Top Outbound Call Centers in Brazil
28 Companies
List of the Top Brazil Outbound Call Center Providers
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TDCX
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$100,000+Undisclosed10,000+São Paulo, BrazilServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Receptive
TDCX demonstrates a high level of receptiveness to client feedback, as noted by a regional project manager who highlighted their management team's openness to new ideas and suggestions. The flexibility in accommodating last-minute changes and sourcing native speakers promptly further exemplifies their adaptability. Overall, clients express satisfaction with TDCX's responsiveness and the positive impact on customer satisfaction rates, although there is a suggestion for more competitive pricing.-
Call Center Services for Premium Coffee Brand
5.0 Apr 24, 2022Their management team are receptive to feedback, new ideas and suggestions.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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See All Locations (17)São Paulo, Brazil
Avenida Paulista 1374 – 6th floor, Bela Vista
São Paulo, Brazil 01310-000101 - 150
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$1,000+< $25 / hr10 - 49Porto Alegre, Brazil
Services provided
30% Call Center Services30% Sales Outsourcing10% Business Consulting +3 services10% Email Marketing10% Market Research10% Marketing StrategySee all 1 projectsHounders is a lead generation and sales consulting company specializing in outbound email-based strategies. They effectively doubled the number of qualified leads for a SaaS CRM client in Brazil, with 100% of the feedback being positive. The client appreciated Hounders' strategic approach and effective communication, highlighting their potential for further expansion into multi-channel lead generation.
Industry Experience
Hounders has demonstrated expertise in the Software industry, particularly in SaaS CRM for retail. Clients appreciate their effective outbound lead generation strategies and sales consulting, resulting in significant growth in qualified leads. Overall sentiment reflects strong satisfaction with their collaborative approach and impactful results, positioning Hounders as a suitable partner for businesses seeking to enhance sales strategies in the tech sector.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Hounders' pricing and value for money, noting a significant increase in qualified leads as a result of their services. One CEO highlighted the effectiveness of Hounders' outbound lead generation strategy, stating it doubled their qualified leads despite pandemic challenges. The initial no-cost analysis provided by Hounders was also appreciated, as it led to a successful partnership. Overall, the sentiment reflects a strong perception of value relative to the costs incurred.Was this helpful?
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$1,000+Undisclosed10 - 49São Paulo, Brazil
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingSee all 1 projectsLabora is a business process outsourcing company specializing in connecting influencers with travelers. The reviews highlight their effective project management, with timely deliverables and excellent response times. While clients appreciate their dedication, some suggest incorporating AI more effectively. Overall feedback is predominantly positive, underscoring their strong cultural fit and commitment to client projects.
Industry Experience
Labora has demonstrated expertise in the Information Technology sector, particularly in facilitating connections between influencers and travelers through Business Process Outsourcing strategies. Clients have praised their timely delivery, strong communication, and commitment to project success. Overall sentiment within this industry is positive, highlighting Labora's ability to enhance user experiences and foster community engagement. Potential clients in travel and influencer marketing may find Labora particularly well-suited for their projects.
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Read All ReviewsWhat Clients Have Said
Clients have noted that Labora offers good value for money, with timely deliverables and responsive communication. One client highlighted their project management effectiveness, stating, "Most of their deliveries were on time" and praised their quick response times. Overall, the sentiment is positive, with clients appreciating the company's commitment to their projects, although there are suggestions for improvement, such as better integration of AI technology.Was this helpful?
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$1,000+Undisclosed10 - 49Sao Paulo, Brazil
Services provided
30% Recruiting15% HR Outsourcing15% Staffing +4 services10% Customer Service Outsourcing10% Executive Search10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 1 projectsCombine Global Recruitment specializes in structuring management teams for fast-growing companies and creating efficient organizational structures. Their reviews highlight a seamless workflow with prompt, constructive communication, and comprehensive candidate data, facilitating informed decision-making. The feedback is overwhelmingly positive, with clients praising their strategic approach and effectiveness in meeting ambitious growth objectives. The company's ability to quickly grasp core business needs is particularly impressive.
Industry Experience
Combine Global Recruitment has demonstrated expertise in the Logistics & Supply Chain sector, particularly with fast-growing companies like Nowports. Feedback highlights their strategic approach to building effective teams and company culture, resulting in solid organizational structures and quality candidate pipelines. Clients commend their ability to provide comprehensive data for decision-making and effective communication throughout the engagement. Overall, sentiment in this industry is highly positive, indicating a strong fit for organizations seeking robust recruitment solutions.
