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Top Phone Support Services in London

Ratings Updated: June 2, 2026
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7 Leaders 15 Contenders

40 Companies

Country: England
City: London
Customer Service Outsourcing: Phone Support Services

List of the Top London Customer Service Phone Support Companies

  • Task Virtual Logotype

    4.9 54 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    London, England

    Services provided

    10% Customer Service Outsourcing
    30% Search Engine Optimization
    10% Back Office Outsourcing +5
    10% Call Center Services
    10% Sales Outsourcing
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Task Virtual is a Customer Support Outsourcing company specializing in enhancing client interactions and improving response times. With 100% positive feedback, reviewers commend their 24/7 support and expertise in cybersecurity. Their services include live chat, email, and phone support, consistently delivering timely and informed customer care solutions.

    See all 54 projects
    1 of 1 reviews is 5 stars
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In the last six months, Task Virtual received positive feedback for their effective SEO strategies, resulting in increased organic traffic and improved keyword rankings for clients such as PESTUK. Clients praised their excellent project management, timely deliveries, and proactive communication. A notable highlight was their tailored approach, which aligned with specific business needs. While one client suggested more detailed initial explanations on technical SEO, overall sentiment indicates high satisfaction with the results and service quality.
    Read 1 Recent Review
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    Less than $10,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Services for Travel Company

    5.0 — Task Virtual provides call center services for a travel company. The team handles inbound calls, addresses booking inquiries, offers multilingual support, resolves end customer issues, and logs Read more
    Read 1 Review

    Average Project Cost Breakdown

    Less than $10,000 (9) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlighted Task Virtual's exceptional value for money, noting their services as 'good value for cost' and a 'pricing fit for budget.' They appreciated the significant return on investment, with one client reporting monthly savings of $7,000-$8,500. Overall, sentiment is overwhelmingly positive, with multiple reviews commending the company's ability to deliver quality work on time while maintaining clear communication, resulting in enhanced operational efficiency and customer satisfaction.
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    $480 60 Hours VA – Flexible support for key tasks. $699 Part-Time VA – 100 hours of dedicated assistance. $999 Full-Time VA – 160 hours of expert virtual support

    Part Time Virtual Assistant

    Our Full-Time Virtual Assistant plan includes 160 hours of dedicated support per month. Your VA will handle admin tasks, CRM management, customer support, research, content creation, eCommerce management, and more. Get a skilled, trained, and reliable assistant working exclusively for you at a cost-effective rate.
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  • Riseup Labs Logotype

    4.9 44 reviews
    Verified
    $5,000+
    < $25 / hr
    250 - 999
    London, England

    Services provided

    10% Customer Service Outsourcing
    10% AI Agents
    10% AI Development +7
    10% Custom Software Development
    10% Generative AI
    10% IT Managed Services
    10% IT Staff Augmentation
    10% Mobile App Development
    10% UX/UI Design
    10% Web Development

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Riseup Labs is a versatile software development company specializing in web and mobile app development, UI/UX design, and backend systems. The company's reviews reflect an 85% positive feedback rating, with clients praising their adaptability, project management, and ability to understand and integrate business workflows. Approximately 20% of reviewers highlighted their ability to suggest practical improvements, and over 30% commended their communication and responsiveness.

    See all 44 projects

    Reviews mention Great project management

    Clients consistently praised Riseup Labs for their exceptional project management, highlighting timely deliveries and clear communication. One client noted, 'Requests were met ahead of schedule and exceeded our expectations.' Another emphasized the effectiveness of their project management, stating, 'We had a dedicated point of contact, regular progress updates, and a transparent process.' Overall, the sentiment reflects a high level of satisfaction with Riseup Labs' ability to adapt to client needs and deliver quality results.
    • Mobile App Development for Finance Company
      5.0 Jul 30, 2022

      Their project management was very effective. The PM was very involved in communicating our requirements and timelines to the developers.

      Read Full Review
    • Game Development for Software Dev Company
      5.0 Jul 4, 2021

      Project management and communication was done effectively and efficiently. The use of various services such as WhatsApp, Skype, Zoom, as well as Trello among others, and their flexibility as to when to use such services was vital to successful communication.

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    • Custom Software Development for Tech Recruitment Agency
      5.0 May 20, 2026

      Their project management was clear and well-structured from the beginning. We had a dedicated point of contact, regular progress updates, and a transparent process for reviewing tasks, sharing feedback, and prioritizing next steps. They delivered the main items on time and were responsive whenever we had questions or needed adjustments.

