Top BPO Companies in Wales

Ratings Updated: October 5, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Wales

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

See all 28 projects
Reviews mention Easy to work with
Clients consistently expressed that Hugo Inc. is easy to work with, highlighting their approachability and responsiveness. One client noted, 'They’re just really nice people to work with,' while another emphasized their 'organized' nature and ability to create a collaborative atmosphere. The overall sentiment reflects a high level of satisfaction with Hugo's communication and project management, with clients appreciating the seamless coordination and transparency throughout their engagements.

Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. Easy, fast, and streamlined. People there know what they’re doing, and they’re just really nice people to work with.
Read Full Review

Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. The team knows what they’re doing, and they're really easy to work with.
Read Full Review

Call Center Services for Gaming Company

5.0 Aug 17, 2023

Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity.
Read Full Review

Scaling & QA Services for Media Company

5.0 Aug 23, 2023

From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect. Overall it’s been easy to work with Hugo.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
Read All Reviews

Select Industry to see insights

Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
Read All Reviews

Was this helpful?

View projects from:

United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

View all languages

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

View all time zones

Was this helpful?
View Profile Visit Website
Connext

5.0 7 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Wales

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.

See all 7 projects
Reviews mention Receptive
The feedback regarding Connext reflects a highly receptive sentiment, with clients noting their attentiveness to needs and flexibility in adapting recruitment strategies. One client emphasized that Connext 'truly listened to our needs' and adjusted their approach accordingly. Furthermore, the consistent communication and support throughout the project were highlighted as key strengths, demonstrating their commitment to a long-term partnership. Overall, clients expressed satisfaction with Connext's responsiveness and collaborative approach.

Recruitment Services for Expense Management Software Company

5.0 Jul 25, 2022

Highly effective – Connext set up touchpoints at the degree of frequency we required (up to daily) and had a regular exchange of emails to ensure we were not losing cycles due to time zone differences. Initially they also worked with our internal recruiting team to understand the types of candidate profiles we typically looked for to more rapidly target individuals who might be a good fit. Connext has truly listened to our needs across roles and has adjusted their recruiting outreach methodology as required to help us. It is clear that they see our long-term success as an extension of their own.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
Read All Reviews

Select Industry to see insights

Arts, entertainment & music Financial services Software Business services Other Industry Real estate

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.
Read All Reviews

Was this helpful?

View projects from:

Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 7 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)

Was this helpful?
View Profile Visit Website
MarKam Solutions

5.0 9 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Wales

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

See all 9 projects
Reviews mention Transparent
Clients expressed a strong sentiment of transparency in their dealings with MarKam Solutions, noting 'open, transparent, direct communication' as a key strength. Feedback highlighted the company's ability to adapt quickly to changes and tailor solutions effectively, reflecting a deep understanding of client needs. One client specifically mentioned, 'They did the impossible to tailor a solution that covers our needs,' emphasizing the company's commitment to clear and honest communication throughout the project.

Call Center Services & Customer Service for Cybersecurity Co

5.0 Nov 6, 2025

The KPIs and SLAs contractual agreements demonstrate open, transparent, direct communication. Fast reaction, quick adaptation to changes. The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that work best for us.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
Read All Reviews

Select Industry to see insights

Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
Read All Reviews

Was this helpful?

View projects from:

United States (4) Bulgaria (3) England (1)

This provider is fluent in 10 languages:

Arabic

English

Dutch

German

Romanian

Spanish

Swedish

Russian

Portuguese

Italian

Was this helpful?
View Profile Visit Website
Moneypenny USA

4.4 53 reviews

Verified

Undisclosed

< $25 / hr

250 - 999

Wrexham, Wales

Services provided

80% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing

Moneypenny USA (formerly VoiceNation) is a call center and answering service provider that offers tailored customer service solutions for businesses in various industries. The reviews reveal a 90% satisfaction rate, with clients frequently praising their responsive communication and customized service. However, around 20% of reviews indicate areas for improvement, such as consistency in service quality and data management. Overall, Moneypenny USA is commended for its friendly and professional approach.

See all 53 projects
0 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Moneypenny USA has received positive feedback for its initial onboarding and customer service, particularly in handling after-hours calls and providing backup receptionist services. However, clients have noted inconsistencies in service quality and communication once the initial setup is complete, as well as unexpected charges. Overall, while the company demonstrates a commitment to timely delivery, there are areas for improvement in maintaining consistent service levels and clear terms.
Read 1 Recent Review

Was this helpful?

