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Top Phone Support Services in Toronto

Ratings Updated: May 6, 2026
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6 Leaders 15 Contenders

33 Companies

Country: Canada
Province: Ontario
City: Toronto
Customer Service Outsourcing: Phone Support Services

List of the Top Toronto Customer Service Phone Support Companies

  • ContactPoint 360 Logotype

    4.8 6 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Toronto, Canada

    Services provided

    29% Customer Service Outsourcing
    41% Call Center Services
    19% Back Office Outsourcing +1
    11% Sales Outsourcing

    Focus Areas

    45% Phone Support Services
    25% Chat Support Services
    20% Email Support Services +1
    10% Order Processing & Taking

    ContactPoint 360 is a Customer Service BPO and outsourcing company specializing in call center solutions and remote customer care. The reviews reflect an overwhelmingly positive response, with significant improvements in response times and customer satisfaction mentioned by all clients. Approximately 100% of reviewers commend their adaptability and seamless integration, likening their service to an internal team. Some suggest enhanced reporting detail would add further value.

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    Reviews mention Open to feedback

    Clients have consistently highlighted ContactPoint 360's openness to feedback, noting their responsiveness and proactive implementation of suggestions. One client emphasized that the project management team was 'always open to feedback and quick to implement changes.' This reflects an overall positive sentiment towards their collaborative approach, with a minor suggestion for more frequent performance reviews to enhance efficiency further.
    • Call Center Services for Marketing Agency
      5.0 Nov 12, 2025

      Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes.

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    Industry Experience

    ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.

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    Advertising & marketing Automotive Consumer products & services

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.
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    Review Rating from Clients

    4.0/5.0

    Quality

    4.5

    Schedule

    5.0

    Cost

    3.5

    Willing to Refer

    4.5

    Toronto-based ContactPoint360 excels in customer experience, BPO, and digital transformation, delivering scalable call center solutions, inbound/outbound support, and back-office services. Clients praise their timely delivery, quality assurance, and ability to handle high volumes, making complex projects smooth and effective.
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  • AnswerForce Logotype

    4.4 18 reviews
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Toronto, Canada

    Services provided

    30% Customer Service Outsourcing
    70% Call Center Services

    Focus Areas

    60% Phone Support Services
    40% Chat Support Services

    AnswerForce provides comprehensive Customer Support Outsourcing (CSO) services, including global, around-the-clock support. Reviews highlight significant reductions in backlogs and commend the company for its consistent problem resolution, demonstrating effective and reliable service delivery.

    See all 18 projects

    Reviews mention High-quality work

    Clients consistently commend AnswerForce for delivering high-quality work that enhances their operations. For instance, a marketing director praised their ability to create complex, customized call scripts efficiently, resulting in seamless integration into daily operations. Another client highlighted their professionalism and responsiveness, noting that AnswerForce never misses calls and significantly improves customer service. Overall, the sentiment towards AnswerForce's quality of work is overwhelmingly positive, with multiple reviews emphasizing their dedication to excellence and customer satisfaction.
    • Answering Service for Oil & Gas Service Company
      5.0 Aug 23, 2021

      The completeness of the service offering and features for a price that is comparable to those who are offering less features and worse customer service. The complexity that their process is able to manage is also quite impressive.

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    • Call Center Services for HR & Payroll Consulting Co
      4.5 Feb 19, 2021

      They’ve handled everything perfectly. Occasionally I listen to their recordings, and I’ve been pleasantly surprised by how well their representatives handle our calls.

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    • Answering Services & Inbound Client Mgmt for Tutoring Co
      4.0 Apr 30, 2020

      The quality of their calls sets them apart, including how fast they’re able to get their team up and running to handle the calls. We can change our script in real-time, so if I just need to change 1–2 things, I can go in and make the changes myself, and they’ll be reflected in the next call.

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    • Appointment Scheduling and Customer Orders for IT Company
      4.0 Dec 24, 2017

      Their work is excellent and very professional. The service and treatment they provide is excellent quality.

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    Industry Experience

    AnswerForce has demonstrated expertise across diverse industries, including Energy & Natural Resources, Financial Services, Nonprofit, Consulting, Human Resources, IT Services, Construction, Education, Utilities, Retail, and Manufacturing. Clients commend their responsiveness, professionalism, and ability to streamline communication processes. Positive feedback highlights their adaptability and effective script management, especially in industries requiring 24/7 support. Overall, AnswerForce is well-suited for businesses that prioritize customer service and call management.