      Read Full Review
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    2 of 4 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 4 times in the past 6 months

    Recent reviews for Riseup Labs highlight a strong overall sentiment, with clients praising their adaptability, effective communication, and ability to meet project deadlines. Notably, a marketing manager from OnHires commended their understanding of internal workflows and responsiveness to feedback, resulting in a 30% reduction in manual tracking work. Additionally, ATEC Australia recognized their timely delivery and positive attitude towards changes. Some suggestions for improvement included enhancing documentation for non-technical users and refining cost estimations.
    Read 4 Recent Reviews

    Average Project Cost Breakdown

    Less than $10,000 (15) $10,000 to $49,000 (7) $50,000 to $199,999 (3)

    What Clients Have Said

    Client feedback on Riseup Labs reflects a generally positive sentiment regarding their cost and value for money. Many clients highlighted the company's pricing as fitting their budgets while delivering good value, as noted by one client who stated, 'their pricing fit our budget and offered good value for the cost.' However, some reviews indicated areas for improvement in cost and time estimation, with one client mentioning 'huge room for improvement in their cost and time estimation before the project.' Overall, clients appreciate the balance of quality and affordability.
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    $970 1 Dedicated Assistant $1,940 2 Dedicated Assistants $2,910 3 Dedicated Assistants

    Full-Time Customer Support Representative

    Provide your customers with instant support when they need it. Riseup Labs CSRs assist with onboarding, orders, complaints, refunds, and more. Ensure a seamless, responsive, and positive customer experience today with our simple packages.
    View Packages
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  • Genmar (UK) Ltd Logotype

    Not yet reviewed

    Verified
    $1,000+
    $50 - $99 / hr
    10 - 49
    Bishop's Stortford, England

    Services provided

    10% Customer Service Outsourcing
    60% IT Managed Services
    10% Cloud Consulting & SI +2
    10% Cybersecurity
    10% IT Strategy Consulting

    Focus Areas

    100% Phone Support Services

    Genmar (UK) Ltd is an IT managed services company. Established in 1996, the team offers IT managed services and cloud consulting & SI.

    Read more
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  • Quantanite Logotype

    4.8 4 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    London, England

    Services provided

    30% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +2
    20% Sales Outsourcing
    10% Transcription

    Focus Areas

    30% Phone Support Services
    30% Order Processing & Taking
    20% Chat Support Services +1
    20% Email Support Services

    Quantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.

    See all 4 projects

    Reviews mention High-quality work

    Quantanite has received overwhelmingly positive feedback regarding the high quality of their work. Clients have noted their efficiency and ability to meet or exceed expectations consistently. One client highlighted, 'The quality of Quantanite's work is high,' emphasizing their proficiency in handling complex tasks. Another client remarked on the strong commitment of their analysts, stating they are 'like an extension of our full-time team.' Overall, the sentiment reflects confidence in Quantanite's capabilities and dedication to client success.
    • Transcription for Receipt Scanning Software Provider
      5.0 Mar 10, 2021

      The quality of Quantanite's work is high. They consistently met or exceeded our expectations. Their ability to keep our information secure was never an issue.

      Read Full Review
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    Industry Experience

    Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations.

    Read All Reviews

    Select Industry to see insights

    Software Food & Beverages

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.
    Read All Reviews

    Review Rating from Clients

    4.5/5.0

    Quality

    4.5

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    London clients commend Quantanite for their dedicated analysts who have supported startups since 2017, excelling in finance and data entry. The team’s seamless integration and high-quality candidates make them a trusted extension of client operations.
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  • Abacus Cambridge Partners Logotype

    4.9 4 reviews
    Undisclosed
    Undisclosed
    50 - 249
    London, England

    Services provided

    10% Customer Service Outsourcing
    40% ERP Consulting and SI
    15% BI & Big Data Consulting & SI +3
    15% Custom Software Development
    10% Call Center Services
    10% Sales Outsourcing

    Focus Areas

    100% Phone Support Services

    Abacus Cambridge Partners is a versatile company specializing in API management, integration services, and business process outsourcing. The reviews indicate a high level of satisfaction with their technical proficiency, timely delivery, and flexibility, with nearly all feedback being positive. Clients consistently commend their quick adaptability and professional project management, making them a recommended partner for complex technical and integration projects.

    See all 4 projects

    Reviews mention Accommodating

    Clients have expressed a highly accommodating sentiment towards Abacus Cambridge Partners, noting their quick adaptability to new challenges and a positive team dynamic. One client highlighted the agents' patience during lengthy negotiations and their responsiveness to feedback. Additionally, the campaign managers maintain strong relationships with the team, fostering a supportive work environment. Although there are minor concerns regarding response times, overall feedback underscores a commitment to client needs and effective communication.
    • Call Center Voice Services for Financial Services Co.
      4.5 Sep 17, 2020

      As a startup, we’re trying to develop our systems as quickly as possible, so we’re constantly throwing new things at them. And, they’ve been quick to adapt — that’s probably their strong suit. I’d also add that they’re very patient. The type of negotiations that they do can be exhausting when they’re put on hold for up to an hour.

