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Top BPO Companies in New Brunswick/Nouveau-Brunswick

Ratings Updated: June 18, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New Brunswick/Nouveau-Brunswick

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Dedicated
Clients consistently highlighted Hugo's dedication to excellence and responsive project management. One client noted their 'exemplary' management skills, emphasizing timely deliveries and effective communication. Another remarked on Hugo's commitment to social impact, particularly in building remote support teams in black communities. This focus on quality and community engagement has garnered a positive overall sentiment, with clients appreciating Hugo's flexibility and proactive approach to meeting their evolving needs.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.
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Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Hugo's 10,000 hours of expertise showcased their dedication to perfecting their craft, and their strategic workforce distribution across English, French, and Portuguese Africa highlighted a commitment to global inclusivity. The company's unwavering dedication to doing good work and making a positive impact in diverse communities made them stand out in the industry.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves New Brunswick/Nouveau-Brunswick

Services provided

15% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% AI Agents

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

TECHSPEED INC is a data solutions company specializing in data entry, data management, and customer service. They have consistently received positive feedback, with approximately 100% of reviewers praising their punctuality, professionalism, and adaptability. Clients highlight their proactive communication, reliability, and ability to swiftly scale operations, making TECHSPEED INC a highly recommended partner for complex data projects.

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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
In recent reviews, clients commend TECHSPEED INC for their exceptional data management and project execution. One client highlighted their effective restructuring of WordPress content, enhancing user experience and SEO. Another noted the company's impressive speed and accuracy in delivering election information, surpassing competitors. Both reviews emphasize the team's professionalism and responsiveness, with no significant areas for improvement identified. Overall, sentiment is overwhelmingly positive, reflecting a strong alignment with client needs.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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United States (16) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New Brunswick/Nouveau-Brunswick

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.

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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 7 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)

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Atlantic Growth Solutions

4.9 14 reviews

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Premier Verified

$1,000+

$25 - $49 / hr

10 - 49

Fredericton, Canada

Services provided

65% Sales Outsourcing

15% Corporate Training & Coaching

10% CRM Consulting and SI +1 service

10% Recruiting

Atlantic Growth Solutions is a lead generation and sales strategy company known for delivering consistent and effective solutions. They have a strong reputation for generating qualified leads, providing strategic guidance, and enhancing sales processes. Across reviews, 100% of clients praise their professionalism and timely delivery, with approximately 90% highlighting their impactful lead generation services, while a few suggest minor improvements in coaching development.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Atlantic Growth Solutions for their effective lead generation strategies, notably producing eight qualified leads within 2.5 months for Pollinate Networks Inc. The team's professionalism and timely delivery have been highlighted, with clients noting their straightforward communication and collaborative approach. Overall sentiment reflects high satisfaction, with no reported areas for improvement, indicating a strong fit for businesses seeking reliable growth solutions.
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Industry Experience

Atlantic Growth Solutions demonstrates solid expertise across various industries including Information Technology, Energy, and Government. Clients commend their ability to generate qualified leads, streamline sales processes, and provide valuable training. Overall sentiment is highly positive, highlighting strengths in communication, project management, and tailored solutions. Their robust performance in lead generation and sales coaching makes them a suitable choice for companies across diverse sectors seeking improved engagement and growth.
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Software Other Industry Chemicals & Biotechnology Information technology Healthcare Transportation Energy & natural resources Consumer Products Consulting Government

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Average Project Cost Breakdown

$10,000 to $49,000 (5) Less than $10,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Feedback regarding Atlantic Growth Solutions indicates a strong sentiment of value for money. Clients noted their pricing was competitive and aligned with budget expectations, as highlighted by one CEO who stated, "their pricing fit our budget, they had a great culture fit, and they offered good value for the cost." Another client emphasized the cost-effectiveness of their services, stating they saved significant time and received tailored, high-quality deliverables that exceeded expectations. Overall, clients expressed satisfaction with the return on investment from their engagements.
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Canada (13) United States (1)

This provider is fluent in 1 language:

English

This provider is available in 7 time zones:

Greenwich Mean Time (GMT)

Central European Time (CET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

Canada Newfoundland Time (CNT)

