Top Call Center Services & Voice Services in Manitoba

Ratings Updated: August 6, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Manitoba

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Proactive
Hugo Inc. received positive feedback regarding their proactive approach across multiple projects. Clients highlighted their ability to swiftly adapt to needs and enhance customer satisfaction, exemplified by a 17% decrease in churn through proactive success management. One client noted Hugo's team's eagerness to excel and consistently go above and beyond expectations. Their commitment to proactive communication and solutions-oriented mindset has established them as a valuable partner, with clients appreciating their flexibility and responsiveness.

Customer Support for Marketing & Advertising Company

5.0 Aug 28, 2023

Very enthusiastic people who are very proactive and keen to always help. This proactive attitude was evident throughout our collaboration, ensuring that our needs were met promptly and efficiently. Their dedication to maintaining open lines of communication facilitated a seamless working relationship.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Ongoing Enhancement: Their proactive approach continuously improves workflows for optimal results. This proactive stance was instrumental in driving project efficiency and creating capacity. By anticipating potential challenges and addressing them in advance, Hugo ensured a smooth progression of our project.
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Staff Aug & Content Moderation for Blockchain Technology Co

5.0 Aug 23, 2023

Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. Their proactive mindset was evident in the suggestions they provided over time, which set them apart from previous outsourcing partners. This approach not only enhanced project outcomes but also fostered a strong collaborative spirit.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo transformed our global operations with impressive results: Reduced partner integration time from 3 weeks to 1 week. Established support coverage across 8 languages serving 3 new global markets. Improved customer Net Promoter Score from 52 to 78. Decreased customer churn by 17% through proactive success management. Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing Gaming

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Manitoba

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Helpware CX highlight their effectiveness in marketing support, particularly in customer research, which successfully attracted six new clients. Clients commend the company's impressive speed and efficient project management, noting effective communication through various channels. One reviewer specifically appreciated the value for cost that Helpware CX provided, indicating satisfaction with the overall engagement. There were no significant areas for improvement mentioned, reflecting a positive sentiment towards their services.
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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
Read 21 Reviews

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Select VoiceCom

4.8 9 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Manitoba

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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Reviews mention Detail-oriented
Clients have consistently highlighted Select VoiceCom's detail-oriented approach, emphasizing their ability to provide valuable insights drawn from prior experiences to enhance campaign success. One client noted their impressive attention to detail, which significantly contributed to optimizing the campaign's effectiveness. Overall, the sentiment reflects a strong appreciation for the company's meticulousness, although there are suggestions for more frequent goal check-ins to ensure ongoing alignment.

Recruitment Services for Clinical Research Company

5.0 Jan 13, 2025

The team is very attentive and follows the process as directed. They follow the steps and directives with ease.
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Call Center Services for MarTech Company

5.0 Jan 19, 2025

They're detail-oriented and provide a lot of inputs based on their previous experience to make the campaign successful.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

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IntouchCX

Not yet reviewed

$50,000+

< $25 / hr

10,000+

Winnipeg, Canada

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Content Moderation Services +2 services

20% Customer Service Outsourcing

20% Sales Outsourcing

Large answering service IntouchCX, is in Winnipeg, Canada. The team provides Call Center Services and Back Office Outsourcing.
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Skybridge Americas

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Winnipeg, Canada

Services provided

60% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing

Launched in 1953, Skybridge Americas is a phone answering service. The firm specializes in Call Center Services and Customer Service Outsourcing.
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Winnipeg, Canada

180 Main St
Winnipeg, Canada R3C 1A6
151 - 200

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Featured

What are Featured Providers?
SupportYourApp

4.8 87 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Manitoba

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.

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Reviews mention Open to feedback
Clients consistently report that SupportYourApp is highly receptive to feedback and demonstrates a strong willingness to adapt to their needs. For instance, one client highlighted the team's smooth communication and ability to implement changes based on feedback. Another noted their initiative to ask questions to better understand client requirements, enhancing their autonomy. Overall, the sentiment reflects a positive perception of SupportYourApp's openness to feedback, contributing to effective collaboration and project success.