      Read Full Review
    Read All Reviews

    Industry Experience

    Abacus Cambridge Partners has demonstrated strong expertise in the Telecommunications, Retail, and Financial Services industries. In Telecommunications, clients praised their API management capabilities, particularly with Apigee, highlighting rapid implementation and significant reduction in time-to-market. Retail clients valued their API maturity and governance skills, while feedback from Financial Services noted their effective BPO services and adaptability. Overall, sentiment across industries is highly positive, showcasing Abacus's ability to deliver quality solutions and enhance operational efficiency.

    Read All Reviews

    Select Industry to see insights

    Telecommunications Retail Financial services

    Average Project Cost Breakdown

    $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally perceive Abacus Cambridge Partners as offering excellent value for money. One review highlighted timely delivery and flexibility in adapting to dynamic requirements, reflecting a strong return on investment. Another client noted that their project was completed without additional costs, emphasizing the company's professionalism. However, some clients suggested improvements in resource allocation, indicating that while the costs are justified, scaling their expertise could enhance overall service efficiency.
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    United Arab Emirates (2) Kenya (1) United States (1)
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  • NICE inContact Logotype

    3.8 4 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    London, England

    Services provided

    40% Customer Service Outsourcing
    50% Call Center Services
    10% Business Consulting

    Focus Areas

    100% Phone Support Services

    NICE inContact is a business process outsourcing company specializing in customer service solutions, including inbound call handling and interactive voice response services. The reviews generally highlight positive aspects, with approximately 75% mentioning strengths such as updated tools, effective communication, and cost savings. However, some feedback suggests room for improvement in employee engagement to reduce turnover.

    See all 4 projects

    Reviews mention High-quality work

    Clients have consistently praised NICE inContact for delivering high-quality work that meets their expectations. One review highlighted that the service provider's quality is 'good and it meets what they offer,' while another emphasized the provision of 'updated tools, good support, and competitive prices.' Overall, the sentiment reflects satisfaction with the quality of services provided, with clients noting significant improvements in accessibility and cost savings.
    • IVR Services
      4.5 Dec 21, 2017

      The quality of work is good and it meets what they offer.

      Read Full Review
    Read All Reviews

    Average Project Cost Breakdown

    Less than $10,000 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive NICE inContact as offering competitive pricing and good value for money. One review highlighted that the service provider saves approximately 5-10% on average monthly spending, while another noted an annual investment of $50,000 to $199,999, indicating a willingness to pay for quality. Although some clients reported spending more than before, they found the increased costs justified by the convenience and efficiency gained. Overall, the sentiment reflects satisfaction with the cost-to-value ratio.
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    Cedar Hill, Texas (1) New York City, New York (1) San Jose, California (1) Ashburn, Virginia (1)

    London, England

    160 Queen Victoria Street, 2nd floor
    London, England EC4V 4BF

    6 - 9

    44.0.207.002.3000

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  • CALLCARE Logotype

    0.5 1 review
    $1,000+
    < $25 / hr
    250 - 999
    London, England

    Services provided

    40% Customer Service Outsourcing
    40% Call Center Services
    20% Back Office Outsourcing

    Focus Areas

    40% Phone Support Services
    40% Order Processing & Taking
    10% Chat Support Services +1
    10% Email Support Services

    CALLCARE is a UK-based company providing out-of-hours telephone answering services. While their onboarding process is reportedly effective, with initial setup conducted smoothly, reviews highlight significant shortcomings in communication and project management. Approximately 80% of feedback emphasizes poor post-implementation support, with reports of unreturned communications and unmet contractual commitments, leading to project abandonment.

    See all 1 projects

    Industry Experience

    CALLCARE has received feedback primarily from the software industry, where they were tasked with providing out-of-hours support. Reviewers noted their effective onboarding process and reasonable pricing. However, overall sentiment indicates dissatisfaction due to poor post-implementation support, slow communication, and inadequate staff training, leading to a lack of engagement and fulfillment of contractual obligations. Potential clients in the software sector may consider CALLCARE's strengths in initial setup but should be cautious regarding ongoing service reliability.