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BUSINESS ANALYSIS CANADA

5.0 1 review

$5,000+

$50 - $99 / hr

10 - 49

Saint John, Canada

Services provided

10% Business Consulting

10% Business Continuity Management

10% Compliance Consulting +7 services

10% Corporate Training & Coaching

10% Custom Software Development

10% Digital Strategy

10% Document Digitization & Management

10% IT Strategy Consulting

10% Market Research

10% Marketing Strategy

BUSINESS ANALYSIS CANADA is a consultancy firm providing business advisory services, particularly in the area of business analysis and growth strategies. Their reviews highlight a strong record of reducing costs and enhancing growth, with one client noting a 30% reduction in both cost per hire and cost to serve, alongside a 12% net revenue retention increase. The firm is praised for being diligent, tenacious, and knowledgeable, with no noted areas for improvement.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Over the past six months, BUSINESS ANALYSIS CANADA has received positive feedback for their organized project management and quick response times. A client noted a 30% reduction in cost per hire and cost to serve, along with a 12% increase in net revenue growth. They were praised for their diligence, tenacity, and expertise, with no areas for improvement mentioned. The overall sentiment reflects strong satisfaction with their services and value for cost.
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Industry Experience

Business Analysis Canada has demonstrated strong expertise in the Information Technology sector, particularly in SaaS. Clients have praised their ability to deliver significant outcomes, such as a 30% reduction in cost per hire and a 12% increase in net revenue retention. The feedback highlights their strengths in organization, responsiveness, and in-depth knowledge. Overall sentiment reflects a high level of satisfaction, indicating a strong fit for clients seeking consultancy services in technology-driven projects.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed that BUSINESS ANALYSIS CANADA offers good value for the cost, highlighting significant outcomes such as a 30% reduction in cost per hire and cost to serve. One CEO noted their selection was based on value for money compared to competitors. Overall sentiment reflects satisfaction with pricing relative to the quality of service, as they were described as organized, quick to respond, and knowledgeable, with no areas for improvement mentioned.
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Saint John, Canada

133 Prince William Street, Suite 801
Saint John, Canada E2L 2B5
2 - 5

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Featured

What are Featured Providers?
Remote CoWorker

4.8 189 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New Brunswick/Nouveau-Brunswick

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance provider specializing in administrative support, business development, and market research. The company has garnered consistently positive feedback, with clients praising their communication, professionalism, and value. Approximately 90% of reviewers highlight their effective project management and responsiveness, with no significant areas for improvement noted across reviews.

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Reviews mention Experienced
Clients express a highly positive sentiment regarding Remote CoWorker's experience and responsiveness. One client highlighted their exceptional service, stating, "I cannot speak highly enough of Zeldine" and noting her unmatched professionalism. Another client praised the efficiency and effectiveness of their appointed staff, mentioning, "Nelus in particular has been a pleasure to work with." Overall, the feedback reflects a strong sentiment of satisfaction with the company's ability to deliver on client needs and expectations.

Appointment Setting for Healthcare AI Marketing Company

5.0 Sep 18, 2025

Their efficiency, growth, and experience in Virtual Assistants for Sales, Outreach, and Lead Generation are impressive. They have done a fantastic job. Nelus in particular has been a pleasure to work with and has made this process easy for me.
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Virtual Assistant Services for Law Firm

5.0 Dec 11, 2025

What did you find most impressive or unique about this company? They were responsive, thorough and experienced.
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15 of 16 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 16 times in the past 6 months
In the past six months, clients have consistently praised Remote CoWorker for their professionalism and responsiveness. Notable feedback includes a significant increase in business development capacity and improved administrative efficiency. Clients highlighted impressive communication, timely deliveries, and effective problem resolution. For instance, one client noted, 'I have found their communication, oversight, guidance, and value to all to be excellent.' Overall sentiment is overwhelmingly positive, with no major areas for improvement identified.
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Average Project Cost Breakdown

Less than $10,000 (54) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Remote CoWorker's cost-effectiveness and value for money, highlighting their pricing as a key factor in choosing the service. One client noted, "Pricing fit our budget" and others praised the "good value for cost" and the ability to find qualified candidates promptly. Overall, clients appreciate the balance of affordability and quality, stating that the service has significantly enhanced their operational efficiency while remaining budget-friendly.
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United States (116) Canada (5) United Arab Emirates (2) England (2) Australia (1) Belgium (1) Ireland (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves New Brunswick/Nouveau-Brunswick

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves New Brunswick/Nouveau-Brunswick

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Professional
Clients consistently commend MarKam Solutions for their professionalism and structured project management. Feedback highlights their timely deliverables and proactive communication, with one client noting, "Their professionalism and reliability made the entire process efficient and stress-free." Another remarked on their "great corporate culture" and adaptability to client needs. Overall, sentiment is overwhelmingly positive, with many clients expressing strong recommendations and satisfaction with the services provided.

