Top Call Center Services & Voice Services in Hawaii

Ratings Updated: December 29, 2025

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Featured

What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Hawaii

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

See all 11 projects
Reviews mention Helpful
Clients have consistently praised HelpSquad for their responsiveness and helpfulness, particularly noting the impressive support from account managers. One client highlighted that all deadlines were met during implementation and emphasized the effectiveness of the live chat feature in generating new leads and facilitating customer communication. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified by clients.

API Integration for Life Science Community

5.0 Feb 29, 2024

Since then, the team has been responsive and helpful. Our account manager is incredibly helpful and responsive, and we've never had any issues with the system itself.
Read Full Review

Read All Reviews

Was this helpful?

2 of 2 reviews are 5 stars

2 new reviews for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback for HelpSquad highlights exceptional communication and a strong alignment with client needs. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings within three months, praising the team's responsiveness and attention to detail. National University emphasized HelpSquad's robust product offering and the seamless integration of their services, citing high satisfaction without any required project management. Overall, sentiment is highly positive, emphasizing value for cost and effective service delivery.
Read 2 Recent Reviews

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
Read All Reviews

Was this helpful?

Hatboro, PA

330 S Warminster Rd Suite 341
Hatboro, PA 19040
10 - 15

877-775-3667

See All Locations (1)
View Profile Visit Website
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Hawaii

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

See all 28 projects

3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
Read 3 Reviews

Was this helpful?

Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All Reviews

Select Industry to see insights

Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
Read All Reviews

Was this helpful?

View projects from:

United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

View Profile Visit Website

Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Hawaii

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

See all 46 projects

Industry Experience

Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
Read All Reviews

Select Industry to see insights

Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

Was this helpful?

More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

United States (40) Canada (1) Georgia (1) New Zealand (1)

Kyiv, Ukraine

35-39 Hetmana Pavla Skoropadskoho Street
Kyiv, Ukraine 02000
401 - 500

See All Locations (4)

View Profile Visit Website
Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Hawaii

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

See all 9 projects
Reviews mention Well-organized projects
Clients have consistently praised Select VoiceCom for their well-organized project management. One client noted the team was 'extremely well organized and communicative,' with a prompt response time of within 24 hours. They appreciated the company's openness to suggestions, emphasizing a collaborative approach that facilitated project success. Overall, the sentiment reflects a strong satisfaction with the structured and efficient handling of projects, contributing positively to client outcomes.

Recruitment Services for Financial Services Company

4.5 Oct 17, 2025

We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved.
Read Full Review

Read All Reviews

Was this helpful?

0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, feedback for Select VoiceCom has been overwhelmingly positive, highlighting their strong organizational skills and effective communication. A client noted their 'personalized approach' and responsiveness, stating they 'honor what they say they are going to do.' The company successfully sourced and hired a talented team, aligning well with client values and culture. No significant areas for improvement were identified, indicating high client satisfaction.
Read 1 Recent Review

Was this helpful?

2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
Read 4 Reviews

Was this helpful?

Cebu City, Philippines

Ceby IT Park, i1 Building, 10th Floor, Cebu City, Philippines 6000
Cebu City, Philippines 6000
1001 - 2000

855-777-4349

See All Locations (1)
View Profile Visit Website
T C Kokua

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kihei, HI

Services provided

100% Call Center Services

T C Kokua is a Kihei, Hawaii-based answering service company. Founded in 2002, the team offers Call Center Services.
Read more

Kihei, HI

310 Ohukai Rd # 311,
Kihei, HI 96753
6 - 9

+1.808.270.8700

See All Locations (1)

View Profile
Physicians Exchange Of Honolulu Inc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Honolulu, HI

Services provided

100% Call Center Services

Answering service Physicians Exchange Of Honolulu Inc is based in Honolulu, Hawaii. Launched in 1939, the team specializes in Call Center Services.
Read more

Honolulu, HI

1360 S Beretania Rm 301
Honolulu, HI 96814

+1.808.524.2575

See All Locations (1)

View Profile
Featured

What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Hawaii

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

See all 11 projects
Reviews mention Helpful
Clients have consistently praised HelpSquad for their responsiveness and helpfulness, particularly noting the impressive support from account managers. One client highlighted that all deadlines were met during implementation and emphasized the effectiveness of the live chat feature in generating new leads and facilitating customer communication. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified by clients.

API Integration for Life Science Community

5.0 Feb 29, 2024

Since then, the team has been responsive and helpful. Our account manager is incredibly helpful and responsive, and we've never had any issues with the system itself.
Read Full Review

Read All Reviews

Was this helpful?

2 of 2 reviews are 5 stars

2 new reviews for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback for HelpSquad highlights exceptional communication and a strong alignment with client needs. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings within three months, praising the team's responsiveness and attention to detail. National University emphasized HelpSquad's robust product offering and the seamless integration of their services, citing high satisfaction without any required project management. Overall, sentiment is highly positive, emphasizing value for cost and effective service delivery.
Read 2 Recent Reviews

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
Read All Reviews

Was this helpful?

Hatboro, PA

330 S Warminster Rd Suite 341
Hatboro, PA 19040
10 - 15

877-775-3667

See All Locations (1)
View Profile Visit Website
Business & Services Solutions

5.0 17 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Serves Hawaii

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.

See all 17 projects
Reviews mention Reliable
Clients consistently regard Business & Services Solutions as a reliable partner, noting their efficient project management and timely delivery of services. One client highlighted their proactive approach, stating they anticipated needs before they were raised, which streamlined communication and enhanced collaboration. Another emphasized the consistency in service quality, with measurable improvements in response times and customer satisfaction. Overall, the sentiment reflects a strong trust in their reliability and commitment to operational excellence.

