer Service Outsourcing for Data Analytics Company
      5.0 Oct 16, 2023

      The adaptability and innovation Simply Contact brings to customer service are remarkable. Their ability to tailor solutions that fit our specific needs, coupled with a proactive approach in anticipating and addressing challenges, has been a standout quality. Simply Contact exhibited exemplary project management skills.

      Read Full Review
    • Call Center Services for Wheelchair Rental System
      4.5 May 1, 2023

      Simply Contact's transparent work process allows us to monitor performance closely, and their proactive communication ensures a smooth workflow throughout the project. The collaboration between our teams is seamless and highly effective. Simply Contact's dedication to quality and cost-efficiency is truly remarkable.

      Read Full Review
    • Customer Support for Music Distribution Company
      5.0 Apr 26, 2023

      They are attentive to our requirements and are quick to implement any necessary changes. Their team is not only professional and efficient but also proactive in addressing potential issues. Simply Contact's dedication to understanding our business and providing tailored solutions that cater to our unique needs has been invaluable.

      Read Full Review
    Read All Reviews
    12 of 15 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Staffing for Government Helpline

    5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
    Read 15 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

    What Clients Have Said

    Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
    Read All Reviews

    View projects from:

    Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)
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    tracking image
    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Helsinki, Finland

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects

    Reviews mention Detail-oriented

    Client feedback consistently highlights Hugo's meticulous attention to detail, particularly in developing a comprehensive knowledge base and a user-friendly FAQ section. One client noted their 'remarkable' work in creating informative resources that significantly eased customer inquiries. Another emphasized Hugo's commitment to quality, stating that their outputs reflected 'meticulous attention to detail.' Overall, the sentiment surrounding Hugo's detail-oriented approach is highly positive, indicating their effectiveness in enhancing project outcomes.
    • Multilingual Customer Support for Beverage Company
      5.0 Aug 22, 2023

      The icing on the cake was their phenomenal work in creating an FAQ page that became an invaluable resource for our customers. Their attention to detail and deep understanding of our products and services allowed them to curate a comprehensive and user-friendly FAQ section. It covered a wide range of topics, addressing common queries and concerns. This resource not only empowered our customers to find answers quickly but also significantly reduced the load on our support team, allowing them to focus on more complex issues.

      Read Full Review
    Read All Reviews

    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

    Read All Reviews

    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
    Read All Reviews

    View projects from:

    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
    View Profile Visit Website
    Valoris Center Logotype

    Valoris Center

    4.9 14 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Helsinki, Finland

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    15% CRM Consulting and SI

    Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

    See all 14 projects
    1 of 2 reviews are 5 stars
    2 new reviews for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    In the past six months, clients have praised Valoris Center for their proactive support and flexibility in addressing business needs. The head of CRM at PENNY Romania highlighted their impressive response rates and adaptability, while the Quality Manager at BRT SPA commended their punctuality and excellent team performance. Overall, the sentiment is highly positive, with clients appreciating the value for cost and alignment with company culture, though minor improvements in ticket distribution were suggested.
    Read 2 Recent Reviews

    Industry Experience

    Valoris Center has demonstrated expertise across various industries, notably in financial services, retail, eCommerce, automotive, and business services. Clients commend their proactive customer service, flexible approach, and commitment to customer satisfaction. Positive sentiments highlight high performance metrics, such as SLA achievement and customer satisfaction scores. The provider's ability to enhance customer engagement and adapt to industry-specific needs positions them as a strong partner, particularly for organizations in finance, retail, and customer-centric sectors.

    Read All Reviews

    Select Industry to see insights

    Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industries

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Valoris Center's competitive pricing and strong value for money. Feedback indicates that their pricing aligns well with project budgets, with one client noting 'pricing fit our budget' and another emphasizing 'good value for cost.' Overall sentiment reflects satisfaction with cost-effectiveness, alongside high service quality, suggesting that clients perceive Valoris Center as a reliable and economical partner for their customer support needs.
    Read All Reviews

    View projects from:

    Romania (8) Austria (1) Croatia (1) Italy (1) Russia (1)
    View Profile Visit Website
    Significo Logotype

    Significo

    5.0 6 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    50 - 249
    Serves Helsinki, Finland

    Services provided

    40% Call Center Services
    40% CRM Consulting and SI
    10% Back Office Outsourcing +1 service
    10% Customer Service Outsourcing

    Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

    See all 6 projects

    Reviews mention Receptive

    Client feedback highlights Significo's strong receptiveness, noting their quick and consistent communication throughout the project. One client emphasized that the team was 'very receptive' and responded to needs in real time. Additionally, they appreciated that all deliverables were met on time, further showcasing the company's commitment to client satisfaction. Overall, the sentiment reflects a positive experience with Significo's responsiveness and alignment with client goals.
    • Call Center Services for Automotive Services Company
      5.0 Jun 26, 2025

      They were very receptive and consistent with their communication. If there are, they respond in real time and quick.