    Read All Reviews

    Select Industry to see insights

    Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have noted that CALLCARE offers a reasonable pricing structure, making it an attractive option for services. However, feedback indicates that the overall value is diminished by poor post-implementation support and communication issues. One client reported dissatisfaction with being billed despite abandoning the project due to unmet commitments. Overall, while the initial onboarding process was praised, the lack of responsiveness and ineffective staff training have led to concerns regarding the true value for money.
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  • Medical PA Logotype

    4.5 1 review
    Undisclosed
    $25 - $49 / hr
    10 - 49
    Harlow, England

    Services provided

    35% Customer Service Outsourcing
    35% Call Center Services
    30% Back Office Outsourcing

    Focus Areas

    45% Phone Support Services
    25% Email Support Services
    20% Order Processing & Taking +1
    10% Chat Support Services

    Medical PA is a call center service provider specializing in managing phone calls and appointment scheduling for medical clinics. Reviews highlight their professionalism and efficiency, with 100% of feedback indicating positive time savings and patient satisfaction. However, 100% of reviews also note the need for improvement in handling call transfers without dropping calls.

    See all 1 projects

    Industry Experience

    Medical PA demonstrates notable expertise in the healthcare industry, providing efficient call center services that significantly reduce administrative burdens for medical professionals. Feedback highlights their professionalism and responsiveness, leading to improved patient interactions. While praised for their efficiency, minor concerns about call handling consistency were noted. Overall, the sentiment is positive, making Medical PA a strong candidate for healthcare providers seeking to enhance patient management.

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    Select Industry to see insights

    Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive Medical PA as offering good value for money, with one podiatrist noting an investment of approximately $7,500, which significantly saved him time previously spent on calls. The professionalism of their service received positive feedback, with patients appreciating the responsiveness. However, there were minor concerns regarding call handling consistency. Overall, the sentiment is favorable, indicating that clients find the cost justified by the efficiency and quality of service provided.
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  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    London, England

    Services provided

    33% Customer Service Outsourcing
    23% Call Center Services
    15% Sales Outsourcing +17
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Focus Areas

    70% Phone Support Services
    15% Email Support Services
    10% Chat Support Services +1
    5% Order Processing & Taking

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

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    London, England

    Brock House 19 Langham Street
    London, England W1W 7NY

    More than 5k

    +44 (0)1324575000

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  • Firstsource Solutions Logotype

    Not yet reviewed

    $100,000+
    < $25 / hr
    1,000 - 9,999
    London , England

    Services provided

    35% Customer Service Outsourcing
    45% Call Center Services
    10% Business Consulting +1
    10% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    100% Phone Support Services

    Firstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
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  • Online Giants Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    London, England

    Services provided

    20% Customer Service Outsourcing
    80% Call Center Services

    Focus Areas

    100% Phone Support Services

    Online Giants is a call center founded in 2013. The company offers Call Center Services and Customer Service Outsourcing.

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  • 3C Online Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    London, England

    Services provided

    55% Customer Service Outsourcing
    30% Sales Outsourcing
    10% Content Marketing +1
    5% Content Writing Services

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    3C Online, a Customer Service Outsourcing company, was launched in 2015. The team specializes in Customer Service Outsourcing and Sales Outsourcing.

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  • Integreon Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    1,000 - 9,999
    London , England

    Services provided

    10% Customer Service Outsourcing
    45% Back Office Outsourcing
    25% Transcription +2
    10% Call Center Services
    10% Sales Outsourcing

    Focus Areas

    100% Phone Support Services

    Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.

    Read more

    London , England

    100 Leman Street
    London , England E1 8GH

    50 - 75

    44.800.520.0447

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  • Globe Call Center Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    London, England

    Services provided

    20% Customer Service Outsourcing
    80% Call Center Services

    Focus Areas

    100% Phone Support Services

    Established in 2020, Globe Call Center is an answering service company. The team offers Call Center Services and Customer Service Outsourcing and is in London, England and Islamabad, Pakistan.

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  • Tellida Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Sutton, England

    Services provided

    15% Customer Service Outsourcing
    25% Finance & Accounting Outsourcing (FAO)
    20% Accounting +2
    20% Back Office Outsourcing
    20% Real Estate Law

    Focus Areas

    50% Phone Support Services
    20% Chat Support Services
    15% Email Support Services +1
    15% Order Processing & Taking

    Tellida is a midsize Colombo, Sri Lanka-based Finance & Accounting Outsourcing (FAO) company. The team focuses on Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.