Industry Experience

Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.
Read All Reviews

Select Industry to see insights

Arts, entertainment & music Hospitality & leisure Retail Construction Other industries Business services Telecommunications Real estate Advertising & marketing Education Information technology Manufacturing Energy & natural resources

Was this helpful?
View projects from:

Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Arvada, Colorado (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)

This provider is fluent in 2 languages:

English

Spanish

Was this helpful?
Wrexham, Wales

Western Gateway
Wrexham, Wales LL13 7ZB
251 - 300

+443332021005

See All Locations (2)

Was this helpful?
View Profile Visit Website
Target Group

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Cardiff, Wales

Services provided

100% Back Office Outsourcing

Back Office Outsourcing company Target Group focuses on Back Office Outsourcing. They are based in Cardiff, Wales.
Read more

View Profile
Featured

What are Featured Providers?
TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Serves Wales

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

See all 12 projects
Reviews mention Receptive
TDCX demonstrates a high level of receptiveness to client feedback, as noted by a regional project manager who highlighted their management team's openness to new ideas and suggestions. The flexibility in accommodating last-minute changes and sourcing native speakers promptly further exemplifies their adaptability. Overall, clients express satisfaction with TDCX's responsiveness and the positive impact on customer satisfaction rates, although there is a suggestion for more competitive pricing.

Call Center Services for Premium Coffee Brand

5.0 Apr 24, 2022

Their management team are receptive to feedback, new ideas and suggestions.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
Read All Reviews

Select Industry to see insights

Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

Was this helpful?

Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
Read All Reviews

Was this helpful?

View projects from:

Singapore (7) Germany (1) Spain (1) United States (1)

Was this helpful?
View Profile Visit Website
Remote Team Solutions

5.0 24 reviews

Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Wales

Services provided

30% Staffing

10% Back Office Outsourcing

10% Call Center Services +5 services

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

Remote Team Solutions is a staffing company specializing in recruiting and managing remote teams across various industries. The reviews highlight their strength in sourcing talent that aligns with company cultures, with approximately 100% of reviewers commending their dedication and professionalism. Clients consistently appreciate their responsive communication and timely project management, though a few noted the hiring process could sometimes be rushed.

See all 24 projects
Reviews mention Results-oriented
Remote Team Solutions has received positive feedback for their results-oriented approach, with clients noting significant improvements in recruitment efficiency and employee retention. One CEO highlighted that their company grew fourfold in less than a year due to RTS's effective recruiting pipelines and candidate preparation. Another client appreciated the seamless integration of RTS's team, stating that they felt as if the offshore staff were part of their own company. Overall, clients express satisfaction with the quality and success of the results delivered.

Recruitment Services for Property Management Platform

5.0 Aug 31, 2021

We hire at least 2-3 candidates per month through RTS's efforts and these candidates have higher retention and success rates at Latchel than those candidates coming from other channels. They dived deep to understand our culture, candidate requirements, and the candidate profiles most likely to succeed. They continue to work with us to perfect our recruiting process.
Read Full Review

Read All Reviews

Was this helpful?

0 of 1 reviews is 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 1 time in the past 6 months
Remote Team Solutions has received positive feedback in recent reviews, highlighting their impressive talent acquisition capabilities and effective project management. Clients noted an increased close rate and successful appointment setting, attributing this success to the dedicated team members, particularly praising Gustavo's efforts. While generally satisfied, one client suggested that the hiring process could occasionally feel rushed. Overall, the sentiment is highly favorable, emphasizing Remote Team Solutions' strong cultural fit and commitment to client needs.
Read 1 Recent Review

Was this helpful?

Industry Experience

Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
Read All Reviews

Select Industry to see insights

Insurance Software Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages IT Services

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (2) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.
Read All Reviews

Was this helpful?
View Profile Visit Website
TECHSPEED INC

4.9 18 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Wales

Services provided

30% Back Office Outsourcing

25% Call Center Services

25% Content Moderation Services +1 service

20% Customer Service Outsourcing

TECHSPEED INC is a data management and business process outsourcing company, excelling in services like data entry, data cleaning, and customer support. Their reviews reveal an impressive track record of responsive project management and adaptability, with 100% of reviewers expressing satisfaction and no identified areas for improvement. Notably, clients highlight their efficiency, proactive communication, and ability to handle complex data projects with precision.

See all 18 projects
Reviews mention Easy to work with
Clients consistently express that TECHSPEED INC is easy to work with, highlighting their responsive communication and adaptability. One client noted their 'high-touch approach' as a significant differentiator, emphasizing that they felt valued despite being a smaller client. Additionally, the client appreciated the weekly touchpoints and prompt responses, stating, 'It has been very easy to work with them.' Overall, the sentiment reflects a strong satisfaction with the collaborative nature of their partnership.

Staff Augmentation for Fixed Cost Reduction Firm

4.5 Dec 6, 2022

The workflow between our team and theirs was very easy. Their willingness to remain flexible and helpful was impressive.
Read Full Review

Back-Office Outsourcing for Needlework Shop

5.0 Aug 22, 2025

We have a weekly video touchbase with them. They always respond quickly and pivot as needed. Not that I can think of. It has been very easy to work with them.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
Read All Reviews

Select Industry to see insights

Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.
Read All Reviews

Was this helpful?