      Read Full Review
    Read All Reviews
    3 of 3 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Automotive Services Company

    5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
    Read 3 Reviews

    Industry Experience

    Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.

    Read All Reviews

    Select Industry to see insights

    Automotive Energy & natural resources

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
    Read All Reviews
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  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Helsinki, Finland

    Services provided

    23% Call Center Services
    33% Customer Service Outsourcing
    15% Sales Outsourcing +17 services
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    Helsinki, Finland

    Palkkatilanportti 1, 00240 Helsinki
    Helsinki, Finland 00240

    101 - 150

    +35 82 07 18 97 59

    See All Locations (52)
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  • Suoramarkkinointi Mega Oy Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Helsinki, Finland

    Services provided

    65% Call Center Services
    35% Sales Outsourcing

    Suoramarkkinointi Mega Oy is a midsize telephone answering service. They provide Call Center Services and Sales Outsourcing and were launched in 1986.

    Read more
    View Profile
  • LiveRing Oy Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Helsinki, Finland

    Services provided

    100% Sales Outsourcing

    Sales Outsourcing company LiveRing Oy was established in 2014. The team offers Sales Outsourcing.

    Read more
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  • Nordic Sales Crew Oy Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Helsinki, Finland

    Services provided

    100% Sales Outsourcing

    Nordic Sales Crew Oy is a Sales Outsourcing company in Helsinki, Finland. Their services include Sales Outsourcing.

    Read more
    View Profile
  • Dynava Oy Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Helsinki, Finland

    Services provided

    50% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing

    Phone answering service Dynava Oy was founded in 1978. The team specializes in Call Center Services and Back Office Outsourcing and is headquartered in Helsinki, Finland.

    Read more
    View Profile
  • VPS GROUP Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Helsinki, Finland

    Services provided

    20% Call Center Services
    20% HR Outsourcing
    20% Recruiting +2 services
    20% Staffing
    20% Warehousing & Distribution

    VPS GROUP is an answering service company. Their midsize team of employees is headquartered in Helsinki, Finland. Their team provides Call Center Services and Warehousing & Distribution.

    Read more
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  • STEVN Technologies AB Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Espoo, Finland

    Services provided

    100% Sales Outsourcing

    Launched in 2017, STEVN Technologies AB is a small Espoo, Finland-based Sales Outsourcing company. Their services include Sales Outsourcing.

    Read more
    View Profile
  • FHE Oy Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Vantaa, Finland

    Services provided

    20% Advertising
    20% Business Consulting
    20% Sales Outsourcing +2 services
    20% Search Engine Optimization
    20% Social Media Marketing

    Advertising company FHE Oy specializes in Advertising and Business Consulting. They are located in Vantaa, Finland.

    Read more
    View Profile
  • HUONE Meeting and Event Venues Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Helsinki, Finland

    Services provided

    20% Call Center Services
    40% Event Management
    40% Event Marketing

    HUONE Meeting and Event Venues, an Event Marketing company, is based in Helsinki, Finland. Founded in 2012, the team provides Event Marketing and Event Management.

    Read more
    View Profile

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List of the Top Helsinki Call Center Companies & Voice Services

  1. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    Helsinki, Finland

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    23% Call Center Services
    15% Sales Outsourcing
    62% Other
    View Profile Visit Website
  2. Suoramarkkinointi Mega Oy Logotype

    Suoramarkkinointi Mega Oy

    $1,000+
    < $25 / hr
    50 - 249
    Helsinki, Finland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    65% Call Center Services
    35% Sales Outsourcing
    View Profile Visit Website
  3. LiveRing Oy Logotype

    LiveRing Oy

    Undisclosed
    Undisclosed
    2 - 9
    Helsinki, Finland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Sales Outsourcing
    View Profile Visit Website
  4. Nordic Sales Crew Oy Logotype

    Nordic Sales Crew Oy

    Undisclosed
    Undisclosed
    50 - 249
    Helsinki, Finland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Sales Outsourcing
    View Profile Visit Website
  5. Dynava Oy Logotype

    Dynava Oy

    Undisclosed
    Undisclosed
    50 - 249
    Helsinki, Finland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website
  6. VPS GROUP Logotype

    VPS GROUP

    Undisclosed
    Undisclosed
    250 - 999
    Helsinki, Finland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website
  7. STEVN Technologies AB Logotype

    STEVN Technologies AB

    Undisclosed
    Undisclosed
    Freelancer
    Espoo, Finland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Sales Outsourcing
    View Profile Visit Website
  8. FHE Oy Logotype

    FHE Oy

    $1,000+
    < $25 / hr
    10 - 49
    Vantaa, Finland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  9. HUONE Meeting and Event Venues Logotype

    HUONE Meeting and Event Venues

    Undisclosed
    Undisclosed
    10 - 49
    Helsinki, Finland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website

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