Top Call Center Services & Voice Services in Hawaii

Ratings Updated: October 2, 2026

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7 Companies

Country: United States

State: Hawaii

List of the Top Hawaii Call Center Companies & Voice Services

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SalesRoads

4.9 68 reviews

Premier Verified

$10,000+

Undisclosed

50 - 249

Serves Hawaii

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

SalesRoads is a company offering Outbound Call Center and Telemarketing Services, specializing in lead generation and appointment setting. They receive overwhelmingly positive feedback, with 100% of reviewers highlighting their efficient and organized project management. Clients appreciate SalesRoads' responsiveness and strategic approach, as 75% mention their adeptness in generating targeted leads and meeting sales goals. However, a few reviewers suggest improvement in onboarding processes.

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Reviews mention Easy to work with
SalesRoads has received consistent positive feedback regarding their ease of collaboration. Clients highlighted how they seamlessly integrated into existing teams, creating a feeling of being an internal department. One client noted it was 'easy to forget they were outsourced,' while another praised their 'seamless and effective' communication. Their proactive approach and responsiveness were frequently mentioned, with clients expressing satisfaction in the simplicity of working with them, leading to successful project outcomes.

Appointment Setting for Inventory Company

5.0 Jun 19, 2019

From a management standpoint, they were very easy to work with. They met all our deadlines and were an outstanding partner. If we needed something, even on short notice, they'd put together a solution for us right away. Most of our communication was through email, phone, and their web portal.
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Lead Generation for Remote Patient Monitoring Company

4.0 Jun 10, 2021

It’s easy to work with them, and they’re more affordable than their competitors.
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Lead Generation Dialing Campaigns for Hydraulics Manufacturer

5.0 Oct 22, 2018

The workflow is very easy and effective. They provide daily reports with recordings, as well as weekly reviews of the campaign to ensure our objectives are met. The ease of doing business with them is impressive. I have a great rapport with our managers.
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B2B Appointment Setting for Healthcare Company

4.5 Oct 22, 2020

How easy they were to work with and how quickly they felt like another internal department of our company. It was easy to forget they were outsourced. I personally never experienced any issues working with SalesRoads and always felt they understood their role and expectations from day one and executed flawlessly.
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28 of 38 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Appointment Setting Services for Material Handling Company
5.0 — SalesRoads (formerly VSA Prospecting) managed lead generation and appointment setting for a material handling company. The team works hand-in-hand with the client to develop scripts and narrow down Read more
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Industry Experience

SalesRoads has received positive feedback for its expertise in various industries, particularly in Information Technology, Media, Manufacturing, and Financial Services. Clients commend SalesRoads for its ability to generate qualified leads, improve sales pipelines, and enhance marketing outreach. The overall sentiment is highly favorable, with clients noting SalesRoads' responsiveness, strong project management, and data-driven approach. Organizations in need of lead generation and appointment setting can benefit significantly from SalesRoads' services across these sectors.
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Information technology Advertising & marketing Manufacturing Real estate Financial services Design Nonprofit Engineering Human Resources IT Services Business services Consumer Products Other Industry Education Retail Software Legal Healthcare Media

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United States (64) Canada (2) Austria (1) Spain (1)

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Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Hawaii

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Timely
Overall, client feedback regarding Hugo Inc.'s timeliness is overwhelmingly positive. Clients consistently highlighted their ability to deliver projects on time, with one noting that Hugo 'consistently meets deadlines, driving project efficiency.' Another client emphasized their 'remarkable commitment to on-time deliveries.' Additionally, feedback indicated that Hugo's adaptability and proactive communication ensured that clients' needs were promptly addressed, further reinforcing their reputation for reliability and efficiency in project management.

Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.
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Digital Strategy for Environmental Solutions Platform

5.0 Aug 29, 2023

We had an onboarding session that lasted 1 week and then ongoing meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow, ensuring that all steps were completed on schedule.
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Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Timely Delivery: Hugo consistently meets deadlines, driving project efficiency and creating capacity. Their proactive approach continuously improves workflows for optimal results, ensuring that all aspects of the project are completed on time.
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Customer Support for FinTech Organization

5.0 Aug 23, 2023

Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner, contributing significantly to the achievements of our projects on time.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read more
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Hawaii

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Industry Experience

Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT Services

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.
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United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

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SixEleven Global Services and Solutions, Inc.

4.7 13 reviews

Premier Verified Clutch Guarantee

$1,000+

< $25 / hr

1,000 - 9,999

Serves Hawaii

Services provided

30% Call Center Services

30% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

six eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.

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Reviews mention Communicative
Clients have consistently praised six eleven global services for their effective communication and responsiveness. One client highlighted that six eleven always replies on time and addresses feedback in detail, showcasing their commitment to service quality. Another client noted the ease of communication, emphasizing that six eleven's team is friendly and provides fast responses, even involving their CEO in regular updates. Overall, the sentiment reflects strong appreciation for six eleven's communicative approach throughout their collaborations.