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    Energy & natural resources Financial services Consulting Nonprofit Human Resources IT Services Construction Education Utilities Information technology Manufacturing Retail Business services

    Average Project Cost Breakdown

    Less than $10,000 (6) $50,000 to $199,999 (3) $10,000 to $49,000 (1)

    What Clients Have Said

    Overall, clients express positive sentiments regarding AnswerForce's cost-effectiveness and value for money. Several reviews highlight competitive pricing and flexible billing structures tailored to call volumes, such as a client noting a monthly cost of $225 for comprehensive service. Additionally, clients appreciate the high-quality service relative to pricing, with one stating that AnswerForce offers 'excellent service at a good cost.' However, some feedback indicates room for improvement in pricing transparency and billing clarity.
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    San Antonio, Texas (1) Edina, Minnesota (1) Denville, New Jersey (1) Buffalo, New York (1) New York City, New York (1) Cincinnati, Ohio (1) Los Angeles, California (1) Denver, Colorado (1) Phoenix, Arizona (1) Philadelphia, Pennsylvania (1) Loganville, Georgia (1) Levelland, Texas (1) Groveport, Ohio (1) Conway, Massachusetts (1) Orange County, California (1)
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  • 24H Virtual Logotype

    5.0 13 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    20% Customer Service Outsourcing
    50% Call Center Services
    20% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    60% Phone Support Services
    20% Chat Support Services
    10% Email Support Services +1
    10% Order Processing & Taking

    24H Virtual is a call center and virtual assistance company specializing in reception, call handling, and administrative support services. They have received overwhelmingly positive feedback from clients, with 100% of reviews noting their professionalism, patient communication, and effective project management skills. Clients appreciate the company's flexibility, responsiveness, and personalized customer service, often highlighting their ability to adapt to specific business needs.

    See all 13 projects

    Reviews mention Exceptional results

    Clients have reported exceptional results from their collaboration with 24H Virtual, highlighting their flexibility, professionalism, and thorough training. One client noted, "The flexibility, professionalism, and training were all amazing," emphasizing the seamless handling of calls. Additionally, the ongoing communication regarding service needs further demonstrates the company's commitment to client satisfaction, leading to positive outcomes that align with initial expectations.
    • After Hours Call Center Support for Logistics & Supply Chain
      5.0 Mar 2, 2021

      The flexibility, professionalism, and training were all amazing. Paul has made sure his representatives are prepared for the calls and are able to handle them with care.

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    Average Project Cost Breakdown

    Less than $10,000 (10) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.
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    Canada (10) United States (3)

    Review Rating from Clients

    4.9/5.0

    Quality

    4.9

    Schedule

    4.9

    Cost

    4.9

    Willing to Refer

    5.0

    Reviewers in Toronto highlight 24H Virtual’s expertise in managing multi-industry call services, from property management to health education. Their dedicated team provides reliable, customized support, enhancing customer engagement and reducing administrative burdens across diverse complex projects.
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  • Omnie Integrated Services Inc. Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    75% Customer Service Outsourcing
    25% Back Office Outsourcing

    Focus Areas

    33% Phone Support Services
    34% Chat Support Services
    33% Email Support Services

    Omnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.

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    Industry Experience

    Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.

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    Select Industry to see insights

    Manufacturing

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.
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    Toronto, Canada

    200 – 150 King St. W.
    Toronto, Canada M5H 1J9

    76 - 100

    +1 (833) 665-1533

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  • ZRAFTED Logotype

    5.0 3 reviews
    Undisclosed
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Services provided

    30% Customer Service Outsourcing
    40% Web Development
    15% Search Engine Optimization +1
    15% Social Media Marketing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    ZRAFTED is a multifaceted digital agency specializing in web design, SEO, and lead generation. The company is praised for its fast communication, value for money, and friendly support, with 100% of reviewers highlighting their responsiveness and effective project management. Clients appreciate ZRAFTED's ability to deliver projects on time and adapt to changes without hesitation.

    See all 3 projects

    Industry Experience

    ZRAFTED has demonstrated expertise in the real estate and financial services industries, receiving positive feedback for their ability to enhance website design and SEO for real estate clients, resulting in increased leads and customer engagement. In the financial sector, they excelled in lead generation, effectively identifying potential clients. Overall, clients highlight ZRAFTED's strong communication, timely delivery, and value for money, indicating they are a suitable partner for projects in both industries.

