Top Answering Service in Portland
13 Companies
List of the Top Portland Answering Services Companies
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What are Featured Providers?
Undisclosed< $25 / hr50 - 249Serves Portland, ORServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
Industry Experience
Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.Was this helpful?
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- English
- Spanish
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TECHSPEED INC
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$1,000+< $25 / hr50 - 249Portland, ORServices provided
10% Call Center Services20% Back Office Outsourcing15% Customer Service Outsourcing +515% Data Annotation Services15% Document Digitization & Management10% Content Moderation Services10% Litigation Support Services5% TranscriptionFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistSee all 18 projectsTECHSPEED INC specializes in Contact Center Services and Customer Support Services, providing solutions such as inbound call handling, telephonic support, and data entry. Their reviews indicate high customer satisfaction, with a 100% on-time delivery record and proactive communication. Notably, 100% of reviewers praised their project management effectiveness and adaptability to client needs. Overall, clients express strong satisfaction with their responsiveness and commitment to quality.
Reviews mention Reliable
Clients consistently highlight TECHSPEED INC's reliability, noting their effective project management and proactive communication. One client praised their ability to meet deadlines and respond swiftly to inquiries, emphasizing the impressive ownership and accountability demonstrated by the team. The feedback reflects a strong sentiment of satisfaction, with no identified areas for improvement, indicating that the company consistently meets and exceeds client expectations.-
Data Entry Services for Data Solutions Company
5.0 Jun 2, 2021Output is consistent and reliable. Issues rarely occur and, when they do, they are sure to correct quickly.
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Customer Service Outsourcing for Home Care Agency
5.0 Sep 29, 2025Their project management was organized and reliable. What stood out most was their proactive communication and customer-first mindset. They were responsive to our needs, adapting quickly when priorities shifted or when additional support was required. Their performance was reliable and professional, and I was fully satisfied with the support they provided.
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1 of 1 Answering services reviews is 5 stars1 new review for Answering services in past 6 monthsUnknown avg. project costAnswering services Experience
Overall feedback for TECHSPEED INC's Answering services indicates a strong positive sentiment, with 100% of reviewers noting high effectiveness in project management and customer service. Notable strengths include a high call handling capability (50+ calls daily) and excellent issue resolution on first contact. Clients praised their proactive communication and commitment to quality, with no identified areas for improvement. The partnership was characterized by timely deliveries and responsiveness, leading to high client satisfaction.
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Industry Experience
TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketingWas this helpful?
More responsive than most other service providers
Get in TouchTECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed250 - 999Portland, OR
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
50% Answering services40% Virtual receptionist10% Inbound appointment schedulingSee all 7 projectsRuby is a company specializing in virtual receptionist and inbound call center services, dedicated to providing professional customer support services. Reviews highlight their exceptional call handling and customer care, with 100% of reviewers appreciating their professionalism and live answering services. Clients value their seamless communication, reporting significant savings and enhanced customer experience.
Reviews mention Helpful
Clients express high satisfaction with Ruby Receptionists, highlighting their professionalism and helpfulness. One client from Tyra Law Firm noted that the receptionists seamlessly integrate with their operations, providing a personal touch that enhances client interactions. They appreciated the receptionists' ability to handle calls efficiently and with courtesy, often exceeding expectations. Overall, feedback emphasizes Ruby's commitment to quality service and their effectiveness in virtual office management.-
Receptionist Support for Law Firm
5.0 Nov 19, 2018Ruby Receptionists is central to my goal of “virtualizing” my office so that I can operate from anywhere in the world. They go above and beyond to be helpful. I have received very positive feedback from clients, many of whom have no idea that they were not speaking with a staff member from my office.
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3 of 7 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 7 ReviewsCall Center Services PROJECT HIGHLIGHT
Virtual Receptionist Service for Law Firm
5.0 — Ruby Receptionists provide ongoing phone answering services to a solo legal practitioner. They answer all incoming calls and forward the messages to the attorney. Read moreWas this helpful?
Industry Experience
Ruby Receptionists has demonstrated expertise across various industries including Legal, Advertising & Marketing, Arts, Entertainment & Music, Manufacturing, Financial Services, and Energy & Natural Resources. Feedback highlights their professionalism, strong customer service, and ability to manage inbound calls effectively. In the Legal sector, they are praised for enhancing client communication and operational efficiency. Overall sentiment is positive, indicating Ruby Receptionists is a strong fit for businesses seeking reliable virtual receptionist services.
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Arts, entertainment & music Manufacturing Financial services Energy & natural resources Advertising & marketing LegalWas this helpful?
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UndisclosedUndisclosed1,000 - 9,999Portland, OR
Services provided
70% Call Center Services30% Sales OutsourcingFocus Areas
57% Answering services29% Virtual receptionist14% Inbound appointment schedulingSee all 31 projectsAnswerConnect is a Contact Center Services provider specializing in Inbound Call Center and Customer Support Services. Reviews highlight their efficient call handling and customer care services, with clients praising their professionalism and ease of collaboration. Around 90% of reviewers note positive experiences, emphasizing their ability to improve productivity and cost-effectiveness for businesses.
