Top BPO Companies in Helsinki

Ratings Updated: April 5, 2026

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0 Leaders 13 Contenders

13 Companies

Country: Finland

City: Helsinki

List of the Top Helsinki BPO Services

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Helsinki, Finland

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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Reviews mention Team players
Clients consistently commend Connext for their collaborative spirit and dedication to partnership. One client noted, "Connext takes a lot of pride in making the relationship successful," highlighting their effective communication and support. The team's commitment to excellence and proactive engagement has led to successful outcomes, with one client stating, "The staff are engaged and committed to providing excellent service." Overall, feedback reflects a strong sentiment of appreciation for Connext as a reliable team player.

Staff Augmentation for Title & Escrow Company

5.0 Jan 23, 2023

Connext takes a lot of pride in making the relationship successful. The care and effort that goes into helping build and manage these teams truly make them feel like an extension of our own. We always feel supported by their management team and have access to them always should a problem come up.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Helsinki, Finland

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Transparent
Clients expressed a strong sentiment of transparency in their dealings with MarKam Solutions, noting 'open, transparent, direct communication' as a key strength. Feedback highlighted the company's ability to adapt quickly to changes and tailor solutions effectively, reflecting a deep understanding of client needs. One client specifically mentioned, 'They did the impossible to tailor a solution that covers our needs,' emphasizing the company's commitment to clear and honest communication throughout the project.

Call Center Services & Customer Service for Cybersecurity Co

5.0 Nov 6, 2025

The KPIs and SLAs contractual agreements demonstrate open, transparent, direct communication. Fast reaction, quick adaptation to changes. The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that work best for us.
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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, client feedback for MarKam Solutions reflects a strong overall sentiment of satisfaction and professionalism. Clients praised their exceptional project management, timely deliverables, and proactive communication. Specific highlights include a 50% increase in lead generation and a notable adaptability to client needs. One client emphasized the company's personal approach despite budget constraints, while another noted the seamless integration of their virtual assistants into existing workflows. No significant areas for improvement were identified.
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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Helsinki, Finland

Services provided

33% Customer Service Outsourcing

23% Call Center Services

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Helsinki, Finland

Palkkatilanportti 1, 00240 Helsinki
Helsinki, Finland 00240
101 - 150

+35 82 07 18 97 59

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Dynava Oy

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Helsinki, Finland

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

Phone answering service Dynava Oy was founded in 1978. The team specializes in Call Center Services and Back Office Outsourcing and is headquartered in Helsinki, Finland.
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Suoramarkkinointi Mega Oy

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Helsinki, Finland

Services provided

65% Call Center Services

35% Sales Outsourcing

Suoramarkkinointi Mega Oy is a midsize telephone answering service. They provide Call Center Services and Sales Outsourcing and were launched in 1986.
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Acolad

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Helsinki, Finland

Services provided

30% Transcription

20% Translation

10% Business Consulting +4 services

10% Content Marketing

10% Content Writing Services

10% Document Digitization & Management

10% Language Interpretation

Transcription company Acolad is in Boulogne-Billancourt, France and Hudson, Wisconsin. Founded in 1995, the team provides Transcription and Translation.
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Helsinki, Finland

5 Konepajankuja
Helsinki, Finland 00510
50 - 75

+358 9 4766 7800

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Nordic Sales Crew Oy

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Helsinki, Finland

Services provided

100% Sales Outsourcing

Nordic Sales Crew Oy is a Sales Outsourcing company in Helsinki, Finland. Their services include Sales Outsourcing.
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Airaksinen Attorneys Ltd

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Helsinki, Finland

Services provided

50% Back Office Outsourcing

50% Business Consulting

Airaksinen Attorneys Ltd is a small Business Consulting and Back Office Outsourcing company launched in 2007. Their services include Business Consulting and Back Office Outsourcing.
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LiveRing Oy

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Helsinki, Finland

Services provided

100% Sales Outsourcing

Sales Outsourcing company LiveRing Oy was established in 2014. The team offers Sales Outsourcing.
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VPS GROUP