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    Select Industry to see insights

    Real estate Financial services

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients consistently highlight ZRAFTED's excellent value for money, with one client stating that their pricing fit within budget and emphasized 'great value for cost.' Another client noted their satisfaction with the leads generated, attributing successful conversions to ZRAFTED's understanding of client needs. Overall, feedback indicates that ZRAFTED delivers high-quality services efficiently, with prompt communication and a commitment to meeting client expectations, reinforcing the perception of a strong return on investment.
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    Canada (1) United States (1)

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Toronto-based clients praise ZRAFTED for their expertise in web development, SEO, and digital marketing, delivering tailored websites with booking features, Google Maps integration, and content updates. They are known for fast communication, reliable project management, and providing valuable support for rental property businesses.
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  • VoiceLogic.com Logotype

    4.0 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    25% Customer Service Outsourcing
    50% Sales Outsourcing
    25% Call Center Services

    Focus Areas

    100% Phone Support Services

    VoiceLogic.com is a company specializing in outbound call services, customer service management, and telemarketing solutions. Across reviews, they are praised for their expertise and responsible personnel, saving clients substantial costs—up to $17,000 monthly. Some areas for improvement include contact availability and occasional dropped calls, but overall, they maintain a strong reputation for efficiency and effective service delivery.

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    Reviews mention Efficient

    The overall sentiment regarding VoiceLogic's efficiency is highly positive. Clients appreciate the significant improvements in call reception and faster complaint resolution. One client noted a monthly saving of $10,000 to $17,000, attributing this to VoiceLogic's responsible and qualified staff. Additionally, they highlighted greater efficiency in public attention services, despite occasional reports of dropped calls, indicating a strong overall performance in operational efficiency.
    • Telemarketing Services for Energy Company
      4.5 Dec 24, 2017

      Their service has greatly improved the reception among our users. Complaints are attended to much faster and there is greater efficiency in the area of public attention. Their strengths are responsible and qualified personnel.

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    Industry Experience

    VoiceLogic.com has garnered positive feedback across various industries, including Telecommunications, Energy & Natural Resources, and Government. Clients appreciate their expertise and efficiency in managing outbound services, notably in improving customer service and reducing costs. The Telecommunications sector highlights their capability in resolving technology issues, while Energy clients praise their responsiveness and qualified staff. Government clients acknowledge effective outbound sales and cost savings. Overall, VoiceLogic is recognized for their strong performance and industry-specific strengths.

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    Select Industry to see insights

    Telecommunications Energy & natural resources Government

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) Less than $10,000 (1)

    What Clients Have Said

    Clients have reported that VoiceLogic.com offers significant cost savings and good value for money. One client noted a savings of $300 per month, while another estimated monthly savings between $10,000 and $17,000, attributing this to improved efficiency in handling customer service. The pricing structure includes a per-call charge and a short-term package with discounts, which clients found beneficial. Overall, the sentiment is positive, highlighting the company's expertise and responsible service.
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    Washington, District of Columbia (1) San Jose, California (1) Walnut, California (1)
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  • Callnovo Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Markham, Canada

    Services provided

    25% Customer Service Outsourcing
    50% Call Center Services
    25% Sales Outsourcing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Callnovo is a call center company founded in 2004. Their team focuses on Call Center Services and Customer Service Outsourcing.

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  • NCRi Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Mississauga, Canada

    Services provided

    30% Customer Service Outsourcing
    40% Call Center Services
    30% Back Office Outsourcing

    Focus Areas

    60% Phone Support Services
    20% Chat Support Services
    20% Email Support Services

    NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.

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  • Gatestone & Co. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Toronto, Canada

    Services provided

    20% Customer Service Outsourcing
    60% Call Center Services
    20% Sales Outsourcing

    Focus Areas

    50% Phone Support Services
    50% Order Processing & Taking

    Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.

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  • Rezolves Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49
    Mississauga, Canada

    Services provided

    50% Customer Service Outsourcing
    50% Call Center Services

    Focus Areas

    30% Phone Support Services
    35% Order Processing & Taking
    20% Chat Support Services +1
    15% Email Support Services

    Rezolves offers a comprehensive suite of services including Customer Support Outsourcing, Order Processing, and Back Office Operations Optimization, complemented by digital marketing expertise. The reviews highlight their professionalism, timely project management, and data-driven strategies leading to increased customer satisfaction and business efficiency. Their holistic approach and adaptability make them a trusted partner for businesses seeking integrated BPO solutions.