Back-Office Outsourcing Services for Outsourcing Company

5.0 May 20, 2025

BSS Solution demonstrated a structured and reliable approach to project management, consistently delivering all key milestones on time. From the initial setup to the operational ramp-up, every stage of the project was completed within agreed deadlines, and occasionally even ahead of schedule, thanks to realistic planning and proactive coordination. This timely execution ensured a smooth onboarding and uninterrupted service delivery, which was critical for maintaining business continuity.
Read Full Review

Call Center Services for IT Consulting Firm

5.0 Jun 21, 2025

Their project management was highly efficient and reliable. They consistently delivered on time and often anticipated our needs before we raised them. Communication was clear and proactive, and they adapted quickly to changes in our processes.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
Read All Reviews

Select Industry to see insights

Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (11) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.
Read All Reviews

Was this helpful?

Tunis, Tunisia

16 Rue Ibn Zohr
Tunis, Tunisia
151 - 200

+21636408538

See All Locations (1)
View Profile Visit Website
six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Hawaii

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

See all 10 projects
Reviews mention Exceptional results
Clients consistently report exceptional results from six eleven global services, particularly highlighting their ability to provide high-quality talent and responsive support. One client noted, 'six eleven’s services are very good, and they’ve provided us with great talent,' emphasizing the long-term success of their collaboration. Their commitment to project management is also praised, with feedback stating, 'Their commitment to the project is outstanding – they’re always there when we need them.' Overall, clients express a high level of satisfaction.

BPO Services for Telecommuniactions & IT Services Company

4.5 Feb 15, 2023

six eleven’s services are very good, and they’ve provided us with great talent. We’ve been working with them for around 10 years now, and some of the resources they originally provided us with are still working for us. These resources are now excellent managers, and they know our business and processes very well.
Read Full Review

Read All Reviews

Was this helpful?

1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
Read 1 Review

Was this helpful?

Industry Experience

Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
Read All Reviews

Select Industry to see insights

Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
Read All Reviews

Was this helpful?
View Profile Visit Website
DAS Hawaii

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Waianae, HI

Services provided

100% Call Center Services

DAS Hawaii, a telephone answering service, is in Waianae, Hawaii. Founded in 2015, the team specializes in Call Center Services.
Read more

Waianae, HI

P.O. Box 1315
Waianae, HI 96792

+1.808.585.2917

See All Locations (1)

View Profile

Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

Get My Matches

Precision Business Support

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Honolulu, HI

Services provided

40% Call Center Services

30% Accounting

30% Back Office Outsourcing

Precision Business Support is a call center company. Their small team is located in Honolulu, Hawaii. Their services include Call Center Services and Back Office Outsourcing.
Read more

Honolulu, HI

518 Holokahana Ln.
Honolulu, HI 96817

+1.808.664.6180

See All Locations (1)

View Profile
Quality Consultation Service

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Honolulu, HI

Services provided

20% Business Consulting

20% Search Engine Optimization

20% Web Design +4 services

10% Accounting

10% Corporate Training & Coaching

10% Marketing Strategy

10% Sales Outsourcing

Quality Consultation Service is a SEO services firm. Their small team is based in Honolulu, Hawaii and focuses on Search Engine Optimization and Web Design. The agency was established in 2020.
Read more

Honolulu, HI

445 Seaside Avenue
Honolulu, HI 96815
2 - 5

808-227-1372

See All Locations (1)

View Profile
Suite Possibilities LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kailua-Kona, HI

Services provided

25% Call Center Services

25% Accounting

25% Back Office Outsourcing +1 service

25% Commercial Property Management

Suite Possibilities LLC, a small call center company, is in Kailua-Kona, Hawaii. The team specializes in Call Center Services and Back Office Outsourcing.
Read more

Kailua-Kona, HI

75-5915 Walua Road,
Kailua-Kona, HI 96740
1

+1.808.326.5600

See All Locations (1)

View Profile
Envision Networked Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Honolulu, HI

Services provided

20% Call Center Services

62% Customer Service Outsourcing

18% Back Office Outsourcing

Small Customer Service Outsourcing company Envision Networked Solutions, is located in Honolulu, Hawaii. The team offers Customer Service Outsourcing and Call Center Services.
Read more

Honolulu, HI

150 Puuhale Rd. Ste C
Honolulu, HI 96819

+1.808.547.2500

See All Locations (1)

View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Top Call Center Services & Voice Services in Hawaii

List of the Top Hawaii Call Center Companies & Voice Services

Reviews mention Helpful

API Integration for Life Science Community

Reviewed 2 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Back Office Outsourcing for E-Commerce Co

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Helpware CX is very responsive

Reviews mention Well-organized projects

Recruitment Services for Financial Services Company

Reviewed 1 time in the past 6 months

Call Center Services for Third-Party Management Company

Reviews mention Helpful

API Integration for Life Science Community

Reviewed 2 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Reliable

Back-Office Outsourcing Services for Outsourcing Company

Call Center Services for IT Consulting Firm

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Exceptional results

BPO Services for Telecommuniactions & IT Services Company

Call Center Services for E-Commerce Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Tell us what you need — we’ll match you with top agencies in minutes.

Why Trust Clutch

List of the Top Hawaii Call Center Companies & Voice Services

Latest Call Centers Articles

How to Build a Budget for Call Center Services [With Template]

Guide to Call Center Outsourcing

How To Hire a Call Center in 4 Steps

Similar Categories

Related Services

Specialties

Nearby Locations