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    Sutton, England

    10 Sutton Plaza
    Sutton, England SM1 4FT

    21 - 30

    +447404408795

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  • Solace Logotype

    5.0 1 review
    $1,000+
    Undisclosed
    50 - 249
    London, England

    Services provided

    20% Customer Service Outsourcing
    35% Back Office Outsourcing
    25% Commercial Property Management +1
    20% Compliance Consulting

    Focus Areas

    100% Phone Support Services

    Property Management Partner for Estate Agents At the forefront of Property Technology, we are revolutionising the industry by integrating cutting-edge automation and expert property management

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  • BusinAssist Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    2 - 9
    Romford, England

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Business Consulting +1
    25% Call Center Services

    Focus Areas

    50% Phone Support Services
    50% Chat Support Services

    BusinAssist is a top provider of global business support solutions. We focus in delivering support services to start-ups, small to medium-sized businesses, as well as major multinational

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  • The Covalence Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    10 - 49
    Radlett, England

    Services provided

    25% Customer Service Outsourcing
    25% Call Center Services
    25% Marketing Strategy +1
    25% Web Development

    Focus Areas

    55% Phone Support Services
    15% Chat Support Services
    15% Email Support Services +1
    15% Order Processing & Taking

    Marketing Strategy company The Covalence was established in 2018. Headquartered in Rawalpindi, Pakistan and Radlett, England, the team provides Marketing Strategy and Web Development.

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    Radlett, England

    Station Approach
    Radlett, England WD7

    2 - 5

    +441923494949

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  • Lentrax Translation Services Logotype

    5.0 2 reviews
    Undisclosed
    < $25 / hr
    10 - 49
    London, England

    Services provided

    10% Customer Service Outsourcing
    40% Translation
    20% Language Interpretation +2
    20% Transcription
    10% Call Center Services

    Focus Areas

    100% Phone Support Services

    Lentrax Translation Services provides professional translation and transcription services, including document translation and localization for various languages. Their clients consistently highlight the company's accuracy, promptness, and excellent communication. Reviews commend Lentrax for their high-quality work and exceptional customer service, marking them as a reliable and efficient choice for translation needs.

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  • Call Vidia Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    10 - 49
    London , England

    Services provided

    35% Customer Service Outsourcing
    25% Back Office Outsourcing
    20% Call Center Services +1
    20% Sales Outsourcing

    Focus Areas

    29% Phone Support Services
    71% Chat Support Services

    Founded in 2018, Call Vidia is a Customer Service Outsourcing company. The company offers Customer Service Outsourcing and Back Office Outsourcing, and is small.

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    London , England

    1501, New Providence Wharf, 1 Fairmont Avenue
    London , England E14 9PB

    10 - 15

    +44.800.433.2876

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  • Medlysis Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49
    London, England

    Services provided

    20% Customer Service Outsourcing
    55% Call Center Services
    25% Recruitment Process Outsourcing

    Focus Areas

    35% Phone Support Services
    40% Chat Support Services
    15% Email Support Services +1
    10% Order Processing & Taking

    Medlysis – Simplifying Medical Record Retrieval & ROI Services Location: London, UK | Serving clients across the United States Description:Medlysis is a specialized third-party service

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  • oppdrip Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    2 - 9
    London, England

    Services provided

    25% Customer Service Outsourcing
    50% Sales Outsourcing
    25% Direct Marketing

    Focus Areas

    100% Phone Support Services

    Oppdrip is a Sales Outsourcing company. Founded in 2023, the firm is in London, England. Their team specializes in Sales Outsourcing and Direct Marketing.

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  • Destiny Business Solutions Ltd Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Chigwell, England

    Services provided

    20% Customer Service Outsourcing
    80% Back Office Outsourcing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Founded in 2011, Destiny Business Solutions Ltd is a midsize Back Office Outsourcing company. Their team provides Back Office Outsourcing and Customer Service Outsourcing.

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  • BoS Outsourcing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Cuffley, England

    Services provided

    20% Customer Service Outsourcing
    20% Advertising
    20% Finance & Accounting Outsourcing (FAO) +2
    20% Marketing Strategy
    20% Recruiting

    Focus Areas

    30% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    20% Order Processing & Taking

    BoS Outsourcing, an Advertising company, offer Advertising and Marketing Strategy. They were launched in 2017.

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    Cuffley, England

    Sopers House - Office 125, Sopers Road, Hertfordshire
    Cuffley, England EN6 4RY

    76 - 100

    +44 208 064 6000

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  • Recruit Overseas Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    London, England

    Services provided

    14% Customer Service Outsourcing
    16% Recruiting
    14% Call Center Services +4
    14% HR Outsourcing
    14% Recruitment Process Outsourcing
    14% Sales Outsourcing
    14% Staffing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Recruit Overseas is a Recruiting company. Their team is in London, England and provides Recruiting and Call Center Services.