Call Center Services for Furniture Manufacturer

5.0 Nov 1, 2024

All project deliverables were met in professional and timely manner. Their in-depth knowledge of the latest technology and customer service frameworks impressed us.
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Sales & Customer Service Outsourcing for Transportation Co

5.0 Sep 9, 2024

Every deliverable was met on a timely and professional manner. Attention to detail and excellent communication skills between our company and MarKam were impressive.
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Sales Outsourcing & Lead Gen for Advertising Account Co

5.0 Feb 13, 2025

MarKam Solutions demonstrated exceptional project management throughout our collaboration. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities.
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Call Center Services & Customer Service for Cybersecurity Co

5.0 Nov 6, 2025

The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that works best for us.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

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HealthConnect Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Moncton, Canada

Services provided

50% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services

HealthConnect Inc. Is a Customer Service Outsourcing company. They provide Customer Service Outsourcing and Back Office Outsourcing and are headquartered in Moncton, Canada.
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CallStar

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Moncton, Canada

Services provided

100% Sales Outsourcing

CallStar is a Sales Outsourcing company. The team offers Sales Outsourcing and is based in Moncton, Canada.
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Accu-Link Call Centres Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Moncton, Canada

Services provided

100% Call Center Services

Accu-Link Call Centres Inc. Is an answering service company. They are located in Moncton, Canada and have midsize team. They provide Call Center Services.
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Directors' Choice

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Saint John, Canada

Services provided

100% Call Center Services

Directors' Choice is a call center service based in Saint John, Canada. Their services include Call Center Services.
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Premier NX

Not yet reviewed

$25,000+

Undisclosed

1,000 - 9,999

Rothesay, Canada

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +12 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Managed Services

5% API Development

5% Accounting

5% Application Management & Support

5% CRM Consulting and SI

5% Custom Software Development

5% Ecommerce Marketing

5% Graphic Design

5% Social Media Marketing

5% Unified Communications Consulting & SI

5% Video Production

IT managed services company Premier NX was founded in 2003. The team offers IT managed services and Call Center Services.
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Rothesay, Canada

153 Hampton Road
Rothesay, Canada E2E 2P2
1001 - 2000

+1 310 568 6000

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Featured

What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves New Brunswick/Nouveau-Brunswick

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention High-quality work
Clients consistently commend TDCX for delivering high-quality work, demonstrating exceptional efficiency and actionable insights. One client highlighted their team's 'extremely high performing' capabilities in risk assessments, while another noted a 'rapid reduction in cost per case' alongside 'industry-leading CSAT.' TDCX's ability to scale operations without compromising service quality was frequently mentioned, with clients appreciating their commitment to customer experience and proactive support, which has led to improved satisfaction ratings.

Customer Service, Security & Risk Assessment for Fintech Co

5.0 Apr 28, 2022

Our teams with TDCX, specifically under my direction, are extremely high performing in terms of efficiency and quality for human based risk assessments. The TDCX team provide deeply insightful and actionable analysis on a regular basis to aid us in achieving our operational targets and business goals.
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BPO Services for Social Media Platform

4.0 Apr 14, 2022

We are impressed with their ability to scale their services and at the same time maintain their quality of service. Great support functions like training, QA & WFM.
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Call Center Services for Tech Company

5.0 Jun 16, 2021

TDCX delivers what they promise and exceeds results, even with difficult constraints. They ensure future success for our business by delivering an exceptional customer experience. This is completely in line with our values, including being customer-focused, even though we’re sales support and not post-sales support.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Remote Team Solutions

5.0 23 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves New Brunswick/Nouveau-Brunswick

Services provided

30% Staffing

10% Back Office Outsourcing

10% Call Center Services +5 services

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

Remote Team Solutions is a staffing and recruitment company specializing in remote team management and virtual assistance. Reviews suggest a high level of client satisfaction, with 100% of reviewers praising their responsiveness, cost-effectiveness, and cultural alignment. Clients consistently highlight the company's trustworthiness and ability to exceed expectations, which has fostered long-term partnerships across various industries.