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    Mississauga, Canada

    150-77 City Center Drive, Mississauga, ON L5B 1M5
    Mississauga, Canada L5B 1M5

    6 - 9

    +1 (416) 648-7581

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  • 3C Contact Services Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Vaughan, Canada

    Services provided

    31% Customer Service Outsourcing
    46% Call Center Services
    13% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    29% Phone Support Services
    41% Chat Support Services
    30% Order Processing & Taking

    3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.

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  • Miratel Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Vaughan, Canada

    Services provided

    10% Customer Service Outsourcing
    50% Back Office Outsourcing
    30% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    100% Phone Support Services

    Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.

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  • Millenium1 Solutions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Toronto, Canada

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    25% IT Managed Services

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Launched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large.

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  • Call Centre Systems Inc. Logotype

    Not yet reviewed

    $1,000+
    $300+ / hr
    10 - 49
    Toronto, Canada

    Services provided

    20% Customer Service Outsourcing
    30% Commercial Brokerage Services
    25% Call Center Services +2
    15% Fulfillment
    10% Sales Outsourcing

    Focus Areas

    86% Phone Support Services
    14% Order Processing & Taking

    Call Centre Systems Inc. Is a Commercial Brokerage Services company. Founded in 1989, the company is in Toronto, Canada. Their services include Commercial Brokerage Services and Call Center

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  • Grasp Solutions Logotype

    4.5 1 review
    $1,000+
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Services provided

    38% Customer Service Outsourcing
    22% Call Center Services
    20% HR Outsourcing +2
    10% Advertising
    10% Social Media Marketing

    Focus Areas

    20% Phone Support Services
    80% Email Support Services

    Grasp Solutions offers Customer Support Outsourcing, Call Center Outsourcing, and virtual receptionist services. Reviewers consistently highlight their budget-friendly pricing, high-quality impact on customers, and timely delivery of services. Overall, Grasp Solutions is praised for their excellent customer care outsourcing capabilities and effective project management.

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  • WorkStaff360 Logotype

    5.0 21 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    15% Customer Service Outsourcing
    20% Staffing
    15% Back Office Outsourcing +4
    15% HR Outsourcing
    15% Recruitment Process Outsourcing
    15% Sales Outsourcing
    5% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    WorkStaff360 provides Customer Support Outsourcing services, including virtual assistants for call center and inventory management tasks. The reviews highlight the company's affordability, professionalism, and responsiveness, contributing to improved customer service outcomes. Clients appreciate the value for cost and suggest expanding services to include onshore virtual assistants.

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  • HireAway Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    25% Corporate Travel Management

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    HireAway is a call center company founded in 2019. Their services include Call Center Services and Back Office Outsourcing.

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  • Qallus JSR Inc. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Toronto, Canada

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    25% Sales Outsourcing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    In Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.

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  • Task Network Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Toronto, Canada

    Services provided

    17% Customer Service Outsourcing
    23% Back Office Outsourcing
    20% Accounting +3
    20% Call Center Services
    10% IT Managed Services
    10% Transcription

    Focus Areas

    27% Phone Support Services
    46% Chat Support Services
    27% Order Processing & Taking

    Task Network, a midsize Back Office Outsourcing company, is located in Toronto, Canada. Their services include Back Office Outsourcing and Accounting.

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  • MJR Capital Services Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Mississauga, Canada

    Services provided

    10% Customer Service Outsourcing
    50% Back Office Outsourcing
    40% Call Center Services

    Focus Areas

    100% Phone Support Services

    MJR Capital Services is a midsize Back Office Outsourcing company. Launched in 1995, the team specializes in Back Office Outsourcing and Call Center Services.

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  • People's Choice Staffing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Brampton, Canada

    Services provided

    20% Customer Service Outsourcing
    30% Staffing
    20% Accounting +2
    20% Recruiting
    10% HR Consulting

    Focus Areas

    100% Phone Support Services

    Founded in 2009, People's Choice Staffing is a Staffing company. Based in Barrie, Canada and Brampton, Canada, the team provides Staffing and Accounting.