BPO Services for Logistics & Supply Chain Company

5.0 Apr 25, 2023

Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem. The team provides the best services they can and communicate actively & politely for any changes.
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BPO Services for Telecommuniactions & IT Services Company

4.5 Feb 15, 2023

Working with six eleven is very easy. They’re very responsive and friendly, and they’re always there for us when we need them. Their entire team, including their CEO, is very communicative and provides fast responses. We have a call with the CEO every three months to talk about QA and process improvements.
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1 of 3 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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More responsive than most other service providers

SixEleven Global Services and Solutions, Inc. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (7) Canada (1) Malaysia (1) Philippines (1) Singapore (1)

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T C Kokua

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kihei, HI

Services provided

100% Call Center Services

T C Kokua is a Kihei, Hawaii-based answering service company. Founded in 2002, the team offers Call Center Services.
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Physicians Exchange Of Honolulu Inc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Honolulu, HI

Services provided

100% Call Center Services

Answering service Physicians Exchange Of Honolulu Inc is based in Honolulu, Hawaii. Launched in 1939, the team specializes in Call Center Services.
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DAS Hawaii

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Waianae, HI

Services provided

100% Call Center Services

DAS Hawaii, a telephone answering service, is in Waianae, Hawaii. Founded in 2015, the team specializes in Call Center Services.
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Precision Business Support

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Honolulu, HI

Services provided

40% Call Center Services

30% Accounting

30% Back Office Outsourcing

Precision Business Support is a call center company. Their small team is located in Honolulu, Hawaii. Their services include Call Center Services and Back Office Outsourcing.
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Quality Consultation Service

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Honolulu, HI

Services provided

20% Business Consulting

20% Search Engine Optimization

20% Web Design +4 services

10% Accounting

10% Corporate Training & Coaching

10% Marketing Strategy

10% Sales Outsourcing

Quality Consultation Service is a SEO services firm. Their small team is based in Honolulu, Hawaii and focuses on Search Engine Optimization and Web Design. The agency was established in 2020.
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Suite Possibilities LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kailua-Kona, HI

Services provided

25% Call Center Services

25% Accounting

25% Back Office Outsourcing +1 service

25% Commercial Property Management

Suite Possibilities LLC, a small call center company, is in Kailua-Kona, Hawaii. The team specializes in Call Center Services and Back Office Outsourcing.
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Envision Networked Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Honolulu, HI

Services provided

20% Call Center Services

62% Customer Service Outsourcing

18% Back Office Outsourcing

Small Customer Service Outsourcing company Envision Networked Solutions, is located in Honolulu, Hawaii. The team offers Customer Service Outsourcing and Call Center Services.
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Ability to Deliver considers three criteria:

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List of the Top Hawaii Call Center Companies & Voice Services

T C Kokua

Undisclosed

Undisclosed

2 - 9

Kihei, HI

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

100% Call Center Services

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Physicians Exchange Of Honolulu Inc

Undisclosed

Undisclosed

10 - 49

Honolulu, HI

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Call Center Services

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DAS Hawaii

Undisclosed

Undisclosed

10 - 49

Waianae, HI

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Call Center Services

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Precision Business Support

Undisclosed

Undisclosed

2 - 9

Honolulu, HI

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

40% Call Center Services

60% Other

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Quality Consultation Service

Undisclosed

Undisclosed

2 - 9

Honolulu, HI

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

10% Sales Outsourcing

90% Other

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Suite Possibilities LLC

Undisclosed

Undisclosed

2 - 9

Kailua-Kona, HI

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

25% Call Center Services

75% Other

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Envision Networked Solutions

Undisclosed

Undisclosed

10 - 49

Honolulu, HI

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Call Center Services

80% Other

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Outbound Answering Services Lead Generation Telemarketing Third Party Verification Sales Outsourcing Order Processing Inbound Appointment Setting Virtual Receptionist

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Top Call Center Services & Voice Services in Hawaii

List of the Top Hawaii Call Center Companies & Voice Services

Reviews mention Easy to work with

Appointment Setting for Inventory Company

Lead Generation for Remote Patient Monitoring Company

Lead Generation Dialing Campaigns for Hydraulics Manufacturer

B2B Appointment Setting for Healthcare Company

Appointment Setting Services for Material Handling Company

Industry Experience

Select Industry to see insights

Reviews mention Timely

Outsourced Accounting & Content Writing for IT Services Firm

Digital Strategy for Environmental Solutions Platform

Accounting Services for Marketing & Venture Capital Firm

Content Mktg & Call Center Services for Cashback Gaming Co

Customer Support for FinTech Organization

Call Center Services for Automotive Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Call Center Services for Digital Government Partner

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Communicative

BPO Services for Logistics & Supply Chain Company

BPO Services for Telecommuniactions & IT Services Company

Call Center Services for E-Commerce Company

SixEleven Global Services and Solutions, Inc. is very responsive

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List of the Top Hawaii Call Center Companies & Voice Services

Latest Call Centers Articles

Answering Services: Professionalism in Customer Service

How to Build a Budget for Call Center Services [With Template]

Guide to Call Center Outsourcing

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Specialties