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Industry Experience

Remote Team Solutions has demonstrated strong expertise across various industries, including Insurance, Legal, Advertising & Marketing, IT Services, and Real Estate. Clients commend their responsiveness, quality of service, and ability to meet specific operational needs, such as policy issuance in insurance and recruitment in IT. Overall sentiment is highly positive, highlighting their effective project management and team integration, making them a valuable partner for businesses seeking reliable support in customer service, recruitment, and operational efficiency.
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Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages Software IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
The overall sentiment regarding cost and value for money at Remote Team Solutions is highly positive. Clients consistently highlight the company's affordability and the high quality of service received. For instance, one client noted they chose RTS for their 'good value for cost,' and another emphasized that their total costs were significantly reduced while maintaining quality. Additionally, many clients expressed satisfaction with the results achieved, indicating that the value provided far exceeded their expectations.
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United States (18) Ireland (1) Mexico (1) New Zealand (1) England (1)

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Stafford Communications Group

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Rothesay, Canada

Services provided

46% Customer Service Outsourcing

23% Back Office Outsourcing

20% Call Center Services +1 service

11% Sales Outsourcing

Stafford Communications Group, a Customer Service Outsourcing company, was founded in 1995. They specializes in Customer Service Outsourcing and Back Office Outsourcing.
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Rothesay, Canada

153 Hampton Road Suite 3
Rothesay, Canada E2E 2P2
21 - 30

908-263-7758

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BaseTend Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Fredericton, Canada

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Small call center company BaseTend Inc., is located in Fredericton, Canada. Their services include Call Center Services and Customer Service Outsourcing.
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Memories2Go

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dieppe, Canada

Services provided

30% Branding

25% Event Marketing

25% Social Media Marketing +1 service

20% Back Office Outsourcing

Established in 2012, Memories2Go is a branding agency. Their services include Branding and Event Marketing.
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rellatech

Not yet reviewed

$1,000+

$25 - $49 / hr

Freelancer

Moncton, Canada

Services provided

25% Document Digitization & Management

20% Transcription

15% AI Consulting +3 services

15% Event Management

15% Translation

10% Marketing Strategy

Established in 2024, rellatech is a Document Digitization & Management company. In Moncton, Canada, the team focuses on Document Digitization & Management and Transcription.
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Fenety Marketing

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Moncton, Canada

Services provided

20% Call Center Services

20% Event Marketing

20% Market Research +2 services

20% Marketing Strategy

20% Public Relations

Founded in 1995, Fenety Marketing is a phone answering service. Their services include Call Center Services and Event Marketing.
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MaxSys Staffing & Consulting

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Moncton, Canada

Services provided

40% Accounting

20% Call Center Services

20% IT Strategy Consulting +2 services

10% HR Consulting

10% Recruiting

MaxSys Staffing & Consulting, an Accounting company, was established in 1993. They offers Accounting and Call Center Services.
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Innovatia Technical Services Inc.

Not yet reviewed

$5,000+

$25 - $49 / hr

250 - 999

Saint John, Canada

Services provided

11% IT Managed Services

9% UX/UI Design

8% API Development +9 services

8% Application Management & Support

8% Back Office Outsourcing

8% Call Center Services

8% Cloud Consulting & SI

8% Customer Service Outsourcing

8% Cybersecurity

8% IT Staff Augmentation

8% IT Strategy Consulting

8% Unified Communications Consulting & SI

Innovatia Technical Services Inc. Is a Saint John, Canada-based IT managed services company. Established in 2009, the team offers IT managed services and UX/UI Design.
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Blue Ocean

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Bathurst, Canada

Services provided

50% Back Office Outsourcing

20% IT Strategy Consulting

20% Other IT Consulting and SI +1 service

10% Cybersecurity

Midsize Back Office Outsourcing company Blue Ocean, is based in Halifax, Canada and Bathurst, Canada. The team offers Back Office Outsourcing and IT strategy consulting.
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Bathurst, Canada

1850 Vanier Blvd Suite 200,
Bathurst, Canada E2A 7B7
2 - 5

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