BPO for Health Tech Startup

4.5 Apr 19, 2022

They are versatile and take on feedback very well. Communication with the Service Delivery Manager has always been smooth, fast and clear. We have more or less daily check-ins, with a weekly team call to all catch up on tasks and personal lives.
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Customer Support Services for Heart Rate Monitor Store

5.0 Feb 2, 2021

The team of SupportYourApp are very open to communication. They listen to every suggestion that we make. Their working processes are very well set-up.
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Customer Support for Technology Platform

5.0 Sep 11, 2020

They aim to please. They’re receptive to feedback and usually deal well with criticism. With a lot of outsourced companies, the team members will give stock responses like “We understand”, and escalate things to their managers. SupportYourApp’s team tries to understand whatever we’re telling them.
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Content Moderation Services for Music Distribution Company

4.0 Mar 25, 2024

SupportYourApp is always very mindful of our needs. Our communication has always been very positive and open. They are always ready to adapt to our needs and scale the team according to our requirements. The team’s Team Lead and Service Delivery Manager are taking care of the consultants’ personal development plans.
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30 of 33 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (19) $50,000 to $199,999 (11) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
SupportYourApp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently mention that their pricing fits within budget constraints while delivering quality service. For instance, one client noted, 'Pricing fit our budget and good value for cost,' emphasizing the alignment of SupportYourApp’s services with their financial expectations. Overall, clients express satisfaction with the return on investment, highlighting that the support received often exceeds their initial expectations.
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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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six eleven global services

4.8 10 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Manitoba

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

six eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.

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Reviews mention Easy to work with
Clients consistently highlight six eleven global services as being exceptionally easy to work with. One client noted their strong communication skills, stating, "It was very easy to get in touch with six eleven," which facilitated a smooth collaboration. Additionally, the responsiveness and friendliness of their team were praised, with another client mentioning, "They’re very communicative and provide fast responses." Overall, the sentiment reflects a high level of satisfaction regarding ease of collaboration and effective communication.

BPO Services for Telecommuniactions & IT Services Company

4.5 Feb 15, 2023

Working with six eleven is very easy. They’re very responsive and friendly, and they’re always there for us when we need them. Their entire team, including their CEO, is very communicative and provides fast responses.
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1 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight six eleven global services' competitive pricing and strong value for money. One client noted that their pricing fit the budget and provided good value, while another emphasized significant cost savings without compromising quality. The overall sentiment is positive, with multiple reviews praising their effective communication and high-quality service relative to cost, indicating a strong alignment with client expectations and needs.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Simply Contact

4.8 26 reviews

Verified

$1,000+

< $25 / hr

250 - 999

Serves Manitoba

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.

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Reviews mention Communicative
Simply Contact has received overwhelmingly positive feedback regarding their communication practices. Clients consistently noted their responsiveness and adaptability to specific needs, with one CEO highlighting their 'outstanding' project management and clear communication that kept them informed throughout the process. Another client praised the team's flexibility and pleasant interactions, stating they moved quickly and effectively. Overall, the sentiment reflects a strong appreciation for Simply Contact's commitment to maintaining open and effective communication channels.