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    Brampton, Canada

    2760 North Park Drive Unit # 65
    Brampton, Canada L6S 0C5

    6 - 9

    905-970-9915

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  • Swivelt Logotype

    5.0 2 reviews
    $100,000+
    Undisclosed
    10 - 49
    Oakville, Canada

    Services provided

    30% Customer Service Outsourcing
    30% Sales Outsourcing
    20% Back Office Outsourcing +2
    10% Pay Per Click
    10% Search Engine Optimization

    Focus Areas

    30% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    20% Order Processing & Taking

    Swivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.

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    Reviews mention Communicative

    Clients have highlighted Swivelt's exceptional communication skills, noting that the project manager assigned was 'very friendly and easy to communicate with,' which facilitated a smooth workflow. The overall sentiment reflects a high level of satisfaction regarding their communicative capabilities, contributing to a successful partnership and positive project outcomes.
    • B2B Marketing for IT Software
      5.0 Oct 28, 2020

      The project manager assigned to us was very friendly and easy to communicate with us and understand all the requirements.

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    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients have praised Swivelt for delivering excellent value for money, noting their impactful results in a short timeframe. One client highlighted a significant increase in brand awareness and lead generation within 15 days, emphasizing the company's quality work and friendly communication. Another review commended the software developed for a new CRM, which streamlined the sales process. Overall, the sentiment reflects satisfaction with both the pricing and the outcomes achieved.
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    Indonesia (1) Malaysia (1)

    Oakville, Canada

    1155 North Service Road, West, Unit 11, Suite #16
    Oakville, Canada L6M 3E3

    10 - 15

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  • Bill Gosling Outsourcing Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Newmarket, Canada

    Services provided

    35% Customer Service Outsourcing
    25% Call Center Services
    10% Back Office Outsourcing +4
    10% Corporate Training & Coaching
    10% Sales Outsourcing
    5% AI Development
    5% Other Application Development

    Focus Areas

    43% Phone Support Services
    33% Order Processing & Taking
    14% Chat Support Services +1
    10% Email Support Services

    Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.

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  • PROSOLUTIONS BPO Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Ajax, Canada

    Services provided

    40% Customer Service Outsourcing
    30% Sales Outsourcing
    10% Back Office Outsourcing +4
    5% Document Digitization & Management
    5% Finance & Accounting Outsourcing (FAO)
    5% IT Managed Services
    5% IT Strategy Consulting

    Focus Areas

    30% Phone Support Services
    35% Chat Support Services
    35% Email Support Services

    PROSOLUTIONS BPO is a Customer Service Outsourcing company founded in 2014. Their services include Customer Service Outsourcing and Sales Outsourcing.

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  • VirtualAssistants.ca Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49
    Toronto, Canada

    Services provided

    20% Customer Service Outsourcing
    30% Back Office Outsourcing
    20% Finance & Accounting Outsourcing (FAO) +2
    20% Sales Outsourcing
    10% HR Outsourcing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Get a full-time employee for only CAD $1,099 per month. If you are looking for a superstar marketing, sales, finance, or support hire we have you covered. Use your dedicated virtual assistant to

    Read more
    See all 1 projects
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  • One Touch Solutions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Oakville, Canada

    Services provided

    18% Customer Service Outsourcing
    47% Call Center Services
    25% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    50% Phone Support Services
    50% Order Processing & Taking

    Small answering service One Touch Solutions, is based in Oakville, Canada and Plainview, New York. The team provides Call Center Services and Back Office Outsourcing.

    Read more
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  • Propcdefender Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Oshawa, Canada

    Services provided

    20% Customer Service Outsourcing
    20% Accounting
    20% Back Office Outsourcing +2
    20% Call Center Services
    20% IT Strategy Consulting

    Focus Areas

    50% Phone Support Services
    30% Email Support Services
    20% Chat Support Services

    Headquartered in Oshawa, Canada and Cheyenne, Wyoming, Propcdefender is an IT strategy consulting company. The team specializes in IT strategy consulting and Call Center Services.

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  • Agents Republic Inc. Logotype

    4.5 1 review
    $1,000+
    < $25 / hr
    250 - 999
    Toronto, Canada

    Services provided

    20% Customer Service Outsourcing
    60% Call Center Services
    10% Sales Outsourcing +2
    5% BI & Big Data Consulting & SI
    5% Market Research

    Focus Areas

    75% Phone Support Services
    25% Order Processing & Taking

    Agents Republic Inc. is a Customer Service BPO specializing in outsourced customer support, offering 24/7 multi-language support and advanced call center solutions. The company receives overwhelmingly positive feedback, with clients noting a 15% increase in customer satisfaction and a 20% boost in Net Promoter Score. Clients commend their adaptability, timely delivery, and effective communication.