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  • Desire Group International Logotype

    5.0 1 review
    $5,000+
    < $25 / hr
    2 - 9
    London, England

    Services provided

    15% Customer Service Outsourcing
    40% Sales Outsourcing
    10% Direct Marketing +5
    10% Email Marketing
    10% Search Engine Optimization
    5% Business Consulting
    5% Content Marketing
    5% Social Media Marketing

    Focus Areas

    25% Phone Support Services
    35% Email Support Services
    30% Chat Support Services +1
    10% Order Processing & Taking

    Desire Group International specializes in services such as Customer Support Outsourcing and sales process improvement. Overall feedback from clients highlights their tech-driven approach, seamless reporting, and efficient project management, leading to significant business growth and increased revenue. Clients appreciate their systematic work process but suggest room for improvement in pricing.

    See all 1 projects
    View Profile
  • Web3 Community Management Logotype

    Not yet reviewed

    $50,000+
    $200 - $300 / hr
    10 - 49
    London, England

    Services provided

    20% Customer Service Outsourcing
    20% Sales Outsourcing
    15% Back Office Outsourcing +8
    10% Call Center Services
    5% Corporate Training & Coaching
    5% Document Digitization & Management
    5% IT Managed Services
    5% IT Staff Augmentation
    5% Marketing Strategy
    5% Other IT Consulting and SI
    5% Social Media Marketing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Customer Service Outsourcing company Web3 Community Management is in San Francisco, California and London, England. They provide Customer Service Outsourcing and Sales Outsourcing.

    Read more

    London, England

    18 Finsbury Square
    London, England EC2A 1DX

    6 - 9

    9168739000

    See All Locations (2)
    View Profile
  • Brandix Pro Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    London, England

    Services provided

    15% Customer Service Outsourcing
    15% Back Office Outsourcing
    15% Sales Outsourcing +17
    5% Affiliate Marketing
    5% Call Center Services
    5% Search Engine Optimization
    5% Web Development
    3% Content Marketing
    3% Custom Software Development
    3% Digital Strategy
    3% Ecommerce Marketing
    3% Email Marketing
    3% HR Outsourcing
    3% Mobile & App Marketing
    3% Mobile App Development
    3% Pay Per Click
    3% Social Media Marketing
    3% Video Marketing
    1% Content Writing Services
    1% Other Digital Marketing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Brandix Pro is a London, England-based Back Office Outsourcing company. Established in 2022, the team focuses on Back Office Outsourcing and Customer Service Outsourcing.

    Read more
    View Profile
  • PolyAI Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    London, England

    Services provided

    13% Customer Service Outsourcing
    50% AI Development
    25% AR/VR Development +1
    12% Call Center Services

    Focus Areas

    100% Phone Support Services

    Founded in 2017, PolyAI is a small London, England-based AI company. Their services include Artificial Intelligence and AR/VR development.

    Read more
    View Profile
  • RSVP Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    London, England

    Services provided

    37% Customer Service Outsourcing
    25% Back Office Outsourcing
    16% Call Center Services +2
    12% Sales Outsourcing
    10% Social Media Marketing

    Focus Areas

    16% Phone Support Services
    68% Chat Support Services
    16% Order Processing & Taking

    RSVP is a Customer Service Outsourcing company. Their small team is located in London, England. Their services include Customer Service Outsourcing and Back Office Outsourcing.

    Read more
    View Profile
  • Clearanswer Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Borough Green, England

    Services provided

    46% Customer Service Outsourcing
    41% Call Center Services
    13% Back Office Outsourcing

    Focus Areas

    41% Phone Support Services
    32% Order Processing & Taking
    27% Chat Support Services

    Customer Service Outsourcing company Clearanswer specializes in Customer Service Outsourcing and Call Center Services. They are based in Borough Green, England.

    Read more
    View Profile
  • Whistl Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Marlow, England

    Services provided

    10% Customer Service Outsourcing
    30% Fulfillment
    15% Call Center Services +8
    10% Back Office Outsourcing
    10% Logistics & Supply Chain Consulting
    5% Air Freight
    5% Freight forwarding
    5% Ocean Freight
    5% Rail Freight
    3% Direct Marketing
    2% Product Marketing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Whistl , a Fulfillment company, was founded in 1950. The team focuses on Fulfillment and Call Center Services and is based in Marlow, England.

    Read more
    View Profile
  • Novus Business Connections Limited Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    10 - 49
    Dorking, England

    Services provided

    20% Customer Service Outsourcing
    35% Direct Marketing
    20% Sales Outsourcing +2
    15% Call Center Services
    10% Market Research

    Focus Areas

    100% Phone Support Services

    Novus Business Connections Limited, a small Direct Marketing company, is based in Dorking, England. Their services include Direct Marketing and Customer Service Outsourcing.

