Top Answering Service in China
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Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Serves ChinaServices provided
Focus Areas
See all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.
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$100,000+Undisclosed10,000+Beijing, China
Services provided
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See all 12 projectsTDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.
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$50,000+< $25 / hr10,000+Wei Fang Shi, China
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See all 11 projectsWelsend is a well-regarded provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telemarketing services. Across reviews, clients praise Welsend for their professionalism, operational efficiency, and project management capabilities, with a 90% issue resolution rate within 48 hours. Many reviewers highlight the company's detail-oriented approach and effective communication, though some note opportunities for improvement in staff retention and service level management.
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UndisclosedUndisclosed1,000 - 9,999Beijing, China
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See all 1 projectsGrow Force Technology Co., Ltd. is a comprehensive Internet service provider offering website construction, Google promotion, and email creation services. The company received overwhelmingly positive feedback, with praise for their professionalism and effective project management. Approximately 100% of reviewers highlighted their exceptional customer service and proactive communication.
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$1,000+< $25 / hr50 - 249Hefei Shi, China
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See all 1 projectsHefei Wisfly Information Technology Co., Ltd. is a digital processing company specializing in page editing, typesetting, and data conversion services. Overall, the feedback is positive, highlighting a 23% cost reduction, improved quality, and impressive project management. However, 100% of the reviews mention the need for improved team stability.
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$5,000+$100 - $149 / hr1,000 - 9,999Suzhou Shi, China
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China Data Group (Suzhou) Limited is a call center service. In Suzhou Shi, China and Beijing, China, the team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10,000+Chengdu, China
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Qin Finance Technology Co., Ltd. Is a large Chengdu, China-based call center. The team offers Call Center Services and Artificial Intelligence.
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UndisclosedUndisclosed50 - 249He Fei Shi, China
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Anhui Dic Shujin Technology Co., Ltd. Is a call center service. They focus on Call Center Services and BI & big data consulting & SI and were established in 2017.
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UndisclosedUndisclosed1,000 - 9,999Hefei Shi, China
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Anhui Shengtang Service Outsourcing Co., Ltd. Is a large answering service. Launched in 2004, the team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Hangzhou, China
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Sunyard (Hangzhou) Computer Services Co., Ltd. Is a Customer Service Outsourcing company. The Hangzhou, China-based team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Shanghai, China
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Launched in 2015, HKT Teleservices (Shanghai) Co.Ltd. Is an answering service. The company offers Call Center Services and Branding, and is midsize.
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$5,000+$25 - $49 / hr250 - 999Shanghai, China
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Founded in 2000, 800teleservices is an answering service. The midsize team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Beijing, China
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Founded in 2006, Beijing Interactive CRM Technology Limited is a Business Consulting company. The team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Shanghai, China
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Launched in 2012, CGP Shanghai is a midsize IT staff augmentation company. Their team specializes in IT staff augmentation and other IT consulting and SI.
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UndisclosedUndisclosed50 - 249Shanghai, China
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Shanghai Nanfang Xundian Communication Technology Co., Ltd., a Customer Service Outsourcing company, provide Customer Service Outsourcing and Back Office Outsourcing. They were established in 2002.
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UndisclosedUndisclosed250 - 999Su Qian Shi, China
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Jiangsu Surebon Service Outsourcing Group Co., Ltd. Is a midsize telephone answering service. Established in 2008, the team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Beijing, China
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Beijing Sobot Technologies Co., Ltd is a telephone answering service. Located in Beijing, China, the company was founded in 2014. Their services include Call Center Services and AI Agents.
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UndisclosedUndisclosed2 - 9Shenzhen Shi, China
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Located in Shenzhen Shi, China, Shenzhen 1011 Communication Technology Co., Ltd. Is a cloud consulting & SI company. Their services include cloud consulting & SI and Artificial Intelligence.
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UndisclosedUndisclosed10 - 49Suzhou Shi, China
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Virtual Era Financial Service (Suzhou) Co., Ltd., a software development firm, is headquartered in Suzhou Shi, China. The team offers Custom Software Development and IT managed services.
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UndisclosedUndisclosed10 - 49Wu Xi Shi, China
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Wuxi OneOne Service Outsourcing Co., Ltd. Is a call center service. Based in Wu Xi Shi, China, the firm was established in 2012. Their team offers Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr1,000 - 9,999Beijing, China
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Beijing 95teleweb Information Co., Ltd. Is a branding firm. Their large team is headquartered in Beijing, China. Their services include Branding and Application Testing.
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$5,000+< $25 / hr1,000 - 9,999Beijing , China
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Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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UndisclosedUndisclosed10,000+Su Zhou Shi, China
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Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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List of the Top 3 China Answering Services Companies
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$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Call Center Services70% Answering services70% Other -
UndisclosedUndisclosed1,000 - 9,999Beijing, China
Ability to deliver
14.6/40.014.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services50% Answering services75% Other -
$1,000+< $25 / hr50 - 249Hefei Shi, China
Ability to deliver
14.6/40.014.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services100% Answering services60% Other -
$5,000+$100 - $149 / hr1,000 - 9,999Suzhou Shi, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services35% Answering services65% Other -
UndisclosedUndisclosed10,000+Chengdu, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services100% Answering services60% Other -
UndisclosedUndisclosed50 - 249He Fei Shi, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services100% Answering services50% Other -
UndisclosedUndisclosed1,000 - 9,999Hefei Shi, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
UndisclosedUndisclosed1,000 - 9,999Hangzhou, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
19% Call Center Services50% Answering services81% Other -
UndisclosedUndisclosed250 - 999Shanghai, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services100% Answering services75% Other -
$5,000+$25 - $49 / hr250 - 999Shanghai, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Call Center Services35% Answering services20% Other -
UndisclosedUndisclosed1,000 - 9,999Beijing, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Call Center Services50% Answering services85% Other -
$100,000+Undisclosed10,000+Beijing, China
Ability to deliver
29.4/40.015.8/20 Reviews4.5/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
UndisclosedUndisclosed50 - 249Shanghai, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services100% Answering services80% Other -
UndisclosedUndisclosed50 - 249Shanghai, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services67% Answering services80% Other -
UndisclosedUndisclosed250 - 999Su Qian Shi, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services30% Answering services75% Other -
UndisclosedUndisclosed50 - 249Beijing, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services35% Answering services65% Other -
UndisclosedUndisclosed2 - 9Shenzhen Shi, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services67% Answering services75% Other -
UndisclosedUndisclosed10 - 49Suzhou Shi, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Call Center Services50% Answering services85% Other
Latest Answering Services Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