View projects from:

United States (16) Canada (1)

Was this helpful?
View Profile Visit Website
Carpeo

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Duffryn, Wales

Services provided

100% Back Office Outsourcing

Back Office Outsourcing company Carpeo was launched in 2009. The team specializes in Back Office Outsourcing and is headquartered in Duffryn, Wales.
Read more

View Profile

Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

Get My Matches

Connect Assist

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Nantgarw, Wales

Services provided

100% Call Center Services

Connect Assist is an answering service launched in 2006. The midsize team specializes in Call Center Services.
Read more

View Profile
CBBS Ltd

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Rhoose, Wales

Services provided

70% Finance & Accounting Outsourcing (FAO)

30% Customer Service Outsourcing

CBBS Ltd is a small Rhoose, Wales-based Finance & Accounting Outsourcing (FAO) company. The team offers Finance & Accounting Outsourcing (FAO) and Customer Service Outsourcing.
Read more

View Profile
Nisray

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Barry, Wales

Services provided

15% Back Office Outsourcing

15% Recruitment Process Outsourcing

10% Accounting +6 services

10% Branding

10% Business Consulting

10% Call Center Services

10% Digital Strategy

10% Generative AI

10% Social Media Marketing

Nisray is a Back Office Outsourcing company. The team is headquartered in Barry, Wales, and their services include Back Office Outsourcing and Recruitment Process Outsourcing.
Read more

View Profile
Involegal

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Cardiff, Wales

Services provided

100% Back Office Outsourcing

Involegal is a small Back Office Outsourcing company headquartered in Cardiff, Wales. Their services include Back Office Outsourcing.
Read more

View Profile
Novello Consulting

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

Cardiff, Wales

Services provided

15% Business Consulting

15% CRM Consulting and SI

15% Call Center Services +4 services

15% IT Managed Services

15% Other IT Consulting and SI

15% Sales Outsourcing

10% Data Annotation Services

Founded in 2025, Novello Consulting is a small CRM consulting and SI company. Their services include CRM consulting and SI and Business Consulting.
Read more

View Profile
M&Y Global Services

Not yet reviewed

$5,000+

$25 - $49 / hr

1,000 - 9,999

Cardiff, Wales

Services provided

50% Call Center Services

30% Finance & Accounting Outsourcing (FAO)

20% Business Consulting

M&Y Global Services is a call center service. They were established in 2001, and their services include Call Center Services and Finance & Accounting Outsourcing (FAO).
Read more

Cardiff, Wales

74 Wyndham Crescent Canton, Cardiff, CF11 9EF
Cardiff, Wales CF11 9EF

See All Locations (4)

Was this helpful?

View Profile
PHL Group Ltd

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Welshpool, Wales

Services provided

70% Fulfillment

20% Warehousing & Distribution

10% Call Center Services

PHL Group Ltd is a Fulfillment company based in Welshpool, Wales. Launched in 2021, the team focuses on Fulfillment and Warehousing & Distribution.
Read more

View Profile
Cleardata UK

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Flintshire, Wales

Services provided

100% Back Office Outsourcing

Established in 2000, Cleardata UK, a small Back Office Outsourcing company, is based in Blyth, England and Flintshire, Wales. Their services include Back Office Outsourcing.
Read more

Flintshire, Wales

The Enterprise Hawarden Business Park
Flintshire, Wales CH5 3US
2 - 5

124.466.0816

See All Locations (3)

Was this helpful?

View Profile
Fresh Flow Direct Marketing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Treforest Industrial Estate, Wales

Services provided

20% Branding

20% Email Marketing

20% Market Research +3 services

20% Translation

10% Call Center Services

10% Customer Service Outsourcing

Fresh Flow Direct Marketing, a branding firm, is located in Treforest Industrial Estate, Wales. The team offers Branding and Email Marketing.
Read more

View Profile
MEDACC

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Caernarfon, Wales

Services provided

100% Back Office Outsourcing

MEDACC is a Back Office Outsourcing company. The team offers Back Office Outsourcing and is in Caernarfon, Wales.
Read more

View Profile
Kooky LAB

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Newport, Wales

Services provided

20% Branding

20% Content Marketing

20% IT Managed Services +2 services

20% Sales Outsourcing

20% Search Engine Optimization

Kooky LAB is a small Newport, Wales-based branding firm. The team focuses on Branding and Content Marketing.
Read more

View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Top BPO Companies in Wales

List of the Top Wales BPO Services

Reviews mention Easy to work with

Outsourced Accounting & Content Writing for IT Services Firm

Accounting Services for Marketing & Venture Capital Firm

Call Center Services for Gaming Company

Scaling & QA Services for Media Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Receptive

Recruitment Services for Expense Management Software Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Transparent

Call Center Services & Customer Service for Cybersecurity Co

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Reviews mention Receptive

Call Center Services for Premium Coffee Brand

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Results-oriented

Recruitment Services for Property Management Platform

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Easy to work with

Staff Augmentation for Fixed Cost Reduction Firm

Back-Office Outsourcing for Needlework Shop

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Tell us what you need — we’ll match you with top agencies in minutes.

Why Trust Clutch

List of the Top 1 Wales BPO Services

Latest BPO Articles

How to Choose a 3PL: 5 Mistakes E-Commerce Brands Make

How Executive Search Firms Help Fast-Growing Companies Build Leadership Teams That Scale

Can AI Replace Financial Service Providers?

Similar Categories

Related Services

Specialties