Top BPO Companies in Helsinki
13 Companies
List of the Top Helsinki BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Helsinki, FinlandServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Transparent
Overall sentiment regarding transparency in Hugo's services is highly positive. Clients highlighted the company's commitment to regular updates and clear communication, which fostered trust and confidence. One client noted, 'Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.' Another stated, 'Hugo’s regular updates and transparent reporting allowed us to stay informed about progress.' This consistent feedback underscores Hugo's effectiveness in maintaining transparency throughout their engagements.-
Call Center Services for Automotive Company
5.0 Jun 27, 2024Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions. Overall, Hugo's strong project management capabilities were crucial in the successful implementation and ongoing management of our customer engagement initiatives.
Read Full Review -
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded.
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Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
Read Full Review
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
See All Locations (2)Lagos, Nigeria
2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215$1,000+< $25 / hr50 - 249Serves Helsinki, FinlandServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent client feedback for MarKam Solutions reflects a highly positive sentiment, emphasizing their exceptional project management and adaptability. Clients praised their ability to tailor solutions to specific needs, as noted by a Project Manager who highlighted their 'personal approach' and commitment to exceeding expectations. Additionally, a Senior Account Manager noted impressive results in lead generation and sales metrics, attributing success to MarKam's strategic methods and proactive communication. Overall, no significant areas for improvement were identified by clients.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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See All Locations (1)Sofia, Bulgaria
Campus X
Sofia, Bulgaria 172950 - 75
+359876122130
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UndisclosedUndisclosed10,000+Accra, Ghana
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (47)Helsinki, Finland
Palkkatilanportti 1, 00240 Helsinki
Helsinki, Finland 00240101 - 150
+35 82 07 18 97 59
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UndisclosedUndisclosed50 - 249Helsinki, Finland
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingPhone answering service Dynava Oy was founded in 1978. The team specializes in Call Center Services and Back Office Outsourcing and is headquartered in Helsinki, Finland.
Read moreSee All Locations (1)Helsinki, Finland
Valimotie 9-11
Helsinki, Finland 0038031 - 40
+358.290.100.100
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$1,000+< $25 / hr50 - 249Helsinki, Finland
Services provided
65% Call Center Services35% Sales OutsourcingSuoramarkkinointi Mega Oy is a midsize telephone answering service. They provide Call Center Services and Sales Outsourcing and were launched in 1986.
Read moreSee All Locations (1)Helsinki, Finland
Urho Kekkosen katu 2 C
Helsinki, Finland 001002 - 5
+35.898.567.7700
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UndisclosedUndisclosed1,000 - 9,999Boulogne-Billancourt, France
Services provided
30% Transcription20% Translation10% Business Consulting +4 services10% Content Marketing10% Content Writing Services10% Document Digitization & Management10% Language InterpretationTranscription company Acolad is in Boulogne-Billancourt, France and Hudson, Wisconsin. Founded in 1995, the team provides Transcription and Translation.
Read moreSee All Locations (6)Helsinki, Finland
5 Konepajankuja
Helsinki, Finland 0051050 - 75
+358 9 4766 7800
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UndisclosedUndisclosed50 - 249Helsinki, Finland
Services provided
100% Sales OutsourcingNordic Sales Crew Oy is a Sales Outsourcing company in Helsinki, Finland. Their services include Sales Outsourcing.
Read moreSee All Locations (1)Helsinki, Finland
Castellum Kalasatama, Lautatarhankatu 6,
Helsinki, Finland 0058041 - 49
+358.44.554.9498
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UndisclosedUndisclosed2 - 9Helsinki, Finland
Services provided
50% Back Office Outsourcing50% Business ConsultingAiraksinen Attorneys Ltd is a small Business Consulting and Back Office Outsourcing company launched in 2007. Their services include Business Consulting and Back Office Outsourcing.