Reviews mention Timely
Clients consistently highlight AnswerConnect's timely service as a significant strength. One reviewer noted, "The calls are answered in a timely manner, and calls are directed to the right person," reflecting a strong emphasis on promptness. Another client remarked on the "fast attention to the client" and the overall effectiveness of their service. The overall sentiment regarding timeliness is overwhelmingly positive, with no reported areas for improvement in this aspect.-
Answering Services for Small Manufacturer
5.0 Nov 2, 2017It is a fast service. For me, it's perfect. We have been with them for about 4 years.
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Answering Services for Healthcare Provider
5.0 Aug 12, 2017The calls are answered in a timely manner. Calls are directed to the right person. There are no improvements.
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Customer Response Services for Small Manufacturer
5.0 Aug 12, 2017It is a fast service. For me, it's perfect. We have been with them for about 4 years.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on AnswerConnect indicates a strong sentiment regarding its cost-effectiveness and value for money. Many reviewers highlighted that the services provided have led to significant savings, with one client noting a monthly saving of $4,000 to $5,000. Others mentioned that the pricing is reasonable, with packages that fit their needs. Overall, clients appreciate the affordable rates combined with high-quality service, emphasizing that outsourcing to AnswerConnect has resulted in enhanced productivity and customer satisfaction.Was this helpful?
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Dallas, Texas (2) Farmingdale, New York (2) Pittsburgh, Pennsylvania (2) Santa Ana, California (1) Vacaville, California (1) Pittsburg, Kansas (1) Houston, Texas (1) Foley, Alabama (1) Chicago, Illinois (1) New York City, New York (1) Covina, California (1) Sacramento, California (1) Maitland, Florida (1) Sunnyvale, California (1) Charlotte, North Carolina (1) Chandler, Arizona (1) Portland, Oregon (1) Spokane, Washington (1) Vancouver, Washington (1) Owensboro, Kentucky (1) Orlando, Florida (1) Hampton, Virginia (1) Franklin Lakes, New Jersey (1) Miami, Florida (1) Island Park, New York (1) Pikeville, Kentucky (1) Spring City, Pennsylvania (1)Was this helpful?
Review Rating from Clients
4.0/5.0
Quality
3.5
Schedule
3.5
Cost
4.8
Willing to Refer
4.0
Portland-based clients praise AnswerConnect for their organized, personalized call handling and reliable customer service, supporting ongoing inbound call management for tech firms and other businesses. Their team efficiently screens calls, books appointments, and enhances customer experience, demonstrating extensive experience over 20 years.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed10 - 49Portland, OR
Services provided
70% Call Center Services30% Back Office OutsourcingFocus Areas
80% Answering services20% Inbound appointment schedulingSee all 8 projectsPhysicians Answering Service is a highly-regarded company offering Contact Center Services with a focus on after-hours call handling for medical practices. Reviewers consistently praise their reliability, responsiveness, and proactive communication, with over 90% noting their flexibility and efficiency in fielding calls. They excel in customer care services, offering personalized, friendly interactions, though some suggest improvements in message clarity during crisis situations.
Industry Experience
Physicians Answering Service has extensive experience in the healthcare industry, providing after-hours support to clinics, specialty medical practices, fertility centers, pediatric services, and hospice agencies. Feedback highlights their reliability, proactive communication, and flexibility in handling urgent and non-urgent calls. Overall sentiment is highly positive, with clients appreciating their personalized service and effective triage capabilities. Their expertise makes them particularly well-suited for healthcare providers seeking dependable call management solutions.
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Healthcare NonprofitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Physicians Answering Service as providing good value for money, with costs ranging from $2,400 to $50,000 depending on the engagement. Feedback highlights their reliability and responsiveness, with one client noting, 'They’re always willing to do whatever we need,' while another stated, 'I’m happy with them and we’ve stuck with them for over a decade.' Overall, clients appreciate the service's flexibility and consistency, indicating a strong satisfaction with the pricing relative to the quality provided.Was this helpful?
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6 of 8 Portland-based reviews are 5 starsLess than $10,000 avg. project cost for Call Center Services services in PortlandRead Similar ReviewsPortland-based Call Center Services project highlight
Virtual Receptionist Services for Retina Clinic
5.0 — Physicians Answering Service provides after-hour answering services for a retina clinic. The team transfers calls to doctors who are on-call. They also take over when their client leaves the office Read moreWas this helpful?
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Undisclosed< $25 / hr50 - 249Portland, OR
Services provided
40% Call Center Services30% Customer Service Outsourcing30% Sales OutsourcingFocus Areas
40% Answering services50% Inbound appointment scheduling10% Virtual receptionistSee all 4 projectsHelloSells is a company specializing in Contact Center Services, offering solutions in Inbound and Outbound Call Centers, Customer Support, and Telephonic Support. Reviews highlight their exceptional customer service, efficient call handling, and strong communication skills, with 100% of reviewers noting positive experiences. Clients are impressed by their adaptability and the professional appearance they bring to businesses, resulting in improved sales conversions and operational efficiency.
