Top BPO Companies in Helsinki
15 Companies
List of the Top Helsinki BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Helsinki, FinlandServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
Reviews mention Patient
The overall sentiment regarding ConnextGlobal is highly positive, with clients highlighting their patience and people-focused approach. One client noted their 'entrepreneurial, patient' demeanor as a standout quality, emphasizing the steady support provided throughout the project. Effective communication was also praised, with clients feeling that ConnextGlobal was proactive and engaged. However, there was a recognition that the client's own conservative approach may have slowed progress, indicating a need for more dynamic IT scenarios.-
IT Staff Augmentation for Payment Services Company
5.0 Nov 15, 2022ConnextGlobal was more on the ball then we were. We had excellent back and forth communication. Again, we followed the lead the showed us. Entrepreneurial, patient, people-focused, steady, with great values.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, feedback for Connext has been largely positive, with clients highlighting their effective call center services for events. Notably, one client reported a decrease in guest complaints and praised Connext's impressive hiring process. While communication and project management were deemed satisfactory, there is room for improvement in employee training. Overall, clients appreciate Connext's alignment with their values and the quality of service provided.Was this helpful?
Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
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$1,000+< $25 / hr50 - 249Serves Helsinki, FinlandServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Reviews mention Adaptable
Clients have expressed a strong sentiment of adaptability regarding MarKam Solutions, highlighting their ability to tailor solutions to specific needs. One client noted their 'fast reaction' and 'quick adaptation to changes,' while another emphasized their 'data-driven decisions' and responsiveness. The Director of Operations at Sakaem Logistics commended their adaptability to the business's 'ever-changing needs,' indicating that MarKam Solutions effectively aligns with client requirements and fosters a collaborative partnership.-
Call Center Services for Logistics & Supply Chain Company
5.0 Nov 7, 2024They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive. Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs.
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Call Center Services & Customer Service for Cybersecurity Co
5.0 Nov 6, 2025The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that works best for us. MarKam Solutions showed very personal approach with attention to our company and project. Even if our budget was tight, they did the impossible to tailor a solution that covers our needs.
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3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent client feedback for MarKam Solutions highlights their exceptional project management and flexibility. Clients praised their proactive communication and ability to tailor solutions to meet specific needs, with one noting a 50% increase in lead generation due to their strategic approach. The overall sentiment is highly positive, with clients appreciating the company's commitment to quality and timely delivery. No significant areas for improvement were identified, reinforcing their reputation as a reliable partner.Was this helpful?
Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
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UndisclosedUndisclosed10,000+Helsinki, Finland
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Helsinki, Finland
Palkkatilanportti 1, 00240 Helsinki
Helsinki, Finland 00240101 - 150
+35 82 07 18 97 59
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UndisclosedUndisclosed50 - 249Helsinki, Finland
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingPhone answering service Dynava Oy was founded in 1978. The team specializes in Call Center Services and Back Office Outsourcing and is headquartered in Helsinki, Finland.
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$1,000+< $25 / hr50 - 249Helsinki, Finland
Services provided
65% Call Center Services35% Sales OutsourcingSuoramarkkinointi Mega Oy is a midsize telephone answering service. They provide Call Center Services and Sales Outsourcing and were launched in 1986.
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UndisclosedUndisclosed1,000 - 9,999Helsinki, Finland
Services provided
30% Transcription20% Translation10% Business Consulting +4 services10% Content Marketing10% Content Writing Services10% Document Digitization & Management10% Language InterpretationTranscription company Acolad is in Boulogne-Billancourt, France and Hudson, Wisconsin. Founded in 1995, the team provides Transcription and Translation.
Read moreSee All Locations (7)Helsinki, Finland
5 Konepajankuja
Helsinki, Finland 0051050 - 75
+358 9 4766 7800
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UndisclosedUndisclosed50 - 249Helsinki, Finland
Services provided
100% Sales OutsourcingNordic Sales Crew Oy is a Sales Outsourcing company in Helsinki, Finland. Their services include Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Helsinki, Finland
Services provided
50% Back Office Outsourcing50% Business ConsultingAiraksinen Attorneys Ltd is a small Business Consulting and Back Office Outsourcing company launched in 2007. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Helsinki, Finland
Services provided
100% Sales OutsourcingSales Outsourcing company LiveRing Oy was established in 2014. The team offers Sales Outsourcing.