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Logistics & Supply ChainWas this helpful?
Average Project Cost Breakdown
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Clients have praised Combine Global Recruitment for their holistic approach and strategic insights, which are perceived as valuable in meeting fast growth demands. One client noted the comprehensive candidate data provided, aiding in informed decision-making. Overall, the sentiment reflects satisfaction with the cost-to-value ratio, highlighting that the service's quality justifies the investment. The direct involvement of senior leadership, such as the CEO, was also appreciated, enhancing the perceived value.Was this helpful?
More responsive than most other service providers
Get in TouchCombine Global Recruitment is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr2 - 9Rio de Janeiro, Brazil
Services provided
20% Customer Service Outsourcing20% Sales Outsourcing20% Translation +4 services10% Back Office Outsourcing10% Digital Strategy10% Email Marketing10% Social Media MarketingSee all 5 projectsTechsho is a lead generation company that excels in providing quality, pre-qualified prospects, particularly for real estate professionals. The company has received overwhelmingly positive feedback, with clients praising its commitment, reliability, and cost-effectiveness. Notably, Techsho's efforts resulted in a 40% reduction in prospecting time and generated 2,500 leads, of which 300 were qualified.
Industry Experience
Techsho has demonstrated significant expertise in the real estate sector, particularly in luxury and off-plan properties. Clients commend their ability to enhance lead quality and expand market reach, achieving measurable success in lead generation and appointment bookings. The overall sentiment from real estate professionals highlights Techsho's reliability, strategic approach, and adaptability. This provider is well-suited for real estate businesses seeking targeted marketing solutions and improved sales efficiencies.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding Techsho's pricing and value for money, noting that their services fit within budget while delivering strong results. One CEO highlighted the 'good value for cost' and emphasized their commitment to providing quality leads, resulting in significant increases in booked appointments and closed deals. Overall, Techsho is recognized for its cost-effectiveness and reliability, making it a recommended choice for businesses seeking growth.Was this helpful?
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$5,000+< $25 / hr250 - 999sao paulo, Brazil
Services provided
50% Custom Software Development40% Call Center Services10% Web DesignFounded in 2011, Altio BPO and Technology is a software development firm and call center service. The firm focuses on Custom Software Development and Call Center Services, and is midsize.
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$1,000+$25 - $49 / hr10 - 49Ribeirão Preto, SP, Brazil
Services provided
40% Sales Outsourcing20% Account-Based Marketing20% Demand Generation Marketing +1 service20% Market ResearchSales Outsourcing company Receita Previsível Appointment Setting was founded in 2023. The small team provides Sales Outsourcing and Market Research.
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UndisclosedUndisclosed10 - 49Belo Horizonte, Brazil
Services provided
100% Call Center ServicesAlfa Contact Center is an answering service. They are headquartered in Belo Horizonte, Brazil and have small team. Their team provides Call Center Services.
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UndisclosedUndisclosed250 - 999Barra da Tijuca, Brazil
Services provided
40% Call Center Services20% Digital Strategy20% IT Strategy Consulting +2 services10% Customer Service Outsourcing10% Sales OutsourcingCentral 24 Hours is a call center. Their midsize team is headquartered in Barra da Tijuca, Brazil. Their team specializes in Call Center Services and Digital Strategy.
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UndisclosedUndisclosed10 - 49Rio de Janeiro, Brazil
Services provided
80% Call Center Services20% Customer Service OutsourcingDoctor Sac Contact Center is a call center company. The team provides Call Center Services and Customer Service Outsourcing, and the company is in Rio de Janeiro, Brazil.
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UndisclosedUndisclosed50 - 249Downtown - Rio de Janeiro,, Brazil
Services provided
70% Call Center Services30% Customer Service OutsourcingCobrart is a call center company. The Downtown - Rio de Janeiro,, Brazil-based firm was launched in 2011. Their team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Sao Paulo, Brazil
Services provided
40% Call Center Services40% Sales Outsourcing10% Business Consulting +1 service10% IT Strategy ConsultingVermont XCenter, a midsize answering service company, is based in Sao Paulo, Brazil. Their services include Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Montes Claros, Brazil
Services provided
50% Call Center Services50% Customer Service OutsourcingCall center service and Customer Service Outsourcing company VGX Contact Center was founded in 2013. The agency provides Call Center Services and Customer Service Outsourcing, and is large.