Read moreSee All Locations (1)Helsinki, Finland
Satamakatu 3
Helsinki, Finland 001602 - 5
+358.40.750.4878
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UndisclosedUndisclosed2 - 9Helsinki, Finland
Services provided
100% Sales OutsourcingSales Outsourcing company LiveRing Oy was established in 2014. The team offers Sales Outsourcing.
Read moreSee All Locations (1)Helsinki, Finland
Hämeentie 157, 4th floor
Helsinki, Finland 005606 - 9
+358.50.308.8332
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UndisclosedUndisclosed250 - 999Helsinki, Finland
Services provided
20% Call Center Services20% HR Outsourcing20% Recruiting +2 services20% Staffing20% Warehousing & DistributionVPS GROUP is an answering service company. Their midsize team of employees is headquartered in Helsinki, Finland. Their team provides Call Center Services and Warehousing & Distribution.
Read moreSee All Locations (1)Helsinki, Finland
Mikonkatu 17 C,
Helsinki, Finland 001006 - 9
+358.9.684.4310
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$1,000+< $25 / hr10 - 49Vantaa, Finland
Services provided
20% Advertising20% Business Consulting20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingAdvertising company FHE Oy specializes in Advertising and Business Consulting. They are located in Vantaa, Finland.
Read moreSee All Locations (1)Vantaa, Finland
Liesikuja 5
Vantaa, Finland 016002 - 5
+358.40.715.4486
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UndisclosedUndisclosed10 - 49Helsinki, Finland
Services provided
40% Event Management40% Event Marketing20% Call Center ServicesHUONE Meeting and Event Venues, an Event Marketing company, is based in Helsinki, Finland. Founded in 2012, the team provides Event Marketing and Event Management.
Read moreSee All Locations (1)Helsinki, Finland
Länsisatamankatu 16
Helsinki, Finland 0018016 - 20
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UndisclosedUndisclosed2 - 9Helsinki, Finland
Services provided
50% Back Office Outsourcing10% Air Freight10% Customs brokerage +3 services10% Logistics & Supply Chain Consulting10% Ocean Freight10% Rail FreightILS Intertrade and Logistic Service Oy, a Back Office Outsourcing company, is located in Helsinki, Finland. Founded in 2001, the team offers Back Office Outsourcing and Air Freight.
Read moreSee All Locations (1)Helsinki, Finland
Hitsaajankatu 6 - 508,
Helsinki, Finland 008101
+358.931.585.810
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UndisclosedUndisclosedFreelancerEspoo, Finland
Services provided
100% Sales OutsourcingLaunched in 2017, STEVN Technologies AB is a small Espoo, Finland-based Sales Outsourcing company. Their services include Sales Outsourcing.
Read moreSee All Locations (1)Espoo, Finland
Aallokko 8 A 10,
Espoo, Finland 023201
+358.405.035.207
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UndisclosedUndisclosed10 - 49Helsinki, Finland
Services provided
40% Digital Strategy20% Customer Service Outsourcing20% Ecommerce Marketing +1 service20% Other Digital MarketingLaunched in 2016, Digizer, a small Digital Strategy company, is in Helsinki, Finland and Oulu, Finland. Their services include Digital Strategy and Other Digital Marketing.
Read moreSee All Locations (2)Helsinki, Finland
Lönnrotinkatu 5
Helsinki, Finland 001001
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top Helsinki BPO Services
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UndisclosedUndisclosed10,000+Accra, Ghana
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
76% Back Office Outsourcing24% Other -
UndisclosedUndisclosed50 - 249Helsinki, Finland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Helsinki, Finland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Boulogne-Billancourt, France
Ability to deliver
9.2/40.00/20 Reviews2.4/10 Clients & Experience6.8/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed50 - 249Helsinki, Finland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9Helsinki, Finland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed2 - 9Helsinki, Finland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Helsinki, Finland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr10 - 49Vantaa, Finland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Helsinki, Finland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Helsinki, Finland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosedFreelancerEspoo, Finland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Helsinki, Finland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other
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