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$5,000+$200 - $300 / hr50 - 249Helsinki, Finland
Services provided
5% AI Consulting5% BI & Big Data Consulting & SI5% Back Office Outsourcing +17 services5% Business Consulting5% CRM Consulting and SI5% Cloud Consulting & SI5% Compliance Consulting5% Cybersecurity5% Digital Strategy5% ECM Consulting and SI5% ERP Consulting and SI5% Event Management5% Finance & Accounting Outsourcing (FAO)5% Fractional CMO Services5% IT Managed Services5% IT Staff Augmentation5% IT Strategy Consulting5% Other IT Consulting and SI5% Sales Outsourcing5% Unified Communications Consulting & SISee all 1 projectsGrant & Graham is a senior management consultancy founded in 2009, with offices around the world. We work with boards and leadership teams across FinTech, banking, AI, technology, telecoms,
Read moreSee All Locations (15)Helsinki, Finland
Bulevardi 21
Helsinki, Finland 001802 - 5
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UndisclosedUndisclosed250 - 999Helsinki, Finland
Services provided
20% Call Center Services20% HR Outsourcing20% Recruiting +2 services20% Staffing20% Warehousing & DistributionVPS GROUP is an answering service company. Their midsize team of employees is headquartered in Helsinki, Finland. Their team provides Call Center Services and Warehousing & Distribution.
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$5,000+$100 - $149 / hrFreelancerHelsinki, Finland
Services provided
50% Document Digitization & Management30% Content Writing Services20% IT Strategy ConsultingDocument Digitization & Management company WrittenSide was established in 2022. The small team focuses on Document Digitization & Management and Content Writing Services.
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UndisclosedUndisclosed10 - 49Helsinki, Finland
Services provided
40% Digital Strategy20% Customer Service Outsourcing20% Ecommerce Marketing +1 service20% Other Digital MarketingLaunched in 2016, Digizer, a small Digital Strategy company, is in Helsinki, Finland and Oulu, Finland. Their services include Digital Strategy and Other Digital Marketing.
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$1,000+< $25 / hr10 - 49Vantaa, Finland
Services provided
20% Advertising20% Business Consulting20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingAdvertising company FHE Oy specializes in Advertising and Business Consulting. They are located in Vantaa, Finland.
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UndisclosedUndisclosed10 - 49Helsinki, Finland
Services provided
40% Event Management40% Event Marketing20% Call Center ServicesHUONE Meeting and Event Venues, an Event Marketing company, is based in Helsinki, Finland. Founded in 2012, the team provides Event Marketing and Event Management.
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UndisclosedUndisclosed2 - 9Helsinki, Finland
Services provided
50% Back Office Outsourcing10% Air Freight10% Customs brokerage +3 services10% Logistics & Supply Chain Consulting10% Ocean Freight10% Rail FreightILS Intertrade and Logistic Service Oy, a Back Office Outsourcing company, is located in Helsinki, Finland. Founded in 2001, the team offers Back Office Outsourcing and Air Freight.
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UndisclosedUndisclosedFreelancerEspoo, Finland
Services provided
100% Sales OutsourcingLaunched in 2017, STEVN Technologies AB is a small Espoo, Finland-based Sales Outsourcing company. Their services include Sales Outsourcing.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top Helsinki BPO Services
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UndisclosedUndisclosed10,000+Helsinki, Finland
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
76% Back Office Outsourcing24% Other -
UndisclosedUndisclosed50 - 249Helsinki, Finland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Helsinki, Finland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Helsinki, Finland
Ability to deliver
9.2/40.00/20 Reviews2.4/10 Clients & Experience6.8/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed50 - 249Helsinki, Finland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9Helsinki, Finland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed2 - 9Helsinki, Finland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$200 - $300 / hr50 - 249Helsinki, Finland
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed250 - 999Helsinki, Finland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$5,000+$100 - $149 / hrFreelancerHelsinki, Finland
Ability to deliver
6.5/40.00/20 Reviews2.5/10 Clients & Experience4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Helsinki, Finland
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr10 - 49Vantaa, Finland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Helsinki, Finland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Helsinki, Finland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosedFreelancerEspoo, Finland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing
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