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UndisclosedUndisclosed250 - 999Porto Alegre, Brazil
Services provided
50% Call Center Services50% Customer Service OutsourcingFounded in 2009, Explorer Call Center is an answering service company and Customer Service Outsourcing company. The team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Sao Paulo, Brazil
Services provided
40% Call Center Services30% Customer Service Outsourcing30% Sales OutsourcingAG Call Center is a small phone answering service launched in 2002. Their team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Vila Velha, Brazil
Services provided
30% Call Center Services25% Customer Service Outsourcing25% Sales Outsourcing +1 service20% Back Office OutsourcingCom.unique Call Center is an answering service company founded in 2016. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Manaus, Brazil
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingPOLO Telecom, a small phone answering service, is based in Manaus, Brazil. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Sao Paulo, Brazil
Services provided
50% Affiliate Marketing50% Sales OutsourcingKindico Digital Marketing Agency Ltd is an Affiliate Marketing and Sales Outsourcing company founded in 2016. The team specializes in Affiliate Marketing and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Florianópolis, Brazil
Services provided
24% Call Center Services20% CRM Consulting and SI20% IT Strategy Consulting +3 services16% Customer Service Outsourcing10% E-Commerce Development10% IT Managed ServicesFounded in 2008, Ayty Tech is a midsize answering service company. Their services include Call Center Services and CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Salvador, Brazil
Services provided
25% Back Office Outsourcing25% Business Consulting25% Call Center Services +1 service25% Customer Service OutsourcingBAHIA CALL CENTER is a Business Consulting company. Their small team is in Salvador, Brazil. Their services include Business Consulting and Call Center Services.
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UndisclosedUndisclosed10 - 49Sao Paulo, Brazil
Services provided
20% CRM Consulting and SI20% Ecommerce Marketing20% Email Marketing +2 services20% Pay Per Click20% Sales OutsourcingSmall Email Marketing company Leadmedia, is headquartered in Sao Paulo, Brazil. Their services include Email Marketing and Pay Per Click.
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UndisclosedUndisclosed10 - 49Sao Paulo, Brazil
Services provided
50% Logistics & Supply Chain Consulting40% Business Consulting10% Call Center ServicesLaunched in 2012, Novatrade Brasil is a Logistics & Supply Chain Consulting company. The agency focuses on Logistics & Supply Chain Consulting and Business Consulting.
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$1,000+< $25 / hr250 - 999São Paulo, Brazil
Services provided
20% Back Office Outsourcing20% IT Managed Services20% Staffing +4 services15% Customer Service Outsourcing10% Call Center Services10% IT Staff Augmentation5% RecruitingSee all 20 projectsCustomer Umbrella is a versatile customer support and development service provider, offering services such as software development, customer support, and content moderation. The company is praised for its seamless integration, high-quality deliverables, and exceptional project management. Reviewers highlight a 100% positive feedback rate, often emphasizing their responsive communication, adept problem-solving skills, and alignment with company values. Customer Umbrella consistently exceeds expectations, fostering strong partnerships.
Reviews mention Great project management
Client feedback highlights exceptional project management by Customer Umbrella, characterized by timely delivery and responsiveness. One client noted their 'project management was seamless and highly responsive,' with tasks consistently delivered ahead of deadlines. Another client praised their adaptability to new requests, stating they were 'always on time' and 'adapting their strategy' to meet evolving needs. Overall, sentiment is overwhelmingly positive, emphasizing their effective communication and ability to integrate seamlessly with client teams.-
Call Center Services for Healthcare Company
5.0 Feb 5, 2024Regarding project management, Customer Umbrella has performed admirably. Their correspondence, mostly conducted via email, has been prompt and effective. In addition to meeting our needs, the customer service representative's forward-thinking and kind demeanour added to our overall satisfying experience.
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Customer Support for Game Development Company
5.0 Jan 20, 2023It is very effective. Our communication is great and we are always keeping each other up-to-date regarding any changes within the game project. Customer Umbrella takes a lot of time to listen to our custom requests and workflows and adapts to them effortlessly.
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Dev Staff Augmentation for Salesforce Consultancy
5.0 Jun 24, 2025Their project management was seamless and highly responsive. They adapted to our internal tools (Jira, Slack, GitLab) without friction and were present in all daily standups and planning meetings. Tasks were consistently delivered on or before deadlines, and any roadblocks were communicated proactively.
