Top BPO Companies in Wales
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves WalesServices provided
See all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
$1,000+< $25 / hr1,000 - 9,999Serves WalesServices provided
See all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
$1,000+< $25 / hr50 - 249Serves WalesServices provided
See all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
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Undisclosed< $25 / hr250 - 999Wrexham, Wales
Services provided
See all 53 projectsMoneypenny USA (formerly VoiceNation) is a call center and answering service provider that offers tailored customer service solutions for businesses in various industries. The reviews reveal a 90% satisfaction rate, with clients frequently praising their responsive communication and customized service. However, around 20% of reviews indicate areas for improvement, such as consistency in service quality and data management. Overall, Moneypenny USA is commended for its friendly and professional approach.
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UndisclosedUndisclosed250 - 999Cardiff, Wales
Services provided
Back Office Outsourcing company Target Group focuses on Back Office Outsourcing. They are based in Cardiff, Wales.
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Featured
What are Featured Providers?
$100,000+Undisclosed10,000+Serves WalesServices provided
See all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
UndisclosedUndisclosed250 - 999Serves WalesServices provided
See all 24 projectsRemote Team Solutions is a staffing company specializing in recruiting and managing remote teams across various industries. The reviews highlight their strength in sourcing talent that aligns with company cultures, with approximately 100% of reviewers commending their dedication and professionalism. Clients consistently appreciate their responsive communication and timely project management, though a few noted the hiring process could sometimes be rushed.
$1,000+< $25 / hr50 - 249Serves WalesServices provided
See all 18 projectsTECHSPEED INC is a data management and business process outsourcing company, excelling in services like data entry, data cleaning, and customer support. Their reviews reveal an impressive track record of responsive project management and adaptability, with 100% of reviewers expressing satisfaction and no identified areas for improvement. Notably, clients highlight their efficiency, proactive communication, and ability to handle complex data projects with precision.
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UndisclosedUndisclosed250 - 999Duffryn, Wales
Services provided
Back Office Outsourcing company Carpeo was launched in 2009. The team specializes in Back Office Outsourcing and is headquartered in Duffryn, Wales.
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UndisclosedUndisclosed250 - 999Nantgarw, Wales
Services provided
Connect Assist is an answering service launched in 2006. The midsize team specializes in Call Center Services.
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$1,000+< $25 / hr10 - 49Cardiff, Wales
Services provided
Involegal is a small Back Office Outsourcing company headquartered in Cardiff, Wales. Their services include Back Office Outsourcing.
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Undisclosed< $25 / hr2 - 9Rhoose, Wales
Services provided
CBBS Ltd is a small Rhoose, Wales-based Finance & Accounting Outsourcing (FAO) company. The team offers Finance & Accounting Outsourcing (FAO) and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Barry, Wales
Services provided
Nisray is a Back Office Outsourcing company. The team is headquartered in Barry, Wales, and their services include Back Office Outsourcing and Recruitment Process Outsourcing.
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$5,000+$25 - $49 / hr1,000 - 9,999Cardiff, Wales
Services provided
M&Y Global Services is a call center service. They were established in 2001, and their services include Call Center Services and Finance & Accounting Outsourcing (FAO).
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Undisclosed$25 - $49 / hr2 - 9Cardiff, Wales
Services provided
Founded in 2025, Novello Consulting is a small CRM consulting and SI company. Their services include CRM consulting and SI and Business Consulting.
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Undisclosed< $25 / hr50 - 249Welshpool, Wales
Services provided
PHL Group Ltd is a Fulfillment company based in Welshpool, Wales. Launched in 2021, the team focuses on Fulfillment and Warehousing & Distribution.
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$1,000+< $25 / hr10 - 49Flintshire, Wales
Services provided
Established in 2000, Cleardata UK, a small Back Office Outsourcing company, is based in Blyth, England and Flintshire, Wales. Their services include Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Treforest Industrial Estate, Wales
Services provided
Fresh Flow Direct Marketing, a branding firm, is located in Treforest Industrial Estate, Wales. The team offers Branding and Email Marketing.
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$1,000+< $25 / hr2 - 9Caernarfon, Wales
Services provided
MEDACC is a Back Office Outsourcing company. The team offers Back Office Outsourcing and is in Caernarfon, Wales.
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UndisclosedUndisclosed2 - 9Newport, Wales
Services provided
Kooky LAB is a small Newport, Wales-based branding firm. The team focuses on Branding and Content Marketing.
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List of the Top 1 Wales BPO Services
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Undisclosed< $25 / hr250 - 999Wrexham, Wales
Ability to deliver
22.1/40.014.6/20 Reviews3/10 Clients & Experience4.5/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Cardiff, Wales
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Duffryn, Wales
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Nantgarw, Wales
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49Cardiff, Wales
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed< $25 / hr2 - 9Rhoose, Wales
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr10 - 49Barry, Wales
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$5,000+$25 - $49 / hr1,000 - 9,999Cardiff, Wales
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
Undisclosed$25 - $49 / hr2 - 9Cardiff, Wales
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
Undisclosed< $25 / hr50 - 249Welshpool, Wales
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+< $25 / hr10 - 49Flintshire, Wales
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9Treforest Industrial Estate, Wales
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr2 - 9Caernarfon, Wales
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9Newport, Wales
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
20% Back Office Outsourcing80% Other
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