    Read more
    View Profile
  • The Business Outsourcing Company Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    London, England

    Services provided

    25% Customer Service Outsourcing
    40% Back Office Outsourcing
    25% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    30% Phone Support Services
    40% Chat Support Services
    30% Order Processing & Taking

    Back Office Outsourcing company The Business Outsourcing Company is based in London, England and Ripon, England. They provide Back Office Outsourcing and Call Center Services.

    Read more
    View Profile
  • CATI call center Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Monks Risborough, England

    Services provided

    10% Customer Service Outsourcing
    50% Call Center Services
    10% Direct Marketing +3
    10% Event Marketing
    10% Market Research
    10% Public Relations

    Focus Areas

    100% Phone Support Services

    CATI call center is an answering service company. Launched in 2011, the team offers Call Center Services and Event Marketing. The company is in Kyiv, Ukraine and Monks Risborough, England.

    Read more

    Monks Risborough, England

    71 South Street
    Monks Risborough, England HP27

    10 - 15

    See All Locations (2)
    View Profile
  • Ventrica Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Southend-on-sea, England

    Services provided

    33% Customer Service Outsourcing
    34% Call Center Services
    20% Back Office Outsourcing +1
    13% Sales Outsourcing

    Focus Areas

    50% Phone Support Services
    50% Chat Support Services

    Launched in 2010, Ventrica is an answering service company. The team offers Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • The Telemarketing Company Logotype

    Not yet reviewed

    $10,000+
    $50 - $99 / hr
    50 - 249
    Brighton, England

    Services provided

    20% Customer Service Outsourcing
    40% Call Center Services
    40% Sales Outsourcing

    Focus Areas

    80% Phone Support Services
    15% Email Support Services
    5% Chat Support Services

    Answering service company The Telemarketing Company is based in Brighton, England. The team focuses on Call Center Services and Sales Outsourcing.

    Read more
    View Profile
  • Konecta Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10,000+
    Milton Keynes, England

    Services provided

    20% Customer Service Outsourcing
    40% Back Office Outsourcing
    30% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    50% Phone Support Services
    50% Chat Support Services

    Konecta, a Back Office Outsourcing company, offers Back Office Outsourcing and Call Center Services. The agency is headquartered in Milton Keynes, England.

    Read more
    View Profile
  • ServicesNow Group Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Borehamwood, England

    Services provided

    35% Customer Service Outsourcing
    35% Back Office Outsourcing
    30% Transcription

    Focus Areas

    50% Phone Support Services
    50% Chat Support Services

    ServicesNow Group is a Back Office Outsourcing company established in 2002. The agency offers Back Office Outsourcing and Customer Service Outsourcing, and is midsize.

    Read more

    Borehamwood, England

    2 Delta Court, Manor Way,
    Borehamwood, England WD6 1FJ

    020 8236 9474

    See All Locations (2)
    View Profile
  • Confero Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Wembley, England

    Services provided

    36% Customer Service Outsourcing
    36% Call Center Services
    18% Sales Outsourcing +1
    10% Back Office Outsourcing

    Focus Areas

    50% Phone Support Services
    50% Order Processing & Taking

    Confero, a call center, is located in Wembley, England and London, England. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile

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Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

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We evaluate service providers using a structured methodology that combines:

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Quantanite
2 Riseup Labs
3 Abacus Cambridge Partners
4 Task Virtual
5 NICE inContact
6 CALLCARE
7 Medical PA

List of the Top 7 London Customer Service Phone Support Companies

  1. Quantanite Logotype

    Quantanite

    $1,000+
    < $25 / hr
    1,000 - 9,999
    London, England

    Ability to deliver

    30.3/40.0
    15.6/20 Reviews
    7.6/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    30% Phone Support Services
    70% Other
    View Profile Visit Website
  2. Riseup Labs Logotype

    Riseup Labs

    $5,000+
    < $25 / hr
    250 - 999
    London, England

    Ability to deliver

    35.7/40.0
    17.6/20 Reviews
    10/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    25% Phone Support Services
    90% Other
    View Profile Visit Website
  3. Abacus Cambridge Partners Logotype

    Abacus Cambridge Partners

    Undisclosed
    Undisclosed
    50 - 249
    London, England

    Ability to deliver

    32/40.0
    15.8/20 Reviews
    8.2/10 Clients & Experience
    8/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    100% Phone Support Services
    90% Other
    View Profile Visit Website
  4. Task Virtual Logotype

    Task Virtual

    $1,000+
    < $25 / hr
    50 - 249
    London, England

    Ability to deliver

    27.2/40.0
    16.6/20 Reviews
    2.2/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    25% Phone Support Services
    90% Other
    View Profile Visit Website
  5. NICE inContact Logotype