Reviews mention Personable
The overall sentiment regarding HelloSells' personable approach is highly positive. Clients appreciate the team's availability and effective communication, highlighting that they interact with real people rather than automated systems. One client noted, 'I don’t sit on the phone waiting for them to answer,' emphasizing the promptness and reliability of their service. The personable nature of HelloSells is further evidenced by their proactive follow-ups and supportive IT department, which enhances the client experience.-
Virtual Answering Services for Financial Services Co
5.0 Jan 21, 2020Availability and communication are their team’s most impressive qualities. They have good lines of communication headed by real people. I don’t sit on the phone waiting for them to answer. I don’t send emails to an unknown source. Other companies don’t provide much communication, but HelloSells gives great customer service.
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4 of 4 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Virtual Answering Services for Financial Services Co
5.0 — HelloSells provides virtual answering services to prevent unanswered client calls for a financial solutions company. They integrated services with a CRM, offer technical tutorials, and manage IT Read moreWas this helpful?
Industry Experience
HelloSells has demonstrated expertise across various industries including Financial Services, Healthcare, Moving Services, and Arts & Entertainment. Clients commend their professional communication, quick response times, and tailored service integration. In the Financial Services sector, they improved sales conversions; in Healthcare, they provided critical monitoring support; and in Moving Services, they enhanced customer interaction efficiency. Overall, sentiment remains highly positive, showcasing HelloSells as a versatile partner for businesses seeking reliable customer support solutions.
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Financial services Other Industry Arts, entertainment & music HealthcareWas this helpful?
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UndisclosedUndisclosed1,000 - 9,999Portland, OR
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingServiceForge, a phone answering service and Customer Service Outsourcing company, was founded in 2023. They offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Beaverton, OR
Services provided
10% Call Center Services40% Business Consulting40% IT Managed Services +110% Customer Service OutsourcingFocus Areas
100% Answering servicesInflowCX is an IT managed services company. They are in Beaverton, Oregon, and their services include IT managed services and Business Consulting.
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$1,000+$25 - $49 / hr50 - 249Happy Valley, OR
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSecurus Contact Systems is a phone answering service. Launched in 2012, the firm is in Happy Valley, Oregon. Their services include Call Center Services and Sales Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Salem, OR
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesTelephone answering service Business Connections, Inc. Is in Salem, Oregon. The team offers Call Center Services.
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UndisclosedUndisclosed250 - 999Gresham, OR
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistAnswerNet is a call center. Headquartered in Gresham, Oregon, the agency provides Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Sandy, OR
Services provided
75% Call Center Services25% Customer Service OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingAnswer Ally is a call center service. Headquartered in Sandy, Oregon, the company was launched in 2014. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Portland, OR
Services provided
75% Call Center Services25% Customer Service OutsourcingFocus Areas
100% Answering servicesGateway Communications Inc. Is an answering service. Their small team is located in Portland, Oregon. Their team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Portland, OR
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
100% Answering servicesBadass P.A. PDX, a small Back Office Outsourcing and call center, is based in Portland, Oregon. The team provides Back Office Outsourcing and Call Center Services.
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List of the Top 5 Portland Answering Services Companies
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UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
30.8/40.015/20 Reviews5.9/10 Clients & Experience9.9/10 Market PresenceService focus
80% Call Center Services50% Answering services20% Other -
$1,000+< $25 / hr50 - 249Portland, OR
Ability to deliver
32.7/40.018.4/20 Reviews6.1/10 Clients & Experience8.2/10 Market PresenceService focus
10% Call Center Services35% Answering services90% Other -
UndisclosedUndisclosed1,000 - 9,999Portland, OR
Ability to deliver
24.5/40.015/20 Reviews1/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services57% Answering services30% Other -
UndisclosedUndisclosed10 - 49Portland, OR
Ability to deliver
24.2/40.015.6/20 Reviews3.7/10 Clients & Experience4.9/10 Market PresenceService focus
70% Call Center Services80% Answering services30% Other -
Undisclosed< $25 / hr50 - 249Portland, OR
Ability to deliver
21.9/40.016.2/20 Reviews0.5/10 Clients & Experience5.2/10 Market PresenceService focus
40% Call Center Services40% Answering services60% Other -
UndisclosedUndisclosed1,000 - 9,999Portland, OR
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Call Center Services35% Answering services50% Other -
UndisclosedUndisclosed50 - 249Beaverton, OR
Ability to deliver
7.1/40.00/20 Reviews0/10 Clients & Experience7.1/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
$1,000+$25 - $49 / hr50 - 249Happy Valley, OR
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
60% Call Center Services33% Answering services40% Other -
$1,000+$25 - $49 / hr10 - 49Salem, OR
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services100% Answering services -
UndisclosedUndisclosed250 - 999Gresham, OR
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
25% Call Center Services30% Answering services75% Other -
$1,000+$25 - $49 / hr10 - 49Sandy, OR
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
75% Call Center Services33% Answering services25% Other -
$1,000+$25 - $49 / hr10 - 49Portland, OR
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
75% Call Center Services100% Answering services25% Other -
$1,000+$25 - $49 / hr2 - 9Portland, OR
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services100% Answering services50% Other
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