Inbound Customer Support Services for EdTech Company

5.0 Apr 5, 2024

Simply Contact's project management was outstanding. They always delivered on time and were very responsive to our needs, quickly adapting their strategies to fit our requirements. Their communication was clear, ensuring we were always up-to-date.
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Customer Service Support for Public Interest Tech Firm

5.0 Jan 19, 2024

They were great communicators and adaptive to our needs. They also moved quickly. Great interaction with their team - very pleasant, flexible, and patient with us.
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Call Center Services for Wheelchair Rental System

4.5 May 1, 2023

The collaboration between our teams is seamless and highly effective. Simply Contact's transparent work process allows us to monitor performance closely, and their proactive communication ensures a smooth workflow throughout the project.
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Call Center Services for Travel Tech Company

5.0 Feb 5, 2021

During our 4 years’ cooperation, Simply Contact proved to be an excellent partner that helped us to meet our business goals. The key to project success is definitely the established workflows they have in place. We also value their transparency in communication.
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Telemarketing Outsourcing for Call Center

4.0 Jun 4, 2020

We had straightforward communication and a fast exchange of information. Unfortunately, that didn’t translate into delivered results.
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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Clients generally express satisfaction with Simply Contact's cost-effectiveness and value for money, highlighting their competitive pricing and quality of service. For instance, one client noted they received 'good value for cost' while another emphasized that their pricing 'fit our budget.' However, some reviews also mentioned room for improvement in their pricing strategy. Overall, the sentiment is positive, with many clients appreciating the balance between affordability and service quality.
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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

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DMG Commercial Credit Consulting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

West Saint Paul, Canada

Services provided

100% Call Center Services

DMG Commercial Credit Consulting is a telephone answering service. The West Saint Paul, Canada-based company was launched in 2004. Their team offers Call Center Services.
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24-7 INTOUCH

Not yet reviewed

$1,000+

< $25 / hr

10,000+

Winnipeg, Canada

Services provided

17% Call Center Services

58% Customer Service Outsourcing

25% Back Office Outsourcing

Launched in 2001, 24-7 INTOUCH is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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eCom Customer Care Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Winnipeg, Canada

Services provided

15% Call Center Services

20% Marketing Strategy

20% Social Media Marketing +3 services

20% Web Development

15% Back Office Outsourcing

10% Customer Service Outsourcing

ECom Customer Care Inc is a Marketing Strategy company. Their team is located in Winnipeg, Canada. The company focuses on Marketing Strategy and Social Media Marketing.
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Cantalk

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Winnipeg, Canada

Services provided

55% Customer Service Outsourcing

25% Translation

20% Sales Outsourcing

Cantalk is a Customer Service Outsourcing company. Their small team is based in Winnipeg, Canada. Their services include Customer Service Outsourcing and Translation.
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Top Call Center Services & Voice Services in Manitoba

List of the Top Manitoba Call Center Companies & Voice Services

Reviews mention Proactive

Customer Support for Marketing & Advertising Company

Content Mktg & Call Center Services for Cashback Gaming Co

Staff Aug & Content Moderation for Blockchain Technology Co

CX Outsourcing for Financial Services Firm

Digital Marketing, SMM & SEO for Software Solutions Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Call Center Services for Digital Government Partner

Average Project Cost Breakdown

What Clients Have Said

Helpware CX is very responsive

Reviews mention Detail-oriented

Recruitment Services for Clinical Research Company

Call Center Services for MarTech Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Open to feedback

BPO for Health Tech Startup

Customer Support Services for Heart Rate Monitor Store

Customer Support for Technology Platform

Content Moderation Services for Music Distribution Company

Call Center Services for Water & Energy Metering Company

Average Project Cost Breakdown

What Clients Have Said

SupportYourApp is very responsive

Reviews mention Easy to work with

BPO Services for Telecommuniactions & IT Services Company

Call Center Services for E-Commerce Company

Average Project Cost Breakdown

What Clients Have Said

six eleven global services is very responsive

Reviews mention Communicative

Inbound Customer Support Services for EdTech Company

Customer Service Support for Public Interest Tech Firm

Call Center Services for Wheelchair Rental System

Call Center Services for Travel Tech Company

Telemarketing Outsourcing for Call Center

Call Center Staffing for Government Helpline

Average Project Cost Breakdown

What Clients Have Said

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Why Trust Clutch

List of the Top Manitoba Call Center Companies & Voice Services

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