    NICE inContact

    $1,000+
    < $25 / hr
    1,000 - 9,999
    London, England

    Ability to deliver

    18.4/40.0
    12.4/20 Reviews
    0/10 Clients & Experience
    6/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    100% Phone Support Services
    60% Other
    View Profile Visit Website
  6. CALLCARE Logotype

    CALLCARE

    $1,000+
    < $25 / hr
    250 - 999
    London, England

    Ability to deliver

    16.3/40.0
    1.6/20 Reviews
    7.6/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    40% Phone Support Services
    60% Other
    View Profile Visit Website
  7. Medical PA Logotype

    Medical PA

    Undisclosed
    $25 - $49 / hr
    10 - 49
    Harlow, England

    Ability to deliver

    20.1/40.0
    14.6/20 Reviews
    1.4/10 Clients & Experience
    4/10 Market Presence

    Service focus

    35% Customer Service Outsourcing
    45% Phone Support Services
    65% Other
    View Profile Visit Website
  8. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    London, England

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    33% Customer Service Outsourcing
    70% Phone Support Services
    67% Other
    View Profile Visit Website
  9. Firstsource Solutions Logotype

    Firstsource Solutions

    $100,000+
    < $25 / hr
    1,000 - 9,999
    London , England

    Ability to deliver

    6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    6/10 Market Presence

    Service focus

    35% Customer Service Outsourcing
    100% Phone Support Services
    65% Other
    View Profile Visit Website
  10. Online Giants Logotype

    Online Giants

    $1,000+
    < $25 / hr
    250 - 999
    London, England

    Ability to deliver

    7.6/40.0
    0/20 Reviews
    3.6/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    100% Phone Support Services
    80% Other
    View Profile Visit Website
  11. 3C Online Logotype

    3C Online

    $1,000+
    $25 - $49 / hr
    10 - 49
    London, England

    Ability to deliver

    9.9/40.0
    0/20 Reviews
    4.6/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    55% Customer Service Outsourcing
    25% Phone Support Services
    45% Other
    View Profile Visit Website
  12. Integreon Logotype

    Integreon

    $5,000+
    < $25 / hr
    1,000 - 9,999
    London , England

    Ability to deliver

    6.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    6.6/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    100% Phone Support Services
    90% Other
    View Profile Visit Website
  13. Globe Call Center Logotype

    Globe Call Center

    Undisclosed
    Undisclosed
    50 - 249
    London, England

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    100% Phone Support Services
    80% Other
    View Profile Visit Website
  14. Tellida Logotype

    Tellida

    $1,000+
    < $25 / hr
    50 - 249
    Sutton, England

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    50% Phone Support Services
    85% Other
    View Profile Visit Website
  15. Solace Logotype

    Solace

    $1,000+
    Undisclosed
    50 - 249
    London, England

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    100% Phone Support Services
    80% Other
    View Profile Visit Website
  16. BusinAssist Logotype

    BusinAssist

    Undisclosed
    Undisclosed
    2 - 9
    Romford, England

    Ability to deliver

    5.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    50% Phone Support Services
    75% Other
    View Profile Visit Website
  17. The Covalence Logotype

    The Covalence

    Undisclosed
    < $25 / hr
    10 - 49
    Radlett, England

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    55% Phone Support Services
    75% Other
    View Profile Visit Website
  18. Lentrax Translation Services Logotype

    Lentrax Translation Services

    Undisclosed
    < $25 / hr
    10 - 49
    London, England

    Ability to deliver

    5.6/40.0
    0/20 Reviews
    0.7/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    100% Phone Support Services
    90% Other
    View Profile Visit Website
  19. Call Vidia Logotype

    Call Vidia

    $5,000+
    $25 - $49 / hr
    10 - 49
    London , England

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    35% Customer Service Outsourcing
    29% Phone Support Services
    65% Other
    View Profile Visit Website
  20. Medlysis Logotype

    Medlysis

    $1,000+
    < $25 / hr
    10 - 49
    London, England

    Ability to deliver

    5/40.0
    0/20 Reviews
    1/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    35% Phone Support Services
    80% Other
    View Profile Visit Website
  21. oppdrip Logotype

    oppdrip

    $1,000+
    $100 - $149 / hr
    2 - 9
    London, England

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    100% Phone Support Services
    75% Other
    View Profile Visit Website
  22. Destiny Business Solutions Ltd Logotype

    Destiny Business Solutions Ltd

    $1,000+
    < $25 / hr
    50 - 249
    Chigwell, England

    Ability to deliver

    4.7/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.7/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    25% Phone Support Services
    80% Other
    View Profile Visit Website

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Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

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Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

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Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

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