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Helsinki, Finland

Services provided

20% Call Center Services

20% HR Outsourcing

20% Recruiting +2 services

20% Staffing

20% Warehousing & Distribution

VPS GROUP is an answering service company. Their midsize team of employees is headquartered in Helsinki, Finland. Their team provides Call Center Services and Warehousing & Distribution.
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Digizer

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Helsinki, Finland

Services provided

40% Digital Strategy

20% Customer Service Outsourcing

20% Ecommerce Marketing +1 service

20% Other Digital Marketing

Launched in 2016, Digizer, a small Digital Strategy company, is in Helsinki, Finland and Oulu, Finland. Their services include Digital Strategy and Other Digital Marketing.
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FHE Oy

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Vantaa, Finland

Services provided

20% Advertising

20% Business Consulting

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Social Media Marketing

Advertising company FHE Oy specializes in Advertising and Business Consulting. They are located in Vantaa, Finland.
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HUONE Meeting and Event Venues

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Helsinki, Finland

Services provided

40% Event Management

40% Event Marketing

20% Call Center Services

HUONE Meeting and Event Venues, an Event Marketing company, is based in Helsinki, Finland. Founded in 2012, the team provides Event Marketing and Event Management.
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ILS Intertrade and Logistic Service Oy

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Helsinki, Finland

Services provided

50% Back Office Outsourcing

10% Air Freight

10% Customs brokerage +3 services

10% Logistics & Supply Chain Consulting

10% Ocean Freight

10% Rail Freight

ILS Intertrade and Logistic Service Oy, a Back Office Outsourcing company, is located in Helsinki, Finland. Founded in 2001, the team offers Back Office Outsourcing and Air Freight.
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STEVN Technologies AB

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Espoo, Finland

Services provided

100% Sales Outsourcing

Launched in 2017, STEVN Technologies AB is a small Espoo, Finland-based Sales Outsourcing company. Their services include Sales Outsourcing.
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top Helsinki BPO Services

Webhelp

Undisclosed

Undisclosed

10,000+

Helsinki, Finland

Ability to deliver

7.2/40.0

0/20 Reviews

0/10 Clients & Experience

7.2/10 Market Presence

Service focus

76% Back Office Outsourcing

24% Other

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Dynava Oy

Undisclosed

Undisclosed

50 - 249

Helsinki, Finland

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

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Suoramarkkinointi Mega Oy

$1,000+

< $25 / hr

50 - 249

Helsinki, Finland

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

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Acolad

Undisclosed

Undisclosed

1,000 - 9,999

Helsinki, Finland

Ability to deliver

9.2/40.0

0/20 Reviews

2.4/10 Clients & Experience

6.8/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

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Nordic Sales Crew Oy

Undisclosed

Undisclosed

50 - 249

Helsinki, Finland

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

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Airaksinen Attorneys Ltd

Undisclosed

Undisclosed

2 - 9

Helsinki, Finland

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Back Office Outsourcing

50% Other

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LiveRing Oy

Undisclosed

Undisclosed

2 - 9

Helsinki, Finland

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

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VPS GROUP

Undisclosed

Undisclosed

250 - 999

Helsinki, Finland

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Back Office Outsourcing

80% Other

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Digizer

Undisclosed

Undisclosed

10 - 49

Helsinki, Finland

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

20% Back Office Outsourcing

80% Other

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FHE Oy

$1,000+

< $25 / hr

10 - 49

Vantaa, Finland

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Back Office Outsourcing

80% Other

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HUONE Meeting and Event Venues

Undisclosed

Undisclosed

10 - 49

Helsinki, Finland

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Back Office Outsourcing

80% Other

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ILS Intertrade and Logistic Service Oy

Undisclosed

Undisclosed

2 - 9

Helsinki, Finland

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Back Office Outsourcing

50% Other

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STEVN Technologies AB

Undisclosed

Undisclosed

Freelancer

Espoo, Finland

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

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