    See all 1 projects
    0 of 1 Customer Service Outsourcing reviews are 5 stars
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Mobile Gaming Company

    4.5 — A mobile gaming company hired Agents Republic Inc. for customer outsourcing services. The team was responsible for providing round-the-clock support through email, live chat, phone, and social media Read more
    Read 1 Review

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have noted that Agents Republic Inc. offers competitive pricing that fits within budget constraints while delivering significant value. One client highlighted a 20% reduction in operational costs achieved through their services, enhancing overall cost efficiency. The positive sentiment surrounding their cost-effectiveness is reinforced by comments on high-quality support and timely delivery, indicating that the investment in their services yields substantial returns in customer satisfaction and operational success.
    Read All Reviews

    Toronto, Canada

    250 Yonge Street Suite 2201
    Toronto, Canada M4S 2B2

    +1 (604) 210 8100

    See All Locations (3)
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  • Innovative Vision Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Toronto, Canada

    Services provided

    42% Customer Service Outsourcing
    33% Back Office Outsourcing
    25% Call Center Services

    Focus Areas

    30% Phone Support Services
    40% Chat Support Services
    30% Order Processing & Taking

    Innovative Vision is a midsize Customer Service Outsourcing company. Launched in 2002, the team focuses on Customer Service Outsourcing and Back Office Outsourcing.

    Read more
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  • LSM BPO Canada Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    10% Customer Service Outsourcing
    20% Back Office Outsourcing
    15% Call Center Services +6
    15% Web Design
    15% Web Development
    10% Sales Outsourcing
    5% Email Marketing
    5% Search Engine Optimization
    5% Social Media Marketing

    Focus Areas

    50% Phone Support Services
    50% Order Processing & Taking

    LSM BPO Canada is a midsize Back Office Outsourcing company located in Toronto, Canada. Their services include Back Office Outsourcing and Call Center Services.

    Read more
    View Profile
  • Mekka Communications Incorporated Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    2 - 9
    Toronto, Canada

    Services provided

    20% Customer Service Outsourcing
    80% Call Center Services

    Focus Areas

    50% Phone Support Services
    50% Order Processing & Taking

    Small telephone answering service Mekka Communications Incorporated, is in Toronto, Canada. The team offers Call Center Services and Customer Service Outsourcing.

    Read more
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  • Prospects DM Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Hamilton, Canada

    Services provided

    15% Customer Service Outsourcing
    30% Call Center Services
    25% IT Managed Services +2
    15% Application Management & Support
    15% Sales Outsourcing

    Focus Areas

    100% Phone Support Services

    Founded in 2008, Prospects DM is a midsize Hamilton, Canada-based answering service company. Their services include Call Center Services and IT managed services.

    Read more
    View Profile
  • H-Line Soft Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Hamilton, Canada

    Services provided

    10% Customer Service Outsourcing
    45% Back Office Outsourcing
    25% HR Consulting +2
    10% Call Center Services
    10% Sales Outsourcing

    Focus Areas

    100% Phone Support Services

    H-Line Soft is a midsize Back Office Outsourcing company based in Secunderabad, India and Fremont, California. The team provides Back Office Outsourcing and HR Consulting.

    Read more

    Hamilton, Canada

    5-1404 Cormorant Rd
    Hamilton, Canada L9G 4V5

    See All Locations (4)
    View Profile

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Ability to deliver
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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 AnswerForce
2 24H Virtual
3 ContactPoint 360
4 Omnie Integrated Services Inc.
5 ZRAFTED
6 VoiceLogic.com

List of the Top 6 Toronto Customer Service Phone Support Companies

  1. AnswerForce Logotype

    AnswerForce

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Toronto, Canada

    Ability to deliver

    31.2/40.0
    14.6/20 Reviews
    8.3/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    60% Phone Support Services
    70% Other
    View Profile Visit Website
  2. 24H Virtual Logotype

    24H Virtual

    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    30.6/40.0
    16.2/20 Reviews
    9.3/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    60% Phone Support Services
    80% Other
    View Profile Visit Website
  3. ContactPoint 360 Logotype

    ContactPoint 360

    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Toronto, Canada

    Ability to deliver

    25.2/40.0
    16.4/20 Reviews
    2.7/10 Clients & Experience
    6.1/10 Market Presence

    Service focus

    29% Customer Service Outsourcing
    45% Phone Support Services
    71% Other
    View Profile Visit Website
  4. Omnie Integrated Services Inc. Logotype

    Omnie Integrated Services Inc.