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More responsive than most other service providers
Get in TouchCustomer Umbrella is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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See All Locations (5)São Paulo, Brazil
Av. Paulista Bela Vista
São Paulo, Brazil 0131050 - 75
+359885379385
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UndisclosedUndisclosed50 - 249Belo Horizonte, Brazil
Services provided
60% Call Center Services20% Direct Marketing10% Market Research +1 service10% Marketing StrategyCall center company RedeCall is located in Belo Horizonte, Brazil. They focus on Call Center Services and Direct Marketing and were launched in 2003.
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UndisclosedUndisclosed10 - 49Sao Paulo, Brazil
Services provided
50% Business Consulting40% Call Center Services10% Customer Service OutsourcingBusiness Consulting company Maromatel - Vivo Empresas is located in Sao Paulo, Brazil. They offer Business Consulting and Call Center Services and were established in 2002.
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UndisclosedUndisclosed2 - 9Sao Paulo, Brazil
Services provided
50% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center ServicesBizpro Processos de Negócios is a Customer Service Outsourcing company. The firm is in Sao Paulo, Brazil. Their team provides Customer Service Outsourcing and Back Office Outsourcing.
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$10,000+Undisclosed10,000+Sao Paulo, Brazil
Services provided
40% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +3 services10% Content Moderation Services5% Business Consulting5% Robotics Process AutomationApex America is a telephone answering service. Established in 2003, the firm is in Córdoba, Argentina and ARW, Argentina. Their services include Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (17)Sao Paulo, Brazil
100 Avenida Alfredo Egídio de Souza Aranha
Sao Paulo, Brazil 04726-170751 - 1000
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$100,000+$100 - $149 / hr10 - 49Sao Paulo, Brazil
Services provided
70% Sales Outsourcing30% Marketing StrategyBYG Advantage is a Sales Outsourcing company located in New York, New York and Singapore, Singapore. The team offers Sales Outsourcing and Marketing Strategy.
Read moreSee All Locations (8)Sao Paulo, Brazil
Av. Eng. L. C. Berrini 105 - Suite 1014 CEP
Sao Paulo, Brazil 04571-0101
+1 (845) 770-7526
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List of the Top 4 Brazil Outbound Call Center Providers
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$1,000+< $25 / hr10 - 49Porto Alegre, Brazil
Ability to deliver
22.6/40.016.2/20 Reviews2.4/10 Clients & Experience4/10 Market PresenceService focus
210% Outbound Voice Services -
$1,000+Undisclosed10 - 49São Paulo, Brazil
Ability to deliver
22.1/40.016.4/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
150% Outbound Voice Services -
$1,000+Undisclosed10 - 49Sao Paulo, Brazil
Ability to deliver
23.7/40.016.2/20 Reviews3/10 Clients & Experience4.6/10 Market PresenceService focus
30% Outbound Voice Services70% Other -
$1,000+< $25 / hr2 - 9Rio de Janeiro, Brazil
Ability to deliver
18.8/40.014.8/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% Outbound Voice Services40% Other -
$5,000+< $25 / hr250 - 999sao paulo, Brazil
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
160% Outbound Voice Services -
$1,000+$25 - $49 / hr10 - 49Ribeirão Preto, SP, Brazil
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
120% Outbound Voice Services -
UndisclosedUndisclosed10 - 49Belo Horizonte, Brazil
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
400% Outbound Voice Services -
UndisclosedUndisclosed250 - 999Barra da Tijuca, Brazil
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
190% Outbound Voice Services -
UndisclosedUndisclosed10 - 49Rio de Janeiro, Brazil
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
320% Outbound Voice Services -
UndisclosedUndisclosed50 - 249Downtown - Rio de Janeiro,, Brazil
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
280% Outbound Voice Services -
UndisclosedUndisclosed250 - 999Sao Paulo, Brazil
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
280% Outbound Voice Services -
UndisclosedUndisclosed1,000 - 9,999Montes Claros, Brazil
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
200% Outbound Voice Services -
UndisclosedUndisclosed250 - 999Porto Alegre, Brazil
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
200% Outbound Voice Services -
UndisclosedUndisclosed10 - 49Sao Paulo, Brazil
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
250% Outbound Voice Services -
UndisclosedUndisclosed10 - 49Vila Velha, Brazil
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
195% Outbound Voice Services -
UndisclosedUndisclosed10 - 49Manaus, Brazil
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
175% Outbound Voice Services -
UndisclosedUndisclosed10 - 49Sao Paulo, Brazil
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
150% Outbound Voice Services -
UndisclosedUndisclosed50 - 249Florianópolis, Brazil
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
96% Outbound Voice Services4% Other -
UndisclosedUndisclosed2 - 9Salvador, Brazil
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Outbound Voice Services
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