    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Ability to deliver

    23.6/40.0
    16.2/20 Reviews
    1.9/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    75% Customer Service Outsourcing
    33% Phone Support Services
    25% Other
    View Profile Visit Website
  5. ZRAFTED Logotype

    ZRAFTED

    Undisclosed
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Ability to deliver

    26.2/40.0
    16.2/20 Reviews
    5.1/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    25% Phone Support Services
    70% Other
    View Profile Visit Website
  6. VoiceLogic.com Logotype

    VoiceLogic.com

    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Ability to deliver

    19.7/40.0
    13/20 Reviews
    0/10 Clients & Experience
    6.7/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    100% Phone Support Services
    75% Other
    View Profile Visit Website
  7. Callnovo Logotype

    Callnovo

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Markham, Canada

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    25% Phone Support Services
    75% Other
    View Profile Visit Website
  8. NCRi Logotype

    NCRi

    Undisclosed
    Undisclosed
    50 - 249
    Mississauga, Canada

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    60% Phone Support Services
    70% Other
    View Profile Visit Website
  9. Gatestone & Co. Logotype

    Gatestone & Co.

    $1,000+
    < $25 / hr
    250 - 999
    Toronto, Canada

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    50% Phone Support Services
    80% Other
    View Profile Visit Website
  10. Rezolves Logotype

    Rezolves

    $1,000+
    < $25 / hr
    10 - 49
    Mississauga, Canada

    Ability to deliver

    6.9/40.0
    0/20 Reviews
    2.9/10 Clients & Experience
    4/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    30% Phone Support Services
    50% Other
    View Profile Visit Website
  11. 3C Contact Services Logotype

    3C Contact Services

    $1,000+
    < $25 / hr
    50 - 249
    Vaughan, Canada

    Ability to deliver

    6.7/40.0
    0/20 Reviews
    0/10 Clients & Experience
    6.7/10 Market Presence

    Service focus

    31% Customer Service Outsourcing
    29% Phone Support Services
    69% Other
    View Profile Visit Website
  12. Miratel Logotype

    Miratel

    $1,000+
    < $25 / hr
    250 - 999
    Vaughan, Canada

    Ability to deliver

    5.8/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    100% Phone Support Services
    90% Other
    View Profile Visit Website
  13. Millenium1 Solutions Logotype

    Millenium1 Solutions

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Toronto, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    25% Phone Support Services
    75% Other
    View Profile Visit Website
  14. Call Centre Systems Inc. Logotype

    Call Centre Systems Inc.

    $1,000+
    $300+ / hr
    10 - 49
    Toronto, Canada

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    86% Phone Support Services
    80% Other
    View Profile Visit Website
  15. Grasp Solutions Logotype

    Grasp Solutions

    $1,000+
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    38% Customer Service Outsourcing
    20% Phone Support Services
    62% Other
    View Profile Visit Website
  16. WorkStaff360 Logotype

    WorkStaff360

    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Ability to deliver

    5.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    6/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    25% Phone Support Services
    85% Other
    View Profile Visit Website
  17. HireAway Logotype

    HireAway

    Undisclosed
    < $25 / hr
    50 - 249
    Toronto, Canada

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    25% Phone Support Services
    75% Other
    View Profile Visit Website
  18. Qallus JSR Inc. Logotype

    Qallus JSR Inc.

    $1,000+
    < $25 / hr
    10 - 49
    Toronto, Canada

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    25% Phone Support Services
    75% Other
    View Profile Visit Website
  19. Task Network Logotype

    Task Network

    $1,000+
    < $25 / hr
    250 - 999
    Toronto, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    17% Customer Service Outsourcing
    27% Phone Support Services
    83% Other
    View Profile Visit Website
  20. MJR Capital Services Logotype

    MJR Capital Services

    $1,000+
    < $25 / hr
    250 - 999
    Mississauga, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    100% Phone Support Services
    90% Other
    View Profile Visit Website
  21. People's Choice Staffing Logotype

    People's Choice Staffing

    Undisclosed
    Undisclosed
    10 - 49
    Brampton, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    100% Phone Support Services
    80% Other
    View Profile Visit Website

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Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

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Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

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